Creative Manager | Hawthorne Residential Partners

Location: Remote  

Creative Manager | Position Summary  

The Creative Manager plays a key role in bringing the Hawthorne brand to life across our portfolio. This position leads the planning, coordination, and execution of creative and marketing projects while also contributing directly to design and content development. 

This role sits at the intersection of strategy, creativity, and execution—ensuring projects are delivered on time, on brand, and reflective of Hawthorne’s mission. From campaign concepts to community-level materials, this position ensures every detail is thoughtful, consistent, and impactful. 
 

Creative Manager |  Job Functions 

Creative Development & Design  

• Act as creative design lead for marketing graphics and illustrations  

• Execute design work across a variety of formats, including: 

• Digital campaigns 

• Social media content 

• Print collateral and signage 

• Email and promotional materials 

• Translate marketing and brand strategy into visually compelling, on-brand creative 

• Provide creative direction across projects, ensuring a cohesive visual and storytelling approach 

• Maintain consistency across all creative assets, ensuring alignment with Hawthorne’s brand standards 

• Serve as a brand guardian, ensuring all materials reflect Hawthorne’s voice, tone, and visual identity 

Project Management & Execution  

• Manage the full lifecycle of creative projects—from intake and briefing through final delivery 

• Develop and maintain project timelines, workflows, and deliverables 

• Ensure projects are completed on time, on brand, and aligned with marketing priorities 

• Review and approve creative deliverables to ensure accuracy, quality, and brand alignment 

Creative Asset & System Management 

• Manage and maintain internal creative asset management systems, ensuring all assets are organized, accessible, and up to date 

• Establish and enforce standards for file naming, version control, and asset organization 

• Oversee the lifecycle of creative assets, ensuring teams are using the most current, approved materials 

• Partner with teams to streamline asset access and improve efficiency across marketing and on-site teams 

Collaborate Cross-Functionally 

• Collaborate with leadership to align creative initiatives with broader marketing and brand strategy 

• Partner with Corporate and Community Teams to meet creative goals while maintaining brand consistency 

• Collaborate with leadership to align creative initiatives with broader marketing and brand strategy 

Required Qualifications: 

• 5+ years' experience in marketing or related fields 

• Experience in Adobe Suite, Figma 

• Experience in multifamily, real estate, or hospitality strongly preferred. 

• Experience in marketing, branding, or content creation 

• Strong written and visual communication skills 

• Strong self-management skills 

• Oversees timelines and proactively advances projects to ensure on-time completion 

• Ability to manage multiple priorities and travel regularly 

• Comfort working autonomously and cross-functionally 

• Creative thinker with an eye for detail and storytelling 

Benefits That Matter  

When you join our team, you’re stepping into a culture built around growth, wellbeing, and genuine care for our people. We’re committed to helping you thrive—professionally, personally, and financially.  

Here’s what you can look forward to:  

Personal & Financial Benefits  

• Enjoy Your Time Off: Start with 22 days of vacation, sick, and personal time. 

• Make an Impact: Enjoy 16 hours of paid volunteer time annually. 

• Recharge & Celebrate:  

• 10 paid holidays + 1 floating holiday of your choice  

• 8 hours off to celebrate your birthday 

• Future Planning: Company 401(k) match to support your financial goals. 

• Financial Wellness Reimbursement: Resources to support your long-term financial health. 

• Referral Bonuses: Earn rewards for bringing great talent to the team. 

• Exclusive Discounts: Access to savings at over 1 million retailers and Hawthorne guest suite discounts. 

Personal & Professional Development 

• Comprehensive Onboarding: Feel supported and prepared from day one. 

• Ongoing Learning: Tailored training programs to help you grow your skills and career. 

• Career Pathing: Clear, defined progression opportunities. 

• Hawthorne Cares Fund: Financial assistance available for unexpected emergencies. 

• Celebrate Success: Participate in annual Sales Rally events and contests. 

• Education Reimbursement: We invest in your continued learning. 

Health & Wellness Benefits 

• Medical & Vision: Comprehensive plans designed for peace of mind. 

• Dental & Life Insurance: 100% company-paid coverage. 

• Paid Family Leave: Maternity, paternity, and adoption leave so you can focus on what matters most. 

• 24/7/365 Telehealth Access: Connect with doctors anytime, anywhere. 

• Wellness Incentives: Earn rewards for taking care of your health. 

• Short-Term & Long-Term Disability Plan: Added protection for life’s unexpected moments. 

• Leave Bank: Additional paid time off during medical emergencies or natural disasters. 

• Fitness Reimbursement: Cash toward your gym or fitness membership. 

• Mental Wellness Tools: Free premium health and wellness subscriptions (a $450 value). 

• New Parent Perk: One year of free diapers for growing families.* 

About Hawthorne 

Hawthorne Residential Partners is a leading multifamily real estate management company headquartered in Greensboro, NC. We are proudly ranked among the Top 50 largest multifamily management companies in the United States, managing more than 64,000 apartment homes across 275+ properties and overseeing $12.5+ billion in assets throughout the Southeast, Florida, and Texas. 

Hawthorne is nationally recognized for operational excellence and resident satisfaction and is currently ranked #1 in resident satisfaction among NMHC Top 50 Managers, holding the highest score of any Division I management firm in the country. Guided by our “Live It” culture to leave people better than we found them, we are committed to delivering exceptional living experiences through thoughtful execution and strong performance at every level of the organization. 

About the Role

We’re looking for a detail-oriented, creatively-driven Senior Brand Designer to support the execution and evolution of Flexport’s visual identity across multiple touch points. We want someone who is a systems thinker and is skilled at creating scalable design solutions and thinking holistically about the brand ecosystem. This role blends hands-on design work with project and vendor management, ensuring consistency, quality, and speed across a wide variety of brand expressions—from our website and marketing campaigns to sales decks and internal presentations.

You’ll partner closely with marketing, product, and executive teams to produce thoughtful, on-brand creative that elevates our message and moves our business forward.

You Will

• Production & Event Design: Translate creative strategy into a cohesive brand experience across digital platforms and physical spaces—ranging from large-scale event signage and spatial wayfinding to premium swag and print collateral.
• Website Design: Design and maintain brand-forward web experiences in close partnership with web developers and digital marketers.
• Presentation & Deck Design: Build and refine executive presentations, sales materials, and keynote visuals that are both beautiful and effective.
• Illustration & Graphics: Create and manage a library of custom illustrations, icons, and infographics to support Flexport’s storytelling.
• Photo Editing & Management: Curate and edit photography for use across marketing channels; maintain our image library to ensure easy access and brand alignment.
• Vendor Management: Oversee external design vendors and contractors, ensuring they deliver high-quality work on time and on brand.

You Should Have

• 5-7 years of experience in brand design, visual communication, or similar creative role—ideally at a fast-paced tech or B2B company.
• A strong portfolio showcasing a range of production and digital design work, with a keen eye for layout, typography, and visual hierarchy.
• Expertise in Adobe Creative Suite, Figma, Canva, and presentation tools like Google Slides.
• Well-versed in leveraging AI to enhance the creative process.
• Experience working within and evolving brand guidelines.
• Strong project management and communication skills; able to manage multiple workstreams and stakeholders simultaneously.
• Experience managing creative vendors or freelancers is a plus.
• Familiarity with web development or CMS platforms [Contentful].

This is a temporary contract position.

#LI-onsite

About Fellow

We believe that the act of making should be meaningful and fulfilling, done with intention and precision. Fellow makes beautifully functional tools for any kitchen, designed in San Francisco and used around the world. When the simple motions of life become small moments of joy, that's Everyday Magic.™

We’re looking for a Visual Designer to create brand-forward, performance-driven creative across paid, web, email, and marketplace channels—helping Fellow show up beautifully and convert effectively across every customer touchpoint.

This role is based in our San Francisco, CA office and requires regular in-office presence in accordance with company policy. 

Who You Are

Fellow is looking for a brand-forward, performance-minded Visual Designer to help shape how our brand shows up—and converts—across all touchpoints. In this role, you’ll create high-quality, on-brand creative that drives results across paid media, email, web, and marketplace channels, while helping scale Fellow’s visual systems as the business grows. This role will collaborate with our Brand and Creative teams as well as other cross-functional partners.

You’ll collaborate closely with internal creative and marketing teams, as well as external agency partners, to own design execution from concept through launch. This role is ideal for a designer who values strong brand craft, understands performance constraints, and enjoys building scalable tools that enable fast iteration and testing.

What You’ll Do

• Design on-brand, performance-driven ad creative across paid channels
• Collaborate with stakeholders + copywriters to design email campaigns email campaigns, website layouts, and digital marketing experiences
• Design assets for Amazon storefronts, wholesale materials, and retail partnerships
• Balance brand storytelling with conversion-focused layouts, messaging hierarchy, and format-specific design
• Prepare, export, and deliver paid media assets to our external ad agency, ensuring accuracy across specs, formats, and placements
• Partner with brand, social, DTC, Amazon, and agency teams to support ongoing creative testing and iteration
• Maintain brand consistency while adapting creative for different audiences, platforms, and performance goals
• Keep design files organized, documented, and easy to scale across teams 
• Gain a deep understanding of our products and their functionalities

Qualifications

• You have 5+ years of experience in visual or digital design across brand and performance marketing
• You have designed paid media creative and understand how design decisions impact performance
• Are fluent in Figma and Adobe Creative Suite, with experience building and maintaining design systems
• Can design within constraints while still delivering elevated, thoughtful brand work
• Enjoy collaborating closely with marketers and agency partners
• Are detail-oriented, highly organized, and comfortable owning execution end-to-end
• Have an appreciation for well-designed consumer products and an interest in the specialty coffee space

Why You’ll Love This Role

• A creative, fast-moving environment where ideas turn into action
• Competitive compensation including employee equity plan
• Generous paid time off plan
• 401k with company contribution after 6 months of employment
• Medical/dental/vision insurance
• Better Yourself Wellness credit & Better Your Community donation matching
• Monthly Fitness Stipend
• Summer Fridays
• Paid Parental Leave
• Generous discount on Fellow products
• Best coffee anywhere

Salary range - $100,000 - $120,000 based on experience.  Plus, bonus and equity package.

Our highest goal at Fellow is creating a safe, inclusive, and rewarding environment where everyone can bring their whole selves to work and thrive. We are committed to building diverse teams and strongly encourage people from underrepresented groups, including but not limited to women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. 

Fellow is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity, gender expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.

About the Role

At Opendoor, AI isn't a side project - it's how we work. Across the company, teams default to AI to solve problems, ship faster, and remove friction from everything we do. The AI Operations team sits at the intersection of data, AI engineering, and operational systems. 

You will help define the future of how we work across our Operations by building AI powered workflows, automation, and experiences that drive leverage across Operations. This is high agency work in high ambiguity - turning messy problems into clean solutions, prototyping fast, and shipping.

You'll design systems and influence tooling decisions that affect how our operations scale – so we need people who think critically about what they build, why, the impact it will have on our operations and how to measure success. 

We're looking for AI-native builders to join our team, blending Operational expertise and systems thinking to drive leverage across our teams. If you default to AI in how you approach work, you’ll fit right in. 

Why Join Us

• Opportunity to shape AI Operations from the ground up
• Work on cutting-edge systems directly impacting our Customers and Operations 
• Collaborate with talented engineers, data scientists, product teams, and operational teams 

What You'll Do

• Turn ambiguous business problems into clear system designs, experiments, and implementation plans
• Identify and implement opportunities to improve our operational reliability, efficiency, and cost
• Prototype and ship rapid experiments that test improvements to workflows
• Evaluate build-vs-integrate decisions for AI tools and automation, with a bias toward scalable, maintainable solutions over one-off demos
• Build and maintain AI-powered automation, internal tools to improve how we work
• Assess and pressure-test system architectures — your own and others' — for scaling limitations, failure modes, and operational sustainability
• Maintain clean, trustworthy data through thoughtful schemas, audits, and dashboards that improve visibility and decision making
• Implement monitoring and alerting for model performance, latency, and drift detection
• Troubleshoot production issues and conduct root cause analysis

• Partner with data scientists and R&D to operationalize models
• Develop runbooks, documentation, and best practices for AI Operations

What We're Looking For

AI Alchemy: You have high agency and a tinkering mindset. You default to experimenting, running variations with new tools and methods - LLMs, automation platforms, coding assistants until you can transmute data into high quality results. You're comfortable writing SQL, working with APIs, and stitching tools together to ship solutions fast.

Systems Thinking: You understand how data flows, business and systems objectives, how decisions get made, and how changes in one part of an operation ripple across others. You evaluate global vs. local trade-offs and can explain why a solution that works today might break at scale - before someone has to ask.

System Design: You take complex, messy problems and reduce them to simple, durable architecture. You know when to build custom vs. integrate existing tools, and you proactively identify scaling limitations before they become technical debt.

Communication: Articulate problems clearly to both technical and non-technical audiences. You write clean documentation, build dashboards that tell a story, and can walk a stakeholder through your design rationale.

Impact Driven: You optimize for impact over novelty, choosing the right tools for the job rather than chasing trends with a long range horizon, observability to ensure performance, scalability and resiliency 

Additionally:

• Familiarity with LLM deployment, context engineering and comfortable writing SQL 
• Understanding of machine learning lifecycle concepts: training, evaluation, deployment, monitoring
• 5+ years of experience in operations and data experience 

Tools and Technologies

You'll work across a range of tools and we expect this list to evolve. Current stack includes:

• AI coding assistants: Claude Code, Cursor, or similar 
• Rapid prototyping tools: Lovable, Replit, Figma
• Workflow automation: Gumloop, Zapier, or similar platforms
• Experience with MCP integrations is a plus
• Experience with data platforms (Snowflake, Databricks) is a plus
• Background in agentic AI frameworks or building automation flows is a plus

Bonus Domain Expertise

You don't need deep expertise in all of these, but experience in one or more is a strong signal

• Pricing and valuation
• Sales,support, partnerships 
• Home operations 
• Homes support 

Summary

As a Product Design Director at Shift4, you will be the cornerstone of design innovation and collaboration, reporting directly to the VP, Product Design. You will lead the Shift4 Dine design strategy through complexity and ambiguity, crafting AI‑native user experiences that exemplify impact, consistency, simplicity, and elegance across platforms and systems.

You will own the end‑to‑end design vision for Shift4 Dine and drive key initiatives across Web and Android, ensuring a cohesive, modern experience that thoughtfully incorporates AI into critical workflows. 

The ideal candidate has a background as a traditional UI designer (pixel‑perfect visuals, deep Figma expertise, strong interaction design) and has layered on AI‑native thinking, front‑end fluency, and a pragmatic understanding of how AI is reshaping design and development in 2026.

This is an onsite role based at Shift4's Tampa, FL location. 

Relocation assistance may be available. 

Responsibilities

• Lead the design of intuitive, high‑impact user experiences across the Shift4 product portfolio, with primary ownership of Shift4 Dine and key initiatives on Web and Android.
• Define and evolve an AI‑native experience strategy for Shift4 Dine: identify where AI (copilots, recommendations, automation, generative flows) meaningfully improves merchant and staff workflows—and where it should not.
• Leverage AI‑powered design and prototyping tools (e.g., Figma AI features, Claude‑style assistants, code‑aware tools) to explore concepts, generate variants, and rapidly move from idea to interactive prototype.
• Act as a hands‑on design leader on complex, cross‑platform projects while mentoring and directing other designers to elevate craft, quality, and consistency.
• Translate user insights, data, and product strategy into clear design hypotheses and solutions that drive merchant adoption, satisfaction, and measurable business outcomes.
• Partner closely with Product and Engineering leadership to align on product strategy, scope, technical constraints, and delivery timelines; ensure design decisions are grounded in what is feasible in today’s AI‑enabled stack.
• Establish and champion AI UX patterns for the portfolio (assistants, inline suggestions, explainability, error and fallback states, human‑in‑the‑loop correction) and ensure they are implemented consistently across products.
• Contribute to, govern, and evolve scalable design systems, patterns, and best practices across platforms—ensuring components, tokens, and documentation are “AI‑ready” for design‑to‑code workflows.
• Use AI tools to streamline design workflows (research synthesis, content and UX copy, documentation, design QA) while maintaining a critical eye for quality, bias, and brand alignment.
• Navigate ambiguity and rapidly changing AI capabilities; balance long‑term strategic investments with near‑term iterative delivery to ensure outcomes meet both user and business needs.

Qualifications

• Bachelor’s or Master’s in Design or equivalent experience.
• 9+ years in UI/UX or product design with a portfolio showing end‑to‑end product work and strong visual/interaction design across Web and Android.
• Expert proficiency in Figma (components, variants, auto‑layout, tokens, Dev Mode) and experience working with design systems at scale.
• Working knowledge of front‑end fundamentals (HTML/CSS, component/state thinking; React or similar) to read and lightly edit UI code and review AI‑generated output.
• Understanding of how Figma components map to React/Vue components and how design tokens map to CSS/Tailwind, including implications for design‑to‑code and AI tooling.
• Experience using AI tools in the design workflow (e.g., generating UX copy, exploring layout alternatives, creating documentation, or quality‑controlling AI‑generated assets).
• Proven experience contributing to and evolving design systems, patterns, and frameworks—and implementing them directly in design and prototyping tools.
• Demonstrated ability to mentor designers, influence cross‑functional partners, and navigate ambiguity while balancing long‑term strategy with pragmatic execution.

#LI-BN1

We’re looking for a Product Designer, AI to be the connective tissue between Product Design and Engineering. This role sits at the intersection of AI, UX, front‑end implementation, and systems thinking: you turn Figma into robust, reusable code, shape our design system in production, and lay the technical foundations that allow the Design organization to scale.

You’ll build interactive, high‑fidelity prototypes and production‑ready UI components, using AI‑assisted tools to accelerate exploration, prototyping, and iteration. You’ll partner closely with product designers, engineers, and product managers to bring ideas to life quickly, test them with users, and translate strong design intent into scalable implementation and a reliable design‑to‑code pipeline.

This role is onsite based at Shift4's location in Tampa, FL.

Responsibilities

Bridge design and engineering

• Translate design specs, components, and interaction patterns into high‑quality front‑end implementations that can be adopted by engineering teams.
• Work closely with designers to refine interaction details, states, and edge cases, then express them as code, stories, and clear usage guidelines.
• Collaborate with engineers to ensure prototypes align with technical constraints and can transition smoothly toward production.

Prototyping and AI‑assisted workflows

• Build high‑fidelity, interactive prototypes using a mix of design tools, AI prototyping tools (e.g., Claude‑style assistants, Replit, Figma AI), and code.
• Use AI‑assisted tools to rapidly explore ideas, generate UI logic, scaffold components, and iterate faster while maintaining implementation quality and consistency.
• Support UX research by preparing realistic prototypes for testing and iterating quickly based on user feedback and data.

Design System in Code

• Build and maintain the coded design system (components, tokens, utilities) in partnership with design system owners and front‑end leads.
• Ensure a tight mapping between Figma and code so components, variants, and tokens in Figma have clear, predictable equivalents in React/Vue and CSS/Tailwind.
• Establish standards for accessibility, performance, and theming within the component library, and ensure these standards are upheld across teams.

Foundations, tools, and workflows

• Set up and evolve tools, workflows, and repository structures that designers rely on for design‑to‑code (e.g., Storybook, design system sites, sandboxes, playgrounds).
• Define foundational conventions (naming, file structure, contribution guidelines, review processes) that make it easy for designers and engineers to extend the system.
• Partner with platform and DevEx teams to integrate design system components into product repos and CI/CD workflows.

Collaboration and enablement

• Pair with designers to upskill them on implementation realities and with engineers to deepen their understanding of design intent and UX quality.
• Support the adoption of AI prototyping tools and AI‑driven workflows within the design team, helping designers build confidence and fluency with new technologies.
• Create documentation, examples, and “how‑to” guides that help product teams use and extend the design system correctly.

Qualifications

• 8+ years of experience in product design engineering, UX engineering, design technology, UI engineering, or a similar hybrid role with strong knowledge
  of AI tools to accelerate design and development workflows, and interest in shaping how they’re used in design‑to‑code.
• Strong understanding of product design principles, UX patterns, and interaction design, with examples of complex product workflows.
• Strong proficiency in modern front‑end technologies: HTML, CSS, JavaScript/TypeScript, and a component framework such as React.
• Demonstrated experience implementing and maintaining a component library or design system in production.
• Comfortable working in Figma (or equivalent) and mapping design structures (components, variants, tokens) to code architectures.
• Experience building prototypes that go beyond click‑throughs (real data, logic, interactions, and edge cases).
• Experience collaborating closely with product designers, engineers, and product managers to ship user‑facing features in cross‑functional, Agile teams.
• Strong communication skills in English both written and verbal an with the ability to explain both design and technical decisions clearly to diverse stakeholders.
• Experience with design systems and component libraries, including contribution and governance.
•  

Nice‑to‑have

• Experience in a SaaS or payments/fintech environment with complex, data‑heavy interfaces.
• Familiarity with mobile platforms (Android; Kotlin a plus).
• Experience with documentation tools (Storybook, MDX, internal component galleries) and design system governance.
• Comfort with basic backend concepts and APIs sufficient to wire up realistic data into prototypes and component examples.
• Experience exploring and prototyping new interaction models, including AI‑assisted user flows, automated tasks, agent‑based experiences, voice interactions, or hardware‑connected interfaces.

#LI-BN1

Senior UX / User Experience Researcher

Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry.

What we’re looking for

The Merchant Experience team is building a research practice within Shift4 Labs™ a customer-led product incubator purpose-built to design products that propel our Merchants forward. We are looking for an experienced, human-centered User Experience Researcher to support current product initiatives and establish the foundations of the Shift4 Labs design research practice. 

Our initial phase will be focused on establishing a nimble usability evaluation processes and formalizing our customer insights.  Ultimately, we hope to grow the research practice within Shift4 Labs to incorporate more generative research activities.  

The ideal candidate for this role is a highly skilled product researcher with a deep understanding of the role customer research plays in creating best-in-class experiences with an equal mix of usability and desirability. The candidate should have a balanced view of the relationship between customer needs and business goals and be able to articulate clear and practical insights to internal stakeholders.  

This role is onsite and can be based at any of the following Shift4 locations: Tampa, FL (preferred location) / Atlanta, GA / Center Valley, PA / Las Vegas, NV / Toronto, Canada

Relocation assistance may be available. 

Responsibilities

• Plan and implement necessary research initiatives based on product roadmaps and organizational initiatives.  
• Author and conduct various types of usability evaluations, including moderated, unmoderated, and prototype testing which may include  experiments, t-tests, A/B tests, and other data analysis.
• Apply diverse research methods such as interviews, surveys, contextual inquiries, ethnography, and diary studies to address key questions.  
• Facilitate workshops and collaborative sessions to assist customers in articulating business needs. 
• Create process flows, wireframes, mockups and functional prototypes to effectively communicate design strategies and detailed interaction behaviors. 
• Synthesize findings into clear, actionable insights and influence key stakeholders through storytelling and evidence-based recommendations.
• Help build product metrics measurement programs, platforms and reporting mechanisms to scale growing organizational needs.
• Develop and maintain a repository of research findings and standard methodologies to promote organizational learning and drive continuous improvements. 

Qualifications

• 7+ years hands-on of experience in UX research with a focus on usability testing and mixed-method studies.
• Excellence in evaluative research (e.g., usability testing, prototype validation, A/B testing).
• Excellent written communication, presentation, and interpersonal skills in English; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.
• Focused interest in growing into the generative research insights arena of UX. 
• Ability to independently drive multiple concurrent projects in an agile environment.
• Experience in complex B2B SaaS or enterprise platforms with multiple personas.  
• A robust portfolio showcasing prior research projects with both desktop + mobile research outcomes. 

Preferred Skills (Additional skills that are a plus to have):

• Working knowledge of Figma. 

#LI-BN1

Clearwater positions open to candidates located in greater Tampa Bay area.

As the Snr. Product Manager for Data and Platform Insights, you will champion a "Curate then Democratize" strategy. Initially, you will focus on perfecting our native, curated reporting—ensuring every Admin has immediate, actionable insights to prove ROI. Simultaneously, you will lay the groundwork to democratize this data by defining how our APIs and data pipelines enable sophisticated enterprise customers to extend these insights into their own reporting ecosystems. You are the bridge between complex data engineering and the customer's need for operational clarity.

Responsibilities:

• Own the Insights Roadmap: Define the product strategy for our Reporting, Analytics, and Risk Scoring capabilities. You will balance the immediate delivery of polished, out-of-the-box Executive Reports with the long-term vision of opening up our data architecture for customer self-service.
• Turn Data into Outcomes: Move beyond static tables. Design customer-facing dashboards and visualizations that highlight "Risk Areas" and proactively suggest remediation steps (e.g., "This group needs more training on CEO Fraud") and clearly demonstrate Business Outcomes to the relevant stakeholder.
• Enterprise Extensibility: Define how our platform "hooks" into the broader enterprise ecosystem. While you don't need to be a Tableau wizard, you must understand how data exports and APIs enable customers to ingest our risk score and platform data into their own tools (Splunk, Power BI, etc.) for deeper analysis.
• Master the Customer Data Lifecycle: Work closely with Data Engineering to ensure our customer-facing data pipelines are performant and accurate. You will ensure that the massive scale of data we ingest is transformed into meaningful reports without user-perceived latency.
• Executive Storytelling: Build reporting features specifically designed for the C-Suite and Board of Directors, making it effortless for Admins to demonstrate the ROI of the KnowBe4 platform.
• Customer Intelligence: Conduct deep-dive research with our customers to understand the questions they wish they could answer, identifying gaps that competitors miss.

Qualifications

• 3+ years of Product Management experience, specifically managing data-heavy products, analytics platforms, or B2B SaaS reporting tools.
• BS degree in Computer Science, Data Science, Business, or related technical field preferred.
• Data Ecosystem Fluency: You understand the "hooks" of the data ecosystem. You might not build Power BI dashboards daily, but you understand API structures, data exports, and how enterprise customers consume SaaS data in external BI tools.
• Technical Fluency: Ability to engage in technical trade-off conversations with Data Engineers regarding latency, storage, and query performance.
• Tool Proficiency: Experience with JIRA, Figma, and comfort with Google Workspace.
• Analytical Storytelling: The ability to look at a spreadsheet of raw data and visualize the "Headline" that a user needs to see.
• Extreme Ownership: You thrive in ambiguous environments where you own the outcome of your data accuracy and product success.
• Influence Mastery: Exceptional ability to work with diverse teams (Engineering, QA, Sales) by leading without authority.
• Strategic Problem Solver: You balance solving for existing customers' reporting needs today while designing for the AI-driven data future of 2-5 years from now.

COMPANY OVERVIEW

ThreatLocker® is a leader in endpoint protection technologies, providing enterprise-level cybersecurity tools to improve the security of servers and endpoints. The ThreatLocker® platform with Application Allowlisting, Ringfencing™, Storage Control, Elevation Control, Endpoint Network Control, Configuration Management, and Operational Alert solutions are leading the cybersecurity market toward a more secure approach of blocking the exploits of application vulnerabilities.

JOB OVERVIEW

Are you passionate about graphic design, want to gain hands-on experience, and are looking to build a strong portfolio? Look no further! We are seeking a driven, hard-working team player who wants to dive into the corporate marketing world, learn new graphic design skills and artistry while learning from professionals, and collaborating with other team members from our marketing department.

This role will support the graphics team by creating and managing assets for digital advertising, social media, tradeshows, printing, presentations, and much more all while maintaining brand consistency and bringing fun ideas to life. ThreatLocker Graphic Design Intern is responsible for, but not limited to:

• Using design templates to create marketing materials such as email marketing campaigns assets, blogs, white papers, brochures, presentations, and other multimedia assets.
• Collaborating directly with senior designers to learn the development and implementation of industry-level design.
• Contributing to user-centric digital experiences where applicable using UX/UI design practices.
• Maintaining brand guidelines across all deliverables and ensuring adherence to visual standards.
• Staying on deadline and within compliance guidelines.
• Reviewing and implementing constructive feedback to maintain high-quality standards.
• Other duties as assigned.
• The role will be based in Orlando, FL and is an in-office position.

REQUIRED QUALIFICATIONS

• Basic understanding of design principles, typography, color theory, and responsive design.
• Familiarity with Adobe Creative Suite (Illustrator, Photoshop, InDesign, PowerPoint)
• Strong communication and time management skills.
• Attention to detail, creativity, and willingness to learn from senior designers.
• The ideal candidate is organized, eager to learn, and capable of managing multiple projects while meeting deadlines.

PREFERED QUALIFICATIONS

• Portfolio demonstrating design work (academic, personal, or professional).
• Understanding of UX/UI principles and tools such as Figma, Sketch, or Adobe XD

WORKING CONDITIONS

This internship offers an opportunity to build a diverse portfolio, develop professional design skills, and gain real-world experience in a collaborative and innovative environment. The duties described below are representative of those encountered while performing the essential functions of this position. If necessary, reasonable accommodation may be requested and will be evaluated for its relationship to the essential functions that must be performed.

• Job will be performed in an office environment but may require travel to visit company offices and/or property locations.
• While performing duties, may occasionally be required to stand, walk, sit, reach with hands and arms, climb or balance, stoop or kneel, talk and hear, and use fingers and hands to feel objects and tools.
• Must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required include close vision, distance vision, depth perception, and the ability to adjust focus.

A background check and drug/substance screening are required after a conditional offer. Employment will proceed only upon receiving clear results from both.

ThreatLocker also conducts randomized drug and substance testing approximately every 60 days, in line with the same screening standards.

About Fellow

We believe that the act of making should be meaningful and fulfilling, done with intention and precision. Fellow makes beautifully functional tools for any kitchen, designed in San Francisco and used around the world. When the simple motions of life become small moments of joy, that's Everyday Magic.™

We’re looking for a Firmware Engineer to design, develop, and maintain robust and scalable UX and communication firmware for our IoT platform. 

This role is based in our office in San Francisco, CA and is required to have an in office presence. 

Who You Are

We are a small, agile team passionate about delivering high-quality experiences across on-device firmware, backend systems, and mobile apps. These experiences enable our customers to interact with Fellow’s connected products. 

You will be responsible for the development, maintenance, and optimization of our backend systems and IoT infrastructure. Your role will be critical in ensuring seamless connectivity between our hardware devices, mobile app, and cloud backend.

What You’ll Do

• UX: Design and maintain a scalable IoT UX platform by building a reusable LVGL-based UX architecture and component library, ensuring responsive and reliable user interactions. Integrating closely with firmware through a robust communication layer (Brista) that supports both internal system coordination and external connectivity (serial for prototyping, Wi-Fi for production).
• Analytics: Own analytics for user interactions, on-device Business Intelligence, and stability analysis. Proactively address issues at staging before they go into production.
• Collaboration: Work closely with the software development, product management, and QA teams to ensure that the entire development and release process is smooth and efficient. 
• Identify potential risks in software development and create strategies to mitigate them, ensuring the safety and efficacy of our appliances.
• Integration of AI: 
• Heavily involved in defining and implementing AI workflow
• Design and implementation: Leverage AI to improve efficiency to convert Figma Design to real implementation.
• Code Review: help integrate AI for code review, and other activities on GitHub

Qualifications

• 5+ years of experience in firmware engineering, with experience in real-time operating systems (RTOS); C/C++
• Some experience with End-to-End testing on a connected device, which is connected to a mobile app and AWS backend.
• Strong understanding of what analytics can help improve user experience and provide product insights in the field.
• Hands-on experience with development and debugging using devkit and real devices. 
• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience.

Preferred Qualifications:

• Experience with MQTT or other IoT communication protocols.
• Familiarity with testing and debugging for IoT hardware devices.
• Experience with mobile app integration.
• Familiarity with OTA partitions.
• Familiarity with hardware interfaces and programming for flashing firmware to embedded devices.
• System Architecture, memory architecture and performance benchmarking.

Why You’ll Love This Role

• Creative, fast-moving environment where ideas turn into action.
• Competitive compensation including employee equity plan
• Generous paid time off plan
• 401k with company contribution after 6 months of employment
• Medical/dental/vision insurance
• Better Yourself Wellness credit & Better Your Community donation matching
• Monthly Fitness Stipend
• Summer Fridays
• Paid Parental Leave
• Generous discount on Fellow products
• Best coffee anywhere

Salary Range: $180,000-200,000 

Our highest goal at Fellow is creating a safe, inclusive, and rewarding environment where everyone can bring their whole selves to work and thrive. We are committed to building diverse teams and strongly encourage people from underrepresented groups, including but not limited to women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. 

Fellow is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity, gender expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.

About the Role

You own our marketing technology stack — lifecycle infrastructure that powers email and SMS programs, and tracking systems that keep paid media attribution honest.

You'll design and maintain the systems that let a lean, AI-powered marketing team move fast and measure accurately. That means Iterable journeys and CDP audiences that run lifecycle programs on autopilot, a conversion tracking layer that stays clean across every ad platform, and automation that eliminates manual work from campaign launches to performance monitoring. You'll also drive cross-functional initiatives with Engineering, Product, and Growth Science to get critical tracking and infrastructure work prioritized. Senior IC role, no direct reports.

What You'll Do

1. Lifecycle Platform & Campaign Infrastructure

• Own Iterable end-to-end: configuration, journey architecture, lifecycle triggers, and audience management for welcome, nurture, and re-engagement programs.
• Manage our CDP (Segment Personas): define audience segments, maintain governance and naming conventions, and work with Engineering to ensure data flows to Iterable cleanly.
• Build AI-powered email and SMS template systems — modular, dynamic, and populated by AI at scale — so our lifecycle team can ship programs without relying on agencies or one-off builds.
• Train the team on platform capabilities and self-serve campaign creation so the lifecycle lead can focus on strategy, not production.

2. Conversion Tracking & Attribution

• Own Google Tag Manager and our Segment event taxonomy. Partner with Engineering on event tracking implementation, maintain event taxonomy documentation, and troubleshoot conversion data gaps across ad platforms.
• Partner with Engineering to implement and verify CAPI, enhanced conversions, and server-side tracking setups. You drive requirements, validate implementation, and own ongoing QA — Engineering builds it.
• Escalate and drive Engineering/Product prioritization when tracking infrastructure needs investment.

3. Automation, Tooling & Experimentation

• Build automated budget pacing alerts, performance anomaly detection, and campaign QA workflows (broken links, UTM validation, tracking checks) for both paid and lifecycle programs.
• Use Claude, Python, Gumloop and AI tools to build self-serve workflows that eliminate manual operational work across the team. Train team members on AI tools for content generation, analysis, and self-serve campaign creation.
• Partner with Growth Science on budget allocation analysis, channel decisions, measurement planning, and incrementality testing.

What You'll Need

Technical Skills:

• Expert in Iterable, Braze, or comparable ESP at enterprise scale (millions of sends)
• Strong HTML/CSS for responsive email templates; comfortable reading JavaScript
• Experienced with CDP platforms (Segment Personas or similar)
• Working knowledge of GTM, CAPI, enhanced conversions, and server-side tracking
• Proficient with Python scripting and no-code automation tools (Gumloop, Make, Zapier)
• Expert with AI tools (Claude, Cursor) for generating code, templates, and analysis
• Proficient in SQL for campaign analysis and troubleshooting

Experience:

• 5–7+ years in marketing operations, with primary depth in lifecycle/email platform ownership at scale
• Track record building infrastructure — not running campaigns — that measurably increases team velocity
• Proven ability to drive data infrastructure through Engineering and Product without direct authority
• Comfortable spanning acquisition and lifecycle — you understand how performance marketing and lifecycle programs interact

Mindset:

• Infrastructure builder: you design systems that eliminate entire categories of manual work
• AI-native: you use AI tools daily — for coding, content, analysis, and problem-solving
• High-agency IC: you architect solutions, prototype independently, and build them yourself

Bonus Points

• High-consideration, high-value transactional businesses (real estate, automotive, financial services)
• Amplitude or Optimizely experimentation platform experience
• Figma for prototyping templates
• Analytics engineering or data visualization (Looker, Mode, Tableau)
• Segment CDP, mobile push, or in-app messaging experience

Compensation

Our compensation plan consists of a base salary, Opendoor equity and a comprehensive package of benefits including paid time off, paid holidays, medical/dental/vision insurance, basic life insurance, and 401(k) to eligible employees.  All compensation parameters are based on experience.

COMPANY OVERVIEW

ThreatLocker® is a leader in endpoint protection technologies, providing enterprise-level cybersecurity tools to improve the security of servers and endpoints. The ThreatLocker® platform with Application Allowlisting, Ringfencing™, Storage Control, Elevation Control, Endpoint Network Control, Configuration Management, and Operational Alert solutions are leading the cybersecurity market toward a more secure approach of blocking the exploits of application vulnerabilities.

POSITION OVERVIEW

ThreatLocker is seeking a highly motivated and detail-oriented Business Analyst (BA) to join our development team. The BA will work closely with the Product team to scope and define new features and improvements, ensuring they align with our technical goals and end-user expectations. This role requires an understanding of business processes, excellent analytical skills, and the ability to communicate effectively with both technical and non-technical stakeholders.

JOB SCOPE

• Work with Senior BA's to facilitate workshops and meetings to gather input from stakeholders and refine product requirements.
• Create and update documentation, including UI/UX mockups, database dictionaries, workflows, APIs, etc.
• Create and maintain product roadmaps and timelines.
• Work closely with the Product team to scope and define new features and improvements
• Conduct gap analysis to identify areas for system improvements.
• Translate business needs into clear functional requirements and documentation.
• Work with cross-functional teams, including development, sales, marketing and finance to ensure new features and improvements are understood and implemented correctly.

REQUIRED QUALIFICATIONS

• 2–5 years of experience as a Business Analyst, preferably within software or product development teams.
• Proven experience working closely with developers and technical teams throughout the development lifecycle.
• Ability to gather business requirements and translate them into clear technical specifications.
• Strong experience documenting feature requirements, acceptance criteria, and scopes for development teams.
• Experience creating detailed scoping pages and documentation that developers review before development begins.
• Proficient with Confluence for technical documentation and collaboration.
• Familiarity with Guru or similar internal documentation/knowledge management platforms.
• Experience working on internal platforms such as CRM, SaaS tools, or operational systems.
• Familiarity with modern UI/UX design patterns and front-end architecture, including Angular-based application design concepts.
• Familiarity with Figma and Balsamiq
• Ability to define workflows, user journeys, and interface requirements that support modern web application development.

WORKING CONDITIONS

The duties described below are representative of those encountered while performing the essential functions of this position. If necessary, reasonable accommodation may be requested and will be evaluated for its relationship to the essential functions that must be performed.

• Job will generally be performed in an office environment 
• While performing duties of this job, would occasionally require to stand, walk, sit, reach with hands and arms, climb or balance, stoop or kneel, talk and hear, and use fingers and hands to feel objects and tools.
• Must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required include close vision, distance vision, depth perceptions, and the ability to adjust focus.

COMPANY OVERVIEW

ThreatLocker® is a leader in endpoint protection technologies, providing enterprise-level cybersecurity tools to improve the security of servers and endpoints. The ThreatLocker® platform with Application Allowlisting, Ringfencing™, Storage Control, Elevation Control, Endpoint Network Control, Configuration Management, and Operational Alert solutions are leading the cybersecurity market toward a more secure approach of blocking the exploits of application vulnerabilities.  

JOB OVERVIEW

 We are seeking a passionate Junior UI/UX to help design intuitive, visually appealing, and user-centered digital experiences. You will collaborate with product owners, developers, and senior designers to transform concepts into engaging interfaces that delight users. The role will be based in Orlando, FL and is an in-office position.

RESPONSIBILITIES

• Assist in designing and improving web and mobile interfaces with a focus on usability and aesthetics.
• Create wireframes, user flows, prototypes, and design mockups.
• Participate in user research and usability testing to gather feedback and insights.
• Collaborate with developers to ensure accurate implementation of design specifications.
• Maintain and expand the design system, ensuring consistency across all digital products.
• Support in preparing and presenting design proposals to stakeholders. 

REQUIRED QUALIFICATIONS 

• Bachelor’s degree in Design, Human-Computer Interaction, or related field (or equivalent experience). 
• Basic understanding of design principles, typography, color theory, and responsive design.
• Proficiency in design tools such as Balsamiq, Figma optional Adobe XD, Sketch, or Photoshop/Illustrator.
• Familiarity with prototyping and collaboration tools (e.g., FigJam, InVision, Miro).
• Good grasp of UX research methods and ability to interpret user feedback.
• Attention to detail, creativity, and willingness to learn from senior designers.
• Basic knowledge of HTML/CSS is a plus. 

PREFERRED QUALIFICATIONS 

• Strong curiosity about emerging design trends and technologies.
• Ability to communicate design concepts clearly and effectively.
• Team-oriented mindset with openness to feedback and iteration.
• Portfolio demonstrating UI/UX design work (academic, personal, or professional). 

WORKING CONDITIONS

The duties described below are representative of those encountered while performing the essential functions of this position. If necessary, reasonable accommodation may be requested and will be evaluated for its relationship to the essential functions that must be performed.

• Job will generally be performed in an office environment but may require travel to visit company offices and/or property locations.
• While performing duties of this job, would occasionally require to stand, walk, sit, reach with hands and arms, climb or balance, stoop or kneel, talk and hear, and use fingers and hands to feel objects and tools.
• Must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required include close vision, distance vision, depth perceptions, and the ability to adjust focus.

A background check and drug/substance screening are required after a conditional offer. Employment will proceed only upon receiving clear results from both.

ThreatLocker also conducts randomized drug and substance testing approximately every 60 days, in line with the same screening standards.