What’s in it for you?

Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.

Opportunity To Grow Your Career
There are plenty of sales jobs out there. The question is whether any of them will help you grow in your career? Will you be challenged by teammates to achieve your potential? Or are they roles that will ask you to do more of what you've already mastered. At Fictiv, you'll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.

Impact In this Role

• Be proficient in all aspects of the Software Development Life Cycle.
• Lead projects all the way from design to deployment while co-ordinating with other teams in the company.
• Guide the adoption of new processes or technical tools by conducting evaluations of alternatives and thinking critically about the fit with our future technical direction.
• Provide oversight for technical quality, standards, and guidelines.
• Be the technical anchor for the team, demonstrate leadership and play a key role in guiding the team.
• Mentor and provide training for other technical team members.
• Contribute ideas to improve team performance, technical processes, best practices in all aspects of software development.

Area Of Responsibility

• Interface with Product owners and Stakeholders to understand & clarify requirements
• Author technical documents that will fulfill Fictiv's current requirements and scale for future business goals as well.
• Implement high quality, scalable solutions following best practices, including configuration and code.
• Deploy solutions and code using automated deployment tools
• Take ownership of technical deliverables, ensure that quality work is completed, fully tested, delivered on time.
• Conduct code reviews, optimization, and refactoring to minimize technical debt within Salesforce implementations.
• Collaborate with cross-functional teams to integrate Salesforce with other systems and platforms, ensuring seamless data flow and system interoperability.
• Identify opportunities for process improvements, mentor and support other developers/team members as needed.
• Stay updated on new Salesforce features and functionalities and provide recommendations for process improvements.
• Debug production issues; minimize impact to the business, create plans to fully address/correct/remove temporary solutions once the immediate urgent issue is resolved.

Desired Traits

• 8-10 years of experience in Salesforce development
• Proven experience in developing Salesforce solutions with a deep understanding of Apex, Visualforce, Lightning Web Components, and Salesforce APIs.
• Have worked in Salesforce CPQ, Sales, Manufacturing, Service, Data Cloud.
• Experienced in designing and implementing custom solutions that align with business needs.
• Strong knowledge of Salesforce data modeling, reporting, and database design.
• Demonstrated experience in building and maintaining integrations between Salesforce and external applications.
• Strong unit testing, functional testing and debugging skills
• Strong understanding of best practices.
• Active Salesforce Certifications are desirable.
• Experience in Mulesoft is a plus
• Excellent problem solving, decision-making and critical thinking skills.
• Excellent communication skills and the ability to translate complex technical requirements into actionable solutions.
• Collaborative, a team player.
• Exhibit initiative, integrity and empathy.
• Enjoy working with a diverse group of people in multiple regions.
• Comfortable not knowing answers, but resourceful and able to resolve issues.
• Self-starter; comfortable with ambiguity, asking questions and constantly learning.
• Customer service mentality; advocates for another person's point of view.
• Methodical and thorough in written documentation and communication.
• Culture oriented; wants to work with people rather than in isolation.

What’s in it for you?

Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.

Opportunity To Grow Your Career
There are plenty of jobs out there. The question is whether any of them will help you grow in your career? Will you be challenged by teammates to achieve your potential? Or are they roles that will ask you to do more of what you've already mastered. At Fictiv, you'll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.

Impact In This Role

Fictiv is seeking a talented Graphic Designer who can take ideas and direction to create visual representations in digital and print media assets for Fictiv marketing, inspiring a generation of hardware product creators. Collaborating with multiple members within the marketing team, the graphic designer should be able to take written or spoken ideas and convert them into a design that connects with our target audience and in line with Fictiv’s brand guidelines. The ideal candidate will have expert knowledge of industry-standard design programs, including Figma, and be skilled in producing assets for a wide variety of marketing needs.

You will report to the Creative Director.

What You’ll Be Doing

• Collaborate, brainstorm, and execute creative assets on a wide range of print and digital collateral in support of marketing activities across Fictiv’s website, social media pages, display ads, emails, sales presentations, content marketing, PR announcements, swag, printed booklets, and more.
• Translate direction into high-quality design within an established brand identity or campaign design.
• Follow processes for organizing and uploading design assets for all project materials.
• Work with our web developer to ensure web assets are implemented as intended.
• Manage tasks and deadlines within Asana and/or Jira, meeting deadlines in a fast-paced environment.

Desired Traits

• Capable of applying a cohesive creative vision across a variety of visual media.
• Good written and verbal communication skills to align stakeholders and producers on creative ideas and visual concepts.
• Desire to experiment with ideas and iterate quickly and collaborate with a fast-paced marketing team.
• Ability to attend a weekly check-in meeting conducted during US hours.

Interested in learning more?  We look forward to hearing from you soon.

Job Summary

We are seeking Senior Embedded Software Engineer with extensive experience in firmware and embedded software development. The ideal candidate has a strong background in low-level programming, hardware bring-up, and real-time embedded systems. This role focuses on developing software for gateway systems, requiring high reliability, robustness, and fault tolerance.

Key Responsibilities:

• Develop and maintain firmware and embedded software for satellite systems.
• Perform hardware bring-up, including board-level debugging, bootloader development, and peripheral integration.
• Collaborate with hardware engineers to validate and optimize system functionality.
• Ensure the software is highly reliable, fault-tolerant, and resilient to extreme environmental conditions, meeting the rigorous demands of satellite applications.
• Debug complex system issues involving hardware-software interaction.
• Optimize software performance for real-time and resource-constrained environments.

Required Skills & Qualifications:

• 10+ years of experience in embedded software and firmware development.
• Strong expertise in C and C++ programming. 
• Proven experience with Linux OS 
• Hands-on experience with hardware bring-up, including debugging bootloaders, memory interfaces, and peripheral drivers.
• Experience with real-time systems and low-level embedded programming. 
• Strong knowledge of networking and binary protocols.

Preferred Qualifications:

• Familiarity with Xilinx hardware platforms.
• Experience with Petalinux and Yocto build systems.
• Understanding of OpenMP and parallel computing optimizations.
• Experience in aerospace or satellite system development.
• Linux device drivers, Low level drivers, QNX/RTOS drive programming, ARM assembly, Embedded C/C++

Impact In This Role:

As an Associate Sales Support Specialist, you will play a key role in supporting our U.S. sales team with administrative tasks, CRM management, order processing, and internal coordination. You will also interact directly with customers via email, chat, or phone to assist with inquiries, provide updates, or resolve minor issues. 

Work Hours: 8:30 PM – 4:30 AM IST, Monday through Friday (aligned with US Central business hours)
This role follow a hybrid work schedule - 3 nights in office, 2 nights remote

Key Responsibilities:

Sales Support:

• Maintain and update CRM systems (e.g., Salesforce, Odoo) with accurate sales data
• Prepare and process sales quotes, invoices, purchase orders, and contracts
• Coordinate with internal teams (logistics, finance, operations) to support the sales cycle
• Track order statuses, follow up on pending documentation, and support reporting needs
• Manage sales documentation and ensure compliance with internal processes
  
  

Customer Engagement:

• Respond to customer inquiries via email, chat, or phone in a timely and professional manner
• Assist customers with basic product information, order updates, and support requests
• Escalate complex issues to relevant team members while maintaining clear communication
• Build rapport with customers and represent the company with professionalism and warmth
  
  

Qualifications:

Required:

• Bachelor’s degree in Mechanical Engineering
• 1-2 years of experience in a sales support or customer service role
• Strong verbal and written communication skills in English
• Proficiency with Microsoft Office Suite, Google Workspace, and CRM tools
• Ability to work independently, prioritise tasks, and meet deadlines
  
  

Preferred:

• Familiarity with U.S. business practices and customer expectations
• Basic understanding of sales funnels and B2B or B2C sales processes
  
  

What We Offer:

• Competitive compensation
• Opportunity to work with a U.S.-based team and grow professionally
• A collaborative and supportive team culture
• Performance-based bonuses (where applicable)
  
  

Perks and Benefits

• Transportation and Food facility for NA support
• Annual leave, paid sick and Casual leaves
• Team celebrations
• And much, much more!

Location: Bangalore (onsite).

Work Mode: Onsite 5 days

Experience: Atleast 5+ years

Industry Background Preferred: Enterprise AI Technology, Manufacturing, Energy (conventional and renewables), Aerospace & Defense, Supply Chain and Transportation, Industrial Technology

About the Role

We are looking for a marketing professional with the ability to manage projects across conceptualising, researching, writing, and editing content for our B2B audience. This includes website copy, thought leadership pieces, presentations, white papers, articles/blog posts, videos, social media, and more.

You will be responsible for maintaining the voice of the Avathon brand, its products, and solutions.

You must have the ability to work both independently and collaboratively to meet deadlines and develop cohesive and well researched concepts. This role involves close collaboration with teams across sales, product development, and marketing to help generate leads, conduct Marketing research and promote content. If you can quickly absorb, analyze, and translate complex information, research and technologies into compelling content, we want to talk to you!

What You’ll Do

• Monitor competitor strategies, products and marketing efforts to identify potential market opportunities

• Translate complex data into easy-to-understand reports, graphs, and presentations for stakeholders.

• Bring to life the concept and execution of our artificial intelligence (AI) products and solutions for marketing and sales initiatives.

• Research and compile information to prepare moderately complex documents.

• Create and/or facilitate the production of content to support current sales, demand generation, and marketing efforts.• Help maintain a library of current content and ensure timely updates when necessary.

• Predict future sales trends and market shift, provide insights into customer demands, identify customer needs and content gaps, and recommend new content formats and channels.

• Ensure consistency across all content in terms of style, tone, format, nomenclature, and brand voice.

What You Bring

• 5+ years of content writing experience, preferably in the AI or enterprise technology field as industry domains listed above.

• Degree in Marketing, English, Communications, Journalism, or a related field.

• Understanding of data science, advanced analytics, and/or related technologies.

• Preferably but not limited to a background in energy, oil & gas, manufacturing, automotive, aerospace and defence, and supply chain is a plus.

• Experience conducting research using multiple reputable sources.

• Proficiency with Microsoft Office suite.

• Excellent written and verbal communication skills in English with strong grammar and attention to detail.

• Ability to take direction, manage time independently, and work collaboratively with cross-functional teams.

• Comfort working in a dynamic, fast-paced environment with stakeholders across multiple departments.

• Coordinate MCN and ECN workflows from initiation through implementation, tracking changes through defined gates and ensuring timely completion of cross-functional actions.
• Prepare and distribute Change Control Board (CCB) meeting packages, agendas, and action item logs.
• Maintain the change control log and tracking tools (Smartsheet), ensuring data accuracy and status visibility for all stakeholders.
• Follow up with cross-functional team members (engineering, quality, manufacturing, supply chain, maintenance) to drive action closure.
• Support trial planning and execution for manufacturing changes, including readiness checklists, parts availability, and data capture.
• Coordinate implementation follow-through on change-driven actions including BOM updates, work order modifications, and Work Instruction revisions.
• Facilitate review meetings, document decisions and approvals, and track open items to closure within agreed timelines.
• Escalate systemic or high-risk issues to the appropriate engineering, quality, or program management lead.

• Assist area TPMs with smaller launch activities including milestone tracking, readiness gate preparation, and issue resolution.
• Support launch wall updates and reporting for assigned activities.
• Coordinate documentation updates for launch-related changes including Work Instructions, PFMEA, and Control Plans.

• Ensure all change and launch documentation meets plant standards for completeness, accuracy, and revision control.
• Communicate change status, risks, and escalations to the Change Management Lead and PM team.
• Maintain organized records of change history, dispositions, approvals, and supporting documentation.
• Support ERP transactions in NetSuite related to change activity as needed.

• Bachelor’s degree in Engineering, Manufacturing, Industrial Engineering, Business Administration, or related field.
• 8+ years of related experience with a Bachelor’s degree, 6 years with a Master’s degree, or 3 years with a PhD, or equivalent professional experience.
• Experience in automotive or high-volume manufacturing environments, preferably in change control, non-conformance management, launch coordination, or program management support roles.

• Strong organizational skills with the ability to manage multiple concurrent changes and priorities.
• Understanding of manufacturing change control processes (ECR/ECN), non-conformance/deviation workflows, and manufacturing documentation (Work Instructions, PFMEA, Control Plans).
• Proficiency with Smartsheet, Excel, and project tracking tools.
• Working knowledge of ERP systems (NetSuite) for inventory, work order, and change-related transactions.
• Strong cross-functional communication skills and ability to drive accountability without direct authority.
• Detail-oriented with a focus on process discipline and follow-through.
• Familiarity with PLM systems (Windchill, Teamcenter) a plus.
• Familiarity with quality management systems (IATF 16949, ISO 9001) preferred.
• PMP, Six Sigma, or Lean certifications helpful.

More about the role:

Burson is looking to hire an Account Manager for Corporate & Services team. As an Account Manager, you are expected to support day-to-day client activities and provide guidance to junior team members through ongoing counsel and effective delegation. You will contribute to Burson’s performance by managing client relationships and integrated communication (IC) programs, satisfying, and delighting clients, helping, generate new business and growing existing accounts.  You are required to support our corporate strategy and your practice or office to help ensure superior client service, a winning culture and profitability.

What you'll do:

Client Service:

• Stay current on your clients’ businesses, industries and competitors and use your knowledge to develop comprehensive, strategic, and integrated communications programs that complement the client’s business objectives and deliver results.
• Act as a day-to-day client leader and maintain a clear and consistent communication channel between the client and the account team.
• Be actively involved and oversee quality implementation for one or a group of accounts within time and budget constraints.
• Manage client relationships and be the client’s key contact, counselor, and strategic thinker.
• Timely Decision Making – The ability to identify a problem and find solutions. Makes decisions in a timely manner, using available information and under tight deadlines.
• Have strong verbal and written communication skills including development of various types of materials such as Q&A, key messages, holding statements, press release etc.
• Be able to support the senior managers and leaders in resolving client issues.
• Maintain a strong rapport with journalists/bloggers/media members who cover your clients’ industries and businesses to optimize channels.
• Help develop media strategies, write pitch letters, and respond to media queries.
• You must possess a strong familiarity with how Generative AI tools are used across communications programmes, especially in planning, research, ideation, content creation, and daily operations. 

Business Development:

• Support the Directors and other senior leaders to identify new business opportunities within existing and potential clients.
• Be proactive during new business brainstorms and take ownership of portions of new business proposals under the guidance of Directors and senior leaders. 

Talent Management:

• Coach and mentor junior team members and help them grow within the organization and are able to add value to the client and the team.
• Create an inclusive and welcoming environment that engages all individuals without bias and demonstrate flexibility in a changing work environment.
• Provide on the job training to new team members on day-to-day tasks, delegate tasks to junior team members with clarity and oversee quality implementation within specified timelines.
• Provide continuous constructive feedback, keep immediate superiors briefed on team member performance ensuring recognition of good performance and resolution of concerns in a timely manner. 

Financial Management: 

• Record time in Maconomy and make supervisors aware of your time spent so our business can be managed profitably.
• Ensure all activities carried out for clients are properly documented and budget and status reports are submitted.
• Follow agency procedures for client budgets, budget tracking, contract approval and billing rates and allocate resources for agency profitability.
• Manage vendor relationships, costs, and invoicing. 

Agency Responsibilities:

• Use Burson’s intranet and resources; keep your profile updated.
• Be a brand ambassador and help in recruiting top talent by knowing our capabilities network.
• Adhere to Burson’s confidentiality and disclosure agreements and code of ethics/conduct.

Experience that contributes to success:

• Minimum 4+ years of experience in public relations or communications industry, with at least one year leading a team.
• Bachelor’s degree in Public Relations, Communications, or a related field.
• Prior experience managing clients in the aviation, airline, or aerospace sectors will be preferred.

**This position will be based on-site in our Bangalore office, working overnight IST hours to support the US Pacific Standard Time zone.**

Impact In This Role

As an Associate Strategic Program Manager (SPM) at Fictiv, you will work alongside some of the world’s leading enterprises and innovative startups to help accelerate their product launches while maintaining the highest quality standards. In this role, you will closely support the Strategic Program Management team in executing complex programs, helping ensure customers’ products launch on time, within budget, and at optimal quality.
You will collaborate cross-functionally with Sales, C&DFM, Quality, and Logistics teams to keep projects on track and aligned with customer expectations. With a focus on continuous improvement, you will also contribute ideas and drive internal processes improvement and enhance the overall customer experience.

What You’ll Be Doing

• Build strong relationships with internal stakeholders and support customer-facing interactions as needed to deliver high-quality service
• Maintain accurate and up-to-date program status across multiple systems to support business decision-making processes
• Apply your knowledge of operations or manufacturing to identify process gaps, risks, and drive operational improvements
• Collaborate with cross-functional teams to enhance program efficiency and customer satisfaction
• Track and report on program milestones, supporting adjustments to timelines and deliverables to meet quality and delivery standards
• Support customer change requests and project updates on multiple platforms (external and internal)
• Ability to travel 10% annually
• Quality: All employees are expected to maintain and contribute to the QMS

Desired Traits

• Bachelor’s degree in Mechanical, Manufacturing or Industrial Engineering
• 3+ years of manufacturing operations experience or 1-2 years of related experience 
• Detail-oriented, strong organizational, program management, and time management skills, with the ability to prioritize and manage multiple tasks
• Excellent verbal and written communication skills; experience working with diverse, cross-functional teams is a plus
• Proactive self-starter with a passion for learning, continuous improvement, and driving operational success
• Experience working with global manufacturing sites, in customer-facing role is preferred
• Basic knowledge of manufacturing processes such as CNC Machining, 3D Printing, Injection Molding, Sheet Metal Fabrication, Die Casting, or Assembly is preferred
  

Interested in learning more?  We look forward to hearing from you soon.

Build Your Future with Fictiv – Connect with Us Today!

At Fictiv, we’re not just shaping the future of manufacturing—we’re building the operating system for sourcing custom mechanical parts. Our Fortune 500 customers trust us to deliver complex, high-quality parts for cutting-edge products, from autonomous electric vehicles to surgical systems and industrial robots.

As we expand our operations in Bengaluru, India, we’re looking to connect with talented professionals who are passionate about manufacturing, engineering, and project management. While we don’t have an open position at the moment, we’re actively growing our network to build relationships with top talent for future opportunities.

Your Potential Impact

As an Associate Technical Program Manager, you’ll play a key role in managing high-mix, low-volume projects, ensuring seamless execution from customer requirements to final delivery. By bridging the gap between our U.S.-based customers and manufacturing partners, you’ll ensure production runs smoothly, meets specifications, and stays on budget—while continuously driving process improvements.

What We’re Looking For

We’re seeking experienced engineers and project managers with:
✅ A Bachelor’s degree in engineering and 5+ years of relevant work experience
✅ Hands-on knowledge of CNC machining (a must) and other manufacturing processes like 3D printing, injection molding, or sheet metal fabrication
✅ Strong project management skills, including scope, timing, and quality control
✅ The ability to solve technical production issues and communicate solutions effectively
✅ A data-driven approach to problem-solving and process improvement
✅ Fluency in English and experience in multicultural work environments
✅ A self-starter mindset with the ability to thrive in dynamic, fast-paced settings

📍 This position will be required to work from our office in Bengaluru, India.

Why Join Fictiv’s Talent Network?

✔ Stay ahead of future opportunities—be the first to hear when positions open
✔ Engage with our team—learn more about our mission, culture, and impact
✔ Build relationships—connect with like-minded professionals in manufacturing & engineering

🚀 Ready to take the next step? Let’s start the conversation! Submit your resume and we’ll keep you informed about exciting opportunities at Fictiv India.

Join us in building the future of manufacturing! 🌎🔧✨

Customer Care Specialist – MiSUMi

Work Hours: 9:30 PM – 5:30 AM IST, Monday through Friday (aligned with US Pacific business hours)

MISUMI exists to empower engineers and innovators to build the future.

MISUMI (the parent company of Fictiv) is a global leader in configurable mechanical components and manufacturing solutions. Through advanced technology, operational excellence, and a relentless focus on customer satisfaction, MISUMI supports customers from prototype through production with speed, precision, and reliability.

With a global footprint and deep manufacturing expertise, we are committed to delivering fast, accurate, and seamless service that enables our customers to move at the speed of innovation.

Job Description

Are you passionate about delivering exceptional customer experiences in a fast-paced, high-performance environment? Do you thrive on accuracy, responsiveness, and solving problems in real time?

As a Customer Care Specialist, you will play a critical role in ensuring fast and accurate order processing while delivering proactive, professional communication to our US-based customers. You will act as a trusted customer advocate — managing quotations, sales orders, and issue resolution — ensuring every interaction reflects MISUMI’s commitment to service excellence.

This is a highly operational, detail-driven role where responsiveness, ownership, and customer obsession are key. Your success will directly impact customer satisfaction as measured through our Voice of Customer program.

What You Will Be Doing

Customer Advocacy

Serve as the primary point of contact for customers across quotations, sales orders, and post-order inquiries. Build strong, professional relationships while ensuring a seamless and positive experience.

Order & Quote Management

Prepare and process quotations and sales orders with speed and accuracy. Follow up on pricing, availability, and ship date confirmations while meeting MISUMI’s 30-minute turnaround expectations.

Case Management

Manage customer inquiries through phone, email, chat, and our case management system. Prioritize effectively to ensure all tasks are completed within service expectations.

Issue Resolution

Own customer quality issues, order investigations, RMA/credit requests, and documentation requests. Collaborate cross-functionally to determine resolutions and ensure thorough follow-up.

Communication & Coordination

Partner with internal teams to ensure policies, terms and conditions, and promotions are applied correctly. Clearly communicate updates and expectations to customers to prevent delays or confusion.

Operational Excellence

Continuously deepen knowledge of products, ERP systems, business processes, and customer preferences. Contribute to improving first-call resolution and team KPIs.

Continuous Improvement

Evaluate current processes, identify improvement opportunities, and participate in or lead initiatives that enhance efficiency and customer satisfaction.

Desired Traits

• Bachelor’s degree OR minimum 6 years of customer service experience OR equivalent work experience.
• Proven experience in a fast-paced, operations-driven customer service environment.
• Exceptional written and verbal communication skills; must be fluent in English.
• Strong listening, troubleshooting, negotiation, and conflict resolution abilities.
• Detail-oriented with excellent time management and prioritization skills.
• Ability to perform under tight deadlines while maintaining accuracy and professionalism.
• Strong analytical mindset with the ability to identify trends and propose process improvements.
• Proficiency in Microsoft Office applications (Outlook, Word, Excel).
• Experience supporting US-based customers and/or working aligned to US business hours preferred.
• Self-starter mentality with a strong sense of accountability — you take ownership and follow through.

Physical Requirements

This role requires extended periods of sitting and computer work.

If you are energized by precision, customer advocacy, and working in a high-expectation global environment, we look forward to connecting with you.

What’s in it for you?

Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.

Opportunity To Grow Your Career
There are plenty of sales jobs out there. The question is whether any of them will help you grow in your career? Will you be challenged by teammates to achieve your potential? Or are they roles that will ask you to do more of what you've already mastered. At Fictiv, you'll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.

PURPOSE

Fictiv is looking for a Deputy Finance Manager to manage its growing financial, accounting, and tax management needs for its India office which is currently being set up.  This position will be responsible for developing and maintaining accounting principles, practices and procedures to ensure robust internal control, timely transaction handling, and accurate financial reporting.

The Deputy Finance Manager will report to the Finance Manager.

RESPONSIBILITIES & DUTIES

• Own Fictiv India’s general ledger and financial reporting.
• Ensure statutory compliance on bookkeeping, reporting, and taxation.
• Cash and foreign exchange management.
• Assist in the optimization of transactional structure and workflow enhancement for local and cross-border accounting and payment processes.
• Prepare, review and manage payroll.
• Review, approve and pay local vendors.
• Ensure an accurate and timely monthly, quarterly and year end close.
• Advise and enforce corporate policy with local staff.
• Develop and enforce compliance around order fulfillment and processing in our ERP software for customer purchases.
• Responds to inquiries from the main office regarding financial results, special reporting requests and the like.

MINIMUM REQUIREMENTS

Education
Bachelors in Business with an emphasis in Accounting, Inter CA / M. Com preferred with Income Tax and GST Knowledge.  Knowledge on RBI and ROC issues is Plus

Technical Skills and Prior Experience

• Eight to Ten years prior experience in the financial reporting/general ledger area. Experience working in a product or manufacturing firm and/or multinational company is preferred.
• Experience working with business and tax authorities.
• Strong English verbal and written communication skills.
• Extremely hands-on and detail-oriented. Strong interpersonal skills.
• Able to grow responsibility with the growth of Fictiv India.
• Proactive self-starter that is able to work independently.
• Ability to multitask, work under pressure and meet deadlines required.
• Ability to work across time zones (US headquarters located in San Francisco) required.

What’s in it for you?

List at least two comparative wins for this role over another that someone might consider. Example follows.

Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.

Opportunity To Grow Your Career
There are plenty of jobs out there. The question is whether any of them will help you grow in your career? Will you be challenged by teammates to achieve your potential? Or are they roles that will ask you to do more of what you've already mastered. At Fictiv, you'll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.

Impact In This Role

As a Salesforce engineering leader at Fictiv, you will build and manage high-performing teams by making strategic, culture-aligned hiring decisions and using data to optimize capacity. You’ll foster an environment of ownership and continuous learning, coaching Scrum teams in Agile excellence to ensure consistent, high-quality delivery.

By bridging the gap between business goals and technical execution, you will define a clear technical vision, manage complex integrations, and partner with Architects to modernize the roadmap while reducing tech debt. Ultimately, you take full accountability for engineering deliverables, ensuring they are scalable, on schedule, and held to the highest standards of quality and excellence.

What You’ll Be Doing

• Build and take ownership of the Salesforce engineering team and drive excellence.
• Brainstorm ideas of how to improve training, process, hiring, etc
• Participate in your team’s coaching, personal development, performance management, and career growth.
  
• Set clear expectations and goals for team members and create opportunities for team members to showcase their work
  
• Facilitate team-building activities
  
• Build an in-depth understanding of the code owned by the team.
  
• Encouraging knowledge sharing and collaboration
  
• Identify and address recurring issues in development cycles and improve speed of development.
  
• Ensure code quality and best practices
  
• Collaborate with Product Owners and stakeholders in understanding the requirements and translating them into technical designs.
  
• Provide high-level technical recommendations, approaches, and feedback.
  
• Create and maintain project timelines
  
• Identify dependencies between different systems and facilitate communication between cross-functional teams.
  
• Drive the execution and delivery of features by collaborating with many multi-functional teams, architects, product owners and engineers.
  
• Conduct risk assessments throughout the project’s lifecycle and provide updates to the stakeholder’s progress of each project you manage.
  
• Resolve cross-team coordination issues that may impact progress.
  
• Manage expectations and negotiate scope changes.
  
• Facilitate decision-making processes when trade-offs are necessary
  
• Ensure smooth handoff between development, QA, and plan for the software releases.
  
• Identify repetitive tasks that can be automated
  
• Encourage the development of internal tools to boost productivity
  
• Allocate time for refactoring and system improvements
  
• Encourage experimentation with new tools or methodologies

Desired Traits

• 12+ years of overall experience in engineering
  
• 7+ years of hands-on experience working in Salesforce
  
• Proven experience in developing Salesforce solutions with a deep understanding of Apex, Visualforce, Lightning Web Components, and Salesforce APIs.
  
• Have worked in Salesforce CPQ, Sales, Manufacturing, Service, Data Cloud.
  
• Experienced in designing and implementing custom solutions that align with business needs.
  
• Strong knowledge of Salesforce data modeling, reporting, and database design.
  
• Has played the role of an Architect
  
• Demonstrated experience in building and maintaining integrations between Salesforce and external applications.
  
• 3+ years of leading software engineering teams in an agile environment
  
• Experience in hiring, mentoring, and leading engineers
  
• Bachelor's Degree in computer science, computer science engineering, or related experience required; advanced degree preferred
  
• Strong knowledge of Salesforce product and platform features, capabilities, and best use of it
  
• A good understanding of enterprise architecture principles is strongly preferred
  
• Active Salesforce Certifications are desirable (preferably Development Lifecycle & Deployment Architect, Application Architect,
  
• Experience in Mulesoft is a plus
  
• Ability to quickly grasp and distinctly explain technological and business concepts
  
• Experience in CI/CD
  
• Experience with agile software development methodologies and practices
  
• Prior experience leading teams in an agile environment.
  
• Strong oral and written communication skills, organizational and time management skills
  
• Ability to set priorities and multi-task in a fast-paced environment.
  
• Demonstrates analytical thinking, problem-solving
  
• Experience in communicating with users, other technical teams, and product management to understand requirements, describe software product features, and technical designs.

Interested in learning more?  We look forward to hearing from you soon.

Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.

Opportunity To Grow Your Career
At Fictiv, you'll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.

Impact In This Role

Your role as a Manufacturing Engineer will be to support and drive improvement to our critical manufacturing functions. We have two sets of customers—our builders, who order parts through us, and our manufacturing partners, who manufacture and assemble these parts—and you’ll be consistently working at the interface between the two. At Fictiv, we believe in creating the world’s premier platform for hardware manufacturing, and you’ll be playing a critical role in making that happen
In your role as the Manufacturing Engineer, you will be reviewing and analysing the manufacturability and costs associated with fabrication (including CNC machining, 3D printing, and other manufacturing processes) submitted by our builders. In this role, you’ll also be using your Mechanical Engineering background and knowledge of manufacturing processes in order to determine what design changes may need to be made to our builders’ design specifications in order to meet their needs. By developing highly competitive proposals and quotations that meet the requirements called out by our customers, you will be assisting in bringing products to market faster in a wide range of industries (and helping to accelerate Fictiv’s growth).
You will be reporting to the Director of Manufacturing Engineering (US) & Global Standards.

What You’ll Be Doing

• Release Package Review – Analyze models, drawings, parts lists, and other data to determine scope of work, feasibility for manufacturing, manufacturing requirements, and minimum lead time.
  
• Quoting – Combine your analysis with Fictiv’s software recommendations to generate quotes for builders, or collaborate with external suppliers to determine necessary quoting parameters.
  
• Calculator Generation – Use your fabrication expertise and understanding of process cost drivers to develop cost calculators that allow for Fictiv to bring quoting in-house for new service offerings.
  
• DFx Feedback – Provides DFx feedback to builders, such as recommended design alterations to improve manufacturability, reduce cost of part fabrication, or improve ease of assembly.
  
• Automation Feedback – Provide feedback to the quoting software team to improve accuracy of automated quoting of our manufacturing services.
  
• Drawing Generation – Generation of high-quality 2D drawings per ANSI/ASME Y14.5 standards.

Desired Traits

• Meticulous, detail oriented, inclination for documentation
• Excellent verbal and written communication skills in English required
• Self-starter, manages time efficiently, able to complete work in a timely manner without active supervision
• Enjoys sharing knowledge and teaching others about manufacturing processes
• 4-year Mechanical Engineering degree or equivalent technical training
• Understanding of GD&T and conventional (coordinate) tolerancing
• Knowledge of manufacturability, and limitations, of common metals and plastics
• Exposure to multiple custom mechanical manufacturing processes (sheet metal, urethane casting, injection molding, etc…)
• CNC machining and 3D printing experience is a must

Perks and Benefits

• Provident Fund
• Group Personal Accident Policy
  
• Mediclaim 
• And much, much more!

Interested in learning more?  We look forward to hearing from you soon.

Impact In This Role

At Fictiv, we enable product innovators to create. Our platform accelerates product creation, allowing our customers to push technological boundaries – from self-driving cars to low-cost water purification systems.We are looking for an Engineering Manager who can provide strong technical leadership while guiding and developing a high-performing engineering team.This role combines deep technical expertise with people leadership, focusing on building reliable, scalable solutions while mentoring engineers and fostering a culture of engineering excellence and continuous growth.

What You’ll Be Doing

Build a high-performing team where engineers can do their best work

-Coach, mentor, and develop engineering talent through regular feedback, performance management, and career growth planning, while helping scale the team as needed.

-Collaborate with business and technical stakeholders to gather requirements, clarify objectives, and translate needs into scalable technical solutions and platform capabilities.

-Establish and continually improve team processes to enable iterative delivery, innovation, and high reliability

-Drive near- and long-term improvements to engineering-wide activities such as development practices, hiring / onboarding, team cohesion, and incident response

-Resolve systemic obstacles to team health, system performance, and team delivery

-Embrace and extend a culture of transparency, safety, and growth.

Desired Traits

Management & Leadership Experience

• 12-15 years of professional software engineering experience, with 3+ years in an engineering management role.
• Experience managing technical teams of 5-8 engineers with demonstrated ability to scale teams.
• Demonstrated experience in project planning and execution, including scope definition, prioritization, risk management, and delivery tracking across multiple work streams.
• Strong ability to manage cross-functional dependencies and drive alignment across engineering and product teams while leading delivery using Agile methodologies (Scrum/Kanban), including sprint planning, milestone management, and stakeholder communication.
• Track record of building high-performing teams and developing engineering talent
• Proven ability to balance competing priorities while ensuring on-time delivery, quality, and long-term platform scalability.
• Work with business stakeholders to understand requirements and translate them into scalable technical solutions.

Technical Expertise

• Strong working experience in platform and API development using Node.js and GraphQL, frontend enablement using React and TypeScript/JavaScript.
• Proven experience designing, deploying, and operating cloud-native services on AWS, with an understanding of scalability, security, and cost optimization.
• Ability to remain sufficiently hands-on to review technical designs, guide complex implementations, and unblock teams when required.
• Strong understanding of distributed systems, API design, and modern DevOps practices, including CI/CD, observability, and operational readiness.
• Demonstrated technical judgment and problem-solving skills, with the ability to make informed trade-offs.

Communication And Collaboration Skills

• Excellent written and verbal communication skills.
• Ability to communicate technical information to both technical and non-technical audiences.
• Strong interpersonal skills and the ability to work effectively in a team.
• Ability to collaborate with cross-functional teams and stakeholders.

What’s in it for you?

Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.

Opportunity To Grow Your Career
At Fictiv, you'll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.

Impact In This Role-

We are seeking an experienced Logistics Coordinator to manage and support international and domestic logistics operations. The role will be responsible for coordinating import and export shipments, ensuring regulatory compliance, managing logistics partners, and supporting cross-functional teams to ensure timely and cost-effective delivery of goods.
The ideal candidate should have strong experience in international logistics operations, export/import documentation, and freight coordination.

You will report to the Lead-International Logistics.

What You’ll Be Doing

• Coordinate international export shipments from India to the United States and other global destinations.
  
• Support India domestic transportation operations and manage imports operations.
  
• Prepare, review, and maintain import/export documentation, including CI, PL, COO, EVD, SDF, SCOMET, SLI, AWB, BL/SWB, Shipping Bill documentation, BOE, and E-way bills.
  
• Arrange shipment bookings and pickups with courier companies, freight forwarders, airlines, shipping lines, and transport partners across air, sea, and road.
  
• Monitor cargo transit and ensure on-time delivery while proactively resolving shipment delays or logistics issues.
  
• Coordinate closely with customs house agents (CHA) to ensure smooth customs clearance and regulatory compliance.
  
• Handle shipping escalations, customs delays, and delivery issues, ensuring timely resolution and stakeholder communication.
  
• Maintain accurate import/export documentation records in compliance with regulatory and internal audit requirements.
  
• Provide freight quotations, tariff estimates, route planning, and transit time analysis to support the costing and operations teams.
• Coordinate with internal warehouse and 3PL partners to ensure smooth receiving, storage, packing, and dispatch activities.
• Analyze on-time delivery performance and transit times, and recommend improvements to enhance logistics efficiency.
• Verify freight invoices and support freight cost tracking and analysis.
• Manage relationships with freight forwarders, customs brokers, courier partners, and transport vendors to ensure efficient shipment execution.
• Collaborate with manufacturing partners and suppliers to ensure shipment readiness and adherence to shipping schedules.
• Work closely with cross-functional teams including Project Management, Quality, Costing, and Finance to ensure smooth logistics operations.
• Support team with pre-shipment and post-shipment documentation, vendor invoice verification, and audit requirements.
• Utilize ERP systems and logistics tools for shipment tracking and operational management.
• Identify opportunities for process improvements, cost savings, and operational efficiencies in logistics operations.
• Provide operational support and guidance to junior logistics coordinators if required.

Desired Traits

• Bachelor’s degree in Business Administration, Supply Chain Management, Logistics, or a related field.
• 5+ years of experience in international logistics, freight operations, or supply chain coordination.
• Strong knowledge of India’s import/export regulations, customs procedures, and EXIM documentation.
• Experience handling air and ocean shipments
• Familiarity with HS code classification, customs duties, valuation, export incentive schemes, country of origin requirements, and free trade agreements.
• Experience coordinating with freight forwarders, customs brokers, and transportation vendors.
• Ability to manage multiple shipments and priorities in a fast-paced environment.
• Strong analytical, problem-solving, and organizational skills.
• Experience working with ERP systems and MS Office tools (especially Excel).
• Excellent written and verbal communication skills.
• Ability to work independently while collaborating effectively with cross-functional teams.
• Knowledge of EXIM customs compliance will be an added advantage.

Perks and Benefits

• Provident Fund
• Mediclaim and GPA Insurance
• Paid leaves
• And much, much more!

Interested in learning more?  We look forward to hearing from you soon.

What’s in it for you?

Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.

Opportunity To Grow Your Career
There are plenty of jobs out there. The question is whether any of them will help you grow in your career? Will you be challenged by teammates to achieve your potential? Or are they roles that will ask you to do more of what you've already mastered. At Fictiv, you'll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.

Impact In This Role
This role supports operational excellence and strategic collaboration across the supply chain by coordinating external manufacturing partnerships and facilitating internal cross-functional alignment. The Operations Specialist assists in ensuring effective partner support, supporting the onboarding processes, and providing timely, knowledgeable support to the Technical Project Management (TPM) team, Quality team and Logistics team as needed.

Areas of Responsibility

Assist with Engagement and Development with Manufacturing Partners (suppliers)
Collaborate and assist in the onboarding process for Manufacturing Partner Onboarding
Lead TPM (Technical Project Management) Support and Inquiry Resolution for Job Opportunities
Collaborate in Performance & Business Reviews
Support Continuous Improvement for Cross-Functional Collaboration
All employees are expected to maintain and contribute to the QMS.

Desired Traits, Qualifications, Education and Experience Equivalency

What’s in it for you?

Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.
Opportunity To Grow Your Career
There are plenty of jobs out there. The question is whether any of them will help you grow in your career? Will you be challenged by teammates to achieve your potential? Or are they roles that will ask you to do more of what you’ve already mastered. At Fictiv, you’ll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.

Impact in this Role
We are a small engineering team taking the next step in evolving our systems and infrastructure. As a QA Automation engineer, you will play a pivotal role in our company’s product development process to ensure overall product quality through test automation. If you enjoy providing end-to-end solutions to software quality problems and taking the lead in designing and implementing automated tests that not only elevate product delivery standards but dramatically increase our ability to release quality software quicker and more often, we’d like to meet you.

You will report to QA Lead

What You’ll Be Doing

As a Software Developer in Test, you will be responsible for automating and maintaining end-to-end integration tests.

• Work with QA Engineers to identify workflows as automation candidates and build out test scripts.

• Work with other members of the automation team to create integration tests using Cypress and Playwright.

• Perform code reviews for other team members, concentrating on maintaining team standards and best practices.

• Serve as a first point of contact to engineering teams, helping to answer questions about tests and providing automation guidance.

• Monitor and maintain the current library of integration tests, diagnosing and reporting failures to the responsible engineering teams.

Desired traitsPreferred Experience/ Minimum Qualifications

• Bachelor’s degree in Computer Science or related field

• Test Automation Experience: 6-8 years automation experience. At least 2-4 years working with Cypress and/or Playwright.

• You are experienced in writing automation tests in Cypress/javascript. You know the best way to use Cypress and how to avoid its pitfalls and determine best practices.

• You can write tests that operate the system via the UI as well as through backend api calls and understand when each strategy should be applied.

• You are an advocate for high-quality, reusable code, concentrating on creating functionality that can be reused across multiple tests.

• You have experience in an Agile development environment.

• You are an effective communicator, able to explain Cypress and automation to people unfamiliar with either.

• You can work collaboratively with a diverse group of people who have strong opinions. You can understand different perspectives while remaining an effective advocate for software quality.

• You are comfortable working independently, taking an assigned task and determining how best to implement it.

• You have experience working with AWS and ERP systems

Preferred Experience / Additional Qualifications

• Hands-on experience in performance testing using tools such as JMeter, LoadRunner, or K6 will be a strong advantage.

• Exposure to enterprise platforms like Salesforce, Arena, or NetSuite is highly desirable.

Interested in learning more?  We look forward to hearing from you soon.

What’s in it for you?

Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.

Opportunity To Grow Your Career
There are plenty of sales jobs out there. The question is whether any of them will help you grow in your career? Will you be challenged by teammates to achieve your potential? Or are they roles that will ask you to do more of what you've already mastered. At Fictiv, you'll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.

What You’ll Be Doing

At Fictiv, we’re building a company that is developing an operating system for sourcing custom mechanical parts. We already enjoy manufacturing and delivering highly complex, high quality parts for our Fortune 500 customers who are building the future with products like autonomous electric vehicles, surgical systems, and industrial robots. As we scale our business, we are looking to expand our growth within India.

Your role as GCC-QC Inspector will be to remotely inspect parts provided by our manufacturing partners located in the Americas. At Fictiv, we believe in creating the world’s premier platform for hardware manufacturing, and your dedication to operational excellence will help us make that happen.

In this role, you’ll use your excellent attention to detail to inspect and release daily shipments to meet our customer’s delivery and quality expectations. Throughout the day, you’ll focus on job availability and our priorities, to ensure orders are on track to ship on time with zero defects.

Areas of Responsibility -

• Remote inspection Review part photographs, inspection reports(FAIR), and other documentation uploaded by Fictiv’s US manufacturing partners
• Part release Release all conforming parts by completing transactions in Fictiv’s ERP system, allowing Logistics to release shipping information to the manufacturing partners
• Reviews and verifies Material Test Certificates (MTCs) and other compliance documents against ASM, ASTM, SAE/AMS, and ISO standards, customer-specified requirements, and contractual specifications before authorising part release.
• Coordinates between manufacturing partners, customer, and internal teams to resolve non-conformances or clarify requirements before part release.
• Part rejection Provide clear and timely information to manufacturing partners about the reason(s) for rejection. Reviewing resubmitted parts
• Nonconformance reporting Entering nonconformance information into Fictiv’s proprietary Workbench system, so that improvement actions will be driven through our corrective action reporting process
• Supporting Fictiv’s industry-leading on-time, in-full (OTDIF) performance You will play a critical part in maintaining Fictiv’s performance by ensuring parts are released on time, even when manufacturing partners upload the parts within a short time of the shipping cutoff time, and making sure that no escaping defects reach the customer. There are no partial credits - we have to do both!
• Continual improvement Collaborate with colleagues in India and the US on improving business processes to increase efficiency and effectivity
• Other tasks assigned by the Quality Manager or Lead

A minimum of 5 years manufacturing quality control experience
A minimum of 3 years working US business hours
Experienced with 3D printed, CNC machined, injection molded, and sheet metal fabricated parts, including finishes
Good visual acuity (will be required to pass regular eye examinations)
Good English reading and writing skills, cross-culture communication skill
Self-starter, manages time efficiently, able to complete work in a timely manner without active supervision
Excited about the potential of remote inspection vs. hands-on inspection
Passionate about continuously improving and learning

What’s in it for you?

Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.

Opportunity To Grow Your Career
At Fictiv, you'll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.

Impact In This Role

The Data Intelligence team creates reports and dashboards to provide meaningful insights from the data warehouse. This team works closely with cross-functional stakeholders and leverages multiple Business Intelligence (BI) technologies to enable data-driven decision-making across the organization.
As a Senior Data Engineer on the Data Intelligence team, you will play a key role in designing, managing, and evolving Fictiv’s reporting data warehouse and semantic layer. You will partner closely with the Data Intelligence Manager, Data Engineers, Data Analysts, and Product Managers to ensure replicated data from production systems is transformed into scalable, trusted semantic data models that power consistent, accurate self-service reporting. Acting as a bridge between business and technology, you will translate analytical requirements into well-structured data models and transformations that enable reliable dashboards and insights across multiple domains.
In addition, you will collaborate with Infrastructure, Software, and Systems Engineering teams to strengthen database design and query efficiency across the broader data ecosystem. You will provide hands-on guidance on optimal table structures, indexing and clustering approaches, and SQL query patterns that improve performance and scalability. By proactively identifying bottlenecks and recommending architectural and modeling improvements, you will help ensure that both analytical and operational workloads are efficient, maintainable, and aligned with best practices.
This is a hands-on role responsible for leading the design, transformation, implementation, and operation of data solutions across disparate source systems—driving best practices in data modeling, semantic layer design, performance optimization, documentation, and governance. You will plan, design, and operate data pipelines and models using Agile methodologies to deliver high-quality, maintainable, and secure data assets

You will report to the Data Analytics Manager.

What You’ll Be Doing

• Design efficient, scalable, and maintainable semantic data models that align with business logic and enable intuitive self-service analytics and reporting across multiple domains.
  
• Build, maintain, and optimize data transformations and pipelines that transform replicated production data into trusted, analytics-ready models.
  
• Collaborate with stakeholders across data, engineering, product, and business teams to resolve data-related issues, clarify requirements, and align on solution design.
  
• Provide technical leadership and guidance to Software Engineers and Data Engineers on query performance, optimization techniques, and efficient data access patterns.
  
• Drive ongoing improvement of database and table structures, partnering with engineers to validate and refine table design, joins, partitioning/clustering, and other performance-related considerations.
  
• Review and advise on SQL query design for both application and analytics use cases, helping teams design queries that are performant, maintainable, and cost-effective.
  
• Analyze performance metrics and execution plans to identify bottlenecks in data models, queries, and transformations, and recommend practical tuning and refactoring opportunities.
  
• Follow and contribute to SQL coding standards, data modeling best practices, change control procedures, and data warehouse governance processes.
  
• Develop and maintain data flow diagrams, data dictionaries, and schema documentation with a focus on clarity, consistency, and enterprise data management.
  
• Understand and document end-to-end data flows and dependencies from production systems through the ELT pipeline into Snowflake and downstream BI tools, supporting delivery, release, and change management.
  
• Execute and lead data design sessions and technical reviews to gather requirements, validate modeling approaches, and communicate design decisions and trade-offs to stakeholders.
  
• Research emerging technologies, patterns, and tools related to Snowflake, dbt, SQL optimization, and semantic modeling, and recommend enhancements to Fictiv’s data platform and practices.
  
• Help set broad direction and vision for the reporting data platform architecture, influencing data engineering, analytics, and application data design strategy.
  
• Partner with internal and external teams for knowledge transfer and smooth handoff in advance of new feature launches or reporting changes.
  
• Work effectively with remote and cross-functional teams across time zones, fostering strong communication and collaboration.
  
• Proven experience working with large and complex datasets and comfort writing advanced SQL queries or leveraging BI tools for analysis and transformation.
  
• Deep understanding of data and analytics architecture, including data warehousing concepts, semantic data modeling, and data integration best practices, with a strong focus on Snowflake and ELT pipelines.
  
• Strong knowledge of SQL and BI concepts, including dimensional modeling, data warehouse design, and dashboarding; ability to translate analytical needs into robust semantic models.
  
• Demonstrated ability to guide and influence database and schema optimization, including improving query performance, advising on efficient access patterns, and ensuring well-structured data that support scalable workloads.
  
• Experience mentoring and guiding Data Engineers and Software Engineers to develop robust, scalable, and maintainable data models, queries, and database structures.
  
• Ability to design and maintain data transformation and workload management processes, including job orchestration, dependency handling, scheduling, and metadata management.
  
• Excellent analytical skills and experience working with both structured and semi-structured data, from exploration through to production-ready models.
  
• Ability to evaluate new tools, database features, and methodologies relative to the existing data stack and propose detailed, pragmatic recommendations for improvement.
  
• Strong ability to perform root cause analysis on data quality, performance, and process issues to identify inefficiencies, ensure data integrity, and deliver actionable insights.
  
• Clear and effective communicator—capable of providing business context for engineers and technical context for non-engineers, especially around trade-offs in model and schema design.
  
• Confident presenting to audiences with mixed levels of technical understanding and experience, including walkthroughs of models, schemas, and query patterns.
  
• Curious, resourceful, and adaptable; comfortable navigating ambiguity, learning new technologies (e.g., new Snowflake/dbt features), and evolving processes to improve outcomes.

Desired Traits

• B.S. in Data Science, Computer Science, Information Systems, or a related field.
  
• 15+ years of experience as a Data Engineer, designing and maintaining large-scale data systems, building scalable data models, and delivering analytical solutions through modern BI and data pipeline tools.
  
• 10+ years of experience working with modern cloud and on-premise database platforms—such as Snowflake, AWS Redshift, Azure Synapse, Google BigQuery, or traditional RDBMS systems (e.g., PostgreSQL, MySQL, SQL Server, Oracle)—with a strong focus on schema design, query performance, execution plan analysis, and scalable data access patterns, rather than day-to-day operational administration.
  
• 8+ years of experience developing and maintaining data transformation workflows using dbt or a similar tool, with expertise in model design, testing, documentation, environment management, deployment automation, and enforcing version control and development best practices.
  
• Demonstrated expertise working with complex datasets and advanced SQL, including multi-level CTEs, window functions, and recursive queries, with an emphasis on performance and readability.
  
• Experience with BI platforms such as Heap, Sigma Computing, or similar technologies (e.g., Tableau, Looker, or QuickSight), and how they interact with warehouse models.
  
• Strong knowledge of BI and analytical concepts, including regressions, recursion, sliding window functions, financial metrics, marketing funnel metrics, and logistics and fulfillment analytics.
  
• Experience building and maintaining processes that support data transformation, data structures, metadata management, dependency handling, and workload optimization in a modern ELT/warehouse environment.
  
• Proven ability to lead and coordinate cross-functional initiatives, including partnering with Software Engineers to refine schemas and queries, conducting interviews, and performing analyses to develop business cases for projects and improvements.
  
• Experience delivering training sessions and technical enablement for internal and external stakeholders, especially around data models, schemas, and query best practices during system and process rollouts.
  
• Excellent communication and collaboration skills, with the ability to translate complex technical concepts (e.g., query plans, indexing/clustering trade-offs, modeling decisions) for non-technical audiences.
  
• Demonstrated leadership and mentoring abilities, fostering technical excellence and knowledge sharing across data and engineering teams, particularly in areas of semantic modeling, SQL craftsmanship, and performance optimization.

Perks and Benefits

• Medicliam
• Annual Paid holidays
• Gratuity
• Provident Fund 
  And much, much more!

Interested in learning more?  We look forward to hearing from you soon.

Impact In This Role

At Fictiv, we enable product innovators to create. Our platform accelerates product creation, allowing our customers to push technological boundaries – from self-driving cars to low-cost water purification systems.

We're looking for a Senior Integration Engineer to connect our SaaS applications using the latest integration technology and support team members in their day-to-day technical as well as career development needs. You will learn how the entire business operates and use your expertise to drive operational efficiency and enable sales growth. As a Senior Integration Engineer, you will set the example in best practices and nurture a culture of thriving. 

Areas of Responsibility (Job Description)

• Develop integrations between enterprise SaaS system such as Salesforce, NetSuite, Marketo, and JIRA
• Understand business requirements and translate into reusable, scalable, and secure technical solutions
• Work closely with software development teams to document and deliver solutions in a timely manner
• Ensure robust solutions with Munit and end-to-end testing
• Measure and forecast vCore capacity requirements for new and existing integrations as data volume scales
• Provide meaningful expertise on technical design patterns and business processes
• Provide technical direction and engineering leadership for a team of engineers
• Contribute to the design and development of new products and features
• Ensure that engineering standards are followed
• Maintain product quality
• Drive operational excellence, and help monitor and help remediate issues in production

Desired Traits, Qualifications, Education and Experience Equivalency

• Mulesoft Certified Developer & Developer II - Required
• Mulesoft Certified Platform Architect - Level 1 - Desired but not required
• 7-9 years of hands-on experience developing end-to-end API integrations with Mulesoft, with at least 2 years in a leadership role
• Deep understanding of Mulesoft API-led connectivity, integration best practices and engineering principles. 
• Familiarity with CRM, ERP, and Finance systems such as Salesforce and Netsuite
• Strong understanding of relational databases and fluency with SQL
• Desire and ability to mentor and guide other engineers
• Strong technical and problem-solving skills
• Excellent communication and interpersonal skills

What’s in it for you?

Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.

Opportunity To Grow Your Career
 At Fictiv, you'll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.

What’s in it for you?

Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.

Opportunity To Grow Your Career
There are plenty of jobs out there. The question is whether any of them will help you grow in your career? Will you be challenged by teammates to achieve your potential? Or are they roles that will ask you to do more of what you’ve already mastered. At Fictiv, you’ll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.

Impact In This Role
Fictiv is a fast growing start-up based in San-Francisco, California - it was founded in 2013 and is revolutionising the $13 trillion manufacturing industry with a cloud-based, AI-powered platform. Fictiv’s software driven approach to manufacturing simplifies and accelerates the entire product development cycle, from prototype to production. The Fictiv Digital Manufacturing Ecosystem pairs intelligent workflow and collaboration software with a global network of highly vetted manufacturers. Fictiv’s combination of an easy-to-use cloud platform; design, quoting, billing and logistics systems; and an intelligent orchestration engine that manages our manufacturing partner network helps deliver high-quality mechanical parts at unprecedented speeds. At a time when manufacturing has become more global but remains rooted in outdated and time-intensive processes, Fictiv’s modern approach has proven to be a disruptive force in hardware manufacturing. Embraced as a trusted partner, Fictiv is transforming the way in which Silicon Valley innovators in electric and autonomous automobiles, medical robotics and consumer electronics deliver the next generation of products.

Fictiv is expanding it’s engineering team in Pune, India - we are looking for talented engineers to join us in building a highly available, performant system that scales globally with our fast-growing business.

What You’ll Be Doing

• Technical expertise – You are fluent in writing code, and possess a solid understanding of the technical domain and concepts. You have some experience in building highly available, business critical systems in cloud environments (AWS ecosystem preferred) using Node.js.
• Delivery – You consistently deliver high quality, maintainable, and defect-free code. You believe testing is an important part of creating quality software. Given an approach, you are able to deliver high quality, maintainable work (including code, tests, and documentation) without further assistance.
• Collaboration – You work well with adjacent teams and stakeholders to clarify understanding and solve problems. You proactively communicate the status of tasks and the impact on the project. You actively participate in technical design reviews and discussions.
• Team-oriented – You have a strong desire to help the team improve our collective craft. You assist in debugging production issues and handling blockers, even if you didn’t cause the problem.

Desired Traits

Your skills include -
- 3+ years of relevant experience
- Tech Stack: Node.js, JavaScript / TypeScript, GraphQL, and AWS services such as SQS, Lambdas, EC2 and RDS
- Proficiency with building backend APIs and integrations
- Experience and willingness to write unit and integration tests
- Experience developing/versioning/maintaining REST or GraphQL APIs
- Experience with SQL & No-SQL databases
- Experience with event systems such as queues, iPaaS, event buses
- Experience with distributed systems / caching / security (OWASP Top 10) is a strong plus

Interested in learning more? We look forward to hearing from you soon.

What’s in it for you?

Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.

Opportunity To Grow Your Career
At Fictiv, you'll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.

Impact In This Role

Excellent problem solving, decision-making and critical thinking skills.
Collaborative, a team player.
Excellent verbal and written communication skills.
Exhibits initiative, integrity and empathy.
Enjoy working with a diverse group of people in multiple regions.
Comfortable not knowing answers, but resourceful and able to resolve issues.
Self-starter; comfortable with ambiguity, asking questions and constantly learning.
Customer service mentality; advocates for another person's point of view.
Methodical and thorough in written documentation and communication.
Culture oriented; wants to work with people rather than in isolation.

You will report to the Director of IT Engineering

What You’ll Be Doing

• Interface with Business Analysts and Stakeholders to understand & clarify requirements
• Develop technical design for solutions Development
  
• Implement high quality, scalable solutions following best practices, including configuration and code.
  
• Deploy solutions and code using automated deployment tools
  
• Take ownership of technical deliverables, ensure that quality work is completed, fully tested, delivered on time.
  
• Conduct code reviews, optimization, and refactoring to minimize technical debt within Salesforce implementations.
  
• Collaborate with cross-functional teams to integrate Salesforce with other systems and platforms, ensuring seamless data flow and system interoperability.
  
• Identify opportunities for process improvements, mentor and support other developers/team members as needed.
  
• Stay updated on new Salesforce features and functionalities and provide recommendations for process improvements.

Desired Traits

• 5-6 years of experience in Salesforce development
  
• Proven experience in developing Salesforce solutions with a deep understanding of Apex, Visualforce, Lightning Web Components, and Salesforce APIs.
  
• Have worked in Salesforce CPQ, Sales/Manufacturing Cloud, Case Management
  
• Experienced in designing and implementing custom solutions that align with business needs.
  
• Strong knowledge of Salesforce data modeling, reporting, and database design.
  
• Demonstrated experience in building and maintaining integrations between Salesforce and external applications.
  
• Strong unit testing, functional testing and debugging skills
  
• Strong understanding of best practices
  
• Active Salesforce Certifications are desirable.
  
• Experience in Mulesoft is a plus
  
• Excellent communication skills and the ability to translate complex technical requirements into actionable solutions.

What’s in it for you?

Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.

Opportunity To Grow Your Career
There are plenty of sales jobs out there. The question is whether any of them will help you grow in your career? Will you be challenged by teammates to achieve your potential? Or are they roles that will ask you to do more of what you've already mastered. At Fictiv, you'll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.

Impact In This Role

We bridge the gap between complex customer requirements and practical manufacturing solutions by accurately interpreting technical drawings, performing precise cost analysis, and ensuring manufacturability through DFM (Design for Manufacturability) reviews. We engage directly with customers to clarify requirements, address technical questions, and provide transparent guidance that balances cost, quality, and lead time.

We streamline quoting workflows by reducing manual touchpoints, standardizing processes, and enabling faster decision-making. We proactively identify risks whether in material sourcing, tolerance challenges, or production feasibility and work with cross-functional teams to resolve them before they impact delivery.

Our work enhances the customer experience by combining deep technical expertise with clear, timely communication. We act as the link between customer needs and manufacturing capabilities, ensuring quotes are accurate, timelines are realistic, and outcomes meet or exceed expectations.

You will report to the Global Solution Engineering Director.

What You’ll Be Doing

• Accurate & Timely Quoting

  • Provide cost estimates for CNC machining and other manufacturing processes with high precision.

  • Perform DFM (Design for Manufacturability) analysis to highlight risks, suggest design changes, and optimize for cost and lead time.

  • Apply process knowledge to quote complex parts confidently, even in challenging timelines.

• Technical Support & Expertise

  • Interpret engineering drawings, GD&T, and material requirements to ensure feasibility.

  • Provide alternatives for difficult-to-source materials or complex geometries.

  • Offer process guidance for machining, finishing, and assembly needs.

  • Deliver region-specific manufacturing expertise across the US, India, China, and Mexico. Optimized to match the customer’s unique requirements, budget constraints, lead time goals, and project priorities.

• Customer Engagement & Education

  • Direct communication with customers to clarify requirements, resolve design concerns, and ensure alignment on expectations.

  • Provide proactive updates during quoting or project execution to reduce uncertainty.

  • Educate customers on trade-offs between cost, lead time, and quality.

• Cross-functional Collaboration

  • Work with internal teams (Sales, Operations, Sourcing, Quality & Logistics) to ensure smooth project execution.

  • Engage with manufacturing partners to validate capabilities, pricing, and delivery timelines.

• Risk Identification & Mitigation

  • Detect potential manufacturing challenges early, reducing costly rework or delays.

  • Recommend alternative manufacturing processes, tolerances, or materials when required.

• Platform-driven Quoting Solutions

  • Leverage platform tools to automate portions of the quoting process for speed and accuracy.

  • Balance risk by determining when to quote on-platform vs. escalate to High Touch (HT) quoting.

Desired Traits

• Meticulous, detail oriented, inclination for documentation
• Excellent verbal and written communication skills in English required
• Self-starter, manages time efficiently, able to complete work in a timely manner without active supervision
• Enjoys sharing knowledge and teaching others about manufacturing processes
• 4-year Mechanical Engineering degree or equivalent technical training
• Understanding of GD&T and conventional (coordinate) tolerancing
• Knowledge of manufacturability, and limitations, of common metals and plastics
• Exposure to multiple custom mechanical manufacturing processes (sheet metal, urethane casting, injection molding, etc…)
• CNC machining and 3D printing experience is a must

Impact In This Role

At Fictiv, we enable product innovators to create. Our platform accelerates product creation, allowing our customers to push technological boundaries – from self-driving cars to low-cost water purification systems.

We're looking for a Integration Engineer to connect our SaaS applications using the latest integration technology and support team members in their day-to-day technical as well as career development needs. You will learn how the entire business operates and use your expertise to drive operational efficiency and enable sales growth. As a Senior Integration Engineer, you will set the example in best practices and nurture a culture of thriving. 

Areas of Responsibility (Job Description)

• Develop integrations between enterprise SaaS system such as Salesforce, NetSuite, Marketo, and JIRA
• Understand business requirements and translate into reusable, scalable, and secure technical solutions
• Work closely with software development teams to document and deliver solutions in a timely manner
• Ensure robust solutions with Munit and end-to-end testing
• Measure and forecast vCore capacity requirements for new and existing integrations as data volume scales
• Provide meaningful expertise on technical design patterns and business processes
• Provide technical direction and engineering leadership for a team of engineers
• Contribute to the design and development of new products and features
• Ensure that engineering standards are followed
• Maintain product quality
• Drive operational excellence, and help monitor and help remediate issues in production

Desired Traits, Qualifications, Education and Experience Equivalency

• Mulesoft Certified Developer & Developer II - Good to have
• 5-7 years of hands-on experience developing end-to-end API integrations with Mulesoft, with at least 2 years in a leadership role
• Deep understanding of Mulesoft API-led connectivity, integration best practices and engineering principles. 
• Familiarity with CRM, ERP, and Finance systems such as Salesforce and Netsuite
• Strong understanding of relational databases and fluency with SQL
• Desire and ability to mentor and guide other engineers
• Strong technical and problem-solving skills
• Excellent communication and interpersonal skills

What’s in it for you?

Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.

Opportunity To Grow Your Career
There are plenty of jobs out there. The question is whether any of them will help you grow in your career? Will you be challenged by teammates to achieve your potential? Or are they roles that will ask you to do more of what you've already mastered. At Fictiv, you'll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.

Impact In This Role

Your role as a Quality Manager will be to support and drive improvements with our corporate Quality Management System, ensuring it is agile enough to support our pre-production customers and disciplined enough to meet the requirements of our production customers, while meeting the needs of our ISO9001 registration. This will involve frequent interactions and collaboration with our global Quality teams to ensure that we are implementing a common set of best practices.

You will own the internal QMS audit program, identifying best practices and disseminating them through the organization.

You will be responsible for ensuring that Fictiv has a robust mix of leading and lagging quality performance indicators which drive real improvements, and are not just wallpaper. As the business continues to scale, you will be responsible for continually replacing stale indicators with more effective ones.

In this role, you’ll be using your quality engineering background, leveraging your analytical and structured problem solving skills, to resolve issues and to continually drive improvements. This will include supporting both internal and external customers. You will use your people management skills to get the most out of your team.

You will work closely with our engineers to ensure that Fictiv’s unique business tools are optimized to support the worldwide deployment of our quality management system.

You will be instrumental in giving customers the confidence that Fictiv’s quality management system is at least as good as, but preferably better than theirs. You will be key in maintaining quality as a competitive advantage for Fictiv.

You will report to the General Manager, India, with a dotted line reporting into the Director of Global Quality. Local Supplier Quality Engineers and Quality Control teams will report to you. You will also provide support to the North America support Quality Team based in Bengaluru, as requested by your counterpart in the US.

You will report to the General Manager - India.

What You’ll Be Doing

• Taking the existing Fictiv QMS and making it adaptable to meet the agility requirements of pre-production customers yet disciplined for the needs of production customers, as well as customizing it for any necessary regional requirements
• Ensuring successful certification of our ISO 9001 compliant QMS with accredited registrars
• Extending our QMS to include industry-specific ISO standards (e.g. AS9100, ISO13485, TS16949), as applicable
• Extending our QMS to cover unique customer requirements
• Communicating our QMS requirements to the Bengaluru team and verifying their understanding
• Managing the internal audit program in Bengaluru to disseminate best practices and identify opportunities for global improvements
• Managing a team of Bengaluru-based supplier quality engineers to integrate Fictiv’s manufacturing partners into our QMS and drive continual improvement in their performance
• Managing a team of Bengaluru-based QC inspectors to ensure customers receive the highest quality parts and reducing/eliminating all root causes for escaping defects
• Reviewing the effectiveness of existing quality key performance indicators and ensuring their accuracy, completeness, and timeliness
• Replacing quality key performance indicators with more appropriate ones as business needs change
• Applying your problem solving skills to resolve issues as they arise, internally and externally, oftentimes supporting colleagues as they have problems to address
• Specifying requirements for Fictiv’s business tools and working with the engineering owners to implement improvements in both project and sustaining environments
• People management: hiring and performance management

Composite Quality & Testing

• Develop and implement composite-specific quality control plans (including material traceability, ply layup verification, and cure cycle monitoring).
• Oversee mechanical and non-destructive testing (NDT) of composite parts (e.g., ultrasonic, X-ray, CT, or thermography), ensuring compliance with customer and regulatory requirements.
• Establish and maintain composite material qualification and requalification processes in line with industry standards (e.g., ASTM, NADCAP, or customer-specific requirements).
• Lead root cause analysis and corrective actions for composite defects (e.g., delamination, voids, fiber misalignment).
• Collaborate with engineering and production teams to optimize composite manufacturing processes for quality, repeatability, and cost.
• Ensure documentation and retention of composite test results and certifications as required by ISO, AS9100, or customer contracts.
• Train and certify QC inspectors and operators in composite inspection and testing techniques.
• Drive continuous improvement in composite quality metrics (e.g., first-pass yield, defect rates, rework rates).

• Develop and maintain composite-specific quality control ,inspection plans (for both FAI & production)
• Oversee Manufacturing partner for mechanical and non-destructive testing (NDT) of composite parts, ensuring compliance with industry and customer standards.
• Lead root cause analysis and corrective actions for composite-related defects.
• Ensure all composite material certifications, test results, and process documentation are maintained and audit-ready.
• Train and mentor team members in composite quality and testing best practices

Desired Traits

• A minimum of 7-10 years working in a quality management role
• You are results-oriented, data-driven, and self-directed, using a process approach and risk-based thinking to make significant changes
• Your excellent verbal and written communication skills allow you to collaborate successfully at all levels in the organization as well as with suppliers and customers
• You will have experience of working in a quickly scaling organization with demonstrated agility dealing successfully with unplanned changes
• You will blend tactical pragmatism with strategic innovation
• You will have experience with quality management system audits to the ISO 9001 standard, and knowledge of other quality management standards such as AS9100, NADCAP, ISO 13485, IATF 16949, etc.

Interested in learning more?  We look forward to hearing from you soon.

What’s in it for you?

Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.

Opportunity To Grow Your Career
Fictiv, you'll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.

Impact In This Role

Your role as a Manufacturing Engineer will be to support and drive improvement to our critical manufacturing functions. We have two sets of customers—our builders, who order parts through us, and our manufacturing partners, who manufacture and assemble these parts—and you’ll be consistently working at the interface between the two.  At Fictiv, we believe in creating the world’s premier platform for hardware manufacturing, and you’ll be playing a critical role in making that happen.

In your role as the Manufacturing Engineer, you will be reviewing and analyzing the manufacturability and costs associated with CNC machining submitted by our builders. In this role, you’ll also be using your Mechanical Engineering background and knowledge of manufacturing processes in order to determine what design changes may need to be made to our builders’ design specifications in order to meet their needs. By developing highly competitive proposals and quotations that meet the requirements called out by our customers, you will be assisting in bringing products to market faster in a wide range of industries (and helping to accelerate Fictiv’s growth)

You will report to the Costing and DFM lead.

What You’ll Be Doing

1. Package review - Study the package provided by Sales to determine scope of work, manufacturing feasibility & Lead time details
2. Should be able to define best suited manufacturing process, machine selection, cycle time calculations & setup costs
3. Should be able to generate Should cost using in house calculators & Fictiv's software recommendations
4. Manufacturing Partners quote scrutiny. To check whether the provided quote is correct in terms of optimized raw material, machining & secondary processes costs
5. Should be able to negotiate with Manufacturing partners on quotes provided and get the best costs out to ensure a win win situation
6. Should be able to understand secondary process eg Anodising, Zinc plating, Chemical conversion coatings with respect to their type, class, service class, methods etc 
7. Preparing RFQ package to Manufacturing Partners referring to capability & capacity plans 
8. Calculator Generations - Use own machining expertise & understanding of process cost drivers to develop cost calculators
9. DFx Feedback - Should be able to study the 3D Model, 2D prints to determine the manufacturability of the part & highlight key points that involve a design change recommendation
10. Automation Feedback - Provide feedback to Quoting SOftware team to improve accuracy of automated quoting of our manufacturing services
11. Packaging costs - Should be able to develop packaging concept & provide the same to Logistics team for generating Shipping costs
12. Follow up with Sales for Quoted RFQ's feedback on weekly basis & also provide feedback to Manufacturing partners about quoted RFQ's status
13. Work with CFT in evaluating value deals for project management validation, project de risking, quality documentation
14. Should be able to handle Assembly product structure
15. Help clear technical queries during MP Quoting
16. Maintaining reports  for Opportunities quoted won/lost, conversion ratio etc
17. Participate in Manufacturing Partners QBR with CFT to address cost issues, conversion ratios etc

Desired Traits

1. 6-8 years of relevant work experience
2. Meticulous, detail oriented, inclination for documentation
3. Excellent verbal and written communication skills in English required
4. Self-starter, manages time efficiently, able to complete work in a timely manner without active supervision
5. Enjoys sharing knowledge and teaching others about manufacturing processes
6. 4-year Mechanical Engineering degree 
7. 3D model & 2D print review with good proofreading capabilities
8.  5, 4, 3 Axis Milling, Turn Milling,  Grinding, Gear hobbing, Spark & wire EDM, Gun Drilling processes
9. Strong GD & T background
10. CNC machines specifications/technical data
11. CNC programming for milling & turning
12. Turning & Rotating tools selection , grades of inserts for turning & Milling, Insert specification
13. Work holding devices for CNC Turning & Milling centers
14. Recommended cutting conditions for work materials classified by ISO
15. Materials (Chemical compositions, Mechanical & Thermal properties) : Stainless steel, carbon steel, alloy steel, aluminum alloys, Tool steel Titanium plastics and their associated ASTM, ISO, IS, DIN &  MIL standards.
16. Heat treatment : Normalizing, Tempering, Annealing, Case hardening, & Quenching
17. Secondary processes : Anodising, chemical conversion coatings, Zinc plating, Nickel plating, tin plating, Bead blasting & their associated standards eg MIL , ASTM , ISO 
18. Secondary processes : Painting & Powder coating
19. Inspection instruments & methods to help improve DFM feedback
20. PPAP documentation
21. ISO 9001 : 2015 Documentation
22. AS9100D documentation
23. Proficient written & oral communication skills
24. Excel & Google sheet expertise
25. Undergone training on cutting tools through Sandvik, Kennametal etc
26. Production costing background
27. Packaging estimation : concept to development

Interested in learning more?  We look forward to hearing from you soon.

**Work Hours: 9:30 PM – 5:30 AM IST, Monday through Friday (aligned with US Pacific business hours)**

Fictiv exists
to help product innovators create

Fictiv is a global manufacturing company that simplifies sourcing for custom manufacturing, from prototype to low-volume production. Through its highly-vetted manufacturing network, AI-powered technology platform, and global operations centers across the USA, Mexico, India, and China, Fictiv delivers fast, high-quality custom manufacturing services from quote to delivery. Fictiv’s capabilities span the full mechanical bill of materials, including Injection Molding, Compression Molding, 3D Printing, CNC Machining, Die Casting, and Sheet Metal. To date, Fictiv has delivered more than 30 million commercial and prototype parts for early-stage companies and large enterprises alike, helping them innovate faster, free up precious resources, and drive profitable growth. 

Impact in this Role

Are you ready to shake up the world of customer service? Do you thrive on making connections and finding creative solutions? If you’re passionate about putting customers first in a dynamic, non-traditional environment, we want YOU on our team!

In your role as Associate Customer Program Manager, you will be working directly with our US-based customers, and you’ll be using your agility, problem-solving skills, and customer service advocacy to help our customers increase the velocity and quality of products delivered. You will collaborate with the cross-functional teams to resolve customer pain points, address customer needs, and help manage customer projects end to end. You will support multiple customers across a variety of manufacturing orders to be fulfilled in different regions around the world.

Work Hours: 9:30 PM – 5:30 AM IST, Monday through Friday (aligned with US Pacific business hours)

This role follow a hybrid work schedule - 3 nights in office, 2 nights remote

What you will be doing

• Customer Management: You will be our customers’ best ally at Fictiv. Work closely with our customers to ensure a seamless and high-quality experience. Nurture relationships and resolve issues to help drive customer loyalty.
• Case management: Concurrently manage a variety of manufacturing orders with multiple customers and the internal operations teams. Prioritize and resolve top user requests to address their product development needs and meet customer expectations for timing and quality.
• Communication: Gather, interpret, and communicate engineering, design, manufacturing, and logistics requirements to ensure the orders will be delivered on time and in full 
• Collaboration: Collaborate with sales and the manufacturing operations teams to ensure successful delivery to the customer and advocate on their behalf - through the project lifecycle, including post-delivery exceptions.
• Program Management:  Manage projects with top-down oversight throughout the entire execution to ensure success as defined by adherence to standards of scope, budget, and timeline. 
• Continuous Improvement: Identify improvement areas and collaborate with the cross-functional team to prioritize and define solutions to increase our efficiency.

Desired Traits

• Bachelor’s degree in Engineering or MBA 
• 4+ years of experience in program management, project management, supply chain or customer-facing operations roles.
• Experience supporting NPI, low-volume production, or rapid prototyping programs.
• PMP/project management certification and understanding of project management/operations knowledge preferred.
• The work is fast-paced - you will be working in an operations environment with tight deadlines and high standards. You will need to be organized with good time management, prioritization skills and great attention to detail. 
• We obsess over our customers - you will need to be personable and have outstanding communications skills (both written and verbal) and be able to adapt your communication style effectively. Must be fluent in written and spoken English. Proven experience working directly with US-based customers and/or during US business hours is preferred. 
• This role requires a self-starter mentality. We want you to be excited by a hands-on, high-performing, results-oriented role and driven to exceed expectations for our clients. Accountability is everything; you say what you do and do what you say.
• Aligned with our culture centered around continuous learning - bring passion to learn about the manufacturing ecosystem and the New Product Development process.

Interested in learning more?  We look forward to hearing from you soon.

**Work Hours: 9:30 PM – 5:30 AM IST, Monday through Friday (aligned with US Pacific business hours)**

Fictiv exists
to help product innovators create

Fictiv is a global manufacturing and supply chain company that enables organizations to scale globally across Fictiv’s four global manufacturing centers in India, Mexico, China, and the U.S. Companies use Fictiv to access high-quality production, optimize supply chain logistics, and mitigate supply chain risk, ensuring they can move from prototype to full-scale manufacturing with speed and confidence.

To date, Fictiv has delivered more than 35 million commercial and prototype parts for industries such as aerospace, robotics, automotive, climate tech, and more, helping them innovate faster, free up precious resources, and drive profitable growth.

Job Description

Are you ready to shake up the world of customer service? Do you thrive on making connections and solving complex manufacturing challenges? If you’re passionate about putting customers first in a dynamic, fast-paced manufacturing environment, we want YOU on our team.

In your role as Associate Customer Program Manager – Injection Molding (IM), you will work directly with US-based customers supporting injection molded part programs from prototype through production. You will leverage your injection molding expertise, problem-solving skills, and customer advocacy to help customers successfully launch and scale their products.

You will collaborate closely with cross-functional teams including manufacturing operations, quality, tooling engineering, supply chain, and logistics to manage injection molding programs end-to-end. Your role will focus on ensuring tooling readiness, production execution, quality expectations, and on-time delivery while proactively resolving issues that arise during program execution.

You will support multiple customers across a variety of injection molding programs executed through Fictiv’s global manufacturing network.

Work Hours: 9:30 PM – 5:30 AM IST, Monday through Friday (aligned with US Pacific business hours)

This role follows a hybrid work schedule – 3 nights in office, 2 nights remote.

What you will be doing

• Customer Management
  Act as the primary advocate for customers running injection molding programs through Fictiv. Build strong relationships with customers to ensure a seamless, high-quality experience from tooling kickoff through production.
• Injection Molding Program Execution
  Support customers with injection molding programs including tooling development, DFM alignment, first article validation, production ramp, and ongoing manufacturing support. Ensure technical and operational alignment across teams.
• Case Management
  Manage multiple injection molding orders and programs concurrently across customers and internal operations teams. Prioritize and resolve requests to meet customer expectations for timing, quality, and manufacturability.
• Technical Communication
  Gather, interpret, and communicate design intent, DFM feedback, tooling considerations, molding parameters, and quality requirements to ensure orders are executed successfully.
• Cross-Functional Collaboration
  Work closely with sales, tooling engineers, manufacturing partners, and quality teams to resolve issues, address manufacturability concerns, and drive successful program outcomes.
• Program Management
  Provide top-down oversight across the entire lifecycle of injection molding programs, ensuring delivery against scope, quality standards, and schedule commitments.
• Continuous Improvement
  Identify opportunities to improve processes related to injection molding program execution, customer communication, and operational efficiency, and partner with cross-functional teams to implement improvements.

Desired Traits

• Bachelor’s degree in Mechanical Engineering, Production Engineering, Manufacturing Engineering, Plastics Engineering, or Tool Engineering. Diploma or advanced certification in Tool & Die / Tool Engineering from recognized tool room institutes (e.g., NTTF, CITD, IGTR, CTTC) is also acceptable. MBA is a plus
• 5+ years of experience in injection molding project management, manufacturing operations, supply chain, or customer-facing manufacturing roles.
• Strong understanding of injection molding processes, including tooling development, DFM considerations, part design for manufacturability, production ramp, and quality control.
• Experience supporting NPI programs, prototype tooling, bridge tooling, and production injection molding programs.
• Experience working with global manufacturing partners or contract manufacturers is preferred.
• PMP or project management certification and familiarity with program management frameworks is a plus.
• The work is fast-paced. You will operate in an execution-driven environment with tight timelines and high quality standards. Strong organization, prioritization, and attention to detail are essential.
• Excellent communication skills (written and verbal) with the ability to translate technical manufacturing topics into clear customer-facing updates. Must be fluent in written and spoken English.
• Experience working directly with US-based customers and/or during US business hours is preferred.
• This role requires a self-starter mindset with strong ownership and accountability. You should be comfortable operating in a hands-on, high-performance environment focused on delivering measurable outcomes for customers.
• Aligned with our culture of continuous learning, you should have a strong interest in expanding knowledge across the manufacturing ecosystem and new product development processes.

Interested in learning more?  We look forward to hearing from you soon.

**Work Hours: 9:30 PM – 5:30 AM IST, Monday through Friday (aligned with US Pacific business hours)**

Fictiv exists
to help product innovators create

Fictiv is a global manufacturing company that simplifies sourcing for custom manufacturing, from prototype to low-volume production. Through its highly-vetted manufacturing network, AI-powered technology platform, and global operations centers across the USA, Mexico, India, and China, Fictiv delivers fast, high-quality custom manufacturing services from quote to delivery. Fictiv’s capabilities span the full mechanical bill of materials, including Injection Molding, Compression Molding, 3D Printing, CNC Machining, Die Casting, and Sheet Metal. To date, Fictiv has delivered more than 30 million commercial and prototype parts for early-stage companies and large enterprises alike, helping them innovate faster, free up precious resources, and drive profitable growth. 

Impact in this Role

This role focuses on building and scaling the operating system that powers Customer Program Management (CPM) across workflows, tools, and decision-making frameworks. As an Associate CPM (Process, Systems & Automation), you will identify recurring challenges across programs and translate them into scalable solutions through systems, automation, and process design. You will work across cross-functional teams to improve execution consistency, reduce operational friction, and enable teams to operate efficiently at scale.

This role may also support select customer programs when needed, ensuring alignment between system design and real-world execution.

Work Hours: 9:30 PM – 5:30 AM IST, Monday through Friday (aligned with US Pacific business hours)

This role follow a hybrid work schedule - 3 nights in office, 2 nights remote

What you will be doing

Systems and Technology

• Improve and scale workflows across CRM, ERP, quoting, and order management systems
• Translate operational challenges into clear system and product requirements
• Partner with Product and Engineering teams to drive system enhancements
• Improve data quality, visibility, and system adoption

Process and Operating Model

• Design and standardize workflows, playbooks, and decision frameworks
• Identify and eliminate bottlenecks across quoting, execution, and delivery
• Improve consistency across teams, regions, and program types
• Establish scalable ways of working across cross-functional teams

Automation and Data

• Identify opportunities to automate manual and repeatable workflows
• Build dashboards, reporting structures, and workflow triggers
• Improve data flow across systems to enable proactive decision-making
• Support adoption of automation and AI tools within operational workflows

Operational Improvement

• Analyze trends in delays, escalations, and quality issues to identify root causes
• Connect operational issues to business impact such as cycle time, quality, and efficiency
• Develop and implement structured solutions in collaboration with stakeholders

Process Documentation and Training

• Develop and maintain clear SOPs, playbooks, and process documentation
• Ensure documentation reflects current workflows and system updates
• Support rollout of new processes and tools through structured guidance and training materials

Cross-Functional Collaboration

• Work closely with CPM, Supply Chain, Quality, and Product teams
• Influence and drive adoption of new workflows and tools
• Act as a connector across teams to improve execution outcomes

Desired Traits

Educational Background

• Bachelor’s degree in Engineering, Operations, Supply Chain, Business, or a related field
• MBA or equivalent experience in operations, strategy, or program management is a plus

Experience

• 5 to 8 years experience in operations, program management, business operations, product operations, or systems-driven roles
• Experience in fast-paced environments such as startups, SaaS, supply chain, or marketplaces is preferred
• Experience in manufacturing, industrial engineering, or process engineering roles is a plus, especially for candidates who have worked on workflow design, process standardization, system improvements, or cross-functional operational initiatives

Core Skills

• Strong systems thinking and ability to design scalable workflows
• Experience building or improving tools, dashboards, automation, or structured processes
• Ability to structure ambiguous problems and translate them into actionable solutions
• Strong analytical skills with ability to connect operations to business outcomes
• Comfortable working with data, systems, and cross-functional teams
• Ability to influence stakeholders and drive change without direct authority
• Exposure to tools such as Atlassian (Jira), Slack, Lucidchart, Sigma, Figma, Salesforce, and Odoo is a plus.

Preferred Qualifications

• Experience working with CRM/ERP systems or workflow tools
• Experience collaborating with Product or Engineering teams
• Familiarity with automation tools, data platforms, or process digitization
• Exposure to AI tools or interest in applying AI in operational workflows

Interested in learning more?  We look forward to hearing from you soon.

**Work Hours: 9:30 PM – 5:30 AM IST, Monday through Friday (aligned with US Pacific business hours)**

Impact In This Role

Are you ready to shake up the world of customer service? Do you thrive on making connections and finding creative solutions? If you’re passionate about putting customers first in a dynamic, non-traditional environment, we want YOU on our team!

In your role as Associate Customer Project Manager, you will support our US-based customers across multiple industries, and work with manufacturing teams in various global regions. Your agility, service mentality, and technical and communication skills will be essential in helping our customers increase the velocity and quality of their delivered products. You will support program management teams and collaborate with cross-functional stakeholders to address customer needs, resolve issues, and facilitate solutions. This position offers a unique opportunity to learn and grow through hands-on experience and professional development.

Work Hours: 9:30 PM – 5:30 AM IST, Monday through Friday (aligned with US Pacific business hours)

This role will follow a hybrid schedule - 3 nights in office, 2 nights remote

You will report to the Lead of Program Management.

What You’ll Be Doing

• Customer Management: At Fictiv, you will be our customers’ best ally. Work closely with them to ensure a seamless and high-quality experience. 
• Project Coordination/Support: Support Customer Program Management teams in task execution, workflow management,  and system update/maintenance. 
• Case management: Concurrently manage a variety of manufacturing orders with multiple customers and the internal operations teams. 
• Communication: facilitate technical communication between the customers (mostly mechanical engineers) and internal stakeholders. 
• Collaboration: Collaborate and support various cross-functional teams to satisfy internal and external customer requirements. 
• Continuous Improvement: Identify improvement areas and collaborate with the cross-functional team to prioritize and define solutions to increase our efficiency.

Desired Traits

• Bachelor’s degree in Mechanical Engineering and one (1) - three (3) years of relevant experience preferably in the manufacturing industry.
• The work is fast-paced - you will be working in an operations environment with tight deadlines and high standards. You will need to be organized with good time management, prioritization skills and great attention to detail. 
• We obsess over our customers- you will need to be personable and have outstanding communications skills (both written and verbal) and be able to adapt your communication style effectively. Must be fluent in written and spoken English.
• This role requires a self-starter mentality. e want you to be excited by a hands-on, high-performing, results-oriented role and driven to exceed expectations for our clients. Accountability is everything; you say what you do and do what you say.
• Aligned with our culture centered around continuous learning- bring passion to learn about the manufacturing ecosystem and the New Product Development process.

The Role:

We are looking for a curious, smart and “learn it all” Architect with proven experience and a passion for designing solution architectures for our prospects and customers to support and help our growing sales team to achieve revenue goals.

You work with the technical teams at our prospects and customers to design an architecture for the integration of our products that will meet their performance, data/information security and business requirements; you will unlock technical blockers that can slow down the adoption of our products and partner closely with our Sales and Value Engineering teams as well as our Product Management, Data Ops and Information Security teams. You will be responsible for supporting engagements with new prospects as well as existing customers that look to expand their footprint. Measures of success include new customer acquisition rates, retention, up-selling and contribution to overall sales team and business success.

The work you’ll do:

• Lead and define the overall architecture, data and cloud strategy for our largest client accounts
• Engage with customers C-level their strategic objectives with the Celonis technical strategy
• Be the bridge between our product & engineering teams within Celonis with the clients teams to provide the best technical services for our clients
• Assess our customer installed base IT landscape maturity for the region
• Participate in pre-Sales and post-Sales phases, engaging with customer Architecture and security teams
• Coach and guide Celonis consulting teams and ecosystem partners on technical implementation related issues (architecture, integration, performance and scalability)
• Develop re-usable assets for the consulting teams on projects
• Develop customer facing position papers, assets and thought leadership presentations on architecture and innovation with Celonis
• Creation of technical designs and presentations for internal and client stakeholders

The qualifications you need:

• 15 to 25 years of relevant experience (Software vendor Architect, Top consulting firms CTO or Enterprise Architect at a customer)
• Strong background in Data Architecture, Integrations patterns, and Development background in data related languages (SQL, Python...)
• Excellent written and verbal communication skills
• Excellent presentation and creativity skills
• You can comfortably switch from explaining an architecture diagram to an environment where you coded/assembled a demo of the architecture
• Strong technical background with a focus on system integrations, data operations and automation capabilities
• Strong understanding of cloud native architectures, SaaS solutions (Salesforce, SAP, Dynamics CRM, ServiceNow), cybersecurity posture fundamentals, API ecosystems and legacy on-premise enterprise architectures
• Fluency in English, an additional language such as Spanish, French or Italian is a strong advantage
• MSc degree in Computer Science or equivalent in Information Technology related field

Preferred:

• Celonis Certifications and Experience with OCPM and Case Centric Data Pipelines
• AWS/Azure/GCP Certifications
• ESB / ETL Certifications (Mulesoft, Oracle, SAP, Talend, Informatica)
• TOGAF/Zachmann Certification
• Experience in at least 2 domains among: Finance, Manufacturing, Supply Chain, Customer/Consumer Management (Service, Order Management, Sales), HR, Procurement.
• Experience in at least 2 industries among: Consumer Goods, Banking, Pharma, Aerospace, Telco, Transport.