THE ROLE

Everpure (formerly Pure Storage) is looking for a Product Quality Engineer to join our Global Supply Chain Operations Engineering team. In this exciting, multidisciplinary role, you'll play a crucial part throughout our product lifecycle, collaborating with counterparts in Hardware, Test, and Supply Chain to drive continuous improvement and meet product quality KPIs. If you enjoy tackling complex challenges and delivering world-class data storage solutions, this is a great opportunity to make a direct impact.

WHAT YOU'LL DO

• Manage Product Quality: Drive product quality from new product introduction (NPI) through to sustaining production, covering everything from PCBA manufacturing to system integration and customer support.
• Improve Manufacturing & Design: Actively participate in the development of new products, providing critical manufacturing input to design and engineering teams to ensure designs are optimized for production.
• Lead Root Cause Analysis: Coordinate failure analysis with suppliers to determine the root cause of issues and implement corrective actions.
• Drive Process Improvement: Improve manufacturing operations processes and establish quality standards and key performance indicator (KPI) metrics to enhance efficiency and consistency.
• Provide Technical Direction: Offer technical expertise to troubleshoot failures, investigate new manufacturing technologies, and assist in value engineering and cost-reduction activities.
• Ensure Design Excellence: Evaluate and enhance the engineering design verification process to release products with zero design defects into production.

WHAT YOU BRING

• Bachelor's degree in Electrical Engineering, Industrial Engineering or a related technical field.
• 6+ years of expertise in product quality, field quality or manufacturing engineering within a high-tech operations environment.
• Technical Product Expertise: Experience in PCBA, subassembly, and system-level manufacturing processes, including extensive experience in hardware validation, debug, and failure analysis within server or storage environments.
• Quality & Reliability Frameworks: Expert application of core quality methodologies (8D, 5 Whys, DFx, PFMEA) and reliability engineering principles, with the ability to develop on-going reliability test (ORT) procedures and failure prediction models.
• Data-Driven Mindset: Proven ability to utilize analytics dashboards and project management frameworks to resolve complex technical challenges and drive accountability within a Contract Manufacturing (CM) environment.
• Quality Data Analysis: Proven experience in identifying trends, monitor performance metrics, and drive continuous improvement initiatives.
• Reliability Engineering Expertise: Proven background in Reliability Engineering with a specific focus on developing and standardizing On-Going Reliability Test (ORT) procedures and protocols, designing and maintaining Product Reliability Dashboards, and forecast failure rates and proactively mitigate risks.
• Server Storage Debugging: Preferred experience with hands-on experience in field failure analysis and hardware debugging within the server storage industry is highly desirable.
• Excellent project management skills with a track record of successful issue resolution.
• Lean Six Sigma certification (Green/Black Belt), Agile PLM, or Netsuite ERP experience is a plus.
• We are primarily an in-office environment and therefore, you will be expected to work from the Santa Clara, CA office in compliance with Pure’s policies, unless you are on PTO, or work travel, or other approved leave.

#LI-ONSITE #LI-KQ1

THE ROLE

Everpure (formerly Pure Storage) is looking for a Product Quality Engineer to join our Global Supply Chain Operations Engineering team. In this exciting, multidisciplinary role, you'll play a crucial part throughout our product lifecycle, collaborating with counterparts in Hardware, Test, and Supply Chain to drive continuous improvement and meet product quality KPIs. If you enjoy tackling complex challenges and delivering world-class data storage solutions, this is a great opportunity to make a direct impact.

WHAT YOU'LL DO

• Manage Product Quality: Drive product quality from new product introduction (NPI) through to sustaining production, covering everything from PCBA manufacturing to system integration and customer support.
• Improve Manufacturing & Design: Actively participate in the development of new products, providing critical manufacturing input to design and engineering teams to ensure designs are optimized for production.
• Lead Root Cause Analysis: Coordinate failure analysis with suppliers to determine the root cause of issues and implement corrective actions.
• Drive Process Improvement: Improve manufacturing operations processes and establish quality standards and key performance indicator (KPI) metrics to enhance efficiency and consistency.
• Provide Technical Direction: Offer technical expertise to troubleshoot failures, investigate new manufacturing technologies, and assist in value engineering and cost-reduction activities.
• Ensure Design Excellence: Evaluate and enhance the engineering design verification process to release products with zero design defects into production.

WHAT YOU BRING

• Bachelor's degree in Electrical Engineering, Industrial Engineering or a related technical field.
• 6+ years of expertise in product quality, field quality or manufacturing engineering within a high-tech operations environment.
• Technical Product Expertise: Experience in PCBA, subassembly, and system-level manufacturing processes, including extensive experience in hardware validation, debug, and failure analysis within server or storage environments.
• Quality & Reliability Frameworks: Expert application of core quality methodologies (8D, 5 Whys, DFx, PFMEA) and reliability engineering principles, with the ability to develop on-going reliability test (ORT) procedures and failure prediction models.
• Data-Driven Mindset: Proven ability to utilize analytics dashboards and project management frameworks to resolve complex technical challenges and drive accountability within a Contract Manufacturing (CM) environment.
• Quality Data Analysis: Proven experience in identifying trends, monitor performance metrics, and drive continuous improvement initiatives.
• Reliability Engineering Expertise: Proven background in Reliability Engineering with a specific focus on developing and standardizing On-Going Reliability Test (ORT) procedures and protocols, designing and maintaining Product Reliability Dashboards, and forecast failure rates and proactively mitigate risks.
• Server Storage Debugging: Preferred experience with hands-on experience in field failure analysis and hardware debugging within the server storage industry is highly desirable.
• Excellent project management skills with a track record of successful issue resolution.
• Lean Six Sigma certification (Green/Black Belt), Agile PLM, or Netsuite ERP experience is a plus.
• We are primarily an in-office environment and therefore, you will be expected to work from the Houston, TX office in compliance with Everpure’s policies, unless you are on PTO, or work travel, or other approved leave.

#LI-ONSITE #LI-KQ1

We’re looking for a Senior Controls Engineer with project-based engineering experience to lead network-and-controls-related hardware product design, documentation, project-specific technical compliance and support the development activities related to these products. This is a product focused role—we need someone who can speak fluently about both network architecture and industrial control systems, ideally have experience in mission critical applications, and interface with IT, software, project, commissioning and O&M engineering teams. 

Key Responsibilities: 

• Support the business development team by providing technical proposals e.g. network diagrams that meet the customer’s needs.
• Collaborate across control systems, SCADA, and IT teams to ensure complete and secure connectivity
• Integrate and support industrial protocols like Modbus, DNP3, and OPC-UA
• Compile product technical information packages for the project engineering team.
• Co-lead review and validation of network/controls product-related topics during the project execution phase. 
• Maintain technical documentation including as-built drawings
• Support product development by capturing design improvement feedback from the different project phases: design, commissioning and O&M.
• Support product development by recommending design approaches and vendors of the main equipment.
• Participate in product design sprints with the development team.
• Participate in the product’s commissioning phase. 

Required Experience

• Bachelor’s degree in Controls Engineering, Electronics Engineering, or similar technical field.
• 8+ years of hands-on controls engineering experience in project-based or industrial settings.
• Proven experience in project network deployments, not just operations
• Strong grasp of protocols (TCP/IP, BGP, OSPF, VLANs, VPNs)
• Familiarity with control systems and operational technology (OT)
• Ability to produce and read network and control architecture drawings
• Excellent communication skills across technical and non-technical teams.
• Willing to travel up to 20% for product FAT inspection and site commissioning witnessing. 

Preferred Experience

• Certifications: ISA CAP/CCST, Rockwell, Siemens, Schneider or similar
• Experience with BESS, SCADA, EMS, Safety Systems or utility-scale infrastructure
• Background in energy, utility, or data center environments 

About the Role:

As the Sales/ Project Engineer for Ziplines Ground Systems and Site Infrastructure, you’ll spearhead the deployment success of Ziplines Offsite Charging sites, the game changing autonomous loading Zipping Point, and other site infrastructure. You’ll be handling all deployment topics, finding innovative solutions that work for partner sites, executing solutions to problems and roadblocks, and driving feedback and product changes to simplify and accelerate the rollout of Ziplines delivery infrastructure. This is a role well suited to technical engineers with great customer engagement skills - you’ll be crafting and designing solutions for new customers by listening to their feedback and needs, providing Zipline's fundamental perspectives and learnings and bringing all stakeholders along for the journey. As part of this you’ll engage in pre-contract discussions as the key technical stakeholder, the lead and manage those projects once signed from initial site evaluation through to construction and initial operation working across internal and external building and infrastructure teams, permitting and AHJ’s, installation teams and contractors, technical operations teams, and internal engineering and product teams.  You’ll work closely with the broader Engineering teams, Deployment and Construction team, Real Estate and Government Affairs,  Community Engagement and Legal teams teams to build strong relationships with key stakeholders and secure the necessary approvals to expand our network.

WHAT YOU’LL DO

• Work with customer teams and internal customer success teams to seamlessly integrate Zipline systems into both existing and newly designed infrastructure, including creating site layouts and related technical documents. Engage with partners’ internal teams to ensure alignment on expectations and timelines.
• Understand our internal and external customer’s business and needs and work with our internal engineering and business teams to refine and roadmap necessary product changes to ensure the successful deployment of the Ground Systems infrastructure. Maintain the high level customer specs and cut-sheets for the Zipline Systems. 
• Develop and lead pre-construction strategies to streamline entitlements and permits for Ziplines Ground System and Site Infrastructure projects. 
• Build and maintain strong relationships with Customer teams and technical staff, City Managers, staff, and City Council members and inspectors to facilitate smooth approvals and permit completion from Planning and Zoning commissions and AHJ’s. Collaborate closely with jurisdictions, land use counsel, Real estate team, and our Legal team to create pathways for deployments in evolving customer and regulatory landscapes.Source and foster relationships with external stakeholders, including local jurisdictions, utilities, and contractors.
• Understand and mitigate the preconstruction, construction, operational and sustaining  risks associated with each project. 
• Manage many parallel small construction projects, site infrastructure installments, construction contractors, and additional real estate development projects.
• Source and manage general contractors and subcontractors across various trades (construction, assembly, electrical) during bid, pre-construction, construction and site commissioning project phases. Evaluate all options and a lean budget, select best vendors to ensure reliable and quality services and products. Source and develop relationships with outside organizations (local jurisdiction, utilities, contractors, OEM and material suppliers etc).
• Develop and implement solutions to problems/projects/applications and associated systems from 0-1-100  across parallel projects and initiatives. 

WHAT YOU’LL BRING

• Bachelor’s degree in Engineering, Real Estate Development, Finance, Business Administration, Urban Planning, Architecture, Construction Management, or a related field 
• 4+  years of experience in a relevant field - technical sales of hardware products at scale, technical product management, real estate development or construction. Experience with technical sales and solution design of contractor installed equipment, and experience in the light commercial construction industry  is strongly preferred. 
• Proven ability to manage entitlements and permits for infrastructure projects in collaboration with internal and customers’ Real Estate and Construction teams. Familiarity with working alongside Authorities Having Jurisdiction (AHJs) to navigate permitting and inspection processes.
• Strong communication skills with the ability to align internal stakeholders on project requirements and provide leadership with regular updates on challenges, risks, and opportunities. Fluency in communicating ideas clearly, whether through quick sketches, sharp technical writing, or strategic presentations tailored to your audience.
• Experience working with External design teams (Architectural, Structural, Civil,Electrical MEPs) on commercial or industrial development  / construction projects. 
• Experience with CAD tools to develop site layouts, indicative construction designs and other technical drawings. 
• Based in the METRO region, with the flexibility to travel up to 20% domestically and internationally to support expansion projects.
• Must be eligible to work in the U.S.

What Else You Need To Know

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply! If you’d like to learn more about Zipline and our teams, feel free to check out our Instagram, one of our Reddit AMA’s, or our website!

Venture Global LNG (“Venture Global”) is a long-term, low-cost provider of American-produced liquefied natural gas. The company’s two Louisiana-based export projects service the global demand for North American natural gas and support the long-term development of clean and reliable North American energy supplies. Using reliable, proven technology in an innovative plant design configuration, Venture Global’s modular, mid-scale plant design will replace traditional designs as it allows for the same efficiency and operational reliability at significantly lower capital cost.

Position Summary:

The Product Service Engineer will be a critical role within the Owner Furnished Equipment (OFE) Product Service Organization. The Engineer will be a Subject Matter expert and lead the timely and quality resolution of technical issues and drive strategic initiatives to optimize performance critical to the performance and operation of Venture Global Equipment. This role will involve coordinating and collaborating with various stakeholders, including Operations and Engineering teams and equipment suppliers, to ensure the timely and efficient resolution of technical solutions.

Key Responsibilities:

• OFE Management:
• Define and manage key performance indicators (KPIs) to measure the effectiveness of OFE management.
• Develop and implement comprehensive processes and strategies for the management of technical solutions throughout the project lifecycle of OEM equipment.
• Coordinate with Operations and Engineering teams to identify and define technical issues and work with equipment suppliers to effectively resolve and implement solutions to ensure that OFE specifications and requirements are met.
• Oversee Root Cause Analysis and implement Preventative and Corrective Actions to ensure long-term resolutions.
• Risk Mitigation:
• Proactively identify and assess potential risks associated with the operation and maintenance of equipment.
• Develop and implement risk mitigation plans to minimize the impact of potential issues.
• Collaborate with project and operational teams to adequately address OFE-related risks.
• Stakeholder Coordination:
• Build and maintain strong relationships with operational and engineering teams, equipment suppliers, and other relevant stakeholders.
• Facilitate effective communication and collaboration among team members to ensure project success.
• Resolve conflicts and address issues related to OFE delivery and management.
• Performance Monitoring:
• Track the performance of OFE delivery and management processes using data analytics.
• Identify areas for improvement and implement corrective actions to optimize performance.
• Prepare regular reports on OFE performance and status for senior leadership.

Qualifications:

• Bachelor’s degree in engineering or a related field.
• 15+ years of experience
• Understanding of the LNG industry and related equipment.
• Strong leadership, communication and interpersonal skills.
• Excellent problem-solving and decision-making abilities.
• Proven ability to manage complex projects and meet deadlines.
• Program and/or project management skills with a working knowledge of project management software (e.g., Primavera P6, Microsoft Project).

Preferred Experience:

Experience in one or more of the following areas or with specified equipment is desired:

• General design, application, operational reliability, and servicing of Advanced Control Systems for gas turbine-based power applications such as combined cycle or simple cycle power plants or mechanical drive applications.
• Specific experience with GE Vernova’s Mark VIe control system software and hardware
• Understanding of advanced control and sensor applications for operational flexibility, RAM optimization, and data collection for general equipment health monitoring, for diagnostics and prognostics, and general optimal plant operation.
• Familiarity with GE Vernova’s LM2500/LMX or similar aeroderivative gas turbines, GE Vernova’s 7EA Gas Turbine and associated equipment, or Baker Hughes gas turbine products specifically their M35 Gas Turbine.
• Product Service with understanding of product Service workflow, tools and processes including root cause analysis.

Venture Global LNG is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law

Position Overview: 

As a Technical Support Engineer – Level 1, you will deliver front-line technical support to our clients, owning reported issues from initial investigation through resolution or escalation. This role contributes directly to the reliable operation of our products and the safety of students and school personnel. This is a hybrid position that will be required to be in the office three days a week and is part time working 30-32 hours a week. 

Job Duties & Responsibilities:  

• Provide support to external users in the operation of company software 

• Handle inbound and outbound phone calls to assist clients with software and hardware issues using remote assistance tools 

• Take ownership of reported issues, with a strong emphasis on researching, troubleshooting, and identifying software or process-related problems 

• Deliver exceptional customer service while adhering to established support policies and procedures 

• Provide on-demand product training for new and existing clients through support tickets 

• Adapt quickly to product updates and process changes in a fast-paced environment with multiple products and frequent release cycles 

• Manage time effectively and maintain a high level of availability to independently handle incoming calls and support tickets 

• Troubleshoot and resolve a variety of hardware and software issues via phone, chat, and email 

• Understand and meet key performance metrics established for the technical support department 

• Accurately document and manage support tickets and issues for assigned product

Qualifications: 

• 1 year in a technical support or customer-facing role 

• Creative thinking to resolve issues 

• Above-average written and verbal communication skills 

• Strong passion for delivering excellent customer service 

• Proven time management skills in a remote or virtual work environment 

• Ability to work independently while remaining collaborative with a distributed team 

• A stable internet connection in a private environment 

Preferred Qualifications: 

• Associate’s degree in a technology-related field, or relevant certifications 

• Exposure to or interest in supporting Learning Management Systems (LMS) or education-focused technology 

• Basic familiarity with Salesforce or other CRM tools, or a willingness to learn 

• Comfortable using Microsoft 365 applications such as Word, Excel, Teams, and Outlook in a daily work environment 

• Experience working in a Windows 10/11 environment, including basic troubleshooting 
• Interest or some experience working with SaaS (cloud-based) applications 

• You join the gold standard in school safety software. 
• You will join a company where innovation and customer collaboration are part of what drives new product development to help keep kids safe. 
• You will work with diverse teams made up of some of the best minds in the industry.
• You will exposure to strong mentorship and leadership that have supported a long history of career advancement opportunities for our employees. 
• You will have access to a robust benefits package that includes: 
• Remote-first philosophy 
• Flexible paid time off 
• Paid parental leave 
• 11 Paid holidays per year 
• Workplace flexibility 
• Affordable health coverage (medical, dental, vision), paid 100% for employee only medical 
• 401(k) employer contribution to help you plan for the future 
• Company paid life insurance, STD, and LTD 
• Pet insurance

We’re looking for a Controls Engineer with project-based engineering experience to support network-and-controls-related hardware product design, documentation, project-specific technical compliance and support the development activities related to these products. This is a product focused role—we need someone who can speak fluently about both network architecture and industrial control systems, ideally have experience in mission critical applications, and interface with IT, software, project, commissioning and O&M engineering teams.

What You’ll Do

• Support the business development team by providing technical proposals e.g. network diagrams that meet the customer’s needs.
• Collaborate across control systems, SCADA, and IT teamsto ensure complete and secure connectivity
• Integrate and support industrial protocols like Modbus, DNP3, and OPC-UA
• Compile product technical information packages for the project engineering team.
• Co-lead review and validation of network/controls product-related topics during the project execution phase.
• Maintain technical documentation including as-built drawings
• Support product development by capturing design improvement feedback from the different project phases: design, commissioning and O&M.
• Support product development by recommending design approaches and vendors of the main equipment.
• Participate in product design sprints with the development team.
• Participate in the product’s commissioning phase.

Required Qualifications

• Bachelor’s degree in Controls Engineering, Electronics Engineering, or similar technical field.
• 3+ yearsof hands-on controls engineering experience in project-based or industrial settings.
• Strong grasp of protocols (TCP/IP, BGP, OSPF, VLANs, VPNs)
• Familiarity with control systems and operational technology (OT)
• Ability to produce and read network and control architecture drawings
• Excellent communication skills across technical and non-technical teams.
• Willing to travel up to 20% for product FAT inspection and site commissioning witnessing.

Preferred Plus

• Experience with BESS, SCADA, EMS, Safety Systems or utility-scale infrastructure
• Background in energy, utility, or data center environments

DH Pace Company, Inc., will hire an Outside Commercial Sales Representative to represent our Entry Door Division for our commercial line of business in Houston, Texas and surrounding areas. You will have the opportunity to sell the following doors and door related products: Specialty Doors, Automatic Operators, Hollow Metal Doors and Frames, Door Hardware, and Electrical Hardware. If you have a knack for sales and business development, please apply!

Position Overview:

You will have the opportunity to directly impact sales by cultivating new customers and fostering long-term relationships in Houston and surrounding areas.

• Call on commercial and industrial accounts meeting with decision makers to professionally present our commercial entry door product lines in an effort to engineer a door solution for customers such as schools, hospitals, industrial buildings, and municipalities
• Develop scope of work for each proposal and personally handle every detail from initial call to closing the sale; must be proficient with Windows based programs and sales tools
• Meet or exceed sales and gross profit performance standards
• Provide timely, accurate estimates and proposals
• Maintain and update Customer Relationship Management Systems (CRM) daily
• Other duties as assigned

Qualifications:

• Prefer a minimum three (3) years of outside sales experience calling on business to business – ideally calling on commercial accounts selling new construction and retrofit projects to both end-users and contractors; however, will consider other applicable experience, especially if “mechanical” type products have been sold
• Must possess a Valid Driver’s License
• Bachelor’s degree, highly preferred
• Possess an ability for technical applications and mechanical systems

#PaceID2

Process and Quality Assurance:

• Enhance Supplier Quality Culture by leading or participating in process improvement projects to further develop the quality programs and procedures - Setting our Global Partner Network up for success
• Utilizes appropriate quality tools (lean and Sigma) to help resolve issues related to non-conformances and Customer RMA’s
• Manages supplier related NCR/SCAR/CAR activities to ensure timely administration of activities and records
• Ensure compliance with company policies, practices, procedures and work rules to support and maintain an AS9100-compliant Quality Management
• Analyze non-conformance trends to evaluate effectiveness of corrective actions
• Problem solve and follow up on troubled orders to improve supplier quality.
• Apply engineering knowledge on supplier manufacturing to ensure quality hardware meets customer requirements
• Assess the impact of manufactured part rejections; communicate with suppliers to work through problems and resolve case
• Participate in QA and RMA Meetings (Live Reviews)
• Oversee internal production of products from a quality perspective
• Monitor and review quality metrics for publication
• Assist with onsite Customer Audits
• Support Quality Management System requirements
• Aid Quality Control Lab as necessary

Teamwork, Collaboration and Safety:

• Interface with Design Engineering, Customer Care, Quality, Sales, and Shipping teams to ensure manufacturing processes are capable of customer quality and satisfaction
• Effectively communicate with all key stakeholders, including suppliers, internal/external customers, and leadership
• Participate and provide input on initiatives to simplify and automate complex processes
• Perform all work in compliance with Xometry's quality and safety systems, policies and procedures
• Work with internal customers to implement quality measures
• Support all Continuous Improvement activities

Qualifications:

• Bachelor of Science Degree in Manufacturing Engineering or a Technical related field is preferred
• Minimum of 4-6 years of experience in engineering, quality role, or equivalent
• Minimum of 4-6 years of experience in supplier-facing role or equivalent
• Working knowledge of and/or education, skills, and experience associated with manufacturing processes, engineering drawing requirements
• Capable of performing root cause analysis and identifying solutions to complex problems
• A self-starter who can drive actions to completion
• Strong organizational skills and the ability to work in a dynamic environment
• Able to multitask, meet deadlines and support all supplier quality field activities
• Experience with DFMEA/PFMEA and DFM/DFQ
• Strong manufacturing knowledge
• Able to read and interpret CAD Models & Drawings
• Strong time management/project management capabilities
• Understanding of Six Sigma methodologies
• Knowledge of Process Certification/Process Robustness
• Superior analytic and articulation skills

Preferred Qualifications:

• Six Sigma Black Belt Certification
• ASQ Certification
• Educated in statistics / BIG Data
• Use of GD&T quality lab equipment
• Familiar with Zendesk, Asana, SolidWorks, Tableau

#LI-Remote

Electrical Engineer

Rugged Robotics is on a mission to empower the construction industry to build better by innovating new approaches to tough problems using automation. We are a fast-paced start-up environment where every employee takes on many roles and wears many hats.  To help our customers to build better, we need to build the best team.

The hardware team at Rugged Robotics is responsible for prototyping, designing, and manufacturing robotic solutions that automate construction layout with speed, precision, and reliability. We have robots operating on jobsites across the country today and are now at an inflection point—transitioning from our first-generation system to a next-generation platform built for scale. As an Electrical Engineer working on robots at a start-up, you’ll work at the intersection of hardware and firmware, improving systems running in the field today while developing the architecture for the next generation.

The Role

• Develop and own embedded firmware that powers core robot functionality, with a focus on reliability, performance, and real-world deployment
• Support a full product lifecycle including detailed-design, manufacturing, and deployment phases of the project by conceptualizing, creating, building, debugging, testing, and refining product solutions.
• Architect and design electrical systems for construction robots based on customer needs.
• Create circuits, schematics, and board layouts of new PCB designs for prototypes and product.
• Make informed engineering decisions by creating simulations, running tests, methodically collecting data from measuring equipment, and conducting analyses with a range of techniques.
• Engage and collaborate with vendors around the world to refine designs and deliver hardware to meet project timelines.
• Help shape the electrical and embedded foundation of a product that is transitioning from direct deployment to broad market adoption

You Are

• Experienced with embedded systems, microcontrollers, and firmware development, with an interest in building tightly integrated hardware/software systems
• Experienced with years of designing, developing, and testing complex electrical power & communication systems using Altium, Allegro, or other CAD tools.
• Comfortable taking ideas from concept to reality and are passionate about creating product that exceeds customer's expectations.
• Hands-on with board bring-up & debug and interested in supporting your designs throughout the product lifecycle, from concept to debugging field failures with our customers.
• Comfortable debugging issues that span electrical, firmware, and system-level interactions on real hardware
• Eager to learn new technologies, want to grow as an individual with our organization, and comfortable working autonomously in a fast-paced environment.
• Able to and enjoy traveling on the job to see your product in action and learning from our customers.

Great to Have

• Experience with BLDC motor & drives, varieties of sensors, and motion control.
• Comfortable with project leadership, team growth and mentoring
• Experience with computing solutions, microcontrollers, embedded systems, and writing firmware
• Experience with sensor integration and real-time data pipelines
• Experience with design for test and manufacturing

Perks

• A full time, competitive salary with equity
• Flexible paid vacation from day one
• Paid Parental Leave
• Medical, Dental, Vision, and Life insurance
• 401k Plan available

Rugged Robotics is headquartered in Houston, TX in the vibrant neighborhood of East Downtown. This role requires close collaboration with teammates, and we value the interactions that come from working together around the robots in the lab.

Interested in Rugged but don't tick all the boxes? Don't see a role that meets your skills? Reach out, let us know how you think you can contribute to the team, and define your own position.

Rugged Robotics is an Equal Opportunity Employer, and we value diversity at our company. All qualified candidates will receive consideration regardless of race, color, religion, sex, sexual orientation, gender, identity, age, national origin, marital status, veteran status, disability status, or other protected legal status

About Maddox + You:

Your primary responsibility will be supporting the technology experience of Maddox employees and partners within Odoo, our open-source, self-hosted, and fully-customizable ERP. Your secondary focus as part of our Systems Support team will be on providing friendly support for other Maddox systems, especially those with data that tie into the ERP. The systems you will oversee touch every area of the organization. You will develop and internalize a deep knowledge of our ERP implementation and the significance of the work that happens there and in adjacent systems. 

Your work will enable your colleagues to perform their tasks with speed and efficiency, enabling them to purchase, recondition, and sell industrial transformers better than anyone else in the market. Your hands-on, proactive approach to maintenance, your speedy responses to support requests, and your ability to identify problems and solve them quickly will give Maddox a competitive edge. 

You will respond to internal user support requests with the posture of a first-class customer success agent and resolve issues in a timely manner. You will provide users with access to systems, investigate and troubleshoot software and hardware failures, coordinate with external support and development partners, solve both documented and novel problems that arise within our business systems, and help ensure critical initiatives are well-represented in our ERP roadmap.

You will proactively ensure that Maddox team members are able to perform to the best of their ability within our business systems, helping stakeholders identify opportunities for optimization. You will coordinate change management in order to enable that success, while seeing access control and segregation-of-duties initiatives through to completion.                                                                                                                                                                                                                                     

About Maddox’s Systems:

Maddox maintains a give-the-best/expect-the-best attitude. Our team is equipped with MacBook Pros, docks, and multiple external monitors. Our shop employees are equipped with iPads and related peripherals. We have a stipend-supported BYOD mobile policy and our team uses a variety of both iOS and Android smartphones. 

We exclusively employ cloud-based solutions that enable our team to work from anywhere. We prefer to integrate single-focus, best-in-class SaaS products, rather than rely on all-inclusive enterprise solutions. 

More about You:

• You excel at delivering clear, timely communication via phone, email, and chat, with a keen eye for detail and a focused approach.
• You enjoy and are adept at engaging with customers of all technical backgrounds. 
• You have a history of skillfully managing external vendor relationships to get tangible results that are aligned with key company objectives. 
• Your ability to “read the room” ensures you provide the necessary balance of friendly courtesy and professionalism in interactions with employees and vendors at every level.
• Your work style prioritizes collective success over solo or “hero” efforts. 
• You exercise strong systems thinking, and you’re a proactive self-starter.  
• You’re comfortable and capable of triaging, researching, and resolving complex business problems across multiple contexts, including enterprise resource planning (ERP) environments. 
• You have a strong technical background, and as a fast learner, you quickly adapt to new technologies and user/business contexts.

Experience & Education: If you have 10+ years of related experience, that’s great! We also love investing in promising early-career candidates with the right aptitude, attitude, and ambition. 

This is not an entry-level role: 

• Current professional experience is required. 
• Experience in administering and supporting business systems adjacent to enterprise resource planning is required. ERP platform administration/support is a huge plus. 

Basics:

• Full-time. The schedule is generally 8:00 AM - 5:00 PM.
• On call for urgent needs.
• Drug-free workplace.
• Some travel between Maddox locations may be required.
• In-person at the Houston (The Woodlands) location. 

Comprehensive Full-Time Benefits, including:

• 3 Weeks Paid Time Off (PTO) (and an additional week for managers, and an additional week after 5 years).
• Health & Wellness: Can be taken as traditional insurance, or as cash in lieu of benefits. Benefit amounts vary based on age, family status, and eligibility, but as an example, in most circumstances, an employee with a spouse and 3 kids, would be eligible for $19,200 / year or more.
• Paid paternity/maternity leave
• 401k with 100% match up to 8% of wages.
• Paid holidays, marriage and family gifts to celebrate significant life events, and other reimbursements and voluntary benefits and coverages (such as Vision, Dental, Short Term Disability, Additional Life Insurance, Accident, etc), as eligible.

Pay: Starting range: $70k-$100k (wages and bonus) plus a comprehensive full-time benefits package that averages more than an additional $20k/year per employee (individual amounts vary on age, family size, and other factors).

Pro Tip: We get a LOT of applicants, so if you want to stand out, write a few sentences telling us what stood out to you, and why you think you’d thrive in this particular opportunity.