Per Scholas is seeking an IT Support instructor to become a member of our  Training Team. The ideal candidate is a detail-oriented, problem-solving individual with strong technical and instructional skills, demonstrates the ability to adapt quickly to a dynamic environment, and maintains a strong sense of accountability. To succeed in this role, candidates must be business-minded within our mission focus and excel in instructional delivery that meets clients’ and learners’ high expectations.

WHAT YOU’LL DO 

• Support instructor-led training that prepares students for entry-level to mid-level careers in IT Support. Responsibilities include daily instruction, assessment administration, attendance, one-on-one tutoring, daily evaluation and monitoring of individual student progress, addressing student violations with students in a consistent manner, and more
• Provide students with access to relevant resources for outside learning on technologies and study aids relevant to the curriculum
• Work closely with the team to identify student needs, provide the necessary support, establish individualized plans for student achievement, and participate in regular student-status meetings.
• Maintain and update Salesforce and/or our LMS with student grades, certification scores, and progress notes.
• Support and maintain the training curricula, syllabi, lesson plans, and other classroom materials. 

WHAT YOU’LL BRING TO US

Instructional Skill Sets

• 1-3 years of teaching or training experience 
• Strong technical background; able to grasp and convey highly technical subject matter
• Ability to respond clearly to live digital conversations via a digital engagement platform such as Zoom or an in-person training environment.
• Strong communication skills

Required Skill Sets 

• Proficient understanding of IT support fundamentals, including hardware, software, and networking concepts.
• Familiarity with operating systems such as Windows, MacOS, and Linux.
• Experience in troubleshooting common IT issues, including software installations, network configurations, and hardware malfunctions.
• Knowledge of IT security protocols and best practices.
• Ability to work with diverse IT tools and software like helpdesk ticketing systems, remote desktop tools, and hardware diagnostic utilities.
• Understanding of cloud computing platforms and services.
• Experience with mobile device management and troubleshooting.
• Familiarity with virtualization technologies.
• Knowledge of IT support and best practices and service level agreements (SLAs).
• Ability to stay updated with the rapidly evolving tech landscape.
• Commitment to ongoing professional development, applicable certifications, and coursework to stay current with rapidly evolving technology trends and advancements.

Preferred Skill Sets 

• Experience in diagnosing, repairing, and maintaining various computer hardware, including desktops, laptops, and peripheral devices.
• Ability to install, configure, and troubleshoot operating systems like Windows, Linux, and macOS, including knowledge of file systems, drivers, and system optimization.
• Experience in setting up and managing both wired and wireless networks, with a deep understanding of IP addressing, subnets, routing, and network troubleshooting tools.
• Experience in configuring, troubleshooting, and securing mobile devices across various platforms, including Android and iOS.
• Experience in setting up and managing Windows Server environments and roles such as Active Directory, DHCP, and DNS.
• Experience in designing and implementing Group Policy to manage user environments, system settings, and software installations across an organization.
• Experience in understanding and managing server storage solutions, including RAID configurations and different disk types.
• Experience in implementing backup strategies on Windows Server and restoring data or system states when necessary.

Professional Qualifications 

• Bachelor's degree (or equivalent practical/industry experience). 
• Strong technical aptitude (Google Sheets/Excel, Slides/PowerPoint, Salesforce, Slack, Zoom, etc.), project management, and organizational skills with detailed follow-through abilities. 
• Excellent written communication, presentation, and customer service skills.
• Solid understanding of business needs.
• Strong evaluation and data management skills.
• Prior knowledge or background in IT (if minimal, a desire and willingness to learn what’s needed) and a passion for technology is a plus.
• Bachelor’s degree in Information Technology, Computer Science, or a related field; Master’s degree preferred.
• Relevant industry certifications, such as CompTIA A+ (1200 Series) , Network+, or others.
• At least three years of experience in an IT support role.

Personal Characteristics

• You thrive in a creative, inventive, fast-paced startup environment with people who are passionate about their work and mission.
• You are data-driven, result-oriented, and a forward-looking catalyst for social change.
• You have a collaborative and flexible work style. You’re excited to work cross-functionally with other departments and independently.
• You are a life-long learner.
• You are an effective communicator with strong oral and written skills. 
• You are tech-savvy and learn new tools quickly. 
• You are detail-oriented, with exceptional organizational management skills.
• You have strong public speaking and interpersonal skills. You are a motivator who is personable, approachable, and socially engaging. You can cultivate relationships and build rapport quickly and authentically with people from various professional and cultural backgrounds.
• You are adept at managing your time and balancing multiple projects and tasks.
• You stand behind our mission, believing that individuals from any community should have access to well-paying career positions and that talent should be recognized and recruited from diverse sources.

Compensation 

For this role specifically, we are targeting a salary range of $60,000 - $65,000, where the difference in salary is typically determined by several factors, including geography in which the selected candidate resides, and alignment with qualifications and experience.

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OVERVIEW

The Visual Lead is responsible for achieving store sales & maximizing profitability through Visual Merchandising in partnership with the Visual Manager. The Visual Lead will work closely with the Operations & Visual Manager in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store operations.   

Visual Leader 

• Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management 
• Maintains strategic product presentation and merchandising by ensuring product recovery, restock, destock, and making visual merchandising change in accordance with directive and with partnership of the Visual Manager 
• Effectively plans Visual floor changes with the management team through payroll management and adapting the zone and visual support to the needs of the business. 
• Executes and maintains visual direction from planning through executing to meeting company expectations, budgets, timeline 
• Utilizes reporting tools in partnership with management to identify business opportunities with product placement, outfitting, and stock levels. Makes changes as necessary 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience 
• Partner with management to provide coaching, guidance and direction to Associates; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Operations Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager (e.g. from the SCC)
• Open and close the store in accordance to visual standards 

Visual Lead Qualifications: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies ALO’s Guiding Principles
• Job Level: Associate

The Visual Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous ALO employee discount for and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Lead base pay ranges from $20.00 - $24.00/ hour in Baltimore, MD. Please also note, Leads are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, ALO Wellness Club. 

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OVERVIEW

The Sales & Service Manager is a member of the store leadership team who deals with ALO’s business and guest experience strategy to life in store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet ALO’s guiding principles. This role’s north star is pointed at ensuring that guest experience in the store is exceptional. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales & Service Leader 

• Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
• Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team 

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Sales, Service, and Community team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager/Store Manager 

Business Partner 

• Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

Sales & Service Leadership Qualifications 

• 3-5 years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Independent work ethic, time management skills, and personal accountability  
• Requires constant movement in and around all areas of the store
• Aligns with and embodies ALO’s Guiding Principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales & Service Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January) 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Sales & Service Manager base pay ranges from $60,000 - $76,000/ year. Please also note, Sales & Service Managers are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club. 

#LI-JJ1

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Role Objective 

The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.  

Key Job Responsibilities 

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals. 
• Drive and exceed sales goals by leading ALO's Flow initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the Alo business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goals
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales Associate Qualifications 

• Preferred 1+ years prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Aligns with and embodies Alo’s Guiding Principles
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

The Company’s Associate base pay ranges from $16.00 - $18.00/ hour in Baltimore, MD. Please also note, Associates are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness.

#LI-JJ1

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OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus om maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO's Guiding Principles  

 Operations Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

The Company’s Associate base pay ranges from $16.00 - $18.00/ hour in Baltimore, MD. Please also note, Associates are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness.

#LI-JJ1

#LI-2

#li-onsite

The Opportunity  

We're looking for a Supply Chain Specialist to join our team in Baltimore and become an integral part of our Managed Services function. This role is focused around helping the world’s largest CPG manufacturers drive more efficient eCommerce logistics. You'll work closely with a variety of Flywheel clients to build strategies that reduce cost, improve processes and minimize risk. This is a great opportunity for an individual with experience in eCommerce logistics, a consultative mindset, and a passion for efficiency. 

What You Will Do: 

• Order to Cash Consultation: Walking through each step of a client’s Supply Chain and evaluating each step for efficiency and accuracy 
• Internal Training: Training retail managers and specialists on solutions to the Supply Chain challenges that their clients are facing 
• Deduction Clearance Project Management: Guiding a team through the process of disputing and recovering errant chargebacks, shortage invoices, and price claims 
• Fee Reduction: Identifying root cause of incurred costs and building plans to avoid 
• Client Education: Hosting and participating in collaborative learning sessions with cross functions teams (sales, operations, customer service) across industry-leading brands 

Who You Are: 

• Knowledge of eCommerce logistical processes, preferably Amazon 
• High attention to detail and desire for perfection 
• Time management skills that include prioritisation of a variety of client projects 
• Ability to analyse client data and translate into actionable insight 
• Consultative mindset that focuses on helping others learn, problem solve, and succeed 
• Program management experience overseeing ongoing projects and managing the time of others 
• Confidence in public speaking to present to various senior level roles within Flywheel’s client organisations 
• Intellectual curiosity and the desire to learn about new processes as they are introduced 
• Preferred Qualifications:
  • Amazon Vendor Central
  • Amazon Seller Central Supply Chain
  • Walmart Supply Chain Deductions/Chargebacks 

#LD-AD1

The Opportunity  

We're looking for a Supply Chain Specialist to join our team in Baltimore and become an integral part of our Managed Services function. This role is focused around helping the world’s largest CPG manufacturers drive more efficient eCommerce logistics. You'll work closely with a variety of Flywheel clients to build strategies that reduce cost, improve processes and minimize risk. This is a great opportunity for an individual with experience in eCommerce logistics, a consultative mindset, and a passion for efficiency. 

What You Will Do: 

• Order to Cash Consultation: Walking through each step of a client’s Supply Chain and evaluating each step for efficiency and accuracy 
• Internal Training: Training retail managers and specialists on solutions to the Supply Chain challenges that their clients are facing 
• Deduction Clearance Project Management: Guiding a team through the process of disputing and recovering errant chargebacks, shortage invoices, and price claims 
• Fee Reduction: Identifying root cause of incurred costs and building plans to avoid 
• Client Education: Hosting and participating in collaborative learning sessions with cross functions teams (sales, operations, customer service) across industry-leading brands 

Who You Are: 

• Knowledge of eCommerce logistical processes, preferably Amazon 
• High attention to detail and desire for perfection 
• Time management skills that include prioritisation of a variety of client projects 
• Ability to analyse client data and translate into actionable insight 
• Consultative mindset that focuses on helping others learn, problem solve, and succeed 
• Program management experience overseeing ongoing projects and managing the time of others 
• Confidence in public speaking to present to various senior level roles within Flywheel’s client organisations 
• Intellectual curiosity and the desire to learn about new processes as they are introduced 
• Preferred Qualifications:
  • Amazon Vendor Central
  • Amazon Seller Central Supply Chain
  • Walmart Supply Chain Deductions/Chargebacks 

#LD-AD1

The Opportunity  

We're looking for a Supply Chain Specialist to join our team in Baltimore and become an integral part of our Managed Services function. This role is focused around helping the world’s largest CPG manufacturers drive more efficient eCommerce logistics. You'll work closely with a variety of Flywheel clients to build strategies that reduce cost, improve processes and minimize risk. This is a great opportunity for an individual with experience in eCommerce logistics, a consultative mindset, and a passion for efficiency. 

What You Will Do: 

• Order to Cash Consultation: Walking through each step of a client’s Supply Chain and evaluating each step for efficiency and accuracy 
• Internal Training: Training retail managers and specialists on solutions to the Supply Chain challenges that their clients are facing 
• Deduction Clearance Project Management: Guiding a team through the process of disputing and recovering errant chargebacks, shortage invoices, and price claims 
• Fee Reduction: Identifying root cause of incurred costs and building plans to avoid 
• Client Education: Hosting and participating in collaborative learning sessions with cross functions teams (sales, operations, customer service) across industry-leading brands 

Who You Are: 

• Knowledge of eCommerce logistical processes, preferably Amazon 
• High attention to detail and desire for perfection 
• Time management skills that include prioritisation of a variety of client projects 
• Ability to analyse client data and translate into actionable insight 
• Consultative mindset that focuses on helping others learn, problem solve, and succeed 
• Program management experience overseeing ongoing projects and managing the time of others 
• Confidence in public speaking to present to various senior level roles within Flywheel’s client organisations 
• Intellectual curiosity and the desire to learn about new processes as they are introduced 
• Preferred Qualifications:
  • Amazon Vendor Central
  • Amazon Seller Central Supply Chain
  • Walmart Supply Chain Deductions/Chargebacks 

#LD-AD1

The Opportunity  

We're looking for a Supply Chain Specialist to join our team in Baltimore and become an integral part of our Managed Services function. This role is focused around helping the world’s largest CPG manufacturers drive more efficient eCommerce logistics. You'll work closely with a variety of Flywheel clients to build strategies that reduce cost, improve processes and minimize risk. This is a great opportunity for an individual with experience in eCommerce logistics, a consultative mindset, and a passion for efficiency. 

What You Will Do: 

• Order to Cash Consultation: Walking through each step of a client’s Supply Chain and evaluating each step for efficiency and accuracy 
• Internal Training: Training retail managers and specialists on solutions to the Supply Chain challenges that their clients are facing 
• Deduction Clearance Project Management: Guiding a team through the process of disputing and recovering errant chargebacks, shortage invoices, and price claims 
• Fee Reduction: Identifying root cause of incurred costs and building plans to avoid 
• Client Education: Hosting and participating in collaborative learning sessions with cross functions teams (sales, operations, customer service) across industry-leading brands 

Who You Are: 

• Knowledge of eCommerce logistical processes, preferably Amazon 
• High attention to detail and desire for perfection 
• Time management skills that include prioritisation of a variety of client projects 
• Ability to analyse client data and translate into actionable insight 
• Consultative mindset that focuses on helping others learn, problem solve, and succeed 
• Program management experience overseeing ongoing projects and managing the time of others 
• Confidence in public speaking to present to various senior level roles within Flywheel’s client organisations 
• Intellectual curiosity and the desire to learn about new processes as they are introduced 
• Preferred Qualifications:
  • Amazon Vendor Central
  • Amazon Seller Central Supply Chain
  • Walmart Supply Chain Deductions/Chargebacks 

#LD-AD1

Responsibilities

• Develop and execute a territory-level go-to-market strategy focused on growing our SUD program
• Build deep, trust-based relationships with higher and lower level of care SUD referral partners
• Conduct in-field outreach 4-5 days per week, meeting with referral partners to educate them about Charlie Health’s SUD programs and services
• Identify barriers to treatment and collaborate with referral sources to improve access to care for individuals in need
• Collect and synthesize partner feedback to refine messaging, positioning, and execution.
• Collaborate with leadership and cross-functional teams to continuously improve the SUD growth motion.
• Partner with internal teams to create tailored engagement strategies that resonate with SUD care providers and support long-term collaboration
• Represent Charlie Health in both community settings as well as  industry events, conferences, and educational sessions to promote awareness of our SUD program
• Gather and synthesize feedback from partners and stakeholders to refine marketing, operational, and product strategies
• Work cross-functionally with marketing, clinical, operations, and analytics teams to achieve growth goals within the SUD channel

Requirements

• Must be based in the Baltimore, MD area
• Willingness to travel extensively around the Baltimore, MD area
• 4+ years of proven sales or business development experience
• Experience in healthcare or behavioral health outreach preferred
• Familiarity with the SUD treatment ecosystem and community ties preferred
• Demonstrated ability to build relationships, educate stakeholders, and foster collaboration
• Exceptional interpersonal, communication, and organizational skills
• Strong project management skills, with a knack for managing details in a dynamic environment
• Experience with Microsoft Office, Teams, and Salesforce is a plus

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. 

Additional Information

The total target base compensation for this role will be between $70,000 and $90,000 per year at the commencement of employment. In addition to base compensation, this role offers an uncapped target performance-based bonus with overall expected compensation will be between $94,000 and $114,000. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations.

The Senior Principal Customer Success Manager is aligned at the customers' key stakeholder level, building and fostering strong relationships to help customers accelerate their digital journey. The ideal candidate possesses the below qualifications and is willing to travel up to 25% of their time for in-person customer meetings. Customer Success Managers are working directly with customers that can vary in their market segment, size, solution complexity and life cycle, depending on the customers needs.

Responsibilities:

• Build and foster executive-level trusted advisor relationships with the customers’ IT, Engineering and Support organizations.
• Demonstrates hands-on PagerDuty Product knowledge by applying it to the customer's business priorities.
• Guide a customer on process, people and change management best practices to drive customers adoption of real time operations.
• Proactively identify risks to the customer achieving their stated business goals and work with the sales team to build a risk mitigation plan.
• Produce and execute a comprehensive adoption path of PagerDuty products, showing the current state, target future state with timeline.
• Deliver business value and innovation to a customer’s business by understanding the customers’ opportunity to reduce cost and drive growth.
• When appropriate, recommend additional expert services needed to drive success.
• Proactively communicate technical product changes, degradations, outages, end of life and other relevant updates.
• Represent the voice of the customer to inform our sales process or product roadmap.
• Lead the cross functional post sales team at PagerDuty, delivering a seamless experience on behalf of the customer.
• Prepare and facilitate business review meetings, training sessions, webinars, demos, and other strategic and supportive interactions.
• Predict and forecast risk, renewal and expansion within the customer portfolio.

Basic Qualifications:

• 8-10 years of relevant customer-facing experience and a demonstrated track record of success
• Proficiency in developing comprehensive business value ROI models, with an ability to drive strategic decision-making and deliver tangible results
• In-depth expertise in the Public Sector and SaaS business models, including a strong understanding of market trends, competitive landscapes, and customer needs
• Strong understanding of IT enterprise architecture, DevOps principles and modern IT monitoring 

Preferred Qualifications:

• Strong consulting skills and proven results working as a trusted advisor to drive business value for customers.
• Knowledge of PagerDuty products and platform features/capabilities 
• Thrive in a collaborative fast pace environment and as a part of a results oriented team.
• Ability to drive effective and influencing conversations at the C-level; facilitation of difficult discussions and adept at handling objections.
• Worked in a DevOps environment or with a company going through a transition to DevOps.

The base salary range for this position is $112,000 - $154,900 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.

Responsibilities

• Develop and operationalize GTM strategy for efficient new market penetration
• Create, build, and manage relationships with referral sources across priority markets
• Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
• Design strategies to better support and engage referral partners across different channels
• Deepen Charlie Health’s penetration across existing partnerships
• Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
• Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
• Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements

• Must be based in Baltimore County, MD
• Must be fluent in English 
• You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to healthcare organizations a plus
• Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners 
• Ability to energize, advise & persuade senior corporate personnel 
• Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
• Experience with Microsoft Office, Salesforce & Zoom is a plus

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. 

Additional Information

The total target base compensation for this role will be between $70,000 and $85,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. #LI-HYBRID

The Business Operations Specialist provides leadership and strategic oversight for all financial management, contract administration, procurement, quality control, and administrative activities related to government contracts. This is a hybrid role based in Woodlawn, MD, with 40% onsite work.

The Work:

• Reporting to the Program Director, this supervisory role guides team members in maintaining contractual obligations and compliance with federal regulations.
• A successful candidate will manage core PMO governance and administration, including invoicing, reporting, document quality, systems management, onboarding/offboarding, audit compliance, and serve as the program’s primary support contact.
• The position requires exceptional leadership skills and comprehensive knowledge of government contracting provisions to effectively direct staff and operations.
• Governance includes coordinating program-wide risk and issue management, driving regular reviews and supporting mitigation strategies.
• Utilize superior communication skills to oversee the delivery of complex issues, reports, and deliverables to government counterparts while providing strategic direction across organizational components.
• In this leadership position, the Business Operations Specialist directs the evaluation and optimization of existing procedures and processes to increase program efficiency and address contractual issues.
• The specialist supervises the coordination of task order changes including proposal pricing, financial forecasting and scheduling, and budgeting while directing government-compliant invoicing and accurate labor reporting processes.
• This role involves providing daily supervision of the Business Operations Staff and overseeing the creation and maintenance of program reporting mechanisms for each contract year.
• The specialist leads coordination efforts with customer agencies for all onboarding and security requirements, including security clearance documentation.
• As a senior team member, the specialist supervises the technical liaison functions between the company and federal agencies, guiding staff in maintaining comprehensive documentation of all contract activities.

Here’s What You Need:

• Must be able to obtain and maintain a Public Trust clearance
• 10 + years of experience supporting procurement, business operations, or contract management for a large civilian agency
• 10 + years of experience with Federal Acquisition Regulation (FAR) and government contracting provisions
• 10 + years of experience in federal business operations and contracts management
• 10 + years of supervisory experience in evaluations of procedures, processes, and systems; financial analysis and government-compliant invoicing; personnel security and onboarding processes with federal agencies
• 10 + years of experience directing task order changes and budget management
• 10 + years of experience overseeing analytical studies and report preparation with charts and graphs
• Bachelor's Degree
• This is a hybrid role based in Woodlawn, MD, with 40% onsite work

Bonus Points If You Have:

• Previous experience as a federal employee in contracting, security management, or business operations
• PMP (Project Management Professional) Certification
• Federal Acquisition Certification or similar credentials
• MBA or similar credentials
• Experience as a Contracting Officer or Contracting Specialist

#clearancejobs

Job Title: Mental Health Therapist

Location: Towson, Maryland 

Work Environment: Teen & Young Adult Outpatient Treatment Center 

Schedule: Monday to Friday | Some evenings required 

Job Type: Full Time

Compensation: $70,000-$87,000 annual salary (dependent on license and experience)

About The Role 

As a Primary Therapist, you will lead individual, group, and family therapy sessions, helping clients navigate their mental health and dual-diagnosis challenges. In collaboration with a multidisciplinary team, you will implement evidence-based treatment plans and empower clients to achieve their recovery goals.

Key Responsibilities:

• Deliver individual, group, and family therapy using evidence-based modalities tailored to each client’s needs.
• Develop, implement, and monitor comprehensive treatment plans in collaboration with clients, families, and the clinical team.
• Ensure all clinical documentation is accurate, timely, and compliant with organizational and insurance standards.
• Participate in utilization reviews and discussions on medical necessity with insurance providers as needed.
• Coordinate with families to ensure alignment on treatment goals and progress.
• Actively contribute to program development, performance improvement initiatives, and family programming.
• Foster collaboration within the treatment team to ensure a cohesive and supportive care environment.
• Assist in recruiting and mentoring clinical staff to uphold high standards of care.
• Represent the organization positively in interactions with families, referral sources, and community partners. 

Qualifications:

• Candidates applying for this position should be aware that an offer for employment in this position is contingent upon passing a comprehensive background check, encompassing criminal records and motor vehicle reports.
• A master’s degree in behavioral health science (Clinical Social Work, Psychology, Marriage and Family Therapy, or related field) is Required
• An active license in the state of Maryland in good standing is required
  • LGPC / LCPC / LMSW / LCSW-C / LGMFT / LCMFT
• An ideal candidate has a minimum of 3 years of experience, including experience with clients from the age of 13 – 30 in a detox, residential, partial hospitalization (“PHP”), and/or intensive outpatient (“IOP) setting
• Candidates must demonstrate a proven ability to manage diverse caseloads while maintaining a high standard of care.

The Perks

At Sandstone Care, we believe that great care starts with our employees. That’s why we offer a comprehensive benefits package to support you in your personal and professional journey. Some of the benefits include:

• A competitive compensation and total rewards package including a meaningful salary, merit-based pay increases, and professional growth opportunities.
• A flexible PTO package that includes accrued PTO, paid holidays, and wellbeing days
• 401(K) with up to 5% company match
• High quality medical, dental, and vision insurance with a variety of package options that meet your needs and majority company paid.
• A robust Employee Assistance Program: Including counseling, legal consultations, financial planning, and wellness coaching.
• A collaborative and supportive community of therapists and team members: Fostering a positive work environment.

What to Expect: Our Interview Process

Here's an overview of what comes next:

1. Application Review: We'll promptly review your application within a couple of business days.
2. Discovery Call: Expect a 30-minute discovery call with one of our recruiters.
3. Interview with Hiring Manager: You'll have 1 hour interview with the Site Director 
4. Offer: If all goes well, you'll receive an offer.

Expected Interview Timeline: The entire process typically takes 1-2 weeks.

Sandstone Care’s Commitment to Diversity, Equity, & Inclusion 

At Sandstone Care, we are committed to fostering a culture of diversity, equity, and inclusion that not only enriches the lives of our employees but also ensures the wellbeing and care of our clients, regardless of their race, ethnicity, gender identity, sexual orientation, socioeconomic status, age, ability, or background. We believe that embracing diversity and promoting equity and inclusion are integral to our mission of providing high-quality behavioral health services.

Sandstone Care is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and empowered. We do not discriminate based on race, color, religion, creed, age, sex, national origin, ancestry, marital status, veteran status, sexual orientation, gender identity, disability, or any other legally protected status. All employment decisions are based on qualifications, merit, and business needs.

Job Title: Mental Health Therapist

Location: Towson, Maryland 

Work Environment: Teen & Young Adult Outpatient Treatment Center 

Schedule: Monday to Friday | Some evenings required 

Job Type: Full Time

Compensation: $70,000-$87,000 annual salary (dependent on license and experience)

About The Role 

As a Primary Therapist, you will lead individual, group, and family therapy sessions, helping clients navigate their mental health and dual-diagnosis challenges. In collaboration with a multidisciplinary team, you will implement evidence-based treatment plans and empower clients to achieve their recovery goals.

Key Responsibilities:

• Deliver individual, group, and family therapy using evidence-based modalities tailored to each client’s needs.
• Develop, implement, and monitor comprehensive treatment plans in collaboration with clients, families, and the clinical team.
• Ensure all clinical documentation is accurate, timely, and compliant with organizational and insurance standards.
• Participate in utilization reviews and discussions on medical necessity with insurance providers as needed.
• Coordinate with families to ensure alignment on treatment goals and progress.
• Actively contribute to program development, performance improvement initiatives, and family programming.
• Foster collaboration within the treatment team to ensure a cohesive and supportive care environment.
• Assist in recruiting and mentoring clinical staff to uphold high standards of care.
• Represent the organization positively in interactions with families, referral sources, and community partners. 

Qualifications:

• Candidates applying for this position should be aware that an offer for employment in this position is contingent upon passing a comprehensive background check, encompassing criminal records and motor vehicle reports.
• A master’s degree in behavioral health science (Clinical Social Work, Psychology, Marriage and Family Therapy, or related field) is Required
• An active license in the state of Maryland in good standing is required
  • LGPC / LCPC / LMSW / LCSW-C / LGMFT / LCMFT
• An ideal candidate has a minimum of 3 years of experience, including experience with clients from the age of 13 – 30 in a detox, residential, partial hospitalization (“PHP”), and/or intensive outpatient (“IOP) setting
• Candidates must demonstrate a proven ability to manage diverse caseloads while maintaining a high standard of care.

The Perks

At Sandstone Care, we believe that great care starts with our employees. That’s why we offer a comprehensive benefits package to support you in your personal and professional journey. Some of the benefits include:

• A competitive compensation and total rewards package including a meaningful salary, merit-based pay increases, and professional growth opportunities.
• A flexible PTO package that includes accrued PTO, paid holidays, and wellbeing days
• 401(K) with up to 5% company match
• High quality medical, dental, and vision insurance with a variety of package options that meet your needs and majority company paid.
• A robust Employee Assistance Program: Including counseling, legal consultations, financial planning, and wellness coaching.
• A collaborative and supportive community of therapists and team members: Fostering a positive work environment.

What to Expect: Our Interview Process

Here's an overview of what comes next:

1. Application Review: We'll promptly review your application within a couple of business days.
2. Discovery Call: Expect a 30-minute discovery call with one of our recruiters.
3. Interview with Hiring Manager: You'll have 1 hour interview with the Site Director 
4. Offer: If all goes well, you'll receive an offer.

Expected Interview Timeline: The entire process typically takes 1-2 weeks.

Sandstone Care’s Commitment to Diversity, Equity, & Inclusion 

At Sandstone Care, we are committed to fostering a culture of diversity, equity, and inclusion that not only enriches the lives of our employees but also ensures the wellbeing and care of our clients, regardless of their race, ethnicity, gender identity, sexual orientation, socioeconomic status, age, ability, or background. We believe that embracing diversity and promoting equity and inclusion are integral to our mission of providing high-quality behavioral health services.

Sandstone Care is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and empowered. We do not discriminate based on race, color, religion, creed, age, sex, national origin, ancestry, marital status, veteran status, sexual orientation, gender identity, disability, or any other legally protected status. All employment decisions are based on qualifications, merit, and business needs.

The Opportunity  

We are looking for a Sr Account Executive to join our North American New Business team in selling Flywheel's service offerings to leading brands. This role focuses on our Supply Chain and Fee Recovery offerings – these services help brands identify operational inefficiencies, recover lost revenue, improve supply chain performance, and protect margin through disciplined recovery strategies and process optimization. 

As a Sr Account Executive, you will execute a consultative sales strategy within your assigned territory to drive revenue growth with target accounts. You will work in partnership with pre-sales and marketing teams to prospect and engage relevant stakeholders within target brands to develop opportunities across supply chain and fee recovery services. This role would be a great fit if you have sales experience, strong attention to detail and organizational skills, and exceptional communication skills to collaborate effectively with internal and external stakeholders. 

What You Will Do:  

• Contribute to revenue growth goals for your assigned territory by identifying and closing new business opportunities within Flywheel's Supply Chain and Fee Recovery offerings. 
• Develop a solid understanding of Flywheel's Supply Chain and Fee Recovery capabilities (e.g., fee recovery strategy, chargeback and claims support, vendor compliance opportunities, margin leakage identification, process optimization) and articulate how these solve client pain points. 
• Actively prospect and build a qualified new business pipeline through outreach and networking. 
• Manage mid-to-complex sales cycles from initial customer engagement through contract closure, with support from leadership as needed. 
• Support the creation of pitch decks and sales materials to effectively communicate Flywheel's capabilities and service offerings. 
• Maintain accurate lead, pipeline, and forecast reporting on a regular basis. 
• Collaborate with pre-sales and marketing on demand generation opportunities and use case development to engage prospective clients. 
• Work with the Client Services team to understand our value proposition and current market trends to position solutions effectively. 
• Attend networking events to build relationships and identify potential clients. 
• Stay informed on industry news and translate relevant trends in supply chain operations and cost recovery into client conversations. 

 Who You Are:  

• You have 5+ years of sales experience, selling solutions to mid-market and enterprise companies (experience selling supply chain, operations, logistics, analytics, or related services is a plus). 
• You have experience building and maintaining external relationships to achieve mutual business goals; you are comfortable engaging stakeholders at various organizational levels. 
• You have a solid understanding of the sales process and proven ability to move opportunities through the pipeline. 
• You are motivated, have a strong work ethic, and thrive in a fast-paced environment. 
• You are a strong communicator, naturally curious, and genuinely care about client outcomes. 
• You have a solutions-oriented mindset and can navigate ambiguity to identify client needs and appropriate solutions. 

This role is commission eligible. 

#LD-AD1

The Opportunity  

We are looking for a Sr Account Executive to join our North American New Business team in selling Flywheel's service offerings to leading brands. This role focuses on our Supply Chain and Fee Recovery offerings – these services help brands identify operational inefficiencies, recover lost revenue, improve supply chain performance, and protect margin through disciplined recovery strategies and process optimization. 

As a Sr Account Executive, you will execute a consultative sales strategy within your assigned territory to drive revenue growth with target accounts. You will work in partnership with pre-sales and marketing teams to prospect and engage relevant stakeholders within target brands to develop opportunities across supply chain and fee recovery services. This role would be a great fit if you have sales experience, strong attention to detail and organizational skills, and exceptional communication skills to collaborate effectively with internal and external stakeholders. 

What You Will Do:  

• Contribute to revenue growth goals for your assigned territory by identifying and closing new business opportunities within Flywheel's Supply Chain and Fee Recovery offerings. 
• Develop a solid understanding of Flywheel's Supply Chain and Fee Recovery capabilities (e.g., fee recovery strategy, chargeback and claims support, vendor compliance opportunities, margin leakage identification, process optimization) and articulate how these solve client pain points. 
• Actively prospect and build a qualified new business pipeline through outreach and networking. 
• Manage mid-to-complex sales cycles from initial customer engagement through contract closure, with support from leadership as needed. 
• Support the creation of pitch decks and sales materials to effectively communicate Flywheel's capabilities and service offerings. 
• Maintain accurate lead, pipeline, and forecast reporting on a regular basis. 
• Collaborate with pre-sales and marketing on demand generation opportunities and use case development to engage prospective clients. 
• Work with the Client Services team to understand our value proposition and current market trends to position solutions effectively. 
• Attend networking events to build relationships and identify potential clients. 
• Stay informed on industry news and translate relevant trends in supply chain operations and cost recovery into client conversations. 

 Who You Are:  

• You have 5+ years of sales experience, selling solutions to mid-market and enterprise companies (experience selling supply chain, operations, logistics, analytics, or related services is a plus). 
• You have experience building and maintaining external relationships to achieve mutual business goals; you are comfortable engaging stakeholders at various organizational levels. 
• You have a solid understanding of the sales process and proven ability to move opportunities through the pipeline. 
• You are motivated, have a strong work ethic, and thrive in a fast-paced environment. 
• You are a strong communicator, naturally curious, and genuinely care about client outcomes. 
• You have a solutions-oriented mindset and can navigate ambiguity to identify client needs and appropriate solutions. 

This role is commission eligible. 

#LD-AD1

The Opportunity  

We are looking for a Sr Account Executive to join our North American New Business team in selling Flywheel's service offerings to leading brands. This role focuses on our Supply Chain and Fee Recovery offerings – these services help brands identify operational inefficiencies, recover lost revenue, improve supply chain performance, and protect margin through disciplined recovery strategies and process optimization. 

As a Sr Account Executive, you will execute a consultative sales strategy within your assigned territory to drive revenue growth with target accounts. You will work in partnership with pre-sales and marketing teams to prospect and engage relevant stakeholders within target brands to develop opportunities across supply chain and fee recovery services. This role would be a great fit if you have sales experience, strong attention to detail and organizational skills, and exceptional communication skills to collaborate effectively with internal and external stakeholders. 

What You Will Do:  

• Contribute to revenue growth goals for your assigned territory by identifying and closing new business opportunities within Flywheel's Supply Chain and Fee Recovery offerings. 
• Develop a solid understanding of Flywheel's Supply Chain and Fee Recovery capabilities (e.g., fee recovery strategy, chargeback and claims support, vendor compliance opportunities, margin leakage identification, process optimization) and articulate how these solve client pain points. 
• Actively prospect and build a qualified new business pipeline through outreach and networking. 
• Manage mid-to-complex sales cycles from initial customer engagement through contract closure, with support from leadership as needed. 
• Support the creation of pitch decks and sales materials to effectively communicate Flywheel's capabilities and service offerings. 
• Maintain accurate lead, pipeline, and forecast reporting on a regular basis. 
• Collaborate with pre-sales and marketing on demand generation opportunities and use case development to engage prospective clients. 
• Work with the Client Services team to understand our value proposition and current market trends to position solutions effectively. 
• Attend networking events to build relationships and identify potential clients. 
• Stay informed on industry news and translate relevant trends in supply chain operations and cost recovery into client conversations. 

 Who You Are:  

• You have 5+ years of sales experience, selling solutions to mid-market and enterprise companies (experience selling supply chain, operations, logistics, analytics, or related services is a plus). 
• You have experience building and maintaining external relationships to achieve mutual business goals; you are comfortable engaging stakeholders at various organizational levels. 
• You have a solid understanding of the sales process and proven ability to move opportunities through the pipeline. 
• You are motivated, have a strong work ethic, and thrive in a fast-paced environment. 
• You are a strong communicator, naturally curious, and genuinely care about client outcomes. 
• You have a solutions-oriented mindset and can navigate ambiguity to identify client needs and appropriate solutions. 

This role is commission eligible. 

#LD-AD1

The Opportunity  

We are looking for a Sr Account Executive to join our North American New Business team in selling Flywheel's service offerings to leading brands. This role focuses on our Supply Chain and Fee Recovery offerings – these services help brands identify operational inefficiencies, recover lost revenue, improve supply chain performance, and protect margin through disciplined recovery strategies and process optimization. 

As a Sr Account Executive, you will execute a consultative sales strategy within your assigned territory to drive revenue growth with target accounts. You will work in partnership with pre-sales and marketing teams to prospect and engage relevant stakeholders within target brands to develop opportunities across supply chain and fee recovery services. This role would be a great fit if you have sales experience, strong attention to detail and organizational skills, and exceptional communication skills to collaborate effectively with internal and external stakeholders. 

What You Will Do:  

• Contribute to revenue growth goals for your assigned territory by identifying and closing new business opportunities within Flywheel's Supply Chain and Fee Recovery offerings. 
• Develop a solid understanding of Flywheel's Supply Chain and Fee Recovery capabilities (e.g., fee recovery strategy, chargeback and claims support, vendor compliance opportunities, margin leakage identification, process optimization) and articulate how these solve client pain points. 
• Actively prospect and build a qualified new business pipeline through outreach and networking. 
• Manage mid-to-complex sales cycles from initial customer engagement through contract closure, with support from leadership as needed. 
• Support the creation of pitch decks and sales materials to effectively communicate Flywheel's capabilities and service offerings. 
• Maintain accurate lead, pipeline, and forecast reporting on a regular basis. 
• Collaborate with pre-sales and marketing on demand generation opportunities and use case development to engage prospective clients. 
• Work with the Client Services team to understand our value proposition and current market trends to position solutions effectively. 
• Attend networking events to build relationships and identify potential clients. 
• Stay informed on industry news and translate relevant trends in supply chain operations and cost recovery into client conversations. 

 Who You Are:  

• You have 5+ years of sales experience, selling solutions to mid-market and enterprise companies (experience selling supply chain, operations, logistics, analytics, or related services is a plus). 
• You have experience building and maintaining external relationships to achieve mutual business goals; you are comfortable engaging stakeholders at various organizational levels. 
• You have a solid understanding of the sales process and proven ability to move opportunities through the pipeline. 
• You are motivated, have a strong work ethic, and thrive in a fast-paced environment. 
• You are a strong communicator, naturally curious, and genuinely care about client outcomes. 
• You have a solutions-oriented mindset and can navigate ambiguity to identify client needs and appropriate solutions. 

This role is commission eligible. 

#LD-AD1

The Opportunity  

We are looking for a Sr Account Executive to join our North American New Business team in selling Flywheel's service offerings to leading brands. This role focuses on our Supply Chain and Fee Recovery offerings – these services help brands identify operational inefficiencies, recover lost revenue, improve supply chain performance, and protect margin through disciplined recovery strategies and process optimization. 

As a Sr Account Executive, you will execute a consultative sales strategy within your assigned territory to drive revenue growth with target accounts. You will work in partnership with pre-sales and marketing teams to prospect and engage relevant stakeholders within target brands to develop opportunities across supply chain and fee recovery services. This role would be a great fit if you have sales experience, strong attention to detail and organizational skills, and exceptional communication skills to collaborate effectively with internal and external stakeholders. 

What You Will Do:  

• Contribute to revenue growth goals for your assigned territory by identifying and closing new business opportunities within Flywheel's Supply Chain and Fee Recovery offerings. 
• Develop a solid understanding of Flywheel's Supply Chain and Fee Recovery capabilities (e.g., fee recovery strategy, chargeback and claims support, vendor compliance opportunities, margin leakage identification, process optimization) and articulate how these solve client pain points. 
• Actively prospect and build a qualified new business pipeline through outreach and networking. 
• Manage mid-to-complex sales cycles from initial customer engagement through contract closure, with support from leadership as needed. 
• Support the creation of pitch decks and sales materials to effectively communicate Flywheel's capabilities and service offerings. 
• Maintain accurate lead, pipeline, and forecast reporting on a regular basis. 
• Collaborate with pre-sales and marketing on demand generation opportunities and use case development to engage prospective clients. 
• Work with the Client Services team to understand our value proposition and current market trends to position solutions effectively. 
• Attend networking events to build relationships and identify potential clients. 
• Stay informed on industry news and translate relevant trends in supply chain operations and cost recovery into client conversations. 

 Who You Are:  

• You have 5+ years of sales experience, selling solutions to mid-market and enterprise companies (experience selling supply chain, operations, logistics, analytics, or related services is a plus). 
• You have experience building and maintaining external relationships to achieve mutual business goals; you are comfortable engaging stakeholders at various organizational levels. 
• You have a solid understanding of the sales process and proven ability to move opportunities through the pipeline. 
• You are motivated, have a strong work ethic, and thrive in a fast-paced environment. 
• You are a strong communicator, naturally curious, and genuinely care about client outcomes. 
• You have a solutions-oriented mindset and can navigate ambiguity to identify client needs and appropriate solutions. 

This role is commission eligible. 

#LD-AD1

The Opportunity  

We are looking for a Sr Account Executive to join our North American New Business team in selling Flywheel's service offerings to leading brands. This role focuses on our Supply Chain and Fee Recovery offerings – these services help brands identify operational inefficiencies, recover lost revenue, improve supply chain performance, and protect margin through disciplined recovery strategies and process optimization. 

As a Sr Account Executive, you will execute a consultative sales strategy within your assigned territory to drive revenue growth with target accounts. You will work in partnership with pre-sales and marketing teams to prospect and engage relevant stakeholders within target brands to develop opportunities across supply chain and fee recovery services. This role would be a great fit if you have sales experience, strong attention to detail and organizational skills, and exceptional communication skills to collaborate effectively with internal and external stakeholders. 

What You Will Do:  

• Contribute to revenue growth goals for your assigned territory by identifying and closing new business opportunities within Flywheel's Supply Chain and Fee Recovery offerings. 
• Develop a solid understanding of Flywheel's Supply Chain and Fee Recovery capabilities (e.g., fee recovery strategy, chargeback and claims support, vendor compliance opportunities, margin leakage identification, process optimization) and articulate how these solve client pain points. 
• Actively prospect and build a qualified new business pipeline through outreach and networking. 
• Manage mid-to-complex sales cycles from initial customer engagement through contract closure, with support from leadership as needed. 
• Support the creation of pitch decks and sales materials to effectively communicate Flywheel's capabilities and service offerings. 
• Maintain accurate lead, pipeline, and forecast reporting on a regular basis. 
• Collaborate with pre-sales and marketing on demand generation opportunities and use case development to engage prospective clients. 
• Work with the Client Services team to understand our value proposition and current market trends to position solutions effectively. 
• Attend networking events to build relationships and identify potential clients. 
• Stay informed on industry news and translate relevant trends in supply chain operations and cost recovery into client conversations. 

 Who You Are:  

• You have 5+ years of sales experience, selling solutions to mid-market and enterprise companies (experience selling supply chain, operations, logistics, analytics, or related services is a plus). 
• You have experience building and maintaining external relationships to achieve mutual business goals; you are comfortable engaging stakeholders at various organizational levels. 
• You have a solid understanding of the sales process and proven ability to move opportunities through the pipeline. 
• You are motivated, have a strong work ethic, and thrive in a fast-paced environment. 
• You are a strong communicator, naturally curious, and genuinely care about client outcomes. 
• You have a solutions-oriented mindset and can navigate ambiguity to identify client needs and appropriate solutions. 

This role is commission eligible. 

#LD-AD1

Registered Veterinary Technician  

Fells Point

$3,000 Sign-On Bonus for RVTs!

*Anesthesia experience required*

Full or Part-time

Are you passionate about providing exceptional care to pets and their parents? Do you want to grow your career in a collaborative, positive, and pet-focused environment? Join the team as a Veterinary Technician and make a difference in the lives of pets and the community! 

Why You’ll Love Working Here: 

• Be part of a collaborative, pet-focused team that values your input. 
• Enjoy a modern, thoughtfully designed workspace equipped with the latest technology. 
• Grow in your career with a company committed to low-stress handling and pet wellness. 

Responsibilities Include: 

• Assist veterinarians with routine appointments, surgeries, and patient care. 
• Collect and process diagnostic samples, administer medications, and prepare for surgeries. 
• Record detailed patient histories and manage pharmaceutical inventories. 
• Take and interpret radiographs, including dental X-rays, and perform ultrasonic dental cleanings. 
• Monitor general anesthesia, dress wounds, and assist with procedures like catheterization and ear flushes. 
• Maintain and sterilize surgical instruments, equipment, and treatment areas. 
• Educate clients on preventive care, dental hygiene, nutrition, and more. 
• Collaborate with the team to create a positive work environment and assist with onboarding new employees. 
• Champion the company brand by promoting services like grooming, daycare, and retail offerings. 

 What We’re Looking For: 

• Licensure Required: Veterinary Technician licensure in this state 
• Experience: 1–2 years of clinical experience preferred. 
• Client-Centric Focus: Strong communication skills and a passion for building lasting relationships. 
• Physical Stamina: Ability to lift 20+ lbs. and work in a fast-paced, sometimes emotionally demanding environment. 
• Technological Savvy: Interest in using technology to improve veterinary care and client experience. 
• Certifications (Preferred): Fear Free and HABRI certification or a willingness to achieve them. 
• Collaborative Spirit: Highly adaptable and enthusiastic about team-based patient care. 

 Perks of Joining the Team:  

• Competitive pay and opportunities for advancement.  
• Work in a state-of-the-art facility designed with pets, their parents, and our team in mind.  
• Annual CE allowance and PTO
• Flexible scheduling, generous paid time off, and company-paid holiday schedule.  
• Team Pet Care Discounts  
• Health, Dental, and Vision insurance, 401K retirement savings, and more! 
• Pay range: $23-$28/hr depending on experience

Apply Today! 

If you are ready to join a team dedicated to providing exceptional care for pets and their families, apply now to become a Credentialed Veterinary Technician. Together, we’ll create a healthier, happier world for pets! 

This is petcare reimagined®.

Come be part of a dynamic and integrated centralized marketing team that drives the success of a nationally recognized women-owned and women-led design firm. Quinn Evans has a full-time position available for a marketing coordinator. The position will support our practice-driven marketing and business development functions. The position can be located in any of our office locations. The ideal candidate is a team player who thrives in a fast-paced environment, is highly organized, detail-oriented, graphics savvy, and has strong written and oral communication skills. 

Responsibilities

• Coordinate and develop efforts for all stages of project pursuits, including qualifications, proposal packages, and presentations 
• Support proposal production process including proofreading, editing for grammar, spelling, comprehension, consistency, and assembling and delivering final documents 
• Maintenance and management of marketing information and systems, including, but not limited to: 
  • Collateral and templates 
  • Marketing content (i.e. project descriptions, resumes, and text library) 
  • CRM database – data gathering and input 
  • Digital asset library, project descriptions, resumes, and other collateral materials 
• Conduct marketing research and lead searching 
• Assist as required with multi-platform communications, including marketing campaigns, social media efforts 
• Support development and submission of awards entries 
• Support and partake in networking and business development efforts 

Requirements 

• Bachelor’s degree in marketing, Business, Communications, Journalism, English, Graphic Design, or another related technical field 
• Minimum of 3 years of marketing or business development experience in the A/E/C industry REQUIRED. 
• Proficiency with Microsoft Office and Adobe Creative Suite 
• Ability to deliver detailed assignments with high levels of accuracy 
• Strong time-management skills and the ability to prioritize and manage multiple tasks simultaneously 
• Ability to work collaboratively as part of inter-office teams 
• Strong oral, written, and graphic communication skills 
• Knowledge of CRM / relational database platforms and digital asset management systems (experience with Deltek Vision / Vantagepoint and/or OpenAsset a plus) 

Salary Range Amount

$68,000 - $83,000

The Opportunity 

The Senior Commerce Specialist leads a portfolio of accounts across multiple eCommerce platforms (Amazon, Walmart, Target, and others), blending retail optimization with media strategy to drive comprehensive digital commerce success. You'll manage client relationships, develop integrated strategies, and mentor junior team members while directly impacting client ROI and company growth. 

What You Will Do: 

• Manage account portfolios and conduct strategic reviews across retail and media channels 

• Develop and execute integrated retail and media strategies to maximize ROI and retention 

• Analyze marketplace and media data to identify opportunities, recommend optimizations, and improve sales and margins 

• Define optimal media channel mix (Sponsored Ads, DSP, Video, etc.) and execute award-winning campaigns 

• Optimize product pages, metadata, and promotional strategy 

• Create data-driven presentations, budgets, forecasts, and biweekly reporting 

• Serve as a subject matter expert on eCommerce platforms and retail media 

• Educate clients on best practices and how retail and media tactics work together 

• Collaborate with Customer Success, Sales, and Product teams 

• Mentor junior team members and identify process improvements 

Who You Are: 

• 2-3+ years of eCommerce, client management, digital marketing, or data analysis experience 

• Strong background in paid search (PPC), DSP/programmatic activation, or multi-channel media strategy 

• Deep knowledge of eCommerce marketplaces and Amazon's advertising ecosystem 

• Advanced data analysis, Excel, and PowerPoint skills 

• Excellent communication and presentation abilities 

• Detail-oriented, solution-focused, and collaborative 

• Passionate about Commerce and retail media with ability to learn quickly and adapt 

The Opportunity 

The Commerce Specialist role offers the unique opportunity to join a program where you build your skillsets in both media and retail capabilities, to ensure a well-rounded Commerce individual to enable career development and acceleration. This role is an excellent opportunity for the analytically minded individual who’s curious, a self-starter, and eager to dig in and understand the opportunity these digital platforms offer.  

What You Will Do: 

This role will include learning both media and retail, to ensure strong foundations for your career with Flywheel. This develops capabilities in building and executing clients’ Commerce strategy, through understanding the different levers in detail that drive sales and share growth and bringing these levers together.  

From a media perspective, support Managers in helping our clients reach their retailer media goals through: 

• Campaign Management: Managing keyword / targeting selection, audience curation, campaign development, and optimum bid levels for clients on retail platforms 

• Campaign Reporting: Developing and managing daily, weekly, and monthly reporting, analytics, and performance insights for digital marketing campaigns 

• Campaign Performance: Establishing key metric reports, tracking progress and trends, and effectively communicating campaign results and insights 

 From a retail perspective, support our Retail Managers with the following activities:  

• Product Optimization: Building and managing best-in-class Product Pages that drive optimal discoverability, traffic, and conversions 

• Product Merchandising: Planning and executing merchandising strategies that include content enhancements and promotions that accelerate sales for our clients 

Bringing and developing these two skills sets together will be fundamental in the success of this role. Across a Commerce approach, the following will also be a key part of the role:  

• Consumer Behavior: Create, test, measure and analyze customer shopping and purchasing behavior for improved outcomes 

• Business Analytics: Utilizing reporting dashboards and spreadsheets to extract and communicate insights that develop go-forward strategies for our clients 

• Commerce Trends: Monitoring industry news and platform changes, flagging potentially relevant updates for clients to broader Flywheel team to identify implications and recommended action  

Who You Are: 

• Experience in digital sales or media, on either the brand, retailer, or agency side, a big plus 

• Detail oriented, good project management and organizational skills with the ability to work within tight deadlines 

• Solution oriented mindset that thrives in ambiguity and figuring out solutions and processes to complex problems 

• Comfortable in analyzing dashboards and utilizing spreadsheets with mastery of basic excel formulas - pivot tables should be second nature and you can VLOOKUP in your sleep  

• Great communication and interpersonal skills, collaborator, and outstanding communication and presentation skills Innovative, scrappy, and independent thinker with the ability to use data to influence decisions 

• Bias for action with a scrappy willingness to roll up your sleeves and go the extra mile to persist and get the job done 

• Sense of ownership complemented by strong organization and project management skills to meet deadlines 

• Team player with a genuine desire to contribute to the overall success of the entire team in addition to strong written and verbal communication skills to effectively collaborate internally with colleagues and externally with clients 

This position is responsible for processing all release of information (ROI) specifically medical record requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. This position travels 75% or more of their time. This is an intermediate level position with at least 1 year related HIM experience.  In addition to HIS I Foundation, HIS II is responsible for training HIS I staff and providing reports to manager and/or the facility.

Position Highlights:

• Full-Time: Monday-Friday 8:00AM-4:30 PM EST
• Location: This role will be performed at 2 locations in Baltimore, MD
• Comfortable working in a high-volume production environment.
• Documenting information in multiple platforms using two computer monitors.
• Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance 

 You will:

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• May schedules pick-ups.
• Assist with training associates in the HIS I position.
• Generates reports for manager or facility as directed.
• Must exceed level 1 productivity expectations as outlined at specific site.
• Participates in project teams and committees to advance operational strategies and initiatives as needed.
• Acts in a lead role with staff regarding general questions and assists with new hire training and developmental training.
• Other duties as assigned.

What you will bring to the table: 

• High School Diploma or GED.
• Must be 18 years of age or older.
• Able to travel local/regionally 75% or more of the time.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• 1-year Health Information related experience
• Meets and/or exceeds Company's Productivity Standards
• Basic computer proficiency.
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Strong data entry skills.
• Must be able to work with minimum supervision responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• Able to respond to requests in a fast-paced environment.

Bonus points if:

• Previous production/metric-based work experience.
• In-person customer service experience.
• Ability to build relationships with on-site clients and customers.
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks and industry best practices.

The Opportunity 

Flywheel is seeking a detail-oriented and adaptable Contracts Specialist to join our Commercial Contracting team. In this role, you will be a key partner to our sales organization- helping close deals faster by managing the full contract lifecycle with speed, accuracy and a collaborative mindset. The ideal candidate is a self-starter who thrives in dynamic environments and can quickly align with established processes while demonstrating the flexibility to adapt when necessary.  

What You Will do: 

• Draft and review a high volume of commercial agreements, including Statements of Work (SOWs) and Non-Disclosure Agreements (NDAs). 
• Ensure clarity, accuracy, and compliance in contract language to protect the organization’s interests.  
• Maintain and update standard contract templates to reflect current legal standards and business needs.  
• Manage contract approvals by following a playbook and established processes. 
• Make informed decisions based on pre-defined guidelines, escalating issues when necessary. 
• Ensure contracts comply with company policies, risk parameters, and relevant laws. 
• Identify and resolve potential risks within the scope of established playbook rules. 
• Navigate organizational changes and adjust to new processes, while maintaining high productivity and professionalism. 
• Adjust workflows as necessary to address shifting priorities or business needs. 
• Work closely with cross-functional teams, including Legal, Client Services, and Finance, to ensure seamless contract operations. 

Who You Are: 

• 1-3+ years of experience in Legal Operations or a Commercial Contracts role. 
• Experience supporting sales teams in a fast-paced, high-volume environment.   
• Strong knowledge and understanding of contracting law, and familiarity with MSAs, SOWs, NDAs.  
• Experience with contract management systems and tools, ideally Conga CLM.  
• Comfortable working with contract redlining tools (e.g. Conga CLM, Ironclad) 
• Basic understanding of Salesforce is a plus. 
• Proficient in Microsoft Office/ Google Workspace 
• Familiarity with e-signature platforms (e.g. DocuSign, Adobe Sign) 
• Exceptional attention to detail and organizational skills. 
• Strong decision-making ability within pre-defined guidelines. 
• Ability to manage competing priorities and deliver high-quality work in a fast-paced environment. 
• Strong communicator who can translate contract concepts for non-legal stakeholders.  

Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort, and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators, and problem solvers to help us create it.

Who you are

Metropolis is seeking a Manager, Strategic Operations to serve as the operational hub of the Chief Commercial Officer’s office. You are a high-EQ professional who protects the CCO’s time and extends their reach across the organization by ensuring people and processes run with absolute precision. As a trusted partner and the single point of contact for executive leadership coordination, you will manage complex governance, administrative operations, and strategic initiatives to ensure the office moves at the speed of our AI-first environment.

What you'll do

• Own preparation logistics for regular cadence meetings, including developing presentations, pulling materials, and managing agenda inputs
• Support town hall preparation by coordinating slides, timing, and communication logistics
• Coordinate with the VP of Strategic Initiatives and commercial leadership on cross-functional meeting preparation
• Manage distribution lists and communication infrastructure for the Operations and Commercial leadership teams
• Lead the Annual Meeting prep calendar by coordinating calls, materials, and communications across contributing stakeholders
• Represent the CCO's office in weekly company-wide syncs to ensure operations inputs are captured and actioned
• Manage recurring commission audit processes in Salesforce and coordinate with SVP-level leaders on data accuracy
• Lead monthly operational coordination calls to drive readiness among market leads and commercial stakeholders
• Oversee vendor relationships with strategic partners and manage the employee recognition program for the operations team
• Default to AI tools for drafting communications, managing inbox triage, and summarizing meeting outputs to improve office workflows

What we're looking for

• 6+ years of experience in a strategic program management, consulting, operations coordination, or similar role
• Exhibit exceptional organizational skills with a strong bias for action and the ability to close loops independently
• Demonstrate high EQ and professional maturity when interacting with C-suite leaders, investors, and external partners
• Navigate ambiguity comfortably and make sound judgment calls without complete information
• Maintain strict discretion with confidential information regarding senior leadership
• Operate with technical proficiency in Google Workspace or Microsoft 365
• Use AI productivity tools such as Claude, ChatGPT, or Gemini to improve executive support workflows
• Identify opportunities to pilot and implement new AI tools to reduce manual overhead
• Act as a reliable point of contact for ELT assistants to ensure the scheduling ecosystem runs smoothly
• Ability to represent the CCO's office independently to ensure governance processes run on time

While not required, these are a plus:

• Experience supporting a CCO, COO, or equivalent executive leader
• Familiarity with Salesforce
• Experience in the parking, real estate, or technology industries
• Demonstrated experience using AI to specifically improve executive support workflows

4 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection

When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $120,000.00 USD to $150,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis' total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans, and more. #LI-CH1 #LI-Onsite

How This Role Makes a Difference

We are seeking a highly skilled and experienced Principal Investigator to join our team. As the Principal Investigator, you will be responsible for oversight of all clinical trials according to study protocols, company processes, and GCP.