Specialty Pharmacy Technician or Sr. Pharmacy Shipping Clerk

 ~ $4,000 Sign-on Bonus

Evening Shift: Monday–Friday, 2:30 PM–10:00 PM EST, with occasional Saturdays as needed.

Job Purpose

Join a fast‑paced, mission‑driven specialty pharmacy team where your work directly supports patients and clinics nationwide. In this role, you will prepare orders containing temperature‑sensitive and specialty medications, ensuring each shipment is packaged accurately, handled safely, and delivered exactly as promised. You will collaborate closely with liaisons, pharmacy staff, and common carriers to maintain exceptional service and reliability.

With endorsement from the pharmacy manager, you may also elect to participate in the pharmacy technician training program—an excellent opportunity to grow your career.

Key Responsibilities

• Verify that each prescription order matches the medication listed on the delivery ticket.
• Process prescriptions through the POS system and charge the appropriate payment method.
• Package orders using the correct supplies based on medication requirements.
• Enter shipping information with precision into UPS WorldShip and Dynamex.
• Track shipments and confirm successful delivery.
• Investigate delivery issues and communicate findings to the appropriate staff.
• Review incomplete delivery slips and request clarification as needed.
• Organize packages based on delivery type for efficient workflow.
• Deliver clinic‑administered medications to other on‑site pharmacies.
• Perform additional duties as assigned.

Experience & Education

Required Licensure / Certification

Candidates must be state‑registered as a Pharmacy Technician Trainee or Pharmacy Technician.
If additional licensure is needed, applicants must commit to obtaining it within an agreed‑upon timeframe. Continued employment is contingent on meeting state requirements.

Experience

• 0–12 months of experience welcomed.

Education

• High school diploma or GED required.

Skills & Qualities for Success

• Strong interpersonal and phone communication skills.
• High proficiency in Microsoft Office, especially Excel and Word.
• Ability to quickly learn additional software programs and extract relevant data.
• Exceptional organization, attention to detail, and reliability.
• High integrity, strong quality focus, and empathetic communication style.
• Energetic, motivated team player with excellent listening and problem‑solving skills.
• Ability to maintain strict discretion and confidentiality when handling sensitive health information.

This information is being provided to promote pay transparency and equal employment opportunities at Shields Health Solutions. The current salary range for this position is $18.00 per hour to $25.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience, and other relevant factors. 

Specialty Pharmacy Technician or Sr. Pharmacy Shipping Clerk

Evening Shift: Monday–Friday, 2:30 PM–10:00 PM EST, with occasional Saturdays as needed.

Job Purpose

Join a fast‑paced, mission‑driven specialty pharmacy team where your work directly supports patients and clinics nationwide. In this role, you will prepare orders containing temperature‑sensitive and specialty medications, ensuring each shipment is packaged accurately, handled safely, and delivered exactly as promised. You will collaborate closely with liaisons, pharmacy staff, and common carriers to maintain exceptional service and reliability.

With endorsement from the pharmacy manager, you may also elect to participate in the pharmacy technician training program—an excellent opportunity to grow your career.

Key Responsibilities

• Verify that each prescription order matches the medication listed on the delivery ticket.
• Process prescriptions through the POS system and charge the appropriate payment method.
• Package orders using the correct supplies based on medication requirements.
• Enter shipping information with precision into UPS WorldShip and Dynamex.
• Track shipments and confirm successful delivery.
• Investigate delivery issues and communicate findings to the appropriate staff.
• Review incomplete delivery slips and request clarification as needed.
• Organize packages based on delivery type for efficient workflow.
• Deliver clinic‑administered medications to other on‑site pharmacies.
• Perform additional duties as assigned.

Experience & Education

Required Licensure / Certification

Candidates must be state‑registered as a Pharmacy Technician Trainee or Pharmacy Technician.
If additional licensure is needed, applicants must commit to obtaining it within an agreed‑upon timeframe. Continued employment is contingent on meeting state requirements.

Experience

• 0–12 months of experience welcomed.

Education

• High school diploma or GED required.

Skills & Qualities for Success

• Strong interpersonal and phone communication skills.
• High proficiency in Microsoft Office, especially Excel and Word.
• Ability to quickly learn additional software programs and extract relevant data.
• Exceptional organization, attention to detail, and reliability.
• High integrity, strong quality focus, and empathetic communication style.
• Energetic, motivated team player with excellent listening and problem‑solving skills.
• Ability to maintain strict discretion and confidentiality when handling sensitive health information.

This information is being provided to promote pay transparency and equal employment opportunities at Shields Health Solutions. The current salary range for this position is $18.00 per hour to $25.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience, and other relevant factors. 

Clinical Manager, Specialty Pharmacy Patient Services

Help lead specialty pharmacy teams that make a difference in patient care.

We’re seeking an experienced healthcare leader who enjoys building strong teams, improving processes, and delivering excellent patient experiences. This role is ideal for someone with a pharmacy background who thrives in fast‑growing, collaborative environments.

As the Clinical Manager, Patient Services, you’ll oversee teams supporting specialty pharmacy services across hospital and clinic settings. You’ll play a key role in coaching team members, driving performance, and ensuring best‑in‑class support for patients and partners.

What You’ll Do

• Lead and support teams including Specialty Pharmacy Liaisons and other patient support roles
• Coach, train, and develop team members through regular feedback and performance management
• Ensure consistent use of best practices related to prior authorizations, financial assistance, refills, appointments, and patient outreach
• Partner closely with clinics, pharmacies, and internal teams to deliver a seamless patient experience
• Monitor performance metrics and help teams meet service, growth, and patient outcome goals
• Identify opportunities to improve workflows, efficiency, and patient satisfaction
• Build strong relationships with clinic leaders, pharmacy teams, and internal stakeholders
• Ensure team coverage and continuity of service
• Share performance updates and contribute to strategic initiatives such as new clinic launches

What We’re Looking For

• PharmD, RPh, or BS in Pharmacy (required)
• Active pharmacist license (required)
• 5+ years of experience in a healthcare or pharmacy setting with patient and clinician interaction
• 2+ years of people management experience (preferred)
• Experience working with physicians, nurses, and healthcare teams (outpatient or clinic setting preferred)
• Strong communication, organization, and problem‑solving skills
• Comfortable managing performance metrics while maintaining clinical quality
• Proficient in Microsoft Office (Excel and Word); able to quickly learn new systems

You’ll Thrive Here If You Are

• A motivating, supportive leader who enjoys developing others
• Patient‑focused and service‑oriented
• Organized, dependable, and detail‑driven
• Collaborative and comfortable working in close‑knit teams
• Passionate about improving access to specialty medications

Pharmacy Shipping Clerk (Pharmacy Technician – MA Licensed)

Location: Springfield, Massachusetts
License Required: Active Massachusetts Pharmacy Technician License

Why This Role Matters

As a Pharmacy Shipping Clerk, you play a vital role in patient care by ensuring medications arrive safely, accurately, and on time to clinics and patients’ homes. This position is ideal for detail‑oriented pharmacy technicians who enjoy logistics, coordination, and being a trusted link between the pharmacy team and the patient experience. Your work directly supports therapies that require temperature‑controlled packaging and special handling, making precision and accountability essential.

With endorsement from the Pharmacy Manager, this role also offers the opportunity to participate in a Pharmacy Technician training and development pathway, providing a strong foundation for growth within pharmacy operations.

Key Responsibilities

• Accurately verify prescription orders against delivery tickets prior to shipment
• Process prescriptions through POS and apply the correct payment method
• Package medications using appropriate temperature‑sensitive and specialty supplies
• Enter and validate shipping data in UPS WorldShip and Dynamex with exceptional attention to detail
• Track shipments and proactively confirm successful deliveries
• Investigate, resolve, and communicate delivery issues with internal teams and carrier partners
• Collaborate with pharmacy staff to clarify incomplete or inaccurate delivery documentation
• Organize outbound packages by delivery method and priority
• Transport clinic‑administered medications to on‑site pharmacy locations as needed
• Perform other related duties to support pharmacy operations

What We’re Looking For

Technical & Professional Skills

• Strong interpersonal and phone communication skills
• High proficiency in Microsoft Office, particularly Excel and Word
• Ability to quickly learn new systems and accurately extract relevant information
• Excellent organizational skills with the ability to manage multiple priorities

Core Attributes

• Exceptionally detail‑oriented and quality‑driven
• Reliable, dependable, and accountable
• High integrity with a strong commitment to confidentiality
• Empathetic, patient‑focused, and an effective listener
• Collaborative team player with a positive, energetic attitude

Licensure, Experience & Education Requirements

Required Licensure

• Active State of Massachusetts Pharmacy Technician License is required at the time of application
• Continued employment is contingent upon maintaining active licensure
• If additional licensure is required, the employee must commit to obtaining it within an agreed‑upon timeframe

Experience

• 0–12 months of related pharmacy, shipping, or healthcare operations experience preferred
• Entry‑level candidates with strong attention to detail and motivation are encouraged to apply

Education

• High School Diploma or GED required

What You’ll Gain

• Meaningful work that directly impacts patient safety and outcomes
• Exposure to pharmacy operations, logistics, and compliance
• Opportunity for pharmacy technician training and career development
• A professional, mission‑driven team environment built on trust and collaboration

This information is being provided to promote pay transparency and equal employment opportunities at Shields Health Solutions. The current salary range for this position is $18.00 per hour to $20.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience, and other relevant factors. 

This is a true general management role with full responsibility for operating, growing, and scaling an outpatient specialty pharmacy business inside leading health systems.

What you’ll do

• Own day‑to‑day operations and P&L performance across hospital partners
• Identify, underwrite, and execute growth initiatives (from analysis → implementation)
• Lead teams embedded in specialty clinics (Oncology, Transplant, MS, Pediatrics, and more)
• Translate strategy into execution across clinical, pharmacy, and administrative stakeholders
• Balance mission and margin—delivering exceptional patient outcomes with strong economics

Why this role

• Stop advising. Start running the business
• Real ownership, real accountability, real impact
• Build something that directly improves patient access to life‑saving therapies

If you’ve spent your career analyzing, advising, or investing—and now want to operate, this role was built for you.