What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Lead the development of Thermal and Climate system features & functions including interfacing and aligning with R&D, electrical architecture, software developers, production, quality and customer experience teams.
• Responsible for end-to-end development of thermal and climate features & functions including release to program milestones.
• Responsible for system level definition and requirements for hardware, software, features, functions and architecture. This includes integration at system and component level. Integral liaison between all cross-functional teams.
• Collaborate with stakeholders through system “V” development from concept to launch.
• E2E responsible for features and functions for thermal and climate systems for the new SDV architecture
• Act as the subject matter expert for the assigned functions throughout the entire product development lifecycle
• Responsible for requirement management – define, document and manage all functional & nonfunctional requirements (System , Software & Hardware) for the function in alignment with vehicle level specification and legal regulations (FMVSS , SAE, OBDII etc.) and internal standards.
• Domain/working knowledge of SW controls, EE, Electronics, and expertise in development, testing and validation methods of mechatronics systems.
• Develop component and system design, functional, EOL specifications, detailed test methods and system level DFMEA, DV, PV for complex mechatronic systems.
• Manage the technical release of the function and calibration data for production
• Be a champion of 1st principles design methodology and use extensive problem-solving methods for debugging, issue resolution.
• Lead sprint planning and daily standup meetings.
• Develop and maintain Best Practices: Design Standards, Test Procedures, Technical Specifications, etc.

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Charlotte, NC or Novi, MI. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• Master's degree required with 8+ years of experience in Mechanical/Mechatronics/EE/SW engineering. PhD with 6+ years of experience preferred.
• Extensive experience working with Automotive Systems or Mechatronics Products in Thermal and Climate Systems.
• Strong understanding of 1st principles in Engineering, result/solution oriented
• Subject matter expert in Systems Engineering, Multi-domain physics, Complex systems design with EE, SW integration.
• Familiarity with SW for embedded systems, EE systems such as wiring and power distribution units.
• Familiarity with A2B, CAN, Automotive Ethernet, LIN, LVDS communication protocols and Vehicle Network tools, such as CANalyzer, CANoe, etc.
• Expertise with complex problem solving, data analysis, access/interpret/drive results with extended teams.
• Experience working in requirement management tools.
• Knowledge of Automotive design and development process, system requirements, and general engineering best practices
• Good interpersonal and communication skills with a high level of integrity

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $130,000.00 - $160,000.00

Internal leveling code: IC8

Overview

The Director, AI Product is responsible for translating enterprise AI strategy into high-impact, production-ready AI products and capabilities. Reporting to the Senior Director of AI, this role owns the AI product portfolio—from discovery through scaled execution—ensuring AI initiatives are designed, delivered, and adopted as true business products with clear outcomes. 

This leader serves as the connective tissue between business sponsors, AI engineering teams, data/platform leaders, and the AI Center of Excellence (CoE). The role requires strong product leadership, systems thinking, and the ability to operate AI initiatives with discipline, speed, and measurable value. 

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

AI Product Strategy & Portfolio Ownership  

• Own and manage a portfolio of AI products and use cases aligned to enterprise priorities and strategic domains. 
• Translate business problems into well-defined AI product roadmaps with clear success metrics and value hypotheses. 
• Ensure AI initiatives progress through defined lifecycle stages (Discover → Prototype → Execute → Available). 

Product Management & Delivery 

• Act as senior product owner for priority AI initiatives, partnering with business sponsors to define outcomes, KPIs, and adoption plans. 
• Lead cross-functional delivery teams (AI/ML, data, engineering, analytics, UX) to deliver production-ready AI capabilities. 
• Balance experimentation with execution—knowing when to pivot, scale, or stop initiatives based on evidence. 

Business Partnership & Value Realization 

• Partner closely with business leaders to ensure AI products solve real problems and drive measurable operational or financial impact. 
• Support business owners through handoff and scaling, enabling sustained ownership post-deployment. 
• Contribute to AI value storytelling and executive reporting in partnership with the Senior Director of AI. 

AI Operating Model & Governance 

• Operate within the AI Center of Excellence hub-and-spoke model, ensuring AI products align to enterprise standards and governance. 
• Collaborate with Responsible AI, security, privacy, and architecture stakeholders to embed controls early and consistently. 
• Reinforce product discipline, documentation, and lifecycle management across the AI portfolio. 

Team Leadership & Capability Building 

• Lead and mentor AI Product Owners, Business Analysts, and cross-functional product contributors. 
• Establish repeatable product practices, templates, and playbooks for AI delivery at scale. 
• Contribute to the broader AI product and innovation culture across the enterprise. 

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Charlotte, North Carolina. 
• This role requires 4 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

Required 

• 12+ years of experience in product management, digital platforms, data, or AI-adjacent roles. 
• Proven experience owning and delivering complex, cross-functional products from concept to scale. 
• Strong ability to partner with business leaders and translate strategy into execution. 
• Working knowledge of AI/ML concepts, data platforms, and product lifecycle management.   

Preferred 

• Experience managing AI or advanced analytics products in an enterprise environment. 
• Familiarity with portfolio-based funding, governance, and value measurement. 
• Experience operating within a federated or hub-and-spoke delivery mode 

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
• Corporate Vehicle Program with:
  • Eligibility for 1 assigned vehicle
  • A mobility stipend

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $180,000.00 - $220,000.00

Internal leveling code: M6

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Lead development of automotive EE systems including R&D engineering, manufacturing, studio design, quality, and customer experience teams.
• Responsible for system level definition, requirements from EE, SW, ME and support EE, SW architecture design, integration at system, component level. Integral liaison between hardware, applications team, and core CFTs.
• Collaborate with stakeholders through system "V" development from concept to launch with design reviews.
• E2E responsible for functions Exterior and Interior lighting for the new SDV architecture
• Act as the subject matter expert for the assigned functions throughout the entire product development lifecycle
• Responsible for requirement management – define, document and manage all functional & nonfunctional requirements (System , Software & Hardware) for the function in alignment with vehicle level specification and legal regulations(FMVSS , SAE etc.) and internal standards.
• Domain/working knowledge of SW controls, EE, Electronics, and expertise in development, testing and validation methods of mechatronics systems.
• Develop component and system design, functional, EOL specifications, detailed test methods and system level DFMEA, DV, PV for complex mechatronic systems.
• Evaluate, prioritize and manage all function related change requests and issues.
• Ensure the function meets defined safety goals defined by the FUSA team
• Manage the technical release of the function and calibration data for production
• Be a champion of 1st principles design methodology and use extensive problem-solving methods for debugging, issue resolution.
• Develop and maintain Best Practices: Design Standards, Test Procedures, Technical Specifications, etc.

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Novi, Michigan. 
• The responsibilities of this role require attendance in office with in-person meetings and events regularly. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• Master's degree required with 8+ years of experience in Mechanical/Mechatronics/EE/SW engineering. PhD with 6+ years of experience preferred.
• Extensive experience working with Automotive Systems or Mechatronics Products in body and Automotive lighting (Exterior & interior)
• Strong understanding of 1st principles in Engineering, result/solution oriented
• Subject matter expert in Systems Engineering, Multi-domain physics, Complex systems design with EE, SW integration.
• Familiarity with SW for embedded systems, EE systems such as wiring and power distribution units.
• Familiarity with A2B, CAN, Automotive Ethernet, LIN, LVDS communication protocols and Vehicle Network tools, such as CANalyzer, CANoe, etc.
• Expertise with complex problem solving, data analysis, access/interpret/drive results with extended teams.
• Experience in working in requirement management tools.
• Knowledge of Automotive design and development process, system requirements, and general engineering best practices
• Good interpersonal and communication skills with a high level of integrity
• Ability to manage complex technical issues and multiple priorities simultaneously

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $110,000.00 - $135,000.00

Internal leveling code: IC9

The Team

This role can sit in our NYC HQ on a hybrid basis, or it can be fully remote while working from a location based in either Eastern or Central time zones. We are looking for an experienced Senior Engineer for our SRE, Atlas team to support, maintain and grow the Atlas platform. As a senior SRE, you will be expected to be able to design & build complex systems, operate with autonomy and act as owner for everything you do. 

The SRE Atlas team works alongside the various Atlas software engineering teams to provide expertise about running systems at scale, build new tooling and automation and perform essential maintenance of the Atlas fleet. 

This is an SRE team, which means you can expect a highly hands-on approach, tackling the technical challenges of implementing large scale solutions that have the ability to impact our customer’s most crucial workloads. 

Role Overview

We are seeking a talented Site Reliability Engineer (SRE) with a strong infrastructure background. This role requires engineers to have a customer-first mindset to ensure that everything we do results in a stronger product and a better experience for all Atlas customers. 

The ideal candidate should

• Have 5+ years of experience running critical systems at scale
• Value efficiency in processes and operations, and display a preference for automation over manual processes (“allergic to ops work”)
• Be familiar with a major cloud provider (AWS, Azure, or GCP) and possess the ability to build and operate systems in a multi-cloud environment
• A strong understanding of how to run a large scale Linux environment, including low level fundamentals 
• Firm grasp of at least one modern programming language, beyond basic scripting (Go, Ruby, Python)
• Solid understanding of web and network protocols and standards (HTTP, TLS, DNS, etc)

Special Requirements:

• Be a US Citizen

Expectations

• Participate in the development of a reliable and resilient multi-cloud platform that hosts business critical applications for a wide & varied range of customer applications
• Collaborate with service-owning teams to provide internal support, solve technical challenges and adapt or build tooling to solve novel use cases in a generic fashion
• Participate in a 24/7 on-call rotation to swiftly resolve issues related to any disruption of our customer facing Atlas fleet, ensuring minimal disruption and high availability

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 426187

Description:

The Assurance, Risk, and Compliance (“ARC”) Initiatives team at MongoDB owns the strategy, governance, and delivery of our most critical cross-functional risk and compliance initiatives. We design and execute programs that support compliance audits, risk assessments, employee awareness and enablement, and the implementation of common control frameworks, along with consistent operating cadences that align key stakeholders, accelerate decision making, and drive the execution of initiatives that reinforce MongoDB’s assurance, risk management, and compliance objectives. We define and track key metrics and deliver clear and timely, executive reporting to provide transparency, measure progress, and ensure lasting operational resilience and governance.

We serve as the central coordination point for ARC-wide initiatives, connecting Product, Engineering, Security, and Legal teams around clear priorities, milestones, and outcomes. Our focus is on building scalable governance structures, defining decision-making frameworks, and establishing repeatable ways of working so that complex efforts can be executed consistently across the team.

The Policy Program Manager is a mid-to-senior level individual contributor role responsible for leading the development and operationalization of policies and procedures aligned to established control frameworks. You will drive end-to-end ownership of policy lifecycle management, from drafting and review through implementation and ongoing maintenance, while coordinating inputs across teams to ensure accuracy, consistency, and adoption. Additionally, you will lead documentation standardization efforts, facilitate stakeholder reviews, and perform gap analyses to continuously strengthen and mature our ARC policy framework.

Responsibilities:

• Lead the end-to-end execution of company-wide compliance programs, including the annual security policy and procedure review cycle
• Design and implement scalable frameworks for policy lifecycle management (creation, review, approval, publication, and retirement)
• Establish standards, templates, and governance processes to ensure consistency and clarity across all compliance documentation
• Maintain a centralized, audit-ready repository for policies, procedures, and supporting artifacts
• Act as the primary point of contact for cross-functional teams (HR, Legal, Engineering, Product)
• Drive alignment, gather inputs, and ensure timely completion of policy updates and compliance deliverables
• Ensure policies and procedures align with regulatory, security, and internal control requirements
• Support internal and external audits by maintaining complete, accurate, and accessible documentation
• Translate audit findings and regulatory changes into actionable policy program updates
• Maintain the integrity of project-specific Jira boards and Confluence pages. Ensure all project artifacts are organized, up-to-date, and ready for leadership review or external audit
• Develop and maintain dashboards to report on program health, completion rates, and obstacles. Present status updates and metrics to leadership
• Evaluate existing program workflows and implement improvements to increase efficiency, reduce manual effort, and improve the stakeholder experience

Requirements:

• 5-8 years of program management experience, ideally within an Information Security or high-growth technology environment
• Experience creating and managing policy and procedure programs or governance frameworks
• Deep understanding of security and compliance frameworks (e.g., SOC 2, ISO 27001, PCI DSS, HIPAA, NIST CSF)
• Strong proficiency in managing full-lifecycle projects, including scoping, planning, risk mitigation, and change control
• Advanced experience with Jira and Confluence, including the ability to build custom dashboards and manage complex documentation repositories
• Maintain and support a GRC/policy management platform to ensure consistent policy administration and system usability
• Excellent interpersonal skills with the ability to hold cross-functional stakeholders accountable to deadlines in a professional and effective manner
• Exceptional attention to detail and the ability to manage multiple overlapping priorities without losing sight of milestones
• A proactive, self-directed approach to work. You enjoy taking ownership of a program and building the structure necessary for its success

Responsibilities & Expectations

• You are expected to be the owner of your assigned programs. While you will work closely with technical SMEs, you are responsible for the logistical success of the workstream. Your success is measured by the timely completion of program goals, the clarity of your reporting, and your ability to anticipate and resolve project bottlenecks
• You don't just track tasks; you own the success of the program

Scope & Complexity

• The scope is horizontal and impacts multiple departments across MongoDB
• Managing complex programs that require coordination with various business units, ensuring that project delays in one area do not derail the overall compliance roadmap

Authority & Impact

• You have the authority to manage the timelines and execution steps of your assigned programs
• Your impact is reflected in the strength of policy program management and organizational readiness you drive; by overseeing and coordinating these workstreams, you ensure the Compliance team consistently meets foundational policy requirements and aligns with external audit expectations

Expertise

• You will develop deep expertise in compliance and audit operations
• You will become the go-to resource for designing, scaling, and executing policy and compliance programs within a cloud-first organization. This role is responsible for independently and collaboratively developing and managing policies and procedures, with a strong understanding of compliance frameworks and the ability to interpret and operationalize control requirements

Leadership

• Leadership in this role is demonstrated through influence and mentorship. While you may not have direct reports, you will guide cross-functional teams in developing and standardizing policies/supporting documentation, as well as provide mentorship on policy governance, standardized documentation practices, and compliance alignment

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 1273402887

Position Summary: 

Seeking a driven and motivated engineer to join our sales team focusing on growing business with existing customers and developing new business. This position will involve applications engineering, sales support and field service work. Sales Engineers should be comfortable working in a result-driven, fast-paced environment. 

Position will involve extensive formalized training plus work under a mentor, developing skills and gaining an understanding of CaptiveAire products, how we go to market, application engineering processes etc. as well as business development and sales strategies. This position will require some travel for training but then will work out of Roanoke. 

Why Work for CaptiveAire? 

• Nation’s leading manufacturer of commercial kitchen ventilation systems, and now offering a complete solution of fans, heaters, ductwork and HVAC equipment.  Our primary purpose is to provide fully integrated, sustainable HVAC Systems.
• Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times.
• Mission: to provide the highest quality products and service to our users at the lowest possible price
• Strong commitment to the development of our employees, including continuous education opportunities like sponsorship for Professional Engineering license and continuous education through weekly webinars and company developed technical videos 

What our employees have to say: 

There is never a day you don’t learn something new at CaptiveAire. I am able to learn something new due to the freedom to take on new tasks independently and problem solve. 

I love the mindset of continuous learning and pushing the bounds of your capabilities and knowledge. I love the people I work with and the in-office work environment. I love how Captiveaire is all about connections, with customers, coworkers, end users, and everyone in between.  

One of the things I appreciate most about CaptiveAire is how strongly it embodies the entrepreneurial spirit. I’m empowered with the autonomy to manage my work independently, while also benefiting from the robust support and resources of a large, well-established company. 

CaptiveAire is fast-moving and no-nonsense. We operate differently than any other company that I've worked for with our decentralized structure. Quick action is taken when a good idea is presented. We are focused on end users where the rest of the industry is very short-sighted. We are on the front lines, actively changing the landscape of the HVAC industry. 

Learn more about CaptiveAire and our products here 

A Day in the Life: 

A technical sales role encompasses a wide variety of tasks where one day does not look exactly like the next. The projects our team handles are high in volume and unique from one another, spanning throughout the whole course of design, procurement, coordination, and post-sale support. 

Typical tasks include:

• Outside sales meetings and calls to build relationships with existing and new customers
• Application engineering to apply our products using sound engineering principles 
• Project management of installations in progress - Managing schedules/plans to guarantee we can get equipment on site when the site needs it, in turn creating satisfied and returning customers. 
• Service and technical support of existing equipment 
• Supporting end users to maintain high levels of customer service, from assisting contractors with wiring on site to remote troubleshooting for staff in the kitchen. 

Two to three full days per week in the office working on bids, one to two days on job sites, and dedicate another day to developing the territory. Territory development may include giving presentations to the engineering community, visiting new customers, or expanding contacts with an existing account.

Comments from some of our sales engineers:  

Every day I get to help someone. Whether it's an engineer with a design, a contractor with a troubleshooting issue, or an end user looking for help to obtain better indoor air quality. I get to use my engineering skills, people skills and business skills every day. 

Our main "role" is not to sell products but to provide solutions - kitchen ventilation solutions, commercial ventilation solutions, heating/air conditioning solutions. I enjoy getting to work directly with end users and helping them complete their business goals. Attending a soft opening after completing a full design-build project with an owner is rewarding. 

I love the balance between working on designs in the office and also having that face to face interaction with our customers. It's awesome to handle the design phase of a project, then also take charge of the procurement process with the end user/customer and lastly watch our equipment perform as designed once installed and the project is complete. I also love the growth aspect of my role, I enjoy molding and shaping our business in order to set it up for success and then see the value we are adding to the market. 

Primary Job Responsibilities: 

• Provide integrated application engineering and design support for a wide range of ventilation applications with the goal of providing sustainable products and the latest technologies best designed to meet the customers’ needs. 
• Work directly with Engineers, Contractors, End Users, and Food Service Dealers. 
• Daily tasks include inside sales support, application engineering and outside sales. 
• Responsibilities will vary and may include presentations, quotes, submittals, technical product support, job site visits and hands on troubleshooting as needed. 
• Educate and promote CaptiveAire products to users in your market.  This includes conference calls, meetings, organizing presentations, and product demos. 
• Research and develop new business opportunities with new and existing users. 
• Top notch customer service and willingness to go above and beyond to serve the customer. 
• Quick turnaround times a priority.  
• Continuously evaluate and improve processes as well as the customer experience. 

Required skills: 

• 0-5 years experience 
• 4 year technical degree in a mechanical, electrical, construction or science-oriented curriculum preferred 
• Excellent computer, organizational and communication/presentation skills 
• Problem solving with a passion for continuous learning 
• Strong desire to interface with the customer 
• Embrace new technologies and business savvy 
• Passion for work with aggressive nature to succeed 
• Willing to travel for various training opportunities 
• If not already completed, expectation of FE Exam completion in area of study for engineering graduates within 6 months of employment with CaptiveAire
• MUST BE A “GO GETTER”! 

Benefits: 

• Medical, dental and vision insurance 
• Disability & life insurance based upon election of medical insurance 
• 401k with employer match 
• Paid holidays 
• Paid time off (PTO) based upon tenure 
• Flexible spending account (FSA) 
• Tuition reimbursement, including for Professional Engineering (PE) License  
• Relocation assistance 

 
Salary: 

$70k-$100k base, negotiable dependent on experience, with additional monthly bonus based on productivity and profits.  

Captive-Aire Systems, Inc. is proud to be an equal opportunity workplace. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. 

To qualify, applicants must be legally authorized to work in the United States. At this time, we are not able to consider applicants that require sponsorship, now or in the future, for employment visa status. 

#LI- TL1

#P1

About Lucid Bots

Lucid Bots is the leading U.S. AI robotics manufacturer of exterior cleaning drones and robotics for commercial and government applications. Since 2018, we've been building the world's most productive and responsible robots to tackle critical maintenance challenges. With industry-leading engineering and dedicated customer support, we've enabled operators to generate over $75 million in revenue, with a fleet of over 500 robots deployed to accomplish dull, dirty, and dangerous jobs with safety and efficiency.

Our mission is simple: extend human reach.

Headquartered in Charlotte, North Carolina, we design, engineer, manufacture, and support our products in the United States. Our production-ready robots are deployed by customers around the world — from global enterprises to independent owner-operators — to improve safety, increase productivity, and elevate operational standards.

We are one of the fastest-growing manufacturing companies in the United States, recently ranked fourth nationally, and we just closed a $20M Series B to fuel our next chapter at the intersection of AI, hardware, and real-world impact. Backed by leading investors including Y Combinator (S19), Cubit Capital, Idea Fund Partners, Danu Ventures, and others, we're scaling quickly.

We're building more than robots—we're building the future of physical AI.

Our Core Values and How We Work Together

At Lucid Bots, we’re building something extraordinary - and how we work matters just as much as what we build. These values guide how we hire, grow, and show up for one another.

• Expedition Behavior - We climb as one. No silos, no “that’s not my job.” We protect the team and share the load.

• Grow with Humility - We’re relentless learners. We seek feedback, own mistakes, and get better every day.

• Lift People Up - Humans come first. We care fiercely, speak honestly, and design for real people in real conditions.

• Build the Extraordinary - We take ownership, reject the ordinary, and run toward hard problems.

We live Above the Line: we take responsibility, create solutions, and shape the future.
If these values energize you, you’ll thrive here. If they feel like too much, this may not be the right climb - and that’s okay.

Goal of This Role

The Sales Manager leads Lucid Bots' SMB Account Executive team and owns the day-to-day performance, development, and operational rigor of the segment. This is a frontline people leader role: the job is to ramp reps quickly, run pipeline rigor, hit team revenue targets, and build AEs into top performers.

You'll carry team-level ownership for quota attainment, pipeline health, deal quality, and forecast accuracy. You'll partner closely with Sales Engineering, RevOps, and Customer Success on deal flow and handoffs. You'll set and protect high standards for HubSpot hygiene, stage discipline, and adherence to the sales process — and you'll spend your time where the leverage is: in 1:1s, on pipeline reviews, and on ride-alongs with reps.

This is a coaching seat, not a dashboard seat. If you light up when a rep clicks into a new behavior, when a stalled deal moves, when a forecast comes in clean — this is your climb.

What You'll Do:

• Lead a team of 5–7 SMB Account Executives — own hiring, onboarding, performance management, coaching, and progression
• Own SMB segment revenue goals, pipeline quality standards, and forecast accuracy
• Run weekly 1:1s and pipeline reviews; identify and act on stalled or at-risk deals early
• Deliver accurate weekly forecasts the VP of Sales can run the business on
• Lead structured onboarding for new AE hires; get reps productive within 60–90 days
• Identify skill gaps through call reviews and ride-alongs; deliver targeted, real-time coaching
• Enforce HubSpot hygiene, stage discipline, and adherence to the sales process
• Define team operating cadences — daily standups, pipeline reviews, deal reviews, and team huddles
• Partner with RevOps to optimize reporting, dashboards, and CRM workflows
• Build playbooks, SOPs, and templates that scale the SMB sales motion
• Partner with Sales Engineering on technical qualification and deal support
• Coordinate with Customer Success on clean handoffs and post-sale transitions
• Capture field learnings and feed them into positioning, messaging, and product feedback loops

Skills & Qualifications

• You've spent 5–7+ years in B2B sales with a track record of consistent quota attainment as an IC, plus 2–4+ years managing a quota-carrying sales team — ideally in capital equipment, SaaS, hardware + SaaS, or industrial tech
• You've improved rep performance and hit team revenue targets — you can point to specific reps you developed and specific quarters you carried
• You live in the data — strong HubSpot (or comparable CRM) fluency, comfortable inspecting deals, building dashboards, and holding a clean forecast
• You have a coach's instinct — you diagnose skill vs. will, and you act accordingly
• You're a direct communicator with low ego and high accountability — you give real-time feedback and you can take it
• You're a player-coach, not a manager-by-dashboard — you ride along, jump into deals, and model the behaviors you expect from the team
• You're comfortable at the pace and ambiguity of an early-stage robotics company, and you bring both operational rigor and builder energy

What We Expect You to Achieve in This Role

• Within 60 days, build a clear point of view on each AE and stand up the team operating cadence — daily standups, weekly 1:1s, pipeline reviews, and monthly forecast.
• Deliver weekly forecasts the VP of Sales can run the business on, within agreed tolerance.
• Hit the team's SMB revenue target with a clean, healthy pipeline by the end of your first full quarter as manager.
• Ramp newly hired AEs to productivity within 60–90 days through structured onboarding, call reviews, and ride-alongs.
• Raise the bar on HubSpot hygiene, stage discipline, and adherence to the sales process across the team within 90 days.
• Operate as a trusted cross-functional partner with Sales Engineering, RevOps, and Customer Success.

Why Join Lucid Bots?

• Be at the forefront of revolutionizing safety and efficiency with robotics technology.
• Work with a passionate and innovative team that values creativity and collaboration.
• Enjoy opportunities for mentorship, continuous learning, and professional growth.
• Contribute to a values-driven environment that prioritizes innovation, excellence, and meaningful impact.
• Competitive salary and performance-based commission structure.
• Comprehensive benefits package, including health insurance and retirement plans.

Benefits:

• Health, dental, and vision insurance
• 3% retirement match
• 15 days of paid time off (PTO)
• 11 paid holidays
• Company employee option plan
• Other benefits

Additional Notes

This role is based in Charlotte, NC. Partial hybrid flexibility possible, but significant on-site presence is expected.

We’d Love to Hear from You!

1. Why here? Why are you excited about Lucid Bots specifically?
2. Why you? What is the one thing about you that a resume can’t capture?

This role is not open to visa sponsorship or transfer of visa sponsorship including those on H1-B, F-1, OPT, STEM-OPT, or TN visa, nor is it available to work corp-to-corp.

This role requires a hybrid schedule and will be based in our South Charlotte, NC or New York, NY office (Tuesday through Thursday) and optional remote days on Mondays and Fridays each week.

Our RV Growth and Transformation team is seeking a Director of Agentic Digital Operations to serve as a strategic operator and transformation leader at the intersection of AI, digital experience, and business operations.

In this role, you’ll work with RV senior leaders and partner with Fortune 500 clients to drive growth across their digital experiences while designing and deploying AI-powered (agentic) systems that enable broader business transformation.

You will own the overall strategy development, system and workflow design, roadmap definition, enablement, and ongoing operation of client partnerships. You will operate across cross-functional groups (including agentic workforce, data science / AI, compliance, creative, and engineering), with the ability to think at the enterprise level while working deeply in systems, data, and execution.

Travel to partner locations is an expected component of this role to support relationship management and business objectives.

What You'll Do:

• Operate as an owner across the full lifecycle, from strategy formation to system design, deployment, and operational execution, defining vision, pressure-testing with data, and delivering measurable business outcomes.
• Translate strategic objectives into scalable, production-grade workflows and system designs, including:
  • Multi-step, event-driven processes
  • API integrations across internal and third-party systems
  • AI-powered decisioning (e.g., routing, scoring, prioritization)
• Architect and deploy agentic workflows that combine:
  • LLM-powered reasoning (e.g., OpenAI, Anthropic)
  • Retrieval systems (structured and unstructured data, RAG)
  • Tool execution via APIs (e.g., CRM updates, content generation, customer interactions)
• Identify and deploy AI-native workflows across the workstreams, embedding them into our joint operations complying with industry and client specific regulations. Improving our speed to market, client revenue growth, insight generation and efficiency.
• Define and manage quantifiable KPIs, tying them to P&L outcomes to build business cases for new initiatives and strategies.
• Establish and iterate on evaluation and monitoring frameworks for AI systems, including:
  • Accuracy and task success rates
  • Latency and cost optimization (LLM/API usage)
  • Reliability, fallback logic, and observability
• Leverage data to understand user behavior and system performance, using SQL, BI tools, and/or Python to uncover insights and inform both strategy and system improvements.
• Operate with agility—continuously pivoting and refining systems and strategies as new data, model capabilities, and business needs emerge.
• Shape narratives and own key communication channels with senior leaders, translating complex system performance and data into clear business insights and strategic recommendations.
• Build strong, trust-based relationships with client stakeholders by understanding their goals and clearly communicating system designs, roadmaps, and performance outcomes.
• Support RVGT’s broader business development efforts by identifying opportunities to expand and deepen client engagements through AI-driven transformation.

What We're Looking For:

• 7+ years of experience in digital operations, product, analytics, or technical strategy roles, with a strong track record of driving measurable business outcomes. Financial services experience preferred.
• Demonstrated experience designing and deploying AI-powered or automated workflows in production environments, including systems that:
  • Make decisions (not just trigger actions)
  • Integrate multiple data sources and APIs
  • Execute multi-step processes across tools and platforms
• Proven track record of leading large-scale technology and/or operational initiatives, from concept through deployment and optimization.
• Strong understanding of agentic systems and modern AI architectures, including:
  • LLM integrations (e.g., OpenAI, Anthropic)
  • Retrieval-augmented generation (RAG)
• Experience working with API-driven systems and cross-platform integrations, in close partnership with engineering teams.
• Ability to translate ambiguous business problems into structured, scalable system designs and workflows.
• Strong analytical capabilities, including experience:
  • Querying data with SQL
  • Building visualizations in BI tools (Looker, Tableau, Power BI)
  • Using data to drive decision-making and system optimization
  • Python experience is a plus
• Deep experience defining and managing KPIs tied to business performance, including acquisition, engagement, retention, and revenue outcomes.
• Proven ability to operate in ambiguous, fast-paced environments, creating structure and driving execution.

Show Us Your Work

We care about what you’ve built. In your application, please share GitHub repos, demos, writeups, or anything that shows your approach to AI-native development. Side projects, open-source contributions, and technical blog posts all count.

Compensation:

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range: $122,000 - 183,000 + bonus + potential equity

*New York City Total Cash Compensation Range: $152,000 - 228,000 + bonus + potential equity

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

 We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. 

If you are based in California, we encourage you to read this important information for California residents linked here.

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

#LI-HYBRID

About Lucid Bots

Lucid Bots is the leading U.S. AI robotics manufacturer of exterior cleaning drones and robotics for commercial and government applications. Since 2018, we've been building the world's most productive and responsible robots to tackle critical maintenance challenges. With industry-leading engineering and dedicated customer support, we've enabled operators to generate over $75 million in revenue, with a fleet of over 500 robots deployed to accomplish dull, dirty, and dangerous jobs with safety and efficiency.

Our mission is simple: extend human reach.

Headquartered in Charlotte, North Carolina, we design, engineer, manufacture, and support our products in the United States. Our production-ready robots are deployed by customers around the world — from global enterprises to independent owner-operators — to improve safety, increase productivity, and elevate operational standards.

We are one of the fastest-growing manufacturing companies in the United States, recently ranked fourth nationally, and we just closed a $20M Series B to fuel our next chapter at the intersection of AI, hardware, and real-world impact. Backed by leading investors including Y Combinator (S19), Cubit Capital, Idea Fund Partners, Danu Ventures, and others, we're scaling quickly.

We're building more than robots—we're building the future of physical AI.

Our Core Values and How We Work Together

At Lucid Bots, we’re building something extraordinary - and how we work matters just as much as what we build. These values guide how we hire, grow, and show up for one another.

• Expedition Behavior - We climb as one. No silos, no “that’s not my job.” We protect the team and share the load.

• Grow with Humility - We’re relentless learners. We seek feedback, own mistakes, and get better every day.

• Lift People Up - Humans come first. We care fiercely, speak honestly, and design for real people in real conditions.

• Build the Extraordinary - We take ownership, reject the ordinary, and run toward hard problems.

We live Above the Line: we take responsibility, create solutions, and shape the future.
If these values energize you, you’ll thrive here. If they feel like too much, this may not be the right climb - and that’s okay.

Goal of This Role

The Director of Marketing owns the strategy, vision, and performance of Lucid Bots' marketing function — across brand, demand generation, events, product marketing, and digital. You'll define how we show up in the market, build the team and systems to execute at scale, and make marketing a measurable driver of pipeline and revenue.

This is a strategic leadership role. You'll set the playbook, build the people, and drive alignment across Sales, Product, and Engineering. You'll also know when to roll up your sleeves — because at our stage, the plan doesn't run itself.

You'll inherit a talented marketing team on day one. Your job is to get to know them, sharpen the operating cadence, and bring on the additional talent needed to match where the company is headed post–Series B. This is a rare chance to both lead an existing team and design the function that scales with us.

We're looking for someone who has scaled B2B marketing for complex hardware + software products, knows how to turn technical differentiation into market-winning positioning, and brings equal strength in digital strategy and high-impact live experiences. If you get energy from building functions, not just running them, this is your climb.

Who You Are

• You've spent 8–12+ years in B2B marketing with increasing strategic and leadership scope — ideally in industrial tech, robotics, or hardware + SaaS
• 4 years of direct people management experience — you've led, coached, and developed marketers, and you're excited to both inherit a team and make the critical hires that take it to the next level
• You've owned marketing strategy tied to real pipeline and revenue outcomes — not just top-of-funnel activity
• You've built and led trade show, industry event, or experiential marketing programs at scale, and you know how to turn a live demo into pipeline
• You're strong in funnel economics, attribution, and budget planning — you make decisions with data
• You partner well with Sales leadership and treat the Sales-Marketing relationship as one team, not two
• You can translate technical differentiation into buyer language — and you know the difference between talking about the product and talking about the problem
• You're comfortable at the pace and ambiguity of an early-stage company, and you bring both strategic depth and builder energy

Bonus if you have:

• Experience building a marketing function in a growth-stage hardware + software company
• Background in robotics, automation, aerospace, construction tech, or industrial equipment
• Experience leading live hardware demonstrations or experiential activations for technical or industrial audiences
• Familiarity with long sales cycles and enterprise / commercial buyers

Why Join Lucid Bots?

• Work directly with the founder of a fast-growing, venture-backed robotics startup.
• Be part of a team solving real-world problems with frontier technology.
• Get a front-row seat to fundraising, company building, and startup strategy at scale.
• Learn more in one year than most people do in five—this is a career accelerant.
• Help support the culture, pace, and systems of a company scaling fast and building things that matter.

Benefits:

• Health, dental, and vision insurance
• 3% retirement match
• 15 days of paid time off (PTO)
• 3 sick days 
• 11 paid holidays, with 3 of those being floating holidays
• Employee stock option plan

Additional Notes

Charlotte, NC preferred — our HQ is here, most of the team is here, and a lot of what marketing does lives in the building (demos, events, cross-functional work with Engineering and Product). Remote is possible for the right candidate who's willing to travel to Charlotte regularly and be on-site for launches, offsites, and major events.

We'd Love to Hear from You!

Don't just apply. Stand out.

The Reality: On paper, many resumes look the same. We don't hire paper; we hire people. While a video is technically optional, it is the single best way to separate yourself from the stack.

The Promise: This is not a black hole. If you take the time to record it, we will take the time to watch it.

What to Send (2 mins max) Please do not read a script. Do not worry about editing or production value. Just open your camera and talk to us.

1. Why here? Why are you excited about Lucid Bots specifically?
2. Why you? What is the one thing about you that a resume can't capture?

If you want the highest probability of an interview, send a video.

About Lucid Bots

Lucid Bots is the leading U.S. AI robotics manufacturer of exterior cleaning drones and robotics for commercial and government applications. Since 2018, we've been building the world's most productive and responsible robots to tackle critical maintenance challenges. With industry-leading engineering and dedicated customer support, we've enabled operators to generate over $75 million in revenue, with a fleet of over 500 robots deployed to accomplish dull, dirty, and dangerous jobs with safety and efficiency.

Our mission is simple: extend human reach.

Headquartered in Charlotte, North Carolina, we design, engineer, manufacture, and support our products in the United States. Our production-ready robots are deployed by customers around the world — from global enterprises to independent owner-operators — to improve safety, increase productivity, and elevate operational standards.

We are one of the fastest-growing manufacturing companies in the United States, recently ranked fourth nationally, and we just closed a $20M Series B to fuel our next chapter at the intersection of AI, hardware, and real-world impact. Backed by leading investors including Y Combinator (S19), Cubit Capital, Idea Fund Partners, Danu Ventures, and others, we're scaling quickly.

We're building more than robots—we're building the future of physical AI.

Our Core Values and How We Work Together

At Lucid Bots, we’re building something extraordinary - and how we work matters just as much as what we build. These values guide how we hire, grow, and show up for one another.

• Expedition Behavior - We climb as one. No silos, no “that’s not my job.” We protect the team and share the load.

• Grow with Humility - We’re relentless learners. We seek feedback, own mistakes, and get better every day.

• Lift People Up - Humans come first. We care fiercely, speak honestly, and design for real people in real conditions.

• Build the Extraordinary - We take ownership, reject the ordinary, and run toward hard problems.

We live Above the Line: we take responsibility, create solutions, and shape the future.
If these values energize you, you’ll thrive here. If they feel like too much, this may not be the right climb - and that’s okay.

Goal of This Role

The Account Executive will play a key role in driving Lucid Bots' growth by identifying and securing new business opportunities while building long-term relationships with our clients. You will act as a trusted advisor, helping clients understand the value of our products and services, and collaborate with cross-functional teams to ensure a seamless customer experience.

This role is instrumental in expanding Lucid Bots' presence in the market and achieving ambitious sales targets.

How You Will Flourish in This Role

You’ll thrive at Lucid Bots if you are passionate about sales, proactive in building relationships, and motivated to help clients solve complex challenges with innovative solutions. This role provides the opportunity to grow alongside a cutting-edge robotics company and make a meaningful impact on the industry.

What You'll Do:

• Drive revenue growth by identifying, prospecting, and closing new business opportunities within your assigned territory or market segment.
• Build and maintain strong relationships with prospective and existing clients to understand their needs and provide tailored solutions.
• Manage a robust sales pipeline using Hubspot to ensure consistent progress and achieve monthly sales targets.
• Collaborate with Marketing and Product teams to share customer insights, align on goals, and deliver an exceptional customer experience.
• Deliver compelling sales presentations and product demonstrations that highlight the value of Lucid Bots' solutions.
• Stay informed about industry trends, competitors, and market developments to effectively position our offerings.
• Regularly report on sales performance, key metrics, and insights to leadership.
• Obtain a Part 107 certification and conduct product demonstrations for prospective customers to showcase capabilities and drive engagement.

Skills & Qualifications

• Proven track record of success in a quota-carrying sales role, preferably in the robotics, technology, or SaaS industry.
• Prior success self-sourcing qualified opportunities via call, text, email, and LinkedIn
• Strong interpersonal and communication skills with the ability to build rapport and influence decision-makers.
• Self-starter with a results-driven mindset and the ability to thrive in a fast-paced, dynamic environment.
• Experience with CRM software (e.g., Salesforce, HubSpot) and sales enablement tools.
• Demonstrated ability to understand technical products and translate their value to diverse audiences.
• Previous start-up experience heavily preferred but not required.
• Operates with a strong sense of urgency to pursue leads, accelerate deal cycles, and exceed revenue targets.

What We Expect You to Achieve in This Role

• Successfully achieve or exceed monthly, quarterly and annual sales targets.
• Build a pipeline of high-quality prospects and convert them into satisfied customers.
• Foster strong, long-term relationships with key clients to ensure retention and growth.
• Provide valuable feedback to the Product and Marketing teams to help refine our offerings.
• Enhance Lucid Bots' reputation as a trusted partner in the robotics industry.

Why Join Lucid Bots?

• Be at the forefront of revolutionizing safety and efficiency with robotics technology.
• Work with a passionate and innovative team that values creativity and collaboration.
• Enjoy opportunities for mentorship, continuous learning, and professional growth.
• Contribute to a values-driven environment that prioritizes innovation, excellence, and meaningful impact.
• Competitive salary and performance-based commission structure.
• Comprehensive benefits package, including health insurance and retirement plans.

Benefits:

• Health, dental, and vision insurance
• 3% retirement match
• 15 days of paid time off (PTO)
• 11 paid holidays
• Company employee option plan
• Other benefits

Additional Notes

This role is based in Charlotte, NC. Partial hybrid flexibility possible, but significant on-site presence is expected.

We’d Love to Hear from You!

1. Why here? Why are you excited about Lucid Bots specifically?
2. Why you? What is the one thing about you that a resume can’t capture?

Who We Are

Pattern Data is an AI-powered platform built for the complexities of mass tort litigation. We help leading law firms automate case analysis, accelerate settlement decisions, and manage high-volume inventories that were traditionally manual and time-intensive.

The problems we work on are complex and high-stakes, requiring precision, adaptability, and a deep understanding of both data and client needs.

We’re a collaborative, high-ownership team that moves quickly and takes pride in solving hard problems well. People at Pattern go deep to understand the “why,” build solutions that hold up, and stay focused on what drives real outcomes for our customers. We value transparency, thoughtful problem-solving, and authenticity in how we work together and we’re looking for someone who’s excited to contribute to a team that’s actively building and improving every day.

What You’ll Do

As a Senior Client Success Manager, you will own and grow a book of business across leading US law firms. You’ll operate as a trusted advisor - bringing together a strong understanding of client workflows, thoughtful data insights, and deep knowledge of our platform to influence client outcomes and long-term success.

This is a highly consultative role requiring strong client instincts and the ability to navigate complex client environments while driving measurable impact. You are accountable for outcomes - not just activity - and play a critical role in shaping both the client experience and how we continue to improve and deliver value through our platform. At Pattern, you will be responsible for the following: 

Client Strategy and Management

• Own and grow a book of business across leading law firms, serving as the primary point of accountability for client outcomes and long-term value
• Build a strong understanding of each client’s litigation, key stakeholders, and definition of success - connecting how they operate with how they leverage Pattern
• Lead the full client lifecycle from onboarding through ongoing engagement, ensuring clients are set up for success quickly and continue to realize value as their needs evolve
• Drive adoption and retention by moving beyond feature usage to shaping client workflows - using data, reporting, and product expertise to reinforce habits and demonstrate impact

Product & Litigation Expertise 

• Become a subject matter expert in Pattern’s platform and its application within mass tort litigation
• Act as the voice of the client internally, influencing Product and Engineering roadmaps with high-quality, timely, and strategic feedback
• Evaluate and scope custom client needs (reporting, workflows, features) in partnership with cross-functional teams
• Serve as the primary CS owner for assigned litigations, partnering closely with Litigation Managers and Implementation to maintain a deep knowledge of your assigned litigation 

Account Growth & Retention

• Own client health, retention, and expansion across your book of business
• Proactively identify trends, risks, and expansion opportunities across your book, using engagement signals and client context to prioritize where to focus and when to act
• Identify and drive growth opportunities across accounts by proactively understanding client needs, usage patterns, and evolving priorities
• Build strong in-person relationships through regular client engagement and travel as needed

What You’ll Bring

• 5+ years of experience in Client Success, Account Management, or a similar client-facing role in a complex SaaS environment
• Strong preference for candidates with a legal background (e.g., prior experience at a law firm, legal tech company, or litigation support environment)
• Proven ability to manage and grow relationships with senior and executive stakeholders
• Demonstrated success owning high-value accounts, driving retention, and identifying expansion opportunities
• Strong curiosity and ability to quickly develop deep product knowledge and client context to drive effective customer outcomes
• Strong analytical skills - you’re comfortable interpreting data, identifying trends, and translating insights into action
• Exceptional communication and executive presence; able to influence and challenge clients when needed
• Highly proactive, detail-oriented, and comfortable operating in fast-paced, ambiguous environments
• Experience working cross-functionally with Product, Engineering, and Implementation team
• Location: Charlotte, NC preferred; Richmond, VA also considered. This is a hybrid role with regular in-office presence required.

Ready to meet us?

Please apply directly through our website or LinkedIn—we’re excited to hear from you.

Pay Transparency Disclosure

The estimated base salary range for this role is $105,000 – $135,000, plus performance-based bonus and benefits.

At Pattern Data, our compensation philosophy is built around fairness, transparency, and market alignment. Base salary represents just one part of our total compensation package, which also includes performance-based incentives, comprehensive benefits, and other rewards.

Final compensation will be determined based on several factors, including skills, experience, qualifications, geographic location, and internal equity.

We understand that exceptional candidates bring unique backgrounds and strengths. If the scope of the role evolves during the hiring process, we’ll communicate any updates to the compensation range accordingly.

Pattern Data is committed to pay equity and maintaining competitive, transparent compensation practices across all roles and teams.

Gambling.com Group (Nasdaq: GAMB) is a multi-award winning provider of marketing and sports data services looking for exceptional talent interested in the fast-paced, high-growth online gambling industry. The company operates a portfolio of renowned websites and brands – including flagship site Gambling.com and sports betting site Bookies.com as well as iGaming-focused sites Casinos.com, BonusFinder.com and Freebets.com.

In addition to its marketing operations, Gambling.com Group provides sports data services through consumer subscription platforms like OddsJam and RotoWire, along with B2B services through OpticOdds. These offerings deliver real-time data, actionable insights, and technology driven tools to both consumers and enterprise partners.

As the first and only online gambling affiliate publicly traded in the U.S., Gambling.com Group has earned recognition as a leader in its field – most recently winning Affiliate of the Year at the 2025 EGR Operator Awards.

Are you ready to take the next step in your career?

Functions and Scope

This is an AI engineering role embedded in a commercial function. The primary output of this role is agents and automated workflows — built, owned, and iterated on by you. Commercial knowledge informs what gets built. The building is the job.

Commercial Operations & Optimisation

• Support the commercial function in commercially optimising vertical site performance to drive revenue across all channels — doing so primarily by identifying where AI agents and automated workflows can replace or accelerate manual commercial processes, and then building them.
• Act as the primary operational owner of commercial operational processes across all verticals,which in practice means owning the AI and automation layer that powers those processes, not just the processes themselves.
• Conduct ongoing competitor analysis, develop new commercial process and agentic workflow ideas, and collaborate with product and marketing teams to drive operational improvements,using AI tooling to run analysis at scale, generate workflow concepts, and prototype solutions faster than traditional approaches allow.
• Collaborate with commercial leadership to set, manage, and monitor BAU processes, KPIs, and OKRs across the commercial operations function,building AI-assisted reporting and monitoring infrastructure so that performance visibility is automated, not manual.
• Leverage AI to enhance internal software and tooling to build effective, transparent internal processes across commercial operations,this is not a peripheral responsibility, it is the core mechanism through which this role delivers value. You are expected to be actively building, not just recommending.

Workflow Architecture & Process Design

• Identify inefficiencies and bottlenecks across commercial operations and design structured solutions,your default answer to an inefficiency is an agent or an automated workflow, with manual process redesign as the fallback where automation is not yet viable.
• Own the design and deployment of operational workflows that reduce manual effort and improve output quality and consistency across the commercial team ,from initial architecture through to live deployment, with measurable reduction in human effort as the success metric.
• Develop and maintain playbooks and performance standards for all commercial workflows, including documentation of how each AI agent or automated workflow is expected to behave, what good output looks like, and where human review is required.
• Coordinate with sales and commercial leadership on operational prioritisation and workflow sequencing,translating commercial priorities into a build roadmap for agents and automations, and managing that roadmap actively.

Agent & Automation Development

This is the core of the role. You will be building AI agents. Not scoping them for others to build, not advising on them, not reviewing them after the fact — designing, building, deploying, and iterating on them yourself, end to end. If you have not built and shipped an AI agent in a professional context, this role is not the right fit.

• Lead the identification and scoping of agentic automation opportunities across commercial operations,this means proactively finding problems worth solving with AI, not waiting to be briefed. You are expected to surface opportunities, make the case for them, and own the build.
• Own and build the full development lifecycle for commercial agents across all commercial operations,from problem definition and workflow brief through to prompt architecture, tool integration, testing, deployment, and post-launch iteration. You are the builder, not the commissioner.
• Ensure quality, accuracy, and commercial alignment of all automated outputs, establishing QA standards and performance benchmarks for every agent you deploy, and holding yourself accountable for what those agents produce at scale.
• Iterate on agent performance post-deployment based on commercial data, stakeholder feedback, and operational signals,treating deployed agents as live products that require ongoing maintenance and improvement, not finished projects.

Quality Assurance & Reporting

• Establish and oversee QA processes across all commercial operations workflows,including designing the human review layer that sits alongside AI-driven outputs, defining what requires sign-off before going live, and building the infrastructure to enforce that consistently.
• Generate, analyse, and present operational KPI reports to senior stakeholders,using AI-assisted tooling to automate data aggregation and surface anomalies, so that your contribution at the reporting layer is insight and recommendation, not manual data pulling.
• Monitor workflow and agent performance, surfacing actionable recommendations to commercial leadership on a regular basis, including honest assessment of where agents are underperforming, where outputs are drifting from expected standards, and what needs to be rebuilt or retired.
• Operate as the internal expert on AI-enabled tools including Claude, Lovable, and others,not as a power user, but as the person who understands these platforms deeply enough to build production-grade commercial workflows on top of them, apply rigorous judgement to their outputs, and teach others how to work alongside them effectively.

Key requirements

Essential experience

• Experience in a commercial operations, revenue operations, or similar ops role,ideally within a digital media, affiliate, or multi-vertical online business
• You have built AI agents and shipped them into a live production environment,this is the baseline requirement for this role, not an aspiration. If your experience is limited to using AI tools, prompting chatbots, or working within workflows someone else built, this role is likely beyond where you are right now
• Demonstrable, end-to-end ownership of the agent development lifecycle, from identifying the commercial problem, writing the workflow brief, designing the prompt architecture, integrating tools, testing, deploying, and iterating post-launch. You were the builder, not the person who commissioned or reviewed someone else's build
• Experience with AI platforms and tools such as Claude, Lovable, n8n, or equivalent, with specific, named examples of what you built on them, what it did, and how you measured whether it was working
• Track record of designing and documenting operational processes, playbooks, and performance standards,including documentation of how agents are expected to behave, what good output looks like, and where human review is required
• Experience establishing QA frameworks for AI-generated or automated outputs, setting performance benchmarks, monitoring for drift or failure, and iterating on agent behaviour based on real-world results
• Comfortable owning and reporting on KPIs and OKRs, with experience building automated reporting infrastructure rather than pulling data manually

You must be able to demonstrate, with specific examples, that you have:

• Built and deployed at least one AI agent in a professional context and can walk through exactly what it did, how you built it, where it failed, and what you did to fix it
• Designed prompt architecture for a production workflow,not just written prompts, but structured them as part of a repeatable, scalable agent build
• Integrated AI agents with external tools, platforms, or data sources as part of a live commercial or operational workflow
• Identified a commercial or operational problem, translated it into an agent build brief, built the solution yourself, and measured the outcome
• Established and enforced QA standards for automated outputs, including defining what human review is required and building the process to ensure it happens consistently
• Iterated on a deployed agent based on performance data or stakeholder feedback, treating it as a live product, not a finished project

Candidates who cannot provide concrete, specific examples of building and shipping agents will not progress past the application stage. This is a builder role,your portfolio of what you have built is the application.

Skills & capabilities

• Prompt architecture and agent design,able to structure AI instructions for production-grade reliability, not just one-off outputs
• Tool integration,comfortable connecting AI agents to external platforms, APIs, data sources, and internal tooling as part of a live workflow build
• Commercial judgement,able to prioritise build decisions based on revenue impact and business context, identifying which automation opportunities are worth the investment
• Process design instinct,able to map a commercial problem, identify the automation opportunity within it, and design a structured agent-based solution
• Strong cross-functional communication,able to translate between commercial stakeholders who define the problem and technical counterparts who support the infrastructure
• Rigorous approach to AI output review ,understanding that what an agent produces at scale is your responsibility, and building QA into every deployment accordingly

Behaviours we're looking for

• You have shipped things,your instinct is to build a working version, get it into a live environment, and improve it from there rather than designing indefinitely
• You treat deployed agents as live products,you monitor them, catch when they drift, and fix them without being asked
• You apply structured commercial thinking to what you build,you're not building for technical elegance, you're building to remove manual effort and drive revenue outcomes
• You are honest about the limits of what you've built,you know where your agents are reliable and where they require human oversight, and you design for that honestly
• You communicate proactively with commercial leadership when something isn't working, an underperforming agent that goes unreported is a failure of this role, not just a technical issue

Nice to have

• Experience in the affiliate, igaming, media, or performance marketing sectors
• Familiarity with competitor analysis methodologies in a commercial context
• Exposure to product or engineering teams in a workflow or tooling capacity
• Experience building agents that operate across multiple tools or platforms simultaneously,multi-step, multi-tool agent architectures rather than single-task automations

A note for applicants: If your experience with AI is limited to using consumer tools, prompting chatbots, or working within workflows someone else built, this role is likely a step beyond where you are right now. We are looking for someone who has built agents, shipped them into a live environment, watched them fail, fixed them, and made them better. That experience is the baseline, not the ceiling

Perks & Benefits

• Comprehensive private Healthcare Insurance
• Flexible work environment and home office available
• Home office allowance
• Gym & Leisure Allowance
• All the hardware and software you need to be successful
• Regular company events and social outings, activities, Spot Awards and a Monthly Social Club
• Access to courses for Personal and Career Development
• Company Paid Volunteer Day

Who We Are

Pattern Data is an AI-powered platform built for the complexities of mass tort litigation. We help leading law firms automate case analysis, accelerate settlement decisions, and manage high-volume inventories that were traditionally manual and time-intensive.

The problems we work on are complex and high-stakes, requiring precision, adaptability, and a deep understanding of both data and client needs.

We’re a collaborative, high-ownership team that moves quickly and takes pride in solving hard problems well. People at Pattern go deep to understand the “why,” build solutions that hold up, and stay focused on what drives real outcomes for our customers. We value transparency, thoughtful problem-solving, and authenticity in how we work together and we’re looking for someone who’s excited to contribute to a team that’s actively building and improving every day.

What You’ll Do

The Client Success Manager plays a critical role in shaping the client experience at Pattern through trust, operational rigor, and data-driven insights. You will influence client adoption and long-term success by translating insights into action, while bringing forward client perspectives to inform our product roadmap. This role requires a high degree of intellectual curiosity - particularly a desire to understand how litigation works at a deeper level - as well as comfort operating in ambiguity and making sound decisions. You are accountable for outcomes, not just activity, and excel in complex environments serving sophisticated legal teams. At Pattern, you will be responsible for the following: 

Client Management

• Own the client relationship with an assigned book of business (pod structure) developing a deep understanding of each firm’s litigation portfolio, internal stakeholders, and definition of success
• Lead client onboarding and serve as the primary day-to-day point of contact throughout the engagement building trust with partners, senior counsel, and operations leads
• Drive platform adoption proactively; not just training clients on features, but using data and reporting to demonstrate value, surface trends, and create habits that align with the firm’s workflow
• Anticipate issues before clients raise them by monitoring engagement signals, identifying risk, and taking action before problems escalate, while also addressing any needs quickly and effectively 
• Serve as the voice of the client internally — channeling product feedback to the Product team and partnering with Marketing to capture client testimonials
• Evaluate custom client requests (platform builds, reporting, features) and partner with Product, Engineering, and Leadership to assess feasibility

Litigation Consulting  

• Serve as the CS owner for assigned litigations, partnering closely with Litigation Managers and Implementation to represent the client perspective, share proactive feedback, and help ensure the product meets client needs at each stage
• Partner with Litigation Managers to ask the right questions, understand which data matters at each phase, and translate client feedback into clear, actionable insights
• Maintain the deepest knowledge of your assigned litigations on the team and actively share that knowledge to raise the bar across the CS department

Account Growth & Retention 

• Partner closely with the Key Account Managers, within your assigned pod, to align on client health, active litigations, and expansion opportunities across your shared book of business 
• Own client health within your book by ensuring every client can clearly articulate the value Pattern delivers and is positioned to expand to new litigations or product phases
• Understand each client's broader business goals and current tech stack (case management, document partners) to identify integration opportunities
• Build and maintain strong in-person relationships through regular client visits

What You’ll Bring

• 3 - 5 years of experience in client-facing customer success or account management, ideally in legal tech, legal services, or another complex B2B SaaS environment  
• A track record of managing client relationships with senior stakeholders; comfortable navigating law firm partners, paralegals, or C-suite contacts with confidence
• Prior experience in designing and implementing strategies related to client service and support
• Self-starter able to take on tasks with minimal oversight and guidance
• Demonstrated ability to drive adoption and retention outcomes proactively.  You don’t wait for clients to ask; you bring a point of view to every touchpoint
• Comfort with data and reporting as you can read a dashboard, spot a trend, and translate what you’re seeing into a client-ready story without needing someone to decode it for you 
• Strong written and verbal communication skills. You distill complex data into clear, compelling narratives for a variety of audiences
• You collaborate and work well with Product, Engineering, and Implementation teams and know how to escalate, advocate, and synthesize information across functions
• Bonus: prior exposure to legal tech, mass tort, or litigation support environments
• This role is based in Charlotte, NC or Richmond, VA and requires a hybrid schedule with regular in-office presence

Ready to meet us?

Please apply directly through our website or Linkedin. We are excited to hear from you! 

Pay Transparency Disclosure

The estimated base salary range for this role is $80,000 - $105,000 per year, plus bonus and benefits.

At Pattern Data, our compensation philosophy is built around fairness, transparency, and market alignment. Base salary represents just one part of our total compensation package, which also includes performance-based incentives, comprehensive benefits, and other rewards.

Final compensation will be determined based on several factors, including skills, experience, qualifications, geographical location and internal equity across the team.

We understand that exceptional candidates bring unique backgrounds and strengths.  If the scope of the role changes during the hiring process, we’ll update and communicate any adjusted range accordingly.

Pattern Data is committed to pay equity and to maintaining competitive, transparent compensation practices across all roles and teams.

We are looking for a hands-on Strategic Partnership Manager to own and grow our referral partner channel from the ground up. This role is the engine behind day-to-day partner relationships — keeping accounts healthy, optimizing the processes that drive referral volume, and overseeing the programs that make our partnership channel a competitive advantage in small business lending.

You’ll work closely with partners who refer small business clients to us for lending solutions, so a deep understanding of referral and affiliate program mechanics is a major plus. Experience in financial services — especially small business lending — is strongly preferred. If you’ve built or operated within a referral network in the lending space, you’ll feel right at home.

What you will do:

Account Management & Day-to-Day Partner Operations

• Serve as the primary point of contact for a dedicated portfolio of strategic and referral partners.
• Own the full partner lifecycle: onboarding, activation, ramp-up, and ongoing retention.
• Establish consistent engagement routines and proactive touchpoints to drive partner loyalty and production.
• Resolve partner issues quickly and decisively, positioning the company as the preferred, easiest-to-work-with lending partner.
• Maintain a pulse on each account’s health, flagging at-risk relationships early and intervening with targeted support.

Process Improvement & Program Optimization

• Continuously audit and improve the workflows, tools, and communication cadences that govern the partner channel.
• Identify friction points in the referral submission and funding pipeline and work cross-functionally to eliminate them.
• Design and refine scalable partner enablement programs: training materials, product guides, co-marketing resources, and incentive structures.
• Leverage CRM data (Salesforce) to surface insights on partner behavior and program performance, translating findings into operational improvements.

Referral Program Oversight

• Oversee the day-to-day operations of our referral and affiliate programs, ensuring partners understand the mechanics, expectations, and incentives.
• Monitor referral pipeline health — lead quality, submission consistency, conversion rates — and work with partners to close gaps.
• Collaborate with marketing and product teams to evolve program structure as market dynamics shift.
• Ensure program compliance with company policies and industry standards.

Performance Reporting

• Track and report on key partner KPIs: referral volume, activation rates, funding conversion, and portfolio growth.
• Deliver regular performance updates to the Director of Strategic Partnerships with data-driven recommendations.
• Maintain accurate, up-to-date records of all partner activity in Salesforce.

What We’re Looking For:

• 3–6 years of experience in account management, partner/channel management, or business development.
• Strong understanding of referral program mechanics — how they’re structured, what drives partner engagement, and how to optimize them.
• Demonstrated ability to manage a large portfolio of accounts simultaneously with a high degree of organization and follow-through.
• Excellent communication and relationship-building skills; comfortable engaging with partners of all sizes and sophistication levels.
• Analytical mindset: comfortable pulling and interpreting CRM and performance data to drive decisions.
• Self-starter who thrives in an individual contributor role with autonomy.
• Background in financial services, fintech, alternative lending, or banking preferred.
• Hands-on experience with referral or affiliate programs in small business lending specifically — this is a significant differentiator.
• Familiarity with affiliate/partner management platforms (e.g., Impact.com or similar).
• Working knowledge of small business lending products: term loans, lines of credit, revenue-based financing, etc.
• Experience with Salesforce or comparable CRM.

Kapitus Total Rewards Package Includes: 

• Competitive Base Salary Range of $89,700-$143,900. Kapitus is providing this as a good faith salary range to comply with applicable law. The applicant’s final salary will depend on a number of factors including the applicant’s geographic location, skills, and experience.
• Quarterly Incentive Compensation Eligibility – based on meeting KPI's and metrics

Summary:

CPI Security, in Charlotte, NC, is looking to hire a full-time Product Owner located in office at our corporate headquarters. The Product Owner is responsible for maximizing the value delivered by the product development team by defining and prioritizing the product backlog. Acting as a bridge between stakeholders and the development team, the Product Owner ensures that the team delivers high-quality products aligned with business objectives and customer needs. This role requires strong collaboration, decision-making, and strategic thinking to translate vision into actionable work while fostering an Agile culture.

Key Responsibilities

• Define, prioritize, and maintain the product backlog to ensure it reflects business priorities and user needs.
• Write, refine, and complete user stories, including detailed requirements and acceptance criteria, to provide clear and actionable guidance to the development team.
• Ensure backlog items are well-groomed and ready for development, reducing ambiguity and supporting efficient delivery.
• Serve as the primary liaison between the development team, business stakeholders, and customers.
• Actively engage with stakeholders to understand business goals, gather requirements, and ensure alignment on product vision and priorities.
• Define and communicate the product vision, ensuring alignment with organizational goals and market demands.
• Stay informed about industry trends, customer feedback, and competitive insights to shape the product roadmap.
• Actively participate in Agile ceremonies, including sprint planning, daily stand-ups, reviews, and retrospectives.
• Ensure the development team has a clear understanding of priorities and objectives for each sprint.
• Collaborate with the team to deliver incremental value, ensuring product releases meet quality and business expectations.
• Prioritize features and enhancements to balance technical debt, user satisfaction, and business value.
• Stay updated on Agile methodologies, industry standards, and technological advancements.
• Foster a culture of continuous improvement, encouraging team feedback and adapting processes as needed.
• Actively participate in Agile communities and learning opportunities to enhance knowledge and bring innovative ideas to the organization.
• Define key performance indicators (KPIs) and success metrics to evaluate the impact of delivered features.
• Regularly review and analyze product performance, providing insights for improvement.

Job Requirements

• Bachelor’s degree in Business, Computer Science, or a related field preferred.
• Proven experience as a Product Owner, Business Analyst, or in a similar role within an Agile environment.
• Strong understanding of Agile principles and frameworks (Scrum, Kanban, SAFe, etc.).
• Experience with product lifecycle management and delivering customer-centric solutions.
• Certified Scrum Product Owner (CSPO) or similar Agile certification preferred.
• Excellent communication and interpersonal skills to collaborate effectively with diverse stakeholders.
• Strong analytical and problem-solving skills to evaluate requirements and prioritize work.
• Familiarity with product management tools such as Jira, Azure DevOps, or similar platforms.
• Knowledge of the software development lifecycle (SDLC) and technical environments.

WHO WE ARE

DebtBook is an industry-leading fintech software platform that revolutionizes the way local government, higher education, and healthcare finance teams work. Our powerful, cloud-based software helps these organizations manage all aspects of their debt, cash, leases, and subscriptions, streamline financial reporting, and share information simply with others. We are passionate about modernizing treasury management and simplifying accounting compliance in the public sector,  allowing organizations to break through operational barriers to unlock strategic insights.

WHAT YOU’LL DO

In this critical, high-impact role, you will be the owner of the end-to-end Go-to-Market strategy for your assigned territory. Your primary mission is to establish and nurture long-term, high-value relationships with mid-sized and emerging municipal customers. This encompasses the entire sales lifecycle, including:

• Exceed monthly, quarterly, and annual targets for Net Revenue Retention from your existing book of business.
• Own and manage the entire sales cycle, from aggressive prospecting and lead generation to contract negotiation and final close.
• Conduct engaging product demonstrations and present the DebtBook value proposition to key decision-makers, including C-level and Treasury Department leadership.
• Proactively drive upsell and cross-sell opportunities within your existing customer base to maximize ARR.
• Maintain accurate and up-to-date records of the sales pipeline, contacts, and activities, and provide regular, accurate forecasts utilizing Salesforce.
• Work cross-functionally with our Customer Success and Product teams to ensure a seamless post-sale handoff, high customer adoption, and maximum return on investment (ROI).
• Confidently navigate complex public sector sales processes, including legal review and procurement cycles, to facilitate timely deal closures.
• Collaborate with marketing to refine strategic initiatives and generate high-quality qualified leads within your assigned territory.

WHAT YOU’LL BRING

• Minimum 3+ years of verifiable quota-carrying sales experience, with a strong track record in B2B SaaS sales required.
• Demonstrated success managing a complex, full-cycle sales process within the mid-market segment.
• Prior experience selling into Treasury, Finance, or Government departments is a significant asset.
• Knowledge of and experience leveraging a formal sales methodology (e.g., Sandler, SPIN, Gap, Challenger).
• Expertise in utilizing Salesforce (or equivalent high-level CRM) for pipeline management, activity logging, and accurate forecasting.
• Ambitious, highly resilient, and driven to thrive in the dynamic, fast-paced environment of a growing startup. You are comfortable managing ambiguity and change.

OUR “GOAT” VALUES

GROW Continuously

• We believe in continuous improvement, never accepting the status quo as good enough, and iterating to move quickly without compromising on quality.
• We are energized by the fast-paced rate of change that growth demands and see new challenges as opportunities for resilience and personal development.
• We are driven by curiosity to think creatively, innovate, and experiment, and we humbly incorporate lessons learned from success and failure along the journey.

OWN Your Outcomes

• We hold ourselves accountable for exceptional effort, execution, reliability, professionalism, and results that add tremendous value for customers.
• We are all individual contributors, responsible for delivering value to our customers, team, and company with every action we take. 
• As managers, we lead by example in both what we do and how we do it, and stay personally familiar with the work as we coach our teams.
• We follow through on our decisions and commitments with action.

ABOVE & Beyond 

• We create moments of magic, surprising and delighting our customers at every touchpoint.
• We run towards problems and enthusiastically jump in to help colleagues however we can be valuable.
• We take pride in proactively doing the extra little things that set us apart, even when no one is watching.

TEAM Over Ego

• There is no task needed at DebtBook that is beneath any of us.
• We work hard to be the teammate others want on their team.
• We have the courage to have hard conversations and the grace to receive honest feedback in pursuit of excellence.

WHY DEBTBOOK

DebtBook is a fast-growing company where we dream big, move fast, make an impact, and bring joy to everything we do. Our core values drive our success as an organization, and we are looking for talented teammates who share our passion for challenging the status quo, innovating in all we do, and wanting to make a difference.

When it comes to benefits and perks, we are committed to supporting our employees’ well-being to make their lives better, both in and out of the office. We offer:

• Competitive salaries plus equity (stock options) for all employees;
• Comprehensive health, dental, and vision insurance, 401(k) with 4% employer match; 
• Flexible work schedules and generous leave policies (including unlimited PTO);
• Professional development opportunities and tuition reimbursement;
• Family and wellness perks;
• In-person social events;
• Top-of-the-line equipment,  and a newly furnished office.

DebtBook is an Equal Opportunity Employer. We value diversity and prohibit discrimination and unlawful harassment in the workplace. All applicants will receive consideration for employment based upon their qualifications without regard to race, religion, color, national origin, ethnicity, gender, gender identity or expression, pregnancy, sexual orientation, age, marital status, genetic information, political affiliation, National Guard or veteran status, disability, or any other protected status under federal, state, or local law. We welcome and encourage applicants with disabilities to contact our team for assistance during the application and hiring process. We are committed to expanding accessibility and making reasonable accommodations in accordance with applicable law.