The application window will be open until at least May 15th, 2026 This opportunity will remain online based on business needs which may be before or after the specified date.

This role is not eligible for immigration sponsorship.

Role Description (and additional job description)

In this role, you'll:

At a minimum we'd like you to have:

It's preferred if you have:

The US base salary for this full-time position is ($32/hr - $40/hr) + bonus + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.

About the Role

Fivetran is building data pipelines to power the modern data stack for thousands of companies.

We’re looking for a highly motivated and detail-oriented Manager, Corporate Accounting to lead key aspects of our accounting operations in a fast-paced environment. This role will own the integrity and efficiency of the close process, drive automation and system enhancements, and partner cross-functionally with Technical Accounting, Engineering, and Finance teams.

You will play a critical role in scaling accounting operations, improving processes, and ensuring accurate and timely financial reporting as the company grows.

This is a full-time position based out of our Denver or Oakland office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.

Technologies You’ll Use:

Netsuite, Coupa, FloQast, BigQuery, AI Tools

What You’ll Do:

Team Leadership & Development

• Manage, mentor, and develop a team of corporate accountants, fostering a high-performance and continuous improvement culture

• Establish clear goals, priorities, and accountability across the team

• Drive process standardization and documentation to support scalability

Close & Financial Reporting

• Own and manage the monthly, quarterly, and annual close processes, ensuring accuracy and timeliness

• Review journal entries, account reconciliations, and flux analyses

• Ensure compliance with US GAAP and internal accounting policies

• Partner with Technical Accounting on complex accounting areas and new business initiatives

Systems, Automation & Process Improvement

• Lead initiatives to automate and streamline accounting workflows, reducing manual effort and risk

• Collaborate with Engineering and Data teams to enhance data pipelines and reporting accuracy

• Drive system integrations and improvements across financial systems

Cross-Functional Collaboration

• Partner closely with Technical Accounting on policy implementation, revenue recognition considerations, and complex transactions

• Work with Engineering and Data teams to improve data integrity, automate reporting, and support scalable infrastructure

• Collaborate with FP&A, Procurement, and other stakeholders to align on financial insights and operational needs

Controls & Compliance

• Strengthen and maintain internal controls over financial reporting

• Support audit processes (internal and external), including preparation of schedules and documentation

• Ensure compliance with SOX and company policies

Skills We’re Looking For:

• Bachelor’s degree in Accounting or Finance; CPA strongly preferred

• 5–7+ years of accounting experience, with a mix of public accounting and industry preferred

• Prior experience in a SaaS or high-growth technology company

• Proven experience managing and developing teams

• Strong understanding of month-end close, general ledger, and financial reporting processes

• Hands-on experience with NetSuite and close automation tools (e.g., FloQast)

• Experience working with large datasets or data tools (e.g., BigQuery) is a plus

• Demonstrated ability to drive process improvements and automation initiatives

• Strong cross-functional communication skills, especially with technical teams

Bonus Skills​:

• Exposure to AI tools (e.g., ChatGPT, Claude) for workflow or productivity enhancements

#LI-HYBRID #LI-JG1

About the Role

Fivetran is building data pipelines to power the modern data stack for thousands of companies.

We’re looking for a highly motivated and detail-oriented Manager, Corporate Accounting to lead key aspects of our accounting operations in a fast-paced environment. This role will own the integrity and efficiency of the close process, drive automation and system enhancements, and partner cross-functionally with Technical Accounting, Engineering, and Finance teams.

You will play a critical role in scaling accounting operations, improving processes, and ensuring accurate and timely financial reporting as the company grows.

This is a full-time position based out of our Denver or Oakland office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.

Technologies You’ll Use:

Netsuite, Coupa, FloQast, BigQuery, AI Tools

What You’ll Do:

Team Leadership & Development

• Manage, mentor, and develop a team of corporate accountants, fostering a high-performance and continuous improvement culture

• Establish clear goals, priorities, and accountability across the team

• Drive process standardization and documentation to support scalability

Close & Financial Reporting

• Own and manage the monthly, quarterly, and annual close processes, ensuring accuracy and timeliness

• Review journal entries, account reconciliations, and flux analyses

• Ensure compliance with US GAAP and internal accounting policies

• Partner with Technical Accounting on complex accounting areas and new business initiatives

Systems, Automation & Process Improvement

• Lead initiatives to automate and streamline accounting workflows, reducing manual effort and risk

• Collaborate with Engineering and Data teams to enhance data pipelines and reporting accuracy

• Drive system integrations and improvements across financial systems

Cross-Functional Collaboration

• Partner closely with Technical Accounting on policy implementation, revenue recognition considerations, and complex transactions

• Work with Engineering and Data teams to improve data integrity, automate reporting, and support scalable infrastructure

• Collaborate with FP&A, Procurement, and other stakeholders to align on financial insights and operational needs

Controls & Compliance

• Strengthen and maintain internal controls over financial reporting

• Support audit processes (internal and external), including preparation of schedules and documentation

• Ensure compliance with SOX and company policies

Skills We’re Looking For:

• Bachelor’s degree in Accounting or Finance; CPA strongly preferred

• 5–7+ years of accounting experience, with a mix of public accounting and industry preferred

• Prior experience in a SaaS or high-growth technology company

• Proven experience managing and developing teams

• Strong understanding of month-end close, general ledger, and financial reporting processes

• Hands-on experience with NetSuite and close automation tools (e.g., FloQast)

• Experience working with large datasets or data tools (e.g., BigQuery) is a plus

• Demonstrated ability to drive process improvements and automation initiatives

• Strong cross-functional communication skills, especially with technical teams

Bonus Skills​:

• Exposure to AI tools (e.g., ChatGPT, Claude) for workflow or productivity enhancements

#LI-HYBRID #LI-JG1

WellPower envisions a community where every person’s mental health is fostered through strength, resilience and hope. We empower people to overcome barriers and achieve lasting well-being through collaborative behavioral health care and comprehensive support. 

Our Guiding Principles:

• Person Centered. We honor people’s identities, lived experience and journeys and treat every person with the dignity we all deserve.  
• Exceptional Care. We offer compassionate, innovative services that meet people where they are, from immediate support to long-term recovery.
• Integrity. We operate from a deep foundation of ethical, accountable practices in all we do.
• Organizational Resilience. We meet the moment and adapt to changing contexts with collaborative creativity, agile business processes, and financial stewardship.

Position Summary: 

The Program Manager provides both clinical and administrative supervision to a multidisciplinary team within the organization. This role is responsible for ensuring effective team operations, delivering high-quality, trauma-informed treatment, and fostering innovation in behavioral health practices. The Program Manager leads team success by supporting staff development, promoting accountability, and coordinating team functions and community initiatives. This position also oversees compliance, documentation, and budgetary responsibilities while maintaining strong partnerships and aligning with organizational goals.

Team Specific Information: Team 227 is an adult outpatient therapy team located at WellPower’s Recovery Center.  The multi-disciplinary team is comprised of therapists, therapists who also provide case management, a psych only care coordinator, psychiatric nurses, psychiatric nurse practitioners, psychiatrists and a program manager.  The team currently serves 1,020 adults—18-years-old and older.  The program manager directly supervises the therapists, the therapists/case managers, and the psych only care coordinator while providing overall leadership to the entire team.

Compensation & Benefits:

• $75,004.80 - $93,995.20 per year 
• For complete overview of our robust Benefits: https://wellpower.org/workplace-of-choice/ 

The posted range represents the full hiring range. Offers will not exceed this range, the majority of candidates are placed near the midpoint based on experience and qualifications. 

Job Duties & Functions: 

• Provide clinical and administrative supervision to multidisciplinary staff, ensuring efficient operations and delivery of high-quality, person-centered, trauma-informed care.
• Hold staff accountable for achieving service hour expectations, meeting performance metrics, and maintaining timely, accurate documentation and billing.
• Support staff development through training, mentoring, reflective supervision, and performance evaluations.
• Conduct timely evaluations and ongoing performance conversations, offering coaching, constructive feedback, and disciplinary action when necessary.
• Ensure clinical documentation and case management services meet organizational, regulatory, and quality standards.
• Conduct regular audits to maintain compliance with internal policies and external regulations; revise and implement workflows and procedures to align with best practices.
• Coordinate daily operations, staff scheduling, team coverage, and service delivery to meet community and consumer needs.
• Partner with leadership to set and monitor short- and long-term goals that align with programmatic and organizational priorities.
• Lead innovation in program design and service delivery to strengthen and expand behavioral health offerings.
• Monitor program outcomes and implement continuous improvements to enhance service effectiveness and impact.
• Foster team accountability, morale, and engagement by identifying areas for growth and celebrating individual and team achievements.
• Collaborate with internal departments and community partners to ensure coordinated care and strategic alignment.
• Oversee financial planning and budget management, including forecasting, monitoring expenditures, and ensuring alignment with established targets.
• Demonstrate operational expertise in Fee-for-Service or similar performance-based models to drive financial sustainability.
• Maintain a trauma informed environment of wellbeing.
• Other duties as assigned 

Requirements & Qualifications: 

EDUCATION:

• Master’s degree in psychology, social work, counseling, or a related field is required
• Active Colorado LCSW, LPC, LMFT, or Psychologist license in good standing required.

EXPERIENCE:

• Minimum 4 years of experience providing clinical services
• Minimum of 2 years of supervisory and management experience
• Experience with program development, budget oversight, and grant funding preferred
• Expertise in a "Fee for Service" model, ensuring team performance aligns with the financial goals.

Work Location: This is a hybrid opportunity open to folks residing in the Greater Denver Metro area and will require 1-2 days per week on-site and the rest of the week working remotely.

Shift/Hours: This is a Monday-Friday opportunity observing standard business hours.

Physical Requirements: Requires sitting, standing, bending and reaching. May require lifting up to 50 pounds. Requires manual dexterity sufficient to operate standard office machines such as computers, fax machines, the telephone and other office and/or clinical equipment.

Applications will be reviewed on an ongoing basis.

Learn more about WellPower:

WellPower is committed to fair and equitable hiring with salaries based on relevant factors, such as work experience, education, and certification/licensure (rather than wage history). Toward the principle of equal pay for equal work, we post and hire within defined hiring salary ranges. We ask all applicants to carefully review the hiring salary range for each posted job opportunity, as we will not hire outside the predetermined range. 

WellPower is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment, transfer, or promotion opportunities without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

For a complete overview of our robust benefits, visit: https://wellpower.org/workplace-of-choice 

WellPower envisions a community where every person’s mental health is fostered through strength, resilience and hope. We empower people to overcome barriers and achieve lasting well-being through collaborative behavioral health care and comprehensive support. 

Our Guiding Principles:

• Person Centered. We honor people’s identities, lived experience and journeys and treat every person with the dignity we all deserve.  
• Exceptional Care. We offer compassionate, innovative services that meet people where they are, from immediate support to long-term recovery.
• Integrity. We operate from a deep foundation of ethical, accountable practices in all we do.
• Organizational Resilience. We meet the moment and adapt to changing contexts with collaborative creativity, agile business processes, and financial stewardship.

Position Summary: 

The Program Manager provides both clinical and administrative supervision to a multidisciplinary team within the organization. This role is responsible for ensuring effective team operations, delivering high-quality, trauma-informed treatment, and fostering innovation in behavioral health practices. The Program Manager leads team success by supporting staff development, promoting accountability, and coordinating team functions and community initiatives. This position also oversees compliance, documentation, and budgetary responsibilities while maintaining strong partnerships and aligning with organizational goals.

Team Specific Information: Team 227 is an adult outpatient therapy team located at WellPower’s Recovery Center.  The multi-disciplinary team is comprised of therapists, therapists who also provide case management, a psych only care coordinator, psychiatric nurses, psychiatric nurse practitioners, psychiatrists and a program manager.  The team currently serves 1,020 adults—18-years-old and older.  The program manager directly supervises the therapists, the therapists/case managers, and the psych only care coordinator while providing overall leadership to the entire team.

Compensation & Benefits:

• $75,004.80 - $93,995.20 per year 
• For complete overview of our robust Benefits: https://wellpower.org/workplace-of-choice/ 

The posted range represents the full hiring range. Offers will not exceed this range, the majority of candidates are placed near the midpoint based on experience and qualifications. 

Job Duties & Functions: 

• Provide clinical and administrative supervision to multidisciplinary staff, ensuring efficient operations and delivery of high-quality, person-centered, trauma-informed care.
• Hold staff accountable for achieving service hour expectations, meeting performance metrics, and maintaining timely, accurate documentation and billing.
• Support staff development through training, mentoring, reflective supervision, and performance evaluations.
• Conduct timely evaluations and ongoing performance conversations, offering coaching, constructive feedback, and disciplinary action when necessary.
• Ensure clinical documentation and case management services meet organizational, regulatory, and quality standards.
• Conduct regular audits to maintain compliance with internal policies and external regulations; revise and implement workflows and procedures to align with best practices.
• Coordinate daily operations, staff scheduling, team coverage, and service delivery to meet community and consumer needs.
• Partner with leadership to set and monitor short- and long-term goals that align with programmatic and organizational priorities.
• Lead innovation in program design and service delivery to strengthen and expand behavioral health offerings.
• Monitor program outcomes and implement continuous improvements to enhance service effectiveness and impact.
• Foster team accountability, morale, and engagement by identifying areas for growth and celebrating individual and team achievements.
• Collaborate with internal departments and community partners to ensure coordinated care and strategic alignment.
• Oversee financial planning and budget management, including forecasting, monitoring expenditures, and ensuring alignment with established targets.
• Demonstrate operational expertise in Fee-for-Service or similar performance-based models to drive financial sustainability.
• Maintain a trauma informed environment of wellbeing.
• Other duties as assigned 

Requirements & Qualifications: 

EDUCATION:

• Master’s degree in psychology, social work, counseling, or a related field is required
• Active Colorado LCSW, LPC, LMFT, or Psychologist license in good standing required.

EXPERIENCE:

• Minimum 4 years of experience providing clinical services
• Minimum of 2 years of supervisory and management experience
• Experience with program development, budget oversight, and grant funding preferred
• Expertise in a "Fee for Service" model, ensuring team performance aligns with the financial goals.

Work Location: This is a hybrid opportunity open to folks residing in the Greater Denver Metro area and will require 1-2 days per week on-site and the rest of the week working remotely.

Shift/Hours: This is a Monday-Friday opportunity observing standard business hours.

Physical Requirements: Requires sitting, standing, bending and reaching. May require lifting up to 50 pounds. Requires manual dexterity sufficient to operate standard office machines such as computers, fax machines, the telephone and other office and/or clinical equipment.

Applications will be reviewed on an ongoing basis.

Learn more about WellPower:

WellPower is committed to fair and equitable hiring with salaries based on relevant factors, such as work experience, education, and certification/licensure (rather than wage history). Toward the principle of equal pay for equal work, we post and hire within defined hiring salary ranges. We ask all applicants to carefully review the hiring salary range for each posted job opportunity, as we will not hire outside the predetermined range. 

WellPower is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment, transfer, or promotion opportunities without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

For a complete overview of our robust benefits, visit: https://wellpower.org/workplace-of-choice 

About the Role

Our Product Pricing & Monetization team sits at the intersection of product and commercial strategy, responsible for holistic pricing and packaging across Gusto's full product suite.

We're looking for a Senior Pricing and Monetization Manager to focus across our platform. portfolio including Gusto Payroll, Gusto Time management and HR, and our suite of embedded financial services for employers and employees. You'll collaborate closely with product, sales, marketing, data, engineering, and finance, with work that is visible to Gusto leadership.

What You'll Do

• Work in partnership across Product, Finance, Marketing, and Go-to-Market to review and recommend monetization and pricing strategies for new product launches and our existing portfolio.
• Be a world-class operator, owning and delivering on cross-functional projects and commercial go-to-market initiatives. In an AI-native environment, strategy, ownership, and execution goes broad. You will be asked to learn, adapt and grow your range of expertise.
• Help shift from a commercial strategy and operations function, to an AI-powered builder program. You’ll ship MVPs, Proof of Concepts, and pilots right into market.
• Decide, Build, and Monitor the key Pricing and Monetization KPIs across our product and go-to-market portfolio.
• Be the pricing and monetization expert and go-to-partner for Monetization and Commercial strategy.
• Work closely with key stakeholders such as: Product, Product Marketing, Sales, Data Science, and Finance. Products will have direct executive line-of-sight and direct impact to our product and business.

What We're Looking For

• Background in fintech, business banking, retirement, E-commerce, payroll, or HR back office SaaS
• Background in B2B / B2C Saas in Payroll, HR, Fintech, ECommerce or related field.
• An AI-native operator who can go from strategy to execution quickly, building Agents instead of processes. You’ll be an expert in Claude.ai, Claude Code, and Cursor.
• A strong analytical mindset with strong attention to detail and creative problem-solving ability. Able to use AI tools to conduct end-to-end technical data analysis.
• Executive relationship management and communication. You’ll be presenting and working on topics for our executives, board, and senior leaders across Gusto.
• Exceptional cross-functional stakeholder management and relationship-building skills. Your success will be defined by your ability to move a broad set of stakeholders towards a common goal.
• Clear, concise communicator, able to distill complex ideas for any audience
• Thrives in fast-moving environments; able to pivot quickly and manage competing priorities
• Curious, growth-oriented, and genuinely passionate about pricing

Nice to Have

• Experience developing and delivering pricing and go-to-market recommendations in product, marketing, finance, or consulting.
• Experience with technical pricing research, like conjoint or max diff analysis, or other quantitative research techniques. 
• Expertise in technical data analysis skills, like SQL, Python or R. Expect underlying foundation coupled with ability to use AI to execute.
• Familiarity with the latest AI tools to help with coding or data analytics tools such as Claude, Cursor, Gumloop

Compensation

Our cash compensation amount for this role is targeted at $152,000 - $180,000/yr in Denver, Phoenix, and Atlanta, and $180,000 - $218,000/yr for San Francisco & New York. The salary range for Toronto is CAD 133,000 - 160,000. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

#LI-Hybrid

Recorded Future is seeking an experienced Senior Engineering Manager to lead a diverse team of engineers building one of the world’s most comprehensive global internet scanning platforms. As a Senior Engineering Manager, you will oversee multiple established teams and functions, including:

• Scan Engine Development – Our proprietary network scanning engine that operates on a global scale to collect intelligence insights from everything on the internet, supported by a cross-functional team of software engineers and operations specialists
• Vulnerability and Signature Research – Our team of vulnerability researchers working in coordination with internal intelligence functions to develop unique detections and signatures that power the scan engine
• Scan Operations and Site Reliability – Our team responsible for the operational health, scale, and reliability of the platform, ensuring intelligence is generated and delivered continuously to support teams and clients across the organization

What You'll Do:

• Team Leadership: Lead and mentor a multi-disciplinary team of vulnerability researchers, scan operations engineers, and software engineers across multiple geographies, fostering a collaborative, high-performing, and inclusive environment. Provide technical leadership by guiding development efforts, setting direction, and coaching engineers to grow their careers while maintaining a high engineering bar.
• Cross-Team Coordination: Partner closely with engineering leadership, product managers, and stakeholders across the broader organization — including teams from recently integrated business units — to align on scope, timelines, and solution designs that serve the full breadth of Recorded Future’s needs. Effectively communicate and advocate technical solutions to product, engineering, and business audiences.
• Engineering Excellence: Drive the continuous improvement of engineering practices, processes, and tools to increase efficiency and product quality. Ensure teams design, develop, and deploy features with a focus on high availability, quality, low latency, and scalability.
• Project Management: Oversee the planning, execution, and delivery of product features and updates, ensuring alignment with company goals and timelines.
• Agile Practices: Implement and maintain agile methodologies for project tracking and documentation.
• AI-First Development: Champion an AI-first engineering culture across your teams, encouraging the adoption of AI tools, workflows, and practices in day-to-day development. You should be comfortable guiding your team in its application and aligned with Recorded Future’s broader commitment to AI-driven engineering.

What You'll Bring:

• At least 10 years of experience in software engineering, ideally in an Enterprise SaaS product.
• At least 4 years in a management or leadership role, ideally overseeing multiple functions with remote teams in different timezones.
• Meaningful hands-on software engineering experience, ideally including familiarity with languages such as Python, Go, or C. You don’t need to be actively coding day-to-day, but you should be able to engage credibly with engineers on technical decisions and hold the team to a high engineering bar.
• Background in or strong familiarity with low-level, network-heavy applications with a focus on high-volume traffic, availability, and global scale is highly desirable, despite this role being primarily managerial.
• Familiarity with key technologies such as message busses/queues (Kafka, Rabbit, etc.), containerization (Docker, Kubernetes, etc.)
• Extensive familiarity with the TCP/IP protocol stack, including application of concepts from DNS, WHOIS, and other artifacts needed for technical reconnaissance and discovery
• Comfort with AI development concepts and a genuine enthusiasm for guiding teams to incorporate AI into their workflows and understanding its practical applications in software development
• Experience in technical leadership such as leading project teams' development efforts and setting technical direction
• A passion for coaching others to grow their technology career and sharing good practices with more junior engineers
• Excellent verbal and written communication skills
• Bachelor’s and/or Master’s degree in Computer Science, Computer Engineering, or equivalent education/work experience

Preferred Qualifications:

• Any familiarity with cybersecurity principles and the unique challenges of developing cybersecurity products
• Any familiarity with things like port scanning, vulnerability scanning, or signature development
• Any familiarity with enterprise security products related to Recorded Future’s offerings

The base salary range for this full-time position is $199,000-$278,000. Our salary ranges are determined by role, level, and location. The salary displayed reflects the range for new hire salaries for the position across all US locations. Within the range, individual pay is determined by state, work location and additional factors, including job-related skills, experience, and relevant education or training. This position may be eligible for incentive compensation, equity, and medical, dental, vision, life insurance and 401K. Your recruiter can share more about the specific details of the compensation and benefit package during the hiring process.

#LI-Remote

As a Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our existing customer base through on-boarding, up-selling and cross selling. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities. Customer Success Managers follow a well-defined methodology that helps them identify the customer's unique needs and clearly convey the value of the Datadog product. 

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do: 

• Partner with the sales team to ensure smooth transition and onboarding experience
• Proactively build relationships with customers to create mutual trust  
• Successfully carry-out the full-sales cycle for any growth opportunities in existing customer accounts
• Act as advisor to customers to ensure they’re leveraging the Datadog solution effectively
• Monitor and identify usage trends to uncover renewal risks and promote greater adoption rates
• Collaborate cross-functionally across internal Datadog teams (Support, Product, Finance, and Legal)

Who You Are:

• A strong communicator with excellent attention to detail
• Motivated by building long-term and long-lasting relationships
• Driven by the opportunity to make a visible impact with your work
• 5-7 years of experience in a customer account facing role
• Customer-minded, always aiming to provide the most value possible
• Excited by working in an ever-evolving and fluid solution focused environment
• Experienced in negotiating contract terms and overcoming pricing objections without direct guidance for up-sell and cross sell activities

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply.

Benefits and Growth:

• Best-in-breed onboarding
• Sales training in MEDDIC and Command of the Message 
• An inclusive company culture, opportunity to join our Community Guilds
• Intra-departmental mentor and buddy program for in-house networking 
• Continuous professional development, product training, and career pathing 
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Generous global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

Senior Manager, Support & Field Operations

Location: Denver, CO preferred (open to other US locations) Comp: $150K base + bonus + competitive equity Travel: 25% early, 15% steady-state

About Scotch

Scotch is modernizing one of the oldest industries on earth: the $1.6T beverage alcohol market. We're starting by building the next-generation operating system for BevAlc retailers — POS, payments, back office, and e-commerce — purpose-built for liquor stores.

Our founding team came from Skupos (acquired for nine figures in 2023), Drizly (acquired by Uber), and engineering leaders from top tech companies. We've raised $28M from VMG, First Round, Lerer Hippeau, Watchfire, and Toba Capital, plus angels including the founder of Drizly and founding execs of Toast. Forbes has recognized us as a leader in the liquor retail tech revolution.

The Role

You'll own how Scotch shows up for customers — from the moment a tech walks into a store to install hardware, through every support ticket they ever file.

You'll lead our existing Tier 2 and Tier 3 team and build out a Tier 1 function from scratch — heavily leveraging AI tooling like Intercom's Fin to deflect and resolve at the front line. You will define and own post install support which will include contractor support questions during install.

You'll own the feedback loop into Product, prioritizing fixes for the customer pain points that actually move the needle.

Support Leadership 

• Lead our existing Tier 2 and Tier 3 support team — coaching, performance, hiring
• Stand up a Tier 1 function from zero, with AI-first tooling (Intercom Fin and similar) handling first-touch resolution
• Stand up an install support queue for contractors 
• Build the operating model: SLAs, escalation paths, queue management, on-call coverage
• Own the support → product feedback loop. You'll work directly with Product to prioritize the bug fixes and feature gaps that are actually generating ticket volume
• Define and track the metrics that matter: CSAT, time-to-resolution, deflection rate, ticket volume per store

Cross-Functional Glue

• Partner with Onboarding on client handoffs in both directions
• Feed field and ticket signal into Product and Engineering planning
• Participate in product launch planning so launches don't break the team

What We're Looking For

• Support leadership — 5+ years in customer support or technical support, including 3+ years managing direct reports across tiered support teams. You've built or scaled a support org, not just maintained one.
• AI-first support tooling — Hands-on experience deploying and tuning AI support tools (Intercom Fin, Ada, Forethought, or similar). You know how to make these tools actually deflect rather than frustrate.
• POS or comparable technical product — Hands-on experience supporting or installing POS systems, or a comparably technical hardware/software product. Strong networking knowledge (WiFi, routers, IP addressing, troubleshooting).
• Operational range — You've built SOPs, training materials, and quality programs. You can hold standards across a distributed team.

Nice to Have

• Liquor, retail, or convenience industry experience
• Familiarity with Android-based POS (Toast, Square, Clover, Lightspeed)
• Experience with field service management software
• Background working with Product on issue prioritization

Comp & Benefits

• Base: $150,000
• Bonus: Tied to support and install metrics
• Equity: Market competitive package
• Travel: All expenses covered
• Healthcare: Comprehensive medical, dental, vision
• PTO: Unlimited flexible time off

Why This Role

• Build it: Stand up new operating procedures at the ground floor 
• Lead it: Inherit a real team and grow it as we scale
• Own it: Full autonomy over support strategy, quality standards, and the product feedback loop
• Scale it: We're growing fast, and the person in this seat will be a senior leader as we do

How to Apply

Email jake@scotchpos.com with subject line "Support & Field Ops Manager".

Tell us:

1. A support org you built or scaled — what you inherited, what you changed, what the metrics looked like before vs. after
2. Your experience with AI support tools — what you've deployed, what worked, what didn't
3. Why this particular operational challenge excites you

Scotch is an equal-opportunity employer. We don't discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider qualified applicants with arrest and conviction records, consistent with applicable federal, state, and local law, including the San Francisco Fair Chance Ordinance.

The Opportunity

As a Float Medical Assistant, internally known as a Flex One Medical Lab Services Specialist/ Member Support Specialist, at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinators, Operations Manager, or providers.  Our Flex Lab Services Specialist/Member Support Specialist support multiple offices in a Market. 

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, (stop here for NYC) ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification.  They are not to be construed as an exhaustive list of job duties performed by personnel in this classification.  Other job related duties may be assigned by management.

What you’ll need:

• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills 
• A High School Diploma or equivalent 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks

Competitive salary: starts at $23.00 per hour based on a full time schedule

One Medical is committed to fair and equitable compensation practices

The range for this role is $23.00-$25.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/

This is a full time role (40 hrs/week) with 8 hr shifts generally taking place between 7am-5pm, Monday-Saturday, based in Littleton, CO and Englewood, CO. Flex Lab Services Specialists/Member Support Specialists lend support to multiple One Medical locations in a market and location and schedule are subject to change. 

The Opportunity

As a Float Phlebotomist/Administrative Assistant, internally known as a Flex One Medical Lab Services Specialist/ Member Support Specialist, at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinators, Operations Manager, or providers.  Our Flex Lab Services Specialist/Member Support Specialist support multiple offices in a Market. 

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, (stop here for NYC) ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification.  They are not to be construed as an exhaustive list of job duties performed by personnel in this classification.  Other job related duties may be assigned by management.

What you’ll need:

• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills 
• A High School Diploma or equivalent 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks

Competitive salary: starts at $23.00 per hour based on a full time schedule

One Medical is committed to fair and equitable compensation practices

The range for this role is $23.00-$25.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/

This is a full time role (40 hrs/week) with 8 hr shifts generally taking place between 7am-5pm, Monday-Saturday, based in Littleton, CO and Englewood, CO. Flex Lab Services Specialists/Member Support Specialists lend support to multiple One Medical locations in a market and location and schedule are subject to change. 

The Opportunity

As a One Medical Medical Assistant, internally knowns as a Lab Services Specialist, at one of our offices presently focused on our Senior Health member population (age 65+), you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. Reporting to the Operations Manager and collaborating closely with our diverse team of providers and administrative assistants, you’ll be an integral part of our patient’s primary care team both on a local office level and as a part of your larger district. You’ll utilize the highest quality standards to perform specimen collections and processing, while providing a personalized and calming experience for our patients. You will use a growth mindset to navigate the rapidly changing technology and workflows that keep us on the forefront of modern day healthcare, all while providing best in class, human-centered care to our patients. 

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you’ll work on:

• Provide best in class venipuncture services
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization 
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, and our Electronic Medical Record System 1Life, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you’ll need:

• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
• Strong written and verbal communication skills 
• A High School Diploma or equivalent 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks
• Phlebotomy experience and/or certification preferred
• Experience with extended scope care including but not limited to non-blood specimen collection and processing, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs preferred

One Medical is committed to fair and equitable compensation practices

The range for this role is $21.50-$23.50 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/

This is a full-time role, working 40 hours per week, based in-person with our team and patients at offices in Aurora, CO, working Monday-Friday, 8:00am-5:00pm, at one of our offices presently focused on our Senior Health member population (age 65+).

The Opportunity

As a One Medical Phlebotomist, internally knowns as a Lab Services Specialist, at one of our offices presently focused on our Senior Health member population (age 65+), you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. Reporting to the Operations Manager and collaborating closely with our diverse team of providers and administrative assistants, you’ll be an integral part of our patient’s primary care team both on a local office level and as a part of your larger district. You’ll utilize the highest quality standards to perform specimen collections and processing, while providing a personalized and calming experience for our patients. You will use a growth mindset to navigate the rapidly changing technology and workflows that keep us on the forefront of modern day healthcare, all while providing best in class, human-centered care to our patients. 

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you’ll work on:

• Provide best in class venipuncture services
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization 
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, and our Electronic Medical Record System 1Life, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you’ll need:

• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
• Strong written and verbal communication skills 
• A High School Diploma or equivalent 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks
• Phlebotomy experience and/or certification preferred
• Experience with extended scope care including but not limited to non-blood specimen collection and processing, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs preferred

One Medical is committed to fair and equitable compensation practices

The range for this role is $21.50-$23.50 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/

This is a full-time role, working 40 hours per week, based in-person with our team and patients at offices in Aurora, CO, working Monday-Friday, 8:00am-5:00pm, at one of our offices presently focused on our Senior Health member population (age 65+).

About the Role

We’re looking for an experienced Product Manager to own Monitoring and Observability—a critical pillar of our Enterprise Platform group. In this role, you will help our largest and most sophisticated customers easily understand how their data pipelines are performing. You'll focus on delivering a world-class observability experience, ensuring that Fivetran remains easy to use even as our capabilities expand in scale and complexity.

We’re looking for someone who can bring AI-native thinking to how our platform evolves—whether it’s in accelerating development with intelligent defaults, enabling automated observability, or expanding how customers build with Fivetran programmatically.

This is a high-impact, high-visibility role, perfect for product leaders who thrive on technical challenges, tight feedback loops, and opportunities to shape long-term platform strategy.

This is a full-time, hybrid position based out of our Oakland, CA or Denver, CO office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.

What You’ll Do

• Own and evolve the Monitoring & Observability product area: logging, alerting, sync status, latency monitoring, event standardization, and external integrations.
• Develop a strategic roadmap that improves transparency into Fivetran connection behavior, with a focus on supporting Enterprise-grade monitoring requirements.
• Partner closely with engineering and design to deliver intuitive experiences for customers to monitor, debug, and optimize their data syncs—and integrate seamlessly with their existing observability stack.
• Prioritize product investments based on revenue-weighted feature usage, customer feedback, support ticket trends, and roadmap alignment with adjacent platform teams.
• Serve as the subject matter expert for observability across Fivetran and champion platform consistency in user experience and technical implementation.
• Drive cross-functional alignment and go-to-market readiness for major product launches.
• Stay on the pulse of trends in developer platforms, data infrastructure, and enterprise tooling—with an eye toward AI-first opportunities.

Skills We’re Looking For

• Product management experience in B2B SaaS or platform products.
• Demonstrated success leading technical products with high customer expectations for reliability and observability.
• Strong technical fluency—comfortable working with logs, events, monitoring pipelines, and API-based integrations.
• Proven collaboration skills across Engineering, Design, Support, and GTM.
• Data-informed mindset with experience using both qualitative and quantitative inputs to drive prioritization.
• Ability to execute cross-functionally in a high-growth, fast-paced environment.

Bonus Skills

• Experience with observability or monitoring tools (e.g., Datadog, Splunk, New Relic).
• Familiarity with enterprise logging pipelines or SIEM integrations.
• Background in data integration, ETL/ELT, or developer platforms.

#LI-HYBRID #LI-KM3

What is GustoPro?

GustoPro is a cloud-based platform built specifically for accounting firms. It empowers firms to streamline payroll, people operations, and advisory services for their clients, all within a single, integrated platform. GustoPro features client dashboards, automated workflows, robust reporting, and seamless integrations with other accounting software — enabling firms to elevate their client service and accelerate practice growth. Learn more about GustoPro

About The Role

As a Partner Account Executive for GustoPro, you will play a critical role in expanding Gusto's footprint within the accounting market by recruiting new accounting firm partners, enabling them to succeed on the platform, and driving them to a healthy, self-sufficient state before transitioning them to an Account Manager.

Working directly with our Head of Sales and Head of GustoPro Sales, you will shape our new partner sales motion while owning the full arc of partner activation — from first conversation to a successful handoff. The benchmark that tells us activation is working: 10 net new clients added and the firm's 30-day enablement plan complete.

You'll engage with C-level executives and senior payroll specialists at accounting firms, with a focus on large regional and national players. You'll act as a consultant, understanding their unique needs and demonstrating how GustoPro can boost efficiency and help them realize more value for their clients while delivering upside for the firm.

The Partner Onboarding Agreement — a 30-day enablement contract signed at close — is your operating document once a firm is in. It defines milestones, role responsibilities across the firm, and the incentive structure that keeps both sides accountable through activation.

We're looking for a true "builder" — someone who's excited to wear multiple hats, design systems and processes, and run experiments. Comfort with a dynamic environment and the ability to pivot when needed is essential.

Here's what you'll do day-to-day

• Evangelize the GustoPro solution to prospective accounting firms to grow our market share and meet and exceed monthly/quarterly sales targets.
• Collaborate closely with Sales Leaders to build out and refine our new partner sales process, with a focus on accelerating sales cycles (target 60–90 days) and maximizing close rates.
• Conduct compelling and persuasive product demos that showcase the value of GustoPro using data and insights, tailored to resonate with accounting firm executives.
• Negotiate and execute the Partner Onboarding Agreement, aligning on a 30-day enablement plan and client pipeline targets from day one.
• Serve as the primary Gusto contact during the 30-day enablement period — keeping the Champion certification track, Practice Member Academy completion, and Practice Lead go-to-market readiness all on schedule.
• Hold the firm's Strategic Lead accountable to Champion designation and kickoff commitments in Week 1; track certification milestones and coordinate with the partner success team to unlock incentives on time.
• Support Practice Leads in running positioning and discovery workshops and building a migration candidate pipeline across their book of business.
• Drive the partner to 10 net new client adds within 90 days of signing — the activation benchmark — by leading regular status calls, removing blockers, and coordinating migration scheduling across practice areas.
• Coordinate co-marketing activation (co-branded materials, joint email campaigns) once the 10-client milestone unlocks co-op marketing funds, and ensure cross-sell products (HI, 401k, WC, R&D TC) are introduced as adoption deepens.
• Prepare a structured handoff brief for the receiving Account Manager — including certified contacts, migration status, QBR baseline, revenue and usage snapshot, and flagged growth opportunities — and facilitate a warm introduction.
• Navigate and update internal and external stakeholders, including C-suite executives at Gusto, partners, and cross-functional teams throughout the activation window.
• Leverage AI tools and technologies to enhance sales workflows, streamline partner communications, and derive actionable insights from data to drive more effective prospecting, pipeline management, and partner engagement.
• Travel as needed to partner offices for onsite meetings, as well as to industry events and conferences to represent Gusto and strengthen partner relationships.

Here's what we're looking for

• 6+ years total work experience in sales, account management, or customer success, with a strong focus on enterprise clients.
• 3+ years of experience selling B2B SaaS products or managing partner relationships, ideally to accounting firms or related businesses.
• A consistent track record of exceeding sales quotas and building long-term client relationships, including negotiating complex six-figure contracts.
• Experience and comfort working quick sales cycles (60–90 days average).
• Deep understanding of the accounting firm landscape, including their business models, challenges, and technology needs — particularly the CAS/advisory and payroll practices.
• Strong ability to articulate contractual, technical, and financial value points to partners, internal senior leaders, and executive leaders.
• Equally comfortable in a closing motion and a post-close enablement and coordination role — you see getting a firm to 10 clients as part of the sale, not separate from it.
• Strong analytical and problem-solving abilities — you're a strategic thinker who can identify risk and opportunity across a portfolio.
• Ability to quickly learn our product so you are credible with prospects and partners alike.
• Comfort and proficiency with AI-powered tools and technologies, with a willingness to adopt and integrate AI into daily sales and partner management workflows to improve efficiency and outcomes.
• Experience with CRM and sales software (e.g., Salesforce, ZoomInfo, Tableau).

Compensation

Our target on-target earnings (OTE) compensation for this role is $125,000/yr to $150,000/yr in Denver, Las Vegas, Chicago, Atlanta & most remote locations, $155,000/yr to $182,000/yr for San Francisco & New York and $120,000 to $180,000 CAD for Toronto. This OTE is structured with a target 70% base pay and 30% commission pay with an uncapped commission structure. Final offer amounts and the exact base/commission split are determined by multiple factors including candidate location, experience, and expertise and may vary from the amounts listed above.

This part-time position is an on-site role. At our location: 1515 Wazee St, Ste 380, Denver, CO 80202, the required in-office days are Tuesday, Wednesday, and Thursday.

About the Role

We’re looking for an organized, proactive Office Manager/Coordinator to oversee the daily operations of our Denver office for 60 colleagues. You’ll ensure a smooth, compliant, and welcoming workplace while supporting our teams, managing vendors, and coordinating logistics and events.

Responsibilities:

• Oversee daily office operations, maintenance, and safety compliance.
• Manage supplier and vendor relationships; evaluate new service providers aligned with company needs and values.
• Coordinate office upkeep, renovations, and purchases; maintain inventory of snacks, supplies, and cleaning materials.
• Support IT and HR with office technology, onboarding/offboarding, and equipment management.
• Handle mail, deliveries, and office communications.
• Track office budgets, expenses, and vendor payments (Divvy, budget tracker).
• Plan and support office events and hospitality for clients and guests.
• Manage employee recognition moments (birthdays, anniversaries, sympathy flowers).
• Act as a confidential and reliable point of contact for staff and visitors.
• Collaborate with building management for work orders and facility coordination.

About You

The essentials:

• 1-3 years of office administration experience
• Strong organizational skills, exceptional attention to detail, and customer-service orientation
• Skilled in office management, multitasking, and prioritization.
• Strong communication and interpersonal abilities with a service mindset.
• Tech-savvy; comfortable with Google Suite and basic IT coordination.
• Self-motivated, organized, and diplomatic.
• Experience in advertising, creative, or tech environments preferred.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants from all backgrounds who are excited to contribute to our mission.  

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

#LI-OG1 #LI-Onsite

This part-time position is an on-site role. At our location: 1515 Wazee St, Ste 380, Denver, CO 80202, the required in-office days are Tuesday, Wednesday, and Thursday.

About the Role

We’re looking for an organized, proactive Office Manager/Coordinator to oversee the daily operations of our Denver office for 60 colleagues. You’ll ensure a smooth, compliant, and welcoming workplace while supporting our teams, managing vendors, and coordinating logistics and events.

Responsibilities:

• Oversee daily office operations, maintenance, and safety compliance.
• Manage supplier and vendor relationships; evaluate new service providers aligned with company needs and values.
• Coordinate office upkeep, renovations, and purchases; maintain inventory of snacks, supplies, and cleaning materials.
• Support IT and HR with office technology, onboarding/offboarding, and equipment management.
• Handle mail, deliveries, and office communications.
• Track office budgets, expenses, and vendor payments (Divvy, budget tracker).
• Plan and support office events and hospitality for clients and guests.
• Manage employee recognition moments (birthdays, anniversaries, sympathy flowers).
• Act as a confidential and reliable point of contact for staff and visitors.
• Collaborate with building management for work orders and facility coordination.

About You

The essentials:

• 1-3 years of office administration experience
• Strong organizational skills, exceptional attention to detail, and customer-service orientation
• Skilled in office management, multitasking, and prioritization.
• Strong communication and interpersonal abilities with a service mindset.
• Tech-savvy; comfortable with Google Suite and basic IT coordination.
• Self-motivated, organized, and diplomatic.
• Experience in advertising, creative, or tech environments preferred.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants from all backgrounds who are excited to contribute to our mission.  

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

#LI-OG1 #LI-Onsite

About the Role:

Gusto is searching for a builder. Not a manager of an existing PEO sales team — a founder-minded sales leader who will design the motion, write the playbook, hire the team, and carry a personal book of business in the early months. This is a 0→1 opportunity to establish Gusto's PEO sales org from the ground up, and we're looking for someone who is energized by that challenge.

You will drive new PEO revenue by selling Gusto's co-employment solution to both prospects and our existing base of 400,000+ customers — Gusto's single biggest competitive advantage over legacy PEOs. The pace is fast, the market opportunity is real, and we're looking for someone who will bring experience, creativity, and a genuine passion for building to the table every single day. You align with our company values and have a knack for building for the long haul. If you're excited to roll up your sleeves, lead by example, and architect something from scratch, let's talk.

About the Team:

You will be the founding leader of Gusto's PEO sales function. In the first 6–12 months, you'll operate as a true player-coach — personally closing deals while simultaneously building the team, tooling, and infrastructure around you. You'll define the ideal customer profile, build out the sales stages and pipeline architecture in Salesforce, and establish the channel strategy (including broker and accountant referral partnerships) that will drive scalable new business over time.

This team will serve as Subject Matter Experts on PEO, guiding prospects through complex buying decisions and partnering closely with HR, benefits, and payroll counterparts to deliver a seamless customer experience. Your biggest unfair advantage: Gusto's existing install base. Like the best scaled PEOs, a meaningful share of your pipeline will come from converting existing payroll customers — and you'll be the one to design and build that on-ramp.

Here’s what you’ll do day-to-day:

• Sell and build simultaneously. For the first 6–12 months, carry a personal book of business while building the team and infrastructure around you. This is a player-coach role that requires someone comfortable operating at both levels.
• Design the sales motion from scratch. Define sales stages, lead routing, funnel metrics, and pipeline architecture in Salesforce. This org doesn't have a pre-built RevOps foundation — you'll build it.
• Own the full talent lifecycle. Partner closely with Recruiting to define hiring profiles, run interviews, and select top PEO sales talent. Onboard new hires for fast ramp and continuously assess team capacity to stay ahead of headcount needs.
• Build and leverage the channel ecosystem. Develop a point of view on broker, GA, and accountant referral channels. Even if you don't own these relationships day one, you'll be expected to shape the strategy and lay the groundwork for a scalable partner channel.
• Convert the install base. Develop the playbook for converting Gusto's existing 500K+ payroll customers to PEO. Understand the unique motion, objections, and value proposition for in-base selling vs. cold-start prospecting.
• Operate with selling season fluency. Understand and plan around PEO's concentrated selling window (Sept–Dec, with ~50–60% of new business landing Jan 1). Build team capacity, pipeline targets, and go-to-market rhythms accordingly.
• Collaborate cross-functionally with Sales, Marketing, and Product leadership to identify market opportunities, drive pipeline, and help shape PEO product strategy.
• Use data to drive decisions — from advisor skill development to team-level initiatives. Track, measure, and report on sales effectiveness; adjust programs as needed.
• Lead with AI fluency. As a people leader at Gusto, you're expected to actively model and drive AI adoption across your team — not just as a user, but as a champion. This means leveraging AI tools to surface pipeline insights, accelerate coaching, improve forecast accuracy, and identify at-risk deals earlier. You'll help your team integrate AI into daily workflows (outreach, call prep, follow-up), experiment with new tooling, and share learnings across the broader sales org. We expect our leaders to stay ahead of the curve and bring a point of view on how AI can make the team meaningfully better.
• Build a culture of excellence. Cultivate each individual's skill set and guide career pathing as they grow within the organization. Ensure the team maintains deep knowledge of PEO compliance, co-employment regulations, and applicable state and federal employment law requirements.

Here’s what we're looking for:

• PEO Expertise: 5+ years of experience in PEO sales, with direct experience standing up a PEO sales org or building a sales team 0→1 in a high-growth environment. We're prioritizing builder profiles over tenure in a mature org.
• Player-Coach Experience: Proven ability to carry personal quota while simultaneously building team, process, and infrastructure. This is not a pure management role in the early stages.
• Selling Season Fluency: Direct experience operating within PEO's Jan 1 selling cycle — Sept–Dec pipeline build, renewal dynamics, and capacity planning. This is a key screen for PEO-specific operating experience vs. generic HCM.
• Install Base Conversion: Experience developing or executing strategies to convert an existing customer base to a higher-tier or adjacent product. Familiarity with in-base PEO conversion motions is a strong plus.
• Channel Strategy: Understanding of broker, GA, and accountant referral channels in the PEO or benefits space. Ability to develop a POV and lay groundwork for scalable partner-sourced pipeline.
• RevOps & Pipeline Architecture: Experience building or significantly contributing to Salesforce pipeline design — sales stages, lead routing, funnel reporting — from an early-stage starting point.
• Management Experience: 5+ years of people management in a sales organization, including direct involvement in recruiting and hiring.
• Results-Oriented: Consistent track record of establishing and exceeding measurable goals.
• Sales Acumen: Strong working knowledge of inbound and outbound sales methodologies in SMB SaaS or HCM/PEO environments.
• Collaboration: Ability to work effectively across Sales, HR, Benefits, and Product teams; excellent interpersonal skills.
• AI Leadership: Demonstrated ability to evaluate, adopt, and champion AI and automation tools in a sales environment. Comfortable going beyond personal usage — setting expectations, building habits, and holding the team accountable to AI-enabled ways of working.
• Technical Proficiency: Salesforce.com (SFDC) experience required, including pipeline and funnel design; familiarity with HCM platforms and benefits administration tools preferred.

Our target on-target earnings (OTE) compensation for this role is $270,000/yr to $280,000/yr in Denver & most remote locations, and $295,000/yr to $318,000/yr for San Francisco, & New York. This OTE is structured with a target 60% base pay and 40% commission pay with an uncapped commission structure. Final offer amounts and the exact base/commission split are determined by multiple factors including candidate location, experience, and expertise and may vary from the amounts listed above.

About the Team

We’re Partnerships at Klaviyo. Our mission is to drive growth by building and deepening relationships with partners—Global Systems Integrators (GSIs), system integrators (SIs), technology/ISV partners, agencies, and hyperscalers that make Klaviyo more powerful for everyone who uses it. We operate globally and partner closely with Sales, Marketing, Product, Customer Success and Operations to deliver better outcomes for our customers.

Overview

We are seeking a Strategic Partnerships Manager to drive the development, execution, and scaling of high-impact partnerships within Klaviyo’s ecosystem. This role is designed for a strategic operator who can recruit and build partnerships from the ground up, navigate complex and multi-threaded stakeholder environments, and deliver measurable business outcomes.

The primary focus of this role will be on GSIs and SIs, requiring deep engagement with consulting-led partners and strong alignment to enterprise sales motions. In addition, this role requires the agility to work across adjacent partner types—including technology/ISV partners and hyperscalers where appropriate, and to develop multi-partner plays that combine capabilities across the ecosystem.

Key Responsibilities

Partnership Strategy & Development (GSI/SI Focus)

• Identify, evaluate, and prioritize strategic partnership opportunities with GSIs and SIs that expand Klaviyo’s presence in the enterprise
• Build partnerships from zero-to-one, including sourcing, structuring, and launch
• Develop and own joint business plans aligned to co-sell, services-led, and transformation-driven GTM motions

Complex Relationship Management

• Own and manage multi-threaded relationships across GSI and SI organizations, including executives, alliance leaders, sales teams, and delivery organizations
• Act as the central point of coordination within Klaviyo, aligning stakeholders across Sales, Product, Marketing, and Customer Success
• Drive executive alignment and maintain strong internal and external stakeholder engagement to ensure partnership success

Revenue & Go-to-Market Execution

• Partner closely with Sales to drive partner-sourced and partner-influenced pipeline through GSI and SI co-selling motions
• Work with Partner sales to design, execute and manage joint go-to-market strategies, including account planning, co-selling frameworks, and partner-led opportunities
• Identify opportunities to accelerate deal cycles, expand deal sizes, and increase win rates through partner engagement

Multi-Partner Plays

• Collaborate with technology/ISV partners and hyperscalers where relevant to support joint customer solutions
• Develop and orchestrate multi-partner plays (e.g., GSI + ISV + Klaviyo) to deliver differentiated customer value
• Adapt engagement strategies across partner types, aligning incentives and roles within broader ecosystem motions

Project Management

• Lead cross-functional initiatives required to launch, operationalize, and scale partnerships
• Build and implement repeatable processes, frameworks, and playbooks to support GSI/SI partnership growth
• Manage timelines, dependencies, and deliverables across multiple stakeholders, ensuring high-quality execution

Qualifications

• 10+ years of experience in partnerships, business development or related roles
• Demonstrated ability to build and scale partnerships from the ground up, preferably with GSIs or SIs
• Experience managing complex, multi-threaded relationships across both external partners and internal teams
• Strong understanding of SaaS sales motions, enterprise pipeline development, and co-selling dynamics
• Proven project and program management skills, with the ability to drive cross-functional initiatives from concept to execution
• Ability to operate across multiple partner types and adapt to different business models
• Excellent communication, negotiation, and stakeholder management skills

• Familiarity with Klaviyo’s platform and broader martech landscape (CDPs, ESPs, ecommerce platforms)
• Experience working in high-growth or fast-paced environments

Key Competencies

• Strategic thinking with strong execution orientation
• Ability to manage complexity and multi-threaded relationships
• Agility across partner types and ecosystem dynamics
• Ability to influence without direct authority
• Strong organizational and operational discipline

Success Metrics

• Partner-sourced and partner-influenced revenue driven through GSI/SI partnerships
• Growth and depth of GSI/SI relationships
• Execution and outcomes of joint business plans and co-selling initiatives
• Effectiveness of multi-partner plays and ecosystem collaboration
• Internal stakeholder alignment and partner satisfaction

#LI-CR1 #LI-Hybrid #LI-Denver

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Job Details

• 💼 Growth Operations - Business Operations
• 📍 United States - Denver, Colorado
• 🕜 Full-Time/Hybrid
• 💰 $81,000.00 - $99,500.00 

What you will do

Reporting to our Manager of Marketing Operations, you will join our team as a Marketing Operations Manager. In this role, you will be the managing, administering, and optimizing our entire MarTech stack. You will support your team and stakeholders by enabling smarter decisions through technology and data. Your work will involve managing daily marketing operations tasks, creating insightful reports, and collaborating across the business to boost marketing productivity and efficiency.

Where you will have impact

• Manage and optimize our marketing automation platforms to fit strategic needs and ensure operational excellence, data integrity, and seamless integration.
• Be part of the team that recommends, implements and integrates new MarTech tools to expand our capabilities and ensure a seamless connection with our existing systems.
• Continuously test and analyze marketing automation processes, lead management workflows, and campaigns to improve conversion rates and overall performance.
• Collaborate with cross-functional stakeholders including Marketing, Sales Operations, and Engineering to understand business requirements and align our technology stack to support their goals.
• Solve key marketing challenges by improving attribution models, lead assignment processes, data accuracy, and funnel analysis.
• Develop and maintain clear documentation for all marketing processes, providing guidance and a reference for the entire team.
• Collaborate on AI-driven Marketing Operations initiatives, shaping how AI-powered tools such as Clay, data enrichment, and automation are used within Marketing to improve scalability, accuracy, and performance.

About our team

The Marketing Operations team is the strategic backbone, part of the Business Operations Vertical and is the operational engine of the entire marketing department. We are the architects of the systems, processes, and data that power global growth. We partner closely with our CMO and marketing directors to turn big-picture strategy into reality, while working hand-in-hand with teams like Data Analytics and Commercial Systems. We are a team of builders and problem-solvers, focused on creating a scalable foundation for the future.

What's in it for you?

• Flexible time off: Autonomy to manage your work-life balance. 
• 401k matching: Up to 4%.
• Health insurance: Two Blue Cross Blue Shield plans with 99% company contribution to the base plan and 75% for dependents and spouses, plus $25/month to HSA.
• Vision and Dental Insurance: Dental Buy-up plan option, 50% company contributions to premiums for both employees, dependents and spouses for both.
• Employee Assistance Program: 100% confidential and free.
• Employer paid Short Term Disability + $50,000 Life Insurance 
• Parental leave: 12 weeks of company paid primary caregiver leave, 3 weeks of company paid secondary caregiver leave, $1,500 new parent bonus, and 4 week flexible return to work plan.
• Wellbeing support: Subsidized ClassPass subscription.
• Referral bonus: Earn rewards for bringing in new talent.

Who you are

• Extensive experience in a marketing operations role.
• Solid experience with marketing automation platforms like Hubspot or Marketo.
• Good level of CRM (Salesforce) or sales-process understanding (i.e. Lead > Opportunity conversion)
• Experience implementing and managing various MarTech tools, such as intent data platforms, spam prevention, or event management software.
• A results-driven mindset with a strong ability to analyze data to inform marketing decisions and measure ROI.
• Exceptional attention to detail, great time management, and clear communication skills.
• A collaborative team player who can also work independently and thrive in a fast-paced, service-oriented environment.
• A genuine curiosity for AI and a willingness to actively experiment with AI-powered tools as part of daily work — not just as a user, but as someone who identifies where AI can improve marketing operations processes and drives those initiatives forward.

We welcome

• Previous experience working in a high-growth B2B SaaS or technology company.
• Hands-on experience with API-based integrations, connecting MarTech tools and troubleshooting sync behaviour across platforms.
• Project management skills with a proven ability to see projects through to successful completion.
• Experience with content management systems like Storyblok.
• Familiarity with data visualization in BI tools like Looker and advanced analysis in Excel.

About the Role:

Gusto is looking for an experienced, hands-on people manager to lead a core Data Science & Analytics team. This role sits at the heart of how we use data — and increasingly AI — to understand, shape, and scale Gusto's products. You’ll both manage a team of data scientists and analysts as well as personally get in-the-weeds to work closely with Product, Engineering, Design, Marketing, Sales, and Finance to deliver insights and frameworks that inform strategy, optimize user experiences, and accelerate business growth.

We're looking for a leader who can balance strategic influence with hands-on craft — someone who can guide senior Gusto leaders through data and AI strategy, coach data scientists on impactful problem solving, and dive in to drive forward statistically rigorous analyses when needed.

Here’s what you’ll do day-to-day:

• Lead and develop a team of data scientists – hire, empower, and coach team members; set a high bar for analytical quality and career growth.
• Shape product and business strategy through data – partner with Product and cross-functional leaders to identify opportunities, prioritize investments, and influence long-term product roadmaps.
• Develop and scale measurement frameworks – define key metrics, design monitoring systems, and ensure product initiatives — including AI-powered features — are rigorously tracked and evaluated.
• Support experimentation and decision-making – support inferential analyses and experimentation (e.g., A/B tests, segmentation, funnel analysis), including designing evaluations for AI and ML-driven systems, ensuring findings are actionable and aligned to strategic goals.
• Partner on AI-powered product development – collaborate with ML Engineering and Product to bring intelligent features to life (personalization, predictions, intelligent automation), ensuring they're grounded in customer insight and measured for real-world impact.
• Balance strategic and hands-on impact – dive deep into data, review and refine analyses, and ensure insights are both technically sound and business-relevant.
• Influence senior leadership – communicate insights and recommendations clearly, framing trade-offs and shaping executive decision-making.

Here’s what we're looking for:

• 10+ years of experience in data science or related fields, with at least 4 years managing and scaling high-performing data science teams.
• Deep expertise in product analytics – experience with user acquisition, activation, retention, engagement, or expansion in SaaS or product-led environments.
• Technical fluency – advanced coding skills, strong statistical reasoning, and familiarity with experimentation frameworks; ability to mentor data scientists on best practices.
• AI product intuition – experience working at the intersection of data science and AI product development; comfort reasoning about model behavior, evaluation design, and the tradeoffs of deploying AI in customer-facing contexts.
• Strategic and business acumen – demonstrated ability to connect insights to product and business goals, and to influence roadmaps through data.
• Executive communication skills – proven experience presenting insights to senior stakeholders, turning complex data into clear and actionable recommendations.
• Cross-functional collaboration – history of working closely with Product, Engineering, and go-to-market teams to drive decisions and deliver impact.
• Hands-on experience with ML applications in product contexts (e.g., personalization, churn prediction, customer segmentation, or LLM-powered features) is strongly preferred.
• Familiarity with multi-product SaaS ecosystems and customer lifecycle analytics is desirable.

Our cash compensation amount for this role is targeted at $217,000 - $265,000 in San Francisco and New York. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

What you'll be doing:

Client Partnership & Implementation

• Own and manage an enterprise client portfolio as primary technical advisor
• Deliver seamless implementations from kickoff through go-live, coordinating internal teams and ensuring timely deployment
• Develop deep knowledge of each client's goals and translate them into actionable plans with measurable results
• Engage clients regularly via Zoom, email, phone, and on-site visits to strengthen relationships and ensure alignment

Adoption & Value Realization

• Drive product adoption with measurable improvements in usage metrics and client health scores
• Conduct technical assessments of API implementations and lead quarterly optimization sessions
• Guide clients on product integrations and troubleshooting in collaboration with Implementation Engineer and Support
• Serve as the first technical point of contact for enterprise clients during implementation and post–go-live, owning technical triage and driving resolution with Implementation and Support.
• Educate clients on best practices to maximize value from Symmetry's solutions

Client Health & Retention

• Monitor client health scores, usage metrics, and interaction to identify risks early and implement mitigation plans
• Provide prompt, professional responses to inquiries ensuring fast resolution and strong confidence
• Support renewal readiness and risk mitigation in partnership with Account Manager

Operational Excellence

• Identify process improvements that reduce implementation time and increase team capacity
• Leverage AI tools and automation to streamline reporting, communication, and coordination
• Maintain thorough documentation in CRM and ticketing systems
• Collaborate with Sales, Product, Engineering, and Support to address issues and drive continuous improvement

Experience & Requirements:

Required Background:

• Bachelor's degree or equivalent combination of education and experience
• 5+ years in Client Success, Account Management, or Implementation Management in B2B SaaS
• Proven track record managing enterprise portfolios and guiding retention, adoption, and satisfaction
• Experience project managing complex software implementations from kickoff through go-live
• Technical aptitude to understand API/SDK integrations, conduct assessments, and troubleshoot issues
• Track record leveraging data and metrics to drive client outcomes and operational efficiency
• Experience in payroll, HR tech, or compliance technology strongly preferred

Core Skills & Attributes:

• Proven technical acumen with ability to translate capabilities into business value
• Extraordinary relationship-building skills to advise enterprise stakeholders on technical and business outcomes
• Outstanding communication skills with ability to simplify complex technical concepts
• Proactive, ownership-driven mindset with accountability for results
• Keen analytical and critical thinking with comfort in qualitative and quantitative analysis
• Great organizational and project management skills managing multiple priorities
• Client-first orientation committed to delivering measurable value
• Collaborative team player thriving in cross-functional partnerships
• Demonstrated ability to leverage AI and automation for efficiency
• Continuous learning mindset staying current on product innovations

Technology Experience:

• Comprehension of API/SDK architecture, RESTful APIs, and integration concepts
• Ability to read API documentation and guide clients through technical implementation
• Experience with API testing tools (Postman or similar) for client troubleshooting
• Proficiency with CRM systems (NetSuite, Salesforce, or comparable)
• Experience with customer success platforms (Catalyst, Gainsight, ChurnZero, or similar)
• Working knowledge of project management and ticketing systems (Jira, Asana, Zendesk, or comparable)
• Proficiency with Google Workspace (Slides and Sheets including formulas and data analysis)
• Experience with virtual meeting platforms (Zoom, Microsoft Teams, or similar)
• Experience with generative AI tools (ChatGPT, Gemini, or comparable) and building AI agents
• Project management certification (PMP, CAPM, Google Project Management) is a plus
• API fundamentals certification (Postman Student Expert or equivalent) is a plus

Compensation Details

Our cash compensation amount for this role is targeted at $121,000/yr- $149,000/yr in Scottsdale. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above. 

About the Role:

Are you looking for an opportunity to transform a business? Gusto is looking for a strategic, customer-focused leader to leverage customer feedback and operational key metrics to develop actionable insights and strategies that shape our product and service, and positively impact customer love.

Working with the Product, Engineering, Design and Customer Experience teams, you will be expected to tackle both highly strategic and deeply operational initiatives to deliver value for customers and Gusto. You’ll be customer-obsessed, business-minded, strategic, detail-oriented, and highly creative.

In this role, you'll help stand up the operational and service foundation for a new Gusto product, using both deep human judgment and emerging AI tools to move faster and make better decisions. If this sounds exciting to you, we’d love to connect!

About the Team:

The Benefits Product Operations team at Gusto is made up of committed, creative, collaborative people who care deeply about our mission to enable Benefits for all small and mid-sized businesses and their employees. We’re a highly cross-functional team focused on ensuring our product and service are co-designed and co-developed along the product lifecycle to deliver a best in class customer experience; Gusto is listening to, synthesizing and acting on customer and front-line team feedback; and that cross-functional teams are collaborating and swimming together to build the best version of Gusto for our customers.

Here’s what you’ll do day-to-day:

• Shape and support product development and its integration into service strategy for existing customers across the product lifecycle, in collaboration with Engineering, Design, Product Management, and Customer Experience teams.
• Understand our product and end-to-end service experience and organizations in intimate detail, including internal and external pain points and feedback.  Collaborate to ensure customer support considerations are integrated into broader company decisions.
• Lead and partner on product launches between Product Management and Customer Experience (CX) teams to ensure readiness and deliver insights post-launch to ensure a positive experience for customers and internal teams.
• Provide business insights and recommendations based on quantitative and qualitative data to influence strategy and operational design in both product and service roadmaps.
• Identify and drive cross-functional initiatives that will deliver value for customers and Gusto. Help develop and communicate a clear roadmap for enhancing service capabilities and experiences.
• Hypothesis-driven problem solving to drive our business.
• Contribute to advancing the Product Operations craft at Gusto and build AI fluency within the team:
  • Model how to use AI tools to accelerate service design, insight synthesis, and agent-driven operational workflows.
  • Identify and build AI-assisted operational workflows, including agents, to accelerate VoC synthesis, launch readiness monitoring, and cross-functional signal aggregation.
  • Use AI tools to prototype service solutions and surface requirements faster, compressing the feedback loop between customer signal and product/service response — before full engineering investment.

Here’s what we're looking for:

• 10+ years of relevant work experience at growing startups in operating roles (i.e., biz ops/strategy roles, product operations, project/program management, and/or consulting):
  • Experience scaling service strategy alongside growing SaaS products, including incubating products, building and managing product betas, and/or integrating new products into a scalable best-in-class service model.
  • Highly adaptable and resilient to changes in business needs or requirements, with the ability to navigate challenges and make decisions even when information is incomplete.
• Demonstrated self-starter and organized problem-solver. Self-sufficient, resourceful, and bias for action towards continuous improvement.
• Experienced with managing a variety of cross-functional stakeholders on complex strategic initiatives, including influencing senior leaders in Product or Customer Experience orgs.
• Strong data literacy and results-orientation, with the ability to identify the right questions, interpret quantitative and qualitative signals, and translate findings into decisions — including comfort using AI-assisted tools for analysis and synthesis.
• Excellent written and verbal communication skills, with the ability to effectively communicate complex subjects to both technical and non-technical audiences.
• Demonstrated AI fluency in an operational and product context — comfort using AI tools to synthesize qualitative data, identify automation opportunities in service workflows, and building or directing AI agents to reduce manual operational lift:
  • Experience prototyping with AI (e.g., Claude, Cursor, Codex or similar) is a plus.
• Experience with service design and/or service blueprinting.
• Experience working in the healthcare or benefits space (PEO, health insurance, etc.) is a plus; candidates with new product incubation experience in any complex regulated space are strongly encouraged to apply.

Our cash compensation amount for this role is $148,000/yr to $182,000/yr in Denver, and $167,000/yr to $217,000/yr for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.

About the Role:

The Corporate Tax Manager will be responsible for managing all aspects of the Company's tax compliance and planning. This role involves managing tax provisions, preparing and reviewing tax returns, and ensuring adherence to all relevant tax laws and regulations. The ideal candidate will be a highly motivated and detail-oriented individual with a strong understanding of tax principles and a commitment to accuracy.

Here’s what you’ll do day-to-day:

• Manage the preparation and review of federal, state, and local income tax returns, sales tax returns, and other tax filings.
• Manage the quarterly and annual tax provision process in accordance with ASC 740.
• Conduct tax research and analysis to ensure compliance with current tax laws and identify potential tax planning opportunities.
• Liaise with external auditors and tax advisors.
• Develop and implement domestic and international tax strategies to minimize tax liabilities.
• Manage tax audits and inquiries from tax authorities.
• Stay informed of changes in tax legislation and regulations and assess their impact on the Company.
• Prepare executive summaries of tax reports and presentations for senior management.
• Ensure accurate and timely payment of all tax obligations.
• Explore and leverage AI tax solutions.

Here’s what we're looking for:

• Bachelor's degree in Accounting, Finance, or a related field.
• Master's degree in Taxation or Accounting preferred.
• CPA certification required.
• Minimum of 5-7 years of progressive experience in corporate tax, with at least 2 years in a managerial role.
• Public accounting experience is a plus.
• Excellent knowledge of federal, state, and local tax laws and regulations.
• Strong analytical and problem-solving skills.
• Exceptional attention to detail and accuracy.
• Ability to communicate complex tax concepts clearly and concisely to non-tax professionals.
• Proven ability to manage multiple projects and meet deadlines.
• Strong leadership and team management skills.
• Strong proficiency with tax software and ERP systems.
• Proficiency in Microsoft Office Suite, especially Excel.
• Comfortable working in a fast-paced environment and collaborating with cross-functional and diversified teams.
• Agility with technology and automation / AI.
• Experience with Alteryx and PowerBI preferred

Our cash compensation amount for this role is between $113,190 - $139,601/year in Denver, between $137,020 - $168,991/year for New York and San Francisco. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.

Symmetry Software is part of Gusto. Symmetry is the payroll infrastructure for software & payroll platforms powering the paychecks of over 64 million workers each year. Our fully integrated suite of payroll tax APIs and software tools allows companies to solve tax compliance issues and build applications across the entirety of the payroll process.

What Product Management is like at Symmetry:

• Our Product team is lean, which means you’ll have a high degree of impact and ownership. We believe in smaller, empowered teams that move quickly with less overhead. You’ll pair sharp product judgment with fluency in AI tools — automating what slows teams down and amplifying what makes them creative and high-performing.
• We’re builders. Lines between roles are intentionally blurred, and our PMs do whatever it takes to deliver outcomes. You’ll prototype, automate, design, and ship — using AI as your co-builder to turn problems into durable solutions that deliver customer value with urgency and care.
• We’re here to serve the payroll industry. Our technology impacts over 64 million paychecks in the US each year. We’re driven by deep customer empathy and a relentless desire to innovate.
• We’re comfortable with change. Our environment moves fast, and PMs here thrive in ambiguity — blending curiosity, experimentation, and AI-native craft to shape how products (and work itself) are built at Symmetry.

About the Role:

We’re  looking for a product leader to own the development of new business lines for payroll tax products. This 0 to 1 focused role will have broad autonomy to lead discovery, strategy, and execution for new products in payroll tax. This role will be expected to deliver durable business outcomes such as new revenue and existing revenue retention.

The right person will be an activator who couples strength in execution with a strong sense of ownership to delivering market success. You will work directly with a new product development engineering team and focus on AI-powered solutions that redefine our market.

Here’s what you’ll do day-to-day:

• Ownership: Lead long-term strategy. This includes spearheading research, defining customer and market positioning, shaping product direction, and identifying the investments and internal capabilities required for success. You’ll translate this strategy into actionable guidance that informs company-wide planning and execution.
• North Star: Focus the organization on what matters most. Identify the highest-leverage investments and decisions across functions that will unlock long-term success, reduce ambiguity, and ensure that Symmetry is building toward a market-winning payroll tax offering.
• Collaborate: Partner across Product, Engineering, Compliance, Legal, CX, Marketing, Sales, and Operations to uncover insights, validate assumptions, and build alignment. You’ll help create shared context and ensure cross-functional teams are set up to deliver.
• Accelerate Execution: Step into the highest-priority gaps that stand in the way of success. Whether it’s clarifying requirements, kicking off strategic initiatives, or embedding with a team to drive execution, you’ll help advance the work by creating clarity, building momentum, and enabling others to succeed.

Here’s what we're looking for:

• 6+ years of hands-on product management experience, with 3+ years of success building 0 to 1 products
• Proven track record of building 0 to 1 products with demonstrable evidence of:
  • Deep product discovery skills with the ability to navigate a high degree of ambiguity
  • Building 0 to 1 products in highly regulated categories
  • Experience building personalized products or optimized workflows using Gen AI/ ML
  • Extraordinary cross-functional collaborator and leader
• Ability to identify emerging opportunities and industry trends, build business cases, define product vision and strategy, and create a supporting roadmap that rapidly iterates into delivering on your vision
• Entrepreneurial, passionate about our mission, and have deep empathy for our customers
• Built products at scale with good UX that users love
• Bonus points for experience with payroll / payroll tax

Compensation Details

Our cash compensation amount for this role is targeted at $143,000/yr to $179,000/yr in Scottsdale & most remote locations, and $184,000/yr to $230,000/yr for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

What Product Management is like at Symmetry:

• Our Product team is lean, which means you’ll have a high degree of impact and ownership. We believe in smaller, empowered teams that move quickly with less overhead. You’ll pair sharp product judgment with fluency in AI tools — automating what slows teams down and amplifying what makes them creative and high-performing.
• We’re builders. Lines between roles are intentionally blurred, and our PMs do whatever it takes to deliver outcomes. You’ll prototype, automate, design, and ship — using AI as your co-builder to turn problems into durable solutions that deliver customer value with urgency and care.
• We’re here to serve the payroll industry. Our technology impacts over 64 million paychecks in the US each year. We’re driven by deep customer empathy and a relentless desire to innovate.
• We’re comfortable with change. Our environment moves fast, and PMs here thrive in ambiguity — blending curiosity, experimentation, and AI-native craft to shape how products (and work itself) are built at Symmetry.

About the Role:

We’re  looking for a product leader to own the development of new business lines for payroll tax products. This 0 to 1 focused role will have broad autonomy to lead discovery, strategy, and execution for new products in payroll tax. This role will be expected to deliver durable business outcomes such as new revenue and existing revenue retention.

The right person will be an activator who couples strength in execution with a strong sense of ownership to delivering market success. You will work directly with a new product development engineering team and focus on AI-powered solutions that redefine our market.

Here’s what you’ll do day-to-day:

• Ownership: Lead long-term strategy. This includes spearheading research, defining customer and market positioning, shaping product direction, and identifying the investments and internal capabilities required for success. You’ll translate this strategy into actionable guidance that informs company-wide planning and execution.
• North Star: Focus the organization on what matters most. Identify the highest-leverage investments and decisions across functions that will unlock long-term success, reduce ambiguity, and ensure that Symmetry is building toward a market-winning payroll tax offering.
• Collaborate: Partner across Product, Engineering, Compliance, Legal, CX, Marketing, Sales, and Operations to uncover insights, validate assumptions, and build alignment. You’ll help create shared context and ensure cross-functional teams are set up to deliver.
• Accelerate Execution: Step into the highest-priority gaps that stand in the way of success. Whether it’s clarifying requirements, kicking off strategic initiatives, or embedding with a team to drive execution, you’ll help advance the work by creating clarity, building momentum, and enabling others to succeed.

Here’s what we're looking for:

• 6+ years of hands-on product management experience, with 3+ years of success building 0 to 1 products
• Proven track record of building 0 to 1 products with demonstrable evidence of:
  • Deep product discovery skills with the ability to navigate a high degree of ambiguity
  • Building 0 to 1 products in highly regulated categories
  • Experience building personalized products or optimized workflows using Gen AI/ ML
  • Extraordinary cross-functional collaborator and leader
• Ability to identify emerging opportunities and industry trends, build business cases, define product vision and strategy, and create a supporting roadmap that rapidly iterates into delivering on your vision
• Entrepreneurial, passionate about our mission, and have deep empathy for our customers
• Built products at scale with good UX that users love
• Bonus points for experience with payroll / payroll tax

Compensation Details

Our cash compensation amount for this role is targeted at $143,000/yr to $179,000/yr in Scottsdale & most remote locations, and $184,000/yr to $230,000/yr for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above. 

About the Role:

At Gusto, we believe the next frontier of competitive advantage is the intelligence of the systems that power our people. As the Sr Principal PM, AI Workforce Enablement, you are the architect of the "Superhuman Agent." You won't just manage tools; you will redefine the relationship between Gusto’s workforce and technology. You are responsible for evolving our internal foundation into a proactive, agentic platform where AI handles the cognitive load, allowing our Go-to-Market (GTM) and Service teams to focus on high-value human connection. You will lead the transition of our legacy ecosystem into a future-state "exoskeleton" that empowers every employee to deliver an unparalleled, frictionless experience to our customers.

Gusto is looking for a hands-on builder to take on this leadership mantle as we rethink how people grow in an AI-native company. This role is not just about designing the systems that shape growth day-to-day, but the actual mechanics of work. You will be responsible for building new architecture and tearing down what no longer serves us. The goal is simple but hard: make growth obvious, continuous, and hard to avoid.

We’re looking for a leader who can balance strategic influence with hands-on craft—someone who can guide senior Gusto leaders through AI-native data strategy, coach data scientists on impactful problem solving, and dive in to drive forward statistically rigorous analyses when needed.

About the Team:

The Unified Service Platform (USP) product team serves as Gusto’s architectural backbone, responsible for engineering the intelligent, AI-driven ecosystem that brings GTM and Service operations into alignment. Our mission is to replace fragmented point solutions with a singular System of Intelligence—a digital exoskeleton that strips away administrative friction so our teams can focus on what matters most: our customers. Through our commitment to a #OneGusto experience, we provide the platform that ensures every internal interaction is backed by the full context of the customer journey.

We are an AI-native team building "agentic" solutions that transform how work happens. By mastering the AI-Human-AI loop, we own the delivery of a seamless, cross-channel journey across voice, chat, and email. Our goal is to ensure that our internal technical excellence creates an instant, easy and effortless experience for every business Gusto serves.

Here’s what you’ll do day-to-day:

• Architect of the "System of Intelligence": Lead the evolution of Gusto’s internal workspace by integrating 1P (first-party) and 3P (third-party) systems into a unified platform. Transform CRM into a proactive platform that anticipates agent needs and triggers automated workflows across the entire tech stack before manual intervention is required.
• Design the Future-State Agent Experience: Build the product mechanics for a symbiotic "AI-Human-AI" loop, where intelligent systems handle high-volume tasks and documentation, elevating our human experts to focus on high-value, high-empathy problem solving.
• Engineer the "Digital Exoskeleton": Ship real-time, context-aware assistance and agentic tools that eliminate cognitive load, enabling every Gustie to operate with "superhuman" speed and accuracy across voice, chat, and email.
• Lead with Technical Craft: Partner with Data Science and Engineering to bridge the gap between high-level AI strategy and rigorous execution, ensuring our models drive measurable gains in both agent productivity and employee sentiment.

Here’s what we're looking for:

• Visionary Product Leadership: 10+ years of experience in product management, with a proven track record of leading high-stakes internal platforms, RevOps, or Service technology at scale.
• AI Builder & Strategist: AI/ML specialist with deep expertise in LLMs and agentic workflows, building and shipping custom AI solutions that transform how teams work and scale.
• Systems Thinker: You see the "big picture" of how data and tools flow across a company and can architect solutions that solve for the end-to-end customer journey.
• Change Agent: Experience leading large-scale organizational transformations or merging complex technical teams into a unified organization.
• Human-Centric Empathy: A passion for "the work of work"—you are obsessed with making tools that employees love to use and that remove the friction from their daily lives.
• Strategic Execution: The ability to balance long-term 18-month missions (like #OneGusto) with the immediate tactical needs of a fast-growing GTM engine.

If you don't think you meet all of the criteria above but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.

Our cash compensation amount for this role is $204,000/yr to $238,000/yr in Denver & most major metro locations, and $240,000/yr to $280,000/yr for San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.

About the Role:

The Franchise Account Executive role is an opportunity to help build and scale one of Gusto's newest growth channels. Franchise represents a massive and largely untapped market, and this team is focused on activating franchise owners across established partner networks and high-potential industries. As a Franchise AE, you'll operate in a true outbound motion — prospecting into multi-unit operators, building relationships with influential owners, and closing new business that can scale across locations.

You'll also help shape the playbook for how Gusto sells into franchise ecosystems as we grow this program into a durable revenue engine for the company.

You'll partner closely with our Franchise Partner Manager (who develops relationships with franchisors) and a dedicated BDR (focused on high-volume activations). Your role is to lead strategic pursuits, unlock influential operators, and build the repeatable sales motion for selling into franchise ecosystems.

Here’s what you’ll do day-to-day:

• Own new franchise revenue generation. Prospect into franchise ownership groups within Gusto’s partner networks and target industries, building pipeline through outbound outreach and relationship development with multi-unit operators and influential franchise owners.
• Execute and refine the franchise sales playbook. Leverage the existing franchise sales motion to drive consistent pipeline and deals, while providing feedback and insights that help improve messaging, targeting, and overall execution as the program scales.
• Run the full sales cycle. Manage deals from prospecting through close, partnering with BDRs who support high-volume outreach while focusing your time on larger ownership groups and strategic franchise opportunities.
• Develop relationships with influential franchise operators. Engage multi-unit owners, directors of operations, and regional leaders to understand operational needs and position Gusto as a scalable payroll and workforce platform across multiple locations.
• Partner cross-functionally to drive franchise success. Collaborate with the Franchise Partner Manager, Sales Ops, and Marketing to activate franchise networks, support partner initiatives, and identify opportunities to expand within existing franchise relationships.
• Build referenceable wins within franchise networks. Secure early customer success stories and multi-location operators that can serve as proof points and accelerate adoption across additional franchisees.
• Drive consistent outbound pipeline generation. Maintain a disciplined outbound motion across named franchise accounts and industry segments, using a mix of calls, emails, LinkedIn outreach, and events to create new opportunities.
• Represent Gusto in franchise communities. Attend franchise conferences, regional events, and industry gatherings to build relationships, generate pipeline, and strengthen Gusto’s presence in the franchise ecosystem.
• Achieve and exceed revenue targets. Consistently deliver against quarterly targets for MRR and new customer adds while contributing insights that help scale the franchise program over time.
• Use AI-powered workflows as a core part of how you sell: running assigned tools daily, surfacing friction and inefficiencies as you find them, and collaborating with your team to influence what gets built or improved next.

Here’s what we're looking for:

• 3+ years of quota-carrying B2B SaaS AE experience, ideally with outbound new business in SMB, mid-market, or franchise/multi-unit contexts. 
• Proven track record as a hunter — generating your own pipeline, landing new logos, and expanding into complex accounts.
• Payroll sales experience is a strong plus.
• Experience navigating multi-unit and franchise structures (franchisors, franchisees, regional/holding companies) is a strong plus.
• Proven, day-to-day experience integrating AI into how you work - across writing, research, prep, and summarization as a core part of your workflow, with a track record of giving clear, useful feedback that helps improve your tools and processes.
• Strong discovery and storytelling skills — able to uncover compliance, payroll, and onboarding pain points and tie them to ROI.
• Comfortable partnering with BDRs: coaching, collaborating on sequences, and maximizing top-of-funnel conversion.
• Entrepreneurial mindset — thrives in building new motions, testing playbooks, and iterating quickly.
• Willingness to travel 25–35% of the time to conferences and in-market opportunities.

The on-target earnings (OTE) for this role range from $134,000/yr to $155,000/yr in Denver, Atlanta, Chicago & Las Vegas, and $126,000/yr to $144,000/yr in Phoenix. This OTE is structured with a target 60% base pay and 40% commission pay with an uncapped commission structure. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.

About the Role:

We're looking for a Senior Field Event Marketing Manager to bring Gusto to life through bold, memorable events and experiences.

This is a highly visible, strategic role responsible for designing, producing, and optimizing event marketing programs—from trade shows and industry conferences to Gusto-owned activations and experiences. You'll plan, execute, and optimize event marketing campaigns as part of a cross-functional go-to-market team, turning strategy into on-the-ground execution that builds brand affinity and pipeline.

About the Team:

This role is part of the go-to-market team responsible for driving pipeline and fueling growth across Gusto's channels. We combine creativity, data-driven insights, and cross-functional collaboration to design campaigns that reach, engage, and convert the right audiences at scale. Together, we've helped Gusto grow to serve hundreds of thousands of customers nationwide, and we're just getting started.

Here’s what you’ll do day-to-day:

• Collaborate with cross-functional stakeholders and leadership to set goals, develop event strategies, execute plans, and evaluate performance to drive continuous improvement over time.
• Build and manage end-to-end event campaign programs including scopes of work, resource plans, budgets, contracts, and timelines—keeping everything on track and on budget.
• Leverage a deep understanding of Gusto's internal and external market positioning and target audiences to inform event decisions, from format and venue selection to messaging and audience targeting.
• Design and produce a range of event types—from large-scale owned events (500+ attendees) to trade show activations, field events, and intimate customer experiences—that strengthen brand affinity and accelerate funnel impact.
• Build strong relationships with external partners including industry and show organizers, agencies, and vendors, negotiating favorable terms and ensuring seamless delivery.
• Assemble the right internal and external resources for each opportunity, fostering collaboration and creative excellence with Gusto's creative teams, agencies, and production partners.
• Maintain accuracy and accountability of event budgets, evaluate results against goals, deliver wrap-up reports, and make recommendations to senior leadership for Event Marketing.
• Build upon and advocate for the event marketing and production craft and vision at Gusto—championing breakthrough experience design, emerging event technology, and innovative production approaches.
• Leverage AI tools and technologies to enhance event marketing workflows—from audience analysis and content personalization to post-event reporting and campaign optimization—driving efficiency and deeper insights across the event lifecycle.

Here’s what we're looking for:

• 7–10 years of experience in event marketing and production, with a proven track record of producing a wide range of events (trade shows, activations, conferences, owned events for 500+ attendees, and white-glove experiences) across varying levels of complexity, scale, and design.
• A passion for event marketing and production with a willingness to roll up your sleeves and get hands-on in execution—you move effortlessly between big-picture strategy and intricate operational details.
• Strong project management and communication skills with a proven ability to manage multiple stakeholders at all levels and across different geographies, keeping complex programs running on time and on budget.
• Experience managing and collaborating with internal creative teams and external agencies, driving alignment and excellence in production delivery.
• Passionate and knowledgeable about breakthrough experience design and emerging event technology, always looking for new ways to elevate the craft.
• A natural cross-functional collaborator who thrives on building and maintaining relationships across the organization to drive results.
• An intellectually curious self-starter who isn't afraid to ask questions and uses answers to bring clarity and direction to the broader team.
• AI fluency and a willingness to integrate AI-powered tools into your workflow to work smarter and unlock new possibilities.
• Comfort operating in a fast-paced, ambiguous environment while building scalable programs and processes.
• Note: this role requires frequent travel throughout North America.

Compensation

Our cash compensation amount for this role is $152,655/yr to $190,000/yr in Denver, Phoenix/Scottsdale, Las Vegas, and Atlanta, and $180,000/yr to $225,000/yr for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise, and may vary from the amounts listed above.

ABOUT THIS OPPORTUNITY

Hunt is onX’s most complex vertical, serving a diverse set of customers across public and private land use cases. As the product evolves, we’re focused on improving the end-to-end Hunt experience—driving deeper engagement, retention, and long-term value.

We’re hiring a Senior Product Manager to help shape and drive this next phase. Reporting to the Group Product Director of Hunt, you’ll define meaningful problems, lead discovery, and drive solutions from concept through launch.

This is a hands-on, builder-oriented role. You’ll move between insight and execution—getting close to customers, turning ambiguity into clear priorities, and driving work forward to shipped outcomes. You’ll partner closely with product leadership to shape direction while owning execution within your domain.

You’ll operate in a matrixed product organization, working across Hunt and shared platform teams (e.g., Navigation, Offline Maps) to ensure solutions meet Hunt customer needs while scaling across verticals.

WHAT YOU'LL DO
^{Essential Job Duties & Functions}

• Shape and execute product strategy through hands-on discovery, customer insight, and problem framing
• Own a product area end-to-end—from problem definition through delivery and iteration
• Drive measurable outcomes (engagement, retention, adoption) and use data to inform prioritization
• Translate ambiguous opportunities into clear plans, aligned teams, and shipped product
• Partner cross-functionally across engineering, design, marketing, and platform teams
• Influence shared platform capabilities to scale across verticals while advocating for Hunt-specific needs
• Use AI and data to accelerate discovery, decision-making, and product development
• Drive experimentation, including defining success metrics, running tests, and learning from results
• Communicate clearly with stakeholders and leadership on priorities, progress, and impact

Note: This is a condensed overview for job posting purposes. A more detailed description of the role and responsibilities will be shared with candidates who move forward in the interview process.

WHAT YOU’LL BRING

• 7+ years of progressive product management experience delivering consumer-facing mobile software, with a demonstrated track record of owning and delivering end-to-end product outcomes that measurably improved engagement, retention, or conversion. 
• Bachelor's degree in a related field or equivalent experience
• Deep fluency in mobile-first product ecosystems, with hands-on experience managing the full lifecycle of iOS and/or Android consumer applications.
• Proven ability to drive outcomes through influence in complex, cross-functional environments, including matrix organizations, aligning engineering, design, marketing, and leadership around a shared product direction without direct authority.
• Experience defining and operationalizing product success metrics, including user segmentation, cohort analysis, funnel optimization, and growth levers, with a track record of using those metrics to inform prioritization and drive execution. 
• Demonstrated experience using AI tools to accelerate product discovery, improve decision quality, and enhance product development workflows, with evidence of applying AI beyond basic or surface-level use.
• Experience taking products or features from inception through maturity, including navigating the ambiguity of early-stage definition and the driving execution to scale what works..
• Proven ability to translate complex, multi-stakeholder problems into clear product decisions, and drive those decisions through execution, with the communication skills to bring executives, technical partners, and cross-functional teams along.
• Strong command of agile development practices, with experience working in continuous delivery environments and iterating rapidly based on data and customer feedback.
• Experience operating in ambiguous problem spaces, creating clarity, and driving momentum without fully defined requirements or direction.
• Genuine curiosity about and connection to the onX Hunt customer, whether through lived experience as an outdoor enthusiast or a demonstrated ability to deeply immerse in and advocate for a specific customer community.
• A shared passion for and ability to demonstrate onX’s Company Values.
• Permanent US work authorization is a condition of employment with onX.
• Ability to travel monthly or quarterly, depending on location, for multi-day visits to a corporate office or other onX locations (e.g., Basecamps).

ADDED BONUSES

Though not required, we would be thrilled to consider candidates with any of the following:

• Experience working on products that serve multiple distinct customer segments within a single product ecosystem, where shared experiences had to work well for different types of users without feeling generic to any of them
• Experience owning information architecture, navigation design, or onboarding flows in a consumer mobile app, particularly where the challenge was helping users discover and adopt a deep feature set
• Experience driving measurable improvements in feature adoption, activation, or engagement depth, and a clear point of view on what actually moves those metrics versus what just looks good on a roadmap
• Experience partnering with multiple product lines and platform teams to ship scalable and cohesive end-to-end experiences, especially in environments where influence mattered more than direct ownership
• Experience in 0→1 or 1→n product evolution, especially where the problem space was not fully defined upfront
• Experience working in high-growth or rapidly evolving product environments

THE ONX EXPERIENCE

onX is a distributed company with more than 400 employees across the country. We come together regularly to work in person and stay connected through regional basecamps and a culture that balances individual ownership with deep collaboration.

While we move quickly, we’re not a scrappy start-up. We operate with clear goals, structure, and frameworks that guide how we prioritize and execute. Priorities matter. While they may shift, data shapes how we evolve as our business, products, and the world around us change.

Clear priorities and structure don’t limit ownership—they make it possible. You’ll have the autonomy to define your work and make meaningful decisions within clear strategic boundaries. You’ll partner closely with others to solve complex problems and build solutions that scale across teams and platforms. Along the way, you’ll be supported with feedback, tools, and opportunities to grow your craft as you take on new challenges.

WHERE YOU CAN WORK

onX has created a thriving distributed workforce designed to foster connection, collaboration, and shared experience across several US locations. We have two HQ locations in Bozeman and Missoula, MT and established virtual workforce Basecamps in Austin, TX; Denver, CO; Kalispell, MT; Minneapolis, MN; Portland, OR; Salt Lake City, UT; and Seattle, WA.

HOW YOU’LL BE COMPENSATED

onX is committed to compensating all employees fairly and equitably for their contributions. For this position, applicants can expect to make between $143,000 to $179,000 upon hire. The pay range will vary based on experience, skills, certifications, and education among other factors as required in the job description. In addition, full-time onX employees are eligible for a grant of common share options with a vesting schedule and a potential annual bonus of 10% based on company performance.

WHAT WE’RE OFFERING YOU

• Competitive salaries, annual bonuses, equity, and opportunities for growth
• Comprehensive health benefits, including a no-monthly-cost medical plan
• Paid parental leave of 13 weeks for birthing parents and 5 weeks for non-birthing parents
• 401k matching at 100% for the first 3% you save and 50% from 3-5%
• Company-wide outdoor adventures and amazing outdoor industry perks
• Annual “Get Out, Get Active” funds to fuel your active lifestyle
• Flexible time away package that includes PTO, STO, VTO, and paid holidays

PERFORMANCE ESSENTIALS

In this role, success is driven by cognitive abilities such as concentration and problem-solving, essential for our computer-centric tasks. onX will explore reasonable accommodations to ensure that individuals with diverse abilities can fully engage in and contribute to the essential physical and mental functions of the job. If you need assistance or accommodation, please contact us at PC@onxmaps.com. 

Position open until filled. 

#LI-Remote

By the Numbers:

• Named #1 best software for small business of 2024 by G2
• 2,700+ employees in the United States, Canada, Mexico, and Turkiye and growing 
• Over $500M in annual revenue 
• The SMB market is large (and growing!) with huge opportunities for Gusto to make an incredible impact for SMBs 
• There are 6.2M employers in the US, 98% have fewer than 100 employees (1) 
• 550,000 new businesses are created each year in the US (1) 

What Product Management is like at Gusto:

• We’re looking for high-autonomy, entrepreneurial Product Managers to come build high-impact solutions for small businesses and their employees. We believe in high-ownership Product Managers who operate like business owners - owning an entire roadmap end to end, and shaping the product from strategy setting through the nitty gritty execution details.
• Our Product team is lean, which means you’ll have a high degree of impact and ownership. 
• We’re here to serve small and medium businesses. Gusto has a strong mission-driven culture, and we care deeply about lifting up these business owners. 

About the Team:

Tax is a critical pillar of Gusto’s platform. The Tax Platform team owns the core systems that determine how tax liabilities are calculated, tracked, paid, reconciled, and filed for more than 400,000 small businesses.

These systems sit at the intersection of money movement, regulatory compliance, and customer trust. The Tax Platform provides shared capabilities used across Tax, Compliance, and R&D, shaping how tax data flows through the company and how other teams build safely on top of Gusto’s tax foundation.

This is high-leverage, system-level work. The team is actively modernizing tightly coupled legacy systems, improving correctness and traceability, and creating durable platform capabilities that reduce risk and unlock faster product development across the company. We partner closely with Engineering, Compliance, Legal, CX, Data Science, and Operations to ensure Gusto’s tax platform remains accurate, scalable, and resilient as the business grows.

Here’s what you’ll do day-to-day:

• Ownership: Own the strategy, roadmap, and execution for foundational Tax Platform systems, with responsibility for shaping platform direction across multiple quarters and years.
• North Star: Define and evolve a clear Tax Platform strategy that ladders into Gusto’s broader Tax strategy, bringing clarity to ambiguous problem spaces and guiding day-to-day decisions around prioritization, sequencing, and tradeoffs.
• Collaborate & Evangelize: Partner closely with Engineering, Compliance, Legal, CX, Data Science, and Product teams to align priorities, unblock dependencies, and drive adoption of shared platform capabilities. Translate between platform work and customer and business outcomes to help engineering teams understand impact and help stakeholders understand the value and tradeoffs of platform investments.
• Customer Impact: Tie platform initiatives to customer outcomes by using data, domain expertise, and partner input to prioritize work that improves accuracy, timeliness, trust, and operational reliability.
• Execution Excellence: Advocate for durable, correct, and scalable solutions while maintaining momentum through incremental delivery, thoughtful sequencing, and clear success metrics.

Here’s what we're looking for:

• 8+ years of product management experience, including meaningful ownership of platform teams, strategy and multi-year initiatives that created leverage across multiple teams or product areas.
• Demonstrated success operating in complex, multi-product environments with cross-team dependencies and internal platform customers.
• Strong system-level thinking and product judgment, with the ability to navigate ambiguity, make hard tradeoffs, and drive clarity without relying on consensus.
• Experience evolving or modernizing critical systems over time, balancing short-term delivery with long-term platform health and risk reduction.
• Comfort working in regulated or compliance-sensitive domains such as payroll tax, fintech, HR, or legal tech, with a deep appreciation for accuracy, auditability, and customer trust.
• Proven ability to partner closely with engineering teams and translate between platform decisions, customer impact, and business outcomes.
• A strong POV on building products in the age of AI; experience building AI-driven features is a big bonus

If you don't think you meet all of the criteria above but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.

Our cash compensation amount for this role is targeted at $180,000 to $224,000/yr in Denver & most major metro locations, and $210,000 to $263,000/yr for San Francisco, New York, & Seattle. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above

Where do PMs at Gusto work?

We have offices in Denver, San Francisco, and New York and have remote team members across the US and Canada. We are actively hiring for the following Hubs: Toronto, Canada and Seattle, WA. Our open roles will specify on the careers page and in the job description where the position is eligible for work. 

 (1) Business Applications with Planned Wages (www.census.gov)

Bridge Engineer

Benesch is hiring a Bridge Engineer to join our Colorado Division. As a Bridge Engineer, you will have the opportunity to work on vehicular bridges (simple and complex), pedestrian bridges, retaining walls, and other transportation-related structures. At Benesch we work on projects in the planning, design, construction, and in-service phases so you will get exposed to the full life-cycle of structures. The ideal candidate will have a history of successfully completing bridge projects and the ability to mentor junior staff.

Location

This position offers flexibility within the front range of Colorado. Benesch is expanding our Colorado division, and we welcome candidates from diverse areas including but not limited to Greeley, Fort Collins, Johnstown, in addition to the Denver Metro area.

The Impact You Will Have

• Serve as lead engineer on a variety of bridge replacement and rehabilitation projects
• Mentor junior staff and assist with the growth and development of the structural staff
• Prepare and review structural and geometrical calculations for bridge design projects
• Assume responsibility for assigned design calculation files and plans assuring adequate independent QC reviews on that work
• Manage the process of compiling and coordinating plans, specifications, cost estimates and pay items per DOT standards
• Coordinate the above tasks with the Project Manager
• Lead structural designers on bridge design and rehabilitation projects

What You Will Need

• BS in Civil Engineering and/or Structural Engineering or related discipline, MS is a plus
• PE License in Colorado or ability to obtain through reciprocity
• 5 to 10+ years of bridge design experience
• Experience working with CDOT and/or municipalities
• Strong organization and leadership skills with a track record for adhering to design budgets and schedules
• Proven experience performing complex analysis and design
• Ability to assemble a complete design package and construction documents for assigned elements or projects
• Proven experience with various structural design and analysis software; Leap Bridge, LUSUS, Midas, and OpenBridge a plus
• Excellent communication and client relation skills
• Ability to work effectively in a team environment

#LI-OS1

Civil Construction Manager

We have a career opportunity for a Civil Construction Manager with a proven track record of successfully managing a broad range of construction projects. In this role you will both self-perform and direct project teams in the planning and design of construction projects, as well as play an important role in managing client relationships. You will also contribute to strategic initiatives that drive the growth of the construction group.

Location

This position offers flexibility within the front range of Colorado. We welcome candidates from diverse areas including but not limited to Greeley, Fort Collins, Johnstown, in addition to the Denver Metro area.

The Impact You Will Have

• Review and assure project supervisor of the adequacy of budget and schedule
• Perform construction observation of construction activities and follow applicable project procedures
• Maintain a field book in accordance with project procedures
• Perform measurements of construction work performed and quantity calculations of pay items
• Prepare Inspector’s Daily Reports and other project documentation as required by the project procedures and as directed by the project supervisor
• Report to the project supervisor on the progress of work, including technical issues, the status of work remaining to be done, and any noted deficiencies
• Review plans, specifications, and submittals relating to assigned work
• Provide design or other professional assistance to project managers
• Maintain company-owned vehicle or other equipment assigned for use on the project

What We Are Looking For

• B.S. degree in Civil Engineering, Construction Management, or related field required
• PE License or ability to obtain strongly preferred
• 10+ years of experience in a construction role is desired
• Prior experience working with cities, counties, or local municipalities preferred.  Evidence of return work a plus
• Excellent communication and intrapersonal skills
• Strong organization and ability to perform services efficiently and within budgets and schedules
• Ability to work outside on foot for extended periods of time
• Willingness to be flexible with variable work shifts during the work week
• Ability to work effectively independently and in a team environment
• Good driving record and valid driver's license
• Collaborative approach that can mentor less experienced staff and ability to build relationships with the larger team, Clients, other Consultants, and the Contractor
• Potential to support business development activities with new and existing clients

#LI-OS1

Civil Construction Technical Manager

We have a career opportunity for a Civil Construction Technical Manager with a proven track record of successfully managing a broad range of construction projects. In this role you will both self-perform and direct project teams in the administration of construction projects, as well as play an important role in managing client relationships. You will also contribute to strategic initiatives that drive the growth of the construction group.

Location

This position offers flexibility within the front range of Colorado. We welcome candidates from diverse areas including but not limited to Greeley, Fort Collins, Johnstown, in addition to the Denver Metro area.

The Impact You Will Have

• Review and assure project supervisor of the adequacy of budget and schedule
• Perform construction observation of construction activities and follow applicable project procedures
• Maintain a field book in accordance with project procedures
• Perform measurements of construction work performed and quantity calculations of pay items
• Prepare Inspector’s Daily Reports and other project documentation as required by the project procedures and as directed by the project supervisor
• Report to the project supervisor on the progress of work, including technical issues, the status of work remaining to be done, and any noted deficiencies
• Review plans, specifications, and submittals relating to assigned work
• Provide design or other professional assistance to project managers
• Maintain company-owned vehicle or other equipment assigned for use on the project

What We Are Looking For

• B.S. degree in Civil Engineering, Construction Management, or related field required
• 20+ years of experience in a construction role is desired
• Prior experience working with cities, counties, or local municipalities preferred. Evidence of return work a plus
• Excellent communication and intrapersonal skills
• Strong organization and ability to perform services efficiently and within budgets and schedules
• Ability to work outside on foot for extended periods of time
• Willingness to be flexible with variable work shifts during the work week
• Ability to work effectively independently and in a team environment
• Good driving record and valid driver's license
• Collaborative approach that can mentor less experienced staff and ability to build relationships with the larger team, Clients, other Consultants, and the Contractor
• Potential to support business development activities with new and existing clients

#LI-OS1

Senior Project Manager

We have a career opportunity for a Sr. Project Manager, with a proven track record of successfully managing a broad range of complex projects. In this role, you will both self-perform and direct project teams in the planning and design of transportation projects, as well as play an important role in managing client relationships. You will also contribute to strategic initiatives that drive the growth of our new office.

Ideally, our candidate would be a seller-doer who has a strong transportation background. This is a senior-level position in the firm, requiring at least 10 years of growth-oriented experience, with the right combination of professional and leadership skills that we can build an office around, effective at balancing technical project management, business development, and people. Benesch is a privately held company with all shares owned by key employees throughout the company.

Whether you are in a larger town or a more rural area, we encourage you to apply and join us in this exciting expansion.

Location

This position offers flexibility within the Western Slope of Colorado. Benesch is expanding our Colorado division, and we welcome candidates from diverse areas including but not limited to Grand Junction, Glenwood Springs, Durango, and beyond.

The Impact You Will Have

• Immediate contribution to contracted backlog
• Developing junior staff providing design and construction phase services
• Manage scope, schedule, budgets, and resources for multiple projects 
• Contribute to local, regional, and corporate strategic growth initiatives
• Assemble competent project communications, including meeting minutes, technical documents, and reports
• Assume responsibility for assigned design calculation files, assuring adequate independent QC reviews 
• Develop and oversee task work plans for Engineers, Designers, Inspectors and Technologists 

What You Will Need

• BS in Civil Engineering or similar degree required
• PE License
• Minimum 10+ years of relevant experience; CDOT and/or Western Slope local agency experience is a plus  
• Ability to work effectively in a team environment 
• Strong understanding and familiarity with project delivery
• Progressive experience working directly with clients developing relationships, with proven ability to win work
• Excellent leadership, communication, business development, project management, and client relation skills
• Ability to recruit new talent

#LI-OS1

Structural Bridge Project Manager

We are looking to hire a Structural Bridge Project Manager to join our Structural Group within our Denver office. This position offers rewarding opportunities to work on a variety of transportation projects with state and local agencies, and an opportunity to become part of a well-established and growing team. The ideal candidate will have a history of successfully completing multiple projects simultaneously and the ability to interface significantly with clients. 

Our comprehensive benefits package includes paid over-time, exceptional retirement fund contributions, flexible schedules, wellness incentives, and all-around great people to work with. Take your career to the next level by applying today.

Location

This position offers flexibility within the front range of Colorado. Benesch is expanding our Colorado division, and we welcome candidates from diverse areas including but not limited to Greeley, Fort Collins, Johnstown, in addition to the Denver Metro area.

The Impact You Will Have

• Mentor junior and mid-level engineers
• Serve as Engineer-of-Record for structural elements of projects
• Perform quality control checks on plans, calculations, reports, and other deliverables
• Understand the overall project requirements and facilitate coordination with clients and between disciplines.
• Manage project teams, accountable for scope, schedule, and budget
• Develop and manage relationships with new and existing clients
• Represent Benesch at industry and professional engagement events
• Identify opportunities and lead strategic project pursuits

What You Will Need

• BS in Civil and/or Structural Engineering required; MS in Structural Engineering a plus
• Colorado PE or SE License required or ability to obtain
• Minimum 8 years of relevant bridge design experience; experience with CDOT projects and standards a plus
• Excellent communication skills and the ability to work effectively in a team environment 
• Proven experience working with the CDOT, and/or Colorado local agencies a plus
• Experience with writing and preparing technical reports associated with structural and other civil engineering disciplines which may be a deliverable during a feasibility or conceptual phase
• Excellent business development, project management, and/or client relation skills
• Experience working directly with clients developing relationships, with ability to win work
• Strong organization and leadership skills with a track record for adhering to budgets, schedules, and contractual requirements.

#LI-OS1

WellPower envisions a community where every person’s mental health is fostered through strength, resilience and hope. We empower people to overcome barriers and achieve lasting well-being through collaborative behavioral health care and comprehensive support. 

Our Guiding Principles:

• Person Centered. We honor people’s identities, lived experience and journeys and treat every person with the dignity we all deserve.  
• Exceptional Care. We offer compassionate, innovative services that meet people where they are, from immediate support to long-term recovery.
• Integrity. We operate from a deep foundation of ethical, accountable practices in all we do.
• Organizational Resilience. We meet the moment and adapt to changing contexts with collaborative creativity, agile business processes, and financial stewardship.

Position Summary: ​​​​​Under general direction of the Farm Manager, this position works in all aspects of small-scale sustainable food production. The Job includes all ongoing tasks associated with vegetable production and will also support the farm’s outreach, education, and community support programs.  The Market Farm Assistant is a position that requires at least 2 years of farming experience, preferably in a market farm setting. This position is 40 hours a week, year round, primarily Monday-Friday with frequent evening hours and weekend hours about once a month. This role supports operations in the Aquaponic Greenhouse and Pantry Distribution throughout the winter. ​ 

Compensation & Benefits:

• $57,803 - $69,992/year
• For complete overview of our robust Benefits: https://wellpower.org/workplace-of-choice/ 

The posted range represents the full hiring range. Offers will not exceed this range, the majority of candidates are placed near the midpoint based on experience and qualifications. 

Job Duties & Functions: 

• ​​Assist in all aspects of planning, planting, cultivating, harvesting of crops, and maintaining plant health in coordination with the Market Farm Manager and Farm Assistant.  

• ​Taking a leading role in seeding, potting up, and maintenance of plant starts for the Dahlia Market Farm and partner farms that   

• ​Help to maintain the Netafim irrigation system.  

• ​Provide accurate record-keeping and reporting on farm outcomes including harvest totals, seed dates and transplant dates.  

• ​Assist in the Aquaponic Greenhouse as well as pantry distribution throughout the winter and as needed throughout the year.  

• ​Aid in the coordination of market farm processes while the manager is otherwise occupied.   

• ​Help prepare and coordinate produce distribution including farm stand, pantry, subscriptions, food access, and donation programs.  

• ​Drive the company van to pick up food from the Food Bank of the Rockies and other partners   

• ​Follow all food safety protocols  

• ​Assist in planning for and attending special Farm-related events at the Dahlia Campus for Health and Well-Being and occasionally off-site   

• ​Attend meetings with Farms and Gardens partners and outreach team, as appropriate   

• ​Facilitate communication and understanding of site programs, services, goals and values.  

• ​Assist and often lead, farm tours, volunteer days, cooking demonstrations/classes, and various social events throughout the year, as needed  

• ​Other duties as assigned​ 

Requirements & Qualifications: 

• ​​High school diploma or general education degree (GED). 

• ​2 Years of farming experience required including use of farming hand tools, and knowledge of mid-scale composting.  

• ​Experience working with volunteers, children (pre-k through 12), people with disabilities, and diverse communities and individuals is a plus.  

• ​Experience working in different food distribution operations including CSAs, subscriptions, farm stands, pantries, etc is highly preferred.  

• ​Must have valid Colorado Driver’s license and a recent clean driving record  

• ​Fluency in Spanish is highly preferred.  

• ​Food safety knowledge, PSA training preferred.​ 

Work Location: 3401 Eudora Street, Denver CO. 80207

Shift/Hours: 40 hours per week, primarily Monday-Friday with weekend hours about once a month and regularly working evenings on Tuesdays and/or Wednesdays.  ​​ 

Physical Requirements:  ​​Standing, walking, stooping, bending, kneeling lifting up to 50 lbs, repetitive hand/finger motions, manual dexterity. Daily work requires extended use of hand tools with long and short handles, and routinely requires spending 6 - 8 hours on their feet. May involve early mornings, evenings, weekends, and variable hours based on season/weather.​ Prolonged sun exposure.

Applications will be reviewed on an ongoing basis. 

Learn more about WellPower:

WellPower is committed to fair and equitable hiring with salaries based on relevant factors, such as work experience, education, and certification/licensure (rather than wage history). Toward the principle of equal pay for equal work, we post and hire within defined hiring salary ranges. We ask all applicants to carefully review the hiring salary range for each posted job opportunity, as we will not hire outside the predetermined range. 

WellPower is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment, transfer, or promotion opportunities without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

For a complete overview of our robust benefits, visit: https://wellpower.org/workplace-of-choice 

WellPower envisions a community where every person’s mental health is fostered through strength, resilience and hope. We empower people to overcome barriers and achieve lasting well-being through collaborative behavioral health care and comprehensive support. 

Our Guiding Principles:

• Person Centered. We honor people’s identities, lived experience and journeys and treat every person with the dignity we all deserve.  
• Exceptional Care. We offer compassionate, innovative services that meet people where they are, from immediate support to long-term recovery.
• Integrity. We operate from a deep foundation of ethical, accountable practices in all we do.
• Organizational Resilience. We meet the moment and adapt to changing contexts with collaborative creativity, agile business processes, and financial stewardship.

Position Summary: 

Clinical Case Managers provide comprehensive psychological and behavioral case management services within a continuum of high to low intensity services designed to improve or maintain each person we serve’s abilities to function in the community. Assesses, monitors, and follows up with person we serve’s ability to meet basic needs in moving toward recovery. Responsible for all clinical documentation of consumer interaction.

As a Clinical Case Manager you will be providing transportation the people we serve in your vehicle (additional cost for insurance reimbursed).

Compensation & Benefits:

• CCMI $30.12/hr
• CCMII $31.25/hr
• Language differential +$1.00-$2.50/hr
• For complete overview of our robust Benefits: https://wellpower.org/workplace-of-choice/ 

The posted range represents the full hiring range. Offers will not exceed this range, the majority of candidates are placed near the midpoint based on experience and qualifications. 

Job Duties & Functions: 

• Help people we serve in meeting basic needs for food, clothing, shelter, personal safety, and general medical and dental care, and assist them with applications for income, medical, housing, or other benefits which they may need and to which they are entitled. Identify people we serve for whom establishment of a protective payee-ship is necessary and arrange this assistance.
• Ensure people we serve access to needed services and community resources by arranging for transportation, or if necessary, by taking the people we serve to the service in personal vehicle
• Provide comprehensive psychosocial services that include and continuum of high and low intensity services designed to improve or maintain people we serve’ abilities to function in normal social roles. These will include, but be limited to, services which:
  •  Help people we serve evaluate both their strengths and symptoms, and facilitate in people we serve setting their own goals, and plan for appropriate services;
  • Guide and instruct people we serve in daily living skills such as medication use, diet, exercise, personal hygiene, shopping, cooking, budgeting, housekeeping, use of transportation, and other community services;
  • Help people we serve develop social skills, interests, and leisure time activities to provide a sense of participation and personal worth, including opportunities for age appropriate, culturally appropriate daytime and evening activities;
  • Help people we serve find and make use of appropriate employment opportunities, vocational rehabilitation services, or supported work environments where appropriate; 
  • Assist people we serve who need special living arrangements in locating a rehabilitative or supportive housing arrangement. The choices should be broad enough to allow each consumer and opportunity to live in an atmosphere offering the degree of support necessary, while also providing incentives and encouragement for people we serve to assume increasing responsibilities for their lives.
  • Offer support, assistance, consultation, and education to families, friends, landlords, employers, community agencies, and others who come into contact with people we serve, in order to maximize benefits and minimize problems associated with the presence of these persons in the community;
• Identify and work with potential natural support systems such as neighborhood networks, churches, and community organizations.
• Make full utilization of the consumer’s support systems in order to encourage treatment program engagement.
• Reach out to program eligible people we serve, inform them of and educate them about available services at Wellpower and in the community.
• Maintain a trauma informed environment of wellbeing.
• Performs other duties as assigned.

Requirements & Qualifications: 

EDUCATION:

• Bachelor (CM I) or Master (CM II) Degree in psychology, social work, or other related human services degree.

EXPERIENCE:

• One year experience in mental health or human services preferred.
• Must have valid Colorado Driver’s license and a recent clean driving record. Ability to transport the people we serve in your vehicle.
• Ability to obtain and carry Business Use coverage on your auto policy (additional cost is reimbursed).

Work Location: 4455 E 12th Ave. Denver, CO 80220

Shift/Hours: This is a Monday-Friday opportunity observing standard business hours. 

Physical Requirements:  Ability to sit, stand, bend and reach, drive a vehicle, operate standard office equipment such as phone, computer, facsimile, copier/printer, and other business machines. Occasional lifting up to 40 lbs. 

Applications will be reviewed on an ongoing basis.

Learn more about WellPower:

WellPower is committed to fair and equitable hiring with salaries based on relevant factors, such as work experience, education, and certification/licensure (rather than wage history). Toward the principle of equal pay for equal work, we post and hire within defined hiring salary ranges. We ask all applicants to carefully review the hiring salary range for each posted job opportunity, as we will not hire outside the predetermined range. 

WellPower is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment, transfer, or promotion opportunities without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

For a complete overview of our robust benefits, visit: https://wellpower.org/workplace-of-choice 

WellPower envisions a community where every person’s mental health is fostered through strength, resilience and hope. We empower people to overcome barriers and achieve lasting well-being through collaborative behavioral health care and comprehensive support. 

Our Guiding Principles:

• Person Centered. We honor people’s identities, lived experience and journeys and treat every person with the dignity we all deserve.  
• Exceptional Care. We offer compassionate, innovative services that meet people where they are, from immediate support to long-term recovery.
• Integrity. We operate from a deep foundation of ethical, accountable practices in all we do.
• Organizational Resilience. We meet the moment and adapt to changing contexts with collaborative creativity, agile business processes, and financial stewardship.

Position Summary: 

Clinical Case Managers provide comprehensive psychological and behavioral case management services within a continuum of high to low intensity services designed to improve or maintain each person we serve’s abilities to function in the community. Assesses, monitors, and follows up with person we serve’s ability to meet basic needs in moving toward recovery. Responsible for all clinical documentation of consumer interaction.

As a Clinical Case Manager you will be providing transportation the people we serve in your vehicle (additional cost for insurance reimbursed).

Compensation & Benefits:

• CCMI $30.12/hr
• CCMII $31.25/hr
• Language differential +$1.00-$2.50/hr
• For complete overview of our robust Benefits: https://wellpower.org/workplace-of-choice/ 

The posted range represents the full hiring range. Offers will not exceed this range, the majority of candidates are placed near the midpoint based on experience and qualifications. 

Job Duties & Functions: 

• Help people we serve in meeting basic needs for food, clothing, shelter, personal safety, and general medical and dental care, and assist them with applications for income, medical, housing, or other benefits which they may need and to which they are entitled. Identify people we serve for whom establishment of a protective payee-ship is necessary and arrange this assistance.
• Ensure people we serve access to needed services and community resources by arranging for transportation, or if necessary, by taking the people we serve to the service in personal vehicle
• Provide comprehensive psychosocial services that include and continuum of high and low intensity services designed to improve or maintain people we serve’ abilities to function in normal social roles. These will include, but be limited to, services which:
  •  Help people we serve evaluate both their strengths and symptoms, and facilitate in people we serve setting their own goals, and plan for appropriate services;
  • Guide and instruct people we serve in daily living skills such as medication use, diet, exercise, personal hygiene, shopping, cooking, budgeting, housekeeping, use of transportation, and other community services;
  • Help people we serve develop social skills, interests, and leisure time activities to provide a sense of participation and personal worth, including opportunities for age appropriate, culturally appropriate daytime and evening activities;
  • Help people we serve find and make use of appropriate employment opportunities, vocational rehabilitation services, or supported work environments where appropriate; 
  • Assist people we serve who need special living arrangements in locating a rehabilitative or supportive housing arrangement. The choices should be broad enough to allow each consumer and opportunity to live in an atmosphere offering the degree of support necessary, while also providing incentives and encouragement for people we serve to assume increasing responsibilities for their lives.
  • Offer support, assistance, consultation, and education to families, friends, landlords, employers, community agencies, and others who come into contact with people we serve, in order to maximize benefits and minimize problems associated with the presence of these persons in the community;
• Identify and work with potential natural support systems such as neighborhood networks, churches, and community organizations.
• Make full utilization of the consumer’s support systems in order to encourage treatment program engagement.
• Reach out to program eligible people we serve, inform them of and educate them about available services at Wellpower and in the community.
• Maintain a trauma informed environment of wellbeing.
• Performs other duties as assigned.

Requirements & Qualifications: 

EDUCATION:

• Bachelor (CM I) or Master (CM II) Degree in psychology, social work, or other related human services degree.

EXPERIENCE:

• One year experience in mental health or human services preferred.
• Must have valid Colorado Driver’s license and a recent clean driving record. Ability to transport the people we serve in your vehicle.
• Ability to obtain and carry Business Use coverage on your auto policy (additional cost is reimbursed).

Work Location: 4455 E 12th Ave. Denver, CO 80220

Shift/Hours: This is a Monday-Friday opportunity observing standard business hours. 

Physical Requirements:  Ability to sit, stand, bend and reach, drive a vehicle, operate standard office equipment such as phone, computer, facsimile, copier/printer, and other business machines. Occasional lifting up to 40 lbs. 

Applications will be reviewed on an ongoing basis.

Learn more about WellPower:

WellPower is committed to fair and equitable hiring with salaries based on relevant factors, such as work experience, education, and certification/licensure (rather than wage history). Toward the principle of equal pay for equal work, we post and hire within defined hiring salary ranges. We ask all applicants to carefully review the hiring salary range for each posted job opportunity, as we will not hire outside the predetermined range. 

WellPower is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment, transfer, or promotion opportunities without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

For a complete overview of our robust benefits, visit: https://wellpower.org/workplace-of-choice 

Bridge Inspector Team Leader

Benesch is hiring a full-time Bridge Inspection Team Lead to join our talented team and help make a difference in the communities across Benesch. This role will primarily conduct bridge inspections, prepare field inspection reports, and determine load capacity ratings. Other duties involve providing support in the planning and supervision of project activities.  

Location

This position will require travel and will be based in any of our Texas or Colorado offices - Austin, TX; Fort Worth, TX; Houston, TX; Denver, CO; Johnstown, CO.

The Impact You Will Have

• The successful candidate for this position will be primarily responsible for bridge inspection services and engineering support including report generation and load rating analysis.
• Coordinate, plan, market, and manage multiple bridge inspection projects.
• Perform bridge safety inspections in accordance with NBIS and DOT, and supervise team members in the completion of inspections and reports.
• Preparing neat and organized reports.
• Developing task deliverables in a complete and reviewable manner.
• Performing tasks on schedule and within budget as assigned.
• Working independently under the guidance of a Project Manager/Senior Engineer.

What We Are Looking For

• Minimum 8 years related experience
• NBIS Certified Bridge Safety Inspector (CBSI), with up-to-date refresher training
• TxDOT precertification 6.1.1 Routine Bridge Inspection Team Leader or ability to obtain this precertification in near future
• CBSI Team Leader
• BSCE or related discipline preferred but not required
• EIT and plan to obtain Professional Engineer (PE) Registration preferred but not required
• Fracture Critical Inspection / Scour Evaluation training a plus
• SPRAT certification a plus
• Experience preparing reports for inspections, including iForms, BMS2, National Bridge Elements (NBE), etc.
• Familiarity with DOT Publications
• Bridge inspection assignments vary greatly, but physical requirements like climbing embankments and manipulating ladders should be expected
• Frequent overnight travel may be required
• Candidate should not be averse to working at heights or adjacent busy roadways
• Good verbal and written communication skills
• Valid U.S. driver’s license
• Positive experience interacting with clients, agencies, and other project stakeholders
• Accustomed to working in a team environment on challenging projects
• Strong work ethic

#LI-OS1

Executive Office Manager

📍 Denver, CO (SOL Base – HQ, Cherry Creek)
💰 $62,000–$68,000 (Exempt)

What You Bring

• 4+ years in operations, admin, coordination, or similar roles
• Highly organized with strong attention to detail
• Proactive, solutions-oriented, and service-driven
• Strong communication and interpersonal skills
• Experience improving processes or workflows (preferred)
• Bachelor’s degree (preferred)

What You Get

• Direct exposure to executive leadership
• High ownership in a growing, mission-driven company
• Opportunities for career growth as SOL scales
• Collaborative, fast-paced environment
• The ability to shape systems and processes from the ground up

Benefits

• Medical, dental, and vision insurance
• Flexible Spending Accounts (FSA) & Health Savings Accounts (HSA)
• Paid Time Off & 10 Paid Holidays
• 401(k) with employer match
• Short & long-term disability
• Life insurance
• Professional liability insurance
• Employee Assistance Program (EAP) 

About the Role

You’ll help keep our leadership team and HQ (“SOL Base”) running smoothly. This is a hands-on role for someone who enjoys creating structure, improving systems, and making work easier for others.

What You’ll Do

• Support leadership with calendars, scheduling, expenses, and daily logistics
• Manage and improve office operations, including mailroom processes
• Build and streamline systems and workflows for efficiency
• Coordinate meetings, events, and board logistics
• Support cross-functional projects across teams
• Maintain an organized, welcoming office environment

Why SOL

At SOL Mental Health, we’re building something different. You’ll have real ownership, direct impact, and the opportunity to help shape how we operate as we grow.

Our Culture: How We Show Up Every Day

Our values guide every interaction—with each other, with our patients, and with our communities.
❤️ We Lead with Heart 
💡 We Look for the Good 
💪 We Strengthen Each Other 
🏆 We Strive for Excellence 
🚀 We Break New Ground

Diversity, Equity & Inclusion 

At SOL Mental Health, we believe that diversity and inclusion are essential to fulfilling our mission. We are committed to creating a workplace where everyone feels valued, respected, and empowered to contribute. We actively seek candidates from diverse backgrounds and experiences, and we ensure equitable hiring practices throughout our recruitment process. SOL Mental Health is proud to be an equal opportunity employer and encourages applicants from all walks of life to apply.   

Join Us 

If you’re looking for a team that values your expertise, supports your growth, and empowers you to make an impact, we’d love to connect! 

Apply today and help us shape the future of mental health care. 

The Role: 

The role of the Agile Program Manager is an exciting opportunity for an experienced Program Manager to help lead critical Development initiatives and work closely with agile delivery teams. These initiatives will support the rapid growth of Forge through the successful delivery of new products and product enhancements. This role will work closely with many cross-functional delivery teams and other supporting functions to coordinate work efforts through a lean/agile process.

The Program Manager will be responsible owning the planning, reporting, and rollout of a portfolio of related projects while engaging with the team on day-to-day agile ceremonies aswell as quarterly planning.The effective candidate will have a proven track record of successfully delivering technology projects in a fast-paced company. Additionally, the candidate will have a firm understanding of lean and agile project management principles and techniques.

Location: This position is remote in Denver, CO. We intend to open an office in Denver and once we do, we will require hybrid attendance onsite at least 9 days each month.

Responsibilities:

• Facilitate Agile Ceremonies, lead teams through quarterly planning.
• Develop and manage end-to-end plans and ensure we deliver on our quarterly
• objectives.
• Manage cross-functional programs in a matrix organization.
• Actively identify risks, inefficiencies, and resolve cross-team issues.
• Provide day-to-day coordination and quality assurance for projects and tasks.
• Define and own metrics and key performance indicators.
• Communicate delivery progress to stakeholders.
• Collaborate closely with a wide range of teams and functions across Forge.

Qualifications:

• 5+ years of work experience in technical project or program environments
• Bachelor’s degree in a technical discipline
• Experience in Project Management, Technical Program Management, or Agile Program Management
• Proven ability to collaborate cross-functionally, prioritize needs, and build strong working relationships
• Track record of holding teams and individuals accountable to deliverables
• Skilled in project planning, forecasting, and progress tracking
• Systematic and analytical problem-solving ability
• Strong communication skills with a strong sense of ownership and drive

Preferred Skills (Nice-to-Have)

• Fintech, financial services, or regulated industry experience
• Experience working with Jira and Confluence
• Report and dashboard building

For residents of Denver, CO the annual salary range for this role is $126,000-$150,000+ annual bonus. Final offers may vary from the amount listed based on geography, candidate experience and expertise, bonus, and other factors

The Role: 

The role of the Agile Program Manager is an exciting opportunity for an experienced Program Manager to help lead critical Development initiatives and work closely with agile delivery teams. These initiatives will support the rapid growth of Forge through the successful delivery of new products and product enhancements. This role will work closely with many cross-functional delivery teams and other supporting functions to coordinate work efforts through a lean/agile process.

The Program Manager will be responsible owning the planning, reporting, and rollout of a portfolio of related projects while engaging with the team on day-to-day agile ceremonies aswell as quarterly planning.The effective candidate will have a proven track record of successfully delivering technology projects in a fast-paced company. Additionally, the candidate will have a firm understanding of lean and agile project management principles and techniques.

Location: This role requires 2-3 days a week in office in Soho, NY.

Responsibilities:

• Facilitate Agile Ceremonies, lead teams through quarterly planning.
• Develop and manage end-to-end plans and ensure we deliver on our quarterly
• objectives.
• Manage cross-functional programs in a matrix organization.
• Actively identify risks, inefficiencies, and resolve cross-team issues.
• Provide day-to-day coordination and quality assurance for projects and tasks.
• Define and own metrics and key performance indicators.
• Communicate delivery progress to stakeholders.
• Collaborate closely with a wide range of teams and functions across Forge.

Qualifications:

• 5+ years of work experience in technical project or program environments
• Bachelor’s degree in a technical discipline
• Experience in Project Management, Technical Program Management, or Agile Program Management
• Proven ability to collaborate cross-functionally, prioritize needs, and build strong working relationships
• Track record of holding teams and individuals accountable to deliverables
• Skilled in project planning, forecasting, and progress tracking
• Systematic and analytical problem-solving ability
• Strong communication skills with a strong sense of ownership and drive

Preferred Skills (Nice-to-Have)

• Fintech, financial services, or regulated industry experience
• Experience working with Jira and Confluence
• Report and dashboard building

For residents of New York, New York the annual salary range for this role is $140,000-$165,000+ annual bonus. Final offers may vary from the amount listed based on geography, candidate experience and expertise, bonus, and other factors

The Role: 

The role of the Agile Program Manager is an exciting opportunity for an experienced Program Manager to help lead critical Development initiatives and work closely with agile delivery teams. These initiatives will support the rapid growth of Forge through the successful delivery of new products and product enhancements. This role will work closely with many cross-functional delivery teams and other supporting functions to coordinate work efforts through a lean/agile process.

The Program Manager will be responsible owning the planning, reporting, and rollout of a portfolio of related projects while engaging with the team on day-to-day agile ceremonies aswell as quarterly planning.The effective candidate will have a proven track record of successfully delivering technology projects in a fast-paced company. Additionally, the candidate will have a firm understanding of lean and agile project management principles and techniques.

Location: This role requires 2-3 days a week in office in San Francisco, CA.

Responsibilities:

• Facilitate Agile Ceremonies, lead teams through quarterly planning.
• Develop and manage end-to-end plans and ensure we deliver on our quarterly
• objectives.
• Manage cross-functional programs in a matrix organization.
• Actively identify risks, inefficiencies, and resolve cross-team issues.
• Provide day-to-day coordination and quality assurance for projects and tasks.
• Define and own metrics and key performance indicators.
• Communicate delivery progress to stakeholders.
• Collaborate closely with a wide range of teams and functions across Forge.

Qualifications:

• 5+ years of work experience in technical project or program environments
• Bachelor’s degree in a technical discipline
• Experience in Project Management, Technical Program Management, or Agile Program Management
• Proven ability to collaborate cross-functionally, prioritize needs, and build strong working relationships
• Track record of holding teams and individuals accountable to deliverables
• Skilled in project planning, forecasting, and progress tracking
• Systematic and analytical problem-solving ability
• Strong communication skills with a strong sense of ownership and drive

Preferred Skills (Nice-to-Have)

• Fintech, financial services, or regulated industry experience
• Experience working with Jira and Confluence
• Report and dashboard building

For residents of San Francisco, CA the annual salary range for this role is $140,000-$165,000 annual bonus. Final offers may vary from the amount listed based on geography, candidate experience and expertise, bonus, and other factors

The Role: 

We are seeking a Senior Technical Product Manager to own and evolve core platform and API capabilities that underpin our products and partner integrations. This role sits at the intersection of engineering, platform stakeholders, and downstream product teams, with primary responsibility for defining platform requirements, shaping API strategy, and ensuring our APIs scale reliably as usage and consumer demand grow. The ideal candidate is deeply technical, API‑literate, and comfortable working hands‑on with engineers to define roadmaps, requirements, and operating metrics. They understand how APIs are designed, documented, consumed, and governed, and they can translate diverse consumer needs into a coherent, prioritized platform strategy.

Location: This role requires 2-3 days a week in office in Soho, NY

Responsibilities:

Platform & API Product Leadership

• Own the product vision and roadmap for core platform APIs and services, ensuring alignment with company strategy, engineering capacity, and partner needs.
• Define and evolve API strategies that support current consumers while anticipating future scale, growth, and extensibility.
• Lead quarterly and multi-year roadmap planning, balancing reliability, performance, developer experience, and delivery velocity.

API Requirements & Documentation

• Define clear, testable API product requirements in partnership with engineering, including:
  • Functional behavior
  • Performance expectations
  • Backward compatibility standards
• Ensure API documentation is accurate, complete, and usable for both internal and external consumers.
• Participate in API design reviews, contributing to:
  • Endpoint design
  • Naming conventions
  • Data contracts

Reliability, Scale & Metrics

• Partner with engineering to define and track:
  • SLAs (Service Level Agreements)
  • SLOs (Service Level Objectives)
  • Operational KPIs
• Forecast and monitor API consumer growth, including:
  • Call volumes
  • Usage patterns (MoM, QoQ)
• Identify scaling risks early and drive proactive product decisions.

Stakeholder & Consumer Enablement

• Serve as the primary product interface for API consumers:
  • Internal product teams
  • Partners
  • External integrators
• Gather and prioritize consumer needs based on real usage patterns.
• Clearly communicate platform decisions, tradeoffs, and roadmap updates to both technical and non-technical stakeholders.

Technical Execution & Collaboration

• Partner closely with engineering, grounding decisions in:
  • System design
  • Data models
  • Technical constraints
• Actively engage with APIs using tools like Postman or curl to:
  • Validate functionality
  • Support troubleshooting
  • Improve user experience
• Contribute to domain modeling, including:
  • Entity relationships
  • Data ownership boundaries

Qualifications:

• 6+ years of product management experience, with strong ownership of technical platform or API-driven products
• Proven experience managing API roadmaps in production environments
• Hands-on experience with:
  • API requirements definition
  • Documentation review
  • API design tradeoffs
• Experience defining and operationalizing SLAs, SLOs, and reliability metrics
• Ability to forecast and manage API usage growth and scaling considerations
• Experience working with diverse API consumer personas and prioritizing competing needs
• Familiarity with API tools (e.g., Postman, curl)
• Strong understanding of:
  • Domain modeling
  • Entity relationships
  • Data contracts
• Excellent written and verbal communication skills

Preferred Skills (Nice-to-Have)

• Experience with regulated platforms (e.g., fintech, financial services, data-sensitive systems)
• Experience working with:
• • • Platform infrastructure
    • Identity and security systems
    • Data services teams

For residents of New York, NY the annual salary range for this role is $169,000-$205,000 annual bonus. Final offers may vary from the amount listed based on geography, candidate experience and expertise, bonus, and other factors

The Role: 

We are seeking a Senior Technical Product Manager to own and evolve core platform and API capabilities that underpin our products and partner integrations. This role sits at the intersection of engineering, platform stakeholders, and downstream product teams, with primary responsibility for defining platform requirements, shaping API strategy, and ensuring our APIs scale reliably as usage and consumer demand grow. The ideal candidate is deeply technical, API‑literate, and comfortable working hands‑on with engineers to define roadmaps, requirements, and operating metrics. They understand how APIs are designed, documented, consumed, and governed, and they can translate diverse consumer needs into a coherent, prioritized platform strategy.

Location: This position is remote in Denver, CO. We intend to open an office in Denver and once we do, we will require hybrid attendance onsite at least 9 days each month.

Responsibilities:

Platform & API Product Leadership

• Own the product vision and roadmap for core platform APIs and services, ensuring alignment with company strategy, engineering capacity, and partner needs.
• Define and evolve API strategies that support current consumers while anticipating future scale, growth, and extensibility.
• Lead quarterly and multi-year roadmap planning, balancing reliability, performance, developer experience, and delivery velocity.

API Requirements & Documentation

• Define clear, testable API product requirements in partnership with engineering, including:
  • Functional behavior
  • Performance expectations
  • Backward compatibility standards
• Ensure API documentation is accurate, complete, and usable for both internal and external consumers.
• Participate in API design reviews, contributing to:
  • Endpoint design
  • Naming conventions
  • Data contracts

Reliability, Scale & Metrics

• Partner with engineering to define and track:
  • SLAs (Service Level Agreements)
  • SLOs (Service Level Objectives)
  • Operational KPIs
• Forecast and monitor API consumer growth, including:
  • Call volumes
  • Usage patterns (MoM, QoQ)
• Identify scaling risks early and drive proactive product decisions.

Stakeholder & Consumer Enablement

• Serve as the primary product interface for API consumers:
  • Internal product teams
  • Partners
  • External integrators
• Gather and prioritize consumer needs based on real usage patterns.
• Clearly communicate platform decisions, tradeoffs, and roadmap updates to both technical and non-technical stakeholders.

Technical Execution & Collaboration

• Partner closely with engineering, grounding decisions in:
  • System design
  • Data models
  • Technical constraints
• Actively engage with APIs using tools like Postman or curl to:
  • Validate functionality
  • Support troubleshooting
  • Improve user experience
• Contribute to domain modeling, including:
  • Entity relationships
  • Data ownership boundaries

Qualifications:

• 6+ years of product management experience, with strong ownership of technical platform or API-driven products
• Proven experience managing API roadmaps in production environments
• Hands-on experience with:
  • API requirements definition
  • Documentation review
  • API design tradeoffs
• Experience defining and operationalizing SLAs, SLOs, and reliability metrics
• Ability to forecast and manage API usage growth and scaling considerations
• Experience working with diverse API consumer personas and prioritizing competing needs
• Familiarity with API tools (e.g., Postman, curl)
• Strong understanding of:
  • Domain modeling
  • Entity relationships
  • Data contracts
• Excellent written and verbal communication skills

Preferred Skills (Nice-to-Have)

• Experience with regulated platforms (e.g., fintech, financial services, data-sensitive systems)
• Experience working with:
• • • Platform infrastructure
    • Identity and security systems
    • Data services teams

For residents of Denver, CO the annual salary range for this role is $135,000-$165,000+ annual bonus. Final offers may vary from the amount listed based on geography, candidate experience and expertise, bonus, and other factors

The Role: 

We are seeking a Senior Technical Product Manager to own and evolve core platform and API capabilities that underpin our products and partner integrations. This role sits at the intersection of engineering, platform stakeholders, and downstream product teams, with primary responsibility for defining platform requirements, shaping API strategy, and ensuring our APIs scale reliably as usage and consumer demand grow. The ideal candidate is deeply technical, API‑literate, and comfortable working hands‑on with engineers to define roadmaps, requirements, and operating metrics. They understand how APIs are designed, documented, consumed, and governed, and they can translate diverse consumer needs into a coherent, prioritized platform strategy.

Location: This role requires 2-3 days a week in office in San Francisco, CA.

Responsibilities:

Platform & API Product Leadership

• Own the product vision and roadmap for core platform APIs and services, ensuring alignment with company strategy, engineering capacity, and partner needs.
• Define and evolve API strategies that support current consumers while anticipating future scale, growth, and extensibility.
• Lead quarterly and multi-year roadmap planning, balancing reliability, performance, developer experience, and delivery velocity.

API Requirements & Documentation

• Define clear, testable API product requirements in partnership with engineering, including:
  • Functional behavior
  • Performance expectations
  • Backward compatibility standards
• Ensure API documentation is accurate, complete, and usable for both internal and external consumers.
• Participate in API design reviews, contributing to:
  • Endpoint design
  • Naming conventions
  • Data contracts

Reliability, Scale & Metrics

• Partner with engineering to define and track:
  • SLAs (Service Level Agreements)
  • SLOs (Service Level Objectives)
  • Operational KPIs
• Forecast and monitor API consumer growth, including:
  • Call volumes
  • Usage patterns (MoM, QoQ)
• Identify scaling risks early and drive proactive product decisions.

Stakeholder & Consumer Enablement

• Serve as the primary product interface for API consumers:
  • Internal product teams
  • Partners
  • External integrators
• Gather and prioritize consumer needs based on real usage patterns.
• Clearly communicate platform decisions, tradeoffs, and roadmap updates to both technical and non-technical stakeholders.

Technical Execution & Collaboration

• Partner closely with engineering, grounding decisions in:
  • System design
  • Data models
  • Technical constraints
• Actively engage with APIs using tools like Postman or curl to:
  • Validate functionality
  • Support troubleshooting
  • Improve user experience
• Contribute to domain modeling, including:
  • Entity relationships
  • Data ownership boundaries