People Operations Jobs in India.
All active People Operations roles based in India.
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Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
The mission of Roku's Data Engineering team is to develop a world-class big data platform so that internal and external customers can leverage data to grow their businesses. Data Engineering works closely with business partners and Engineering teams to collect metrics on existing and new initiatives that are critical to business success. As Senior Data Engineer working on Device metrics, you will design data models & develop scalable data pipelines to capturing different business metrics across different Roku Devices.
About the role
Roku pioneered streaming to the TV. We connect users to the streaming content they love, enable content publishers to build and monetise large audiences, and provide advertisers with unique capabilities to engage consumers. Roku streaming players and Roku TV™ models are available around the world through direct retail sales and licensing arrangements with TV brands and pay-TV operators.With tens of million players sold across many countries, thousands of streaming channels and billions of hours watched over the platform, building scalable, highly available, fault-tolerant, big data platform is critical for our success.This role is based in Bangalore, India and requires hybrid working, with 4 days in the office.
What you'll be doing
- Build highly scalable, available, fault-tolerant distributed data processing systems (batch and streaming systems) processing over 10s of terabytes of data ingested every day and petabyte-sized data warehouse
- Build quality data solutions and refine existing diverse datasets to simplified data models encouraging self-service
- Build data pipelines that optimise on data quality and are resilient to poor quality data sources
- Own the data mapping, business logic, transformations and data quality
- Low level systems debugging, performance measurement & optimization on large production clusters
- Participate in architecture discussions, influence product roadmap, and take ownership and responsibility over new projects
- Maintain and support existing platforms and evolve to newer technology stacks and architectures
We're excited if you have
- Extensive SQL Skills
- Proficiency in at least one scripting language, Python is required
- Experience in big data technologies like HDFS, YARN, Map-Reduce, Hive, Kafka, Spark, Airflow, Presto, etc.
- Proficiency in data modeling, including designing, implementing, and optimizing conceptual, logical, and physical data models to support scalable and efficient data architectures.
- Experience with AWS, GCP, Looker is a plus
- Collaborate with cross-functional teams such as developers, analysts, and operations to execute deliverables
- 8+ years professional experience as a data Engineer
- BS in Computer Science; MS in Computer Science preferred
- AI Literacy / AI growth mindset
#LI-AG18
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
We believe that great user experiences come from people who have the vision to see the big picture while maintaining incredible attention to detail. The User Experience team at Roku is comprised of UX designers, researchers, and writers who work collaboratively with our world-class Product and Engineering teams to meet customer needs and deliver a Roku experience defined by simplicity and delight.
About the role
Roku is looking for a Senior UX Product Designer to join the Product Catalog team and support the growth of Roku’s subscription business. In this role, you will define and design self-service tools and features that help Roku developers, content partners, and internal operations teams grow their subscription revenue on the Roku platform.
Outstanding user experiences come from people who can see the big picture while maintaining exceptional attention to detail. This role requires a proactive approach and a keen eye for craft to ensure our products continue to set the standard for excellence in the streaming industry.
What you’ll be doing
- Design simple, intuitive flows and experiences while maintaining a high bar for craft and usability. Strive for innovation and make thoughtful design decisions informed by trade-off analysis, while maintaining clear documentation throughout the design process.
- Work closely with product managers to identify the problems, business goals, and user outcomes that your designs will address. Independently navigating ambiguous requirements and shifting priorities to bring clarity and define new features.
- Gather requirements and create user-centered experience flows, including the cross-pollination of ideas with different teams within Roku.
- Build flexible and scalable products/features that our partners can use to maximize their experience on the Roku platform.
- Collaborate closely with the development team throughout the lifecycle of the product/feature.
- Demonstrate strong product and design thinking with executive-ready communication skills, including clear problem framing, decision making, and tailored narratives for different stakeholders.
- Build strong relationships with PM and Engineering partners and collaborate cross-functionally across different time zones to drive end-to-end design. Advocate for user needs and push for the prioritization of UX improvements, refinements, and enhancements.
We’re excited if you have
- 6+ years of experience designing for enterprise customers, ideally with experience working on publishing platforms.
- A track record of shipping multiple products or features, and the ability to clearly articulate your specific contributions.
- Portfolio highlighting projects demonstrating user-centered design solutions with measurable outcomes (include online portfolio link with resume)
- Hands-on experience working with user researchers (or conducting user research yourself) and using those insights to inform your designs.
- Experience designing patterns and components and contributing to design systems.
- Ability to thrive in an ambiguous environment, and to embrace opportunities to rapidly iterate on designs
- A passion for getting the subtle details right when creating a high-performing, world-class experience.
- Proficiency in design and prototyping tools such as Figma (or similar) to create user interfaces
- Degree in Design, Computer Science, Human-Computer Interaction, or a related field.
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
The mission of Roku's Data Engineering team is to develop a world-class big data platform so that internal and external customers can leverage data to grow their businesses. Data Engineering works closely with business partners and Engineering teams to collect metrics on existing and new initiatives that are critical to business success. As Senior Data Engineer working on Device metrics, you will design data models & develop scalable data pipelines to capturing different business metrics across different Roku Devices.
About the role
Roku pioneered streaming to the TV. We connect users to the streaming content they love, enable content publishers to build and monetise large audiences, and provide advertisers with unique capabilities to engage consumers. Roku streaming players and Roku TV™ models are available around the world through direct retail sales and licensing arrangements with TV brands and pay-TV operators.With tens of million players sold across many countries, thousands of streaming channels and billions of hours watched over the platform, building scalable, highly available, fault-tolerant, big data platform is critical for our success.This role is based in Bangalore, India and requires hybrid working, with 4 days in the office.
What you'll be doing
- Build highly scalable, available, fault-tolerant distributed data processing systems (batch and streaming systems) processing over 10s of terabytes of data ingested every day and petabyte-sized data warehouse
- Build quality data solutions and refine existing diverse datasets to simplified data models encouraging self-service
- Build data pipelines that optimise on data quality and are resilient to poor quality data sources
- Own the data mapping, business logic, transformations and data quality
- Low level systems debugging, performance measurement & optimization on large production clusters
- Participate in architecture discussions, influence product roadmap, and take ownership and responsibility over new projects
- Maintain and support existing platforms and evolve to newer technology stacks and architectures
We're excited if you have
- Extensive SQL Skills
- Proficiency in at least one scripting language, Python is required
- Experience in big data technologies like HDFS, YARN, Map-Reduce, Hive, Kafka, Spark, Airflow, Presto, etc.
- Proficiency in data modeling, including designing, implementing, and optimizing conceptual, logical, and physical data models to support scalable and efficient data architectures.
- Experience with AWS, GCP, Looker is a plus
- Collaborate with cross-functional teams such as developers, analysts, and operations to execute deliverables
- 8+ years professional experience as a data Engineer
- BS in Computer Science; MS in Computer Science preferred
- AI Literacy / AI growth mindset
#LI-AG18
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
Roku pioneered TV streaming and continues to innovate and lead the industry. The Roku Channel has us well-positioned to help shape the future of streaming. Continued success relies on investing in the Roku Cloud TV Platform so we deliver high quality streaming TV experience at a global scale.
You will be part of the engineering team responsible for The Roku Channel streaming service and will contribute to building apps and features on multiple platforms like for the FireTV, GoogleTV, web, Samsung, FireTV etc. The projects that you will work on will impact millions of Roku users around the world. All along, you will have the opportunity to collaborate with key product engineering stakeholders across Roku engineering teams, and contribute towards building world class media applications.
The ideal candidate will have endless curiosity and can pair a global mindset with locally relevant execution. You should be a gritty problem solver and self-starter who can drive programs with the product and business teams as well as with external partners. The successful candidate will display a balance of hard and soft skills, including the ability to respond quickly to changing business needs.
What you’ll be doing
You will work with a team of high performance and talented engineers building delightful experiences enjoyed by millions of viewers on The Roku Channel.
- Contribute to the architecture, design and implementation of technology solutions for web-based video applications.
- Maintain high coding standards and follow software engineering best practices.
- Participate and enhance a culture of engineering and operational excellence.
- Continually focus on innovation, and user delight while building and improving the user experience, reliability, stability, security and quality of the apps.
- Participate in scoping, technical design, estimation effort, coding, testing, debugging, code reviews, maintenance and support.
- Collaborate with product and program managers, UX designers, and cross-engineering teams to deliver project goals.
We’re excited if you have
- Strong problem solving and analytical abilities.
- Strong written and verbal communication skills.
- Experience with full stack web app development using Javascript/Typescript, HTML5, CSS.
- Experience building modern web applications (SPA, PWA, responsive) using frameworks like Node, React/Redux, Express, Material UI, Cordova, NoSQL etc. supporting millions of global users.
- Experience with AWS/GCP, APM and app analytics tools, familiarity with Docker/Kubernetes, npm/yarn, webpack, Backend-For-Frontend paradigm etc.
- Very good understanding of component-based arch, async operations, data binding, DOM manipulation, routing, SASS/LESS etc.
- Familiarity with media frameworks and streaming protocols HLS and MPEG-DASH, DRM, and media playback on HTML5, iOS, Android using one or more of MSE/EME, ExoPlayer, VideoJS/Dashjs etc.
- Experience with Kanban, Scrum, CI/CD, unit tests, automation, app and system monitoring.
- 6+ years of web development experience.
- BS or MS degree in Computer Science or equivalent.
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
Roku is the No. 1 TV streaming platform in the U.S., Canada, and Mexico with 70+ millions of active accounts. Roku pioneered streaming to the TV and continues to innovate and lead the industry. We believe Roku’s continued success relies on its investment in our machine learning/ML recommendation engine. Roku enables our users to access millions of contents including movies, episodes, news, sports, music and channels from all around the world.
About the role
We’re on a mission to build cutting-edge advertising technology that empowers businesses to run sustainable and highly-profitable campaigns. The Ad Performance team owns server technologies, data, and cloud services aimed at improving the ad experience. We're looking for seasoned engineers with a background in machine learning to aid in this mission. Examples of problems include improving ad relevance, inferring demographics, yield optimisation, and many more. Employees in this role are expected to apply knowledge of experimental methodologies, statistics, optimisation, probability theory, and machine learning using both general purpose software and statistical languages.
What you’ll be doing
- ML infrastructure: Help build a first-class machine learning platform from the ground up which manages the entire model lifecycle - feature engineering, model training, versioning, deployment, online serving/evaluation, and monitoring prediction quality.
- Data analysis and feature engineering: Apply your expertise to identify and generate features that can be leveraged by multiple use cases and models.
- Model training with batch and real-time prediction scenarios: Use machine learning and statistical modelling techniques such as Decision Trees, Logistic Regression, Neural Networks, Bayesian Analysis and others to develop and evaluate algorithms for improving product/system performance, quality, and accuracy.
- Production operations: Low-level systems debugging, performance measurement, and optimisation on large production clusters.
Collaboration with cross-functional teams: Partner with product managers, data scientists, and other engineers to deliver impactful solutions.
Staying ahead of the curve: Continuously learn and adapt to emerging technologies and industry trends.
We’re excited if you have
- Bachelors, Masters, or PhD in Computer Science, Statistics, or a related field.
- Experience in applied machine learning on real use cases (bonus points for ad tech-related use cases). Min 5 years of total experience.
- Great coding skills and strong software development experience (we use Spark, Python, Java).
- Familiarity with real-time evaluation of models with low latency constraints.
- Familiarity with distributed ML frameworks such as Spark-MLlib, TensorFlow, etc.
- Ability to work with large scale computing frameworks, data analysis systems, and modelling environments. Examples include Spark, Hive, NoSQL stores such as Aerospike and ScyllaDB.
- Ad tech background is a plus.
- AI growth mindset / AI Literacy
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
Roku pioneered streaming to the TV and continues to innovate and lead the industry. While we are well-positioned to help shape the future of television – including TV advertising – around the world, continued success relies on its investment in our machine learning capabilities. Roku offers millions of options to our users: movies, episodes, news, sports, and channels from all around the world. The Roku Content Platform is key to onboarding content into the Roku ecosystem, delighting our customers. Building a content knowledge platform that provides insights to downstream systems like Search, Recommendations, Ads, and Voice to shape customers' experiences is why we’re actively looking for a Senior Machine Learning / AI Engineer, Content Platform who can drive further innovation.
About the role
Roku pioneered streaming to the TV and continues to innovate and lead the industry. While we are well-positioned to help shape the future of television – including TV advertising – around the world, continued success relies on its investment in our machine learning capabilities.
Roku offers millions of options to our users: movies, shows, news, sports, and channels from all around the world. The Roku Content Platform is key to onboarding content into the Roku ecosystem, delighting our customers. Building a content knowledge platform that provides insights to downstream systems like Search, Recommendations, Ads, and Voice to shape customers' experiences is why we’re actively looking for a Senior Machine Learning / AI Engineering Manager who can drive further innovation.
The person in this role will leverage their technical skills, business intuition, and analytical thinking to build best-in-class machine learning products. This includes integrating Generative AI capabilities and Vision Models to enrich content quality and user engagement. This is a role for a hardened ML practitioner and a highly skilled organizational leader. You will be the architectural and operational bridge between deep AI research and fast-paced product delivery. If you know how to build a 3-year vision for content discovery and translate it into 2-week shipping cycles, this is your team.
What you’ll be doing
- Vision & Strategy: Define the roadmap for ML within the Content Platform..
- Technical Leadership: Provide high-level guidance on model architecture and MLOps infrastructure to ensure models are scalable and production-ready.
- People Management: Lead and grow a high-performing team of ML Engineers. You will be responsible for career development, performance management, and maintaining a culture of rigorous experimentation.
- Cross-Functional Execution: Partner with Product, Engineering, and Content Strategy to align ML initiatives with business goals.
- Delivery: Champion a culture of incremental delivery. Balance long-term R&D with the need to deliver measurable improvements to the production environment.
We’re excited if you have
- 10+ years of total experience in software/ML engineering, with at least 5 years in a dedicated people management leadership role.
- MS or BS in Computer Science, Mathematics, or a related quantitative field.
- You possess a deep theoretical and practical understanding of Machine Learning.
- You understand the business of streaming and how ML directly impacts the bottom line.
- You can explain complex model to a non-technical executive just as easily as you can debate architecture with a seasoned engineer.
- Proven track record of deploying large-scale ML models into production environments.
- Experience with modern ML stacks (e.g., LLMs, PyTorch, TensorFlow, Spark, and cloud-native MLOps tools).
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Team & Role
The Roku Pay, Core Payments team has played a pivotal role in driving Roku’s rapid growth in online subscriptions, powered by a seamless in-streaming, on-TV purchase experience. Supporting a wide range of Roku teams, Core Payments enables transactions across multiple consumer touchpoints — including TV, web, mobile, and advertising. These teams employ diverse strategies to sell digital content, from Subscription Video on Demand (SVOD) and Transactional Video on Demand (TVOD) to Roku-branded devices and shoppable ads directly on the device.
Core Payments is now seeking a Senior Product Manager to lead the creation of our Payment Machine Learning Platform — a high-impact initiative designed to optimize payment retries, routing, and authorization success rates for our subscription business.
This platform will harness AI/ML to make real-time, data-driven payment decisions at scale, directly influencing revenue growth, reducing churn, and enhancing customer satisfaction. In this role, you will operate at the intersection of machine learning, payments infrastructure, and subscription growth, collaborating with engineering, data science, finance, and payment operations to deliver a platform that is both technically sophisticated and mission-critical.
The ideal candidate thrives in a fast-paced, highly technical environment, possesses deep knowledge of payments and subscription economics, and can balance strategic vision with hands-on execution. You will own the roadmap, drive flawless delivery, and continuously improve the platform through experimentation and data-driven insights.
What You’ll Be Doing
- Define and Drive the Roadmap: Partner with engineering, ML, and business stakeholders to define a high-impact roadmap for the Payment ML Platform, aligned to Roku’s subscription growth goals.
- Translate Business Goals into Product Requirements/Feature Guides, Convert business KPIs (e.g., authorization rate uplift, churn reduction) into clear product requirements, success metrics, and technical specifications.
- Lead AI/ML Product Development: Collaborate with ML engineers and data scientists to design, train, and deploy models for retry prediction, payment routing, and fraud prevention.
- Champion Experimentation: Design and oversee A/B and multivariate tests to validate hypotheses, measure incremental lift, and drive continuous improvement.
- Hands-On Execution: Roll up your sleeves to write PRDs, define acceptance criteria, review model performance dashboards, and troubleshoot issues with engineering.
- Stakeholder Management: Communicate roadmap progress, risks, and learnings to executives and cross-functional partners.
- Post-Launch Optimization: Monitor KPIs, identify opportunities for improvement, and prioritize enhancements to maximize impact.
- Ensure Compliance & Security: Work with legal and compliance teams to meet PCI-DSS, GDPR, and other regulatory requirements for payment data.
We’re Excited If You Have
- 8+ years in product management, ideally with experience in payments, fintech, subscription businesses, or ML-driven platforms.
- Proven track record of shipping complex products in partnership with engineering, data science, and operations teams.
- Strong understanding of payment processing flows, gateways, acquirer optimization, and retry logic.
- Experience defining and measuring KPIs, running large-scale A/B tests, and making data-driven decisions.
- Ability to articulate complex ML concepts to both technical and non-technical stakeholders.
- Comfort working in fast-paced, highly iterative environments.
- Bachelor’s degree in Computer Science, Statistics, or related field; MBA a plus.
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Team
The DMP team plays a critical role in Roku’s Advertising organization, leading initiatives around audience management that power decision-making across the advertising ecosystem. We develop and manage products that enable advanced segmentation and audience management for advertisers while meeting the operational needs of internal teams. We work closely with Product Managers, Machine Learning, Ad Sales, Ads Operations, and multiple groups within Advertising Engineering to deliver high-impact solutions.Looking ahead, we are exploring AI-driven capabilities to further enhance the effectiveness of advertising campaigns and improve operational efficiency of our platforms.
About the Role
We are seeking a highly skilled Senior Software Engineer with deep expertise in big data technologies, including Apache Spark and Apache Airflow. This hybrid position bridges software engineering and data engineering, requiring the ability to design, build, and maintain scalable systems for both application development and large-scale data processing.In this role, you will collaborate with cross-functional teams to architect and manage robust, production-grade data products and APIs that power critical capabilities across the advertising platform. You will work with technologies such as Apache Spark, Apache Airflow, ScyllaDB/Cassandra, Aerospike, Kubernetes, and SpringBoot to deliver reliable, high-performance solutions. The ideal candidate is a proactive, self-motivated professional with a strong track record in building high-scale data services and a dedication to delivering exceptional results.
What You’ll Be Doing
Software Development
-
Design and build APIs and backend services using Spring Boot to support data products and audience management workflows.
-
Write clean, maintainable, and efficient code, ensuring adherence to best practices through code reviews.
Big Data Engineering
-
Design, develop, and maintain data pipelines and ETL workflows using Apache Spark and Apache Airflow.
-
Optimize data storage, retrieval, and processing systems to ensure reliability, scalability, and performance.
-
Develop and fine-tune complex queries using Apache Spark for large-scale datasets.
-
Monitor, troubleshoot, and improve data systems to minimize downtime and maximize efficiency.
API and Platform Development
-
Design, Development, and maintain large scale, low latency API systems using SpringBoot and Kubernetes
-
Maintain NoSQL Infrastructure including ScyllaDB and Aerospike
Collaboration & Mentorship
-
Partner with the machine learning team, software engineers, and other teams to deliver integrated, high-quality solutions.
-
Provide technical guidance and mentorship to junior engineers, promoting best practices in software and data engineering.
We’re Excited If You Have
-
Bachelor's degree in computer science, Engineering, or a related field (or equivalent experience).
-
8+ years of experience in software and/or data engineering with expertise in big data technologies such as Apache Spark, Apache Airflow.
-
Expertise in developing low latency APIs
-
Strong understanding of SOLID principles and distributed systems architecture.
-
Proven experience in distributed data processing, data warehousing, and real-time data pipelines.
-
Advanced SQL skills, with expertise in query optimization for large datasets.
-
Exceptional problem-solving abilities and the capacity to work independently or collaboratively.
-
Excellent verbal and written communication skills.
-
Experience with cloud platforms such as AWS, GCP, or Azure, and containerization tools like Docker and Kubernetes. (preferred)
-
Experience in AdTech, in advertising data platforms and audience management. (preferred)
-
Strong programming skills in Python, Java, and/or Scala. (preferred)
-
Knowledge of CI/CD pipelines, DevOps practices, and infrastructure-as-code tools (e.g., Jenkins & Terraform). (preferred)
-
Expertise in developing low latency APIs
-
Experience with building Agentic AI systems to automate decision-making and enhance analytics workflows. (preferred)
-
Experience in AdTech, in advertising data platforms and audience management. (preferred)
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Team
The Content Platform & Intelligence team builds the pipelines, tooling, and intelligence that power Roku’s global Sports, Live, and VOD experiences. We ingest and enrich partner catalogs at scale, ensure rights-accurate availability, and feed core platform experiences like Search, Browse, and Recommendations. We obsess over metadata quality, reliability, and performance so viewers can seamlessly discover and watch what they love.
About the Role
We’re seeking a Senior Product Manager to scale how Roku onboards and operates Premium Subscription partners. You will own the product strategy and execution for onboarding VOD, Live, and Sports content at scale; keeping content rights, volumes, and performance at the center. You’ll partner closely with Subscriptions, Metadata Platform, Sports & Live product teams, Content Operations, Partnerships, and Engineering to deliver high-quality integrations that power monetisation, discovery, and delightful viewer experiences.
What You’ll Do
- Own the roadmap for onboarding new Premium Subscription partners covering VOD, Live, and Sports.
- Collaborate with metadata providers to enhance Live & Sports coverage: schedules, fixtures, teams/players, scores, artwork, league hierarchies.
- Partner with the Content Platform team to ingest, normalise, and store content intelligence that drives Search and Recommendations.
- Model regional rights, windows, blackout rules, entitlements, and service-level policies to ensure the right content shows up for the right users.
- Build internal tools and workflows that minimise manual merchandising and ops, especially for new markets and complex sports/live schedules.
We’re Excited If You Have
- 7+ years of Product Management experience in platform/backend or content systems; streaming/media experience strongly preferred.
- Proven track record building scalable ingestion/onboarding platforms, catalog systems, or developer ecosystems.
- Experience with VOD/Live/Sports pipelines, content rights and availability modelling, and internationalisation.
- Experience partnering with ML/AI teams on metadata quality, enrichment, ranking, or recommendations; comfortable with experimentation at scale.
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Team
The Cloud Technology Infrastructure team at Roku is looking for a dedicated engineer to join our Cloud Infrastructure Operations group. As a pivotal team, we’re committed to building a scalable, secure, and reusable infrastructure platform that empowers all Roku teams to deliver with speed and confidence. Embracing an ‘Infrastructure as Code (IaC) First’ methodology, we’re eager to onboard a professional who’s ready to partner across teams to build foundational components in Networking, Infrastructure, Identity Management, and Security.
About the Role
Are you passionate about streamlining the creation of Cloud infrastructure to achieve maximum efficiency? Do makeshift Cloud services that require manual configuration cause you concern? If you excel in roles that simplify processes for engineers, enabling them to take ownership with ease, and if you’re an advocate for Infrastructure as Code (IaC), then this opportunity is tailored for you. Join us and play a key role in shaping the building blocks that will empower teams across Roku to innovate and thrive.
What you’ll be doing
- Collaborate with development teams to enhance their cloud service management capabilities, ensuring they can independently deploy, monitor, and maintain their services.
- Implement monitoring and observability solutions that provide real-time insights into infrastructure health, enabling proactive issue resolution and system optimization.
- Participate in a shared On-Call rotation to support critical infrastructure incidents, IAC CI pipeline issues, and cloud networking escalations, ensuring high availability and rapid incident response.
- Design and implement network observability solutions that provide end-to-end traffic visibility across cloud networking—including Kubernetes, VPCs, routing, peering, and cross-cloud connectivity—by collaborating with the Platform team to provide granular, real-time insights into cloud-native networking, leveraging visualization platforms and telemetry data to support troubleshooting and performance optimization.
- Partner with technical leaders on the Infra Roadmap to fortify our infrastructure security, leveraging cutting-edge automation tools for proactive defense strategies.
- Develop frameworks into Infrastructure as Code (IaC) workflows, promoting reusable and adaptable infrastructure components deployed via CI/CD.
- Advocate for cloud cost optimization strategies, ensuring efficient resource utilization and cost-effective infrastructure management.
- Champion best practices across all functions, including development, QA, and Infrastructure/Operations, to foster a culture of excellence and continuous improvement.
We’re excited if you have
- 7+ years of experience designing and operating scalable, resilient cloud-native systems, with a focus on automation, observability, and developer enablement.
- Deep expertise in public cloud networking (AWS/GCP), including VPC design, peering, routing, NAT gateways, and service endpoints.
- Developer skills in Python, Java, or Go writing applications and code that will bring together data from disparate systems and will work to help visualize data in a way that will make business decisions easier.
- Experience managing and debugging traffic flows between Kubernetes workloads and cloud-managed services, with a strong understanding of how service discovery, DNS, and overlay networks impact observability.
- Proven ability to architect and implement network mapping and visualization solutions (e.g., using tools like Istio telemetry, or custom Grafana dashboards) to provide actionable insights into traffic behavior and dependencies.
- Required experience building and managing complex networks in public cloud providers like AWS, GCP and integrating them with cloud-native platforms, such as Kubernetes.
- Hands-on advanced experience utilizing cloud-native services in large scale environments with AWS/GCP using Infrastructure-as-Code (Terraform) and other CI/CD tools/services.
- Experience enabling monitoring solutions to visualize and create alerts for core infrastructure with one or more of the following: Grafana, Prometheus, and Datadog.
- Experience driving timely consensus in design with other senior team members across a large organization.
- Experience with how to create infrastructure using CI, Continuous Delivery, and Continuous Deployment workflows; GitLab experience desired.
- Excellent written and verbal communication skills to help communicate complicated workflows to a broad and diverse user group.
- B.S. or M.S. degree in Computer Science, Engineering, or equivalent.
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Team
The Data Insights team plays a critical role in Roku’s Advertising organization, leading measurement and analytics initiatives that power decision-making across the advertising ecosystem. We develop and manage products that deliver actionable insights for advertisers while meeting the operational and analytical needs of internal teams.We work closely with Product Managers, Data Science, Ad Sales, Ads Operations, and multiple groups within Advertising Engineering to deliver high-impact solutions. Looking ahead, we are exploring AI-driven measurement capabilities to further enhance the effectiveness of advertising campaigns and strengthen internal analytics.
About the Role
We are seeking a highly skilled Senior Software Engineer with deep expertise in big data technologies, including Apache Spark and Apache Airflow. This hybrid position bridges software engineering and data engineering, requiring the ability to design, build, and maintain scalable systems for both application development and large-scale data processing.In this role, you will collaborate with cross-functional teams to architect and manage robust, production-grade data products that power critical analytics and measurement capabilities. You will work with technologies such as Apache Spark, Apache Airflow, Trino, Druid, Spring Boot, StarRocks, and Looker to deliver reliable, high-performance solutions.The ideal candidate is a proactive, self-motivated professional with a strong track record in building high-scale data services and a dedication to delivering exceptional results.
What You’ll Be Doing
Software Development
-
Design and build APIs and backend services using Spring Boot to support data products and analytics workflows.
-
Write clean, maintainable, and efficient code, ensuring adherence to best practices through code reviews.
Big Data Engineering
-
Design, develop, and maintain data pipelines and ETL workflows using Apache Spark and Apache Airflow.
-
Optimize data storage, retrieval, and processing systems to ensure reliability, scalability, and performance.
-
Develop and fine-tune complex queries and analytics solutions using Druid, Trino, and StarRocks for large-scale datasets.
-
Monitor, troubleshoot, and improve data systems to minimize downtime and maximize efficiency.
Collaboration & Mentorship
-
Partner with data scientists, software engineers, and other teams to deliver integrated, high-quality solutions.
-
Provide technical guidance and mentorship to junior engineers, promoting best practices in software and data engineering.
We’re Excited If You Have
-
Bachelor's degree in computer science, Engineering, or a related field (or equivalent experience).
-
8+ years of experience in software and/or data engineering with expertise in big data technologies such as Apache Spark, Apache Airflow.
-
Expertise with atleast one of the following Apache Druid, StarRocks, and Trino.
-
Strong understanding of SOLID principles and distributed systems architecture.
-
Proven experience in distributed data processing, data warehousing, and real-time data pipelines.
-
Advanced SQL skills, with expertise in query optimization for large datasets.
-
Exceptional problem-solving abilities and the capacity to work independently or collaboratively.
-
Excellent verbal and written communication skills.
-
Experience with cloud platforms such as AWS, GCP, or Azure, and containerization tools like Docker and Kubernetes. (preferred)
-
Familiarity with additional big data technologies, including Hadoop and Kafka.
-
Experience in AdTech, in advertising data platforms and campaign measurement. (preferred)
-
Strong programming skills in Python, Java, or Scala. (preferred)
-
Knowledge of CI/CD pipelines, DevOps practices, and infrastructure-as-code tools (e.g., Terraform). (preferred)
-
Expertise in data modeling, schema design, and data visualization tools.
-
Experience with building Agentic AI systems to automate decision-making and enhance analytics workflows. (preferred)
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
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Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
The mission of Roku's Data Engineering team is to develop a world-class big data platform so that internal and external customers can leverage data to grow their businesses. Data Engineering works closely with business partners and Engineering teams to collect metrics on existing and new initiatives that are critical to business success. As Senior Data Engineer working on Device metrics, you will design data models & develop scalable data pipelines to capturing different business metrics across different Roku Devices.
About the role
Roku pioneered streaming to the TV. We connect users to the streaming content they love, enable content publishers to build and monetise large audiences, and provide advertisers with unique capabilities to engage consumers. Roku streaming players and Roku TV™ models are available around the world through direct retail sales and licensing arrangements with TV brands and pay-TV operators.With tens of million players sold across many countries, thousands of streaming channels and billions of hours watched over the platform, building scalable, highly available, fault-tolerant, big data platform is critical for our success.This role is based in Bangalore, India and requires hybrid working, with 3 days in the office.
What you'll be doing
- Build highly scalable, available, fault-tolerant distributed data processing systems (batch and streaming systems) processing over 10s of terabytes of data ingested every day and petabyte-sized data warehouse
- Build quality data solutions and refine existing diverse datasets to simplified data models encouraging self-service
- Build data pipelines that optimise on data quality and are resilient to poor quality data sources
- Own the data mapping, business logic, transformations and data quality
- Low level systems debugging, performance measurement & optimization on large production clusters
- Participate in architecture discussions, influence product roadmap, and take ownership and responsibility over new projects
- Maintain and support existing platforms and evolve to newer technology stacks and architectures
We're excited if you have
- Extensive SQL Skills
- Proficiency in at least one scripting language, Python is required
- Experience in big data technologies like HDFS, YARN, Map-Reduce, Hive, Kafka, Spark, Airflow, Presto, etc.
- Proficiency in data modeling, including designing, implementing, and optimizing conceptual, logical, and physical data models to support scalable and efficient data architectures.
- Experience with AWS, GCP, Looker is a plus
- Collaborate with cross-functional teams such as developers, analysts, and operations to execute deliverables
- 8+ years professional experience as a data Engineer
- BS in Computer Science; MS in Computer Science preferred
- AI Literacy / AI growth mindset
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Technical Support Lead - Endpoint
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About Hexnode
Hexnode is a global leader in Unified Endpoint Management (UEM), trusted by over 100 countries and managing millions of devices worldwide. With a rapid pace of innovation, we have established ourselves as a dominant force across Apple, Windows, Android, macOS, Linux, and tvOS. Fuelling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.
Job Overview:
In this role, you will not just oversee ticket resolution; you will lead the evolution of our support culture by implementing the Technology Acceptance Model (TAM) to ensure long-term product adoption and client success. As a linchpin of our 24/7 global operations, you will manage critical handovers and ensure our response times remain industry leading.
Responsibilities:
· Manage and mentor a shift of Technical Support Engineers, fostering a high-performance environment focused on technical growth and empathy.
· Oversee the Shift Handover process to the incoming Lead, ensuring zero data loss and continuity of service for all high-priority issues.
· Guarantee that all incoming tickets are triaged and dispatched within defined response times to meet and exceed global SLAs.
· Conduct deep-dive analysis of incident patterns to identify root causes and provide strategic suggestions for incident management improvements.
· Partner with Engineering and Product teams to function as the "Voice of the Customer," ensuring technical feedback directly influences the product roadmap.
· Stay at the forefront of UEM trends and provide advanced training sessions for both high-value clients and internal technical stakeholders.
Requirements:
· 10+ years of total technical support experience, with at least 4–5 years in a formal leadership or supervisory role, preferably within a SaaS environment.
· Mandatory, deep-seated expertise in Unified Endpoint Management (UEM) and its ecosystem.
· Advanced Technical Exposure: Direct experience with IDP (Identity Provider) or XDR (Extended Detection and Response) platforms is highly preferred.
· Exceptional people skills with the ability to navigate high-pressure situations and communicate complex technical concepts to non-technical stakeholders.
· An initiative-taking problem-solver with a proven ability to manage complex workflows and team dynamics in a fast-paced, high-growth global setting.
· Bachelor’s degree in computer science, Information Technology, or a relevant technical field.
Ready to apply?
Apply to Mitsogo IncNetwork Administrator
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About Mitsogo | Hexnode:
Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills.
Hexnode, the Enterprise software division of Mitsogo Inc., was founded with a mission to simplify the way people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fuelling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.
Job Overview:
We are seeking a highly skilled and experienced Network Administrator (SME )with strong expertise in network infrastructure and IT operations. The ideal candidate will have in-depth hands-on experience with Cisco, Ruckus, Meraki, and Fortinet firewalls, along with a solid understanding of switching, routing, network management, compliance, and disaster recovery planning. This role demands a proactive professional capable of maintaining a secure, scalable, and reliable IT environment.
Responsibilities:
- Manage and support LAN/WAN infrastructure including Cisco, Meraki, Ruckus, and Fortinet-based networks.
- Configure and maintain switches, routers, access points, and firewall policies.
- Monitor network performance, troubleshoot latency, packet loss, or downtime issues.
- Ensure compliance with IT security and regulatory frameworks (ISO, NIST, etc.).
- Manage and maintain Windows/Linux servers, virtualization platforms (VMware/Hyper-V), and enterprise storage systems.
- Maintain disaster recovery and backup strategies; regularly test DR procedures.
- Assist in IT audits, patch management, and hardening infrastructure against cyber threats.
- Implement and manage network monitoring tools (e.g., SolarWinds, PRTG, or similar).
- Work collaboratively with IT teams to support application deployment, remote access, and secure connectivity.
- Participate in IT infrastructure projects: upgrades, migrations, and new rollouts.
- Maintain technical documentation, asset inventory, and configuration baselines.
Requirements:
- 5–8 years of experience in system and network administration.
- Strong expertise in:
- Cisco switching/routing (CCNA/CCNP preferred)
- Ruckus wireless controller and AP management
- Meraki dashboard operations and configuration
- Fortinet firewall setup, policy configuration, VPN, and security features
- Proficient in:
- Layer 2/3 networking, VLANs, STP, OSPF, BGP
- DNS, DHCP, NAT, VPN (IPSec/SSL)
- System patching, performance tuning, and event log monitoring
- Experience with ITIL/ITSM processes is a plus.
- Familiarity with compliance frameworks: ISO 27001, GDPR, HIPAA, etc.
- Scripting and automation knowledge (PowerShell, Bash, or Python) is advantageous.
- Excellent analytical and troubleshooting skills.
- Strong documentation and communication skills.
Ready to apply?
Apply to Mitsogo IncProject Manager, Technology Operations
Job Summary: We are seeking a proactive and experienced operations project manager to drive operational excellence and support growth initiatives within our Technology organization. Reporting to senior management, this role will be pivotal in collaborating with cross-functional teams, streamlining processes, and ensuring successful project delivery.
Key Responsibilities:
- Collaborate with the Sr Mgr, Tech Ops and the CTO to continuously improve the operating model for the Technology organization.
- Develop and own detailed project plans, including milestones, timelines, and resource allocation.
- Build and manage performance dashboards to track project metrics and KPIs.
- Partner with the Sr Mgr, Tech Ops and business leaders on Technology’s Annual Planning.
- Manage a calendar of key activities throughout the year and assist administrative staff with event planning.
- Identify areas for process improvement and design and implement solutions.
- Ensure key meetings are well-managed and successful, e.g., quarterly business reviews, all-hands meetings, board meetings
- Coordinate with global teams, adapting to different time zones as necessary.
- Project Leadership for a few key programs that are impactful across the technology organization. Providing thought leadership on such programs and owning the end-to-end execution.
- Act as a primary point-of-contact for project stakeholders.
- Work with Technology managers and the Procurement team to enter and manage purchase requisitions
Qualifications:
- Able to work in the Hyderabad office 3 days a week.
- Bachelor's degree in business management, engineering, or related field.
- Minimum of 7 years of project management experience, preferably in technology or healthcare supply chain.
- Strong proficiency in Microsoft Excel and PowerPoint.
- Excellent communication skills, both verbal and written.
- Experience with Claude Code is a plus.
- Experience in global capability centers is advantageous.
- Certification in project management methodologies is a plus.
Skills and Abilities:
- Proficient with AI or possesses a hunger to become proficient.
- Can assist the Sr Mgr, Tech Ops with thought leadership and strategic project management.
- Excellent at prioritizing competing priorities and aligning with project stakeholders on deliverables.
- Ability to work cross-functionally and influence outcomes.
- Self-driven with strategic thinking and attention to detail.
- Understanding of business process environments and performance enhancement.
- Experience with reporting and dashboard tools such as Jira, Aha!, and Tableau is a plus.
Additional Information: This role offers the opportunity to contribute to the success of key initiatives and drive operational efficiency within a dynamic global organization. The ideal candidate will possess a proactive mindset, strong leadership skills, and a passion for continuous improvement.
GHX: It's the way you do business in healthcare
Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.
GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.
It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe.
Disclaimer
Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.
Read our GHX Privacy Policy
Ready to apply?
Apply to GHX
Role - Senior Database Operations Engineer
Job Summary
Reporting to the Manager, Database Administration, the Senior Database Operations Engineer will provide timely and quality database design, development, maintenance, and problem resolution services for internal and external customers. They will manage highly resilient corporate and cloud database infrastructure utilized by GHX DaaS/SaaS solutions. The Sr Database Ops Engineer will work with various operational and development teams to plan, design and implement and support core database functionality that meets company initiatives with respect to performance, scalability, reliability, and adherence to operational policies and principles.
Roles and Responsibilities:
•Administration and management of GHX databases, including:Backup and recovery ,Monitoring of data database capacity and performance ,Security and data access management ,Installations, upgrades, and patching ,Fail over server management
•Safeguard the company's data, tools and information systems by adhering to Operational and Security policies and procedures throughout the lifecycle of service delivery.
•24/7 monitoring, on-call support and troubleshooting database issues, provide operational feedback to development and release teams.
• Provide guidance and assistance to junior database engineers
• Collaborate with DB platform engineers on DB version and upgrades as well as best practices
Required Qualifications
•Bachelor’s degree from an accredited college in CS or related discipline or equivalent experience
•5-8 years’ experience in Database Administration
•In depth knowledge of at least one RDBMS platform or No-SQL platform (ie MongoDB, MySQL, PostgreSQL, ElasticSearch, Redis, Oracle or SQL server) with familiarity and the ability to support additional platforms at a basic level
•Experience with hybrid and public cloud concepts
•Part of a support organization involved in implementation projects
•Proven ability to manage databases in a high transaction/high availability environment
•Experience with horizontal scaling and high availability technologies/concepts (ie Oracle RAC & Dataguard, SQL Server ‘Always On’)
•Hands-on experience with Solaris, UNIX, Linux, or Windows operating systems in a physical and/or virtual environment
•Experience with cloud hosted databases AWS preferred
Preferred Skills
•Strong critical thinking, analytical and problem-solving skills
•Interpersonal skills with a strong orientation towards customer service
•Excellent written and oral communications skills with demonstrated commitment to production of high-quality documentation
•Excellent team player with good experience working with departmental and cross functional teams
GHX: It's the way you do business in healthcare
Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.
GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.
It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe.
Disclaimer
Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.
Read our GHX Privacy Policy
Ready to apply?
Apply to GHX
Role - Database Operations Engineer III
Job Summary Reporting to the Manager, Database Administration, the Database Operations Engineer will provide timely and quality database design, development, maintenance, and problem resolution services for internal and external customers. They will manage highly resilient corporate and cloud database infrastructure utilized by GHX DaaS/SaaS solutions. The Database Ops Engineer will work with various operational and development teams to plan, design and implement and support core database functionality that meets company initiatives with respect to performance, scalability, reliability, and adherence to operational policies and principles.
Roles and Responsibilities:
•Administration and management of GHX databases, including Backup and recovery Monitoring of data database capacity and performance Security and data access management
Installations, upgrades, and patching fail over server management
•Safeguard the company's data, tools and information systems by adhering to Operational and Security policies and procedures throughout the lifecycle of service delivery.
•24/7 monitoring, on-call support and troubleshooting database issues, provide operational feedback to development and release teams.
• Provide guidance and assistance to junior database engineers
• Collaborate with DB platform engineers on DB version and upgrades as well as best practices
Required Qualifications
•Bachelor’s degree from an accredited college in CS or related discipline or equivalent experience
•2-5 years’ experience in Database Administration
•In depth knowledge of at least one RDBMS platform or No-SQL platform DBs (ie MongoDB, MySQL, PostgreSQL, ElasticSearch, Redis, Oracle or SQL server) with familiarity and the ability to support additional platforms at a basic level
•Experience with hybrid and public cloud concepts
•Part of a support organization involved in implementation projects
•Proven ability to manage databases in a high transaction/high availability environment
•Experience with horizontal scaling and high availability technologies/concepts (ie Oracle RAC & Dataguard, SQL Server ‘Always On’)
•Hands-on experience with Solaris, UNIX, Linux, or Windows operating systems in a physical and/or virtual environment
•Experience with cloud hosted databases AWS preferred
Preferred Skills
•Strong critical thinking, analytical and problem-solving skills
•Interpersonal skills with a strong orientation towards customer service
•Excellent written and oral communications skills with demonstrated commitment to production of high-quality documentation
•Excellent team player with good experience working with departmental and cross functional teams
GHX: It's the way you do business in healthcare
Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.
GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.
It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe.
Disclaimer
Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.
Read our GHX Privacy Policy
Ready to apply?
Apply to GHX
Director, AI Data Operations
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About AiDASH
AiDASH is an enterprise AI company and the leading provider of vegetation risk intelligence for electric utilities. Powered by proprietary VegetationAI™ technology, AiDASH delivers a unified remote grid inspection and monitoring platform that uses a SatelliteFirst approach to identify and address vegetation and other threats to the grid. With a prevention-first strategy to mitigate wildfire risk and minimize storm impacts, AiDASH helps more than 140 utilities reduce costs, improve reliability, and lower liability across their networks. AiDASH exists to safeguard critical utility infrastructure and secure the future of humanAIty™. Learn more at www.aidash.com.
We are a Series C growth company backed by leading investors, including Shell Ventures, National Grid Partners, G2 Venture Partners, Duke Energy, Edison International, Lightrock, Marubeni, among others. We have been recognized by Forbes two years in a row as one of “America’s Best Startup Employers.” We are also proud to be one of the few software companies in Time Magazine’s “America’s Top GreenTech Companies 2024”. Deloitte Technology Fast 500™ recently ranked us at No. 12 among San Francisco Bay Area companies, and No. 59 overall in their selection of the top 500 for 2024.
Join us in Securing Tomorrow!
The Role
As Director, AI Data Operations, you will own the people and operational backbone of a 50+ person team that powers data operations for AiDASH’s proprietary models — across model quality control for customer deliveries, training data generation for AI models, and multi-modal imagery sourcing. The team’s work directly determines the quality of our models, the rate at which our models improve, and what we ship to customers.
Reporting directly to VP, Product & Process Excellence; you will lead this team through a major transformation — from manual operations to AI-augmented operations — while raising the bar on quality, ownership, and execution. You will thrive in this role if you have run annotation pipelines, training data workflows, or model quality control operations, ideally in an AI product company — and you are ready to bring that experience to a domain where the stakes are high and the work has real-world consequences.
How you'll make an impact:
- Lead, inspire, and scale a 50+ person team — establishing clear accountability, operational discipline, and a high-ownership culture
- Drive operations against defined quality benchmarks and efficiency targets (e.g. QC accuracy, delivery turnaround time, on-time delivery, throughput, and cost efficiency)
- Drive image sourcing strategy — keeping abreast of industry trends, finding new vendors, managing commercial relationships, and managing image acquisition
- Drive an AI-first transformation of the function — pilot and embed AI agents / LLMs, and modern tooling that fundamentally shifts how the work gets done
- Build and implement repeatable processes, playbooks, and staffing strategies to ensure the organization runs efficiently in an AI-first manner
- Develop and retain top operational talent
- Collaborate & partner globally with with India and US based R&D teams— data science, platform engineering, product management — and with Customer Success teams to align operations with model training needs and customer commitments
What we're looking for:
- A senior operations leader (12+ years, 5+ managing 50+ headcount) who has built and run quality-critical operations at scale, preferably with experience of annotation/ML data ops
- Manager-of-managers credentials, with credibility across technical, product, and senior leadership
- Passionate about driving operational excellence and using AI to reshape work; hands-on experience leading AI-led transformations, even if smaller-scale or in progress. We care about your conviction, AI fluency, and pattern recognition. This is a core requirement for the role
- A track record of building high-ownership cultures in operational functions
- A high-quality bar and strong operating discipline — metrics, SLAs, and rhythms are how you run
Good to have
- Background in GIS, remote sensing, satellite imagery, or geospatial data
- Experience with annotation operations or imagery and data vendor procurement
What you'll love:
- Leading one of the largest and strategically important teams at AiDASH
- A real mandate to transform an operational function with AI
- Working alongside high-caliber peers who value ownership, low ego, and measurable impact
What This Role Is Not
- ❌ A data engineering or analytics role — you won't be building data platforms, dashboards, or BI pipelines; you'll be running the operations – people, process, vendors - that determine the quality of our AI models
- ❌ A digital transformation consulting role — this isn't a strategy-and-handoff engagement; you'll own execution and be accountable for what ships to customers
- ❌ A program management role — you won't be tracking milestones and sending status updates; you'll be setting the bar for quality and driving the team to hit it
- ❌ A senior individual contributor role — you'll lead a 50+ person team through significant change; what matters most isn't what you can do yourself, but what you can get a team to do together.
In Summary
This role is about people leadership, operational excellence, and leading the AI transformation of a function where precision, ownership, and quality are everything. If you love running great teams, setting a high bar, and are excited to use AI to reshape how operational work gets done, this is your role. One requirement: you've worked close to the model — in annotation pipelines, training data workflows, or quality operations — rather than in data analytics, BI, or IT services delivery.
We are proud to be an equal-opportunity employer. We are committed to embracing diversity and inclusion in our hiring practices, and we promote a work environment where everyone, from any race, color, religion, sex, sexual orientation, gender identity, or national origin, can do their best work.
Read our Privacy Policy here: https://www.aidash.com/policy/privacy-policy/
Ready to apply?
Apply to AiDASH, Inc.
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
The People Operations team plays a crucial role in delivering the HR experience at Stripe, providing direct support to our global workforce. As a People Operations Associate, you will be an integral part of this team, collaborating closely with our People & Places teams and Partners. Your responsibilities will include processing transactions, addressing inquiries, conducting audits, and continuously enhancing the services we provide to Stripes worldwide.
We're looking for an enthusiastic People Operations Assistant at the A1 level joining our team in Bangalore. In this role, you will help support the HR team by handling important tasks that keep our processes running smoothly.
What you’ll do
Responsibilities
- Process HR transactions accurately and on time.
- Respond swiftly and accurately to inquiries, ensuring excellent service delivery.
- Ensure the accuracy and integrity of our People data by auditing and entering information throughout the employee lifecycle, while also assisting our HRIS team in managing job profiles, job families, and compensation codes.
- Facilitate changes in Workday related to hiring, management transitions, cost center updates, and team or location shifts.
- Maintain a high degree of accuracy in all data processing tasks to ensure consistency and reliability.
- Provide support by responding to employment verification requests and other data inquiries with promptness and accuracy.
- Track and manage candidate documentation, and oversee background check processes.
Follow standard operating procedures (SOP’s) while processing changes and escalate issues to the specialists when faced with complex problems.
- Proactively identify opportunities for process improvements and contribute to the development of automation initiatives.
- Take initiative to implement enhancements that support the scalability of the People Operations team.
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- Work Experience - 0 to 2 years
- Demonstrated experience in HR, ideally within a People Operations or HRIS role.
- Comprehensive understanding of HR processes and systems, with familiarity with platforms like Workday being a plus.
- Exceptional attention to detail complemented by outstanding organizational skills.
- Proficient in managing confidential information with discretion and professionalism.
- Enjoy solving problems and collaborating across teams to address issues and enhance processes.
- Excellent English communication skills, both written and verbal.
- Detail-oriented, analytical, and adaptable, with a commitment to continuous improvement.
- Strong capabilities in operational execution and organization.
- Exercised discretion and sound judgment in handling confidential and sensitive data.
Preferred qualifications
- Experience working in a fast paced, growing environment, preferably in a technology company or large scale organization.
- Experience utilizing company policies and practices to determine appropriate recommendations.
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
The Big Data Infrastructure operates the critical infrastructure that powers the batch data processing at Stripe. The team supports a variety of use cases, including Payment, Ledger, ML, Fraud Detection, Product Analytics, Regulatory Reporting, Financial Data Reconciliation, and externally facing products like Radar and Sigma. As an example of the scale, the team’s systems serve hundreds of teams, thousands of workflows, 100,000+ task executions, O(billion) transformations, and moving terabytes of data processing over 1 GB/second every day. Our users inside Stripe include other engineering teams, Data Scientists, Sales & Operations, Finance, etc.
Data Orchestration builds and operates the time-based and event-based orchestration infrastructure that powers and accelerates batch data pipelines. The team operates on a wide range of tech stacks including Airflow, Spark, SQL, Kafka, Flink, Hive MetaStore, Trino, Pinot, Python, Java, Scala, S3, and Iceberg.
What you’ll do
As a Software Engineer on our team, you will do the following:
- Design, build, and maintain innovative next-generation or first-generation versions of key Data Platform products, with an emphasis on usability, reliability, security, and efficiency.
- Design ergonomic APIs and abstractions that build a great customer experience for internal Stripes, that will in turn enhance the experience of millions of Stripe users.
- Ensure operational excellence and enable a highly available & reliable Data Orchestration platform across batch workloads.
- Collaborate nimbly with high-visibility teams and their stakeholders to support their key initiatives - while building a robust platform that benefits all of Stripe in the long term.
- Plan for the growth of Stripe’s infrastructure by unblocking, supporting, and communicating proactively with internal partners to achieve results. ● Connect your work with improvements in the usability and reliability of Open Source Software (OSS) like Apache Airflow, Iceberg, Spark and contribute back to the OSS community.
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 8+ years of professional experience writing high quality production level code or software programs and interest in Data Infrastructure.
- Has experience operating or enabling large-scale, high-availability data pipelines from design, to execution and safe change management. Expertise in Spark, Flink, Spark, Airflow, Python, Java, SQL, and API design is a plus.
- Has experience developing, maintaining, and debugging distributed systems built with open source tools
- Has experience building infrastructure-as-a-product with a strong focus on users needs
- Has strong collaboration and communication skills, and can comfortably interact with both technical and non-technical participants.
- Has the curiosity to continuously learn about new technologies and business processes.
- Is energized by delivering effective, user-first solutions through creative problem-solving and collaboration.
Preferred qualifications
- Has experience writing production-level code in Expertise in Scala, Spark, Flink, Spark, Airflow, Python, Java, and SQL is a plus.
- Has experience designing APIs or building developer platforms ● Has experience optimizing the end to end performance of distributed systems ● Has experience with scaling distributed systems in a rapidly moving environment ● Has experience working with Airflow Infrastructure.
- Genuine enjoyment of innovation and a deep interest in understanding how things work
Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.
Office location - Bengaluru , KA, India
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Accounts Receivable (AR) Manager: Job Description
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
Our Finance teams don’t just provide and process data, but own strategy, use technology to drive solutions, influence their business partners and create company value. The Billing and Collections team operates in a fast-paced environment and collaborates significantly with cross-functional and international teams.
What you’ll do
In this leadership role, will be responsible for supporting the entire billing and collections process, ensuring accurate and timely invoicing, managing outstanding receivables, implementing strategies to optimize cash flow, and resolving complex billing disputes, while collaborating with sales, customer success, and finance teams to maintain positive customer relationships and financial health within the company.
Responsibilities
- Build, develop and lead a team to support global billing and collections deliverables.
- Participate in building scalable processes to support global growth.
- Execute efficient internal control documentation and sign-off procedures
- Enhance and maintain existing policies and procedural documentation
- Drive end to end improvement of input processes to enable scale and productivity
- Develop, manage and improve process metrics utilizing automation, lean practices and process optimization to scale
- Escalate collection issues to relevant stakeholders when necessary
- Nurture deep, trusted partnerships with leaders across Stripe showcasing the value of the Billing and Collections function and how it aligns with broader business goals
- Create global best practice documentation and facilitate sharing across the globe.
- Create a culture consistent with Stripe Operating and Leadership principles and an inspiring work environment that brings the best out of people at work.
- Provide robust feedback on process health and performance, identifying and remediating errors and delivering scale over time
- Partner with global process owners and functional leaders to demonstrate impeccable performance across multiple workflows and set a high bar for consistent improvement over time
- Lead cross functional projects and reporting that drive performance improvement, visibility and automation throughout financial services.
- Drive strong operational delivery and process improvement helping to mitigate risk while balancing operational efficiency and user impact
- Identify gaps in current systems, policies and strategies, and recommend enhancements and process improvements to mitigate risks
We are looking for:
- Demonstrated knowledge of key business financial metrics, providing metrics inputs to various reporting venues, and communicating key performance indicators to stakeholders in support of business objectives
- Advanced finance operations experience of leading large operational processes
- Ability to set goals, financial plans and effectively influence leaders across Stripe
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 15+ years of experience out of which 3+ years of managing operational teams dealing with high volume and complex workflows.
- Led teams in multi-location and exposure to working in multicultural, location and dynamic business environment
- A. or B.S degree in Accounting or Finance with fluency in the U.S. GAAP
- Excellent communication and organizational skills, both written and verbal.
- Excellent problem-solving skills and demonstrated ability to work independently, analyze problems and data sets to make complex investigation decisions
- Strong knowledge of gSuite tools, Salesforce and MS-Office products and experience working with/analyzing contracts and large data sets.
- Independently analyze and evaluate information from various data sources to determine a course of action for a matched case
- Demonstrated experience partnering with cross-functional stakeholders
- Demonstrated history of taking on various types of challenging projects and producing results
- Solution-oriented mindset with enthusiasm for establishing best practices
- Self-disciplined, diligent, proactive and detail oriented
- Experience working cross-functionally with multiple teams to deliver high impact initiatives
- Experience in delivering weekly and monthly business metrics and reporting
Preferred qualifications
- Good understanding of finance processes including AR and SOX controls.
- Strong operational background including experience with new process launch and service delivery in a high growth technology company
- Experience with written and verbal communications for both technical and non-technical audiences at the senior leadership level
- Proficient in obtaining, organizing, and analyzing data to challenge conventional wisdom, make fact-based decisions, and drive root cause analysis, and evaluate outcomes
Ready to apply?
Apply to Stripe
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
Stripe is growing quickly and along with that, so are its operational requirements. Stripe Delivery Centers (SDC) are a brand new initiative to accelerate and expand Stripe’s operational capabilities via the creation of centralized hubs or centers of operational excellence. SDC will be staffed with Stripes, not vendors - we want Stripes at SDC to have the same level of tools and systems access as Stripes in other locations.
About the team
Stripe is investing in building out its Creative Design team within SDC to reach users across the globe. The team designs comprehensive ad campaigns tailored for various platforms, ensuring that every visual element aligns with our marketing goals and engages our audience effectively. We create net-new creative content, localize and adapt our content to meet the unique cultural and linguistic needs of different regions, to effectively present our message in global languages.
In addition to our work in advertising and web content, we also produce high-quality designs for presentations and other collateral aimed at large users and executive audiences. Our designs enhance the clarity and impact of our messages, making complex information accessible and engaging. Whether it's a pitch to clients or a strategy meeting with executives, we provide visually compelling designs that communicate our ideas confidently and effectively.
What you’ll do
Designers’ at Stripe’s SDC demonstrate a passion for captivating storytelling and great design. They use design systems to help tell compelling stories to a variety of audiences, and are well-versed at expanding, evolving, defining, and documenting flexible design systems and experiences that achieve bar-raising quality and consistency for the brand at scale. They are user-focused, have a strong understanding of the business, and are empathetic and inspiring. The ideal candidate excels across a variety of styles, crisply articulates design decisions, iterates quickly, and collaborates seamlessly with marketers, product managers, leaders, other designers, and other partners.
Responsibilities
- Ideate, design, and produce world-class design solutions (static and motion) for a variety of events and deliverables including and not limited to presentations, posters, art, branding, and signage.
- Can steward designers through large-scale design projects, providing art direction and ongoing guidance on creative strategy, execution, and localization.
- Work across a wide variety of mediums (physical, digital, and everything in between) to create immersive storytelling and creative content that brings Stripe’s brand and product stories to life.
- Bring design concepts to life through storyboarding, comps, and creative presentations, iterating on creative based on stakeholder feedback and internal testing.
- Collaborate with copywriters, static and motion designers, marketers, and ad operations to create interesting, visionary concepts that engage a global audience.
- Mentor designers in design best practices and ideation, fostering an environment where everyone learns and grows.
- Present ideas in a clear and focused way that builds consensus within the team and with stakeholders.
- Proactive in identifying and implementing process optimization initiatives through automation and AI integration to enhance design quality and efficiency.
Requirements
- 6 to 10 years of relevant design and art direction experience, specifically for technical and product-driven companies.
- Strong track record of independently delivering work as well as influencing the work of other designers and internal teams.
- Proficiency in Figma, Canva, and the Adobe Creative Cloud suite (for both motion and statics).
- Ability to manage a team of 3-4 Creative designers.
- Ability to express and communicate a brand through distinct graphics, patterns, motion, interaction, and experiences.
- A hands-on maker with the skills to effectively communicate concepts, direction, and decisions to the team and external partners.
- Ability to find a meaningful balance between optimizing for speed and quality, while consistently delivering challenging, interesting, and pixel-perfect work.
- Persuasive and humble in explaining work, process, and decisions, with a craving for feedback to help design at your best.
- Ability to work flexible hours, including late evenings in India, to facilitate real-time collaboration with global stakeholders.
- Highly detail-oriented, with a drive for perfection down to the last pixel.
Preferred Qualifications
- A multidisciplinary creative with a wide skill set who is comfortable working across different mediums and crafts, and is excited about experimenting with new technologies.
- Prior people management experience, with a track record of hiring, managing, and developing design talent.
- Experienced at facilitating stakeholders to advance projects and advocate for design quality.
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
Bridge, a Stripe company, is a rapidly growing business and the number of developers integrating our APIs is growing quickly. We provide Slack-based support to our developers on a wide range of topics in close partnership with our internal engineering team. We’re a small but mighty team that’s expanding global coverage and is looking to make our first Product Support Specialists hires in Mexico City.
About the team
In this role, you’ll be working directly with developers integrating Bridge APIs and helping them resolve their issues. You will take ownership of complex, technical user issues and work across teams to resolve them. As part of the team, you’ll have a big impact to grow the Product Support operation and enhance various aspects such as capacity planning and forecasting, operational tools and systems, workflow optimization and automation, metrics and reporting, quality control, and more.
What you’ll do
Stripe is launching Stripe Delivery Centers - a brand new global team to design, implement and grow Stripe’s operations for the next decade. We are looking for dynamic and curious people that have a passion for solving global user issues, building operations, driving process improvements and want to play a front-line role in building this new operational capability for Stripe and accelerating Stripe’s growth. If you like challenging, scaled problems and are an amazing teammate, we want to hear from you!
Responsibilities
- Analyze and troubleshoot complex technical issues through direct user interaction (Slack) and leveraging your knowledge of API documentation.
- Develop product and platform expertise, working closely with Engineering, Product, and Operations teams to diagnose and resolve user issues.
- Strategically optimize and scale support processes to enhance efficiency and improve the overall user experience, incorporating data-driven insights and metrics.
- Lead continuous improvement initiatives aimed at hitting key performance metrics.
- Create and refine documentation to empower users to resolve issues via self-service, reducing dependency on support teams.
- Constantly challenge the status quo and push for innovation in user support strategies and operational processes.
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 1-5 years of experience in a customer support role.
- You have a user first mindset and are energized by the challenge of solving difficult problems.
- You have excellent communication skills, both written and verbally.
- You excel in analytical thinking and problem solving.
- You might have prior experience in customer service or internal/external user facing operations processes, you are an organized, self-starter with passion for finding solutions to our user’s challenges.
- You have a process-oriented mindset and ability to get things done.
- You enjoy working in an in-office environment with strong cross team collaboration and support.
- You are able to prioritize and enjoy working in a quick-moving environment.
- You are humble and have a proven track record for working well across teams and with external partners.
- You're willing to periodically work a weekend day for which you will receive a weekday off; the SDC operates during daytime hours with shifts from the morning through early evening.
Preferred qualifications
- Familiarity with SQL and ability to use template or premade SQL queries as part of investigations.
- Prior experience with cryptocurrency support.
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
Stripe was built with simplicity in mind. We strive to deliver frictionless experiences for all of our users, whether they are an Independent Business, Startup, SMB, or Enterprise and our mission is to provide all Stripe Users with the best support experience possible. Today, Stripe handles over a million support cases per year and processes millions of internal transactions. We’re going to achieve excellence by thinking of support in a novel, solution-oriented way, and viewing operations as an integral enabler of all of Stripe’s growth.
Stripe is launching Stripe Delivery Centers - a brand new global team to design, implement and grow Stripe’s operations for the next decade. We are looking for dynamic and curious people that have a passion for solving global user issues, building operations, drive process improvement and want to play a front-line role in building this new operational capability for Stripe and accelerating Stripe’s growth. If you like challenging, scaled problems and are an amazing teammate, we want to hear from you!
What you’ll do
The credit risk operations team plays a critical role in ensuring a healthy financial ecosystem for businesses around the world. This team will directly impact the company’s bottom line and growth capabilities by supporting new and emerging businesses. The Credit Operations team is responsible for conducting credit risk assessments, underwriting small and mid-size users, and proposing mitigation strategies that enable Stripe to take smart risks for our users.
Responsibilities
- Work with merchants, from successful venture-backed startups to well established institutions; evaluating their business models and financial statements
- Help manage Stripe’s portfolio by developing a deep understanding of risk across industries, geographies, and operating models
- Identify differing risks of complex business models and enforce appropriate loss mitigation actions based on your assessment
- Utilize analytics to optimize strategies which can be enforced across Stripe’s portfolio
- Identify risk factors and trends and further report these identifiers to the wider risk team to ensure consistency in partnership
- Identify gaps in current systems, policies and strategies, and recommend enhancements and process improvements
- Have an opportunity to learn how Stripe operates from ground up and make a real impact on the future on organization
- Be a part of building a brand new team and operational culture for Stripe
- Partner with global operations specialists or business process owners to run a critical workflow
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- A minimum of 1+ years of experience with knowledge of commercial credit underwriting, financial risk modeling and cash flow forecasting
- Ability to transform business and financial data into a cohesive narrative that outlines potential credit risks
- Strong knowledge of accounting principles and comfort with evaluating financial statements and business models across a range of industries
- You excel in analytical thinking and problem solving
- You have a process-oriented mindset and ability to get things done
- You enjoy working in an in-office environment with strong cross team collaboration and support
- You are able to prioritize and enjoy working in a quick-moving environment
- You are humble and have a proven track record for working well across teams and with external partners
- You’re willing to work (no more than) one weekend day each month - you’ll receive a weekday off the following week; the SDC operates during daytime hours with shifts from the morning through early evening
Preferred qualifications
- Proficiency in SQL or other data analysis tools
- The ability and desire to challenge the status quo
Ready to apply?
Apply to Stripe
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world’s largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the Team
We build and operate Stripe’s Event Infrastructure — the reliable, low-latency backbone that captures, routes, and persists billions of events daily. We design resilient, scalable systems for real-time ingestion, filtering, transformation, and high-throughput delivery to downstream consumers. We prioritize observability, backpressure control, and graceful degradation to keep payments and platform features running under any load. By automating operations and iterating on capacity and cost optimizations, we enable product teams to build on a predictable event-streaming foundation.
The Impact You’ll Have
As an Engineering Manager in the infrastructure organization, you are expected to see problems others don't and rally people to independently create solutions. You will move beyond day-to-day management to act as an industry leader, effectively advocating for your organization's mission, values, and impact.
- Architect the Org & Culture: Design and scale a high-leverage org structure. You will define what "Elite Engineering" looks like, setting the bar for craftsmanship and operational rigor serving as a blueprint for Stripe infrastructure.
- Vision and Strategy: Define the scope, vision, and goals for your organization with little or no guidance from your manager. You will anticipate industry trends and use them to influence Stripe's long-range plans, setting direction on a multi-year timeframe for Stripe’s online storage layer.
- Drive Operational Excellence: You will instill a culture of rigorous thinking and meticulous craftsmanship, ensuring our infrastructure remains proactive and resilient as Stripe’s business demands evolve.
- Bridge Engineering & Business: You will collaborate with cross-functional leaders to align deep engineering needs with global business growth forecasts.
- Build the Future Team: Proactively invest in the development of the organization and its people at all levels. You will obsess over talent, hiring and coaching other managers to elevate the skills of the leadership team.
Who You Are
We are looking for a visionary leader who thrives on operating Tier0 infrastructure and building world-class teams. You should be equally comfortable in high-level strategic conversations and deep-diving into database internals.
Minimum Requirements:
- Proven Leadership: Minimum 5 years of experience in a technical engineering management role; overseeing strategic projects.
- Systems Expertise: A deep technical background in distributed systems and experience operating Tier0 infrastructure at massive scale.
- Product Mindset: Ability to bridge deep engineering needs with global business growth forecasts and product strategy, specifically building abstractions that empower thousands of other developers.
- Strategic Navigator: Experience managing through ambiguity and making critical trade-offs between reliability, efficiency, and long-term architectural health.
- Curiosity and Humility: A deep curiosity about the "nuts-and-bolts" of the business (e.g., global money movement) combined with the humility to continue learning and growing as a leader
- Communication: Exceptional written and verbal communication skills.
Preferred Qualifications:
- Scale and Infrastructure: Successfully shipped and operated critical infrastructure (database internals or related field) with significant responsibility over funds and/or critical data
- Strategic Ambiguity: Ability to navigate complex, high-impact work where you must define your own scope and vision
Cross-Functional Influence: A track record of getting other teams on board with your vision to support execution in a way that benefits the broader company
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
As a leading player in the internet economy, Stripe has a responsibility to protect itself, our users, end customers, and the broader financial ecosystem from harm. Fraud Operations proactively reduces fraud, making it difficult and unprofitable for fraudsters to carry out attacks through Stripe. We build scalable, high-judgement investigation and review operations while minimizing user friction. We work across products, customer segments, and markets and serve as a core pillar of Stripe’s risk strategy.
What you’ll do
Stripe is hiring a people leader to run our Fraud Operations Center in Bangalore. You will lead leaders and senior operators responsible for core fraud investigations and complex, high-impact investigations. You’ll be accountable for operational excellence across fraud review workflows—setting the operating cadence, defining and evolving team metrics, strengthening quality and consistency of decision-making, and scaling processes through tooling and vendor partnerships.
This role is both strategic and hands-on: you’ll stay close to day-to-day fraud workflows, regularly reviewing cases and serving as an escalation point and decision-making resource for the team.
Responsibilities
- Lead the Bangalore Fraud Operations Center, managing team leads and senior associates; set clear expectations, coach performance, and build a high-judgement culture rooted in strong decisioning and customer empathy
- Own core fraud investigations and complex investigations, including escalations and time-sensitive incident response in partnership with global Fraud/Risk stakeholders
- Establish and run the operating system for the org: goal setting, team cadences, SOPs, change management, queue health, SLAs, QA programs, calibration, and readiness for new products/markets
- Define, develop, and represent key operational and risk metrics for the Bangalore center (through dashboards and recurring readouts), translating data into actions and priorities.
- Drive process development and continuous improvement: root cause analysis, defect reduction, policy adherence, and consistency across reviewers and teams
- Partner with other Risk teams to evolve fraud tooling and workflows (manual and automated actioning), including safe rollout and measurement of changes
- Support outsourcing relevant workflows: identify transition candidates, design/standardize processes for hand off, and support training as needed
- Own staffing models, capacity planning, scheduling, hiring plans, onboarding, and training strategy to meet business needs while maintaining a high bar for quality and user experience
- Maintain close “floor” engagement: regularly dive into cases, review decisions, support frontline judgment, and ensure feedback loops translate into measurable improvements.
- Partner with recruiting to define role profiles and interview loops, drive bar-raising hiring decisions, and build a diverse team
- Own career development and succession planning, team health and engagement
- Build a great culture, a destination workplace, fostering our values, serving as a beacon of Stripe’s user-centric philosophy and culture of transparency, empathy, inclusion, and empowerment
Who you are
You are an operations leader who can scale fraud investigation and review programs while staying close to the details. You are fluent in running high-performing teams through clear metrics and operating cadence, and you can partner cross-functionally to evolve tooling and processes. You bring sound judgment, calm execution under pressure, and a bias toward data backed solutions and measurable improvements in both fraud outcomes and user experience.
Minimum requirements
- Experience leading cross-functional initiatives and driving change through ambiguity, including new workflows for new products, markets, or emerging fraud patterns.
- Experience leading fraud, risk, trust & safety, or investigations operations in a high-scale environment, including managing managers/team leads.
- An ability to partner effectively with internal globally distributed stakeholders and comfortable leading internal teams and vendors.
- Proven ability to define and operationalize metrics (e.g., accuracy/quality, SLAs, throughput, loss outcomes, appeals/rework, user friction) and use data to drive priorities.
- Comfort working across detection systems and manual/automated actioning systems; ability to translate operational needs into product/engineering requirements.
- Strong operational background including new process launches, service delivery and strong at building operating models
- Excellent written and verbal communication skills, including presenting in operational reviews and representing the team in high-pressure escalations in English.
- Skill and credibility doing the core work of a user facing team with a high bar for quality, and a willingness to lead by example
- At least 7+ years of direct people management experience; this includes handling performance management and proactively coach/mentor individuals
- Experience with payments, risk, compliance, or financial industry operations
Preferred qualifications
- Demonstrated ability to run an operations center: capacity planning, scheduling, queue management, performance management, and quality programs
- Strong fraud domain depth across investigation workflows, risk vectors, and decision frameworks; able to independently review cases and guide frontline judgment
- Experience scaling or transforming fraud review operations through process redesign, tooling improvements, and/or vendor partnerships
- Experience with payments risk (CNP/card testing, ATO, merchant fraud, transaction fraud) and familiarity with how upstream detection and downstream enforcement interact
- Strong analytics proficiency (building/owning dashboards; querying data directly) and comfort partnering deeply with data science/engineering
- Experience operating in a global, follow-the-sun model and partnering across time zones
Ready to apply?
Apply to Stripe
About the job
Who are we?
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career
About The Team
The Stripe Delivery Center (SDC) strategy will provide operational leverage and expand Stripe’s portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams. Stripe’s People & Places Operations team will sit within the SDC and is a highly collaborative, cross-functional team that drives key support for the People and Places function. We work with many different teams at Stripe. We are nimble and flexible individuals that can wear many different hats. We don’t mind working through ambiguity and love adding organization to chaos. We believe that success is not defined by any one individual, but rather by the collective work of the entire team
Key Responsibilities
- Provide strategic HR leadership to HR Operations. Effectively manage, develop and engage the global team
- Ensure an exceptional employee experience by simplifying key processes
- Lead and implement HR initiatives and projects which are aligned within HR and Centers of Expertise (COE)
- Coordinate and lead key projects for improvement across HR
- Identify best practices that can be applied to improve work tasks and processes
- Deliver service improvement activity across HR through employing process improvement methodologies and the application of innovative thinking
- Promote and lead change
- Supports the administration and maintenance of HR systems while driving process and data integrity across the HR landscape
- Participate in and/or lead projects aimed at expanding centralization, leverage technology to improve the employee experience, and discover actionable insights and recommend solutions
- Responsible for driving process consistency, data integrity and compliance to HR policies, procedures, data privacy, audit controls and regulatory requirements in all HR Service Center activities
- Serves as the escalation point for HR Operations guiding the root cause analysis, resolution and communication protocol
- Manage the case management system (Ops ticketing system) and team to establish service level agreements
- Partner with the HRIS team supporting HR technology upgrades
- Develop and maintain team standard operating procedures
- Oversees relevant employee data management to ensure that data is secure and maintained consistent with company policies and privacy regulations and that required reporting and filings are delivered
- Track HR metrics to identify areas for improvement. Develop and implement counter-measures to correct identified misses to goals
Skills
- Proficiency in verbal & written communication in English
- Good working knowledge of MS Office, MS Outlook; MS Excel. Proficiency is an advantage.
- Strong attention to details.
- Ability to analyze and identify patterns in large data sets.
- Decision making aptitudes based on given guidelines and in ambiguous contexts.
- Must be comfortable working with large data sets.
- Very good knowledge and experience in internet navigation and research – finding specific information about products in a timely manner.
Minimum Requirements
- Minimum 5+ years of people and operations management experience
- Education -- Grad/Post Grad in human resources or a related discipline
- Desired 8+ years of experience in People Operations
- Experience with HR systems such as Workday, Greenhouse, Confluence and Salesforce
- Ability to manage multiple projects simultaneously with minimal supervision
- Excellent leadership skills, data analytical & presentation skills, Written & Communication skills
- Understanding of overall HR lifecycle – Core HR, Benefits, Talent Mobility, Equity, Compensation, Exits etc
Ready to apply?
Apply to Stripe
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
As Stripe’s user base and global footprint grows dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner with. The Bangalore Finance (SDC) strategy will provide operational leverage and expand Stripe’s portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams.
What you’ll do
Joining the Finance team, will put you amongst some of the most talented finance and operations leaders in the globe. We are looking for a proven leader to build and lead the fast-growing International Accounting team within our Bangalore Finance. The International Accounting Manager for the Controllership function will supervise and evaluate a number of Legal entity controllership processes and have experience implementing new systems and tools. This position will suit a person who is a hands-on manager and excited to assist in managing the monthly close, statistical reporting, compliances, coordinating with board to adopt and approve financial statements, indirect tax filings, cash flow forecasting, intercompany accounting, statutory reporting, consolidation, and audits of all our international subsidiaries and branches. Based in the Bangalore office, you will be on the ground floor of this function with an opportunity to set the pace and direction for the future.
Responsibilities
- Build, develop and lead a team that drives International Accounting Controllership function based out of Bangalore Finance.
- Perform and drive monthly / quarterly close activities, including manual journal entries, balance sheet reconciliations, variance analyses and analytical reviews, producing internal management reporting and external audit support
- Identify potential inefficiencies in existing processes and propose improvements
- Participate in building scalable accounting processes, establish measures of success, set benchmarks and improve timelines and efficiencies to support global growth
- Partner with Billing, Internal Systems, Treasury, Tax and/or Legal to investigate issues that arise during reporting cycles
- Define and execute efficient internal control documentation and sign-off procedures including the country prescribed regulatory frameworks (ICFR, SOX, GFS etc)
- Enhance and maintain existing accounting policy and procedural documentation
- Drive end to end improvement of input processes to enable scale and productivity
- Develop, manage and improve process metrics utilizing automation, lean practices and process optimization to scale
- Create global best practice documentation and facilitate sharing across the globe.
- Create a culture consistent with Stripe Operating and Leadership principles and an inspiring work environment that brings the best out of people at work.
- Provide robust feedback on process health and performance, identifying and remediating errors and delivering scale over time
- Partner with global process owners and functional leaders to demonstrate impeccable performance across multiple workflows and set a high bar for consistent improvement over time
- Lead cross functional projects and reporting that drive performance improvement, visibility and automation throughout financial services.
We are looking for:
- Demonstrated knowledge of key business financial metrics, providing metrics inputs to various reporting venues, and communicating key performance indicators to stakeholders in support of business objectives
- Advanced finance operations experience of leading large operational processes
- Ability to set goals, financial plans and effectively influence leaders across Stripe
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement
Minimum requirements
- Big 4 exposure to audit, accounting and risk reviews.
- 12 - 15 + years of relevant public accounting and/or industry experience
- Led Accounting teams in multi-location and exposure to working in multicultural, location and dynamic business environment
- B.Com & M.Com in Accounting or Finance (Chartered Accountant / CPA strongly preferred)
- Strong understanding and hands on experience working in U.S. GAAP
- Excellent communication and organizational skills, both written and verbal
- Strong knowledge of Excel and experience working with large data sets
- Demonstrated experience partnering with cross-functional stakeholders
- Bachelor’s degree in finance, Accounting, Business or STEM field (Science, Technology, Engineering, Math); MBA preferred
Preferred qualifications
- Experience in building and scaling new teams from zero
- Strong operational background including new process launch, service delivery in a high growth technology company
- Experience with written and verbal communications for both technical and non-technical audiences at the senior leadership level
- Proficient in obtaining, organizing, and analyzing data to challenge conventional wisdom, make fact-based decisions, and drive root cause analysis, and evaluate outcomes
Ready to apply?
Apply to Stripe
Monetization Operations Analyst
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the Team
The Finance Operations (FinOps) team provides and enhances core business services that are the backbone of Stripe. FinOps uses data and operational excellence to deliver technology solutions, payroll services, operational excellence, and monetization services to Stripe.
What You'll Do
We're looking for a Monetization Services Analyst to join our growing team. This individual will help us improve user experience through accurate and timely onboarding of contracts and workflows, and deliver improvements in our integrated financial systems with business partners, financial colleagues, and engineers.
You will:
- Be responsible for onboarding sold custom contracts into our billing systems.
- Work with legal contracts with strong attention to detail and accuracy.
- Develop and manage scalable billing and collection processes for complex user agreements and new business operations.
- Build scalable and auditable onboarding processes for new and existing users.
- Partner with internal systems, global deal management, legal, sales ops, internal audit, go-to-market, engineering, and accounting teams to develop and improve processes for contract reviews and to anticipate changing business requirements.
- Partner with account managers to resolve user inquiries related to onboarding implementation, billing, and collections.
- Advocate for the customer to internal stakeholders. Share system feedback and insights with Sales, Product Management, Engineering, Support, and Legal on innovation and improvements needed to optimize the Stripe user experience.
- Help scope, build, and deliver continuous process improvements that enhance operations.
Who You Are
Minimum Requirements
- 2+ years of experience in a client-facing role, ideally in customer success, consulting, financial services, account management, or sales, preferably working with technical products.
- Track record of leading technical conversations and persuading others to take action based on requirements and value provided by solutions.
- Ability to be detail-oriented while visualizing the larger impact of a series of transactions.
- Strong analytical skills and the ability to navigate data and people to find answers.
- Strong operating rigor, including organizational and time management skills.
- Ability to work well with a wide range of people, both internally and externally, including working with a team of sales and services peers.
- Motivation and flexibility to work well in a high-growth environment where things change quickly.
Preferred Qualifications
-
- Ability to trace process impacts from situation to end customers and business financial outcomes.
- Knowledge of or experience in the payments industry.
- Demonstrated professional experience using GSuite, Excel, and working with large data sets; experience with SQL is a plus.
- Demonstrated project management or consulting experience and the ability to work cross-functionally.
- A builder's mindset and a willingness to question assumptions and conventional wisdom.
- A passion for learning and solving problems through infrastructure and automation.
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead.
About the team
The Professional Services team exists to drive the adoption of Stripe’s capabilities across our user base, from Fortune 100s to high-growth startups. Within this group, the Accelerate team is responsible for the critical "zero-to-one" phase of the user journey. We partner with developers and technical leaders to ensure they deploy quickly, integrate with high quality, and derive strategic value from Stripe immediately.
Accelerate is Stripe’s dedicated onboarding program designed to get users live fast and operationally ready. It is a prescriptive engagement where we guide users through technical integration, fraud prevention setup, and financial reporting. Whether through our foundational (free) tier or our premium high-touch service, the goal is identical: eliminate friction, reduce implementation risk, and accelerate time-to-revenue.
What you’ll do
Stripe is launching Stripe Delivery Centers - a brand new global team to design, implement and grow Stripe’s operations for the next decade. We are looking for dynamic and curious people that have a passion for solving global user issues, building operations, driving process improvements and want to play a front-line role in building this new operational capability for Stripe and accelerating Stripe’s growth. If you like challenging, scaled problems and are an amazing teammate, we want to hear from you!
As an Onboarding Specialist, you are the technical guide for users during their first 90 days with Stripe. You will be proactively unblocking deployments and ensuring users are operationally ready to scale. You will manage a portfolio of users, guiding them through best practices for integration, dashboard configuration, and risk management. You will deliver technical workshops and serve as the primary touchpoint to help users navigate the complexity of payments infrastructure.
Working hours: In order to align with the working hours of the APAC Accelerate On Demand’s user base, the working hours for this role will be 7am to 4pm IST.
Responsibilities
- Drive Time-to-Value: Manage a portfolio of user implementations, acting as a lightweight project manager to ensure they hit their planned go-live dates.
- Deliver Technical Workshops: Lead pre-built, interactive workshops covering critical topics such as API integration, Dashboard utilization, Fraud/Radar configuration, and Financial Reporting.
- Proactive Unblocking: Anticipate technical challenges before they become blockers. Provide prescriptive guidance on API architecture and best practices to ensure a high-quality integration.
- Operational Readiness: Go beyond code—help users set up their teams for success by advising on dispute management workflows and reconciliation processes.
- User Experience: Provide exceptional customer service to ensure a positive onboarding experience, acting as a reliable partner so users feel supported and confident throughout the process.
- Continuous Learning: Continuously update your knowledge of Stripe's products, features, and updates to ensure you are providing the most current and strategic advice to your users.
- Process Improvement: Contribute to the improvement of onboarding processes and documentation by collaborating with cross-functional teams to refine our playbooks based on user feedback.
Who you are
We are looking for dynamic, curious problem-solvers who love demystifying complex technical concepts. You thrive in a fast-paced environment and are passionate about helping users build their businesses on Stripe.
If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- Advanced English proficiency (fluent written and spoken). You can explain complex API architecture to non-technical stakeholders and discuss business value with developers.
- 2+ years of experience in implementation consulting, technical support, or solutions engineering, preferably in API technologies or SaaS environments.
- Technical Aptitude: Strong ability to read and debug code, understand RESTful APIs, and navigate complex technical environments.
- Problem Solving: You don't just find the answer; you find the best solution for the user's specific business model.
Preferred qualifications
- Experience in providing technical support or customer implementations.
- Experience working with financial systems, online payments, or e-commerce platforms.
- Experience collaborating with cross-functional teams in a fast-paced environment.
- Experience delivering live technical training to users.
- Comfortable with debugging API responses and writing API calls.
Ready to apply?
Apply to Stripe
Who We Are
About Stripe
Stripe is a premier financial infrastructure platform designed for businesses of all sizes. From the world’s largest enterprises to the most innovative startups, millions of companies rely on Stripe to facilitate payments, enhance revenue growth, and unlock new business opportunities. Our mission is to elevate the GDP of the internet, presenting an extraordinary opportunity for you to contribute to the global economy while engaging in the most impactful work of your career.
About the Team
The Center of Excellence (CoE) was established to ensure scalable, high-quality service delivery across the Technical Account Management (TAM) and Customer Success Management (CSM) functions. By centralizing, standardizing, and progressively automating repeatable, low-context activities such as reporting, onboarding, monitoring, and optimization support, the CoE alleviates the administrative burden on frontline TAMs and CSMs.
This operational model empowers account-facing teams to concentrate on high-value strategic engagement, technical advisory, and customer outcomes, while guaranteeing consistent quality and operational efficiency at scale. Although the initial focus is on supporting priority and strategic accounts, the CoE’s frameworks and outputs are designed to benefit the broader organization by enhancing deliverable consistency, expanding capacity, and facilitating sustainable, sublinear growth across the enterprise servicing model.
What You’ll Do
The Manager, Center of Excellence (CoE) Technical Account Management Lead, will be responsible for spearheading the TAM aligned function within the CoE. This role is a hands-on operational leadership position focused on managing contributors, overseeing intake and delivery across key TAM workstreams, and ensuring consistent, high-quality execution.
This role collaborates closely with frontline TAM teams to support activities such as onboarding, account reviews, operational assessments, payouts, verifications, and supportability initiatives. In addition to overseeing delivery, this leader is accountable for developing repeatable processes, enhancing operational rigor, and identifying automation opportunities that improve efficiency and predictability. Success in this role necessitates a builder mindset, comfort in navigating ambiguity, and a strong focus on scalable outcomes.
Responsibilities
- Lead the Technical Account Management function within the Center of Excellence by recruiting, coaching, establishing goals, and managing performance for TAM aligned contributors.
- Oversee intake, prioritization, service level agreements, and delivery across TAM-focused operational workstreams, including onboarding support, account reviews, operational assessments, verification processes, optimization initiatives, and other technical servicing requests.
- Design and institutionalize scalable operational processes, playbooks, and quality standards that reduce administrative burdens for frontline teams and enhance the consistency of deliverables.
- Drive day-to-day operational execution by coordinating cross-functional work, removing obstacles, ensuring accountability, and delivering timely, high-quality outputs.
- Collaborate closely with Technical Account Management, Customer Success Management, Product, Engineering, and Data teams to standardize handoffs, resolve technical constraints, and scope automation initiatives.
- Foster a builder mindset by identifying opportunities to replace manual work with automation, dashboards, and tooling. Scope and lead pragmatic experiments that can scale into production solutions.
- Define and monitor key performance indicators for TAM aligned Center of Excellence performance, including throughput, service level attainment, stakeholder satisfaction, and capacity recovered, using data to continuously iterate and improve.
- Operate effectively in ambiguous environments by making pragmatic trade-offs, decomposing complex problems, and providing clear recommendations.
- Represent the Technical Account Management function of the Center of Excellence in stakeholder forums and serve as the primary escalation point for deliverable quality and prioritization.
Who You Are
We are seeking a candidate who meets the minimum qualifications for this role. If you meet these criteria, we encourage you to apply. The preferred qualifications are considered a bonus, not a requirement.
Minimum Requirements
- A minimum of 12 years of professional experience leading Technical Account Management, technical customer success, or technical operations functions supporting enterprise customers, or equivalent experience.
- At least 5 years in people leadership or managerial roles.
- Strong operational execution capability with a proven history of managing day-to-day delivery, establishing service levels, and implementing scalable, repeatable processes.
- A builder mindset with hands-on experience in automation, tooling, or process engineering, alongside the ability to scope and drive pragmatic engineering or low-code solutions in partnership with technical teams.
- Comfort in operating within ambiguity with the ability to prioritize effectively, make decisions with incomplete data, and break down complex problems into actionable plans.
- Robust stakeholder management experience, collaborating with customer-facing teams, product, engineering, and data organizations.
- Data-informed leadership with experience utilizing metrics and dashboards to drive prioritization and measure impact.
- Exceptional written and verbal communication skills, with the ability to create clear operational documentation and present progress to leadership.
Preferred Requirements
- Experience in payments, software as a service platforms, or similarly complex technical product environments.
- Hands-on experience supporting enterprise onboarding, account-level analytics, or business review deliverables for high-value customers.
- Direct experience in building automations, orchestration workflows, data pipelines, or closely partnering with engineering teams to reduce manual operational work.
Ready to apply?
Apply to Stripe
About Carvana
If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks and we are working hard to make it NOT suck. I mean, have you seen our vending machine?!
We are looking for people who are excited to thrive in an environment of impactful change. Team spirit is evident at Carvana and every day we let our passions and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other to make data- and process-driven decisions in everything we do. Here are a few of our stories! We’ve been changing the game since 2013, and we’re not taking our foot off the gas now. Want more of the story? Check out our background here.
About the team and position
Logistics is the art of problem-solving personified. As the General Manager for Logistics at Carvana, you will ensure that our promise of a revolutionary used car purchase process is realized. You will do this by becoming the subject matter expert in all facets of the logistics operations. You’ll be organizing, and optimizing the Vehicle Transport operations, ensuring the day to day activities are completed, and problem solving through complex obstacles to your business.
Our purpose is to safely deliver the right vehicle to the right place at the right time in the right condition.
What you’ll be doing
- Provide premium customer service and efficiently deploy assets; by managing inventory and route or departure accuracy
- Responsible for daily operations’ execution; problem solve to remove barriers for execution.
- Provide hands-on support where necessary (with drivers, planners, loaders, and inventory teams).
- Ability to execute on company standards and strategic initiatives.
- Proper scheduling of resources to achieve projected goals
- Primary liaison for logistics between retail operations, 3rd party vendors, inspection center operations, and corporate partners.
- Ensure DOT compliance.
- Build/maintain a culture of safety, engagement, motivation, and recognition.
- Manage team of 10-15 and oversee a team over 60 employees
- Active participant in all things people including; performance management, scheduling, and hiring
- Train supervisors in all aspects of management and operations
- Extreme focus on organization and time management.
- Maintain open and effective communication with direct reports, logistics network, and location team members
- Have the ability to flex and adjust with the business while displaying a positive, ‘can do’ attitude.
- A willingness to roll up your sleeves, take on new assignments and juggle many things at once. In other words, you’re a multi-tasking wizard!
- Other duties as assigned
What you should have
- 4+ years of people leadership experience and 4 years of logistics or supply chain experience OR Bachelor's Degree in related fields.
- CDL preferred.
- Ability to develop individuals and teams for organizational success.
- Aptitude for creative problem-solving.
What we’ll offer in return
- Full-Time Salary Position with a competitive salary
- Medical, Dental, and Vision benefits
- 401K with company match
- A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
- A great wellness program to keep you healthy and happy both physically and mentally
- Access to opportunities to expand your skill set and share your knowledge with others across the organization
- A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
- A seat in one of the fastest-growing companies in the country
Other requirements
To be able to do your job at Carvana, there are some basic requirements we want to share with you. The Physical demands described within are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job position is designated as a safety-sensitive position.
- Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels.
- Must be able to carry and transport up to 60 pounds up to 20 feet.
- Requires standing for an extended period of time with frequent stretching, reaching, walking and stooping, pushing and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.
- Must be able to read, write, speak and understand English.
Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Legal stuff
Hiring is contingent on passing a complete background check. This role is ___ eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Ready to apply?
Apply to Carvana
At Hudl, we build great teams. We hire the best of the best to ensure you’re working with people you can constantly learn from. You’re trusted to get your work done your way while testing the limits of what’s possible and what’s next. We work hard to provide a culture where everyone feels supported, and our employees feel it—their votes helped us become one of Newsweek's Top 100 Global Most Loved Workplaces.
We think of ourselves as the team behind the team, supporting the lifelong impact sports can have: the lessons in teamwork and dedication; the influence of inspiring coaches; and the opportunities to reach new heights. That’s why we help teams from all over the world see their game differently. Our products make it easier for coaches and athletes at any level to capture video, analyze data, share highlights and more.
Ready to join us?
Your Role
We’re looking for an Engineering Manager to join our first product teams in Mumbai. You’ll be improving the operations of our internal team of sports analysts across Hudl Assist, Wyscout, InStat and Volleymetrics products. These products are used by thousands of teams around the world, from youth clubs to the pros.
Example projects might include:
- Improving the tools used to deliver training to sports analysts
- Instrumenting our processes to facilitate continuous improvement for our operations team
- Iterating on manual data collection workflows to improve speed and accuracy
- Automating workflows using AI/ML, reducing manual effort, and improving scalability of our data pipelines
As an Engineering Manager, you’ll
- Be responsible for a diverse team. You’ll support your Engineers as they develop, test and maintain technical solutions. You’ll be a working manager, expected to balance management responsibilities with code contributions to ensure the team meets its commitments and delivers business impact.
- Work with a cross-functional team. You’ll collaborate with Engineering, Quality Assurance, Product, Design and Scrum disciplines to deliver product improvements for our customers. With our global team, these team members and stakeholders are located all over the world—so you may need to work evenings occasionally.
- Help improve analysis. You’ll work to improve training tools, processes and manual data collection workflows used by our sports analysts to improve their speed and accuracy.
- Automation & AI/ML. You’ll also play a key role in evolving our workflows through automation and AI/ML, helping reduce manual effort and improve scalability across our operations"
This role requires 4 days in the office per week, so we're currently considering candidates who live within a commuting distance of our offices in Mumbai.
Must-Haves
- Formal management experience. You have multiple years of experience managing Software Engineers and know how to guide teams to deliver business impact. You’ve taken the lead on tackling ambiguous technical challenges, proposing solutions to upcoming problems, and providing technical input on others’ work.
- Experience in mature, full-stack web applications. You’ve spent several years in a role, or roles, that had you building across all levels of a web application, from the client-side code, all the way down to the database. You have a professional background in TypeScript, React, GraphQL, C#, Java, PHP, MongoDB, MySQL and/or AWS
- English language proficiency. You have strong verbal and written communication skills.
- Flexible schedule. We strive to maintain a healthy work-life balance, but in this role, it’s necessary to overlap your schedule with stakeholders and collaborators across time zones.
Nice-to-Haves
- Experience working with AI/ML systems, particularly in applying models to automate workflows or process large datasets
Our Role
- Champion work-life harmony. We'll give you the flexibility you need in your work life (e.g., national and public holidays and timeout (meeting-free) days) so you can enjoy your personal life too.
- Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you'll own your work and have the agency to try new ideas.
- Encourage career growth. We're lifelong learners who encourage professional development. We'll give you tons of resources and opportunities to keep growing.
- Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. We'll also provide you the tech stack and hardware to do your best work.
- Cover your medical insurance. Comprehensive medical insurance for employees, with partial reimbursement available for dependent coverage.
- Retiral benefits. We offer a Provident Fund and Gratuity.
Inclusion at Hudl
Hudl is an equal opportunity employer. Through our actions, behaviors and attitude, we’ll create an environment where everyone, no matter their differences, feels like they belong.
We offer resources to ensure our employees feel safe bringing their authentic selves to work, including employee resource groups and communities. But we recognize there’s ongoing work to be done, which is why we track our efforts and commitments in annual inclusion reports.
We also know imposter syndrome is real and the confidence gap can get in the way of meeting spectacular candidates. Please don’t hesitate to apply—we’d love to hear from you.
Privacy Policy
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Apply to HudlBilingual English and Spanish Member Loyalty Representative
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ABOUT OPORTUN
Oportun (Nasdaq: OPRT) is a mission-driven financial services company that puts its members' financial goals within reach. With intelligent borrowing, savings, and budgeting capabilities, Oportun empowers members with the confidence to build a better financial future. Since inception, Oportun has provided more than $21.3 billion in responsible and affordable credit, saved its members more than $2.5 billion in interest and fees, and helped its members set aside an average of more than $1,800 annually.
WORKING AT OPORTUN
Working at Oportun means enjoying a differentiated experience of being part of a team that fosters a diverse, equitable and inclusive culture where we all feel a sense of belonging and are encouraged to share our perspectives. This inclusive culture is directly connected to our organization's performance and ability to fulfill our mission of delivering affordable credit to those left out of the financial mainstream. We celebrate and nurture our inclusive culture through our employee resource groups.
POSITION OVERVIEW
Oportun is currently seeking qualified candidates with customer service, cashier, sales, or hospitality experience to work Full-Time. At Oportun, we consider our customers to be our members, and the primary focus of our Member Loyalty Representatives is to create and generate a rewarding and unique member service experience. Our Member Loyalty Representatives are passionate about listening, helping, and connecting with people at all touchpoints, such as in our stores and in the communities around our stores through personal outreach activities. As a key member of our team, you will make the mission of Oportun come to life by educating our members and communities about our inclusive, affordable financial services that empower them to build a better future.
RESPONSIBILITIES
- Welcome members with a warm greeting and provide quality member service.
- Seamlessly process all transactions, while following company policies & procedures and protecting our members’ information.
- Work as a team or independently, including time alone in the store without direct supervision or with coworkers, while exceeding daily goals in our lending and servicing activities.
- Enjoy informing and educating potential members about Oportun’s services by engaging in outreach efforts more than 50% of the time at Oportun locations, partner locations and/or community events. Activities include:
-
- Building relationships with local businesses (e.g., mechanic shops, dental offices, furniture stores) and speaking with local business owners and their employees about how Oportun’s services can help their customers.
- Conducting outreach efforts at local flea markets, community events, and at our Lending As A Service (LAAS) partner locations to increase awareness capture leads, and assist with starting applications;
- Actively engaging with people at and around Oportun’s retail locations, encouraging store visits, and assisting with applications.
- Supporting community outreach and marketing events, by passing out flyers and educating the local community about Oportun and its products and services; and
- Using iPads or assisting potential members with scanning QR codes during outreach efforts to start new applications.
- Light housekeeping to keep the work area and store location inviting and presentable to all who visit, including daily collection of trash, sweeping, mopping, and window cleaning as needed.
- Use a computer intermittently (approx. 3-6 hours per day) for administrative tasks and for servicing members.
- Stand while assisting members; sitting is allowed during non-member-facing tasks.
- Occasionally unpack and store office or cleaning supplies.
- Must have the ability to travel between designated work locations (including outreach activities) within a reasonable commuting distance as part of standard job duties. Travel will be limited to sites considered part of an ordinary commute.
- Be a role model for Oportun’s Core Values: On a Mission, As One, to Make it Better, Now.
REQUIRED QUALIFICATIONS
- Must be bilingual (English/Spanish).
- Must be outgoing, sales-focused, and enjoy speaking with people.
- Must love to help members, including prospective members through outreach and educational activities.
- Must be available to work weekends and be flexible with a rotating work schedule of hours based on store needs. Schedules are set every two weeks.
- Must have regular, reliable, and predictable attendance to support store operations.
- Must be willing and able to work outdoors year-round to identify new sales opportunities and promote company products and services through designated outreach activities.
- Ability to lift and/or move objects up to 25 pounds, as needed.
- Basic computer skills and ability to operate office equipment such as, phones, scanners, and iPads.
- Ability to organize and file paper documents.
AS A VALUABLE MEMBER OF OUR TEAM, YOU’LL RECEIVE
- Medical, Dental, Vision, Flexible Spending Accounts (FSAs), EAP, Life and Disability insurance
- Accident coverage
- Paid Time Off
- 16 paid hours (VTO) to participate in volunteer activities each year
- Employee Assistance Fund (OEAF)
- 401(k) retirement savings
- Travel Assistance
- Paid Training
- Competitive pay, plus sales incentives $$$
- Growth opportunities
- Flexible schedules
- Opportunity to positively impact your community
The base hourly rate for this full-time position is $17.00 - $18.00.
Our hourly rates are determined by role, location and experience. The hourly range displayed on each job posting reflects a minimum and maximum for new hire rates for this position, specific to the location of this job posting.
Please note that the compensation details listed in this posting reflects only the hourly rate for this position and does not include other compensation elements or benefits.”
We are proud to be an Equal Opportunity Employer and consider all qualified applicants for employment opportunities without regard to race, age, color, religion, gender, national origin, disability, sexual orientation, veteran status or any other category protected by the laws or regulations in the locations where we operate.
California applicants can find a copy of Oportun's CCPA Notice here: https://oportun.com/privacy/california-privacy-notice/.
We will never request personal identifiable information (bank, credit card, etc.) before you are hired. We do not charge you for pre-employment fees such as background checks, training, or equipment. If you think you have been a victim of fraud by someone posing as us, please report your experience to the FBI’s Internet Crime Complaint Center (IC3).
Ready to apply?
Apply to OportunRealize your potential by joining the leading performance-driven advertising company!
As the Finance Shared Services Leader on the Finance Team in our Gurgaon office, you'll play a vital role in building and managing our new Finance Shared Service Center in India from the ground up. Serving as the trusted "right hand" to our global finance leadership, you are not just managing a team, you are establishing a foundational site. You will recruit, train, and manage a high-performing team dedicated to Accounts Receivable (AR) and Accounts Payable (AP), ensuring operational excellence, optimized process flows, and scalable improvements across our global financial landscape.
To thrive in this role, you’ll need:
- 8–10+ years of progressive experience in Finance Operations, with proven senior management experience overseeing global Finance Operations teams.
- Global tech industry experience is a must, coupled with a "Builder Mentality" and a track record of building, scaling, and training shared services teams.
- High adaptability to change, with the proven ability to thrive in a fast-paced, dynamic environment.
- Deep, hands-on operational expertise with both end-to-end Accounts Receivable (collections to cash application) and full-cycle Accounts Payable.
- Strong systems knowledge, with NetSuite proficiency highly preferred, alongside experience with global payment gateways and billing structures.
- A strong process optimization background, demonstrating the ability to map process flows, identify systemic bottlenecks, and execute effective solutions.
- Operates with a high degree of independence and discretion, safeguarding sensitive financial operations while serving as a trusted leader and guiding the team.
How you’ll make an impact:
- Strategic Partnership & Site Operations: Serve as the trusted "right hand" to global finance leadership, playing a central role in launching the India Finance Shared Service Center and building its organizational structure.
- Team Building & Leadership: Recruit, onboard, train, and manage a high-performing team of AR and AP professionals, cultivating a culture of accountability and excellence.
- AR Management: Oversee the end-to-end AR process to ensure healthy cash flow, minimize DSO, and manage proactive collections, cash application, and month-end closing.
- AP Management: Direct the full P2P cycle, ensuring timely vendor payments, accurate NetSuite recording, and execution of global payment runs.
- Process Improvement & AI Integration: Analyze and document current process flows to identify operational gaps. Continuously explore ways to leverage different AI tools and capabilities to drive ongoing process improvements, making operations more effective and efficient over time.
What we offer:
- Fantastic global career opportunities, competitive salary and generous benefits.
- The chance to be part of building something unique.
- Invaluable experience in the world’s leading discovery & native advertising platform
- The opportunity to join an international team, that’s ambitious, revenue driven with a deep technical knowledge of digital advertising so the chance to learn from the best.
- A company that embraces change, has enormous potential for growth and offers a challenging yet collaborative working environment where you will always feel valued and be given every opportunity to make a name for yourself.
- An office culture that’s international, social, and supportive.
Why Taboola?
If you ask Taboolars what they love about working here, they’ll tell you that they’ve been empowered to realize their full potential while growing and learning from and with smart and talented people. They’ll also share more about:
- Adam Singolda, Taboola Founder and CEO says; “You can copy anything from another business but you can’t copy a company’s culture.
- Well-being: With an office culture that’s international, social and supportive, Taboola offers very generous benefits including 30 days holiday, excellent health insurance, some flexible working, and stock options to name just a few.
- Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired.
- Work with some of the biggest names: We work with some of the biggest names in the business. Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, Expedia and Honda.
Ready to realize your potential?
Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.
Learn more about #TaboolaLife on LinkedIn, Facebook, Instagram, X, YouTube, & the Taboola Life Blog.
About Taboola
Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale.
Taboola works with thousands of businesses who advertise directly on Realize, Taboola’s powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola’s technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.
Sounds good, how do I apply?
It’s easy, submit your CV by clicking the “Apply” button below.
Ready to apply?
Apply to Taboola
FT Nurse Practitioner (NP)
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FT Nurse Practitioner (NP) | Indianapolis Market at IVX Health!
Locations: Greenwood, IN - Emerson Pointe and Fishers, IN - Fishers Corner
Full-Time | Monday - Friday | Must be flexible to support market needs. Days and locations may be subject to change!
Join IVX Health as a Nurse Practitioner!
Join a team that’s redefining infusion care and creating exceptional patient experiences.
Are you a skilled and compassionate Nurse Practitioner looking for an opportunity to make a meaningful impact in patient-centered infusion care? IVX Health is seeking an NP to provide high-quality, specialized infusion therapy in an outpatient setting. As a Nurse Practitioner at IVX Health, you’ll be at the forefront of delivering personalized, compassionate care to our patients. With your expertise in infusion therapy, you’ll oversee patient care, collaborate with a multi-disciplinary team, and serve as a trusted resource for patients, families, and providers. You’ll ensure every treatment is delivered with precision and care, making a real difference in patients’ lives.
Why Join IVX Health
- Make a Meaningful Impact – Deliver high-quality care that directly improves patients' lives and supports their families.
- Collaborative & Supportive Team – Work alongside a dedicated, multidisciplinary team in a positive and patient-focused environment.
- Grow Your Career – Access Continuing Education Units (CEUs), tuition reimbursement, and professional development opportunities. We cover the cost of CRNI (Certified Registered Nurse Infusion) and ONCC (Oncology Nursing Certification Corporation) certifications to support your career advancement.
- Advanced Clinical Training – Receive ultrasound IV skills training to enhance your expertise in infusion therapy.
- Prioritize Work-Life Balance – Enjoy flexible scheduling, ample PTO, and the ability to truly disconnect and recharge during holidays.
- Innovative Outpatient Care – Be part of a cutting-edge healthcare model that prioritizes patient comfort, seamless care coordination, and specialized infusion therapies.
What You Will Do
- Provide Direct Patient Care – Deliver on-site and virtual supervision while administering infusions and injections with precision.
- Conduct Patient Assessments – Perform evaluations, document SOAP notes, and monitor treatment responses.
- Educate and Support Patients – Guide patients and families through treatment expectations, potential side effects, and disease management.
- Ensure Compliance and Quality – Maintain accurate records in the Electronic Health Record (EHR) system, review nursing documentation, and uphold HIPAA and OSHA standards.
- Optimize Clinical Workflows – Assist with chart preparation and treatment planning to streamline patient visits.
- Collaborate with Healthcare Teams – Work closely with referring providers and cross-functional teams to enhance care coordination.
- Support Operations and Training – Assist in inventory management, prior authorizations, and regulatory adherence.
- Flexibility and Adaptability – Work at multiple facilities within a designated market as needed.
- Perform Additional Duties – Take on other responsibilities as assigned to support patient care and organizational objectives.
What We're Looking For
- Active and Unrestricted Licenses – Nurse Practitioner (NP) license and Registered Nurse (RN) license (if required by the state).
- Board Certification – AANP or ANCC certification required.
- Life Support Certifications – BLS certification required; PALS certification preferred.
- Clinical Experience – Background in an ambulatory infusion center, outpatient specialty clinic, or similar setting is a plus.
- Ability to Treat a Diverse Patient Population – Must be able to care for both adults and pediatrics—Family Nurse Practitioner (FNP) preferred.
- Strong IV and Infusion Therapy Skills – Experience with specialty biologics, medication management, and emergency response protocols.
- Proficiency in Clinical Documentation – Experience with EHR systems and a strong understanding of HIPAA and regulatory compliance.
- Exceptional Communication & Collaboration – Ability to work effectively with patients, families, and multidisciplinary teams.
About IVX Health
IVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions like Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis. We’re transforming the way care is delivered with a focus on patient comfort and convenience. Our commitment to exceptional care extends to our employees as well—we empower our team to thrive while living our core values: Be Kind, Do What’s Right, Never Settle, Make It Happen, and Enjoy the Ride.
Our Mission: To improve the lives of those we care for by redefining the care experience
Our Vision: To be the nation’s preferred destination for pharmaceutical care of complex chronic conditions
Our Commitment: To deliver an unmatched care experience with a foundation in world class service and clinical excellence
Benefits We Offer
- Comprehensive Healthcare – Medical, dental, and vision coverage, including prescription drug plans and telemedicine services.
- Flexible Savings Options – Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs.
- Supplemental Protection – Accident, critical illness, and hospital indemnity plans to provide additional financial security.
- Dependent Care FSA – Pre-tax savings for eligible childcare and dependent care expenses.
- 401(k) Retirement Plan – Secure your future with a competitive company match.
- Disability Coverage – Voluntary short-term and long-term disability plans to protect your income.
- Fertility and Family Support – Resources and benefits designed to support fertility care and family planning.
- Life and AD&D Insurance – Financial protection for you and your loved ones.
- Counseling and Wellness Support – Free resources to support emotional, physical, and financial well-being.
- Education Assistance – Tuition reimbursement and certification support to help you grow in your career.
- Continuing Education – Access to a CEU library for ongoing professional development.
- Charitable Giving and Volunteer Program – Matched donations and paid volunteer time off to support causes you care about.
- Employee Referral Bonus – Earn rewards for helping us find top talent.
Note: Benefits may vary by employment type. Contact HR for details on eligibility and coverage.
EEO STATEMENT
IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment.
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FT Front Desk Coordinator
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Healthcare Front Desk Coordinator
Full Time | Monday–Friday, rotating Saturdays | Day Shift | Infusion Center-Based
We’re looking for a Front Desk Coordinator with more than just a friendly face — we’re looking for a calm, capable operations pro who’s ready to help redefine the patient experience from the moment someone walks through our doors.
This is a high-impact, patient-facing role where your attention to detail, healthcare expertise, and ownership mindset make all the difference. From managing appointment scheduling and verifying insurance to setting the tone for each visit, you’ll be a key part of what makes IVX Health feel exceptional.
About the Role
As a Front Desk Coordinator, you’ll play a critical role in shaping the care experience for our patients. This Monday-Friday, regular business hours role involves providing exceptional service as the first point of contact while supporting the daily operations of our infusion centers. From managing schedules to maintaining patient records, your work will ensure that our centers run smoothly and our patients feel valued.
What You’ll Do
- Lead First Impressions — Greet patients with warmth and professionalism, answering phones and supporting visitors with confidence and care
- Manage Scheduling and Coordination — Schedule, reschedule, and confirm appointments, ensuring all pre-visit requirements and authorizations are in place
- Ensure Operational Excellence — Verify patient insurance, update demographic information, and collect copays with accuracy and integrity
- Collaborate with Clinical Teams — Coordinate patient flow and communicate clearly with nursing staff to ensure a smooth and safe experience
- Maintain an Inviting Space — Keep the front desk and reception area organized and stocked, maintaining a welcoming, polished environment
- Support Across Centers — Flex as needed to support other centers within your market during staff absences, openings, or higher-volume days
What We're Looking For
- 1–3 years of front desk or administrative experience in a medical or healthcare setting
- High School Diploma or GED required
- Strong understanding of insurance verification, billing basics, and the patient intake process
- Proficiency in EHR/EMR systems and scheduling software
- Knowledge of medical terminology and patient-facing protocols
- Exceptional customer service and communication skills
- Ability to multitask in a fast-paced environment while staying organized and accurate
- Quick learning agility—you adapt fast, absorb new processes quickly, and stay ahead of the curve
- Adaptable and dependable, with a willingness to support multiple centers and adjust to evolving workflows
Why You'll Love IVX Health
We’re not just redefining care for our patients — we’re redefining it for our teams, too. When you join IVX, you’ll find:
- Predictable Hours: Monday–Friday, regular business hours with rotating Saturdays
- Supportive Culture: Work with a compassionate, values-driven team
- Professional Growth: Tuition reimbursement, CEU access, and development opportunities
- Comprehensive Benefits: Medical, dental, vision, 401(k) match, disability, and more
- Life-Friendly Perks: Paid volunteer time, wellness support, and family-building benefits
About IVX Health
IVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions like Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis. We’re transforming the way care is delivered with a focus on patient comfort and convenience. Our commitment to exceptional care extends to our employees as well—we empower our team to thrive while living our core values: Be Kind, Do What’s Right, Never Settle, Make It Happen, and Enjoy the Ride.
Our Mission: To improve the lives of those we care for by redefining the care experience
Our Vision: To be the nation’s preferred destination for pharmaceutical care of complex chronic conditions
Our Commitment: To deliver an unmatched care experience with a foundation in world class service and clinical excellence
Benefits We Offer
- Comprehensive Healthcare – Medical, dental, and vision coverage, including prescription drug plans and telemedicine services.
- Flexible Savings Options – Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs.
- Supplemental Protection – Accident, critical illness, and hospital indemnity plans to provide additional financial security.
- Dependent Care FSA – Pre-tax savings for eligible childcare and dependent care expenses.
- 401(k) Retirement Plan – Secure your future with a competitive company match.
- Disability Coverage – Voluntary short-term and long-term disability plans to protect your income.
- Fertility and Family Support – Resources and benefits designed to support fertility care and family planning.
- Life and AD&D Insurance – Financial protection for you and your loved ones.
- Counseling and Wellness Support – Free resources to support emotional, physical, and financial well-being.
- Education Assistance – Tuition reimbursement and certification support to help you grow in your career.
- Continuing Education – Access to a CEU library for ongoing professional development.
- Charitable Giving and Volunteer Program – Matched donations and paid volunteer time off to support causes you care about.
- Employee Referral Bonus – Earn rewards for helping us find top talent.
Note: Benefits may vary by employment type. Contact HR for details on eligibility and coverage.
EEO STATEMENT
IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment.
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The field of gene therapy is growing rapidly and Genezen is here to meet the exacting needs of our clients. We provide process development, produce GMP viral vectors, and provide cell transduction for gene and cell therapy clinical trials and are proud to be a part of the process that leads to new cures.
WORKING AT GENEZEN
Many people have worked in environments where you feel like just another nameless part of an enormous machine. Genezen is different. We want our employees to be innovative, collaborative problem solvers who are dedicated to meeting the challenges of working at a fast-growing company. We are dedicated to empowering our employees to be their best and making Genezen a rewarding place to work. Every employee contributes to the success of the company and you can be part of that team.
JOB SUMMARY
Responsible for driving all aspects of the Analytical and Microbiological Quality Control (QC) laboratories at Genezen. This individual provides leadership, scientific and technical expertise for all QC activities, as well as support to Analytical Development for all method qualification/validation activities. This person is also the facility aseptic subject matter expert, including responsibilities for the environmental monitoring program. The ideal candidate must have in-depth knowledge and experience in a cGMP/ GLP testing lab.
ESSENTIAL JOB FUNCTIONS
- Ensure timely in-process and release testing of early clinical grade biopharmaceuticals
- Maintain familiarity with current analytical and bioassay methods used for characterizing viral vectors (Assays include genome titer by Flow, ELISA, qPCR, ddPCR, genome integrity assay, empty/full particle ratio assay, and cell-based assays)
- Monitor, maintain and continuously improve the environmental monitoring program, including conducting Environmental Monitoring Performance Qualifications as needed
- Develop, implement and maintain EM trending program and metrics, including Annual Reports and evaluation of alert levels
- Develop, implement and maintain an in-house isolates program
- Responsible for Disinfectant Efficacy Program
- Responsible for the Analytical laboratory equipment systems and software (e.g., ddPCR, Flow, etc.) including purchase, calibration, IOPQ activities, etc. to meet the compliance (data integrity) requirements and project timelines.
- Support the Analytical Development team in qualification/validation of analytical methods to support the cGMP manufacturing of viral vectors
- Support the tech transfer of bioassays from clients to cGMP QC testing lab
- Represent QC Analytical and Microbiological in client meetings and programs
- Establish and maintain the stability program
- Oversee LIMS development, implementation, operation, troubleshooting and maintenance
- Responsible for all laboratory logistics activities including, but not limited to sample management, test/release schedule, cycle time matrix, capacity management, etc.
- Manage outside contract laboratory relationships, including method qualification/validations, investigations, audits, cost and invoices to meet project timelines and business requirements
- Support OOSs/OOTs and other lab investigations, deviations, CAPAs, change controls, audits, and training
- Analyze regulatory authorities’ programs, guidance documents, and activities in areas relevant to testing of cell and gene products
- Develop, implement and present metrics for monitoring of lab operations and stability program
- Participation in client audits and regulatory inspections as SME and development of responses to observations
- Responsible for hiring and development of team members, conduct performance review and disciplinary actions.
- Ensure safe working environment and compliance with OSHA, EHS, Quality, and cGMP procedures and policies within the QC functional area
KNOWLEDGE, SKILLS, AND EXPERIENCE
|
EDUCATION / CERTIFICATIONS / LICENSES |
Essential/Desired |
|
BS in a scientific/technical discipline |
Essential |
|
MS in a scientific/technical discipline |
Preferred |
|
ON-THE-JOB EXPERIENCE |
|
|
7+ years of experience in a QC leadership position within the biological industry |
Essential |
|
Proven technical leadership and experience in bioanalytical methods (method development, validation and transfer). Methods include but not limited to: ELISA, PCR, qPCR, ddPCR, cell-based assays, and flow cytometry-based assays. |
Essential |
|
Familiarity with viral vector release assays |
Preferred |
|
Proven lab operations management experience |
Preferred |
|
3+ years of cGXP experience |
Preferred |
|
SKILLS / ABILITIES |
|
|
Ability to maintain multiple projects and timelines
|
Essential |
|
Strong people leadership skills |
Essential |
PHYSICAL DEMANDS
While performing the duties of this job, the employee is required to meet the following physical demands:
Work Environment
- Frequently required to work in a BSL 2 environment with personal protective equipment/aseptic gowning
- Regularly required to work around large machinery and typical utilities seen in pharmaceutical facilities
- Occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; hazardous waste; and risk of electrical shock
- Occasionally exposed to extremely loud noise levels
- Spending time on the floor during activity execution (maintenance, construction, commissioning and qualification) is required
Movement
- Frequently required to stand; sit; use hands to finger, handle, or feel; reach with hands and arms
- Occasionally required to walk; climb or balance; and stoop, kneel, crouch, or crawl
Lifting
- Frequently lift and/or move up to 10 pounds
- Occasionally lift and/or move up to 25 pounds
Vision
- Frequently utilize close vision and the ability to adjust focus
Communication
- Frequently required to communicate by talking, hearing, using telephone and e-mail
GENEZEN'S CURES VALUE-BASED COMPETENCIES
Committed to Science
We are committed to scientific excellence, staying current with industry developments, making data-driven decisions, and pursuing innovation to advance healthcare.
Urgency in action for the patients
We operate with urgency and a commitment to delivering timely treatments to patients by accelerating our partners' programs.
Resilience & Grit in operations
We are committed to overcoming challenges, learning from failures, and persistently striving for success.
Execute with Excellence & Integrity
We are dedicated to delivering quality results and upholding ethical principals.
Solutions driven for our partners
We are committed to being a proactive, collaborative, creative and open-minded partner.
GENEZEN'S BENEFITS
- Paid vacation days, amount based on tenure
- Paid sick time
- 10 observed holidays + 2 floating holiday + 1 volunteer day
- 401(k) plan with company match up to 6% of salary, vested immediately
- Share Appreciation Rights
- Choice of several healthcare plans
- FSA and HSA programs
- Dental & vision care
- Employer-paid basic term life/personal accident insurance
- Voluntary disability, universal life/personal accident insurance
- Accidental Death & Dismemberment (AD&D) Insurance
ADDITIONAL DETAILS
- Nothing in the job description for this role restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
- This position requires a criminal background check.
- Genezen is an Equal Opportunity Employer.
- Genezen participates in EVerify.
- Genezen is interested in every qualified candidate who is eligible to work in the United States; however, we are not able to sponsor visas.
Genezen has operates two locations: one in Fishers, Indiana and the second in Lexington, Massachusetts.
Fishers is a suburb of Indianapolis. Fishers was named the #1 place to live in the US by Money Magazine in 2017 for its livability, safety and entrepreneurship. Fishers is one of the fastest growing communities in Indiana and is dedicated to supporting a high quality of life for all its residents. Nearby Indianapolis is home to professional and college sports teams, the Indy 500, a growing art community and the world’s largest children’s museum--to name just a few reasons why this area is a great place to live.
Lexington, Massachusetts, located just northwest of Boston, is renowned as a historic suburb with a rich cultural heritage. It boasts picturesque New England charm, tree-lined streets, and a vibrant community. Known for its pivotal role in the American Revolution, Lexington offers visitors and residents alike a blend of historical landmarks, modern amenities, and a strong sense of community pride.
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Loan Coordinator - Remote Mortgage Operations Professional (Indiana)
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Pay Range: $65,000 - $80,000+
Do you already thrive on structure, finishing your to-do list daily, and take pride in keeping others informed? What if you could leverage these talents to help families achieve the biggest financial dream of their lives?
Neighbors Bank, a leading innovator in the mortgage industry, is on the lookout for individuals who thrive in fast-paced, structured environments – people who find joy in staying organized, completing tasks, and keeping things moving forward. If you're all about clear expectations, sharp communication, and getting the details right, this could be your perfect fit!
Our Loan Coordinators play a vital role in helping clients achieve their dream of homeownership. They're the operational glue that holds the mortgage process together – keeping files clean, timelines tight, and clients confident every step of the way.
To be considered for this position, candidates must have at least 1-year experience working in mortgage operations – including managing a borrower pipeline, processing loan files, and regularly communicating updates to customers, internal teams, or third-party partners.
We’re a fully remote company with an award-winning culture, where your contributions matter and your strengths are celebrated.
What Makes This Role Exciting
High-Impact, High-Reward Work: Your organization and follow-through will directly contribute to Enhancing Lives and helping families achieve homeownership. You’ll get to see the results of your effort daily.
Remote-First Culture & Flexibility: Join a fast-growing team with a thriving, award-winning culture that’s been recognized as a Top Workplace in the Financial Services industry. Work from home in a supportive, fast-paced team environment.
Team Environment, Clear Ownership: You’ll collaborate across departments while maintaining full ownership of your part in the process – working with purpose, precision, and the support of a tight-knit team.
Growth Through Mastery: You’ll learn the ins and outs of the mortgage process while continuing to deepen your expertise in loan operations.
Compensation & Benefits: Total compensation will be based on experience and typically falls between $65,000 and $75,000 annually (includes hourly starting pay of $25 and performance incentive bonuses), with top performers exceeding $80,000. Comprehensive benefits include health and dental coverage, a wellness program, 401(k) match, PTO, paid holidays, a monthly WFH reimbursement, and more!
What You’ll Do
- Guide borrowers through the documentation process by providing clear communication, frequent updates, and high-level service via phone, email, and text.
- Review and analyze credit, income, and asset documentation to ensure compliance with internal guidelines and loan requirements.
- Identify additional documentation needs, verify conditions, assess appropriate fees, and maintain file accuracy throughout the approval process.
- Collaborate with Loan Officers, Underwriters, Closers, and third-party vendors to ensure each loan moves efficiently and meets all quality standards.
- Accurately issue compliance disclosures within required timelines.
- Embrace new processes, shifting priorities, and opportunities to improve the customer and employee experience.
- Hours for this role are fairly standard and you can expect to work Monday through Friday between 8a – 5p, most days.
Are You the One?
We’re looking for someone who brings energy, precision, and a team-first mindset. You’ll thrive in this role if you:
- Have at least 1-year experience in a mortgage operations role (processing, disclosures, or similar) and have managed a borrower-facing pipeline where you communicate with customers on a daily basis.
- Preferably have experience working with multiple loan products (FHA, Conventional, and USDA).
- Are highly detail-oriented and enjoy creating order from complexity.
- Communicate clearly and comfortably with both clients and internal teams.
- Prefer a task-driven, consistent workflow and aren’t phased by repetition.
- Adapt quickly when priorities shift and can stay focused under pressure.
- Manage your time independently and stay productive in a remote setting.
This isn’t the role for you if:
- You don't have at least 1 year of mortgage operations experience
- You find structured, repetitive work draining or frustrating.
- You tend to miss small details or avoid document-heavy tasks.
- You’re uncomfortable with frequent communication or cross-functional teamwork.
Where We’re Hiring and When Can You Start?
Neighbors Bank is actively hiring candidates who reside in only the following states: AL, AZ, AR, FL, GA (all counties except DeKalb and Fulton), ID, IN, IA, KS, MS, MO, MT, OK, TX, UT, and VA.
Unfortunately, we cannot consider any exceptions to this location requirement.
Our newest Loan Coordinators begin in training cohorts alongside their peers to learn our process together. The next training class will start on:
- June 22
This hiring round ends June 8th, and the next hiring round will occur later this year. If you’re not available to start on June 22, please consider applying when the timing works best for you!
Why You’ll Love Working at Neighbors Bank
Our thriving remote culture isn't just a perk – it's a reflection of how we see the future of work. We want to empower incredible people to do great work wherever they are, while enabling flexibility. We’re seeking individuals who:
- Are passionate about their job and have fun doing it
- Deliver results with integrity
- Enjoy finding ways to enhance the lives of others every day
At Neighbors Bank, we’re more than a mortgage company – we’re a community. Our mission is to Enhance Lives, and that starts with our team. We value incredible people who take their work seriously but not themselves, and who want to contribute to something meaningful every day. If you're looking for a role where your precision and follow-through make a real impact, we'd love to meet you.
The People and the Culture are Neighbors Bank’s greatest strengths. We seek individuals who are passionate about their job, deliver results with integrity, and enjoy enhancing the lives of others every day.
Neighbors Bank’s recognition as being a Top Workplace in Financial Services: Top Workplaces.
Neighbors Bank is proud to be an Equal Opportunity Employer committed to creating a diverse and inclusive workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, veteran status, or other legally protected classifications.
Ready to apply?
Apply to Neighbors Bank
🚀 Why Headout?
We’re a rocketship: 9-figure revenue, record growth, and profitable
With $130M in revenue, guests in 100+ cities, and 18 months of profitability, Headout is the fastest-growing marketplace in the travel industry, and we’re just getting started. We've raised $60M+ from top-tier investors and are building a durable company for the long term — because that's what our mission needs and deserves. We’re growing, profitable and nowhere near done.
What we do is important
In an increasingly digital world, there is a desperate need to augment our human experience by getting us to interact with the real world around us and the people in it. At Headout, our mission is to be the easiest, fastest, and most delightful way to head out to a real-life experience — from immersive tours to museums to live events and everything in between.
Why now?
The foundation is strong. The opportunity ahead is even bigger. We’ve hit profitability, built momentum, and proven the model — but there’s so much more to build. If you’re looking to join a company where the trajectory is steep and your impact is real, this is the moment.
Our culture
Reinventing the travel industry isn't easy, but that's the fun part.
We care deeply about ownership, craft, and impact, and we’re here to do the best work of our careers. We won’t pretend like it’s for everyone but if you’re a builder who loves solving tough problems, you’ll feel right at home.
👩💻 The role
We're looking for a Content Marketing Intern to help manage our publishing workflow. This is a foundational role within the Content & Marketing team, where you'll work closely with writers, SEO specialists, and team leads to ensure content goes live accurately, consistently, and at the quality bar we expect.
Your main responsibility will be uploading and formatting content on our CMS while ensuring every page meets our quality standards. This includes checking SEO fundamentals, spotting editorial issues, and flagging gaps before content goes live.
You'll do some light editing and refinement where needed, but your focus is being a quality gate: catching what's broken, what's missing, or what doesn't align with our template and brand voice.
You'll also support the wider content team with operational tasks such as auditing pages, maintaining documents, and running process-driven work that keeps things moving.
This isn't just about publishing pages. You'll learn how content operations, SEO, and publishing workflows work together at scale, and how strong systems keep a global content engine running smoothly. You'll contribute real work from week one and build hands-on exposure to how high-quality content gets shipped across a fast-moving marketplace.
If you're someone who notices details others miss, enjoys bringing structure to messy workflows, and cares deeply about clarity and quality, this role is for you.
🤩 What makes this role special?
- Real ownership from day one: Your work goes live on Headout, used by millions of travellers booking experiences across 100+ cities worldwide. You'll work on actual publishing workflows and operational tasks that directly impact the quality of our content.
- Learn content operations at scale: You'll build hands-on experience in content operations, SEO, CMS publishing, and editorial workflows while working on content across a global marketplace.
Exposure beyond just content: You'll see how content, product, SEO, and growth work together behind the scenes and understand how different teams collaborate to improve discoverability and user experience. - A quality-first culture: We move fast, but we care deeply about clarity, consistency, and usefulness. You'll work in an environment where attention to detail matters and feedback helps everyone improve.
- A team that values ownership: You'll work directly with the content and SEO teams, with real accountability from week one. This isn't busywork, you'll help keep critical publishing pipelines running smoothly.
- A product people genuinely use: Headout helps people discover and book tours, attractions, and activities across the world. There's something satisfying about working on content that helps someone plan a memorable experience in a new city.
💝 What skills & experience do you need?
Core skills
- Sharp eye for detail and consistency
- Ability to follow templates and editorial guidelines accurately
- Basic understanding of what makes content clear and useful
- Comfortable working with AI-generated content and identifying where it falls short
- Research and fact-checking instincts
CMS & publishing
- Upload, format, and structure content on our CMS (Prismic)
- Ensure proper use of headings, links, and page structure
- Maintain consistency in formatting and layout across pages
Quality checks
- Review AI-generated drafts against our templates before publishing
- Check for SEO basics: meta title, meta description, internal linking
- Flag gaps, inconsistencies, or content that doesn't meet our standards
- Do light editing where needed: fix clarity issues, cut repetition, improve flow
- Loop in team leads/writers when needed to improve content quality
Content operations
- Support the team with page audits and content hygiene tasks
- Help maintain and update internal documents as needed
- Handle process-driven tasks that keep the content pipeline running smoothly
Mindset
- Process-oriented: You follow systems and flag when something is off
- Detail-oriented: You catch inconsistencies others miss
- Clarity-first: You prioritise usefulness and readability over sounding impressive
- Ownership-driven: You care about the final output, not just completing tasks
- Comfortable with ambiguity: You can work with rough drafts and incomplete inputs
- Skeptical editor: You don’t take content at face value. You question, refine, and improve it. Brownie points if you know when to use an em dash and when to remove it from a copy.
Bonus (not mandatory)
- Basic understanding of SEO
- Experience working with AI-generated content
EEO statement
At Headout, we don’t just accept differences — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our partners, and the community at large. Headout provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. During the interview process, if you need assistance or an accommodation due to a disability, you may contact the recruiter assigned to your application or email us at life@headout.com.
Privacy policy
Please note that once you apply for this job profile your personal data will be retained for a period of one (1) year. Headout shall process this data for recruitment purposes only. Once the relevant job profile is filled or once the time period of one (1) year from the date of the job application has passed, whichever is later, Headout shall either delete your data or inform you that it shall keep it in its database for future roles. In compliance with the relevant privacy laws, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that the processing of your personal data be restricted. If you have any concerns or questions about the way Headout handle your data, you can contact our Data Protection Officer for more information.
Ready to apply?
Apply to Headout
Salesforce Manager
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About Kaseya
Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.
Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.
Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike.
At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar.
Manager, Salesforce Operations (L2/L3) – BIS
The Manager, Salesforce Operations is responsible for global run operations, production stability, and service delivery for the Salesforce platform across Sales Cloud, Service Cloud, CPQ, and related integrations and services. This role owns L2/L3 operational support, incident and problem management, change governance, and continuous improvement of the Salesforce ecosystem in a 24x7 global delivery model.
You will lead regional support teams, partner closely with business and technology stakeholders, and ensure Salesforce environments are secure, stable, compliant, and scalable to support Kaseya’s growth.
Key Responsibilities
Global Service Delivery & Operations
- Own end‑to‑end Salesforce production operations across global regions.
- Lead L2/L3 support for Salesforce Sales Cloud, Service Cloud and CPQ
- Ensure adherence to SLAs, incident response, and escalation protocols.
- Act as the primary point of accountability for Salesforce availability, stability, performance, and operational health.
Incident & Problem
- Lead major incident management, including war‑room coordination and executive‑level communication.
- Drive RCA and preventative actions to reduce recurring production issues.
- Partner with Salesforce Support and third‑party vendors to resolve critical production issues efficiently.
Operational Excellence & Governance
- Standardize operational processes aligned to ITIL best practices.
- Define and manage runbooks, SOPs, monitoring, alerting, and on‑call models.
- Drive continuous improvement in MTTR, incident volume reduction, backlog aging, and operational efficiency.
- Ensure compliance with security, SOX, audit, and regulatory requirements.
- Embed security‑by‑design and least‑privilege principles across Salesforce operations.
Platform & Integration Oversight
- Oversee operational stability for:
- Salesforce core clouds (Sales, Service,CPQ)
- Custom Apex, Flows, and automations
- Ensure stable integrations between Salesforce and enterprise systems (e.g., NetSuite, MuleSoft, Snowflake, Data Cloud, marketing and billing platforms).
- Monitor and manage scheduled jobs, integrations, platform events, batch processes, and data synchronization pipelines.
Team Leadership & Vendor Management
- Lead, mentor, and develop a high‑performing Salesforce L2/L3 operations team.
- Manage vendor partners and managed service providers, including performance, quality, and cost accountability.
- Support workforce planning, skill development, and shift coverage strategies across global regions.
- Promote a culture of operational ownership, accountability, and continuous improvement.
Required Skills & Expertise
Salesforce Platform Expertise
- Strong expertise in enterprise‑scale Salesforce operations and support.
- Deep understanding of:
- Salesforce security model, profiles, permission sets, and sharing
- Production support, troubleshooting, and RCA
- Change & release governance in regulated environments
- Experience with Apex, Flows, integrations (REST/SOAP), and middleware platforms.
Experience
- 7+ years of Salesforce platform experience in enterprise environments.
- 3+ years in a people or operations management role (L2/L3 support, engineering, or platform operations).
- 5+ years supporting Salesforce production environments.
- Proven experience working with Salesforce Support and third‑party vendors to resolve production issues.
- Experience producing operational metrics, executive dashboards, and incident reports.
Communications & Leadership
- Excellent written and verbal communication skills.
- Strong stakeholder management and executive presence.
- Ability to lead teams through high‑pressure production incidents.
- Proven mentoring and people‑development capabilities.
Education
- Bachelor’s degree or equivalent in Computer Science, Information Technology, Engineering, or a related field.
Preferred Certifications
- Salesforce Administrator, Advanced Administrator, Platform App Builder, or Architect certifications (preferred, not required).
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
Ready to apply?
Apply to Kaseya Careers
About iNIZIO
At Inizio, we're a global team driven by a shared purpose: to reimagine health. Formed in 2022 through the coming together of Ashfield and Huntsworth, we unite decades of experience with cutting-edge capabilities to deliver impactful solutions across the commercialization journey - from discovery to post-launch. Our global network of over 10,000 experts operates across 50 countries, supporting clients with strategic insight, medical excellence, creative engagement, and real-world delivery. We work with the world's leading health and life sciences businesses to solve complex challenges and drive meaningful outcomes for our clients and patients.
What sets Inizio apart is our people - and we believe everyone should have the opportunity to thrive. Here, you're encouraged to reimagine your possibilities: to grow, to be curious and to make real change happen. It's a place where your individuality is valued, your development is supported, and your ambition is celebrated. If you're ready to push boundaries and accelerate your career, Inizio is the best place to be.
About the role
You will support the effective delivery of People Services and Learning & Development (L&D) operations. This includes managing the People Services inbox and ServiceNow (SNOW) tickets, ensuring timely query resolution and escalation. You will maintain the Learning Management System (LMS), including uploading, updating, and organizing content, managing learner audiences, and supporting the learner experience.
You will coordinate Instructor-Led Training (ILT) sessions, overseeing scheduling, logistics, and communications. Working with the L&D Team Lead, Content & Brand Specialist and Centre of Excellence (CoE), you will support project delivery, content creation activities, and the setup of new learning programs.
You will provide reporting and data insights to support capacity planning, forecasting, and budget tracking, as well as manage purchase orders and other finance-related processes for L&D initiatives.
This role is fully remote and reports to the People Services L&D Team Lead.
Here’s what you’ll be doing:
- Manage the People Services inbox, handling queries efficiently and escalating when necessary.
- Oversee ServiceNow (SNOW) ticket management, including resolution and escalation.
- Provide day-to-day execution of tasks related to L & D systems, planning and content.
- Upload and maintain content in the LMS, ensuring correct formatting, capability and accurate tagging.
- Manage the learning library, adding, updating and removing content in collaboration with the Content & Brand Specialist.
- Administer Instructor-Led Training (ILT) sessions, including scheduling, logistics and communication.
- Create and manage learner audiences for training assignments and targeting.
- Oversee course cancellations and ensure timely updates and communications in LMS
- Monitor Learner experience in the LMS, providing usability feedback to the L & D Team Lead.
- Support CoE projects, including learning content creation using approved templates.
- Assist in the setting up of curricula for new learning programs.
- Partner with the L & D Team Lead and CoE to deliver project support and drive timely execution.
- Generate and maintain capacity reports for upcoming training sessions
- Support forecasting activities for Talent Management & Development (TM&D), particularly quarterly planning.
- Provide data-driven insights to inform planning and review meetings.
- Support purchase orders (POs) and finance-related processes for items managed in the CoE.
- Ensure accurate tracking and reporting of budget-related activities linked to L&D initiatives
- Support any other People Services & L & D activities as requested by your manager.
What do you bring to the role?
- Previous experience in a Learning and Development, HR or related role.
- Experience with Learning Management Systems (LMS), including content uploads, reporting and learner management.
- Strong organizational skills with the ability to manage multiple priorities.
- High attention to detail and accuracy in managing content, reports and data.
- Ability to work collaboratively across teams, particularly with CoE and Content & Brand Specialist.
- Experience with ServiceNow (SNOW) or a similar ticketing system.
- Strong communication skills, with the ability to provide clear learner updates and usability feedback.
- Proficiency with MS Office; experience with reporting tools and analyzing data is advantageous.
- Detail-oriented with the ability to manage multiple tasks and deadlines.
- A proactive and collaborative team player
- Experience of working within a L & D matrix / shared services model within a large complex organisation
Our Pledge
At Inizio, we value inclusiveness, recognize the power of diversity and inspire the next generation of change-makers. We are an equal opportunities employer. We believe in creating a dynamic work environment that values diversity, equity and inclusion. We aim to recruit from a diverse slate of candidates and foster an environment that provides the right conditions for long-term success. We welcome all applications regardless of race, color, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation and physical or mental disability.
Ready to apply?
Apply to Inizio
Learning & Development Specialist
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About iNIZIO
At Inizio, we're a global team driven by a shared purpose: to reimagine health. Formed in 2022 through the coming together of Ashfield and Huntsworth, we unite decades of experience with cutting-edge capabilities to deliver impactful solutions across the commercialization journey - from discovery to post-launch. Our global network of over 10,000 experts operates across 50 countries, supporting clients with strategic insight, medical excellence, creative engagement, and real-world delivery. We work with the world's leading health and life sciences businesses to solve complex challenges and drive meaningful outcomes for our clients and patients.
What sets Inizio apart is our people - and we believe everyone should have the opportunity to thrive. Here, you're encouraged to reimagine your possibilities: to grow, to be curious and to make real change happen. It's a place where your individuality is valued, your development is supported, and your ambition is celebrated. If you're ready to push boundaries and accelerate your career, Inizio is the best place to be.
About the role
You will support the effective delivery of People Services and Learning & Development (L&D) operations. This includes managing the People Services inbox and ServiceNow (SNOW) tickets, ensuring timely query resolution and escalation. You will maintain the Learning Management System (LMS), including uploading, updating, and organizing content, managing learner audiences, and supporting the learner experience.
You will coordinate Instructor-Led Training (ILT) sessions, overseeing scheduling, logistics, and communications. Working with the L&D Team Lead, Content & Brand Specialist and Centre of Excellence (CoE), you will support project delivery, content creation activities, and the setup of new learning programs.
You will provide reporting and data insights to support capacity planning, forecasting, and budget tracking, as well as manage purchase orders and other finance-related processes for L&D initiatives.
This role is fully remote and reports to the People Services L&D Team Lead.
Here’s what you’ll be doing:
- Manage the People Services inbox, handling queries efficiently and escalating when necessary.
- Oversee ServiceNow (SNOW) ticket management, including resolution and escalation.
- Provide day-to-day execution of tasks related to L & D systems, planning and content.
- Upload and maintain content in the LMS, ensuring correct formatting, capability and accurate tagging.
- Manage the learning library, adding, updating and removing content in collaboration with the Content & Brand Specialist.
- Administer Instructor-Led Training (ILT) sessions, including scheduling, logistics and communication.
- Create and manage learner audiences for training assignments and targeting.
- Oversee course cancellations and ensure timely updates and communications in LMS
- Monitor Learner experience in the LMS, providing usability feedback to the L & D Team Lead.
- Support CoE projects, including learning content creation using approved templates.
- Assist in the setting up of curricula for new learning programs.
- Partner with the L & D Team Lead and CoE to deliver project support and drive timely execution.
- Generate and maintain capacity reports for upcoming training sessions
- Support forecasting activities for Talent Management & Development (TM&D), particularly quarterly planning.
- Provide data-driven insights to inform planning and review meetings.
- Support purchase orders (POs) and finance-related processes for items managed in the CoE.
- Ensure accurate tracking and reporting of budget-related activities linked to L&D initiatives
- Support any other People Services & L & D activities as requested by your manager.
What do you bring to the role?
- Previous experience in a Learning and Development, HR or related role.
- Experience with Learning Management Systems (LMS), including content uploads, reporting and learner management.
- Strong organizational skills with the ability to manage multiple priorities.
- High attention to detail and accuracy in managing content, reports and data.
- Ability to work collaboratively across teams, particularly with CoE and Content & Brand Specialist.
- Experience with ServiceNow (SNOW) or a similar ticketing system.
- Strong communication skills, with the ability to provide clear learner updates and usability feedback.
- Proficiency with MS Office; experience with reporting tools and analyzing data is advantageous.
- Detail-oriented with the ability to manage multiple tasks and deadlines.
- A proactive and collaborative team player
- Experience of working within a L & D matrix / shared services model within a large complex organisation
Our Pledge
At Inizio, we value inclusiveness, recognize the power of diversity and inspire the next generation of change-makers. We are an equal opportunities employer. We believe in creating a dynamic work environment that values diversity, equity and inclusion. We aim to recruit from a diverse slate of candidates and foster an environment that provides the right conditions for long-term success. We welcome all applications regardless of race, color, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation and physical or mental disability.
Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.
Ready to apply?
Apply to Inizio Ignite
Transactional Staffing Analyst
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Role
The staffing Analyst is a key member of Ignite’s central Staffing team, this is a critical role in ensuring staffing decisions are accurately reflected and managed within relevant systems. This role partner closely with each of the Staffing Execution Leads to support the recording of updates in FF - enabling accurate reporting.
Reports to: Staffing Modernization lead
Location: India
About Inizio
Inizio is a global partner with over 10,500 experts operating in more than 50 countries. We support health and life science companies by turning science into strategy and executing across the product and patient journey. Our services include market research, strategy consulting, transformation consulting, and commercial benchmarking, all designed to be data-backed and patient-inspired.
About Ignite
Inizio Ignite is a trusted advisor for health and life science companies that turns science into strategy, supporting execution at every stage of the product and patient journey from early commercialization to launch and beyond. We provide market research and insights, strategy consulting, people and transformation consulting, and commercial benchmarking that has empowered world-leading strategies for portfolio development, product launch, franchising, HEOR, pricing, and market access — all expert-designed, data-backed, and completely patient-inspired
Here’s what you’ll be doing
Project Administration and Staffing
- Update project resourcing and assignments in Financial Force (Certinia) system.
- Manage and review project schedules for accuracy, cross-checking against project paperwork.
- Assist in the administration of the staffing inbox and project launchpad queue, triaging and escalating inquiries and requests as needed.
- Log system incidents and improvements in ServiceNow and ensure they are resolved to completion in a timely manner.
- Send notification confirmations to assigned project teams.
- Maintain data integrity by noticing trends or inaccuracies and providing solutions for streamlining reporting.
- Assist in managing capacity and utilization dashboard and updating and pulling appropriate data.
- Review and approve project expenses.
- Review and analyze timecard data.
- Support initiatives to improve the staffing experience, including skills tracking and case history expertise.
People Operations
- Collaborate with onboarding team to ensure new cohorts are set up in Financial Force.
- Conduct onboarding and offboarding procedures within Financial Force.
Here’s what you’ll need
- Experience, preferably in a professional services organization.
- A strong service orientation with a proactive approach to problem solving and ability to effectively communicate with stakeholders.
- Ability to pivot and reprioritize effectively in response to evolving business needs.
- Ability to thrive in a global team-based environment while independently driving meaningful impact.
- Strong analytical capabilities; comfort with drawing conclusions from large data sets.
- Experience and understanding of project scoping, resource allocation and management, and project planning.
- Technical competence with Microsoft, Smartsheet, Salesforce.
Our Pledge
At Inizio, we value inclusivity, recognize the power of diversity, and inspire the next generation of change-makers. We are an equal opportunities employer and are committed to creating a dynamic work environment that values diversity, equity, and inclusion. We welcome all applications regardless of race, color, religion, gender identity, age, national origin, marital status, veteran status, genetic information, sexual orientation, or disability.
Artificial Intelligence
Inizio may use AI technologies to support certain aspects of our recruitment process, but all hiring decisions are made by our human recruiting team. We are committed to fair, inclusive, and human-led hiring practices. Don't meet every requirement? That's okay! We are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't perfectly align with every qualification, we encourage you to apply anyway
Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.
Ready to apply?
Apply to Inizio Ignite
Sr. Systems Engineer
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Senior Systems Engineer
Overview
We are seeking a Senior Systems Engineer to support and enhance the infrastructure that underpins our global business operations. This role involves maintaining and improving enterprise-level systems, including data center operations, hardware platforms, virtualization, backups and recovery, operating systems, networking, and security.
The ideal candidate will have deep experience in enterprise infrastructure, be self-driven, and capable of independently leading projects from concept to completion. In addition to maintaining existing systems, this role will focus on modernizing and automating infrastructure to improve scalability and performance.
This is a global role that requires collaboration across time zones and includes participation in a 24x7 support rotation with occasional on-call responsibilities.
Key Responsibilities
- Deploy and manage hardware (including gray market systems) in enterprise data centers with assistance from on-site personnel.
- Design, implement, and migrate to modern private cloud infrastructure.
- Establish and maintain configuration management using Foreman, Puppet Enterprise, and Ansible for Linux environments.
- Enhance automated build and deployment pipelines for physical and virtual machines.
- Create configuration roles and automation code using tools like Ansible and Puppet.
- Develop scripts to automate daily tasks for the Systems Engineering team.
- Perform advanced troubleshooting for hardware, Linux, and Windows systems in large-scale environments.
- Lead and plan infrastructure projects independently.
- Provide subject matter expertise in designated technical areas; contribute to technical discussions and architecture decisions.
- Advise on data center best practices, including power configuration, HVAC, and rack design.
Required Qualifications
- 10+ years of Linux/Unix administration (Solaris, AIX, or other flavors)
- 3+ years of OpenStack engineering and administration
- 5+ years of VMWare or equivalent Engineering and Administration
- 5+ years of scripting experience with Bash, Perl, Ruby, Python, etc.
- 3–5 years of experience with system monitoring tools (Check_MK, Nagios, SolarWinds)
- 3–5 years of hands-on hardware management (Dell, SuperMicro, HP)
- 2–3 years of experience with Puppet for configuration management
- 5+ years of experience using Microsoft Office (Word, Excel, Outlook, Teams)
Preferred Qualifications
- 1–2 years of storage administration (EMC, NetApp, 3PAR, Hitachi)
- 1–2 years of experience with F5 load balancers
- 2–4 years of public or hybrid cloud experience (AWS, Azure, Rackspace)
- 2–3 years of application development experience (Java, C++, C#/VB.NET, PHP, HTML, JavaScript)
- 1–2 years of CI/CD experience (Jenkins, TeamCity, etc.)
- 2+ years with Ansible AWX or Tower
Candidate Profile
- Strong communication and interpersonal skills
- Skilled at mentoring and leading technical discussions (including whiteboarding sessions)
- Excellent documentation skills, particularly using wikis and diagramming tools like Visio or Lucidchart
- Ability to take direction while also contributing ideas for environment improvements
- Bachelor’s degree in computer science or a related field (or equivalent experience)
Digital Graphic Designer
Summary:
Zeta’s Marketing Operations is comprised of over 50 individuals who provide world class operational support to the stakeholders and clients of Zeta using multiple in-house and commercial performance marketing tools. Our Campaign Operations team is looking for a Digital Graphic Designer in our Hyderabad office to support our in-house Creative Team who loves to create visual stories that help people engage with brands in the digital marketing space. The ideal candidate is eager to learn, open-minded, and interested in being part of a team that creates stunning visual support for our client’s and their respective campaigns. Attention to detail, combined with a strong working knowledge of design-related applications, is essential.
Essential Responsibilities:
- Contribute to the development of creative concepts, translating them into visual and interactive form
- Match strategic direction with appropriate design results for the digital and web-based marketing initiatives while providing quality assurance on creative deliverables
- Familiarity with designing for multiple formats such as email, display, social, web and mobile responsive/cross-platform
- Exhibit an awareness of current web design practices and issues of cross-browser compatibility
- Build and maintain a team rapport with production managers, content developers and all other Creative and Campaign Operations team personnel
Essential Competencies:
- Excellent communication skills and fluent in English (both written and verbal)
- Ability to take creative direction and produce highly engaging designs that show a strong attention to detail in a fast-paced team environment
- Excellent graphic design, layout and typography skills with strong, clean visuals
- Proficiency in Adobe Creative Suite programs (specifically Photoshop, Illustrator, XD)
- Familiarity and prior experience working with Figma and Sketch
- Knowledge of front-end development experience such as HTML/CSS is a plus
- Grasp of AI applications and UI/UX design processes or methodology, preferred
- Experience with photo-retouching and logo design and illustration
- Strong design portfolio (please provide link with resume)
Desired Characteristics:
- Bachelor’s degree in design or a related field
- 5+ years of relevant design experience in a digital agency, media company, advertising agency, production studio, creative services environment, etc.
- Strong collaboration, time management and multi-tasking skills
- Experience in a fast-paced service environment
- Comfortable with abbreviated development cycles and flexible with shifting priorities
Company Summary:
Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.
Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.
Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.
Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm
https://www.businesswire.com/news/home/20240904622808/en/Zeta-Increases-3Q%E2%80%9924-Guidance
Ready to apply?
Apply to Zeta GlobalSr. Graphic Designer
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Digital Graphic Designer
Summary:
Zeta’s Marketing Operations is comprised of over 50 individuals who provide world class operational support to the stakeholders and clients of Zeta using multiple in-house and commercial performance marketing tools. Our Campaign Operations team is looking for a Digital Graphic Designer in our Hyderabad office to support our in-house Creative Team who loves to create visual stories that help people engage with brands in the digital marketing space. The ideal candidate is eager to learn, open-minded, and interested in being part of a team that creates stunning visual support for our client’s and their respective campaigns. Attention to detail, combined with a strong working knowledge of design-related applications, is essential.
Essential Responsibilities:
- Contribute to the development of creative concepts, translating them into visual and interactive form
- Match strategic direction with appropriate design results for the digital and web-based marketing initiatives while providing quality assurance on creative deliverables
- Familiarity with designing for multiple formats such as email, display, social, web and mobile responsive/cross-platform
- Exhibit an awareness of current web design practices and issues of cross-browser compatibility
- Build and maintain a team rapport with production managers, content developers and all other Creative and Campaign Operations team personnel
Essential Competencies:
- Excellent communication skills and fluent in English (both written and verbal)
- Ability to take creative direction and produce highly engaging designs that show a strong attention to detail in a fast-paced team environment
- Excellent graphic design, layout and typography skills with strong, clean visuals
- Proficiency in Adobe Creative Suite programs (specifically Photoshop, Illustrator, XD)
- Familiarity and prior experience working with Figma and Sketch
- Knowledge of front-end development experience such as HTML/CSS is a plus
- Grasp of AI applications and UI/UX design processes or methodology, preferred
- Experience with photo-retouching and logo design and illustration
- Strong design portfolio (please provide link with resume)
Desired Characteristics:
- Bachelor’s degree in design or a related field
- 5+ years of relevant design experience in a digital agency, media company, advertising agency, production studio, creative services environment, etc.
- Strong collaboration, time management and multi-tasking skills
- Experience in a fast-paced service environment
- Comfortable with abbreviated development cycles and flexible with shifting priorities
Company Summary:
Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.
Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.
Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.
Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm
https://www.businesswire.com/news/home/20240904622808/en/Zeta-Increases-3Q%E2%80%9924-Guidance
Ready to apply?
Apply to Zeta GlobalSenior Manager – European / EMEA Billing
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Senior Manager – European / EMEA Billing
Location: Hyderabad, India Department: Finance
Reports To: GVP – Accounting, Controller
Position Summary
The Senior Manager – European / EMEA Billing will lead the billing operations for the Europe and EMEA region, ensuring accurate and timely invoicing, compliance with local and international accounting standards, and adherence to contractual requirements. This role will oversee a team based in Hyderabad and act as a key liaison between regional finance, sales, legal, operations and collections teams in Europe / EMEA to support end-to-end billing processes.
Key Responsibilities
Billing Operations C Management
- Oversee end-to-end billing processes for multiple European / EMEA countries, ensuring accuracy, timeliness, and compliance with contractual terms and local tax
- Manage the monthly invoicing cycle, credit notes, adjustments, and
- Review and approve complex billing cases, pricing changes, and non-standard
- Partner with FPCA and accounting teams for month-end close, accruals, and
Leadership C Team Management
- Lead, mentor, and develop a team of billing analysts and specialists in
- Set performance goals, monitor productivity, and implement process improvement
- Foster a culture of accountability, collaboration, and customer
Process Improvement C Automation
- Drive continuous improvement initiatives to enhance billing accuracy, efficiency, and system
- Collaborate with IT and system administrators to maintain and improve billing systems (e.g. SuiteBilling, ZoneBilling etc).
- Implement controls and audits to minimize billing
Stakeholder C Regional Coordination
- Work closely with European / EMEA regional finance leads, sales operations, and legal teams to ensure contract compliance and customer
- Support customer queries, audits, and escalations related to billing and
- Provide management reports and insights into billing performance and KPIs
Compliance C Governance
- Ensure compliance with local tax laws, SOX controls, and internal audit
- Liaise with internal and external auditors during audit
- Maintain documentation and standard operating procedures (SOPs).
Qualifications s Experience Education:
- Bachelor’s degree in Accounting, Finance, or Commerce
- MBA, CA (Inter/Final), or CPA qualification Experience:
- 5+ years of progressive experience in billing, with at least 2+ years in a managerial
- Experience of managing European / EMEA billing operations and familiarity with regional tax/VAT
- Hands-on experience with enterprise billing/ERP systems (e.g. SuiteBilling, ZoneBilling )
Skills s Competencies:
- Some level of proficiency in the European and EMEA languages – German, French, Dutch, Spanish etc
- Excellent analytical, problem-solving, and process improvement
- Strong leadership and people management
- Excellent communication and stakeholder management skills, especially across global
- Attention to detail and high standards of
- Proficiency in Excel and familiarity with reporting/BI
Company Summary:
Zeta Globalisa NYSElisted data-poweredmarketing technologycompany with aheritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.
Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.
Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans’ status, or any other basis protected by law.
Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm
https://www.forbes.com/sites/shelleykohan/2024/0c/1S/amazon-partners-with-zeta-global-to-deliver-gen- ai-marketing-automation/
https://www.cnbc.com/video/2024/05/0c/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken- conference.html
https://www.businesswire.com/news/home/20240S04c22808/en/Zeta-Increases-3Ǫ24-Guidance
https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc-
https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and- cross-channel-campaign-management-reports-by-independent-research-firm-300S38241.html
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Apply to Zeta GlobalLead Full Stack Engineer
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App Framework Team • 80% Backend / 20% Frontend • 8+ Years
Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that unifies identity, intelligence, and omnichannel activation into a single platform – powered by trillions of consumer signals and one of the industry’s largest proprietary databases. Our enterprise clients use the Zeta Marketing Platform (ZMP) to personalize experiences at the individual level across every channel.
The App Framework team is building something foundational: an Agentic App Builder platform on top of ZMP that enables teams across Zeta to develop, deploy, and operationalize applications that integrate with ZMP’s core capabilities – identity, intelligence, activation, and measurement. Think of it as the platform that powers the next generation of applications at Zeta, with AI and agentic workflows built into the development experience itself.
As a Lead Full Stack Engineer, you’ll shape the architecture of this platform from the ground up. You’ll partner with product owners and engineering teams across the organization to understand what application builders need, design the backend services and APIs that make it possible, and build the frontend experiences that make it intuitive. You’ll own what you build end-to-end – from requirements through production operations – with a focus on architectural simplicity, developer experience, and operational excellence.
We develop using AI-assisted workflows (Cursor, Claude Code) and ship through continuous delivery. This is a rare opportunity to build a platform that fundamentally changes how applications are created at an enterprise scale.
What you’ll Do:
- Design and build the Agentic App Builder platform – the services, APIs, and developer tools that enable teams to create, deploy, and manage applications on top of ZMP fast and at scale.
- Build intuitive frontend experiences in React/TypeScript that make the platform accessible and productive for application builders.
- Ship continuously and confidently through CI/CD, with observability, resilience and reliability built in from the start.
- Embed AI/LLM capabilities into the platform to enable agentic application development and intelligent automation.
- Use AI-assisted development tools as a core part of your workflow to accelerate delivery while maintaining high quality.
- Collaborate with teams across Zeta to gather requirements, align on integration patterns, and ensure the platform meets real-world application needs.
- Mentor engineers, lead technical initiatives, and help establish the engineering practices and standards for the platform.
What We’re Looking For:
8+ years of software engineering with a track record of building and operating platform-level systems. You’re deeply proficient in at least two of Python, Java, Ruby, or Node.js, with solid React/TypeScript skills on the frontend. You understand what it takes to build developer-facing platforms in the age of AI.
You bring hands-on experience with AWS services and you’re comfortable operating in multi-tenant, compliant environments. Continuous delivery, test-driven development, and agile are disciplines you practice with conviction. You’re already using AI-assisted coding tools and you’re excited about building platforms that leverage agentic workflows.
You’re a strong communicator who thrives on cross-team collaboration. You enjoy working with product owners to define problems, proposing architectures, building alignment, and then delivering. You bring energy and curiosity to your work, and you elevate the people around you.
Nice to Have:
- Experience building agentic developer platforms, internal tooling, or app builder/low-code systems.
- MarTech or AdTech domain knowledge (DSPs, bid stream processing, data-intensive platforms).
- Familiarity with our data stores: MySQL, Snowflake, Aerospike, DynamoDB, S3.
- Experience designing plugin architectures, SDK/API frameworks, or extensible platform systems.
Tech Stack:
|
Backend |
Node.js, Python, Java, Ruby |
|
Frontend |
React, TypeScript, Ant Design System, Figma |
|
APIs |
REST, Thrift |
|
Infrastructure |
AWS, Kubernetes (EKS), S3 |
|
Data |
MySQL, Snowflake, Aerospike, DynamoDB, ScyllaDB |
|
AI Tooling |
Cursor, Claude Code |
|
Practices |
CI/CD, TDD, Agile, You Build It You Run It |
Why You’ll Love It Here:
- Build a foundational platform that shapes how every application at Zeta gets created – high-impact, high-visibility work from day one.
- AI-native engineering culture – agentic development is how we build, and you’ll be building the platform that brings it to others.
- Real ownership and autonomy. We trust our engineers to make great decisions and give them the space to do it.
- Collaborative, low-ego team that genuinely enjoys working together and learning from each other.
- Public company (NYSE: ZETA) with strong growth, competitive compensation, equity, and comprehensive benefits.
WHO WE ARE
Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com.
PEOPLE & CULTURE AT ZETA
Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.
We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/
ZETA IN THE NEWS!
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Apply to Zeta GlobalSr AI/ML Engineer
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As a Senior AI/ML Engineer in our AdTech team, you will be a hands-on individual contributor building and deploying machine learning models and AI-driven features for our advertising platform. You will partner with engineering, product, and data science to deliver production-grade ML for campaign optimization, user personalization, and creative intelligence—operating at large scale and low latency across billions of ad events per day. You will contribute to modern ML/LLM capabilities and agentic workflows that automate and enhance campaign operations, with a strong focus on reliability, performance, and measurable business impact.
Key Responsibilities
- Machine Learning Delivery: Design, implement, and ship scalable ML solutions for core AdTech use cases (targeting, ranking, pacing, measurement). Own features end-to-end from experimentation to production rollout.
- ML System Design: Build and evolve the ML lifecycle—data preparation, training, evaluation, and real-time inference—ensuring models integrate cleanly with ad serving systems and meet low-latency, high-throughput requirements.
- Technical Contribution: Contribute to the AI/ML technical roadmap by evaluating tools and techniques (including deep learning, LLMs, and retrieval/feature systems). Make pragmatic trade-offs with an eye toward maintainability and operational excellence.
- AI & Agentic Applications: Develop and integrate LLM-powered features and agentic workflows that assist with campaign workflows such as audience insights, bid/budget recommendations, and creative generation—within well-defined guardrails.
- Cross-Functional Collaboration: Work closely with engineering, product, and data science partners to translate marketing objectives into ML-driven solutions, define success metrics, and deliver iterative improvements.
- Performance & Reliability: Operate ML services in a high-concurrency, latency-sensitive environment. Optimize inference paths, implement monitoring/alerting, manage model drift, and ensure safe deployment practices (A/B testing, canaries, rollbacks).
- Mentorship & Best Practices: Mentor and support other engineers through code/model reviews and knowledge sharing. Champion engineering rigor in testing, observability, documentation, and reproducible ML workflows.
Required Qualifications
- 5+ years of experience in software engineering and/or applied machine learning, with a track record of shipping ML systems to production.
- Experience designing and building high-throughput, low-latency services or data pipelines for large-scale applications.
- Working knowledge of the programmatic advertising ecosystem (DSP/SSP/RTB) is a plus; strong adjacent experience (recommendation, ranking, marketplaces) is also valued.
- Proficiency in at least one of Java, Go, or Python for backend services and ML tooling.
- Hands-on experience with ML frameworks (PyTorch or TensorFlow) and common modeling approaches (classification, ranking, embeddings, deep learning).
- Experience with big data and streaming frameworks (e.g., Spark, Kafka) for processing and analyzing large datasets.
- Experience deploying ML to cloud environments (preferably AWS) and operating services at scale.
- Familiarity with data stores (SQL/NoSQL) such as PostgreSQL/MySQL, Cassandra/DynamoDB, Redis, etc.
- Familiarity with containerization/orchestration (Docker, Kubernetes) and CI/CD practices.
- Strong communication skills and ability to collaborate across disciplines; comfort explaining technical concepts to both technical and non-technical stakeholders.
Preferred Qualifications
- Experience with Large Language Models (LLMs) and generative AI applied to advertising (e.g., ad copy generation, creative optimization, or personalized messaging).
- Experience designing and implementing agentic workflows that support autonomous or semi-autonomous decision-making with strong safety/observability guardrails.
- Experience with model serving and optimization for real-time inference (latency-critical environments).
- Familiarity with modern data lake and table formats (e.g., Apache Iceberg, Apache Hudi) for managing large-scale analytical datasets.
- Knowledge of microservices architecture and event-driven design patterns in distributed systems.
- Contributions to open-source projects, publications, or speaking engagements that demonstrate thought leadership in AI/ML are a plus.
WHO WE ARE
Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com.
PEOPLE & CULTURE AT ZETA
Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.
We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/
ZETA IN THE NEWS!
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Apply to Zeta GlobalSenior Systems Administrator, Finance Systems (Netsuite)
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Greetings From Zeta Global !!
As a Senior Systems Administrator for Finance Systems, you will be the key architect and steward of our NetSuite ERP environment. This role is critical to ensuring seamless support and enhancements for our finance operations. You will work closely with Finance, IT, Corporate, and various business units to drive process improvements, system integrations, and operational excellence. This is a senior role that requires a self-starter who can work independently, manage vendor relationships, and mentor junior team members
This role reports to the Head of Information Technology and Corporate Systems.
Location: Hyderabad, India
Work Hours: 3 PM IST – 12 AM IST
Essential Responsibilities:
NetSuite ERP Management: Oversee the daily operations of our NetSuite instance (both sandbox and production), ensuring robust performance across modules such as GL, A/P, A/R, order and billing management, revenue recognition, fixed asset management, and banking/electronic payments. Maintain system stability, data integrity, and compliance by keeping software, scripts, and integrations up to date.
Reporting C Analytics: Serve as a NetSuite C Suite Analytics super-user by developing advanced reports, dashboards, and insights to support financial decision-making.
Vendor C Change Management: Establish and manage relationships with NetSuite vendors and professional service providers. Implement a proactive change management process, including detailed impact analysis and approval workflows for system modifications.
System Integration C Upgrades: Lead the deployment of new functionality and integrate NetSuite with other enterprise systems (e.g., Concur, ADP, SFDC). Oversee comprehensive testing and smooth execution of NetSuite upgrades.
Documentation C Compliance: Develop and maintain clear documentation, including policies, procedures, workflows, and user guides. Ensure adherence to internal controls, segregation of duties, and regulatory compliance.
Team Leadership C Mentorship: Mentor and guide junior team members, including a dedicated NetSuite administrator, with an emphasis on security and access control best practices. Continuous Improvement: Stay current with industry trends and NetSuite advancements by attending training sessions, user conferences, and online forums.
Desired Qualification:
Experience: At least 10 years of progressive ERP experience, with significant hands-on experience in managing and administering NetSuite. Demonstrated experience managing vendor relationships and leading ERP projects.
Technical Expertise: Deep understanding of core NetSuite functionalities, customization capabilities (Suite Script, Suite Analytics, workflows), and standard business processes. Proven experience in integrating NetSuite with other enterprise systems.
Skills: Strong project management, analytical, and problem-solving skills. Excellent communication skills with the ability to work cross-functionally in a dynamic, fast-paced environment. A proactive, can-do attitude with a passion for innovation and continuous improvement.
Leadership: Experience in mentoring and leading less senior team members. Ability to drive change and manage complex system upgrades with minimal external support.
WHO WE ARE
Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com.
PEOPLE & CULTURE AT ZETA
Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.
We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/
ZETA IN THE NEWS!
https://zetaglobal.com/press/?cat=press-releases
We invite you to explore this opportunity to be a part of the Zeta family……
Ready to apply?
Apply to Zeta Global