About the Team

Technical Operations is the first line of defense for the Roku platform. We are a global, around-the-clock team responsible for the health and stability of The Roku Channel (TRC), live and on-demand content pipelines, ad delivery, and the user-facing experience across all Roku platforms. We sit at the intersection of Engineering, Content, Live Operations, and Advertising — triaging issues in real time, owning major launch execution, and building the tooling and automation that keeps Roku running at scale.

About the Role

We are looking for a Technical Operations Manager to lead a team of engineers who monitor, triage, and resolve platform issues 24/7. This role requires someone who is equally comfortable diving deep into a production incident and running a cross-functional launch war room. You will manage SLAs, own launch readiness for high-visibility events, drive automation initiatives, and serve as an escalation point for partner teams including Engineering, Content Operations, Live Operations, Advertising, and Rights Management.

For Toronto, Canada Only - The estimated annual salary for this position is between $113,000 CAD - $146,000 CAD annually.

Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What You'll Be Doing

• Lead and develop a team of Technical Operations Engineers across multiple time zones, including global contractors
• Oversee 24/7 platform monitoring through the Technical Operations Control Center (TOCC), ensuring alerts are triaged and escalated with urgency and accuracy
• Own the end-to-end incident management process — from initial triage through escalation, stakeholder communication, resolution, and post-mortem
• Manage and enforce SLAs across priority tiers, ensuring Engineering and business stakeholders are kept informed throughout issue lifecycles
• Lead war room execution for P0/P1 launches, driving readiness reviews, runbook preparation, and day-of coordination with cross-functional teams
• Coordinate CDN and internal infrastructure capacity planning in advance of high-visibility events, maintaining relationships with CDN partners
• Partner with Engineering to prioritize production bugs, advocate for platform stability improvements, and reduce operational toil
• Drive automation initiatives that reduce manual monitoring, streamline escalation workflows, and improve team efficiency at scale
• Collaborate closely with Content Operations, Live Operations, Advertising Operations, Platform Operations, and Engineering to ensure smooth content delivery and issue resolution across all platforms
• Represent Technical Operations in cross-functional launch planning, ensuring the team is engaged 30 days prior to major events
• Define and maintain escalation paths, runbooks, and operational documentation for the team

What We're Looking For

• 5+ years of experience in technical or platform operations within a streaming, media, or consumer technology environment
• 2+ years of leading technical teams, including geographically distributed or contractor-based teams
• Deep familiarity with ad delivery operations, including monitoring ad fill rates and working across SSAI and client-side ad insertion workflows
• Hands-on experience with monitoring and alerting tools such as Datadog, PagerDuty, or equivalent platforms
• Proven ability to lead high-pressure incident triage and cross-functional escalation across engineering and business teams
• Experience managing launch readiness for live or high-profile events, including war room coordination and runbook ownership
• Strong understanding of CDN architecture and capacity planning in a video streaming context
• Ability to translate technical issues into clear business impact for non-technical stakeholders
• Track record of building or improving automation to reduce manual operational overhead
• Excellent communication and prioritization skills in a fast-paced, always-on environment
• Willingness to support on-call coverage, including evenings and weekends for critical launches or incidents
• Bachelor's degree or equivalent work experience
• Willingness to work flexible hours, including evenings and weekends, to meet project deadlines and support critical operations.

#LI-AN1

About the team

At Roku, the Viewer Product Team is connecting millions of viewers worldwide to their favourite entertainment through a uniquely Roku experience. The International Product Team works with functional experts and strategic leaders to help build and execute on roadmaps for all aspects of the Roku ecosystem in markets around the world. This team works cross-functionally to understand the needs of our consumers and partners, along with other market opportunities, analyzes data to draw insights and learnings, collaborates on a thoughtful go-to-market plan to drive the success of the latest features, and works hand-in-hand across marketing, sales, merchandising, data science, engineering, and other product teams.

About the role

We are looking for a strategic, growth-focused, collaborative, and experienced product manager to lead Roku’s viewer (OS / Platform) product management function in Canada. In this role, you will oversee our growth & engagement strategy, manage our product roadmap, and identify key product priorities that advance Roku’s strategic business goals in Canada.  You will play a critical role in accelerating Roku's growth and work with other market leaders to develop a strategic plan that positions Roku as a future leader in Canadian media & streaming.  You will be accountable for setting, and achieving key market goals that are in service of accomplishing our broader market strategy, and have a hand amongst other key leaders in market in formulating said strategy.

The ideal candidate is a strong product thinker, highly strategic, tactically savvy, and skilled at navigating a matrixed environment. They know how to build trust and alignment, manage & optimize a product roadmap, solve complex problems through communication, transparency & critical thinking , and thrive in a fast-paced and collaborative setting.

This position will be based at our Toronto office and report to the Director of Product, Management, and International Growth. This role will require international travel.

For Toronto Canada Only - The estimated annual salary for this position is between CA$100,000 - CA$173,400 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you'll be doing

• Manage & optimize Roku’s viewer (OS) product roadmap for Canada
• Own our product growth & engagement strategy across CA, partnering with other key teamleaders in the Toronto office
• Drive alignment on key market metrics/goals, and be accountable for achieving goals through product launches & initiatives led by partner teams
• Enable & design in-market experimentation to ensure our products fit the unique needs of the Canadian market
• Ensure that market-specific needs & opportunities are represented in cross-functional planning and that our product efforts drive tangible business outcomes
• Build and strengthen relationships between the International Product team and other Toronto-based Roku teams (marketing, ad sales, content distribution & monetization)
• Collaborate with stakeholders across the organization to optimize the delivery of new features and ensure strong execution
• Communicate progress and strategy clearly across multiple levels of the organization, including executive stakeholders 

We're excited if you have

• 10+ years of product management experience
• Significant experience working in TV or streaming industry, with a deep understanding of the ecosystem, technologies, and customer expectations
• Experience working either for or with key Canadian media leaders/partners
• Hands-on (product-led) growth experience
• Experience with lifecycle marketing/user engagement strategy & activation, or hands-on experience in understanding and driving long-term consumer retention
• Strong strategic thinking, prioritization, organization, and execution skills
• Experience working cross-functionally across Product, Engineering, Marketing, and other disciplines to drive projects through completion
• Excellent communication and stakeholder / executive management skills
• Ability to improvise when necessary and solve complex problems with simple or unexpected solutions
• Bachelor's degree or equivalent experience

#LI-SR2

Who We Are

Babylist is the leading registry, e-commerce, and content platform for growing families. More than 9 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, trusted guidance, and expert product recommendations for new parents and the people who love them. What began as a universal registry has grown into a full ecosystem for new parents, including the Babylist Shop, Babylist Health, and a flagship showroom in Los Angeles. Hundreds of brands in baby and beyond partner with Babylist to engage meaningfully with families during one of life’s most important transitions. With over $1 billion in annual GMV, and more than $500 million in 2024 revenue, Babylist is reshaping the $320 billion baby product industry. We’re helping parents feel confident, connected, and cared for at every step. As we build the generational brand in baby, our mission remains simple: to connect growing families with everything they need to thrive.To learn more, visit www.babylist.com.

Our Ways of Working

Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up.

What the Role Is

We're hiring Senior PMs to build the next generation of Babylist — and to help us build it the way the next generation of products will be built.This role is for a Senior PM who is both a deeply skilled product manager and an active AI-enabled builder. You own a complex set of features or a customer journey within one of Babylist's consumer surfaces — and you do the work of a great PM: seeing the future of your product with vision and conviction, deeply understanding customers & the business, framing problems sharply, sequencing bold bets, owning outcomes. You also stand up working prototypes yourself, query the data and codebase directly, and contribute to code execution when that’s the most valuable use of your time.  And we value speed – of decision making, of execution, and in time to impact.

This is a dual job.  Be the best Senior PM your team has ever worked with: opinionated, customer-obsessed, outcome-owning, force-multiplying. And help Babylist make the transition into AI-native product development by modeling what an AI-native PM does every day — in your own work and in the standards you set for the team around you.

We are building AI fluency across the consumer organization. Where you land depends on the org's needs at the time of your start and on where your strengths fit best. You should be excited about that. The Senior PMs we want are flexible enough to own work on any of our products, curious enough to want to, and strong enough to ramp fast on whichever one we land you on

This role reports into one of our Product Director or Sr. Director leaders, and partners closely with Engineering, Design, Data, and stakeholders across the company.

Who You Are

You are a strong Senior Product Manager — an emerging leader within a product organization, with a track record of owning a meaningful slice of a consumer product end-to-end and driving real business and customer outcomes.

You bring:

• Demonstrated consumer experience. You're an experienced Product Manager with a proven record of defining product strategy for a complex area, leading cross-functional teams in execution, and working with senior leaders to solve complex problems for consumer products. This likely means you have held Product Management roles at the Senior or Staff level.
• Customer obsession. This is the irreplaceable PM contribution in a builder world. You know how to understand and co-create with users, and you bring concrete evidence (both qualitative and quantitative) into decisions. You solve root pain, not adjacent symptoms, and you create segmentation clarity rather than treating users as a monolith.
• Product sense. You have product taste — the instinct to know what’s worth building (and what’s not), what the right UX is, and what will delight users — and you can point to shipped work and killed projects that proves it.
• Sharp problem framing. You walk into rooms with a recommendation, not an open question. You make engineering and design faster — not slower — by reducing ambiguity and tightening scope.
• Outcome ownership. You don't celebrate shipping — you own impact. You hold yourself and the team accountable for delivering meaningful results, you build appropriate measures of success, and lead clean persist/pivot/stop decisions after launch based on evidence, not momentum.
• Strong opinions, loosely held. You move decisively with incomplete information. You distinguish reversible from irreversible decisions and bias toward speed accordingly. When wrong, you update your priors quickly.
• Commercial fluency. You understand how Babylist makes money and what levers matter in your product.
• Technical fluency.  You might have a CS degree or started your career as a developer.  You might have been an early PM at an early-stage company, where the line between "product" and "build" was always blurry and you handled both. You might just have a portfolio of things you've built that demonstrate self-taught skills.  The context matters less than what it taught you about feasibility, tradeoffs, and getting something real into the world.
• Force multiplier. You are connective tissue, not a bottleneck. Sharp problem statements, tight scoping, crisp communication that makes everyone around you faster.
• Adaptability to change. The next 18 months will not look like the last 18. You select for change, not against it. You jump in where needed, working across team boundaries and roles without waiting for permission.  You are humble, low-ego, and biased toward action. You bring curiosity to ambiguity, not anxiety.

The Builder Profile

You are AI-native. You actively use LLMs and AI coding tools in your daily work — whatever gets you from customer opportunity to validated idea to business impact the fastest. You have intuition for what current models are good and bad at, and you use that to make product decisions. You know how to decompose problems for AI agents, review and refine their output, and combine AI-driven speed with human judgment.  You contribute as a peer-builder, but you know when to zoom out for strategic thinking and stay closest to the customer. Building is how you co-create with families and how you separate signal from noise faster than anyone else in the room.

You are excited about the AI transformation, not anxious about it. You believe this is the most interesting moment in product careers in a decade, and you want to help shape what an AI-first product organization looks like — at Babylist and as a category.If you want to own a meaningful slice of a generational consumer brand, ship work that millions of families will use, and build with conviction at a company where speed and responsibility are not in tension but are the whole point — we would love to hear from you.

How You Will Make An Impact

• Own a customer journey or a complex feature set end-to-end. Discovery, definition, delivery, measurement, iteration. You are the person who makes the whole loop work, not just the part in the middle.
• Set and hold the quality bar. Make hard tradeoffs between business goals and customer experience with conviction and clear communication. Send work back when it isn't right; ship fast when it is.  Don’t mistake a high quality bar for an excuse not to iterate.  Ship early and often, learning along the way to reach the right long-term outcome.
• Use AI-native workflows in your own work. Discovery, analysis, prototyping, instrumentation, comms, code contributions. Show your team what's possible by doing it yourself, not by talking about it.
• Multiply your team. Partner with Engineers, Designers, and Analysts as peer-builders. Bring sharper problem framing, tighter customer insight, prototypes and code that make decisions easier to make. Don’t just ship fast yourself, design the repeatable, low-friction systems that let everyone on your team ship faster.
• Be a flexible operator. Whatever the opportunity, you ramp fast, partner well, and get work into customers' hands quickly.
• Help build the AI-native PM function at Babylist. Share what's working. Teach what you've learned. Set the standard others learn from.

About Compensation

We use a market-based approach to compensation. The starting salary range for this role is:

USD: $181,106 to $217,294
CAD: $179,800 to $224,700

Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity.

Why You Will Love Working At Babylist

Our Culture

• We work with focus and intention, then step away to recharge
• We believe in exceptional management and invest in tools and opportunities to connect with colleagues
• We build products that positively impact millions of people's lives
• AI is intentionally embedded in how we work, create, and scale—supporting innovation and impact

Growth & Development

• Competitive pay and meaningful opportunities for career advancement
• We believe technology and data can solve hard problems
• We're committed to career progression and performance-based advancement

Compensation & Benefits

• Competitive salary with equity and bonus opportunities
• Company-paid medical, dental, and vision insurance
• Retirement savings plan with company matching and flexible spending accounts
• Generous paid parental leave and PTO
• Remote work stipend to set up your office
• Perks for physical, mental, and emotional health, parenting, childcare, and financial planning

Important Notices

Recorded Interviews Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.

Interview Integrity At Babylist, every team uses AI daily and we love it. During interviews though, we want to see you — your thinking, your problem-solving, your creativity. All interviews and assessments should be completed independently without AI tools or third-party assistance unless we tell you otherwise. We'll always be clear when AI is welcome. Misrepresentation during the process may result in removal from consideration.

Protect Yourself from Scams All official communication comes from the Babylist Talent Team via @babylist.com email addresses. We will never ask for payment, bank information, or personal financial details. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles on our careers page.

Connections at Babylist In line with our conflict of interest policy, please let us know if you have a family member or close personal relationship with a current Babylist employee. This helps us keep our process fair for everyone.

Text Message Updates You may opt in to receive SMS updates about your application. Opting out won't affect your status. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. See our Privacy Policy for details.

Who We Are

Babylist is the leading registry, e-commerce, and content platform for growing families. More than 9 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, trusted guidance, and expert product recommendations for new parents and the people who love them. What began as a universal registry has grown into a full ecosystem for new parents, including the Babylist Shop, Babylist Health, and a flagship showroom in Los Angeles. Hundreds of brands in baby and beyond partner with Babylist to engage meaningfully with families during one of life’s most important transitions. With over $1 billion in annual GMV, and more than $500 million in 2024 revenue, Babylist is reshaping the $320 billion baby product industry. We’re helping parents feel confident, connected, and cared for at every step. As we build the generational brand in baby, our mission remains simple: to connect growing families with everything they need to thrive.To learn more, visit www.babylist.com.

Our Ways of Working

Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up.

How We Build

Babylist is in the middle of a fundamental shift in how software gets made, and we are not tiptoeing into it. We are rebuilding our engineering culture around a simple belief: AI changes everything. How teams are structured, how decisions get made, how fast ideas become working software. Our engineers own problems end to end, working directly with product, design, and business partners with short feedback loops and real stakeholder access. We ship, learn, and iterate fast. When something is not working, we throw it out and start over — project failure and personal failure are not the same thing here. AI tools are as natural to our workflow as an IDE or version control. We are not exploring this, we are living it. Our engineers use AI to explore tradeoffs, pressure-test designs, and move from problem to solution in hours instead of days. They generate code with AI so they can stay focused on the decisions that actually require human judgment — not the routine ones. More velocity means more time for craft: better test coverage, stronger architecture, and deeper customer understanding. We hold ourselves to a higher quality bar because of AI, not in spite of it. We are building this playbook in real time, and we are looking for people who want to build it with us. If you have already changed how you work because of AI — or you are ready to — and you care more about shipping something great than following a prescribed process, we should talk.

Our Tech Stack 

• React, Native iOS and Android
• Ruby on Rails
• AWS, Terraform
• MySQL
• Sidekiq
• Redis
• Shopify

What the Role Is

As Babylist’s Senior Engineering Manager, Machine Learning & Discovery+Site Monetization, you’ll lead the team driving the next era of our machine learning and personalization efforts across the product. This is a hands-on leadership role for a manager who remains technically fluent while scaling people, systems, and impact. You’ll manage and grow a high-performing ML-focused pod spanning product recommendations, search, PLPs, and site monetization, with a clear mandate: maximize revenue and user value across surface areas through personalization.

You’ll guide the team on technical direction behind our homepage feed, “add next” experience, and other core personalization surfaces, while building the foundations for long-term ML excellence at Babylist.

Who You Are

• 3+ years of experience as a front-line manager delivering production-grade software or ML systems
• 5+ years of experience as an individual contributor in ML or Data Science, plus proven experience leading teams that build end-to-end machine learning systems, ideally in personalization, recommendations, or consumer-facing ML products
• Deep familiarity with the Python ML ecosystem (e.g., pandas, sklearn, xgboost, PyTorch) and comfortable reviewing designs, unblocking technical challenges, and setting high technical standards
• Experience supervising ML Engineers and/or Data Scientists; bonus points for experience managing Software Engineers
• Strong understanding of the full ML lifecycle, including data pipelines, workflow orchestration (e.g., Airflow), deployment, monitoring, and iteration in production
• Product-minded: passionate about technology, but primarily motivated by solving real user problems and driving business impact
• Experience working with large-scale, real-time or near-real-time data systems
• Comfortable owning and evolving the ML tech stack end-to-end, from data and modeling through production systems
• Background in consumer-facing products; experience in e-commerce, marketplaces, or complex user journeys is strongly preferred
• You're genuinely excited about what AI can do - not just as a concept, but as something you want to get your hands on. At Babylist, every team uses AI daily, and we're looking for people who lean in.

How You Will Make An Impact

• Build and lead the ML & personalization function: Hire, mentor, and support a multidisciplinary team (Machine Learning Engineers, Software Engineers, Product Manager, and occasional Designer), shaping the roadmap, standards, and culture for ML at Babylist
• Own high-impact ML initiatives: Deliver personalization systems that improve discovery, engagement, and monetization across key surfaces, directly impacting business outcomes
• Set technical and algorithmic direction: Define modeling approaches, data strategy, and system architecture in partnership with senior technical leaders, balancing experimentation with scalable execution
• Be hands-on when needed: Review ML/DS designs and code, build proof-of-concept models, and conduct your own data science research to de-risk ideas and accelerate progress
• Develop talent: Coach engineers on technical growth, career progression, and performance, combining strong technical standards with empowerment
• Drive cross-functional alignment: Partner closely with Product, Design, Analytics Engineering, and Data to translate ambiguous business problems into clear technical direction
• Understand the full funnel: Develop a deep understanding of Babylist’s user journeys, user feedback loops, and financial models — and how ML systems influence them end-to-end

About Compensation

We use a market-based approach to compensation. The starting salary range for this role is:

USD - $250,000 to $308,000
CAD - $230,000 to $288,000

Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity.

Why You Will Love Working At Babylist

Our Culture

• We work with focus and intention, then step away to recharge
• We believe in exceptional management and invest in tools and opportunities to connect with colleagues
• We build products that positively impact millions of people's lives
• AI tools are as natural to how we work as your IDE or version control — we're not exploring this, we're living it.

Growth & Development

• Competitive pay and meaningful opportunities for career advancement
• We believe technology and data can solve hard problems
• We're committed to career progression and performance-based advancement

Compensation & Benefits

• Competitive salary with equity and bonus opportunities
• Company-paid medical, dental, and vision insurance
• Retirement savings plan with company matching and flexible spending accounts
• Generous paid parental leave and PTO
• Remote work stipend to set up your office
• Perks for physical, mental, and emotional health, parenting, childcare, and financial planning

Important Notices

Recorded Interviews Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.

Interview Integrity At Babylist, every team uses AI daily and we love it. During interviews though, we want to see you — your thinking, your problem-solving, your creativity. All interviews and assessments should be completed independently without AI tools or third-party assistance unless we tell you otherwise. We'll always be clear when AI is welcome. Misrepresentation during the process may result in removal from consideration.

Protect Yourself from Scams All official communication comes from the Babylist Talent Team via @babylist.com email addresses. We will never ask for payment, bank information, or personal financial details. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles on our careers page.

Connections at Babylist In line with our conflict of interest policy, please let us know if you have a family member or close personal relationship with a current Babylist employee. This helps us keep our process fair for everyone.

Text Message Updates You may opt in to receive SMS updates about your application. Opting out won't affect your status. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. See our Privacy Policy for details.

About the role

As a Staff Product Manager on our Game Tools team, you’ll own the core game systems that underpin every game at Fortis, spanning player experience as well as the architecture and tooling that supports it. You'll work across player accounts, compliance, social systems, and others, bringing clarity and direction to a wide, complex surface area. You'll partner closely with engineering, game teams, and partner teams to cut through ambiguity, set sharp priorities, and ship the right things.

What you’ll achieve

• Define and own the product strategy for core game systems including player accounts, compliance, social, and other systems.
• Help shape the social layer of our games (e.g. referral systems, chat, guilds) turning our games into places where real communities form.
• Build deep working relationships with leadership across game and partner teams, bridging business goals and technical execution.
• Take on the hardest prioritization calls when the team is being pulled in multiple directions, bringing structure and calm to competing priorities.
• Connect your pod's work to the broader platform strategy and communicate progress clearly to senior stakeholders."

What you’ll need to be successful

• Track record of independently owning complex products end-to-end, with sharp prioritization in fast-moving environments.
• Experience working on consumer-facing services (accounts, identity, or social systems) ideally at scale. 
• Enough technical depth to engage credibly with engineers on system design and tradeoffs, without needing to be the expert in the room.
• Strong cross-functional instincts, you build alignment across teams that don't naturally agree and ship reliably at quality.
• Ability to bring clarity to ambiguous situations with competing priorities, knowing which problems to solve first and why.
• Clear, confident communicator with experience presenting to and influencing senior stakeholders.
• Experience in or supporting game development (especially free-to-play mobile or other scaled consumer apps) strongly preferred.
• Hands-on curiosity about AI and agentic workflows. You've experimented with these tools, have a point of view on where they create real value, and can help a team embed them meaningfully.

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

Affirm's primary business is lending, and the Loans Lifecycle domain is responsible for maintaining the system of record for all loans at Affirm. As we scale into new geographies, products, and funding structures, the complexity and criticality of this domain continues to grow. We are seeking to hire a Director to lead the Loans Lifecycle engineering organization, spanning the Loans Platform, Ledger Engineering, and Financial Reporting teams.

What You'll Do

• Set the vision and drive execution for the Loans Lifecycle engineering organization at Affirm, encompassing Loans Platform, Ledger Engineering, and Financial Reporting.

• Take ownership of core engineering and business outcomes across the domain, including the loan system of record, ledger pipelines, and financial data delivery to accounting systems.

• Define and execute the technical roadmap for service-oriented decomposition, platform scalability, and database architecture evolution to support Affirm's growing loan volume across multiple geographies.

• Partner with Accounting, Finance, Capital Markets, Product, and Compliance to ensure financial accuracy and regulatory compliance across all loan products.

• Balance product expansion efforts — including international launches, new loan types, and card-related capabilities — with foundational platform investments in reliability, correctness, speed, and operational efficiency.

• Drive operational excellence across large-scale batch pipelines and online services, establishing robust incident response, pipeline SLA management, and reconciliation processes.

• Run a robust development lifecycle, including continuing agentic adoption and acceleration, while improving a culture of operational excellence.

• Hire, develop, and retain a high-performing, globally distributed engineering team across multiple sub-teams and technical disciplines.

What We Look For

• 15+ years of relevant experience in software engineering.

• 3+ years managing managers with a track record of high quality manager development.

• Experience leading multiple engineering teams spanning backend services and big data/batch pipelines.

• Successful track record driving key outcomes that drive the company's success.

• Comfortable partnering across disciplines and influencing across a wide variety of leaders.

• Experience hiring, growing, and retaining talent.

• Strong technical depth in distributed systems, data-intensive applications, and database architecture at scale.

• Has domain knowledge in financial systems, lending, accounting, or fintech. Great to have — if you've worked on ledger systems, loan origination and servicing, or financial reconciliation in a lending context.

• This position requires either equivalent practical experience or a Bachelor's degree in a related field.

We’re hiring a Senior Manager to lead Security Governance and the Security Third-Party Risk Management (TPRM) function. This role owns program strategy, operational maturity, and stakeholder alignment for security governance, vendor risk, and third-party integration risk. The manager will drive policy and control frameworks, remediate audit findings, deliver measurable program KPIs, and grow a high-performing team that executes vendor diligence, monitoring, and governance at scale.

Our Security Governance and TPRM programs must move from tactical firefighting to predictable, measurable operations that scale with the business. This leader will set the security risk posture, tighten governance and fourth-party oversight, improve tooling and automation adoption, and ensure timely, actionable escalations so senior leadership can make the right business decisions.

What You'll Do

Program strategy & governance

• Own Security Governance: maintain and evolve security policies, standards, and control frameworks (e.g., NIST CSF, ISO 27001), including mapping to controls and compliance requirements (SOC2, PCI, applicable regulations).
• Lead program maturity planning, roadmaps, and cross-functional governance forums (e.g., security steering committee, risk council).
• Define and enforce security risk appetite and decision criteria for third-party relationships and integrations.

Third-party risk management

• Lead the Security TPRM function across vendor lifecycle: intake/onboarding, due diligence (IRQ/DDQ/SME reviews), contracting handoffs, ongoing monitoring, periodic reviews, and offboarding.
• Ensure robust fourth-party oversight, including subprocessors, and manage remediation/QA cycles driven by Internal Audit and regulators.
• Oversee high-risk vendor decisions and escalations; establish clear RACI for partnership contracts and security acceptance criteria.

Operational excellence & tooling

• Own program KPIs, dashboards, and reporting (Jira STPRM Ops, AuditBoard, Sigma/BI, MetricStream). Drive improvements in throughput, turnaround, backlog age, and remediation velocity.
• Partner with Automation/TPRM Ops to operationalize threat-modeling outputs, integration inventories, pre-integration gates, and CI/CD checks; prioritize automations that reduce manual work and surface strategic escalations.
• Implement and maintain QA processes (quarterly QA), runbooks, SOPs for ticket ownership, and evidence standards.

People & stakeholder leadership

• Build, coach, and scale the Governance and TPRM teams: hiring, performance management, career development, and team morale.
• Act as the primary security contact for Legal, Procurement, Privacy, Product, and Engineering on vendor risk and governance matters.
• Represent Security in executive forums, audit meetings, and regulatory engagements; own remediation commitments and timelines.

Audit, compliance & risk reporting

• Serve as the security liaison for Internal Audit and external assessments; ensure timely remediation of findings and demonstrable progress.
• Produce regular program health reporting for senior leadership and Board-level stakeholders.

Success metrics (examples)

• Vendors reviewed per month and % critical vendors reviewed on schedule
• Average review turnaround time and backlog age distribution
• % tickets with clear owner and SLA met
• Time to remediate Internal Audit findings and completion rate
• Implementation count of automated checks/runbooks and pre-integration gates
• Team engagement / retention and time-to-productivity for new hires

What We Look For

• 7+ years in information security, risk management, or GRC roles, with a minimum of 3 years managing teams (or equivalent leadership experience).
• Demonstrated ownership of a TPRM program or security governance program in a regulated or high-growth technology environment (fintech preferred).
• Strong knowledge of security frameworks (NIST, ISO), compliance standards (SOC2, PCI), and vendor risk processes (IRQ/DDQ/SME assessments).
• Hands-on familiarity with TPRM/GRC tooling and observability: AuditBoard (or equivalent), Jira, BI tools (Sigma/Tableau/Looker), and experience with integrations/APIs.
• Excellent stakeholder management across legal, procurement, engineering, product, and executive leadership.
• Proven experience translating audit findings into operational remediation plans and measurable outcomes.
• Strong communication skills — able to present risk to technical and non-technical audiences and to influence decisions.
• Certifications such as CISSP, CISM, CRISC, or similar.
• Practical experience with threat-modeling approaches and third-party integration security (API, SSO/OAuth/SAML, TLS).
• Experience scaling automation for GRC/TPRM programs and integrating security checks into CI/CD pipelines.
• Prior experience in fintech or highly regulated industries.

This posting is for an existing vacancy.

Pay Grade - Q
Equity Grade - 6

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.

Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)

CAN base pay range per year: $198,000 - $248,000


#LI-Remote

The Data and Storage Services team is responsible for handling all of Affirm’s Data (OLAP and OLTP) requirements and encompasses the entire range from critical online checkout databases all the way to our Batch Orchestration, Streaming Infrastructure, Event Driven Frameworks, BI and analytics tools and systems. Our mission is to provide trustworthy, intuitive, and cost-efficient solutions for Affirmers to secure, store, analyze, and transform data at exceptional scale.

We're looking for an experienced Engineering Leader to lead our growing Data and Storage Services organization, specifically our Lakehouse Analytics team. You will bring a wealth of experience in managing teams and success in delivering highly technical multi-quarter roadmaps. You will also need to be fairly comfortable with ambiguity and possess tools to work through tough deadlines, craft strategy and drive execution. You will be able to work with your teams, as well as product stakeholder teams, to define architectural/organizational future states that we can scale to in the future. You will need to make balanced calls that align with our forward-looking vision and current business & technology critical needs.

What You’ll Do

• Lead a team of engineers and managers with empathy while fostering a high-performance, ownership-driven & inclusive culture to develop frameworks, systems, and tools for new Affirm products.

• Oversee teams managing storage services including relational, key-value, and analytics storage infrastructure and tools at scale.

• Understand and drive business and engineering metrics, promoting a culture of reliability, security, and productivity.

• Collaborate with tech leads, program managers, and other engineering managers on security, tools, architecture, planning, and delivery of multiple concurrent projects.

• Work across the engineering organization and with internal and external partners.

• Provide leadership and growth opportunities to team members, mentor engineers, recruit, and represent Affirm hiring brands.

• Lead technical decisions, projects, and roadmaps within the Lakehouse Analytics, Analytics Engineering and Privacy Engineering teams, shaping Affirm’s strategy for managing and serving orchestration workloads.

• Collaborate with peers, leadership, and stakeholders across platform engineering and product engineering organizations.

• In collaboration with tech leads, develop a multi year roadmap to design and implement frameworks, services, and tools for new Affirm products and business needs.

• Guide, tutor, and aid in the professional growth of junior and senior engineers within the team.

What We Look For

• Solid leadership and interpersonal skills.

• 10+ years of experience in managing multiple diverse and inclusive teams and delivering large cross-functional technical programs. 

• Proven track record in stakeholder management, ownership, and successful delivery. 

• Expertise in managing large-scale, geographically distributed compute and data processing systems, including data lake solutions and Workflow Orchestration frameworks. 

• Expertise in scaling frameworks like Snowflake, Spark, Flink and, Kafka on Kubernetes and cloud providers like AWS, leveraging storage systems such as AWS S3 and Apache Iceberg. 

• Capable of mentorship, cross-functional project execution, and individual contribution. 

• Strong interpersonal, written, and verbal communication skills with a growth mindset. 

• Experience in the data infrastructure domain and a passion for leading technical teams and contributing to Open Source solutions.

• Bachelor’s degree in Computer Science, related technical field, or equivalent practical experience.

Pay Grade - R
Equity Grade - 9

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. 

Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).

CAN base pay range per year: $206,000 - $256,000

This posting is for an existing vacancy

#LI-Remote

The Data and Storage Services team is responsible for handling all of Affirm’s Data (OLAP and OLTP) requirements and encompasses the entire range from critical online checkout databases all the way to our Batch Orchestration, Streaming Infrastructure, Event Driven Frameworks, BI and analytics tools and systems. Our mission is to provide trustworthy, intuitive, and cost-efficient solutions for Affirmers to secure, store, analyze, and transform data at exceptional scale.

We're looking for an experienced Engineering Leader to lead our growing Data and Storage Services organization, specifically our Online Storage team. You will bring a wealth of experience in managing teams and success in delivering highly technical multi-quarter roadmaps. You will also need to be fairly comfortable with ambiguity and possess tools to work through tough deadlines, craft strategy and drive execution. You will be able to work with your teams, as well as product stakeholder teams, to define architectural/organizational future states that we can scale to in the future. You will need to make balanced calls that align with our forward-looking vision and current business & technology critical needs.

What you’ll do

• Lead a team of engineers and managers with empathy while fostering a high-performance, ownership-driven & inclusive culture to develop frameworks, systems, and tools for new Affirm products.
• Oversee teams managing storage services including relational and key-value storage infrastructure and tools at scale.
• Understand and drive business and engineering metrics, promoting a culture of reliability, security, and productivity.
• Collaborate with tech leads, program managers, and other engineering managers on security, tools, architecture, planning, and delivery of multiple concurrent projects.
• Work across the engineering organization and with internal and external partners.
• Provide leadership and growth opportunities to team members, mentor engineers, recruit, and represent Affirm hiring brands.
• Lead technical decisions, projects, and roadmaps within theOnline Storage team, shaping Affirm’s strategy for managing and serving relational and key-value storage  workloads.
• Collaborate with peers, leadership, and stakeholders across platform engineering and product engineering organizations.
• In collaboration with tech leads, develop a multi year roadmap to design and implement frameworks, services, and tools for new Affirm products and business needs.
• Guide, tutor, and aid in the professional growth of junior and senior engineers within the team.

What we look for

• Solid leadership and interpersonal skills.
• 10+ years of experience in managing multiple diverse and inclusive teams and delivering large cross-functional technical programs. 
• Proven track record in stakeholder management, ownership, and successful delivery. 
• Depth in cache architecture and lifecycle management: tiered cache design, eviction and TTL policies, warm-up/priming strategies, consistency models, backpressure, and thundering-herd protection.
• Track record operating low-latency, high-throughput storage and caching platforms in production: e.g., Redis or Memcached, DynamoDB and MySQL/PostgreSQL/TiDB/Cockroach/Vitess, multi-region topologies, and cross-region replication strategies.
• Capable of mentorship, cross-functional project execution, and individual contribution. 
• Strong interpersonal, written, and verbal communication skills with a growth mindset. 
• Experience in the data infrastructure domain and a passion for leading technical teams and contributing to Open Source solutions.
• Bachelor’s degree in Computer Science, related technical field, or equivalent practical experience.

Pay Grade - R
Equity Grade - 09

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.

Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).

CAN base pay range per year: $206,000 - $256,000

This posting is for an existing vacancy

#LI-Remote

We are seeking a seasoned Engineering Manager to lead our Continuous Integration (CI) and Build Infrastructure team. This role is critical in ensuring the reliability, scalability, and efficiency of our development pipelines, enabling engineers across the company to ship high-quality software quickly and confidently. The CI Manager will oversee the design, implementation, and optimization of systems that support automated testing, build orchestration, and deployment.

What you’ll do

• Leadership & Strategy

  • Define and drive the vision for continuous integration and developer productivity infrastructure.

  • Lead and mentor a team of CI engineers, fostering a culture of ownership, collaboration, and technical excellence.

  • Partner with engineering leadership to align CI systems with broader product and platform goals.
     

• Systems & Operations

  • Own the design, scalability, and reliability of build and pipelines across multiple services and platforms.

  • Ensure fast, reliable feedback cycles for developers by optimizing build times, test coverage, and reporting.

  • Implement monitoring, alerting, and incident response processes for CI systems to minimize downtime.
     

• Collaboration & Enablement

  • Work closely with across engineering to ensure smooth integrations and deployment workflows.

  • Identify developer pain points and lead initiatives to improve productivity through tooling, automation, and best practices.

  • Evangelize CI/CD practices across the organization to raise engineering efficiency standards.

What we look for

• Proven experience leading engineering teams in CI/CD, build systems, or developer productivity domains.

• Strong background in modern build/test automation tools (e.g., Jenkins, GitHub Actions, CircleCI, Buildkite, Bazel).

• Familiarity with cloud-native environments (AWS, GCP, Kubernetes) and infrastructure-as-code practices.

• Solid programming background (Python, Kotlin, Java, or similar) and ability to guide technical decision-making.

• Excellent problem-solving skills, with the ability to balance long-term vision with short-term impact.

• Strong communication and leadership skills, with a track record of mentoring and growing high-performing teams.

Base Pay Grade - P

Equity Grade - 7

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.

Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).

CAN base pay range per year: $178,000 - $228,000 ($CAD)

This posting is for an existing vacancy

#Li-Remote

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

Lyft is looking for experienced software engineers from a scope of disciplines. We are growing our team with people who want to build, improve and incorporate technologies that make the lives of our community more enriched. As an engineer at Lyft, you'll collaborate with teams like product, data science, analytics, and operations on code that empower us to iterate quickly, while focusing on delighting our riders and drivers.

As a Software Engineer for Lyft Ads - you will work on one of Lyft’s newest lines of business focused on building the world’s largest transportation media network. We build products that allow brands to engage with our unique audience throughout their transportation journeys and beyond. For this role we are seeking software engineers who are passionate about backend and data engineering. You will join our Ad Infra Engineering team and contribute to building the systems and pipelines powering our ad-serving, measurement and audience platform. We work on technologies that let brands engage with our unique audience throughout their transportation journeys. This role is a great opportunity for an early-career engineer to gain experience working with distributed backend systems and large-scale data workflows, collaborating closely with product, analytics, and data science teams.

Why Lyft Ads?

• Be part of a high-impact team building the foundations of Lyft’s advertising infra
• Gain experience working with complex systems at scale, backed by mentorship and growth opportunities.
• Join a supportive, inclusive environment focused on engineering excellence and business impact.

Responsibilities:

• Develop and maintain backend systems that support real-time ad serving, campaign management, and reporting.
• Design and implement scalable data models to support analytics, targeting, and measurement use cases.
• Build and maintain data pipelines that handle ingestion, transformation, and distribution of large volumes of advertising data.
• Work with orchestration frameworks (e.g., Airflow) to schedule and monitor reliable, production-grade data workflows.
• Collaborate with cross-functional partners to integrate internal and third-party systems via APIs and batch data feeds.
• Write clean, maintainable, and testable code following best practices (CI/CD, observability, code reviews).
• Participate in architecture discussions and design reviews with an emphasis on performance and reliability.
• Learn and grow through mentorship, documentation, and regular team collaboration.

Experience:

• BSc/MSc in Computer Engineering, Computer Science, related field or relevant work experience
• 3+ years of industry experience in backend or data engineering roles
• Proficiency in at least one backend programming language (e.g., Python, Go, Java)
• Good understanding of distributed systems, microservices, and database design (SQL and NoSQL).
• Exposure to orchestration tools (e.g., Airflow, Prefect) and data distribution technologies (e.g., Kafka, Pub/Sub).
• Experience working with relational and non-relational databases (e.g., PostgreSQL, BigQuery, DynamoDB).
• Experience with Linux.

Benefits:

• Extended health and dental coverage options, along with life insurance and disability benefits
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• Access to a Lyft funded Health Care Savings Account
• RRSP plan with company match to help save for your future
• In addition to provincial observed holidays, salaried team members are covered under Lyft's flexible paid time off policy. The policy allows team members to take off as much time as they need (with manager approval). Hourly team members get 15 days paid time off, with an additional day for each year of service 
• Lyft is proud to support new parents with 18 weeks of paid time off, designed as a top-up plan to complement provincial programs. Biological, adoptive, and foster parents are all eligible.
• Subsidized commuter benefits and Lyft ride credits

Lyft is committed to creating an inclusive workforce that fosters belonging. Lyft believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law or by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.  Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process. Please contact your recruiter if you wish to make such a request.

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office at least 3 days per week, including on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the Toronto area is CAD $108,000 - CAD $135,000, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

Lyft may use artificial intelligence to screen applicants, however, Lyft employees make the ultimate selection and hiring decisions.

This job fills an existing vacancy.

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. 

If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.

THE WORK:

Ripple Treasury (formerly GTreasury) is the leading innovator of integrated SaaS treasury and risk management solutions for the digital treasurer. Developed with the latest technology, Ripple Treasury empowers organizations on their path to strategic treasury. It enables total access to cash, liquidity, payments, and financial risk management. 

We’re hiring a Client Support Analyst to join our growing global team. You’ll be the front line for clients using our treasury management platform—the person they rely on to solve problems, answer questions, and keep things moving.

You’ll work closely with teams across the business to deliver fast, thoughtful solutions and make sure clients feel supported every step of the way. Along the way, you’ll get hands-on exposure to how leading global organizations manage treasury and financial risk.

WHAT YOU'LL DO:

• Be the front line for our clients and a trusted partner across the business—you’re who people count on when things matter most
• Own issues end-to-end: troubleshoot, communicate clearly, and drive fast, high-quality resolutions that build trust and long-term relationships
• Manage and prioritize incoming requests to hit SLAs without sacrificing quality (and know when to flex when things get busy)
• Get hands-on with the systems behind the scenes—dig into payment formats, extracts, connectivity (inbound/outbound), and Alliance Lite 2 to diagnose and resolve issues
• Work cross-functionally with Customer Success, Account Managers, Solutions, and Engineering to solve complex problems and keep clients moving forward
• Escalate when needed with clear, well-documented context that helps Development move quickly
• Spot patterns in client issues and turn them into actionable insights to improve our product, processes, and overall client experience
• Continuously look for ways to make support faster, smarter, and more scalable as we grow
• Provide reliable coverage beyond standard business hours—including weekends and holidays when needed—to ensure clients are consistently supported and critical issues are addressed without delay

WHAT YOU'LL BRING:

• You’re curious and solutions-driven—you like figuring things out and moving fast in environments where priorities shift and no two days look the same
• You break down complex technical issues into clear, actionable steps and communicate them in a way that actually makes sense to clients and teammates
• You’re organized and can juggle multiple priorities without dropping the ball (or letting things stall)
• You build trust quickly and know how to balance strong client advocacy with good judgment
• You sweat the details, take ownership, and care about getting things right
• You’ve worked in B2B technical support, ideally in a SaaS environment, and are comfortable navigating APIs, bank connectivity, and payment formats is a bonus
• You’re a strong troubleshooter who can read logs, dig into issues, and work through complex systems without getting lost
• You have working knowledge of SQL and reporting tools; experience with RSA, Symantec, or similar tools is a nice to have
• Familiarity with treasury, banking, or accounting concepts is a big plus
• You’re comfortable operating in ambiguity, especially when documentation is limited, and you don’t wait around to be told what to do
• You’re proactive, always learning, and constantly looking for ways to improve how things work

Role & Team

As a Data Engineering Manager, you will lead across several cross-functional teams, managing up to ~10 data engineers and GIS specialists. You will support teams working on data processing and pipelines to enable ML-powered product capabilities.

Our product teams are cross functional and will typically include product managers, designers, engineers and subject matter experts relating to the team’s domain.

You will be accountable for the technical direction and delivery outcomes of your area. You will challenge your teams to pursue ambitious goals while providing a high level of support — growing engineering talent and fostering a highly collaborative, team-based environment where people can do great work.

Your primary focus will be on building high-performing teams and driving results through others. You will not be expected to spend significant time doing hands-on coding; however, you will be expected to dive deep technically when required and leverage your experience to support strong technical decision-making.

Time zone requirement: Europe (GMT/WET, CET, EET) and Eastern North America (NST, AST, EST)

What You'll Do

• Enable our data engineers to become highly productive members of their cross-functional teams, empowering them to ship high-quality, reliable data platforms and pipelines on a daily basis.
• Grow the teams by attracting great talent from your network.
• Foster an inclusive and caring culture where everyone can do their best work.
• Provide regular 1:1 coaching and feedback to tap into the potential of all your team members and help them thrive and reach their aspirations.
• Be a strategic partner to product managers, machine learning engineers, and other stakeholders within your domains and ensure that we are making the correct data architecture and platform decisions that balance short and long term goals.
• Ensure suitability of the data architecture, pipelines, and data models within your domains to enable longer term product, analytics, and machine learning goals.
• Work closely with the other Product & Engineering leaders on strategy, technology and people, including improving our data engineering practices and introducing capabilities that can accelerate data access, reliability, and unlock new product and data-driven opportunities

Skills & Experience

• Experience working in a high growth scaleup environment
• Passionate about climate
• Product minded and able to demonstrate significant impact you have had on a business through the application of data platforms and data-driven systems
• 2+ years experience leading and managing data engineers across multiple teams
• Experience working with the following (or similar) technologies: Python, SQL, data pipeline orchestration tools (e.g., Airflow, Dagster), data warehouses/lakehouses, Postgres DB, data pipelines
• Ability to unblock your team by contributing at a senior engineering level (e.g., reviewing data models, debugging pipelines, guiding architecture). How hands-on you'll be in this role will depend on team size and maturity
• Comfortable working in a build it, run it environment (GCP, cloud run, grafana, k8s) - or similar, with an understanding of data reliability, observability, and pipeline operations
• Strong leadership skills with the ability to mentor and coach engineers at all levels
• Excellent communication skills and ability to collaborate effectively in a cross-functional team environment
• Passion for learning and staying updated with evolving technologies and industry trends, particularly in data engineering and data infrastructure

Nice To Have

• Experience working with maps/imagery/geospatial domains  

Note: We believe that all people are capable of great things. We encourage you to apply even if you do not meet all of the requirements that are listed within this job description.

What We Offer

• Competitive, location-specific compensation and benefits 
• Flexible, autonomous and collaborative working environment rooted in trust - we build our work days around our lives, not the other way around
• Home office stipend, coworking and ongoing education budgets 
• A company culture that genuinely embodies each of our core values
• To be part of truly mission-driven work that reduces wildfires, protects earth’s natural resources and helps solve our climate crisis

About the team + role 

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.

The Robinhood Social team is building Robinhood's social trading platform — a feed-based experience where traders share insights, follow one another, and discover market-moving information in real time. The product is currently in beta, making this a rare ground up opportunity to shape the future of social experiences at Robinhood from the ground up. You'll work closely with product, design, data, machine learning, and safety teams to build reliable, scalable systems that support high-volume content, user interactions, and personalized discovery.

As an Engineering Manager for the Social team, you will lead a group of engineers building core social trading features. You will set technical direction, drive execution against product goals, and ensure systems meet reliability and performance standards. You will partner cross-functionally to define priorities, translate product needs into technical plans, and deliver end product. You will also grow engineers through feedback, goal-setting, and career planning.

This role is based in our New York, NY office, with in-person attendance expected  5 days per week.

What you'll do

• Lead a team building and scaling social interactions, content feeds, and user discovery features
• Set and communicate clear technical direction aligned with product strategy, holding a high bar for quality, performance, and maintainability
• Partner cross-functionally with design, product, data, machine learning, and safety teams to shape the social experience
• Drive architectural decisions and foster a culture of high-quality code and strong engineering processes
• Foster a collaborative, inclusive team environment where engineers across levels can grow, take ownership, and do their best work
• Support engineers through hiring, onboarding, performance feedback, and career development

What you bring

• 7+ years of professional software engineering experience
• 2+ years of engineering management experience leading product-focused engineering teams
• Strong foundation in building consumer-facing products at scale, with experience working through the stack
• Deep understanding of web architecture and best practices for building modular, scalable systems within large, evolving codebases
• Experience building and operating distributed systems that handle high traffic or real-time data
• Proven ability to grow engineers across levels through mentorship, feedback, and clear expectations
• An execution-focused mindset, capable of navigating ambiguity and delivering results
• Clear communication with both technical and non-technical partners

Leadership expectations

Our ambitious roadmap requires a great culture shaped by exceptional leaders. Here’s what we expect from them:

• Drive high performance by setting clear, focused goals, giving real-time feedback, stretching top talent, and scaling impact through focus, innovation, and tech.
• Hire and retain top talent by setting a high bar, hiring only those who raise it, investing in onboarding, and addressing talent issues quickly and fairly.
• Create community by connecting work to purpose, removing friction while prioritizing safety, building trust and inclusion, and leading from the front with integrity.

What we offer

• Challenging, high-impact work to grow your career
• Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
• Best in class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents
• Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.

Join us in building the future of finance.

Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading.

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.

As the Engineering Manager for the Margin team, you will be at the forefront of innovation for Robinhood's essential suite of Margin offerings. This highly dynamic role involves collaboration with product, data, and other engineering teams. The features delivered by this team are among the highest leverage within the company, directly contributing to generating $100s of millions in revenue.

This role is based in our Toronto office, with in-person attendance expected at least 5 days per week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

What you’ll do

• Lead and empower your team: Provide technical and strategic leadership, mentoring engineers, and nurturing a culture of collaboration and innovation.
• Drive product excellence: Work closely with product managers, designers, and other teams to define and implement a roadmap for seamless payment experiences.
• Develop new features: Build and optimize solutions for global markets, ensuring they are intuitive and reliable.
• Promote standard methodologies in engineering: Ensure high-quality code, scalability, and security in all deliverables.

What you bring

• Technical expertise: You possess a strong skillset in either backend or frontend development.
• Strong product sense: You understand user needs and can translate business goals into elegant technical solutions.
• Leadership experience: Proven ability to lead engineering teams, drive complex projects, and deliver impactful results in a fast-paced environment.
• Collaborative approach: You excel in working with diverse teams and can influence collaborators across fields.
• Global perspective: Experience in building solutions for international users is a strong plus.

Leadership expectations

Our ambitious roadmap requires a great culture shaped by exceptional leaders. Here’s what we expect from them:

• Drive high performance by setting clear, focused goals, giving real-time feedback, stretching top talent, and scaling impact through focus, innovation, and tech.
• Hire and retain top talent by setting a high bar, hiring only those who raise it, investing in onboarding, and addressing talent issues quickly and fairly.
• Create community by connecting work to purpose, removing friction while prioritizing safety, building trust and inclusion, and leading from the front with integrity.

What we offer

● Challenging, high-impact work to grow your career
● Performance driven compensation with multipliers for outsized impact, bonus programs, and equity ownership
● Top tier benefits to fuel your work, including supplemental health insurance, ancillary insurance, and mental health support programs
● Lifestyle wallet - a highly flexible employer-paid benefits spending account expenses beyond traditional benefits such as wellness, childcare, learning, and more.
● Time off to recharge including company holidays, paid time off, sick time, paid volunteer time off, parental leave, and more!
● Exceptional office experience with catered meals, events, and comfortable workspaces.
● Monthly commuter stipend to help offset in-office commuting costs

Our team is committed to providing an inclusive and welcoming interview experience for all candidates. If you require a specific accommodation during the application or interview process due to a physical or mental condition, please complete this Applicant Accommodation Form to notify our team. The form should only be completed if you need a specific accommodation.

AI Usage Disclosure: Robinhood uses artificial intelligence (AI) tools to support parts of our recruiting process. These tools enhance the efficiency and consistency of our hiring process; however, all hiring decisions are made by our hiring teams.

Vacancy Notice: This job posting represents an existing vacancy that we are actively seeking to fill.

Join us in building the future of finance

Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading.

About the team and role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.

The Margin team’s mission is to build and scale systems that power lending products, enabling customers to responsibly access leverage while maintaining strong risk controls and regulatory compliance. The team partners closely with product, risk, legal, and data teams to deliver reliable and transparent margin experiences for millions of users!

As an Engineering Manager, you will lead a team responsible for designing and operating critical margin infrastructure, including lending systems, risk evaluation pipelines, and account health monitoring. You will guide technical direction, support engineers in delivering high-quality systems, and ensure services meet performance, reliability, and compliance standards. You will work closely with cross-functional partners to prioritize work, translate business needs into engineering plans, and deliver measurable improvements to system stability and customer outcomes.

This role is based in our New York, NY office, with in-person attendance expected at least 5 days per week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

What you'll do

• Lead and support a team of engineers building margin and lending systems, including setting goals, providing feedback, and supporting career growth
• Define and execute technical plans that improve system reliability, latency, and scalability for margin-related services
• Partner with product, risk, legal, and data teams to deliver features that meet regulatory requirements and improve customer experience
• Establish clear engineering processes, including code reviews, incident response practices, and system monitoring standards
• Use metrics such as system uptime, latency, and error rates to guide prioritization and track improvements

What you bring

• You have experience managing and developing engineering teams, including hiring, coaching, and performance management
• You have strong technical expertise in distributed systems, backend services, or financial systems
• You have experience building or supporting systems that require high reliability, data accuracy, and regulatory awareness
• You are comfortable using data and metrics to inform decisions and improve system performance
• You communicate clearly with both technical and non-technical partners and align teams around shared goals

Leadership expectations

Our ambitious roadmap requires a great culture shaped by exceptional leaders. Here’s what we expect from them:

• Drive high performance by setting clear, focused goals, giving real-time feedback, stretching top talent, and scaling impact through focus, innovation, and tech.
• Hire and retain top talent by setting a high bar, hiring only those who raise it, investing in onboarding, and addressing talent issues quickly and fairly.
• Create community by connecting work to purpose, removing friction while prioritizing safety, building trust and inclusion, and leading from the front with integrity.

What we offer

• Challenging, high-impact work to grow your career
• Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
• Best in class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents
• Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.

At Counterpart Health, we are transforming healthcare and improving patient care with our innovative primary care tool, Counterpart Assistant. By supporting Primary Care Physicians (PCPs), we are able to deliver improved outcomes to our patients at a lower cost through early diagnosis and longitudinal care management of chronic conditions.

We're looking for a Manager, Software Developer to join our team. Our managers take on a player/coach role, balancing technical leadership, execution, and people management. The primary responsibility of Developer Managers is to build and develop strong teams while ensuring high-impact results. We empower engineers to take ownership of problems and support them with mentorship, guidance, and business context.

As a Manager, Software Developer, you will:

• Drive team impact by fostering high technical productivity and reliability.
• Cultivate a healthy, results-driven, and collaborative team culture.
• Represent the team in engineering-wide planning, initiatives, and processes.
• Partner with Product Managers and Designers to shape our technical roadmap and solve problems that improve the patient and doctor experience.
• Set and communicate clear team objectives that align with Counterpart's company goals and roadmap.
• Lead hiring, development, and retention efforts to build a high-performing team.

You should get in touch if:

• You have technical leadership experience managing teams of 3+ engineers. 
• You have a strong background in system design and proficiency in general-purpose programming languages such as Python, Ruby, Go, or Java.
• You have a track record of leading development projects while creating opportunities for others to grow into leadership roles.
• You have experience in fast-paced environments, making quick, strategic decisions under competing constraints.
• You have a proven ability to successfully deliver complex web applications and services.
• You are adaptable and able to work across various technical systems and concerns.

Benefits Overview:

• Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program and regular compensation reviews to recognize and reward exceptional contributions.
• Physical Well-Being: We prioritize the health and well-being of our employees and their families by offering comprehensive group medical coverage that include coverage for hospitalization, outpatient care, optical services, and dental benefits.
• Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, company holidays, access to mental health resources, and a generous annual leave policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. 
• Professional Development: We are committed to developing our talent professionally. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.

Additional Perks:

• Reimbursement for office setup expenses
• Monthly cell phone & internet stipend
• Flexibility to work from home, enabling collaboration with global teams
• Paid parental leave for all new parents
• And much more!

About Counterpart Health: In 2018, Clover Health set out to do something unprecedented: build a clinically intuitive, AI-enabled solution that fits within physicians' workflows to help support the earlier diagnosis and management of chronic conditions.

Years later, that vision is a reality, with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management, reduce medical expenses, and drive success in value-based care.

With an exceptional team of value-based care and technology experts, Counterpart Health is driving value-based care at the speed of software.

Counterpart Health is a subsidiary of Clover Health. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

#LI-REMOTE 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

About the Role

Our Product Pricing & Monetization team sits at the intersection of product and commercial strategy, responsible for holistic pricing and packaging across Gusto's full product suite.

We're looking for a Senior Pricing and Monetization Manager to focus across our platform. portfolio including Gusto Payroll, Gusto Time management and HR, and our suite of embedded financial services for employers and employees. You'll collaborate closely with product, sales, marketing, data, engineering, and finance, with work that is visible to Gusto leadership.

What You'll Do

• Work in partnership across Product, Finance, Marketing, and Go-to-Market to review and recommend monetization and pricing strategies for new product launches and our existing portfolio.
• Be a world-class operator, owning and delivering on cross-functional projects and commercial go-to-market initiatives. In an AI-native environment, strategy, ownership, and execution goes broad. You will be asked to learn, adapt and grow your range of expertise.
• Help shift from a commercial strategy and operations function, to an AI-powered builder program. You’ll ship MVPs, Proof of Concepts, and pilots right into market.
• Decide, Build, and Monitor the key Pricing and Monetization KPIs across our product and go-to-market portfolio.
• Be the pricing and monetization expert and go-to-partner for Monetization and Commercial strategy.
• Work closely with key stakeholders such as: Product, Product Marketing, Sales, Data Science, and Finance. Products will have direct executive line-of-sight and direct impact to our product and business.

What We're Looking For

• Background in fintech, business banking, retirement, E-commerce, payroll, or HR back office SaaS
• Background in B2B / B2C Saas in Payroll, HR, Fintech, ECommerce or related field.
• An AI-native operator who can go from strategy to execution quickly, building Agents instead of processes. You’ll be an expert in Claude.ai, Claude Code, and Cursor.
• A strong analytical mindset with strong attention to detail and creative problem-solving ability. Able to use AI tools to conduct end-to-end technical data analysis.
• Executive relationship management and communication. You’ll be presenting and working on topics for our executives, board, and senior leaders across Gusto.
• Exceptional cross-functional stakeholder management and relationship-building skills. Your success will be defined by your ability to move a broad set of stakeholders towards a common goal.
• Clear, concise communicator, able to distill complex ideas for any audience
• Thrives in fast-moving environments; able to pivot quickly and manage competing priorities
• Curious, growth-oriented, and genuinely passionate about pricing

Nice to Have

• Experience developing and delivering pricing and go-to-market recommendations in product, marketing, finance, or consulting.
• Experience with technical pricing research, like conjoint or max diff analysis, or other quantitative research techniques. 
• Expertise in technical data analysis skills, like SQL, Python or R. Expect underlying foundation coupled with ability to use AI to execute.
• Familiarity with the latest AI tools to help with coding or data analytics tools such as Claude, Cursor, Gumloop

Compensation

Our cash compensation amount for this role is targeted at $152,000 - $180,000/yr in Denver, Phoenix, and Atlanta, and $180,000 - $218,000/yr for San Francisco & New York. The salary range for Toronto is CAD 133,000 - 160,000. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

#LI-Hybrid

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Network Partnerships team sits within the Partnerships organization and is a key component of Stripe’s success. Our team is responsible for developing and managing relationships with critical partners, such as Visa, Mastercard and American Express, which are fundamental to the success of Stripe’s product strategy and delivering new capabilities to Stripe users.

What you’ll do

We are looking for a US or Canada-based candidate to join our team to lead one of Stripe’s critical network partnerships.  The candidate will manage overall partner health, build internal strategy and business cases, drive deal negotiation and execution, and coordinate priorities with internal teams and external partners. The role requires close coordination with leadership, product and engineering teams, as well as cross-functional stakeholders including Legal, Finance, Risk, etc., and with external partners’ leaders and senior executives.  

This is a high-impact individual contributor role that requires the ability to rally cross-functional teams and flex “general manager” skills to shepherd a meaningful portion of Stripe’s P&L.

Responsibilities

• Manage one of Stripe’s most critical U.S. Network partnerships, with a focus on driving the execution of joint initiatives and launching new offerings to benefit Stripe users
• Leverage industry knowledge to craft thoughtful long-term partnership and product strategies, and execute deals and initiatives that support Stripe’s strategy 
• Use data to drive strategy and decisions
• Coordinate with internal cross-functional stakeholders (including risk, compliance, product, engineering, treasury and global partner managers) to drive creation and execution of partner strategy
• Develop, manage and report on strategic plans, key negotiation/expansion opportunities and overall partner health with a multi-year vision in mind
• Juggle and reconcile competing priorities to drive creative solutions and commitment to a shared goal across multiple stakeholders
• Coordinate and prioritize a large amount of activities and initiatives that compete for scarce resources to drive best outcomes for our users and Stripe

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 12+ years in partnerships, business development, or similar fields
• 3+ years deep in the payments world—you need to understand how card networks operate
• Experience negotiating significant commercial deals
• Comfortable in a product-focused environment with lots of dependencies
• Great communication skills, especially being able to influence C-level colleagues
• Experience running big, complex, cross-functional projects

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the role

Our Product Marketing team’s mission is to generate customer insights that inform Stripe’s product strategy, and lead go-to-market for our suite of products. Product Marketing is a highly cross-functional role at Stripe, partnering closely with Product and Engineering, Sales, Partnerships, Demand Generation and Campaigns to name a few. Different from many other Product Marketing teams, our team works across the entire product lifecycle, from helping shape the product to driving launch and commercialization, to growing product adoption post-launch across both self-serve and sales-sold funnels.

We are looking for an experienced and strategic Senior Product Marketing Leader to drive the overall marketing strategy for a critical subset of Stripe's revenue automation products, specifically Stripe Tax and Stripe Data (Sigma and Data Pipeline). In this high-impact role, you will be responsible for defining the global narrative, messaging, and positioning for these products, as well as developing and executing a comprehensive go-to-market (GTM) strategy. You will serve as a key leader, engaging deeply with cross-functional teams across Sales, Campaigns, Demand Generation, and Product Management to drive overall awareness, pipeline generation, and revenue growth across Stripe’s existing customer base and new prospects. This is a crucial role for a leader who can operate at a strategic level while also ensuring executional excellence across multiple distinct product lines.

What you’ll do

• Be a storyteller. You have deep empathy for users and are able to adapt how you communicate to best reach and engage your audience and differentiate Stripe. You have excellent verbal and written communication skills
• Lead with data. You like working with data and insights and pair that with your passion for users to generate balanced and thoughtful points of view for how to take our products to market
• Keep things organized. You are able to manage highly interdependent, complex projects and keep various workstreams on track. You are able to manage highly interdependent, complex projects and keep various work streams on track
• Have a passion for technology. You are keen to learn about how things work and are able to explain technical concepts in ways that everyday people can understand. You are an avid user of AI to drive efficiency. You are an avid user of AI and ML technologies to drive efficiency in your work and find creative solutions.
• Be Ambitious. You are eager to make an impact at Stripe. You thrive in a fast-moving, dynamic, hyper-growth environment and are able to operate fluidly between the 30,000-foot strategy level and the micro-detail to get things right
• Lead and Mentor. You are an experienced, empathetic, and hands-on leader with a track record of developing and mentoring high-caliber talent. You can seamlessly balance strategic leadership with getting into the details to execute and drive results.

Responsibilities

• Develop go-to-market strategies to drive growth of Stripe Tax and Data products. Deeply understand the market, target segments, customer needs - and use this knowledge to develop high-impact marketing strategies to drive growth across the self-serve and sold funnels.
• Lead a small but mighty high performing team. Develop go-to-market strategies to drive growth of Stripe Tax and Data products. Deeply understand the market, target segments, customer needs - and use this knowledge to develop high-impact marketing strategies to drive growth across the self-serve and sold funnels.
• Partner closely with Product Management, Sales, and Corporate Marketing to shape the product roadmap, messaging, and positioning for Revenue products.
• Create compelling and differentiated product narratives, core messaging, and customer-facing content (e.g., website copy, sales decks, case studies).
• Lead a small but mighty high performing team.

Who you are

Minimum requirements

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. 

• 10+ years of product marketing experience, with 3+ years as a people manager
• Exceptional cross-functional leadership and ability to influence across all levels and functions, from senior leadership to project teams.
• High comfort toggling between big-picture strategy and detailed execution, with a strong bias to action
• Excellent communication and presentation abilities, with a proven track record explaining technical concepts in ways that technical and non-technical audiences can understand
• Proven ability to partner with Sales

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups use Stripe to accept payments, grow their revenue and accelerate new business opportunities. Our mission is to increase the GDP of the internet and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Our professional services team combines payments and financial expertise with experience integrating Stripe technology in thousands of projects. We help our customers create marketplaces, launch subscription businesses, expand globally, and more. This team provides critical implementation and post-launch services to help Stripe users maximize long-term value, quickly and confidently.

What you’ll do

Our Engagement Managers lead complex and multi-faceted project teams that accelerate implementations and drive meaningful growth and innovation on the Stripe platform. As an Engagement Manager at Stripe, you will lead enterprises to become long-term Stripe users and advocates of our products and solutions. 

Stripe Professional Services provides a rapid path to success and ongoing value for our users. Our Engagement Managers enable users and partners to integrate Stripe’s solutions rapidly while delivering immediate impact and measurable value.

Responsibilities

• Drive innovation and adoption of deployment practices, provide product adoption insights and help users achieve the maximum value from their Stripe investment.
• Proactively manage the integration of Stripe’s products into the user’s application/technical architecture, test and change management strategies and transformation timelines.
• Deliver program management expertise based on experience, continuous learning, and in-depth knowledge of Stripe’s products and implementation best practices. 
• Focus on the continuous improvement and enablement of the Stripe Implementation Methodology and it’s associate tools, templates and processes
• Provide well-established program governance to manage requirements in line with the agreed scope and business objectives. 
• Provide proactive risk assessment, prevention and mitigation plans and the efficient identification, tracking, and resolution of issues and decisions using established tools and templates with internal and user stakeholders. 
• Proactively drive interlock between the user and Stripe’s Product and Engineering teams to ensure alignment with Stripe’s roadmap.
• Ensure a smooth transition of the implemented Stripe capabilities into operation for the user, including knowledge transfer and the handover to Stripe Support.
• Actively participate in a global community of practitioners to continually evolve and improve the way in which Stripe leads and supports our Users through high impact and complex implementations of Stripe’s payment infrastructure

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 8+ years of consulting experience partnering with enterprise level strategic users on technology solutions, with a track record of top performance or a related field
• Ability to understand complex business requirements and craft tailored solutions
• Ability to quickly learn and explain technical concepts to Stripe’s largest users in a way which they will understand. Some may be deeply technical, others may be more business focussed, so you’ll need to talk to users in a language they can understand
• Proven program management skills and experience
• Strong critical thinking skills, including the ability to identify suboptimal processes and drive more efficient ways of working
• Ability to recognize repeated user-facing issues and build scalable solutions
• Superior verbal and written communication skills
• Ability to operate independently in a highly ambiguous and fast-paced environment
• Demonstrated ability to engage with and lead executive stakeholders and key decision makers on the user side to drive towards an agreed outcome
• Experience in working with or in complex enterprise organizational and decision making structures 
• An ability to work collaboratively with and influence Stripe’s product and engineering teams to advocate for our users and continuously shape the forward roadmap of Stripe’s applications

Preferred qualifications

• Prior experience at a growth stage Internet/Enterprise Software company
• Industry certifications to ensure project success. Typical certifications include: 
• Certified ScrumMaster 
• PMP or PRINCE2 Certification
• Prior experience in the payments industry
• A familiarity with the integration and testing of APIs 

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Developer Experience & Product Platform (DEeP) organization empowers all of Stripe's products with a shared product platform that delivers high-quality, consistent, cross-product experiences across our UI and API surfaces. DEeP focuses on providing a scalable developer experience that any developer can leverage to accelerate a customer's ability to create value from Stripe.

Within DEeP, the Extensibility program is how Stripe expands its total addressable market, and increases customer retention. With extensibility, Stripe becomes programmable — customers and product teams can adapt Stripe to their needs on a common platform.

Stripe has three interconnected extensibility primitives:

1. Scripts — Secure, isolated TypeScript runtime allowing merchants and developers to customize Stripe product behavior (e.g., discount calculations, invoice logic, proration).
2. Custom Objects — User-defined data models (e.g., Shipments, Locations, Warranties, Entitlements) with first-class APIs, SDKs, and Dashboard experiences.
3. Workflows — A programmable orchestration layer (graduating to GA at Sessions) enabling no-code and pro-code business logic across Stripe, including custom actions, delays, smart retries, and 3P integrations.

These primitives are deeply interdependent, involve 10+ cross-functional teams and culminate in a flagship product launch.

What you’ll do

We are seeking a product-focused Technical Program Manager to drive the Extensibility program across the Workflows, Custom Objects, and Scripts workstreams. This is a newly created, high-impact role at the intersection of platform engineering, product management, and cross-organizational program ownership.

In this role, you will own one of the most strategically consequential programs in DEeP — driving the direction, health, and outcomes of Stripe's Extensibility platform across Scripts, Custom Objects, and Workflows. You will set the program strategy in partnership with DEeP leadership, holding organizations accountable to the success of the program.

Responsibilities

• Drive cross-org decisions across DRIs in Script Platform, Custom Objects, Apps, SDK, Observability, DevEx, and Versioning — actively resolving the hard, ambiguous integration and ownership questions that fall between team boundaries.
• Own the critical path to major launches — proactively shaping scope, driving descope decisions, and negotiating trade-offs across teams so that launches reflect deliberate strategic choices.
• Influence and shape product and engineering roadmaps — bringing a program-level perspective to team planning cycles, pushing back where individual team roadmaps are misaligned with broader extensibility strategy, and advocating for cross-cutting investments that no single team will prioritize on their own.
• Support ProServ and Partnerships — Ensure ProServ and Partnerships requirements are surfaced into the roadmap with the same rigor as product requirements, and hold the bridge between what the platform delivers and what those teams need to close and serve complex customers

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 5+ years of technical program management experience with demonstrated success in driving complex cross organizational programs.
• Strong product sense and ability to understand enterprise customer needs
• Demonstrated ability to communicate with precision and credibility across engineering, product, and executive audiences, translating complex technical trade-offs into strategic decisions, and driving alignment.
• Demonstrated ability to lead and align cross-functional teams — driving decisions, resolving conflict, and building consensus across organizations with competing priorities
• Proven track record of successful program delivery in complex technical environments
• Bachelor's degree or equivalent practical experience

Preferred qualifications

• Background in product management or product operations
• Experience with developer platforms, API products, or payment systems

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the teams

MaaS (“Money as a Service”) Data Science

The MaaS Data Science team is central to all money movements, embedded finance, and platform solutions for our biggest and most complex customers.  The two roles available are in Embedded Finance (Capital, Issuing) and Connect (Stripe’s solution and growth suite for platforms and marketplaces).  We set the data foundations for company wide data primitives + external products; drive strategy through modelling, analytics, and experimentation; build world class data-driven + ML powered product experiences; and partner closely with cross-functional partners across all facets of the business (Product, Engineering, Risk, Marketing, Ops, Strategy, and more) to ensure the success of our Connect, Capital, and Issuing product suite.  

Growth Data Science

The Growth Data Science team helps businesses on Stripe get started both quickly and effectively. We work closely with Growth product and engineering leads to optimize every step of the user journey, from awareness and acquisition, through product adoption, to usage growth and retention. Our team is known for being an experimentation powerhouse, for pushing the frontiers of causal analysis and cumulative impact measurement, and for developing a deep understanding of the user journey that helps drive the product roadmap. We work closely with Growth Product and Engineering, and more broadly with Sales, Marketing, Developer Platform, Support, and Risk teams.

What you’ll do

Data Science Managers at Stripe are responsible for the success of their team. You’ll be deeply involved in the modeling and design processes as well as coaching, mentoring, and leading the team. You’ll have a deep understanding of how to drive efficient data science teams and you’ll have a strong user-focus. You’ll be working with data scientists, analysts and engineers on creating technical solutions and communicating effectively across teams and senior leadership.

Responsibilities

• Drive the roadmap and priorities for your team, and work with many Stripe leaders across the company to enhance our ability to be data driven.
• Collaborate with stakeholders across the organization such as engineering, analytics, operations, finance, and marketing.
• Lead and manage processes to help the team do its best work and engage effectively with the rest of Stripe
• Manage a high-performing team of data scientists, supporting them to achieve a high level of technical excellence and advance in their careers.
• Recruit and onboard great data scientists, in collaboration with Stripe’s recruiting team
• Contribute to broad data science initiatives as a member of Stripe’s data science management team.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• A PhD or MS or BS in a quantitative field (e.g., Statistics, Operations Research, Economics, Computer Science, Engineering).
• You have at least 3 years of direct management experience leading data science or ML teams, and 10 years of overall data science experience.
• You have demonstrated expertise in designing metrics and guiding business decisions with data.
• You have technical expertise to drive clarity with staff and senior scientists about architecture and strategic modeling decisions.
• You’ve managed teams that have built and shipped machine learning systems and data products at scale, and have hands-on experience with challenging problems.
• You work very well cross-functionally, and are able to think rigorously and make hard decisions and tradeoffs.
• You have clear and persuasive communication skills in writing and verbally.
• You thrive on a high level of autonomy and responsibility.
• You foster a healthy, inclusive, challenging, and supportive work environment.

Preferred requirements

• You are comfortable working with geographically distributed teams
• Expertise in time series forecasting, predictive modeling, or optimization
• Expertise in data design and building scalable data architectures

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Agent Experience team is at the forefront of a monumental shift in how the world interacts with financial infrastructure. Our mission is to make Stripe as seamless and powerful for AI agent users as it is for human users. We’re building the infrastructure you need to turn AI agents into active economic participants, making it simple for your autonomous systems to transact, scale, and thrive.

This is a high-growth, rapidly evolving space. We operate with the speed and creative autonomy of a startup, backed by the scale and rigor of Stripe. You will lead a talented group of engineers navigating the rapidly evolving Agentic AI landscape, building the tools and systems that will define how AI interacts with the global economy.

What you’ll do

As the Engineering Manager for Agent Experience, you will be responsible for scaling a mission-critical team from its early stages. You will balance deep technical strategy in the AI space with a relentless bias-for-action, ensuring we ship high-leverage tools for developers and their agents.

Responsibilities

• Lead and Scale: Build and manage a high-performing team of 10+ engineers, ranging from early-career to Staff level. You will own the hiring roadmap and the professional development of your team.
• Define Agentic Strategy: Partner with product and executive leadership to shape the long-term vision of how AI agents consume Stripe’s APIs and services.
• Execute with Urgency: Foster a "bias-for-action" culture that allows the team to ship rapidly in an evolving market without sacrificing the reliability expected of financial infrastructure.
• Drive Technical Excellence: Oversee the design and delivery of complex back-end systems and developer tools, ensuring they are extensible, secure, and intuitive for both humans and agents.
• Collaborate Cross-Functionally: Act as a primary bridge between your team and Stripe’s senior leadership, influencing company-wide strategy for AI integration and agentic workflows.
• Navigate High-Stakes Environments: Ensure all innovations meet Stripe's high bar for security and compliance, particularly as we operate within regulated financial ecosystems.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 5+ years of engineering management experience, with a proven track record of managing and growing teams of 10+ engineers.
• Deep domain expertise in the Agentic AI space or a strong background in building sophisticated developer tools and back-end systems.
• Exceptional communication skills, with the ability to distill complex technical concepts into clear strategic frameworks for peers and executives.
• Experience in rapid-growth environments, specifically a history of successful, high-volume hiring and team scaling.
• Technical proficiency to engage deeply with Staff-level engineers on system architecture, API design, and AI model integration.

Preferred qualifications

• A "dual-track" career history with experience in both early-stage startups and high-growth, at-scale technology companies.
• Experience navigating high-stakes, regulated industries such as Fintech or Healthcare.
• A strong point of view on the future of AI-driven economies and the "agentic" evolution of software.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Data Transformation team is responsible for building and operating batch and real time transformation pipelines and platforms for 400+ product teams at Stripe.  We're aiming to make data development and management workflow at Stripe a breeze with emphasis on producing high quality datasets used for critical analytics, dashboards and workflows at Stripe. The Products owned by this team are widely adopted with 800+ weekly active users improving developer productivity for data users by many folds. The team is in an interesting phase of innovation tied to topmost priority for Stripe building and executing the strategic roadmap for streaming transformation, incremental processing and ergonomic data modeling.    

We empower our users ranging from Data Scientists to Engineers building pipelines to create exceptional Stripe product experiences while providing a robust transformation platform for critical dashboarding, analytics and workflows at Stripe including user-facing reporting products Sigma and Radar. 

We adopt a combination of open source technologies and in-house built software to ensure high scalability, reliability, and usability of our transformation offerings. Key example technologies used include: Spark, Airflow, Iceberg, Hive, S3, SQL, Python, Scala, GRPC, Kafka and FlinkSQL.

What you’ll do

As an Engineering Manager of the Data Transformation team, you will lead a team of engineers, collaborate with infrastructure and product engineering orgs, and advance the Data Transformation roadmap and adoption at Stripe. You will be driving critical workstreams for Stripe’s topmost priorities around delivering high quality, materialized datasets Stripe products and AI agents.

You will:

• Deliver infrastructure and services that scale to our users needs with an eye on reliability and efficiency
• Lead and manage a team of talented engineers on the team, providing mentorship, guidance, and support to ensure their success
• Work with high-visibility teams and their stakeholders to support the Infrastructure’s key engineering initiatives
• Understand user needs and pain points to prioritize engineering work and deliver high quality solutions that meet user needs
• Drive the execution of projects, overseeing the entire development lifecycle from planning to delivery, while maintaining high standards of quality and timely completion
• Provide hands-on technical leadership (architecture/design, vision/direction/requirements setting, and incident response processes) for your reports
• Work with leaders across the company to create and drive toward the longer term vision of Stripe’s Data Transformation roadmap
• Foster a collaborative and inclusive work environment, promoting innovation, knowledge sharing, and continuous improvement within the team
• Partners with our recruiting team to attract and hire top talent, and define the overall hiring strategies for your team

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

We’re looking for someone who has: 

• 1 - 3 years of experience managing teams that shipped and operated data pipelines and critical distributed system infrastructure
• Successfully recruited and built great teams.
• Extreme customer focus, committed to investing in partnerships with other Stripe engineers to establish empathy and understand their use-cases
• Works effectively cross-functionally and is able to think rigorously, communicate effectively, and make or coordinate hard decisions and trade-offs.
• Thrives with a high degree of autonomy and responsibility in an ambiguous environment.
• Technical acumen to drive clarity with staff engineers about architecture and technical strategic decisions.
• Encourage a healthy and inclusive work environment that’s both challenging and supportive

Preferred qualifications

• Managed teams that shipped products to data users and operated large-scale, high-availability data transformation pipelines, with expertise in Kafka, Flink, Spark, Airflow, Python, SQL, and API design a plus.
• A genuine enjoyment of learning and diving into the nuts-and-bolts of how things work, with the ability to question and direct architectural decisions
• Strong written and verbal communication skills for different audiences (leadership, users, company-wide)

The Merchant & Partner Lifecycle (M&PL) team is at the forefront of Affirm’s architectural transformation. We are addressing critical architectural risks by consolidating merchant lifecycle orchestration into a newly cohesive domain. 

You will act as a technical leader building out the brand new lifecycle-orchestrator service that’s at the heart of multiple connected systems. Your work will deliver immediate availability improvements through system simplification and isolation, and modernize older parts of the codebase.

What You'll Do
 

• Design & expand the backbone of our platform to scale to hundreds of thousands of merchants from all around the world

• Design and align the scope of work with other teams to deliver cross-team projects

• Partner with Engineering Manager and Team Lead to execute the long-term vision of the team

• Execute technical strategy for broad or complex requirements with insightful and forward-looking approaches that go beyond the direct team and solve large open-ended problems

• Utilize agentic development tools like Claude Code to automate parts of the development process

• Improve engineering standards, tooling, and processes throughout the organization

What We Look For
 

• 3+ years of experience as a backend software engineer

• Familiarity with Domain-Driven Design, distributed systems, and how architectural decisions affect performance and maintainability

• Experience with concepts such as data models, API design (http and RPC), state machines, event-driven architecture, and database design

• Excellent communication skills, both written and verbal. Must be proficient in asynchronous communication–written tech specs, ADRs, project plans, etc.

• Experience designing, developing, and launching backend systems (our stack: AWS, gRPC, Snowflake, Kotlin, Python, MySQL, Kubernetes). Java and Kotlin experience are especially helpful.

• Prior experience with monitoring and alerting systems (sentry.io, rollbar, chronosphere, kibana)

• This position requires either equivalent practical experience or a Bachelor’s degree in a related field.

The Merchant & Partner Lifecycle (M&PL) team is at the forefront of Affirm’s architectural transformation. We are addressing critical architectural risks by consolidating merchant lifecycle orchestration into a newly cohesive domain. 

You will act as a technical leader building out the brand new lifecycle-orchestrator service that’s at the heart of multiple connected systems. Your work will deliver immediate availability improvements through system simplification and isolation, and modernize older parts of the codebase.

What You'll Do
 

• Design & expand the backbone of our platform to scale to hundreds of thousands of merchants from all around the world

• Design and align the scope of work with other teams to deliver cross-team projects

• Partner with Engineering Manager and Team Lead to execute the long-term vision of the team

• Execute technical strategy for broad or complex requirements with insightful and forward-looking approaches that go beyond the direct team and solve large open-ended problems

• Utilize agentic development tools like Claude Code to automate parts of the development process

• Improve engineering standards, tooling, and processes throughout the organization

What We Look For
 

• 3+ years of experience as a backend software engineer

• Familiarity with Domain-Driven Design, distributed systems, and how architectural decisions affect performance and maintainability

• Experience with concepts such as data models, API design (http and RPC), state machines, event-driven architecture, and database design

• Excellent communication skills, both written and verbal. Must be proficient in asynchronous communication–written tech specs, ADRs, project plans, etc.

• Experience designing, developing, and launching backend systems (our stack: AWS, gRPC, Snowflake, Kotlin, Python, MySQL, Kubernetes). Java and Kotlin experience are especially helpful.

• Prior experience with monitoring and alerting systems (sentry.io, rollbar, chronosphere, kibana)

• This position requires either equivalent practical experience or a Bachelor’s degree in a related field.

Base Pay Grade - L

Equity Grade - 6

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.

Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)

USA base pay range (CA, WA, NY, NJ, CT) per year: $160,000 - $210,000
USA base pay range (all other U.S. states) per year: $142,000 - $192,000

 #LI-Remote

Role Summary

We’re looking for a Digital Content & AI Automation Manager to lead our transition to 'Vibe Marketing.' Inspired by the shift toward Vibe Coding, we want to bridge the gap between creative intent and digital execution. You’ll move Okta away from manual tickets and rigid CMS forms toward an agentic, self-service model—building the tools that allow marketers to describe a goal in natural language and see it manifest across our digital ecosystem.

This is a test, learn, build, iterate role. You aren't just managing a stack; you’re building an autonomous engine that empowers every marketer to be a creator.

What You’ll Actually Do

• Build the "Vibe Marketing" tools: Create the workflows and agentic layers that allow non-technical stakeholders to manage and scale digital content across its entire lifecycle using natural language and AI assistance.
• Develop Agentic Support Models: Prototype and deploy AI agents that act as "co-pilots" for Marketing Managers—handling everything from automated tagging and metadata to complex distribution across our headless ecosystem.
• Architect Self-Service Systems: Reduce the "time-to-live" by building modular, reusable content structures that agents can manipulate, moving us beyond the constraints of traditional platforms like Adobe Experience Manager.
• Operate Like a Lab: Run rapid experiments with emerging AI tools and automation platforms. Build scrappy prototypes—not just strategy decks—to prove that "vibe-based" creation works at enterprise scale.
• Partner Across Teams: Bridge the gap between "what if" and "here’s how," working with Marketing, Engineering, and Digital teams to turn agentic concepts into production-ready workflows.

What We’re Looking For

• The "Vibe" Mindset: You understand the shift from "doing the work" to "directing the agents." You’ve followed the Vibe Coding movement and are itching to apply it to Marketing Tech.
• 4–8 Years of Experience: You’ve seen the limitations of legacy CMS architectures and are ready to bypass those bottlenecks by building a modern, agent-led content supply chain.
• Hands-on AI & Automation: You don't just prompt; you build. You have experience with APIs, MCP, LLM orchestration, and connecting tools to create seamless loops.
• Technical Fluency: You aren't a full-stack engineer, but you understand how to navigate enterprise complexity—you're comfortable with structured content, and the logic of how data flows between a headless CMS, an LLM, and the front-end.

#LI - Hybrid

P24086_3333054

Engineering

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

You will lead an engineering team focused on building the systems and product experiences that power customer activation at Brex,  including onboarding, account setup, verifications, and integrations workflows that help customers realize value quickly. This role requires strategic thinking, operational excellence, technical leadership, and a deep passion for delivering frictionless, AI-enhanced customer journeys. The ideal candidate is an engineering leader with experience scaling user-facing onboarding systems, delivering high-quality product experiences, and partnering deeply across Product, Design, Operations, and GTM teams.

Where you’ll work

This role will be based in our Vancouver office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Take an active role in driving business and product strategies, championing a seamless, intuitive, and efficient onboarding experience.
• Collaborate with cross-functional partners across Product, Design, Operations, and Sales to define priorities and deliver delightful customer activation experiences.
• Leverage AI to reimagine and automate onboarding and implementation workflows, improving speed, personalization, and operational leverage.
• Drive execution of the Onboarding roadmap, ensuring timely, high-quality delivery of systems and features that help customers activate and realize value.
• Lead and manage a team of engineers, including hiring, mentoring, performance management, and establishing strong technical direction.
• Drive continuous improvement in engineering processes, technical architecture, and product quality.
• Foster a culture of innovation, collaboration, accountability, and customer obsession across the team.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 6+ years of software engineering experience with strong technical depth
• 3+ years of experience managing or leading engineers in a high-growth environment.
• Strong technical background and understanding of software development principles.
• Expertise leading full-stack engineering teams delivering end-to-end product experiences.
• Regularly works with cross-functional partners (e.g. Product, Design, Operations, Sales) and excels in driving alignment across stakeholders.
• Data-driven mindset with the ability to evaluate impact, measure funnel performance, and optimize activation metrics.
• Track record building AI-powered product experiences, including LLM-driven automation and personalization.

Bonus points

• Experience with data platforms such as Snowflake, Hex, or similar.
• Experience building systems related to onboarding, implementation, identity, workflow automation, customer lifecycle products, or other customer facing experiences.
• You have started your own technology venture or were an early technical founder/employee. We value entrepreneurial spirit & scrappiness!

Compensation

The expected salary range for this role is $240,000 CAD - $300,000 CAD. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Engineering

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

You will lead the engineering group responsible for driving Brex’s growth engine. This role involves strategic planning, team management, technical guidance, and cross-functional collaboration. The ideal candidate is a seasoned engineering leader with a strong background in driving growth.

Where you’ll work

This role will be based in our Vancouver office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Lead and mentor high-performing teams of both product engineers and Salesforce admins and developers, fostering their career development through coaching, feedback, and hands-on guidance.
• Drive the architectural vision, technical roadmap, and project execution for our Salesforce platform, GTM applications, and Marketing website (Brex.com), ensuring scalability, performance, and security.
• Champion and integrate AI-native solutions within our Sales, Marketing, Operations, and CX systems and workflows of your teams to drive efficiency and unlock new capabilities.
• Partner with stakeholders across Sales, Marketing, Operations, and CX, acting as a strategic advisor to translate business needs into a prioritized engineering backlog while being jointly accountable to business metrics such as CAC, payback, and rep capacity.
• Own the operational excellence of your group, managing sprint capacity, removing blockers, and ensuring high-velocity, high-quality delivery.
• Establish and enforce engineering best practices for Sales and Marketing applications and the Salesforce ecosystem, including advanced DevOps (CI/CD, source control, release management), code quality, and system governance.
• Design and oversee the implementation of complex integrations and automation across our GTM systems and third-party applications, including owning build vs buy decisions.

Requirements

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• 8+ years of software engineering experience with a strong technical background, with 3+ years of experience managing or leading multiple technical teams in a high-growth environment.
• 3+ years of progressive experience in Salesforce development and architecture.
• Deep expertise in the Salesforce platform, including Apex, Lightning Web Components, SOQL, and platform APIs.
• Experience architecting and building robust integrations between Salesforce and a broader ecosystem of GTM tools and third-party applications.
• Excellent interpersonal and relationship-building skills with the ability to manage and communicate effectively with XFN partners (e.g. Sales, Marketing, CX, and Operations) at all levels, from individual contributors to senior leadership.
• A strategic mindset with the ability to balance long-term platform health with immediate business needs, and a proven ability to prioritize and push back when work is not aligned with company goals.
• A passion for leveraging AI to improve both team productivity and the products you build.

Bonus points

• Salesforce certifications (e.g., Platform Developer II, Application/System Architect).
• Experience managing remote or distributed engineering teams.
• Former founders welcome.
• Experience building Slack applications and integrations.
• Experience with B2B growth.
• You have started your own technology venture or were a foundational engineering member of an early-stage start up. We value entrepreneurial spirit & scrappiness!
• You are a champion for the customer and constantly put yourself in the shoes of your users, and strive to create an intuitive and delightful experience.

Compensation

The expected salary range for this role is $300,000 - $375,000 CAD. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Engineering

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

You will lead the engineering team responsible for Brex’s GTM Engineering surfaces, enabling our growth engine across Marketing, Sales, and self-serve funnels. This role focuses on building and optimizing our marketing website (Brex.com), GTM applications, top-of-funnel experiences, and AI-powered systems that increase efficiency, reduce CAC, and improve sales and marketing effectiveness.

Where you’ll work

This role will be based in our Vancouver office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Lead and mentor a high-performing team of product engineers, fostering their career development through coaching, feedback, and hands-on guidance.
• Drive the architectural vision, technical roadmap, and project execution for Brex.com, GTM applications, and top-of-funnel growth systems, ensuring scalability, performance, and security.
• Champion and integrate AI-native solutions within our Marketing, Sales, and Operations workflows to drive efficiency and unlock new capabilities.
• Operate at all levels, guiding your team through complex technical challenges while staying close to the code and contributing to design.
• Partner with stakeholders across Marketing, Sales, and Growth, acting as a strategic advisor to translate business needs into a prioritized engineering backlog while being jointly accountable to business metrics such as CAC, payback, and conversion rates.
• Align ad-hoc requests to broader business strategy, ensuring the team is focused on the most impactful work and confidently declining projects that are not strategically aligned.
• Own the operational excellence of your team, managing sprint capacity, removing blockers, and ensuring high-velocity, high-quality delivery.
• Establish and enforce engineering best practices for GTM applications and growth surfaces, including CI/CD, source control, code quality, observability, and system governance.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 6+ years of software engineering experience with strong technical depth
• 3+ years of experience managing or leading engineers in a high-growth environment.
• Experience architecting and building growth surfaces or marketing engineering systems.
• Strong frontend, data, and backend technical fundamentals, with experience in modern frameworks.
• Experience with GTM systems, marketing automation tools, experimentation platforms, or analytics instrumentation.
• Excellent interpersonal and relationship-building skills with the ability to manage and communicate effectively with XFN partners in Sales and Marketing at all levels.
• A growth-hacking, AI-native mindset with a proven ability to design and execute GTM strategies that drive meaningful revenue impact.

Bonus points

• Experience managing remote or distributed engineering teams.
• Experience with B2B growth.
• You have started your own technology venture or were a foundational engineering member of an early-stage start up. We value entrepreneurial spirit & scrappiness!

Compensation

The expected salary range for this role is $240,000 CAD - $300,000 CAD. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

We are looking for a highly customer-obsessed, strategic, and execution-driven Product Manager to own key product areas across Workstream’s platform.

In this role, you will define your product area’s strategy, roadmap, and long-term vision—owning everything from customer discovery and hypothesis development to execution, iteration, and measurable business outcomes. You will be responsible for shaping the product story, setting north star metrics, and driving investments that improve how hourly businesses hire, manage, and retain their workforce.

This role is ideal for someone who thrives in fast-paced startup environments, loves spending time with customers, and combines strategic thinking with relentless execution. You will work cross-functionally across Engineering, Design, Sales, Customer Success, Business Development, and Leadership to identify opportunities, prioritize resources, and bring impactful products to market.

What You’ll Do

• Own product strategy, roadmap, and execution for a core Workstream product area
• Define product vision, north star metrics, and success criteria aligned with company priorities
• Spend significant time with customers, users, and customer-facing teams to identify patterns, pain points, and emerging market opportunities
• Partner closely with Sales, Customer Success, Business Development, and Operations to gather business requirements and translate them into scalable product solutions
• Build and manage relationships with strategic external partners (e.g. job boards, integrations, ecosystem partners) and continuously improve product capabilities through these partnerships
• Conduct market, competitive, and customer research to develop and validate product hypotheses
• Take a hypothesis-driven, experimentation-first approach to product discovery and iteration
• Write detailed product specifications, user stories, and UX requirements that enable high-quality execution
• Collaborate closely with Engineering and Design teams to ship products quickly while balancing speed, quality, and long-term scalability
• Be highly resourceful and pragmatic in solving customer problems—whether through automation, integrations, operational workflows, or lightweight solutions
• Drive alignment across Product, Engineering, Design, GTM, and executive stakeholders
• Present product strategy, roadmap progress, and business impact across all levels of the organization

What We’re Looking For

• 5-7+ years of Product Management experience, ideally in SaaS, growth, marketplace, or startup environments
• Experience utilizing AI to make you and your team more effective
• Understanding of AI landscape and tools
• Experience working in a fast-paced, scaling startup (typically <500 employees) or demonstrated ability to thrive in high-growth environments
• Proven track record of owning product initiatives from concept through launch (0→1) and iteration (1→N), incorporating both Go To Market and PLG motions
• Strong customer empathy and genuine enthusiasm for talking directly with users
• Excellent analytical, strategic, and hypothesis-driven problem-solving skills
• Exceptional written and verbal communication skills with the ability to influence cross-functional stakeholders
• Strong partnership skills across Engineering, Sales, Customer Success, Marketing, and Operations
• Ability to move quickly, prioritize effectively, and operate with resourcefulness in ambiguous environments
• Experience writing product specs, user stories, and translating business needs into product execution

Bonus Points

• Experience in growth product management or marketplace products
• Experience with HR tech, hiring, payroll, scheduling, workforce management, or local business software
• Familiarity with job board ecosystems, integrations, or external platform partnerships
• Experience working with offshore or distributed engineering teams
• Background in hourly work industries such as restaurants, retail, hospitality, or frontline operations
• Experience with one or more of the following product categories: HRIS, Payroll, Scheduling, Time & Attendance, or Hiring

What We Offer

• A mission-driven and value-based company dedicated to empower deskless workers and local businesses
• An early employee opportunity at a Series B hyper-growth startup; work with the founding team and industry veterans to accelerate your career
• Competitive salary and equity
• Comprehensive health coverage: medical, dental, and vision. We pay 95% of your premiums for our employees and 85% for dependents
• 401K Plan
• Pre-tax commuter benefits
• Flexible PTO

Location Requirements

While we are looking for the best talent globally, the ideal candidate will be based in the San Francisco Bay Area to collaborate closely with our HQ. We are also open to candidates in Vancouver and Utah who can effectively manage the travel requirements between our primary hubs.

Salary Range

In compliance with the California Pay Transparency Law, the base salary range for this role is between $150k to $170k base in San Francisco. This range is not inclusive of our discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.

Role & Team

As an ML Engineering Manager, you will lead across several cross-functional teams, managing up to ~10 machine learning engineers and data scientists. You will support teams working on data- and machine-learning-driven product capabilities.

Our product teams are cross functional and will typically include product managers, designers, engineers and subject matter experts relating to the team’s domain.

You will be accountable for the technical direction and delivery outcomes of your area. You will challenge your teams to pursue ambitious goals while providing a high level of support — growing engineering talent and fostering a highly collaborative, team-based environment where people can do great work.

Your primary focus will be on building high-performing teams and driving results through others. You will not be expected to spend significant time doing hands-on coding; however, you will be expected to dive deep technically when required and leverage your experience to support strong technical decision-making.

Time zone requirement: Europe (GMT/WET, CET, EET) and Eastern North America (NST, AST, EST)

What You'll Do

• Enable our Machine Learning and data teams to operate as highly productive, cross-functional teams delivering high-quality ML-driven capabilities
• Support teams working with satellite imagery and geospatial datasets, balancing experimentation, iteration, and ongoing improvement of existing solutions
• Grow the teams by attracting and hiring great Data and ML talent
• Foster an inclusive, supportive, and caring culture where everyone can do their best work
• Provide regular 1:1 coaching and feedback to help others thrive, grow, and reach their aspirations
• Act as a strategic partner to Product Managers within your domains, ensuring technical decisions balance short- and long-term goals
• Ensure the technical approaches within your domains support future product and modelling needs
• Work closely with other Product, Design and Engineering leaders on strategy, technology, and people
• Help evolve Data and ML practices and introduce ways of working that improve collaboration, delivery, and learning

Skills & Experience

• 8+ years of professional experience building ML- or data-driven systems, at least 3 years’ experience leading and managing ML or data-focused teams
• Passionate about climate and the role technology can play in addressing environmental challenges
• Experience working in a high-growth scale-up or startup environment
• Product-minded, with the ability to demonstrate meaningful business impact through technology
• Sufficient technical depth in machine learning, data systems, or applied ML to guide teams and challenge decisions
• Experience working with python-based ML or data workflows and collaborating closely with data scientists
• Strong leadership skills, with a coaching mindset and the ability to support engineers and data scientists at all levels
• Excellent communication skills and the ability to collaborate effectively in cross-functional environments
• Passion for learning and staying current with evolving technologies and industry trend

Nice To Have

• Engineering mindset or background, with experience applying software engineering best practices to data and ML systems (e.g., reproducibility, testing, monitoring, and production deployments)

Note: We believe that all people are capable of great things. We encourage you to apply even if you do not meet all of the requirements that are listed within this job description.

What We Offer

• Competitive, location-specific compensation and benefits 
• Flexible, autonomous and collaborative working environment rooted in trust - we build our work days around our lives, not the other way around
• Home office stipend, coworking and ongoing education budgets 
• A company culture that genuinely embodies each of our core values
• To be part of truly mission-driven work that reduces wildfires, protects earth’s natural resources and helps solve our climate crisis

This is a remote position and we're considering candidates in the US or Canada (EST working hours preferred).

The Opportunity:
We are looking for an Engineering Manager to join the Grafana Backend team. Our managers take an active role in creating a thriving environment for our engineers; be it through removing blockers and impediments, facilitating cross-team collaboration and understanding, or by aiding the team in helping themselves by constantly improving and refining their working practices, you are the glue to make our deliverables happen. You’ll be responsible for managing a team of distributed engineers working across a variety of systems and helping them to perform at their best.

In Grafana Backend, our mission is to evolve the backend of the Grafana visualization product by architecting and delivering an exceptional Grafana core platform that supports our high demand service. We want users and agents to be able to leverage Grafana to observe their infrastructure as well as the lifecycle of their software in a composable and efficient fashion.

The majority of our work is on OSS Grafana, but we also work closely with customers of our commercial offerings. Our main goal is to deliver on the application platform which will unlock multi-tenancy in Grafana to meet our growing demand. We strive to deeply understand developers, both internal and those who are part of our larger community. We play an active role in research to help deliver the best developer experience. Close collaboration with Product, Docs and Customer Experience is something you will regularly be engaging in.

What You’ll Be Doing:

This is not an exhaustive list, and we know that people can have a wealth of knowledge in their individual backgrounds. A list of some of the things we think would be ideal in this role are:

• The core focus of the role is people. Technical skills are desirable in order to understand some of our stack and manage a highly technical team (we primarily work with Go on back-end development).
• You have a strong software engineering background and are capable of engaging in technical conversations and challenge teams to arrive at strong technical decisions together. The app platform area that this individual would support is highly technical, so a strong technical foundation is essential for success
• Delivery is another part of your responsibilities. You are able to work with your team to set milestones, clearly communicate delivery timelines and help remove impediments.
• You will work closely with stakeholders and product managers to ensure the product roadmap is defined and up-to-date. You collaborate with others to ensure the product direction aligns with our company mission and define OKRs to demonstrate that.
• You focus on quality above speed of delivery while encouraging a short feedback cycle and experimentation.
• You are comfortable working with engineering teams who have a strong sense of autonomy in their decision making, be it technical or product focussed.
• While you’re great with people and adept at managing relationships, you still keep up-to-date with the latest technical trends and shifts in order to maintain and enhance your understanding of the challenges your teams face.
  
  

We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction.

We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards.

You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.6, Gemini 3 Pro).


What Makes You a Great Fit:

• Thrive: We have regular and frequent 1:1s to ensure that our direct reports are motivated, happy, and engaged.
• We also coach, mentor, and advise. Upwards, sideways, and every-which-ways.
• Progress over Perfection: We provide continuous feedback to engineers to ensure that they can add value, while trying to maintain a high standard.
• Seeking Diverse Perspectives: Gathering a range of opinions from both engineers and management to define upcoming features, contributing to design documents, and attending and contributing to open discussions.
• This is also reflected in maintaining headcount-- we spend quite a lot of our time reaching out to URM’s to try and diversify the voices here in Grafana, every day. We work with our PeopleOps team closely to accomplish this.
• Say:Do Ratio: We ensure features are well-defined and ready for development, and then set the wheels in motion to make sure they are delivered.
• Respectfully empowered to start up new initiatives, contribute to on-going ones, and to encourage and nurture others to do the same.
• OSS is in our DNA, and as such working with the community is something that happens regularly for us. We default to transparency and try to be as open with everyone.

Compensation & Rewards:

In Canada, the Base compensation range for this role is CAD 211,450 - CAD 253,740. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

We’re looking for a Staff Technical Program Manager who will be part of a cross-functional team at IonQ whose mission is to deliver the world’s best quantum solutions in life sciences on the world’s best quantum computers to solve the world’s most complex and impactful problems. This role is open as part of IonQ’s Quantum Applications team based in either Gothenburg, Sweden or Toronto, Canada. You will work closely with partners within the life sciences innovation ecosystem and beyond to create new hybrid quantum applications with significant commercial impact.

In this role, you will lead a talented team of application scientists to deliver the next generation of quantum computing solutions to real-world customers in the advanced health care and life sciences (HCLS) domain. You’ll work with principal investigators, product managers, customers and innovation partners to drive complex projects through initiation, planning, execution, monitoring, controlling and completion. You will support the delivery of a wide variety of initiatives ranging from bespoke quantum solutions, performance-optimized quantum libraries and platforms, as well as first-of-a-kind quantum applications. You will also help develop multi-generational technology and product roadmaps.

Responsibilities: 

• Drive efficient end-to-end delivery of novel quantum HCLS applications built for IonQ quantum computers.
• Lead the transition of technology and capabilities from R&D to commercialization. Define and measure success metrics for each stage of development.
• Create and manage timelines of complex projects, their documentation, milestones and deliverables. Ensure that project dependencies are met, cross-functional resources are aligned, and project teams move forward at a rapid pace.
• Conduct risk analysis and develop risk mitigation plans that result in the successful delivery of projects. Stay ahead of the projects by proactively tackling emerging risks.
• When necessary, roll up your sleeves, dive into technical details, and lead problem solving efforts.
• Communicate with a wide base of stakeholders: internal and external, technical and non-technical. Drive stakeholder alignment and support.
• Maintain and promote operational rigor, reduce waste by implementing the right amount of process without slowing down innovation.
• Work with project, contracting, legal, finance and sales teams to develop proposals, technical volumes and financial reports; ensure regulatory, fiscal and IP compliance.
• Drive quality control and devops processes such as standard work, CI/CD, version control, code style/reviews and automated testing.
• Accommodate occasional travel and flexible work hours to communicate across time zones and ensure customer success, as needed.

You’d be a good fit with: 

• B.S. in physics, mathematics, engineering, computer science or another technical domain; or equivalent experience.
• Demonstrated prior experience working directly with clients to co-develop advanced computational modeling solutions.
• Demonstrated prior experience delivering complex innovative projects with a significant R&D component.
• Prior experience in information technology or R&D in the HCLS domain.
• Experience leading complex projects using project management tools such as GitHub, Jira, Smartsheet, etc.
• Outstanding written and verbal communication skills. Ability to lead through influence without formal authority.
• Strong commitment to customer advocacy, success and customer engagement.
• Ability to work effectively with a strong work ethic and close attention to detail. Capacity to manage a fast-paced dynamic team environment with constantly evolving roles and responsibilities.

You’d be a great fit with:

• M.S. or Ph.D in physics, mathematics, engineering, computer science or another technical domain; or equivalent experience.
• Working knowledge of quantum computing, quantum circuits and quantum software tools, e.g. Qiskit, Cirq, PennyLane.
• Demonstrated prior experience developing cloud and high-performance computing applications.
• Demonstrated prior experience transitioning first-of-a-kind software prototypes to commercial products.
• Subject matter expertise in the HCLS domain.

Location: This role will be based onsite in Gothenburg, Sweden, or Toronto, Canada.
Travel: 10% domestic and international, with a focus on visiting customers and partners
Job ID: 1401

Your role
As an analytics engineer, you’ll be an integral part of our data analysis and QA team, providing essential data support for our cutting-edge Agentic AI initiatives, specifically with ASR and NLP teams. A key focus will be on leveraging data analysis to identify and drive optimization of the conversational flows and underlying data infrastructure for agentic voice and chat solutions. You will actively seek opportunities to improve the team’s productivity and workflow through automation and process optimization, including implementing automated QA for our agentic systems.

This position reports to the manager of the Data Analysis and QA team and has the opportunity to be based in our Vancouver, Canada Office.

What you’ll do 

• You will work closely with other Agentic AI teams to test and evaluate our Agentic voice and chat solutions.
• You will design and implement data logging and monitoring strategies to capture key analytical insights.
• You will utilize data analysis to identify areas for optimization in the voice bot's conversational flows and data pipeline.
• You will build and maintain data pipelines on Vertex AI pipelines. 
• You will work closely with the AI Platform team to build tooling for data science projects. 
• You will implement automation and processes to improve our workflow. 
• You will create and maintain dashboards (Tableau) and data pipelines (Dataform) that help drive product and business decisions.
• You will contribute to our continuous efforts to enforce data privacy and compliance. 
• You will collaborate with cross-functional teams, including AI, engineering, and product teams.

Skills you’ll bring 

• Bachelor's or Master’s degree in Computer Science, Software Engineering, or related fields.
• 1 - 3 years of working experience with software engineering or data engineering projects. 
• 1 - 3 years of experience with Python, working with GCP, including storage, BigQuery, Compute, Kubernetes, or similar.
• 1 - 3 years of experience with SQL, able to optimize complex SQL queries and build data pipelines. 
• Experience with BI tools such as Tableau. 
• Experience analyzing the performance of conversational AI systems (e.g., voice bots, chatbots) and collaborating with cross-functional teams (AI, Product) on data-driven improvements.
• Experience working with popular LLM frameworks.
• Strong problem-solving and analytical abilities, with the capacity to handle complex technical and analytical problems.

Overview

Instacart’s Canada Brand Partnerships team helps Consumer Packaged Goods (CPG) partners grow on our retail media platform by connecting their brands with high-intent shoppers. We’re hiring an Account Manager to join our Canada Account Management group in Toronto (open to remote across Canada) to own and grow a strategic book of CPG advertisers.

In this role, you will partner closely with Account Executives, Ads Operations, Measurement, and Product to maximize advertiser value, deliver measurable performance, and scale impactful programs. You’ll work on complex, data-rich problems at the intersection of e-commerce and advertising, collaborate with stakeholders across Instacart and our retailer network, and help shape how leading CPGs win on Instacart.

We’re operating in a fast-growing environment with evolving processes and ambitious goals. If you thrive in a high-velocity setting, enjoy rolling up your sleeves, and care deeply about driving results for customers and partners, this is an opportunity to make a meaningful impact.

About the Role

• Own a portfolio of Canadian CPG advertisers, serving as the primary point of contact to drive growth, retention, and long-term partnership value.
• Plan, launch, and optimize retail media campaigns across Instacart ad products; analyze performance to deliver data-backed recommendations that improve ROAS, incrementality, and category share.
• Identify and execute upsell and cross-sell opportunities, build business cases, and partner with Account Executives on renewals, expansions, and joint business planning.
• Lead regular performance reviews and Quarterly Business Reviews with senior client stakeholders, translating complex data into clear narratives and actionable roadmaps.
• Forecast pipeline and revenue, manage pacing and budgets, and ensure operational excellence in collaboration with Ads Operations, Measurement, and Finance.
• Advocate for client needs with Product and Engineering by synthesizing feedback and helping pilot new features that improve advertiser outcomes at scale.

About You

Minimum Qualifications

• 3+ years of experience in account management or client success within digital advertising, retail media, or e-commerce performance marketing.
• Proven track record managing a portfolio of advertisers and meeting or exceeding revenue, retention, and performance goals.
• Hands-on experience running end-to-end campaigns (planning, trafficking coordination, optimization, reporting) and leading QBRs or executive readouts.
• Proficiency with Excel/Google Sheets (pivot tables, lookups) and comfort interpreting large data sets to create clear, actionable insights.
• Effective communicator with experience influencing senior client stakeholders and collaborating cross-functionally with sales, operations, and analytics teams.
• Bachelor’s degree in Business, Marketing, Analytics, or a related field, or equivalent practical experience.

Preferred Qualifications

• Experience working with CPG advertisers and familiarity with retail media networks (e.g., Instacart Ads, Amazon Ads, Walmart Connect).
• Knowledge of performance marketing metrics (ROAS, CPA, incrementality) and experimentation methodologies.
• Exposure to data visualization or BI tools (e.g., Looker, Tableau) and comfort building client-facing dashboards.
• Working knowledge of SQL for exploratory analysis and performance deep dives.
• Bilingual English/French and experience supporting Canadian national and regional CPG stakeholders.

Your role
We are looking for a passionate, driven Senior Technical Recruiter to join Dialpad. You’ll help scale our technical teams by managing and supporting full lifecycle recruiting for Engineering, Product, and Design. You’ll also have the opportunity to flex into supporting additional non-EPD organizations within the company.

You’ll own the full lifecycle of recruiting—sourcing, vetting, and hiring top talent—while building strong partnerships with hiring managers. By driving a consistent and data-driven process, you’ll help ensure we hire the best people to fuel our growth.

This hybrid position reports to the Sr. Manager, Global Talent Acquisition, and has the opportunity to be based in our Vancouver, Canada office. 

What you’ll do 

• Manage the full-cycle recruiting process, ensuring a seamless, consistent, and highly positive candidate experience across Argentina, Canada, and the US. 
• Become a strong talent advisor by developing deep relationships with candidates, hiring managers, teams, and global stakeholders.
• Innovate on ways to build a talent pipeline, identify creative sourcing techniques, and recruit in a variety of venues to build balanced and inclusive teams.
• Champion an exceptional candidate and hiring manager experience focused on a high-touch, warm, engaging, and meaningful connection during the recruitment journey.
• Source, screen, and assess talent that leads to offers, negotiation, and closing.
• Partner closely with management and other global Talent Acquisition Partners to attract talent that supports global lines of business.
• Accelerate candidate engagement and improve the candidate experience throughout the entire hiring process with consistent high-touch communication.
• Identify innovative and creative sourcing techniques that deliver strong results.

Skills you’ll bring 

• BA/BS degree or equivalent practical experience.
• 8+ years of recruiting experience in the areas of Engineering, Product, and Design for a high-growth technology company.
• Experience recruiting for NAM (US & CAN) + EMEA/LATAM (nice to have) 
• Previous experience working in a SaaS company.
• Experience partnering with and influencing senior hiring managers and executives throughout the recruiting cycle.
• Excellent verbal and written communication skills with an emphasis on tact and diplomacy.
• Strong work ethic, integrity, and personal accountability.
• Proven experience negotiating and closing complex compensation packages.
• Demonstrated ability to thrive in a fast-paced, dynamic environment, effectively prioritizing multiple tasks and managing time efficiently.
• Self-starter with a track record of building strong, productive relationships.
• Familiarity with Greenhouse is a plus.

Job Description

We are looking for a Staff Product Designer to join the design team at Tailscale. You will primarily partner with the Network Features team, which owns one of the most technically complex and strategically important surfaces in the product: how traffic finds its destination, how networks are segmented and connected, and how operators control that behavior at scale.

That spans a wide range. On the user-facing side, Admin users orchestrate their networks by configuring settings related to: subnet routing, exit nodes, App Connectors, Services, and DNS. On the infrastructure side, you’ll interface with topics like: traffic steering, high availability, DERP servers, and cloud networking primitives. These are not features with obvious consumer analogues. The users are network engineers, IT administrators, and developers building on top of Tailscale, and the problems they bring are genuinely hard to make simple.

At the staff level, scope is not handed to you. You will define where design attention is needed across this space, lead discovery on problems that don't yet have clear answers, and shape product direction alongside your engineering and PM partners. A significant part of that work is translation: taking abstract technical systems and surfacing the design problems hidden inside them clearly enough that engineers, PMs, and stakeholders can align on what to solve and why. Diagramming, system mapping, and other artifacts that make complexity legible are tools you reach for naturally, not as documentation but as a way of driving shared understanding and unblocking decisions. Your influence will extend beyond your immediate projects, affecting how the broader design team approaches craft, process, and product thinking.

You will report to the product design manager and work closely with a team of five product designers and one design researcher. Most of your time will be spent embedded with the Network Features team, with some involvement in wider design team or product initiatives.

People who do well here are genuinely curious about networking and security, comfortable going deep on technically complex domains, and fluent working asynchronously with highly technical teammates.

Key Responsibilities

• Define where design attention is needed across the network features product space and lead discovery on complex, ambiguous problems that often span multiple features or product areas.
• Translate abstract technical systems into clear problem frames, using diagramming, system mapping, and design artifacts to build shared understanding and drive alignment across engineering, product, and other stakeholders,
• Deliver design solutions end-to-end as needed, whether that means changes to a GUI, a CLI experience, or both, working closely with engineers through implementation and QA.
• Explore forward-looking design questions in spaces that do not yet have clear owners or established answers.
• Partner closely with engineering and PM counterparts to move from ambiguous problem statements to clear, well-reasoned solutions.
• Raise the bar for craft and quality across your team and contribute to how the broader design organization approaches process and product thinking.
• Translate insights from user research, behavioral data, and your own product knowledge into design direction.
• Bring AI tools into your workflow in practical ways, whether for research synthesis, rapid prototyping, or solution exploration, and develop a point of view on where AI-assisted experiences belong in technically complex products.

What We Are Looking For

• 10+ years of product design experience, with meaningful time operating at the staff level or equivalent scope
• Strong portfolio demonstrating experience with technically sophisticated B2B or infrastructure products, and a track record of leading discovery on problems without waiting for scope to be defined
• A developed point of view on users and product direction, with evidence of using that perspective to influence roadmap and strategy across engineering and product teams
• Genuine interest in the networking and security space and comfort engaging with technically complex subject matter
• Strong written communication and an ability to articulate design decisions clearly to both technical and non-technical partners
• Ease working in a distributed, asynchronous environment with highly technical teammates

Nice to Have

• Hands-on experience with Tailscale, or working familiarity with networking concepts such as DNS, VPNs, proxies, or traffic routing
• Hands-on experience with cloud native deployment infrastructure (AWS, GCP, DigitalOcean, etc)
• Experience designing for developer or IT administrator audiences
• Data-informed design practice including behavioral analytics or experimentation
• Fluency with AI tools as part of your design workflow and curiosity about where AI-assisted experiences fit in technical products

As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.

Job Description

We are looking for a Staff Product Designer to join the design team at Tailscale. You will primarily partner with the Network Features team, which owns one of the most technically complex and strategically important surfaces in the product: how traffic finds its destination, how networks are segmented and connected, and how operators control that behavior at scale.

That spans a wide range. On the user-facing side, Admin users orchestrate their networks by configuring settings related to: subnet routing, exit nodes, App Connectors, Services, and DNS. On the infrastructure side, you’ll interface with topics like: traffic steering, high availability, DERP servers, and cloud networking primitives. These are not features with obvious consumer analogues. The users are network engineers, IT administrators, and developers building on top of Tailscale, and the problems they bring are genuinely hard to make simple.

At the staff level, scope is not handed to you. You will define where design attention is needed across this space, lead discovery on problems that don't yet have clear answers, and shape product direction alongside your engineering and PM partners. A significant part of that work is translation: taking abstract technical systems and surfacing the design problems hidden inside them clearly enough that engineers, PMs, and stakeholders can align on what to solve and why. Diagramming, system mapping, and other artifacts that make complexity legible are tools you reach for naturally, not as documentation but as a way of driving shared understanding and unblocking decisions. Your influence will extend beyond your immediate projects, affecting how the broader design team approaches craft, process, and product thinking.

You will report to the product design manager and work closely with a team of five product designers and one design researcher. Most of your time will be spent embedded with the Network Features team, with some involvement in wider design team or product initiatives.

People who do well here are genuinely curious about networking and security, comfortable going deep on technically complex domains, and fluent working asynchronously with highly technical teammates.

Key Responsibilities

• Define where design attention is needed across the network features product space and lead discovery on complex, ambiguous problems that often span multiple features or product areas.
• Translate abstract technical systems into clear problem frames, using diagramming, system mapping, and design artifacts to build shared understanding and drive alignment across engineering, product, and other stakeholders,
• Deliver design solutions end-to-end as needed, whether that means changes to a GUI, a CLI experience, or both, working closely with engineers through implementation and QA.
• Explore forward-looking design questions in spaces that do not yet have clear owners or established answers.
• Partner closely with engineering and PM counterparts to move from ambiguous problem statements to clear, well-reasoned solutions.
• Raise the bar for craft and quality across your team and contribute to how the broader design organization approaches process and product thinking.
• Translate insights from user research, behavioral data, and your own product knowledge into design direction.
• Bring AI tools into your workflow in practical ways, whether for research synthesis, rapid prototyping, or solution exploration, and develop a point of view on where AI-assisted experiences belong in technically complex products.

What We Are Looking For

• 10+ years of product design experience, with meaningful time operating at the staff level or equivalent scope
• Strong portfolio demonstrating experience with technically sophisticated B2B or infrastructure products, and a track record of leading discovery on problems without waiting for scope to be defined
• A developed point of view on users and product direction, with evidence of using that perspective to influence roadmap and strategy across engineering and product teams
• Genuine interest in the networking and security space and comfort engaging with technically complex subject matter
• Strong written communication and an ability to articulate design decisions clearly to both technical and non-technical partners
• Ease working in a distributed, asynchronous environment with highly technical teammates

Nice to Have

• Hands-on experience with Tailscale, or working familiarity with networking concepts such as DNS, VPNs, proxies, or traffic routing
• Hands-on experience with cloud native deployment infrastructure (AWS, GCP, DigitalOcean, etc)
• Experience designing for developer or IT administrator audiences
• Data-informed design practice including behavioral analytics or experimentation
• Fluency with AI tools as part of your design workflow and curiosity about where AI-assisted experiences fit in technical products

As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.

The Operations Supervisor is a first-line people leader responsible for overseeing the day-to-day execution of a defined value stream. The Operations Supervisor ensures that all teams operate safely, meet takt time and schedule targets, and deliver high-quality output in alignment with KPIs. This role manages multiple Team Leads and Operators and partners closely with the Operations Manager to identify constraints, support continuous improvement, and maintain flow across the work center. 

Please note: This position requires 100% in-office presence in our Surrey offices and does not offer remote work. This role will report into an Operations Manager. 

Essential Functions 

• Lead daily execution of production activities in the assigned work center to meet or exceed safety, quality, delivery, and efficiency targets. 

• Supervise, coach, and evaluate Team Leads and Operators, fostering a culture of accountability, safety, and teamwork. 

• Ensure adherence to daily build schedules and takt time; escalate risks to production targets to the Operations Manager. 

• Monitor and track performance against key metrics (output, defects, rework, attendance, downtime) and lead Tier 2 daily management meetings. 

• Coordinate with Planning, Materials, Quality, and Maintenance to ensure work center readiness (materials, tools, documents, etc.). 

• Enforce safety protocols, 5S practices, standard work, and compliance with operational policies. 

• Support onboarding, cross-training, and upskilling of team members in partnership with Learning & Development. 

• Lead or support root cause analysis (RCA) and corrective action implementation for issues impacting quality, delivery, or safety. 

Qualifications 

• Bachelor’s in Operations Management, Industrial Engineering, Supply Chain or a related degree. Five years of additional relative experience, including demonstrated leadership, in lieu of a degree will also be considered.  

• 3+ years of experience in a manufacturing or production environment, including 1+ years in a formal or informal leadership role. 

• Experience with takt time, standard work, visual management, and daily tier meetings. 

• Proficiency in basic digital tools (ERP, Excel, production dashboards). 

• Strong people leadership, communication, and problem-solving skills. 

• Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization.

Preferred Skills 

• Coaching & performance management 

• Root cause analysis (5 Whys, fishbone, etc.) 

• Conflict resolution & feedback 

• Understanding of Lean, 5S, and visual factory principles 
  
  
• Ability to prioritize in a fast-paced production environment 

Compensation actually offered for this role will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered. 

[Compensation Range: CAD $38.46 - $55.30/hr] 

IEM is currently seeking an Operations Manager - Integrated Products for our Surrey, B.C location. The Operations Manager – Integrated Products is a people-centered, execution-driven leader accountable for the end-to-end performance of an assigned value stream. This role requires a leader who brings clarity to complexity, leads with empathy and high emotional intelligence, and motivates teams through trust, structure, and disciplined execution. The successful candidate is not only analytically strong, but deeply hands-on—capable of filtering noise into clear priorities and experienced in real-world Lean manufacturing execution. The Operations Manager owns safety, quality, delivery, cost, and productivity outcomes and works cross-functionally with Engineering, Quality, Materials, Maintenance, and Continuous Improvement to deliver sustainable operational performance.

Please note: This position requires 100% in-office presence in our Surrey offices and does not offer remote work. This role will report into the Director of Operations - Integrated Products. 

Key Responsibilities

• Lead daily operations across the value stream, ensuring work is performed safely, to standard, and in line with production plans
• Own and actively manage value-stream KPIs including OTD, PPA, DPU, safety (TRIR/incidents), LHPU, and material efficiency (e.g., Copper Scrap %)
• Conduct daily Gemba walks to observe work, verify standards, engage employees, and identify issues early
• Establish, support, and actively use Hour-by-Hour Boards and Daily Management systems to track performance, surface abnormalities, and drive immediate action
• Own and lead the Daily Management System, including tiered huddles, escalation, and follow-up to ensure issues are resolved at the right level and do not recur
• Lead daily, weekly, and monthly operating rhythms that translate performance gaps into clear ownership and disciplined follow-through
• Proactively plan and balance labor, skills, and resources to meet demand while maintaining flow and efficiency
• Anticipate operational risks and constraints by identifying leading indicators, planning contingencies, and implementing containment actions before issues impact flow or stop the line
• Translate strategic objectives into clear, executable priorities for supervisors and frontline teams, ensuring focus on the critical few versus competing demands
• Partner closely with Production Planning and Materials to align demand, capacity, and material availability
• Lead, coach, and develop supervisors and frontline teams, setting clear expectations and ensuring consistent accountability
• Take ownership of training, cross-training, and skills development to ensure employees are capable, confident, and set up for success
• Actively develop talent within the team through coaching, feedback, and structured development plans, bringing out the best in people
• Build bench strength by developing supervisors and high-potential employees through deliberate capability building and succession planning
• Act as a change leader by driving adoption of new processes, standards, and ways of working, addressing resistance, and ensuring changes are sustained on the shop floor
• Lead structured problem-solving using root-cause analysis, A3 thinking, Pareto analysis, and process mapping to prevent repeat issues
• Champion hands-on Lean manufacturing execution, including:
• Single-piece flow and cellular manufacturing
• Standard work creation, sustainment, and continuous improvement
• Takt time, line balancing, and flow optimization
• Visual management, 5S, and Kaizen
• Lead Lean as a daily operating system by modeling leader standard work and embedding continuous improvement into everyday execution
• Work closely with Engineering, Quality, Maintenance, and CI teams to resolve design, process, and equipment issues impacting production
• Maintain full ownership of the value stream, ensuring process changes and improvements are executed and deliver intended results
• Ensure compliance with safety policies, quality standards, and regulatory requirements while promoting a culture of zero injuries and right-first-time quality

Qualifications

• Bachelor’s degree or diploma in a technical discipline (Electrical preferred)
• 10+ years of experience in manufacturing or operations environments
• Minimum 5 years in a supervisory or managerial role (Operations Manager, Production Manager, Production Supervisor, Engineering leadership, or equivalent)
• Demonstrated, hands-on experience implementing Lean manufacturing in real production settings
• Continuous improvement mindset with strong sense of ownership
• Proven experience leading people, managing daily execution, and improving operational performance
• Experience working in cross-functional, high-mix or integrated manufacturing environments
• Demonstrated experience leading operational change initiatives and driving successful adoption in a manufacturing setting
• Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced environment. 

The second shift time will be 4:00 PM – 12:30 AM.

Compensation actually offered for this role will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

[Compensation Range: $141,500 - 175,000 CAD] 

About the Role: 

Reporting to the Director, Product Management, the Senior Product Manager manages a complex set of features and/or product and is accountable for their success. This role owns the product roadmap and vision for their teams, defining success criteria and prioritizing initiatives, with high impact. The candidate must have an understanding of US Medicare Home Health (either software product management or agency operations).

Senior Product Managers consistently exhibit curiosity and passion not just for their product and customers, but also for the product process itself, while coaching more junior team members.

A Day in the Life:      

• Lead the strategic vision and product lifecycle of a product line including gathering and prioritizing product and customer requirements, defining the product roadmap, working closely with Engineering, Client Success, Sales and Marketing to ensure revenue and customer satisfaction goals are met.
• Be accountable for the success of the product; balance competing priorities, manage stakeholder expectations, and drive innovation while also delivering a product that meets customer needs and aligns with the company's business goals.
• Deeply understand the market and competitors inside and outside your assigned domain; identify and prioritize opportunities for enhancing existing capabilities and developing new capabilities based on clients’ needs and market trends/gaps.
• Work closely with key stakeholders to define business plans, perform segmentation, targeting, user profiles, market opportunity assessments, cost and pricing analysis, positioning, go-to-market strategy, success evaluation, and integration plans.
• Gather product data, including web analytics, statistics, and consumer trends.
• Determine feature requirements.
• Research customer experiences and demands and work to improve customer experiences.
• Outline a detailed and visible product strategy.
• Define KPIs for features, measure performance, improvement strategies, and core product workflows related to back-office operations. 
• Influence senior stakeholders and executives on specific (mastered) topics.
• Act as the point person for Product Management with clients, partners, and within the company.
• Proactively identify problems and suggest solutions.
• Lead the core positioning, pricing strategy and messaging for the product.
• Deliver product training and demos when required.
• Mentor and have opportunities to formally lead and coach Associate PMs and Product Managers
• Handle and address any escalated concerns, issues or requirements that are complex in nature.

What you bring to the team:    

• 6+ years of experience in a Product Management, Business Analyst, Healthcare Admin, or related role.
• Degree or diploma in Health Administration/Informatics, Nursing, Business, Computer Science or similar.
• Deep understanding and proven experience in US Medicare Home Health (either software product management or agency operations).
• Technical background with experience in software development or web technologies.
• Excellent attention to detail and good problem-solving skills.
• Ability to work in a changing environment with a growth mindset and bias for action.
• Able to work effectively with developers, QA, UX, Technical Support, and Sales as a strong team player.
• Strong skills at gathering and interrupting qualitative product data and consumer feedback.
• Ability to analyze industry trends and competitor behavior.
• Able to quickly identify improved product features and contribute to marketing strategies.
• Proficiency in compiling project status, risk management, and reports.
• Ability to maintain strong customer relations and provide product support.
• Competency in training internal departments on new product features.
• Bilingual in French and English is an asset

#LI-JM1

About the role

Fortis is on a mission to create games where players truly belong — and Twilight Towers is now in soft launch. As Senior Design Manager, you will play a critical role in scaling the game toward global launch by owning live-ops and content systems while multiplying the effectiveness of the design team. This role is intentionally hybrid. You will combine hands-on design ownership with people leadership and production fluency, taking responsibility for key live-game systems (events, content frameworks, progression-facing features) and using that ownership to increase team throughput, quality, and cross-discipline efficiency. Partnering closely with the Game Director and senior leadership, you will turn high-level goals into clear, actionable design plans, manage and develop junior and mid-level designers, and ensure work moves smoothly from concept through implementation and live iteration. Success in this role means taking meaningful ownership off senior leaders’ plates and making the team faster, clearer, and more effective as Twilight Towers scales.

What you’ll achieve

You will partner with the Game Director and cross-disciplinary leads to:

• Own live-ops and content systems for Twilight Towers, including event design, content frameworks, progression-facing features, and related tuning and iteration.
• Lead and manage a sub-team of designers, increasing overall team efficiency and enabling scale by coaching, mentoring, and setting clear expectations.
• Translate high-level product and business goals into clear, implementable design specifications that unblock engineering, art, and production.
• Hold the quality bar for your ownership area by reviewing work, giving concrete feedback, and guiding designers toward stronger solutions.
• Improve cross-discipline execution by proactively coordinating dependencies (e.g., asset needs, scope boundaries, production timing).
• Contribute to live-game decision-making by analyzing player data, KPIs, and feedback, and rapidly iterating on designs in partnership with Product and Analytics.
• Build and share expertise in mobile F2P best practices, live-ops excellence, and the evolving competitive landscape.

What you’ll need to be successful

• Proven experience owning live-ops or content systems in a mobile game-as-a-service environment.
• Define and evolve what “good” looks like, establishing shared principles, techniques, and working norms that raise quality, clarity, and decision-making across the team.
• Strong applied design judgment, with fluency across systems, content, and experiential design, and depth in at least one area.
• Comfort designing from first principles, with a working understanding of player psychology, economies, progression, and retention mechanics.
• Ability to own and deliver scoped areas of the game independently, making decisions without constant oversight.
• Demonstrated people leadership: experience managing, coaching, and developing junior or mid-level designers.
• Production fluency: ability to work cross-functionally and translate design intent into clear, actionable inputs for engineering, art, and production.
• Clear communication and decision-making skills, with the confidence to set direction, prioritize trade-offs, and move work forward.
• Strong understanding of mobile F2P, live-ops cadence, and contemporary market best practices.
• Experience with merge, tower defence, or adjacent genres is a strong plus

About the role

Fortis is on a mission to create games where players truly belong — and Twilight Towers is now in soft launch. As Senior Design Manager, you will play a critical role in scaling the game toward global launch by owning live-ops and content systems while multiplying the effectiveness of the design team. This role is intentionally hybrid. You will combine hands-on design ownership with people leadership and production fluency, taking responsibility for key live-game systems (events, content frameworks, progression-facing features) and using that ownership to increase team throughput, quality, and cross-discipline efficiency. Partnering closely with the Game Director and senior leadership, you will turn high-level goals into clear, actionable design plans, manage and develop junior and mid-level designers, and ensure work moves smoothly from concept through implementation and live iteration. Success in this role means taking meaningful ownership off senior leaders’ plates and making the team faster, clearer, and more effective as Twilight Towers scales.

What you’ll achieve

You will partner with the Game Director and cross-disciplinary leads to:

• Own live-ops and content systems for Twilight Towers, including event design, content frameworks, progression-facing features, and related tuning and iteration.
• Lead and manage a sub-team of designers, increasing overall team efficiency and enabling scale by coaching, mentoring, and setting clear expectations.
• Translate high-level product and business goals into clear, implementable design specifications that unblock engineering, art, and production.
• Hold the quality bar for your ownership area by reviewing work, giving concrete feedback, and guiding designers toward stronger solutions.
• Improve cross-discipline execution by proactively coordinating dependencies (e.g., asset needs, scope boundaries, production timing).
• Contribute to live-game decision-making by analyzing player data, KPIs, and feedback, and rapidly iterating on designs in partnership with Product and Analytics.
• Build and share expertise in mobile F2P best practices, live-ops excellence, and the evolving competitive landscape.

What you’ll need to be successful

• Proven experience owning live-ops or content systems in a mobile game-as-a-service environment.
• Define and evolve what “good” looks like, establishing shared principles, techniques, and working norms that raise quality, clarity, and decision-making across the team.
• Strong applied design judgment, with fluency across systems, content, and experiential design, and depth in at least one area.
• Comfort designing from first principles, with a working understanding of player psychology, economies, progression, and retention mechanics.
• Ability to own and deliver scoped areas of the game independently, making decisions without constant oversight.
• Demonstrated people leadership: experience managing, coaching, and developing junior or mid-level designers.
• Production fluency: ability to work cross-functionally and translate design intent into clear, actionable inputs for engineering, art, and production.
• Clear communication and decision-making skills, with the confidence to set direction, prioritize trade-offs, and move work forward.
• Strong understanding of mobile F2P, live-ops cadence, and contemporary market best practices.
• Experience with merge, tower defence, or adjacent genres is a strong plus

We're Proof, a high growth company in the legal tech industry, launched in 2017. We've built a best-in-class legal services platform used by thousands of law firms with a sustained average growth rate of over 10%. Our marketplace platform helps law firms and pro se parties access more efficient, transparent, and accessible legal services that are not traditionally available to everyone. Our primary services are Service of Process and E-Filing. We currently support over 3,000 law firms throughout the US and countless pro se parties.

What you’ll do:

We are seeking a highly motivated and experienced Senior Engineering Manager to lead our remote engineering teams across multiple time zones. The ideal candidate will have a strong technical background, proven leadership skills, and a passion for developing and mentoring engineers. As a Senior Engineering Manager, you will play a key role in the strategic direction and execution of projects, ensuring the delivery of high-quality software solutions that meet our business goals.

Key Responsibilities:

• Lead and manage high-performing teams of backend, frontend, and full-stack engineers, including offshore contractors, fostering a culture of collaboration, innovation, and excellence.
• Provide mentorship and guidance to team members, helping them grow both technically and professionally.
• Ensure that the team delivers high-quality software solutions that meet or exceed customer expectations.
• Collaborate with cross-functional teams to ensure alignment and effective communication.
• Oversee the planning, execution, and delivery of engineering projects.
• Work closely with product managers to define project requirements and priorities.
• Identify and mitigate risks that may impact project delivery.
• Monitor project progress and provide regular updates to stakeholders.
• Provide technical leadership and guidance to the engineering team, ensuring that best practices are followed.
• Stay current with industry trends and developments, and apply this knowledge to improve our products and processes.
• Collaborate with other teams to drive technical innovation and excellence across the organization.

What we’ll expect you to have on day one:

• 7+ years of experience in software engineering, with at least 3 years in a leadership or management role.
• Technical Skills: Extensive experience with programming languages such as Go, Java, or JavaScript (for frontend engineers), and modern development practices. Experience with service-oriented architecture and event-driven architectures is highly desirable.
• Project Management: Proven track record of managing complex software projects from inception to delivery, with a strong understanding of project management methodologies.
• Communication: Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
• Problem-Solving: Strong analytical and problem-solving skills, with a focus on delivering scalable and maintainable solutions.
• Adaptability: Ability and willingness to learn and adapt to new technologies and languages as needed.

Nice to Have:

• Experience working at Series A or Series B startups.
• Experience with large-scale production Go-based applications.
• Knowledge and experience with message brokers (e.g., RabbitMQ, Kafka).
• Experience in writing automated software tests and continuous integration practices.
• Familiarity with frontend technologies and frameworks (e.g., React, TypeScript).
• Understanding of compliance and regulatory requirements in the legal industry.
• Knowledge of security best practices and protocols.

Benefits:

• Full-time, salary position
• Remote, work from anywhere in Canada
• Flexible time off and holidays
• Equipment provided
• Healthcare, Dental, Vision, and Disability insurance available

Compensation:

Salary range 210,000-250,000 CAD based on experience and location

The Product

Okta’s Auth0 is an easy-to-implement authentication and authorization platform designed by developers for developers.  We make access to applications safe, secure, and seamless for the more than 100 million daily logins around the world. Our modern approach to identity enables this Tier-Ø global service to deliver convenience, privacy, and security so customers can focus on innovation.

The Team

The Delegated Administration team is expanding Auth0 to help B2B SaaS applications easily manage access for their own customers and partners, at scale. We make it possible for enterprise SaaS users to log in with the right set of permissions within the right context, and for our B2B customers to onboard access for their customers easily. Our work is cross-cutting and always heavily customer driven.

We work in NodeJS (JavaScript and TypeScript) and use PostgreSQL for our data needs. Our services run on AWS and Azure and we lean heavily on containers for both our development and production needs.

If you have a keen eye for good user experiences and enjoy solving hard problems at scale we can’t wait to talk to you.

What you’ll be doing 

• Help drive architectural vision and strategy on the team to design and deliver powerful new enterprise functionality for our SaaS customers - both for the login flow itself and for Auth0’s direct and self-service management capabilities
• Identify and implement strategic technical improvements to our codebase and architecture. Orchestrate and lead major technical projects, across teams as necessary.
• Mentor and coach less experienced engineers on sound engineering practices and technical leadership. Serve as a subject matter expert on all building scalable, reliable and maintainable distributed systems.
• Work with your team, the Product Manager and Product Designer to define the look, feel and functionality of new features and review customer feedback

What you’ll bring to the role

• You bring solid architectural and security knowledge, backed by experience in designing, implementing and evolving complex distributed systems.
• You have worked on projects that required close collaboration with external teams, and have experience making those a success.
• You are a good mentor and communicator, and bring the rest of your team along for the journey. You can explain complex concepts simply in person or in a document. You know that while an engineer can write code, teams collaborate to ship successful products.
• You have solid previous experience with Node.js (JavaScript or Typescript) to build scalable backend services and creating and maintaining public and internal APIs.
• You have built frontend and full-stack apps and know what approach to use when. You know how to build SPAs, have a good understanding of React and know your way around CSS.
• You have a good understanding of SQL databases and know how to debug and optimize table and query structure for performance under load.
• You have experience with Docker and cloud environments (AWS and Azure preferred).
• You have proven experience operating services at scale with appropriate observability tools and mechanisms.

And extra credit if you have experience in any of the following! 

• Knowledge of authentication protocols such as OAuth2, OIDC, SAML.
• Understanding and experience of DevOps culture. We have infrastructure teams that build interfaces for product teams but we love working with engineers who can reason about the workings under the covers - and roll their sleeves up to write some Terraform, if need be.
• Knowledge of security engineering and application security.

#LI-Hybrid

P24570

Intro

The Markets Team sits at the intersection of institutional asset issuance and onchain liquidity operations within the M0 ecosystem. The team operates the infrastructure that transforms real-world collateral, such as U.S. Treasuries or tokenized money market funds, into M0-powered stablecoins: programmable, composable digital dollars used by builders across DeFi and beyond. The team operates and grows M0's liquidity orchestartion layer and partner flows across the growing network of issuers and stablecoin partners. The Markets Team is a critical bridge between institutional-grade financial infrastructure and the onchain economy and is now scaling into the future.

About the Role

This is a hands-on operations role with a strong emphasis on governance, risk, and compliance. You’ll manage core workflows from minting and redemption to onboarding, reconciliations, and AML operations, while building the structures that ensure MXON operates with institutional rigor and audit and licensing readiness.

You’ll join at a formative stage where your ideas and systems design will directly shape next-generation financial infrastructure. We’re looking for someone who combines the discipline of traditional finance with the agility of digital assets, and who thrives on bringing structure to dynamic environments.

Working closely with Finance, Legal, and external partners, you’ll support audit preparation, risk assessments, and compliance planning. The role begins as an individual contributor but offers a clear path to build and lead a team as we scale globally and deepen our regulated footprint.

Based in the Americas (excluding the US) or Asia, this role covers a 11 AM–7 PM PT shift and works closely with global teams across regions.

What You’ll Do

• Serve as a front-line operational point of contact for partners and counterparties, supporting onboarding, trade flows, and issue resolution. Comfortable managing real-time operational internal and external queries while maintaining a high standard of accuracy and control.
• Execute and oversee core operational workflows, including mint/redemption processing, onboarding, and reconciliations and manage AML and transaction monitoring. Drive continuous process improvement and automation, embedding scalable best practices and controls into daily operations.
• Codify existing operational practices into auditable policies, procedures, and control frameworks, integrating traditional financial best practices within a crypto-native operating model.
• Partner with Finance, Compliance and Legal on audit readiness, risk assessment, and governance reporting.
• Contribute to system and process design to ensure operational integrity, audit trails, and reporting functionality.
• Identify and mitigate non-quantitative risks, maintaining structured risk registers and improvement plans.
• Support regulatory and audit preparations, maintaining clear documentation and control evidence.
• Interface externally with auditors, counterparties, and service providers as MXON’s operational and compliance representative.

Qualifications

• Minimum 5 years of experience in operations, compliance, internal audit, or risk within a regulated financial institution.
• Experience or strong interest in crypto, tokenized finance, or digital assets. Basic understanding of blockchain infrastructure and crypto businesses.
• Deep understanding of operational processes, embedded controls, and compliance best practices, with a pragmatic drive to refine and scale them.
• Strong capability in writing and maintaining formal documentation (policies, SOPs, control frameworks).
• Balanced skill set - able to both execute day-to-day operations and design processes with attention to detail and control rigor.
• Comfortable operating in a client-facing capacity — able to manage external requests, communicate clearly under time pressure, and balance responsiveness with control discipline
• Cross-functional collaboration experience across product, engineering, and corporate/control functions to deliver complex operational initiatives.
• Strong communication and stakeholder management skills - able to navigate between operational detail and strategic discussion, and build alignment with auditors, partners, and customers.
• Fluent in English

Skills & Attributes

• Problem Solver: Approaches issues analytically and proactively, turning ambiguity or friction points into clear, executable solutions that improve efficiency and control.
• Risk-Aware: Proactively identifies and mitigates operational, counterparty, and compliance risks, maintaining a strong control mindset.
• Detail-Oriented and Reliable: Holds a high bar for accuracy, documentation quality, and follow-through.
• Strategic and Systems Thinking: Connects day-to-day execution to long-term operational resilience and organizational goals.
• Collaborative: Works effectively across teams and time zones, contributing to a culture of openness and shared accountability.
• Builder Mentality: Sees beyond process to outcomes: designs and improves systems that make operations smarter, faster, and more resilient to deliver value to customers while remaining willing to engage directly with the underlying workflows and partner interactions that power those systems.
• Hands-On Operator: Comfortable diving into day-to-day operational detail, including time-sensitive workflows and partner requests. Willing to own both structured processes and ad hoc issues, ensuring smooth execution even in ambiguous or evolving environments.

Benefits

• Competitive compensation including a token grant
• Comprehensive health benefits: medical, dental, and vision insurance fully sponsored by the company
• Flexible work environment with a global team—work remotely or from our NYC or Berlin hub
• Wellbeing allowance to support your physical and mental health
• IT equipment stipend to set up your ideal workspace
• Annual professional development budget to invest in your growth and skills
• Unlimited paid time off to take the time you need, when you need it

Marqeta is looking for a talented Senior Software Engineer to independently identify and deliver software solutions on our Data Infrastructure team through a set of milestones spanning a specific platform focus or a multi-component system. You will own and deliver projects in service of quarterly goals on the team and independently identify solutions to solve ambiguous, open-ended problems. You will work in collaboration with your team and cross-functional partners.

The Data Infrastructure team, within our Data & ML Platforms organization, is responsible for the data lakehouse, streaming, orchestration, and catalog platforms that power analytics and AI across Marqeta. We're a platform engineering team building infrastructure that other engineering teams depend on.

At Marqeta, participation in a rotational on-call pager duty is a required part of the software engineering role. The specifics of the rotation may vary by team, depending on team size and structure, and will be discussed further during the interview process.

We work Flexible First. This role can be performed remotely anywhere within Ontario or British Columbia, Canada. We’d love for you to join us!

Learn more about our Product and Engineering team

The Impact You'll Have

• Define and deliver well-scoped milestones for projects, and may be a technical lead for projects on your team.
• Lead design for small-to-medium components and participate in design for larger components, moving from task-level impact to small-to-medium project-level impact.
• Have significant ownership of a component of the data infrastructure, including its reliability, performance, and developer experience.
• Identify gaps and propose plans towards addressing those gaps.
• Independently write code that is clear, well-tested, and appropriately flexible, reusable, and adaptable to changing requirements.
• Actively level up less-experienced members of your team by helping them with their craft, providing guidance, and setting a good example.
• Participate in on-call coverage.

Who You Are

• 5+ years of experience as a software engineer with a Bachelor's degree; or 3 years of experience with an advanced degree. In lieu of a degree, 8+ years of relevant experience may suffice.
• Strong proficiency in Python in a production context.
• Proficiency with SQL.
• Experience working with distributed systems.
• Production experience with multiple core data technologies, including Apache Kafka, Apache Spark, and Apache Airflow (or close equivalents).
• Production experience with modern table formats (Parquet, Hudi, Iceberg, or Delta Lake).
• Production experience with AWS or another major cloud.
• Experience with infrastructure-as-code (Terraform, CloudFormation, CDK, or equivalent).
• Experience monitoring and alerting on production systems.
• Ability to decompose business problems into solutions that may require designs with multiple interacting components.
• Ability to build correct, maintainable software components.
• Ability to work with cross-functional stakeholders to identify technical blindspots and clarify ambiguity.
• Ability to present clear and concise messages tailored to various audiences; able to communicate clearly and respectfully both verbally and in writing.
• A focus on quality and meeting deadlines.
• Ability to decompose business problems into solutions that may require designs with multiple interacting components.
• Ability to build correct, maintainable software components.
• Ability to work with cross-functional stakeholders to identify technical blindspots and clarify ambiguity.
• Ability to present clear and concise messages tailored to various audiences; able to communicate clearly and respectfully both verbally and in writing.
• A focus on quality and meeting deadlines.

Nice-To-Haves

• Experience with payments or the FinTech space.
• Experience with Apache Iceberg specifically.
• Experience with CDC tooling, particularly Debezium or Kafka Connect.
• Experience with data catalog tooling (DataHub or equivalent).
• Experience with Java in addition to Python.
• Exposure to Kubernetes and container-based workloads.
• Experience building scalable software platforms.

Our (typical) process:

1. Application Submission
2. Recruiter Video Call
3. Coding Interview & Hiring Manager Interview
4. Virtual “Onsite” consisting of three 60 minute rounds
5. Offer!

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. 

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position, reflected in CAD, is: 116,000 - 145,000

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible vacation time
• Retirement savings program with company contribution
• Equity in a publicly-traded company 
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• Family-forming benefits and up to 20 weeks of Parental Leave

We’re hiring a Senior Manager to own and scale the business systems and workflows that power our Customer Support and Customer Success teams.

This role is focused on support operations — designing case management workflows, SLAs, routing, and automation to drive a consistent, high-quality customer experience at scale.  You’ll combine hands-on system ownership with process design and team leadership.

What You’ll Do

• Drive systems and process changes across Customer Success, prioritizing initiatives based on business impact and operational needs
• Own the design and evolution of Customer Success workflows, including case management, prioritization, routing, and escalation models within Salesforce, ensuring scalable operations and strong customer outcomes.
• Lead the evolution of contact centre tooling (e.g., Salesforce Omni-Channel, Amazon Connect) to support scalable, high-performing Customer Success teams
• Drive automation and process improvements to reduce manual effort and improve consistency across the customer lifecycle
• Lead cross-functional initiatives with Customer Success, Product, Engineering, Data, and Internal Systems
• Lead and develop the CS Optimization team, including prioritization, roadmap ownership, and systems governance

What You Bring

• 7+ years of experience in Customer Success Operations, Customer Operations, or CS Systems roles
• Proven experience owning and evolving Customer Success systems and workflows at scale
• Strong process design and systems thinking, with the ability to design scalable, end-to-end customer workflows and operating models
• Hands-on experience working within CRM platforms, including building and optimizing workflows, automation, permissions, and case management
• Salesforce Administrator certification
• Experience defining and improving prioritization, routing, and escalation models, and driving operational performance and efficiency
• Ability to translate business and operational needs into durable system and process solutions
• Experience leading cross-functional systems initiatives, influencing stakeholders, and driving change without direct authority
• Experience leading teams, including prioritization, roadmap ownership, and systems governance