People Operations Jobs in Hyderabad.
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Senior Software Engineer I ( Billing Engineering )
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Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
About the Team
The Billing Engineering team is responsible for managing a broad and complex range of functions comprising 70 services. As DigitalOcean continues its rapid growth and moves upmarket, the demands on the billing platform have significantly increased. This team will focus on operational enablement for the business and our customers, allowing our existing billing platform engineering teams to concentrate on platform resiliency and building customer-facing features.
The Opportunity
We are seeking highly motivated and skilled engineers in Hyderabad. You will play a critical role in ensuring the smooth operation of our billing platform, providing technical support, managing billing operations, and driving efficiency through automation. This is an exciting opportunity to be a part of building a new team and making a significant impact on our company's growth.
What You’ll Do:
- Triage and resolve escalated billing support tickets, including invoicing discrepancies, collections issues (payments/dunning), and taxation inquiries. Serve as the first line of support for incoming bug reports.
- Take ownership of core billing platform operations, including facilitating credits, discounts, promotions, and commitment deals; working with the Tax team on taxation regions; managing SaaS Marketplace vendor ledgers; coordinating refunds and write-offs with the Revenue Accounting team; and supporting month-close compliance reporting.
- DevOps: Collaborate with the Billing Architect to contribute to operational excellence and the stability of the platform.
- Product Revenue Assurance: Augment revenue assurance tooling and synthetic testing to proactively identify and address potential revenue leaks.
- New Product Launches: Take ownership of the operational aspects of new product launches for existing products, working closely with product teams to ensure timely delivery.
- Develop and maintain automation tooling to improve the efficiency of billing operational tasks.
- Work closely with engineering, product, finance, sales, and support teams to ensure seamless billing processes and build roadmaps.
- Contribute to the documentation of billing processes and procedures.
What You’ll Add to DigitalOcean:
- Strong technical aptitude and problem-solving skills.
- Proficiency in Go, with additional experience in Ruby a plus.
- Experience with billing systems and processes (e.g., invoicing, payments, subscriptions, pricing).
- Hands-on knowledge of microservices and distributed systems, including technologies like Docker, Kubernetes, gRPC, Kafka, MySQL, and Redis.
- Experience with scripting and automation tools (e.g., Python, Shell scripting).
- Excellent communication and collaboration skills.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- A proactive and detail-oriented approach.
- [Optional: Include specific domain knowledge or tool experience if required, e.g., Experience with Zuora, NetSuite, or similar billing platforms.]
- [Optional: Bachelor's degree in Computer Science, Engineering, or a related field.]
This is a hybrid role based out of Hyderabad, India.
#LI-Hybrid
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
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IT Enablement Engineer
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ABOUT TIDE
At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.
Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France.
Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love.
Tide facts:
- Tide is available for UK, Indian, German and French SMEs
- Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly
- Over $300 million raised in funding
- Over 2,500 Tideans globally - we’re diversity champions!
- We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg.
ABOUT THE TEAM:
The Information Technology (IT) team is the backbone of our organisation, ensuring the seamless and secure operation of our technology. Our mission is to empower employees by providing reliable and innovative IT solutions that enable them to achieve their goals efficiently. We are dedicated to maintaining a robust and secure infrastructure, proactively addressing technical challenges, and offering exceptional support to foster a digitally driven and collaborative work environment.
The IT team plays a crucial role in managing our technology infrastructure, from resolving hardware and software issues to overseeing application updates and integrations, and monitoring SaaS applications, web traffic, and access to ensure a secure environment. We are committed to minimising disruptions and ensuring uninterrupted access to essential resources through proactive support and timely resolutions
ABOUT THE ROLE:
As IT Enablement Engineer, you will be responsible for ensuring a seamless, secure, and scalable IT Experience across our global workforce, hybrid workforce. You’ll take an active role in technical execution, working with a high performing team that supports our employees across locations.
You’ll oversee day-to-day IT Service delivery, infrastructure reliability, and user support, while also looking at automations, process improvements, and cross-functional collaboration. Working closely with Workplace, Security, People Ops and Engineering teams, you’ll ensure that technology empowers our employees to do their best work-whether they’re in office or remote.
- Support IT operations for both in-office and remote teams, ensuring a smooth, efficient , and high-quality service delivery
- Oversee IT infrastructure and endpoint management systems, including Intune, Jamf, SSO, MDM and core SaaS platforms, ensuring system availability and performance
- Manage and maintain office audiovisual (AV) equipment, ensuring high availability and a seamless user experience for conference rooms, digital signage, and internal events
- Manage IT assets, including procurement, life cycle tracking, audit support, provisioning, and secure decommissioning of devices and IT resources
- Ensure seamless employee experience by overseeing onboarding, offboarding and device management workflows, collaborating closely with People Ops and Security teams
- Collaborate with cross-functional teams, such as Engineering, Workplace and Security, to ensure alignment on technology initiatives, security policies, and operational improvements
- Support automation and process efficiency, identifying and implementing opportunities to reduce manual work and enhance support through automation tools, scripting and system integrations
- Participate in the on-call rotation to provide after-hours technical support as required
- Ensure compliance with company policies, security protocols and industry best standards, supporting audits, risk assessments and security posture improvements
WHAT WE ARE LOOKING FOR:
- Proven track record in IT support and operations across engineering, support, and site services, ensuring reliability and efficiency at scale
- Experience of ITIL-based processes to drive standardisation, reduce operational noise, and improve service delivery
- Skilled in balancing day-to-day operational demands through ITSM tools such as Jira
- Hands-on expertise with modern IT tools including Microsoft Intune, Meraki Wireless Networks, Jamf
- Experienced Windows and Mac device and application trouble shooting
- G-Suite and MS-Office support skills
- Exposure to Github and Terraform, with focus on Infrastructure as Code(IaC)
- Experiences in driving automation initiatives to eliminate respective tasks and streamline support operations
- Adept at building clear workflows and documentation
- Effective communicator with both technical teams and non-technical teams from all levels.
- Passionate about enabling productivity, scalability and a seamless end-user experience through strong IT foundations
WHAT YOU’LL GET IN RETURN:
- Competitive Compensation - competitive salary and share options
- Time Off – Generous annual leave on top of bank holidays.
- Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
- Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
- Health Insurance – Private family insurance with additional OPD coverage and top-up options.
- Life & Accident Cover – Comprehensive accidental and life insurance protection.
- Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
- Volunteering & Development Days – Paid days annually for volunteering or personal growth.
- Learning & Development – Annual budget for books, courses, coaching, and more.
- WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
- Home Office Setup – Contribution towards setting up your home office
- Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
- Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent).
TIDE IS A PLACE FOR EVERYONE
At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.
We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.
At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.
- Tide does not charge any fees at any stage of the recruitment process.
- All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.
- Communication from Tide will only come from an official @tide.co email address.
- Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.
If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co
Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.
Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy.
Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.
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We are seeking a highly skilled Full-Stack Java Developer to join our Engineering team in building a next-generation, format-agnostic transformation engine. This platform sits at the heart of the healthcare supply chain, enabling thousands of customers to seamlessly exchange critical business documents—regardless of the ERP or homegrown solution they use.
As a core member of this initiative, you will design and implement high-throughput, event-driven systems that map complex data structures in real-time, ensuring interoperability across the global healthcare ecosystem.
You will work on designing and building end-to-end web applications using frameworks like Angular on the frontend and Java-based backend services. Solutions are deployed in cloud environments, so cloud familiarity is key. You’ll collaborate closely with senior engineers, product managers, and cross-functional teams to deliver high-quality software that enhances user experience and business outcomes.
Key Responsibilities
Full Stack Development
- Engine Development: Design and develop scalable, low-latency transformation logic using Java, Spring boot to handle diverse document formats (EDI, XML, JSON, Flat Files).
- Frontend Excellence: Build intuitive, high-performance dashboards and configuration interfaces using Angular to help users manage complex mapping rules.
- Architectural Design: Implement Event-Driven Architectures to ensure asynchronous processing and system resilience under heavy document loads.
- API Management: Develop and maintain robust RESTful APIs that serve as the gateway for our transformation services.
- Data Modeling: Optimize data persistence across both RDBMS (for transactional integrity) and NoSQL (for flexible schema handling and high-scale storage).
- Modernization: Participate in the evolution of the platform, leveraging cloud-native principles and microservices to replace legacy translation bottlenecks.
- Ensure code quality through unit testing, code reviews, and adherence to coding standards.
- Optimize applications for performance, scalability, and security.
Develop backend services using Spring Boot.
Implement authentication and authorization using Spring Security (OAuth2, JWT).
Work with Spring Data JPA / Hibernate for database operations.
Implement messaging/event-driven patterns using Kafka or RabbitMQ.
Apply caching strategies using Spring Cache abstraction (Redis, Ehcache).
Develop batch processing jobs using Spring Batch.
- Write unit and integration tests using JUnit, Mockito, and Spring Test.
- Design and manage data models in PostgreSQL and MongoDB.
- Optimize database queries, indexing, and performance.
- Ensure transactional integrity and data consistency.
Deploy and maintain applications on AWS/Azure/GCP.
Use cloud services for compute, storage, and database management.
Containerize applications using Docker (Kubernetes is a plus).
- Implement and maintain CI/CD pipelines for automated deployments.
- Monitor applications and troubleshoot production issues.
- Work closely with product managers, designers, and QA teams to deliver features.
- Participate in Agile ceremonies (scrum meetings, sprint planning, retrospectives).
- Contribute to system design discussions and technical decisions.
- Identify and implement improvements for system performance and reliability.
- Contribute to reusable components and engineering best practices.
- Stay updated with modern development trends and tools.
Required Qualifications
- Bachelor’s degree in Computer Science, Engineering, or related field.
- 4–7 years of experience in full stack development.
- Strong expertise in:
- Java 8+
- Spring Boot
- Angular or React
- Hands-on experience with:
- Spring Security, Spring Data JPA, Hibernate
Experience with MongoDB and PostgreSQL.
Familiarity with cloud platforms (AWS/Azure/GCP).
- Proficiency in Git/version control systems.
Preferred Qualifications
Experience with Kafka or RabbitMQ.
Familiarity with Redis or distributed caching.
Experience with CI/CD tools (Jenkins, GitHub Actions, GitLab CI).
Knowledge of Docker and containerization.
Understanding of observability tools (Prometheus, Grafana, ELK stack).
- Exposure to Agile/Scrum environments.
- Strong problem-solving and analytical skills.
- Ownership mindset and accountability.
- Ability to work in fast-paced environments.
- Effective communication and teamwork skills.
- Attention to detail and commitment to quality.
GHX: It's the way you do business in healthcare
Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.
GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.
It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe.
Disclaimer
Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.
Read our GHX Privacy Policy
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Analytics Engineer, India
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About the Team
The Analytics Engineering team at DoorDash is embedded within the Analytics and Data Engineering Orgs, and is responsible for building internal data products that scale decision-making across business teams and drive efficiency in our operations. Data is fundamental to DoorDash’s success, and this team plays a critical role in enabling high-impact, data-driven solutions across Product, Operations, Finance, and more.
About the Role
As an Analytics Engineer, you’ll play a key role in building and scaling the data foundations that enable fast, reliable, and actionable insights. You’ll work closely with partner teams to drive end-to-end analytics initiatives; working alongside Data Engineers, Data Scientists, Software Engineers, Product Managers, and Operators.
This is a highly technical role where you'll be a driving force behind the analytics stack, delivering trusted data and metrics that support decision-making at all levels of the company. If you're energized by solving technical problems with data and comfortable being deeply embedded across several domains, this role is for you!
You’re excited about this opportunity because you will…
- Collaborate with data scientists, data engineers, and business stakeholders to understand business needs, and translate that scope into data requirements
- Identify key business questions and problems to solve for, and generate insights by developing structured solutions to resolve them
- Lead the development of data products and self-serve tools that enable analytics to scale across the company
- Build and maintain canonical datasets by developing high-volume, reliable ETL/ELT pipelines using data lake and data warehousing concepts
- Design metrics and data visualizations with dashboarding tools like Tableau, Sigma, and Mode
- Be a cross-functional champion at upholding high data integrity standards to increase reusability, readability and standardization
We’re excited about you because…
- 5+ years of experience working in business intelligence, analytics engineering, data engineering, or a similar role
- Strong proficiency in SQL for data transformation, comfort in at least one functional/OOP language such as Python or Scala
- Expertise in creating compelling reporting and data visualization solutions using dashboarding tools (e.g., Looker, Tableau, Sigma)
- Familiarity with database fundamentals (e.g., S3, Trino, Hive, Spark), and experience with SQL performance tuning
- Experience in writing data quality checks to validate data integrity (e.g., Pydeequ, Great Expectations)
- Excellent communication skills and experience working with technical and non-technical teams
- Comfortable working in fast fast-paced environment, self-starter, and self-organizer
- Ability to think strategically, analyze, and interpret market and consumer information
Nice to Have
- Experience with modern data warehousing platforms (e.g., Snowflake, Databricks, Redshift) and ability to optimize performance
- Experience building multi-step ETL jobs coupled with orchestrating workflows (e.g. Airflow, Dagster, DBT)
- Familiarity with experimentation concepts like A/B testing and their data requirements
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
We use Covey as part of our hiring and/or promotional process for jobs in certain locations.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144
To request a reasonable accommodation under applicable law or alternate selection process, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash India
QA and Triage Specialist
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About the Team
DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, we want to talk to you!
About the Role
In this role, your main focus will be to work on a variety of QA and triage tasks to assist in the development of our autonomous delivery robot. A primary focus of the role will be to triage the logs of the daily testing runs of the robots conducted in the US. This includes replaying and analyzing specific events as annotated by the testing team, categorizing such events, and working with the software team to evaluate any required improvements. The role could also involve setting up various simulation scenarios for testing within our simulation environment as well as creating maps used by the autonomy stack for navigation.
You’re excited about this opportunity because you will…
- Analyze: Utilize proprietary diagnostic tools and techniques to triage and diagnose robot autonomy issues accurately and efficiently
- Execute: Take charge of ensuring the prompt analysis of issues, generating reports and data visualizations that effectively prioritize and summarize identified issues
- Build: Develop and construct diverse scenarios within a simulation environment to test and validate new autonomy features. Additionally, create and maintain a library of scenarios to support comprehensive regression testing
- Collaborate: Work cross-functionally with Operations, Program Management, and Software Engineering teams to provide an effective feedback loop of identifying, routing, and monitoring key issues across various systems of the autonomy stack
- Optimize: Streamline and enhance QA processes and workflows
- Lead: Have opportunities to take end-to-end ownership of QA initiatives, encompassing process establishment, defining metrics, new team member training, execution, quality auditing, and reporting
We're excited about you because...
- Familiarity with autonomous vehicle systems
- A self-starter. Thrives in fast-paced, dynamic environments with a proactive, action-oriented approach
- Adaptable; you exhibit the agility to swiftly grasp new concepts, adapt to evolving project requirements, and become a proficient specialist
- An innovator, actively seeking opportunities to enhance processes and drive improvements in quality and efficiency
- Exceptional attention to detail, enabling you to discern subtle visual differences in frame-by-frame comparisons
Qualifications:
- Bachelor's degree in engineering or a related field, or equivalent work experience to 2+ Years of industry experience as a QA Engineer or equivalent
- Proficiency in using Issue Tracking Software such as Jira
- Exceptional analytical skills
- Proven ability to collaborate and communicate effectively across different functional teams
- Track record of high quality deliverables with minimal supervision
- Must be located in Hyderabad, India
Nice to have...
- Familiarity with Linux and command line interfaces
- Familiarity with version control tools such as Git and ability to run basic commands/workflows
- Experience with one or more data analytics and business intelligence tools, such as Sigma
- Experience with SQL
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
We use Covey as part of our hiring and/or promotional process for jobs in certain locations.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144
To request a reasonable accommodation under applicable law or alternate selection process, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash India
Senior Manager – European / EMEA Billing
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Senior Manager – European / EMEA Billing
Location: Hyderabad, India Department: Finance
Reports To: GVP – Accounting, Controller
Position Summary
The Senior Manager – European / EMEA Billing will lead the billing operations for the Europe and EMEA region, ensuring accurate and timely invoicing, compliance with local and international accounting standards, and adherence to contractual requirements. This role will oversee a team based in Hyderabad and act as a key liaison between regional finance, sales, legal, operations and collections teams in Europe / EMEA to support end-to-end billing processes.
Key Responsibilities
Billing Operations C Management
- Oversee end-to-end billing processes for multiple European / EMEA countries, ensuring accuracy, timeliness, and compliance with contractual terms and local tax
- Manage the monthly invoicing cycle, credit notes, adjustments, and
- Review and approve complex billing cases, pricing changes, and non-standard
- Partner with FPCA and accounting teams for month-end close, accruals, and
Leadership C Team Management
- Lead, mentor, and develop a team of billing analysts and specialists in
- Set performance goals, monitor productivity, and implement process improvement
- Foster a culture of accountability, collaboration, and customer
Process Improvement C Automation
- Drive continuous improvement initiatives to enhance billing accuracy, efficiency, and system
- Collaborate with IT and system administrators to maintain and improve billing systems (e.g. SuiteBilling, ZoneBilling etc).
- Implement controls and audits to minimize billing
Stakeholder C Regional Coordination
- Work closely with European / EMEA regional finance leads, sales operations, and legal teams to ensure contract compliance and customer
- Support customer queries, audits, and escalations related to billing and
- Provide management reports and insights into billing performance and KPIs
Compliance C Governance
- Ensure compliance with local tax laws, SOX controls, and internal audit
- Liaise with internal and external auditors during audit
- Maintain documentation and standard operating procedures (SOPs).
Qualifications s Experience Education:
- Bachelor’s degree in Accounting, Finance, or Commerce
- MBA, CA (Inter/Final), or CPA qualification Experience:
- 5+ years of progressive experience in billing, with at least 2+ years in a managerial
- Experience of managing European / EMEA billing operations and familiarity with regional tax/VAT
- Hands-on experience with enterprise billing/ERP systems (e.g. SuiteBilling, ZoneBilling )
Skills s Competencies:
- Some level of proficiency in the European and EMEA languages – German, French, Dutch, Spanish etc
- Excellent analytical, problem-solving, and process improvement
- Strong leadership and people management
- Excellent communication and stakeholder management skills, especially across global
- Attention to detail and high standards of
- Proficiency in Excel and familiarity with reporting/BI
Company Summary:
Zeta Globalisa NYSElisted data-poweredmarketing technologycompany with aheritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.
Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.
Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans’ status, or any other basis protected by law.
Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm
https://www.forbes.com/sites/shelleykohan/2024/0c/1S/amazon-partners-with-zeta-global-to-deliver-gen- ai-marketing-automation/
https://www.cnbc.com/video/2024/05/0c/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken- conference.html
https://www.businesswire.com/news/home/20240S04c22808/en/Zeta-Increases-3Ǫ24-Guidance
https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc-
https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and- cross-channel-campaign-management-reports-by-independent-research-firm-300S38241.html
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Apply to Zeta GlobalSr. Graphic Designer
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Digital Graphic Designer
Summary:
Zeta’s Marketing Operations is comprised of over 50 individuals who provide world class operational support to the stakeholders and clients of Zeta using multiple in-house and commercial performance marketing tools. Our Campaign Operations team is looking for a Digital Graphic Designer in our Hyderabad office to support our in-house Creative Team who loves to create visual stories that help people engage with brands in the digital marketing space. The ideal candidate is eager to learn, open-minded, and interested in being part of a team that creates stunning visual support for our client’s and their respective campaigns. Attention to detail, combined with a strong working knowledge of design-related applications, is essential.
Essential Responsibilities:
- Contribute to the development of creative concepts, translating them into visual and interactive form
- Match strategic direction with appropriate design results for the digital and web-based marketing initiatives while providing quality assurance on creative deliverables
- Familiarity with designing for multiple formats such as email, display, social, web and mobile responsive/cross-platform
- Exhibit an awareness of current web design practices and issues of cross-browser compatibility
- Build and maintain a team rapport with production managers, content developers and all other Creative and Campaign Operations team personnel
Essential Competencies:
- Excellent communication skills and fluent in English (both written and verbal)
- Ability to take creative direction and produce highly engaging designs that show a strong attention to detail in a fast-paced team environment
- Excellent graphic design, layout and typography skills with strong, clean visuals
- Proficiency in Adobe Creative Suite programs (specifically Photoshop, Illustrator, XD)
- Familiarity and prior experience working with Figma and Sketch
- Knowledge of front-end development experience such as HTML/CSS is a plus
- Grasp of AI applications and UI/UX design processes or methodology, preferred
- Experience with photo-retouching and logo design and illustration
- Strong design portfolio (please provide link with resume)
Desired Characteristics:
- Bachelor’s degree in design or a related field
- 5+ years of relevant design experience in a digital agency, media company, advertising agency, production studio, creative services environment, etc.
- Strong collaboration, time management and multi-tasking skills
- Experience in a fast-paced service environment
- Comfortable with abbreviated development cycles and flexible with shifting priorities
Company Summary:
Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.
Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.
Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.
Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm
https://www.businesswire.com/news/home/20240904622808/en/Zeta-Increases-3Q%E2%80%9924-Guidance
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Apply to Zeta GlobalSr. Systems Engineer
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Senior Systems Engineer
Overview
We are seeking a Senior Systems Engineer to support and enhance the infrastructure that underpins our global business operations. This role involves maintaining and improving enterprise-level systems, including data center operations, hardware platforms, virtualization, backups and recovery, operating systems, networking, and security.
The ideal candidate will have deep experience in enterprise infrastructure, be self-driven, and capable of independently leading projects from concept to completion. In addition to maintaining existing systems, this role will focus on modernizing and automating infrastructure to improve scalability and performance.
This is a global role that requires collaboration across time zones and includes participation in a 24x7 support rotation with occasional on-call responsibilities.
Key Responsibilities
- Deploy and manage hardware (including gray market systems) in enterprise data centers with assistance from on-site personnel.
- Design, implement, and migrate to modern private cloud infrastructure.
- Establish and maintain configuration management using Foreman, Puppet Enterprise, and Ansible for Linux environments.
- Enhance automated build and deployment pipelines for physical and virtual machines.
- Create configuration roles and automation code using tools like Ansible and Puppet.
- Develop scripts to automate daily tasks for the Systems Engineering team.
- Perform advanced troubleshooting for hardware, Linux, and Windows systems in large-scale environments.
- Lead and plan infrastructure projects independently.
- Provide subject matter expertise in designated technical areas; contribute to technical discussions and architecture decisions.
- Advise on data center best practices, including power configuration, HVAC, and rack design.
Required Qualifications
- 10+ years of Linux/Unix administration (Solaris, AIX, or other flavors)
- 3+ years of OpenStack engineering and administration
- 5+ years of VMWare or equivalent Engineering and Administration
- 5+ years of scripting experience with Bash, Perl, Ruby, Python, etc.
- 3–5 years of experience with system monitoring tools (Check_MK, Nagios, SolarWinds)
- 3–5 years of hands-on hardware management (Dell, SuperMicro, HP)
- 2–3 years of experience with Puppet for configuration management
- 5+ years of experience using Microsoft Office (Word, Excel, Outlook, Teams)
Preferred Qualifications
- 1–2 years of storage administration (EMC, NetApp, 3PAR, Hitachi)
- 1–2 years of experience with F5 load balancers
- 2–4 years of public or hybrid cloud experience (AWS, Azure, Rackspace)
- 2–3 years of application development experience (Java, C++, C#/VB.NET, PHP, HTML, JavaScript)
- 1–2 years of CI/CD experience (Jenkins, TeamCity, etc.)
- 2+ years with Ansible AWX or Tower
Candidate Profile
- Strong communication and interpersonal skills
- Skilled at mentoring and leading technical discussions (including whiteboarding sessions)
- Excellent documentation skills, particularly using wikis and diagramming tools like Visio or Lucidchart
- Ability to take direction while also contributing ideas for environment improvements
- Bachelor’s degree in computer science or a related field (or equivalent experience)
Digital Graphic Designer
Summary:
Zeta’s Marketing Operations is comprised of over 50 individuals who provide world class operational support to the stakeholders and clients of Zeta using multiple in-house and commercial performance marketing tools. Our Campaign Operations team is looking for a Digital Graphic Designer in our Hyderabad office to support our in-house Creative Team who loves to create visual stories that help people engage with brands in the digital marketing space. The ideal candidate is eager to learn, open-minded, and interested in being part of a team that creates stunning visual support for our client’s and their respective campaigns. Attention to detail, combined with a strong working knowledge of design-related applications, is essential.
Essential Responsibilities:
- Contribute to the development of creative concepts, translating them into visual and interactive form
- Match strategic direction with appropriate design results for the digital and web-based marketing initiatives while providing quality assurance on creative deliverables
- Familiarity with designing for multiple formats such as email, display, social, web and mobile responsive/cross-platform
- Exhibit an awareness of current web design practices and issues of cross-browser compatibility
- Build and maintain a team rapport with production managers, content developers and all other Creative and Campaign Operations team personnel
Essential Competencies:
- Excellent communication skills and fluent in English (both written and verbal)
- Ability to take creative direction and produce highly engaging designs that show a strong attention to detail in a fast-paced team environment
- Excellent graphic design, layout and typography skills with strong, clean visuals
- Proficiency in Adobe Creative Suite programs (specifically Photoshop, Illustrator, XD)
- Familiarity and prior experience working with Figma and Sketch
- Knowledge of front-end development experience such as HTML/CSS is a plus
- Grasp of AI applications and UI/UX design processes or methodology, preferred
- Experience with photo-retouching and logo design and illustration
- Strong design portfolio (please provide link with resume)
Desired Characteristics:
- Bachelor’s degree in design or a related field
- 5+ years of relevant design experience in a digital agency, media company, advertising agency, production studio, creative services environment, etc.
- Strong collaboration, time management and multi-tasking skills
- Experience in a fast-paced service environment
- Comfortable with abbreviated development cycles and flexible with shifting priorities
Company Summary:
Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.
Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.
Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.
Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm
https://www.businesswire.com/news/home/20240904622808/en/Zeta-Increases-3Q%E2%80%9924-Guidance
Ready to apply?
Apply to Zeta GlobalCompany Introduction
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Job Overview:
As a Senior Staff Software Engineer, Backend, you will work on distributed systems, and building next generation products. You will help the team to bring industry best practices in software development and operations while improving their engineering skills to build pioneering e-commerce experience in new global markets. Working closely with a group of engineers in multiple geographic locations, you’ll solve challenge problems at scale with high reliability. Your efforts will directly have an impact on tens of millions of users every single day!
Key Responsibilities:
- Drive the highest quality of architecture and design of the system.
- Draw a roadmaps and vision for the scalable and robust growth of the prodcut
- Collaborate with other engineering teams to make the platform open and extensible to unlock innumerable opportunities for innovations.
- Align with stakeholders and lead engineers on mission critical projects.
- Decompose complex problems into simple, straightforward solutions.
- Leverage knowledge of internal and industry best practices in design.
- Deep-dive and handle critical system issues.
- Collaborate with other teams to make the platform open and extensible to unlock
- innumerable opportunities for innovations.
Qualifications:
- Bachelor's degree and/or master’s degree in computer science or equivalent.
- Minimum 12 years of experience working on software design and development in Java,Python.
- Hands-on experience with designing, building, and deploying scalable, high available systems.
- Large system architecture design and development experience.
- Experience with cloud computing with AWS.
- Experience of developing container-based testing environment.
- Experience with Java / IntelliJ / Spring environment.
Type of work model:
· Hybrid - Our Hybrid work model: Coupang hybrid work model is designed to enable a culture of collaboration that acts a catalyst to enrich the experience of employees. Employees are required to work at least 2 days in the office per week, with the flexibility to work from home 3 days a week, depending on the role requirement. Some businesses may require more time in office due to nature of work.
Details to consider
· Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
Privacy Notice
· Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/
Ready to apply?
Apply to Coupang
Senior Solutions Manager
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WHO WE ARE:
Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders.
WHO YOU ARE
As a Sr. Solutions Manager, you are an experienced people manager and senior-level solution strategist with a strong background in life and annuity operations, implementation, and enterprise technology ecosystems. You bring depth in solution definition, cross-functional collaboration, and client engagement, and you serve as a critical bridge between business needs and technical execution.
You lead a small team of Solutions Consultants/Managers, provide elevated guidance on complex solution efforts, and ensure the delivery of consistent, scalable, and client-aligned outcomes.
WHAT YOU’LL DO:
Team Leadership
- Manage and mentor a small team of Solutions Consultants or Solutions Managers, guiding their professional development, solutioning skills, and delivery quality.
- Provide coaching on requirements discovery, facilitation, documentation, and client engagement best practices.
- Support hiring, onboarding, and capability-building activities for the team.
Solution Definition & Oversight
- Lead and oversee solution scoping and requirements activities for complex clients or multi-track initiatives.
- Ensure solution approaches are aligned to Zinnia’s architecture, product capabilities, and strategic direction.
- Review and approve team-produced documentation for accuracy, clarity, and consistency.
Client Engagement
- Serve as a senior-level resource for client discussions, escalations, and alignment needs.
- Translate client business objectives into structured, feasible solution recommendations.
- Act as the voice of the customer during internal planning sessions to ensure end-to-end alignment.
Cross-Functional Collaboration
- Partner closely with Product, Technology, Operations, Finance, Compliance, and other capability areas to ensure solutions are feasible and well-integrated across functions.
- Collaborate with Sales or Pre-Sales when solutioning support is needed for strategic pursuits.
- Facilitate cross-functional planning sessions to drive alignment, manage risks, and ensure holistic outcomes.
Process & Delivery Excellence
- Ensure solutioning best practices, templates, and methodologies are followed across the team.
- Identify process gaps and workflow improvements to increase efficiency and solution quality.
- Promote consistency in requirements management, solution documentation, and internal knowledge sharing.
WHAT YOU’LL NEED
- Bachelor’s degree in Business, Information Systems, or related field; or equivalent experience.
- 10+ years of experience in business analysis, solutions consulting, implementations, or related roles within life insurance, annuities, financial services, or similar industries.
- 3+ years leading teams of consultants and managers, providing strategic guidance, performance coaching and development.
- Strong understanding of operational processes, enterprise systems, and cross-functional interdependencies.
- Demonstrated expertise in requirements gathering, solution definition, and facilitation.
- Excellent communication and presentation skills with demonstrated ability to engage with senior stakeholders.
- Strong problem-solving, analytical thinking, and decision-making skills.
- Proficiency with standard productivity and requirements tools.
BONUS POINTS
- Experience with Zinnia’s platforms, ecosystem, or implementation framework.
- Demonstrated process improvement, change management, or workflow optimization experience.
- Ability to lead teams through ambiguity and evolving client needs.
WHAT’S IN IT FOR YOU?
We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.
#LI-SC1
Ready to apply?
Apply to Zinnia
Company Introduction
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Job Overview:
As a Staff Software Engineer, Backend, you will work on distributed systems, data processing pipelines and building next generation platform and products. You will help the team to bring industry best practices in software development and operations while improving their engineering skills to build pioneering e-commerce experience in new global markets. Working closely with a group of engineers in multiple geographic locations, you’ll solve challenge problems at scale with high reliability. Your efforts will directly have an impact on tens of millions of users every single day!
Key Responsibilities:
- Drive the highest quality of architecture and design of system.
- Draw a roadmaps and vision for the scalable and robust growth of the product.
- Collaborate with other engineering teams to make the platform open and extensible to unlock innumerable opportunities for innovations.
- Align with stakeholders and lead engineers on mission critical projects.
- Decompose complex problems into simple, straightforward solutions.
- Leverage knowledge of internal and industry best practices in design.
- Deep-dive and handle critical system issues.
- Collaborate with other teams to make the platform open and extensible to unlock
- innumerable opportunities for innovations.
Qualifications:
- Bachelor's degree and/or master’s degree in computer science or equivalent.
- Minimum 10 years of experience working on software design and development in Java,Python.
- Hands-on experience with designing, building, and deploying scalable, high available systems.
- Large system architecture design and development experience.
- Experience with cloud computing with AWS.
- Experience of developing container-based testing environment.
- Experience with Java / IntelliJ / Spring environment.
Type of work model:
· Hybrid - Our Hybrid work model: Coupang hybrid work model is designed to enable a culture of collaboration that acts a catalyst to enrich the experience of employees. Employees are required to work at least 3 days in the office per week, with the flexibility to work from home 2 days a week, depending on the role requirement. Some businesses may require more time in office due to nature of work.
Details to consider
· Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
Privacy Notice
· Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/
Ready to apply?
Apply to Coupang
Company Introduction
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Job Overview:
As a Staff Software Engineer, Backend, you will work on distributed systems, data processing pipelines and building next generation platform and products. You will help the team to bring industry best practices in software development and operations while improving their engineering skills to build pioneering e-commerce experience in new global markets. Working closely with a group of engineers in multiple geographic locations, you’ll solve challenge problems at scale with high reliability. Your efforts will directly have an impact on tens of millions of users every single day!
Key Responsibilities:
- Drive the highest quality of architecture and design of system.
- Draw a roadmaps and vision for the scalable and robust growth of the product.
- Collaborate with other engineering teams to make the platform open and extensible to unlock innumerable opportunities for innovations.
- Align with stakeholders and lead engineers on mission critical projects.
- Decompose complex problems into simple, straightforward solutions.
- Leverage knowledge of internal and industry best practices in design.
- Deep-dive and handle critical system issues.
- Collaborate with other teams to make the platform open and extensible to unlock
- innumerable opportunities for innovations.
Qualifications:
- Bachelor's degree and/or master’s degree in computer science or equivalent.
- Minimum 8 years of experience working on software design and development in Java,Python.
- Hands-on experience with designing, building, and deploying scalable, high available systems.
- Large system architecture design and development experience.
- Experience with cloud computing with AWS.
- Experience of developing container-based testing environment.
- Experience with Java / IntelliJ / Spring environment.
Type of work model:
· Hybrid - Our Hybrid work model: Coupang hybrid work model is designed to enable a culture of collaboration that acts a catalyst to enrich the experience of employees. Employees are required to work at least 3 days in the office per week, with the flexibility to work from home 2 days a week, depending on the role requirement. Some businesses may require more time in office due to nature of work.
Details to consider
· Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
Privacy Notice
· Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/
Ready to apply?
Apply to Coupang
Company Introduction
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Job Overview:
As a Staff Software Engineer, Backend, you will work on distributed systems, data processing pipelines and building next generation platform and products. You will help the team to bring industry best practices in software development and operations while improving their engineering skills to build pioneering e-commerce experience in new global markets. Working closely with a group of engineers in multiple geographic locations, you’ll solve challenge problems at scale with high reliability. Your efforts will directly have an impact on tens of millions of users every single day!
Key Responsibilities:
- Drive the highest quality of architecture and design of system.
- Draw a roadmaps and vision for the scalable and robust growth of the product.
- Collaborate with other engineering teams to make the platform open and extensible to unlock innumerable opportunities for innovations.
- Align with stakeholders and lead engineers on mission critical projects.
- Decompose complex problems into simple, straightforward solutions.
- Leverage knowledge of internal and industry best practices in design.
- Deep-dive and handle critical system issues.
- Collaborate with other teams to make the platform open and extensible to unlock
- innumerable opportunities for innovations.
Qualifications:
- Bachelor's degree and/or master’s degree in computer science or equivalent.
- Minimum 10 years of experience working on software design and development in Java,Python.
- Hands-on experience with designing, building, and deploying scalable, high available systems.
- Large system architecture design and development experience.
- Experience with cloud computing with AWS.
- Experience of developing container-based testing environment.
- Experience with Java / IntelliJ / Spring environment.
Type of work model:
· Hybrid - Our Hybrid work model: Coupang hybrid work model is designed to enable a culture of collaboration that acts a catalyst to enrich the experience of employees. Employees are required to work at least 3 days in the office per week, with the flexibility to work from home 2 days a week, depending on the role requirement. Some businesses may require more time in office due to nature of work.
Details to consider
· Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
Privacy Notice
· Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/
Ready to apply?
Apply to Coupang
Job Summary
We are seeking an Application Support Engineer II to join our 24x7 Follow the Sun support team. You will be the front line for alert response and resolution, collaborating with cross-functional teams to identify and resolve technical issues, alerts, and cases. Effective communication with customers and stakeholders is essential, as you will need to relay status updates and escalate issues as necessary. The role demands excellent troubleshooting and problem-solving skills. Hybrid work options may be available, offering flexibility while maintaining round-the-clock support.
Essential Duties and Responsibilities
- Work Customer issues in assigned SalesForce queue by troubleshooting application issues, and closing the loop with all parties involved.
- Contribute to the definition and management of application layer technology standards and processes including but not limited to: software version, configuration management, load balancing, database connectivity, and release/maintenance management.
- Monitoring tool administration (ProActiveNet, AlertSite, datadog, cloudwatch, PRTG, PagerDuty, graylog, Kibana, custom scripts).
- Support new customer implementations and the transitions from lower environments to production support.
- Respond to technical application questions and issues raised by customers in support of our Operating Level agreements. Handle escalations using a swarming methodology. Available in Hip Chat and Skype rooms during business hours.
- Respond to off hour’s pages and escalations.
- Participates in maintenance, performance testing, operations acceptance testing (OAT) and / or release activities as required.
- Administer assigned JIRA ticket queues and follow up with appropriate parties. Regularly, clearly and effectively communicate pertinent information to team members, management and customers according to Support service level standards.
- Provide feedback to product and development teams to improve usability and functionality of GHX applications.
- Adopt and participate in Knowledge Centered Support (KCS) by creating and modifying articles in SalesForce. Articles should be sufficient to resolve cases and major service disruptions.
- Other duties as assigned
Qualifications
- 2+ years of Application Support or related experience.
- Must be able to work from own initiative, learn quickly, and function effectively with team members in a high pressure and dynamic environment.
- Must demonstrate effective listening, verbal and written communication skills.
- Unix or Windows application production/customer support experience.
- Customer-focused attitude.
- Experience with task automation.
- Experience with environment monitoring tools (Cloudwatch/Datadog/PagerDuty/etc...).
- Amazon Web Services (AWS) or cloud based architecture support experience.
- Ability to understand and work with complex enterprise application environments.
- Strong attention to detail and ability to follow established procedures.
- Familiarity with ITIL or MOF Change Management concepts (desired)
- Familiarity with Oracle/SQL Server and RDBMS concepts (desired)
Technical Skills (must have experience with a subset of the following):
- Windows and/or Unix OS proficiency
- AWS – Amazon Web Services
- Python, Perl, Unix and/or Windows scripting experience
- JBoss Application Server
- JSON and restful API experience
- Apache Tomcat
- IIS Application Server
- Understanding of OSI Model
- JVM monitoring tools (jvmstat, etc.)
- Network monitoring (snoop, NetMon)
- EDI (ANSI/X12), and XML knowledge
- HTTPS, AS2, SFTP protocols
- MySQL, MongoDB, DynamoDB, MSSQL, Oracle
Education / Certification(s)
- 4-year degree in computer science or related field or equivalent experience (required)
GHX: It's the way you do business in healthcare
Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.
GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.
It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe.
Disclaimer
Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.
Read our GHX Privacy Policy
Ready to apply?
Apply to GHX
Role Summary-
The CX Business Analyst is a member of the Customer Care and Managed Services team and supports reporting and analytics requirements across the business, in addition to process analysis and improvement initiatives. This position works closely with team leadership to review reporting requirements, develop associated deliverables and provide high level analysis of results. This position requires strong analytical and communication skills, attention to detail, positive professional attitude, and the ability to work in a team.
Required Skills-
- Excellent communication skills: verbal, written
- Ability to identify learning opportunities and self-educate where resources and opportunities are present
- Attention to detail
- Customer service/interpersonal skills
- Knowledge of Salesforce is a benefit
- Efficient in Excel or other similar reporting tools
Roles & Responsibilities-
- Salesforce dashboard and report development and
- Collect and groom internal customer reporting requirements and develop processes and solutions that meet the needs of the operational team
- Provide analysis of reporting deliverables
- Support Customer Care and Managed Services Operations by translating business reporting requirements into technical specifications and lead implementation
- Maintain Salesforce Support taxonomy by meeting with internal customers and review of taxonomy usage to identify valuable adds or deletes to best represent support work.
- Conduct technology evaluation and generate proposals quantifying benefits of technology offerings in accordance with solution needs.
- Interprets internal or external business requirements/issues and recommends innovative
- Analyze operational processes gaps, interpret, and point out trends or deviations from standards and develop action plans for improvement.
- Contributes to solutions that results in changes and/or enhancements to improve internal efficiencies or the customer experience.
- Produce and maintain process documentation which can include process maps, SOPs, training materials, or reports, for example.
- Utilize appropriate Lean/Six Sigma and other management tools and practices.
Education and Experience-
- 2+ years of related experience as a Technology/Process Analyst, Consultant or Developer focused on reporting
- Bachelor’s degree, or a combination of education and related experience. Qualification
GHX: It's the way you do business in healthcare
Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.
GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.
It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe.
Disclaimer
Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.
Read our GHX Privacy Policy
Ready to apply?
Apply to GHX
Job Summary
We are seeking a Business Insights Analyst based in India (aligned to US Eastern hours) to join the Strategic Growth team. This individual will play a critical role in delivering data-driven insights, executive-ready reporting, and performance analytics that help Product Operations and cross-functional teams optimize operations, elevate the customer experience, and drive measurable value.
This position will focus on reporting and analytics (especially Sigma), KPI development, and operational performance tracking. This role partners closely with the Sr. Manager of Strategic Growth to enable data-backed decision-making, highlight risks and opportunities, and translate analytics into actionable strategies.
Key Responsibilities
Reporting & Analytics
- Data Management: Gather, cleanse, and validate data from ERP, CRM, and operational systems to ensure data accuracy and reliability.
- Executive Reporting: Build and maintain dashboards and reports in Sigma, SalesForce, Kibana, and Excel to track business performance, highlight risks, and enable decision-making.
- Insights & Trends: Apply descriptive and inferential statistical analysis to identify performance drivers, customer trends, and improvement opportunities.
- KPI Development: Define and monitor key operational and customer value metrics to track progress against strategic objectives.
Customer Value Enablement Support
- Voice of the Customer: Translate operational data into insights that reflect customer impact and support strategic prioritization.
- Cross-Functional Alignment: Provide analytics and reporting that help drive accountability and alignment across Customer Care, and Managed Services.
Qualifications
- Education: Bachelor’s degree in business, Data Science, Engineering, or a related field (MBA preferred but not required).
Experience:
- 5+ years of experience as a Business Analyst / Data Analyst in supply chain, healthcare, or a related industry.
- Proven track record in reporting, dashboard development (preferably in Sigma), and KPI design.
- Experience supporting executive-level reporting and operational performance reviews.
- Prior exposure to automation analytics is a plus.
- Technical Skills:
- BI & Data Visualization: Strong skills in Sigma (preferred), Power BI, or Tableau.
- SQL & Data Querying: Ability to extract, manipulate, and analyze large datasets.
- Excel Expertise: Advanced formulas, pivoting, and reporting.
Soft Skills:
- Strong communication and storytelling skills to translate data into executive-ready insights.
- Analytical problem-solver with a continuous improvement mindset.
- Ability to operate effectively in a global, matrixed organization with minimal supervision.
Knowledge, Skills, and Abilities
- Customer-Centric Mindset: Always connecting analytics to customer value and business outcomes.
- Innovative Thinking: Ability to simplify complex data into clear recommendations.
- Continuous Learning: Commitment to staying current on emerging technologies and best practices.
- Leadership & Independence: Operates autonomously with minimal supervision while keeping stakeholders well-informed.
- Certifications: CBIP, Lean Six Sigma, or other analytics/process certifications are a plus.
GHX: It's the way you do business in healthcare
Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.
GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.
It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe.
Disclaimer
Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.
Read our GHX Privacy Policy
Ready to apply?
Apply to GHX
Role - Database Operations Engineer III
Job Summary Reporting to the Manager, Database Administration, the Database Operations Engineer will provide timely and quality database design, development, maintenance, and problem resolution services for internal and external customers. They will manage highly resilient corporate and cloud database infrastructure utilized by GHX DaaS/SaaS solutions. The Database Ops Engineer will work with various operational and development teams to plan, design and implement and support core database functionality that meets company initiatives with respect to performance, scalability, reliability, and adherence to operational policies and principles.
Roles and Responsibilities:
•Administration and management of GHX databases, including Backup and recovery Monitoring of data database capacity and performance Security and data access management
Installations, upgrades, and patching fail over server management
•Safeguard the company's data, tools and information systems by adhering to Operational and Security policies and procedures throughout the lifecycle of service delivery.
•24/7 monitoring, on-call support and troubleshooting database issues, provide operational feedback to development and release teams.
• Provide guidance and assistance to junior database engineers
• Collaborate with DB platform engineers on DB version and upgrades as well as best practices
Required Qualifications
•Bachelor’s degree from an accredited college in CS or related discipline or equivalent experience
•2-5 years’ experience in Database Administration
•In depth knowledge of at least one RDBMS platform or No-SQL platform DBs (ie MongoDB, MySQL, PostgreSQL, ElasticSearch, Redis, Oracle or SQL server) with familiarity and the ability to support additional platforms at a basic level
•Experience with hybrid and public cloud concepts
•Part of a support organization involved in implementation projects
•Proven ability to manage databases in a high transaction/high availability environment
•Experience with horizontal scaling and high availability technologies/concepts (ie Oracle RAC & Dataguard, SQL Server ‘Always On’)
•Hands-on experience with Solaris, UNIX, Linux, or Windows operating systems in a physical and/or virtual environment
•Experience with cloud hosted databases AWS preferred
Preferred Skills
•Strong critical thinking, analytical and problem-solving skills
•Interpersonal skills with a strong orientation towards customer service
•Excellent written and oral communications skills with demonstrated commitment to production of high-quality documentation
•Excellent team player with good experience working with departmental and cross functional teams
GHX: It's the way you do business in healthcare
Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.
GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.
It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe.
Disclaimer
Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.
Read our GHX Privacy Policy
Ready to apply?
Apply to GHX
Role - Facilities and Operations Manager
We are seeking a highly skilled and proactive Facilities Lead to oversee and manage all aspects of facilities operations for our offices in India, primarily based out of Hyderabad. This role will be responsible for ensuring the smooth functioning, safety, efficiency, and compliance of all physical office infrastructure, supporting a workforce of approximately 600 employees.
The ideal candidate must have experience working in a multinational corporate environment, with proven leadership in facility management, vendor coordination, space planning, and workplace services.
Key Responsibilities:
Space Optimization and Infrastructure Planning:
- Lead the strategic planning and execution of workspace layouts, ensuring optimal space utilization across offices or campuses in line with evolving business needs, growth plans, and local compliance requirements.
Team Leadership and Operational Oversight:
- Manage and mentor a multidisciplinary facilities team (maintenance, housekeeping, security, and support services), driving performance, service excellence, and adherence to SLAs across locations.
C-Suite Engagement and Strategic Alignment:
- Act as a key liaison with senior leadership, understanding and translating C-suite priorities into actionable facility strategies that support organizational goals and executive-level expectations.
Facilities Operations Management
- Oversee day-to-day operations of India office (primarily Hyderabad).
- Ensure proper functioning of all facilities-related services including HVAC, electrical, plumbing, cleaning, security, and maintenance.
- Maintain a safe, clean, and efficient working environment.
Vendor & Contract Management
- Manage third-party vendors and service providers including housekeeping, security, catering, maintenance, and AMC partners.
- Ensure service-level agreements (SLAs) are met and conduct regular performance reviews.
Health, Safety & Compliance
- Ensure all facilities operate in compliance with Indian statutory regulations (e.g., fire safety, labor laws, building codes), while incorporating sustainable practices and business continuity measures.
Budget & Cost Management
- Prepare and manage the annual facilities budget.
- Identify cost-saving opportunities and implement energy-efficient practices.
Employee Experience
- Act as a key point of contact for facilities-related queries and complaints.
- Foster a positive employee workplace experience through responsive service and well-maintained infrastructure.
Sustainability & ESG Initiatives
- Implement sustainability initiatives across facilities (waste management, energy efficiency, etc.).
- Support corporate social responsibility (CSR) and environmental, social, and governance (ESG) goals.
Qualifications & Skills:
- Bachelor’s degree in Facilities Management, Engineering, Business Administration, or a related field.
- 7+ years of relevant experience in facilities or workplace management, preferably in an MNC environment.
- Experience managing mid-size office operations (300–600 headcount).
- Strong knowledge of local regulatory and statutory compliance (Hyderabad/Telangana, India).
- Excellent communication, negotiation, and people management skills.
- Proficiency in MS Office, facilities management software/tools, and basic budgeting.
- Ability to work independently, multitask, and manage multiple stakeholders.
GHX: It's the way you do business in healthcare
Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.
GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.
It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe.
Disclaimer
Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.
Read our GHX Privacy Policy
Ready to apply?
Apply to GHX
Implementation Operations Business Analyst
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Job Summary:
The Operations Analyst II is responsible for the implementation project delivery that encompasses project delivery, integration, utilization, and product education. Implementation Operations is a technical team responsible for product configuration (mainly for Vendormate Credentialing), email campaigns, and reporting that support implementation and increase product utilization. The team seeks a motivated, dependable, and detail-oriented professional who thrives in a fast-paced and evolving work environment. The Operations Analyst II executes various work requests for implementation and customer maintenance, recurring responsibilities, and special projects.
Duties and Responsibilities
- Lead and coordinate data collection, analyze, and assimilate data into a format easily understood by end users. You will apply proven communication, analytical, and problem-solving skills to help maximize the company’s revenue
- Gather, analyze, and assimilate data into a format for internal users. This will encompass conducting QA efforts to ensure work is being completed accurately and in a timely manner for utmost customer satisfaction.
- Complete work requests and, from time to time, review the work of other Analysts for product configuration, email campaigns, and reporting
- Demonstrate initiative by taking a proactive approach to seek and provide feedback on people, process improvement, and product.
- Maintain internal customer satisfaction scores of 95% or greater across all teams supported
- Solid technical skills with developing knowledge of GHX’s suite of products, beginning with Vendormate Credentialing, which is a provider product line that enables hospitals to manage their vendors’ regulatory compliance and onsite access
- Behaviour that exhibits the GHX core values of Collaborate, Innovate, Inspire, and Grow
- Other recurring responsibilities and special projects, as assigned
Required Qualifications:
- Bachelor’s degree in technical, business, or management discipline + 3 years relevant experience
- Expert in Microsoft Office, particularly Excel
- 1+ years of data analysis experience
- Team-oriented person with intense focus on problem-solving, attention to detail, quality, and customer service
- Embrace change with positive intent and work collaboratively to improve processes
- Ability to multitask while completing work requests, projects, and recurring responsibilities
- Aptitude for manipulating, analyzing, and displaying data
- Capability to follow established processes and contribute to process improvement
- Proficiency in planning, prioritizing, and executing tasks
- Effective written and verbal communication with customers, peers, and management
Preferred Qualifications:
- 1+ years of relevant business experience
- Database experience (MS Access, MS Excel, SQL or related)
- Basic understanding of computer programming
- Experience with Salesforce.com, MailChimp, Jasper, and Tableau
GHX: It's the way you do business in healthcare
Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.
GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.
It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe.
Disclaimer
Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.
Read our GHX Privacy Policy
Ready to apply?
Apply to GHX
Primary Purpose and Function:
GHX is seeking a Logistics Coordinator role to coordinate all travel for Inventory Field Operations staff including but not limited to: Reservations for air travel, rental cars and hotel rooms. Must notify all affected staff of documented travel arrangements in a timely manner. Compares travel costs to ensure the most cost-effective options are identified and utilized when it makes the best business sense. Assist with staffing of physical inventories and/or compliance with third party vendor credential requirements as needed. Provide analysis of travel arrangement cost and operations efficiencies.
Essential Functions and Responsibilities:
- Completes travel arrangements for Inventory Field Operations staff with air, hotel, car, and other ground transportation vendors at the lowest possible fares. Utilizes preferred vendors to minimize expense for Inventory Field Operations budget thereby maximizing profit for GHX.
- Follows company procedures, guidelines and standards in the areas of customer service, utilization of company equipment and Internet productivity, attendance, accuracy of work, invoicing, etc.
- Participates fully as a team member to assist as needed in completing all functions related to servicing the travel needs of the staff, including ticket/itinerary processing, clerical functions, travel credits, etc.
- Researches and provides solutions to travel-related problems staff may have experienced with arrangements provided to them by a Logistics Coordinator.
- Is fully informed and stays abreast of all airline rules and regulations and other industry requirements which may impact travel for our staff and accurately communicates and applies this information when making travel arrangements.
- Assists in all facets of inventory team logistics to include but limited to inventory operations T&E.
- Maintains a high level of competency in utilizing technology to make such travel arrangements including but not limited to internet usage, MS Office software, etc.
- Working knowledge of online travel corporate platforms and collaborating with hotel sales team to negotiate rates.
- Attends staff and training meetings related to Inventory Field Operations and its impact to travel coordination as well as office procedures.
- Promptly keeps leadership and direct team abreast and informed of all challenges or matters of significance and suggests alternative courses of action which may be taken. Take prompt corrective action where necessary.
- Maintains a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity, and efficiency/effectiveness.
- Supports scheduling setup to align staffing assignments with travel arrangements and inventory project needs
- Must be responsive to team members to assist with travel related issues even during off hours.
- Performs other duties as assigned.
Knowledge, Skills, and Experience Needed for the Job:
- Must have demonstrated expertise with MS Office software, specifically MS Word, MS Excel, and MS Outlook.
- Must have demonstrated competency in the use of the Internet to search and secure travel arrangements such as airfare, hotel and ground transportation services.
- Must maintain confidentiality related to personnel or financial information shared in the performance of the core responsibilities of the position.
- Excellent verbal and written communication skills.
- Commitment to excellence and high standards.
- Strong organizational skills; able to manage priorities and workflow.
- Ability to work independently and as a member of various teams and committees.
- Ability to understand and follow written and verbal instructions.
- Acute attention to detail.
- Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
- Ability to effectively communicate with people at all levels and from various backgrounds.
- Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.
- Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
- Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
- Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
- Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
- Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
- Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.
- Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
- Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
- Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
- Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan.
- Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
Physical Demands:
- Sit for prolonged periods.
- Understand and respond to a diverse population.
- Perform some repetitive motion activities
GHX: It's the way you do business in healthcare
Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.
GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.
It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe.
Disclaimer
Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.
Read our GHX Privacy Policy
Ready to apply?
Apply to GHX
Role Summary
The Managed Services Analyst II – Quality role is responsible for driving quality excellence across EMS operations by conducting audits, identifying trends, and enabling continuous improvement. This role requires hands-on experience in quality audits, strong analytical capabilities, and the ability to derive actionable insights that enhance overall team performance and customer experience.
The individual will play a critical role in maintaining quality standards, identifying gaps, and partnering with stakeholders to implement corrective and preventive actions. This role demands a high level of ownership, attention to detail, and the ability to influence teams toward a quality-driven culture by providing effective, structured coaching and quality insights to reporting leaders.
Required Skills
- Strong English communication skills (verbal & written) with the ability to deliver clear and constructive feedback.
- Proven experience in quality audits, RCA (Root Cause Analysis), and quality improvement initiatives
- Strong analytical skills to identify trends, patterns, and improvement areas
- Ability to translate data into actionable insights and recommendations
- Strong understanding of process adherence, SOPs, and compliance frameworks
- Ability to drive continuous improvement initiatives and track their impact close attention to detail
- Strong stakeholder management and ability to collaborate with cross-functional teams
Roles & Responsibilities
- Conduct regular quality audits on cases, projects, and processes to ensure adherence to defined standards
- Identify error trends, process gaps, and recurring issues, and perform detailed root cause analysis.
- Provide actionable insights and recommendations to improve overall team quality and efficiency.
- Drive quality improvement initiatives and track their effectiveness through measurable outcomes.
- Partner with Team Leaders and Managers to implement corrective and preventive actions (CAPA).
- Deliver structured feedback and coaching to analysts to improve performance.
- Create and maintain quality dashboards, reports, and scorecards for leadership visibility.
- Ensure adherence to QA frameworks, KPIs, and compliance standard
- Support in designing and conducting PKTs, refresher sessions, and quality calibrations.
- Proactively identify risks and highlight potential quality concerns before they escalate.
- Collaborate with stakeholders to standardize best practices and reduce process variation
Contribute to building a continuous improvement and quality-driven culture within the team
Education and Experience
- Tech / B.E. / MCA / BCA preferred.
- 2–5 years of experience, with strong exposure to quality audits and process improvement roles
- Proven track record of driving quality improvements and measurable impact on team performance
GHX: It's the way you do business in healthcare
Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.
GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.
It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe.
Disclaimer
Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.
Read our GHX Privacy Policy
Ready to apply?
Apply to GHX
GHX: It’s the way you do business in healthcare.
Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency, and accuracy of business processes.
GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe — who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.
It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce – not shift – the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 600 people worldwide. Our corporate headquarters is in Europe, Louisville, Colorado, just outside of Denver, with additional offices in Europe, Atlanta, Georgia and Omaha, Nebraska.
GHX provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. GHX complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
GHX expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.
Job Title: Payroll ANALYST
Location: Hyderabad (Hybrid)
Relocation Provided: Yes
Shift timing: 10:00 AM IST – 7:00 PM IST
General Summary:
Reporting to the Director, HR India, the Payroll Specialist will play a key role in supporting our fast-growing teams across India. This role is responsible for end-to-end payroll processing for both local employees and expatriate associates on regional or long-term assignments in India. The specialist will ensure accurate and compliant payroll operations, including managing statutory requirements such as Income Tax, Gratuity, Provident Fund, Professional Tax, and Labour Welfare Fund. Additionally, this role will handle period-end closing activities, conduct payroll analysis, prepare statutory reports, and manage various payroll-related ad hoc tasks.
Key Responsibilities
- Owns the accuracy of all payroll data, proactively identifying and resolving discrepancies before payroll closure, and ensuring all required inputs are thoroughly collated and verified.
- Takes full responsibility for reviewing payroll inputs, including calculations, deductions, reimbursements, bonuses, and full & final settlements, ensuring precision and compliance.
- Leads the reconciliation of payroll payments, ensuring each cycle’s disbursements are accurate, compliant with GHX policy, and fully validated.
- Responsible for the office compliance, registrations and renewals like Shops & Establishment Act and other acts. Ensuring the accuracy of relevant Government reports such as Personal Income Tax, Provident Fund, PT, LWF and other statutory requirements
- Proactively communicates payroll updates, including any changes, amendments, or new processes, ensuring employees receive timely and clear information.
- Delivers responsive and anticipatory payroll support by addressing employee questions, providing required information, and managing Full & Final settlements for exiting employees with accuracy and transparency.
- Complies with local legal requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions.
- Safeguards employee trust and ensures secure payroll operations by strictly maintaining the confidentiality of all payroll‑related information.
- Maintains the monthly, biannual and annual trackers as per the statutory acts and laws
- Ensure timely closure of audit observations and implementation of corrective and preventive actions
- Prepare SOP’s, Control Matrix and FAQ’s
- Other duties as required
Required Education, Certifications, and Experience
- 7+ years’ experience in Payroll, Labour law, taxation and statutory compliance
- Bachelor’s degree in business, commerce, accounting or related field
- Prior experience working in HR Operations is a plus
- Ability to effectively work with diverse cultures in a global team
- Hands-on experience in payroll accounting, reconciliations, and statutory compliance
- Hands-on experience with payroll systems, ERP (Dayforce is a plus), and third-party vendors
- Proficient in Microsoft Excel
- Excellent interpersonal, communication skills and a flexible approach
- Ability to handle sensitive information and maintain confidentiality
- Ability to multitask and learn processes quickly for more efficient and effective results.
A quick heads up about our interview process. It generally consists of 3-4 rounds, including:
- Introductory call with our Talent Acquisition Partner
- Technical interviews (with peers/functional manager)
- Cultural fitment round (With Hiring Manager/GHX leaders)
GHX: It's the way you do business in healthcare
Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.
GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.
It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe.
Disclaimer
Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.
Read our GHX Privacy Policy
Ready to apply?
Apply to GHX
Project Manager, Technology Operations
Job Summary: We are seeking a proactive and experienced operations project manager to drive operational excellence and support growth initiatives within our Technology organization. Reporting to senior management, this role will be pivotal in collaborating with cross-functional teams, streamlining processes, and ensuring successful project delivery.
Key Responsibilities:
- Collaborate with the Sr Mgr, Tech Ops and the CTO to continuously improve the operating model for the Technology organization.
- Develop and own detailed project plans, including milestones, timelines, and resource allocation.
- Build and manage performance dashboards to track project metrics and KPIs.
- Partner with the Sr Mgr, Tech Ops and business leaders on Technology’s Annual Planning.
- Manage a calendar of key activities throughout the year and assist administrative staff with event planning.
- Identify areas for process improvement and design and implement solutions.
- Ensure key meetings are well-managed and successful, e.g., quarterly business reviews, all-hands meetings, board meetings
- Coordinate with global teams, adapting to different time zones as necessary.
- Project Leadership for a few key programs that are impactful across the technology organization. Providing thought leadership on such programs and owning the end-to-end execution.
- Act as a primary point-of-contact for project stakeholders.
- Work with Technology managers and the Procurement team to enter and manage purchase requisitions
Qualifications:
- Able to work in the Hyderabad office 3 days a week.
- Bachelor's degree in business management, engineering, or related field.
- Minimum of 7 years of project management experience, preferably in technology or healthcare supply chain.
- Strong proficiency in Microsoft Excel and PowerPoint.
- Excellent communication skills, both verbal and written.
- Experience with Claude Code is a plus.
- Experience in global capability centers is advantageous.
- Certification in project management methodologies is a plus.
Skills and Abilities:
- Proficient with AI or possesses a hunger to become proficient.
- Can assist the Sr Mgr, Tech Ops with thought leadership and strategic project management.
- Excellent at prioritizing competing priorities and aligning with project stakeholders on deliverables.
- Ability to work cross-functionally and influence outcomes.
- Self-driven with strategic thinking and attention to detail.
- Understanding of business process environments and performance enhancement.
- Experience with reporting and dashboard tools such as Jira, Aha!, and Tableau is a plus.
Additional Information: This role offers the opportunity to contribute to the success of key initiatives and drive operational efficiency within a dynamic global organization. The ideal candidate will possess a proactive mindset, strong leadership skills, and a passion for continuous improvement.
GHX: It's the way you do business in healthcare
Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.
GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.
It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe.
Disclaimer
Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.
Read our GHX Privacy Policy
Ready to apply?
Apply to GHX
Role - Senior Database Operations Engineer
Job Summary
Reporting to the Manager, Database Administration, the Senior Database Operations Engineer will provide timely and quality database design, development, maintenance, and problem resolution services for internal and external customers. They will manage highly resilient corporate and cloud database infrastructure utilized by GHX DaaS/SaaS solutions. The Sr Database Ops Engineer will work with various operational and development teams to plan, design and implement and support core database functionality that meets company initiatives with respect to performance, scalability, reliability, and adherence to operational policies and principles.
Roles and Responsibilities:
•Administration and management of GHX databases, including:Backup and recovery ,Monitoring of data database capacity and performance ,Security and data access management ,Installations, upgrades, and patching ,Fail over server management
•Safeguard the company's data, tools and information systems by adhering to Operational and Security policies and procedures throughout the lifecycle of service delivery.
•24/7 monitoring, on-call support and troubleshooting database issues, provide operational feedback to development and release teams.
• Provide guidance and assistance to junior database engineers
• Collaborate with DB platform engineers on DB version and upgrades as well as best practices
Required Qualifications
•Bachelor’s degree from an accredited college in CS or related discipline or equivalent experience
•5-8 years’ experience in Database Administration
•In depth knowledge of at least one RDBMS platform or No-SQL platform (ie MongoDB, MySQL, PostgreSQL, ElasticSearch, Redis, Oracle or SQL server) with familiarity and the ability to support additional platforms at a basic level
•Experience with hybrid and public cloud concepts
•Part of a support organization involved in implementation projects
•Proven ability to manage databases in a high transaction/high availability environment
•Experience with horizontal scaling and high availability technologies/concepts (ie Oracle RAC & Dataguard, SQL Server ‘Always On’)
•Hands-on experience with Solaris, UNIX, Linux, or Windows operating systems in a physical and/or virtual environment
•Experience with cloud hosted databases AWS preferred
Preferred Skills
•Strong critical thinking, analytical and problem-solving skills
•Interpersonal skills with a strong orientation towards customer service
•Excellent written and oral communications skills with demonstrated commitment to production of high-quality documentation
•Excellent team player with good experience working with departmental and cross functional teams
GHX: It's the way you do business in healthcare
Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.
GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.
It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe.
Disclaimer
Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.
Read our GHX Privacy Policy
Ready to apply?
Apply to GHX
Sr Development Security Operations Engineer ( Senior DevSecOps Engineer)
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Senior DevSecOps Engineer
Position Summary
The Senior DevSecOps Engineer will be embedded within product engineering teams to implement and maintain secure, automated, and reliable delivery pipelines while following standards, frameworks, and guardrails set by the DevSecOps Center of Excellence (CoE).
This is a hands-on role that reports to the Manager of DevSecOps and works directly with developers, SREs, and product managers to enable faster, safer deployments, cost-efficient infrastructure, and adherence to enterprise security policies. The engineer will collaborate closely with Principal and Senior Staff DevSecOps engineers for technical guidance and mentoring while operating within the centralized DevSecOps leadership framework.
Key Responsibilities
Product Line DevSecOps Execution
· Build and maintain CI/CD pipelines (GitHub Actions, GitLab CI, Jenkins, ArgoCD) for the assigned product line.
· Integrate security testing (SAST, SCA, DAST, container scanning) into build and deployment workflows.
· Apply CoE standards, templates, and automation frameworks consistently within product environments.
· Troubleshoot and resolve DevSecOps issues, escalating complex challenges to Staff/Principal engineers.
Infrastructure & Automation
· Implement Infrastructure-as-Code (Terraform, CloudFormation) for product infrastructure.
· Adopt GitOps practices for repeatable and auditable infra provisioning.
· Ensure infrastructure deployments comply with security guardrails, tagging, and cost controls.
Observability, Security & Compliance
· Collaborate with SREs to enable monitoring, logging, and observability (Prometheus, Grafana, OpenTelemetry, New Relic, CloudWatch).
· Ensure pipelines and infrastructure comply with HIPAA, SOC2, and internal security standards.
· Embed IAM, KMS, GuardDuty, Security Hub into workflows for cloud security posture.
FinOps & Cost Awareness
· Implement CoE-defined cost governance practices in product pipelines.
· Ensure workloads are tagged, right-sized, and cost-efficient.
· Provide cost visibility to product teams and support FinOps reviews.
Collaboration & Continuous Improvement
· Work closely with developers, QA, SRE, and product managers to support secure and efficient delivery.
· Participate in CoE knowledge-sharing sessions, playbooks, and Communities of Practice.
· Contribute feedback from product teams back into the CoE to improve standards and frameworks.
· Continuously learn from Staff and Principal engineers and apply best practices within the product line.
Qualifications & Experience Required
· 8+ years in DevOps, Cloud, or Security Engineering.
· Strong hands-on experience with CI/CD pipeline tools (GitHub Actions, GitLab CI, Jenkins, ArgoCD).
· Proficiency in AWS services (EKS, ECS, EC2, S3, IAM, Security Hub, GuardDuty).
· Hands-on with containers & Kubernetes (Docker, EKS).
· Experience with Infrastructure-as-Code (Terraform, Pulumi, CloudFormation).
· Familiarity with observability platforms (Prometheus, Grafana, OpenTelemetry, New Relic, CloudWatch).
· Programming/scripting in Python, Go, or shell scripting.
· Strong collaboration skills in cross-functional product teams.
Preferred
· Experience in SaaS or healthcare software environments.
· Knowledge of databases (MongoDB, Elasticsearch, SQL).
· Familiarity with compliance frameworks (HIPAA, SOC2, ISO 27001).
· Certifications: AWS Security Specialty, CKA/CKAD, FinOps Certified Practitioner
GHX: It's the way you do business in healthcare
Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.
GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.
It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe.
Disclaimer
Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.
Read our GHX Privacy Policy
Ready to apply?
Apply to GHX
Site Reliability Engineer (SRE)
Position Summary
The Site Reliability Engineer (SRE) will be a hands-on contributor within the Site Reliability Engineering Center of Excellence (CoE), responsible for building monitoring and observability solutions, troubleshooting production issues, and participating in 24x7 on-call operations.
This role focuses on the execution of reliability practices, implementing observability tooling, improving MTTR/MTTD through automation, and ensuring production systems are resilient, observable, and performant. The SRE will collaborate closely with Principal and Senior Staff SREs, adopting best practices and frameworks defined by the CoE while directly contributing to enterprise reliability goals. This role reports to the Sr. Manager, SRE.
Key Responsibilities
Execution & CoE Alignment
· Implement SRE frameworks, best practices, and playbooks provided by the CoE.
· Act as a hands-on engineer, contributing to observability, reliability, and incident response initiatives.
· Partner with senior SREs and leadership to maintain consistency in monitoring and incident processes.
· Contribute to automation projects that improve reliability and reduce manual work.
Observability & Monitoring
· Build and maintain monitoring solutions with New Relic, Datadog, Prometheus, Grafana, CloudWatch, OpenTelemetry, Graylog.
· Create and refine dashboards, metrics, and alerts for proactive anomaly detection.
· Extend observability coverage across infrastructure, applications, APIs, and databases.
Reliability Engineering & Automation
· Implement SLIs, SLOs, SLAs, and error budgets in partnership with product and platform teams.
· Contribute to reducing MTTD and MTTR through improved instrumentation and automation.
· Participate in capacity planning, resiliency testing, and scaling reviews.
· Support chaos engineering and reliability validation activities.
Incident & Problem Management
· Participate in incident response, including on-call rotations for 24x7 coverage.
· Assist with root cause analysis (RCA) and implement corrective actions.
· Ensure alignment with ITSM processes for incident, problem, and change management.
· Contribute to playbooks and runbooks to strengthen on-call readiness.
Collaboration & Knowledge Sharing
· Collaborate with Engineering, Product, Security, Cloud, and DevSecOps teams to embed reliability practices.
· Provide input on instrumentation, monitoring hooks, and operational readiness for services.
· Work with DBAs and platform teams on database observability and performance optimization.
· Share knowledge within the SRE team and adopt practices from Staff and Principal SREs.
Qualifications & Experience
Required
· 7+ years in SRE, Operations, or Infrastructure Engineering.
· Strong hands-on experience with monitoring and observability platforms.
· Experience with tools such as New Relic, Datadog, Prometheus, Grafana, CloudWatch, OpenTelemetry, Graylog.
· Proven experience in incident response, troubleshooting production issues, and improving MTTR/MTTD.
· Good knowledge of SLIs, SLOs, SLAs, and error budgets.
· Hands-on experience with AWS services (EC2, ECS, EKS, networking, scaling groups).
· Proficiency in containers & Kubernetes (Docker, EKS).
· Scripting/programming in Python, Go, or shell scripting.
· Understanding of networking, distributed systems, and high-availability architectures.
· Exposure to ITIL/ITSM processes.
Preferred
· Experience in SaaS or healthcare environments.
· Knowledge of databases (MongoDB, Elasticsearch, SQL Server, Oracle).
· Familiarity with chaos engineering and resiliency testing.
· Certifications: AWS Solutions Architect / DevOps Engineer, CKA/CKA
GHX: It's the way you do business in healthcare
Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.
GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.
It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe.
Disclaimer
Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.
Read our GHX Privacy Policy
Ready to apply?
Apply to GHX
Role - Staff Software Engineer: Industry Assurance Platform
The Problem We’re Solving
Most disaster recovery is a checkbox. What happens when a ransomware attack doesn't just take down one server, but knocks out the entire ecosystem of suppliers and trading partners for weeks? In healthcare, that’s a catastrophe. We are building an industry-wide, high-availability trading platform that steps in when the primary systems fail.
What We Need You to Do
We are seeking a highly skilled and hands-on Staff Software Engineer to provide deep technical leadership within our engineering organization. This role is intended for senior technologists who excel at solving complex engineering problems, driving architectural excellence, and elevating the technical capabilities of the broader team.
The Staff Engineer operates as a senior individual contributor who influences technical direction, mentors engineers, and collaborates cross-functionally to deliver scalable, reliable, and high-quality software solutions. This role does not include direct people management responsibilities but carries significant technical ownership and organizational impact.
Key Responsibilities
· Technical Leadership – Design and implement scalable, secure and hig-performance software system; Lead complex technical initiatives spanning multiple teams or systems
· Hands-on Development – Contribute actively to codebase through design, development, code reviews and performance optimizations; Champion modern practices including automation, observability and resiliency
· Mentorship – Promote high standards in coding, testing, documentation and system design; develop technical talent by sharing knowledge
· Cross-functional collaboration – Partner closely with Product Management, Marketing, Operations and other stakeholders to translate business needs to technical solutions; Communicate complex technical concepts to non-technical audience
· Execution & Delivery – Provide leadership during planning, estimation & execution phases
Required Qualifications
· Bachelor’s degree in Computer science, Engineering or equivalent
· 8-10 years of experience in designing and building distributed software systems using Microsoft tech stack (.Net, C# )
· Experience in cloud services Azure/AWS Lambda, SQS, API Gateway, ECS etc.
· Hands-on experience with messaging systems like Kafka or Azure Service Bus
· Knowledge of Entity Framework, LINQ, PostgreSQL, MongoDB
· Implementing responsive UI using HTML5, CSS3, Angular
· Implementing CI/CD pipelines using Azure DevOps, GitHub Actions. Knowledge of Containerization and orchestration tools
· Implement testing strategies using unit, integration and API testing
Preferred Skills
· Multi-Cloud & Serverless Experience: Familiarity deploying applications on Azure & AWS specific services like Lambda and Step Functions (for hybrid-cloud orchestration)
· Leverage AI-powered tools - GitHub Copilot/Claude Code/Cursor - to accelerate delivery
· Exposure to AI/ML integration for predictive analytics
Impact of the role
Success in this role will be measured by technical outcomes — improved system scalability and stability, stronger engineering practices, accelerated delivery through mentorship, and effective collaboration across organizational boundaries.
GHX: It's the way you do business in healthcare
Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.
GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.
It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe.
Disclaimer
Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.
Read our GHX Privacy Policy
Ready to apply?
Apply to GHX
General Summary :
This Support Operations position is responsible for excellent customer service to both internal and external customers. This role encompasses support delivery, product education, process education, and career growth and development. This position is a lead position based in the Louisville office that is responsible for customer satisfaction and the development of direct reports. Support Operations seeks a motivated, detail-oriented professional who thrives in a fast paced and ever-changing work environment. This position oversees GHX Customer Support offerings and other products and services that fall under this classification. This position will report to the Manager, Operations Support. The Supervisor of Support Analyst executes various work requests and tasks for career development, corrective action, customer support satisfaction, and special projects as assigned.
This position requires effective time management skills, a passion for excellent customer service, performance excellence, attention to detail, and a high level of integrity and work ethic
Job Description
- Provide support via phone, email, and on site to customers and GHX coworkers for escalations and any related product issues.
- Monitor the predetermined quality metrics of a customer and implement resolutions if metrics are below acceptable levels. Escalate when appropriate.
- Proactively create projects and process efficiencies to constantly improve scalability, quality, and customer satisfaction.
- Provide clear and actionable instructions to Analysts for daily tasks and project work.
- Demonstrate effective time management of projects and meetings while adhering to deadlines.
- Mentor team members, refine processes, and develop resource materials.
- Mentor direct reports for career development and leadership skills.
- Improve self and team work ethic through continuous coaching and education.
- High level oversight of customer activity and account health to increase adoption of GHX’s recommended practices.
- Critically think to resolve technical problems and work cross-functionally when needed.
- Coordinate launch schedules of assigned product offering base and raise staffing needs to management
- Assist with identification and development of new system enhancements to benefit department offerings.
- Independently identify and execute performance action plans to increase engagement of the customer.
- Create, learn, revise, and communicate established process to all team members including internal management.
- Maintain a high performing team and analyze process for areas of improvement and quality assurance.
- Travel may be required (up to 10%)
Required Skills/Competencies
- Proficiency in Microsoft Office applications, with advanced knowledge of Excel
- Ability to monitor & evaluate performance using KPIs not limited to CSAT, Occupancy, Shrinkage, Attrition, Productivity, Quality etc.
- Bottom Quartile Management, Employee Satisfaction.
- Ability to work with little direction or guidance
- Create outlines of projects and process documentation of GHX Support procedures
- Determined, detail-oriented, and proactive individual
- Strong accountability and integrity
- Strong customer support and management skills
- Clear and effective verbal and written communication
- Salesforce knowledge or a relatable CRM tool (Zendesk)
- Webinar and other live training experience
- Ability to identify and solve internal and customer problems and increase customer efficiency and product value
- Proven ability to identify and solve problems and increase efficiency and product value
- Ability to locate areas of cost-saving enhancements or product improvements for a given product or service
- Ability to participate and provide constructive feedback in developmental meetings with customers and GHX executives
Required Education, Certifications, and Experience
- Bachelor's degree OR a minimum of 2 years of direct experience within the healthcare and/or supply chain industries.
- Overall 4+ years of professional experience.
- Minimum of 2 years of experience in a team-oriented supervisory role or an equivalent leadership capacity.
- Strong organizational and project management skills
- 2+ years of experience in areas such as project management, customer success, training, and/or customer service.
- Proficiency in Microsoft Office Suite, with strong capabilities in Microsoft Excel, Word, and PowerPoint
- Strong organizational skills and demonstrated project management abilities.
- Prior experience within Supply Chain, MedTech – SaaS, Healthcare Revenue Cycle Management (RCM), Procurement, Material Management, or Customer Operations departments history preferred
- Product knowledge of GHX products or relatable supply chain experience preferred
GHX: It's the way you do business in healthcare
Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.
GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.
It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe.
Disclaimer
Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.
Read our GHX Privacy Policy
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Senior Manager, CRM Marketing, India & MENA
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About Crunchyroll
Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.
Join our team, and help us shape the future of anime!
About the Role
Crunchyroll is seeking a Senior Manager, CRM Marketing to lead localized CRM engagement for India and MENA—two of our fastest-growing regions. Based in Mumbai or Hyderabad, this role will own the CRM campaign calendar for the region, balancing high-velocity title moments and catalog beats while bringing our biggest anime moments to life across owned channels.
You will plan and execute high-impact, fan-first campaigns that support title launches and catalog discovery—including new season/series drops, dub drops, mid-season arcs, and finales for top-tier titles. Success in this role requires strong segmentation and analytical judgment, plus the ability to translate IP into messaging that creates an emotional connection with fans.
You'll also act as a subject matter expert for India and MENA, championing transcreation and locally resonant storytelling (not just translation), cultural nuance, and fan-first engagement. You'll partner closely with our global Lifecycle Marketing team that owns always-on lifecycle journeys; in this role, you will serve as a regional advisor and ensure key title moments and local insights are reflected in the broader lifecycle strategy.
What You'll Do
- CRM Campaign Calendar Ownership: Own the CRM campaign calendar for India and MENA across tentpole releases, seasonal beats, and catalog programming, aligning timing, targeting strategy, and channel plans with local and global priorities.
- Go-to-Market Campaigns: Collaborate with regional marketing, brand, programming, and curation teams to design localized go-to-market moments for major content launches, seasonal events, partnerships, and fan activations.
- Segmentation & Audience Strategy: Apply best practices in personalization and segmentation to build targeted campaigns informed by fan behavior, affinities, regional nuances, and language/dub preferences. Partner with Data Science and Growth teams to refine audience definitions, identify opportunities, and improve precision over time.
- Regional Market Expertise: Serve as Crunchyroll's CRM market lead for India and MENA, advising on cultural nuances, local market behaviors, channel norms, and fan engagement opportunities.
- Localized Lifecycle Strategy: Provide regional inputs into India and MENA lifecycle journey strategies across acquisition, onboarding, engagement, retention, and winback, working closely with our Lifecycle Marketing team. Ensure best practices in personalization, segmentation, and lifecycle orchestration.
- Marketing Technology Ownership: Lead campaign execution and performance optimization in partnership with Operations, Martech, and Data Analytics; manage CRM initiatives within Braze (or similar) across email, push, in-app, notification center, and relevant messaging channels, ensuring excellence in configuration, QA, measurement, and reporting. Own content-triggered messaging strategy that supports title moments and engagement in alignment with lifecycle standards and guardrails.
- Cross-Functional Partnership: Work with Regional Marketing, Product, Brand, Content, Creative, Data Science, and GTM teams to create cohesive fan experiences and ensure lifecycle campaigns align with both local and global priorities.
- Performance & Optimization: Analyze CRM campaign performance, identify opportunities, and apply insights to continuously improve effectiveness and fan impact through test-and-learn approaches, including cohort analysis and incrementality-minded measurement.
- Innovation & Experimentation: Stay ahead of market dynamics and messaging ecosystems (mobile-first behaviors, regional languages/Hinglish, WhatsApp norms, payment behaviors, and device/telco ecosystem nuances) to evolve CRM campaign strategy and execution.
About You
We get excited about candidates who bring:
- 8+ years of experience in CRM, retention, or subscriber engagement marketing, ideally within streaming, digital subscription, gaming, e-commerce, or entertainment.
- Strong experience with Braze (or comparable orchestration platforms) with a focus on campaign planning/execution, segmentation, triggers, and multi-channel delivery.
- Deep knowledge of Indian and MENA consumer behaviors, digital marketing platforms, and messaging ecosystems (especially WhatsApp, UPI-driven funnels).
- Strong creative acumen and storytelling ability—capable of translating IP into fan-first messaging that builds emotional connection and drives action.
- Strong analytical skills to interpret performance data, develop insights, and translate them into targeting and creative optimizations.
- Proven ability to collaborate across regional and global teams in a fast-paced, matrixed environment.
- Passion for anime, entertainment, or fan-first brands is highly valued.
- Additional proficiency in relevant regional languages is a plus.
- Bachelor's degree in Marketing, Business, or related field.
About the Team
Our Lifecycle Marketing team designs personalized journeys that drive fan connection, engagement, and loyalty. Through data-driven insights and creativity, we activate the right experiences at the right time across channels—helping anime fans feel seen, understood, and inspired by Crunchyroll.
About our Values
We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value
-
Courage. We believe that when we overcome fear, we enable our best selves.
-
Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.
- Kaizen. We have a growth mindset committed to constant forward progress.
-
Service. We serve our community with humility, enabling joy and belonging for others.
Our commitment to diversity and inclusion
Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.
We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.
Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs
Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf
Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.
Ready to apply?
Apply to Crunchyroll, LLC
Database Operations Engineer III
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About Crunchyroll
Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.
Join our team, and help us shape the future of anime!
About the role
Crunchyroll is growing and changing, presenting unique challenges and opportunities to support millions of anime fans around the world. The Data Engineering team provides seamless help to our internal stakeholders, ensuring an exceptional experience for all Crunchyroll fans.
As a Database Engineer for the Data Engineering team, you will be responsible for maintaining and enhancing the reliability of our data infrastructure. Your work will directly impact the availability and performance of our data services, enabling the organization to make data-driven decisions. You will collaborate closely with data engineers, and software engineers to develop and drive 100% automation, best practices for deep monitoring and alerting.
About You
We get excited about candidates, like you, because...
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 5+ years of experience in database operations, or a related role with a focus on data platforms, data stores, data operations.
- Deep experience in RDS and NoSQL is a must.
- Extensive experience with AWS cloud platform and their data-related services.
- Proficiency in monitoring tools (e.g., Datadog, CloudWatch, DevOps Guru, DB Performance Insights).
- Proficiency in one or more programming languages (e.g. Python, Java)
- Strong understanding of various performance metrics both at a high level and at a low level like Disk/IO saturation.
- Experience in identifying and eliminating the bottlenecks in the system.
- Strong understanding of database internals like types of indexes, schemas, query plans.
- Strong understanding of database systems (e.g., SQL, NoSQL) and experience in managing large-scale data infrastructures.
- At least basic knowledge in automation frameworks (e.g., Terraform, Cloud Formation).
- At least basic knowledge and some hands-on implementation of CI/CD pipelines and DatabaseOps practices.
- Experience with data governance, compliance, and lifecycle management.
- Strong problem-solving skills and a proactive approach to identifying and addressing issues.
- Ability to independently own and execute projects while effectively collaborating with the team to influence and shape the vision of the data engineering organization.
- Strong communication skills and the ability to mentor and guide junior engineers.
About the Team
The Database Operations Engineering team is dedicated to ensuring the reliability, scalability, and performance of our data infrastructure. We focus on standardizing and implementing monitoring and alerting across all datastores to track key metrics like errors, latency, and throughput, and to ensure critical systems are covered. Our team also leads efforts to keep databases up-to-date, implements Infrastructure as Code (IaC) for high availability and performance, and automates key processes to enhance operational efficiency.
We lead and evangelize the principle of 100% automation. Additionally, we define and document operational requirements, develop incident response processes, and automate monitoring and compliance checks to maintain a secure and reliable data environment. By continuously improving load testing and optimizing data governance practices, we support the overall health and efficiency of our data systems.
About our Values
We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value
-
Courage. We believe that when we overcome fear, we enable our best selves.
-
Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.
- Kaizen. We have a growth mindset committed to constant forward progress.
-
Service. We serve our community with humility, enabling joy and belonging for others.
Our commitment to diversity and inclusion
Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.
We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.
Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs
Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf
Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.
Ready to apply?
Apply to Crunchyroll, LLC
Manager - Social
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About WPP Media
WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.
WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.
For more information, visit wppmedia.com.
About WPP Media
WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.
WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com
At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:
- Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
- Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
- Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.
Role Summary and Impact
As part of the Global Operations Centre (GOC), you will work closely with teams across the United States, Europe, and Asia to deliver high-impact solutions in a collaborative, multicultural environment. We are looking for a Manager Social who will:
- Make Strategies and Planning
- Execution and Optimization for Paid campaigns across social media platforms
- Create Performance reports & review deck for clients
- Understand the projects and clients requirements & deliver accordingly
- Coordinate with cross functions to deploy campaigns
Skills and Experience
If this opportunity looks right for you, we are looking for candidates who have:
- Graduation or Post Graduation Degree in Any stream
- 4-6 years of Experience of running paid social campaigns
- In-depth knowledge of social platforms (Facebook, Twitter, LinkedIn, Snapchat etc.)
- Have created Media plans for client briefs
- Excellent communication and interpersonal skills
- Proficiency in MS-Office and Social Media Management Tools like SocialFlow, Sprinklr, etc
- Should be able to Multi task and handle multiple clients at one time
- Hand on experience in social media advertising and ad creation & optimization
- Active interest in digital, Paid media, planning, strategizing, web analytics and other aspects of performance marketing.
- Team Management
Life at WPP Media & Benefits
Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.
WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
Please read our Privacy Notice for more information on how we process the information you provide.
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Apply to WPP MediaAbout the Company
At Redpin, we simplify life’s most important payments. Buying a property overseas can be stressful—especially when it comes to moving money. Through our Currencies Direct and TorFX brands, we’ve been helping customers do exactly that for over 25 years.
With recent investment, we are building a new generation of digital products and services that make international real estate payments simpler, faster, and more transparent.
As part of Redpin 2.0, we are transforming from a horizontal FX platform into a verticalized, embedded software company, positioning ourselves as the global solution for real estate payments.
About the Role
At Redpin, this role is not just about managing infrastructure — it’s about building intelligent, scalable, and developer-first platforms that power our next-generation digital products.
As a Senior Software Engineer – DevOps, you will play a hands-on role in designing, building, and operating cloud-native infrastructure and DevOps platforms, with a strong emphasis on automation, reliability, security, and cost efficiency.
We are looking for a DevOps Engineer with exposure to AI/ML or Generative AI use cases, who can help us embed intelligence into our engineering ecosystem — from pipelines to observability and platform operations.
What You'll Do
AI / ML / GenAI
- Hands-on experience with platforms such as OpenAI, Bedrock, or Vertex AI
- Strong understanding of prompt engineering and AI API integrations
- Solid foundation in machine learning concepts and LLM architectures
Cloud Infrastructure (AWS)
- Design and implement AI-powered automation solutions for DevOps and platform engineering use cases
- Build and integrate AI agents to enhance developer productivity
- Develop and maintain CI/CD pipelines with AI-assisted workflows
- Design, provision, and operate secure, scalable AWS infrastructure
- Work across compute, networking, storage, and IAM
- Support multi-account AWS environments and apply governance guardrails
- Implement Infrastructure as Code (IaC) using Terraform and/or CloudFormation
- Troubleshoot and resolve cloud infrastructure issues
CI/CD & DevOps Automation
- Build, maintain, and optimize CI/CD pipelines for application and microservices teams (preferably using GitLab or GitHub)
- Automate build, test, security scanning, and deployments
- Implement deployment strategies such as blue-green, canary, and rolling deployments
- Improve pipeline performance, stability, and developer experience
Cloud Security & Governance (Execution Focus)
- Implement AWS security best practices including IAM, VPC security, encryption, and secrets management
- Enforce tagging standards, access controls, and policy guardrails
- Integrate security scanning (SAST, DAST, container scanning) into CI/CD pipelines
- Support audit and compliance requirements
Reliability & Observability
- Implement and manage monitoring, logging, and alerting solutions
- Build dashboards for system health, availability, and performance
- Improve system reliability through automation and proactive monitoring
Cloud Cost Optimization
- Monitor and optimize AWS costs across services.
- Implement right-sizing, autoscaling, and storage lifecycle policies.
- Support Savings Plans and Reserved Instance optimization.
- Promote cost-efficient cloud usage and architecture
DevOps Best Practices
- Apply and promote DevOps principles such as automation, CI/CD, and IaC.
- Reduce operational toil through tooling and automation.
- Support teams in adopting cloud-native and DevOps best practices
Collaboration & Mentorship
- Work closely with application, SRE, and security teams.
- Mentor junior DevOps engineers through code reviews and hands-on guidance.
- Contribute to documentation, runbooks, and operational standards
What You’ll Need
- Strong hands-on experience with AWS (EC2, EKS, ECS, VPC, IAM, RDS, S3, CloudWatch)
- Experience building AI agents or automation bots
- Familiarity with MLOps and FinOps practices
- Strong scripting skills (Python or Bash)
- Proven experience with CI/CD tools (GitLab CI, GitHub etc.)
- Strong experience with Infrastructure as Code (Terraform preferred)
- Hands-on experience with Docker and Kubernetes (EKS)
- Solid understanding of Linux, networking, and cloud security
- Experience with monitoring, logging, and alerting systems
- Strong troubleshooting and automation skills
Bonus Points
- AWS Config, CloudTrail, GuardDuty
- Observability tools (Corologix, ELK, Datadog)
- GitOps tools (ArgoCD, Flux)
- Scripting skills in Python, Go, or Bash
- Exposure to FinOps practices
- AWS Certified Solutions Architect – Associate or Professional
We welcome people from all backgrounds who seek the opportunity to help build a future where we connect the dots for international property payments. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world of PropTech forward together.
Redpin, Currencies Direct and TorFX are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Ready to apply?
Apply to Redpin
Software Engineer, Data Infrastructure & Acquisition - Hyderabad, India
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The mission of Speechify is to make sure that reading is never a barrier to learning.
Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.
Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.
Overview
We're looking to hire for our Data side of our AI team at Speechify. This role is responsible for all aspects of data collection to support our model training operations. We are able to build high-quality datasets at petabyte-scale and low cost through a tight integration of infrastructure, engineering, and research work. We are looking for a skilled Software Engineer to join us.
What You’ll Do
- Be scrappy to find new sources of audio data and bring it into our ingestion pipeline
- Operate and extend the cloud infrastructure for our ingestion pipeline, currently running on GCP and managed with Terraform.
- Collaborate closely with our Scientists to shift the cost/throughput/quality frontier, delivering richer data at bigger scale and lower cost to power our next-generation models.
- Collaborate with others on the AI Team and Speechify Leadership to craft the AI Team’s dataset roadmap to power Speechify’s next-generation consumer and enterprise products.
An Ideal Candidate Should Have
- BS/MS/PhD in Computer Science or a related field.
- 5+ years of industry experience in software development.
- Proficiency with bash/Python scripting in Linux environments
- Proficiency in Docker and Infrastructure-as-Code concepts and professional experience with at least one major Cloud Provider (we use GCP)
- Experience with web crawlers, large-scale data processing workflows is a plus
- Ability to handle multiple tasks and adapt to changing priorities.
- Strong communication skills, both written and verbal.
What we offer
- A fast-growing environment where you can help shape the company and product.
- An entrepreneurial-minded team that supports risk, intuition, and hustle.
- A hands-off management approach so you can focus and do your best work.
- An opportunity to make a big impact in a transformative industry.
- Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
- Opportunity to work on a life-changing product that millions of people use.
- Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
- Work in one of the fastest-growing sectors of tech, the intersection of artificial intelligence and audio.
Think you’re a good fit for this job?
Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.
Not looking but know someone who would make a great fit?
Refer them!
Speechify is committed to a diverse and inclusive workplace.
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Ready to apply?
Apply to Speechify
Senior Software Engineer I
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Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
Position Overview:
We are looking for an engineer who will help lead the development and support of current and future storage platforms at scale, with a particular focus on Network File System (NFS) and scalable file storage solutions.
The Storage Team supports the operations and development of block volumes, backups, image management, object storage, and scalable file systems like NFS. Our goal is to create a cohesive, singular interface to hypervisor storage, where storage class placement decisions are transparent to the hypervisor client and leverage the full range of block and file storage classes to best satisfy customer needs.
The selected candidate will have the opportunity to make impactful contributions to key software, contribute to the open source community, and debug interesting problems at cloud scale.
What You’ll Do:
- Design, build, and maintain scalable NFS solutions and distributed file systems.
- Support the creation and operations of distributed systems at scale.
- Program in Go and other languages to develop high-performance storage solutions.
- Collaborate with a motivated team of peers to architect, develop, and optimize storage services.
- Contribute to and consume from free/open-source software communities, particularly in the file storage space.
- Solve complex, large-scale problems in a technically rewarding environment.
Key Metrics:
- Service availability (SLO/SLA): Monthly uptime for control plane and data plane (e.g., control plane ≥99.9%, data plane ≥99.95%); reported monthly.
- Mean time to detect / recover (MTTD / MTTR): Median detection and recovery times for Sev-1/Sev-2 incidents; tracked per quarter.
- Incident volume & change-failure rate: Number of incidents by severity and percentage of releases that cause rollbacks or incidents; tracked per release and monthly.
- Customer adoption & usage growth: Growth in active NFS customers, number of active mounts/clients, and total provisioned capacity (GiB/TiB) — measured QoQ.
- Operational efficiency / automation: Reduction in manual ops (on-call time, manual runbooks, toil) measured as % decrease in operational tickets or hours.
- Feature delivery: % of planned milestones delivered on time and meeting acceptance criteria.
What You’ll Add to DigitalOcean:
- Deep knowledge of NFS, scalable file systems, and distributed storage architectures.
- Experience designing, deploying, and operating highly available file storage solutions.
- Familiarity with Object Storage and distributed File Systems and how to scale those solutions.
- Expertise in concurrency/parallelism models in modern programming languages like Go.
- A passion for open-source contributions and collaborating with the storage community.
Preferred Qualifications:
- Strong systems software background with experience designing, building, and operating distributed file/storage systems (NFS or equivalent) at scale.
- Proficiency in Go and familiarity with other systems languages used in the stack.
- Experience integrating storage with Kubernetes (CSI, operators) and building/operating cloud-native storage services.
- Hands-on experience with CI/CD, test automation, and release engineering — with a focus on developer experience, safe rollouts (canary/gradual), and reducing manual intervention.
- Proven track record of troubleshooting performance/scale issues and owning on-call/incident response.
- Familiarity with observability tooling (metrics, tracing, logging) and production SLOs.
- Experience contributing to open-source projects and writing technical docs or blog posts.
Bonus:
- experience with gRPC, Ceph or other distributed data stores, storage networking (NVMe/TCP, RDMA), or storage hardware tuning.
- Familiarity with multi-protocol storage systems supporting both block and file storage.
*This job is located in Hyderabad, India
#LI-Hybrid
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Manager, CloudOps
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Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
DigitalOcean is seeking a shift manager for our 24x7 operations team. Reporting into the Senior Manager, Cloud Operations, this manager will be working with one shift of our existing 24x7 CloudOps team to monitor our cloud services, respond to problems, escalate to engineering where appropriate, and work to build and evangelize reliable processes and procedures that improve service quality and reliability.
What You’ll Do:
- Managing all staff from a specific shift, including shift schedules, day to day logistics as well as career growth and development planning conversations, periodic reviews, goal setting and performance management
- Owning the organizational structure shift internally to guarantee 24x7 coverage
- Establish relationships with key staff outside of CloudOps to identify and remedy friction areas
- Understand common workflows, identify and eliminate inefficiencies, work to identify needs
- Creation and maintenance of documentation, both technical and managerial
What You’ll Add to DigitalOcean:
- Experience running a global 24/7 team with shift constraints
- Understanding of Internet protocols, web standards, web and API service architectures
- Familiar with Linux, Networking, and Internet operation technicals
- Experience with monitoring systems at scale, methods, and tooling
- Operational mindset: RACI, ITIL, and process thinking
- Experience with Jira, Google docs, and other cloud tools
- A sense of ownership with ability to function independently on tasks and lead larger efforts once up to speed
*This job is located in Hyderabad, India
#LI-Hybrid
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Revenue Operations Engineer
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Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
We are looking for a GTM/RevOps Analytics Engineer to bridge the gap between technical data architecture and business insights. Reporting to the Senior Manager, Revenue Operations, you will be a key player in defining how we measure success and automate the journey from lead to revenue.
What You’ll Do:
- Architect SQL-based data transformations from multiple GTM sources to ensure a single, clean version of truth for the entire organization.
- Design and maintain Looker/LookML dashboards to provide sales and GTM leadership with real-time visibility into pipeline health and revenue trends. Proven ability to translate raw sales activity into clean, actionable revenue data
- Engineer automated GTM reporting workflows in order to eliminate manual data pulls and allow business teams to focus on strategy over spreadsheets.
- Partner with RevOps, Analytics, and Finance to define core business metrics and ensure data consistency across the customer lifecycle.
- Optimize Salesforce data structures (Accounts, Opportunities, and Revenue) to improve the accuracy of our forecasting and performance tracking.
- Develop scripts and AI-based workflows over time to automate routine GTM tasks and enhance our operational velocity.
- Translate complex data findings into plain language for stakeholders to ensure every department understands the "why" behind the numbers.
What You’ll Add:
- Technical Breadth: A professional understanding of advanced SQL for complex data modeling, hands-on experience with Looker/LookML, and a deep comfort navigating Salesforce GTM data structures.
- The "Human" Element: You are a structured thinker who enjoys simplifying complex problems and can build high-trust relationships with cross-functional partners.
- Coding & Automation: Experience with Python or using APIs to build scripts that make manual processes disappear.
- Growth Mindset: A desire to move beyond "what" happened to "why" it happened, with an appetite for constant feedback and a "leave it better than you found it" attitude.
This role supports EST and PST time zones, and the candidate should be comfortable working a night‑shift schedule
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Senior Software Engineer I - AI/ML
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Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
We want people who are passionate about taking complex concepts and providing a simple and accessible experience for users.We are looking for a Senior Software Engineer to build features and improvements end to end to make accelerated compute simple and accessible for everyone.The Gradient Platform team is responsible for creating tools so that developers can easily create AI Agents for real world problems. We’re a fast-pace team looking to build the next generation of AI/ML workflows on DigitalOcean.
What You’ll Do:
- Drive large cross-functional projects independently to completion
- Work primarily in Typescript, React, GraphQL, Python, and Go
- Build UI components, libraries, tools, and services that power platform
- Maintain and develop the Go and GraphQL API
- Collaborate on design and UX
- Participate and support in operational excellence
- Independently ship product features from planning to launch to maintenance with high autonomy
- Collaborate with other engineers to find elegant architectures and solutions
What You’ll Add to DigitalOcean:
- Own a technical area by providing technical leadership for a team
- Strong interest in development platforms, Data Engineering, MLOps, AI, CI/CD, infrastructure or making products for technical teams
- Able to make effective trade-offs in regards to both engineering and product requirements, while balancing short term and long term needs
- 5+ years relevant industry experience in a fast-paced, high growth tech environment building UI component libraries, design systems, and tools using TypeScript
- Demonstrated design and UX sensibilities
*This job is located in Hyderabad, India
#LI-Hybrid
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Founded in 2004, NetBrain is the leader in no-code network automation. Its ground-breaking Next-Gen platform provides IT operations teams with the ability to scale their hybrid multi-cloud connected networks by automating the processes associated with Diagnostic Troubleshooting, Outage Prevention and Protected Change Management. Today, over 2,500 of the world’s largest enterprises and managed services providers leverage NetBrain’s platform.
What We Need
NetBrain is looking for an experienced QA Engineer to work on a variety of automation-related projects for our unparalleled network automation platform, powered by agentic-AI. We need a detail-oriented and logical programmer who loves to be part of a team and is comfortable collaborating across multiple areas of the organization. NetBrain has a global presence with offices worldwide. There are opportunities for employees with top performance to transfer to other offices in the future.
What You'll Do
- Provide guidance and support to junior QA engineers and share best practices.
- Develop detailed test plans and test strategies from requirements and specifications.
- Design comprehensive test cases and scenarios covering functional and non-functional requirements.
- Execute manual and automated tests across functional, regression, performance, usability, and security areas.
- Identify, document, track, and help resolve software defects with development teams.
- Collect and analyze quality metrics and prepare test reports for stakeholders.
- Participate in design and code reviews from a QA perspective.
- Evaluate and recommend QA tools and technologies.
- Maintain QA environments, tools, and test data.
- Assess release risks and recommend mitigation strategies.
- Ensure software meets internal standards, regulatory expectations, and best practices.
- Develop and maintain automated scripts and integrate them into CI/CD pipelines.
- Act as a liaison between customers and the development team on quality concerns.
- Perform any other responsibilities assigned.
What You Are
- Bachelor’s degree with typically 5+ years of related experience, or Master’s degree with 3+ years, or equivalent work experience.
- Cloud experience, preferably AWS.
- Large-scale software testing experience, including databases such as MongoDB, Oracle, MySQL, and PostgreSQL.
- Experience with API testing tools such as Postman.
- Performance testing experience.
- Proficiency in scripting/programming languages such as Python, C++, or Java.
- Experience with automation tools such as Jenkins and Selenium.
- Knowledge of network monitoring tools.
- Strong troubleshooting, analytical, and problem-solving skills.
- Strong verbal and written communication skills.
- Experience working with cross-functional teams.
Nice to have Skills
- Networking or cloud certifications such as CCNA, CCNP, JNCIA, or JNCIP.
- Hands-on ITSM data analysis for automation opportunities.
- Experience with customer-facing content such as knowledge base articles or training videos.
- Ability to deliver in-person or virtual product training.
- Mentoring or coaching experience with junior QA team members.
NetBrain invites all interested and qualified candidates to apply for employment opportunities.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law.
If you have a disability that prevents or limits your ability to use or access the site, or if you require any other accommodation in the application process due to a disability, you may request a reasonable accommodation. To make a request, please contact our People Team at: people@netbraintech.com and we will be happy to assist you.
In compliance with applicable laws, NetBrain conducts holistic, individual background reviews in support of all hiring decisions.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to NetBrainFounded in 2004, NetBrain is the leader in no-code network automation. Its ground-breaking Next-Gen platform provides IT operations teams with the ability to scale their hybrid multi-cloud connected networks by automating the processes associated with Diagnostic Troubleshooting, Outage Prevention and Protected Change Management. Today, over 2,500 of the world’s largest enterprises and managed services providers leverage NetBrain’s platform.
The Customer Success Engineer (Digital Customer Success Manager) is a key member of the post-sales organization. You have a networking background and an understanding of troubleshooting in mission-critical environments. You have a strong interest in customer-facing roles, listening to customers and persevering to help them achieve goals with NetBrain automation.
What You’ll Do
- Engage and evangelize relevant NetBrain use cases to assigned customer accounts.
- Directly help customers achieve automation value/use cases with NetBrain.
- Partner with Services, Support, and R&D organizations to ensure customer adoption of automation.
- Develop and execute customer success plans with customers.
- Scaled Customer Success: Leverage digital/tech-touch approaches including webinars, reusable assets, and automation playbooks. Use Customer Success tools (e.g., Gainsight) to manage and scale engagement.
- Work with Customer Success tools to deliver low-touch/tech-touch methods to interact with customers.
- Train and coach customers through successful onboarding and ongoing usage.
- Collaborate with Sales on accounts to identify expansion opportunities.
Who You Are
- 4–6 years of experience in networking, customer success, or post-sales roles, with at least 2 years in a customer-facing capacity (Support Engineer, Post-Sale Engineer, Technical Project Management, or Delivery Manager)
- Background in a NOC or complex enterprise network environment (ISP, Cloud provider, MSP, or Systems Integrator)
- Strong understanding of enterprise networking fundamentals: routing & switching (BGP, OSPF, VLANs), network troubleshooting, and familiarity with monitoring tools (Wireshark, SNMP, etc.)
- Networking certification strongly preferred (CCNA, CCNP, JNCIA, JNCIP, or equivalent)
- Bachelor's degree in Computer Science, Engineering, or equivalent
- Excellent written and verbal communication skills, including the ability to explain complex technical concepts to non-technical audiences
- Proven ability to manage multiple enterprise customers simultaneously, meet deadlines, and drive outcomes independently
- Experience working with Global 2000/5000 enterprise customers preferred
Nice to Have
- Familiarity with network automation and APIs
- Experience with Customer Success or CRM platforms (e.g., Gainsight, Salesforce)
- Exposure to SaaS, automation-driven, or observability platforms
- Windows or Linux administration experience
NetBrain invites all interested and qualified candidates to apply for employment opportunities.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law.
If you have a disability that prevents or limits your ability to use or access the site, or if you require any other accommodation in the application process due to a disability, you may request a reasonable accommodation. To make a request, please contact our People Team at: people@netbraintech.com and we will be happy to assist you.
In compliance with applicable laws, NetBrain conducts holistic, individual background reviews in support of all hiring decisions.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to NetBrainBA - Capital Markets andTrading solutions
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Job Title: Business Analyst - Capital Markets and Trading
About Us
“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery.
WHY JOIN CAPCO?
You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.
MAKE AN IMPACT
Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.
#BEYOURSELFATWORK
Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.
CAREER ADVANCEMENT
With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.
DIVERSITY & INCLUSION
We believe that diversity of people and perspective gives us a competitive advantage.
Business Analyst Capital Markets & Trading
- Strong domain experience in Capital Markets and Trading, with a focus on end-to-end trading journeys.
- Proven ability to work on mobile app-based trading solutions for investment products and market transactions.
- Experience in defining, documenting, and managing requirements for digital trading journeys, including order execution, portfolio management, and settlement processes.
- Strong business analysis skills, including requirements elicitation, documentation, and stakeholder management.
- Exposure to Agile delivery models, with proficiency in tools such as Jira and Confluence.
- Excellent communication skills and ability to collaborate effectively with Business, Technology, and Operations teams across multiple regions.
- Prior experience working with global banking or financial institutions preferred.
Ready to apply?
Apply to CapcoTruveta provides unprecedented real-world data and real-time intelligence, powered by a dataset built with and owned by US health systems united in a mission of Saving Lives with Data. Together, we power breakthrough medical discoveries, accelerate regulatory-grade evidence, and improve patient care. Today, Truveta enables research on more than 130 million de-identified patients across the US.
Achieving Truveta’s ambitious mission requires an incredible team of talented and inspired people with a special combination of health, software and big data experience who share our company values.
Responsibilities
Incident Response
- Handle investigation and response to security incidents across endpoints, identities, email, cloud workloads, and SaaS applications
- Act as a senior escalation point for SOC analysts during complex or ambiguous security events
- Participate in on-call rotations and provide senior-level escalation support when needed
- Lead or contribute to post-incident reviews (RCA, postmortems) and track remediation actions to completion
- Ensure incidents are accurately documented for audit, compliance, and operational learning
- Maintain and improve incident response runbooks, playbooks, and escalation procedures
- Support incident readiness activities, including tabletop exercises and response drills
Detection Engineering & Automation
- Develop, tune, and maintain Microsoft Sentinel analytics rules to improve detection quality and reduce false positives
- Design and optimize KQL queries for investigations, threat hunting, and detection engineering
- Integrate and maintain log sources and data connectors in Microsoft Sentinel, ensuring data quality and proper normalization
- Build and maintain SOAR automation and playbooks (Logic Apps) for alert enrichment, triage, and response
Proactive Security & Posture
- Perform proactive threat hunting across Microsoft Sentinel and Defender data to identify emerging or stealthy threats
- Monitor and continuously improve detection coverage and security posture (e.g., Secure Score, exposure signals)
SOC Maturity & Collaboration
- Track and report on SOC and incident metrics such as MTTD, MTTA, MTTR, alert volume, and detection effectiveness
- Partner with engineering and infrastructure teams to drive long-term remediation and risk reduction
- Contribute to the continuous improvement of SOC tooling, automation, and operational maturity
- Help define and improve SOC processes, workflows, and standards
Continuous Learning
- Stay current on threat intelligence, attacker techniques (MITRE ATT&CK), and the Microsoft security roadmap
Key Qualifications
- The knowledge, skills, and abilities typically acquired through the completion of a Bachelor’s degree in Cyber Security, Computer Science, Information Security, Information Systems, or a related field, or equivalent practical experience.
- 5+ years of experience in Security Operations (SOC), Incident Response, or Detection & Response role, with demonstrated ownership of complex security incidents.
- Hands-on experience with Microsoft Sentinel (SIEM) and Microsoft Defender XDR (Defender for Endpoint, Identity, Office 365, Cloud Apps).
- Proficiency in KQL (Kusto Query Language) for investigations, threat hunting, and detection engineering.
- Experience designing, tuning, and maintaining SIEM detections and SOAR automation, including alert triage and response workflows.
- Solid understanding of Azure cloud architecture, core services, and native security controls.
- Familiarity with Azure Entra ID, identity security concepts, RBAC, and IAM-related threats.
- Experience with handing high-severity security incidents, including cross-team coordination and stakeholder communication.
- Familiarity with MITRE ATT&CK, threat actor techniques, and modern attack methodologies across cloud, identity, and endpoint environments.
- Experience supporting on-call rotations and working in a 24/7 or follow-the-sun SOC environment.
- Strong written and verbal communication skills, with the ability to explain technical issues to both technical and non-technical audiences.
- Ability to mentor junior analysts and contribute to the continuous improvement of SOC processes and tooling.
- Relevant certifications such as Microsoft Security Operations Analyst Associate, Azure Security Engineer Associate, SC-200, SC-100, CySA+, GCIH, GCIA, CISSP, or similar are strongly preferred.
Why Truveta?
Be a part of building something special. Now is the perfect time to join Truveta. We have strong, established leadership with decades of success. We are well-funded. We are building a culture that prioritizes people and their passions across personal, professional, and everything in between. Join us as we build an amazing company together.
Truveta is committed to creating a diverse, inclusive, and empowering workplace. We believe that having employees, interns, and contactors with diverse backgrounds enables Truveta to better meet our mission and serve patients and health communities around the world. We recognize that opportunities in technology historically excluded and continue to disproportionately exclude Black and Indigenous people, people of color, people from working class backgrounds, people with disabilities, and LGBTQIA+ people. We strongly encourage individuals with these identities to apply even if you don’t meet all of the requirements.
Ready to apply?
Apply to Truveta
Truveta provides unprecedented real-world data and real-time intelligence, powered by a dataset built with and owned by US health systems united in a mission of Saving Lives with Data. Together, we power breakthrough medical discoveries, accelerate regulatory-grade evidence, and improve patient care. Today, Truveta enables research on more than 130 million de-identified patients across the US.
Achieving Truveta’s ambitious mission requires an incredible team of talented and inspired people with a special combination of health, software and big data experience who share our company values.
Who We Need
Truveta is rapidly building a talented and diverse team to tackle complex health and technical challenges. We are seeking candidates inspired by the opportunity to securely apply data in the development of real-world health solutions. Beyond core capabilities, we seek problem solvers, passionate and collaborative teammates, and those willing to roll up their sleeves while making a difference. We do things the right way. Our commitment to security and compliance assurance cannot be stressed enough. This position is critical to ensuring we are successful.
If you are interested in the opportunity to pursue purposeful work, join a mission-driven team, and build a rewarding career while having fun, Truveta may be the perfect fit for you.
This Opportunity
The successful candidate will design and support solutions that support the company’s Digital Workplace strategy. They will work on leading edge technologies that help modernize endpoint management by leveraging the cloud to quickly deliver end-user improvements.
Responsibilities:
- Device Management: Define, implement and maintain endpoint hardening baselines for Windows, macOS, and Linux systems with MDM such as Microsoft Intune, and JAMF.
- Policy & Hardening: Develop and enforce security policies, standards, and procedures for all endpoint devices. Implement system hardening configurations based on industry best practices.
- Deploy & Manage Security Tools: Implement, configure, and maintain endpoint security solutions, including Endpoint Detection and Response (EDR), Extended Detection and Response (XDR), antivirus/anti-malware software, and host-based firewalls.
- Incident Response: Collaborate with IT and Security team to respond to endpoint-related incidents. Triage, remediate, and contain security incidents and threats on endpoints. Perform forensic analysis when necessary.
- Vulnerability Management: Manage the endpoint vulnerability lifecycle, from discovery and assessment to remediation, using scanning tools and patch management systems.
- Patch Management: Design and oversee the deployment of updates, security patches for operating system and applications.
- Automation & Scripting: Develop scripts and automation (e.g., using Python, PowerShell) to streamline security operations, automate repetitive tasks, and improve response times.
- AI Protection: Secure endpoints used for AI development, including devices accessing model weights, training data, and production inference systems, implementing guardrails on AI tool usage (e.g., prompt injection prevention in local LLM dev tools, restricted plugins/add-ons).
- Data Loss Prevention: Enforce data loss prevention (DLP) and encryption policies on devices used to handle sensitive AI training datasets, including PHI/PII and proprietary corporation data.
- On-call: Ability to participate in On-call rotation.
- On-site: This position requires daily onsite work at Truveta office in Hyderabad.
Qualifications
- Experience: 3-5+ years of hands-on experience in an endpoint security, cybersecurity engineering, or similar role.
- Technical Proficiency: Deep understanding of modern operating systems (Windows, macOS) and their architecture, configuration and deployment in a large enterprise environment.
- Cloud Experience: Strong hands-on experience on Azure Cloud PC, VM, Azure Firewall and Azure Networking.
- MDM Expertise: Strong hands-on experience on Microsoft Intune and JAMF administration, such as device enrollment, OS upgrade/patch, configuration, profile.
- Policy Management: Define and assign compliance/security policies to ensure corporation devices meet organizational security standards.
- Application Management: Strong hands-on experience on applications control, deployment, patch and upgrade.
- EPM: Proven experience with industry-leading EPM platforms such as CyberArk and BeyondTrust to control user privileged access and provide advanced threat protection and vulnerability management.
- Networking: Solid understanding of TCP/IP IPv4/v6, experience of office network (Routing / Switching / WAN, Wi-Fi & Security) management and network security concepts.
- Security Principles: Strong knowledge of cybersecurity frameworks (e.g., NIST, MITRE), threat intelligence, and incident response methodologies.
- Compliance: Experiences with SOC 2 Type 2, HITRUST, and ISO compliance frameworks. Interact with the compliance team to ensure the company compliant and remediate gaps during compliance finding and controls.
- Collaboration: Excellent verbal and written communication/presentation, ability to explain complex technical concepts to both technical and non-technical audiences.
Why Truveta?
Be a part of building something special. Now is the perfect time to join Truveta. We have strong, established leadership with decades of success. We are well-funded. We are building a culture that prioritizes people and their passions across personal, professional, and everything in between. Join us as we build an amazing company together.
We offer:
- Interesting and meaningful work for every career stage
- Competitive compensation
- Comprehensive benefits with strong medical, dental, and vision insurance plans
- 401K plan
- Professional development for continuous learning
- Work/life autonomy via flexible work hours and flexible paid time off
- Generous parental leave
- Regular team activities (virtual and in-person as soon as we are able)
Truveta is committed to creating a diverse, inclusive, and empowering workplace. We believe that having employees, interns, and contactors with diverse backgrounds enables Truveta to better meet our mission and serve patients and health communities around the world. We recognize that opportunities in technology historically excluded and continue to disproportionately exclude Black and Indigenous people, people of color, people from working class backgrounds, people with disabilities, and LGBTQIA+ people. We strongly encourage individuals with these identities to apply even if you don’t meet all of the requirements.
Ready to apply?
Apply to Truveta
Truveta provides unprecedented real-world data and real-time intelligence, powered by a dataset built with and owned by US health systems united in a mission of Saving Lives with Data. Together, we power breakthrough medical discoveries, accelerate regulatory-grade evidence, and improve patient care. Today, Truveta enables research on more than 130 million de-identified patients across the US.
Achieving Truveta’s ambitious mission requires an incredible team of talented and inspired people with a special combination of health, software and big data experience who share our company values.
This job requires daily onsite work at our headquarters in Hyderabad.
Who we need
Truveta is rapidly building a talented and diverse team to tackle complex health and technical challenges. We are seeking candidates inspired by the opportunity to securely apply data in the development of real-world health solutions. Beyond core capabilities, we seek problem solvers, passionate and collaborative teammates, and those willing to roll up their sleeves while making a difference.
We do things the right way. Our commitment to security, privacy, and compliance is foundational to the trust our members, customers, and partners place in us. This position is critical to protecting the infrastructure behind the most representative, complete, and timely source of linked patient data in the US.
If you are interested in the opportunity to pursue purposeful work, join a mission-driven team, and build a rewarding career while having fun, Truveta may be the perfect fit for you.
This opportunity
Success in the healthcare industry is predicated on a foundation of trust. We demonstrate our trustworthiness as stewards of health data through three foundational pillars: security, privacy, and compliance.
At Truveta, data security is not just an internal requirement; it is essential to enabling trusted research, regulatory-grade evidence, and responsible innovation at scale. Truveta has achieved HITRUST r2 certification, completed a SOC 2 Type 2 examination, and maintains ISO 27001 certification, with ISO 27701 and ISO 27018 extensions. These certifications reflect a rigorous, independently assessed approach to managing risk, protecting sensitive data, and maintaining the controls required for a highly trusted research environment.
Responsibilities:
- Design and implement Azure cloud-based infrastructure, including using tools for infrastructure as code(IaC) and automation to meet technical, security and business needs.
- Design and implement Azure cloud environments (tenant, subscription, VM, storage account, databases, networking, firewalling) optimized for AI/ML workloads.
- Manage and maintain Azure Networking, Azure firewalls/VPN and associated policies/rules, Web Application Firewall, Application Gateway, Front Door, VNET peering, ensuring security, availability, scalability, and performance.
- Secure Azure Kubernetes clusters, containers, and images.
- Establish and enforce Azure security policies, manage access controls, and ensure the infrastructure complies with relevant regulations.
- Automate tenant and infrastructure provisioning, deployments, and other routine tasks to increase efficiency.
- Monitor Azure cloud resources, analyze performance, and troubleshoot issues as they arise.
- Perform incident troubleshoot and problem resolution for office network, cloud infrastructure, and own postmortems.
- Work with Engineering teams and external teams, gather requirements, develop and integrate cloud solutions and support business needs.
- Actively participate in architecture, code reviews, presentations, share learns and best practices to enable flawless deployment and quality operations.
- Evaluate and implement new security features/services/products to secure Truveta Azure infrastructure.
- Support innovation and cost management by developing new ideas for Azure cloud infrastructure and related tools.
- Interact with compliance team to deliver compliance certificates and remediate gaps during compliance finding and controls.
Qualifications
- A minimum bachelor's in computer science, Software Engineering, Electrical or Electronics Engineering, Information Systems, or equivalent
- 5+ years’ experience in public cloud networking & security design, implementation & support
- Experience of TCP/IP IPv4/v6, office network (Routing/Switching/WAN, Wi-Fi & Security) management
- 3+ years automation experience in Azure Cloud Networking / Azure DevOps or GitHub CI/CD pipelines in any of the following: Python, PowerShell, Terraform, Bicep, YAML template
- 3+ years network security practices in on-premises and/or cloud environment
- Experience managing and supporting Windows Desktop OS, MacOS, managed endpoint administration at scale across an enterprise sized environment
- Understanding the Windows Desktop/Mac OS packaging, scripting, and automated deployment tools, such as Microsoft Intune and Jamf.
- Ability to participate in on-call rotation
Preferred qualifications
- Experience in implementation & securing platforms/services in one or more public clouds (Azure, AWS, GCP)
- Self-starter with proven ability to develop creative solutions that enable customers and cost efficiency
- Interest and ability to research new and emerging technologies to better solve cloud infrastructure problems or improve security posture
- Certifications in Cloud/Network/Security (such as Azure AZ500, AZ700, Cisco CCNA/CCNP, Fortinet NSE 3-6, Palo Alto PCNSE, etc.)
Ready to apply?
Apply to Truveta
Sr. Security Engineer - IAM
Truveta provides unprecedented real-world data and real-time intelligence, powered by a dataset built with and owned by US health systems united in a mission of Saving Lives with Data. Together, we power breakthrough medical discoveries, accelerate regulatory-grade evidence, and improve patient care. Today, Truveta enables research on more than 130 million de-identified patients across the US.
Achieving Truveta’s ambitious mission requires an incredible team of talented and inspired people with a special combination of health, software and big data experience who share our company values.
This job requires daily onsite work at our headquarters in Hyderabad.
Who We Need
Truveta is rapidly building a talented and diverse team to tackle complex health and technical challenges. Beyond core capabilities, we are seeking problem solvers, passionate and collaborative teammates, and those willing to roll up their sleeves while making a difference. If you are interested in the opportunity to pursue purposeful work, join a mission-driven team, and build a rewarding career while having fun, Truveta may be the perfect fit for you.
If you are interested in the opportunity to pursue purposeful work, join a mission-driven team, and build a rewarding career while having fun, Truveta may be the perfect fit for you.
This Opportunity
Success in the healthcare industry is predicated on a foundation of trust. We demonstrate our trustworthiness as stewards of health data through three foundational pillars: security, privacy, and compliance.
The successful candidate will design, implement, and support solutions that support the company’s Digital Workplace strategy. They will work on leading edge technologies that help modernize endpoint management by leveraging the cloud to quickly deliver end-user improvements.
Responsibilities
- Identity Lifecycle & Access Management
- Manage and improve provisioning, de-provisioning, and modification processes for user accounts and service principals across cloud and enterprise systems.
- Conduct access reviews, entitlement cleanups, and role evaluations to ensure least-privilege access.
- Identify gaps in lifecycle processes and recommend enhancements or workflow automation opportunities.
- Access Requests & Role Governance
- Process and validate access requests, ensuring alignment with RBAC models, security policies, and job function requirements.
- Contribute to the development and refinement of RBAC roles, access policies, and approval workflows.
- Partner with stakeholders to analyze access patterns and propose more efficient and secure role structures.
- Application Integration & IAM Enablement
- Support onboarding applications into IAM systems, including SSO configuration, SCIM provisioning, OAuth app integration, and secure authentication setup.
- Work with application and engineering teams to ensure proper identity integration and consistent enforcement of IAM standards.
- Assist with evaluating and implementing new IAM tools or capabilities as the organization evolves.
- Security Controls & Identity Governance
- Implement and support IAM security controls such as MFA, Conditional Access policies, PIM, and identity governance features.
- Monitor for identity threats, misconfigurations, and anomalies; proactively recommend remediation steps.
- Participate in maturing identity governance processes such as certification campaigns, privileged access workflows, and separation-of-duty reviews.
- Incident Response & Operational Support
- Troubleshoot and resolve identity-related issues with moderate complexity, including authentication failures, directory sync issues, and access conflicts.
- Investigate identity-related security alerts and coordinate escalation with Security Operations team as needed.
- Provide SME support to IT, security, and engineering teams for IAM-related questions and problems.
- Compliance, Auditing & Reporting
- Support internal and external audits by preparing access-related evidence, reports, and documentation.
- Ensure IAM controls and workflows meet regulatory, security, and policy requirements.
- Develop periodic reports on access activity, privileged accounts, anomalies, and IAM policy adherence.
- Documentation, Knowledge Sharing & Process Improvement
- Maintain accurate and detailed documentation of IAM processes, workflows, configurations, and standards.
- Contribute to internal knowledge bases, runbooks, training materials, and user guides.
- Continuously evaluate IAM processes and tools to identify opportunities to streamline, standardize, or automate.
Key Qualifications
- The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to Computer Science, Information Security and Information Systems.
- 5+ years of hands-on experience in an Identity and Access Management (IAM) role, with a strong focus on Azure environments.
- Strong understanding of Azure Entra ID (Azure Active Directory), including Conditional Access, MFA, Identity Governance, PIM, directory services, and RBAC.
- Experience supporting SSO integrations and identity protocols such as SAML, OAuth 2.0, OpenID Connect, and SCIM provisioning.
- Ability to analyze and improve access models, workflows, and entitlements, applying least privilege and zero-trust principles.
- Proficiency with PowerShell or similar scripting tools to automate IAM tasks and streamline operations.
- Experience monitoring for identity-related threats, anomalous login behavior, and misconfigurations in cloud IAM environments.
- Working knowledge of IT/security governance and compliance frameworks (e.g., SOC 2, ISO 27001, NIST) and experience supporting audits or access reviews.
- Strong troubleshooting and diagnostic skills for identity issues involving authentication, authorization, directory sync, and permissions.
- Excellent written and verbal communication skills, including the ability to work cross-functionally with engineering, IT, and security teams.
- Relevant certifications preferred, such as Microsoft SC-300 (strongly preferred), AZ-104, AZ-500, or Security+.
- Ability to work effectively in a fast-paced environment, handle multiple priorities, and take ownership of IAM responsibilities.
- This position requires onsite work at Hyderabad, India.
Why Truveta?
Be a part of building something special. Now is the perfect time to join Truveta. We have strong, established leadership with decades of success. We are well-funded. We are building a culture that prioritizes people and their passions across personal, professional, and everything in between. Join us as we build an amazing company together.
Truveta is committed to creating a diverse, inclusive, and empowering workplace. We believe that having employees, interns, and contactors with diverse backgrounds enables Truveta to better meet our mission and serve patients and health communities around the world. We recognize that opportunities in technology historically excluded and continue to disproportionately exclude Black and Indigenous people, people of color, people from working class backgrounds, people with disabilities, and LGBTQIA+ people. We strongly encourage individuals with these identities to apply even if you don’t meet all the requirements.
Ready to apply?
Apply to Truveta
Senior IT Engineer – Network & Endpoint Infrastructure
Truveta provides unprecedented real-world data and real-time intelligence, powered by a dataset built with and owned by US health systems united in a mission of Saving Lives with Data. Together, we power breakthrough medical discoveries, accelerate regulatory-grade evidence, and improve patient care. Today, Truveta enables research on more than 130 million de-identified patients across the US.
Achieving Truveta’s ambitious mission requires an incredible team of talented and inspired people with a special combination of health, software and big data experience who share our company values.
This job requires daily onsite work at our headquarters in Hyderabad, India.
Role Overview
We are looking for a Senior IT Engineer to manage and support enterprise network infrastructure, endpoint devices, and secure connectivity solutions. This role is responsible for maintaining reliable local network operations, firewall management, and secure access technologies, including Zscaler and Meraki environments.
Key Responsibilities
- Manage and support local network infrastructure (LAN/WAN, switching, routing, Wi-Fi)
- Configure and maintain firewalls and network security controls
- Administer and troubleshoot Cisco Meraki devices (MX, MS, MR)
- Manage Zscaler (ZIA/ZPA) for secure internet and private application access
- Monitor network performance, availability, and security posture
- Troubleshoot network issues and provide L2/L3 support
- Implement network segmentation and access controls
- Support VPN, remote access, and secure connectivity solutions
- Collaborate with security teams to enforce policies and controls
- Maintain documentation for network architecture and configurations
- Ensure high availability and disaster recovery readiness
- Participate in incident response for network-related issues
Required Qualifications
- 6–10+ years of experience in IT/network engineering
- Strong knowledge of networking fundamentals (TCP/IP, DNS, DHCP, routing, switching)
- Hands-on experience with firewalls and network security
- Experience with Cisco Meraki (dashboard, configuration, troubleshooting)
- Experience with Zscaler (ZIA/ZPA)
- Strong troubleshooting and problem-solving skills
- Experience supporting enterprise environments
Preferred Qualifications
- Experience with cloud networking (Azure preferred)
- Familiarity with Zero Trust networking concepts
- Experience with monitoring tools and network analytics
- Certifications (CCNA, CCNP, Zscaler certifications)
What We’re Looking For
- Strong hands-on network engineer
- Ability to troubleshoot complex issues quickly
- Ownership mindset and reliability
- Good communication and collaboration skills
Why Truveta?
Be part of a team building something that matters. At Truveta, we are building the data and intelligence platform to transform medical research, accelerate evidence generation, and improve patient care in pursuit of our mission of Saving Lives with Data. We bring together deep expertise across health, technology, and data science, and we are building a culture grounded in purpose, collaboration, and continuous learning.
We offer:
- Interesting and meaningful work for every career stage
- Competitive compensation
- Comprehensive benefits with strong medical, dental, and vision insurance plans
- Professional development for continuous learning
- Work/life autonomy via flexible work hours and flexible paid time off
- Generous parental leave
- Regular team activities (virtual and in-person as soon as we are able)
Truveta is committed to creating a diverse, inclusive, and empowering workplace. We believe that having employees, interns, and contactors with diverse backgrounds enables Truveta to better meet our mission and serve patients and health communities around the world. We recognize that opportunities in technology historically excluded and continue to disproportionately exclude Black and Indigenous people, people of color, people from working class backgrounds, people with disabilities, and LGBTQIA+ people. We strongly encourage individuals with these identities to apply even if you don’t meet all of the requirements.
Ready to apply?
Apply to Truveta
Network Automation Services Manager
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Founded in 2004, NetBrain is the leader in no-code network automation. Its ground-breaking Next-Gen platform provides IT operations teams with the ability to scale their hybrid multi-cloud connected networks by automating the processes associated with Diagnostic Troubleshooting, Outage Prevention and Protected Change Management. Today, over 2,500 of the world’s largest enterprises and managed services providers leverage NetBrain’s platform.
What We Need
NetBrain is looking for a collaborative and customer-minded leader with a strong technical background in network design and service delivery to join our post-sales organization as Manager, Network Automation Services, working a hybrid schedule out of our Hyderabad office. This person should have be able to use that network operations/design background to understand customer use cases, and they should be experienced in leading high performing services teams.
What You'll Do
- Manage and mentor a team of network automation engineers, providing guidance, support, and professional development opportunities.
- Develop and implement a comprehensive network automation strategy aligned with the company’s goals and objectives.
- Design, deploy, and maintain automation solutions for network configuration, monitoring, and management.
- Oversee the execution of network automation projects, ensuring they are delivered on time, within scope, and on budget.
- Work closely with cross-functional teams to integrate automation solutions with existing network infrastructure.
- Monitor and analyze network performance metrics to identify areas for improvement and optimization through automation.
- Troubleshoot and resolve complex network issues related to automation and network performance.
- Create and maintain comprehensive documentation for automation processes, procedures, and best practices.
- Stay current on industry trends and emerging technologies to continuously enhance the automation capabilities of the network.
- Additional responsibilities as assigned.
What You Bring
- Bachelor’s degree in computer science, Information Technology, or a related field. Master's degree or relevant certifications (e.g., CCNP, CCIE) are a plus.
- 8+ years of experience in network engineering or IT operations, with at least 3 years in a leadership role focusing on network automation.
- Proficiency in network automation tools and scripting languages. Strong understanding of networking protocols and network management systems.
- Proven experience in managing and leading technical teams, with strong interpersonal and communication skills.
NetBrain invites all interested and qualified candidates to apply for employment opportunities.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law.
If you have a disability that prevents or limits your ability to use or access the site, or if you require any other accommodation in the application process due to a disability, you may request a reasonable accommodation. To make a request, please contact our People Team at: people@netbraintech.com and we will be happy to assist you.
In compliance with applicable laws, NetBrain conducts holistic, individual background reviews in support of all hiring decisions.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to NetBrainFounded in 2004, NetBrain is the leader in no-code network automation. Its ground-breaking Next-Gen platform provides IT operations teams with the ability to scale their hybrid multi-cloud connected networks by automating the processes associated with Diagnostic Troubleshooting, Outage Prevention and Protected Change Management. Today, over 2,500 of the world’s largest enterprises and managed services providers leverage NetBrain’s platform.
What We Need
NetBrain needs a Training Developer who can create and maintain eLearning, instructor-led training, and blended learning content for NetBrain University and internal training initiatives. The role requires someone who understands instructional design, multimedia best practices, and how to turn technical product knowledge into clear, effective training content.
What You'll Do
- Create and maintain eLearning, ILT, and blended learning content for NetBrain University and internal training projects.
- Develop training materials covering NetBrain platform functionality, workflows, customer use cases, power-user topics, and administration topics.
- Produce and edit instructional video, audio, and multimedia assets for courses and learning projects.
- Work with technical trainers, instructional designers, and subject matter experts to convert technical requirements into effective learning content.
- Update existing courses and assets based on product enhancements, module updates, and recurring releases.
- Apply NetBrain training standards, templates, and content guidelines, and occasionally conduct training sessions as needed.
What You Bring
- Bachelor’s degree with at least 5 years of related experience in training content development, or master’s degree with 3+ years, or equivalent experience.
- Strong knowledge of instructional design principles, multimedia best practices, and eLearning development.
- Able to solve content-related issues creatively and improve course clarity, accuracy, and effectiveness.
- Proficient with tools such as Articulate 360, Camtasia, Scribe, Docebo LMS, NetBrain University, Monday.com, SharePoint, and Confluence.
- Strong collaboration and communication skills for working with technical teams, SMEs, and non-experts.
NetBrain invites all interested and qualified candidates to apply for employment opportunities.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law.
If you have a disability that prevents or limits your ability to use or access the site, or if you require any other accommodation in the application process due to a disability, you may request a reasonable accommodation. To make a request, please contact our People Team at: people@netbraintech.com and we will be happy to assist you.
In compliance with applicable laws, NetBrain conducts holistic, individual background reviews in support of all hiring decisions.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to NetBrainDevops Engineer (Development Operations Engineer, SaaS)
Share this job
Founded in 2004, NetBrain is the leader in no-code network automation. Its ground-breaking Next-Gen platform provides IT operations teams with the ability to scale their hybrid multi-cloud connected networks by automating the processes associated with Diagnostic Troubleshooting, Outage Prevention and Protected Change Management. Today, over 2,500 of the world’s largest enterprises and managed services providers leverage NetBrain’s platform.
What We Need
NetBrain is looking for a DevOps Engineer who will combine deep network domain knowledge of current operational challenges. In this role, You'll focuses on AWS cloud infrastructure, automation, and secure deployments.NetBrain has a global presence with offices worldwide. There are opportunities for employees with top performance to transfer to other offices in the future.
What You'll Do
- Collaborate with product, development and security teams to deliver solutions efficiently and securely.
- Design, deploy and manage scalable AWS cloud infrastructure, using advanced scripts and tools to ensure the implementation of infrastructure as code (using Terraform, CloudFormation or AWS CDK).
- Build and maintain CI/CD pipelines with automated testing and deployment gating (CodePipeline, CodeBuild, Github Actions or Jenkins).
- Automate provisioning and deployments for microservices and serverless workloads.
- Establish monitoring, tracing and alerting with CloudWatch, Prometheus/Grafana, Datadog and X-Ray.
- Implement centralized logging.
- Manage IAM roles, policies and enforce least-privilege access and implement encryption (at rest and in transit), secure APIs and AWS WAF.
- Integrate container security practices while supporting compliance efforts with automated controls and documentation.
- Configure and manage VPCs, subnets, routing, NAT gateways and secure connectivity.
- Design and maintain highly available multi-AZ and multi-region architectures.
- Develop and test backup and disaster recovery strategies (AWS Backup, RDS snapshots, S3 versioning).
- Respond to incidents, perform root cause analysis and implement preventative measures.
- Maintain clear technical documentation, runbooks and onboarding guides.
Who You Are
- 5 years of experience with cloud-related technologies such as AWS, Azure, or Google Cloud with a bachelor’s degree; or 3 years and a master’s degree.
- Expertise in programming in Python, Ruby, or Bash scripting languages.
- Solid understanding of CI/CD tools.
- AWS Professional Certification is a plus.
- Familiar with the provision and configuration using management tools (e.g., Puppet, Chef, Ansible).
- Familiar with application monitoring tools like ELK, Splunk, or Datadog.
- Familiar with IaC such as Terraform or CloudFormation.
- Experience with SAAS project implementation.
NetBrain invites all interested and qualified candidates to apply for employment opportunities.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law.
If you have a disability that prevents or limits your ability to use or access the site, or if you require any other accommodation in the application process due to a disability, you may request a reasonable accommodation. To make a request, please contact our People Team at: people@netbraintech.com and we will be happy to assist you.
In compliance with applicable laws, NetBrain conducts holistic, individual background reviews in support of all hiring decisions.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to NetBrainFounded in 2004, NetBrain is the leader in no-code network automation. Its ground-breaking Next-Gen platform provides IT operations teams with the ability to scale their hybrid multi-cloud connected networks by automating the processes associated with Diagnostic Troubleshooting, Outage Prevention and Protected Change Management. Today, over 2,500 of the world’s largest enterprises and managed services providers leverage NetBrain’s platform.
What We Need
NetBrain is looking for a Network Automation Engineer who will combine deep network domain knowledge of current operational challenges. In this role, you will use NetBrain’s unique automation platform, and partner with network engineers and architects worldwide to implement innovative network automation solutions. NetBrain has a global presence with offices worldwide. There are opportunities for employees with top performance to transfer to other offices in the future.
The Impact You’ll Make
This will be the dream job for you if you are passionate about automating network operations and network troubleshooting. Instead of using scripting language such as Python, Perl, Ansible, Puppet, etc. to automate pre-defined problems at smaller scale, you can use NetBrain to automate thousands of network problems and achieve true end to end network automation. With this role, you will provide automation solutions for the largest Enterprises and Service Providers in the world, helping them automate high frequency, high cost tickets resolution.
What You'll Do
- Contribute to the evolution of how Network Operations can be automated and transformed for global Enterprises and MSPs
- Lead customers in the identification of high impact automation targets for their Network Operations through analysis of ITSM data
- Analyze customer’s network technologies, existing playbooks and design documents to create automation solutions
- Train and develop customer engineers with automation knowledge to continue to automate on the NetBrain platform
- Architect and create automation for critical network operations tasks through NetBrain’s automation capabilities (Runbook, Qapp, Dataview, integrations etc.)
- Engage with existing vendor partnerships, research public domain knowledge to create automation content
- Additional responsibilities as assigned.
Who You Are
- You have a degree in a technical subject (STEM) or equivalent work experience preferably in a partner/post-sales services or consultant role
- 5+ years of experience in software development, network engineering, network automation, or related roles.
- Solid understanding of common network tools including Network Monitoring, Incident Management, Log Analysis, etc.
- Strong analytical and troubleshooting skills with the ability to identify issues and implement effective solutions.
- Excellent verbal and written communication skills, with the ability to collaborate effectively across teams.
- Strong attention to detail and quality, with a commitment to delivering reliable and efficient solutions.
- Fluent in English with strong communication and presentation skills
NetBrain invites all interested and qualified candidates to apply for employment opportunities.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law.
If you have a disability that prevents or limits your ability to use or access the site, or if you require any other accommodation in the application process due to a disability, you may request a reasonable accommodation. To make a request, please contact our People Team at: people@netbraintech.com and we will be happy to assist you.
In compliance with applicable laws, NetBrain conducts holistic, individual background reviews in support of all hiring decisions.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to NetBrainNetwork Automation Engineer, NA Services Team
Share this job
Founded in 2004, NetBrain is the leader in no-code network automation. Its ground-breaking Next-Gen platform provides IT operations teams with the ability to scale their hybrid multi-cloud connected networks by automating the processes associated with Diagnostic Troubleshooting, Outage Prevention and Protected Change Management. Today, over 2,500 of the world’s largest enterprises and managed services providers leverage NetBrain’s platform.
What We Need
NetBrain is looking for a Network Automation Engineer who will combine deep network domain knowledge of current operational challenges. In this role, you will use NetBrain’s unique automation platform, and partner with network engineers and architects worldwide to implement innovative network automation solutions. NetBrain has a global presence with offices worldwide. There are opportunities for employees with top performance to transfer to other offices in the future. The Impact You’ll Make This will be the dream job for you if you are passionate about automating network operations and network troubleshooting. Instead of using scripting language such as Python, Perl, Ansible, Puppet, etc. to automate pre-defined problems at smaller scale, you can use NetBrain to automate thousands of network problems and achieve true end-to-end network automation. With this role, you will provide automation solutions for the largest Enterprises and Service Providers in the world, helping them automate high frequency, high-cost tickets resolution.
What You'll Do
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You will be the resident Network Automation expert to Net Brain’s customers
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Design, create and execute automated test scripts and frameworks to ensure the quality and performance of our software products.
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Support customers by performing automated testing of software applications to identify bugs, inconsistencies, and performance issues.
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Build automations based on customer's needs for problem resolution.
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Analyze customers’ deployed network technologies, existing playbooks and design documents to create comprehensive documentation for automation scripts, frameworks, and processes.
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Identify, analyze, and resolve issues with automation scripts and tools, ensuring smooth execution and accurate results.
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Contributes to the improvement of existing automation processes and tools to enhance efficiency and effectiveness.
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Additional responsibilities as assigned.
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Who You Are
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Bachelor’s or master’s degree in computer science, Information Technology, or a related field.
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3+ years of experience in software development, network engineering, network automation, or related roles.
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Proficiency in common network tools including Network Monitoring, Incident Management, Log Analysis, etc.
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Solid analytical and troubleshooting skills with the ability to identify issues and implement effective solutions.
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Strong verbal and written communication skills, with the ability to collaborate effectively across teams.
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Attention to detail and quality, with a commitment to delivering reliable and efficient solutions.
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NetBrain invites all interested and qualified candidates to apply for employment opportunities.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law.
If you have a disability that prevents or limits your ability to use or access the site, or if you require any other accommodation in the application process due to a disability, you may request a reasonable accommodation. To make a request, please contact our People Team at: people@netbraintech.com and we will be happy to assist you.
In compliance with applicable laws, NetBrain conducts holistic, individual background reviews in support of all hiring decisions.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to NetBrain