Work in your neighborhood and give back to your community. BAYADA Home Health Care has an immediate need for HHA's- Home Health Aides  to care for our clients. As a member of our home care team, you will be valued, respected, and heard. 

Part time and weekends
We have current job openings for HHA's- Home Health Aides  in the following locations:

• Liberty, NC client open: Tuesday, Wednesday and Friday from 5:00 p.m. to 9:00 p.m.
• Randleman client open: E/O Friday, Saturday and Sunday from 10:00 a.m. to 6:00 p.m.
• Asheboro client open: Sundays from 5:00 p.m. to 7:00 p.m.

BAYADA offers Caregivers:

• Weekly pay
• Flexible scheduling to fit your lifestyle 
• Short commute times – we try to match you to opportunities near your home  
• Positive work environment and the tools you need to do your job 
• Scholarship programs
• A stable working environment – we invest in our care team   
• Paid time off
• 24 / 7 on call clinical manager support
  
  

Qualifications for HHA's- Home Health Aides:

• Minimum one year PAID personal care experience  
  
  

Job Responsibilities for Home Health Aides- HHA's:

• Activities of daily living  
• Light housekeeping  
• Bathing  
• Grooming  
• Toileting  
• Nail care  
• Range of motion / exercises   
• Oral feeding   
• Home Management Tasks: laundry, meal preparation, bed making etc.  
• Assisting with ambulation  
• Medication assistance  

BAYADA recognizes and rewards our HHA's - Home Health Aides who set and maintain the highest standards of excellence. Join our caring team today! For additional information, please contact the office at 704-982-7070 or email Angela Kinsell at akinsell@bayada.com.

BAYADA Home Health Care has an immediate need for a Certified Nursing Assistant - CNA to care for our clients. As a member of our home care team, you will be valued, respected, and heard.

Pay Rate: $17/hr. CNA cases

Mt Pleasant client open: Tuesdays, Thursdays, and e/o Saturday from 9:00 a.m. to 7:00 p.m.

Albemarle CNA client: Open Saturday from 5:00 p.m. to 8:00 p.m. and e/o Sunday from 8:00 a.m. to 11:00 a.m. and 5:00 p.m. to 8:00 p.m.

Locust CNA client open: Saturday and Sunday 10:00 a.m. to 12:30 p.m.

BAYADA offers Certified Nursing Assistant - CNA

• Weekly pay
• Flexible scheduling to fit your lifestyle
• Short commute times – we try to match you to opportunities near your home
• Positive work environment and the tools you need to do your job
• Scholarship programs
• A stable working environment – we invest in our care team  
• Paid time off
• 24 / 7 on call clinical manager support

Qualifications for Certified Nursing Assistant - CNA

• Current license listed in good standing with the board

Job Responsibilities for Certified Nursing Assistant - CNA

• Activities of daily living
• Light housekeeping
• Bathing
• Dressing
• Grooming
• Toileting
• Nail care
• Range of motion / exercises
• Transfers /use of mechanical lifting devices
• Oral feeding
• Vital sign checks: temperature, pulse, respiration
• Home Management Tasks: laundry, meal preparation, bed making etc.
• Assisting with ambulation
• Medication assistance

BAYADA recognizes and rewards our Certified Nursing Assistant - CNA's who set and maintain the highest standards of excellence. Join our caring team today!  For additional information please contact the office at 704-982-7070 or email Angela Kinsell at akinsell@bayada.com

BAYADA Home Health Care has an immediate need for a Certified Nursing Assistant - CNA to care for our clients. As a member of our home care team, you will be valued, respected, and heard.

Pay rate: $17/hr. PRN Part time hours available.

Archdale, NC client open: Tues-Friday and Sundays from 8:00 a.m. to 11:00 a.m. or 9:00 a.m. to 12:00 p.m.

Franklinville, NC client open: Monday - Sunday 2.5 hours per day

BAYADA offers Certified Nursing Assistant - CNA

• Weekly pay
• Flexible scheduling to fit your lifestyle
• Short commute times – we try to match you to opportunities near your home
• Positive work environment and the tools you need to do your job
• Scholarship programs
• A stable working environment – we invest in our care team  
• Paid time off
• 24 / 7 on call clinical manager support

Qualifications for Certified Nursing Assistant - CNA

• Current license listed in good standing with the board

Job Responsibilities for Certified Nursing Assistant - CNA

• Activities of daily living
• Light housekeeping
• Bathing
• Dressing
• Grooming
• Toileting
• Nail care
• Range of motion / exercises
• Transfers /use of mechanical lifting devices
• Oral feeding
• Vital sign checks: temperature, pulse, respiration
• Home Management Tasks: laundry, meal preparation, bed making etc.
• Assisting with ambulation
• Medication assistance

BAYADA recognizes and rewards our Certified Nursing Assistant - CNA's who set and maintain the highest standards of excellence. Join our caring team today!  For additional information please contact the office at 704-982-7070 or email Angela Kinsell at akinsell@bayada.com

BAYADA Home Health Care has an immediate need for a Certified Nursing Assistant - CNA to care for our clients. As a member of our home care team, you will be valued, respected, and heard.

Cases are $17/hr.

Mt Pleasant client open: Tuesdays, Thursdays, and e/o Saturday from 9:00 a.m. to 7:00 p.m.

Albemarle CNA client: Open Monday, Tuesday, Thursday, Friday, Saturday and Sunday from 5:00 p.m. to 8:00 p.m. 

Locust CNA client open: Saturday and Sunday 10:00 a.m. to 12:30 p.m. 

BAYADA offers Certified Nursing Assistant - CNA

• Weekly pay
• Flexible scheduling to fit your lifestyle
• Short commute times – we try to match you to opportunities near your home
• Positive work environment and the tools you need to do your job
• Scholarship programs
• A stable working environment – we invest in our care team  
• Paid time off
• 24 / 7 on call clinical manager support

Qualifications for Certified Nursing Assistant - CNA

• Current license listed in good standing with the board

Job Responsibilities for Certified Nursing Assistant - CNA

• Activities of daily living
• Light housekeeping
• Bathing
• Dressing
• Grooming
• Toileting
• Nail care
• Range of motion / exercises
• Transfers /use of mechanical lifting devices
• Oral feeding
• Vital sign checks: temperature, pulse, respiration
• Home Management Tasks: laundry, meal preparation, bed making etc.
• Assisting with ambulation
• Medication assistance

BAYADA recognizes and rewards our Certified Nursing Assistant - CNA's who set and maintain the highest standards of excellence. Join our caring team today!  For additional information please contact the office at 704-982-7070 or email Angela Kinsell at akinsell@bayada.com

FLEXIBLE SCHEDULE          COMPREHENSIVE ORIENTATION          SUPPORTIVE TEAM

Join our Yavapai County Home Health office, and be a part of a quality-focused interdisciplinary care time, while providing 1.1 care to your clients!

BAYADA Home Health Care is currently seeking a Registered Nurse (RN) to join our team. You will be an integral member of a multi-disciplinary health care team that provides skilled nursing and rehabilitative care to clients, affording them the opportunity to remain at home. We believe our clients and their families deserve the highest quality home health care delivered with compassion, excellence, and reliability. Delivering this care is our highest priority and greatest joy. We want you to join us!

• Prior home health and OASIS experience required.
• Taking part in weekend on-call rotation required.
• Per diem Opportunity

How You’ll Make an Impact:

• Deliver 1:1 skilled nursing, intervention, and supportive care in accordance with individual care plan, including administration of medication, wound care and treatments

• Perform client assessments, provide education to the patient and/or their family, and monitor patients' condition.

• Accurately document observations, interventions, and evaluations pertaining to client care management and services provided, utilizing a state-of-the-art touch pad tablet

Compensation & Schedule:

• Competitive pay ranges with a weekly pay schedule 

• Flexible scheduling

Benefits You’ll Love:

• Health Insurance: Medical, dental, vision, prescription coverage, FSA and HSA options

• Recognition & Rewards: Recognition and Nurse Hero programs; referral bonuses

• Paid Time Off: PTO (paid time off) and paid holidays

• Reimbursements: Mileage reimbursement or schedule-specific benefits

• Life Insurance: Employer-paid life insurance

• Wellness: Employee Assistance Program (EAP)

Qualifications for a Registered BAYADA Nurse:

• A current nursing license in good standing in the state of Arizona

• Graduation from an accredited and approved nursing program, as indicated by school transcript or diploma

• Must have 1 year nursing experience

Thrive in a Culture That Cares:

We put your well-being first, fostering an inclusive and collaborative environment of belonging where you can achieve your goals. Don't just take our word for it:

• Newsweek's Greatest Workplace for Overall, Women, Parents & Families, Diversity

• Forbes Best Employers for Veterans

As a BAYADA Registered Nurse you will be prepared to succeed.

• Paid training from day one in the office, in the home, and online to make sure you feel confident

• Clinical support whenever you need it around the clock

BAYADA recognizes and rewards our RNs who set and maintain the highest standards of excellence. We can’t wait to meet you!

As a 501(c)(3) non-profit employer you can join a mission-driven organization and you may qualify for Public Service Loan Forgiveness (PSLF) while making a real impact.

Locations We’re Hiring: Prescott

Type: Per Diem

How You’ll Make an Impact:

• Perform diagnostic tests and measurements, such as the mobility/range of joints, transfer status, stability, patterns and appearance of ambulation, strength and endurance, balance testing, and safety assessments

• Develop and implement appropriate individualized care plans, including manual therapeutic exercises, gait training, balance, and other interventions

• Implement integumentary protective interventions to prevent wound formation and promote wound repair utilizing evidence-based dressings and topical agents

• Continually assess and revise the Physical Therapy - PT care plan

• Educate and instruct clients, family members, or other client representatives, in rehabilitative care and activities necessary to promote the client's health, safety, and independent living.

• Accurately document observations, interventions, and evaluations pertaining to patient care management and services provided, utilizing a state-of-the-art touch pad tablet

Compensation & Schedule:

• $75-80 pay per point model

• Flexible scheduling, M-F

Benefits You’ll Love:

• Health Insurance: Medical, dental, vision, prescription coverage, FSA and HSA options

• Recognition & Rewards: Recognition and Therapy Hero programs; referral bonuses

• Paid Time Off: PTO (paid time off) and paid holidays

• Reimbursements: Mileage reimbursement or schedule-specific benefits

• Life Insurance: Employer-paid life insurance

• Wellness: Employee Assistance Program (EAP)

Qualifications for a BAYADA Physical Therapist:

• A current Physical Therapist - PT license in Arizona

• Graduation from a program approved by the American Physical Therapy Association or the Committee on Allied Health Education and Accreditation of the American Medical Association, as indicated by school transcript or diploma

• Solid computer skills; prior experience with electronic medical records (EMR) preferred

As a BAYADA Physical Therapist you will be prepared to succeed.

• Paid training from day one in the office, in the home, and online to make sure you feel confident

• Clinical support whenever you need it around the clock

BAYADA recognizes and rewards our PTs who set and maintain the highest standards of excellence. We can’t wait to meet you!

Locations We’re Hiring: Tri City area with extensions to Paulden and Cordes Lake

Type: Per Diem

Make an Impact as a Licensed Practical Nurse (LPN) at BAYADA Home Health Care

BAYADA Home Health Care is seeking a Licensed Practical Nurse (LPN) to join Yavapai Visits team. We believe our clients and their families deserve the highest quality home health care delivered with compassion, excellence, and reliability. Delivering this care is our highest priority and greatest joy. We want you to join our close-knit team in Prescott!

How You’ll Make an Impact:

• Executes established client care plan and the physician’s plan of treatment

• Performs patient care and treatment including but not limited to, taking blood pressures reading, wound care, measure of vital signs, collection of blood samples, administration of prescribed medication, in accordance with the providers treatment plan

• Reports any changes in the client’s condition to the nursing supervisor and physician; executes and properly documents any new doctor’s orders

• Accurately document observations and interventions pertaining to nursing care utilizing a state-of-the-art touch pad tablet

Compensation & Schedule: 

• Weekly pay starting at $40 per visit 

• Flexible scheduling, M-F

Benefits You’ll Love: 

• Education & Development: Scholarship and development opportunities, free courses, and on-the-job training 

• Recognition & Rewards: Recognition programs, referral bonuses 

• Positive Work Environment: Stable and supportive work environment with around the clock clinical support and a caring team environment 

• Reimbursements: Mileage reimbursement 

• Life Insurance: Employer-paid life insurance

• Wellness: Employee Assistance Program (EAP)

Qualifications for BAYADA LPNs: 

• A current nursing license in good standing in Arizona

• Graduation from an accredited and approved nursing program, as indicated by school transcript or diploma 

• One year of clinical experience as a Licensed Practical Nurse

 Thrive in a Culture That Cares:

We put your well-being first, fostering an inclusive and collaborative environment of belonging where you can achieve your goals. Don't just take our word for it:

• Newsweek's Greatest Workplace for Overall, Women, Parents & Families, Diversity

• Forbes Best Employers for Veterans

As a BAYADA Licensed Practical Nurse you will be prepared to succeed.

• Paid training from day one in the office, in the home, and online to make sure you feel confident

• Clinical support whenever you need it around the clock

BAYADA recognizes and rewards our LPNs who set and maintain the highest standards of excellence. We can’t wait to meet you!

Locations We’re Hiring: Tri City area with extensions to Paulden and Cordes Lake

Type: PRN

Physical Therapist – Outpatient Ortho  

Build Your Outpatient Physical Therapy Career with us! 

At Rocky Mountain Spine and Sport Physical Therapy, part of the Upstream Rehabilitation network, you can focus on patient care while advancing your career in outpatient orthopedic physical therapy.  

We’re hiring full-time, part-time, and PRN Physical Therapists — including new grads — who want competitive pay, strong mentorship, and a clear path to professional growth that flexes with every stage of your career.  

Why Clinicians Choose Rocky Mountain Spine and Sport Physical Therapy

• Competitive Physical Therapist salary: $80,000 to $95,000 / year 

• Achievable monthly clinical bonus program, over 90% of clinicians qualify 

• Student loan repayment assistance – directly to the principle of your loan! 

• 100% employer paid medical health insurance premium option available 

• Dental and Vision insurance  

• 401(k) with company match 

• Generous PTO and paid holidays 

• Structured onboarding for new-grad Physical Therapists and ongoing mentorship 

• In-house Residency/Fellowship programs and robust CEU opportunities – with annual allowance! 

• Path to clinic ownership / partnership for long-term growth 

• Modern clinical technology that reduces documentation time so you can focus on patients 

• Supportive team and leadership invested in your success 

What You’ll Do as a Physical Therapist 

• Develop individualized, evidence-based care plans for your patients 

• Deliver high-quality, outcomes-driven therapy 

• Collaborate with peers in a fun, values-driven team environment 

• Build lasting connections with patients and local providers 

• Continue learning and growing through Upstream’s education and development programs 

Qualifications 

• Graduate of an accredited Physical Therapy program (DPT or equivalent) 

• Active Colorado Physical Therapist license (or eligible)

A Better Place to Build Your PT Career 

When you join Upstream Rehabilitation, you get the strength of a national network with the feel of a local clinic. 

Our central support teams handle the administrative work, so you can focus on what matters most — the patient in front of you. With a network of over 1,200 clinics coast-to-coast across 26 brand partners, we lead the industry in quality outcomes, leveraging data, technology, and innovation to reduce paperwork and give you more time for care. 

You’ll be part of a fantastic group of clinicians who shape our culture, create a positive work environment, and know how to have fun along the way. It’s easy to see why so many Physical Therapists choose to grow their careers with Upstream. 

Estimated pay ranges listed above are based on several factors including but not limited to your pay class, experience, background and geographic location of the clinic 

Benefits and eligibility are dependent on employment status and pay class (full-time, part-time, or PRN). Specific details will be provided during the hiring process. 

#RMSSPT1

Physical Therapist Assistant – Outpatient Orthopedics 

Tyrone, PA 

Grow Your Physical Therapist Assistant Career with Us! 

 At Drayer Physical Therapy, part of the Upstream Rehabilitation network, you’ll have the support, mentorship, and tools you need to thrive as a Physical Therapist Assistant (PTA) in a modern outpatient orthopedic setting. 

We’re hiring full-time, part-time, and PRN PTAs who are passionate about helping patients recover movement and return to the activities they love. Whether you’re a recent graduate or an experienced clinician, you’ll find a collaborative environment, competitive pay, and a clear career path that grows with you. 

Why Clinicians Choose Drayer Physical Therapy:

• Competitive Physical Therapist Assistant salary $27.00 - $32.00 / hour

• Achievable monthly clinical bonus program, over 90% of clinicians qualify 

• 100% employer paid medical health insurance premium option available 

• Dental and Vision insurance 

• 401k with company match 

• Generous PTO and paid holidays 

• Structured onboarding and mentorship for new-grad PTAs  

• Robust continuing education and CEU opportunities through Upstream - with annual allowance! 

• Pathways for professional development and long-term career advancement 

• Modern clinical technology that reduces documentation time so you can focus on patients 

• A supportive team and leadership invested in your success 

What You’ll Do as a Physical Therapist Assistant 

• Deliver hands-on, evidence-based care under the supervision of a licensed Physical Therapist 

• Help patients improve mobility, strength, and function through individualized treatment plans 

• Track patient progress and collaborate closely with your clinical team 

• Foster positive relationships with patients, providers, and your local community 

• Continue your professional growth through Upstream’s mentorship and learning programs 

Qualifications 

• Graduate of an accredited Physical Therapist Assistant program 

• Active Pennsylvania PTA license (or eligibility)  

A Better Place to Build Your PTA Career 

When you join Upstream Rehabilitation, you get the strength of a national network with the feel of a local clinic. 

Our central support teams handle the administrative work, so you can focus on what matters most — the patient in front of you. With a network of over 1,200 clinics coast-to-coast across 26 brand partners, we lead the industry in quality outcomes, leveraging data, technology, and innovation to reduce paperwork and give you more time for care. 

You’ll be part of a fantastic group of clinicians who shape our culture, create a positive work environment, and know how to have fun along the way. It’s easy to see why so many Physical Therapists choose to grow their careers with Upstream. 

Estimated pay ranges listed above are based on several factors including but not limited to your pay class, experience, background and geographic location of the clinic 

Benefits and eligibility are dependent on employment status and pay class (full-time, part-time, or PRN). Specific details will be provided during the hiring process. 

Physical Therapist Assistant – Outpatient Orthopedics 

Roaring Spring, PA

Grow Your Physical Therapist Assistant Career with Us! 

At Drayer Physical Therapy, part of the Upstream Rehabilitation network, you’ll have the support, mentorship, and tools you need to thrive as a Physical Therapist Assistant (PTA) in a modern outpatient orthopedic setting. 

We’re hiring full-time, part-time, and PRN PTAs who are passionate about helping patients recover movement and return to the activities they love. Whether you’re a recent graduate or an experienced clinician, you’ll find a collaborative environment, competitive pay, and a clear career path that grows with you. 

Why Clinicians Choose Drayer Physical Therapy:

• Competitive Physical Therapist Assistant salary $27.00 - $32.00 / hour

• Achievable monthly clinical bonus program, over 90% of clinicians qualify 

• 100% employer paid medical health insurance premium option available 

• Dental and Vision insurance 

• 401k with company match 

• Generous PTO and paid holidays 

• Structured onboarding and mentorship for new-grad PTAs  

• Robust continuing education and CEU opportunities through Upstream - with annual allowance! 

• Pathways for professional development and long-term career advancement 

• Modern clinical technology that reduces documentation time so you can focus on patients 

• A supportive team and leadership invested in your success 

What You’ll Do as a Physical Therapist Assistant 

• Deliver hands-on, evidence-based care under the supervision of a licensed Physical Therapist 

• Help patients improve mobility, strength, and function through individualized treatment plans 

• Track patient progress and collaborate closely with your clinical team 

• Foster positive relationships with patients, providers, and your local community 

• Continue your professional growth through Upstream’s mentorship and learning programs 

Qualifications 

• Graduate of an accredited Physical Therapist Assistant program 

• Active Pennsylvania PTA license (or eligibility)  

A Better Place to Build Your PTA Career 

When you join Upstream Rehabilitation, you get the strength of a national network with the feel of a local clinic. 

Our central support teams handle the administrative work, so you can focus on what matters most — the patient in front of you. With a network of over 1,200 clinics coast-to-coast across 26 brand partners, we lead the industry in quality outcomes, leveraging data, technology, and innovation to reduce paperwork and give you more time for care. 

You’ll be part of a fantastic group of clinicians who shape our culture, create a positive work environment, and know how to have fun along the way. It’s easy to see why so many Physical Therapists choose to grow their careers with Upstream. 

Estimated pay ranges listed above are based on several factors including but not limited to your pay class, experience, background and geographic location of the clinic 

Benefits and eligibility are dependent on employment status and pay class (full-time, part-time, or PRN). Specific details will be provided during the hiring process. 

Position Objective:

Provides psychiatric nursing care including intake, assessment and interventions (including crisis interventions). Provides care for psychiatric patients including medication administration and medication management as needed. For the inpatient unit, initiates the interdisciplinary care plan. For the mental health emergency department, collaborates with ED and MH team with final disposition authorized by the Emergency Department MD and Mental Health Clinician. Assists with discharge planning and education. Collaborates with all colleagues and communicates in a professional manner.

 Essential Job Duties:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Clinical Decision Making/Judgment:

• Demonstrates clinical nursing knowledge and skill in the specialization of the unit
• Demonstrates the ability to apply the nursing process effectively in the care of culturally diverse patients and families
• Demonstrates the ability to utilize all applicable laws and regulations, policies, standards, guidelines and evidence-based practice in the provision of patient/family care
• Organizes and reprioritizes patient care activities based on subtle and overt and/or environmental changes
• Consistently and thoroughly assesses patients to collect data and identify learning needs according to established standards and policies
• Utilizes a systematic, continuous and complete analysis of assessment data to develop individualized problem lists for assigned patients
• Develops and individualizes a plan of care for each patient in accordance with established standards, appropriate prioritization of problems/needs, and mutually agreed upon goals;
• Efficiently implements the patient's plan of care in accordance with applicable standards, policies, procedures and guidelines
• Demonstrates proficiency in medication administration, pain management and other unit or initiative specific skills
• Continuously evaluates the effectiveness of the plan(s) of care, making revisions and recommendations based on analysis of patient responses to interventions.

Nurse-Patient Family Relationships:

• Demonstrates the ability to assess the patient/family learning needs, readiness to learn, learning style, and presence of barriers to learning
• Demonstrates the ability to develop, implement and evaluate teaching plans for patient populations in unit specialty in accordance with applicable standards
• Demonstrates the ability to apply knowledge of growth and development across the life span to the care of patients
• Provides direct patient care to patients and families in a culturally, developmentally and ethically appropriate manner
• Plans of care address the physical, psychosocial, spiritual and learning needs of the patient/family.

Clinical Scholarship:

• Participates in QI, CPI and risk management activities at the unit, department or organizational level
•  Demonstrates the ability to effectively perform and improve all processes in order to achieve excellence with regard to AAMC’s quality standards and benchmarks
• Supports the use of evidence based guidelines and organizational policies and procedures to promote safe patient care and a safe practice environment.

Clinical Leadership:

• Participates in unit shared governance according to departmental standards
• Participates in the education and orientation of new staff
• Delegates patient care activities as appropriate; evaluates delegated activities for expected patient care outcomes
• Employs real time computer documentation when completing patient record.
• Performs charge nurse duties as needed and supervises other nursing staff as needed.

Educational/Experience Requirements:

• 1 – 3 years-Psychiatric Nursing.
• Successful completion of approved nursing program. If not BSN, actively working on completion

Required License/Certifications:

• Current licensure as a registered nurse by the Maryland Board of Nursing.
• American Heart Association Healthcare Providers BLS.
• Adherence to credentialing requirements of Luminis Health as stated in the nursing bylaws.

Working Conditions, Equipment, Physical Demands:

There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens and agitated patients.

Physical Demands – Medium Work.  Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move object.

The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.

The above job description is an overview of the functions and requirements for this position.  This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.

Registered Nurse Manager 

The Legacy at North Augusta – Staunton, VA

Position: Assisted Living Clinical Program Manager (Registered Nurse Manager)
Compensation: $90,000 – $110,000 annually, based on experience, credentials, and demonstrated leadership.

At The Legacy at North Augusta, every day is an opportunity to lead with clinical excellence, compassion, and purpose. As our Registered Nurse Manager for Assisted Living, you will oversee the clinical operations of our assisted living program while guiding a dedicated team that is passionate about enriching the lives of older adults through person-centered care.

Why You’ll Love This Role

• Purposeful Clinical Leadership: Lead an assisted living clinical program where your nursing expertise, judgment, and compassion directly impact residents, families, and team members.
• Team Development: Mentor, coach, and support a compassionate care team, fostering a culture of accountability, respect, and continuous improvement.
• Operational & Clinical Influence: Partner with leadership to manage daily clinical operations, staffing, and resident care outcomes, ensuring our community meets and exceeds quality and regulatory standards.
• Professional Growth: Access ongoing leadership development, continuing education, and advancement opportunities within a mission-driven organization.
• Supportive Environment: Collaborate with an engaged leadership team that values transparency, open communication, and shared success.

What You’ll Do

• Provide clinical leadership and direction for the assisted living nursing services, ensuring safe, high-quality, person-centered care.
• Supervise, coach, and evaluate clinical and caregiving staff, promoting best practices and adherence to policies and procedures.
• Oversee assessments, care planning, care coordination, and documentation to ensure regulatory compliance and optimal resident outcomes.
• Partner with the leadership team on staffing, scheduling, and resource allocation to support quality care and operational efficiency.
• Ensure ongoing readiness for surveys, licensing, and compliance with all applicable state and federal regulations.
• Lead quality improvement efforts by monitoring clinical indicators, implementing corrective actions, and driving best-practice initiatives.
• Build strong, positive relationships with residents, families, and healthcare partners, serving as a trusted clinical resource and advocate.
• Champion a culture of safety, respect, and resident well-being in all aspects of care delivery.

What We’re Looking For

• Registered Nurse (RN) License in good standing, as required by state regulations.
• Current certification in CPR and Adult First Aid through the American Red Cross and/or American Heart Association.
• Prior experience in a healthcare setting; assisted living or long-term care experience strongly preferred.
• Completion of required assisted living manager training (state-specific requirements apply).
• Minimum 3–5 years of supervisory or leadership experience in an assisted living or long-term care environment, preferably in Virginia.
• Demonstrated ability to lead, coach, and develop clinical and caregiving staff.
• Strong written and verbal communication skills, with the ability to maintain confidentiality of resident information.
• High level of professionalism, empathy, and respect for the rights, dignity, and sensitivities of older adults and individuals with disabilities.
• Proficiency with electronic health records (EHR), electronic medication administration records (eMAR), and Microsoft Office applications.
• Successful completion of required background checks, including a sworn statement or affirmation and a criminal history check free of barrier crimes.

Why Our Team Thrives

The Legacy at North Augusta, a community of National Lutheran Communities & Services, believes that culture drives exceptional care. We prioritize authenticity, compassion, and teamwork, encouraging each team member to bring their whole self to work every day.

Our benefits and perks include:

• Up to 5 weeks of PTO in your first year
• 403(b) retirement plan with employer match
• Comprehensive medical, dental, and vision coverage
• Employer-paid life and disability insurance
• Tuition reimbursement and ongoing professional development opportunities
• Team recognition programs, discounted meals, and pet insurance

Join The Legacy at North Augusta as our next Registered Nurse Manager – Assisted Living Clinical Program Manager and help shape a thriving community where residents and team members flourish together.

Apply today and bring your leadership legacy to life!

Physical Therapist Assistant – Outpatient Orthopedics 

Lebanon, PA

Grow Your Physical Therapist Assistant Career with Us! 

At Drayer Physical Therapy, part of the Upstream Rehabilitation network, you’ll have the support, mentorship, and tools you need to thrive as a Physical Therapist Assistant (PTA) in a modern outpatient orthopedic setting. 

We’re hiring full-time, part-time, and PRN PTAs who are passionate about helping patients recover movement and return to the activities they love. Whether you’re a recent graduate or an experienced clinician, you’ll find a collaborative environment, competitive pay, and a clear career path that grows with you. 

Why Clinicians Choose Drayer Physical Therapy

• Competitive Physical Therapist Assistant salary $27.00 - $32.00 / hour

• Achievable monthly clinical bonus program, over 90% of clinicians qualify 

• 100% employer paid medical health insurance premium option available 

• Dental and Vision insurance 

• 401k with company match 

• Generous PTO and paid holidays 

• Structured onboarding and mentorship for new-grad PTAs  

• Robust continuing education and CEU opportunities through Upstream - with annual allowance! 

• Pathways for professional development and long-term career advancement 

• Modern clinical technology that reduces documentation time so you can focus on patients 

• A supportive team and leadership invested in your success 

What You’ll Do as a Physical Therapist Assistant 

• Deliver hands-on, evidence-based care under the supervision of a licensed Physical Therapist 

• Help patients improve mobility, strength, and function through individualized treatment plans 

• Track patient progress and collaborate closely with your clinical team 

• Foster positive relationships with patients, providers, and your local community 

• Continue your professional growth through Upstream’s mentorship and learning programs 

Qualifications 

• Graduate of an accredited Physical Therapist Assistant program 

• Active Pennsylvania PTA license (or eligibility)  

A Better Place to Build Your PTA Career 

When you join Upstream Rehabilitation, you get the strength of a national network with the feel of a local clinic. 

Our central support teams handle the administrative work, so you can focus on what matters most — the patient in front of you. With a network of over 1,200 clinics coast-to-coast across 26 brand partners, we lead the industry in quality outcomes, leveraging data, technology, and innovation to reduce paperwork and give you more time for care. 

You’ll be part of a fantastic group of clinicians who shape our culture, create a positive work environment, and know how to have fun along the way. It’s easy to see why so many Physical Therapists choose to grow their careers with Upstream. 

Estimated pay ranges listed above are based on several factors including but not limited to your pay class, experience, background and geographic location of the clinic 

Benefits and eligibility are dependent on employment status and pay class (full-time, part-time, or PRN). Specific details will be provided during the hiring process. 

Position Purpose  

The Medical Assistant Instructor is responsible for providing subject matter instruction to students in a classroom or lab setting. This position is required to teach assigned classes as scheduled or as assigned, and perform administrative functions related to teaching.  

Key Duties 

• Teach classes on a regularly scheduled basis assigned and create a welcoming environment for students that is conducive to learning. 
• Assist Program Coordinator, Campus Director of Education, or Campus Executive Director in developing curriculum, preparing course materials, class scheduling, and maintaining tools and equipment used by students.
• Maintain a neat and orderly classroom or lab.
• Establish and maintain academic and attendance records for student files. Medical Assistant Instructor
• Submit attendance, grades, student evaluations, and all other reports/documentation to Supervisor or appropriate personnel as required by established procedures.
• Notify Supervisor of any current or potential issues which warrant immediate attention.
• Utilize proven retention techniques approved by the school to assist students.
• Complete performance-based teacher education modules as assigned by Supervisor, based on outcomes of classroom observations, instructor evaluations, and student completed surveys.
• Attend and/or conduct in-service training, faculty meetings or other mandatory meetings.
• Assist with the department equipment and supplies inventory and submit replenishment requests to Supervisor or appropriate personnel.
• Alert Supervisor to student absences, especially on first, third and fifth absence occurrences.  
• Perform and complete other tasks that may be assigned by the Supervisor. 

Required Qualifications 

To perform this job successfully, an individual must be able to perform each essential duty in a satisfactory manner. The requirements listed below are representative of the knowledge, skill and/or ability required for this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Minimum of an Associate’s Degree if teaching in a degree program.
• Must have a minimum of 3 years related practical work experience in the subject matter.  
• RMA or CCMA certification. BLS current or within 6 months of hire date.
• Must demonstrate an up-to-date knowledge and continue study of the subject matter.  
• Ability to work in a fast-paced, performance-driven, compliance-oriented educational environment.  
• Detail-oriented, analytical, highly organized, and have the ability to multi-task and work well under pressure.  
• Demonstrate a high level of integrity, strong work ethic, and professionalism.  
• Persuasive and effective verbal and written communication skills, with a strong focus on customer service in an educational setting.  
• Highly motivated and goal-oriented, with strong problem-solving skills.  
• Must be able to work independently and as collaborative team member and have exceptional interpersonal skills. Medical Assistant Instructor
• Excellent computer skills are required with proficiency in MS Office applications including, but not limited to, Word, Excel, Outlook, SharePoint, and Teams. 
• Exhibits a positive, team-oriented attitude by remaining flexible and available to work outside of scheduled hours when needed, as directed by the Supervisor.
• Ability and willingness to travel locally or overnight occasionally for business.  

 Preferred Qualifications 

• CampusNexus experience

Work Schedule

Monday – Thursday: 8:00am -2:00pm

What We Offer  

The salary for this position pays up to $25 an hour, based on experience, qualifications, and other relevant factors. 

Our office, Southwest Florida Oral Surgery - Fort Myers in Fort Myers, FL is seeking a Patient Care Coordinator to join our busy specialty practice. This role also brings an exciting change of scenery — you’ll get to travel to our beautiful Cape Coral and Naples locations while expanding your professional network!

Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about the role, our team and why we could be the right next step in your career.   

Your Responsibilities 

You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following:  

• Welcoming patients to the dental office  
• Maintaining accurate patient records   
• Answering all incoming calls and redirecting them or keeping messages   
• Check, sort and forward emails  
• Keep updates records and files   
• Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.)  
• Some travel to our Cape Coral and Naples location as needed

As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed.   

Your Background 

You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You’re an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following:  

• 1-2 years of proven experience as front desk representative, agent or relevant position 
• Familiarity with office machines (e.g fax, printer ect.)  
• Strong communication and people skills  
• Good organizational and multi-tasking abilities   
• Problem-solving skills  
• Customer service orientation   
• A high school diploma   
• Desires to help your patients 

 If this sounds like you, you will fit right in with the team!  

 Why You Should Join Our Team   

A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results.   

We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives—at home, at work and everywhere in between.   

Your Benefits & Perks: 

• BCBS Medical & Dental insurance Options 
• VSP Vision Coverage      
• Complimentary Life Insurance Policy (employee only)
• Short-term & Long-Term Disability   
• Pet Insurance Coverage  
• 401(k) plan w/match options
• HSA / FSA Account Access 
• Identity Theft Protection 
• Legal Services Package 
• Hospital/Accident/Critical Care Coverage 
• Paid Time Off

8267 College Parkway Fort Myer, FL 33919

Discover Rewarding Work as a Home Health Aide. 

Are you looking for a meaningful career, where you can make a difference in the lives of others—and yours as well? 

At BAYADA, we seek people who share our passion for caring and are committed to helping people live their best lives at home. As a member of our personal care and companionship team, you will do truly meaningful work—and be valued, respected, and heard. While you support clients one-on-one with activities of daily living, we’ll support you with training, flexibility, and a team dedicated to creating a great employee experience. We are currently recruiting for a Home Health Aide (HHA) to reliably serve patients in the following counties:

• Yanceyville

What you’ll do: 

• Following a written plan of care by a registered nurse, you’ll provide personal care services, household support, and companion care (homemaker) services to help adults stay safe and independent at home. 

As a BAYADA HHA, you’ll have the opportunity to develop close relationships with your clients while you help them with:

• Activities of daily living: bathing, grooming, toileting, nail care, etc.   
• Household support: light housekeeping, laundry, bed making etc.   
• Meal preparation and feeding 
• Range of motion/exercises   
• Assisting with ambulation (Transfers/use of mechanical lifting devices)  
• Medication reminders   

What makes you a great candidate: 

• Previous home health care or patient care welcomed, but not required. We will train you.
• A passion for caregiving and a desire to help others.
• A commitment to being present and providing quality care.
• Empathy, patience, kindness, and respect.
• Ability to travel to clients’ homes as assigned.
• The commitment to deliver patient care as you would want those you love to be treated, with compassion, excellence, and reliability – The BAYADA Way.

Why you’ll love what you do at BAYADA 

As a mission-driven, not-for-profit organization, we are committed to providing patients with the highest-quality care, enabling them to live safely at home with comfort, independence, and dignity. And we are just as dedicated to your satisfaction and success. 89% of employees say they are proud to work for BAYADA! 

As a BAYADA HHA, you’ll enjoy: 

• 24/7 clinical support
• Weekly pay
• Being part of a larger care team so you’ll never feel alone.
• Flexible schedules for work/life balance: full-time, part-time, per-diem, and on-call.
• Short commute times – we try to match you to opportunities near you
• One-on-one patient care
• A stable work environment—we have been serving clients since 1975!
• PTO and benefits offerings as eligible
• Career advancement support including ongoing training and scholarships
• The highest safety standards

Physical Therapist Assistant – Outpatient Orthopedics

York PA 

Grow Your Physical Therapist Assistant Career with Us!

At Drayer Physical Therapy, a part of the Upstream Rehabilitation network, you’ll have the support, mentorship, and tools you need to thrive as a Physical Therapist Assistant (PTA) in a modern outpatient orthopedic setting.

We’re hiring full-time, part-time, and PRN PTAs who are passionate about helping patients recover movement and return to the activities they love. Whether you’re a recent graduate or an experienced clinician, you’ll find a collaborative environment, competitive pay, and a clear career path that grows with you.

Why Clinicians Choose Drayer Physical Therapy

• Competitive Physical Therapist Assistant rates: $27.00 - $34.00 / hour
• Achievable monthly clinical bonus program, over 90% of clinicians qualify
• 100% employer paid medical health insurance premium option available
• Dental and Vision insurance
• 401k with company match
• Generous PTO and paid holidays
• Structured onboarding and mentorship for new-grad PTAs
• Robust continuing education and CEU opportunities through Upstream - with annual allowance!
• Pathways for professional development and long-term career advancement
• Modern clinical technology that reduces documentation time so you can focus on patients
• A supportive team and leadership invested in your success

What You’ll Do as a Physical Therapist Assistant

• Deliver hands-on, evidence-based care under the supervision of a licensed Physical Therapist
• Help patients improve mobility, strength, and function through individualized treatment plans
• Track patient progress and collaborate closely with your clinical team
• Foster positive relationships with patients, providers, and your local community
• Continue your professional growth through Upstream’s mentorship and learning programs

Qualifications

• Graduate of an accredited Physical Therapist Assistant program
• Active Maryland PTA license (or eligibility)

A Better Place to Build Your PTA Career

When you join Upstream Rehabilitation, you get the strength of a national network with the feel of a local clinic.

Our central support teams handle the administrative work, so you can focus on what matters most — the patient in front of you. With a network of over 1,200 clinics coast-to-coast across 26 brand partners, we lead the industry in quality outcomes, leveraging data, technology, and innovation to reduce paperwork and give you more time for care.

You’ll be part of a fantastic group of clinicians who shape our culture, create a positive work environment, and know how to have fun along the way. It’s easy to see why so many Physical Therapists choose to grow their careers with Upstream.

Estimated pay ranges listed above are based on several factors including but not limited to your pay class, experience, background and geographic location of the clinic

Benefits and eligibility are dependent on employment status and pay class (full-time, part-time, or PRN). Specific details will be provided during the hiring process

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN MORE ABOUT UPSTREAM

The Company is seeking a highly motivated, self-starter who is looking for a challenging career with a fast-growing company in the specialty pharmacy management services.  Critical to this position is a person who is able to work independently and establish strong and credible relationships with patients, clinicians and internal Shields staff.  Applicants should be results-oriented with a positive outlook, and a clear focus on high patient quality and service. Detail orientation and strong administrative/organization skills are required.   Mature, approachable, professional and comfortable in dealing with others both in-person and on the phone.  Applicant must be reliable, tolerant, and determined; an empathetic communicator, able to see things from the other person's point of view.  Most importantly, person must be able to work as a member of a close-knit team.

Provides integrated support to patients and pharmacists by providing a 'hands-on" approach to total quality patient care. Works closely with patients to deliver a full continuum of medication adherence support by utilizing our various tools and applications. Encourages patients of specialty clinics to utilize pharmacy to fully benefit from its superior patient care services. Given that the Pharmacy Liaison will be located in one of the medical center clinics, seamlessly integrating with the clinic team (doctors, nurses, staff, etc.) is critical to the liaison's success.

Job Duties:

• Provide "legendary" care to hospital patients by providing a full suite of custom medication management services
• As a member of the clinic team, work seamlessly alongside hospital clinicians to serve patients both face-to-face and over the phone
• Educate prospective pharmacy patients on how hospital serves patients and improves their overall care;
• Support outpatient retail and specialty prescription medication needs;
• Grow the specialty pharmacies patient population
• Ensure that patients remain on track with medication regimens- outbound therapy/medication adherence check-ups; secures refill prescriptions, etc;
• Communicate effectively with the centralized Patient Service Center with respect to such communications as: the refill report, the zero-fill report, the monthly outstanding report and the appointment list;
• Help develop new processes to ensure smooth operations and patient care;
• Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication;
• Identify supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids;
• Answer, resolve and triage inbound inquiries;
• Perform refill reminder calls under the supervision of a pharmacist;
• Resolve insurance related issues, including prior authorizations (PAs), and assist patients with various forms of financial assistance;
• Ensure appropriate documentation in all required systems/tracking mechanisms;
• Manage, organize, and update relevant data using database applications;
• Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards;
• Identify trends, resolves problems; recommend improvements; implement change;
• Actively participate in process improvement initiatives;
• Act as a value-added business partner to stakeholders throughout the organization;
• Protect organization's value by keeping information confidential;
• Update knowledge by participating in educational opportunities; reading professional publications; maintaining networks; participating in professional organizations;
• Willing to do whatever is necessary for the betterment of the Company;
• Other duties as assigned;

Experience/ Education:

Required Licensure/Certification:  We are seeking experienced pharmacy technicians. Nationally certified as a CPhT is preferred but not required

Years of Experience: Required 2 years, Preferred 3-5 years experience as a Pharmacy Technician

Education: High School Diploma or GED required

Skills:  Strong interpersonal communication skills, ability to work independently and demonstrate good judgement, strong verbal and written communication, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other software programs and able to extract relevant information; strong organizational/administrative skills a must 

Traits: Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator

Other:  Energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data

Specialties: Knowledge of transplant, hepatitis C, infectious disease (including HIV), and/or oncology a plus

This information is being provided to promote pay transparency and equal employment opportunities at Shields Health Solutions. An employee in this position can expect a salary rate between $55,000.00 and $70,000.00 plus bonus pursuant to the terms of any bonus plan if applicable. The actual salary will depend on experience, seniority, geographic location, and other factors permitted by law.

Manager Patient Services

The Company is seeking someone with strong people management skills highly motivated, self-starter who is looking for a challenging career with a fast-growing company in the specialty pharmacy management services. This applicant should be results-oriented with a positive outlook, and a clear focus on high quality. A natural forward planner who critically assesses their own performance. The ideal candidate should have front-line employee management experience with a background in pharmacy or healthcare.  Applicant should be service-oriented with a motivational style incorporating a clear focus on performance accountability and employee development. The applicant must be able to work as a member of a close-knit team.

The Manager of Patient Services is a key front-line manager supporting the Shields Health Solutions specialty pharmacy and medication adherence model.  The manager provides day-to-day management for a team of pharmacy liaisons located in specialty clinics within hospital settings.  The manager is responsible for ensuring the adoption and continuity of best practices, providing ongoing support, coordinating coverage, coaching, performance management and professional development of the Specialty Liaisons

Key Responsibilities

• Leads assigned Specialty Liaison team, managing and directing activities essential to providing the highest quality experience for patients in specialty clinics
• Coach and develop liaison team and instill Shields culture at health system partner site
• Provide consistent, timely and ongoing performance coaching, feedback, training, and development to liaison teams
• Facilitate effective communication between liaison, Shields functional group, pharmacy, and clinic teams
• Meet or exceed site operational targets surrounding clinic service, growth, and patient satisfaction & outcomes
• Proactively identify and implement improvement initiatives at health system partners to drive growth and efficiency
• Engage with Shields functional group leadership to ensure operational targets are met and drive growth and efficiency
• Establish credible relationships with stakeholders at health system partners including clinic leadership and pharmacy teams up to Manager and Director levels
• Ensure a high level of partner satisfaction by proactively communicating the value of Shields’ clinic operations team, addressing concerns responsively, and providing regular updates to clinic leadership
• Collaborate with regional leadership teams to implement strategic growth initiatives including new clinic launches, workflow changes, and other growth initiatives
• Provide performance updates to Shields leadership team
• Ensures Specialty Liaison team accountability and the consistent use of best practices for execution of the following critical responsibilities: prior authorizations, patient financial assistance, medication refills, patient appointments, and patient outreach
• Ensures coverage for Specialty Liaisons when absent from work
• Effective problem-solver who works through barriers for success within clinics and with the support staff within the home office
• Identifies issues within a clinic and works with their manager to create tangible action plans to improve performance and ensures timely implementation of improvement efforts
• Collaboratively partners with the data analytics team and Patient Support Center to execute on identified opportunities
• Identifies, assesses and contributes to continuous process improvement and optimization initiatives
• Provides subject matter expertise to hospitals and clinics within their span of control
• Other duties as assigned

Education & Experience

• Bachelor's degree or equivalent work experience required with a minimum of 2 years supervisory/management experience preferred
• 5 years working in a healthcare or pharmacy environment with direct patient and clinician contact required
• National Certification as a CPhT (or equivalent) and prior experience as a licensed pharmacy technician would be optimal in this role
• Experience working within a retail, hospital or provider type setting communicating with physicians, nurses, and other healthcare professionals (preferably in an outpatient or medical clinic setting) is a plus.
• Strong communication skills, highly proficient in Microsoft Office particularly Excel and Word
• This candidate will be able to quickly learn other programs and extract relevant information
• Possess strong organizational skills is a must
• Ability to manage the performance of individuals against quantitative metrics without compromising clinical quality
• Patient-centered, organized, high-integrity, motivational, attention to detail, dependable, quality focus, empathetic, good listener/communicator, a good teacher, able to lead a group of individuals
• Energetic, highly motivated, team player with excellent attention to detail; discretion and confidentiality essential as position deals with highly sensitive and private health information
• Has the ability to effectively train employees, lead by example and use motivational techniques to improve/maintain employee engagement
• Motivates and inspires
• Results orientation
• Relationship builder
• Collaborative, team player
• A passion to help people
• Drive to succeed
• Confidential

Job Salary: 

An employee in this position can expect a salary rate between $80,000 and $95,000 plus bonus pursuant to the terms of any bonus plan if applicable. The actual salary will depend on experience, seniority, geographic location, and other factors permitted by law.

Patient Engagement Specialist

Remote 

Location:  If you reside locally (Phoenix, Arizona) this position is onsite 100% Monday - Friday

Job Description: 

The Patient Engagement Specialist will be responsible for providing service for inbound pharmacy phone calls and/or placing outbound patient refill calls and assisting the patient through the entire refill process.  This role will be responsible for some or all of the below types of activities:  responding to patient requests and inquiries regarding prescription drug plan coverage and fulfillment through the pharmacy;  inbound calls to support the health systems needs in patient; status checks on prescriptions; assists pharmacies to properly adjudicate electronic prescription drug claims and resolve adjudication error messages; responsible for providing knowledgeable and courteous customer assistance and response to members, providers, and pharmacy team member inquiries; serves as a point of contact between patients, pharmacy, liaisons, clinical providers, and various internal functional areas.

Key Responsibilities:

• Proactively coordinate medication refills including data entry and pharmacy claim adjudication
• Make outbound patient refill phone calls and complete the patient refill request.
• Answer, resolve and triage inbound inquiries.
• Clarify prescription orders with pharmacist and/or clinician as appropriate.
• Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication.
• Manage, organize, and update relevant data using database applications.
• Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards.
• Identify trends, resolves problems; recommend improvements; implement change.
• Actively participate in process improvement initiatives.
• Act as a value-added business partner to stakeholders throughout the organization.
• Protect organization's value by keeping information confidential.
• Update knowledge by participating in educational opportunities; reading professional publications; maintaining networks; participating in professional organizations
• Flexible scheduling to meet business needs with health system partners starting as early as 7:45 AM (EST)/ 8am EST
• Other duties and/or responsibilities may apply

Experience/Requirements:

Required Licensure/Certification:  We are seeking experienced pharmacy technicians who are state registered as a pharmacy technician. Nationally certified as a CPhT or equivalent is strongly preferred but not required. Should additional licensure need to be obtained, the applicant will commit to obtaining the required licensure within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements.

*If the candidate's state of residence does not have a state registration available, then the National certification is required at time of hire. Should additional licensure need to be obtained, the applicant will commit to obtaining the required licensure within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements. 

Experience and Education Requirements:

• 1-3 years of Pharmacy Technician and adjudicating claims
• experience strongly preferred but not required - managing refills, specialty pharmacy, working with clinical care teams, and working remotely

Education: High school diploma or GED required

Skills:  Strong interpersonal communication skills, exceptional phone skills, comfortable with proactively engaging patients telephonically, comfortable reaching out to on-site clinicians, payors, and pharmacies telephonically, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other programs, adapt to Shields’ unique model / tools and able to extract relevant information; strong organizational skills a must

Traits: Organized, high-integrity, high accountability, attention to detail, dependable, quality focus, empathetic, good listener/communicator, collaborative, consistently arrives to work on-time with minimal unscheduled time off

Other:  Energetic, highly motivated, team player with strong personal and communication skills, ability to sit and/or stand with focus at a workstation for a long period of time; discretion and confidentiality essential as position deals with highly sensitive and private data

Minimum Remote Role Expectations:

• Remote role requires to be sitting at desk with two company required monitors
• Must have high speed, stable, and reliable internet connection (remote roles are not suitable to people that do not have consistent high speed reliable connection)
• Must be willing able to work overtime to support week to week fluctuations in patient care management
• Must have a distraction free work environment where you are able to keep your primary focus on patient care throughout the day (including but not limited to background noises or other distractions in your remote location)
• Ability camera on for most meetings with co-workers or leaders

Job Purpose

The Clinical Pharmacist will help advance quality pharmacotherapy care by actively assuring the provision of safe, efficacious and cost-effective drug therapy for all Oncology patients. The clinical pharmacist works in an outpatient oncology practice and collaborates with all team members utilizing a collaborative practice-based care team model. The pharmacist provides face-to-face and one-on-one phone-based disease management with patients. Responsible for the review of prior authorization requests for medications requested under the pharmacy benefit. The pharmacist will utilize integrated and routine communication with all health care professionals and the patients concerning medical care and quality of life with the emphasis placed on the monitoring and documentation of specific pharmacotherapy outcomes. The clinical pharmacist will consult with the patient to identify, resolve and prevent medication related problems. The clinical pharmacist assesses each of the patient's medications for indication, effectiveness, safety and adherence issues.

Responsibilities 

• Medication therapy management, including reviewing and monitoring of medication regimens, advising clinicians on evidence-based therapy as indicated, documenting interventions.
• Have the ability to review patients' clinical chart information and determine the appropriateness of requested treatment
• Monitor and review prior authorization requests for medications.
• Develop clinical criteria and medical policies for the review of medications.
• Ensure all clinical criteria is in regulatory compliance with Center of Medicare and Medicaid Services (CMS).
• Ensure all clinical criteria is in clinical compliance with guidance from the Food and Drug Administration (FDA), clinical guidelines, and appropriate evidence-based literature.
• Manage, organize, and update relevant data using database applications.
• Apply observations and recommendations regarding operational issues, increased productivity, quality, and customer-service standards.
• Identify trends, resolve problems; recommend improvements; implement change.
• Actively participates in process improvement initiatives.
• Protects organization's value by keeping information confidential.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• I am willing to do whatever is necessary for the betterment of the Company.
• Other duties as assigned.

Education and Experience

• Required Licensure/Certification: Applicant must hold a Doctor of Pharmacy (PharmD) and be a licensed Pharmacist in state of employment.
• Years of Experience: Required 1+ years' experience as a clinical pharmacist with completion of PGY1 residency. Completion of PGY2 residency specializing in oncology preferred.
• Skills: Ability to analyze information, exercise good judgment, possess strong verbal communication skills, have deep knowledge of pharmacology developments and FDA health regulations. Ability to manage processes, exhibit strong technical and clinical skills, maintain constant focus on legal compliance, while being highly productive with a focus on quality and details. Must be computer proficient (knowledge of the PioneerRx software system a plus). Strong clinical knowledge of pharmaceuticals and disease states in order to conduct prior authorization reviews. Knowledge of specialty pharmaceuticals and billing practices in the medical and pharmacy benefits.
• Traits: Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator
• Other: Energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data

Physical Therapist Assistant – Outpatient Orthopedics

Rising Sun, Bel Air, Elkton Maryland 

Grow Your Physical Therapist Assistant Career with Us!

At Drayer Physical Therapy, a part of the Upstream Rehabilitation network, you’ll have the support, mentorship, and tools you need to thrive as a Physical Therapist Assistant (PTA) in a modern outpatient orthopedic setting.

We’re hiring full-time, part-time, and PRN PTAs who are passionate about helping patients recover movement and return to the activities they love. Whether you’re a recent graduate or an experienced clinician, you’ll find a collaborative environment, competitive pay, and a clear career path that grows with you.

Why Clinicians Choose Drayer Physical Therapy

• Competitive Physical Therapist Assistant rates:  $27.00-$34/hour 
• Achievable monthly clinical bonus program, over 90% of clinicians qualify
• 100% employer paid medical health insurance premium option available
• Dental and Vision insurance
• 401k with company match
• Generous PTO and paid holidays
• Structured onboarding and mentorship for new-grad PTAs
• Robust continuing education and CEU opportunities through Upstream - with annual allowance!
• Pathways for professional development and long-term career advancement
• Modern clinical technology that reduces documentation time so you can focus on patients
• A supportive team and leadership invested in your success

What You’ll Do as a Physical Therapist Assistant

• Deliver hands-on, evidence-based care under the supervision of a licensed Physical Therapist
• Help patients improve mobility, strength, and function through individualized treatment plans
• Track patient progress and collaborate closely with your clinical team
• Foster positive relationships with patients, providers, and your local community
• Continue your professional growth through Upstream’s mentorship and learning programs

Qualifications

• Graduate of an accredited Physical Therapist Assistant program
• Active Maryland PTA license (or eligibility)

A Better Place to Build Your PTA Career

When you join Upstream Rehabilitation, you get the strength of a national network with the feel of a local clinic.

Our central support teams handle the administrative work, so you can focus on what matters most — the patient in front of you. With a network of over 1,200 clinics coast-to-coast across 26 brand partners, we lead the industry in quality outcomes, leveraging data, technology, and innovation to reduce paperwork and give you more time for care.

You’ll be part of a fantastic group of clinicians who shape our culture, create a positive work environment, and know how to have fun along the way. It’s easy to see why so many Physical Therapists choose to grow their careers with Upstream.

Estimated pay ranges listed above are based on several factors including but not limited to your pay class, experience, background and geographic location of the clinic

Benefits and eligibility are dependent on employment status and pay class (full-time, part-time, or PRN). Specific details will be provided during the hiring process

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN MORE ABOUT UPSTREAM

Summary:

The Pharmacy Refill Technician plays a critical role in supporting pharmacy staff and Shields Health Solutions Liaisons. This position ensures the accurate and timely filling and delivery of specialty medications, enhancing patient care and optimizing pharmacy operations through effective communication and technology leverage.

Responsibilities:

• Provide compassionate and knowledgeable assistance to patients, providers, and pharmacy team members.
• Conduct outbound patient refill phone calls and complete requests promptly.
• Answer and triage inbound inquiries appropriately.
• Clarify prescription orders with pharmacists and clinicians.
• Coordinate medication refills, including data entry and claims adjudication.
• Ensure proper medication stock and identify special storage requirements.
• Document work and update data using database applications.
• Facilitate patient access to medications and support process improvement initiatives.
• Maintain confidentiality and participate in professional development.

Skills:

• Strong interpersonal and phone communication skills.
• Proficiency in Microsoft Office, particularly Excel and Word.
• Organizational skills with attention to detail and dependability.
• Energetic, motivated team player with discretion and confidentiality skills.

Required Qualifications:

• State registration as a pharmacy technician; national certification preferred.
• Minimum of 1 year of experience as a Pharmacy Technician; 5-8 years preferred.
• High school diploma or GED required.

Compensation:

The hourly pay range for this role is between $21.00 and $23.00, with eligibility for medical, dental, and vision insurance starting on the first day. The position includes four weeks (160 hours) of PTO and 10 paid holidays, along with career growth opportunities.

Join our Shields team today! - Onsite Monday - Friday in Chattanooga, 8AM - 5PM

Shields Health Solutions is redefining patient care through specialty pharmacy. We’re hiring a Pharmacy Liaison—a Specialty Pharmacy Technician who will work onsite in a hospital clinic or hospital office building to support patients with medication adherence and personalized pharmacy services.

What You’ll Do:

• Collaborate with clinic teams to deliver hands-on patient care.
• Process prior authorizations, resolve insurance issues, and support financial assistance.
• Educate patients on pharmacy services and assist with specialty and retail prescriptions.
• Maintain accurate documentation and contribute to process improvements.

What You’ll Get:

• Medical, dental, and vision insurance starting day one
• 401(k) with match, 4 weeks PTO, 10 paid holidays
• Paid parental leave, short-term disability, and professional development
• Access to employee resource groups and wellness programs

What You Need:

• State-registered (Tennessee) Pharmacy Technician; CPhT preferred
• 5+ years of experience as a pharmacy technician; High School Diploma or GED
• Strong communication, organization, and tech skills
• Empathy, integrity, and a team-first mindset

Ambulatory Clinical Pharmacist (Clinical Pharmacy Specialist) - Relocation Assistance Available!  

Job Purpose:  

The Ambulatory Clinical Pharmacist plays a vital role in delivering integrated, patient-centered care within designated clinics. This position focuses on optimizing therapeutic outcomes for individuals with chronic conditions by fostering strong relationships with patients and providers, enhancing medication adherence, and implementing evidence-based treatment strategies. The ACP works on-site and collaborates closely with both hybrid and onsite teams to maximize clinical services and continuity of patient care. 

Job Responsibilities: 

• Identify, resolve, and prevent medication-related problems to ensure safe and effective pharmacotherapy. 

• Conduct comprehensive assessments for chronic disease management under collaborative practice agreements or clinic protocols. 

• Stratify patients based on clinical risk to prioritize interventions and tailor care plans accordingly. 

• Provide individualized counseling on medication use, lifestyle modifications, and disease state education.  

• Address barriers to adherence, including cost, access, and health literacy, through targeted interventions. 

• Monitor and evaluate medication regimens to ensure clinical criteria are met, including therapeutic goals, adverse effects, and drug interactions. 

• Work on-site in close coordination with interdisciplinary teams, including both in-person and hybrid care models.  

• Ensure all clinical criteria are in clinical compliance with guidance from FDA, clinical guidelines, and appropriate evidence-based literature. 

• Willing to do whatever is necessary for the betterment of the organization. 

• Protects organization's value by keeping information confidential. 

• Other duties as assigned by Clinical Leadership or Manager of Clinical Services.  

Experience/ Education: 

• Licensure & Education:  

• Doctor of Pharmacy (PharmD) and active Texas license required.  

• Experience:  

• Minimum 3 years as a clinical pharmacist; PGY1/PGY2 residency preferred. 

• Skills & Expertise: 

• Strong clinical judgment, communication, and process management 

• In-depth knowledge of pharmacology, FDA regulations, and chronic disease management. 

• Proven ability to ensure legal compliance and deliver high-quality, detail-oriented care 

• Professional Traits: 

• Organized, dependable, empathetic, and collaborative with a strong focus on integrity and patient-centered care. 

• Additional Requirements: 

• High energy, team-oriented mindset, and ability to handle sensitive data with discretion and confidentiality.  

Join our Shields team today! 

Shields Health Solutions is redefining patient care through specialty pharmacy. We’re hiring a Pharmacy Liaison—a pharmacy technician who will work onsite in a hospital clinic or hospital office building to support patients with medication adherence and personalized pharmacy services.

Location: Lowry/Denver, CO

What You’ll Do:

• Collaborate with clinic teams to deliver hands-on patient care.
• Educate patients on pharmacy services and assist with specialty and retail prescriptions.
• Conduct refill reminders, resolve insurance issues, and support financial assistance.
• Maintain accurate documentation and contribute to process improvements.

What You’ll Get:

• $2,000 Sign-on Bonus
• Medical, dental, and vision insurance starting day one
• 401(k) with match, 4 weeks PTO, 10 paid holidays
• Paid parental leave, short-term disability, and professional development
• Access to employee resource groups and wellness programs

What You Need:

• State-registered Pharmacy Technician; CPhT preferred
• 2+ years of experience as a pharmacy technician; High School Diploma or GED
• Strong communication, organization, and tech skills
• Empathy, integrity, and a team-first mindset

An employee in this position can expect a salary rate between $60,000.00 and $67,000.00  (Hourly Equivalent: Approximately $28.84 - $32.21 per hour, based on a 40-hour workweek.) plus bonus pursuant to the terms of any bonus plan if applicable. The actual salary will depend on experience, seniority, geographic location, and other factors permitted by law.

Clinical Pharmacist

Job Purpose:

Provide integrated support to patients and physicians by providing a "hands-on" approach to improve the quality of patient care. This is accomplished by developing personalized relationships with patients and prescribers to improve medication adherence and promote evidence-based care.

 Job Duties:

• Reviewing and interpreting clinician's patient care note/assessments for supportive clinical data needed for prior authorization approvals and development of care plan recommendations.
• Develop and refine disease and drug specific clinical protocol to maximize patient adherence and promote evidence-based cost-effective care.
• Monitor on-going patient adherence (PDC reports, patient assessment data, and mobile platform data) across all sites and disease categories with focus on oncology and other specialty specific disease states.
• Evaluation of EMR to review: drug and disease interaction, medication selection, labs/vitals, allergies, RX orders/renewals and direct MD communication, and other relevant information important to maximize medication adherence and optimize patient outcomes.
• Recommending alternative therapeutic drug regimens and disease specific treatments according to guidelines as appropriate.
• Monitor and evaluate therapies for side effects or other medication related issues, recommend drug therapy changes to prescribers as appropriate.
• Medication therapy management (MTM): including reviewing and monitoring of medication regimens, advising clinicians on evidence based therapy as indicated, documenting interventions; assessing patient adherence rates.
• Clinical interventions including but are not limited to comprehensive pharmacist consultation, motivational interviewing/coaching, drug regimen optimization, medication reconciliation, medication lists or reminders, medication synchronization, coordinate home nurse visits, transitions between liaison/PSC, use of mobile app or other technologies.
• Productivity monitoring and reporting weekly stats for growth development
• Overseeing tech's daily activities and verification for accuracy on: delivery coordination slips, prior authorizations submitted, ongoing PA log activity and proactive management care utilization within each specialty as per protocol.
• Identifying and resolving insurance related issues, recognizing situations where financial assistance can be applied.
• Supervising communication of support personnel compliant with HIPPA rules and regulations;
• Maintaining current registration and all remote pharmacist activity to comply with local, state and federal drug laws as regulated by each state board of pharmacy and the DEA.
• Direct communication with other health professionals as necessary regarding patient care;
• Develops own knowledge by participating in education programs; training pharmacy staff, students, interns, externs, and health care professionals;
• Manage, organize, and update relevant data using database applications;
• Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards;
• Assist with research projects and peer reviewing articles as needed.
• Identify trends, resolves problems; recommend improvements; implements change;
• Actively participates in process improvement initiatives;
• Protects organization's value by keeping information confidential;
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations;
• Willing to do whatever is necessary for the betterment of the Company;
• Other duties as assigned;

Skills: Analyze information, exercise good judgment, possess strong verbal and written communication skills, have deep knowledge of specialty medication pharmacology, local/state/federal pharmacy regulations, able to manage processes, exhibit strong technical and clinical skills, excellent leader and manager of people, constant focus on legal compliance, highly productive, quality focused and attention to detail. Must be computer literate with proficiency and working knowledge of database and reporting tools such as: Microsoft Word, Excel, and PowerPoint.(***Knowledge using EPIC/QS1/WILLOW software a plus***) Must have the ability to identify barriers to medication adherence and implement and monitor plans to improve medication adherence. The ability to motivate and coach patients to help them achieve better outcomes and identify goals of therapy.

Traits: Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator

Other:  Energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data

Specialties: Knowledge of complex/chronic diseases states and therapies used within specialty pharmacy: Oncology, Transplant, Hepatitis C, Infectious Disease (including HIV), Multiple Sclerosis, Rheumatoid Arthritis, GI disorders (including IBD), Cystic Fibrosis, Psoriasis, Hyperlipidemia and many various inflammatory conditions (including Lupus) preferred.

Experience/ Education:

Required Licensure/Certification:  Applicant must hold a Doctor of Pharmacy (PharmD) or equivalent advanced degree and be a licensed Pharmacist in state of Oregon

Years of Experience: 1+ years' experience is strongly preferred but not required. Should additional licensure need to be obtained, the applicant will commit to obtaining the required licensure within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements.

Education: PharmD or equivalent advanced degree required

Clinical Pharmacist

Job Purpose:

Provide integrated support to patients and physicians by providing a "hands-on" approach to improve the quality of patient care. This is accomplished by developing personalized relationships with patients and prescribers to improve medication adherence and promote evidence-based care.

 Job Duties:

• Reviewing and interpreting clinician's patient care note/assessments for supportive clinical data needed for prior authorization approvals and development of care plan recommendations.
• Develop and refine disease and drug specific clinical protocol to maximize patient adherence and promote evidence-based cost-effective care.
• Monitor on-going patient adherence (PDC reports, patient assessment data, and mobile platform data) across all sites and disease categories with focus on oncology and other specialty specific disease states.
• Evaluation of EMR to review: drug and disease interaction, medication selection, labs/vitals, allergies, RX orders/renewals and direct MD communication, and other relevant information important to maximize medication adherence and optimize patient outcomes.
• Recommending alternative therapeutic drug regimens and disease specific treatments according to guidelines as appropriate.
• Monitor and evaluate therapies for side effects or other medication related issues, recommend drug therapy changes to prescribers as appropriate.
• Medication therapy management (MTM): including reviewing and monitoring of medication regimens, advising clinicians on evidence based therapy as indicated, documenting interventions; assessing patient adherence rates.
• Clinical interventions including but are not limited to comprehensive pharmacist consultation, motivational interviewing/coaching, drug regimen optimization, medication reconciliation, medication lists or reminders, medication synchronization, coordinate home nurse visits, transitions between liaison/PSC, use of mobile app or other technologies.
• Productivity monitoring and reporting weekly stats for growth development
• Overseeing tech's daily activities and verification for accuracy on: delivery coordination slips, prior authorizations submitted, ongoing PA log activity and proactive management care utilization within each specialty as per protocol.
• Identifying and resolving insurance related issues, recognizing situations where financial assistance can be applied.
• Supervising communication of support personnel compliant with HIPPA rules and regulations;
• Maintaining current registration and all remote pharmacist activity to comply with local, state and federal drug laws as regulated by each state board of pharmacy and the DEA.
• Direct communication with other health professionals as necessary regarding patient care;
• Develops own knowledge by participating in education programs; training pharmacy staff, students, interns, externs, and health care professionals;
• Manage, organize, and update relevant data using database applications;
• Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards;
• Assist with research projects and peer reviewing articles as needed.
• Identify trends, resolves problems; recommend improvements; implements change;
• Actively participates in process improvement initiatives;
• Protects organization's value by keeping information confidential;
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations;
• Willing to do whatever is necessary for the betterment of the Company;
• Other duties as assigned;

Skills: Analyze information, exercise good judgment, possess strong verbal and written communication skills, have deep knowledge of specialty medication pharmacology, local/state/federal pharmacy regulations, able to manage processes, exhibit strong technical and clinical skills, excellent leader and manager of people, constant focus on legal compliance, highly productive, quality focused and attention to detail. Must be computer literate with proficiency and working knowledge of database and reporting tools such as: Microsoft Word, Excel, and PowerPoint.(***Knowledge using EPIC/QS1/WILLOW software a plus***) Must have the ability to identify barriers to medication adherence and implement and monitor plans to improve medication adherence. The ability to motivate and coach patients to help them achieve better outcomes and identify goals of therapy.

Traits: Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator

Other:  Energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data

Specialties: Knowledge of complex/chronic diseases states and therapies used within specialty pharmacy: Oncology, Transplant, Hepatitis C, Infectious Disease (including HIV), Multiple Sclerosis, Rheumatoid Arthritis, GI disorders (including IBD), Cystic Fibrosis, Psoriasis, Hyperlipidemia and many various inflammatory conditions (including Lupus) preferred.

Experience/ Education:

Required Licensure/Certification:  Applicant must hold a Doctor of Pharmacy (PharmD) or equivalent advanced degree and be a licensed Pharmacist

Years of Experience: 1+ years' experience is strongly preferred but not required. Should additional licensure need to be obtained, the applicant will commit to obtaining the required licensure within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements.

Education: PharmD or equivalent advanced degree required.

Clinical Pharmacist

Job Purpose:

Provide integrated support to patients and physicians by providing a "hands-on" approach to improve the quality of patient care. This is accomplished by developing personalized relationships with patients and prescribers to improve medication adherence and promote evidence-based care.

 Job Duties:

• Reviewing and interpreting clinician's patient care note/assessments for supportive clinical data needed for prior authorization approvals and development of care plan recommendations.
• Develop and refine disease and drug specific clinical protocol to maximize patient adherence and promote evidence-based cost-effective care.
• Monitor on-going patient adherence (PDC reports, patient assessment data, and mobile platform data) across all sites and disease categories with focus on oncology and other specialty specific disease states.
• Evaluation of EMR to review: drug and disease interaction, medication selection, labs/vitals, allergies, RX orders/renewals and direct MD communication, and other relevant information important to maximize medication adherence and optimize patient outcomes.
• Recommending alternative therapeutic drug regimens and disease specific treatments according to guidelines as appropriate.
• Monitor and evaluate therapies for side effects or other medication related issues, recommend drug therapy changes to prescribers as appropriate.
• Medication therapy management (MTM): including reviewing and monitoring of medication regimens, advising clinicians on evidence based therapy as indicated, documenting interventions; assessing patient adherence rates.
• Clinical interventions including but are not limited to comprehensive pharmacist consultation, motivational interviewing/coaching, drug regimen optimization, medication reconciliation, medication lists or reminders, medication synchronization, coordinate home nurse visits, transitions between liaison/PSC, use of mobile app or other technologies.
• Productivity monitoring and reporting weekly stats for growth development
• Overseeing tech's daily activities and verification for accuracy on: delivery coordination slips, prior authorizations submitted, ongoing PA log activity and proactive management care utilization within each specialty as per protocol.
• Identifying and resolving insurance related issues, recognizing situations where financial assistance can be applied.
• Supervising communication of support personnel compliant with HIPPA rules and regulations;
• Maintaining current registration and all remote pharmacist activity to comply with local, state and federal drug laws as regulated by each state board of pharmacy and the DEA.
• Direct communication with other health professionals as necessary regarding patient care;
• Develops own knowledge by participating in education programs; training pharmacy staff, students, interns, externs, and health care professionals;
• Manage, organize, and update relevant data using database applications;
• Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards;
• Assist with research projects and peer reviewing articles as needed.
• Identify trends, resolves problems; recommend improvements; implements change;
• Actively participates in process improvement initiatives;
• Protects organization's value by keeping information confidential;
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations;
• Willing to do whatever is necessary for the betterment of the Company;
• Other duties as assigned;

Skills: Analyze information, exercise good judgment, possess strong verbal and written communication skills, have deep knowledge of specialty medication pharmacology, local/state/federal pharmacy regulations, able to manage processes, exhibit strong technical and clinical skills, excellent leader and manager of people, constant focus on legal compliance, highly productive, quality focused and attention to detail. Must be computer literate with proficiency and working knowledge of database and reporting tools such as: Microsoft Word, Excel, and PowerPoint.(***Knowledge using EPIC/QS1/WILLOW software a plus***) Must have the ability to identify barriers to medication adherence and implement and monitor plans to improve medication adherence. The ability to motivate and coach patients to help them achieve better outcomes and identify goals of therapy.

Traits: Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator

Other:  Energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data

Specialties: Knowledge of complex/chronic diseases states and therapies used within specialty pharmacy: Oncology, Transplant, Hepatitis C, Infectious Disease (including HIV), Multiple Sclerosis, Rheumatoid Arthritis, GI disorders (including IBD), Cystic Fibrosis, Psoriasis, Hyperlipidemia and many various inflammatory conditions (including Lupus) preferred.

Experience/ Education:

Required Licensure/Certification:  Applicant must hold a Doctor of Pharmacy (PharmD) or equivalent advanced degree and be a licensed Pharmacist in the states of Louisiana and Mississippi.

Years of Experience: 1+ years' experience is strongly preferred but not required. Should additional licensure need to be obtained, the applicant will commit to obtaining the required licensure within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements.

Education: PharmD or equivalent advanced degree required

The Pharmacy Refill Technician will provide integrated support to pharmacy staff and Shields Health Solutions Liaisons by providing a 'hands-on" approach to ensuring accurate and timely filling and delivery of specialty medications. This role will work closely with health system pharmacy staff and Shields liaisons by emphasizing accurate workflows and leveraging technology to support optimal patient care and efficient operations.  Individual will be responsible for placing outbound calls to patients and assisting them through the entire refill process as well as receiving inbound pharmacy phone calls. 

Job Duties:

• Always show kindness and compassion while providing knowledgeable and courteous assistance to patients, providers and pharmacy team members.
• Make assigned outbound patient refill phone calls and complete the patient refill requests in a timely manner.
• Answer, resolve and triage inbound inquiries appropriately.
• Clarify prescription orders with pharmacist and/or clinician as appropriate.
• Proactively coordinate medication refills including data entry and ensuring correct days supply is entered for all fills.
• Following through with claim adjudication and troubleshooting and reject codes.
• Partnering with pharmacy to ensure proper in-stock of medications.
• Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication.
• Identify supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids.
• Properly discontinuing patients off service when appropriate.
• Documenting work appropriately across all systems.
• Manage, organize, and update relevant data using database applications.
• Other duties that facilitate patient access to medications as assigned
• Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards.
• Identify trends, resolve problems, recommend improvements, implement change.
• Actively participate in process improvement initiatives.
• Act as a value-added business partner to stakeholders throughout the organization.
• Protect organization's value by keeping information confidential.
• Maintain updated knowledge by participating in educational opportunities; reading professional publications; maintaining networks; participating in professional organizations.

Skills: strong interpersonal communication skills, strong phone skills, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other programs and able to extract relevant information; strong organizational skills a must. 

Traits: Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator.

Other: energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data.

Experience/ Education:

• Required Licensure/Certification: We are seeking experienced pharmacy technicians who are state registered as a pharmacy technician. Nationally certified as a CPhT or equivalent is strongly preferred but not required. Should additional licensure need to be obtained, the applicant will commit to obtaining the required licensure within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements.
  
  
• Years of Experience: Required: 1+ years, Preferred: 5-8 years of experience as a Pharmacy Technician. Experience working with physicians, nurses, and other healthcare professionals (preferably in a medical clinic) is a plus.
  
  

• Education: High school diploma or GED required

Job Purpose:

The successful candidate will provide integrated support to patients and pharmacists by providing a 'hands-on" approach to total quality patient care through the delivery of a full continuum of medication adherence support. We are seeking a highly motivated, self-starter who is looking for an exciting career path with a fast-growing company in the specialty pharmacy management services.  Candidates MUST be nationally certified and registered as a technician with the State of employment. We are seeking a Certified Pharmacy Technician (CPhT) with extensive experience.  

Job Duties:

• Interpret and enter prescriptions.
• Clarify prescription orders with pharmacist and/or clinician as appropriate.
• Label and fill prescriptions for the pharmacist to verify.
• Perform pharmaceutical calculations.
• Identifies medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication.
• Identify and assembling supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids.
• Prepares medication for delivery to patients and departments.
• Answers, resolves, and triages inbound inquiries.
• Provides outbound therapy/medication adherence check-ups.
• Secures refill prescriptions.
• Resolves insurance related issues and assists patients with various forms of financial assistance.
• Maintains pharmacy inventory including drug ordering and receiving.
• Communicate directly with patients over the phone to assist them in the awareness of their medications.
• Achieve operational objectives by inputting data, performing adjudication on test claims and preparing action plans for follow-up.
• Manage, organize, and update relevant data using database applications.
• Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards.
• Identify trends, resolves problems; recommend improvements; implements change.
• Actively participates in process improvement initiatives.
• Acts as a value-added business partner to stakeholders throughout the organization.
• Protects organization's value by keeping information confidential.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Other duties as assigned

Skills:  strong phone skills, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other database programs and able to extract relevant information; strong organizational and interpersonal skills a must 

Traits: Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator

Other:  energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data

Experience/ Education:

Required Licensure/Certification:  We are seeking experienced pharmacy technicians who are registered with the State of employment and nationally certified as a CPhT or equivalent.  Should certification need to be obtained for a particular state or updated at the time of employment, the applicant will commit to obtaining the required certification within a mutually agreed upon timeframe.  Continued employment is contingent upon meeting these requirements.

Years of Experience: Required 1+ years, Preferred 5+ years’ experience as a Pharmacy Technician

Education: High school diploma or GED required

Join our Shields team today! - $2,000 Sign On Bonus!

Shields Health Solutions is redefining patient care through specialty pharmacy. We’re hiring a Pharmacy Liaison—a Specialty Pharmacy Technician who will work onsite in a hospital clinic or hospital office building to support patients with medication adherence and personalized pharmacy services.

What You’ll Do:

• Collaborate with clinic teams to deliver hands-on patient care.
• Educate patients on pharmacy services and assist with specialty and retail prescriptions.
• Conduct refill reminders, resolve insurance issues, and support financial assistance.
• Maintain accurate documentation and contribute to process improvements.

What You’ll Get:

• Medical, dental, and vision insurance starting day one
• 401(k) with match, 4 weeks PTO, 10 paid holidays
• Paid parental leave, short-term disability, and professional development
• Access to employee resource groups and wellness programs

What You Need:

• State-registered (New Mexico) Pharmacy Technician; CPhT required. Will be required to obtain Texas license.
• 2+ years of experience as a pharmacy technician; High School Diploma or GED
• Strong communication, organization, and tech skills
• Empathy, integrity, and a team-first mindset

Are you kind, collaborative and caring?  You’re in good company.

At Shields, we hire passionate team players that put people first. Join a diverse and inclusive workplace that supports and welcomes new ideas, collaboration, and candid conversations.

We are experiencing explosive growth and are looking for intellectually curious and driven team members to join us.

As the single point of contact for a specialty pharmacy patient, liaisons assess needs and provide support with every refill, coordinate drug delivery, address any new insurance and/or copay challenges, and monitor for adherence. When issues arise, they work across the care continuum with other clinical and pharmacy team members including the clinical pharmacist, the prescriber, and the clinic staff to ensure concerns are resolved quickly.

Shields offers a generous employment package, including:
• Salary, plus bonus
• M-F schedule; onsite in an outpatient clinic setting
• 4 weeks of PTO, plus 10 Holidays
• 401k with company match
• Health, Dental and Vision Benefits eligible on the first day of employment

Experience/ Education:

• Required Licensure/Certification:  We are seeking experienced pharmacy technicians who are registered with the State of employment. Nationally certified as a CPhT is preferred but not required
• Years of Experience: Required 2-5 years, Preferred 5-8 years experience as a Pharmacy Technician
• Education: High School Diploma or GED required
• Skills:  Strong interpersonal communication skills, ability to work independently and demonstrate good judgement, strong verbal and written communication, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other software programs and able to extract relevant information; strong organizational/administrative skills a must 

This information is being provided to promote pay transparency and equal employment opportunities at Shields Health Solutions. An employee in this position can expect a salary rate between $50,000 and $65,000 plus bonus pursuant to the terms of any bonus plan if applicable. The actual salary will depend on experience, seniority, geographic location, and other factors permitted by law.

Job Purpose:

Provide integrated support to patients and physicians by providing a hands-on approach to improve the quality of patient care. This is accomplished by developing personalized relationships with patients and prescribers of assigned clinics to improve medication adherence and promote evidence-based care expanding into various disease states therapy management.

Job Duties:

The Ambulatory Clinical Pharmacist (ACP) will help advance quality pharmacotherapy care by actively assuring the provision of safe, efficacious, and cost-effective drug therapy. The ACP collaborates closely with the hybrid ACP team to maximize full suite of therapy management (TM) clinical services within supported clinics. The pharmacist performs in-person and/or virtual/phone assessments on disease state management and drug therapy education stratified based on medication risk level and approved clinic protocol. ACP role will focus to identify, resolve, and prevent medication-related problems. Additional services will also be offered to overcome identified barriers to medication compliance and any other obstacle related to adherence.

SUMMARY:

• Provide medication management for individuals, including medication reconciliation, dose modification and/or optimization, ordering laboratory tests and medication adherence counseling within the stated parameters of the approved protocol/CPA/CDTM.
• Collaborate with the interdisciplinary care team to develop individualized care plans that align with evidence-based guidelines and best practices for therapy management.
• Monitor and evaluate medication regimens to ensure clinical criteria are met, including therapeutic goals, adverse effects, and drug interactions.
• Identify opportunities for drug therapy optimization and provide recommendations for medication cost savings initiatives when applicable.
• Participate in quality improvement initiatives by actively participating in clinical outcome studies, REMs compliance/reporting, and ACP-related process improvement projects.
• Optimize resources and workflows with supporting roles handling complex prior authorizations/appeals by providing clinical justification for medication approval, including supporting literature and rationale.
• Collaborate with healthcare providers, including assigned clinic physicians, specialists, and onsite clinic pharmacists, to ensure seamless medication management and coordination of care.
• Support occasional peer-to-peer requests upon demand.
• Perform clinical assessments/educational counseling at drug-level for all patients within high priority clinics on qualified on a targeted medication(s).
• Ensure all clinical criteria is in clinical compliance with guidance from FDA, clinical guidelines, and appropriate evidence-based literature.
• Assist with workflow optimization initiatives, including identifying areas for improvement and implementing strategies to enhance efficiency, productivity, and quality of care.
• Collaborate with other departments and stakeholders to identify operational changes and recommend strategies that enhance productivity, quality, and standards of excellence.
• Advocate for and promote patient safety and medication literacy through patient education and counseling.
• Protects organization's value by keeping information confidential.
• Updates job knowledge by participating in educational opportunities; professional publications; maintaining personal networks; participating in professional organizations to promote new line of services.
• Attend and participate in team meetings, conferences, and other professional development activities to stay abreast of current clinical practices and emerging trends.
• Stay updated with the latest advancements in therapy management and incorporate them into clinical practice.
• Willing to do whatever is necessary for the betterment of the Company.
• Other duties as assigned by Senior Director of Clinical Services and Manager of Clinical Services.

Experience/ Education:

Required Licensure/Certification:

• Applicant must hold a Doctor of Pharmacy degree (PharmD) from an accredited school of pharmacy
• Must be a licensed pharmacist in CO.
• And meet any one of the following:
  
  • Possess certification in a relevant field of practice
  • Completed a postgraduate residency through an accredited postgraduate institution where at least 50% of the experience included the provision of direct patient care services with interdisciplinary teams
  • Have provided clinical services to patients for at least one year under a collaborative practice agreement or protocol with a physician, advanced practice pharmacist, pharmacist practicing collaborative drug therapy management, hospital pharmacy practice or health system

Additional Training/Competency:

• Applicant must complete the required continuing education requirements to maintain CO state Pharmacist license if selected for position

Skills: Ability to analyze information, exercise good judgment, possess strong verbal communication skills, have deep knowledge of pharmacology developments and FDA health regulations. Ability to manage processes, exhibit strong technical and clinical skills, maintain constant focus on legal compliance, while being highly productive with a focus on quality and
details. Strong clinical knowledge and validated expertise with focus on disease state. management and treatment guidelines.

Traits: Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator.

Other: Energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data.

Salary:

An employee in this position can expect a salary rate between $127,000-$133,000 plus bonus pursuant to the terms of any bonus plan if applicable. The actual salary will depend on experience, seniority, geographic location, and other factors permitted by law.

Clinical Pharmacist

Job Purpose:

Provide integrated support to patients and physicians by providing a "hands-on" approach to improve the quality of patient care. This is accomplished by developing personalized relationships with patients and prescribers to improve medication adherence and promote evidence-based care.

 Job Duties:

• Reviewing and interpreting clinician's patient care note/assessments for supportive clinical data needed for prior authorization approvals and development of care plan recommendations.
• Develop and refine disease and drug specific clinical protocol to maximize patient adherence and promote evidence-based cost-effective care.
• Monitor on-going patient adherence (PDC reports, patient assessment data, and mobile platform data) across all sites and disease categories with focus on oncology and other specialty specific disease states.
• Evaluation of EMR to review: drug and disease interaction, medication selection, labs/vitals, allergies, RX orders/renewals and direct MD communication, and other relevant information important to maximize medication adherence and optimize patient outcomes.
• Recommending alternative therapeutic drug regimens and disease specific treatments according to guidelines as appropriate.
• Monitor and evaluate therapies for side effects or other medication related issues, recommend drug therapy changes to prescribers as appropriate.
• Medication therapy management (MTM): including reviewing and monitoring of medication regimens, advising clinicians on evidence based therapy as indicated, documenting interventions; assessing patient adherence rates.
• Clinical interventions including but are not limited to comprehensive pharmacist consultation, motivational interviewing/coaching, drug regimen optimization, medication reconciliation, medication lists or reminders, medication synchronization, coordinate home nurse visits, transitions between liaison/PSC, use of mobile app or other technologies.
• Productivity monitoring and reporting weekly stats for growth development
• Overseeing tech's daily activities and verification for accuracy on: delivery coordination slips, prior authorizations submitted, ongoing PA log activity and proactive management care utilization within each specialty as per protocol.
• Identifying and resolving insurance related issues, recognizing situations where financial assistance can be applied.
• Supervising communication of support personnel compliant with HIPPA rules and regulations;
• Maintaining current registration and all remote pharmacist activity to comply with local, state and federal drug laws as regulated by each state board of pharmacy and the DEA.
• Direct communication with other health professionals as necessary regarding patient care;
• Develops own knowledge by participating in education programs; training pharmacy staff, students, interns, externs, and health care professionals;
• Manage, organize, and update relevant data using database applications;
• Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards;
• Assist with research projects and peer reviewing articles as needed.
• Identify trends, resolves problems; recommend improvements; implements change;
• Actively participates in process improvement initiatives;
• Protects organization's value by keeping information confidential;
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations;
• Willing to do whatever is necessary for the betterment of the Company;
• Other duties as assigned;

Skills: Analyze information, exercise good judgment, possess strong verbal and written communication skills, have deep knowledge of specialty medication pharmacology, local/state/federal pharmacy regulations, able to manage processes, exhibit strong technical and clinical skills, excellent leader and manager of people, constant focus on legal compliance, highly productive, quality focused and attention to detail. Must be computer literate with proficiency and working knowledge of database and reporting tools such as: Microsoft Word, Excel, and PowerPoint.(***Knowledge using EPIC/QS1/WILLOW software a plus***) Must have the ability to identify barriers to medication adherence and implement and monitor plans to improve medication adherence. The ability to motivate and coach patients to help them achieve better outcomes and identify goals of therapy.

Traits: Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator

Other:  Energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data

Specialties: Knowledge of complex/chronic diseases states and therapies used within specialty pharmacy: Oncology, Transplant, Hepatitis C, Infectious Disease (including HIV), Multiple Sclerosis, Rheumatoid Arthritis, GI disorders (including IBD), Cystic Fibrosis, Psoriasis, Hyperlipidemia and many various inflammatory conditions (including Lupus) preferred.

Experience/ Education:

Required Licensure/Certification:  Applicant must hold a Doctor of Pharmacy (PharmD) or equivalent advanced degree and be a licensed Pharmacist

Years of Experience: 1+ years' experience is strongly preferred but not required. Should additional licensure need to be obtained, the applicant will commit to obtaining the required licensure within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements.

Education: PharmD or equivalent advanced degree required

This information is being provided to promote pay transparency and equal employment opportunities at Shields Health Solutions. An employee in this position can expect a salary rate between $120,000.00 and $150,00.00 plus bonus pursuant to the terms of any bonus plan, if applicable. The actual salary will depend on experience, seniority, geographic location, and other factors permitted by law.

Clinical Pharmacy Specialist, Oncology

Join our Shields team today! Shields Health Solutions is redefining patient care through health-system integrated specialty pharmacy. We’re hiring an Ambulatory Oncology Clinical Pharmacy Specialist who will play a hands-on role in elevating patient care at a nationally recognized Academic Medical Center. In this dynamic, patient‑centered position, you’ll build meaningful relationships with patients and providers while delivering high‑quality medication management. You’ll work on‑site in clinic, collaborating directly with care teams and practicing under a Collaborative Practice Agreement (CPA) to conduct in-person and virtual patient assessments, order and monitor evidence-based treatment plans, optimize therapy, and resolve medication-related problems.  

 Location: Onsite at Providence Holy Family Hospital in Spokane, WA

 Salary: An employee in this position who performs the job duties in Washington can expect a salary rate between $130,000 and $150,000 (Hourly Equivalent: Approximately $62.50 - $72.12 per hour, based on a 40-hour workweek.) plus bonus pursuant to the terms of an any bonus plan if applicable. The actual salary will depend on experience, geographic location, and other factors permitted by law.

What You’ll Get:

• $10,000 Sign-on Bonus
• Salary + Bonus
• Medical, dental, and vision insurance starting day one
• 401(k) with match, 4 weeks PTO, 10 paid holidays
• Paid parental leave, short-term disability, and professional development
• Access to employee resource groups and wellness programs

What You’ll Do:

• Provide comprehensive medication management, including reconciliation, dose optimization, adherence support, and drug‑level assessments aligned with evidence‑based standards.
• Partner with physicians, specialists, and interdisciplinary teams to order individualized care plans under a CPA and promote seamless medication coordination.
• Monitor therapy effectiveness and safety, identify optimization and intervene as appropriate.
• Support quality‑improvement and REMS initiatives.
• Provide recommendations to operations by supporting teammates as needed with complex prior authorizations, improving workflows, educating patients, and maintaining ongoing clinical development.

What You Need:

• Hold a Doctor of Pharmacy (PharmD)
• Must be licensed pharmacist in Washington
• Candidate must meet one of the following qualifications:
• Completion of a PGY2 Oncology Residency
• Completion of PGY1 Ambulatory Care Residency and at least 3 years of experience as a clinical oncology pharmacist
• Have at least 3 years of experience as a clinical pharmacist in oncology, including 1 year practicing under a Collaborative Practice Agreement (CPA)
• Strong communication, organization, and tech skills
• Empathy, integrity, and a team-first mindset

Are you kind, collaborative and caring?  You’re in good company.

At Shields, we hire passionate team players that put people first. Join a diverse and inclusive workplace that supports and welcomes new ideas, collaboration, and candid conversations.

We are experiencing explosive growth and are looking for intellectually curious and driven team members to join us.

As the single point of contact for a specialty pharmacy patient, liaisons assess needs and provide support with every refill, coordinate drug delivery, address any new insurance and/or copay challenges, and monitor for adherence. When issues arise, they work across the care continuum with other clinical and pharmacy team members including the clinical pharmacist, the prescriber, and the clinic staff to ensure concerns are resolved quickly.

Shields offers a generous employment package, including:
• Salary, plus bonus
• M-F schedule; onsite in an outpatient clinic setting
• 4 weeks of PTO, plus 10 Holidays
• 401k with company match
• Health, Dental and Vision Benefits eligible on the first day of employment

Experience/ Education:

• Required Licensure/Certification:  We are seeking experienced pharmacy technicians who are registered with the State of employment. Nationally certified as a CPhT is preferred but not required
• Years of Experience: Required 2-5 years, Preferred 5-8 years experience as a Pharmacy Technician
• Education: High School Diploma or GED required
• Skills:  Strong interpersonal communication skills, ability to work independently and demonstrate good judgement, strong verbal and written communication, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other software programs and able to extract relevant information; strong organizational/administrative skills a must 

Traits: Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator

Other:  Energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data

Specialties: Knowledge of transplant, hepatitis C, infectious disease (including HIV), and/or oncology a plus

Pharmacy Manager                          

Job Purpose: 

Provides integrated support to patients and physicians by providing a ‘hands-on” approach to total quality patient care through the delivery of a full continuum of medication administration from preparing medications to giving pharmacological information to monitoring patient drug therapies and providing adherence support. The pharmacy will be dispensing retail medications.

Job Duties:

• Plans and manages the pharmacy in compliance with all legal and regulatory parameters, in cooperation with all other departments, and as an efficient and profitable business center;
• Builds a high quality, service-oriented pharmacy team;
• Directs, coordinates, and evaluates pharmacy staff and carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; succession planning; rewarding and disciplining employees; addressing complaints and resolving problems;
• Assures staff training and competency;
• Complies with Human Resources policies. May delegate policy components, but retains responsibility for performance;
• Works with staff to continually develop and implement ideas for delivering high quality, cost effective services, including clinical management programs, adherence and persistency initiatives, etc.;
• Implements record systems and processes for the operating unit;
• Guarantees compliance with the state and federal regulations, accrediting body standards, corporate policies, and standards of performance;
• Oversees pharmacy patient services directly or through a qualified individual with responsibility for policy implementation, patient satisfaction, and performance improvement;
• Participates directly in pharmacy services as required;
• Manages compliance to the Company formulary as applicable;
• Oversees staff allocation Management responsibility for all pharmacy personnel; may direct subordinate managers/supervisors;
• Works independently; demonstrates leadership in the practice of pharmacy;
• Ability to supervise employees, to include organizing, prioritizing and scheduling work assignments;
• Ability to foster a cooperative work environment;
• Strong interpersonal and communication skills and the ability to work effectively with branch departments;
• Employee development and performance management skills;
• Skill in examining and re-engineering operations and procedures; developing and implementing new strategies and procedures;
• Knowledge of computerized information systems, including financial applications;
• Knowledge of pharmacy reimbursement: state, federal and commercial;
• Ability to develop and maintain record keeping systems and procedures;
• Knowledge of management principles and practices;
• Ability to develop, plan, and implement short range and long-range goals.
• Oversee internship/education programs;
• Other tasks as assigned;

Education/Experience:

• Required Licensure/Certification: Applicant must hold a Doctor of Pharmacy (PharmD) or BS in Pharmacy and be a licensed Pharmacist in the state of TN.
• Years of Experience: Required 5+ years’ experience, 2+ years in a leadership role.
• Skills: Analyze information, administer medication accurately, exercise good judgment, possess strong verbal communication skills, have deep knowledge of pharmacology developments and FDA health regulations, able to manage processes, exhibit strong technical and clinical skills, excellent leader and manager of people, constant focus on legal compliance, highly productive, quality focused, maniacal attention to detail, highly computer proficient (knowledge of the Pioneer and EPIC software systems are a plus)
• Traits: Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator
• Other: Energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data

Job Purpose:

The Company is seeking a highly motivated, self-starter who is looking for a challenging career with a fast-growing company in the specialty pharmacy management services.  We are seeking experienced pharmacy technicians who are registered with the State of employment. Nationally certified as a CPhT is preferred but not required. Critical to this position is a person who is able to work independently and establish strong and credible relationships with patients, clinicians and internal Shields staff.  Applicants should be results-oriented with a positive outlook, and a clear focus on high patient quality and service. Detail orientation and strong administrative/organization skills are required.   Mature, approachable, professional, and comfortable in dealing with others both in-person and on the phone.  Applicant must be reliable, tolerant, and determined; an empathetic communicator, able to see things from the other person's point of view.  Most importantly, person must be able to work as a member of a close-knit team.

Provides integrated support to patients and pharmacists by providing a 'hands-on" approach to total quality patient care. Works closely with patients to deliver a full continuum of medication adherence support by utilizing our various tools and applications. Encourages patients of specialty clinics to utilize pharmacy to fully benefit from its superior patient care services. Given that the Pharmacy Liaison will be located in one of the medical center clinics, seamlessly integrating with the clinic team (doctors, nurses, staff, etc.) is critical to the liaison's success.

Job Duties:

• Provide "legendary" care to hospital patients by providing a full suite of custom medication management services
• As a member of the clinic team, work seamlessly alongside hospital clinicians to serve patients both face-to-face and over the phone
• Educate prospective pharmacy patients on how hospital serves patients and improves their overall care.
• Support outpatient retail and specialty prescription medication needs.
• Grow the specialty pharmacies patient population
• Ensure that patients remain on track with medication regimens- outbound therapy/medication adherence check-ups; secures refill prescriptions.
• Communicate effectively with the centralized Patient Service Center with respect to such communications as: the refill report, the zero-fill report, the monthly outstanding report and the appointment list.
• Help develop new processes to ensure smooth operations and patient care.
• Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication.
• Identify supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids.
• Answer, resolve and triage inbound inquiries.
• Perform refill reminder calls under the supervision of a pharmacist.
• Resolve insurance related issues, including prior authorizations (PAs), and assist patients with various forms of financial assistance.
• Ensure appropriate documentation in all required systems/tracking mechanisms.
• Manage, organize, and update relevant data using database applications.
• Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards.
• Identify trends, resolves problems; recommend improvements; implement change.
• Actively participate in process improvement initiatives.
• Act as a value-added business partner to stakeholders throughout the organization.
• Protect organization's value by keeping information confidential.
• Update knowledge by participating in educational opportunities; reading professional publications; maintaining networks; participating in professional organizations.
• Willing to do whatever is necessary for the betterment of the Company.
• Other duties as assigned.

Skills:  Strong interpersonal communication skills, ability to work independently and demonstrate good judgement, strong verbal and written communication, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other software programs and able to extract relevant information; strong organizational/administrative skills a must 

Traits: Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator

Other:  Energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data

Specialties: Knowledge of transplant, hepatitis C, infectious disease (including HIV), and/or oncology a plus

Experience/ Education:

Required Licensure/Certification:  We are seeking experienced pharmacy technicians who are state registered as a pharmacy technician. Nationally certified as a CPhT or equivalent is strongly preferred but not required. Should additional licensure need to be obtained, the applicant will commit to obtaining the required licensure within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements.

Years of Experience: Required 2 years, Preferred 3-5 years’ experience as a Pharmacy Technician

Education: High School Diploma or GED required

Candidates must hold an active North Carolina Pharmacy Technician license to be considered for this role.

Job Description: 

The Patient Engagement Specialist will be responsible for providing service for inbound pharmacy phone calls and/or placing outbound patient refill calls and assisting the patient through the entire refill process.  This role will be responsible for some or all of the below types of activities:  responding to patient requests and inquiries regarding prescription drug plan coverage and fulfillment through the pharmacy;  inbound calls to support the health systems needs in patient; status checks on prescriptions; assists pharmacies to properly adjudicate electronic prescription drug claims and resolve adjudication error messages; responsible for providing knowledgeable and courteous customer assistance and response to members, providers, and pharmacy team member inquiries; serves as a point of contact between patients, pharmacy, liaisons, clinical providers, and various internal functional areas.

Key Responsibilities:

• Proactively coordinate medication refills including data entry and pharmacy claim adjudication
• Make outbound patient refill phone calls and complete the patient refill request.
• Answer, resolve and triage inbound inquiries.
• Clarify prescription orders with pharmacist and/or clinician as appropriate.
• Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication.
• Manage, organize, and update relevant data using database applications.
• Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards.
• Identify trends, resolves problems; recommend improvements; implement change.
• Actively participate in process improvement initiatives.
• Act as a value-added business partner to stakeholders throughout the organization.
• Protect organization's value by keeping information confidential.
• Update knowledge by participating in educational opportunities; reading professional publications; maintaining networks; participating in professional organizations
• Flexible scheduling to meet business needs with health system partners starting as early as 7:45 AM (EST)/ 8am EST
• Other duties and/or responsibilities may apply

Experience/Requirements:

Required Licensure/Certification:  We are seeking experienced pharmacy technicians who are state registered as a pharmacy technician. Nationally certified as a CPhT or equivalent is strongly preferred but not required. Should additional licensure need to be obtained, the applicant will commit to obtaining the required licensure within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements.

*If the candidate's state of residence does not have a state registration available, then the National certification is required at time of hire. Should additional licensure need to be obtained, the applicant will commit to obtaining the required licensure within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements. 

Experience and Education Requirements:

• 1-3 years of Pharmacy Technician and adjudicating claims
• experience strongly preferred but not required - managing refills, specialty pharmacy, working with clinical care teams, and working remotely

Education: High school diploma or GED required

Skills:  Strong interpersonal communication skills, exceptional phone skills, comfortable with proactively engaging patients telephonically, comfortable reaching out to on-site clinicians, payors, and pharmacies telephonically, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other programs, adapt to Shields’ unique model / tools and able to extract relevant information; strong organizational skills a must

Traits: Organized, high-integrity, high accountability, attention to detail, dependable, quality focus, empathetic, good listener/communicator, collaborative, consistently arrives to work on-time with minimal unscheduled time off

Other:  Energetic, highly motivated, team player with strong personal and communication skills, ability to sit and/or stand with focus at a workstation for a long period of time; discretion and confidentiality essential as position deals with highly sensitive and private data

Minimum Remote Role Expectations:

• Remote role requires to be sitting at desk with two company required monitors
• Must have high speed, stable, and reliable internet connection (remote roles are not suitable to people that do not have consistent high speed reliable connection)
• Must be willing able to work overtime to support week to week fluctuations in patient care management
• Must have a distraction free work environment where you are able to keep your primary focus on patient care throughout the day (including but not limited to background noises or other distractions in your remote location)
• Ability camera on for most meetings with co-workers or leaders

Are you kind, collaborative and caring?  You’re in good company. 

At Shields, we hire passionate team players that put people first. Join a diverse and inclusive workplace that supports and welcomes new ideas, collaboration, and candid conversations.

We are experiencing explosive growth and are looking for intellectually curious and driven team members to join us.

As the single point of contact for a specialty pharmacy patient, liaisons assess needs and provide support with every refill, coordinate drug delivery, address any new insurance and/or copay challenges, and monitor for adherence. When issues arise, they work across the care continuum with other clinical and pharmacy team members including the clinical pharmacist, the prescriber, and the clinic staff to ensure concerns are resolved quickly.

Shields offers a generous employment package, including:
• Salary, plus bonus
• M-F schedule; onsite in an outpatient clinic setting
• 4 weeks of PTO, plus 10 Holidays
• 401k with company match
• Health, Dental and Vision Benefits eligible on the first day of employment

Experience/ Education:

• Required Licensure/Certification:  We are seeking experienced pharmacy technicians who are registered with the State of employment. Nationally certified as a CPhT is preferred but not required
• Years of Experience: Required 2-5 years, Preferred 5-8 years experience as a Pharmacy Technician
• Education: High School Diploma or GED required
• Skills:  Strong interpersonal communication skills, ability to work independently and demonstrate good judgement, strong verbal and written communication, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other software programs and able to extract relevant information; strong organizational/administrative skills a must 

Traits: Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator

Other:  Energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data

Specialties: Knowledge of transplant, hepatitis C, infectious disease (including HIV), and/or oncology a plus

This information is being provided to promote pay transparency and equal employment opportunities at Shields Health Solutions. An employee in this position can expect a salary rate between 50k and 65k plus bonus pursuant to the terms of any bonus plan if applicable. The actual salary will depend on experience, seniority, geographic location, and other factors permitted by law.

An employee in this position can expect a salary rate between $100,000 and $150,000 plus bonus pursuant to the terms of any bonus plan if applicable. The actual salary will depend on experience, seniority, geographic location, and other factors permitted by law

Clinical Pharmacy Specialist, Oncology

Join our Shields team today! Shields Health Solutions is redefining patient care through health-system integrated specialty pharmacy. We’re hiring an Ambulatory Oncology Clinical Pharmacy Specialist who will play a hands-on role in elevating patient care at a nationally recognized Academic Medical Center. In this dynamic, patient‑centered position, you’ll build meaningful relationships with patients and providers while delivering high‑quality medication management. You’ll work remotely, collaborating directly with care teams and practicing under a Collaborative Practice Agreement (CPA) to conduct virtual patient assessments, order and monitor evidence-based treatment plans, optimize therapy, and resolve medication-related problems.  

 Location: Remote (Role supports a Providence clinic in Washington State)

• Potential Locations: Providence Centralia Hospital, Providence Sacred Heart Medical Center, Providence Centralia Hospital

Salary: An employee in this position can expect a salary rate between $127,000 and $149,000 (Hourly Equivalent: Approximately $61.06 - $71.63 per hour, based on a 40-hour workweek.) plus bonus pursuant to the terms of an any bonus plan if applicable. The actual salary will depend on experience, geographic location, and other factors permitted by law.

What You’ll Get:

• $10,000 Sign-on Bonus
• Salary + Bonus
• Medical, dental, and vision insurance starting day one
• 401(k) with match, 4 weeks PTO, 10 paid holidays
• Paid parental leave, short-term disability, and professional development
• Access to employee resource groups and wellness programs

What You’ll Do:

• Provide comprehensive medication management, including reconciliation, dose optimization, adherence support, and drug‑level assessments aligned with evidence‑based standards.
• Partner with physicians, specialists, and interdisciplinary teams to order individualized care plans under a CPA and promote seamless medication coordination.
• Monitor therapy effectiveness and safety, identify optimization and intervene as appropriate.
• Support quality‑improvement and REMS initiatives.
• Provide recommendations to operations by supporting teammates as needed with complex prior authorizations, improving workflows, educating patients, and maintaining ongoing clinical development.

What You Need:

• Hold a Doctor of Pharmacy (PharmD)
• Must be licensed pharmacist in Washington
• Candidate must meet one of the following qualifications:
• Completion of a PGY2 Oncology Residency
• Completion of PGY1 Ambulatory Care Residency and at least 3 years of experience as a clinical oncology pharmacist
• Have at least 3 years of experience as a clinical pharmacist in oncology, including 1 year practicing under a Collaborative Practice Agreement (CPA)
• Strong communication, organization, and tech skills
• Empathy, integrity, and a team-first mindset

Job Purpose:

The Company is seeking a highly motivated, self-starter who is looking for a challenging career with a fast-growing company in the specialty pharmacy management services.  We are seeking experienced pharmacy technicians who are registered with the State of employment. Nationally certified as a CPhT is preferred but not required. Critical to this position is a person who is able to work independently and establish strong and credible relationships with patients, clinicians and internal Shields staff.  Applicants should be results-oriented with a positive outlook, and a clear focus on high patient quality and service. Detail orientation and strong administrative/organization skills are required.   Mature, approachable, professional, and comfortable in dealing with others both in-person and on the phone.  Applicant must be reliable, tolerant, and determined; an empathetic communicator, able to see things from the other person's point of view.  Most importantly, person must be able to work as a member of a close-knit team.

Provides integrated support to patients and pharmacists by providing a 'hands-on" approach to total quality patient care. Works closely with patients to deliver a full continuum of medication adherence support by utilizing our various tools and applications. Encourages patients of specialty clinics to utilize pharmacy to fully benefit from its superior patient care services. Given that the Pharmacy Liaison will be located in one of the medical center clinics, seamlessly integrating with the clinic team (doctors, nurses, staff, etc.) is critical to the liaison's success.

Job Duties:

• Provide "legendary" care to hospital patients by providing a full suite of custom medication management services
• As a member of the clinic team, work seamlessly alongside hospital clinicians to serve patients both face-to-face and over the phone
• Educate prospective pharmacy patients on how hospital serves patients and improves their overall care.
• Support outpatient retail and specialty prescription medication needs.
• Grow the specialty pharmacies patient population
• Ensure that patients remain on track with medication regimens- outbound therapy/medication adherence check-ups; secures refill prescriptions.
• Communicate effectively with the centralized Patient Service Center with respect to such communications as: the refill report, the zero-fill report, the monthly outstanding report and the appointment list.
• Help develop new processes to ensure smooth operations and patient care.
• Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication.
• Identify supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids.
• Answer, resolve and triage inbound inquiries.
• Perform refill reminder calls under the supervision of a pharmacist.
• Resolve insurance related issues, including prior authorizations (PAs), and assist patients with various forms of financial assistance.
• Ensure appropriate documentation in all required systems/tracking mechanisms.
• Manage, organize, and update relevant data using database applications.
• Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards.
• Identify trends, resolves problems; recommend improvements; implement change.
• Actively participate in process improvement initiatives.
• Act as a value-added business partner to stakeholders throughout the organization.
• Protect organization's value by keeping information confidential.
• Update knowledge by participating in educational opportunities; reading professional publications; maintaining networks; participating in professional organizations.
• Willing to do whatever is necessary for the betterment of the Company.
• Other duties as assigned.

Skills:  Strong interpersonal communication skills, ability to work independently and demonstrate good judgement, strong verbal and written communication, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other software programs and able to extract relevant information; strong organizational/administrative skills a must 

Traits: Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator

Other:  Energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data

Specialties: Knowledge of transplant, hepatitis C, infectious disease (including HIV), and/or oncology a plus

Experience/ Education:

Required Licensure/Certification:  We are seeking experienced pharmacy technicians who are state registered as a pharmacy technician. Nationally certified as a CPhT or equivalent is strongly preferred but not required. Should additional licensure need to be obtained, the applicant will commit to obtaining the required licensure within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements.

Years of Experience: Required 2 years, Preferred 3-5 years’ experience as a Pharmacy Technician

Education: High School Diploma or GED required

This information is being provided to promote pay transparency and equal employment opportunities at Shields Health Solutions. An employee in this position can expect a salary rate between $57,000.00 and $68,000.00 plus bonus pursuant to the terms of any bonus plan, if applicable. The actual salary will depend on experience, seniority, geographic location, and other factors permitted by law.

Clinical Pharmacy Specialist, Oncology

Join our Shields team today! Shields Health Solutions is redefining patient care through health-system integrated specialty pharmacy. We’re hiring an Ambulatory Oncology Clinical Pharmacy Specialist who will play a hands-on role in elevating patient care at a nationally recognized Academic Medical Center. In this dynamic, patient‑centered position, you’ll build meaningful relationships with patients and providers while delivering high‑quality medication management. You’ll work on‑site in clinic, collaborating directly with care teams and practicing under a Collaborative Practice Agreement (CPA) to conduct virtual patient assessments, order and monitor evidence-based treatment plans, optimize therapy, and resolve medication-related problems.  

 Location: Remote (supporting Providence Santa Rosa Memorial Hospital, Santa Rosa, CA)

 Salary: An employee in this position who performs the job duties in California can expect a salary rate between $145,000 and $180,000 (Hourly Equivalent: Approximately $69.71 - $86.53 per hour, based on a 40-hour workweek.) plus bonus pursuant to the terms of an any bonus plan if applicable. The actual salary will depend on experience, geographic location, and other factors permitted by law.

What You’ll Get:

• $10,000 Sign-on Bonus
• Salary + Bonus
• Medical, dental, and vision insurance starting day one
• 401(k) with match, 4 weeks PTO, 10 paid holidays
• Paid parental leave, short-term disability, and professional development
• Access to employee resource groups and wellness programs

What You’ll Do:

• Provide comprehensive medication management, including reconciliation, dose optimization, adherence support, and drug‑level assessments aligned with evidence‑based standards.
• Partner with physicians, specialists, and interdisciplinary teams to order individualized care plans under a CPA and promote seamless medication coordination.
• Monitor therapy effectiveness and safety, identify optimization and intervene as appropriate.
• Support quality‑improvement and REMS initiatives.
• Provide recommendations to operations by supporting teammates as needed with complex prior authorizations, improving workflows, educating patients, and maintaining ongoing clinical development.

What You Need:

• Hold a Doctor of Pharmacy (PharmD)
• Must be licensed pharmacist in California
• Candidate must meet one of the following qualifications:
• Completion of a PGY2 Oncology Residency
• Completion of PGY1 Ambulatory Care Residency and at least 3 years of experience as a clinical oncology pharmacist
• Have at least 3 years of experience as a clinical pharmacist in oncology, including 1 year practicing under a Collaborative Practice Agreement (CPA)
• Strong communication, organization, and tech skills
• Empathy, integrity, and a team-first mindset

Join our Shields team today!

Shields Health Solutions is redefining patient care through specialty pharmacy. We’re hiring a Pharmacy Liaison—a pharmacy technician who will work onsite in a hospital clinic or hospital office building to support patients with medication adherence and personalized pharmacy services.

What You’ll Do:

• Collaborate with clinic teams to deliver hands-on patient care.
• Educate patients on pharmacy services and assist with specialty prescriptions.
• Submit prior authorizations, conduct refill reminders, resolve insurance issues, and support financial assistance.
• Maintain accurate documentation and contribute to process improvements.

What You’ll Get:

• Medical, dental, and vision insurance starting day one
• 401(k) with match, 4 weeks PTO, 10 paid holidays
• Paid parental leave, short-term disability, and professional development
• Access to employee resource groups and wellness programs

What You Need:

• State-registered (Texas) Pharmacy Technician; CPhT required.
• 2+ years of experience as a pharmacy technician; High School Diploma or GED
• Strong communication, organization, and tech skills
• Empathy, integrity, and a team-first mindset

Pharmacotherapy Pharmacy Technician 

Location: Onsite at Providence Santa Rosa Memorial Hospital in Santa Rosa, CA

Compensation: An employee in this position can expect an hourly compensation range of $28.00/hr - $36.00/hr. The actual compensation range will depend on experience, seniority, geographic location, and other factors permitted by law.

Sign-On Bonus: $5,000.00

Job Purpose:

The Pharmacy Technician supports the Pharmacotherapy Clinic by assisting pharmacists with patient communication, follow‑up, and care coordination activities. This role focuses on enhancing patient access to clinical services, supporting medication management processes, and ensuring that patients receive timely monitoring and appropriate follow‑up throughout their therapy. The Technician contributes to safe, efficient, and patient‑centered clinical operations within a non‑dispensing environment. 

Job Duties:

• Conduct routine patient check‑ins to monitor therapy experience, identify concerns, and support adherence to treatment plans.
• Assist with initial outreach to confirm therapy start and assess early treatment experience.
• Coordinate patient appointments, follow‑up visits, and clinical monitoring schedules.
• Support pharmacists by completing delegated tasks such as gathering patient information, preparing charts or notes, and managing task queues.
• Track and follow up on required labs or monitoring parameters, ensuring completion and communicating status to the care team.
• Prepare and route prescription‑related requests or medication renewals to the pharmacist for review.
• Maintain clear and timely documentation in all required systems to support continuity of care.
• Facilitate workflow efficiency by organizing patient lists, call queues, and clinical follow‑up tasks.
• Maintain confidentiality and adhere to clinic standards, policies, and professional expectations.
• Participate in relevant training, team meetings, and process improvement initiatives.
• Perform other duties as assigned. 

Skills: strong interpersonal communication skills, strong phone skills, highly proficient in Epic, and Microsoft Office particularly Excel and Word; able to quickly learn other programs and able to extract relevant information; strong organizational skills a must.  

Traits: Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator. 

Other: energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data. 

Experience/ Education:

Required Licensure/Certification: We are seeking experienced pharmacy technicians who are state registered as pharmacy technician. Nationally certified as a CPhT or equivalent is strongly preferred but not required. Should additional licensure need to be obtained, the applicant will commit to obtaining the required licensure within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements.

Years of Experience:  Required: 1+ years, Preferred: 5-8 years of experience as a Pharmacy Technician. Experience working with physicians, nurses, and other healthcare professionals (preferably in a medical clinic) is a plus.

Education: High school diploma or GED required