🚪 Join the Raynor Overhead Doors and Gates Team – Opening Doors to Your Next Career Opportunity!
Location: 96-1368 Waihona Street, Pearl City, HI 96782
Employment Type: Full-Time

Do you enjoy working with your hands, solving real-world problems, and being a trusted expert in your community? At Raynor Overhead Doors and Gates, we don’t just install garage doors—we deliver peace of mind, security, and service you can count on.

We’re looking for a dependable, hardworking Residential Garage Door Technician who takes pride in delivering a great customer experience. This is a hands on role for someone who is humble, motivated, and eager to learn and grow.  Whether you’re new to the trade or looking to advance, this is your opportunity to work with one of Oahu’s most respected garage door teams.

💪 What You’ll Do:

• Install, service, and repair residential garage doors and openers

• Diagnose issues and provide efficient, on-the-spot solutions

• Deliver a high-quality customer experience through professional, face-to-face interactions

• Take accurate measurements, and follow technical instructions

• Safely use hand and power tools.

• Provide excellent in-home customer service, offering professional, clear communication.

• Perform safety inspections and document your work clearly using photos and service notes.

• Identify and recommend helpful solutions—no high-pressure sales, just great service.

• Collaborate with your team and utilize tools like ServiceTitan to stay organized and efficient.

🎯 What You Bring:

• A valid driver’s license with a clean driving record.

• Ability to lift 75+ lbs and operate hand and power tools confidently.

•  Strong work ethic and a “hustle” mindset

• Mechanically inclined with basic tool and measuring skills

• Minimum 2 years of customer service experience

• Strong problem-solving skills and ability to think independently

• Able to follow directions and work with minimal supervision

• Positive attitude, reliability, and attention to detail

• Garage door install/service experience preferred, but not required — we will train the right candidate

💵 Compensation & Pay Progression:

• Starting Pay: $22–$26/hour at the helper/unskilled level.

• Growth Path: Clearly defined wage increases based on time, performance, and training milestones.

• Top-Tier Earnings: Fully trained technicians earn $28–$32/hour, including some prevailing wage work.

• Pay details and advancement paths will be covered during the interview process.

🌟 Why You’ll Love Working With Us:

• Comprehensive Benefits: Medical, Dental, Vision, PTO, Holidays, 401(k) with company match.

• Room to Grow: We invest in your career with continuous training and promotion opportunities.

• Team Culture: We’re a proud, locally rooted team with a 30+ year reputation on Oahu.

• Employee Perks: Discounts, referral bonuses, and a supportive work environment.

👷 About Raynor Overhead Doors and Gates:

We’ve proudly served the island of Oahu for over 30 years, installing and servicing more than 30,000 garage doors across residential and commercial settings. Our team takes pride in delivering reliable, attractive, and durable garage door solutions that stand the test of time. When you join Raynor, you're joining a company committed to quality, integrity, and island values.

🔍 Before You Apply:

Background checks, drug screening, and MVR checks are part of our hiring process—we’re committed to building a team you can trust.

🔧 Start Your Career with Raynor Overhead Doors and Gates Today!
If you're looking for a meaningful trade, a great team, and the opportunity to grow your skills on island time — we can’t wait to meet you.

Guild Garage Group is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, Raynor Hawaii Overhead Doors may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.

#GuildSP

Scale is a vital part of bringing AI-enabled technologies to the world, from autonomous driving to drones, robots, and large language models. For example, Scale works with the world's top self-driving car and robotics ML teams as well as the largest companies in the generative AI space. 

As our customer base is growing, you will be on the front lines of our field engineering efforts for our federal AI projects, having the opportunity to meaningfully impact millions of dollars in revenue by working closely with our largest public sector customers and ensuring that they become passionate, lifelong Scale customers.

Our Field Engineers ensure customers' experiences with Scale's technology are seamless and optimized to build a successful, long-term partnership. Field Engineers partner closely with Product, Engineering, and Operations to lead existing customers through building production-grade data pipelines. We do this by knowing our customer’s use-cases inside and out, and creating the tooling and documentation needed to scalably support their growth.

Field Engineers in general are experts on Scale's products and codebase, and have general technical knowledge on web development, using APIs, and working with large volumes of data. Field Engineers are strong relationship builders, great project managers, and always fun to work with. 

The ideal person is a software engineer generalist who enjoys working with clients directly, taking ambiguous requirements and issues, and quickly designing and building sustainable solutions in close collaboration with the Product and Engineering teams. This role is at the intersection of customer delivery, product, and engineering, giving you a breadth of experience and fully leveraging both sides of your brain. If this sounds like you, we invite you to apply!

You will:

• Implement end-to-end data integrations, syncing customer’s data to Scale’s platform and back
• Work closely with our customer’s engineering teams to optimize data pipelines, including providing input towards designing API endpoints and input/output schemas
• Design, develop and maintain playbooks, internal tools, Scale’s documentation and SDKs to quickly get customers set up for long-term success
• Partner with Software Engineers and Operations to remove any technical hurdles customers may face / Debug technical issues impacting delivery and own technical escalations coming from the customer
• Be accountable for the customer’s technical experience throughout their time with Scale
• Work with AEs and PMs to identify customer-specific feature requests
• Develop technical domain expertise in areas of Large Language Models, 2D Image Annotation, and working with API integrations
• Evangelize Scale and interact with customers at major events
• Have an active TS/SCI clearance

Ideally you'd have:

• Track record of success as a hybrid customer-facing engineer or similar function, wearing multiple hats along the way
• Prior technical hands-on experience working with clients in a pre or post-sales capacity to realize business goals
• Prior experience developing with Python and JavaScript, or other modern software languages
• Strong engineering background preferably in Computer Science, Mathematics, or other quantitative fields
• Strong project management and interpersonal skills
• Presentation skills with a high degree of technical credibility when speaking with executives and front-line engineers
• High level of comfort communicating effectively across internal and external organizations
• Intellectual curiosity, empathy, and ability to operate with high velocity

Nice to haves:

• Experience in AI
• Experience working in classified environments
• Previous experience as a technical go-to-market resource
• Understanding of DevSecOps principles, including secure software delivery, infrastructure as code, and continuous integration/deployment
• Hands-on knowledge of container orchestration with Kubernetes and experience with Helm charts for application deployment
• Experience automating infrastructure and configuration management using Ansible or similar tools

Overview:

The Client Service team is the backbone of Guidepoint’s success. The team is responsible for efficiently delivering Guidepoint’s services to our clients around the world. We work to understand each client’s unique business questions and help them gain critical insights to stay informed and make better business decisions. Come work with us to deliver the best service in the industry and help our clients make some of the most important business decisions in today’s economy.

Are you looking to advance your career and hone your project, people, and relationship management skills? Would you thrive in a fast-paced, team-focused environment where everyone works hard, plays hard, and is rewarded for their individual contributions?

If so, this Research Manager, Client Service position at Guidepoint may have your name on it. This person will manage client requests after New York and Boston offices have signed off, providing a critical element of our ‘around the clock service'.

What You'll Do:

• Help clients collect primary research insights to explore and refine business-critical strategies, from new market entry and product launches to acquisitions and licensing deals
• Manage client requests after NY and Boston business hours, including: project scope changes, expert scheduling and rescheduling, follow up queries for experts, as well as facilitating new project requests
• Use your knowledge to research, identify, and recruit appropriate experts for private telephone discussions, meetings, and surveys, then connect these experts to your clients
• Develop effective screening criteria, understand each client’s compliance requirements, and master Guidepoint’s proprietary CRM system
• Work closely with the Sales and Relationship Management teams to optimize client use of Guidepoint’s services
• Communicate with teammates in other offices to ensure seamless transitions between time zones on critical client requests
• Be knowledgeable of and follow any client-specific compliance procedure

What You Have: 

• Bachelor’s or Master’s degree
• 0-3 years year of professional experience
• Intellectual curiosity and desire to learn
• Attention to detail: ability to follow a multi-pronged email thread among client team and US Guidepoint team, handle scheduling between clients and experts, pick up on details of client request, which can be specific
• Sense of urgency: Must thrive in a fast-paced environment with many stakeholders and understand client needs
• Process-oriented: must be able to remain organized when working on multiple projects and complete processes in alignment with the NY and Boston teams to ensure continuity between offices
• Advanced professional communication: must be able to communicate with consultants at top global consulting firms as well as experts, must be able to organize high volume of information into concise emails and maintain highest customer service etiquette when dealing with stressed clients, must be able to communicate project status with US team for a seamless pass off
• Experience with consulting or professional services is a plus

What We Offer:

The annual base salary for this position is $72,000.

You will also be eligible for the following benefits:

• 15 PTO Days, 10 legal holidays, and sick days
• Comprehensive Medical, dental, and vision plans
• Will match up to 10% of employee contribution for 401(k), life insurance, paid time-off and parental leave plans
• Commuter benefits and a corporate discounts
• Development opportunities through the LinkedIn Learning platform
• Friday happy hour, “Summer Fridays”, and free snacks and beverages in the office
• Year-round corporate athletic league
• Casual work environment, team building, and other social events

About Guidepoint: 

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. 

Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. 

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.

#LI-CB1

#LI-HYBRID

Notice to applicants:

We have seen a rise in recruitment scams. Please note that outreach from Khan Academy recruiters will only come from the @khanacademy.org domain. Our team does not use Gmail or other personal accounts for contacting potential candidates. Khan Academy will never solicit money, equipment fees, or sensitive financial information at any stage of the hiring process. We also do not work with external recruiting agencies, so outreach from headhunters presenting opportunities on behalf of Khan Academy is illegitimate. Please always check the email domain and cross-reference the position with the official Khan Academy Careers page to confirm an opening is valid.

ABOUT KHAN ACADEMY

Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 181 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities.

OUR COMMUNITY 

Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.

THE ROLE

We are seeking an experienced and detail-oriented Senior Accounting Manager, Revenue to lead key accounting operations, ensure the integrity of our financial reporting processes, and manage a high-performing team. This role will oversee the full cycle order-to-cash process, revenue recognition under ASC 606, month-end close, and preparation of audit-ready financial documentation. The ideal candidate brings strong GAAP expertise, progressive accounting experience, and a proactive, process-improvement mindset.

Key Responsibilities

Team Leadership and Management

• Directly manage and develop accounting staff, including hiring, on boarding, training, and performance management.
• Provide clear goals, regular feedback, and professional development to support team members.
• Review team deliverables for accuracy and completeness, ensuring high-quality output.

Revenue Recognition & Technical Accounting

• Lead and oversee revenue recognition in compliance with ASC 606, including contract review, performance obligation assessment, and revenue allocation.
• Partner cross-functionally with Sales, Legal, and Philanthropy to review contracts and ensure proper accounting treatment.
• Prepare technical accounting memos and supporting documentation for revenue recognition conclusions.
  Monitor and implement updates to accounting standards and ensure compliance with US GAAP.

Order-to-Cash (O2C) Oversight

• Manage the full cycle order-to-cash process, including billing, cash application, accounts receivable, collections, and revenue reporting.
• Ensure timely and accurate invoicing aligned with contractual terms and funding agreements.
• Oversee AR aging, allowance analysis, and bad debt provisioning.
• Evaluate and enhance O2C workflows, systems, and internal controls to improve efficiency and accuracy.

Financial Close, Reconciliations & Audit Support

• Lead key components of the month-end, quarter-end, and year-end close processes.
• Review and approve journal entries, account reconciliations, and supporting schedules.
• Prepare audit-ready reconciliations and supporting documentation, ensuring accuracy, completeness, and clear audit trails.
• Serve as a primary contact for external auditors for revenue, receivables, and related areas.
• Support preparation of financial statements and variance analyses.
• Support treasury activities as needed, including cash flow monitoring, bank reconciliations, liquidity management, and coordination with banking partners.

Internal Controls & Process Improvement

• Establish and maintain strong internal controls over financial reporting.
  Identify opportunities for automation and continuous process improvement.
• Support ERP implementations, system enhancements, and documentation of accounting policies and procedures.

WHAT YOU BRING

• Bachelor’s degree in Accounting or Finance
• 5+ years of progressive accounting experience, including revenue accounting experience
• 2+ years of people management experience
• Strong expertise in ASC 606 and revenue recognition principles
• Hands-on experience managing the full cycle order-to-cash process
• Experience preparing detailed account reconciliations and maintaining audit-ready supporting documentation
• Deep knowledge of US GAAP and internal controls
• Experience supporting external audits
• Strong analytical skills and attention to detail
• Excellent written and verbal communication skills
• Strong problem-solving and critical-thinking abilities
• Ability to manage multiple priorities in a fast-paced environment
• High level of integrity and accountability
• Collaborative and cross-functional mindset
• Process-oriented with a continuous improvement focus
• CPA preferred
• Motivated by the Khan Academy mission “to provide a free world-class education for anyone, anywhere"
• Proven cross-cultural competency skills demonstrating self-awareness, awareness of other, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization

PERKS AND BENEFITS

We may be a non-profit, but we reward our talented team extremely well! We offer:

• Competitive salaries
• Ample paid time off as needed – Your well-being is a priority
• 8 pre-scheduled Wellness Days in 2026 occurring on a Monday or a Friday for a 3-day weekend boost
• Remote-first culture - that caters to your time zone, with open flexibility as needed, at times
• Generous parental leave
• An exceptional team that trusts you and gives you the freedom to do your best
• The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education
• Opportunities to connect through affinity, ally, and social groups
• And we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life

At Khan Academy we are committed to fair and equitable compensation practices, the well-being of our employees, and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries, and extensive benefits and perks to support physical, mental, and financial well-being.

The compensation band for this role is $120,800 - $150,000 USD annually for candidates based in the United States and $163,238 - $202,500 CAD annually for candidates based in Canada.

The pay range for this position is a general guideline only. The salary offered will depend on internal pay equity and the candidate’s relevant skills, experience, qualifications, and job market data. 

MORE ABOUT US

• Sal’s TED talk from 2011
• Sal’s TED talk from 2015
• Sal's TED talk from 2023
• Our team:  http://www.khanacademy.org/about/the-team

OUR COMPANY VALUES

Live & breathe learners

We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators.

Take a stand

As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve.

Embrace diverse perspectives

We are a diverse community. We seek out and embrace a diversity of voices, perspectives and life experiences leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team.

Work responsibly and sustainably

We understand that achieving our audacious mission is a marathon, so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit, we are supported by the generosity of donors as well as strategic partners, and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable.

Bring out the joy

We are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates, partners and donors.

Cultivate learning mindset

We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings, ourselves, and our organization. We learn from our mistakes and aren’t afraid to fail. We don't let past failures or successes stop us from taking future bold action and achieving our goals.

Deliver wow

We insist on high standards and deliver delightful, effective end-to-end experiences that our users can rely on. We choose to focus on fewer things — each of which aligns to our ambitious vision — so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, gender, gender identity or expression, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We value diversity, equity, and inclusion, and we encourage candidates from historically underrepresented groups to apply.

As part of this commitment, Khan Academy will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact careers@khanacademy.org

Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits. 

More than half of all working Americans are not saving enough for their future. Too often, it’s because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings.

We’re a high-growth fintech company changing the retirement industry. We are backed by a number of investors. This includes funding from Marshall Wace and Baillie Gifford, as well as top investors such as BlackRock, TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and more.

About the role

Our Partnership Program is a key initiative for the company. The Partner Account Manager’s primary duty is to engage, build and develop Human Interest’s key accounts and growth opportunities. We're looking for a forward-thinking, meticulously organized, and self-motivated sales professional who can thrive in a fast-paced environment.  You'll accelerate our partner relationships to help us exponentially reach more small and medium businesses across the United States, which is essential to our growth. This role requires someone who is proactive, creative, and can exercise their own discretion and judgment to create their own solutions when needed.

What you get to do every day

• Develop, build, and amplify referral relationships with tech partners, human capital management partners, benefit brokers, CPA's and financial advisors in the SMB space
• Create and build strategic referral networks and partnerships focused on lead generation and new partnership opportunities 
• Proactively identify and resolve emerging issues and offer solutions by working cross-functionally with Sales, Product, Marketing, Legal and Finance 
• Collaborate with Partner Marketing to innovate and execute unique initiatives to promote partner sales (e.g, educational events, email, webinars, etc.)
• Work with partners to establish business goals and performance metrics (e.g, depth of sales pipeline and revenue generation) to develop and execute effective go-to-market strategies and demand-generation activities

What you bring to the role

• 2+ years of experience building, developing, and maintaining relationships with tech and human capital management (HCM) partners, benefit brokers, CPA's and financial advisors in the SMB space (including territory sales and business development)
• Successful - Proven track record of success in a quota driven sales environment
• Passionate - You are a highly motivated individual contributor and relationship builder that can operate independently
• Dynamic - You can thrive in a fast-paced, and ever-changing environment
• Resilient—You bounce back from setbacks quickly, are resourceful, and find creative ways to get things done.
• Solutions-oriented - Willingness to get your hands dirty while managing and solving operational partnership issues
• Extraordinary communication and interpersonal skills — people trust you and sense that you are advocating for something you believe.
• Tech-savvy - familiarity using Salesforce to manage sales cycles is preferred
• Growth mindset - You can embrace feedback and hold yourself accountable.
• Coachable- Ability to absorb information, training, and guidance and successfully implement and execute
• Travel - Ability to be In the field 3 days/week

Why you will love working at Human Interest

Human Interest is tackling one of our country's biggest challenges - closing the retirement gap. You'll be instrumental in architecting and scaling solutions that bring financial security to employees at small and medium-sized businesses nationwide. We’ve made significant progress, but there is still growth ahead, offering you a unique opportunity to solve complex problems, drive innovation, and advance your career alongside a dedicated, mission-driven team. We value hard work and recognize that our team's contributions are key to our continued success.

Join Human Interest and make a lasting impact by shaping the future of retirement.

Our operating principles define how we work together as a team. They reflect Human Interest’s unique view on what’s important and what’s right. Documenting this core aspect of our culture helps employees make good decisions on their own. It also helps candidates considering career opportunities critically evaluate whether they will thrive at Human Interest. 

• Customer obsession: We're all about creating amazing experiences for our customers. We put their needs first and go the extra mile to make them smile.
• Long-Term Orientation: We're not just playing for today; we're building a legacy. We think big, plan strategically, and invest in our future.
• Autonomous and Accountable Teams: We trust our team members to take ownership and make smart decisions. We empower you to be your best self!
• An Escalating Bar for Talent and Performance: We're constantly raising the bar and challenging ourselves to be better. We believe in growth and continuous improvement.
• Fundamental Optimism: We see the glass as half full (and then we fill it up with more amazing ideas!). We believe in the power of positivity and the potential for greatness.

Compensation - At Human Interest, we consider a number of factors to determine the appropriate pay range for each position, including the cost of labor in different markets across the U.S. The total On Target Earnings (OTE) for the role described in this job posting is $135,000 - $140,000 which includes a base salary of $70,000, and a variable target compensation of $70,000. The specific pay rate offered is based on the candidate’s relevant skills and experience. Base pay is just one component of our Total Rewards package, which also includes a comprehensive suite of physical, financial, and mental wellness benefits. Additionally, employees receive stock option grants, enhancing long-term financial growth and investment in our company's success.

Benefits - 

• A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees
• Top-of-the-line health plans, as well as dental and vision insurance
• Competitive time off and parental leave
• Addition Wealth:  Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness
• Lyra: Enhanced Mental Health Support for Employees and dependents  
• Carrot: Fertility healthcare and family forming benefits
• Candidly:  Student loan resource to help you and your family plan, borrow, and repay student debt
• Monthly work-from-home stipend; quarterly lifestyle stipend
• Engaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie.

We’re a great place to work (but don’t take our word for it) 

Here’s a list of our awards and accolades:

• Certified as a Great Place To Work® (2023-2025)
• Fortune Best Place to Work in the Bay Area (2024)
• Best Places to Work by Built In (2023-2024)
• America’s Best Startup Employers by Forbes (2020-2022, 2024) 
• A Top Company by Y Combinator (2020-2023)
• Inc. Fastest Growing Companies (2021)

Human Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws.

We are committed to making every stage of our application process fully accessible to all individuals. If you need a reasonable accommodation at any point in the process, please let us know at applicantaccommodations@humaninterest.com.

Protect yourself against fraud and identity theft. Apply to our open positions directly via our careers page on Greenhouse. Human Interest will never ask applicants for their financial or banking information as part of our application process. All legitimate communication will come from a @humaninterest.com email address. If you have questions, please reach out to us directly at careers@humaninterest.com

Please note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors, including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. We comply with CCPA guidelines.

See more: https://humaninterest.com/disclosures

About the Role

The Regional Director is a driven and committed sales professional.  The Regional Director will be responsible for cultivating and maintaining relationships within the RIA channel as well as Bank Trust organizations and Single and Multi-Family Offices, delivering our growth equity strategies to these distribution channels.  

The Regional Director should be able to provide value-added support in a consultative manner according to individual advisor needs for our RIA & Family Office West territory. This includes the ability to have in-depth conversations about our products and the investment environment and experience in the sales approach appropriate and specific to these channels. The Regional Director will be charged with all sales and client relationships for the territory and will work with an assigned hybrid wholesaler as a territory partner.   

West: This territory includes (subject to change) California, Oregon, Washington, Nevada, Alaska, and Hawaii. Target locations are the San Francisco or Los Angeles Metropolitan areas, as these are the key business hubs and provide the best access to travel throughout the territory.

Key Responsibilities

• Delivering our investment process and philosophy and demonstrating the uniqueness of each product
• Demonstrating a high degree of performance and ethics
• Managing all stages of the sales cycle, from prospecting to discovery to implementation, as well as ongoing management of the relationship once established
• Working well both as an individual and a member of a team
• Articulating strategies and how they relate to an individual or firm’s overall strategy and investment needs
• Delivering advanced sales presentations on Baron Capital’s portfolios and strategies
• Must have the ability to travel extensively (up to 75% of the time) with a high degree of accountability
• Documenting and significant use of Salesforce.com

Qualifications

Education/Experience:

• Minimum 3 years external financial services sales experience specific to the RIA channel, with a high degree of demonstrated success
• Bachelor’s degree a MUST, Master’s degree and/or CFA a plus
• Must have Series 7 and 63
• Existing coverage of a large part of this territory with existing relationships a significant plus
• Strong knowledge of the financial markets and ability to articulate accordingly

Knowledge and Skills:

• Demonstrated high level of performance and results in a recent/prior and similar financial sales role
• Ability to capture, increase, and retain market share
• Extensive & proven relationships with RIAs. Similar relationships with bank trust departments and family offices a plus
• In-depth industry and product knowledge
• Strength in building positive and effective internal and external relationships
• Excellent written and verbal communication skills
• Management of an assigned territory as your own business
• Experience developing and implementing sales and marketing business plans
• Highly accountable and self-motivated

We are looking for a part time sales associate.

Overview 

The Sales Associate is a friendly, customer-focused team member who embodies the Aviator Nation lifestyle and delivers exceptional service. Thriving in a fast-paced environment, they use creative problem-solving and a growth mindset to ensure a positive customer experience. Responsibilities include welcoming and assisting customers, offering tailored product solutions, and handling customer concerns with empathy and professionalism. They stay up-to-date on products, services, and policies while maintaining a well-presented sales floor, displays, and signage.

Key Responsibilities

• Greet and assist customers, providing exceptional service and product knowledge.
• Maintain strong knowledge of products (e.g., SKUs, fit, features).
• Operate the POS system to manage sales, returns, exchanges, and balance cash drawers.
• Support and achieve sales goals through upselling, cross-selling, and promoting in-store offers.
• Guide customers to merchandise and help increase in-store sales.
• Keep the sales floor organized, clean, and well-stocked.
• Handle inventory tasks, including restocking, shipments, and inventory counts.
• Contribute to omni-channel sales and fulfillment processes.
• Assist with store social media efforts, including taking photos.
  
  

Skills & Requirements

• Availability to work a flexible retail schedule, including weekends and holidays.
• Must have a positive attitude, high energy, and a customer-focused mindset.
• Strong communication, organizational, and attention-to-detail skills.
• Ability to maintain a professional appearance and adhere to the dress code.
• Basic reading, writing, math, and computer skills.
• Confidence in using office and retail equipment (computers, phones, printers, etc.).
  
  

Physical Requirements & Working Conditions 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

• Ability to kneel, bend, stoop, crouch, reach, climb, walk, and stand for long durations of time
• Ability to move and lift equipment and supplies of up to 30 pounds
• Vision abilities include close, distance, color peripheral, and depth perception
• Noise level in the work environment is moderate 

This job description is not exhaustive, and you may be required to carry out other duties as  requested. 

A reasonable expectation of compensation range based on location, experience and other factors would be $17-23/hr.

AMAZING BENEFITS INCLUDE BUT ARE NOT LIMITED TO:

• Medical, Dental, Vision
• Paid Time Off (PTO)
• Pet insurance
• 401K
• Employee Assistance Program (EAP)
• Monthly clothing allowance
• Generous employee discount
• Friends and family discount
• Free fitness classes at our Santa Monica RIDE studio
• Generous discount on all Dreamland events, food and beverage
• Travel opportunities for national events, festivals, and store build-outs

EEO Statement 

Aviator Nation provides equal employment opportunities to all employees and applicants for employment  and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex,  national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or  expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement,  promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

This is a bilingual Japanese field sales opportunity based out of a personal home office. You must live local to your territory in Hawaii or be willing to relocate to the area. 

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

As a Strategic Cuisines Account Executive, you will help grow Toast’s presence within Japanese cuisine restaurants. Using a consultative sales approach, you will convert inbound demand, generate new opportunities through referrals, and build trusted relationships with restaurateurs. By delivering a high-quality, language-inclusive experience, you will identify each restaurant’s needs and recommend how Toast’s end-to-end platform helps their business run better. Your role will focus on driving new customer growth through calls, demos, and closing contracts in the customer’s preferred language.

A day in the life (Responsibilities) 

• Following up on marketing qualified leads in the market you support
• Conducting discovery calls & product demonstrations in your customer’s preferred language
• Creating and reviewing quotes and contracts in your customer’s preferred language
• Ensure our onboarding team and customer are set up for success post sale
• Understand the competitive landscape in your market (strengths, weaknesses, benefits) to best position Toast.
• Your Japanese skills will be used on the job to communicate with Japanese-speaking customers and prospective customers, while your English language skills will be used primarily for communicating with other employees at Toast.  
• As with most internal business at Toast, the job application and interview process for this role will be conducted primarily in English.
• Toast will not sponsor applicants for work visas for this role

What you'll need to thrive (Requirements)

Fluency in both oral and written English and Japanese is required for this role

• 1+ years of experience in a sourcing or closing sales role, restaurant operations, or a relatable field and industry
• Mandarin speaking skills is desired
• Since this is a field position, you must have reliable transportation (will reimburse for mileage)
• Strong communication, organizational and presentation skills with the ability to sell and negotiate at all decision-making levels
• Proven track record of success in meeting and exceeding goals
• Ability to work in a fast-paced, entrepreneurial and team environment
• Self-motivated, creative, and flexible
• General technical proficiency with software

What will help you stand out (Nice to Haves/Nonessential Skills)

• Experience using Salesforce to keep track of Sales activities
• Sandler Sales Training

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

Mattermost is seeking a Senior Account Executive – Federal (Navy Focus) to own and expand one of our most strategic territories, centered on the United States Navy. This is a quota-carrying individual contributor role focused on strategic selling, renewal expansion, and net-new growth across the Navy ecosystem—spanning commands, program offices, and the supporting contractor ecosystem across NAVAIR, NAVSEA, SPAWAR/PEO C4I, NAVWAR, ONR, BUMED, and more.

The ideal candidate brings deep Navy domain expertise, established relationships across acquisition and mission stakeholders, and proven experience working with Federal Systems Integrators (FSIs) to accelerate program-level adoption. This is a high-impact, high-visibility role reporting directly to the VP of Federal Sales.

What You'll Do

Own and Grow the Navy Territory

• Serve as the primary seller responsible for Mattermost's Navy business across commands, N-codes (N2/N6), PEO organizations, program offices, and mission-aligned stakeholders.
• Develop and execute multi-year account strategies aligned to Navy modernization and mission priorities.
• Expand Mattermost's footprint across additional commands and programs through strategic penetration and executive alignment.
• Identify, qualify, and advance pipeline across Navy commands, program offices, and associated systems integrators and prime contractors.
• Track Navy IT modernization initiatives, budget cycles, and acquisition strategies to anticipate and shape opportunities ahead of the competition.

Drive Strategic Renewals and Expansion

• Maintain executive ownership of large-scale renewals and expansion motions across the territory.
• Partner closely with an Account Manager who supports renewal execution, while retaining accountability for strategic renewal outcomes.
• Identify cross-program expansion opportunities within existing deployments.

Close Complex Enterprise SaaS Transactions

• Lead sophisticated, multi-threaded sales cycles involving technical validation, security review, contracting workflows, and executive sponsorship.
• Manage the full sales cycle from prospecting through negotiation and close, including large, complex, multi-year enterprise software agreements (deal sizes of $500K–$5M+).
• Navigate Federal procurement environments including FAR/DFARS requirements and common contract vehicles (IDIQs, GWACs, OTAs, GSA MAS, SEWP, CIO-SP3).
• Build strong internal deal governance and forecasting discipline through Salesforce.

Execute a Federal Partner Ecosystem Motion

• Develop and manage strategic co-sell relationships with major Federal Systems Integrators, including Leidos, SAIC, Booz Allen Hamilton, General Dynamics IT, and others.
• Partner with Federal distributors and VARs (e.g., Carahsoft) to navigate contract vehicles, renewal workflows, and net-new agency entry.
• Align with partner capture teams and distributor resources to position Mattermost within prime contracts, task orders, and program-level pursuits.
• Maintain clear ownership of deal strategy and close execution while leveraging partners to accelerate procurement and expand reach.

Deliver Predictable Revenue and Forecast Accountability

• Carry and achieve an annual quota across net-new and strategic expansion outcomes.
• Maintain high forecast accuracy, deal hygiene, and pipeline rigor in Salesforce.
• Provide clear visibility to Sales leadership and Finance on deal timing, risks, and execution plans.
• Develop account plans and Executive Business Reviews (EBRs) that align Mattermost capabilities to Navy mission requirements and long-term strategic priorities.
• Provide competitive intelligence and market feedback to product, marketing, and leadership teams to inform Mattermost's federal go-to-market strategy.
• Represent Mattermost at Navy and defense industry events and conferences (WEST, Sea-Air-Space, AFCEA, etc.).

What We're Looking For

Required Qualifications

• 7+ years of enterprise SaaS sales experience, with a minimum of 4 years selling directly into U.S. Navy or broader DoD accounts
• Demonstrated track record of meeting or exceeding quota, with deal sizes of $500K–$5M+
• Established network of relationships within the Navy: program offices, N-codes (N2/N6), PEO organizations, commands, and/or supporting prime contractors
• Experience co-selling with Federal Systems Integrators and navigating partner-influenced deal structures
• Deep familiarity with Navy and DoD acquisition processes, including FAR/DFARS, contract vehicles (GSA MAS, SEWP, CIO-SP3, DIBNet, etc.), and funding mechanisms (O&M, RDT&E, SBIR/STTR)
• Experience selling into CMMC, FedRAMP, IL4/IL5/IL6, or similar DoD compliance environments
• Exceptional communication and executive presentation skills; comfortable briefing flag officers, SES civilians, and C-level executives
• Self-starter with the ability to thrive in a fast-moving, remote-first environment with high levels of autonomy
• Availability to travel approximately one week per month for customer/prospect visits and events
• Must be a U.S. citizen and eligible to obtain a U.S. government security clearance

Clearance Requirements

• Must be eligible to obtain and maintain a U.S. security clearance
• Active Secret clearance preferred; TS/SCI is a plus

Preferred Qualifications

• Prior U.S. military service, preferably Navy or Marine Corps, or extensive experience in defense contracting supporting Navy programs
• Experience selling secure collaboration, DevSecOps tooling, cybersecurity, or mission-critical infrastructure software
• Familiarity with Navy IT modernization initiatives such as Project Overmatch, CANES, or NIWC-managed programs
• Experience supporting deployments in controlled or classified environments (IL4/IL5/IL6)
• Established relationships within key Navy stakeholders and FSI partner ecosystems
• Familiarity with Mattermost, Slack, Microsoft Teams, or competing collaboration platforms in a federal deployment context
• Bachelor's degree in Business, Information Technology, or a related field (or equivalent professional experience)

What Success Looks Like in Year 1

• Successfully retain and expand the major Navy renewal footprint
• Build executive-level relationships across Navy acquisition and mission hierarchies
• Establish repeatable co-sell execution with strategic FSIs
• Close net-new program opportunities across Navy commands and program offices
• Deliver predictable, finance-ready forecasting and pipeline visibility

Why Mattermost

Mattermost is uniquely positioned at the intersection of secure collaboration, mission software, and defense modernization. This role offers the opportunity to shape and scale Mattermost's presence within one of the largest and most strategic branches of the U.S. Department of Defense.

If you thrive in complex environments, understand how mission outcomes drive technology adoption, and want to sell software that matters—we'd love to hear from you.

Mattermost takes a market-based approach to pay and pay may vary depending on your location. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

JOB DESCRIPTION

Job Title:            Service Supervisor

Reports to:        Hawaii Island Branch Operations Manager

FLSA Status:      Exempt

Division:             HPC

Department:     Service

Locations:          Hilo

POSITION SUMMARY: Under the direction of the Hawaii Island Branch Operations Manager, the Service Supervisor accomplishes the departmental goals by developing parts sales and service opportunities with new customers, as well as maximizing sales with existing customers. The Service Supervisor ensures the successful daily operations of the branch.

ESSENTIAL FUNCTIONS:

1. Ensures successful operations of daily branch responsibilities by daily review of all timecards and service reports, daily work in progress (WIP) review, and reviewing work orders prior to closing.
2. Maintains records by recording problems and corrective actions planned and completing service reports and SIMS.
3. Assists with managing costs by identifying work orders that are higher than the estimated or quoted cost and reviewing the work schedule to update WIP priorities, segments, parts, deliveries, and completion deadline. Implements methods of payment by identifying credit status and obtaining approval for credit, if necessary.
4. Inputs data to computer by compiling and sorting information, establishing entry priorities, and completing input.
5. Maintains customer satisfaction by establishing rapport with customers and others in a position to help meet customer needs.
6. Assists with the preparation of machinery service by answering phones and data processing.
7. Maintains technicians’ payroll information by ensuring technicians’ repair description is correctly captured.
8. Prepares work orders by inputting data, contacting customers for purchase order numbers, obtaining credit approval if needed, collecting payment for cash jobs, and making copies for files.
9. Prepares vendor statements for approval by reviewing, researching unpaid invoices, and requesting for copies of outstanding invoices from vendors.
10. Prepares invoices for payment by verifying amounts, selecting account numbers, and making copies for files.
11. Maintains quality service by following organization standards.
12. Maintains technical knowledge by attending educational workshops and reviewing publications.
13. Supports cross departmental operations within the branch (Service, Sales, Rental, Parts).
14. Identifies and coordinates facility needs to include maintenance, repairs, improvements, and safety compliance.
15. Upon return of equipment, checks for damage and coordinates with service for fueling, repairs, etc.
16. Knowledgeable of Hawthorne Rent It Service processes, systems, and equipment.
17. Contributes to team effort by accomplishing related results as needed.
18. Conducts evaluations for direct reports.
19. Provides Ownership of Service and Branch Excellence Metrics for the branch.
20. Provides first level, on-island support for customer issues and disputes.
21. Is responsible for the branch WIP Management Process.
22. Is responsible for the rollout and adherence to corporate programs / ERP usage by the branch.
23. Ensures all service work is quoted and approved and proactively communicated to the customer.
24. Ensures corporate policy adherence for branch service operations staff, including service process control, safety, EHS, etc.
25. Ensures monthly EHS facility audits are conducted and communicated with corporate safety.
26. Is responsible for the branch Service vehicle fleet maintenance, licensing, and repair.
27. Completes all other duties as assigned by management.

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

1. Must have a high school diploma or equivalent.
2. Must have a minimum of 3-5 years experience in a CAT Dealer with demonstrated successful ability as a Service Coordinator.
3. Must have a valid Drivers License with a good driving record.
4. Must have PC skills.
5. Must have the ability to communicate clearly, both orally and in writing.
6. Must have the ability to multi task and establish priorities.
7. Must have the ability to maintain organization in a changing environment.
8. Must have the ability to maintain a flexible attitude and approach towards assignments and successfully operate under ambiguous guidelines.
9. Must have an excellent customer service aptitude and proper business etiquette.
10. One year proven experience in a lead, supervisory or relevant role (PREFERRED).

PHYSICAL DEMANDS:

1. Walking: Moves about on foot, often through uneven terrain.
2. Handling: Seizes, helps, or works with hands.
3. Lifting: Raises or lowers miscellaneous equipment up to 50 pounds.
4. Reaching: Extends hands and arms in any direction.
5. Stooping: Bends body downward and forward by bending at knees or waist.
6. Standing: Remains in standing position if required to perform various functions of the job.
7. Climbing: In and out of equipment.
8. Vision: Reads paperwork, employment files, and records on the computer.
9. Talking: Communicates by radio, phone, and in person.
10. Sitting: Sits at desk and in vehicles for extended periods.
11. Lifting: Lifts up to 60lbs. daily, frequent exertion.

ENVIRONMENTAL:          

1. Noise: Works in conditions with constant or intermittent noise.
2. Temp/Weather: Works in an office and shop environment with variations of temperature and weather.
3. Exposure: Subject to foul odors, fumes, and harsh substances.

Here’s what we Offer…

• Competitive Compensation
• A great work environment and culture
• Career growth and advancement opportunities
• Training
• Medical, Dental and Vision plans
• Medical Video Appointments available
• Health Savings Account available
• Paid Time Off (PTO) Pay
• 401(k) Plan + Company Matching
• Health and Dependent Care Flexible Spending Accounts
• Life & Accident Insurance
• Employee Assistance Programs
• Legal Plan
• Travel Assistance Plan
• Wellness Programs
• Referral Bonus Program
• Longevity Bonus Program
• Recognition Programs and much more
• Hawthorne CAT discounts
• Boot Reimbursement
• Tuition Reimbursement
• Company-Supplied Uniforms
• Advanced Technical Training
• Estimated Compensation $65,000 - $75,000 annually

Chowbus is a leading Asian restaurant technology SaaS platform, with deep roots in the North American market for years. Currently, we stand as a pioneering enterprise in the North American Asian Restaurant SaaS sector. Driven by precise market positioning and efficient product services, our business has achieved doubled growth annually, covering over 30 core states and 100 key cities across the U.S., and partnering with more than 10,000 Asian restaurants. We build tech ecosystems that help restaurants grow, serve with heart, and uplift their communities，our vision is to creat a world where culturally rooted food entrepreneurs thrive everywhere.

The Sales Manager is responsible for bringing Chowbus’ POS system to the local and regional restaurants. This role is focused on prospecting, building relationships, leading the sales cycle, and closing partnerships with prospective restaurants while promoting the Chowbus brand. By understanding our restaurants’ unique needs, this role will develop a customized technology solution that helps the restaurants’ business thrive.

What You'll Focus On

• Develop and maintain a deep understanding of the competitive landscape and determine how to best position Chowbus’ restaurant technology in the market.
• Research and qualify prospects that are a good fit for Chowbus’ restaurant technology platform.
• Engage in regular outbound prospecting via cold visits, calling, email, marketing campaigns, and other avenues.
• Conduct demos and develop a solution that best meets the prospects’ needs.
• Successfully accomplish assigned KPIs and goals that include, but are not limited to, daily outreach quotas and newly onboarded partners per month.
• Manage sales activities and results using Chowbus’ CRM tool.
• Partner with regional team to ensure that the expectations set during the sales process are executed during delivery of the product/service.

What You Bring

• Excellent written and verbal communication required
• Proven collaboration and teamwork skills required
• Strong ability to sell and upsell products required
• Ability to adapt to ever-changing environments required
• Ability to learn and quickly become proficient with new technology required
• Proficient using collaborative and internal tools, or can learn them quickly required (Salesforce, Slack, LinkedIn Sales Navigator, Google Apps)
• Bachelor’s degree in business or relevant field preferred
• 1 year of relevant experience highly preferred
• Are bilingual in Chinese

What We Offer

• A fair compensation package
• Medical, dental, and vision insurance
• 401(k)
• 100% employer-paid Short-Term Disability (STD)
• 100% employer-paid Life Insurance and option for additional employee-paid Life Insurance
• 100% employer-paid Accidental Death and Dismemberment (AD&D) Insurance and option for additional employee-paid AD&D Insurance
• Company holidays
• Birthday off
• Paid Parental Leave
• Flexible Paid Time Off (PTO)
• Employee Assistance Program (EAP)
• Monthly Stipend

The salary for this role is $50,000-$80,000 plus sales commission, depending on experience.

JOB DESCRIPTION

Job Title:            PDR Specialist

Reports to:        Service Manager

FLSA Status:      Non-exempt

Division:             HPC

Department:     Service

Union:                 ILWU

Locations:          Kauai

POSITION SUMMARY: Under the direction of the Service Manager, the PDR Specialist monitors, coordinates, and performs duties related to the rental and sales inventory. The PDR Specialist maintains trucks and equipment, cleans, pressure washes trucks and equipment, performs minor repairs and basic preventative maintenance for all manufacturers, maintains the rental yard, and demonstrates trucks and equipment.

ESSENTIAL FUNCTIONS:

1. Checks and prepares all incoming and outgoing Sales and Rental trucks and equipment.
2. Submits work orders for repair or maintenance of all trucks and equipment.
3. Maintains service and repair files on all sales and rental trucks and equipment.
4. Keeps the yard clean and organized.
5. Maintains all rental trucks and equipment. Washes, fuels, performs basic preventative maintenance per manufacturer’s specifications (240hr or first service only).
6. Performs the following minor repairs:
   • Minimal repairs to electrical components, limited to replacement of fixtures, bulbs, fuses, and belts.
   • Minimal repairs to chassis components, limited to replacement of brackets, buckets, and other attachments.
   • Minimal repairs to engine components, limited to replacement of oil filler caps, breather hoses, and dip sticks.
   • All major repairs will be conducted and performed in the main repair shop.
7. Demonstrates the safe and proper use of all trucks and equipment to customers.
8. Reports to and assists the Service Manager.
9. Completes all other duties as requested.

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

1. Must have a high school diploma or equivalent.
2. Must have a valid Drivers License with a good driving record.
3. Must have PC skills.
4. Must have the ability to communicate clearly, both orally and in writing.
5. Must be forklift certified or able to be certified within 60 days.
6. Must have some operational and mechanical knowledge of rental trucks and equipment.
7. Must have the ability to work with internal and external customers in a courteous and diplomatic manner.

PHYSICAL DEMANDS:

1. Walking: Moves about on foot, often through uneven terrain.
2. Hands/arms: Operates equipment and hand and power tools.
3. Handling: Seizes, helps, or works with hands.
4. Lifting: Raises or lowers miscellaneous equipment parts and tools.
5. Reaching: Extends hands and arms in any direction.
6. Stooping: Bends body downward and forward by bending at knees or waist.
7. Standing: Remains in standing position if required to perform various functions of the job.
8. Climbing: In and out of equipment.
9. Raising/Lowering: Goes up and down in man lifts.
10. Vision: Reads paperwork, work tickets, and parts and service books and operates heavy equipment.
11. Talking: Communicates by radio, phone, and in person.
12. Hearing: Hears well enough to discern mechanical problems for safety in and around shop and construction sites and to receive communication by radio, phone, and in person.
13. Sitting: Sits in equipment and vehicles for extended periods.
14. Laying: Lies in prone position under vehicles and equipment for extended periods.
15. Lifting: Lifts up to 60lbs. daily, frequent exertion.

ENVIRONMENTAL:          

1. Noise: Works in conditions with constant or intermittent noise.
2. Temp/Weather: Works outside and in shop with variations of temperature and weather.
3. Exposure: Subject to foul odors, fumes, and harsh substances.

Here’s what we Offer…

• Competitive Compensation
• A great work environment and culture
• Career growth and advancement opportunities
• Training
• Medical, Dental and Vision plans
• Medical Video Appointments available
• Health Savings Account available
• Paid Time Off (PTO) Pay
• 401(k) Plan + Company Matching
• Health and Dependent Care Flexible Spending Accounts
• Life & Accident Insurance
• Employee Assistance Programs
• Legal Plan
• Travel Assistance Plan
• Wellness Programs
• Referral Bonus Program
• Longevity Bonus Program
• Recognition Programs and much more
• Hawthorne CAT discounts
• Boot Reimbursement
• Tuition Reimbursement
• Company-Supplied Uniforms
• Advanced Technical Training
• Estimated Compensation $24.22 - $26.47 annually

Job Title:           Technical Services Support Admin Intern

Reports to:        Technical Services Manager

FLSA Status:    Non-Exempt

Division:            HPC

Department:      Product Support

Location(s):      Waipahu

POSITION SUMMARY:   Under direct supervision of the Technical Services Manager, this position exists to assist the Technical Services Manager as a liaison between the dealership and CAT®. The incumbent will work in support of the Technical Services Manager to communicate with Caterpillar® and relay any pertinent information as needed to the dealership and the customers. 

ESSENTIAL FUNCTIONS:

1. Working under the direction of HPC Technical Services Manager, (TSM) keeps personnel informed of the latest updates from CAT® by maintaining a Technical Library and distributing technical information within HPC.
2. Assists TSM in accurately providing timely information to Sales, Parts, and Service by meeting customer needs and minimizing or eliminating startup and operating problems, reducing rework, and verify any complaints by comparing operation with normal or specified operation.
3. Assists TSM in administering the appropriate Sales and Service literature by identifying application zone and describing critical factors and recommendations to factory or user as needed.
4. Assists TSM to determine cause of wear, failure, reusability, and salvage methods on worn or failed parts.
5. Assists with conducting inspections and generating reports of deficiencies for user or for factory.
6. Assists TSM with measuring scheduled oil sampling results and makes recommendations to user as needed.
7. Takes into consideration Dealer and factory liability when reporting and investigating an accident in support of TSM.
8. Assists TSM in administering and maintaining ongoing log of product problems and actions that were needed to resolve.
9. Provides technical assistance for the internal HPC employees.
10. Contributes to team effort by accomplishing related results as needed.
11. Works safely at all times and follows HPC safety policies, procedures and practices.
12. Performs all other duties as assigned by management.

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

1. Must have a high school diploma or have passed a GED test or can provide verification of all formal classroom study or hands on experience related to heavy equipment repairs.
2. Enrollment in an accredited 2-4 year Post Secondary Technical Education Program, with a minimum of one semester completed.
3. AA degree from a trade school preferred.
4. Must have a valid Hawaii “Class 3” Driver’s License with a good driving record.
5. Must have working knowledge of Word, Excel and Microsoft Office Suite.
6. Demonstrate excellent communication skills both verbal and written.
7. Ability to work in team environment and possess positive attitude.
8. Ability to multitask and establish priorities.
9. Ability to maintain a flexible attitude and approach towards assignments and successfully operate under ambiguous guidelines.

PHYSICAL DEMANDS:

1. Walking: Moves about on foot often through uneven terrain.
2. Handling: Picks up items, helps or works with hands.
3. Lifting: Up to 60lbs.  Daily; frequent exertion.
4. Reaching: Extends hands and arms in any direction.
5. Stooping: Bends body downward and forward by bending at knees or waist.
6. Standing: Remains in standing position.  If required to perform various functions of the job.
7. Climbing: In and out of equipment and operated heavy equipment.
8. Vision: Read work tickets, parts and service books.
9. Talking: Communications by radio, phone, and in person.
10. Sitting: Sits in equipment, vehicles, and at desk for long periods of time.
11. Driving: Drives company vehicle to and from jobsites on the entire island.

ENVIRONMENTAL:          

1. Noise: Works in conditions with constant or intermittent noise.
2. Temp/Weather: Works indoors and outdoors with variations of temperature and weather conditions.
3. Exposure: Foul odors, fumes and harsh substances.

Here’s what we Offer…

• Competitive Compensation
• A great work environment and culture
• Career growth and advancement opportunities
• Training
• Medical, Dental and Vision plans
• Medical Video Appointments available
• Health Savings Account available
• Paid Time Off (PTO) Pay
• 401(k) Plan + Company Matching
• Health and Dependent Care Flexible Spending Accounts
• Life & Accident Insurance
• Employee Assistance Programs
• Legal Plan
• Travel Assistance Plan
• Wellness Programs
• Referral Bonus Program
• Longevity Bonus Program
• Recognition Programs and much more
• Hawthorne CAT discounts
• Boot Reimbursement
• Tuition Reimbursement
• Company-Supplied Uniforms
• Advanced Technical Training
• Estimated Compensation $19.00-$20.00 hourly