The application window will be open until at least May 15th, 2026 This opportunity will remain online based on business needs which may be before or after the specified date.

This role is not eligible for immigration sponsorship.

Role Description (and additional job description)

In this role, you'll:

At a minimum we'd like you to have:

It's preferred if you have:

The US base salary for this full-time position is ($32/hr - $40/hr) + bonus + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.

About the Role

Fivetran is building data pipelines to power the modern data stack for thousands of companies.

We’re looking for a highly motivated and detail-oriented Manager, Corporate Accounting to lead key aspects of our accounting operations in a fast-paced environment. This role will own the integrity and efficiency of the close process, drive automation and system enhancements, and partner cross-functionally with Technical Accounting, Engineering, and Finance teams.

You will play a critical role in scaling accounting operations, improving processes, and ensuring accurate and timely financial reporting as the company grows.

This is a full-time position based out of our Denver or Oakland office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.

Technologies You’ll Use:

Netsuite, Coupa, FloQast, BigQuery, AI Tools

What You’ll Do:

Team Leadership & Development

• Manage, mentor, and develop a team of corporate accountants, fostering a high-performance and continuous improvement culture

• Establish clear goals, priorities, and accountability across the team

• Drive process standardization and documentation to support scalability

Close & Financial Reporting

• Own and manage the monthly, quarterly, and annual close processes, ensuring accuracy and timeliness

• Review journal entries, account reconciliations, and flux analyses

• Ensure compliance with US GAAP and internal accounting policies

• Partner with Technical Accounting on complex accounting areas and new business initiatives

Systems, Automation & Process Improvement

• Lead initiatives to automate and streamline accounting workflows, reducing manual effort and risk

• Collaborate with Engineering and Data teams to enhance data pipelines and reporting accuracy

• Drive system integrations and improvements across financial systems

Cross-Functional Collaboration

• Partner closely with Technical Accounting on policy implementation, revenue recognition considerations, and complex transactions

• Work with Engineering and Data teams to improve data integrity, automate reporting, and support scalable infrastructure

• Collaborate with FP&A, Procurement, and other stakeholders to align on financial insights and operational needs

Controls & Compliance

• Strengthen and maintain internal controls over financial reporting

• Support audit processes (internal and external), including preparation of schedules and documentation

• Ensure compliance with SOX and company policies

Skills We’re Looking For:

• Bachelor’s degree in Accounting or Finance; CPA strongly preferred

• 5–7+ years of accounting experience, with a mix of public accounting and industry preferred

• Prior experience in a SaaS or high-growth technology company

• Proven experience managing and developing teams

• Strong understanding of month-end close, general ledger, and financial reporting processes

• Hands-on experience with NetSuite and close automation tools (e.g., FloQast)

• Experience working with large datasets or data tools (e.g., BigQuery) is a plus

• Demonstrated ability to drive process improvements and automation initiatives

• Strong cross-functional communication skills, especially with technical teams

Bonus Skills​:

• Exposure to AI tools (e.g., ChatGPT, Claude) for workflow or productivity enhancements

#LI-HYBRID #LI-JG1

About the Role

Fivetran is building data pipelines to power the modern data stack for thousands of companies.

We’re looking for a highly motivated and detail-oriented Manager, Corporate Accounting to lead key aspects of our accounting operations in a fast-paced environment. This role will own the integrity and efficiency of the close process, drive automation and system enhancements, and partner cross-functionally with Technical Accounting, Engineering, and Finance teams.

You will play a critical role in scaling accounting operations, improving processes, and ensuring accurate and timely financial reporting as the company grows.

This is a full-time position based out of our Denver or Oakland office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.

Technologies You’ll Use:

Netsuite, Coupa, FloQast, BigQuery, AI Tools

What You’ll Do:

Team Leadership & Development

• Manage, mentor, and develop a team of corporate accountants, fostering a high-performance and continuous improvement culture

• Establish clear goals, priorities, and accountability across the team

• Drive process standardization and documentation to support scalability

Close & Financial Reporting

• Own and manage the monthly, quarterly, and annual close processes, ensuring accuracy and timeliness

• Review journal entries, account reconciliations, and flux analyses

• Ensure compliance with US GAAP and internal accounting policies

• Partner with Technical Accounting on complex accounting areas and new business initiatives

Systems, Automation & Process Improvement

• Lead initiatives to automate and streamline accounting workflows, reducing manual effort and risk

• Collaborate with Engineering and Data teams to enhance data pipelines and reporting accuracy

• Drive system integrations and improvements across financial systems

Cross-Functional Collaboration

• Partner closely with Technical Accounting on policy implementation, revenue recognition considerations, and complex transactions

• Work with Engineering and Data teams to improve data integrity, automate reporting, and support scalable infrastructure

• Collaborate with FP&A, Procurement, and other stakeholders to align on financial insights and operational needs

Controls & Compliance

• Strengthen and maintain internal controls over financial reporting

• Support audit processes (internal and external), including preparation of schedules and documentation

• Ensure compliance with SOX and company policies

Skills We’re Looking For:

• Bachelor’s degree in Accounting or Finance; CPA strongly preferred

• 5–7+ years of accounting experience, with a mix of public accounting and industry preferred

• Prior experience in a SaaS or high-growth technology company

• Proven experience managing and developing teams

• Strong understanding of month-end close, general ledger, and financial reporting processes

• Hands-on experience with NetSuite and close automation tools (e.g., FloQast)

• Experience working with large datasets or data tools (e.g., BigQuery) is a plus

• Demonstrated ability to drive process improvements and automation initiatives

• Strong cross-functional communication skills, especially with technical teams

Bonus Skills​:

• Exposure to AI tools (e.g., ChatGPT, Claude) for workflow or productivity enhancements

#LI-HYBRID #LI-JG1

YOUR MISSION

Seeking an experienced Mission Manager to lead and coordinate the planning, integration, and execution of aerospace vehicle launches for defense and commercial space missions. The Mission Manager will be responsible for overseeing all aspects of the launch lifecycle, ensuring safe, efficient, and successful execution of space launch missions. This role requires strong technical knowledge of launch systems, leadership in multi-disciplinary teams, and the ability to interface with government and commercial stakeholders.

RESPONSIBILITIES

• Mission Planning & Coordination:
• Lead the planning and management of launch operations from mission concept through final execution.
• Define launch objectives and timelines in collaboration with program management, engineering, and mission partners.
• Develop detailed launch schedules, identifying critical milestones and key dependencies to ensure mission readiness.
• Serve as the primary point of contact for launch operations, coordinating with internal teams, government agencies, and commercial partners.
• Interface with subcontractors and mission partners to manage requirements, schedules, and technical deliverables.
• Launch Vehicle Integration:
• Oversee the integration of payloads with the launch vehicle, ensuring compatibility and compliance with mission requirements.
• Collaborate with engineering teams to resolve integration issues and ensure that both payload and vehicle systems meet performance and safety standards.
• Work closely with vehicle providers (e.g., ULA, SpaceX, Northrop Grumman) to manage launch site operations, technical reviews, and flight readiness certification.
• Identify, analyze, and manage technical, operational, and programmatic risks associated with the launch process.
• Develop and implement contingency plans and risk mitigation strategies to minimize potential impacts to the launch schedule and mission success.
• Conduct root cause analyses of any issues arising during the launch campaign and ensure corrective actions are taken.
• Regulatory Compliance & Safety:
• Ensure that all launch operations comply with U.S. government regulations, including FAA, DoD, and other relevant agencies.
• Maintain strict adherence to safety protocols and launch site procedures to ensure the safe execution of all pre-launch and launch activities.
• Lead pre-launch safety reviews and ensure compliance with environmental and range safety standards.

QUALIFICATIONS

• Education:
  • Bachelor's degree in Aerospace Engineering, Electrical Engineering, or related technical field (Master’s preferred).
• Experience:
  • 4+ years of experience in launch operations, aerospace systems engineering, or a related field.
  • Demonstrated experience in spacecraft development and launch, including planning, integration, testing, and execution of space or defense missions.
  • Strong knowledge of launch vehicles, propulsion systems, and ground systems, with a track record of successful mission execution.
• Technical Skills:
  • Expertise in launch vehicle integration, ground operations, and flight dynamics.
  • Familiarity with mission assurance processes and regulatory frameworks (e.g., FAA, DoD, Range Safety).
  • Experience with launch planning and scheduling tools and software (e.g., MS Project, Primavera, or custom tools).
• Security Clearance:
  • Must have or be able to obtain and maintain a TS/SCI or TS/SAP U.S. government security clearance.

PREFERRED SKILLS AND EXPERIENCE

• Experience in classified or national security space launches.
• Familiarity with various launch providers (e.g., ULA, SpaceX) and their respective vehicles (e.g., Falcon 9, Atlas V, Delta IV).
• Experience with military or government launch operations (e.g., NRO, USAF).
• Active U.S. security clearance (TS/SCI preferred).

COMPENSATION

• Base Salary: $110,000-$165,000
• Equity + Benefits including Health, Dental, Vision, HRA/HSA options, PTO and paid holidays, 401K, Parental Leave 

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, location, and experience. 

ADDITIONAL REQUIREMENTS

• Work Location—successful candidates will be located near our Denver or Long Beach facilities. While we observe a hybrid work environment, some work must be done on site.
• Work environment—the work environment; temperature, noise level, inside or outside, or other factors that will affect the person's working conditions while performing the job.
• Physical demands—the physical demands of the job, including bending, sitting, lifting and driving.

This position will be open until it is successfully filled. To submit your application, please follow the directions below. #LI-Onsite

We're Proof, a high-growth startup in the legal tech industry, founded in 2017. We offer a best-in-class legal services platform used by thousands of law firms and property management companies. Our platform enables law firms and collections parties to access efficient, transparent, and accessible legal and document delivery services, traditionally out of reach. We are on a path to double our business this year and are building a team to help us scale rapidly.

We welcome individuals from all backgrounds who are eager to help build a future where legal services are readily accessible, affordable, and efficient. If you have curiosity, passion, and a collaborative spirit to drive change in an outdated industry, we want you on our team.

About the Role:

We are seeking a motivated and experienced Client Success Manager (CSM) to join our team. The CSM will serve as the primary point of contact for our law firm clients in the Mountain / West Region of the US, driving success through needs analysis, tailored solutions, and exceptional client support. While legal experience is a plus, it is not required. The ideal candidate will also have the ability to effectively communicate with C-suite executives and senior leadership.

Responsibilities:

• Conduct in-depth needs analysis with law firm clients to understand their specific challenges and objectives
• Develop customized solutions and workflows that address the unique needs of each client
• Collaborate with internal teams to ensure seamless client onboarding, lead training sessions, and support successful implementation of customized solutions.
• Serve as the primary point of contact for clients, providing ongoing support and guidance throughout the engagement
• Monitor client usage and engagement, identifying opportunities for upselling and cross-selling by partnering with POD teammates to identify and drive revenue growth
• Work closely with your pod (AE and SDR) to ensure alignment on client priorities and account strategies
• Act as a liaison between clients and our product and engineering teams to provide feedback and drive product improvements
• Build and maintain strong relationships with clients, establishing yourself as a trusted advisor and advocate for their needs
• Track and report on client success metrics, including customer satisfaction, retention, and revenue growth
• Develop strategic account plans to drive long-term client success and identify growth opportunities
• Handle client escalations and concerns, negotiating timelines, scope, and expectations as needed

Requirements:

• 5+ years of experience in customer success, account management, or a related client-facing role
• Strong communication skills, including the ability to engage effectively with C-suite executives
• Proven ability to develop customized solutions and workflows for enterprise clients
• Excellent interpersonal and relationship-building skills
• Strong analytical and problem-solving abilities, with the capacity to quickly resolve client issues
• Ability to work independently and collaboratively with internal teams
• Experience with CRM, support, and project management tools, such as HubSpot and Intercom
• Legal experience is a plus, but not required
• This position requires the employee to live and work from the West / Mountain region.
• Candidates must reside in one of the following Mountain/ West Coast locations:
  • Colorado
  • California
  • Arizona
  • Utah
• Relocation assistance is not available for this position
• This role requires approximately 50% travel, including regular in-territory visits up to two weeks each month

Compensation

• Base Salary range $80,000- $ 100,000 based on experience and location
• Eligible for bonus structure and additional compensation based on performance - OTE $120,000 - $150,000

Benefits

• Full time, remote, salary position
• Medical, dental, vision, disability insurance, and 401k available
• Flexible time off (paid planned and sick time, and paid holidays)
• Necessary equipment provided

E-Verify

This company participates in E-Verify, for more information view the Participation and Right to Work Posters.

About the Role

Our Product Pricing & Monetization team sits at the intersection of product and commercial strategy, responsible for holistic pricing and packaging across Gusto's full product suite.

We're looking for a Senior Pricing and Monetization Manager to focus across our platform. portfolio including Gusto Payroll, Gusto Time management and HR, and our suite of embedded financial services for employers and employees. You'll collaborate closely with product, sales, marketing, data, engineering, and finance, with work that is visible to Gusto leadership.

What You'll Do

• Work in partnership across Product, Finance, Marketing, and Go-to-Market to review and recommend monetization and pricing strategies for new product launches and our existing portfolio.
• Be a world-class operator, owning and delivering on cross-functional projects and commercial go-to-market initiatives. In an AI-native environment, strategy, ownership, and execution goes broad. You will be asked to learn, adapt and grow your range of expertise.
• Help shift from a commercial strategy and operations function, to an AI-powered builder program. You’ll ship MVPs, Proof of Concepts, and pilots right into market.
• Decide, Build, and Monitor the key Pricing and Monetization KPIs across our product and go-to-market portfolio.
• Be the pricing and monetization expert and go-to-partner for Monetization and Commercial strategy.
• Work closely with key stakeholders such as: Product, Product Marketing, Sales, Data Science, and Finance. Products will have direct executive line-of-sight and direct impact to our product and business.

What We're Looking For

• Background in fintech, business banking, retirement, E-commerce, payroll, or HR back office SaaS
• Background in B2B / B2C Saas in Payroll, HR, Fintech, ECommerce or related field.
• An AI-native operator who can go from strategy to execution quickly, building Agents instead of processes. You’ll be an expert in Claude.ai, Claude Code, and Cursor.
• A strong analytical mindset with strong attention to detail and creative problem-solving ability. Able to use AI tools to conduct end-to-end technical data analysis.
• Executive relationship management and communication. You’ll be presenting and working on topics for our executives, board, and senior leaders across Gusto.
• Exceptional cross-functional stakeholder management and relationship-building skills. Your success will be defined by your ability to move a broad set of stakeholders towards a common goal.
• Clear, concise communicator, able to distill complex ideas for any audience
• Thrives in fast-moving environments; able to pivot quickly and manage competing priorities
• Curious, growth-oriented, and genuinely passionate about pricing

Nice to Have

• Experience developing and delivering pricing and go-to-market recommendations in product, marketing, finance, or consulting.
• Experience with technical pricing research, like conjoint or max diff analysis, or other quantitative research techniques. 
• Expertise in technical data analysis skills, like SQL, Python or R. Expect underlying foundation coupled with ability to use AI to execute.
• Familiarity with the latest AI tools to help with coding or data analytics tools such as Claude, Cursor, Gumloop

Compensation

Our cash compensation amount for this role is targeted at $152,000 - $180,000/yr in Denver, Phoenix, and Atlanta, and $180,000 - $218,000/yr for San Francisco & New York. The salary range for Toronto is CAD 133,000 - 160,000. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

#LI-Hybrid

Recorded Future is seeking an experienced Senior Engineering Manager to lead a diverse team of engineers building one of the world’s most comprehensive global internet scanning platforms. As a Senior Engineering Manager, you will oversee multiple established teams and functions, including:

• Scan Engine Development – Our proprietary network scanning engine that operates on a global scale to collect intelligence insights from everything on the internet, supported by a cross-functional team of software engineers and operations specialists
• Vulnerability and Signature Research – Our team of vulnerability researchers working in coordination with internal intelligence functions to develop unique detections and signatures that power the scan engine
• Scan Operations and Site Reliability – Our team responsible for the operational health, scale, and reliability of the platform, ensuring intelligence is generated and delivered continuously to support teams and clients across the organization

What You'll Do:

• Team Leadership: Lead and mentor a multi-disciplinary team of vulnerability researchers, scan operations engineers, and software engineers across multiple geographies, fostering a collaborative, high-performing, and inclusive environment. Provide technical leadership by guiding development efforts, setting direction, and coaching engineers to grow their careers while maintaining a high engineering bar.
• Cross-Team Coordination: Partner closely with engineering leadership, product managers, and stakeholders across the broader organization — including teams from recently integrated business units — to align on scope, timelines, and solution designs that serve the full breadth of Recorded Future’s needs. Effectively communicate and advocate technical solutions to product, engineering, and business audiences.
• Engineering Excellence: Drive the continuous improvement of engineering practices, processes, and tools to increase efficiency and product quality. Ensure teams design, develop, and deploy features with a focus on high availability, quality, low latency, and scalability.
• Project Management: Oversee the planning, execution, and delivery of product features and updates, ensuring alignment with company goals and timelines.
• Agile Practices: Implement and maintain agile methodologies for project tracking and documentation.
• AI-First Development: Champion an AI-first engineering culture across your teams, encouraging the adoption of AI tools, workflows, and practices in day-to-day development. You should be comfortable guiding your team in its application and aligned with Recorded Future’s broader commitment to AI-driven engineering.

What You'll Bring:

• At least 10 years of experience in software engineering, ideally in an Enterprise SaaS product.
• At least 4 years in a management or leadership role, ideally overseeing multiple functions with remote teams in different timezones.
• Meaningful hands-on software engineering experience, ideally including familiarity with languages such as Python, Go, or C. You don’t need to be actively coding day-to-day, but you should be able to engage credibly with engineers on technical decisions and hold the team to a high engineering bar.
• Background in or strong familiarity with low-level, network-heavy applications with a focus on high-volume traffic, availability, and global scale is highly desirable, despite this role being primarily managerial.
• Familiarity with key technologies such as message busses/queues (Kafka, Rabbit, etc.), containerization (Docker, Kubernetes, etc.)
• Extensive familiarity with the TCP/IP protocol stack, including application of concepts from DNS, WHOIS, and other artifacts needed for technical reconnaissance and discovery
• Comfort with AI development concepts and a genuine enthusiasm for guiding teams to incorporate AI into their workflows and understanding its practical applications in software development
• Experience in technical leadership such as leading project teams' development efforts and setting technical direction
• A passion for coaching others to grow their technology career and sharing good practices with more junior engineers
• Excellent verbal and written communication skills
• Bachelor’s and/or Master’s degree in Computer Science, Computer Engineering, or equivalent education/work experience

Preferred Qualifications:

• Any familiarity with cybersecurity principles and the unique challenges of developing cybersecurity products
• Any familiarity with things like port scanning, vulnerability scanning, or signature development
• Any familiarity with enterprise security products related to Recorded Future’s offerings

The base salary range for this full-time position is $199,000-$278,000. Our salary ranges are determined by role, level, and location. The salary displayed reflects the range for new hire salaries for the position across all US locations. Within the range, individual pay is determined by state, work location and additional factors, including job-related skills, experience, and relevant education or training. This position may be eligible for incentive compensation, equity, and medical, dental, vision, life insurance and 401K. Your recruiter can share more about the specific details of the compensation and benefit package during the hiring process.

#LI-Remote

WHAT YOU’LL DO

Viant is seeking a highly skilled and self-motivated Technical Account Manager to serve as a strategic post-sales thought leader for our most important clients. This role sits at the intersection of technology, measurement, and client strategy, partnering closely with Sales Engineering, Account Management, and product teams to deepen relationships, elevate technical maturity, and accelerate adoption of Viant’s advanced measurement and data solutions. You will play a critical role in scaling strategic accounts post-sale, translating complex technical and measurement capabilities into clear business value, and helping clients fully realize the long-term impact of Viant’s platform.

This role is ideal for someone who thrives as a trusted advisor, enjoys shaping solution strategy, and can influence outcomes across both internal and external stakeholders. The ideal candidate will have a combination of exceptional project management and client service skills, as well as knowledge of the advertising technology landscape. You should have a strong understanding of client service best practices and end-to-end solutions delivery.

THE DAY-TO-DAY

• Serve as a strategic technical thought leader in the post-sale lifecycle, partnering with Account Management to grow adoption, expand use cases, and retain and upsell key accounts.
• Act as a trusted advisor to senior client stakeholders by aligning Viant’s measurement and data solutions to broader business objectives.
• Partner closely with Sales Engineering to ensure continuity of solution strategy from pre-sale handoff through execution and optimization.
• Collaborate with Sales, Business Intelligence, and Operations teams to unblock complex challenges and deliver high-impact solutions for strategic accounts.
• Lead client measurement strategy across Viant Advanced Reporting and third-party measurement solutions to improve insight quality, performance understanding, and ROI.
• Scope and deliver custom reporting solutions that enable advanced analysis, executive-level storytelling, and long-term measurement evolution.
• Develop training materials and documentation to level up internal Sales and Account teams and strengthen post-sale execution.
• Use Google BigQuery SQL to investigate data discrepancies, validate data integrity, and surface actionable insights that inform optimization and decision-making.

GREAT TO HAVE

• 4+ years of experience in Technical Account Management, Account Management, Project Management, Ad Operations, or related roles
• 2+ years experience with Ad Tech platforms such as demand-side platforms (DSPs), data management platforms (DMPs), Customer Data Platform (CDP), and/or clean rooms technology
• Strong understanding of the ad tech ecosystem, including DSPs, ad serving, programmatic buying, onboarding, and measurement
• Ability to clearly articulate complex technical and measurement concepts to both technical and non-technical audiences
• Proficiency in SQL (Google BigQuery preferred) and cloud-based analytics tools
• Strategic mindset with a bias toward action; comfortable operating in ambiguity and influencing without authority

LIFE AT VIANT

Investing in our employee’s professional growth is important to us, but so is investing in their well-being. That’s why Viant was voted one of the best places to work and some of our favorite employee benefits include fully paid health insurance, paid parental leave and unlimited PTO and more. 

#LI-SK1

Job Description

Join our rapidly growing Sales team where you will play an important role at one of the fastest growing companies in the Developer Security space.

As a Customer Account Executive, you will be responsible for helping expand and renew current customer accounts. You will focus on finding additional use cases, educating the client base on new feature releases, and ensuring the successful adoption of Tailscale across all of your existing customer accounts. You will partner closely with the Solutions Engineering team, as well as collaborate with the Customer Success, Support, Marketing, and Product teams.

We're an energetic company with a wide variety of backgrounds. We coach each other, share feedback, and collaborate to maximize our performance and earning potential, all the while aligning with our customers' needs.

Key Responsibilities

• Become an expert in how Tailscale helps our customers
• Build a credible pipeline every quarter by engaging with clients on upsells and renewals
• Own an upsell and renewal number across your accounts
• Help educate customers on the value of Tailscale throughout the evaluation & adoption cycle
• Generate short-term results while maintaining annual pipeline coverage
• Provide accurate weekly forecasting & revenue delivery
• Create mutual action/success plans with prospective and existing customers where appropriate to help them evaluate and expand their usage of the Tailscale product

What We Are Looking For

• 2+ years of closing experience in an AE or an AM role
• A strong desire to join a high-growth software startup
• Has sold developer and/or technical products, especially in a product-led growth (PLG) motion
• Experience presenting to senior managers and executives
• The ability to manage many opportunities simultaneously at various stages, coupled with a strong track record of meeting and exceeding quota
• Experience using Gong, or similar, to collaborate internally and manage pipeline
• Experience partnering with a Sales Engineering team, support, and customer success team to drive positive outcomes for clients
• Proactive from lead to close - the hiring manager for this role is Spencer Cranson. If this opportunity really excites you, please don’t just apply on the website. Prospect thoughtfully and tell us why you’re the best candidate for this position.
• This role is based in Denver and is hybrid preferred (3 days/week in-office). #LI-Hybrid

As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.

Job Description

Join our rapidly growing Sales team where you will play an important role at one of the fastest growing companies in the Developer Security space.

As a Customer Account Executive, you will be responsible for helping expand and renew current customer accounts. You will focus on finding additional use cases, educating the client base on new feature releases, and ensuring the successful adoption of Tailscale across all of your existing customer accounts. You will partner closely with the Solutions Engineering team, as well as collaborate with the Customer Success, Support, Marketing, and Product teams. 

We're an energetic company with a wide variety of backgrounds. We coach each other, share feedback, and collaborate to maximize our performance and earning potential, all the while aligning with our customers' needs. 

Key Responsibilities

• Become an expert in how Tailscale helps our customers
• Build a credible pipeline every quarter by engaging with clients on upsells and renewals
• Own an upsell and renewal number across your accounts
• Help educate customers on the value of Tailscale throughout the evaluation & adoption cycle
• Generate short-term results while maintaining annual pipeline coverage
• Provide accurate weekly forecasting & revenue delivery
• Create mutual action/success plans with prospective and existing customers where appropriate to help them evaluate and expand their usage of the Tailscale product

What We Are Looking For

• Up to 1 year of quota-carrying or closing experience, in an AE or an AM role
• A strong desire to join a high-growth software startup in a fully remote role
• Has sold developer and/or technical products, especially in a product-led growth (PLG) motion
• Experience presenting to senior managers and executives
• The ability to manage many opportunities simultaneously at various stages,  coupled with a strong track record of meeting and exceeding quota
• Experience using Gong, or similar, to collaborate internally and manage pipeline
• Experience partnering with a Sales Engineering team, support, and customer success team to drive positive outcomes for clients
• Proactive from lead to close - the hiring manager for this role is Spencer Cranson. If this opportunity really excites you, please don’t just apply on the website. Prospect thoughtfully and tell us why you’re the best candidate for this position.
• This role is based in Denver and is hybrid preferred (3 days/week in-office). #LI-Hybrid

As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.

Senior Manager, Support & Field Operations

Location: Denver, CO preferred (open to other US locations) Comp: $150K base + bonus + competitive equity Travel: 25% early, 15% steady-state

About Scotch

Scotch is modernizing one of the oldest industries on earth: the $1.6T beverage alcohol market. We're starting by building the next-generation operating system for BevAlc retailers — POS, payments, back office, and e-commerce — purpose-built for liquor stores.

Our founding team came from Skupos (acquired for nine figures in 2023), Drizly (acquired by Uber), and engineering leaders from top tech companies. We've raised $28M from VMG, First Round, Lerer Hippeau, Watchfire, and Toba Capital, plus angels including the founder of Drizly and founding execs of Toast. Forbes has recognized us as a leader in the liquor retail tech revolution.

The Role

You'll own how Scotch shows up for customers — from the moment a tech walks into a store to install hardware, through every support ticket they ever file.

You'll lead our existing Tier 2 and Tier 3 team and build out a Tier 1 function from scratch — heavily leveraging AI tooling like Intercom's Fin to deflect and resolve at the front line. You will define and own post install support which will include contractor support questions during install.

You'll own the feedback loop into Product, prioritizing fixes for the customer pain points that actually move the needle.

Support Leadership 

• Lead our existing Tier 2 and Tier 3 support team — coaching, performance, hiring
• Stand up a Tier 1 function from zero, with AI-first tooling (Intercom Fin and similar) handling first-touch resolution
• Stand up an install support queue for contractors 
• Build the operating model: SLAs, escalation paths, queue management, on-call coverage
• Own the support → product feedback loop. You'll work directly with Product to prioritize the bug fixes and feature gaps that are actually generating ticket volume
• Define and track the metrics that matter: CSAT, time-to-resolution, deflection rate, ticket volume per store

Cross-Functional Glue

• Partner with Onboarding on client handoffs in both directions
• Feed field and ticket signal into Product and Engineering planning
• Participate in product launch planning so launches don't break the team

What We're Looking For

• Support leadership — 5+ years in customer support or technical support, including 3+ years managing direct reports across tiered support teams. You've built or scaled a support org, not just maintained one.
• AI-first support tooling — Hands-on experience deploying and tuning AI support tools (Intercom Fin, Ada, Forethought, or similar). You know how to make these tools actually deflect rather than frustrate.
• POS or comparable technical product — Hands-on experience supporting or installing POS systems, or a comparably technical hardware/software product. Strong networking knowledge (WiFi, routers, IP addressing, troubleshooting).
• Operational range — You've built SOPs, training materials, and quality programs. You can hold standards across a distributed team.

Nice to Have

• Liquor, retail, or convenience industry experience
• Familiarity with Android-based POS (Toast, Square, Clover, Lightspeed)
• Experience with field service management software
• Background working with Product on issue prioritization

Comp & Benefits

• Base: $150,000
• Bonus: Tied to support and install metrics
• Equity: Market competitive package
• Travel: All expenses covered
• Healthcare: Comprehensive medical, dental, vision
• PTO: Unlimited flexible time off

Why This Role

• Build it: Stand up new operating procedures at the ground floor 
• Lead it: Inherit a real team and grow it as we scale
• Own it: Full autonomy over support strategy, quality standards, and the product feedback loop
• Scale it: We're growing fast, and the person in this seat will be a senior leader as we do

How to Apply

Email jake@scotchpos.com with subject line "Support & Field Ops Manager".

Tell us:

1. A support org you built or scaled — what you inherited, what you changed, what the metrics looked like before vs. after
2. Your experience with AI support tools — what you've deployed, what worked, what didn't
3. Why this particular operational challenge excites you

Scotch is an equal-opportunity employer. We don't discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider qualified applicants with arrest and conviction records, consistent with applicable federal, state, and local law, including the San Francisco Fair Chance Ordinance.

As our Sr. Technical Project Manager you will… 

Lead the planning and delivery of internal digital, web, and systems initiatives that support the agency’s operations and long-term scalability. Sitting within the Enterprise Operations team, this role works at the intersection of business needs, technical execution, and operational rigor.

You will partner closely with leadership, Tech Ops, and cross-functional teams to turn complex requirements into clear plans, coordinate delivery across multiple workstreams, and help ensure internal tools and platforms are effective, scalable, and well managed. This role is ideal for someone who brings strong project management discipline, technical fluency, and experience operating in an agency environment where priorities move quickly and teams must stay highly aligned.

Be Accountable and Responsible

• Own the end-to-end coordination of internal technical projects, including scoping, estimates, timelines, budgets, dependencies, risks, and change management
• Act as a key bridge between leadership and technical teams, translating business priorities into structured execution plans and communicating delivery status, tradeoffs, and risks clearly
• Partner with Tech Ops and other internal stakeholders to support the delivery and ongoing evolution of internal platforms and tools, including the MERGE Website, AI Garage, Intranet, and other operational systems
• Coordinate projects across website development, CMS environments, custom applications, internal tools, and marketing technology platforms
• Support work involving enterprise and marketing systems such as Salesforce, Adobe, HubSpot, ERP and CRM platforms, and other connected applications
• Bring structure to project delivery across teams by leading planning, estimation, documentation, status reporting, and meeting execution
• Manage resource planning and capacity coordination across disciplines, helping assign work realistically, balance priorities, and maintain delivery momentum without overloading teams
• Identify risks, blockers, and scope issues early, and work with stakeholders to resolve them before they impact budgets, timelines, or quality
• Track project financials, actual hours against plan, and scope changes to support sound operational decision-making and overall delivery health
• Help enforce consistent agency delivery practices and align project execution with established PMO standards and best practices
• Identify opportunities to improve workflows, strengthen team coordination, and support the implementation of more efficient or AI-enabled operational processes where appropriate

What success looks like

• Internal projects are delivered with clear plans, realistic timelines, and strong coordination across teams
• Leadership and stakeholders have visibility into progress, risks, resource needs, and scope changes throughout the project lifecycle
• Resource planning is proactive, balanced, and responsive to changing priorities 
• Delivery processes become more consistent, efficient, and scalable over time, with lessons learned shared across teams
• Internal platforms and operational systems are supported by disciplined project execution that improves usability, reliability, and business value

These are the qualifications we’re looking for

• 6+ years of experience in technical project management, digital operations, or similar, within an agency, enterprise, or complex cross-functional environment
• Strong experience managing technical projects from kickoff through delivery, including scoping, estimation, scheduling, budgeting, risk management, and stakeholder communication
• Proven ability to work across disciplines such as Engineering, Creative, Data, Client Experience, Finance, Talent, and Operations to align delivery with broader business goals
• Experience with resource planning, capacity management, and coordinating work across multiple teams and competing priorities
• Familiarity with website development, CMS platforms, marketing technology ecosystems, custom applications, and internal business systems
• Working knowledge of modern software delivery practices and the SDLC, including Agile, Waterfall, and evolving AI-enabled workflows
• General familiarity with technical environments such as GCP, Firebase, CRM and ERP systems, and integrated marketing platforms
• Ability to translate technical constraints into business implications and communicate effectively with both technical and non-technical stakeholders
• Strong judgment, organization, and follow-through, with a practical approach to solving problems and improving how work gets done
• Familiarity working in environments with data privacy, security, and compliance considerations such as GDPR, SOC2, and CCPA

At MERGE, we’re committed to fostering an environment where our team members can thrive in both their careers and personal lives, ensuring they feel supported and empowered to succeed.

MERGE believes in transparency and equity. In accordance with state regulations, we’re proud to include salary ranges in our job postings to ensure fair compensation practices.

The salary range for this role is $89,000 - $118,000 based on the individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.  

MERGE is proud to invest in benefits that include meaningful Medical, Dental, Vision, Life Insurance, 401K, Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time off & Holidays plus many other benefits and rewards.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

#LI-DP1

#LI-HYBRID

EverPass is seeking a Technical Partner Manager to own the build-out of our Approved Developer ecosystem for AV control systems. This role is the primary driver for enabling AV control system partners to develop high-quality integrations with EverPass — and for getting those integrations published and available to customers through official vendor storefronts, or key product platform features. You will manage the full lifecycle from partner intake through storefront launch, coordinating across Product, Solutions Engineering, Legal, and Marketing to hit hard external deadlines.

This is a senior, cross-functional ownership role. You will be the point person for relationships with enterprise AV vendors (i.e. Crestron, RTI, SAVI, and others) and their developer and partnership programs, and you will drive the legal, marketing, and technical workstreams required to place EverPass on each platform's official store, or within their platform. You will own all key partner relationships and create an EverPass developer ecosystem. 

Key Responsibilities 

• Own end-to-end partner lifecycle for Approved Developers — intake and qualification, commercial paperwork (SOWs, NDAs, TPP agreements), technical onboarding, and production launch 
• Lead storefront submission for all platforms including developer program enrollment, certification coordination, and fulfillment of each platform's specific legal and asset requirements
• Drive legal workstreams in partnership with Legal — including third-party partner agreements, API terms of service, and storefront-specific paper — ensuring alignment to production API and launch deadlines
• Coordinate with Marketing on listing assets (copy, icon/logo, screenshots, demo video, keywords) to each platform's spec, and on launch sequencing and co-marketing motions
• Manage technical relationships with driver development partners and software-led API partners.
• Evaluate partner technical capabilities and integration approach; validate that partner-built drivers meet EverPass quality standards
• Provide hands-on guidance and support through sandbox, validation, and production phases
• Lead cross-functional coordination across Legal, Marketing, Solutions Engineering, and Product.
• Surface integration patterns and partner feedback to Product to improve APIs over time
• Work with Product and other cross-functional stakeholders to develop a roadmap for key capabilities for the EverPass AV Ecosystem. 
• Solicit feedback from all consumers of the API and help to draft new requirements and key functionality to be offered to the ecosystem. 

Qualifications 

• 4–7 years in Technical Partner Management, Solutions Engineering, Developer Relations, or Platform Ecosystem roles 
• Demonstrated experience owning developer or partner program submissions — app stores, vendor storefronts, or similar certification-gated ecosystems 
• Comfortable driving commercial and legal workstreams (SOWs, NDAs, partner agreements) in coordination with Legal, without needing hand-holding 
• Experience managing relationships with enterprise vendors or large technology partners at a peer level 
• Strong working knowledge of APIs (REST, auth, payload debugging) and the ability to engage credibly with engineers on both sides 
• Proven ability to coordinate cross-functional teams — Legal, Marketing, Engineering — under hard external deadlines 
• AV industry experience required or strongly preferred (Crestron, Q-SYS, RTI, and others) 
• Comfortable operating in an early-stage environment with incomplete processes and high ownership expectations 

Nice-to-Have 

• Experience supporting or building AV control system integrations 
• Familiarity with league-calendar-driven product timelines (sports, media, or venue technology) 
• Basic scripting or API debugging skills 

Expected Compensation: The anticipated range for a new hire into this position is $115,000 - $130,000. In compliance with local law, the range above reflects the current hiring range for this position. EverPass takes into consideration the qualifications, skills, and experience of the candidate, expected quality and quantity of work, and internal pay alignment when determining the salary level for potential new employees. EverPass expects to hire for this position at the mid-range salary, with the possibility of considering a higher salary only in rare cases when EverPass determines an external candidate possesses exceptional qualifications significantly exceeding the job requirements. 

About Us: 
EverPass Media is a comprehensive media platform dedicated to commercial businesses, that aggregates, distributes and enables streaming of live sports and entertainment content, and offers a wide array of consumer engagement and performance marketing tools for bars, restaurants, hotels and other commercial venues. Launched initially as the exclusive distributor of NFL Sunday Ticket to commercial establishments in the United States, EverPass partners with rightsholders, distribution partners and business owners to unlock greater access to premium live events and drive business growth. EverPass was founded in 2023 in partnership with RedBird Capital Partners and 32 Equity, the strategic investment arm of the National Football League. TKO Group Holdings, parent company of UFC and WWE, joined as an investor in 2024. 
  
Benefits and Perks:  
•    Competitive Compensation  
•    Medical, dental, vision, life, and long-term and short-term disability insurance 
•    Professional Development Programs 
•    Access to senior management and mentoring opportunities 
•    Employee Recognition Program 
•    Paid Parental Leave 
•    Mental Health and Recharge Days  
•    401k Match 
•    Pre-tax Transportation 
•    Employee Assistance Program 
•    In-person and Virtual Social Events including: Team Wins and Highlights from the Month, Cultural and Diversity Spotlights, and Happy Hours 
  
This is a chance for you to join a challenging and inspiring environment where you will have the possibility to make a daily impact. Every day you will work alongside helpful and down-to-earth colleagues who are dedicated and ambitious. Together we create an innovative environment that drives EverPass forward. If you are the right person for the role you will be part of a fantastic journey in a dynamic, high-growth business. We look forward to your application. 

EverPass is an equal opportunity workplace and an affirmative-action employer. We are always committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Discrimination is not welcome on the basis of any other status protected by the laws or regulations in the locations where we work. 

The Team

Platform Engineering is the department within SRE that is responsible for a range of critical infrastructure and operational functions that support the broader engineering organization. Among these are our multi-cloud-provider Kubernetes infrastructure, networking, load balancing (including our public-facing edge and internal service mesh), and observability and alerting systems.

The Fleet Management team provides the core runtime environment that empowers our developers to build and ship products to delight our customers. We manage the end-to-end lifecycle of our Kubernetes fleet, alongside the critical components that ensure cluster reliability and security (e.g., CoreDNS, cert-manager, and Gatekeeper). As our infrastructure scales to support new use cases and products, we are spearheading a migration from Terraform-based Infrastructure as Code (IaC) to an Operator-driven lifecycle management model.

This role can be based out of our Austin, Boston, Los Angeles, New York City, Raleigh, or San Francisco offices, remotely in the United States region, or our European office in Dublin.

Responsibilities

• Contribute to developing and maintaining a scalable and secure runtime environment on top of Kubernetes that supports product needs across MongoDB
• Provide internal support for our Kubernetes ecosystem, partnering with engineering teams to help them solve domain-specific problems
• Participate in a 24/7 on-call rotation to resolve critical issues
• Prioritize blameless post-mortems and dedicate engineering time to systemic fixes, ensuring you aren’t paged for the same issue twice

You may be a good fit if you

• Have 6+ years of experience in software development and operating distributed systems
• Are proficient in Go, Python, or a similar language, with a strong commitment to code quality and testing practices (writing unit, integration, and E2E tests)
• Have deep experience using and extending containerization technologies, preferably Kubernetes
• Have a solid understanding of Linux operating system internals and networking concepts (e.g., filesystems, TCP/IP, DNS, TLS)
• Possess a customer focused mindset, treating internal developers as your primary users
• Have strong operational ownership, including a track record of debugging complex production issues and driving them to resolution
• Prefer automation over manual processes ("allergic to ops work")
• We are a small team of software engineers with a strong bias toward building software solutions to eliminate toil

Strong candidates may also have experience with

• Designing and implementing secure, multi-tenant runtime environments from first principles
• Proficiency with Kubernetes ecosystem tools such as Helm, Kustomize, Gatekeeper, Kyverno, and CRDs/Operators, CRI, CSI
• Expertise in cloud infrastructure platforms, including AWS, GCP, or Azure
• Proficiency in provisioning infrastructure using tools like Terraform, Crossplane, and AWS Controllers for Kubernetes (ACK)
• Advanced Linux systems internals and networking concepts specifically relevant to containers, such as namespaces and cgroups

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 426182

The Team

Platform Engineering is the department within SRE that is responsible for a range of critical infrastructure and operational functions that support the broader engineering organization. Among these are our multi-cloud-provider Kubernetes infrastructure, networking, load balancing (including our public-facing edge and internal service mesh), and observability and alerting systems.

The Fleet Management team provides the core runtime environment that empowers our developers to build and ship products to delight our customers. We manage the end-to-end lifecycle of our Kubernetes fleet, alongside the critical components that ensure cluster reliability and security (e.g., CoreDNS, cert-manager, and Gatekeeper). As our infrastructure scales to support new use cases and products, we are spearheading a migration from Terraform-based Infrastructure as Code (IaC) to an Operator-driven lifecycle management model.

This role can be based out of our Austin, Boston, Los Angeles, New York City, Raleigh, or San Francisco offices, or remotely in the United States region.

Responsibilities

• Manage a team of 6-8 engineers, fostering a positive culture, handling career growth and performance conversations, and proactively removing blockers
• Help develop a clear technical vision and comprehensive roadmap for our runtime environment, balancing long-term strategic infrastructure goals with immediate engineering needs
• Contribute through light hands-on technical work, such as leading architectural design reviews, reviewing PRs, and stepping in to guide the team through complex operational challenges
• Act as the primary liaison for the Fleet Management team, collaborating closely with other engineering leaders to ensure platform alignment and manage stakeholder expectations

You may be a good fit if you:

• Have 10+ years of experience working on software and operating distributed systems, with 2+ years managing engineering teams
• Possess a customer-focused mindset, treating internal developers as your primary users
• Value efficiency in processes and operations, and have a track record of optimizing team workflows
• Prefer automation over manual processes ("allergic to ops work"), fostering a culture of building software solutions to eliminate toil
• Have deep technical familiarity with Kubernetes ecosystems, containerization technologies, and modern IaC tooling (e.g., Terraform, Crossplane, or Operators) so you can effectively guide the team's technical decisions
• Excel at translating complex business and engineering requirements into actionable, phased technical roadmaps
• Have a high level of empathy, responsibility, ownership, and accountability
• Excellent verbal and written technical communication skills

Strong candidates may also have experience with:

• Leading major architectural shifts, such as migrating teams from traditional IaC to Operator-driven lifecycle management
• Managing and scaling infrastructure across multi-cloud environments (AWS, GCP, or Azure)
• Designing secure, multi-tenant runtime environments at scale

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 426152

About the Role

We’re looking for an experienced Product Manager to own Monitoring and Observability—a critical pillar of our Enterprise Platform group. In this role, you will help our largest and most sophisticated customers easily understand how their data pipelines are performing. You'll focus on delivering a world-class observability experience, ensuring that Fivetran remains easy to use even as our capabilities expand in scale and complexity.

We’re looking for someone who can bring AI-native thinking to how our platform evolves—whether it’s in accelerating development with intelligent defaults, enabling automated observability, or expanding how customers build with Fivetran programmatically.

This is a high-impact, high-visibility role, perfect for product leaders who thrive on technical challenges, tight feedback loops, and opportunities to shape long-term platform strategy.

This is a full-time, hybrid position based out of our Oakland, CA or Denver, CO office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.

What You’ll Do

• Own and evolve the Monitoring & Observability product area: logging, alerting, sync status, latency monitoring, event standardization, and external integrations.
• Develop a strategic roadmap that improves transparency into Fivetran connection behavior, with a focus on supporting Enterprise-grade monitoring requirements.
• Partner closely with engineering and design to deliver intuitive experiences for customers to monitor, debug, and optimize their data syncs—and integrate seamlessly with their existing observability stack.
• Prioritize product investments based on revenue-weighted feature usage, customer feedback, support ticket trends, and roadmap alignment with adjacent platform teams.
• Serve as the subject matter expert for observability across Fivetran and champion platform consistency in user experience and technical implementation.
• Drive cross-functional alignment and go-to-market readiness for major product launches.
• Stay on the pulse of trends in developer platforms, data infrastructure, and enterprise tooling—with an eye toward AI-first opportunities.

Skills We’re Looking For

• Product management experience in B2B SaaS or platform products.
• Demonstrated success leading technical products with high customer expectations for reliability and observability.
• Strong technical fluency—comfortable working with logs, events, monitoring pipelines, and API-based integrations.
• Proven collaboration skills across Engineering, Design, Support, and GTM.
• Data-informed mindset with experience using both qualitative and quantitative inputs to drive prioritization.
• Ability to execute cross-functionally in a high-growth, fast-paced environment.

Bonus Skills

• Experience with observability or monitoring tools (e.g., Datadog, Splunk, New Relic).
• Familiarity with enterprise logging pipelines or SIEM integrations.
• Background in data integration, ETL/ELT, or developer platforms.

#LI-HYBRID #LI-KM3

About The Role: 

• We're looking for a Staff Software Engineer who wants real ownership in a fast-moving environment. 
• You'll help design, build, deploy, and operate the software that runs Urban Sky's manufacturing operation—a full-stack MRP system that tracks inventory, work orders, bills of materials, quality holds, and serialized parts from receiving through final integration. It's the operational backbone of how we actually build balloons. Because the company is growing quickly, the scope of the role will evolve over time, and you'll have meaningful influence over what we build next and how we build it. 
• You'll work shoulder-to-shoulder with the people using the software every day—manufacturing technicians, logistics coordinators, quality inspectors, and finance. There's no product manager between you and them. You'll learn how parts flow through the building, what makes a quarantine workflow painful at 3pm on a Friday, and how a missed traceability record turns into a compliance problem. Translating messy physical processes into clean software is most of the job. 
• The interfaces you build are for operators, not consumers. A shop-floor tech holding a tablet, scanning a barcode, working through a multi-step assembly procedure—that's your user. Touch targets, scanner integration, and drag-and-drop work instructions matter more than landing-page polish. 
• We operate in an aerospace-regulated environment (AS9100). Every mutation needs an audit trail. Serialized parts need end-to-end traceability. "Move fast and break things" doesn't apply to production data. We still move fast—but with the discipline that comes from knowing a corrupted record can ground a flight. 
• You don't need prior MRP or manufacturing experience. You do need to be excited—or at least not intimidated—by learning a complex business domain alongside the code. 
• If you enjoy small teams and solving ambiguous problems, this role is likely a great fit. 

What You'll Do 

• Our overall software team is roughly 7 people, and this team will be just 2 people, everyone works across the stack. That's not aspirational—it's required. A small team with real ownership only works if everyone can contribute quickly and adapt as the company and product evolve. 
• Senior engineers here build trust by shipping early and expanding their scope through demonstrated ownership. 

What we need you to do right away

• We expect senior engineers to become productive almost immediately. 
• In your first days and weeks, you will: 
  • Set up your environment and start committing code within your first day or two 
  • Learn existing systems by improving them, not by watching from the sidelines 
  • Fix bugs, tighten rough edges, and ship small enhancements to production 
  • Participate in deployments, debugging, and operational workflows 
  • Use AI tools from the start to understand the codebase and accelerate contributions 
  • Ask questions, propose improvements, and engage in technical decisions 
• You won't be waiting for a long ramp period. 
• You'll build context by doing real work that ships. 

What you will grow quickly into

• As you gain context, scope expands fast. 
• Within your first couple of months, you'll be expected to: 
  • Own meaningful areas of our stack across backend, frontend, and infrastructure 
  • Lead design and implementation of projects that may span quarters 
  • Make architectural decisions with an eye toward reliability, operability, and future change 
  • Work directly with operators and stakeholders—often non-engineers—to refine solutions 
  • Drive systems from concept → implementation → production → iteration → support 
  • Continuously simplify, improve, and evolve what you own 
  • Help the team move faster by raising technical quality and reducing friction 
• By this point, you're not just contributing—you're a primary owner. 
• There are no lanes to stay in and no handoffs to hide behind. 
• If something feels confusing to an operator, that's an engineering problem. 
• If a system is brittle, slow, or overbuilt, that's an engineering problem. 
• If a workflow on the shop floor doesn't match the software, that's an engineering problem. 
• If requirements change mid-stream, that's reality—and adapting thoughtfully is part of the job. 
• If AI-generated code is messy, that's also an engineering problem. 
• You'll own systems end-to-end, from design through production and long-term maintenance—even as those systems evolve. 

Our engineering principles 

• These principles guide how we build systems in a fast-moving, real-world environment. 
• Design for operations, not just implementation 
• Software doesn't stop at merge. We design systems that can be deployed, monitored, debugged, and safely operated under changing constraints. 
• Favor simple, adaptable systems 
• Clarity beats cleverness—especially when systems need to change quickly. 
• Own the full lifecycle 
• Engineers are responsible for their systems from design through production, operational support, and ongoing evolution. 
• Build reliability through feedback 
• Observability is a first-class concern. Logs, metrics, and traces help us understand how systems behave as usage and requirements change. 
• Use abstraction sparingly and intentionally 
• Abstractions should make change easier, not harder. If they obscure failures or slow iteration, they're the wrong choice. 
• Scale and evolve based on evidence 
• We increase complexity, performance, and scale in response to real operational needs—not speculative futures. 
• Leverage AI with engineering judgment 
• We use AI aggressively to increase velocity and explore solutions, while remaining fully accountable for correctness and maintainability. 
• Embrace iteration as the default 
• Progress comes from frequent adjustments and steady improvement, not rigid plans. 

AI-assisted development 

• AI isn't supplemental here. It's a core part of our SDLC. 
• We use Claude Code for feature implementation, run automated multi-agent code review on pull requests, and have AI-driven quality checks integrated into CI. A meaningful portion of production code is AI-written and human-shaped. The skill we care about isn't typing speed or autocomplete—it's the judgment to review, restructure, reject, or rewrite AI output until it's correct, readable, and operable. 
• We expect you to: 
  • Use AI tools daily for implementation, debugging, refactoring, and exploration 
  • Adapt quickly as tools, models, and workflows evolve 
  • Apply strong judgment to AI-generated code—you're accountable for what ships, not the model 
  • Use AI to build production systems, not just prototypes 
  • Treat AI as leverage, not a replacement for understanding 
• We care far more about how you use AI than which model you prefer. 

What we are looking for

• This is a senior role. We're optimizing for experience, judgment, and adaptability. 
• You likely have: 
  • 8+ years of professional software engineering experience 
  • Strong fundamentals in system design, data structures, and architecture 
  • Experience building and operating backend systems at scale 
  • Solid instincts for data modeling, schema design, and SQL 
  • Comfort with cloud infrastructure and modern DevOps practices 
  • Experience owning production systems in environments that evolve quickly 
  • Strong communication skills and the ability to collaborate as priorities shift 
• You probably enjoy: 
  • TypeScript and modern web development 
  • Designing clean APIs and well-structured monoliths 
  • Thinking carefully about data models, schemas, and migrations 
  • Infrastructure, reliability, and operational excellence 
  • Mentoring others and raising the bar for the team 
• Learning quickly and adjusting course as new information emerges

Technologies (not a checklist) 

• We currently work with technologies such as: 
  • TypeScript / JavaScript 
  • React, Vite, Mantine UI 
  • tRPC for API contracts 
  • PostgreSQL (raw SQL and migrations, not just an ORM) 
  • ClickHouse for analytics 
  • Playwright for end-to-end testing 
  • AWS, Terraform, Docker 
  • CI/CD pipelines 
• You don't need experience with every tool—but you should be comfortable learning new systems as the stack evolves. 

 Benefits 

• Salary $150,000 - $180,000 per year  
• Stock Options 
• Medical, Vision and Dental 
• Unlimited Vacation Days 
• Cell Phone Bill Stipend 

About the opportunity

The RFP Program Manager owns the end-to-end lifecycle of RFPs, RFIs, RFQs, and due diligence questionnaires. This role serves as the central coordinator for enterprise proposal development, ensuring high-quality, compliant, and timely responses aligned with company positioning and standards.

You will operate at the intersection of Sales, Deal Desk, Product, Legal, Security, and Finance, driving structured, scalable proposal execution.

What to expect?

• Lead and project-manage the full RFP lifecycle from intake through submission
• Assess requirements and build structured response plans, timelines, and ownership
• Coordinate cross-functional inputs (Sales, Legal, Security, Product, Engineering, Finance)
• Draft, edit, and refine responses for clarity, accuracy, and consistency
• Ensure alignment with product positioning, commercial terms, and company standards
• Own, maintain and evolve the RFP knowledge base / content library
• Track deadlines, risks, approvals, and deliverables to ensure on-time submission
• Ensure compliance with technical, security, pricing, and contractual requirements
• Support post-submission activities (clarifications, best and final offers, follow-ups)
• Drive continuous improvement through metrics, reporting, and process enhancement

What you need to be successful?

• 3–5+ years in RFP/proposal management, sales operations, or solution engineering
• Strong project management and organizational skills
• Excellent written communication skills and attention to detail
• Ability to operate cross-functionally in fast-paced, high-growth environments
• Familiarity with SaaS business models strongly preferred
• Experience with proposal tools (e.g., Loopio, RFPIO, Arphie) a plus

What success looks like

• High-quality, consistent, and on-time RFP submissions
• Scalable and well-maintained proposal content library
• Efficient cross-functional coordination with minimal friction
• Clear visibility into pipeline, timelines, and risks
• Continuous improvement in response quality and turnaround timing

Ideal profile

• Ownership mindset with strong attention to quality and deadlines
• Structured thinker who can manage complex, multi-stakeholder workflows
• Comfortable driving alignment across technical and business teams
• Balances speed with accuracy and compliance

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

The application deadline is 06/02/2026

Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Colorado Salary: $126,000- $170,000

About the opportunity

As a Customer Success Manager at Contentful, you will serve as a strategic partner to some of our most important customers, helping them unlock the full value of our platform and accelerate their digital experience initiatives. Acting as a trusted advisor, you will guide customers in achieving both their technical and business objectives while ensuring they realize measurable impact from their investment in Contentful.

You will own the end-to-end customer lifecycle, including renewals and identifying expansion opportunities, while working cross-functionally with Sales, our Partner ecosystem, and Professional Services to drive customer outcomes and strengthen long-term relationships. At the same time, you will champion the voice of the customer internally by translating insights and feedback into actionable input for our Product and Customer teams.

Your success will be measured by the value your customers achieve, the strength of the relationships you build, and your ability to retain and grow some of Contentful’s most strategic accounts.

What to expect?

• Drive Real Impact: Shape the success of leading enterprises by helping them deliver faster, more personalized, and operationally efficient digital experiences. Your work will directly influence their business outcomes.
• Be a Strategic Advisor: Partner with executives and cross-functional teams to define long-term digital experience strategies, positioning yourself as a key driver of their success.
• Grow with Top-Tier Customers: Manage some of Contentful’s most strategic accounts, driving adoption, retention, and expansion while developing deep industry expertise.
• Collaborate Across Teams: Work alongside Sales, Professional Services, and Partners to create high-value, multi-faceted solutions for customers.
• Enjoy Autonomy and Flexibility: Take ownership of your accounts, build lasting relationships, and travel as needed (~25% annually) to meet customers face-to-face and make a real difference.
• Own and grow executive relationships across a portfolio of 25–30 strategic enterprise customers, serving as a trusted advisor on digital experience transformation.
• Partner with customers to drive the successful adoption of Contentful, helping them deliver measurable improvements in speed to market, performance, personalization, and operational efficiency.
• Align Contentful to customer business priorities by defining success metrics, tracking KPIs, and guiding teams along a clear path to digital maturity.
• Lead strategic engagements including quarterly and executive business reviews, communicating outcomes, surfacing opportunities, and aligning on long-term digital experience strategies.
• Proactively identify adoption barriers and orchestrate internal resources across Solutions Engineering, Support, and Product to ensure customers achieve their goals.
• Collaborate closely with Account Executives to develop multi-year account strategies, uncover expansion opportunities, and build compelling data-driven business cases.
• Own the renewal lifecycle end-to-end for some of Contentful’s most strategic customers, driving high retention and long-term value.
• Confidently lead commercial conversations with senior stakeholders and procurement teams within large global enterprises.
• Act as the voice of the customer internally by translating customer insights into actionable feedback for Product and Go-to-Market teams.
• Travel approximately 25% annually to build strong relationships through onsite customer engagement.

What you need to be successful?

• 5+ years in a customer-facing role with experience in Customer Success Management, Renewals Management, or Key Account Management.
• Experience with content management systems, content strategy, or agency environments is a plus.
• Ability to understand Contentful APIs and the modern content management and digital experience stack. Comfort using Contentful data tools to engage in proactive customer discussions and, in some cases, create custom queries and reports.
• Strong technical aptitude and ability to explain high-level technical concepts clearly to customers.
• Proven track record of meeting or exceeding performance or sales goals.
• Strategic thinker who can align with customer goals and independently drive renewal and expansion opportunities to close.
• Excellent oral and written communication skills, demonstrated through past customer and internal engagements.
• Collaborative mindset and ability to work effectively across cross-functional teams, including Sales, Product, and Support.
• Highly organized with strong attention to detail; follows processes, updates systems diligently, and proactively suggests improvements.
• Commitment to prioritizing customer success while aligning with company objectives.
• College degree highly preferred.

Hybrid role: office attendance in downtown Denver is expected 2–3 days per week.

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

The application deadline is 05/12/2026

Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Colorado Salary: $102,000- $138,000

About the Opportunity

As a Revenue Enablement Program Manager at Contentful, you will play a key role in building and delivering programs that empower our Go-To-Market (GTM) teams across Sales, Solution Engineering, Customer Experience and Partner Manager teams. Your mission will be to drive field readiness through structured, impactful enablement initiatives, boosting knowledge, refining skills, and supporting strong leadership across both pre- and post-sales activities.

What to expect? 

• Join a fast-paced, high-impact Enablement team shaping field performance and strategic outcomes across global GTM segments
• Design and deliver structured enablement programs tailored to Sales, Solution Engineering, Customer Experience and Partner Manager roles
• Partner closely with our Sales and broader Field leadership team on initiatives that strengthen core Sales capabilities and drive revenue growth
• Own cross-functional collaboration with Marketing, Finance, People and Operations to support company-wide enablement goals
• Contribute to measurable performance by using KPIs, dashboards, and feedback loops to optimize enablement outcomes
• Act as a program owner and facilitator, delivering in-person and virtual training, e-learning experiences, and onboarding integration
• Ensure alignment with Sales Readiness tools, learning pathways, and content management best practices

What you need to be successful

• 3–5 years of experience in Enablement, Program Management, Sales, or Customer Experience roles
• Understanding of key Sales roles, GTM processes, and measurement to effectively partner with Sales leadership on initiatives that strengthen core Sales capabilities and drive revenue growth.
• Training delivery experience or an aptitude to deliver in-person/virtual training to Field teams in an engaging and enthusiastic manner 
• Strong project management skills, with a proven ability to prioritize and drive complex initiatives to completion
• Comfort operating autonomously, with experience collaborating across remote and in-office environments
• Effective communicator and facilitator, skilled at simplifying complex information for diverse GTM audiences
• Experience with global stakeholder management, including Field leadership and cross-functional teams
• Proficiency with enablement platforms, Salesforce, LMS systems, and content management tools

Preferred qualifications:

• Background in SaaS or Cloud Technology, ideally within the DXP space
• Track record in enablement program design, including role-based learning, gamification, and performance tracking
• High emotional intelligence, interpersonal fluency, and the ability to build trust across diverse teams
• Growth mindset with a bias for action, resilience, and a touch of humor

What’s in it for You

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

The application deadline is 06/07/26

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

Colorado Salary Statement: The salary range displayed applies to potential hires who will work or reside in Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g., JD/technology), for example.

Colorado Salary Range: $100,000 - $136,000

Guild is hiring a Security Engineer. The Information Security team is looking to add a highly motivated and technically inclined individual to work as a Cloud Security Engineer. We are looking for a candidate that is comfortable working in an exciting and fast paced environment. This individual’s responsibilities will mainly focus on ensuring protection of Guild’s various cloud resources and environments. These efforts will ultimately allow Guild to fulfill its mission while also meeting business objectives and compliance requirements.

As a Security Engineer, you will:

• Identify security issues and risks with Guild’s systems and environments. Develop and execute remediation/mitigation plans that provide long term risk reduction.
• Collaborate with cross-functional engineering teams to integrate and advance security standards within a comprehensive enterprise application security program.
• You will serve as a strategic partner to engineering squads, providing expert guidance on the integration and remediation of findings from SAST, DAST, and SCA tools.
• You will design and enforce robust security architectures across the company’s AWS ecosystem.
• Architect and implement security controls for agentic AI systems, including identity, network, and runtime-level defenses (e.g., sandboxing, policy enforcement).
• Develop comprehensive threat models and conduct realistic threat simulations across Guild's offerings, including LLMs, AI agents, and MCP components.
• Develop and tune security policy within various security tools and platforms (CNAPP, EDR, Email Gateway, Vulnerability Management, SIEM, etc…).
• Maintain SOC-2 compliance and assist with audit/client related requests. Assist with incident response and investigation activities.
• Fulfill regular on-call responsibilities as part of a team rotation.

You are a strong fit for this role if you have:

Required Competencies

• Thorough understanding of Integrated Development Environment (IDE) and Continuous integration / Continuous Delivery (CI/CD) Pipeline tools and processes
• Proven experience with software development methodologies and secure coding practices
• 5+ years of industry experience in security engineering, with meaningful focus on cloud security and application security
• Excellent problem-solving and analytical skills. Strong communication skills, both written and verbal, for collaborating with technical and non-technical teams. 
• Ability to work independently, prioritize tasks, and manage multiple security projects simultaneously.

Preferred Competencies

• Solid understanding of LLMs, AI architecture patterns, machine learning models, and related technologies (e.g., MCP, RAG, agentic frameworks)
• Experience with container security, kernel-level hardening, and modern isolation techniques.
• AWS Certifications

We are committed to equal pay for equal work and believe in compensation transparency. All salary ranges are standardized nationwide and will not vary by region. This role offers a competitive total compensation package, including a base salary of $150,000 - $180,000 and stock options. Compensation offered will be based on a combination of factors such as experience, competencies, and internal equity.

Posting Date: May 6, 2026

About Role: 

Urban Sky’s ideal Quality Manager is responsible for planning, developing, implementing, and maintaining the organization’s Quality Management System (QMS) at the new Texas location to ensure compliance with corporate quality policies, industry standards, regulatory requirements, and customer expectations. This role provides site specific leadership for quality assurance, continuous improvement, audits, and cross-functional coordination to ensure product safety, reliability, and conformance. 

Key Responsibilities:  

• Lead and maintain compliance with AS9100, ISO 9001, FAA, EASA, and applicable internal, customer, and regulatory requirements. 
• Develop, implement, and continuously improve Quality Management System (QMS) 
• Manage internal, customer, supplier, and regulatory audits, including corrective and preventive actions.  
• Manage Metrology Lab and Calibration Schedules  
  • Strong understanding of flexible material testing preferred. 
• Direct and manage quality control technicians.  
• Operational review board (ORB) managing member. 
• Ensure quality planning and risk management throughout product lifecycle (APQP, FMEA, control plans) 
• Participate in nonconformance management, root cause analysis, and corrective action processes. 
• Collaborate with Engineering, Manufacturing, Supply Chain, Program Management, Director’s and VPs to ensure quality objectives are met. 
• Establish and track quality metrics (KPIs) and drive continuous improvement initiatives. 
• Manage supplier quality performance, including audits and performance improvement plans. 
• Ensure proper configuration management, document control, and records retention. 
• Lead, mentor, and develop quality team members. 
• Support customer quality requirements, issue resolution, and performance reviews. 
• Ensure compliance with safety and airworthiness requirements. 
• Compile and present QTRLY QA reviews and presentations in relation to site location. 

Requirements:  

• Bachelor’s degree in engineering, Quality, Manufacturing, or a related field or equivalent experience 
• 5+ years of quality management experience in the Stratospheric Platform industry preferred 
• In-depth knowledge of AS9100 and aerospace regulatory requirements 
• Experience leading audits and interfacing with customers and regulators. 
• Strong problem-solving skills using tools such as 8D, 5 Whys, SPC, FMEA 
• Proficiency with Statistical Software suites such as JMP or Minitab 
• Must be US Citizen or Permanent Resident  
• Must be located near Greenville, Tx or willing to relocate to Greenville, Tx (Area of Northeast Texas) 

Benefits: 

• Salary $90,000 - $130,000 per year 
• Stock Options 
• Medical, Vision and Dental 
• Unlimited Vacation Days 
• Cell Phone Bill Stipend 

About the role

The Verifications team is responsible for one of Checkr's most expansive product portfolios, an ever growing suite of screening products empowering informed decisions across our enterprise customers. Employment and education verifications, drug and occupational health screenings, reference checks, and right-to-work – are several of the products this team improves to drive growth and customer retention. Our customers place candidates into widely different roles, industries, and regulatory environments, each with distinct compliance and screening requirements, necessitating rapid product iteration across multiple fronts concurrently.

As Engineering Manager for Verifications, you'll own a wide surface area with meaningful room to make it better — improving accuracy and turnaround time, reducing manual touchpoints, and scaling how the team delivers across a complex mix of fulfillment integrations and compliance requirements. This role requires a focus on both immediate system scalability and long-term delivery process refinement. This includes near-term work on scaling data quality and automation systems to handle rapid growth, alongside strategic, longer-horizon investments in expanding coverage and building a faster, more consistent verification experience for our rapidly scaling candidate and customer base.

What you’ll do

• Lead and grow the Verifications engineering team — setting technical direction, driving performance and career development conversations, and building a hiring pipeline that strengthens the team over time
• Own the reliability and quality of a broad portfolio of fulfillment integrations — partnering closely with vendors and internal stakeholders to reduce friction, improve turnaround times, and minimize candidate and customer impact when issues arise
• Partner with Product to define and execute the roadmap across employment, education, drug and health, and compliance products — translating customer and regulatory requirements into clear engineering priorities
• Drive technical strategy for scaling a complex, integration-heavy system — making deliberate architecture decisions that improve coverage, reduce manual exceptions, and build toward a more automated and consistent verification experience
• Lead the team's adoption of AI-assisted development practices — helping engineers move faster while maintaining the quality and accuracy standards that a regulated, data-sensitive product requires
• Represent Verifications in cross-functional planning — serving as the engineering voice on team capacity, tradeoffs, and roadmap sequencing with Product, Compliance, and Engineering leadership

What you bring

• 4+ years as an engineering manager, with a track record of building and developing high-performing teams
• 8+ years as a software engineer, with strong command of service architecture, distributed systems, and system design
• Experience managing complex third-party integration environments — you’re comfortable owning reliability across systems you don’t fully control, and know how to structure teams and processes around that reality
• A track record of improving operational metrics — reducing incident frequency, improving detection time, or shipping reliability improvements in high-stakes production environments
• Familiarity with AI-assisted development and agentic coding tools — you understand how to help your team adopt these responsibly and can reason about the tradeoffs between velocity and quality they introduce
• Experience working on regulated products where data accuracy and legal compliance are non-negotiable
• Strong incident management skills — you can lead both the technical response and the stakeholder communication when things go wrong
• Ability to make prioritization decisions quickly, with a clear framework for balancing short-term reliability work against longer-term product investments
• Strong communication skills across technical and non-technical stakeholders — Product, Operations, Compliance, and senior leadership
• A genuine investment in developing people — through career conversations, stretch assignments, and creating conditions for engineers to grow
• Humility, openness to feedback, and eagerness to learn
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes

What you’ll get

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive compensation and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend, home office stipend

At Checkr, we believe a hybrid work environment strengthens collaboration, drives innovation, and encourages connection. Our hub locations are Denver, CO, San Francisco, CA, and Santiago, Chile. Individuals are expected to work from the office 2 to 3 days a week. In-office perks are provided, such as lunch four times a week, a commuter stipend, and an abundance of snacks and beverages. 

One of Checkr’s core values is Transparency. To live by that value, we’ve made the decision to disclose salary ranges in all of our job postings. We use geographic cost of labor as an input to develop ranges for our roles and as such, each location where we hire may have a different range. If this role is remote, we have listed the top to the bottom of the possible range, but we will specify the target range for an exact location when you are selected for a recruiting discussion. For more information on our compensation philosophy, see our website.

The base salary range for this role is $233,000 to $274,000 in San Francisco, CA.

The base salary range for this role is $197,000 to $232,000 in Denver, CO.

Equal Employment Opportunities at Checkr

Checkr is committed to building the best product and company, which requires hiring talented and qualified individuals with a diverse set of perspectives and lived experiences. Checkr believes in hiring people of all backgrounds, including those whose histories are impacted by the justice system in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance.

Location: Hybrid (Local to NYC area)

About the team

The Platform team at Capital Rx is made up of a set of passionate, motivated, and driven individuals who are not only experts in technologies but are great problems solvers and brings high energy and inspiration every day. The team always works a sense of ownership and urgency delivering highest quality of work ensuring seamless operations and fostering collaboration across the software engineering department. We own the architecture, framework & standards, infrastructure and CI/CD pipelines which development teams utilize to deliver code to Captial Rx’s Judi® platform. The team is also responsible for the production environment which requires knowledge with monitoring, alerting and on-call practices. The Platform team performs many functions whether that is tactical operations, providing general solutions for the enterprise or giving guidance or recommendations for individual product teams.

Position Summary:

We are a rapidly growing late-stage health tech company helping millions of lives through our innovative product Judi. We’re seeking a highly skilled and experienced Senior Platform Developer II to join our platform team. This pivotal role will be instrumental in building, scaling, and maintain the robust and secure infrastructure that powers our mission-critical platform.

You will be a force multiplier, enabling our development teams to deliver features faster and more reliably. You will champion infrastructure-as-code principles, contribute code to platform scalability, drive automation across the entire software development lifecycle, and ensure our platform meets the highest standards of scalability, performance, and security.

Position Responsibilities:

• Architect, implement, and maintain highly available, scalable, and secure platform & infrastructure
• Develop and maintain robust automation pipelines for continuous delivery (CI/CD), and infrastructure provisioning tools like GoCD, Harness, and Terraform
• Write clean, efficient, and well-tested Python code for automation, tooling and service development.
• Manage and optimize relational or in-memory databases, including PostgreSQL, Redshift and Redis, ensuring high performance, reliability, and data integrity.
• Administer and finetune container orchestration platforms such EKS and ECS.
• Implement and manage serverless architectures leveraging AWS Lambda for various platform functionalities.
• Collaborate closely with development teams to ensure infrastructure aligns with application requirements and best practices.
• Lead efforts in defining and enforcing security best practices across the platform, including adherence to HIPAA standards, FISMA, SOC II, and FedRAMP compliance standards.
• Monitor systems performance, identify bottlenecks, and implement proactive solutions to ensure optimal operation and scalability.
• Participate in on-call rotations to provide operational support and incident response.
• Champion Agile/Scrum methodologies, actively participating in sprint planning, stand-ups, and retrospectives.
• Mentor junior developers and contribute to a culture of technical excellence and continuous improvement.
• Evaluate and recommend new technologies and tools to enhance platform capabilities and efficiency.
• Develop internal tooling and automation scripts using Python and work with SQL to support operational workflows.
• Implement observability (monitoring/logging/alerting) best practices for highly available SaaS services.
• Responsible for adherence to the Capital Rx Code of Conduct including reporting of noncompliance.

Requirements

• 8+ years of experience as a Platform Engineer, DevOps Engineer, or Site Reliability Engineer.
• Deep expertise in AWS infrastructure and services including but not limited to EC2, Lambda, ECS, EKS, RDS, S3, VPC, CloudWatch, SQS, SNS, IAM, Kinesis
• Excellent proficiency with Terraform, Python, SQL, and automation tooling.
• Extensive experience with Docker and container orchestration (Kubernetes/EKS).
• Solid understanding and hands-on experience with SQL, database administration (PostgreSQL preferred), and performance tuning
• Experience with CI/CD systems (e.g., GoCD, GitHub Actions, Harness).
• Proven experience in automating Observability & Monitoring (Grafana, Kibana, Prometheus), standardizing incident response for alerts to maintain SLAs and SLOs
• Hands-on experience in environments compliant with FISMA, SOC 2, and/or FedRAMP.
• Background in building highly scalable, performant SaaS platforms.
• Excellent communication, collaboration and problem-solving skills.
• Ability to work effectively with cross-functional teams, including developers, IT security & compliance, product manager, and scrum masters.
• Strong experience in production on call rotations and responding to alerts.

This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals.

YOUR MISSION

The Senior Contracts Manager will serve as the company's first dedicated contracts hire and a key member of the Legal Department, personally managing U.S. Department of Defense contracts end to end—from proposal support through award, post-award performance, and closeout. Reporting to the General Counsel, this role will work closely with the proposal and business development team, program managers, and engineering to ensure contracts are properly structured, administered, and closed in compliance with applicable regulations and company policies.

This is a hands-on role in a small, growing legal department. You will carry your own portfolio of contracts from day one, operating with significant autonomy and serving as a direct point of contact with government Contracting Officers and Contracting Officer Representatives. The ideal candidate brings the judgment and initiative that come from working in a lean organization and operating with supervised independence.

Beyond individual contract management, a core part of this role is building a contracts team. Working in close partnership with the General Counsel, you will refine staffing needs, hire contract administrators, and stand up the processes and structure needed to scale the contracts function as the company grows. Until that team is in place—and whenever workload or availability requires it—you will be the contracts function, and the role is scoped with that expectation in mind. As the team and function grow, so will the scope and seniority of this role.

Responsibilities

Pre-Award

• Review and analyze RFPs, RFIs, draft solicitations, and other government procurement actions, identifying key terms, risks, and compliance requirements.
• Support proposal development, including preparation of representations and certifications, review of terms and conditions, and input on cost and pricing volumes from a contracts perspective.
• Advise the proposal and business development team on contract structure, risk, and strategy during the capture and proposal process, including educating business development personnel on the advantages, disadvantages, and risk profiles of different contract types (e.g., FFP, CPFF, CPAF, T&M, IDIQ) to support informed pursuit decisions.
• Identify and flag organizational conflicts of interest and other eligibility or compliance considerations during opportunity assessment.

Award and Negotiation

• Review and negotiate contract terms and FAR/DFARS clauses with government Contracting Officers.
• Coordinate internal review and approval of contract documents prior to execution.
• Ensure contracts are properly recorded, distributed, and set up for performance tracking.

Post-Award Administration

• Serve as the primary point of contact with government Contracting Officers and CORs for assigned contracts.
• Manage contract modifications, change orders, option exercises, incremental funding actions, and other post-award contract actions.
• Track and manage CDRLs, deliverable schedules, and other contractual performance obligations.
• Monitor contract performance for scope, funding, and schedule risks, including identification and escalation of issues such as scope creep, constructive changes, and unauthorized commitments.
• Prepare and submit contract correspondence, including cure notices, show cause responses, requests for equitable adjustment, and other formal communications.
• Support claims analysis, preparation, and resolution in coordination with attorneys within the Legal Department.
• Ensure appropriate FAR/DFARS flowdowns in subcontracts and supplier agreements.

Compliance and Audit Support

• Maintain contract files in audit-ready condition in accordance with applicable record retention requirements.
• Serve as the initial point of contact for routine DCAA and DCMA interactions, audits, and information requests.
• Support compliance with cost accounting standards, Truth in Negotiations Act requirements, and other regulatory obligations applicable to government contractors.
• Track and ensure timely completion of compliance-driven reporting and filing obligations tied to contract performance.

Closeout

• Manage contract closeout procedures, including final deliverable verification, property disposition, release of claims, deobligation of excess funds, and coordination with finance on final invoicing and reconciliation.

Team Building and Leadership

• Build, hire, and manage a contracts administration team in close partnership with the General Counsel, including defining roles, setting hiring priorities, and developing a staffing plan aligned with the company's program portfolio and growth trajectory.
• Serve as the day-to-day manager of contracts team members once hired, including workload allocation, mentorship, professional development, and performance management.
• Develop and implement onboarding processes, standard operating procedures, training materials, and playbooks that enable new contracts team members to operate effectively and consistently.
• Establish and maintain contracts administration workflows, systems, and reporting structures that scale with the team and the company.

General

• Maintain contract status reports, trackers, and dashboards to support leadership visibility and decision-making.
• Support continuous improvement of contracting processes, templates, and playbooks within the Legal Department.
• Build and maintain strong working relationships with internal stakeholders across programs, engineering, finance, and business development.
• Assist with additional projects and initiatives as needed under the direction of the General Counsel.

Qualifications

The successful candidate will be an experienced contracts professional who combines deep, hands-on DoW contract administration expertise with the judgment and leadership ability needed to build and manage a team. This person must be equally comfortable personally managing a portfolio of government contracts—including direct engagement with Contracting Officers—and standing up the processes, people, and structure needed to scale a contracts function. Strong interpersonal skills are essential: this role requires close collaboration with program managers, engineers, business development, finance, and legal colleagues, and the ability to translate complex contracting concepts into practical guidance for non-contracts stakeholders.

• Bachelor's degree required.
• 10+ years of experience in DoD contract administration, with direct responsibility for managing government contracts through the full acquisition lifecycle.
• Active U.S. security clearance required (Secret minimum).
• Demonstrated experience as a primary contracts point of contact with government Contracting Officers.
• Experience managing, mentoring, or building a contracts team, or demonstrated readiness to do so (e.g., training junior staff, leading contract administration workstreams, or standing up new processes in a growing organization).
• Strong working knowledge of the FAR, DFARS, and applicable agency-specific regulatory supplements.
• Experience with a range of government contract types, including firm-fixed-price, cost-plus-fixed-fee, cost-plus-award-fee, time-and-materials, and indefinite-delivery/indefinite-quantity contracts, and the ability to advise internal stakeholders on the practical implications of each.
• Experience supporting proposals and the pre-award process, including review of solicitations and preparation of representations and certifications.
• Experience with contract modifications, change orders, REAs, and contract closeout.
• Ability to work independently, exercise sound judgment, and communicate directly with government counterparts without close supervision.
• Strong written and verbal communication skills, with experience drafting formal contract correspondence.
• Proficiency with contract management systems and tools, SAM.gov, and Microsoft Office.

Preferred Qualifications

• Experience at an aerospace and/or defense company is strongly preferred.
• Experience in a small company, startup, or high-growth environment.
• NCMA certification (CPCM, CFCM, or CCCM).
• Experience supporting programs involving classified information.
• Familiarity with DCAA and DCMA audit and oversight processes.
• Experience with subcontract administration, including flowdown negotiation and compliance.

Compensation

• Base Salary: $145,000-$245,000
• Equity + Benefits including Health, Dental, Vision, HRA/HSA options, PTO and paid holidays, 401K, Parental Leave

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, location, and experience.

Job Details

• 💼 Growth Operations - Business Operations
• 📍 United States - Denver, Colorado
• 🕜 Full-Time/Hybrid
• 💰 $81,000.00 - $99,500.00 

What you will do

Reporting to our Manager of Marketing Operations, you will join our team as a Marketing Operations Manager. In this role, you will be the managing, administering, and optimizing our entire MarTech stack. You will support your team and stakeholders by enabling smarter decisions through technology and data. Your work will involve managing daily marketing operations tasks, creating insightful reports, and collaborating across the business to boost marketing productivity and efficiency.

Where you will have impact

• Manage and optimize our marketing automation platforms to fit strategic needs and ensure operational excellence, data integrity, and seamless integration.
• Be part of the team that recommends, implements and integrates new MarTech tools to expand our capabilities and ensure a seamless connection with our existing systems.
• Continuously test and analyze marketing automation processes, lead management workflows, and campaigns to improve conversion rates and overall performance.
• Collaborate with cross-functional stakeholders including Marketing, Sales Operations, and Engineering to understand business requirements and align our technology stack to support their goals.
• Solve key marketing challenges by improving attribution models, lead assignment processes, data accuracy, and funnel analysis.
• Develop and maintain clear documentation for all marketing processes, providing guidance and a reference for the entire team.
• Collaborate on AI-driven Marketing Operations initiatives, shaping how AI-powered tools such as Clay, data enrichment, and automation are used within Marketing to improve scalability, accuracy, and performance.

About our team

The Marketing Operations team is the strategic backbone, part of the Business Operations Vertical and is the operational engine of the entire marketing department. We are the architects of the systems, processes, and data that power global growth. We partner closely with our CMO and marketing directors to turn big-picture strategy into reality, while working hand-in-hand with teams like Data Analytics and Commercial Systems. We are a team of builders and problem-solvers, focused on creating a scalable foundation for the future.

What's in it for you?

• Flexible time off: Autonomy to manage your work-life balance. 
• 401k matching: Up to 4%.
• Health insurance: Two Blue Cross Blue Shield plans with 99% company contribution to the base plan and 75% for dependents and spouses, plus $25/month to HSA.
• Vision and Dental Insurance: Dental Buy-up plan option, 50% company contributions to premiums for both employees, dependents and spouses for both.
• Employee Assistance Program: 100% confidential and free.
• Employer paid Short Term Disability + $50,000 Life Insurance 
• Parental leave: 12 weeks of company paid primary caregiver leave, 3 weeks of company paid secondary caregiver leave, $1,500 new parent bonus, and 4 week flexible return to work plan.
• Wellbeing support: Subsidized ClassPass subscription.
• Referral bonus: Earn rewards for bringing in new talent.

Who you are

• Extensive experience in a marketing operations role.
• Solid experience with marketing automation platforms like Hubspot or Marketo.
• Good level of CRM (Salesforce) or sales-process understanding (i.e. Lead > Opportunity conversion)
• Experience implementing and managing various MarTech tools, such as intent data platforms, spam prevention, or event management software.
• A results-driven mindset with a strong ability to analyze data to inform marketing decisions and measure ROI.
• Exceptional attention to detail, great time management, and clear communication skills.
• A collaborative team player who can also work independently and thrive in a fast-paced, service-oriented environment.
• A genuine curiosity for AI and a willingness to actively experiment with AI-powered tools as part of daily work — not just as a user, but as someone who identifies where AI can improve marketing operations processes and drives those initiatives forward.

We welcome

• Previous experience working in a high-growth B2B SaaS or technology company.
• Hands-on experience with API-based integrations, connecting MarTech tools and troubleshooting sync behaviour across platforms.
• Project management skills with a proven ability to see projects through to successful completion.
• Experience with content management systems like Storyblok.
• Familiarity with data visualization in BI tools like Looker and advanced analysis in Excel.

YOUR MISSION 
 
True Anomaly is seeking a Senior Program Manager to lead mission-critical programs from concept to execution, integrating technical, schedule, and cost baselines to deliver space-based capabilities with precision and agility. In this cross-functional leadership role, you will drive strategic direction, manage complex program lifecycles, oversee subcontractor performance, and lead high-impact teams across engineering, operations, and mission delivery. Your expertise in risk management, stakeholder engagement, and program execution will play a key role in advancing our national security mission and operational excellence in the space domain. This role will play a fundamental role in expanding True Anomaly’s missile defense program from prototype to production phases.  
 

RESPONSIBILITIES 

• Manage complex situations, lead and inspire your team, drive innovative thinking, instill collaboration, drive for success, challenge status quo, and demonstrate the ability to adapt to dynamic situations  
• Create, implement, and own the coordinated program baseline (cost, schedule, technical) with the chief engineer  
• Serve as a liaison, with other customer facing team members, between our company and our customers—developing deep relationships to understand their needs and align our program goals with their mission objectives. 
• Lead cross-functional teams to successfully integrate and execute missile defense missions as well as deliver tailored products and services that meet and exceed customer expectations. 
• Direct the responsibilities and activities of the program team including program management, systems engineering, communications and IT, mission operations, facilities management, security, safety, and contracts/financial/supply chain support functions  
• Provide strategic direction and setting priorities that reflect customer goals while managing day-to-day issues to keep projects on time and within budget. 
• Perform risk and issue assessments with a focus on minimizing customer impact, ensuring rapid resolution and transparent escalation when needed. 
• Develop innovative solutions to resolve difficult program challenges including cost, schedule, and technical performance  
• Deliver compelling presentations and lead preparations of bids, proposals, studies, and deliverables, effectively communicating our value proposition during customer reviews and engagements. 
• Oversee and manage subcontractor activities to ensure all external contributions meet the high-quality standards our customers expect 
• Develop and lead internal and external program management reviews  

REQUIRED QUALIFICATIONS 

• Demonstrated experience delivering a complex system through the entire engineering life cycle—from initial concept and design through integration, testing, and final deployment. 
• A proven track record in building strong customer relationships through effective team building, conflict resolution, and communication—both internally and externally. 
• Exceptional written and verbal communication skills, with a strong background in customer interfacing and experience in National Security aerospace programs.
• Demonstrated experience managing large-scale, high-value contracts (typically $50M+), with deep expertise in the research and development phase including budget oversight, risk management, and milestone-driven execution. 
• Demonstrated ability to manage multiple projects simultaneously, ensuring that every project maintains a strong customer focus. 
• Hands-on experience managing risk and overseeing cost, schedule, and technical baselines in aerospace, engineering, or software development programs, all with a clear focus on delivering customer value. 
• Strong analytical background with the evaluation of requests for proposals and/or quotes.  
• Experience working within a cross-functional, geographically dispersed team environment to meet contractual commitments and create outstanding customer experiences. 
• Active Secret and eligibility to obtain Top Secret/SCI Security Clearance 
• Bachelor’s degree or higher in Engineering, Aerospace, Management, or a related field is required plus 15 or more years related experience.  

PREFERRED QUALIFICATIONS  

• Master’s Degree  or higher
• Experience with space vehicle or weapons systems
• Experience managing Department of War (DoW) or U.S. Space Force (USSF) contracts, especially those that require close coordination with the customer program office.
• Experience working missile defense, including experience with discrimination of threats from a target field and/or autonomous navigation of multi-object systems 
• Ability to establish new & further refining existing templates, tools, & guidelines for program documentation & execution  
• Experience with ensuring compliance with approved Corporate and ISO 9001:2000 Policies and Processes  

Compensation 

• Base Salary:   $200,000 - $290,000
• Equity + Benefits including Health, Dental, Vision, HRA/HSA options, PTO and paid holidays, 401K, Parental Leave  
    

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience 
 
Additional Requirements 

• Work Location—Successful candidates will be located near Long Beach, CA or Denver, CO. While we observe a hybrid work environment, some work must be done on site.  
• Work environment—the work environment; temperature, noise level, inside or outside, or other factors that will affect the person's working conditions while performing the job.  
• Physical demands—the physical demands of the job, including bending, sitting, lifting and driving.  
  
  

This position will be open until it is successfully filled. To submit your application, please follow the directions below. 
 

About the Role:

Gusto is looking for an experienced, hands-on people manager to lead a core Data Science & Analytics team. This role sits at the heart of how we use data — and increasingly AI — to understand, shape, and scale Gusto's products. You’ll both manage a team of data scientists and analysts as well as personally get in-the-weeds to work closely with Product, Engineering, Design, Marketing, Sales, and Finance to deliver insights and frameworks that inform strategy, optimize user experiences, and accelerate business growth.

We're looking for a leader who can balance strategic influence with hands-on craft — someone who can guide senior Gusto leaders through data and AI strategy, coach data scientists on impactful problem solving, and dive in to drive forward statistically rigorous analyses when needed.

Here’s what you’ll do day-to-day:

• Lead and develop a team of data scientists – hire, empower, and coach team members; set a high bar for analytical quality and career growth.
• Shape product and business strategy through data – partner with Product and cross-functional leaders to identify opportunities, prioritize investments, and influence long-term product roadmaps.
• Develop and scale measurement frameworks – define key metrics, design monitoring systems, and ensure product initiatives — including AI-powered features — are rigorously tracked and evaluated.
• Support experimentation and decision-making – support inferential analyses and experimentation (e.g., A/B tests, segmentation, funnel analysis), including designing evaluations for AI and ML-driven systems, ensuring findings are actionable and aligned to strategic goals.
• Partner on AI-powered product development – collaborate with ML Engineering and Product to bring intelligent features to life (personalization, predictions, intelligent automation), ensuring they're grounded in customer insight and measured for real-world impact.
• Balance strategic and hands-on impact – dive deep into data, review and refine analyses, and ensure insights are both technically sound and business-relevant.
• Influence senior leadership – communicate insights and recommendations clearly, framing trade-offs and shaping executive decision-making.

Here’s what we're looking for:

• 10+ years of experience in data science or related fields, with at least 4 years managing and scaling high-performing data science teams.
• Deep expertise in product analytics – experience with user acquisition, activation, retention, engagement, or expansion in SaaS or product-led environments.
• Technical fluency – advanced coding skills, strong statistical reasoning, and familiarity with experimentation frameworks; ability to mentor data scientists on best practices.
• AI product intuition – experience working at the intersection of data science and AI product development; comfort reasoning about model behavior, evaluation design, and the tradeoffs of deploying AI in customer-facing contexts.
• Strategic and business acumen – demonstrated ability to connect insights to product and business goals, and to influence roadmaps through data.
• Executive communication skills – proven experience presenting insights to senior stakeholders, turning complex data into clear and actionable recommendations.
• Cross-functional collaboration – history of working closely with Product, Engineering, and go-to-market teams to drive decisions and deliver impact.
• Hands-on experience with ML applications in product contexts (e.g., personalization, churn prediction, customer segmentation, or LLM-powered features) is strongly preferred.
• Familiarity with multi-product SaaS ecosystems and customer lifecycle analytics is desirable.

Our cash compensation amount for this role is targeted at $217,000 - $265,000 in San Francisco and New York. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

About The Role: 

We are looking for a Procurement Manager to lead procurement strategy, build out centralized procurement processes and systems, and own vendor relationships with Urban Sky’s key suppliers. In this role you will partner deeply with the critical suppliers whose materials, components, and capabilities directly impact our product quality, production timelines, and mission readiness, while designing the procurement processes and systems needed to scale the function. You will own the relationships with our most important vendors, drive supplier compliance, and establish the procurement infrastructure needed to support current and future purchasing needs. As a manager-level individual contributor, you will have significant autonomy and the ability to make a strong impact across departments, with the potential to build a team over time.

Key Responsibilities:

Strategic Sourcing, Processes & Systems

• Lead sourcing efforts for Urban Sky’s production materials and components while partnering with other teams on broader procurement needs.
• Identify, evaluate, and qualify new suppliers; develop and maintain a strategic sourcing roadmap aligned with production scaling plans and the R&D pipeline.
• Lead the evaluation and implementation of systems to automate procurement processes. Build out scalable procurement processes that support operational and business objectives in a fast-growing setting.
• Develop and document standard operating procedures for the procurement function, ensuring consistency, auditability, and ease of onboarding as the team grows. Help define purchasing policies, approval thresholds, and delegation-of-authority frameworks.

Vendor Relationship Management:

• Serve as the primary relationship owner for Urban Sky’s key suppliers, acting as the strategic point of contact, conducting regular business reviews, and fostering long-term partnerships built on mutual accountability and continuous improvement.
• Negotiate pricing, lead times, and contractual terms with key suppliers to optimize cost, quality, and delivery. Manage supplier contracts including NDAs, MSAs, quality agreements, and long-term supply agreements.
• Proactively identify and resolve supply chain risks through close collaboration with vendor partners and development of alternative sourcing strategies.

Forecasting & Procurement Operations:

• Partner with Sales, Manufacturing and Engineering to develop procurement plans that balance materials availability with cash flow management, ensuring production readiness without overcommitting working capital.
• Forecast purchasing, align procurement with production schedules, and track key metrics including supplier scorecards, spend analysis, cost savings, and on-time delivery rates.
• Establish the reporting cadence and dashboards needed to give leadership visibility into procurement performance, supplier health, and spend forecasting.

Compliance & Government Procurement:

• Lay the groundwork for a FAR/DFARS-compliant procurement process, partnering with Finance to develop the policies, procedures, and documentation frameworks needed to support Urban Sky’s growing defense and government contract portfolio.
• Create and maintain procurement documentation standards consistent with government audit requirements.
• Work with the Quality team to drive supplier quality management in alignment with AS9100 requirements. Support management of the approved supplier list, including initial qualification, periodic audits, and ongoing performance monitoring.

Qualifications: 

• 7+ years of progressive experience in purchasing, procurement, or supply chain management, with at least 3 years in a senior individual contributor or manager-level capacity within aerospace, defense, or a related hardware-intensive industry.
• Demonstrated experience managing strategic vendor relationships, with a track record of building strong, trust-based supplier partnerships and achieving cost savings while maintaining quality.
• Demonstrated experience collaborating cross-functionally with partners across Finance, Sales, Operations, Manufacturing, and Engineering.
• Experience with ERP/MRP systems and procurement tools, including hands-on experience implementing, configuring, or significantly improving procure-to-pay workflows and demand forecasting capabilities.
• Bachelor’s degree in Supply Chain Management, Business, Finance, or a related field, or equivalent professional experience.

Nice-to-Haves/Preferred Skills

• Experience at a small or emerging aerospace/defense hardware company, including building or significantly scaling procurement functions and processes.
• Working knowledge of AS9100 supplier quality requirements and FAR/DFARS procurement compliance, including experience implementing or managing compliant purchasing processes.
• Experience with CPSR preparation.
• Experience with ITAR/EAR export control considerations as they apply to supplier qualification and contracting.
• CPSM, CSCP, or equivalent professional certification.

Requirements: 

• Must be US Citizen or Permanent Resident 
• Must be located near Denver, CO or willing to relocate to Denver, CO
  • Our office is at 4800 Race St. In Denver, CO and this role is on-site 

Benefits: 

• Salary $110,000 - $150,000 per year  
• Stock Options 
• Medical, Vision and Dental 
• Unlimited Vacation Days 
• Cell Phone Bill Stipend 

We are seeking a Manager, Content Marketing & Strategy to lead a team of content strategists, while serving as a hands-on editorial authority and senior point of contact for mission-critical accounts, and helping shape the future of marketing through applied AI and the evolution of scalable content products and processes within our marketing organization.

This role is ideal for a leader who both enjoys building teams and being hands-on with execution when needed, elevating craft, and is comfortable going down the AI frontier rabbit holes to understand where it does and does not make sense.

What you'll be doing: 

Team Leadership, Growth & Escalation Oversight

Primary goal: Build and enable a high-performing content team while providing senior-level coverage for high-risk or high-value situations.

• Lead, mentor, and develop a team of content strategists and editors across multiple manufacturing and industrial verticals
• Set clear standards for content quality, strategic thinking, and client engagement
• Serve as the senior escalation point for content-related challenges, delivery risks, or customer concerns
• Provide guidance and intervention on mission-critical accounts when the stakes, visibility, or complexity are high
• Partner with account leadership, marketing leadership, and operations to ensure alignment and resolution during escalations
• Foster a culture of accountability, learning, and calm problem-solving under pressure
• Support hiring, onboarding, performance management, and career development
• Provide ongoing coaching, feedback, and performance guidance to content team members, balancing quality, efficiency, and professional growth

Success looks like: A confident team that knows when to escalate, trusts leadership support, and consistently delivers high-quality work for even the most demanding accounts.

Content Strategy, Editorial Excellence & Client Stewardship

Primary goal: Ensure content excellence and strategic alignment for both core programs and high-visibility customer work.

• Serve as the senior editorial authority and final quality bar for flagship content, including whitepapers, ebooks, research reports, and executive thought leadership
• Provide direct editorial and strategic involvement for mission-critical customers, especially during launches, repositions, or escalations
• Shape content strategies for integrated campaigns, account-based initiatives, and industry-specific programs
• Translate complex manufacturing, engineering, and industrial topics into compelling, customer-centric narratives
• Ensure content aligns with brand voice, messaging frameworks, buyer-journey intent, and customer objectives, while also leveraging SEO best practices
• Establish repeatable editorial frameworks that scale across clients and verticals

Success looks like: Customers view content as a strategic asset, trust leadership involvement during critical moments, and see consistent quality across engagements.

AI Strategy, Experimentation & Enablement (Including Client Impact)

Primary goal: Apply AI in ways that improve outcomes for teams and customers—without compromising trust or quality.

• Act as a senior AI content strategist within marketing, with awareness of client-facing implications
• Evaluate and pilot AI tools that support content creation, editing, research, optimization, and campaign planning, eventually broadening AI discovery into other marketing areas
• Design and evolve the prompt frameworks, parameters, and governance standards that guide AI-generated content
• Ensure AI usage enhances speed and insight while protecting brand voice, accuracy, and client confidence - providing editorial refinement and QA for AI-generated drafts
• Enable teams and stakeholders through documentation, training, and transparent communication
• Demonstrated ability to strategically apply AI content-generation tools, including prompt design and refinement, with an understanding of model capabilities, limitations, and governance considerations
• Define when AI workflows transition from experimentation into standardized, repeatable practice across the content organization

Success looks like: AI is used responsibly and confidently—even in high-stakes scenarios—because processes are well-defined and trusted.

What you bring to our team:

• 7–10+ years of experience in content marketing or strategy, with a proven track record of delivering measurable performance improvements and presenting strategic recommendations to senior stakeholders
• Proven experience managing and developing content or marketing teams
• Bachelor’s degree in Marketing, Communications, Journalism, or related field preferred
• Strong understanding of B2B buyer journeys and marketing funnel content
• Working knowledge of SEO best practices and keyword research
• Clear, confident communication skills—especially in client-facing environments
• Ability to manage multiple accounts and deadlines simultaneously
• Experience working with content vendors or freelance writers
• Comfort using or learning AI tools for content generation, ideation, and analysis
• Demonstrated ability to innovate within content strategy, including use of AI tools for efficiency and ideation.
• Proficiency with AI content-generation platforms (GPT models, Jasper, Copy.ai, etc.)
• Strong understanding of prompt engineering concepts and foundational AI model training

Nice-to-have experience:

• B2B and/or industrial/manufacturing industry knowledge 
• Experience using SEO tools (e.g.,  SEMRush, Google Search Console), Data Studio reporting from Google, and/or A/B testing software
• Experience using marketing automation platform tools (e.g., HubSpot, Salesforce Account Engagement, etc.)
• Certifications: Hubspot (email, Inbound), Google Analytics, Google Ads, Asana, and/or project management 

The estimated base salary range for new hires into this role is $100,000 – $120,000 annually. We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.

#LI-Hybrid

We are seeking a Manager, Content Marketing & Strategy to lead a team of content strategists, while serving as a hands-on editorial authority and senior point of contact for mission-critical accounts, and helping shape the future of marketing through applied AI and the evolution of scalable content products and processes within our marketing organization.

This role is ideal for a leader who both enjoys building teams and being hands-on with execution when needed, elevating craft, and is comfortable going down the AI frontier rabbit holes to understand where it does and does not make sense.

What you'll be doing: 

Team Leadership, Growth & Escalation Oversight

Primary goal: Build and enable a high-performing content team while providing senior-level coverage for high-risk or high-value situations.

• Lead, mentor, and develop a team of content strategists and editors across multiple manufacturing and industrial verticals
• Set clear standards for content quality, strategic thinking, and client engagement
• Serve as the senior escalation point for content-related challenges, delivery risks, or customer concerns
• Provide guidance and intervention on mission-critical accounts when the stakes, visibility, or complexity are high
• Partner with account leadership, marketing leadership, and operations to ensure alignment and resolution during escalations
• Foster a culture of accountability, learning, and calm problem-solving under pressure
• Support hiring, onboarding, performance management, and career development
• Provide ongoing coaching, feedback, and performance guidance to content team members, balancing quality, efficiency, and professional growth

Success looks like: A confident team that knows when to escalate, trusts leadership support, and consistently delivers high-quality work for even the most demanding accounts.

Content Strategy, Editorial Excellence & Client Stewardship

Primary goal: Ensure content excellence and strategic alignment for both core programs and high-visibility customer work.

• Serve as the senior editorial authority and final quality bar for flagship content, including whitepapers, ebooks, research reports, and executive thought leadership
• Provide direct editorial and strategic involvement for mission-critical customers, especially during launches, repositions, or escalations
• Shape content strategies for integrated campaigns, account-based initiatives, and industry-specific programs
• Translate complex manufacturing, engineering, and industrial topics into compelling, customer-centric narratives
• Ensure content aligns with brand voice, messaging frameworks, buyer-journey intent, and customer objectives, while also leveraging SEO best practices
• Establish repeatable editorial frameworks that scale across clients and verticals

Success looks like: Customers view content as a strategic asset, trust leadership involvement during critical moments, and see consistent quality across engagements.

AI Strategy, Experimentation & Enablement (Including Client Impact)

Primary goal: Apply AI in ways that improve outcomes for teams and customers—without compromising trust or quality.

• Act as a senior AI content strategist within marketing, with awareness of client-facing implications
• Evaluate and pilot AI tools that support content creation, editing, research, optimization, and campaign planning, eventually broadening AI discovery into other marketing areas
• Design and evolve the prompt frameworks, parameters, and governance standards that guide AI-generated content
• Ensure AI usage enhances speed and insight while protecting brand voice, accuracy, and client confidence - providing editorial refinement and QA for AI-generated drafts
• Enable teams and stakeholders through documentation, training, and transparent communication
• Demonstrated ability to strategically apply AI content-generation tools, including prompt design and refinement, with an understanding of model capabilities, limitations, and governance considerations
• Define when AI workflows transition from experimentation into standardized, repeatable practice across the content organization

Success looks like: AI is used responsibly and confidently—even in high-stakes scenarios—because processes are well-defined and trusted.

What you bring to our team:

• 7–10+ years of experience in content marketing or strategy, with a proven track record of delivering measurable performance improvements and presenting strategic recommendations to senior stakeholders
• Proven experience managing and developing content or marketing teams
• Bachelor’s degree in Marketing, Communications, Journalism, or related field preferred
• Strong understanding of B2B buyer journeys and marketing funnel content
• Working knowledge of SEO best practices and keyword research
• Clear, confident communication skills—especially in client-facing environments
• Ability to manage multiple accounts and deadlines simultaneously
• Experience working with content vendors or freelance writers
• Comfort using or learning AI tools for content generation, ideation, and analysis
• Demonstrated ability to innovate within content strategy, including use of AI tools for efficiency and ideation.
• Proficiency with AI content-generation platforms (GPT models, Jasper, Copy.ai, etc.)
• Strong understanding of prompt engineering concepts and foundational AI model training

Nice-to-have experience:

• B2B and/or industrial/manufacturing industry knowledge 
• Experience using SEO tools (e.g.,  SEMRush, Google Search Console), Data Studio reporting from Google, and/or A/B testing software
• Experience using marketing automation platform tools (e.g., HubSpot, Salesforce Account Engagement, etc.)
• Certifications: Hubspot (email, Inbound), Google Analytics, Google Ads, Asana, and/or project management 

The estimated base salary range for new hires into this role is $120,000 – $140,000 annually. We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.

#LI-Hybrid

We are seeking a Manager, Content Marketing & Strategy to lead a team of content strategists, while serving as a hands-on editorial authority and senior point of contact for mission-critical accounts, and helping shape the future of marketing through applied AI and the evolution of scalable content products and processes within our marketing organization.

This role is ideal for a leader who both enjoys building teams and being hands-on with execution when needed, elevating craft, and is comfortable going down the AI frontier rabbit holes to understand where it does and does not make sense.

What you'll be doing: 

Team Leadership, Growth & Escalation Oversight

Primary goal: Build and enable a high-performing content team while providing senior-level coverage for high-risk or high-value situations.

• Lead, mentor, and develop a team of content strategists and editors across multiple manufacturing and industrial verticals
• Set clear standards for content quality, strategic thinking, and client engagement
• Serve as the senior escalation point for content-related challenges, delivery risks, or customer concerns
• Provide guidance and intervention on mission-critical accounts when the stakes, visibility, or complexity are high
• Partner with account leadership, marketing leadership, and operations to ensure alignment and resolution during escalations
• Foster a culture of accountability, learning, and calm problem-solving under pressure
• Support hiring, onboarding, performance management, and career development
• Provide ongoing coaching, feedback, and performance guidance to content team members, balancing quality, efficiency, and professional growth

Success looks like: A confident team that knows when to escalate, trusts leadership support, and consistently delivers high-quality work for even the most demanding accounts.

Content Strategy, Editorial Excellence & Client Stewardship

Primary goal: Ensure content excellence and strategic alignment for both core programs and high-visibility customer work.

• Serve as the senior editorial authority and final quality bar for flagship content, including whitepapers, ebooks, research reports, and executive thought leadership
• Provide direct editorial and strategic involvement for mission-critical customers, especially during launches, repositions, or escalations
• Shape content strategies for integrated campaigns, account-based initiatives, and industry-specific programs
• Translate complex manufacturing, engineering, and industrial topics into compelling, customer-centric narratives
• Ensure content aligns with brand voice, messaging frameworks, buyer-journey intent, and customer objectives, while also leveraging SEO best practices
• Establish repeatable editorial frameworks that scale across clients and verticals

Success looks like: Customers view content as a strategic asset, trust leadership involvement during critical moments, and see consistent quality across engagements.

AI Strategy, Experimentation & Enablement (Including Client Impact)

Primary goal: Apply AI in ways that improve outcomes for teams and customers—without compromising trust or quality.

• Act as a senior AI content strategist within marketing, with awareness of client-facing implications
• Evaluate and pilot AI tools that support content creation, editing, research, optimization, and campaign planning, eventually broadening AI discovery into other marketing areas
• Design and evolve the prompt frameworks, parameters, and governance standards that guide AI-generated content
• Ensure AI usage enhances speed and insight while protecting brand voice, accuracy, and client confidence - providing editorial refinement and QA for AI-generated drafts
• Enable teams and stakeholders through documentation, training, and transparent communication
• Demonstrated ability to strategically apply AI content-generation tools, including prompt design and refinement, with an understanding of model capabilities, limitations, and governance considerations
• Define when AI workflows transition from experimentation into standardized, repeatable practice across the content organization

Success looks like: AI is used responsibly and confidently—even in high-stakes scenarios—because processes are well-defined and trusted.

What you bring to our team:

• 7–10+ years of experience in content marketing or strategy, with a proven track record of delivering measurable performance improvements and presenting strategic recommendations to senior stakeholders
• Proven experience managing and developing content or marketing teams
• Bachelor’s degree in Marketing, Communications, Journalism, or related field preferred
• Strong understanding of B2B buyer journeys and marketing funnel content
• Working knowledge of SEO best practices and keyword research
• Clear, confident communication skills—especially in client-facing environments
• Ability to manage multiple accounts and deadlines simultaneously
• Experience working with content vendors or freelance writers
• Comfort using or learning AI tools for content generation, ideation, and analysis
• Demonstrated ability to innovate within content strategy, including use of AI tools for efficiency and ideation.
• Proficiency with AI content-generation platforms (GPT models, Jasper, Copy.ai, etc.)
• Strong understanding of prompt engineering concepts and foundational AI model training

Nice-to-have experience:

• B2B and/or industrial/manufacturing industry knowledge 
• Experience using SEO tools (e.g.,  SEMRush, Google Search Console), Data Studio reporting from Google, and/or A/B testing software
• Experience using marketing automation platform tools (e.g., HubSpot, Salesforce Account Engagement, etc.)
• Certifications: Hubspot (email, Inbound), Google Analytics, Google Ads, Asana, and/or project management 

The estimated base salary range for new hires into this role is $100,000 – $120,000 annually. We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.

#LI-Hybrid

About the Role

The Challenge

Do you know what it takes to evolve "some dbt models" into a fully governed, well-tagged data platform that every function in the company trusts? Are you ready to take IaC from 60% to 100% coverage while building multi-region resiliency for sensitive financial data?

The Team and Scope

As our Data and Platform Engineering Manager, you'll lead a team of six engineers — three data and three platform — reporting directly to the CTO. You'll steward the full lifecycle from raw ingestion to governed data assets, while growing Caribou's GCP infrastructure toward complete automation and cost efficiency. This role sits at the heart of Caribou's engineering leadership team — a meaningful seat at the table as we scale toward our next stage.

Our Stack and Philosophy

We're on GCP (GKE, Cloud Storage, CloudSQL, BigQuery, Cloud Composer) and use dbt and Pulumi. We care more about your engineering fundamentals and curiosity than your specific history with these tools. If you're experienced in AWS, Snowflake, or Terraform and excited to apply those principles to our stack, we want to talk to you.

Your First 90 Days

Your primary mission will be to lead your data engineers, alongside our analytics and data science teams, in maturing our medallion and marts architecture. We aim to deliver material protection against data evolution for the organization by the second half of 2026.

What You Will Do

• Shape the architectural vision for our data platform, ensuring high-quality, self-service data assets across all business functions
• Lead the SDLC for your team, delivering platform and infrastructure improvements consistently and with clear communication
• Strengthen Caribou's GCP infrastructure by growing IaC coverage, optimizing cloud spend, and building platform resiliency
• Collaborate with Analytics and Product to understand platform needs and translate that context into a prioritized roadmap
• Mentor and coach engineers to deepen their expertise across data modeling, platform engineering, and technical leadership
• Help shape Caribou's engineering culture, contributing a perspective that touches every part of the business

Candidates are welcome to work remotely from the states of AZ, CO, DC, IL, MD, TX, and VA with a preference for the Chicago IL, Denver CO, or Phoenix AZ areas.  Caribou does provide the option to work in-office or hybrid from our Denver, CO or Chandler, AZ offices.  We may consider remote candidates in CA, FL, MA, NY, OR, WA, and WI, subject to additional approval. Eligibility by state is subject to change.  

Please let us know if you need accommodations at any point during the interview process.

What We Look For

• Experience leading engineers who build and mature data platforms — from raw ingestion pipelines through governed assets business teams rely on
• Fluency with the modern data stack: dbt, a cloud warehouse (BigQuery or equivalent), orchestration tooling, and sound data modeling patterns
• Cloud infrastructure fluency — IaC tooling (Terraform or equivalent), cost discipline, and the operational rigor a regulated financial environment demands
• Collaborative leaders who favor context over command and control, measuring success by the growth of those around them
• Curious, life-long learners equally at home in a data modeling discussion and a deep infrastructure review, bringing the same rigor to both.

We know strong candidates rarely check every box, and backgrounds in this space take many shapes — analytics engineers who grew into platform ownership, SREs who moved into data, DevOps practitioners who found their way to EM. If this role excites you, we'd love to hear from you.

Interview Roadmap:

• Recruiter phone interview (30 mins)
• At-home coding assessment (60 mins)
• Hiring Manager video interview (60 mins)
• Final interview loop - (4) one-hour video interviews scheduled across 1-4 business days

How we will take care of you

Everyone at Caribou is a valued team member. Our compensation and benefits package includes: 

• Competitive compensation: $175k - $215k
• Eligible for annual performance based bonus
• Equity options
• 401k savings program
• Generous paid time off including: Flexible Time Off (FTO) for all employees and 100% paid parental leave for all parents.
• Robust wellness benefits including company-paid plans for health, dental, vision, mental health, disability and basic life insurance.
• Optional benefits to suit your individual circumstances such as HSAs, FSAs, supplemental life and medical insurance, and pet insurance.
• Up to $1,000 per year for eligible professional development expenses.

What you'll be doing:

Client Partnership & Implementation

• Own and manage an enterprise client portfolio as primary technical advisor
• Deliver seamless implementations from kickoff through go-live, coordinating internal teams and ensuring timely deployment
• Develop deep knowledge of each client's goals and translate them into actionable plans with measurable results
• Engage clients regularly via Zoom, email, phone, and on-site visits to strengthen relationships and ensure alignment

Adoption & Value Realization

• Drive product adoption with measurable improvements in usage metrics and client health scores
• Conduct technical assessments of API implementations and lead quarterly optimization sessions
• Guide clients on product integrations and troubleshooting in collaboration with Implementation Engineer and Support
• Serve as the first technical point of contact for enterprise clients during implementation and post–go-live, owning technical triage and driving resolution with Implementation and Support.
• Educate clients on best practices to maximize value from Symmetry's solutions

Client Health & Retention

• Monitor client health scores, usage metrics, and interaction to identify risks early and implement mitigation plans
• Provide prompt, professional responses to inquiries ensuring fast resolution and strong confidence
• Support renewal readiness and risk mitigation in partnership with Account Manager

Operational Excellence

• Identify process improvements that reduce implementation time and increase team capacity
• Leverage AI tools and automation to streamline reporting, communication, and coordination
• Maintain thorough documentation in CRM and ticketing systems
• Collaborate with Sales, Product, Engineering, and Support to address issues and drive continuous improvement

Experience & Requirements:

Required Background:

• Bachelor's degree or equivalent combination of education and experience
• 5+ years in Client Success, Account Management, or Implementation Management in B2B SaaS
• Proven track record managing enterprise portfolios and guiding retention, adoption, and satisfaction
• Experience project managing complex software implementations from kickoff through go-live
• Technical aptitude to understand API/SDK integrations, conduct assessments, and troubleshoot issues
• Track record leveraging data and metrics to drive client outcomes and operational efficiency
• Experience in payroll, HR tech, or compliance technology strongly preferred

Core Skills & Attributes:

• Proven technical acumen with ability to translate capabilities into business value
• Extraordinary relationship-building skills to advise enterprise stakeholders on technical and business outcomes
• Outstanding communication skills with ability to simplify complex technical concepts
• Proactive, ownership-driven mindset with accountability for results
• Keen analytical and critical thinking with comfort in qualitative and quantitative analysis
• Great organizational and project management skills managing multiple priorities
• Client-first orientation committed to delivering measurable value
• Collaborative team player thriving in cross-functional partnerships
• Demonstrated ability to leverage AI and automation for efficiency
• Continuous learning mindset staying current on product innovations

Technology Experience:

• Comprehension of API/SDK architecture, RESTful APIs, and integration concepts
• Ability to read API documentation and guide clients through technical implementation
• Experience with API testing tools (Postman or similar) for client troubleshooting
• Proficiency with CRM systems (NetSuite, Salesforce, or comparable)
• Experience with customer success platforms (Catalyst, Gainsight, ChurnZero, or similar)
• Working knowledge of project management and ticketing systems (Jira, Asana, Zendesk, or comparable)
• Proficiency with Google Workspace (Slides and Sheets including formulas and data analysis)
• Experience with virtual meeting platforms (Zoom, Microsoft Teams, or similar)
• Experience with generative AI tools (ChatGPT, Gemini, or comparable) and building AI agents
• Project management certification (PMP, CAPM, Google Project Management) is a plus
• API fundamentals certification (Postman Student Expert or equivalent) is a plus

Compensation Details

Our cash compensation amount for this role is targeted at $121,000/yr- $149,000/yr in Scottsdale. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above. 

About the Role:

Are you looking for an opportunity to transform a business? Gusto is looking for a strategic, customer-focused leader to leverage customer feedback and operational key metrics to develop actionable insights and strategies that shape our product and service, and positively impact customer love.

Working with the Product, Engineering, Design and Customer Experience teams, you will be expected to tackle both highly strategic and deeply operational initiatives to deliver value for customers and Gusto. You’ll be customer-obsessed, business-minded, strategic, detail-oriented, and highly creative.

In this role, you'll help stand up the operational and service foundation for a new Gusto product, using both deep human judgment and emerging AI tools to move faster and make better decisions. If this sounds exciting to you, we’d love to connect!

About the Team:

The Benefits Product Operations team at Gusto is made up of committed, creative, collaborative people who care deeply about our mission to enable Benefits for all small and mid-sized businesses and their employees. We’re a highly cross-functional team focused on ensuring our product and service are co-designed and co-developed along the product lifecycle to deliver a best in class customer experience; Gusto is listening to, synthesizing and acting on customer and front-line team feedback; and that cross-functional teams are collaborating and swimming together to build the best version of Gusto for our customers.

Here’s what you’ll do day-to-day:

• Shape and support product development and its integration into service strategy for existing customers across the product lifecycle, in collaboration with Engineering, Design, Product Management, and Customer Experience teams.
• Understand our product and end-to-end service experience and organizations in intimate detail, including internal and external pain points and feedback.  Collaborate to ensure customer support considerations are integrated into broader company decisions.
• Lead and partner on product launches between Product Management and Customer Experience (CX) teams to ensure readiness and deliver insights post-launch to ensure a positive experience for customers and internal teams.
• Provide business insights and recommendations based on quantitative and qualitative data to influence strategy and operational design in both product and service roadmaps.
• Identify and drive cross-functional initiatives that will deliver value for customers and Gusto. Help develop and communicate a clear roadmap for enhancing service capabilities and experiences.
• Hypothesis-driven problem solving to drive our business.
• Contribute to advancing the Product Operations craft at Gusto and build AI fluency within the team:
  • Model how to use AI tools to accelerate service design, insight synthesis, and agent-driven operational workflows.
  • Identify and build AI-assisted operational workflows, including agents, to accelerate VoC synthesis, launch readiness monitoring, and cross-functional signal aggregation.
  • Use AI tools to prototype service solutions and surface requirements faster, compressing the feedback loop between customer signal and product/service response — before full engineering investment.

Here’s what we're looking for:

• 10+ years of relevant work experience at growing startups in operating roles (i.e., biz ops/strategy roles, product operations, project/program management, and/or consulting):
  • Experience scaling service strategy alongside growing SaaS products, including incubating products, building and managing product betas, and/or integrating new products into a scalable best-in-class service model.
  • Highly adaptable and resilient to changes in business needs or requirements, with the ability to navigate challenges and make decisions even when information is incomplete.
• Demonstrated self-starter and organized problem-solver. Self-sufficient, resourceful, and bias for action towards continuous improvement.
• Experienced with managing a variety of cross-functional stakeholders on complex strategic initiatives, including influencing senior leaders in Product or Customer Experience orgs.
• Strong data literacy and results-orientation, with the ability to identify the right questions, interpret quantitative and qualitative signals, and translate findings into decisions — including comfort using AI-assisted tools for analysis and synthesis.
• Excellent written and verbal communication skills, with the ability to effectively communicate complex subjects to both technical and non-technical audiences.
• Demonstrated AI fluency in an operational and product context — comfort using AI tools to synthesize qualitative data, identify automation opportunities in service workflows, and building or directing AI agents to reduce manual operational lift:
  • Experience prototyping with AI (e.g., Claude, Cursor, Codex or similar) is a plus.
• Experience with service design and/or service blueprinting.
• Experience working in the healthcare or benefits space (PEO, health insurance, etc.) is a plus; candidates with new product incubation experience in any complex regulated space are strongly encouraged to apply.

Our cash compensation amount for this role is $148,000/yr to $182,000/yr in Denver, and $167,000/yr to $217,000/yr for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.

We're Proof, a high-growth startup in the legal tech industry, founded in 2017. We offer a best-in-class legal services platform used by thousands of law firms and property management companies. Our platform enables law firms and collections parties to access efficient, transparent, and accessible legal and document delivery services, traditionally out of reach. We are on a path to double our business this year and are building a team to help us scale rapidly.

We welcome individuals from all backgrounds who are eager to help build a future where legal services are readily accessible, affordable, and efficient. If you have curiosity, passion, and a collaborative spirit to drive change in an outdated industry, we want you on our team.

About the Role:

We are seeking a motivated and experienced Client Success Manager (CSM) to join our team. The CSM will serve as the primary point of contact for our law firm clients in the Mountain / West Region of the US, driving success through needs analysis, tailored solutions, and exceptional client support. While legal experience is a plus, it is not required. The ideal candidate will also have the ability to effectively communicate with C-suite executives and senior leadership.

Responsibilities:

• Conduct in-depth needs analysis with law firm clients to understand their specific challenges and objectives
• Develop customized solutions and workflows that address the unique needs of each client
• Collaborate with internal teams to ensure seamless client onboarding, lead training sessions, and support successful implementation of customized solutions.
• Serve as the primary point of contact for clients, providing ongoing support and guidance throughout the engagement
• Monitor client usage and engagement, identifying opportunities for upselling and cross-selling by partnering with POD teammates to identify and drive revenue growth
• Work closely with your pod (AE and SDR) to ensure alignment on client priorities and account strategies
• Act as a liaison between clients and our product and engineering teams to provide feedback and drive product improvements
• Build and maintain strong relationships with clients, establishing yourself as a trusted advisor and advocate for their needs
• Track and report on client success metrics, including customer satisfaction, retention, and revenue growth
• Develop strategic account plans to drive long-term client success and identify growth opportunities
• Handle client escalations and concerns, negotiating timelines, scope, and expectations as needed

Requirements:

• 5+ years of experience in customer success, account management, or a related client-facing role
• Strong communication skills, including the ability to engage effectively with C-suite executives
• Proven ability to develop customized solutions and workflows for enterprise clients
• Excellent interpersonal and relationship-building skills
• Strong analytical and problem-solving abilities, with the capacity to quickly resolve client issues
• Ability to work independently and collaboratively with internal teams
• Experience with CRM, support, and project management tools, such as HubSpot and Intercom
• Legal experience is a plus, but not required
• This position requires the employee to live and work from the Central region.
• Candidates must reside in one of the following Central US locations:
  • TX, OK, AR, MO, IL, IN, WI, MI, OH, KY, or WV.
• Relocation assistance is not available for this position
• This role requires approximately 50 percent travel, including regular in-territory visits up to two weeks each month

Compensation

• Salary range $80,000 - $100,000 based on experience and location
• Eligible for bonus structure and additional compensation based on performance - OTE $120,000 - $150,000

Benefits

• Full time, remote, salary position
• Medical, dental, vision, disability insurance, and 401k available
• Phone and Internet monthly stipend
• Flexible time off (paid planned and sick time, and paid holidays)
• Necessary equipment provided

E-Verify

This company participates in E-Verify, for more information view the Participation and Right to Work Posters.

WHO WE ARE LOOKING FOR:

The Technical Account Manager will lead several of our most strategic Agency partner engagements deepening our integrations with our partners. This individual plays a critical role in translating company initiatives through streamlined technical operations. We are looking to hire someone who understands web technology, learns fast and is not afraid of complexity. You are comfortable leading high visibility projects and sharing best practices with a dynamic group of TAMs.

WHAT YOU WILL BE DOING:

• Manage the post-sale technical relationship for portfolio of accounts spanning multiple channel partners. Participate in strategic meetings to support engagements that require technical consultation
• Know our capabilities and differentiators to help the team identify opportunities to leverage them to solve business needs and support revenue growth
• Lead the development of project tracking and portfolio-specific goals based on the company’s vision and define a framework for reporting progress with leadership.
• Ideate, scope, and program manage engineering work to facilitate custom solutions to be scaled across our partners
• Communicate and collaborate effectively with other functional leaders by solving business challenges together, identifying opportunities for growth, and collaborating to drive efficiency and effectiveness across the organizations.

SKILLS SUMMARY:

• Strong acumen for technical consulting and adept in influencing client technical investments that drive positive business outcomes
• You should have a passion for educating, training, and confidence to bring creativity to problem solving
• Expert project/program manager responsible for setting timelines, stakeholder management, and independently driving initiatives forward. Superb attention to detail is an absolute must.
• Experience with a formal project management method is a plus
• Superior relationship management skills including the ability to influence/advocate for your team in our collaborations with the Commercial and Technical organizations
• Effective decision making tactics that strives to clearly define the context, stay solution oriented and, when necessary, build advocacy with your leadership team
• Quickly grasp & learn new technical subjects and be able to explain them to others.

WHAT YOU BRING TO THE TABLE:

• 2+ years of work experience in a technical client-facing role
• Proficient working knowledge of Excel, Office and Outlook is a must
• Experience with SQL, web technologies/web programming languages, and APIs is strongly preferred
• Demonstrable creative thinking and problem-solving abilities
• Ability to manage multiple priorities and perform in a fluid, fast-paced work environment
• Experience working with clients, product, and engineering teams - with the ability to break down complex concepts to non-technical stakeholders
• Ability to communicate efficiently and effectively
• Experience with digital advertising technology is a major plus

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

[LA JOBS ONLY] The Trade Desk will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652.

[SF JOBS ONLY] Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Symmetry Software is part of Gusto. Symmetry is the payroll infrastructure for software & payroll platforms powering the paychecks of over 64 million workers each year. Our fully integrated suite of payroll tax APIs and software tools allows companies to solve tax compliance issues and build applications across the entirety of the payroll process.

What Product Management is like at Symmetry:

• Our Product team is lean, which means you’ll have a high degree of impact and ownership. We believe in smaller, empowered teams that move quickly with less overhead. You’ll pair sharp product judgment with fluency in AI tools — automating what slows teams down and amplifying what makes them creative and high-performing.
• We’re builders. Lines between roles are intentionally blurred, and our PMs do whatever it takes to deliver outcomes. You’ll prototype, automate, design, and ship — using AI as your co-builder to turn problems into durable solutions that deliver customer value with urgency and care.
• We’re here to serve the payroll industry. Our technology impacts over 64 million paychecks in the US each year. We’re driven by deep customer empathy and a relentless desire to innovate.
• We’re comfortable with change. Our environment moves fast, and PMs here thrive in ambiguity — blending curiosity, experimentation, and AI-native craft to shape how products (and work itself) are built at Symmetry.

About the Role:

We’re  looking for a product leader to own the development of new business lines for payroll tax products. This 0 to 1 focused role will have broad autonomy to lead discovery, strategy, and execution for new products in payroll tax. This role will be expected to deliver durable business outcomes such as new revenue and existing revenue retention.

The right person will be an activator who couples strength in execution with a strong sense of ownership to delivering market success. You will work directly with a new product development engineering team and focus on AI-powered solutions that redefine our market.

Here’s what you’ll do day-to-day:

• Ownership: Lead long-term strategy. This includes spearheading research, defining customer and market positioning, shaping product direction, and identifying the investments and internal capabilities required for success. You’ll translate this strategy into actionable guidance that informs company-wide planning and execution.
• North Star: Focus the organization on what matters most. Identify the highest-leverage investments and decisions across functions that will unlock long-term success, reduce ambiguity, and ensure that Symmetry is building toward a market-winning payroll tax offering.
• Collaborate: Partner across Product, Engineering, Compliance, Legal, CX, Marketing, Sales, and Operations to uncover insights, validate assumptions, and build alignment. You’ll help create shared context and ensure cross-functional teams are set up to deliver.
• Accelerate Execution: Step into the highest-priority gaps that stand in the way of success. Whether it’s clarifying requirements, kicking off strategic initiatives, or embedding with a team to drive execution, you’ll help advance the work by creating clarity, building momentum, and enabling others to succeed.

Here’s what we're looking for:

• 6+ years of hands-on product management experience, with 3+ years of success building 0 to 1 products
• Proven track record of building 0 to 1 products with demonstrable evidence of:
  • Deep product discovery skills with the ability to navigate a high degree of ambiguity
  • Building 0 to 1 products in highly regulated categories
  • Experience building personalized products or optimized workflows using Gen AI/ ML
  • Extraordinary cross-functional collaborator and leader
• Ability to identify emerging opportunities and industry trends, build business cases, define product vision and strategy, and create a supporting roadmap that rapidly iterates into delivering on your vision
• Entrepreneurial, passionate about our mission, and have deep empathy for our customers
• Built products at scale with good UX that users love
• Bonus points for experience with payroll / payroll tax

Compensation Details

Our cash compensation amount for this role is targeted at $143,000/yr to $179,000/yr in Scottsdale & most remote locations, and $184,000/yr to $230,000/yr for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

What Product Management is like at Symmetry:

• Our Product team is lean, which means you’ll have a high degree of impact and ownership. We believe in smaller, empowered teams that move quickly with less overhead. You’ll pair sharp product judgment with fluency in AI tools — automating what slows teams down and amplifying what makes them creative and high-performing.
• We’re builders. Lines between roles are intentionally blurred, and our PMs do whatever it takes to deliver outcomes. You’ll prototype, automate, design, and ship — using AI as your co-builder to turn problems into durable solutions that deliver customer value with urgency and care.
• We’re here to serve the payroll industry. Our technology impacts over 64 million paychecks in the US each year. We’re driven by deep customer empathy and a relentless desire to innovate.
• We’re comfortable with change. Our environment moves fast, and PMs here thrive in ambiguity — blending curiosity, experimentation, and AI-native craft to shape how products (and work itself) are built at Symmetry.

About the Role:

We’re  looking for a product leader to own the development of new business lines for payroll tax products. This 0 to 1 focused role will have broad autonomy to lead discovery, strategy, and execution for new products in payroll tax. This role will be expected to deliver durable business outcomes such as new revenue and existing revenue retention.

The right person will be an activator who couples strength in execution with a strong sense of ownership to delivering market success. You will work directly with a new product development engineering team and focus on AI-powered solutions that redefine our market.

Here’s what you’ll do day-to-day:

• Ownership: Lead long-term strategy. This includes spearheading research, defining customer and market positioning, shaping product direction, and identifying the investments and internal capabilities required for success. You’ll translate this strategy into actionable guidance that informs company-wide planning and execution.
• North Star: Focus the organization on what matters most. Identify the highest-leverage investments and decisions across functions that will unlock long-term success, reduce ambiguity, and ensure that Symmetry is building toward a market-winning payroll tax offering.
• Collaborate: Partner across Product, Engineering, Compliance, Legal, CX, Marketing, Sales, and Operations to uncover insights, validate assumptions, and build alignment. You’ll help create shared context and ensure cross-functional teams are set up to deliver.
• Accelerate Execution: Step into the highest-priority gaps that stand in the way of success. Whether it’s clarifying requirements, kicking off strategic initiatives, or embedding with a team to drive execution, you’ll help advance the work by creating clarity, building momentum, and enabling others to succeed.

Here’s what we're looking for:

• 6+ years of hands-on product management experience, with 3+ years of success building 0 to 1 products
• Proven track record of building 0 to 1 products with demonstrable evidence of:
  • Deep product discovery skills with the ability to navigate a high degree of ambiguity
  • Building 0 to 1 products in highly regulated categories
  • Experience building personalized products or optimized workflows using Gen AI/ ML
  • Extraordinary cross-functional collaborator and leader
• Ability to identify emerging opportunities and industry trends, build business cases, define product vision and strategy, and create a supporting roadmap that rapidly iterates into delivering on your vision
• Entrepreneurial, passionate about our mission, and have deep empathy for our customers
• Built products at scale with good UX that users love
• Bonus points for experience with payroll / payroll tax

Compensation Details

Our cash compensation amount for this role is targeted at $143,000/yr to $179,000/yr in Scottsdale & most remote locations, and $184,000/yr to $230,000/yr for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above. 

About the Role:

At Gusto, we believe the next frontier of competitive advantage is the intelligence of the systems that power our people. As the Sr Principal PM, AI Workforce Enablement, you are the architect of the "Superhuman Agent." You won't just manage tools; you will redefine the relationship between Gusto’s workforce and technology. You are responsible for evolving our internal foundation into a proactive, agentic platform where AI handles the cognitive load, allowing our Go-to-Market (GTM) and Service teams to focus on high-value human connection. You will lead the transition of our legacy ecosystem into a future-state "exoskeleton" that empowers every employee to deliver an unparalleled, frictionless experience to our customers.

Gusto is looking for a hands-on builder to take on this leadership mantle as we rethink how people grow in an AI-native company. This role is not just about designing the systems that shape growth day-to-day, but the actual mechanics of work. You will be responsible for building new architecture and tearing down what no longer serves us. The goal is simple but hard: make growth obvious, continuous, and hard to avoid.

We’re looking for a leader who can balance strategic influence with hands-on craft—someone who can guide senior Gusto leaders through AI-native data strategy, coach data scientists on impactful problem solving, and dive in to drive forward statistically rigorous analyses when needed.

About the Team:

The Unified Service Platform (USP) product team serves as Gusto’s architectural backbone, responsible for engineering the intelligent, AI-driven ecosystem that brings GTM and Service operations into alignment. Our mission is to replace fragmented point solutions with a singular System of Intelligence—a digital exoskeleton that strips away administrative friction so our teams can focus on what matters most: our customers. Through our commitment to a #OneGusto experience, we provide the platform that ensures every internal interaction is backed by the full context of the customer journey.

We are an AI-native team building "agentic" solutions that transform how work happens. By mastering the AI-Human-AI loop, we own the delivery of a seamless, cross-channel journey across voice, chat, and email. Our goal is to ensure that our internal technical excellence creates an instant, easy and effortless experience for every business Gusto serves.

Here’s what you’ll do day-to-day:

• Architect of the "System of Intelligence": Lead the evolution of Gusto’s internal workspace by integrating 1P (first-party) and 3P (third-party) systems into a unified platform. Transform CRM into a proactive platform that anticipates agent needs and triggers automated workflows across the entire tech stack before manual intervention is required.
• Design the Future-State Agent Experience: Build the product mechanics for a symbiotic "AI-Human-AI" loop, where intelligent systems handle high-volume tasks and documentation, elevating our human experts to focus on high-value, high-empathy problem solving.
• Engineer the "Digital Exoskeleton": Ship real-time, context-aware assistance and agentic tools that eliminate cognitive load, enabling every Gustie to operate with "superhuman" speed and accuracy across voice, chat, and email.
• Lead with Technical Craft: Partner with Data Science and Engineering to bridge the gap between high-level AI strategy and rigorous execution, ensuring our models drive measurable gains in both agent productivity and employee sentiment.

Here’s what we're looking for:

• Visionary Product Leadership: 10+ years of experience in product management, with a proven track record of leading high-stakes internal platforms, RevOps, or Service technology at scale.
• AI Builder & Strategist: AI/ML specialist with deep expertise in LLMs and agentic workflows, building and shipping custom AI solutions that transform how teams work and scale.
• Systems Thinker: You see the "big picture" of how data and tools flow across a company and can architect solutions that solve for the end-to-end customer journey.
• Change Agent: Experience leading large-scale organizational transformations or merging complex technical teams into a unified organization.
• Human-Centric Empathy: A passion for "the work of work"—you are obsessed with making tools that employees love to use and that remove the friction from their daily lives.
• Strategic Execution: The ability to balance long-term 18-month missions (like #OneGusto) with the immediate tactical needs of a fast-growing GTM engine.

If you don't think you meet all of the criteria above but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.

Our cash compensation amount for this role is $204,000/yr to $238,000/yr in Denver & most major metro locations, and $240,000/yr to $280,000/yr for San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.

ABOUT THIS OPPORTUNITY

Hunt is onX’s most complex vertical, serving a diverse set of customers across public and private land use cases. As the product evolves, we’re focused on improving the end-to-end Hunt experience—driving deeper engagement, retention, and long-term value.

We’re hiring a Senior Product Manager to help shape and drive this next phase. Reporting to the Group Product Director of Hunt, you’ll define meaningful problems, lead discovery, and drive solutions from concept through launch.

This is a hands-on, builder-oriented role. You’ll move between insight and execution—getting close to customers, turning ambiguity into clear priorities, and driving work forward to shipped outcomes. You’ll partner closely with product leadership to shape direction while owning execution within your domain.

You’ll operate in a matrixed product organization, working across Hunt and shared platform teams (e.g., Navigation, Offline Maps) to ensure solutions meet Hunt customer needs while scaling across verticals.

WHAT YOU'LL DO
^{Essential Job Duties & Functions}

• Shape and execute product strategy through hands-on discovery, customer insight, and problem framing
• Own a product area end-to-end—from problem definition through delivery and iteration
• Drive measurable outcomes (engagement, retention, adoption) and use data to inform prioritization
• Translate ambiguous opportunities into clear plans, aligned teams, and shipped product
• Partner cross-functionally across engineering, design, marketing, and platform teams
• Influence shared platform capabilities to scale across verticals while advocating for Hunt-specific needs
• Use AI and data to accelerate discovery, decision-making, and product development
• Drive experimentation, including defining success metrics, running tests, and learning from results
• Communicate clearly with stakeholders and leadership on priorities, progress, and impact

Note: This is a condensed overview for job posting purposes. A more detailed description of the role and responsibilities will be shared with candidates who move forward in the interview process.

WHAT YOU’LL BRING

• 7+ years of progressive product management experience delivering consumer-facing mobile software, with a demonstrated track record of owning and delivering end-to-end product outcomes that measurably improved engagement, retention, or conversion. 
• Bachelor's degree in a related field or equivalent experience
• Deep fluency in mobile-first product ecosystems, with hands-on experience managing the full lifecycle of iOS and/or Android consumer applications.
• Proven ability to drive outcomes through influence in complex, cross-functional environments, including matrix organizations, aligning engineering, design, marketing, and leadership around a shared product direction without direct authority.
• Experience defining and operationalizing product success metrics, including user segmentation, cohort analysis, funnel optimization, and growth levers, with a track record of using those metrics to inform prioritization and drive execution. 
• Demonstrated experience using AI tools to accelerate product discovery, improve decision quality, and enhance product development workflows, with evidence of applying AI beyond basic or surface-level use.
• Experience taking products or features from inception through maturity, including navigating the ambiguity of early-stage definition and the driving execution to scale what works..
• Proven ability to translate complex, multi-stakeholder problems into clear product decisions, and drive those decisions through execution, with the communication skills to bring executives, technical partners, and cross-functional teams along.
• Strong command of agile development practices, with experience working in continuous delivery environments and iterating rapidly based on data and customer feedback.
• Experience operating in ambiguous problem spaces, creating clarity, and driving momentum without fully defined requirements or direction.
• Genuine curiosity about and connection to the onX Hunt customer, whether through lived experience as an outdoor enthusiast or a demonstrated ability to deeply immerse in and advocate for a specific customer community.
• A shared passion for and ability to demonstrate onX’s Company Values.
• Permanent US work authorization is a condition of employment with onX.
• Ability to travel monthly or quarterly, depending on location, for multi-day visits to a corporate office or other onX locations (e.g., Basecamps).

ADDED BONUSES

Though not required, we would be thrilled to consider candidates with any of the following:

• Experience working on products that serve multiple distinct customer segments within a single product ecosystem, where shared experiences had to work well for different types of users without feeling generic to any of them
• Experience owning information architecture, navigation design, or onboarding flows in a consumer mobile app, particularly where the challenge was helping users discover and adopt a deep feature set
• Experience driving measurable improvements in feature adoption, activation, or engagement depth, and a clear point of view on what actually moves those metrics versus what just looks good on a roadmap
• Experience partnering with multiple product lines and platform teams to ship scalable and cohesive end-to-end experiences, especially in environments where influence mattered more than direct ownership
• Experience in 0→1 or 1→n product evolution, especially where the problem space was not fully defined upfront
• Experience working in high-growth or rapidly evolving product environments

THE ONX EXPERIENCE

onX is a distributed company with more than 400 employees across the country. We come together regularly to work in person and stay connected through regional basecamps and a culture that balances individual ownership with deep collaboration.

While we move quickly, we’re not a scrappy start-up. We operate with clear goals, structure, and frameworks that guide how we prioritize and execute. Priorities matter. While they may shift, data shapes how we evolve as our business, products, and the world around us change.

Clear priorities and structure don’t limit ownership—they make it possible. You’ll have the autonomy to define your work and make meaningful decisions within clear strategic boundaries. You’ll partner closely with others to solve complex problems and build solutions that scale across teams and platforms. Along the way, you’ll be supported with feedback, tools, and opportunities to grow your craft as you take on new challenges.

WHERE YOU CAN WORK

onX has created a thriving distributed workforce designed to foster connection, collaboration, and shared experience across several US locations. We have two HQ locations in Bozeman and Missoula, MT and established virtual workforce Basecamps in Austin, TX; Denver, CO; Kalispell, MT; Minneapolis, MN; Portland, OR; Salt Lake City, UT; and Seattle, WA.

HOW YOU’LL BE COMPENSATED

onX is committed to compensating all employees fairly and equitably for their contributions. For this position, applicants can expect to make between $143,000 to $179,000 upon hire. The pay range will vary based on experience, skills, certifications, and education among other factors as required in the job description. In addition, full-time onX employees are eligible for a grant of common share options with a vesting schedule and a potential annual bonus of 10% based on company performance.

WHAT WE’RE OFFERING YOU

• Competitive salaries, annual bonuses, equity, and opportunities for growth
• Comprehensive health benefits, including a no-monthly-cost medical plan
• Paid parental leave of 13 weeks for birthing parents and 5 weeks for non-birthing parents
• 401k matching at 100% for the first 3% you save and 50% from 3-5%
• Company-wide outdoor adventures and amazing outdoor industry perks
• Annual “Get Out, Get Active” funds to fuel your active lifestyle
• Flexible time away package that includes PTO, STO, VTO, and paid holidays

PERFORMANCE ESSENTIALS

In this role, success is driven by cognitive abilities such as concentration and problem-solving, essential for our computer-centric tasks. onX will explore reasonable accommodations to ensure that individuals with diverse abilities can fully engage in and contribute to the essential physical and mental functions of the job. If you need assistance or accommodation, please contact us at PC@onxmaps.com. 

Position open until filled. 

#LI-Remote

By the Numbers:

• Named #1 best software for small business of 2024 by G2
• 2,700+ employees in the United States, Canada, Mexico, and Turkiye and growing 
• Over $500M in annual revenue 
• The SMB market is large (and growing!) with huge opportunities for Gusto to make an incredible impact for SMBs 
• There are 6.2M employers in the US, 98% have fewer than 100 employees (1) 
• 550,000 new businesses are created each year in the US (1) 

What Product Management is like at Gusto:

• We’re looking for high-autonomy, entrepreneurial Product Managers to come build high-impact solutions for small businesses and their employees. We believe in high-ownership Product Managers who operate like business owners - owning an entire roadmap end to end, and shaping the product from strategy setting through the nitty gritty execution details.
• Our Product team is lean, which means you’ll have a high degree of impact and ownership. 
• We’re here to serve small and medium businesses. Gusto has a strong mission-driven culture, and we care deeply about lifting up these business owners. 

About the Team:

Tax is a critical pillar of Gusto’s platform. The Tax Platform team owns the core systems that determine how tax liabilities are calculated, tracked, paid, reconciled, and filed for more than 400,000 small businesses.

These systems sit at the intersection of money movement, regulatory compliance, and customer trust. The Tax Platform provides shared capabilities used across Tax, Compliance, and R&D, shaping how tax data flows through the company and how other teams build safely on top of Gusto’s tax foundation.

This is high-leverage, system-level work. The team is actively modernizing tightly coupled legacy systems, improving correctness and traceability, and creating durable platform capabilities that reduce risk and unlock faster product development across the company. We partner closely with Engineering, Compliance, Legal, CX, Data Science, and Operations to ensure Gusto’s tax platform remains accurate, scalable, and resilient as the business grows.

Here’s what you’ll do day-to-day:

• Ownership: Own the strategy, roadmap, and execution for foundational Tax Platform systems, with responsibility for shaping platform direction across multiple quarters and years.
• North Star: Define and evolve a clear Tax Platform strategy that ladders into Gusto’s broader Tax strategy, bringing clarity to ambiguous problem spaces and guiding day-to-day decisions around prioritization, sequencing, and tradeoffs.
• Collaborate & Evangelize: Partner closely with Engineering, Compliance, Legal, CX, Data Science, and Product teams to align priorities, unblock dependencies, and drive adoption of shared platform capabilities. Translate between platform work and customer and business outcomes to help engineering teams understand impact and help stakeholders understand the value and tradeoffs of platform investments.
• Customer Impact: Tie platform initiatives to customer outcomes by using data, domain expertise, and partner input to prioritize work that improves accuracy, timeliness, trust, and operational reliability.
• Execution Excellence: Advocate for durable, correct, and scalable solutions while maintaining momentum through incremental delivery, thoughtful sequencing, and clear success metrics.

Here’s what we're looking for:

• 8+ years of product management experience, including meaningful ownership of platform teams, strategy and multi-year initiatives that created leverage across multiple teams or product areas.
• Demonstrated success operating in complex, multi-product environments with cross-team dependencies and internal platform customers.
• Strong system-level thinking and product judgment, with the ability to navigate ambiguity, make hard tradeoffs, and drive clarity without relying on consensus.
• Experience evolving or modernizing critical systems over time, balancing short-term delivery with long-term platform health and risk reduction.
• Comfort working in regulated or compliance-sensitive domains such as payroll tax, fintech, HR, or legal tech, with a deep appreciation for accuracy, auditability, and customer trust.
• Proven ability to partner closely with engineering teams and translate between platform decisions, customer impact, and business outcomes.
• A strong POV on building products in the age of AI; experience building AI-driven features is a big bonus

If you don't think you meet all of the criteria above but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.

Our cash compensation amount for this role is targeted at $180,000 to $224,000/yr in Denver & most major metro locations, and $210,000 to $263,000/yr for San Francisco, New York, & Seattle. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above

Where do PMs at Gusto work?

We have offices in Denver, San Francisco, and New York and have remote team members across the US and Canada. We are actively hiring for the following Hubs: Toronto, Canada and Seattle, WA. Our open roles will specify on the careers page and in the job description where the position is eligible for work. 

 (1) Business Applications with Planned Wages (www.census.gov)

Bridge Engineer

Benesch is hiring a Bridge Engineer to join our Colorado Division. As a Bridge Engineer, you will have the opportunity to work on vehicular bridges (simple and complex), pedestrian bridges, retaining walls, and other transportation-related structures. At Benesch we work on projects in the planning, design, construction, and in-service phases so you will get exposed to the full life-cycle of structures. The ideal candidate will have a history of successfully completing bridge projects and the ability to mentor junior staff.

Location

This position offers flexibility within the front range of Colorado. Benesch is expanding our Colorado division, and we welcome candidates from diverse areas including but not limited to Greeley, Fort Collins, Johnstown, in addition to the Denver Metro area.

The Impact You Will Have

• Serve as lead engineer on a variety of bridge replacement and rehabilitation projects
• Mentor junior staff and assist with the growth and development of the structural staff
• Prepare and review structural and geometrical calculations for bridge design projects
• Assume responsibility for assigned design calculation files and plans assuring adequate independent QC reviews on that work
• Manage the process of compiling and coordinating plans, specifications, cost estimates and pay items per DOT standards
• Coordinate the above tasks with the Project Manager
• Lead structural designers on bridge design and rehabilitation projects

What You Will Need

• BS in Civil Engineering and/or Structural Engineering or related discipline, MS is a plus
• PE License in Colorado or ability to obtain through reciprocity
• 5 to 10+ years of bridge design experience
• Experience working with CDOT and/or municipalities
• Strong organization and leadership skills with a track record for adhering to design budgets and schedules
• Proven experience performing complex analysis and design
• Ability to assemble a complete design package and construction documents for assigned elements or projects
• Proven experience with various structural design and analysis software; Leap Bridge, LUSUS, Midas, and OpenBridge a plus
• Excellent communication and client relation skills
• Ability to work effectively in a team environment

#LI-OS1

Civil Construction Manager

We have a career opportunity for a Civil Construction Manager with a proven track record of successfully managing a broad range of construction projects. In this role you will both self-perform and direct project teams in the planning and design of construction projects, as well as play an important role in managing client relationships. You will also contribute to strategic initiatives that drive the growth of the construction group.

Location

This position offers flexibility within the front range of Colorado. We welcome candidates from diverse areas including but not limited to Greeley, Fort Collins, Johnstown, in addition to the Denver Metro area.

The Impact You Will Have

• Review and assure project supervisor of the adequacy of budget and schedule
• Perform construction observation of construction activities and follow applicable project procedures
• Maintain a field book in accordance with project procedures
• Perform measurements of construction work performed and quantity calculations of pay items
• Prepare Inspector’s Daily Reports and other project documentation as required by the project procedures and as directed by the project supervisor
• Report to the project supervisor on the progress of work, including technical issues, the status of work remaining to be done, and any noted deficiencies
• Review plans, specifications, and submittals relating to assigned work
• Provide design or other professional assistance to project managers
• Maintain company-owned vehicle or other equipment assigned for use on the project

What We Are Looking For

• B.S. degree in Civil Engineering, Construction Management, or related field required
• PE License or ability to obtain strongly preferred
• 10+ years of experience in a construction role is desired
• Prior experience working with cities, counties, or local municipalities preferred.  Evidence of return work a plus
• Excellent communication and intrapersonal skills
• Strong organization and ability to perform services efficiently and within budgets and schedules
• Ability to work outside on foot for extended periods of time
• Willingness to be flexible with variable work shifts during the work week
• Ability to work effectively independently and in a team environment
• Good driving record and valid driver's license
• Collaborative approach that can mentor less experienced staff and ability to build relationships with the larger team, Clients, other Consultants, and the Contractor
• Potential to support business development activities with new and existing clients

#LI-OS1

Civil Construction Technical Manager

We have a career opportunity for a Civil Construction Technical Manager with a proven track record of successfully managing a broad range of construction projects. In this role you will both self-perform and direct project teams in the administration of construction projects, as well as play an important role in managing client relationships. You will also contribute to strategic initiatives that drive the growth of the construction group.

Location

This position offers flexibility within the front range of Colorado. We welcome candidates from diverse areas including but not limited to Greeley, Fort Collins, Johnstown, in addition to the Denver Metro area.

The Impact You Will Have

• Review and assure project supervisor of the adequacy of budget and schedule
• Perform construction observation of construction activities and follow applicable project procedures
• Maintain a field book in accordance with project procedures
• Perform measurements of construction work performed and quantity calculations of pay items
• Prepare Inspector’s Daily Reports and other project documentation as required by the project procedures and as directed by the project supervisor
• Report to the project supervisor on the progress of work, including technical issues, the status of work remaining to be done, and any noted deficiencies
• Review plans, specifications, and submittals relating to assigned work
• Provide design or other professional assistance to project managers
• Maintain company-owned vehicle or other equipment assigned for use on the project

What We Are Looking For

• B.S. degree in Civil Engineering, Construction Management, or related field required
• 20+ years of experience in a construction role is desired
• Prior experience working with cities, counties, or local municipalities preferred. Evidence of return work a plus
• Excellent communication and intrapersonal skills
• Strong organization and ability to perform services efficiently and within budgets and schedules
• Ability to work outside on foot for extended periods of time
• Willingness to be flexible with variable work shifts during the work week
• Ability to work effectively independently and in a team environment
• Good driving record and valid driver's license
• Collaborative approach that can mentor less experienced staff and ability to build relationships with the larger team, Clients, other Consultants, and the Contractor
• Potential to support business development activities with new and existing clients

#LI-OS1