So, what’s the role all about?

As a Specialist Automation Engineer. You will be part of a cross-functional Scrum team that develops and supports specific components of our end product. You will be working hand in hand with the other R&D people. You will be involved in new feature development; provide input to POs and developers on the correct behavior of the system. You own the quality of the product, taking full responsibility for all functional – but also non-functional – aspects, like performance, stability, security, and maintainability. Serve as the quality leader for the group and is accountable for the product quality. Drive the team for continues improvement and innovate with quality assurance practices.

How will you make an impact?

Drive an AI-first quality mindset, leveraging automation and data insights to improve testing, defect detection, and overall product quality

Design and execute AI-assisted test strategies (manual, automation, unit, integration, E2E, exploratory) for web and backend to ensure strong coverage

Own end-to-end quality of modules and releases, ensuring standards, reliability, and customer expectations are met

Identify defects early, proactively diagnose issues, and continuously improve test coverage and risk mitigation

Lead test automation efforts and define QA strategy, deliverables, and ownership across the team

Contribute to Discovery and Epic reviews, partner with stakeholders to identify risks, shape requirements, and ensure environment readiness and stability

Have you got what it takes?

B.E./B.Tech in Computer Science, Industrial, or Electronics Engineering

8–11 years of experience as an Automation QA Engineer

Strong experience in test planning and execution for scalable applications

Hands-on with Playwright (TypeScript/JavaScript); knowledge of Java/JavaScript is a plus

Experience with AI-driven testing approaches and test management tools (TestLink, Xray)

Good understanding of Agile (Scrum/Kanban) methodologies

Experience with API testing (Postman), SQL, and microservices architecture

Familiarity with virtual environments, Windows, and shell operations

Hands-on in functional and non-functional testing with a strong quality mindset

You will have an advantage if you also have:

Experience in web & backend testing

Knowledge of HTTP and cloud (AWS preferred)

Exposure to Telecom/UC systems

Experience in risk-based testing & CI/CD

ISTQB/ISEB/TMap certification is a plus

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10799

Reporting into:  Tech Manager
Role Type: Individual Contributor

About AlphaSense:

The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. Our platform is trusted by over 4,000 enterprise customers, including a majority of the S&P 500.

Founded in 2011, AlphaSense is headquartered in New York City with over 1,300 people across the globe and offices in the U.S., U.K., Finland, India, and Singapore. For more information, please visit www.alpha-sense.com. 

About the Team:

Tegus by AlphaSense facilitates extremely valuable calls between our clients and experts. Given the proprietary insights in these conversations, compliance is critical to our business, and a key component of our value add. The Compliance Team provides our clients with actionable insights while maintaining the highest legal and regulatory standards. 

About the Role:

This role will be part of our growing India Compliance Review team, providing critical coverage across global time zones to help ensure 24x5 compliance review support for our U.S. and international operations. As a Compliance Analyst, you will play a crucial role in supporting our content generation while protecting our clients from potentially sensitive information. You will gain extensive knowledge of Tegus’ cutting edge compliance program to facilitate the review of expert call transcripts. This role is fast-paced, so agility and ability to work under a tight deadline are key.

What You’ll Do: 

• Review expert call transcripts to detect and resolve any instances of material nonpublic and confidential information in accordance with internal protocols, applicable laws/regulations, and industry standards.
• Complete due diligence review of each call, document any violations comprehensively, and escalate non-compliance with Tegus sourcing guidelines as necessary.
• Conduct advanced research of financial reports and regulatory filings using internal databases and external resources to determine the extent to which information exists in the public domain.
• Proactively manage internal and external communications while maintaining efficiency and adaptability in a fast-paced, time-sensitive environment.
• Perform administrative tasks, including but not limited to, inputting, tracking, and maintaining accurate data on processes, transcripts, and workflows, while identifying opportunities to improve operational efficiency.

Who You Are:

• 1-2 years of experience in research, compliance, legal support or operations roles — such as  paralegal, legal assistant, analyst, or BPO/editorial specialist or similar — is preferred, but not required.
• Acute attention to detail and strong written and verbal fluency in English and reading comprehension with proofreading, drafting, and investigative/research experience.
• Ability to effectively prioritize tasks, manage time, and remain highly organized while working independently.
• Thrives in a dynamic, fast-paced environment, with the ability to adapt quickly to changing priorities and contribute to innovative solutions that support Tegus’ business needs.
  
  

About AlphaSense:

The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. Our platform is trusted by over 4,000 enterprise customers, including a majority of the S&P 500.

Founded in 2011, AlphaSense is headquartered in New York City with over 1,300 people across the globe and offices in the U.S., U.K., Finland, India, and Singapore. For more information, please visit www.alpha-sense.com. 

About the Team:

Tegus by AlphaSense facilitates extremely valuable calls between our clients and experts. Given the proprietary insights in these conversations, compliance is critical to our business, and a key component of our value add. The Compliance Team provides our clients with actionable insights while maintaining the highest legal and regulatory standards. 

About the Role:

This role will be part of our growing India Compliance Review team, providing critical coverage across global time zones to help ensure 24x5 compliance review support for our U.S. and international operations. As a Compliance Analyst, you will play a crucial role in supporting our content generation while protecting our clients from potentially sensitive information. You will gain extensive knowledge of Tegus’ cutting edge compliance program to facilitate the review of expert call transcripts. This role is fast-paced, so agility and ability to work under a tight deadline are key.

What You’ll Do: 

• Review expert call transcripts to detect and resolve any instances of material nonpublic and confidential information in accordance with internal protocols, applicable laws/regulations, and industry standards.
• Complete due diligence review of each call, document any violations comprehensively, and escalate non-compliance with Tegus sourcing guidelines as necessary.
• Conduct advanced research of financial reports and regulatory filings using internal databases and external resources to determine the extent to which information exists in the public domain.
• Proactively manage internal and external communications while maintaining efficiency and adaptability in a fast-paced, time-sensitive environment.
• Perform administrative tasks, including but not limited to, inputting, tracking, and maintaining accurate data on processes, transcripts, and workflows, while identifying opportunities to improve operational efficiency.

Who You Are:

• 1-2 years of experience in research, compliance, legal support or operations roles — such as  paralegal, legal assistant, analyst, or BPO/editorial specialist or similar — is preferred, but not required.
• Acute attention to detail and strong written and verbal fluency in English and reading comprehension with proofreading, drafting, and investigative/research experience.
• Ability to effectively prioritize tasks, manage time, and remain highly organized while working independently.
• Thrives in a dynamic, fast-paced environment, with the ability to adapt quickly to changing priorities and contribute to innovative solutions that support Tegus’ business needs.
  
  

The Role

We are currently seeking a Security Operations Analyst to join our Information & Risk Team! The SecOps Analyst will have the opportunity to help take Addepar’s Security and Risk Program to the next level, through insights based on our current state. In this role, this person will work as part of the Security Operations function to investigate security alerts, develop new monitoring strategies, and work with the wider business as part of our Vulnerability Management program. The candidate will also work to document and analyse existing critical operational processes, owners and controls, and help find opportunities to optimise those controls, increase security and reduce risk. The successful candidate will bring a strong process approach, with a preference for simple, achievable and repeatable solutions.    

Applicants must have legal authorization to work in the country where this role is based on the first day of employment. Visa sponsorship is not available for this position.

What You’ll Do

• Triage and respond to security alerts generated by our monitoring toolset, ensuring thorough investigation.
• Research and develop new monitoring strategies and build out analytics to improve our detection capabilities.
• Update or create new documentation for security tools, processes, playbooks, and procedures.
• Assist other areas of the business in effectively prioritizing and remediating vulnerabilities.
• Work closely with partners across Addepar teams, such as R&D, to evaluate critical processes, including the identification of key control points and owners.
• In partnership with Security and Risk Leadership, identify, document and track opportunities for process and control improvement.

Who You Are

• You have 4+ years of experience in Security Operations with a proven track record of investigating a variety of security alerts.
• You hold a Bachelor’s degree in Computer Science, Cyber Security, or a related field.
• Curious about information security with a desire to be a part of a fast-paced and supportive team who can help you learn on the job.
• Enjoys problem solving and finding simple solutions that bring multiple business benefits
• Strong communication skills and people skills - enjoys working with new people in different teams across the business but can also work independently
• Strong organisational skills and attention to detail
• Experience documenting simple and clear processes, runbooks, and process flows

Required Technical Skills:

• Proven experience with Sumo Logic, Splunk, or similar platforms (writing complex queries is a must).
• Direct experience performing security investigations
• Hands-on experience with Amazon Web Services (AWS) or similar cloud platform and strong understanding of implementing security best practices in the cloud. 
• Experience with Okta and Google Workspace environments will be highly desired.
• Experience with Infrastructure as Code tools such as Terraform.
  
  

  • Important Note: This role requires working from our Pune office 3 days a week (hybrid work model)

   

About the Team

DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, we want to talk to you!

About the Role

In this role, your main focus will be to work on a variety of QA and triage tasks to assist in the development of our autonomous delivery robot.  A primary focus of the role will be to triage the logs of the daily testing runs of the robots conducted in the US. This includes replaying and analyzing specific events as annotated by the testing team, categorizing such events, and working with the software team to evaluate any required improvements. The role could also involve setting up various simulation scenarios for testing within our simulation environment as well as creating maps used by the autonomy stack for navigation. 

You’re excited about this opportunity because you will…

• Analyze: Utilize proprietary diagnostic tools and techniques to triage and diagnose robot autonomy issues accurately and efficiently
• Execute: Take charge of ensuring the prompt analysis of issues, generating reports and data visualizations that effectively prioritize and summarize identified issues
• Build: Develop and construct diverse scenarios within a simulation environment to test and validate new autonomy features. Additionally, create and maintain a library of scenarios to support comprehensive regression testing
• Collaborate: Work cross-functionally with Operations, Program Management, and Software Engineering teams to provide an effective feedback loop of identifying, routing, and monitoring key issues across various systems of the autonomy stack
• Optimize: Streamline and enhance QA processes and workflows
• Lead: Have opportunities to take end-to-end ownership of QA initiatives, encompassing process establishment, defining metrics, new team member training, execution, quality auditing, and reporting

We're excited about you because...

• Familiarity with autonomous vehicle systems
• A self-starter. Thrives in fast-paced, dynamic environments with a proactive, action-oriented approach
• Adaptable; you exhibit the agility to swiftly grasp new concepts, adapt to evolving project requirements, and become a proficient specialist
• An innovator, actively seeking opportunities to enhance processes and drive improvements in quality and efficiency
• Exceptional attention to detail, enabling you to discern subtle visual differences in frame-by-frame comparisons

Qualifications:

• Bachelor's degree in engineering or a related field, or equivalent work experience to 2+ Years of industry experience as a QA Engineer or equivalent
• Proficiency in using Issue Tracking Software such as Jira
• Exceptional analytical skills
• Proven ability to collaborate and communicate effectively across different functional teams
• Track record of high quality deliverables with minimal supervision
• Must be located in Hyderabad, India 

Nice to have...

• Familiarity with Linux and command line interfaces
• Familiarity with version control tools such as Git and ability to run basic commands/workflows
• Experience with one or more data analytics and business intelligence tools, such as Sigma
• Experience with SQL

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

Come help us build the world's most reliable on-demand, logistics engine for delivery! We're bringing on experienced engineers to help us further our 24x7, global infrastructure system that powers DoorDash’s three-sided marketplace of consumers, merchants, and dashers.

About the Role

The Data User Platform and Programs team works at the intersection of data infrastructure, reliability, governance, developer tooling and AI systems, supporting thousands of internal data users including engineers, analysts, data scientists and business stakeholders.

This role is part of a founding engineering team in India, offering high ownership, strong growth opportunities, and direct influence over the platform’s long-term architecture. 

You will work on systems such as:

• Platform foundations for reliability, observability, cost-efficiency and compliance
• A unified data discovery and catalog experience
• AI-powered assistants and workflows for analytics and operations

You will collaborate closely with product managers, data engineers, and analytics teams to deliver solutions that reduce friction and increase trust across the data ecosystem.

You’re excited about this opportunity because you will…

• Improve scalability, performance, and reliability of data platform services through strong engineering practices
• Build and operate data discovery and metadata platforms that help users find the right datasets, dashboards, and metrics quickly and confidently
• Develop AI-enabled services and workflows, including self-serve tooling for creating, evaluating, and improving AI assistants
• Add observability, monitoring, and operational tooling to maintain platform SLAs and reduce incident response time
• Drive cost-efficient data platform design by identifying underutilized, redundant, or idle datasets, services, and compute resources
• Embed cost awareness into the data lifecycle, including:
• Designing systems that encourage reuse over duplication
• Instrumenting usage and cost signals into platform services
• Supporting safe deprecation and cleanup of stale data assets
• Partner with cross-functional teams in a fast-moving, product-driven environment

We’re excited about you because…

• B.E./B.Tech., M.E./M.Tech, or Ph.D. in Computer Science or equivalent
• 6+ years of experience with CS fundamental concepts and experience with at least one of the programming languages of Go, Java, and Python
• Prior technical experience in Big Data infrastructure, Cost Efficiency & Governance, you've built meaningful pieces of data infrastructure. Bonus if those were open-sourced technologies like Spark, Clickhouse, Iceberg and Airflow
• Experience improving efficiency, scalability, and stability of data platforms
• Experience building or operating backend systems in production environments

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

Come help us build the world's most reliable on-demand, logistics engine for delivery! We're bringing on experienced engineers to help us further our 24x7, global infrastructure system that powers DoorDash’s three-sided marketplace of consumers, merchants, and dashers.

About the Role

The Data User Platform and Programs team works at the intersection of data infrastructure, reliability, governance, developer tooling and AI systems, supporting thousands of internal data users including engineers, analysts, data scientists and business stakeholders.

This role is part of a founding engineering team in India, offering high ownership, strong growth opportunities, and direct influence over the platform’s long-term architecture. 

You will work on systems such as:

• Platform foundations for reliability, observability, cost-efficiency and compliance
• A unified data discovery and catalog experience
• AI-powered assistants and workflows for analytics and operations

You will collaborate closely with product managers, data engineers, and analytics teams to deliver solutions that reduce friction and increase trust across the data ecosystem.

You’re excited about this opportunity because you will…

• Improve scalability, performance, and reliability of data platform services through strong engineering practices
• Build and operate data discovery and metadata platforms that help users find the right datasets, dashboards, and metrics quickly and confidently
• Develop AI-enabled services and workflows, including self-serve tooling for creating, evaluating, and improving AI assistants
• Add observability, monitoring, and operational tooling to maintain platform SLAs and reduce incident response time
• Drive cost-efficient data platform design by identifying underutilized, redundant, or idle datasets, services, and compute resources
• Embed cost awareness into the data lifecycle, including:
• Designing systems that encourage reuse over duplication
• Instrumenting usage and cost signals into platform services
• Supporting safe deprecation and cleanup of stale data assets
• Partner with cross-functional teams in a fast-moving, product-driven environment

We’re excited about you because…

• B.E./B.Tech., M.E./M.Tech, or Ph.D. in Computer Science or equivalent
• 3+ years of experience with CS fundamental concepts and experience with at least one of the programming languages of Go, Java, and Python
• Prior technical experience in Big Data infrastructure, Cost Efficiency & Governance, you've built meaningful pieces of data infrastructure. Bonus if those were open-sourced technologies like Spark, Clickhouse, Iceberg and Airflow
• Experience improving efficiency, scalability, and stability of data platforms
• Experience building or operating backend systems in production environments

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the role

We are looking for a dedicated Workday Integrations Specialist to join our People Tech team. This role involves crafting and managing integrations within Workday, enhancing system functionality, and providing essential support to our business operations.

Key Responsibilities:

Integration Development and Management:

• Collaborate with stakeholders to understand integration needs and objectives.
  
  
• Design and implement robust integration solutions connecting Workday with internal and external systems using tools such as Workday Studio, EIB, and Core Connectors, Picof/ PECI
  
  
• Ensure the accuracy, efficiency, and security of data through comprehensive testing and error management.
  
  
• Provide ongoing support and maintenance for existing integrations, serving as the primary technical contact for business teams.
  
  
• Document all integration processes and maintain a detailed log of system changes and updates.
  
  

System Configuration and Enhancement:

• Develop custom Workday Extend applications by working closely with business stakeholders to meet their needs.
  
  
• Recommend and implement improvements and innovations within the Workday platform.
  
  
• Lead the integration aspects of Workday system upgrades, ensuring compatibility and functionality with new releases.
  
  

Compliance and Collaboration:

• Work alongside the HR team to ensure system security, business process compliance, and alignment with audit requirements such as SOC and SOX.
  
  
• Engage with the broader Workday community to stay abreast of new technologies and best practices, using this knowledge to propose solutions that address business challenges.
  
  

Project and Implementation Leadership:

• Lead Workday integration projects from conception through to successful execution, ensuring alignment with the overall People Tech roadmap.
  
  
• Manage the implementation of system configurations, testing, training, and deployment to enhance user adoption and satisfaction.
  
  

Our Humble Expectations 

• 3-4 years of experience in Workday integration development and support, including at least 1 year of experience with Workday Extend.
  
  
• Demonstrable knowledge of Workday technologies such as Workday Studio, EIBs, Core Connectors, BIRT Reporting, PECI, Cloud Connectors, and Document Transformation.
  
  
• Proficiency in data transformation languages including XSLT and XTT/ETV.
  
  
• Strong capability in designing complex reports and dashboards.
  
  
• Excellent analytical skills and the ability to manage sensitive and confidential information with discretion.
  
  
• Strong interpersonal and communication skills, with a proven track record of effective project management and cross-functional collaboration.
  
  
• A Workday integration certification is highly desirable.
  
  

About you:

• You are a creative problem-solver who is enthusiastic about leveraging technology to streamline and enhance business processes.
  
  
• You possess a solid understanding of core HR business practices and are adept at applying this knowledge in a technical environment.
  
  
• Your approach is proactive, and you are recognized for your organizational skills and your ability to lead projects effectively.
  
  
• Join our team and contribute to our mission of maximizing the potential of our HR technologies to drive business success.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

Role Summary and Impact

As part of the Global Operations Centre (GOC), you will work closely with teams across the United States, Europe, and Asia to deliver high-impact solutions in a collaborative, multicultural environment. We are looking for a Manager Social who will:

• Make Strategies and Planning
• Execution and Optimization for Paid campaigns across social media platforms
• Create Performance reports & review deck for clients
• Understand the projects and clients requirements & deliver accordingly
• Coordinate with cross functions to deploy campaigns

Skills and Experience

If this opportunity looks right for you, we are looking for candidates who have:

• Graduation or Post Graduation Degree in Any stream
• 4-6 years of Experience of running paid social campaigns
• In-depth knowledge of social platforms (Facebook, Twitter, LinkedIn, Snapchat etc.)
• Have created Media plans for client briefs
• Excellent communication and interpersonal skills
• Proficiency in MS-Office and Social Media Management Tools like SocialFlow, Sprinklr, etc
• Should be able to Multi task and handle multiple clients at one time
• Hand on experience in social media advertising and ad creation & optimization
• Active interest in digital, Paid media, planning, strategizing, web analytics and other aspects of performance marketing.
• Team Management

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

Role Summary and Impact

As part of the Global Operations Centre (GOC), you will work closely with teams across the United States, Europe, and Asia to deliver high-impact solutions in a collaborative, multicultural environment. We are looking for a Senior Executive Social who will:

• Make Strategies and Planning
• Execution and Optimization for Paid campaigns across social media platforms
• Create Performance reports & review deck for clients
• Understand the projects and clients requirements & deliver accordingly
• Coordinate with cross functions to deploy campaigns

Skills and Experience

If this opportunity looks right for you, we are looking for candidates who have:

• Graduation or Post Graduation Degree in Any stream
• 2+ Year of Experience of running paid social campaigns
• Have created Media plans for client briefs
• Excellent communication skills
• Meta certification is a plus
• Should be able to Multi task and handle multiple clients at one time
• Hand on experience in social media advertising and ad creation & optimization

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

About the role

We are seeking an accomplished Data Engineer to join our dynamic and rapidly expanding Tech Ops division. With significant projected growth, this is an opportunity to drive meaningful technical impact. In this role, you will work directly with customers, data vendors, and internal engineering teams to design, implement, and optimize complex data integration solutions within a modern, large‑scale cloud environment.

You will leverage advanced skills in distributed computing, data architecture, and cloud-native engineering to enable scalable, resilient, and high‑performance data ingestion and transformation pipelines. As a trusted technical advisor, you will guide customers in adopting Abacus’s core data management platform and ensure high-quality, compliant data operations across the lifecycle.

Your day to day

• Architect, design, and implement high-volume batch and real-time data pipelines using PySpark, SparkSQL, Databricks Workflows, and distributed processing frameworks.
• Build end‑to‑end ingestion frameworks integrating with Databricks, Snowflake, AWS services (S3, SQS, Lambda), and vendor data APIs, ensuring data quality, lineage, and schema evolution.
• Develop data modeling frameworks, including star/snowflake schemas and optimization techniques for analytical workloads on cloud data warehouses.
• Lead technical solution design for health plan clients, creating highly available, fault-tolerant architectures across multi-account AWS environments.
• Translate complex business requirements into detailed technical specifications, engineering artifacts, and reusable components.
• Implement security automation, including RBAC, encryption at rest/in transit, PHI handling, tokenization, auditing, and compliance with HIPAA and SOC 2 frameworks.
• Establish and enforce data engineering best practices, such as CI/CD for data pipelines, code versioning, automated testing, orchestration, logging, and observability patterns.
• Conduct performance profiling and optimize compute costs, cluster configurations, partitions, indexing, and caching strategies across Databricks and Snowflake environments.
• Produce high-quality technical documentation including runbooks, architecture diagrams, and operational standards.
• Mentor junior engineers through technical reviews, coaching, and training sessions for both internal teams and clients.

What you bring to the team

• Bachelor’s degree in Computer Science, Computer Engineering, or a closely related technical field.
• 7+ years of hands‑on experience as a Data Engineer working with large‑scale, distributed data processing systems in modern cloud environments.
• Working knowledge of U.S. healthcare data domains—including claims, eligibility, and provider datasets—and experience applying this knowledge to complex ingestion and transformation workflows.
• Strong ability to communicate complex technical concepts clearly across both technical and non‑technical stakeholders.
• Expert‑level proficiency in Python, SQL, and PySpark, including developing distributed data transformations and performance‑optimized queries.
• Demonstrated experience designing, building, and operating production‑grade ETL/ELT pipelines using Databricks, Airflow, or similar orchestration and workflow automation tools.
• Proven experience architecting or operating large‑scale data platforms using dbt, Kafka, Delta Lake, and event‑driven/streaming architectures, within a cloud‑native data services or platform engineering environment—requiring specialized knowledge of distributed systems, scalable data pipelines, and cloud‑scale data processing.
• Experience working with structured and semi‑structured data formats such as Parquet, ORC, JSON, and Avro, including schema evolution and optimization techniques.
• Strong working knowledge of AWS data ecosystem components—including S3, SQS, Lambda, Glue, IAM—or equivalent cloud technologies supporting high‑volume data engineering workloads.
• Proficiency with Terraform, infrastructure‑as‑code methodologies, and modern CI/CD pipelines (e.g., GitLab) supporting automated deployment and versioning of data systems.
• Deep expertise in SQL and compute optimization strategies, including Z‑Ordering, clustering, partitioning, pruning, and caching for large‑scale analytical and operational workloads.
• Hands‑on experience with major cloud data warehouse platforms such as Snowflake (preferred), BigQuery, or Redshift, including performance tuning and data modeling for analytical environments.

What we would like to see but not required:

• Experience in large-scale healthcare or payer data environments.

What you’ll get in return :

• Competitive Leave & Benefits
• Comprehensive health coverage
• Equity for every employee – share in our success
• Growth-focused environment – your development matters here

Work arrangements :

• Standard hours: 8 hours/day, 5 days/week
• Location: Pune, Hybrid (3 days a week in office)
• Shift: 12pm-9pm IST

Job Title: ORMB ITSO

 About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the  British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO? 

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

Job Description:

ORMB ITSO(5-8 Years)

Location: Pune

WHO YOU ARE

As a Sr. Solutions Manager, you are an experienced people manager and senior-level solution strategist with a strong background in life and annuity operations, implementation, and enterprise technology ecosystems. You bring depth in solution definition, cross-functional collaboration, and client engagement, and you serve as a critical bridge between business needs and technical execution.

You lead a small team of Solutions Consultants/Managers, provide elevated guidance on complex solution efforts, and ensure the delivery of consistent, scalable, and client-aligned outcomes.

WHAT YOU’LL DO:

Team Leadership

• Manage and mentor a small team of Solutions Consultants or Solutions Managers, guiding their professional development, solutioning skills, and delivery quality.
• Provide coaching on requirements discovery, facilitation, documentation, and client engagement best practices.
• Support hiring, onboarding, and capability-building activities for the team.

Solution Definition & Oversight

• Lead and oversee solution scoping and requirements activities for complex clients or multi-track initiatives.
• Ensure solution approaches are aligned to Zinnia’s architecture, product capabilities, and strategic direction.
• Review and approve team-produced documentation for accuracy, clarity, and consistency.

Client Engagement

• Serve as a senior-level resource for client discussions, escalations, and alignment needs.
• Translate client business objectives into structured, feasible solution recommendations.
• Act as the voice of the customer during internal planning sessions to ensure end-to-end alignment.

Cross-Functional Collaboration

• Partner closely with Product, Technology, Operations, Finance, Compliance, and other capability areas to ensure solutions are feasible and well-integrated across functions.
• Collaborate with Sales or Pre-Sales when solutioning support is needed for strategic pursuits.
• Facilitate cross-functional planning sessions to drive alignment, manage risks, and ensure holistic outcomes.

Process & Delivery Excellence

• Ensure solutioning best practices, templates, and methodologies are followed across the team.
• Identify process gaps and workflow improvements to increase efficiency and solution quality.
• Promote consistency in requirements management, solution documentation, and internal knowledge sharing.

WHAT YOU’LL NEED

• Bachelor’s degree in Business, Information Systems, or related field; or equivalent experience.
• 10+ years of experience in business analysis, solutions consulting, implementations, or related roles within life insurance, annuities, financial services, or similar industries.
• 3+ years leading teams of consultants and managers, providing strategic guidance, performance coaching and development.
• Strong understanding of operational processes, enterprise systems, and cross-functional interdependencies.
• Demonstrated expertise in requirements gathering, solution definition, and facilitation.
• Excellent communication and presentation skills with demonstrated ability to engage with senior stakeholders.
• Strong problem-solving, analytical thinking, and decision-making skills.
• Proficiency with standard productivity and requirements tools.

BONUS POINTS

• Experience with Zinnia’s platforms, ecosystem, or implementation framework.
• Demonstrated process improvement, change management, or workflow optimization experience.
• Ability to lead teams through ambiguity and evolving client needs.

WHAT’S IN IT FOR YOU?

We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

#LI-SC1

WHAT’S IN IT FOR YOU?

We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

#LI-SC1

Location Details: Pune, Hybrid

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time, others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely

This is a hybrid position. You’ll divide your time between working remotely from your home and an office, so you should live within commuting distance. Hybrid teams may work in-office as much as a few times a week or as little as once a month or quarter, as decided by leadership. The hiring manager can share more about what hybrid work might look like for this team

Join Our Team...

The Principal Product Manager role involves managing the device fleet management platform that underpins GoDaddy's terminal and point-of-sale ecosystem. In this crucial job, you will handle portals and interfaces to enable scalable device operations for banking partners and ISV integrations covering thousands of devices in the field. Additionally, you will be the primary strategic contact for partner requirements, converting complex needs into actionable product plans and ensuring smooth operations at scale

The fleet management platform serves as the operational foundation that keeps thousands of payment devices functioning efficiently in the field. Your efforts have a direct effect on merchant uptime, partner happiness, and operational expenses. You'll help GoDaddy expand device operations efficiently while fulfilling partner commitments that support business growth. This is a high-visibility role where your work directly affects strategic partner relationships and the dependability of commerce experiences for merchants worldwide

This role sits at the critical intersection of product, partnerships, and operations—requiring both strategic vision and execution excellence. Join us and make an impact!

What you'll get to do...

Responsibility for Fleet Management Platform

• Product Strategy & Roadmap: Define and complete the long-term vision and quarterly roadmap for our Fleet Management Platform, balancing partner needs, operational requirements, and technical debt
• End-to-End Product Management: Own all aspects of the product surface including features, user experience, performance, reliability, and scalability
• User Experience: Build intuitive interfaces for internal operations teams, partner support personnel, and technical administrators managing device fleets at scale
• Platform Reliability: Ensure platform uptime, performance SLAs, and robust error handling to support mission-critical device management operations
• Diagnostic & Troubleshooting Tools: Build comprehensive diagnostic capabilities enabling rapid identification and resolution of device, connectivity, and software issues across the fleet

Partner Requirements Management

• Primary Partner Interface: Act as the chief product liaison for our Banking/ISV partners concerning device-adjacent product requirements.
• Requirements Intake & Discovery: Lead intake process for initiatives driven by collaboration, conducting detailed discovery to understand business context, technical constraints, and success criteria
• Collaborator Translation: Convert partner business needs into well-defined product requirements, user stories, and technical specifications.
• Partner Relationship Management: Build positive relationships with key partners, establishing trust as a reliable product partner who delivers on commitments
• Strategic Alignment: Ensure partner requests align with broader platform strategy, negotiate scope and timelines, and manage partner expectations throughout delivery

Your experience should include...

• 8+ years of product management experience in B2B SaaS, FinTech, payments hardware, POS systems, or terminal management, with a proven track record managing hardware/device ecosystems at scale
• Strong program management skills with experience coordinating complex, cross-functional initiatives, including RAID management, release planning, and go-to-market execution
• Direct partner and client-facing experience, serving as the primary product interface for enterprise partners or banking clients, with the ability to manage complex integration processes
• Ability to translate ambiguous business requirements into clear product specifications, with strong analytical skills in defining, tracking, and reporting on operational metrics
• Deep knowledge of the payments industry, including certifications, compliance requirements, and partner integration processes
• Familiarity with telemetry systems, logging infrastructure, and operational monitoring tools to support platform health and device ecosystem management

You might also have...

• Bachelor's degree in computer science, Engineering, Business, or related field, or equivalent experience
• Experience with fleet management platforms, MDM (Mobile Device Management), or remote device administration
• Technical background with understanding of architecture and system development, REST APIs, cloud infrastructure, and device SDKs
• Experience with Agile/Scrum methodologies and product management tools (Jira, Confluence, etc.)

We've got your back...  We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way

We encourage you to apply even if your experience or skillset doesn’t align perfectly with every requirement. We value a wide range of backgrounds and transferable skills, and we are excited to support learning and growth

About us...  GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to myrecruiter@godaddy.com

GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies

Location Details: Pune, India 

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​

This is a hybrid position. You’ll divide your time between working remotely from your home and an office, so you should live within commuting distance. Hybrid teams may work in-office as much as a few times a week or as little as once a month or quarter, as decided by leadership. The hiring manager can share more about what hybrid work might look like for this team.

What you'll get to do...

• Partner with business leaders to understand financial needs and align strategies with organisational goals.
• Develop and implement financial models and forecasts to evaluate performance, identify trends, and predict outcomes.
• Analyse financial data and deliver clear, actionable reports and presentations to senior management.
• Drive budgeting and forecasting processes, ensuring accuracy and alignment with business objectives.
• Identify risks and opportunities, recommend mitigation strategies, and support new financial systems and process improvements.

Your experience should include...

• 4+ years of finance experience in a global organisation, including financial modeling, forecasting, and analysis.
• Advanced technical skills in Excel and Power BI; familiarity with Adaptive Planning, Workday, and QuickSight is a plus.
• Expertise in financial modeling and forecasting techniques with a focus on accuracy and insight.
• Proven collaboration experience across regions, teams, and external partners to drive performance and solve problems.

You might also have...

• A Bachelor’s or master’s degree in Finance or Accounting or equivalent experience
• Professional certification such as CFA, CA or MBA in Finance

We've got your back...  We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

We encourage you to apply even if your experience or skillset doesn’t align perfectly with every requirement. We value a wide range of backgrounds and transferable skills, and we are excited to support learning and growth.

About us...  GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to myrecruiter@godaddy.com. 

GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.

Location Details: India, Remote

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely

This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings

Join Our team... 

Join our team at GoDaddy, the largest services platform for entrepreneurs worldwide. We empower over 21 million customers globally by providing essential tools and assistance to help them thrive online

As a Senior Network Engineer, you will be a key member of our Network Operations Team, working alongside world-class engineers to operate and evolve GoDaddy’s global network infrastructure. This role is ideal for a self-motivated professional who thrives in a fast-paced environment, enjoys solving complex problems, and is passionate about driving operational excellence and innovation

What you'll get to do...

• Deploy, configure, and support a multi-vendor network infrastructure in data centers, large enterprise campus environments, and corporate sites globally (routers, switches, firewalls, hardware load-balancers)
• Provide Tier 2/3 troubleshooting support for complex hosting and enterprise network environments, independently analyzing and resolving diverse technical challenges
• Participate in an after-hours on-call rotation, responding to network events, incident investigations, and remediation efforts 
• Collaborate with Network and Security Architects, Software Developers, Server and Platform Engineers, and Data Center Operations to deliver robust network solutions
• Contribute to the development and improvement of processes, procedures, and network design standards to enhance team efficiency and network availability
• Mentor and support junior engineers, sharing knowledge and best practices
• Participate in architectural reviews and provide feedback to ensure operational reliability

Your experience should include...

• 4+ years of experience as a Network Engineer
• Experience with OSPF, BGP, MPLS, and related routing/switching protocols in carrier and hosting environments
• Knowledge of different OS IOS, IOS-XR, and NX-OS; Cisco Catalyst & Nexus switches, Arista data center switches, and Juniper routers/firewalls
• Proficiency with network management/monitoring tools (e.g., SNMP, gNMI, RANCID, ElasticSearch, SelectorAI)
• Experience with scripting or programming languages (Python preferred) and version control systems (e.g., GIT , API integrations, shell commands and directory structure, Familiarity with IDEs like Visual Studio Code or similar

You might also have...

• CCNP or JNCIS certification or equivalent experience preferred
• Networks with senior internal and external personnel in own area of expertise
• Routinely uses version control and scripting to automate tasks and improve team velocity

We've got your back...  We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way.

We encourage you to apply even if your experience or skillset doesn’t align perfectly with every requirement. We value a wide range of backgrounds and transferable skills, and we are excited to support learning and growth.

About us...  GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to myrecruiter@godaddy.com

GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies

About the Team :

As an Engineering Manager for the CPD Pune team, you will lead multiple teams of Software Engineers (SEs) to provide long-term stability and last-mile delight to our customers.

Rubrik EM's are first and foremost accomplished engineers and passionate leaders who are obsessed with building strong teams. As we drive forward for the success of our customers, you will hold the team accountable to improve the product quality and maintain stability while delivering on the Product roadmap. You will champion the Customer and establish a culture of customer centricity. You will partner with various stakeholders, including but not limited to Product, Support org, and other engineering teams, to continuously raise the bar for Rubrik products.

You will be in high demand, and this role requires a strong leader who brings empathy and creates engagement while maintaining high quality. You are expected to provide structure to prioritize work that has the biggest impact on Rubrik’s customers.

About Role :

As a manager for this team, you will be responsible for -

1. Bootstrap the team(s) where necessary by effectively contributing towards hiring strong engineers.
2. Lead the team as a role model, with technical and operational involvement on the ground.
3. You are expected to build a high-performing team, creating a culture of excellence in a fast-paced environment.
4. Interact with customers and/or the support organization to troubleshoot issues and provide clarity on its impact.
5. Work with the PM and other stakeholders to plan the roadmap and own feature delivery end-to-end.
6. Champion an atmosphere of continuous improvement with a metrics-driven culture. You are expected to drive initiatives to improve metrics such as MTTR and CFDs (Customer found defects).
7. Work closely with engineering leaders to drive the roadmap of quality improvements, fixes, tooling, and documentation.
8. Project planning and prioritization - Be able to drive the roadmap while providing support to incoming operational work.
9. Help employees grow through career development, coaching, and mentoring while guiding senior contributors to maximize their potential. You are expected to bring clarity on their respective goals and provide consistent feedback.

About You

• Accomplished engineer with a proven track record of solving complex problems and handling large-scale projects of large in distributed systems - preferably in the domains of storage, data protection, and security.
• BE CS or equivalent with 11+ years of industry experience, of which 2+ years is in Engineering Management
• Prior experience in hiring and developing teams is desired.
• Strong written and verbal communication skills.
• Experience in delivering enterprise products, with high quality standards, and resolving technical issues of a large customer base.
• Background in dealing with hot customer escalations - being able to work with your team to quickly turn around the situation. Leading from the front.

About the team:

The Technical Program Management team is responsible for planning, management and execution of several major technical programs per year for the Engineering organization across the entire portfolio of cloud data management products. This team owns and manages multiple concurrent, and often conflicting, priorities; achieving results through logic, communication, business judgment and personal relationships; and ultimately delivering products of the highest quality. 

About the role:

Rubrik is currently seeking an experienced Technical Program Manager (TPM) to join our dynamic Engineering Program Management organization. This role will be based in Pune and will report directly to the Sr. Director of Technical Program Management.

We are looking for a TPM who thrives in a fast-paced, dynamic environment and possesses strong technical acumen. Your ability to drive outcomes will be highly valued, encompassing the creation and maintenance of project momentum, decisive action, obstacle removal, risk management, minimizing delays, proactive communication, and timely delivery of features and products.

What you'll Do

As a TPM your ultimate goal will be to deliver products of the highest quality. Additionally, you will:

• Be responsible for planning, managing, and executing several major technical programs and initiatives each year for our Engineering Organization across our Product portfolio. 
• Collaborate with Engineering and Product Leadership and functions such as Engineering, Product Management, Customer Support etc. to prioritize, plan, and deliver new features and products to the market. 
• Lead cross-functional teams, ensuring alignment and effective program execution (conduct cross-functional stand-ups / scrum of scrums).  This will involve feature prioritization, planning, milestone tracking, risk management, risk mitigation, metrics & status reporting, escalations (when needed), beta programs etc.
• Oversee the management of product releases, release metrics & release processes
• Create & optimize processes based on learnings to ensure predictable, consistent, and top-quality execution.
• Define metrics and success criteria for programs & monitor them through the Product Development Life Cycle.
• To succeed in this role, you must be adept at juggling multiple concurrent priorities, often with conflicting requirements. You will achieve results through logical thinking, effective communication, sound business judgment, and the ability to influence outcomes without direct authority. 

Experience and qualifications you'll need:

The qualifications and skills required for the role include:

• A Bachelor's degree or higher in engineering or a related technical field.
• A minimum of 7 years of experience in engineering program or project management.
• Proven track record of leading and executing large projects or initiatives within a complex and fast-paced organizational environment.
• Strong knowledge of Agile product development and experience working closely with cross-functional teams to deliver features to the market on time and with high quality.
• Thorough understanding of Product Development Life cycle, software release cycles, processes, metrics & tools. Capable of managing feature delivery processes and driving process improvements, reviewing metrics to enhance efficiency & driving OKRs.
• Detail-oriented mindset with the ability to comprehend the broader context of complex problems. Proficient in problem-solving techniques to prioritize tasks and manage obstacles and risks.
• Excellent verbal and written communication skills.

Preferred experience:

• Experience in release management, particularly in SaaS and On-Premises environments is advantageous

#LI-PM2

Location : Pune
About Team & About Role:

As a Senior Software Engineer (SSE) in the Continuous Product Development (CPD) team, you will play a key role in leading team(s) towards owning the roadmap, providing long-term stability, and providing delight to our enterprise customers. You will work closely with leadership and multiple stakeholders from other engineering teams, the Product and Support organizations. 

You will be working across Rubrik releases on our on-premise data backup & SAAS offering. You are expected to develop a strong understanding of our product and engineering architecture, such as our distributed job framework, data lifecycle management, filesystem, and metadata store. 

We are seeking a highly skilled senior engineer to join our team. You will be responsible for developing and maintaining high-performance software applications. You should have strong programming and troubleshooting skills, excellent design skills, and an understanding of distributed systems. You should be able to work independently and as part of a team. Having an understanding of the storage domain will be preferred, but is not necessary. 

Rubrik SSEs are self-starters, driven, and can manage themselves. We believe in giving engineers responsibility, not tasks. Our goal is to motivate and challenge you to do your best work by empowering you to make your own decisions.  To do that, we have a very transparent structure and give people freedom to exercise their judgment, even in critical scenarios. This develops more capable engineers and keeps everyone engaged and happy, ultimately leading to customer delight. 

Location : Pune
About Team & About Role:

As a Software Engineer(SE) in the Continuous Product Delivery (CPD) team, you will play a key role in providing long term stability and last mile delight to our customers. You will work closely with the core engineering team, product and support org. 

You will be working across Rubrik releases on our on-premise data backup & management offering. You are expected to develop a strong understanding of our product and engineering architecture, such as our distributed job framework, data lifecycle management, filesystem and metadata store. 

We are seeking a highly skilled C++ developer with some familiarity with Python and/or Scala to join our team. As a C++ Developer, you will be responsible for developing and maintaining high-performance software applications using C++ programming language. You should have strong programming and troubleshooting skills, excellent design skills, and understanding of distributed systems. The successful candidate will preferably have a good understanding of the storage domain and be able to work independently and as part of a team.

Rubrik CPD - SEs are self-starters, driven and can manage themselves. We believe in giving engineers responsibility, not tasks. Our goal is to motivate and challenge you to do your best work by empowering you to make your own decisions.  To do that, we have a very transparent structure and give people freedom to exercise their judgement, even in critical scenarios. This develops more capable engineers and keeps everyone engaged and happy, ultimately leading to customer delight. 

About us:

Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. However, in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.

Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. 

About the Role:

In this role, you will leverage your technical expertise to set up and maintain an accurate and comprehensive database of doctor profiles and healthcare institutes. The ideal candidate will possess a high level of attention to detail and a strong ability to work with large data sets.

A Day in the Life of a Provider Data Operations Associate:

• Utilize SQL to extract, manipulate, audit and analyze data 
• Build and maintain detailed provider profiles by merging data from multiple sources, ensuring accuracy and consistency.
• Use Excel/Google spreadsheets to manage and update large datasets, create reports, and conduct data analysis
• Review and verify the accuracy of provider information to ensure all details are up-to-date, and address any gaps or inconsistencies through outreach
• Ensure all data privacy and compliance standards are met

Skills & Qualifications:

• At least a bachelor’s degree from a reputed institution (good percentage or a minimum of 60% in 10th/12th/graduation and above)
• At least 2 years of work experience
• Relevant experience in data analysis, SQL, or Excel-based roles is highly desirable.
• Familiarity with AI-powered tools for research, summarization, and data validation, with the ability to review, refine, and quality-check AI-generated outputs.
• Advanced knowledge of Microsoft Excel and Google Sheets
• Exceptional attention to detail and accuracy in working with complex data
• Strong problem-solving skills and the ability to analyze and resolve data discrepancies
• Ability to manage and prioritize multiple tasks in a fast-paced environment
• Excellent written and verbal communication skills in English, with the ability to work effectively in a team
• A background in US healthcare or other data-driven industries is a plus

Benefits

• An incredible team of smart and supportive people
• A competitive compensation package, including attractive medical insurance
• Amazing perks – think catered lunch every day, Ping Pong, etc.
• Daycare/creche facility for kids
• The chance to create a better healthcare experience for millions of patients!
• Corporate wellness programs with Headspace
• Cellphone and wifi reimbursement
• Competitive parental leave
• Sabbatical leave (over 5 years)
• Annual sponsored health check-ups

Zocdoc is certified as a Great Place to Work 2024-2025

Job Title: Tech BA

About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the  British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

If you are keen to join us, you will be part of an organization that values your contributions, recognizes your potential, and provides ample opportunities for growth. For more information, visit www.capco.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

If you're eager to join a dynamic organization that values your contributions and offers abundant growth opportunities, we encourage you to apply. For more information, visit www.capco.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

Role Summary and Impact

As part of the Global Operations Centre (GOC), you will work closely with teams across the United States, Europe, and Asia to deliver high-impact solutions in a collaborative, multicultural environment. We are looking for a Manager Social who will:

• Make Strategies and Planning
• Execution and Optimization for Paid campaigns across social media platforms
• Create Performance reports & review deck for clients
• Understand the projects and clients requirements & deliver accordingly
• Coordinate with cross functions to deploy campaigns

Skills and Experience

If this opportunity looks right for you, we are looking for candidates who have:

• Graduation or Post Graduation Degree in Any stream
• 4-6 years of Experience of running paid social campaigns
• In-depth knowledge of social platforms (Facebook, Twitter, LinkedIn, Snapchat etc.)
• Have created Media plans for client briefs
• Excellent communication and interpersonal skills
• Proficiency in MS-Office and Social Media Management Tools like SocialFlow, Sprinklr, etc
• Should be able to Multi task and handle multiple clients at one time
• Hand on experience in social media advertising and ad creation & optimization
• Active interest in digital, Paid media, planning, strategizing, web analytics and other aspects of performance marketing.
• Team Management

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

Role Summary and Impact

As part of the Global Operations Centre (GOC), you will work closely with teams across the United States, Europe, and Asia to deliver high-impact solutions in a collaborative, multicultural environment. We are looking for a Senior Executive - Search who will:

• Interact effectively with regional teams (Europe, U.S., Asia) and be a strong communicator. 
• Support Google Ads, GDN, Bing Ads, Amazon Search campaign launches and setup according to established processes. 
• Ensure ongoing campaign compliance to WPP established guidelines.
• Monitor and report on campaign checks across channels/platforms. 
• Ensure data accuracy for campaign reporting tools and WPP campaign management software. 
• Produce daily campaign reports, including daily pacing, data inputting and providing commentary to regional Search teams.
• Line manages 2 – 5 direct 
• Support in the work QA of junior team members as team grows.

Skills and Experience

• Proficient in English 
• 2+ years’ experience of planning and managing Google Ads/ Search campaigns 
• Some experience with Facebook Business Manager and DV360 (a bonus)  
• You have experience with SA360 (or other bid management platforms e.g. Marin, Kenshoo)  
• You are proficient in Microsoft Excel and Google Sheets 
• You possess strong analytical skills and a natural affinity for numbers.
• You can analyse raw data, draw conclusions, and develop actionable recommendations as needed. 

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

What's the Role All About? 

 The Manager, Business Consulting (AI Adoption ), is a pivotal leadership role within our Customer Services Automation AI Center of Excellence. This position will lead a team responsible for driving measurable adoption, consumption, and business value across our AI customer base.

This is a people leadership role focused on ensuring customers achieve sustained usage and operational impact from AI solutions such as Copilot, AutoSummary, Autopilot, and Conversational AI. You will lead a team of consultants, partner cross-functionally across Customer Success, Product, Delivery, Sales, and Engineering, and help build the repeatable motions required to scale AI adoption globally.

This role is not focused on feature enablement alone. It is focused on business outcomes, workflow integration, value realization, and adoption at scale.

How Will You Make an Impact? 

As the Manager,Business Consultant, you will

• Lead and develop a team of AI Adoption Consultants
• Drive adoption and consumption outcomes across a portfolio of enterprise AI customers
• Build and improve repeatable adoption playbooks, scorecards, and operating rhythms
• Partner with internal teams to remove blockers and accelerate customer time-to-value
• Translate AI usage into business value, operational KPI improvement, and executive-ready narratives

Team Leadership

• Manage, coach, and develop a team of AI Adoption Consultants
• Set clear expectations, inspect quality of work, and drive a high-performance culture
• Support hiring, onboarding, capability building, and talent development
• Ensure team execution is aligned to customer outcomes and business priorities

AI Adoption & Value Realization

• Lead adoption strategy across a portfolio of enterprise AI customers
• Ensure customers achieve sustained usage targets and measurable business impact
• Identify adoption gaps, usage risks, and underconsumption patterns, and drive recovery plans
• Oversee adoption scorecards, account reviews, and executive-ready action plans
• Reduce time-to-value and improve adoption consistency across the portfolio

Workflow & Operational Transformation

• Guide teams in embedding AI into contact center workflows, agent routines, and customer journeys
• Help customers redesign processes to improve containment, reduce manual effort, and increase productivity
• Ensure AI solutions are operationalized, not just deployed

Cross-Functional Leadership

• Partner with Customer Success, Product, Engineering, Delivery, Sales, Education, and Support teams to accelerate adoption outcomes
• Escalate systemic blockers and influence action across internal stakeholders
• Bring customer insights and Day 2+ feedback into product and process improvement discussions

Business Value Storytelling

• Connect AI adoption to contact center KPIs and business outcomes
• Help customers and internal stakeholders understand the operational and financial impact of AI
• Support executive business reviews with clear, data-driven insights and recommendations.

Success Measures

Success in this role will be measured by:

• Sustained AI usage growth across assigned customer portfolio
• Achievement of adoption targets within six months of go-live
• Reduction in time-to-value
• Improvement in operational KPIs such as AHT, ACW, containment, CSAT, and agent productivity
• Quality and consistency of team execution
• Customer satisfaction, executive confidence, and referenceability

Have You Got What It Takes? 

• 18+ years of experience in contact center, CCaaS, customer success, professional services, digital transformation, AI adoption, or value realization
• 4+ years of experience leading direct reports in a customer-facing or consulting environment
• Strong experience working with enterprise customers in complex, matrixed environments
• Proven success driving measurable business outcomes and KPI improvement
• Strong understanding of contact center operations and key service metrics, including: AHT, ACW, FCR, Containment, Service Level, Occupancy, Agent Productivity
• Experience leading cross-functional initiatives involving AI, automation, workflow redesign, or conversational AI
• Strong executive communication, coaching, and stakeholder management skills
• Strong analytical and problem-solving ability with a bias for action

You Will Have an Advantage If You Also Have: 

• Experience with NICE, Genesys, Five9, or other CCaaS platforms
• Experience with conversational AI or automation platforms such as Cognigy, Amelia, or Omilia
• Experience in SaaS, CCaaS, or large-scale service operations
• Change management training or certification
• Familiarity with generative AI and enterprise AI use cases

What’s in it for you? 

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! 

Enjoy NiCE-FLEX!  

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. 

Requisition ID -  10422

Reporting Into: Director , Professional Services

Role Type: People Management 

Senior Cybersecurity Engineer

at Convera

Pune- WFH

About the role:

As part of the Security Operations team, you’ll be working with fellow team members and other engineering groups to implement new security solutions and ensure that our current processes and tools are running smoothly. This is a hands-on role that will help shape and develop our new cloud infrastructure security monitoring. This position reports into the Director of Security Operations who reports into the CISO.

What we’re really looking for:

We’re looking for a motivated security professional who enjoys building systems, integrating toolsets and AWS cloud security best practices. As mentioned, this is a hands-on role which will be crucial to building out and maturing our SIEM solutions.

Job Responsibilities

• Responsible for the implementation, administration, and maintenance of the SIEM platform.
• Ensure data quality and identify any gaps in the security event collection.
• Detect and respond to company-wise security incidents when needed.
• Monitor SIEM health, monitor usage, and data growth.

Desired background

• 5+ years of experience in a security operational or analyst role preferably in a cloud native or hybrid cloud organization.
• Strong background in cybersecurity, particularly in Security Information and Event Management (SIEM) systems related roles.
• Detailed functional knowledge in developing security playbooks and implementing for orchestration, automation, and response.
• Familiarity with SumoLogic is a plus but not a requirement.
• High level software development skills: basic scripting, functional programming experience, familiarity with code repositories and deploy pipelines, etc.

About Convera
Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs.
Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. 
As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

We offer an abundance of competitive perks and benefits including: 
•    Competitive salary
•    Opportunity to earn an annual bonus. 
•    Great career growth and development opportunities in a global organization
•    A flexible approach to work

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential.

#LI-AK1

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

We're looking to hire for our Data side of our AI team at Speechify. This role is responsible for all aspects of data collection to support our model training operations. We are able to build high-quality datasets at petabyte-scale and low cost through a tight integration of infrastructure, engineering, and research work. We are looking for a skilled Software Engineer to join us.

What You’ll Do

• Be scrappy to find new sources of audio data and bring it into our ingestion pipeline
• Operate and extend the cloud infrastructure for our ingestion pipeline, currently running on GCP and managed with Terraform.
• Collaborate closely with our Scientists to shift the cost/throughput/quality frontier, delivering richer data at bigger scale and lower cost to power our next-generation models.
• Collaborate with others on the AI Team and Speechify Leadership to craft the AI Team’s dataset roadmap to power Speechify’s next-generation consumer and enterprise products.

An Ideal Candidate Should Have

• BS/MS/PhD in Computer Science or a related field.
• 5+ years of industry experience in software development.
• Proficiency with bash/Python scripting in Linux environments
• Proficiency in Docker and Infrastructure-as-Code concepts and professional experience with at least one major Cloud Provider (we use GCP)
• Experience with web crawlers, large-scale data processing workflows is a plus
• Ability to handle multiple tasks and adapt to changing priorities.
• Strong communication skills, both written and verbal.

What we offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest-growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Director GTM Strategy: Land, Expand & Ecosystem

Location: Pune

Reporting to: VP, GTM Strategy & Operations

About the Role
As the Director of GTM Strategy (Land, Expand & Ecosystem), you are the strategic architect of Showpad’s growth engine. You own the "Front-End" of the revenue engine, ensuring our new business, expansion, and partner motions are optimized for scale. This is a "Product Management" style leadership role where your "product" is the sales motion itself. You define the benchmarks for success and identify the AI-driven interventions needed to help the field reach them. You lead a team of analysts and strategists while personally driving the strategic direction.

What You’ll Do

• Strategic Benchmarking: Define and set the performance benchmarks for the Land & Expand motions (e.g., Target CAC, LTV/CAC ratios, Partner-sourced pipeline %). You own the "Target" that the field is aiming for.
• Integrated Planning: Lead the annual and semi-annual planning cycles for the New Business, Expansion, and Partnership organizations, including capacity modeling and quota distribution.
• Agent Ideation & Scoping: Act as the "Field Scout" to identify high-friction manual tasks (e.g., prospecting research or partner lead routing). You define the "Job to be Done" and business logic for new AI Agents.
• Specialized Analysis: Own the "Last-Mile" analysis. Once the Insights team stabilizes a reporting tool, you perform deep-dives into territory health, partner attribution, and win/loss trends.
• UAT & Field Pilot: Lead User Acceptance Testing (UAT) for new AI tools. You run pilot groups with AEs and xDRs to ensure AI output is high-quality before global rollout.
• Enablement Partnership: Collaborate with the VP of Enablement on "Problem Discovery" to ensure S&O is solving the most pressing field friction points. You lead the strategic "Why" behind new tool rollouts.
• Ecosystem Integration: Act as the lead for the Partnerships team, defining how partners show up in territories, lead routing, and attribution models to ensure a "better together" motion.
• Stakeholder management: Become trusted advisor to Marketing, Sales and Finance leaders.
• Team Leadership: Lead, coach, and develop a team of GTM analysts and strategists. Set clear objectives, manage performance, and ensure your team is focused on the highest-impact work. You are the "player-coach"—you set the strategic direction and ensure your team has the skills and support to execute.

What You Bring

• Experience: 8+ years in Sales/Revenue Operations, Management Consulting, or GTM Strategy. Experience in a high-growth, PE-backed SaaS environment (Vista-style) is a major plus. Proven track record of building and managing high-performing teams.
• Technical Literacy: Advanced proficiency in Salesforce (SFDC) and Excel/Google Sheets. Ability to translate business needs into technical requirements for an Engineering team.
• Strategic Thinking: Proven ability to design territory and quota models from scratch.
• Influence: Ability to challenge Sales and Partner leadership with data-backed insights while maintaining strong working relationships.
• People Leadership: Experience coaching, developing, and retaining top analytical talent. You know how to set direction and get out of the way.

About Showpad

At Showpad, we’re focused on empowering others to be at their best. As a global leader in AI-powered revenue effectiveness, we provide revenue teams with the platform they need to prepare sellers, engage buyers, and drive predictable revenue. Since our 2025 merger with Bigtincan, we have created the industry’s first unified platform specifically designed for complex, field-selling organizations, serving more than 2,000 customers across 50 countries.

As an employer, we provide our employees with opportunities to grow, make a meaningful impact, and bring their authentic selves to work. Our culture stems from our values, which center on achieving maximum impact for our customers and fostering global collaboration, diversity, and a genuine passion for innovation. We’re a team of authentic, good-natured ass-kickers, and we’ve been recognized as a top workplace by Built In Chicago and Inc. Magazine.

Why Join Us Now?

Showpad is powering the next generation of field selling success through accelerated innovation, expanded global reach, and a more holistic engine to drive growth and lasting value. You’ll join a team shaping what’s next, working with smart, driven people who care deeply about making an impact (and aren’t afraid to challenge the status quo).

Our Global Footprint

Founded in 2011, Showpad is a global company with 500+ people (post-merger) working from offices and regional hubs around the world including Chicago, Boston, Ghent, London, Munich, Brussels, San Francisco, and Sydney. We are consistently recognized as a Leader in the Forrester Wave™ and a “Customers’ Choice” by Gartner® Peer Insights.

What you can expect from Showpad

We welcome every voice and are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We’re building a best-in-class experience for our employees and are always identifying opportunities to encourage our team to be their authentic selves. Whether that’s paid parental leave, paid holidays (including Juneteenth and paid time off to vote), paid time off to volunteer at non-profit organizations, personal development opportunities or professional stretch assignments, you can expect Showpad to support you. 

We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.

This organization participates in e-verify 

For more information on e-verify, click here

Overview of Role

The IT Service Desk L3 Engineer is a senior-level technical role responsible for providing the highest level of internal support and acting as the final escalation point for the IT Service Desk. This individual will lead complex project implementations, architect secure identity solutions, and ensure the stability of core infrastructure services. The L3 Engineer works closely with IT leadership to define technical standards, automate workflows, and maintain a high-security posture across all platforms.

Responsibilities

• Serve as the primary escalation point for complex technical issues from L1 and L2 engineers, ensuring timely resolution and adherence to SLAs.
• Architect, implement, and manage enterprise-grade SSO and Identity Provider (IDP) solutions.
• Manage and optimize Google Workspace and Administration at an expert level, including advanced security configurations and audit logging.
• Serve as the Subject Matter Expert (SME) for the Atlassian suite, specifically Jira Service Management, to streamline IT and business workflows.
• Enforce email security standards by configuring and monitoring SPF, DKIM, and DMARC protocols.
• Automate user lifecycle management through SCIM, JIT, and other advanced provisioning protocols.
• Oversee global Mac OS device management using advanced MDM tools and hardware asset management protocols.
• Manage complex storage infrastructure including iSCSI, NFS, and SFTP environments.
• Conduct Problem Management to identify root causes of recurring incidents and implement long-term preventative measures.
• Lead technical documentation efforts, creating architectural diagrams and high-level knowledge base articles.

Key Skillsets

• Identity & Access: Deep expertise in Single Sign-On (SSO) integration and Identity Provider (IDP) solutions (e.g., Okta, Azure AD). Mastery of identity protocols including OAuth 2.0, SAML 2.0, and OpenID Connect. Hands-on experience with automated user provisioning via SCIM and Just-in-Time (JIT) provisioning for user lifecycle management.
• Messaging Security: Expert-level knowledge in configuring, deploying, and troubleshooting email authentication protocols (SPF, DKIM, DMARC) to prevent spoofing and enforce email security policies.
• Infrastructure & Storage: Strong understanding of storage protocols (iSCSI, NFS) for enterprise environments. Experience managing secure file transfer protocols (SFTP) and core networking services (DNS, DHCP) for reliability and performance.
• Collaboration Suites: In-depth and demonstrable expertise in Google Workspace Administration, including advanced security settings, organizational unit (OU) management, audit log analysis, and Chrome Enterprise Management.
• Atlassian Suit: Expert level knowledge in Atlassian products, including designing and managing complex workflows, automation, and reporting within Jira Service Management (JSM), Jira Software, and Confluence to streamline IT operations and project delivery. Specific JSM expertise must include:
• Incident & On-Call Management: Implementing and managing JSM Premium features such as the Operations Center for on-call scheduling with various shifts, rotations, and overrides, full escalation policies, and advanced notifications (SMS, voice calls, Slack) for P1/P2 alerts.
• Platform Administration: Creating new request types and approval workflows based on ITIL principles, and leveraging the JSM/Confluence integration for knowledge base management.
• Integration & Automation: Expert experience with JSM API usage, troubleshooting complex API integrations (including webhooks for real-time data synchronization to external systems like CRM), and developing API scripts for user and data migration.
• Licensing & Cost Reduction: Utilizing Identity Providers (IDPs) (like Rippling/Okta) to reduce Atlassian license spend, manage user access based on organizational needs, and transition license models.
• AI Integration: Implementing Atlassian Rovo and integrating it with the IT Service Desk knowledge base to provide initial assistance and automated responses for incoming tickets.
• Endpoint Management: Proven experience with Enterprise Mac OS and Windows endpoint management, including deployment, patch management, security baselining, and inventory using modern MDM solutions (e.g., Rippling, Jamf, Intune).
• Operating Systems: Advanced troubleshooting and scripting skills for Mac OS and Windows operating systems.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• 7–10+ years of experience in IT support, system administration, or infrastructure engineering.
• Advanced certifications such as Professional Google Workspace Administrator, GCP Cloud Architect, or Atlassian Certified Professional.
• Proven track record of managing complex identity migrations and enterprise-level MDM deployments.

About the role

We are seeking an accomplished Data Engineer to join our dynamic and rapidly expanding Tech Ops division. With significant projected growth, this is an opportunity to drive meaningful technical impact. In this role, you will work directly with customers, data vendors, and internal engineering teams to design, implement, and optimize complex data integration solutions within a modern, large‑scale cloud environment.

You will leverage advanced skills in distributed computing, data architecture, and cloud-native engineering to enable scalable, resilient, and high‑performance data ingestion and transformation pipelines. As a trusted technical advisor, you will guide customers in adopting Abacus’s core data management platform and ensure high-quality, compliant data operations across the lifecycle.

Your day to day :

• Architect, design, and implement high-volume batch and real-time data pipelines using PySpark, SparkSQL, Databricks Workflows, and distributed processing frameworks.
• Build end‑to‑end ingestion frameworks integrating with Databricks, Snowflake, AWS services (S3, SQS, Lambda), and vendor data APIs, ensuring data quality, lineage, and schema evolution.
• Develop data modeling frameworks, including star/snowflake schemas and optimization techniques for analytical workloads on cloud data warehouses.
• Lead technical solution design for health plan clients, creating highly available, fault-tolerant architectures across multi-account AWS environments.
• Translate complex business requirements into detailed technical specifications, engineering artifacts, and reusable components.
• Implement security automation, including RBAC, encryption at rest/in transit, PHI handling, tokenization, auditing, and compliance with HIPAA and SOC 2 frameworks.
• Establish and enforce data engineering best practices, such as CI/CD for data pipelines, code versioning, automated testing, orchestration, logging, and observability patterns.
• Conduct performance profiling and optimize compute costs, cluster configurations, partitions, indexing, and caching strategies across Databricks and Snowflake environments.
• Produce high-quality technical documentation including runbooks, architecture diagrams, and operational standards.
• Mentor junior engineers through technical reviews, coaching, and training sessions for both internal teams and clients.

What you bring to the team :

• Bachelor’s degree in Computer Science, Computer Engineering, or a closely related technical field.
• 5+ years of hands‑on experience as a Data Engineer working with large‑scale, distributed data processing systems in modern cloud environments.
• Working knowledge of U.S. healthcare data domains—including claims, eligibility, and provider datasets—and experience applying this knowledge to complex ingestion and transformation workflows.
• Strong ability to communicate complex technical concepts clearly across both technical and non‑technical stakeholders.
• Expert‑level proficiency in Python, SQL, and PySpark, including developing distributed data transformations and performance‑optimized queries.
• Demonstrated experience designing, building, and operating production‑grade ETL/ELT pipelines using Databricks, Airflow, or similar orchestration and workflow automation tools.
• Proven experience architecting or operating large‑scale data platforms using dbt, Kafka, Delta Lake, and event‑driven/streaming architectures, within a cloud‑native data services or platform engineering environment—requiring specialized knowledge of distributed systems, scalable data pipelines, and cloud‑scale data processing.
• Experience working with structured and semi‑structured data formats such as Parquet, ORC, JSON, and Avro, including schema evolution and optimization techniques.
• Strong working knowledge of AWS data ecosystem components—including S3, SQS, Lambda, Glue, IAM—or equivalent cloud technologies supporting high‑volume data engineering workloads.
• Proficiency with Terraform, infrastructure‑as‑code methodologies, and modern CI/CD pipelines (e.g., GitLab) supporting automated deployment and versioning of data systems.
• Deep expertise in SQL and compute optimization strategies, including Z‑Ordering, clustering, partitioning, pruning, and caching for large‑scale analytical and operational workloads.
• Hands‑on experience with major cloud data warehouse platforms such as Snowflake (preferred), BigQuery, or Redshift, including performance tuning and data modeling for analytical environments.

What we would like to see but not required:

• Experience in large-scale healthcare or payer data environments.

What you’ll get in return :

• Competitive Leave & Benefits
• Comprehensive health coverage
• Equity for every employee – share in our success
• Growth-focused environment – your development matters here

Work arrangements :

• Standard hours: 8 hours/day, 5 days/week
• Location: Pune, Hybrid (3 days a week in office)
• Shift: 12pm-9pm IST

Job Title: Business Analyst - Capital Markets and Trading

 About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the  British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

• Strong domain experience in Capital Markets and Trading, with a focus on end-to-end trading journeys.
• Proven ability to work on mobile app-based trading solutions for investment products and market transactions.
• Experience in defining, documenting, and managing requirements for digital trading journeys, including order execution, portfolio management, and settlement processes.
• Strong business analysis skills, including requirements elicitation, documentation, and stakeholder management.
• Exposure to Agile delivery models, with proficiency in tools such as Jira and Confluence.
• Excellent communication skills and ability to collaborate effectively with Business, Technology, and Operations teams across multiple regions.
• Prior experience working with global banking or financial institutions preferred.

Partner Enablement Lead

Reports to: VP of Global Revenue Enablement

Key Stakeholder: VP of Partnerships

About Showpad

Showpad is the market-leading Enablement solution that trusted global brands use to unite their revenue teams, deliver superior customer experiences, and drive seller effectiveness. Over 1,400 customers across the globe count on Showpad to help sellers sell the way buyers want to buy, to save sellers time on non-revenue generating tasks, and to ensure organizations invest in developing their most important asset: their people.

Since our inception in 2011, we have taken one thing very seriously: culture. We are passionate, bold, humble, and authentic. We empower each team member to achieve maximum impact and to be their true selves. We take ownership, and we also take vacations. We take serious care of our people, but never take ourselves too seriously.

The Role

We are looking for a Partner Enablement Lead to be the architect and operator of our channel growth strategy. You will sit at the intersection of Enablement and Partnerships, ensuring our global partners are as equipped, confident, and effective as our internal sellers.

Initially, this is a "hands-on-keyboard" operational role focused on building the infrastructure of our partner ecosystem. However, as the channel matures, you will have the opportunity to transition into a highly strategic leader, shaping how Showpad scales through the channel globally.

Core Responsibilities

• Infrastructure & Operations: Stand up and manage a world-class Partner Portal. You will own the content and instance governance strategy for onboarding and continuous development to ensure partners hit incremental revenue targets.
• Content Adaptation: Translate Showpad’s internal enablement of high-impact content and learning experiences into a format that resonates with and empowers external partners.
• Gap Analysis & Creation: Use your subject matter expertise to identify where internal content falls short for a partner audience; create new, bespoke learning paths where gaps exist.
• Onboarding Excellence: Partner closely with the VP of Partnerships to ensure every new partner has a seamless, high-value transition into the Showpad ecosystem.
• Product Readiness: Coordinate with Product Marketing and RevOps to ensure partners are fully enabled on all flagship and minor product releases simultaneously with internal teams.
• Regional Synergy: Act as the bridge between Showpad’s regional sellers and new partner motions, facilitating the enablement needed to make co-selling a success.
• Data-Driven Optimization: Use performance data and KPIs to track "sell-through" success. You won't just report data; you’ll use it to identify opportunities to improve processes and selling motions.
• Showpad Platform Proficiency: Become a master of the Showpad tool, as well as our internal content governance strategy. Use this skill set to design and deliver "End User" training programs for partner Individual Contributors (ICs). Your mission is to drive high platform adoption and mastery, turning Showpad's technology into a competitive advantage that scales revenue in our key investment regions.

Qualifications

• The Experience: 3+ years in enablement leadership, GTM strategy, or enablement consulting.
• The Channel Lens: At least 1 year specifically in a partnership or partner enablement role. You understand the unique nuances of indirect selling.
• Enablement Software Knowledge: A minimum of 1 year hands on admin experience with an enablement software or LMS
• Scaling Mindset: A proven passion for scaling companies through channel sales motions and a track record of driving enablement results that align directly with Revenue KPIs.
• Solution Selling: Experience in complex solution selling (not just transactional products) and the ability to engage comfortably with executive decision-makers.
• The "Builder" Spirit: You are comfortable with ambiguity. You don’t just follow a playbook; you enjoy designing the scalable solutions that become the playbook.
• Communication: Exceptional communication skills with the ability to influence cross-functional stakeholders across Enablement, Marketing, and Sales.

Why we will be a good fit for you

• Be  a part of a performance driven and innovative team that is designing the future of Revenue Enablement 
• Work with a wide range of internal stakeholders as well as a diverse group of clients across different regions and sectors
• Build content and provide solutions that will have lasting impact on our customers enablement functions trajectory 
• Be a part of an organization that customers love, as evidenced by our consistently high customer NPS and CSAT scores
• Comprehensive benefits, competitive salary and opportunities for growth and development

Why Join Showpad?

At Showpad, you’ll be using the very platform you are enabling. You’ll have the unique opportunity to showcase the "power of Showpad" to our partners, using our own industry-leading technology to build the best partner experience in the SaaS world.

Showpad’s Commitment

We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.

We welcome every voice and are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We’re building a best-in-class experience for our employees and are always identifying opportunities to encourage our team to be their authentic selves. Whether that’s paid parental leave, paid holidays (including Juneteenth and paid time off to vote), paid time off to volunteer at non-profit organizations, personal development opportunities or professional stretch assignments, you can expect Showpad to support you.

ACCOUNTANT

(Pune)

COMPANY OVERVIEW

At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration. 

We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities. 

 Learn more at www.ivalua.com. Follow us on LinkedIn 

THE OPPORTUNITY

CONTEXT: 

Our Finance department, international in scope (EMEA, AMER, APAC) and in full growth, is made up of around thirty experts. The person will be reporting to the Director, Accounting based in Pune.

ROLE:

We are looking for a detail-oriented and technically proficient Accountant to join our Finance & Accounting team. The ideal candidate will have 3 to 5 years of hands-on experience in Travel & Expense (T&E) processing, end-to-end Accounts Payable invoice management, payroll accounting, and day-to-day accounting operations. In addition, the role requires a strong command of data analysis in accounting contexts and advanced Excel skills, including macro development, to drive process efficiency and reporting accuracy.

WHAT YOU WILL DO WITH US

Travel & Expense (T&E) Processing

• Review, verify, and process employee T&E expense claims in accordance with company policy.
•  Ensure timely reimbursements and accurate recording of expense entries in the accounting system.
• Audit submitted expense reports for compliance, proper documentation, and approvals.
• Liaise with employees and managers to resolve discrepancies or policy violations.

Accounts Payable (AP)

• Manage the complete AP lifecycle from invoice receipt, coding, and PO matching to approval workflow and payment execution.
•  Perform 2-way and 3-way PO matching and resolve invoice discrepancies with vendors and procurement teams.
• Maintain vendor master data, ensure accuracy of payment terms, and process payments via bank transfers and cheques.
• Reconcile AP sub-ledger with the general ledger and resolve open items on a monthly basis.
• Prepare aging reports and support month-end AP close activities.

Day-to-Day Accounting Operations

• Prepare and post journal entries for accruals, prepayments, and other routine accounting transactions.
• Perform bank reconciliations, ledger scrutiny, and balance sheet account reconciliations.
• Support monthly, quarterly, and annual close processes within set deadlines.
• Assist in the preparation of MIS reports, trial balance, and audit schedules.
• Ensure compliance with applicable accounting standards (IND AS / GAAP) and internal controls.
• Assist in the preparation, verification, and processing of monthly payroll for all employees.
• Ensure accurate input of attendance, leave, overtime, deductions, and statutory contributions
• Payroll Accounting journal Entry.

Data Analysis & Reporting

• Analyze financial data to identify trends, anomalies, and cost-saving opportunities.
• Design and maintain Excel-based dashboards, automated reports, and financial models.
• Develop and maintain Excel Macros (VBA) to automate repetitive accounting workflows and enhance productivity.
• Support senior management with ad hoc financial analysis and data-driven insights.

YOUR PROFILE

• If you have the below experience and strengths this role could be for you:

Skills and Experience:

• Minimum 3 years of relevant experience in accounting and finance operations.
• Proven hands-on experience in T&E expense processing, AP invoice processing (end-to-end), payroll processing, and general accounting.
• Demonstrated experience with Excel Macros / VBA automation in an accounting environment.
• Prior exposure to ERP systems such as SAP, Oracle, Tally Prime, or Microsoft Dynamics is preferred.
• B. Com / M. Com or a closely related field or foreign equivalent. 

Soft Skills:

• Strong analytical and problem-solving ability
• High attention to detail and accuracy
• Effective communication and interpersonal skills
• Team player with a proactive work approach
• Strong ethical standards and confidentiality
• Adaptability and continuous learning mindset

WHAT HAPPENS NEXT

If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today! 

Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you! 

Our recruitment process is designed to assess your competencies through a series of personalised interviews with internal stakeholders relevant to the role. 

Interviews will be conducted virtually via video or on-site with face-to-face meetings.

LIFE AT IVALUA

• Hybrid working model (3 days in the office per week),
• We're a team dedicated to pushing the boundaries of product innovation and technology,
• Sustainable Growth, Privately Held,
• A stable and cash-flow positive Company since 10 years,
• Snacks and weekly lunches in the office,
• Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity,
• Unlock and unleash your full professional potential with our exceptional training and career development program,
• Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued,
• Regular social events, competitive outings, team running events, and musical activities,
• Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua) 

Powered by People - Powered by You!

United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. 

Experience life at Ivalua - check out our captivating video! Gain insight into our unique company culture and get a glimpse of what it's like to work with us.

#LI-DK1

About the team: 

The Customer Operations team is at the heart of Forma.ai's mission in optimizing incentive compensation plans for all companies. They work directly with our customers in helping them understand and take advantage of all the sales compensation features Forma.ai offers. From streamlining administration and management of sales commission to designing your sales compensation plan, our Customer Operations team ensures customers get the most value from our platform in optimizing every dollar spent on sales compensation. 

What you'll be doing: 

Reporting to the Senior Manager of Customer Operations, the Incentive Analytics Manager will contribute in the following areas:  

• Develop a strong understanding of the Forma.ai product and platform to establish yourself as a product expert
• Lead the ongoing operations for a portfolio of customers (i.e., commissions rule building, process execution, reporting and dashboarding, and overall product support)  
• Implement new Forma.ai platform features within your customer portfolio to support continuous improvement and automation
• Identify potential opportunities for process improvement in client processes (e.g., process execution, data validation, dashboard updates). Explore new techniques, working models to improve design and improve processes
• Lead design projects, including analysis, financial modelling, project planning, customer workshops, and presentation/recommendation of findings
• Guide and coach your team of Analysts/Associates to be high performing and client-focused
• Act as the main point of contact for senior customer stakeholders, establishing yourself as a trusted partner for your customers
• Be the main point of contact for Product team to articulate customer feedback and support the development of new product features 
• Collaborate with the Engineering team to implement new platform features within your customer portfolio to support continuous improvement and automation

What we're looking for: 

• 4+ years of progressive experience in management consulting, finance, sales operations, tech implementation, or similar quantitative focused role 
• 2+ years of experience leading project teams 
• Strong experience in leading the planning and execution of projects with multiple deliverables and stages
• Strong analytical problem-solving, organizational and project management skills
• Excellent communication skills, able to lead technical discussions with a non-technical audience
• Exceptional understanding of common analytical and presentation tools (Excel, PowerPoint) 

Nice to haves: 

• Experience with SQL and/or Python
• Have a sales incentive compensation background

What you can expect from us: 

• Meaningful compensation. In addition to your base salary, you’ll join our employee stock ownership plan to further recognize your contributions to Forma.ai’s success 
• Healthcare coverage. We have a full benefits package that includes medical, dental, vision, disability and life insurance, and a paid parental leave program 
• Learning and development. Access the resources you want to help you grow in your role by utilizing our $750 yearly training stipend 
• Growth. You’ll have a huge opportunity to build a career for yourself and gain the type of experience you’re looking for – whether that’s as an individual contributor or as a people leader

About the team: 

The Customer Operations team is at the heart of Forma.ai's mission. This team has a direct impact on the growth of Forma.ai. They are results-driven and solutions-minded. 

The Customer Operations team works closely with our customers, helping them to understand and take advantage of all the features Forma.ai offers and ensuring that they get the most value from the platform.  

What you'll be doing:  

Reporting & Dashboarding

• Design, maintain, and enhance dashboards in BI tools (e.g., Looker Studio, Salesforce/HubSpot reports) to monitor marketing campaign performance, sales pipeline health, lead flow, and conversion metrics 
• Automate recurring reports and implement self-serve analytics capabilities for GTM teams 

Data Analysis & Insights 

• Analyze funnel performance from top-of-funnel marketing campaigns to bottom-of-funnel sales outcomes
• Provide regular insights into key KPIs like campaign ROI, customer acquisition cost (CAC), and attribution across channels
• Support A/B testing initiatives, sales activity analysis, and segmentation strategies 

Scripting & Automation 

• Write Python and SQL scripts to extract, clean, and structure data from external sources (e.g., job boards, press releases, M&A feeds, web scraping APIs)
• Build automated enrichment pipelines to augment CRM and marketing data with third-party insights (e.g., firmographics, hiring activity, technology stack, funding events) 

Data Quality & Tooling 

• Take ownership of data cleanliness and integrity across GTM systems (e.g., Salesforce, HubSpot, Databricks), including investigating issues, proposing solutions, and manually resolving historical data problems when necessary
• Maintain and improve key GTM logic — including lead scoring models, lifecycle stage transitions, attribution frameworks, and related automation rules — ensuring they are well-defined, consistent, and actionable 

What we're looking for:  

• Background in Engineering, Commerce, Mathematics and/or Statistics
• Natural curiosity about AI and emerging technologies — especially where they intersect with automation, data, and workflow orchestration across the GTM stack
• Familiarity with B2B go-to-market motions and how to measure their effectiveness
• Experience in report building, data analysis and workflow automation within a GTM tech stack (e.g. Salesforce, HubSpot, Gong, BI tools) 
• Proficiency in SQL or Python and familiarity with at least one BI tool (e.g., Power BI, Looker, Tableau)
• 3-5 years of related experience
• High achiever with a strong sense of ownership
• Ability to take ownership and run tasks in a fast-paced and evolving environment 

About the Team: 

The Customer Operations team works closely with new and existing customers by implementing product features, managing the operational parts of the platform, and optimizing our client’s sales performance management processes. We are always ready to support and help our customers to identify ways they can unleash the revenue-driving potential of their sales compensation program.  

If you’re passionate about data analytics and want to contribute to sales operations, we’d love to hear from you! 

What you’ll be doing: 

•  Work with new and existing customers to implement the company's new platform features as well as manage and optimize client processes
•  Learn the architecture and design of the company's platform to the extent of being able to independently complete updates, enhancements, and change requests
•  Lead onboarding & activities, including requirements gathering for incentive compensation plan rules, data analysis, and quality control
•  Assist the ongoing operations for a portfolio of existing customers and implement new features (i.e. rule building, process execution, reporting and dashboarding, and product support)
•  Scope, build and test automated workflows, processes and reporting capabilities to support automation of incentive compensation processes and improve business visibility
•  Support design projects including analysis, financial modelling, project planning, customer workshops, and presentation/recommendation of findings
•  Interact with key customer stakeholders to coordinate project execution 
•  Hire, guide and coach a team of Analysts, Associates, and Managers to be high performing and client­ focused
•  Act as the main point of contact for senior customer stakeholders
•  Act as a key point of contact to articulate customer feedback and support the development of new product features
•  Act as a key point of contact for the company's to implement new platform features across customers to support continuous product improvement

What we're looking for: 

• Education or Background in Engineering, Commerce, Mathematics and/or Statistics
• +6 years of working experience
• Experience in working with large datasets (SQL) and a strong understanding of logical structures of databases and workflows a plus 
• Strength in Excel to perform data profiling, segmentation, and aggregation  
• Understanding of data architecture and process flows  
• Analytical problem-solving ability, organizational, and project management skills 
• Ability to take ownership and run with tasks in a fast-paced and evolving environment 
• Understanding of common analytical and presentation tools (i.e., Excel, PowerPoint)

Nice to haves: 

• Experience with SQL and/or Python
• Experience with sales incentive compensation

Job Title: CMDB Analyst/ Configuration management 

About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the  British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

Role Description:

Job Title: CMDB Analyst/ ITSM/ ServiceNow

Location: Sarjapur, Bengaluru/ Hinjewadi, Pune

Hybrid Mode - 3 days WFO (Tues, Wed, Thurs) per week

Shift Time: EMEA

Overview: 

Role Description 

Engagement Overview CMDB Analyst to contribute to operational CMDB maintenance, data quality improvement, and configuration support in our development environment. The ideal candidate is comfortable learning systems independently, can write basic scripts for systematic cleanup, and understands CMDB/ITSM concepts without needing extensive supervision Key Focus Areas: Inbox/queue management, duplicate CI resolution, data source configuration and monitoring, relationship management, and proactive data quality initiatives Responsibilities

1. CMDB Inbox & Queue Management

• Monitor and triage CMDB intake queue/mailbox daily
• Respond to standard requests (CI updates, relationship corrections, ownership changes, lifecycle/status updates)
• Categorize and route complex issues; escalate appropriately

1. Data Quality & Duplicate Resolution

• Identify and systematically remove duplicate CIs using scripts and bulk operations
• Write simple scripts (JavaScript/ServiceNow scripting) to automate repetitive cleanup tasks
• Reconcile CI records across integrated sources (discovery, asset management, cloud platforms)
• Flag and resolve data conflicts, missing attributes, and stale records
• Execute bulk updates following documented data standards

1. Data Source Configuration & Management

• Configure and onboard new data sources feeding into the CMDB
• Map and label which data sources should update which CI classes/attributes
• Monitor data feed health (expected CI counts, attribute population, load failures)
• Perform basic troubleshooting of integration issues; open incidents with source owners when needed
• Work in dev environment to test and validate data source configurations before production

1. CI Relationship & Dependency Management

• Create, update, and validate CI relationships and service dependencies
• Collaborate with application/service owners to ensure relationship accuracy
• Identify and document systemic relationship gaps, data quality issues, and process bottlenecks
• Solve straightforward issues independently using basic scripting, bulk updates, or configuration changes
• Escalate complex problems to engineering with clear documentation of the issue, impact, and potential solutions
• Track remediation progress and validate fixes

1. UAT & Testing Support

• Support testing and validation of CMDB changes in lower environments
• Provide feedback to admins and engineers on configuration changes
• Participate in data source validation before production deployment Required Skills & Qualifications Must-Have:
• ServiceNow experience with hands-on CMDB and ticketing module usage
• Ability to write basic scripts for data cleanup and automation (JavaScript, ServiceNow scripting, or similar)
• Self-sufficient learner who can explore systems, understand configurations, and solve problems with minimal guidance
• Strong understanding of CMDB concepts: CI records, attributes, relationships, lifecycle/status, data reconciliation
• Experience with data quality work: identifying duplicates, reconciliation, bulk updates
• Ticket triage and customer communication skills
• Proficiency in Excel (pivot tables, vlookups, data manipulation) Preferred:
• Experience configuring or managing data sources/integrations in ServiceNow (Discovery, Integration Hub, import sets)
• Familiarity with CI reconciliation and normalization (Identification & Reconciliation Engine - IRE)
• ITIL Foundation or ITSM framework knowledge
• Experience writing ServiceNow Business Rules, Transform Maps, or scheduled jobs
• Exposure to API integrations or middleware platforms

If you are keen to join us, you will be part of an organization that values your contributions, recognizes your potential, and provides ample opportunities for growth. For more information, visit www.capco.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

The Role

We are looking for an elite engineer who builds like a hacker and communicates like a consultant. You will not just be building models in a notebook; you will be deployed to the front lines to build, architect, and ship end-to-end Agentic AI products directly for our most strategic customers.

This is a high-stakes role. You will face "tricky" customers who have vague requirements and high expectations. Your job is to translate their chaos into technical order, write production-grade code, and deploy autonomous agents that solve their actual business problems.

What You Will Do

• Build & Deploy (60%):

Design and ship full-stack AI applications. You own the pipeline from data ingestion to the LLM inference layer to the frontend interface.

Architect autonomous agentic workflows (using frameworks like LangChain, LangGraph, or custom implementations) that can reason, plan, and execute complex tasks.

Write robust, clean, and highly testable code (Python/Typescript). "It works on my machine" is not acceptable; it must work in the customer's restricted cloud environment.

Handle DevOps and MLOps constraints: Dockerizing agents, managing Kubernetes clusters, and optimizing inference latency.

• Customer Engineering (40%):

Serve as the technical face of the company for our most demanding accounts.

Navigate complex stakeholder environments. You will push back on unrealistic demands, clarify ambiguous requirements, and steer "tricky" customers toward technically feasible solutions without breaking rapport.

Translate technical constraints into business value for non-technical executives.

Generate high-quality data for our customers and ability to review the data generated by other experts. This is one of the most critical aspects of the role.

The "Must-Haves"

• Experience: 8–12 years of total engineering experience. You started as a strong Software Engineer and evolved into an AI specialist.
• Education: B.S./M.S. in Computer Science, Math, or Physics from a top-tier institution (IIT, MIT, Stanford, Harvard, Berkeley, CMU, or similar global top-ranking universities).
• Deep AI Fluency: You aren't just calling APIs. You understand RAG implementation nuances, vector database optimization, fine-tuning (LoRA/PEFT), and the architecture of agentic loops.
• Production Engineering: Experience with end-to-end deployment (AWS/GCP/Azure, CI/CD pipelines, Terraform, Docker).

The "Why You" (Soft Skills)

• Thick Skin & High EQ: You don't get flustered when a customer changes their mind for the third time in a week. You can hold your ground with a CTO and explain "why not" to a CEO.
• Extreme Attention to Detail: You catch the edge cases that others miss. You obsess over error handling, retry logic in agents, and data privacy.
• Grit: You enjoy the "messy" work of integrating legacy enterprise data just as much as prompting the latest model.

What will set you apart

• Public Code: A visible GitHub footprint is very helpful. We want to see your side projects, your contributions to open source, or your experiments with LLMs. Please include your GitHub link in your application.

Tech Stack

• Languages: Python (Expert).
• AI/Data (Expertise in all is not required): PyTorch, LangChain, LlamaIndex, Pinecone/Weaviate, OpenAI/Anthropic APIs, HuggingFace.
• Infra (Expertise in all is not required): Kubernetes, Terraform, AWS/GCP.

About the Role

We are seeking a Data Governance & AI Trust Manager to define and operationalize the governance framework that enables high‑quality, well‑governed data to safely and effectively power GenAI agents, copilots, and analytics across the company.

As the organization accelerates adoption of Generative AI, the quality, structure, provenance, and clarity of corporate operating data have become critical enablers of AI performance, trustworthiness, and value. This role exists to ensure that the company’s operating data ecosystem is intentionally designed, consistently governed, and fit for AI‑enabled use cases, rather than fragmented, ambiguous, or ad‑hoc.

This role reports to the CISO & CIO and operates as a cross‑functional data governance authority across all company content. It does not own or manage the data itself; content ownership remains with business and platform owners. Instead, this role defines the standards, policies, and operating expectations under which data is created, managed, shared, retained, and made eligible for analytics and GenAI use.

A core responsibility of the role is to set the vision for the company’s internal data ecosystem—including how platforms such as SharePoint, Confluence, Jira, Slack, Teams, and related systems should be used together—and to establish clear operational standards (for example, when content belongs in SharePoint versus Confluence, and how that decision impacts AI use).

Governance is expected to be operationalized through native platform controls and existing enterprise tooling, rather than through standalone or heavyweight governance systems. The role translates governance principles into practical, enforceable standards that improve data quality, reduce ambiguity, and materially improve GenAI outcomes.

This is not a traditional data engineering or compliance analyst role. Success requires strong program ownership, the ability to drive cross‑functional alignment without direct authority, and sound judgment at the intersection of data quality, AI trust, security, and business operations.

Your Day‑to‑Day

Governance Framework Design & Ownership

• Own and evolve the company’s Corporate Operating Data Governance framework
• Define governance standards for unstructured and semi‑structured data across collaboration and productivity platforms
• Establish clear ownership models (Data Owners, Data Stewards, Custodians) for operating data domains
• Ensure governance practices enable business velocity rather than obstruct it
• Operationalize governance through native platform capabilities (e.g., metadata, permissions, retention, labeling, workflows) rather than standalone governance tooling

Metadata, Classification & AI Eligibility

• Define and maintain metadata standards, including:
  • Data classification
  • Purpose of use
  • Lifecycle state
  • AI eligibility and exclusion rules
• Partner with Security and Legal to ensure alignment with privacy, regulatory, and contractual obligations
• Embed metadata and classification standards directly into existing platforms rather than creating parallel systems

Data Quality & Trustworthiness

• Establish fitness‑for‑purpose data quality expectations for corporate operating data
• Define quality signals for:
  • Accuracy
  • Completeness
  • Timeliness
  • Consistency
• Partner with business teams to identify high‑risk or high‑impact data domains
• Ensure AI‑enabled experiences are grounded in authoritative, explainable, and traceable data sources

Lifecycle, Retention & Risk Management

• Define lifecycle expectations for operating data, including creation, maintenance, archival, and deletion
• Coordinate retention and defensibility standards to support legal, compliance, and audit needs
• Reduce long‑term risk from unmanaged or over‑retained unstructured data
• Support eDiscovery and investigation readiness through clarity and traceability

Cross‑Functional Execution & Enablement

• Drive accountability across Product, Engineering, Security, Legal, IT, and Business teams
• Establish practical governance cadences, reporting, and decision forums
• Provide authoritative guidance and operating standards while enabling teams with clear, pragmatic direction
• Foster a data‑aware and AI‑responsible culture through enablement and education rather than enforcement alone

What You Bring to the Team

• 6+ years of experience in data governance, data management, AI governance, security, or related operational leadership roles
• Experience governing unstructured or operational data (e.g., collaboration platforms, knowledge systems, document repositories)
• Strong understanding of data quality concepts and lifecycle management
• Familiarity with AI risk considerations including data provenance, bias, privacy, and misuse
• Demonstrated ability to drive cross‑functional execution without direct authority
• Excellent written and verbal communication skills for executive and technical audiences
• Sound judgment balancing governance rigor with business pragmatism
• High degree of ownership and follow‑through

What We’d Like to See (Not Required)

• Experience supporting AI governance, AI enablement, or responsible AI initiatives
• Exposure to regulated environments (HIPAA, HITRUST, SOC 2, GovRAMP, or similar)
• Familiarity with collaboration platforms such as Jira, Confluence, Slack, and Microsoft 365
• Experience partnering closely with Security, Legal, or Risk teams
• SaaS or data‑platform operating environment experience

What you’ll get in return 

• Competitive Leave & Benefits
• Comprehensive health coverage
• Equity for every employee – share in our success
• Growth-focused environment – your development matters here

Work arrangements 

• Standard hours: 8 hours/day, 5 days/week
• Location: Pune, Hybrid (3 days a week in office)
• Shift: 12pm-9pm IST

WHAT’S IN IT FOR YOU?

We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

#LI-SC1

Overview

The Ad Exchange development team at GumGum is responsible for the technical development and operations of our Ad Exchange technology. The Ad Exchange software handles a high volume of requests (40 million requests per minute) and is a highly distributed Java web service. Our team currently uses technologies such as Java, Spring, MySQL, Kafka, Aerospike, ScyllaDb, Memcached, and more.

This role works with product managers and various engineering teams to deliver on priorities for the company, making a significant impact on a key revenue stream for the business.  You’ll be expected to take ownership of complex features, mentor engineers, and influence technical direction while collaborating with cross-functional partners across Product, Design, DevOps, Data Engineering and other teams. 

Note: This position offers the opportunity for remote work or 'work from home' as there isn't a nearby office. However, GumGum is excited to only consider applicants residing in India.

What You'll Achieve

• Design, build, and deliver highly scalable and low-latency services in Java using Spring and distributed data systems.
• Architect solutions with a focus on performance, maintainability, and reliability.
• Integrate with supply-side and demand-side partners and enhance core exchange workflows.
• Work closely with ML and data teams to integrate optimization models into the exchange.
• Mentor engineers within the India team, contributing to technical growth and best practices.
• Write high-quality, testable, and well-structured code.
• Troubleshoot and resolve production issues and contribute to improving system stability and latency.
• Collaborate with Product and internal stakeholders to define and execute technical priorities.
• Optimize infrastructure usage and improve the efficiency of the exchange.
• Conduct detailed code reviews and contribute to maintaining high engineering standards.
• Build a deep understanding of the Ad Tech ecosystem to help influence engineering direction.
• Implement ad tech features, privacy frameworks, and external partner integrations.
• Contribute to internal documentation and knowledge sharing across global engineering teams.

Skills You'll Bring

• Bachelor’s degree in Computer Science, Engineering, or equivalent experience.
• 6+ years of experience as an engineer with understanding of programming languages, preferably Java and Spring Framework
• A history of successfully shipping products into production
• Experience in taking ownership of end to end product implementation and providing stakeholder updates
• Preferred experience in a high volume transaction system > 100k transactions/second
• Experience in Ad Tech, CTV and Real-Time bidding is a plus
• Excellent communication skills and demonstrated ability to work with cross-functional teams across timezones, including remote collaboration
• Fast learner with excellent problem-solving skills in highly complex multi-threaded applications
• Experience working with AWS and distributed systems such as Kafka, Aerospike or equivalent large scale data storage/processing systems
• Experience with MySQL or similar RDBMS systems
• Analytical thinking and understanding complex logic
• An understanding of RTB (Real Time Bidding protocol)
• Experience working with Git, Gradle, and CI/CD delivery pipelines

Overview of Role

As 66degrees continues its rapid growth, we are seeking a hands-on, highly technical IT Operations Manager to build and manage our internal IT Operations function. This is a critical management role responsible for the stability, integrity, and operational excellence of our core information technology systems.

Reporting to the Director/VP of Technology, you will take ownership of our cloud infrastructure, hardware assets, and our comprehensive portfolio of SaaS business applications, along with the team members dedicated to each of these IT subsets. You will build and mentor a team of talented IT engineers, establish and manage operational processes, and serve as the key escalation point for all IT Operations. The ideal candidate is a player and coach with a deep technical understanding of modern infrastructure and SaaS management, capable of leading a team, guiding technical strategy, and getting hands-on with the work when the need arises.

Key Responsibilities

Team Leadership & Management

• Build, manage, and mentor a high-performing IT Operations team, including Cloud Engineers, SaaS Administrators, and Subject Matter Experts (SMEs).
• Foster a culture of collaboration, innovation, and continuous improvement, providing professional development and growth opportunities for team members.
• Serve as the primary escalation point for the IT Operations team, providing technical guidance and resolving complex IT business issues.
• Develop and maintain Standard Operating Procedures (SOPs), and best practices for our global IT department.

Cloud Infrastructure Operations

• Oversee the administration, maintenance, and optimization of all internal Cloud Platform environments.
• Lead discussions with various teams regarding their use of internal cloud infrastructure to advise on best practices and methods to automate the provisioning and management of cloud resources.
• Ensure the availability, security, and cost-efficiency of our cloud infrastructure, including Compute Engine, GKE, Cloud Storage, BigQuery, Vertex AI, Gemini Enterprise, NotebookLM Enterprise, and others.
• Oversee the implementation of robust IAM policies, network security (VPCs, VPNs, firewalls), monitoring via the Cloud Operations suite, and logging.

SaaS & Business Systems Operations

• Lead the administration, integration, and optimization of our core corporate SaaS portfolio, including Google Workspace, Salesforce, Rippling, Atlassian, Slack, Google Partner Tools, Office 365, ChurnZero, Ramp, Asana, WiseStamp, EasyDMARC, GoDaddy, and others.
• Design and enforce a comprehensive Identity and Access Management (IAM) strategy using Rippling IT, including automated user provisioning/de-provisioning (SCIM, JIT) and adherence to the Principle of Least Privilege.
• Oversee the development and maintenance of our integration strategy, leveraging iPaaS solutions like Workato, Google Apps Script, and custom scripts to build robust, automated workflows between business systems.
• Partner with business departments (HR, Sales, Marketing) to understand their needs and own the technical implementation of their core platforms, while collaborating with team members to define shared platform ownership and accountability.

Collaboration, Strategy, Security

• Partner closely with the Security Operations team to implement "as-a-service" best practices, manage our MDM solution, and gather evidence for compliance audits.
• Collaborate with global teams on infrastructure initiatives and the rollout of internal frameworks, such as Dev vs. Prod delineation.
• Evaluate, select, and manage relationships with key IT vendors and service providers, ensuring they meet performance and contractual expectations.
• Partner with the Security team for GRC buildout (Drata) and Trust Center buildout (SafeBase).

Required Qualifications

• 8-10 years of progressive experience in IT Operations or Systems Engineering, including at least 4 years in a direct management capacity leading and mentoring technical teams.
• Strong leadership and English communication skills, with a proven ability to bridge time zones and cultural nuances while managing remote/offshore resources..
• Extensive experience managing a large portfolio of enterprise SaaS applications and implementing enterprise-wide IAM strategies using a central IdP (e.g., Rippling or Okta).
• Proven ability to architect high-level strategy and manage teams while remaining technical enough to execute alongside them and provide direct hands-on support.
• Technical proficiency in Infrastructure as Code (IaC), specifically using Terraform to automate cloud infrastructure management.
• Hands-on experience with enterprise integrations, either through scripting (Python, Bash, Google Apps Script) or via an iPaaS platform (Workato preferred).
• Deep expertise in Mobile Device Management (MDM) for at-scale corporate assets, BYOD environments, and Chrome browser management.
• Extensive hands-on experience across the entire Google stack, including GCP infrastructure at scale and advanced Google Workspace administration.
• Strong understanding of ITIL v4 frameworks, particularly in Change Management and Incident Response within a high-growth environment.
• Experience with CLI tools such as gCloud, GAM, Git, Docker, Homebrew, and others.

Preferred Qualifications

• Industry-recognized IT certifications (e.g., CompTIA A+, Network+, Security+, ITIL 4, CCNA, RHCSA, CCNP, PMP, CISM).
• Prior experience thriving in the fast-paced environment of a technology consulting or professional services firm.
• Experience establishing internal governance and access controls for Enterprise AI tools (e.g., Gemini Enterprise, Vertex AI, or NotebookLM).
• Proven track record of reducing manual IT service desk tickets by 30%+ through the implementation of "Low-Code/No-Code" automation or advanced iPaaS recipes.
• Direct experience partnering with SecOps through SOC2, ISO 27001, or HIPAA compliance audits using automated GRC platforms like Drata.
• Practical experience moving an organization toward a Zero Trust security model.
• Familiarity with Lifecycle Management (LCM) transitions, moving from manual onboarding to fully automated "Zero-Touch" provisioning.
• Experience applying Agile or Kanban methodologies to internal IT Operations to manage sprint cycles for SaaS integrations and infrastructure projects.
• Prior experience managing the IT side of Mergers and Acquisitions, including domain migrations, SaaS consolidation, and tenant-to-tenant transfers.

Overview of the Role

As 66degrees continues its rapid growth as a premier Google Cloud professional services partner, the security of our internal systems, employee identities, and client data is our top priority. We are seeking a hands-on, highly technical Manager of Security Operations (SecOps) to be the foundational leader of our new dedicated internal InfoSec operational function.

Reporting directly to our U.S. Director who leads our broader IT, IAM, and current Security infrastructure you will take ownership of our day-to-day security operations across a global workforce of 550+ employees. You will build and manage security monitoring processes, lead incident response for security alerts, enforce compliance frameworks, and serve as an escalation point and mentor for our global teams. The ideal candidate is someone who is both admin and security trained at scale.  We are looking for a person who can write a script to automate an alert in the morning and present a risk dashboard to leadership in the afternoon on new threat vectors.

Key Responsibilities

Security Monitoring & Incident Response

• Build, own and manage the daily operations of our security toolset (SIEM (Google SecOps or Splunk), EDR/XDR (SentinelOne), Email Security, Cloud Security, and Endpoint Security (Rippling MDM) Posture Management.
• Serve as the primary incident lead for system security events; investigate, contain, and remediate alerts, and lead post-incident post-mortems as they are requested.
• Develop, document, and maintain security playbooks and standard operating procedures (SOPs) for securing and hardening of our various solutions within the 66degrees tech stack.

Vulnerability & Posture Management

• Conduct continuous vulnerability scanning and coordinate patching/remediation cycles across endpoints, networks, and cloud environments (GCP, Azure, AWS).
• Partner closely with the U.S. Director to operationalize, enforce, and refine Zero Trust, Device Trust, Browser Trust, and Identity and Access Management (IAM) policies.
• Monitor, harden, and secure our core business applications such as but not limited to Google Workspace, Google Cloud Platform (GCP), Slack, Salesforce, and Rippling environments against misconfigurations, and unauthorized access.

Leadership & Global Enablement

• Act as the security subject matter expert and internal escalation point for the IT Service Desk team located in India, along with the broader global company teams.
• Train and upskill global teams on how  to perform "Tier 1" security triage (e.g., investigating phishing reports, basic malware alerts, account lockouts, and how to avoid IT worker scandals), creating a scalable company security framework.
• Foster a culture of security awareness across the company by leading regular employee training and simulated phishing campaigns (KnowBe4). Along with always advising on the principle of least privilege way of thinking.

Compliance & Risk

• Lead the technical GRC Buildout (Drata), Trust Center Buildout (SafeBase), evidence gathering, and control enforcement for external audits and compliance frameworks (e.g., SOC 2, ISO 27001).
• Assist the go-to-market and legal teams by filling out client security questionnaires and vendor risk assessments, directly accelerating our sales cycles.
• Track and report on key SecOps metrics (Time to Detect/Respond, patch compliance, etc.) to IT leadership

Required Qualifications

• Experience: 8-12+ years of progressive experience in Information Security, IT Security, or Security Operations, with at least 2-3 years in a team lead or management capacity.
• Cloud/SaaS Expertise: Deep technical understanding of Google Workspace administration and security, as well as cloud infrastructure security (specifically Google Cloud Platform / GCP).
• SecOps Engineering: Hands-on experience building, configuring, monitoring, and responding to alerts in EDR platforms (e.g., CrowdStrike, SentinelOne), SIEM platforms (e.g., Splunk, Google SecOps), and IAM platforms (e.g., Rippling, Okta, GCP, Entra, Azure, AWS, GWS).
• Compliance: Experience operating within compliant environments and supporting audits for SOC 2 Type II or ISO 27001 frameworks. Along with experience setting up and managing a GRC platform (e.g., Drata, Ostendio).
• Scripting: Proficiency in scripting (Python, PowerShell, Bash, or Google Apps Script) to automate repetitive security tasks and API integrations.
• Communication: Excellent English communication skills, with a proven ability to bridge time zones and cultural nuances while managing remote/offshore resources.

Preferred Qualifications

• Industry-recognized security certifications such as CompTIA Security+, CISSP, CISM, CCSP, or GCIA.
• Google Cloud Professional Cloud Security Engineer certification is highly desired.
• Google Cybersecurity Certificate is highly desired.
• Previous experience working in a professional services, consulting, or managed services firm.
• Previous experience building an at scale internal security team.

Overview of Role

We are seeking a highly skilled Systems Administrator to join our Managed Services team. This role is critical in maintaining the security, stability, and automation of a complex hybrid environment. You will be the primary guardian of our customer’s infrastructure, ensuring all Windows and Linux assets are patched, secure, and deployed using modern Infrastructure as Code (IaC) methodologies.

Core Responsibilities

1. Patch & Vulnerability Management

• Cross-Platform Administration: Manage the end-to-end patching lifecycle for both Linux (RHEL/Ubuntu/CentOS) and Windows Server environments.
• Vulnerability Remediation: Analyze scan results from tools (e.g., Nessus, Qualys, or Rapid7), prioritize risks based on criticality, and execute remediation plans.
• Compliance Reporting: Maintain detailed records of patching cycles and vulnerability status to meet strict Managed Services SLAs and audit requirements.

2. GCP Infrastructure Administration

• Cloud Operations: Provision, configure, and maintain resources within Google Cloud Platform (GCP), including Compute Engine, VPCs, IAM, and Cloud Storage.
• Cost & Performance Optimization: Monitor cloud health and implement scaling policies to ensure cost-efficiency and high availability.

3. Automation & Image Management

• Infrastructure as Code: Utilize Ansible to automate repetitive tasks, configuration management, and complex application deployments.
• Immutable Infrastructure: Develop and maintain automated machine image builds (Golden Images) using Packer for multi-cloud and on-premise consistency.

Technical Qualifications

Soft Skills & Managed Services Context

• SLA Driven: Ability to work under pressure to meet "Time-to-Patch" deadlines.
• Customer Centric: Excellent communication skills for explaining technical risks and maintenance windows to stakeholders.
• Detail Oriented: Meticulous documentation habits for change management and standard operating procedures (SOPs).

Overview of Role

We are seeking a highly skilled and experienced SaaS Tools Administrator to manage and optimize our suite of Software as a Service (SaaS) applications. The ideal candidate will possess in-depth knowledge of industry-standard user provisioning methods, expert knowledge of API integrations, and a proven track record of effectively administering a wide range of SaaS tools.

Responsibilities

• Google Workspace (GWS): Demonstrable expertise in managing user accounts, security settings, compliance policies, and the full suite of GWS applications (Gmail, Drive, Calendar, Meet, Docs, Sheets, Slides, etc.). This includes troubleshooting user issues, optimizing configurations for collaboration and efficiency, and ensuring data integrity and accessibility within the Google ecosystem.
• Rippling: Comprehensive understanding of Rippling for HR, IT, and Finance automation. This encompasses managing the workflows of employee onboarding and offboarding, device management, and IT provisioning. Ability to leverage Rippling's capabilities to streamline operations and enhance employee experience.
• Salesforce: Advanced administrative skills in Salesforce CRM, including user and profile management, security settings, custom object and field creation, workflow rules, process builders, and report and dashboard development. Experience in maintaining data hygiene, optimizing sales processes, and integrating Salesforce with other business applications.
• Atlassian Products : Strong proficiency in administering Jira Service Management, including managing and configuring workflows needed for the different ITSM Practices and Principles. Strong proficiency of managing Jira platform including issue types, screens, custom fields, permissions, creating and generating reports, integrating Jira with development tools, managing queues, SLAs, and customer portals. In-depth knowledge of Confluence for knowledge management, documentation, and team collaboration, involving setting up spaces, pages, and templates, managing permissions, and integrating Confluence with other Atlassian products like Jira. Ability to promote effective content creation and organization within the platform.
• Microsoft 365: Extensive experience in administering Microsoft 365 services, including Azure Entra ID,, Exchange Online, SharePoint Online, Teams, and other Office 365 applications (Word, Excel, PowerPoint, Outlook). This covers user and license management, security and compliance policies, data governance, and troubleshooting common issues.
• GitHub: Proficient in administering GitHub repositories, user access, team management, and security settings. Understanding of version control concepts and the ability to support development teams in leveraging GitHub for code collaboration and project access management.
• Asana: Skilled in administering Asana for task and project management, including setting up projects, tasks, subtasks, dependencies, and deadlines. Experience in managing teams, assigning roles, and creating custom fields and workflows to optimize project execution and visibility.
• Navan: Experience in administering Navan for corporate travel and expense management. This involves managing user profiles, processing expense reports, and integrating with financial systems to streamline business travel operations.
• OutReach: Familiarity with administering OutReach for sales engagement automation. This includes managing sequences, templates, prospect lists, and integrations with CRM systems. Ability to support sales teams in leveraging OutReach for effective lead nurturing and outreach campaigns.
• Lucid: Proficient in administering Lucidchart and Lucidspark for visual communication and collaboration. This involves managing user accounts, team folders, templates, and integrations with other productivity tools. Ability to support teams in creating diagrams, flowcharts, and visual representations for various business processes.
• Slack: Expert-level administration of Slack workspaces, including user and channel management, app integrations, security and compliance settings, and best practices for team communication and collaboration. Ability to troubleshoot connectivity issues, manage notifications, and ensure effective use of the platform.
• Manage access to various SaaS Tools using Principle of Least Privilege. This involves ensuring users have only the necessary permissions to perform their job, reducing the risk of security breaches.
• Create API scripts to automate tasks and integrate different applications, ensuring they can communicate and share data efficiently.
• Use a CLI (Command Line Interface) to manage and configure systems, providing a powerful and efficient way to control software and hardware.
• Implement policies and tools to prevent sensitive data from leaving the organization's network using the DLP (Data Loss Prevention)
• Implement and maintain user provisioning and de-provisioning processes following industry best practices.
• Develop, manage, and troubleshoot API integrations between various SaaS platforms to ensure seamless data flow and automation.
• Configure and optimize SaaS application settings to meet business requirements and enhance user experience.
• Monitor SaaS application performance, availability, and security, identifying and resolving issues promptly.
• Provide technical support and guidance to end-users on SaaS application functionalities.
• Collaborate with internal teams (IT, Security, HR, Sales, Marketing) to understand their SaaS tool needs and implement solutions.
• Develop and maintain documentation for SaaS application configurations, processes, and procedures.
• Stay up-to-date with the latest SaaS trends, features, and security best practices.
• Conduct regular audits of user access and permissions to ensure compliance and security.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• 5+ years of experience in SaaS administration and management.
• In-depth knowledge of various SaaS tools and their administration, including those listed in the "Responsibilities" section.
• Expert knowledge of user provisioning methods (e.g., SCIM, JIT provisioning, directory synchronization) and identity management solutions .
• Expert knowledge of API integration principles, RESTful APIs, and webhook configurations.
• Proficiency in scripting languages (e.g., Python, PowerShell) for automation and integration tasks.
• Strong understanding of security best practices related to SaaS applications.
• Excellent problem-solving, analytical, and communication skills.
• Ability to work independently and as part of a team in a fast-paced environment.

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 
  
  

Role Summary and Impact 

As part of the Global Operations Centre (GOC), you will work closely with teams across the United States, Europe, and Asia to deliver high-impact solutions in a collaborative, multicultural environment. We are looking for an Associate Director Cross channel who will do: 

• Client & Channel Leadership Act as the lead and primary point of contact for key digital marketing channels—including Search, Social, Programmatic Buying Units (PBU), Ad Operations, or Commerce (all or couple of them). Represent the Global Operations Center (GOC) in all channels wise agency/market interactions, ensuring expectations are managed and consistently met. Serve as the custodian of activation excellence for assigned channels, driving trust and accountability across global stakeholders. 

• Campaign Activation & Performance Oversight Oversee the activation, and optimization of campaigns across multiple channels and designated markets. Ensure flawless execution that aligns with broader media strategies and brand objectives. Work in close partnership with local and regional teams to maintain consistency, enhance performance, and deliver measurable impact through detailed reporting and actionable insights. 

• Stakeholder Management & Business Partnership Build and maintain strong relationships with internal market teams (Europe, U.S., Asia, MEA, AUNZ), agency partners, and cross-functional groups. Act as a strategic advisor, offering data-driven solutions tailored to regional needs while upholding global standards. Partner with leadership and internal clients to drive innovation, resolve challenges, and influence strategic decisions that contribute to business growth. 

• Operational Excellence & Governance Design, implement, and manage scalable workflows and Standard Operating Procedures (SOPs) to enhance operational efficiency, campaign quality, and consistency. Enforce compliance with global taxonomy, quality assurance, and platform governance standards. Analyze operational data and feedback to identify improvement areas, ensure process adherence, and escalate issues to the appropriate stakeholders for resolution. 

• Team Leadership & Talent Development Lead, mentor, and develop a high-performing team of subject matter experts responsible for campaign execution, optimization, and reporting. Foster a collaborative, accountable, and growth-oriented team culture. Ensure efficient team resourcing, continuous skills development, and alignment with organizational objectives through regular feedback, coaching, and performance evaluation. 
• Innovation, Automation & Business Growth Proactively identify new business opportunities within existing accounts and emerging markets. Collaborate with directors and senior leadership to develop compelling discussions for onboarding new scopes of work. Champion the adoption of internal and external automation tools and technology solutions to drive operational efficiency and future-proof activation capabilities. 
• Coordination with internal team to overall smooth running for operations.
   

Skills and Experience 

If this opportunity looks right for you, we are looking for candidates who have: 

• 6+ year's professional experience in digital media execution
• You are at least one biddable media platform expert out of Google Ads, Meta, DV 360 with hands on experience across other platforms including but not limited to SA 360, Bing Search, DCM, Amazon ads, Twitter, LinkedIn and more.
• You are proficient in Microsoft Excel and Google Sheet
• Minimum team size handled 8-20 people. 

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Role Purpose

The Head of the Global Capability Centre (GCC Lead) will build and scale DEPT®’s GCC into a high-performing, globally trusted delivery hub. They will lead strategy, capability development, organisational design, technical maturity, and operational excellence. The role requires deep experience running and scaling capability centres, strong technical leadership, and the ability to connect and align teams across Hexaware and DEPT® globally so they operate as one integrated unit.

Key Responsibilities

1. Strategic Leadership & Centre Growth

• Build long-term capability across engineering, QA, AI/data, PM/BA, and other technical and delivery disciplines.
• Define and execute the multi-year strategy to establish the GCC as a core global delivery hub for DEPT®.
• Lead the operating model, governance cadence, reporting structure, and performance framework for the GCC.
• Align GCC capacity and capability growth with global market demand and regional priorities.
• Represent the GCC as a senior DEPT® leader in global forums and leadership discussions.

2. Organisational Design & Leadership Structure

• Design and build the full organisational structure for the GCC, including hiring and developing craft leads, people managers, and operational roles.
• Lead all GCC teams directly, establishing a strong leadership spine and effective succession planning.
• Set clear goals, capability standards, performance metrics, and review rhythms for all GCC functions.
• Embed DEPT®’s culture, leadership expectations, and ways of working into the GCC environment.
• Partner with the EVP Technology to deliver the global AI mandate inside the GCC.
• Hold craft leads accountable for AI adoption, with targets for productivity, quality, and bench upskilling.

3. Technical Leadership & Capability Maturity

• Provide senior technical direction, ensuring the GCC consistently meets DEPT®’s engineering and delivery standards.
• Define and uphold the technical bar for hiring across engineering, QA, data, and related roles.
• Govern calibrations, technical assessments, and capability frameworks.
• Partner with global craft and delivery leaders to mature technical practices and introduce modern engineering approaches.
  
  
• Support the adoption of automation, QA acceleration, and emerging technologies including AI-assisted quality and productivity tooling.
• Drive 'Bench Value': Ensure staff in the strategic pool are actively upskilling or contributing to internal accelerators, so they remain 'hot' for assignment.

4. Hiring Quality, Talent Strategy & Workforce Planning

• Own GCC hiring quality end-to-end, ensuring strong sourcing, screening rigor and technical assessments. 
• Partner with Hexaware and DEPT® Talent Acquisition to build proactive talent pools and reduce reliance on reactive hiring.
• Monitor hiring velocity, rejection trends, skill distribution, and multi-market demand.
• Ensure effective onboarding, technical ramp-up, and integration into global delivery teams.
• Lead multi-year workforce planning aligned to DEPT®’s capability and market growth strategies.

5. Delivery Readiness & Operational Excellence

• Ensure the GCC reliably supports delivery across global regions, maintaining high-quality, predictable performance.
• Partner with Regional Resource Managers to maintain real-time visibility of talent availability, ensuring the 'Supply' side meets the 'Demand' forecast."
• Ensure 'Day 1 Assignability': Guarantee that bench resources are technically trained, culturally inducted, and administratively ready. 
• Identify delivery risks early and manage escalations collaboratively with Hexaware and DEPT® leadership.
• Strengthen cross-functional processes across TA, RM, IT, finance, operations, and people functions.
• Drive continuous improvement to elevate GCC delivery maturity and alignment with global delivery teams.
• Run the GCC as an extension of DEPT®'s regional delivery teams across EMEA and AMER, with shared craft ownership and regular working rhythms.
• Make the GCC easy for regional managers to access for resourcing and escalation, regardless of time zone.
• Earn trust through delivery proof points, transparent reporting, and visible presence in regional leadership forums.

6. Culture, Engagement & People Development

• Build an engaged, high-performance culture grounded in accountability, transparency, and growth.
• Establish communication rhythms, cultural integration initiatives, and leadership development programs.
• Partner with craft leads to create career pathways, skills development plans, and capability uplift initiatives.
• Mentor emerging leaders and support the ongoing development of India-based technical and delivery leadership.

Required Skills & Experience

Essential

• 12+ years of technology leadership, including 5+ years leading a GCC, delivery centre, or large-scale offshore hub (80–200+ people).
• Proven experience building and scaling teams, including designing organisational structures and hiring senior leadership.
• Strong engineering or technical delivery background (e.g., Engineering Manager, Architect, Technical Delivery Lead).
• Demonstrated ability to uplift technical maturity, improve delivery quality, and strengthen operational reliability.
• Experience managing in a matrix, integrated delivery model where teams support multiple markets and delivery outcomes depend on influence and alignment rather than direct control.
• Experience leading multi-disciplinary teams across engineering, QA, data, PM/BA, and operations.
• Strong stakeholder management and experience working with multi-client, multi-region delivery teams.
• Ability to operate and influence effectively in a partner-led model (e.g., DEPT® + Hexaware).

Preferred

• Previous experience in a digital agency or consulting environment is highly regarded, particularly within global or matrixed delivery structures.
• Familiarity with modern engineering practices, automation, cloud environments, and QA acceleration.
• Exposure to AI-assisted QA or productivity-enhancing engineering tools.

SRE::Network Operations Engineer III

As a Network Operations Engineer III, you will be a senior member of our network operations team, responsible for overseeing the design, implementation, and optimization of our complex and mission-critical network infrastructure. This role requires a high level of expertise in networking technologies, a strategic mindset, and the ability to lead initiatives that enhance the overall performance, security, and scalability of our network.

Key Responsibilities:

Advanced Network Configuration:

• Lead the design and implementation of high-availability, fault-tolerant data center network architectures.
• Develop and implement strategies for the continuous improvement of network infrastructure.
• Develop and review configuration templates which need to be used in bulk provisioning of network devices in a data center environment.

Network Strategy and Planning:

• Contribute to the development of the organization's long-term network strategy.
• Lead capacity planning initiatives, forecasting future network requirements, and recommending scalable solutions.
• Review HLD and LLD diagrams as part of solution design requirements and review.

Emerging Technologies:

• Stay abreast of industry trends and emerging technologies in networking.
• Evaluate and recommend the adoption of new technologies to improve network efficiency and capabilities.

Mentorship and Leadership:

• Provide mentorship and guidance to junior network operations engineers.
• Lead and participate in knowledge-sharing sessions to enhance the team's overall skill set.

Incident Management and Resolution:

• Lead the on-call engineer team and be the L3 escalation point for them for complex incidents and outages.
• Develop and implement incident response procedures and playbooks.

Vendor Management:

• Collaborate with vendors to evaluate and implement new technologies and solutions.
• Manage relationships with key vendors to ensure optimal support and service.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
• 7+ years of experience in network operations or a related role.
• In-depth knowledge of data center technologies and network routing protocols.
• Expert-level knowledge of routing and switching technologies, and security principles.
• Strong scripting and automation skills, with proficiency in languages like Python, Go, Shell, Ansible, Terraform or similar.
• Proven experience in designing and implementing large-scale, enterprise-level networks.
• Strong analytical and troubleshooting skills.
• Excellent leadership and communication skills.
• Industry certifications such as Cisco CCIE, Juniper JNCIE, or equivalent would be an added advantage.

Preferred Skills:

• Experience in network routing protocols like BGP, OSPF etc.
• Familiarity with data center technologies like VXLAN, EVPN etc.
• Knowledge of firewall technologies like IDS, IPS, WAF, UTM, NAT, IPsec etc.
• Knowledge of network operating systems like Junos, Cisco IOS/XE/XR, Enterprise SONiC, Cumulus Linux etc.
• Knowledge of network automation and scripting languages like Python, Go, Shell etc.
• Expert-level knowledge of configuration management tools like Ansible and Terraform.
• Expertise in complex fundamentals of Linux.
• Experience in monitoring tools and frameworks like Telegraf, Grafana, Prometheus, ELK stack.
• Experience with cloud networking solutions like Microsoft Azure.
• Knowledge of open-source virtualization technologies like KVM.
• Expertise in advanced network troubleshooting and performance optimization.
• Expertise in the implementation and management of load balancing solutions like Nginx, F5 BigIP etc.
• Contributions to open-source networking projects or industry publications.

This Network Operations Engineer III position represents a significant opportunity for a seasoned professional to make a substantial impact on our organization's network infrastructure. Join our team and be a key contributor to the success and innovation of our data center network infrastructure.

So, what’s the role all about?

We are looking for a hands-on, technically strong, and people-focused Technical Support Manager to lead AML Customer Support operations for the International Markets (EMEA & APAC). This role sits close to the ground—owning backlog health, driving complex case resolution, managing customer escalations, and ensuring high-quality delivery for NICE Actimize AML customers.

You are someone who thrives in a fast-paced, customer-impacting environment, can deep-dive into complex AML and system issues, and leads by example to drive ownership, accountability, and operational excellence. You will manage a team of ~16 L2/L3 AML Support Engineers, guiding them through day-to-day delivery, performance, and continuous improvement.

If you are passionate about technical leadership, customer success, operational rigor, and building high-performing teams—this is the role for you.

How will you make an impact?

Hands-On Delivery & Execution

• Actively oversee and guide resolution of complex AML product and platform cases.
• Serve as the escalation point for high‑severity, regulatory, and customer-impacting issues.
• Review technical approaches, customer communications, and RCA quality to ensure accuracy and completeness.
• Partner with engineers to drive long-term fixes, not just case closure.
• Ensure proactive customer communication, risk updates, and expectation management.

Backlog, Quality & Operational Ownership

• Own and manage the complete AML support backlog for International Markets.
• Drive case prioritization, aging management, and risk-based triage.
• Track and improve KPIs such as backlog aging, resolution time, CSAT, quality scores, and reopen rates.
• Ensure case hygiene, documentation standards, and operational discipline.
• Lead incident response and post-incident reviews.

People Leadership (Hands-On & Present)

• Lead, coach, and mentor ~16 AML Support Engineers with a strong ownership mindset.
• Conduct regular 1:1s focused on performance, delivery expectations, and development.
• Drive onboarding, ramp-up, technical enablement, and continuous upskilling.
• Identify top performers and create growth and succession pathways.
• Address performance challenges proactively and constructively.

Customer Engagement & Stakeholder Management

• Engage directly with key AML customers during escalations and sensitive use cases.
• Partner with TAMs, Professional Services, CSMs, Sales, and cross-functional teams to ensure customer outcomes.
• Establish trust through transparency, accountability, and predictable delivery.
• Represent Customer Support in customer forums and internal reviews.

Cross-Functional Collaboration

• Work closely with R&D, Product Management, Cloud Ops, and Infrastructure teams.
• Ensure high-quality defect reporting and follow-through with engineering.
• Participate in release readiness, upgrades, and regulatory-driven initiatives.
• Bring customer insights and recurring pain points into continuous improvement cycles.

Transformation & Continuous Improvement

• Support NICE Actimize initiatives such as Cloud adoption, AI-assisted support, and automation.
• Identify operational inefficiencies and lead practical improvements.
• Foster a culture where engineers think beyond BAU and contribute to innovation.

Have you got what it takes?

Experience

• 10+ years in Technical / Customer Support for enterprise-grade software.
• 3+ years leading or managing support engineers.
• Strong hands-on experience in AML / Financial Crime solutions.
• Experience working with global customers in regulated environments.

Core Skills

• Strong technical knowledge of Java and relational database.
• Experience with at least one of the application servers: Tomcat, WebLogic, WebSphere.
• Must possess strong analytical and problem-solving skills.
• Operational leadership skills.
• Ability to deep-dive into complex AML, application, and platform issues.
• Excellent customer communication and escalation management.
• Strong data-driven decision-making and prioritization capability.
• Ability to balance delivery pressure with people leadership responsibilities.

Technical & Domain Knowledge

• Solid understanding of AML concepts, regulatory expectations, and enterprise deployments.
• Experience with case management systems (ServiceNow strongly preferred).
• Exposure to SaaS / Cloud-based platforms (AWS advantage).
• Strong understanding of incident management, problem management, and root-cause analysis.

What’s in it for you? 

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! 

Enjoy NiCE-FLEX! 

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. 

Requisition ID: 9726

Location: Pune, India
Team Size: ~16 AML Support Engineers (L2 / L3)
Reporting Into: Regional Director – Customer Support, International Markets
Role Type: People Manager