About Maddox + You:

You will be responsible for supporting the technology experience of Maddox PRO employees and partners, the administration of network, surveillance, and building access control systems, and for handling both vendor management and administration of a wide-range of hardware and software. The systems you will oversee will be primarily focused on network infrastructure and IT asset management (hardware, software evaluations & implementation). 

Your work will enable your colleagues to perform their tasks with speed and efficiency, enabling them to launch and manage Maddox facilities and Battle Ground Hospitality Collective companies/entities, administer and level-up internal tools and workflows, and keep employees moving with first-class user support. Your hands-on, proactive approach to maintenance, your speedy responses to requests, and your ability to identify problems and engineer solutions quickly will give the team a competitive edge. 

You will respond to internal user support requests with the posture of a first-class customer success agent and resolve issues in a timely manner. You will provide users with access to systems, investigate and troubleshoot software and hardware failures, coordinate with external support teams and vendors, solve both documented and novel problems that arise within our various 3rd party systems, and replace faulty equipment.

You will proactively ensure that all Maddox team members have the technological tools they need to be successful. You will set up new users and change access permissions as roles change. You will maintain and support a fleet of devices deployed across the business. You will ensure that networks are online and that facilities are secured by functional surveillance and access control systems.                                                                                                                                                                                            

About Maddox’s Systems:

Maddox maintains a give-the-best/expect-the-best attitude. Our team is equipped with MacBook Pros, docks, multiple external monitors, iPads, and related peripherals. We have a stipend-supported BYOD mobile policy and our team uses a variety of both iOS and Android smartphones. 

We exclusively employ cloud-based solutions that enable our team to work from anywhere. We prefer to integrate single-focus, best-in-class SaaS products, rather than rely on all-inclusive enterprise solutions. Solutions we currently employ include: Apple MacBooks and iPads, Apple Business Manager + Mosyle MDM, Google Workspace, Slack, Ubiquiti Unifi (Network, Protect, Access, UID), RingCentral, Metabase, ProCore, Linear, Asana, Adobe products, Zapier, QuickBooks Time, Office 365, and others. 

More about You:

• You excel at delivering clear, timely communication via phone, email, and chat, with a keen eye for detail and a focused approach.
• You have a knack for project management and a proven track-record of successfully delivered IT projects that drive business objectives forward. 
• You bring hands-on experience in network, surveillance, and/or door access control installation and configuration/management. 
• You enjoy and are adept at engaging with customers of all technical backgrounds. 
• You have a history of skillfully managing external vendor relationships to get tangible results that are aligned with key company objectives. 
• Your ability to “read the room” ensures you provide the necessary balance of friendly courtesy and professionalism in interactions with employees and vendors at every level.
• Your work style prioritizes collective success over solo or “hero” efforts. 
• You exercise strong systems thinking, and you’re a proactive self-starter.  
• You’re comfortable and capable of triaging, researching, and resolving complex business problems across multiple contexts, including enterprise resource planning environments. 
• You have a strong technical background, and as a fast learner, you quickly adapt to new technologies and user/business contexts.

Experience & Education:If you have 10+ years of related experience, that’s great! We also love investing in promising early-career candidates with the right aptitude, attitude, and ambition. 

This is not an entry-level role. Current professional experience is required.

• Project Management experience and Enterprise network design, implementation, and management experience is required. 
• Large-scale network and AV infrastructure design and implementation experience is a plus.
• ITAM experience (mobile device management, software R&D / lifecycle management) is a plus. 

Basics:

• Full-time. The schedule is generally 8:00 AM - 5:00 PM.
• On call for urgent needs.
• Drug-free workplace.
• Some travel between Maddox locations may be required.
• In-person at the Battle Ground location. 

Comprehensive Full-Time Benefits, including:

• 3 Weeks Paid Time Off (PTO) (and an additional week for managers, and an additional week after 5 years).
• Health & Wellness: Can be taken as traditional insurance, or as cash in lieu of benefits. Benefit amounts vary based on age, family status, and eligibility, but as an example, in most circumstances, an employee with a spouse and 3 kids, would be eligible for $19,200 / year or more.
• Paid paternity/maternity leave
• 401k with 100% match up to 8% of wages.
• Paid holidays, marriage and family gifts to celebrate significant life events, and other reimbursements and voluntary benefits and coverages (such as Vision, Dental, Short Term Disability, Additional Life Insurance, Accident, etc), as eligible.

Pay: Starting range: $70k-$100k (wages and bonus) plus a comprehensive full-time benefits package that averages more than an additional $20k/year per employee (individual amounts vary on age, family size, and other factors).

Pro Tip: We get a LOT of applicants, so if you want to stand out, write a few sentences telling us what stood out to you, and why you think you’d thrive in this particular opportunity.

About Maddox + You:

Your primary responsibility will be supporting the technology experience of Maddox employees and partners within Odoo, our open-source, self-hosted, and fully-customizable ERP. Your secondary focus as part of our Systems Support team will be on providing friendly support for other Maddox systems, especially those with data that tie into the ERP. The systems you will oversee touch every area of the organization. You will develop and internalize a deep knowledge of our ERP implementation and the significance of the work that happens there and in adjacent systems. 

Your work will enable your colleagues to perform their tasks with speed and efficiency, enabling them to purchase, recondition, and sell industrial transformers better than anyone else in the market. Your hands-on, proactive approach to maintenance, your speedy responses to support requests, and your ability to identify problems and solve them quickly will give Maddox a competitive edge. 

You will respond to internal user support requests with the posture of a first-class customer success agent and resolve issues in a timely manner. You will provide users with access to systems, investigate and troubleshoot software and hardware failures, coordinate with external support and development partners, solve both documented and novel problems that arise within our business systems, and help ensure critical initiatives are well-represented in our ERP roadmap.

You will proactively ensure that Maddox team members are able to perform to the best of their ability within our business systems, helping stakeholders identify opportunities for optimization. You will coordinate change management in order to enable that success, while seeing access control and segregation-of-duties initiatives through to completion.

About Maddox’s Systems:

Maddox maintains a give-the-best/expect-the-best attitude. Our team is equipped with MacBook Pros, docks, and multiple external monitors. Our shop employees are equipped with iPads and related peripherals. We have a stipend-supported BYOD mobile policy and our team uses a variety of both iOS and Android smartphones. 

We exclusively employ cloud-based solutions that enable our team to work from anywhere. We prefer to integrate single-focus, best-in-class SaaS products, rather than rely on all-inclusive enterprise solutions. 

More about You:

• You excel at delivering clear, timely communication via phone, email, and chat, with a keen eye for detail and a focused approach.
• You enjoy and are adept at engaging with customers of all technical backgrounds. 
• You have a history of skillfully managing external vendor relationships to get tangible results that are aligned with key company objectives. 
• Your ability to “read the room” ensures you provide the necessary balance of friendly courtesy and professionalism in interactions with employees and vendors at every level.
• Your work style prioritizes collective success over solo or “hero” efforts. 
• You exercise strong systems thinking, and you’re a proactive self-starter.  
• You’re comfortable and capable of triaging, researching, and resolving complex business problems across multiple contexts, including enterprise resource planning (ERP) environments. 
• You have a strong technical background, and as a fast learner, you quickly adapt to new technologies and user/business contexts.

Experience & Education: If you have 10+ years of related experience, that’s great! We also love investing in promising early-career candidates with the right aptitude, attitude, and ambition. 

This is not an entry-level role: 

• Current professional experience is required. 
• Experience in administering and supporting business systems adjacent to enterprise resource planning is required. ERP platform administration/support is a huge plus. 

Basics:

• Full-time. The schedule is generally 8:00 AM - 5:00 PM.
• On call for urgent needs.
• Drug-free workplace.
• Some travel between Maddox locations may be required.
• In-person at the Battle Ground location. 

Comprehensive Full-Time Benefits, including:

• 3 Weeks Paid Time Off (PTO) (and an additional week for managers, and an additional week after 5 years).
• Health & Wellness: Can be taken as traditional insurance, or as cash in lieu of benefits. Benefit amounts vary based on age, family status, and eligibility, but as an example, in most circumstances, an employee with a spouse and 3 kids, would be eligible for $19,200 / year or more.
• Paid paternity/maternity leave
• 401k with 100% match up to 8% of wages.
• Paid holidays, marriage and family gifts to celebrate significant life events, and other reimbursements and voluntary benefits and coverages (such as Vision, Dental, Short Term Disability, Additional Life Insurance, Accident, etc), as eligible.

Pay: Starting range: $70k-$100k (wages and bonus) plus a comprehensive full-time benefits package that averages more than an additional $20k/year per employee (individual amounts vary on age, family size, and other factors).

Pro Tip: We get a LOT of applicants, so if you want to stand out, write a few sentences telling us what stood out to you, and why you think you’d thrive in this particular opportunity.

About Maddox + You:

Your primary responsibility will be supporting the technology experience of Maddox employees and partners within Odoo, our open-source, self-hosted, and fully-customizable ERP. Your secondary focus as part of our Systems Support team will be on providing friendly support for other Maddox systems, especially those with data that tie into the ERP. The systems you will oversee touch every area of the organization. You will develop and internalize a deep knowledge of our ERP implementation and the significance of the work that happens there and in adjacent systems. 

Your work will enable your colleagues to perform their tasks with speed and efficiency, enabling them to purchase, recondition, and sell industrial transformers better than anyone else in the market. Your hands-on, proactive approach to maintenance, your speedy responses to support requests, and your ability to identify problems and solve them quickly will give Maddox a competitive edge. 

You will respond to internal user support requests with the posture of a first-class customer success agent and resolve issues in a timely manner. You will provide users with access to systems, investigate and troubleshoot software and hardware failures, coordinate with external support and development partners, solve both documented and novel problems that arise within our business systems, and help ensure critical initiatives are well-represented in our ERP roadmap.

You will proactively ensure that Maddox team members are able to perform to the best of their ability within our business systems, helping stakeholders identify opportunities for optimization. You will coordinate change management in order to enable that success, while seeing access control and segregation-of-duties initiatives through to completion.                                                                                                                                                                                                                                     

About Maddox’s Systems:

Maddox maintains a give-the-best/expect-the-best attitude. Our team is equipped with MacBook Pros, docks, and multiple external monitors. Our shop employees are equipped with iPads and related peripherals. We have a stipend-supported BYOD mobile policy and our team uses a variety of both iOS and Android smartphones. 

We exclusively employ cloud-based solutions that enable our team to work from anywhere. We prefer to integrate single-focus, best-in-class SaaS products, rather than rely on all-inclusive enterprise solutions. 

More about You:

• You excel at delivering clear, timely communication via phone, email, and chat, with a keen eye for detail and a focused approach.
• You enjoy and are adept at engaging with customers of all technical backgrounds. 
• You have a history of skillfully managing external vendor relationships to get tangible results that are aligned with key company objectives. 
• Your ability to “read the room” ensures you provide the necessary balance of friendly courtesy and professionalism in interactions with employees and vendors at every level.
• Your work style prioritizes collective success over solo or “hero” efforts. 
• You exercise strong systems thinking, and you’re a proactive self-starter.  
• You’re comfortable and capable of triaging, researching, and resolving complex business problems across multiple contexts, including enterprise resource planning (ERP) environments. 
• You have a strong technical background, and as a fast learner, you quickly adapt to new technologies and user/business contexts.

Experience & Education: If you have 10+ years of related experience, that’s great! We also love investing in promising early-career candidates with the right aptitude, attitude, and ambition. 

This is not an entry-level role: 

• Current professional experience is required. 
• Experience in administering and supporting business systems adjacent to enterprise resource planning is required. ERP platform administration/support is a huge plus. 

Basics:

• Full-time. The schedule is generally 8:00 AM - 5:00 PM.
• On call for urgent needs.
• Drug-free workplace.
• Some travel between Maddox locations may be required.
• In-person at the Houston (The Woodlands) location. 

Comprehensive Full-Time Benefits, including:

• 3 Weeks Paid Time Off (PTO) (and an additional week for managers, and an additional week after 5 years).
• Health & Wellness: Can be taken as traditional insurance, or as cash in lieu of benefits. Benefit amounts vary based on age, family status, and eligibility, but as an example, in most circumstances, an employee with a spouse and 3 kids, would be eligible for $19,200 / year or more.
• Paid paternity/maternity leave
• 401k with 100% match up to 8% of wages.
• Paid holidays, marriage and family gifts to celebrate significant life events, and other reimbursements and voluntary benefits and coverages (such as Vision, Dental, Short Term Disability, Additional Life Insurance, Accident, etc), as eligible.

Pay: Starting range: $70k-$100k (wages and bonus) plus a comprehensive full-time benefits package that averages more than an additional $20k/year per employee (individual amounts vary on age, family size, and other factors).

Pro Tip: We get a LOT of applicants, so if you want to stand out, write a few sentences telling us what stood out to you, and why you think you’d thrive in this particular opportunity.

About Maddox + You:

You will be the manager and project lead for modernizing our BI and reporting infrastructure. You will lead the design, development, and delivery of the company’s analytics platform, data warehouse, and business reporting. This role manages the BI engineering team, sets technical standards for data modeling and metrics, and partners with business leaders to deliver accurate, timely, and actionable insights that support decision-making across Sales, Operations, Finance, and Leadership.

You will be the go-to person for all business intelligence within the Maddox family. You will have intimate knowledge of our business and be able to quantify our performance by collecting data from the various systems that manage all our operations. Your work will enable us to make better decisions, more effectively prioritize our efforts, and do a better job of celebrating our wins. You will have the satisfaction of watching your colleagues be faster and smarter because of the data and training that you & your team provide them.

Reactively, you will prioritize and execute on internal user requests for insights and training them on how to use all reporting. You will manage modifications to data pipelines in response to API changes. You will troubleshoot and repair faulty data flows and reports.

Proactively, you will set clear priorities, standards and delivery expectations for the team getting your own hands dirty whenever needed. You will focus on quality, longevity and speed of delivery when creating views that make core business objects easy to query and business performance simple to quantify. You will implement systems & processes that provide change management and data pipeline observability. You will provide training to internal business users on the proper usage of data and reporting tools. You will be comfortable troubleshooting data integrations from source systems when required.

About Maddox’s Systems:

Maddox maintains a give-the-best/expect-the-best attitude. Our team is equipped with high-end laptops (mostly Apple, some Windows) with multiple external monitors. We have a stipend-supported BYOD mobile policy and our team uses a variety of both iOS and Android smartphones. We exclusively employ cloud-based solutions, enabling our team to work from anywhere. We prefer to use enterprise-supported open-source projects integrated with single-focus, best-in-class SaaS products, rather than rely on all-inclusive solutions with high vendor lock-in. Solutions we currently employ (or are implementing) include: BigQuery, Metabase, Google (Mail, Drive, Doc, Sheets), Odoo ERP, Slack, RingCentral, Pipedrive, Asana, QuickBooks Time, Gusto, Ubiquiti.

Our current tech stack includes:

• NextJS, NodeJS & Typescript - for custom integrations and web applications
• React - for frontend
• Shadcn - UI library
• MySQL & Postgres on Google Cloud SQL - operational data store
• Python  - for ERP & scripting
• Legacy PHP - minimal development here
• Docker
• Terraform
• Google Cloud Platform (Cloud Run, IAM, BigQuery, Cloud SQL, GCS, GCE, etc.)
• Metabase - BI reporting / visualization

More about You:

• You are a hands-on leader and comfortable mentoring and working with junior colleagues.
• You have proven experience interacting with key stakeholders explaining technical problems in simple, easy to digest ways.
• You love making businesses more efficient and scalable.
• You are a fast learner and pick up new technologies and user/business contexts quickly.
• You are focused and able to maintain excellent attention to detail.
• Your colleagues are located all across the country, so you need to be able to communicate clearly and succinctly via phone, email, and chat.
• You are comfortable with abstract thinking and domain-driven design.
• You prefer a healthy team vs. operating as a lone wolf.

Experience & Education: We are looking for someone who has been a manager of technical data or software focused teams before, preferably with 3-5+ years under their belt. A technical or engineering degree is helpful, but not required. 

Travel: This job can be performed from any Maddox office. Quarterly travel to different Maddox facilities around the United States will be required.

Pay: Starting range: $140k-$155k (wages and bonus) plus a comprehensive full-time benefits package that averages more than an additional $20k/year per employee (individual amounts vary on age, family size, and other factors).

Pro Tip: We get a LOT of applicants, so if you want to stand out, write a few sentences telling us what stood out to you, and why you think you’d thrive in this particular opportunity.

About Maddox + You:

You will be the manager and project lead for modernizing our BI and reporting infrastructure. You will lead the design, development, and delivery of the company’s analytics platform, data warehouse, and business reporting. This role manages the BI engineering team, sets technical standards for data modeling and metrics, and partners with business leaders to deliver accurate, timely, and actionable insights that support decision-making across Sales, Operations, Finance, and Leadership.

You will be the go-to person for all business intelligence within the Maddox family. You will have intimate knowledge of our business and be able to quantify our performance by collecting data from the various systems that manage all our operations. Your work will enable us to make better decisions, more effectively prioritize our efforts, and do a better job of celebrating our wins. You will have the satisfaction of watching your colleagues be faster and smarter because of the data and training that you & your team provide them.

Reactively, you will prioritize and execute on internal user requests for insights and training them on how to use all reporting. You will manage modifications to data pipelines in response to API changes. You will troubleshoot and repair faulty data flows and reports.

Proactively, you will set clear priorities, standards and delivery expectations for the team getting your own hands dirty whenever needed. You will focus on quality, longevity and speed of delivery when creating views that make core business objects easy to query and business performance simple to quantify. You will implement systems & processes that provide change management and data pipeline observability. You will provide training to internal business users on the proper usage of data and reporting tools. You will be comfortable troubleshooting data integrations from source systems when required.

About Maddox’s Systems:

Maddox maintains a give-the-best/expect-the-best attitude. Our team is equipped with high-end laptops (mostly Apple, some Windows) with multiple external monitors. We have a stipend-supported BYOD mobile policy and our team uses a variety of both iOS and Android smartphones. We exclusively employ cloud-based solutions, enabling our team to work from anywhere. We prefer to use enterprise-supported open-source projects integrated with single-focus, best-in-class SaaS products, rather than rely on all-inclusive solutions with high vendor lock-in. Solutions we currently employ (or are implementing) include: BigQuery, Metabase, Google (Mail, Drive, Doc, Sheets), Odoo ERP, Slack, RingCentral, Pipedrive, Asana, QuickBooks Time, Gusto, Ubiquiti.

Our current tech stack includes:

• NextJS, NodeJS & Typescript - for custom integrations and web applications
• React - for frontend
• Shadcn - UI library
• MySQL & Postgres on Google Cloud SQL - operational data store
• Python  - for ERP & scripting
• Legacy PHP - minimal development here
• Docker
• Terraform
• Google Cloud Platform (Cloud Run, IAM, BigQuery, Cloud SQL, GCS, GCE, etc.)
• Metabase - BI reporting / visualization

More about You:

• You are a hands-on leader and comfortable mentoring and working with junior colleagues.
• You have proven experience interacting with key stakeholders explaining technical problems in simple, easy to digest ways.
• You love making businesses more efficient and scalable.
• You are a fast learner and pick up new technologies and user/business contexts quickly.
• You are focused and able to maintain excellent attention to detail.
• Your colleagues are located all across the country, so you need to be able to communicate clearly and succinctly via phone, email, and chat.
• You are comfortable with abstract thinking and domain-driven design.
• You prefer a healthy team vs. operating as a lone wolf.

Experience & Education: We are looking for someone who has been a manager of technical data or software focused teams before, preferably with 3-5+ years under their belt. A technical or engineering degree is helpful, but not required. 

Travel: This job can be performed from any Maddox office. Quarterly travel to different Maddox facilities around the United States will be required.

Pay: Starting range: $140k-$155k (wages and bonus) plus a comprehensive full-time benefits package that averages more than an additional $20k/year per employee (individual amounts vary on age, family size, and other factors).

Pro Tip: We get a LOT of applicants, so if you want to stand out, write a few sentences telling us what stood out to you, and why you think you’d thrive in this particular opportunity.

About Maddox + You:

You will be the manager and project lead for modernizing our BI and reporting infrastructure. You will lead the design, development, and delivery of the company’s analytics platform, data warehouse, and business reporting. This role manages the BI engineering team, sets technical standards for data modeling and metrics, and partners with business leaders to deliver accurate, timely, and actionable insights that support decision-making across Sales, Operations, Finance, and Leadership.

You will be the go-to person for all business intelligence within the Maddox family. You will have intimate knowledge of our business and be able to quantify our performance by collecting data from the various systems that manage all our operations. Your work will enable us to make better decisions, more effectively prioritize our efforts, and do a better job of celebrating our wins. You will have the satisfaction of watching your colleagues be faster and smarter because of the data and training that you & your team provide them.

Reactively, you will prioritize and execute on internal user requests for insights and training them on how to use all reporting. You will manage modifications to data pipelines in response to API changes. You will troubleshoot and repair faulty data flows and reports.

Proactively, you will set clear priorities, standards and delivery expectations for the team getting your own hands dirty whenever needed. You will focus on quality, longevity and speed of delivery when creating views that make core business objects easy to query and business performance simple to quantify. You will implement systems & processes that provide change management and data pipeline observability. You will provide training to internal business users on the proper usage of data and reporting tools. You will be comfortable troubleshooting data integrations from source systems when required.

About Maddox’s Systems:

Maddox maintains a give-the-best/expect-the-best attitude. Our team is equipped with high-end laptops (mostly Apple, some Windows) with multiple external monitors. We have a stipend-supported BYOD mobile policy and our team uses a variety of both iOS and Android smartphones. We exclusively employ cloud-based solutions, enabling our team to work from anywhere. We prefer to use enterprise-supported open-source projects integrated with single-focus, best-in-class SaaS products, rather than rely on all-inclusive solutions with high vendor lock-in. Solutions we currently employ (or are implementing) include: BigQuery, Metabase, Google (Mail, Drive, Doc, Sheets), Odoo ERP, Slack, RingCentral, Pipedrive, Asana, QuickBooks Time, Gusto, Ubiquiti.

Our current tech stack includes:

• NextJS, NodeJS & Typescript - for custom integrations and web applications
• React - for frontend
• Shadcn - UI library
• MySQL & Postgres on Google Cloud SQL - operational data store
• Python  - for ERP & scripting
• Legacy PHP - minimal development here
• Docker
• Terraform
• Google Cloud Platform (Cloud Run, IAM, BigQuery, Cloud SQL, GCS, GCE, etc.)
• Metabase - BI reporting / visualization

More about You:

• You are a hands-on leader and comfortable mentoring and working with junior colleagues.
• You have proven experience interacting with key stakeholders explaining technical problems in simple, easy to digest ways.
• You love making businesses more efficient and scalable.
• You are a fast learner and pick up new technologies and user/business contexts quickly.
• You are focused and able to maintain excellent attention to detail.
• Your colleagues are located all across the country, so you need to be able to communicate clearly and succinctly via phone, email, and chat.
• You are comfortable with abstract thinking and domain-driven design.
• You prefer a healthy team vs. operating as a lone wolf.

Experience & Education: We are looking for someone who has been a manager of technical data or software focused teams before, preferably with 3-5+ years under their belt. A technical or engineering degree is helpful, but not required. 

Travel: This job can be performed from any Maddox office. Quarterly travel to different Maddox facilities around the United States will be required.

Pay: Starting range: $140k-$155k (wages and bonus) plus a comprehensive full-time benefits package that averages more than an additional $20k/year per employee (individual amounts vary on age, family size, and other factors).

Pro Tip: We get a LOT of applicants, so if you want to stand out, write a few sentences telling us what stood out to you, and why you think you’d thrive in this particular opportunity.