OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO's Guiding Principles  

 Operations Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

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OVERVIEW

The Sales & Service Manager is a member of the store leadership team who deals with ALO’s business and guest experience strategy to life in store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet ALO’s guiding principles. This role’s north star is pointed at ensuring that guest experience in the store is exceptional. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales & Service Leader 

• Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
• Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team 

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Sales, Service, and Community team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager/Store Manager 

Business Partner 

• Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

Sales & Service Leadership Qualifications 

• 3-5 years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Independent work ethic, time management skills, and personal accountability  
• Requires constant movement in and around all areas of the store
• Aligns with and embodies ALO’s Guiding Principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales & Service Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January) 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

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OBJECTIVE

The Store Manager is a true business owner for their store. They are responsible for leading, managing and continuously developing all aspects of their store's business. They are accountable for creating and maintaining a positive and highly productive work environment that aligns with the company's mission. They will be responsible for consistently achieving sales & profitability goals, operational objectives, merchandising standards and developing a highly successful Sales, Operations, and Visual team.

Business Leader 

• Develop and execute the store’s retail strategies
• Local market knowledge of clientele base and brand competitors
• Aware of business trends that relate to the success of the store
• Demonstrate strong business acumen through KPI’s to develop and support business driving strategies
• Lead team by leveraging company tools, incentives & strategies to support meeting sales goals  

People Leader 

• Ensure that the store team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Develops an environment of growth, accountability and inclusivity through development, performance management, training and consistent coaching  
• Conducts talent analysis of colleagues and establish career progression plans for key players and positions to result in retention of best talent and turnover reduction
• Establish internal & external pipeline through succession planning and recruitment strategy 

Operations Leader 

• Oversee Sales & Service, Operations, and Visual Managers to ensure execution of all key strategies
• Oversee and support execution of key operational and visual guidelines  
• Champion strong visual standards for the salesfloor by leveraging business performance data
• Support a safe work environment and efficient operation  
• Develop schedules that deliver business results while maintaining labor effectively 

Flow Experience Leader 

• Collaborate with cross-functional business partners to support organizational goals 
• Is an ALO ambassador and creates a culture that aligns with our mission
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture
• Create and implement effective communication strategies throughout store to achieve goals and KPI’s 

Store Manager Qualifications 

• 5+ years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Highly Motivated by driving business in a fast-paced, innovative environment
• Independent work ethic, time management skills, and personal accountability
• Aligns with and embodies ALO’s Guiding Principles
• Business owner mindset with an entrepreneurial spirit  
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

 Store Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).   

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

#LI-JJ1

#LI-4

#li-onsite

ABOUT JACKPOT
At Jackpot., our mission is to create the most trusted online lottery and gaming destination. From the very beginning, we've focused on delivering a seamless, user-friendly experience that allows players globally to enjoy their favorite games in a secure, exciting, and engaging environment.

Internally, we’ve fostered a culture built on our core values – Decisiveness, Grit, and Lifelong Learning. These principles shape our work environment and guide our efforts as we collaborate, innovate, and support one another in scaling our platform to leave a lasting impact on the gaming industry.

THE ROLE
At Jackpot, our Operations team is vital to our success. We’re seeking a dedicated and passionate Part-Time Operations Associate to support our lottery ticket operations. Reporting to the Operations Manager, this position is based on-site in Columbus, OH. If you’re eager to grow your career in operations, excited about contributing to a start-up, and looking to play a key role in the growth of a new business, this is the perfect opportunity for you!

Schedule: Flexible weekend and weekday evening availability. 

WHAT YOU'LL DO

• Accurately and efficiently process customer orders to ensure a smooth and organized experience.
• Follow opening and closing procedures for assigned work area.
• Maintain all location equipment, ensuring it remains in good working condition.
• Troubleshoot basic technical issues.
• Promptly escalate any issues, concerns, or feedback to the on-duty supervisor.
• Adhere to established operating procedures to maintain quality and consistency.
• If applicable, support the retail store, including processing transactions, overseeing inventory, maintaining organization, and keeping the store clean.
• Assist with special projects as required.

WHAT WE’RE LOOKING FOR

• A minimum of a High School degree or equivalent.
• Must be 18 years or older.
• The willingness to work flexible hours as needed, which may include extended shifts in the day or night and/or occasional weekends or holidays.
• A passion for learning new processes and technologies.
• Experience in fast-paced environments.
• Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently.
• Physical ability to stand and walk frequently and occasionally lift up to 25 lbs, ensuring smooth operations in a fast-moving setting.

WHAT’S IN IT FOR YOU?

• Hourly Pay Rate: $18
• 401(k)
• Sick Time
• Dedication to Lifelong Learning through our Monthly Speaker Series
• Monthly cultural and social events
• A values-driven team culture built through intentional hiring, fostering collaboration and alignment.

Jackpot is an Equal Opportunity Employer committed to providing a safe and inclusive workplace free from discrimination and harassment. We foster a diverse environment where all employees can thrive, feel valued, and contribute to making a positive impact together. We do not discriminate based on age, race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, veteran status, disability, or any other status protected by law.

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Our Story:

Story Cannabis was built by misfits on a mission — people bold enough to shift the cannabis narrative and create something better. Founded in 2021 by industry veterans, Story is a vertically integrated company headquartered in Phoenix, operating across Arizona, Maryland, Ohio, and Louisiana, and we’re just getting started.

Our vision is to bring hope, happiness, and healing to the world through cannabis, and we’re doing it one state, one store, and one customer at a time.

Leadership defines how we show up. Data drives how we grow. Gratitude keeps us grounded. Unity fuels our momentum. And growth, in every sense, inspires everything we do.

If you’re ready to challenge what’s expected and shape the future of cannabis, your next chapter starts with Story.

Overview:

As a Retail Associate, you’ll be the face of our store — welcoming customers, guiding them through product selections, and ensuring an exceptional shopping experience. You’ll bring our brand to life through genuine interactions, deep product knowledge, and a passion for helping people discover what fits their needs. This role blends customer service, education, and operational precision to create a seamless and enjoyable experience for every guest who walks through our doors.

Responsibilities:

• Greet customers when entering the retail store with compassion and professionalism. 
• Accurately and compliantly enter customer information into our database systems to verify eligibility for purchase. 
• Completes all sales and job duties per company SOP. 
• Provide exceptional customer service through elevated customer service standards, behaviors, and product knowledge. 
• Quickly and precisely handle cash and debit transactions while always maintaining a balanced cash drawer. 
• Work with a diverse group of personalities - employees and customers. 
• Possess excellent skills in mathematics. 
• Be extremely organized, efficient, and a good manager of time & resources. 
• Operate cash register, computer-based POS system, and cash drawer. 
• Clean, stock, and organize retail store. 
• Conduct nightly inventory counts of all retail store products. 
• Work cohesively as part of a team to ensure sales, customer satisfaction, and designated timelines meet compliance goals.   
• Work on special projects and assignments designated by management. 
• Other duties as assigned. 

 Qualifications & Requirements:

• Minimum High School Diploma or G.E.D equivalent required.
• Previous customer services experience preferred.
• Marijuana knowledge a bonus.
• Must be over 21 years of age.
• Can legally work in the United States - all documentation required.
• Must have a valid State-Issued ID or U.S. Passport
• Must have reliable transportation.
• Must have no scheduling restrictions.
• Employment offers are contingent upon successful completion of all pre-employment background checks.

 Physical Requirements:

• Must have the ability to push, pull, or lift a minimum of 50 pounds.
• Must be capable of sitting, squatting, standing, kneeling, bending, or walking for extended periods.

Manager, Facilities

Location: Columbus, Ohio (Onsite)

Company Overview

We are a growing retail services organization based in Columbus, Ohio, focused on delivering exceptional customer experiences while building strong, high-performing teams. As a small-to-mid-sized business, we operate with agility and a hands-on leadership approach, creating opportunities for meaningful impact and professional growth.

We are seeking an experienced Manager, Facilities, to manage and elevate our facilities’ function during an exciting phase of growth and operational expansion.

Position Overview

The Manager, Facilities will serve as the facilities leader for retail in North America, overseeing all core repair & maintenance duties while directly managing facilities’ processes, preventative maintenance, and program development. This is a hands-on role responsible for both strategy and execution. The ideal candidate is comfortable building scalable processes and rolling up their sleeves to manage tactical deliverables, maintenance emergencies, and day-to-day ticket management.

Key Responsibilities:

• Oversee the maintenance, repair, and improvement of all facilities, including HVAC, electrical, plumbing, and other systems. Manage service contracts and vendors to ensure high-quality services are delivered
• Develop and manage the facilities budget, including forecasting and tracking expenses. Identify cost-saving opportunities without compromising on quality and safety
• Ensure all facilities comply with health, safety, and environmental regulations. Implement facilities training programs and regularly conduct inspections to identify and resolve potential hazards
• Develop and implement long-term facilities plans that align with organizational goals. Participate in space planning, renovations, and expansions as necessary
• Establish and maintain emergency response plans, including after-hours coverage strategy, evacuation procedures, and disaster recovery strategies. Coordinate drills and ensure all team members are trained
• Promote energy-saving practices and sustainable operations. Identify and implement environmentally responsible initiatives
• Negotiate contracts and manage relationships with service providers, contractors, and suppliers. Ensure service level agreements are met and performance is evaluated regularly
• Serve as the primary point of contact for facilities-related inquiries. Communicate effectively regarding facilities issues, solutions, and developments
• Demonstrate working knowledge of lease terms, common area maintenance and blueprints
• Receive, verify, and process invoices/payments for services rendered within payment terms and accounting procedures
• Develop and enforce facilities processes, procedures and policies with vendors, trades, sites and leaders. Adhere to department and company standards, operating procedures and safety requirements
• Measure and report out key performance metrics for expenses, response time, ticket resolution, and call center indicators
• Manage complex projects including disaster recovery, renovations, relocations, new store openings, and special assignments
• May have one or more direct reports to hire, coach, lead and develop.

Qualifications

• Bachelor’s degree in Facility Management, Business Administration, Engineering, or a related field is preferred
• 5+ years of experience in facilities management or a related field
• Strong understanding of facilities maintenance, building systems, and safety regulations
• Proficient in facilities management software and Microsoft Office Suite
• Certifications such as Facilities Management Professional (FMP) or Certified Facility Manager (CFM) are a plus
• Demonstrated ability to operate independently in a lean environment
• Ability to influence across all levels of the business
• Strong organizational skills and attention to detail
• Excellent written and verbal communication skills
• High level of integrity and discretion

Job Summary: 

As a stylist, you are a true gorjana ambassador! Wearing, layering, and styling looks for our customers. You demonstrate a genuine passion for creating an elevated customer experience in our retail stores. Your goal is to bring brand awareness, product knowledge and the art of layering to life through intentional customer service. 

Your Day to Day Includes: 

Customer Service: 

• You approach guests proactively in a warm and welcoming manner to help make a difference in their day. We love interacting with our customers and demonstrate confidence in approaching them.
• You are a brand ambassador, eager to share your passion for gorjana with others.
• You curate memorable experiences for each guest, surprising and delighting them with our service standards.
• You deliver exceptional customer experience to ensure we create brand loyalty and build a lasting relationship with all of our customers.
• You are aware of customers at all times and are responsible for holding keys to caselines in accordance with best practices and LP strategies.
• You are solution-oriented, using the resources available to you to handle customer concerns in the moment and seek partnership if needed to ensure the customer leaves fully satisfied with their experience in store with us.
• You may be asked to deescalate/report customer service concerns or incidents as they occur from time to time, along with submitting an incident report.

Styling:

• You wear your gorjana jewelry to work each day, creatively layering stacks to inspire guests and demonstrating gStyle standards at all times.
• You develop expertise in our collections and product offerings to guide guests through styling decisions, using tools and resources to ensure the customer is informed & educated on the products.
• You confidently present curated styling choices to guests highlighting intentionality, versatility and personalization to the customers needs.

Sales:

• You leverage deep product knowledge and elevated, intentional language to drive meaningful connections and results.
• Conversion underpinned by authenticity is key - we don’t force or compete for sales, we turn every footstep into an opportunity to create a lasting experience for the customer, and win as a team
• You are self-motivated and seek to better your personal performance and that of your team on a daily basis.
• You take pride in owning your individual performance progress and utilize internal resources as a means to further develop your sales skills.
• You champion team success and customer satisfaction by participating in and encouraging team-selling on the sales floor.

Collaboration:

• You contribute to our people-first approach by being positive, helpful, and respectful to others.
• You exhibit a team player mentality and enjoy working with team mates towards a common goal.
• You look for opportunities to pitch-in, whether it is to support your team, store leadership or the customer your initiative is what drives you.
• You thrive off receiving feedback and use it as a tool for personal and professional growth. Respecting the direction given by leadership is an important part of our collective success.

Operations: 

• You are comfortable leveraging technology (POS) to support daily store operations and pay close attention to timelines and updates as it relates to technology and systems in your role.
• You maintain floor standards by following visual directives and take pride in maintaining our beautiful store environment.
• You take initiative restocking and completing tasks in downtime to support store and sales readiness.
• You help fulfill Buy Online, Pick Up In Store (BOPIS) and Same Day Delivery orders (SHIPSI), ensuring every customer enjoys a smooth and convenient shopping experience.
• You will assist with receiving weekly allocation shipments in a timely manner to ensure the right items hit our floor at the right time.
• You are mindful of service standards and processes, keeping our policies front of mind when servicing the customer.
• You take great care with team equipment, and utilize best-practices when it comes to handling and securing tech.
• You may be asked to open and close the store which would require responsibility for a store key and alarm code.
• You may be asked to assist with the labeling or re-ticketing of items as needed.

There may be times when you are asked to help facilitate additional duties in the store, or may serve as a point-of-contact for Business Partners in the absence of a Manager being present. Some of these duties are outlined below, however this is not an exhaustive list.

• You conduct weekly cycle counts with an attention to detail in order to maintain inventory accuracy and support effective product allocations from our studio.
• You execute monthly floorset directives that highlight new product launches and our Southern California, timeless yet modern roots. You may be asked to submit floorset pictures to corporate for approval.
• You handle weekly cash deposits with precision, making sure everything is counted, balanced, and deposited smoothly.
• You facilitate the weekly return of warranty items to the Warehouse, ensuring all shipments are prepared, documented, and sent on schedule. 
• You contact and utilize the appropriate business partners for resources and guidance as needed.

Job Requirements: 

• Love for the gorjana brand
• Must be 18 years of age or older
• Must have the flexibility to work a variety of shifts, including evenings, weekends or holidays as needed by the business
• Ability to lift or move at least 50 lbs 
• Ability to bend, squat, twist, and reach
• Ability to stand and/or walk for at least 6 hours per shift
• Must be legally authorized to work in the country in which the store is located
• Ability to open or close the store

At gorjana, you can expect:

Perks: 

• On-site training, development, and mentorship
• Internal growth opportunities and  pathways to leadership
• Generous employee discount and Monthly Product Allowance 
• Amazing company culture 
• Competitive Wages & Performance-based increases

Benefits: 

• Medical, Vision, Dental and Life Insurance*
• Paid Time Off*
• 401K program, with employer match and matching program* 

Compensation: 

• Hourly wage between $18-$21 
• Commission, based on personal sales

*eligibility qualifiers may apply

Company Overview

Role Overview

The Project Manager, Store Operations reports to the Director of Communication and is an integral part of the Store Operations team. This role will be responsible for creating, editing, and delivering communication in all formats for Store Operations inclusive of Customer Care, Engagement,  Facilities, HR,  Learning &

Development, Store Technology, Payroll, Property Operations, Promotions, Marketing, Merchandise Execution & Testing. 

Responsibilities 

• Responsible for managing (plan, review, & edit) all store level communications to ensure effective execution, to drive profitable sales & an exceptional experience for associates & customers.
• Responsible for translating communication per regulation.
• Create consistent communication voice for the field organization.
• Drive process improvement & collaboration to support daily store execution with cross functional partners.
• Have clear understanding of business process, needs & priorities to drive effective field communication through various platforms (i.e. SharePoint, Workplace, Microsoft Teams).
• Align holistic communication to ensure consistency & accuracy.
• Proactively seek & address competing priorities among cross-functional communications/projects to escalate/influence appropriate partners & leaders. Provide solutions or other options when necessary.
• Package communication in a visually & readable format for the target audience.
• Integrate brand language & tools into daily communication, using proven communication methods and formats.
• Responsible for maintaining the communication portal – posting messages in a timely manner & keeping information organized & up to date.
• Gathers, disseminates, and resolves inquiries from stores to enable store execution.
• Maintain store calendar to track activity, streamline communication, & manage workload.
• Educate leaders through weekly store communications statistics.

Qualifications

• 5+ years’ experience in retail Operations, Communications, stores &/or multi-channel Possess strong presentation, listening, verbal, and written communication skills
• Proficient in Microsoft applications including Word, Excel and PowerPoint, Adobe InDesign, Digital Communications
• Digital based (i.e. SharePoint, Microsoft Teams, Workplace) communication experience preferred
• Multi-channel experience preferred, including e-commerce
• Multi-lingual and/or previous experience with translation preferred
• Ability to influence all levels of the organization and 3rd party vendors
• Strong attention to detail and excellent organizational skills with a flexible approach to shifting priorities of multiple projects
• Flexibility and adaptability are key in this role

Job Summary:

We are seeking a detail-oriented and strategic Procurement Manager to join our team. The candidate will be responsible for overseeing the procurement process for our retail operations, ensuring that we source high-quality products at competitive prices. The Retail Procurement Manager will work closely with suppliers, and internal stakeholders to optimize supply chain efficiency and drive profitability.

Key Responsibilities:

• Cost Management: Analyze pricing structures and market conditions to negotiate favorable terms and pricing. Implement cost-saving initiatives and monitor procurement budgets.
• Supplier Management: Identify, evaluate, and negotiate with suppliers to establish and maintain partnerships. Monitor supplier performance and ensure compliance with contracts and service level.
• Strategic Sourcing: Develop and execute sourcing strategies to meet the organization's procurement objectives. Conduct market research to identify potential suppliers and industry trends.
• Inventory Coordination: Collaborate with distribution management and suppliers to forecast demand. Ensure optimal stock levels are maintained to meet brand demands without excessive overstock.
• Cross-Functional Collaboration: Work closely with distribution management, manufacturers, store design, and store operations teams to align procurement efforts with business strategy. Communicate procurement updates.
• Compliance and Risk Management: Ensure that procurement activities comply with company policies, and legal requirements. Identify potential risks within the supply chain and develop mitigation strategies.
• Performance Metrics: Develop and monitor key performance indicators (KPIs) related to procurement activities. Prepare reports and presentations to communicate findings and recommendations.

Qualifications:

• Bachelor’s degree in business administration, Supply Chain Management, or a related field.
• 5 years of experience in procurement, sourcing, or supply chain management.
• Strong negotiation skills and experience in supplier management.
• Excellent analytical skills and ability to make data-driven decisions.
• Strong communication and interpersonal skills to build relationships with suppliers and internal teams.

Benefits:

• Competitive salary.
• Health, dental, and retirement benefits
• Employee discounts and perks.