Account Manager Jobs in Canada.
All active Account Manager roles based in Canada.
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Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
As a Technical Account Manager at Axon, you will be the primary point of contact for key customers, fostering long-term strategic partnerships. You will provide technical expertise, project management, and customer advocacy to ensure stakeholders achieve operational goals using Axon’s products. Collaborating with cross-functional teams, you will offer valuable insights into customer needs and challenges, influencing internal product roadmaps and projects. Wearing multiple hats—from consultant to product expert to project manager—you will help customers optimize their daily workflows.
You will play a crucial role in ensuring Axon’s solutions align with key customer requirements while providing exemplary technical support and customer service. Your expertise and commitment will directly contribute to Axon’s mission of protecting life and enabling transparency through innovative technology.
What You’ll Do
Location: Grande Prairie
(hybrid - onsite 3-4 days per week)
Travel Expectations: approx. 30% domestic Canada
Reports to: Service Delivery Manager, Canada
- Achieve expertise in Axon technologies, with a Primary focus on Axon Records
- Serve as the primary technical liaison between Axon and the customers.
- Participate in operational and technical meetings, ensuring effective communication and collaboration.
- Build and maintain an internal Axon network to support both the customer-facing Axon team and the customer Project Team.
- Monitor support tickets, provide technical troubleshooting (tier 2 level support) and escalate when necessary.
- Ensure Service Level Requirements (SLRs) and contractual obligations are met.
- Assist the Program Manager by providing requested materials, information, and Voice of Customer (VOC) documentation. Communicate customer feedback across Axon teams and collaborate to drive product improvements.
- Identify and escalate risks to the Program Manager to facilitate internal and executive collaboration.
- Interpret and communicate Axon release notes, tailoring information relevant to the customer to enhance understanding and drive product adoption.
- Support monthly invoicing by ensuring reliable billing counts and maintaining Salesforce records.
- Facilitate training and knowledge transfer for customer integrations (APIs, workflows, auto-tagging, etc.).
- Assist in customer security assessments and vendor refresh assessments for major architectural changes.
- Maintain knowledge of the customer’s technical landscape, including infrastructure, policies, and procurement processes.
- Maintain and administer deployment records, including shipment tracking and RMA’s.
- Develop and enhance technical documentation and knowledge base articles to improve customer support, self-service capabilities, and overall product comprehension.
What You Bring
- Canadian Citizenship and past 5 years Canadian residency required (required for working with sensitive government data; must pass security clearance).
- 5+ years of IT experience in a support or deployment role.
- Experience working with law enforcement and/or government entities.
- Proven track record of managing customer relationships and technical projects successfully.
- Ability to work autonomously to meet objectives with minimal oversight.
- Robust IT background, with expertise in:
- Software image creation and maintenance.
- Routing, switching methodologies, Wi-Fi, telecommunications, and Internet technologies.
- Microsoft Server & Client operating systems, Microsoft SQL Server, Active Directory, Azure (Entra ID).
- JSON (JavaScript Object Notation) Knowledge
- Network Administration (TCP/IP, DHCP, DNS, SSH, Firewalls).
- API integrations and SAAS applications.
- Solid ability to tailor technical discussions to varied audiences.
- Analytical, strategic, and creative problem-solving skills.
- Exemplary written and verbal communication skills.
- Highly detail-oriented with proficient organizational and time management skills.
Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers.
Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.
Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.
Ready to apply?
Apply to AxonJoin Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
As a Technical Account Manager at Axon, you will be the primary point of contact for key customers, fostering long-term strategic partnerships. You will provide technical expertise, project management, and customer advocacy to ensure stakeholders achieve operational goals using Axon’s products. Collaborating with cross-functional teams, you will offer valuable insights into customer needs and challenges, influencing internal product roadmaps and projects. Wearing multiple hats—from consultant to product expert to project manager—you will help customers optimize their daily workflows.
You will play a crucial role in ensuring Axon’s solutions align with key customer requirements while providing exemplary technical support and customer service. Your expertise and commitment will directly contribute to Axon’s mission of protecting life and enabling transparency through innovative technology.
What You’ll Do
Location: Manitoba First Nations
(hybrid - onsite 3-4 days per week)
Travel Expectations: approx. 30% domestic Canada
Reports to: Service Delivery Manager, Canada
- Achieve expertise in Axon technologies, with a Primary focus on Axon Records
- Serve as the primary technical liaison between Axon and the customers.
- Participate in operational and technical meetings, ensuring effective communication and collaboration.
- Build and maintain an internal Axon network to support both the customer-facing Axon team and the customer Project Team.
- Monitor support tickets, provide technical troubleshooting (tier 2 level support) and escalate when necessary.
- Ensure Service Level Requirements (SLRs) and contractual obligations are met.
- Assist the Program Manager by providing requested materials, information, and Voice of Customer (VOC) documentation. Communicate customer feedback across Axon teams and collaborate to drive product improvements.
- Identify and escalate risks to the Program Manager to facilitate internal and executive collaboration.
- Interpret and communicate Axon release notes, tailoring information relevant to the customer to enhance understanding and drive product adoption.
- Support monthly invoicing by ensuring reliable billing counts and maintaining Salesforce records.
- Facilitate training and knowledge transfer for customer integrations (APIs, workflows, auto-tagging, etc.).
- Assist in customer security assessments and vendor refresh assessments for major architectural changes.
- Maintain knowledge of the customer’s technical landscape, including infrastructure, policies, and procurement processes.
- Maintain and administer deployment records, including shipment tracking and RMA’s.
- Develop and enhance technical documentation and knowledge base articles to improve customer support, self-service capabilities, and overall product comprehension.
What You Bring
- Canadian Citizenship and past 5 years Canadian residency required (required for working with sensitive government data; must pass security clearance).
- 5+ years of IT experience in a support or deployment role.
- Experience working with law enforcement and/or government entities.
- Proven track record of managing customer relationships and technical projects successfully.
- Ability to work autonomously to meet objectives with minimal oversight.
- Robust IT background, with expertise in:
- Software image creation and maintenance.
- Routing, switching methodologies, Wi-Fi, telecommunications, and Internet technologies.
- Microsoft Server & Client operating systems, Microsoft SQL Server, Active Directory, Azure (Entra ID).
- JSON (JavaScript Object Notation) Knowledge
- Network Administration (TCP/IP, DHCP, DNS, SSH, Firewalls).
- API integrations and SAAS applications.
- Solid ability to tailor technical discussions to varied audiences.
- Analytical, strategic, and creative problem-solving skills.
- Exemplary written and verbal communication skills.
- Highly detail-oriented with proficient organizational and time management skills.
Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers.
Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.
Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.
Ready to apply?
Apply to Axon
Content Partnerships Manager (International – CANADA & UK) – The Roku Channel
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Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About Roku
Roku pioneered streaming to the TV. We connect users to the streaming content they love, enable content publishers to build and monetize large audiences, and provide advertisers with unique capabilities to engage consumers. Roku streaming players and Roku TV™ models are available around the world through direct retail sales and licensing arrangements with TV brands and pay TV operators.
Roku Channel has quickly become a leading streaming app for free, live, and subscription based premium content. Whether you are in your living room, on your mobile, or at your desktop, Roku Channel has an always-changing selection of Hollywood hits, classics, live news, hit TV shows and family programs to keep you entertained. Roku made streaming possible and Roku Channel is changing the way we watch it.
The Role
Roku is seeking an International Content Partnerships Manager to join the ad-supported VOD/ linear partner growth team focused on The Roku Channel. This team is responsible for the overall success of key partners on Roku Channel. Success is measured by delivering on and exceeding expectations with respect to user engagement (as defined by reach and streaming hours), financial results (revenue, gross profit) and other key health and growth metrics.
The role requires a diverse range of direct-to-consumer video experience across partner management, content programming, product, and marketing. The right individual has proven experience building relationships with content partners, developing data driven growth strategies, then rolling up their sleeves to execute and achieve these goals. To be successful, the candidate will require the ability to work across and organize a diverse range of internal departments, such as editorial, content acquisition, data analytics and marketing.
For Canada Only - The estimated annual salary for this position is between $100,800 - $119,000 annually.
Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location.
This posting is to fill a vacancy on our team, unless otherwise noted.
This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
Roku uses AI tools in its recruiting processes.
In This Role You Will
Account Management
- Act as the day-to-day partner relationship manager to grow international partners within Roku Channel
- Leverage deep experience and knowledge of content strategy and acquisitions within the Canadian and/or UK markets (experience in both is highly preferred) to drive regional growth.
- Drive communication, education, data management across managed partners
- Support the onboarding of new content partners
- Coordinate the submission, selection and launch of new partner content, communicating with partners and working internally with Programming, Acquisition and Operational teams
Partner Growth Strategy
- Create and present performance evaluations for partners, including comprehensive quarterly business reviews
- Develop internal partner playbooks that offer executive staff a concise overview of partnerships along with actionable strategic plans
- Build deep partner expertise, developing strong internal and external workflows to provide best-in-class service to partners
- Leverage data, market research and insights to evaluate new content partnership opportunities to Roku Channel
- Contribute to other content partnership areas as business needs arise
Cross-Functional Collaboration
- Collaborate with content acquisition, content operations, editorial, and marketing on deal lifecycle and execution through partner roll out
- Assist in the development and implementation of marketing and editorial strategies that maximize user engagement
- Work with product and analytics teams to drive automation, enhanced reporting and tools to improve the efficiency of strategic plans
- Aggregate feedback from internal and external stakeholders into comprehensive and actionable trackers to drive process improvement
- Perform other tasks, projects, and responsibilities as assigned by leadership
Experience / Qualifications
- 5-7 years of relevant experience in a top media, entertainment, technology company, management consulting firm, or investment bank, in a partnerships, strategy, program planning, or analytical role.
- Background in content strategy and/or acquisitions within the Canadian and/or UK markets (experience in both is highly preferred)
- Experience delivering results in consultative, partnerships, and/or business development environments
- Strong analytical skills including creating / managing financial and operational KPIs (preferably with experience in a highly-demanding environment where complex analysis is performed)
- Experience conducting quantitative (including modeling) & qualitative analysis to drive results leveraging a strong understanding of video streaming business models (MVPD, TVE, SVOD, AVOD, TVOD)
- Ability to cultivate and build strong relationships with content partners and industry counterparts
- Bachelor's degree in business, finance, accounting, or economics, or equivalent; MBA preferred but not required
- Familiarity with Airtable, Confluence, Salesforce and Looker tooling a plus
#LI-CU1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
About Boomi and What Makes Us Special
Are you ready to work at a fast-growing company where you can make a difference? Boomi aims to make the world a better place by connecting everyone to everything, anywhere. Our award-winning, intelligent integration and automation platform helps organizations power the future of business. At Boomi, you’ll work with world-class people and industry-leading technology. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact, and want to be part of building something big. If this sounds like a good fit for you, check out boomi.com or visit our Boomi Careers page to learn more.
When you’re driving growth through innovation and relationships, you find every path to win. That’s where our Channel Sales Account Executive come in. Assigned to a defined territory, you’ll own the strategy and execution to drive new business through and with Boomi’s most strategic partners — building pipeline, influencing deals, and ensuring our partners are true multipliers in the field.
This isn’t a program management role. It’s a quota-carrying, revenue-driving sales position for someone who thrives on finding deals, networking relentlessly, and progressing deals. You’ll work shoulder-to-shoulder with direct sellers and partner leaders to identify whitespace, source new opportunities, and accelerate ACV bookings through the ecosystem.
What You'll Do
As a Channel Sales Account Executive, you will:
- Own an ACV bookings target driven through partner-sourced and influenced opportunities.
- Hunt for new opportunities by activating and co-selling with key System Integrators (SIs), ISVs, and solution partners.
- Drive pipeline creation by building relationships across the field – account executives, partner sellers, BDMs, and practice leads.
- Qualify, shape, and advance deals — from net-new identification through expansion — in collaboration with direct sales teams.
- Develop and execute partner business plans aligned to territory priorities and growth targets.
- Deliver crisp partner pitches and joint value propositions, evangelizing Boomi’s platform across Integration, API, Data, and AI capabilities.
- Represent Boomi in the field – at customer meetings, partner events, and regional summits – as the face of the ecosystem.
The Experience You Bring
You’re a natural networker and a deal-maker who gets energy from the chase. You love working in the field, connecting the dots between customer pain points, partner capabilities, and Boomi’s platform value. You’re goal-oriented and thrive in a performance-based environment, excelling in fast-moving, entrepreneurial settings.
- 7+ years of field sales, partner sales, or business development experience in B2B SaaS (Integration, API, Data, or adjacent tech preferred).
- Proven ability to generate pipeline and close deals through or with partners.
- Deep understanding of channel ecosystems – Systems Integrators, ISVs, resellers, and their go-to-market motions.
- Strong sales acumen and executive presence – confident presenting to partners, customers, and Boomi sales leadership.
- High level of drive, autonomy, and accountability – you own your number.
- Willingness to travel up to 50% for field engagement, events, and partner activation.
Bonus Points For
- Experience selling into the mid-market or commercial segments.
- Background in Integration, iPaaS, API Management, or Data Management technologies.
- Success stories co-selling with top ecosystem partners.
- A passion for building something, not just managing it – this role rewards creativity and hustle.
Aren’t sure if you’re a match? We know that impostor syndrome and the confidence gap can prevent us from meeting spectacular candidates — so don’t hesitate to apply; you could be the perfect fit!
Boomi is committed to fair and equitable compensation practices. The On Target Earnings (OTE) for this role range from 196k CAD - 245k CAD. This position is remote-friendly and, as such, final compensation will be determined by various factors including the candidate’s knowledge, skills, experience, and geographic location. Click here for an overview of our benefits at Boomi!
Be Bold. Be You. Be Boomi. We take pride in our culture and core values and are committed to being a place where everyone can be their true, authentic self. Our team members are our most valuable resources, and we look for and encourage diversity in backgrounds, thoughts, life experiences, knowledge, and capabilities.
All employment decisions are based on business needs, job requirements, and individual qualifications.
Boomi strives to create an inclusive and accessible environment for candidates and employees. If you need accommodation during the application or interview process, please submit a request to talent@boomi.com. This inbox is strictly for accommodations, please do not send resumes or general inquiries.
Ready to apply?
Apply to Boomi
About Boomi and What Makes Us Special
Are you ready to work at a fast-growing company where you can make a difference? Boomi aims to make the world a better place by connecting everyone to everything, anywhere. Our award-winning, intelligent integration and automation platform helps organizations power the future of business. At Boomi, you’ll work with world-class people and industry-leading technology. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact, and want to be part of building something big. If this sounds like a good fit for you, check out boomi.com or visit our Boomi Careers page to learn more.
The SI Partner Account Manager owns the strategy, revenue, and execution for a portfolio of Systems Integrator (SI) partners. This role drives joint pipeline, bookings, and long-term partner success by aligning partner capabilities with company sales priorities and customer needs.
What You'll Do :
- Own and grow a portfolio of SI partners (regional and/or global)
- Develop and execute joint business plans tied to revenue and pipeline targets
- Drive partner-sourced and partner-influenced pipeline and bookings
- Align closely with direct sales on co-sell and deal execution
- Launch and support joint GTM initiatives and industry solutions
- Build executive relationships and lead partner QBRs
- Track performance, forecast pipeline, and enforce accountability
The Experience You Bring :
-
3+ years in partner management, alliances, or enterprise sales
-
Proven experience working with Systems Integrators
-
Strong understanding of enterprise sales cycles and complex deals
-
Executive presence and strong cross-functional leadership skills
Success Metrics
-
Partner-sourced and influenced pipeline and revenue
-
Execution against joint business plans
-
Deal velocity and win rates
Aren’t sure if you’re a match? We know that impostor syndrome and the confidence gap can prevent us from meeting spectacular candidates — so don’t hesitate to apply; you could be the perfect fit!
Boomi is committed to fair and equitable compensation practices. The On Target Earnings (OTE) for this role are $127,000 - $159,000 CAD (inclusive of commission). Final compensation is determined by various factors including geographic location and the candidate's knowledge, skills, and experience. Click here for an overview of our benefits at Boomi!
Be Bold. Be You. Be Boomi. We take pride in our culture and core values and are committed to being a place where everyone can be their true, authentic self. Our team members are our most valuable resources, and we look for and encourage diversity in backgrounds, thoughts, life experiences, knowledge, and capabilities.
All employment decisions are based on business needs, job requirements, and individual qualifications.
Boomi strives to create an inclusive and accessible environment for candidates and employees. If you need accommodation during the application or interview process, please submit a request to talent@boomi.com. This inbox is strictly for accommodations, please do not send resumes or general inquiries.
Ready to apply?
Apply to Boomi
About Boomi and What Makes Us Special
Are you ready to work at a fast-growing company where you can make a difference? Boomi aims to make the world a better place by connecting everyone to everything, anywhere. Our award-winning, intelligent integration and automation platform helps organizations power the future of business. At Boomi, you’ll work with world-class people and industry-leading technology. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact, and want to be part of building something big. If this sounds like a good fit for you, check out boomi.com or visit our Boomi Careers page to learn more.
How You'll Make An Impact
Creating an Amazing Culture and Building Customer Love are two of our most strategic values at Boomi. The Boomi Customer Success team lives and breathes these values every day. A critical element of Boomi’s strategy is helping our customers accelerate their time to value and expand their relationships with Boomi. This is a key differentiator for us and we believe that our customers deserve a unique and exceptional experience. When we do this well, our customers succeed and Boomi succeeds by increasing our renewal and growth rates.
We currently have several openings in our team for an experienced Customer Success Manager for our hyper-growing commercial segment.
We seek energetic and highly productive CSMs for our ever-growing customer base. You will work with a large portfolio of customers to proactively launch and drive adoption and act as the voice of your customers internally at Boomi. You are relentless and dedicated to orchestrating high-value engagements including adoption, implementation, value creation, business reviews, roadmap alignment, and documenting measurable outcomes for our customers.
This is a hybrid role based in our Vancouver office, with in-office days Tuesday, Wednesday and Thursday.
What You'll Do
-
Develop and maintain a deep understanding of our customer's business objectives, challenges, and opportunities and help deliver value-driven engagements
-
Identify, design, and being able to achieve the customer's goals in a short-term relationship
-
Maintain a deep understanding of our platform and make recommendations on how customers can use it to accelerate their business objectives
-
Deliver proactive and reactive customer success motions through touchpoints that require product knowledge, joint planning, problem-solving and ability to multi-task
-
Collaborate with internal teams, including sales, services, support, and product to ensure adoption as well as mitigate any adoption risks
-
Track and report on key metrics related to customer engagement, adoption, satisfaction, and retention
-
Proactively identify opportunities to expand the usage of Boomi products and services within existing customer accounts
The Experience You Bring
-
4 - 6 years of experience working as either Success Manager, Technical Consultant, Architect, or in other roles with a project, delivery, or technical account management focus
-
Experience working with a large portfolio of customers (+100) and being able to manage multiple accounts at different stages in the life cycle.
-
Excellent ability to understand and communicate complex business and technical subjects to both technical and non-technical audiences
-
Ability to actively listen to customers and translate their business needs into personalized consultation
-
Proven business and technical acumen to proactively identify customer needs and implement success, adoption, and outcome realization plans
-
Have a data-driven and analytical mindset to prioritize, manage, and deliver multiple tasks and initiatives simultaneously
-
Technical proficiency and a strong understanding of cloud-based software solutions
-
Develop, test, and iterate on scaled playbooks and engagement strategies
-
Impeccable verbal and written communication skills as well as customer-facing experience
Bonus Points If You Have
-
2-3 years of working as a Customer Success Manager for a SaaS or a cloud-based platform
-
Experience in iPaaS, Automation, or Data/Application Integration space
-
Experience with Customer Success Management tools like Gainsight, Totango or ChurnZero
-
Nice to Have Language Skills - Japanese, Mandarin, French, German
Aren’t sure if you’re a match? We know that impostor syndrome and the confidence gap can prevent us from meeting spectacular candidates — so don’t hesitate to apply; you could be the perfect fit!
Compensation and Benefits
Boomi is committed to fair and equitable compensation practices. The On Target Earnings (OTE) ranges from $110,000 - $137,000 CAD annually. Final compensation will be determined by various factors including the candidate’s knowledge, skills, experience, and geographic location.
#LI-JL1 #LI-HYBRID
Be Bold. Be You. Be Boomi. We take pride in our culture and core values and are committed to being a place where everyone can be their true, authentic self. Our team members are our most valuable resources, and we look for and encourage diversity in backgrounds, thoughts, life experiences, knowledge, and capabilities.
All employment decisions are based on business needs, job requirements, and individual qualifications.
Boomi strives to create an inclusive and accessible environment for candidates and employees. If you need accommodation during the application or interview process, please submit a request to talent@boomi.com. This inbox is strictly for accommodations, please do not send resumes or general inquiries.
Ready to apply?
Apply to Boomi
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.
Lyft is looking for experienced software engineers from a scope of disciplines. We are growing our team with people who want to build, improve and incorporate technologies that make the lives of our community more enriched. As an engineer at Lyft, you'll collaborate with teams like product, data science, analytics, and operations on code that empower us to iterate quickly, while focusing on delighting our riders and drivers.
As a Software Engineer for Lyft Ads - you will work on one of Lyft’s newest lines of business focused on building the world’s largest transportation media network. We build products that allow brands to engage with our unique audience throughout their transportation journeys and beyond. For this role we are seeking software engineers who are passionate about backend and data engineering. You will join our Ad Infra Engineering team and contribute to building the systems and pipelines powering our ad-serving, measurement and audience platform. We work on technologies that let brands engage with our unique audience throughout their transportation journeys. This role is a great opportunity for an early-career engineer to gain experience working with distributed backend systems and large-scale data workflows, collaborating closely with product, analytics, and data science teams.
Why Lyft Ads?
- Be part of a high-impact team building the foundations of Lyft’s advertising infra
- Gain experience working with complex systems at scale, backed by mentorship and growth opportunities.
- Join a supportive, inclusive environment focused on engineering excellence and business impact.
Responsibilities:
- Develop and maintain backend systems that support real-time ad serving, campaign management, and reporting.
- Design and implement scalable data models to support analytics, targeting, and measurement use cases.
- Build and maintain data pipelines that handle ingestion, transformation, and distribution of large volumes of advertising data.
- Work with orchestration frameworks (e.g., Airflow) to schedule and monitor reliable, production-grade data workflows.
- Collaborate with cross-functional partners to integrate internal and third-party systems via APIs and batch data feeds.
- Write clean, maintainable, and testable code following best practices (CI/CD, observability, code reviews).
- Participate in architecture discussions and design reviews with an emphasis on performance and reliability.
- Learn and grow through mentorship, documentation, and regular team collaboration.
Experience:
- BSc/MSc in Computer Engineering, Computer Science, related field or relevant work experience
- 3+ years of industry experience in backend or data engineering roles
- Proficiency in at least one backend programming language (e.g., Python, Go, Java)
- Good understanding of distributed systems, microservices, and database design (SQL and NoSQL).
- Exposure to orchestration tools (e.g., Airflow, Prefect) and data distribution technologies (e.g., Kafka, Pub/Sub).
- Experience working with relational and non-relational databases (e.g., PostgreSQL, BigQuery, DynamoDB).
- Experience with Linux.
Benefits:
- Extended health and dental coverage options, along with life insurance and disability benefits
- Mental health benefits
- Family building benefits
- Child care and pet benefits
- Access to a Lyft funded Health Care Savings Account
- RRSP plan with company match to help save for your future
- In addition to provincial observed holidays, salaried team members are covered under Lyft's flexible paid time off policy. The policy allows team members to take off as much time as they need (with manager approval). Hourly team members get 15 days paid time off, with an additional day for each year of service
- Lyft is proud to support new parents with 18 weeks of paid time off, designed as a top-up plan to complement provincial programs. Biological, adoptive, and foster parents are all eligible.
- Subsidized commuter benefits and Lyft ride credits
Lyft is committed to creating an inclusive workforce that fosters belonging. Lyft believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law or by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process. Please contact your recruiter if you wish to make such a request.
Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office at least 3 days per week, including on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid
The expected base pay range for this position in the Toronto area is CAD $108,000 - CAD $135,000, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.
Lyft may use artificial intelligence to screen applicants, however, Lyft employees make the ultimate selection and hiring decisions.
This job fills an existing vacancy.
Ready to apply?
Apply to Lyft
At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
THE WORK:
Ripple Treasury (formerly GTreasury) is the leading innovator of integrated SaaS treasury and risk management solutions for the digital treasurer. Developed with the latest technology, Ripple Treasury empowers organizations on their path to strategic treasury. It enables total access to cash, liquidity, payments, and financial risk management.
We’re hiring a Client Support Analyst to join our growing global team. You’ll be the front line for clients using our treasury management platform—the person they rely on to solve problems, answer questions, and keep things moving.
You’ll work closely with teams across the business to deliver fast, thoughtful solutions and make sure clients feel supported every step of the way. Along the way, you’ll get hands-on exposure to how leading global organizations manage treasury and financial risk.
WHAT YOU'LL DO:
- Be the front line for our clients and a trusted partner across the business—you’re who people count on when things matter most
- Own issues end-to-end: troubleshoot, communicate clearly, and drive fast, high-quality resolutions that build trust and long-term relationships
- Manage and prioritize incoming requests to hit SLAs without sacrificing quality (and know when to flex when things get busy)
- Get hands-on with the systems behind the scenes—dig into payment formats, extracts, connectivity (inbound/outbound), and Alliance Lite 2 to diagnose and resolve issues
- Work cross-functionally with Customer Success, Account Managers, Solutions, and Engineering to solve complex problems and keep clients moving forward
- Escalate when needed with clear, well-documented context that helps Development move quickly
- Spot patterns in client issues and turn them into actionable insights to improve our product, processes, and overall client experience
- Continuously look for ways to make support faster, smarter, and more scalable as we grow
- Provide reliable coverage beyond standard business hours—including weekends and holidays when needed—to ensure clients are consistently supported and critical issues are addressed without delay
WHAT YOU'LL BRING:
- You’re curious and solutions-driven—you like figuring things out and moving fast in environments where priorities shift and no two days look the same
- You break down complex technical issues into clear, actionable steps and communicate them in a way that actually makes sense to clients and teammates
- You’re organized and can juggle multiple priorities without dropping the ball (or letting things stall)
- You build trust quickly and know how to balance strong client advocacy with good judgment
- You sweat the details, take ownership, and care about getting things right
- You’ve worked in B2B technical support, ideally in a SaaS environment, and are comfortable navigating APIs, bank connectivity, and payment formats is a bonus
- You’re a strong troubleshooter who can read logs, dig into issues, and work through complex systems without getting lost
- You have working knowledge of SQL and reporting tools; experience with RSA, Symantec, or similar tools is a nice to have
- Familiarity with treasury, banking, or accounting concepts is a big plus
- You’re comfortable operating in ambiguity, especially when documentation is limited, and you don’t wait around to be told what to do
- You’re proactive, always learning, and constantly looking for ways to improve how things work
WHO WE ARE:
Do Your Best Work
- The opportunity to build in a fast-paced start-up environment with experienced industry leaders
- A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
- Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
- In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
- Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
- We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!
Take Control of Your Finances
- Competitive salary, bonuses, and equity
- Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
- Employee giving match
- Mobile phone stipend
Take Care of Yourself
- R&R days so you can rest and recharge
- Generous wellness reimbursement and weekly onsite & virtual programming
- Generous vacation policy - work with your manager to take time off when you need it
- Industry-leading parental leave policies. Family planning benefits.
- Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events
Benefits listed above are for full-time employees.
Ready to apply?
Apply to Ripple
About Boomi and What Makes Us Special
Are you ready to work at a fast-growing company where you can make a difference? Boomi aims to make the world a better place by connecting everyone to everything, anywhere. Our award-winning, intelligent integration and automation platform helps organizations power the future of business. At Boomi, you’ll work with world-class people and industry-leading technology. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact, and want to be part of building something big. If this sounds like a good fit for you, check out boomi.com or visit our Boomi Careers page to learn more.
What You'll Do
- Maximize retention and identify growth opportunities with your account portfolio
- Manage the overall post-sales account success (technical, commercial) with the support of the Boomi teams (Product, Services, Support)
- Understanding of customer requirements and drive internally (enhancements, fixes) to accelerate and remove barriers to customer adoption and growth
- Identify opportunities for expansion associated with their adoption of the Boomi product portfolio and collaborate with internal stakeholders (account, product teams)
- Partner with our subscription sales makers during the sales cycle on the value of the Boomi Professional Services as part of the Success Assurance program
The Experience You Bring
- 5+ years of experience working as either Customer Success, Architect, Engineer or Consulting role with Account management focus
- Experience with Commercial IT organizations
- Ability to address topics such as business value and total cost of ownership, etc.
- Demonstrated ability to successfully handle solution and services scoping to define a Statement of Work
- Experience in collaborating with Systems Integrators Excellent ability to understand and communicate complex business and technical subjects to both Management and Technical audiences
Bonus Points If You Have
- Experience with cloud and application integration and B2B integration
- Excellent business, analytical, problem solving and communication skills (written and verbal)
- Proven ability to meet and exceed retention targets Benefits
Aren’t sure if you’re a match? We know that impostor syndrome and the confidence gap can prevent us from meeting spectacular candidates — so don’t hesitate to apply; you could be the perfect fit!
Compensation and Benefits
Boomi is committed to fair and equitable compensation practices. The On Target Earnings (OTE) for this role are 70% base and 30% commission.
Total Compensation begins at $149,000 and is determined by various factors including geographic location and the candidate's knowledge, skills, and experience. An overview of our benefits can be found here.
Be Bold. Be You. Be Boomi. We take pride in our culture and core values and are committed to being a place where everyone can be their true, authentic self. Our team members are our most valuable resources, and we look for and encourage diversity in backgrounds, thoughts, life experiences, knowledge, and capabilities.
All employment decisions are based on business needs, job requirements, and individual qualifications.
Boomi strives to create an inclusive and accessible environment for candidates and employees. If you need accommodation during the application or interview process, please submit a request to talent@boomi.com. This inbox is strictly for accommodations, please do not send resumes or general inquiries.
Ready to apply?
Apply to Boomi
About Boomi and What Makes Us Special
Are you ready to work at a fast-growing company where you can make a difference? Boomi aims to make the world a better place by connecting everyone to everything, anywhere. Our award-winning, intelligent integration and automation platform helps organizations power the future of business. At Boomi, you’ll work with world-class people and industry-leading technology. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact, and want to be part of building something big. If this sounds like a good fit for you, check out boomi.com or visit our Boomi Careers page to learn more.
What You'll Do
- Maximize retention and identify growth opportunities with your account portfolio
- Manage the overall post-sales account success (technical, commercial) with the support of the Boomi teams (Product, Services, Support)
- Understanding of customer requirements and drive internally (enhancements, fixes) to accelerate and remove barriers to customer adoption and growth
- Identify opportunities for expansion associated with their adoption of the Boomi product portfolio and collaborate with internal stakeholders (account, product teams)
- Partner with our subscription sales makers during the sales cycle on the value of the Boomi Professional Services as part of the Success Assurance program
The Experience You Bring
- 5+ years of experience working as either Customer Success, Architect, Engineer or Consulting role with Account management focus
- Experience with Commercial IT organizations
- Ability to address topics such as business value and total cost of ownership, etc.
- Demonstrated ability to successfully handle solution and services scoping to define a Statement of Work
- Experience in collaborating with Systems Integrators Excellent ability to understand and communicate complex business and technical subjects to both Management and Technical audiences
Bonus Points If You Have
- Experience with cloud and application integration and B2B integration
- Excellent business, analytical, problem solving and communication skills (written and verbal)
- Proven ability to meet and exceed retention targets Benefits
Aren’t sure if you’re a match? We know that impostor syndrome and the confidence gap can prevent us from meeting spectacular candidates — so don’t hesitate to apply; you could be the perfect fit!
Compensation and Benefits
Boomi is committed to fair and equitable compensation practices. The On Target Earnings (OTE) ranges from $142,000 - $178,000 CAD annually. Final compensation will be determined by various factors including the candidate’s knowledge, skills, experience, and geographic location.
Be Bold. Be You. Be Boomi. We take pride in our culture and core values and are committed to being a place where everyone can be their true, authentic self. Our team members are our most valuable resources, and we look for and encourage diversity in backgrounds, thoughts, life experiences, knowledge, and capabilities.
All employment decisions are based on business needs, job requirements, and individual qualifications.
Boomi strives to create an inclusive and accessible environment for candidates and employees. If you need accommodation during the application or interview process, please submit a request to talent@boomi.com. This inbox is strictly for accommodations, please do not send resumes or general inquiries.
Ready to apply?
Apply to Boomi
Join us in building the future of finance.
Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading.
About the team + role
We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.
The Robinhood Social team is building Robinhood's social trading platform — a feed-based experience where traders share insights, follow one another, and discover market-moving information in real time. The product is currently in beta, making this a rare ground up opportunity to shape the future of social experiences at Robinhood from the ground up. You'll work closely with product, design, data, machine learning, and safety teams to build reliable, scalable systems that support high-volume content, user interactions, and personalized discovery.
As an Engineering Manager for the Social team, you will lead a group of engineers building core social trading features. You will set technical direction, drive execution against product goals, and ensure systems meet reliability and performance standards. You will partner cross-functionally to define priorities, translate product needs into technical plans, and deliver end product. You will also grow engineers through feedback, goal-setting, and career planning.
This role is based in our New York, NY office, with in-person attendance expected 5 days per week.
What you'll do
- Lead a team building and scaling social interactions, content feeds, and user discovery features
- Set and communicate clear technical direction aligned with product strategy, holding a high bar for quality, performance, and maintainability
- Partner cross-functionally with design, product, data, machine learning, and safety teams to shape the social experience
- Drive architectural decisions and foster a culture of high-quality code and strong engineering processes
- Foster a collaborative, inclusive team environment where engineers across levels can grow, take ownership, and do their best work
- Support engineers through hiring, onboarding, performance feedback, and career development
What you bring
- 7+ years of professional software engineering experience
- 2+ years of engineering management experience leading product-focused engineering teams
- Strong foundation in building consumer-facing products at scale, with experience working through the stack
- Deep understanding of web architecture and best practices for building modular, scalable systems within large, evolving codebases
- Experience building and operating distributed systems that handle high traffic or real-time data
- Proven ability to grow engineers across levels through mentorship, feedback, and clear expectations
- An execution-focused mindset, capable of navigating ambiguity and delivering results
- Clear communication with both technical and non-technical partners
Leadership expectations
Our ambitious roadmap requires a great culture shaped by exceptional leaders. Here’s what we expect from them:
- Drive high performance by setting clear, focused goals, giving real-time feedback, stretching top talent, and scaling impact through focus, innovation, and tech.
- Hire and retain top talent by setting a high bar, hiring only those who raise it, investing in onboarding, and addressing talent issues quickly and fairly.
- Create community by connecting work to purpose, removing friction while prioritizing safety, building trust and inclusion, and leading from the front with integrity.
What we offer
- Challenging, high-impact work to grow your career
- Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
- Best in class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents
- Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more
- Employer-paid life & disability insurance, fertility benefits, and mental health benefits
- Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
- Exceptional office experience with catered meals, events, and comfortable workspaces.
In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits.
Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process.
Base Pay Range:
Click here to learn more about our Total Rewards, which vary by region and entity.
If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application.
Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.
Ready to apply?
Apply to Robinhood
Join us in building the future of finance.
Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading.
Join us in building the future of finance.
Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading.
About the team + role
We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.
As the Engineering Manager for the Margin team, you will be at the forefront of innovation for Robinhood's essential suite of Margin offerings. This highly dynamic role involves collaboration with product, data, and other engineering teams. The features delivered by this team are among the highest leverage within the company, directly contributing to generating $100s of millions in revenue.
This role is based in our Toronto office, with in-person attendance expected at least 5 days per week.
At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.
What you’ll do
- Lead and empower your team: Provide technical and strategic leadership, mentoring engineers, and nurturing a culture of collaboration and innovation.
- Drive product excellence: Work closely with product managers, designers, and other teams to define and implement a roadmap for seamless payment experiences.
- Develop new features: Build and optimize solutions for global markets, ensuring they are intuitive and reliable.
- Promote standard methodologies in engineering: Ensure high-quality code, scalability, and security in all deliverables.
What you bring
- Technical expertise: You possess a strong skillset in either backend or frontend development.
- Strong product sense: You understand user needs and can translate business goals into elegant technical solutions.
- Leadership experience: Proven ability to lead engineering teams, drive complex projects, and deliver impactful results in a fast-paced environment.
- Collaborative approach: You excel in working with diverse teams and can influence collaborators across fields.
- Global perspective: Experience in building solutions for international users is a strong plus.
Leadership expectations
Our ambitious roadmap requires a great culture shaped by exceptional leaders. Here’s what we expect from them:
- Drive high performance by setting clear, focused goals, giving real-time feedback, stretching top talent, and scaling impact through focus, innovation, and tech.
- Hire and retain top talent by setting a high bar, hiring only those who raise it, investing in onboarding, and addressing talent issues quickly and fairly.
- Create community by connecting work to purpose, removing friction while prioritizing safety, building trust and inclusion, and leading from the front with integrity.
What we offer
● Challenging, high-impact work to grow your career
● Performance driven compensation with multipliers for outsized impact, bonus programs, and equity ownership
● Top tier benefits to fuel your work, including supplemental health insurance, ancillary insurance, and mental health support programs
● Lifestyle wallet - a highly flexible employer-paid benefits spending account expenses beyond traditional benefits such as wellness, childcare, learning, and more.
● Time off to recharge including company holidays, paid time off, sick time, paid volunteer time off, parental leave, and more!
● Exceptional office experience with catered meals, events, and comfortable workspaces.
● Monthly commuter stipend to help offset in-office commuting costs
Our team is committed to providing an inclusive and welcoming interview experience for all candidates. If you require a specific accommodation during the application or interview process due to a physical or mental condition, please complete this Applicant Accommodation Form to notify our team. The form should only be completed if you need a specific accommodation.
AI Usage Disclosure: Robinhood uses artificial intelligence (AI) tools to support parts of our recruiting process. These tools enhance the efficiency and consistency of our hiring process; however, all hiring decisions are made by our hiring teams.
Vacancy Notice: This job posting represents an existing vacancy that we are actively seeking to fill.
In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits.
Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed.
Base Pay Range:
Click here to learn more about our Total Rewards, which vary by region and entity.
If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application.
Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.
Ready to apply?
Apply to Robinhood
Join us in building the future of finance.
Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading.
Join us in building the future of finance
Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading.
About the team and role
We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.
The Margin team’s mission is to build and scale systems that power lending products, enabling customers to responsibly access leverage while maintaining strong risk controls and regulatory compliance. The team partners closely with product, risk, legal, and data teams to deliver reliable and transparent margin experiences for millions of users!
As an Engineering Manager, you will lead a team responsible for designing and operating critical margin infrastructure, including lending systems, risk evaluation pipelines, and account health monitoring. You will guide technical direction, support engineers in delivering high-quality systems, and ensure services meet performance, reliability, and compliance standards. You will work closely with cross-functional partners to prioritize work, translate business needs into engineering plans, and deliver measurable improvements to system stability and customer outcomes.
This role is based in our New York, NY office, with in-person attendance expected at least 5 days per week.
At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.
What you'll do
- Lead and support a team of engineers building margin and lending systems, including setting goals, providing feedback, and supporting career growth
- Define and execute technical plans that improve system reliability, latency, and scalability for margin-related services
- Partner with product, risk, legal, and data teams to deliver features that meet regulatory requirements and improve customer experience
- Establish clear engineering processes, including code reviews, incident response practices, and system monitoring standards
- Use metrics such as system uptime, latency, and error rates to guide prioritization and track improvements
What you bring
- You have experience managing and developing engineering teams, including hiring, coaching, and performance management
- You have strong technical expertise in distributed systems, backend services, or financial systems
- You have experience building or supporting systems that require high reliability, data accuracy, and regulatory awareness
- You are comfortable using data and metrics to inform decisions and improve system performance
- You communicate clearly with both technical and non-technical partners and align teams around shared goals
Leadership expectations
Our ambitious roadmap requires a great culture shaped by exceptional leaders. Here’s what we expect from them:
- Drive high performance by setting clear, focused goals, giving real-time feedback, stretching top talent, and scaling impact through focus, innovation, and tech.
- Hire and retain top talent by setting a high bar, hiring only those who raise it, investing in onboarding, and addressing talent issues quickly and fairly.
- Create community by connecting work to purpose, removing friction while prioritizing safety, building trust and inclusion, and leading from the front with integrity.
What we offer
- Challenging, high-impact work to grow your career
- Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
- Best in class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents
- Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more
- Employer-paid life & disability insurance, fertility benefits, and mental health benefits
- Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
- Exceptional office experience with catered meals, events, and comfortable workspaces.
In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits.
Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process.
Base Pay Range:
Click here to learn more about our Total Rewards, which vary by region and entity.
If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application.
Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.
Ready to apply?
Apply to Robinhood
Project Manager, Influencer Campaigns
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At Viral Nation, we specialize in building social-first ecosystems for brands to connect with the modern consumer journey. Our integrated solutions align strategy, talent, media, and technology with culturally relevant creativity to scale the world’s fastest-growing digital brands. Viral Nation offers a fluid, creative, and growth-oriented environment that will support your ambitions to apply your talents in an open, collaborative, and fast-paced culture. Our ability to stay at the forefront of the industry has fuelled our success and will guide us in paving the path forward. We’re driven to push boundaries and think beyond today to deliver strategies, and we’re just getting started.
While we continuously exceed our goals, we need your help – our success is only as great as our people. Strong performance leads to high expectations, and we must keep raising the bar!
We are seeking a motivated and detail-oriented Project Manager to join our dynamic team. The ideal candidate will lead in the facilitation of the execution of influencer campaigns, ensuring projects are delivered on time, within scope, and meet quality standards. This role will involve working closely with internal teams and external partners to drive successful campaign outcomes.
Responsibilities:
Project Management:
- Oversee agency workflow and help define accountability and responsibilities on a per-project basis.
- Ensure consistency in project scope, establish key phases, and set project timelines.
- Monitor costs, resources, and scope to ensure projects are on track and budget.
- Partner closely with internal and external stakeholders to develop and implement project plans.
- Clarify and communicate project objectives and success criteria to stakeholders.
- Participate and/or lead project briefings with key stakeholders and ensure expectations are set on deliverables.
- Gather the necessary information to plan and implement each client project.
- Manage procurements and vendors when needed.
- Reviewing vendor contracts, SOWs, and change of scopes for accuracy and completeness.
- Collaborate with cross-functional teams to establish costs and time for scope requests.
- Provide timely updates and documentation to the internal and external teams, including quotes/estimates, timeline, status, next steps, and budget.
- Prepare and consistently update project documentation through all phases of the project lifecycle to keep internal teams and client(s) updated.
- Proficiency with project management tools.
- Facilitate cross-functional team communication.
- Excellent organizational, prioritization, and decision-making skills.
- Strong analytical, communication, interpersonal, and leadership skills.
Resource Management:
- In collaboration with Account Director(s) and/ or Sr. Project Manager(s), schedule and assign appropriate resources for task and/or project completion.
- Ensure resources are completing tasks on schedule.
- Reallocate resources as needed to ensure timelines are met.
- Ongoing monitoring and forecasting of resource capacity levels.
External Management & Internal Planning:
- Develop and maintain strong working relationships with external vendors.
- Facilitate and lead internal meetings in collaboration with client service leads.
- Participate in client status meetings as necessary.
- Participate in collective problem-solving sessions.
- Provide input and updates to client service leads on all assigned projects.
- Provide client leads with actual hours spent on projects to invoice.
- Reconciliation of hard costs & tracker updates.
Skills and Qualifications:
- Bachelor's degree in Marketing, Communications, Business, or a related field.
- Minimum 3+ years in a similar role within the marketing industry
- Proven experience in project management, with knowledge and/or understanding of influencer marketing.
- Relevant certifications in project management or influencer marketing would be a plus.
- Understanding of content strategies and marketing that leverage influencer partnerships to enhance brand awareness
- Excellent communication skills both written and oral to ensure effective collaboration with vendors, influencers, internal teams and clients
- Some knowledge of the influencer marketing landscape, including current trends, best practices, and platform algorithms.
Where an offer falls within this range is determined through the interview process. Candidates are benchmarked by the hiring team based on role scope, relevant experience, skill alignment, and expected impact, using consistent and objective criteria.
At Viral Nation, compensation is structured, performance-led, and market-aligned. Pay decisions are intentional, based on role requirements, performance, and market alignment by country, and are set to maintain internal pay equity across comparable roles and levels.
Compensation progression is tied to demonstrated performance, expanded scope, and sustained contribution over time, not tenure alone. Employee compensation is reviewed regularly through formal performance reviews and check-ins to ensure alignment with role expectations and impact.
DEI Commitment:
Viral Nation is committed to diversity, equity and inclusion in our agency. Viral Nation welcomes applications from people with visible and non-visible disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruiting and selection process.
Ready to apply?
Apply to Viral Nation Inc.
Project Manager, Influencer Campaigns
Share this job
At Viral Nation, we specialize in building social-first ecosystems for brands to connect with the modern consumer journey. Our integrated solutions align strategy, talent, media, and technology with culturally relevant creativity to scale the world’s fastest-growing digital brands. Viral Nation offers a fluid, creative, and growth-oriented environment that will support your ambitions to apply your talents in an open, collaborative, and fast-paced culture. Our ability to stay at the forefront of the industry has fuelled our success and will guide us in paving the path forward. We’re driven to push boundaries and think beyond today to deliver strategies, and we’re just getting started.
While we continuously exceed our goals, we need your help – our success is only as great as our people. Strong performance leads to high expectations, and we must keep raising the bar!
We are seeking a motivated and detail-oriented Project Manager to join our dynamic team. The ideal candidate will lead in the facilitation of the execution of influencer campaigns, ensuring projects are delivered on time, within scope, and meet quality standards. This role will involve working closely with internal teams and external partners to drive successful campaign outcomes.
Responsibilities:
Project Management:
- Oversee agency workflow and help define accountability and responsibilities on a per-project basis.
- Ensure consistency in project scope, establish key phases, and set project timelines.
- Monitor costs, resources, and scope to ensure projects are on track and budget.
- Partner closely with internal and external stakeholders to develop and implement project plans.
- Clarify and communicate project objectives and success criteria to stakeholders.
- Participate and/or lead project briefings with key stakeholders and ensure expectations are set on deliverables.
- Gather the necessary information to plan and implement each client project.
- Manage procurements and vendors when needed.
- Reviewing vendor contracts, SOWs, and change of scopes for accuracy and completeness.
- Collaborate with cross-functional teams to establish costs and time for scope requests.
- Provide timely updates and documentation to the internal and external teams, including quotes/estimates, timeline, status, next steps, and budget.
- Prepare and consistently update project documentation through all phases of the project lifecycle to keep internal teams and client(s) updated.
- Proficiency with project management tools.
- Facilitate cross-functional team communication.
- Excellent organizational, prioritization, and decision-making skills.
- Strong analytical, communication, interpersonal, and leadership skills.
Resource Management:
- In collaboration with Account Director(s) and/ or Sr. Project Manager(s), schedule and assign appropriate resources for task and/or project completion.
- Ensure resources are completing tasks on schedule.
- Reallocate resources as needed to ensure timelines are met.
- Ongoing monitoring and forecasting of resource capacity levels.
External Management & Internal Planning:
- Develop and maintain strong working relationships with external vendors.
- Facilitate and lead internal meetings in collaboration with client service leads.
- Participate in client status meetings as necessary.
- Participate in collective problem-solving sessions.
- Provide input and updates to client service leads on all assigned projects.
- Provide client leads with actual hours spent on projects to invoice.
- Reconciliation of hard costs & tracker updates.
Skills and Qualifications:
- Bachelor's degree in Marketing, Communications, Business, or a related field.
- Minimum 3+ years in a similar role within the marketing industry
- Proven experience in project management, with knowledge and/or understanding of influencer marketing.
- Relevant certifications in project management or influencer marketing would be a plus.
- Understanding of content strategies and marketing that leverage influencer partnerships to enhance brand awareness
- Excellent communication skills both written and oral to ensure effective collaboration with vendors, influencers, internal teams and clients
- Some knowledge of the influencer marketing landscape, including current trends, best practices, and platform algorithms.
Where an offer falls within this range is determined through the interview process. Candidates are benchmarked by the hiring team based on role scope, relevant experience, skill alignment, and expected impact, using consistent and objective criteria.
At Viral Nation, compensation is structured, performance-led, and market-aligned. Pay decisions are intentional, based on role requirements, performance, and market alignment by country, and are set to maintain internal pay equity across comparable roles and levels.
Compensation progression is tied to demonstrated performance, expanded scope, and sustained contribution over time, not tenure alone. Employee compensation is reviewed regularly through formal performance reviews and check-ins to ensure alignment with role expectations and impact.
DEI Commitment:
Viral Nation is committed to diversity, equity and inclusion in our agency. Viral Nation welcomes applications from people with visible and non-visible disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruiting and selection process.
Ready to apply?
Apply to Viral Nation Inc.
Digital Content & AI Automation Manager
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Secure Every Identity, from AI to Human
Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.
This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.
Role Summary
We’re looking for a Digital Content & AI Automation Manager to lead our transition to 'Vibe Marketing.' Inspired by the shift toward Vibe Coding, we want to bridge the gap between creative intent and digital execution. You’ll move Okta away from manual tickets and rigid CMS forms toward an agentic, self-service model—building the tools that allow marketers to describe a goal in natural language and see it manifest across our digital ecosystem.
This is a test, learn, build, iterate role. You aren't just managing a stack; you’re building an autonomous engine that empowers every marketer to be a creator.
What You’ll Actually Do
- Build the "Vibe Marketing" tools: Create the workflows and agentic layers that allow non-technical stakeholders to manage and scale digital content across its entire lifecycle using natural language and AI assistance.
- Develop Agentic Support Models: Prototype and deploy AI agents that act as "co-pilots" for Marketing Managers—handling everything from automated tagging and metadata to complex distribution across our headless ecosystem.
- Architect Self-Service Systems: Reduce the "time-to-live" by building modular, reusable content structures that agents can manipulate, moving us beyond the constraints of traditional platforms like Adobe Experience Manager.
- Operate Like a Lab: Run rapid experiments with emerging AI tools and automation platforms. Build scrappy prototypes—not just strategy decks—to prove that "vibe-based" creation works at enterprise scale.
- Partner Across Teams: Bridge the gap between "what if" and "here’s how," working with Marketing, Engineering, and Digital teams to turn agentic concepts into production-ready workflows.
What We’re Looking For
- The "Vibe" Mindset: You understand the shift from "doing the work" to "directing the agents." You’ve followed the Vibe Coding movement and are itching to apply it to Marketing Tech.
- 4–8 Years of Experience: You’ve seen the limitations of legacy CMS architectures and are ready to bypass those bottlenecks by building a modern, agent-led content supply chain.
- Hands-on AI & Automation: You don't just prompt; you build. You have experience with APIs, MCP, LLM orchestration, and connecting tools to create seamless loops.
- Technical Fluency: You aren't a full-stack engineer, but you understand how to navigate enterprise complexity—you're comfortable with structured content, and the logic of how data flows between a headless CMS, an LLM, and the front-end.
#LI - Hybrid
P24086_3333054
Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.
Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: https://rewards.okta.com/can.
The Okta Experience
- Supporting Your Well-Being
- Driving Social Impact
- Developing Talent and Fostering Connection + Community
We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.
Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.
Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.
Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy/.
Ready to apply?
Apply to Okta
Why join us
Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.
Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.
Engineering
Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.
What you’ll do
You will lead an engineering team focused on building the systems and product experiences that power customer activation at Brex, including onboarding, account setup, verifications, and integrations workflows that help customers realize value quickly. This role requires strategic thinking, operational excellence, technical leadership, and a deep passion for delivering frictionless, AI-enhanced customer journeys. The ideal candidate is an engineering leader with experience scaling user-facing onboarding systems, delivering high-quality product experiences, and partnering deeply across Product, Design, Operations, and GTM teams.
Where you’ll work
This role will be based in our Vancouver office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!
Responsibilities
- Take an active role in driving business and product strategies, championing a seamless, intuitive, and efficient onboarding experience.
- Collaborate with cross-functional partners across Product, Design, Operations, and Sales to define priorities and deliver delightful customer activation experiences.
- Leverage AI to reimagine and automate onboarding and implementation workflows, improving speed, personalization, and operational leverage.
- Drive execution of the Onboarding roadmap, ensuring timely, high-quality delivery of systems and features that help customers activate and realize value.
- Lead and manage a team of engineers, including hiring, mentoring, performance management, and establishing strong technical direction.
- Drive continuous improvement in engineering processes, technical architecture, and product quality.
- Foster a culture of innovation, collaboration, accountability, and customer obsession across the team.
Requirements
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
- 6+ years of software engineering experience with strong technical depth
- 3+ years of experience managing or leading engineers in a high-growth environment.
- Strong technical background and understanding of software development principles.
- Expertise leading full-stack engineering teams delivering end-to-end product experiences.
- Regularly works with cross-functional partners (e.g. Product, Design, Operations, Sales) and excels in driving alignment across stakeholders.
- Data-driven mindset with the ability to evaluate impact, measure funnel performance, and optimize activation metrics.
- Track record building AI-powered product experiences, including LLM-driven automation and personalization.
Bonus points
- Experience with data platforms such as Snowflake, Hex, or similar.
- Experience building systems related to onboarding, implementation, identity, workflow automation, customer lifecycle products, or other customer facing experiences.
- You have started your own technology venture or were an early technical founder/employee. We value entrepreneurial spirit & scrappiness!
Compensation
The expected salary range for this role is $240,000 CAD - $300,000 CAD. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.
Brex LLC is a wholly owned subsidiary of Capital One, N.A.
Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.
Ready to apply?
Apply to Brex
We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview
Instacart’s Canada Brand Partnerships team helps Consumer Packaged Goods (CPG) partners grow on our retail media platform by connecting their brands with high-intent shoppers. We’re hiring an Account Manager to join our Canada Account Management group in Toronto (open to remote across Canada) to own and grow a strategic book of CPG advertisers.
In this role, you will partner closely with Account Executives, Ads Operations, Measurement, and Product to maximize advertiser value, deliver measurable performance, and scale impactful programs. You’ll work on complex, data-rich problems at the intersection of e-commerce and advertising, collaborate with stakeholders across Instacart and our retailer network, and help shape how leading CPGs win on Instacart.
We’re operating in a fast-growing environment with evolving processes and ambitious goals. If you thrive in a high-velocity setting, enjoy rolling up your sleeves, and care deeply about driving results for customers and partners, this is an opportunity to make a meaningful impact.
About the Role
- Own a portfolio of Canadian CPG advertisers, serving as the primary point of contact to drive growth, retention, and long-term partnership value.
- Plan, launch, and optimize retail media campaigns across Instacart ad products; analyze performance to deliver data-backed recommendations that improve ROAS, incrementality, and category share.
- Identify and execute upsell and cross-sell opportunities, build business cases, and partner with Account Executives on renewals, expansions, and joint business planning.
- Lead regular performance reviews and Quarterly Business Reviews with senior client stakeholders, translating complex data into clear narratives and actionable roadmaps.
- Forecast pipeline and revenue, manage pacing and budgets, and ensure operational excellence in collaboration with Ads Operations, Measurement, and Finance.
- Advocate for client needs with Product and Engineering by synthesizing feedback and helping pilot new features that improve advertiser outcomes at scale.
About You
Minimum Qualifications
- 3+ years of experience in account management or client success within digital advertising, retail media, or e-commerce performance marketing.
- Proven track record managing a portfolio of advertisers and meeting or exceeding revenue, retention, and performance goals.
- Hands-on experience running end-to-end campaigns (planning, trafficking coordination, optimization, reporting) and leading QBRs or executive readouts.
- Proficiency with Excel/Google Sheets (pivot tables, lookups) and comfort interpreting large data sets to create clear, actionable insights.
- Effective communicator with experience influencing senior client stakeholders and collaborating cross-functionally with sales, operations, and analytics teams.
- Bachelor’s degree in Business, Marketing, Analytics, or a related field, or equivalent practical experience.
Preferred Qualifications
- Experience working with CPG advertisers and familiarity with retail media networks (e.g., Instacart Ads, Amazon Ads, Walmart Connect).
- Knowledge of performance marketing metrics (ROAS, CPA, incrementality) and experimentation methodologies.
- Exposure to data visualization or BI tools (e.g., Looker, Tableau) and comfort building client-facing dashboards.
- Working knowledge of SQL for exploratory analysis and performance deep dives.
- Bilingual English/French and experience supporting Canadian national and regional CPG stakeholders.
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For Canadian based candidates, the base pay ranges for a successful candidate are listed below.
Ready to apply?
Apply to Instacart
Operations Supervisor
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At IEM, we’re not just building innovative electrical distribution systems, we’re shaping the future. IEM is dedicated to delivering world-class solutions for complex power needs. After 75 years, we continue to push the boundaries of what’s possible. Whether you’re an experienced professional or just starting out, you’ll have the opportunity to contribute, grow, and make a lasting impact on industries that power the world’s most dynamic markets.
The Operations Supervisor is a first-line people leader responsible for overseeing the day-to-day execution of a defined value stream. The Operations Supervisor ensures that all teams operate safely, meet takt time and schedule targets, and deliver high-quality output in alignment with KPIs. This role manages multiple Team Leads and Operators and partners closely with the Operations Manager to identify constraints, support continuous improvement, and maintain flow across the work center.
Please note: This position requires 100% in-office presence in our Surrey offices and does not offer remote work. This role will report into an Operations Manager.
Essential Functions
- Lead daily execution of production activities in the assigned work center to meet or exceed safety, quality, delivery, and efficiency targets.
- Supervise, coach, and evaluate Team Leads and Operators, fostering a culture of accountability, safety, and teamwork.
- Ensure adherence to daily build schedules and takt time; escalate risks to production targets to the Operations Manager.
- Monitor and track performance against key metrics (output, defects, rework, attendance, downtime) and lead Tier 2 daily management meetings.
- Coordinate with Planning, Materials, Quality, and Maintenance to ensure work center readiness (materials, tools, documents, etc.).
- Enforce safety protocols, 5S practices, standard work, and compliance with operational policies.
- Support onboarding, cross-training, and upskilling of team members in partnership with Learning & Development.
- Lead or support root cause analysis (RCA) and corrective action implementation for issues impacting quality, delivery, or safety.
Qualifications
- Bachelor’s in Operations Management, Industrial Engineering, Supply Chain or a related degree. Five years of additional relative experience, including demonstrated leadership, in lieu of a degree will also be considered.
- 3+ years of experience in a manufacturing or production environment, including 1+ years in a formal or informal leadership role.
- Experience with takt time, standard work, visual management, and daily tier meetings.
- Proficiency in basic digital tools (ERP, Excel, production dashboards).
- Strong people leadership, communication, and problem-solving skills.
- Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization.
Preferred Skills
- Coaching & performance management
- Root cause analysis (5 Whys, fishbone, etc.)
- Conflict resolution & feedback
- Understanding of Lean, 5S, and visual factory principles
- Ability to prioritize in a fast-paced production environment
Compensation actually offered for this role will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
[Compensation Range: CAD $38.46 - $55.30/hr]
Why Join IEM
At IEM, you’ll join a team that powers some of the world’s most ambitious projects. We’re engineers, makers, and problem-solvers who thrive on tackling complex challenges and delivering solutions that keep industries moving forward. If you’re driven, collaborative, and ready to make an impact, we’d love to hear from you. Your creativity and passion can help us achieve great things—come be part of the journey.
Learn more about IEM at https://www.iemfg.com
We offer comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success. View a snapshot of our benefits at https://www.iemfg.com/careers
Recruiting Scams
Beware of recruiting scams. IEM never charges candidates fees, and all recruiter emails come from an @iemfg.com address. If you suspect fraudulent activity, do not share personal information and report it to us at iemfg.com/contact
Non-Discrimination Statement
IEM does not discriminate against any applicant based on any characteristic protected by law.
Privacy
Information collected and processed as part of your IEM Careers profile, and any job applications you choose to submit is subject to IEM's Workforce Member Privacy Policy.
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Apply to Industrial Electric ManufacturingOperations Manager - Integrated Products (Second Shift)
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At IEM, we’re not just building innovative electrical distribution systems, we’re shaping the future. IEM is dedicated to delivering world-class solutions for complex power needs. After 75 years, we continue to push the boundaries of what’s possible. Whether you’re an experienced professional or just starting out, you’ll have the opportunity to contribute, grow, and make a lasting impact on industries that power the world’s most dynamic markets.
IEM is currently seeking an Operations Manager - Integrated Products for our Surrey, B.C location. The Operations Manager – Integrated Products is a people-centered, execution-driven leader accountable for the end-to-end performance of an assigned value stream. This role requires a leader who brings clarity to complexity, leads with empathy and high emotional intelligence, and motivates teams through trust, structure, and disciplined execution. The successful candidate is not only analytically strong, but deeply hands-on—capable of filtering noise into clear priorities and experienced in real-world Lean manufacturing execution. The Operations Manager owns safety, quality, delivery, cost, and productivity outcomes and works cross-functionally with Engineering, Quality, Materials, Maintenance, and Continuous Improvement to deliver sustainable operational performance.
Please note: This position requires 100% in-office presence in our Surrey offices and does not offer remote work. This role will report into the Director of Operations - Integrated Products.
Key Responsibilities
- Lead daily operations across the value stream, ensuring work is performed safely, to standard, and in line with production plans
- Own and actively manage value-stream KPIs including OTD, PPA, DPU, safety (TRIR/incidents), LHPU, and material efficiency (e.g., Copper Scrap %)
- Conduct daily Gemba walks to observe work, verify standards, engage employees, and identify issues early
- Establish, support, and actively use Hour-by-Hour Boards and Daily Management systems to track performance, surface abnormalities, and drive immediate action
- Own and lead the Daily Management System, including tiered huddles, escalation, and follow-up to ensure issues are resolved at the right level and do not recur
- Lead daily, weekly, and monthly operating rhythms that translate performance gaps into clear ownership and disciplined follow-through
- Proactively plan and balance labor, skills, and resources to meet demand while maintaining flow and efficiency
- Anticipate operational risks and constraints by identifying leading indicators, planning contingencies, and implementing containment actions before issues impact flow or stop the line
- Translate strategic objectives into clear, executable priorities for supervisors and frontline teams, ensuring focus on the critical few versus competing demands
- Partner closely with Production Planning and Materials to align demand, capacity, and material availability
- Lead, coach, and develop supervisors and frontline teams, setting clear expectations and ensuring consistent accountability
- Take ownership of training, cross-training, and skills development to ensure employees are capable, confident, and set up for success
- Actively develop talent within the team through coaching, feedback, and structured development plans, bringing out the best in people
- Build bench strength by developing supervisors and high-potential employees through deliberate capability building and succession planning
- Act as a change leader by driving adoption of new processes, standards, and ways of working, addressing resistance, and ensuring changes are sustained on the shop floor
- Lead structured problem-solving using root-cause analysis, A3 thinking, Pareto analysis, and process mapping to prevent repeat issues
- Champion hands-on Lean manufacturing execution, including:
- Single-piece flow and cellular manufacturing
- Standard work creation, sustainment, and continuous improvement
- Takt time, line balancing, and flow optimization
- Visual management, 5S, and Kaizen
- Lead Lean as a daily operating system by modeling leader standard work and embedding continuous improvement into everyday execution
- Work closely with Engineering, Quality, Maintenance, and CI teams to resolve design, process, and equipment issues impacting production
- Maintain full ownership of the value stream, ensuring process changes and improvements are executed and deliver intended results
- Ensure compliance with safety policies, quality standards, and regulatory requirements while promoting a culture of zero injuries and right-first-time quality
Qualifications
- Bachelor’s degree or diploma in a technical discipline (Electrical preferred)
- 10+ years of experience in manufacturing or operations environments
- Minimum 5 years in a supervisory or managerial role (Operations Manager, Production Manager, Production Supervisor, Engineering leadership, or equivalent)
- Demonstrated, hands-on experience implementing Lean manufacturing in real production settings
- Continuous improvement mindset with strong sense of ownership
- Proven experience leading people, managing daily execution, and improving operational performance
- Experience working in cross-functional, high-mix or integrated manufacturing environments
- Demonstrated experience leading operational change initiatives and driving successful adoption in a manufacturing setting
- Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced environment.
The second shift time will be 4:00 PM – 12:30 AM.
Compensation actually offered for this role will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
[Compensation Range: $141,500 - 175,000 CAD]
Why Join IEM
At IEM, you’ll join a team that powers some of the world’s most ambitious projects. We’re engineers, makers, and problem-solvers who thrive on tackling complex challenges and delivering solutions that keep industries moving forward. If you’re driven, collaborative, and ready to make an impact, we’d love to hear from you. Your creativity and passion can help us achieve great things—come be part of the journey.
Learn more about IEM at https://www.iemfg.com
We offer comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success. View a snapshot of our benefits at https://www.iemfg.com/careers
Recruiting Scams
Beware of recruiting scams. IEM never charges candidates fees, and all recruiter emails come from an @iemfg.com address. If you suspect fraudulent activity, do not share personal information and report it to us at iemfg.com/contact
Non-Discrimination Statement
IEM does not discriminate against any applicant based on any characteristic protected by law.
Privacy
Information collected and processed as part of your IEM Careers profile, and any job applications you choose to submit is subject to IEM's Workforce Member Privacy Policy.
Ready to apply?
Apply to Industrial Electric ManufacturingAt Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple.
The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf.
What you’ll do at Jamf:
In this role you’ll evangelize Jamf by developing meaningful relationships with key stakeholders at accounts, bridge the gap to executives, and elevate Jamf mindshare to a strategic position within Canada. Your efforts will lead directly to the sales of our Whole Product Experience (WPE), development of pipeline growth, and territory sales. The Account Executive is an integral part of our inside sales organization working closely with our Sales Development Representatives and Sales Engineers to grow new business. As a member of the Jamf team, you will contribute to our high energy, collaborative, and fun environment.
We are only able to accept applications for those based in the Toronto, Ontario, Canada area and have sponsorship to live and work in Canada. Must be located in the Greater Toronto area and able to travel to offices in Toronto a minimum of 1 to 2 times per week
What you can expect to do in this role:
- The Jamf Account Executive will formulate and execute a sales strategy across all of Canada to bring net new customers to Jamf within our Commercial Corporate / Mid-Market segment
- Manage the entire sales-cycle from prospecting to closing, often presenting to various levels within an organization to demonstrate the value of our full suite of solutions
- Work in partnership with Sales Development Representatives to build pipeline and contribute to their success within Jamf
- Understand the needs of our customers and work in partnership with Sales Engineers to architect solutions to ensure our customers' success
- Build trusting relationships within the sales ecosystem including Channel Partners and Apple
- Forecast sales activity and revenue achievement on a monthly and quarterly basis, while creating satisfied customers
- Leverage industry leading sales tech stack including SalesForce.com, Clari, Groove, ZoomInfo, LinkedIn Navigator, and much more
What we are looking for:
- Minimum of 2 years experience in a closing sales role(Required)
- Minimum of 2 years software sales experience (Preferred)
- Demonstrated ability to carry a quota and consistently meet or exceed targets
- Familiarity with the Apple Ecosystem or SaaS sales is a plus, but not required
- Must be located in the Greater Toronto area and able to travel to offices in Toronto 1 to 2 times per week
- French-speaking is a plus, but not required
EDUCATION AND CERTIFICATIONS
- HS Diploma / GED Degree (Required)
- 4 Year / Bachelor's Degree (Preferred)
- A combination of relevant experience and education may be considered
How we help you reach your best potential:
- Named a 2025 Best Companies to Work For by U.S. News
- Named a 2025 Newsweek America’s Greatest Workplaces for Gen Z
- Named one of Forbes Most Trusted Companies in 2024
- Named a 2024 Newsweek America’s Greatest Workplaces for Parents & Families
- Named a 2024 PEOPLE Companies That Care by PEOPLE® and Great Place To Work®
- We offer a clear and defined sales career path. Our main goal is to help you successfully step into our Account Executive role, but there are many ways to advance your career at Jamf.
- We train and then we give you the room to grow. Our Jamfs can explore the vertical career path, as well as the horizontal, to discover new interests and opportunities.
- You don’t have to be a techie to be a Jamf. Our best-in-class sales focused Bootcamp training provides you with the technical and product knowledge required to confidently talk with customers about Jamf.
- We set achievable targets, help each other out, and share best practices across the team.
- You will have the opportunity to make a real and meaningful impact for more than 75,000 global customers with the best Apple device management solution in the world.
Pay Transparency
At Jamf, base pay is one part of our total compensation package and is set within a defined range. These ranges can vary based on hiring location. Where an individual's pay falls within that range depends on several factors, including role scope, location, budget, skills, experience, and qualifications. This approach helps ensure fair, competitive pay and provides room to grow as you develop in your role.
For sales and commission-based roles, we post On-Target Earnings (OTE), which includes base salary plus estimated commission based on achieving 100% of performance targets. Commission is not guaranteed and varies based on individual performance results.
What it means to be a Jamf?
We are a team of free-thinkers, can-doers, and problem-crushers. We value humility and the relentless pursuit of knowledge. Our culture flows from a spirit of selflessness and relentless self-improvement - driving both personal growth and collective progress throughout our company. We unite around common goals while respecting personal approaches, believing that fulfilled individuals create a thriving, vibrant workplace.
Our aim is simple: hire exceptionally good people who are incredibly good at what they do and let them do it. We provide the support and resources to let everyone be their authentic, best selves at work, at rest, and at play. We are committed to supporting the continual improvement of Apple in the workplace, the organizations that rely on them and the people who keep it all running smoothly.
Above it all, waves our banner of #OneJamf – and the knowledge that when we stand together, we accomplish so much more than we could alone. We seek individuals who share this unwavering journey toward growth to join us in our quest for constant improvement.
What does Jamf do?
Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace. We believe the experience of using a device at work or school should feel the same, and be as secure as, using a personal device. With Jamf, customers are able to confidently automate Mac, iPad, iPhone and Apple TV deployment, management, and security – anytime, anywhere – to protect the data and applications used by employees in the workplace, students learning in the classroom, and streamline communications in healthcare between patients and providers. More than 2,500 Jamf strong worldwide, we are free-thinkers, can-doers, and problems crushers who are encouraged to bring their whole selves to work each and every day.
Get social with us and follow the conversation at #OneJamf
Jamf is committed to creating an inclusive & supportive work environment for all candidates and employees. Candidates with disabilities or religious beliefs are encouraged to reach out if they need additional support or alternative options to our recruiting processes to accommodate their disability or religious belief. If you need an accommodation, please contact your Recruiter or Recruiting Coordinator directly. Requests for accommodation will be handled confidentially by Recruiting and will not be shared with the hiring manager. Jamf is an equal opportunity employer and does not discriminate against individuals who request reasonable accommodation for disability or religious beliefs. To request accommodations please email us at recruiting@jamf.com
Ready to apply?
Apply to Jamf
At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple.
The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf.
What you’ll do at Jamf:
In this role you’ll evangelize Jamf by developing meaningful relationships with key stakeholders at accounts, bridge the gap to executives, and elevate Jamf mindshare to a strategic position within the Canada market. Your efforts will lead directly to the sales of our Whole Product Experience (WPE), development of pipeline growth, and territory sales. The Account Executive is an integral part of our inside sales organization working closely with our Sales Development Representatives and Sales Engineers to grow new business. As a member of the Jamf team, you will contribute to our high energy, collaborative, and fun environment.
his is a hybrid position available to individuals residing in the Minneapolis, metro area While the role is primarily hybrid, you may be asked to work occasionally from the Jamf office or a local collaborative workspace alongside other Jamf team members for key events or important in-person engagements. Please note that we are only able to consider applicants who are currently based in the Minneapolis, MN metro area. #LI-Hybrid
What you can expect to do in this role:
- The Jamf Account Executive will formulate and execute a sales strategy across all of Canada to bring net new customers to Jamf within our Commercial Corporate / Mid-Market segment
- Manage the entire sales-cycle from prospecting to closing, often presenting to various levels within an organization to demonstrate the value of our full suite of solutions
- Work in partnership with Sales Development Representatives to build pipeline and contribute to their success within Jamf
- Understand the needs of our customers and work in partnership with Sales Engineers to architect solutions to ensure our customers' success
- Build trusting relationships within the sales ecosystem including Channel Partners and Apple
- Forecast sales activity and revenue achievement on a monthly and quarterly basis, while creating satisfied customers
- Leverage industry leading sales tech stack including SalesForce.com, Clari, Groove, ZoomInfo , LinkedIn Navigator, and much more
What we are looking for:
- Minimum of 2 years experience in a closing sales role(Required)
- Minimum of 2 years software sales experience (Preferred)
- Demonstrated ability to carry a quota and consistently meet or exceed targets
- Familiarity with the Apple Ecosystem or SaaS sales is a plus, but not required
- French-speaking is a plus, but not required
EDUCATION AND CERTIFICATIONS
- HS Diploma / GED Degree (Required)
- 4 Year / Bachelor's Degree (Preferred)
- A combination of relevant experience and education may be considered
How we help you reach your best potential:
- Named a 2025 Best Companies to Work For by U.S. News
- Named a 2025 Newsweek America’s Greatest Workplaces for Gen Z
- Named one of Forbes Most Trusted Companies in 2024
- Named a 2024 Newsweek America’s Greatest Workplaces for Parents & Families
- Named a 2024 PEOPLE Companies That Care by PEOPLE® and Great Place To Work®
- We offer a clear and defined sales career path. Our main goal is to help you successfully step into our Account Executive role, but there are many ways to advance your career at Jamf.
- We train and then we give you the room to grow. Our Jamfs can explore the vertical career path, as well as the horizontal, to discover new interests and opportunities.
- You don’t have to be a techie to be a Jamf. Our best-in-class sales focused Bootcamp training provides you with the technical and product knowledge required to confidently talk with customers about Jamf.
- We set achievable targets, help each other out, and share best practices across the team.
- You will have the opportunity to make a real and meaningful impact for more than 75,000 global customers with the best Apple device management solution in the world.
What it means to be a Jamf?
We are a team of free-thinkers, can-doers, and problem-crushers. We value humility and the relentless pursuit of knowledge. Our culture flows from a spirit of selflessness and relentless self-improvement - driving both personal growth and collective progress throughout our company. We unite around common goals while respecting personal approaches, believing that fulfilled individuals create a thriving, vibrant workplace.
Our aim is simple: hire exceptionally good people who are incredibly good at what they do and let them do it. We provide the support and resources to let everyone be their authentic, best selves at work, at rest, and at play. We are committed to supporting the continual improvement of Apple in the workplace, the organizations that rely on them and the people who keep it all running smoothly.
Above it all, waves our banner of #OneJamf – and the knowledge that when we stand together, we accomplish so much more than we could alone. We seek individuals who share this unwavering journey toward growth to join us in our quest for constant improvement.
What does Jamf do?
Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace. We believe the experience of using a device at work or school should feel the same, and be as secure as, using a personal device. With Jamf, customers are able to confidently automate Mac, iPad, iPhone and Apple TV deployment, management, and security – anytime, anywhere – to protect the data and applications used by employees in the workplace, students learning in the classroom, and streamline communications in healthcare between patients and providers. More than 2,500 Jamf strong worldwide, we are free-thinkers, can-doers, and problems crushers who are encouraged to bring their whole selves to work each and every day.
Get social with us and follow the conversation at #OneJamf
Jamf is committed to creating an inclusive & supportive work environment for all candidates and employees. Candidates with disabilities or religious beliefs are encouraged to reach out if they need additional support or alternative options to our recruiting processes to accommodate their disability or religious belief. If you need an accommodation, please contact your Recruiter or Recruiting Coordinator directly. Requests for accommodation will be handled confidentially by Recruiting and will not be shared with the hiring manager. Jamf is an equal opportunity employer and does not discriminate against individuals who request reasonable accommodation for disability or religious beliefs. To request accommodations please email us at recruiting@jamf.com
Ready to apply?
Apply to Jamf
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.
The Workplace Operations Specialist is responsible for providing exceptional operational and facilities support, ensuring a comfortable, productive working environment and inclusive, delightful experience for all team members.
You possess a strong ability to prioritize and execute tasks in alignment with the overall goals of the team. You feel comfortable making decisions in a fast-paced, ever-changing environment. You have a growth mindset and know how to stay self-motivated and demonstrate a positive attitude. You feel empowered to take initiative and lead from your seat. You consistently demonstrate strong verbal and written communication skills.
Responsibilities:
- Be the face of the Workplace Operations team, providing first class customer service for Lyft team members based in and visiting the office
- Manage facility related vendor relationships (e.g. janitorial, furniture, food/beverage, plants, etc.). Heavily involved in the RFP/SOW process for potential vendors alongside Workplace Operations Leadership
- Act as the primary point of contact for relationship with property management and landlord; communicating when facility related concerns arise;
- Coordination of facility maintenance/small tenant improvement projects as necessary. Work alongside Workplace Operations Manager and other internal stakeholders to complete IT projects
- Manage inventory of all Workplace supplies and place orders as needed
- Manage Zendesk ticket workflows to field & resolve inbound Workplace requests & inquiries, maintaining SLA and priority ranking; escalating to Workplace Operations Leadership as needed
- Manage incoming and outgoing mail/shipment process
- Partner with PBP, EBPs, and IT teams to assist with onboarding and offboarding tasks for new and departing team members
- Partner with leadership on site to provide facilities support for Lyft events
- Pitch in when necessary; supporting all Lyft locations and Workplace Operations team members in a variety of tasks. No job is too big or too small
- Other site specific duties required by the property(s)
- Support the Workplace Operations leadership in additional duties as necessary
Experience:
- Be aligned with Lyft’s Core values: Make it Happen, Uplift Others and Be Yourself
- A passion for facilitating an overall positive employee experience through ongoing operational support
- 3+ years of customer service experience
- 1+ years of Office experience
- Possess the ability to remain agile and multi-task effectively in a fast paced environment
- A passion for managing an overall positive employee experience through ongoing operational support
- Strong ability to manage competing priorities and projects
- Strong interpersonal and communication skills, with the ability to build relationships across departments, work collaboratively, and manage conflict constructively including but not limited to emergency situations.
- Capable of prioritizing tasks/duties as assigned and delegating tasks as needed
Benefits:
- Extended health and dental coverage options, along with life insurance and disability benefits
- Mental health benefits
- Family building benefits
- Child care and pet benefits
- Access to a Lyft funded Health Care Savings Account
- RRSP plan with company match to help save for your future
- In addition to provincial observed holidays, salaried team members are covered under Lyft's flexible paid time off policy. The policy allows team members to take off as much time as they need (with manager approval). Hourly team members get 15 days paid time off, with an additional day for each year of service
- Lyft is proud to support new parents with 18 weeks of paid time off, designed as a top-up plan to complement provincial programs. Biological, adoptive, and foster parents are all eligible.
- Subsidized commuter benefits and Lyft ride credits
Lyft is committed to creating an inclusive workforce that fosters belonging. Lyft believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law or by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process. Please contact your recruiter if you wish to make such a request.
This role is on-site at a Lyft location in Toronto full time. #Onsite
The expected base pay range for this position in the Toronto area is CAD $71,000 - CAD $89,000, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.
Lyft may use artificial intelligence to screen applicants, however, Lyft employees make the ultimate selection and hiring decisions.
This job fills an existing vacancy.
Ready to apply?
Apply to Lyft
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
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See yourself at Twilio
Join the team as our next Product Manager on Twilio’s Onboarding and Compliance product team.
About the job
Twilio is looking for a highly skilled and motivated Product Manager to join our Onboarding and Compliance team for Senders and Numbers. Twilio has numerous different types of Senders and Numbers, which are the gateway to accessing all of Twilio’s communication APIs. It is crucial for customers accessing Senders and Numbers to properly register in accordance with local telecommunications regulations, but we also need to make it easy for customers to gain access. In this role, you will own various Senders and Numbers products where you will aim to create streamlined and lovable onboarding experiences while also maintaining best in class compliance standards.
Responsibilities
In this role, you’ll:
- Collect and develop business requirements and collaborate with engineering teams to translate these requirements into user stories
- Partner with cross functional stakeholders to drive product planning, design, execution, and delivery of product investments against defined success metrics
- Develop, communicate, generate excitement for and obtain buy-in of the product vision, strategy, and roadmap
- Partner with GTM to launch products and enable sales and marketing teams to obtain product adoption and growth
- Conduct regular data-driven business reviews that analyze product execution and revenue/market accomplishments.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
- Minimum of 8 years of experience in product management in SaaS, IaaS or PaaS
- Proven track record of leading successful product launches and driving product strategies
- Command of analytical thinking skills with the ability to use quantitative and qualitative data to make product decisions, get executive buy-in, and drive towards measurable outcomes
- Excellent communication and interpersonal skills, with the ability to influence and collaborate at all levels and present effectively to internal and external stakeholders
- Strong technical, analytical, and UI/UX design understanding and the ability to dive deep while also keeping perspective on the big picture goals
- Initiative, ownership, and accountability to decode vague priorities, manage conflicting inputs, and drive initiatives forward against ambiguous and complex challenges
- Experience with the cloud, APIs, communications, and/or enterprise software
- Bachelor in Computer Science, Engineering, or equivalent practical experience
Desired:
- Experience building products/services related to APIs, developer experience
- Experience working in a regulated ecosystem
Location
- This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.
Compensation
Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.
- Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $155,520 - $194,400.00
- Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $164,640.00 - $205,800.00
- Based in the San Francisco Bay area, California: $183,960.00- $228,700.00
- This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until April 24,2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Ready to apply?
Apply to Twilio
Associate Technical Account Manager
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Application and Interview Impersonation Notice: Impersonating another individual when applying for employment, and/or participating in an interview process to assist another individual in obtaining employment, with Precisely Software Incorporated (“Precisely”) is unlawful. If Precisely identifies such fraudulent conduct, then as applicable and to the extent permitted by law, the application will be rejected, an offer (if made) will be rescinded, or the employment will be terminated, and legal action may be taken against the impersonators.
Precisely is the leader in data integrity. We empower businesses to make more confident decisions based on trusted data through a unique combination of software, data enrichment products and strategic services. What does this mean to you? For starters, it means joining a company focused on delivering outstanding innovation and support that helps customers increase revenue, lower costs and reduce risk. In fact, Precisely powers better decisions for more than 12,000 global organizations, including 95 of the Fortune 100. Precisely's 2500 employees are unified by four company core values that are central to who we are and how we operate: Openness, Determination, Individuality, and Collaboration. We are committed to career development for our employees and offer opportunities for growth, learning and building community. With a "work from anywhere" culture, we celebrate diversity in a distributed environment with a presence in 30 countries as well as 20 offices in over 5 continents. Learn more about why it's an exciting time to join Precisely!
Precisely is an AI-first organization. All employees are expected to demonstrate proficiency in applying AI tools to accelerate their work, improve output quality, and eliminate low-value tasks. Candidates should be comfortable using generative AI tools (e.g., Microsoft Copilot, ChatGPT) in their day-to-day workflows, able to evaluate AI-generated outputs critically, and open to continuously adopting new AI capabilities as they emerge.
Overview:
Precisely is seeking an Associate Technical Account Manager to lead strategic and technical engagements with our North American customers. Precisely Technical Account Managers are trusted advisors who own business critical support and expansion programs with our most strategic customers. Technical Account Managers work cross functionally to enable both technical and non-technical teams to improve efficiency, expedite fixes, improve visibility for stakeholders, streamline communications, and reduce risks to our customers’ success. Our Technical Account Managers delight customers through collaborative escalation prevention, leadership on best practice adoption, and coordinating ongoing change management efforts.
What you will do:
- Manage assigned enterprise accounts across North America.
- Program management: Strategic guidance and tracking of customer goals, product updates, support issues, and development tasks.
- Escalation ownership: Driving resolution of high-profile issues, coordination of technical fix deployment and testing, delivery of root cause analysis documentation, and assessing/addressing risks.
- Shepherding customer implementations through each phase of the project lifecycle from ideation through to post launch support and continuous improvement.
- Executive presence in managing customer stakeholders, internal coordination, and influencing decision makers at all levels.
- Coordination and communication with all parties involved in customer projects, renewals, and expansion opportunities.
What we are looking for:
Required Qualifications:
- Relevant degree or equivalent work experience
- Exceptional verbal/written communication and organizational skills
- Experience managing complex customer solutions in a production environment
- Ability to liaise cross functionally with internal and external technical and non-technical teams
- Confident in leading discussions with customers to drive resolution and alignment toward proactive and preventive improvements to processes and mechanisms
- Working knowledge of leading project management methodologies
- Technical aptitude for both emerging technologies and legacy support models
- Experience working with public cloud providers and/or on-premises software hosting
- 2 years experience in a customer facing role in technical support, program management, project management, sales engineering, or technical account management
AI Skills/Knowledge:
- Use AI to surface at-risk accounts and usage signals; drafts QBR narratives and data analysis with AI assistance; experience with AI-powered support deflection or escalation routing; synthesizes product feedback at scale using AI summarization
- Identifies and automates repetitive workflows using AI tools; uses AI to synthesize cross-functional data and generate executive-ready reporting; experience with AI-driven process mapping or bottleneck analysis; comfort building or managing AI-assisted workflows without deep technical background
Preferred Skills:
- Experience with AI-assisted coding tools (e.g., GitHub Copilot, Cursor); uses AI for code review, documentation, and test generation; familiarity with LLM APIs or agentic workflows; understands responsible AI principles including bias, security, and explainability
- Prior experience managing customer support workflows or operations
- Working knowledge of one or more Precisely product domain
- Technical knowledge of SQL, RESTful services, ETL, and MDM solutions
- Ability to travel domestic and international up to 10% of the year
#LI-DR1
#LI-Remote
The personal data that you provide as a part of this job application will be handled in accordance with relevant laws. For more information about how Precisely handles the personal data of job applicants, please see the Precisely Candidate Privacy Notice
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Strategic Alliances Prinicipal
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About Remote
With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role.
We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.
About the role
As a Strategic Alliance Lead, NAMER, you will execute the field-level alliance motion with select strategic Remote Embedded Partners in a defined set of regions/segments/accounts across North America. You will be on the ground (virtually and in-person) with Partners’ sellers, sales leaders, and solution consultants — building trust, creating demand, and converting ecosystem engagement into sourced and influenced pipeline for Global Payroll, Employer of Record (EOR), and Contractor Management / Contractor of Record (CM/COR).
You work in close partnership with Embedded Sales, Partner Marketing, Sales Enablement, Solutions Consulting, and cross-functional stakeholders to ensure Remote is consistently brought into the right opportunities.
What success looks like
- Strong relationships and high engagement with your Partners’ field stakeholders; Remote is top-of-mind in relevant cycles.
- Consistent, measurable growth in Partner-sourced and Partner-influenced pipeline within your coverage.
- Repeatable execution of alliance plays (enablement moments, events, account mapping, follow-ups).
- High-quality deal intake: the right opportunities, with the right stakeholders, at the right time.
- Tight collaboration with Remote GTM teams to progress deals quickly and professionally.
Key responsibilities
Relationship building & field activation
- Build and maintain ground-level relationships with Partners’ field stakeholders (account executives, account managers, sales leadership, solution consultants, specialists).
- Run account mapping and coverage planning with Partners’ GTM teams to identify priority accounts and active initiatives.
- Embed into Partners’ cadences (pipeline reviews, regional meetings, enablement sessions) to drive consistent activation.
Pipeline sourcing & co-sell support
- Proactively source opportunities for Global Payroll, EOR, and CM/COR from Partners field teams and related SIs.
- Support co-sell execution: qualification, stakeholder mapping, mutual action plans, and coordination of the right Remote resources.
- Maintain accurate reporting on relationship coverage, sourced/influenced pipeline, conversion, and next steps.
Awareness, enablement, and events
- Drive awareness of Remote’s value proposition through targeted enablement moments, content distribution, and local advocacy.
- Partner with Partner Marketing to organize, sponsor, and attend field and ecosystem events (including ecosystem events and SI-led moments).
- Own event execution for your territory: targeting, meeting scheduling, on-site engagement, and post-event conversion.
Operating rhythm & continuous improvement
- Follow a disciplined weekly operating rhythm (field touchpoints, pipeline reviews, internal syncs).
- Capture partner feedback and competitive insights; share clear signals back to the wider Remote / Partner teams
- Help build and refine alliance playbooks and reusable assets as the motion scales.
What you bring
- Significant experience Strategic Alliance partners and their ecosystem (field org dynamics, partner motions, and how decisions get made).
- Strong relationship-building skills and comfort operating with senior field stakeholders.
- Track record of sourcing and progressing pipeline in multi-stakeholder enterprise contexts (alliances, partnerships, sales, or partner GTM roles)
- Highly organized operator: you run a tight cadence, follow through, and keep data/reporting clean.
- Strong written and verbal communication skills.
- Willingness to travel 50–70%.
Practicals
- Team: Partnerships / Embedded
- Location: US or Canada (remote)
- Travel: 50–70%
- Start date: As soon as possible
Remote Compensation Philosophy
Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.
At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.
The On-Target Earnings for this position is between $200,000 - $281,250 USD. The base salary is 60%. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.
Application process
- Interview with recruiter
- Interview with hiring manager
- Cross-functional interviews
- Bar Raiser interview
- Reference checks
Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.
At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.
Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.
At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.
Benefits
- work from anywhere
- flexible paid time off
- flexible working hours (we are async)
- 16 weeks paid parental leave
- mental health support services
- stock options
- learning budget
- home office budget & IT equipment
- budget for local in-person social events or co-working spaces
How you’ll plan your day (and life)
We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.
You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.
If that sounds like something you want, apply now!
How to apply
- Please fill out the form below and upload your CV with a PDF format.
- We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
- If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.
We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.
Please note we accept applications on an ongoing basis.
Ready to apply?
Apply to Remote - Referral Board
Key Account Manager (12 Month Contract)
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About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.
The Key Account Manager plays a critical role in driving Canada’s retailer growth (Walmart specifically). This role is responsible for creating, executing, and driving retail sales plans while optimizing revenue, profitability, and market share across assigned retail partners.
With responsibility for forecasting, inventory management, promotional execution, and assortment planning, the Key Account Manager collaborates closely with Sales Operations, Strategic Sales, Marketing, Finance, Category Management, and Supply Chain teams to maintain operational excellence while enabling strategic growth.
Regular in-office time in Mississauga will be required.
Key Responsibilities
Business Ownership
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Develop and execute comprehensive account strategies to drive sales growth, improve customer experience, and influence strategic decisions across assigned Canadian retail partners.
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Create and execute annual and quarterly retail sales plans aligned with overall Canadian business objectives.
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Establish and monitor key performance indicators (KPIs) to measure success and drive continuous improvement with an obsession for winning.
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Identify new market opportunities, competitive trends, and category insights to ensure SharkNinja remains ahead of the competition.
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Partner with Sales Operations to ensure optimal stock positions, inventory health, and accurate forecasting.
Account Management
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Own delivery of weekly, monthly, quarterly, and annual revenue and profit forecasts, developing action plans to meet or exceed targets.
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Lead forecasting across categories to achieve sales, profit, and inventory goals.
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Monitor account performance and collaborate with cross-functional teams to identify opportunities and mitigate risks.
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Build compelling customer presentations, line reviews, and business updates supported by data-driven insights.
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Work closely with Finance to manage promotional budgets, conducting GM and ROI analysis to ensure effective investments.
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Participate in financial and business planning meetings to ensure alignment with the broader Canada commercial strategy.
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Maintain strong relationships with retail partners while ensuring flawless operational execution.
Sales Forecasting, Promotional Performance & Inventory Management
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Partner with Strategic Sales and Sales Operations teams on forecasting, inventory planning, and supply chain alignment.
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Input forecasts and confirmed promotional plans into SFO, ensuring accurate pricing, product information, and planning inputs.
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Track promotional performance and adjust plans based on POS data and sell-through insights.
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Monitor inventory levels, order tracking, and modular transitions to support successful launches and promotions.
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Proactively identify risks and relentlessly pursue opportunities to accelerate growth and outperform plan.
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Develop a deep understanding of SharkNinja’s product portfolio, consumers, and competitive landscape to inform strategy and execution.
Data Analysis & Reporting
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Partner with Sales Analytics to analyze POS data, shipment trends, promotional results, and market insights.
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Prepare regular performance reports and updates on retailer performance for internal leadership.
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Use data-driven insights to inform strategy adjustments, promotional planning, and assortment decisions.
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Track competitive activity including pricing, launches, and promotional strategies.
Attributes & Skills
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3+ years of experience in account management, sales, or promotional management within a consumer goods or retail environment.
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Bachelor’s degree in Business or a related field, or equivalent experience.
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Strong analytical mindset with experience tracking KPIs, consumer data, and identifying growth opportunities.
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Proven experience managing budgets, forecasting, and promotional investments.
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Ability to collaborate cross-functionally and lead initiatives across multiple teams, embodying “Winning Is a Team Sport.”
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Strong proficiency with Excel, PowerPoint, and data analysis tools.
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Demonstrated ability to manage multiple priorities in a fast-paced, dynamic environment.
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Excellent communication, project management, and organizational skills.
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Creative problem-solving abilities and a “find a way to win” mindset.
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Sees change as an opportunity and embraces progress over perfection.
Salary and Other Compensation: The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, RRSP retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, free clinical mental health support, EAP, tuition reimbursement, wellness reimbursement, product discounts, referral bonus program, and more.
Our Culture
At SharkNinja, we don’t just raise the bar—we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. Together, we won’t just launch products—we’ll disrupt entire markets.
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
Learn more about us:
Life At SharkNinja
Outrageously Extraordinary
SharkNinja Candidate Privacy Notice
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For candidates based in all regions, please refer to this Candidate Privacy Notice.
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For candidates based in China, please refer to this Candidate Privacy Notice.
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For candidates based in Vietnam, please refer to this Candidate Privacy Notice.
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at accommodations@sharkninja.com
Ready to apply?
Apply to SharkNinja
Senior Sales Operations Manager
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About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.
Role Overview
The Senior Sales Operations Manager is a critical strategic partner responsible for driving revenue growth, margin optimization, and operational excellence across assigned retail accounts. This role serves as the primary operational owner of the business, translating data and insights into actionable strategies across forecasting, inventory management, demand planning, trade spend, and supply chain execution.
This position plays a leadership role in identifying risks and opportunities in real time, guiding cross-functional decision-making, and proactively influencing outcomes. The Senior Sales Operations Manager collaborates closely with Sales Leadership, Finance, Supply Chain, Demand Planning, and Analytics, as well as senior customer stakeholders, to ensure alignment and execution against business objectives.
Key Responsibilities
Strategic Business Ownership
- Serve as the primary operational lead for Amazon Canada, owning demand planning, inventory health, purchase order execution, POS and trend analysis, and trade spend performance.
- Monitor real-time business performance, identify material risks or opportunities, and recommend data-driven action plans to drive results.
- Act as a trusted advisor to Sales Directors and Account Teams by providing forward-looking insights and scenario-based recommendations.
Forecasting, Inventory & Supply Chain Leadership
- Lead cross-functional forecasting, inventory planning, and order management processes in partnership with Sales, Demand Planning, and Supply Chain teams.
- Ensure accurate forecasting inputs within SFO, including new item setup, pricing updates, and data governance standards.
- Partner with customer demand planning and replenishment teams to align forecasts, service-level expectations, and inventory strategies.
- Oversee coordination of domestic and import orders, managing availability timelines and mitigating supply risks.
Performance Analytics & Executive Reporting
- Own weekly, monthly, and quarterly business reporting, highlighting key trends, risks, and calls to action.
- Deliver monthly financial updates and conduct deep-dive analyses into sales performance, margin, inventory productivity, and promotional effectiveness.
- Track and evaluate promotional performance versus expectations and collaborate with analytics partners to inform future shipment and inventory strategies.
Trade Spend & Promotional Management
- Partner with Account Management and Finance teams to plan, manage, and optimize trade spend investments.
- Input and maintain confirmed promotional plans within forecasting systems to ensure accurate demand signals.
- Evaluate return on investment for promotions and provide leadership with actionable insights.
Customer & Cross-Functional Leadership
- Develop deep expertise in customer-specific requirements, processes, and systems, serving as a key point of escalation and influence with regards to forecast, orders and inventory.
- Lead regular inventory and replenishment discussions with customer teams, driving alignment and accountability.
- Collaborate with the extended Amazon team to develop customer-facing materials, including weekly flash reports, monthly business reviews, consensus decks, and executive presentations.
- Ensure timely communication and alignment across internal teams to drive execution excellence.
Qualifications & Experience
- Bachelor’s degree in Business, Finance, Supply Chain, Analytics, or related field; MBA or advanced degree a plus.
- 7–10+ years of experience in sales operations, demand planning, supply chain, finance, or analytics within the consumer products industry.
- Proven experience supporting Amazon and/or large-scale retail accounts preferred.
- Demonstrated ability to synthesize complex data sets into clear insights and strategic recommendations.
- Advanced proficiency in Microsoft Excel, PowerPoint, and business analytics tools.
- Strong leadership presence with excellent communication, presentation, and stakeholder management skills.
- Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced, deadline-driven environment.
- Track record of influencing cross-functional teams and driving results without direct authority.
- Willingness to travel up to approximately 20% for corporate events and HQ visits (Needham, MA).
#LI-REMOTE
Salary and Other Compensation: The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre-paid legal insurance, back-up child and eldercare days, product discounts, referral bonus program, and more.
Our Culture
At SharkNinja, we don’t just raise the bar—we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. Together, we won’t just launch products—we’ll disrupt entire markets.
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
Learn more about us:
Life At SharkNinja
Outrageously Extraordinary
SharkNinja Candidate Privacy Notice
-
For candidates based in all regions, please refer to this Candidate Privacy Notice.
-
For candidates based in China, please refer to this Candidate Privacy Notice.
-
For candidates based in Vietnam, please refer to this Candidate Privacy Notice.
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at accommodations@sharkninja.com
Ready to apply?
Apply to SharkNinja
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
Nebius seeks a Key Customers Solutions Architect to support key and strategic Nebius GPU Cloud services customers. In this role, you will be a trusted technical advisor, helping clients design, deploy, and scale AI solutions while managing large-scale GPU workloads involving hundreds to thousands of GPUs. You will also collaborate with sales and product teams to drive growth and enhance customer satisfaction.
You’re welcome to work remotely from the United States or Canada.
Your responsibilities will include:
- Serve as the primary technical point of contact, troubleshooting and resolving complex AI/ML.
- Guide customers in optimizing GPU performance for ML training and inference workloads, ensuring seamless integration and scalability.
- Partner with the sales team to identify new opportunities, promote the latest products, and deliver technical presentations.
- Act as a bridge to product teams, providing customer feedback, relaying feature requests, and ensuring alignment with customer requirements.
- Engage with internal and external stakeholders, negotiate solutions, and effectively drive alignment to address customer challenges.
We expect you to have:
- Experience: 5 - 10 + years in roles like Cloud Solutions Architect, Technical Account Manager, or Customer Engineer, with hands-on experience in cloud services and AI/ML workloads.
- Proficiency in Infrastructure as Code (IaC) tools like Terraform and Ansible.
- Experience with Kubernetes and Python programming.
- Solid understanding of GPU computing, including ML training, inference workloads, and GPU stacks (e.g., CUDA, OpenCL).
- Customer-centric approach with a proven ability to build trust and foster long-term relationships.
- Strong ability to explain technical concepts to technical and non-technical audiences.
It will be an added bonus if you have:
- Hands-on experience with HPC/ML orchestration frameworks (e.g., Slurm, Kubeflow).
- Experience with deep learning frameworks (e.g., PyTorch, TensorFlow).
- Familiarity with ML tools from NVIDIA, AWS, Azure, and Google Cloud providers.
- Strong project management skills, with the ability to prioritize tasks and deliver on deadlines.
- Proven experience mentoring technical teams and driving team growth.
- Expertise in stakeholder negotiation to support problem resolution and ensure seamless collaboration.
Key Employee Benefits:
- Health Insurance: 100% company-paid medical, dental, and vision coverage for employees and families.
- 401(k) Plan: Up to 4% company match with immediate vesting.
- Parental Leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
- Remote Work Reimbursement: Up to $85/month for mobile and internet.
- Disability & Life Insurance: Company-paid short-term, long-term, and life insurance coverage.
Compensation
We offer competitive salaries, ranging from $255k - $315k OTE (On-Target Earnings) and equity based on your experience, skills, and location.
Join Nebius Today!
Benefits & Perks:
- Competitive compensation
- Career growth and learning opportunities
- Flexibility and work-life balance
- Collaborative and innovative culture
- Opportunity to work on impactful AI projects
- International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Ready to apply?
Apply to Nebius
Senior Demand Generation Manager - ABM
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The climate crisis is the defining challenge of our time—but it’s also the greatest opportunity for innovation, and a challenge we’re proud to take on. At Overstory, we’re harnessing cutting-edge technology to enable a resilient electrical grid that keeps communities thriving as our world changes.
The grid is the backbone of life as we know it. It powers hospitals, keeps food fresh, and ensures communities stay connected. But extreme weather, aging infrastructure, and growing wildfire risks are putting this critical system under pressure. All of this combined makes the electric utility industry the greatest opportunity for tackling climate change.
One of the leading causes of catastrophic wildfires and power outages? Trees and brush coming into contact with power lines.
That’s where we help. At Overstory, we use AI and advanced satellite imagery to pinpoint and prioritize vegetation risks before they materialize. By giving utilities critical analysis on those risks, we’re helping prevent outages, reduce wildfire risks, and accelerate the transition to a safer, more resilient grid.
Our team spans the Americas and Europe, and we work with utility partners across the Americas and beyond. We’re outdoor enthusiasts, musicians, artists, athletes, parents, and adventurers. What unites us is a passion for solving complex problems, a commitment to climate action, and the belief that technology should be a force for good.
Join us to help us build a more resilient world together.
Role & Team
We are looking for a Senior Manager of Demand Generation to architect, execute, and optimize our full-funnel growth engine across a focused set of strategic accounts. This is a high-impact role responsible for building and scaling account-based marketing (ABM) programs that generate awareness, accelerate pipeline, and drive measurable revenue outcomes.
Reporting to the VP of Marketing, you’ll play a pivotal role in defining how we reach, influence, and convert our most important customers — developing the programs, campaigns, and insights that fuel predictable, data-driven growth.
You will own the strategy, channels, and measurement framework that underpin demand creation — from digital advertising and website conversion to ABM orchestration, nurture journeys, and marketing attribution. You’ll partner closely with Sales, Product Marketing, Events, Revenue Operations, and Customer Success to ensure tight alignment on target accounts, messaging, and pipeline goals.
Time zone requirement: North America (PST, MST, CST, NST, AST, EST)
What You’ll Do
ABM & Full-Funnel Demand Generation
- Own the strategy and execution of ABM programs for a focused list of strategic accounts.
- Build integrated, multi-channel campaigns (paid social, email, website, digital events) to drive awareness, engagement, and pipeline.
- Partner closely with Sales and Customer Success on coordinated plays that support expansion, upsell, and renewal motions.
- Continuously optimize funnel performance, audience targeting, and conversion rates.
Digital Marketing and Reporting
- Develop and execute an account-based digital program including paid channels, account targeting, intent signals, personalized creative, and coordinated plays with Sales.
- Improve website conversion paths, landing pages, and personalized account experiences.
- Partner with Revenue Operations to shape marketing operations and reporting dashboards; including workflows, scoring, segmentation, and nurture programs.
- Build dashboards that track funnel health, ABM engagement, and revenue contribution.
- Provide insights and recommendations to Marketing and Sales leadership to guide prioritization and resource allocation.
Skills & Experience
- 7+ years of experience in B2B demand generation, with significant ownership of ABM programs and strategic account motions.
- Located within two hours of the US eastern time zone.
- Strong command of digital advertising platforms and website experimentation tools.
- Proven ability to build, execute and measure full-funnel account-based programs.
- Excellent communication, project-management, and stakeholder-alignment skills.
- Deep expertise in HubSpot.
- Data-driven and curious; constantly experimenting with the latest tools.
Nice To Have
- Experience in complex or regulated B2B markets.
- Experience working in a growth-stage company with account-based motions.
- Experience leading a business development function.
Note: We believe that all people are capable of great things. We encourage you to apply even if you do not meet all of the requirements that are listed within this job description.
What We Offer
- Competitive, location-specific compensation and benefits
- Flexible, autonomous and collaborative working environment rooted in trust - we build our work days around our lives, not the other way around
- Home office stipend, coworking and ongoing education budgets
- A company culture that genuinely embodies each of our core values
- To be part of truly mission-driven work that reduces wildfires, protects earth’s natural resources and helps solve our climate crisis
About Our Team
We are a group of 100 people from all over the world. Fifteen nationalities are represented in our team and at last count we speak fourteen languages: English, Dutch, French, Spanish, German, Italian, Portuguese, Russian, Luxembourgish, Lithuanian, Bulgarian, Cantonese, Estonian, and Danish.
We work remotely from eleven countries and are looking for candidates that are living and working in one of them: United States, the Netherlands, United Kingdom, Ireland, Estonia, Portugal, France, Sweden, Switzerland, Denmark and Canada. We gather once a year in-person for our unforgettable team gathering event. We also offer the option to occasionally meet up for in-person collaboration.
Diversity & Inclusion
The climate crisis is a human crisis that requires diverse perspectives to solve.
We place enormous value on diversity and believe that the best ideas emerge when people with different backgrounds and experience work together. We remain committed to scaling a team that reflects the communities we serve, and strive to uphold equitable and inclusive practices across every aspect of our business. We are responsible for creating and maintaining a culture where everyone - regardless of background - has a voice in building a sustainable future.
Our Values
Tackling the climate crisis is our greatest mission.
We act with urgency.
Our curiosity fuels our growth.
We recognize that change is constant, and we find joy and power in exploration.
We’re rooted in diversity.
Just as ecosystems need biodiversity to thrive, our resiliency comes from our differences.
We care for each other.
We love the power of machines but we nurture each other as humans.
Trust is fundamental.
We assume the best in everyone, and we share ideas openly so that we have a positive impact.
_________________________________
Use of AI in Our Hiring Process
We sometimes use AI tools to support parts of our hiring process, such as helping us manage applications more efficiently or ensuring job descriptions are clear and inclusive. All hiring decisions are always made by people, not machines. Any data processed by AI is handled securely in line with GDPR and our Privacy Notice.
Ready to apply?
Apply to Overstory
Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. We deliver a suite of credit and identity monitoring tools, privacy protection, and a financial ads marketplace via embeddable widgets or a clean, modern API. Our private label offerings help drive revenue and increase engagement for our customers while empowering millions of consumers to achieve their financial goals.
As a remote-first company, we’re focused on providing opportunities for high performing individuals to have deep impact in the fast growing fintech space. A clear mission, a commitment to continuous improvement and a willingness to experiment empower us individually and together deliver the best products for our clients and users.
Array is looking for a highly driven Demand Generation Manager to join our growing Marketing team. We need an operator who runs real pipeline programs, has strong opinions on what moves the needle and can manage and execute multi-channel marketing programs that would nurture leads throughout the buyers’ journey. You’ll be responsible for leading initiatives to translate business objectives into demand gen tactics and campaigns that drive pipeline and revenue growth – working very closely with Revenue Operations, Sales, and the BDR team to test and implement these strategies.
You will:
- Own, build and execute quarterly demand generation plans that support our sales verticals’ goals, and drive top-of-funnel pipeline growth
- Deploy the right programmatic and account-specific tactical mix to deliver the right content at the right time
- Partner closely with Sales and Revenue Operations to build and prioritize target accounts based on opportunity size
- Define performance KPIs / campaign goals and track, measure, and report on funnel performance (traffic → leads → MQLs → pipeline)
- Leverage our marketing automation system to execute on campaigns and report on their performance
- Partner cross functionally to improve landing page conversion and to optimize MAL to MQL conversion rates
- Plan and launch multi-channel campaigns (digital, ABM-lite, email, partnerships, events/webinars)
- Innovate on existing campaign ideas with new ideas welcome that will deliver value and deepen customer relationships over time
- Maintain a habit of using AI tools to think, build, and ship faster—it’s your default, not an afterthought
You have:
- 5+ years of experience in demand generation marketing, ideally within a B2B role
- Deep familiarity with marketing automation tools like Marketo, Hubspot, and Salesforce
- Experience developing and executing a B2B demand generation strategy that spans across multiple products or sales verticals
- Proven track record of driving inbound growth and top-of-funnel pipeline
- Strong written and verbal communication skills, infused with empathy
- A burning curiosity to understand how things work and to continuously seek to improve them
- The desire to continuously learn and takes real time feedback as an input to their growth
- Demonstrable experience with email marketing, lead generation and account based marketing
- Experience creating and executing nurturing strategies in a marketing automation platform
- Excellent analytical abilities & a confident grasp on the ROI metrics that matter
- A bias to action and prioritize progress over perfection
- A belief that AI is reshaping work, you instinctively use it to accelerate everything you do
Pay transparency: $110,000 + for base salary, depending on experience.
Expected interview process: Recruiter Conversation - Meet members of the Executive and Sales team(s), How We Work interview.
Array Offers All Full Time Employees the following Benefits and Perks:
- Full medical, dental, and vision, premiums covered at 100% for full-time employees and 70% for dependents
- Unlimited PTO and sick leave + 14 company holidays to encourage a healthy work-life blend
- 100% 401k match up to 4% with immediate vesting
- Generous and competitive parental leave for all parents
- $1,000 desk setup subsidy to set-up your unique remote office
- $100/month to subsidize wifi/cell phone expenses
- Summer Fridays (half-day Fridays) typically from late May to the end of August
- AnniversArray Kits for work anniversaries
- Commuter benefits for those who choose to go into our New York City or San Francisco office spaces
Not sure if you meet the Qualifications? We know that folks tend to only apply if they check every box. If you think you have the appropriate qualifications, but don’t meet every single one, we encourage you to still apply. We’d love to hear from you.
We are proud to be an equal opportunity workplace; we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Array will provide reasonable accommodations to qualified applicants—if you need an accommodation to participate in the application or interview process, please email talent@array.com to make your request.
Array uses CLEAR to conduct identity verification as part of the application process. We encourage you to review CLEAR’s Privacy Notice and Terms of Use to understand how your personal data will be processed.
Ready to apply?
Apply to Array
Manager, Purchasing
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S'more about the team
The Manager, Purchasing leads a team of Distribution Center (DC) based buyers to ensure seamless week-to-week procurement operations for their site. They are responsible for the on time, in full, and in quality delivery as well as operational spend of ingredients and packaging. They work closely with both site level and HQ (Toronto) key stakeholders, being the primary point of contact for any procurement related activities at the DC.
Lettuce share what this role will be responsible for:
- First point of contact for any procurement-related activities (e.g. including strategic sourcing, logistics, inventory) within the site you are supporting and triage to escalate/delegate as required.
- Responsible for the purchasing strategy in the DC including supplier performance metrics, ordering strategy, work closely with DC key stakeholders to achieve business targets.
- Develop and maintain a strong line of communication with the DC, working alongside with Production, Warehousing and Quality Teams to ensure production goes on uninterrupted and collaboratively deliver for high customer performance with the DC.
- Lead a team of buyers to issue daily/weekly POs and ensure all of our ingredients and packaging arrive on time, in full, in quality at our distribution centres. Being the escalation point for supplier performance discussions.
- Be accountable for the region's operational spend against planned spend (COGS), lead the investigation on over or under spend on a weekly and month basis, responsible for Purchase to Pay (P2P) process for the responsible DC.
- Reporting on team performance based on critical KPIs, including on-time delivery, production hand-offs, substitutions, invoice approval, etc.
- Accountable for team performance and development. Drive continuous improvement initiatives and coach the team for developments.
- All other duties, as assigned.
Sound a-peeling? Here's what we're looking for:
- A total of 3-5 years of experience in supply chain, with experience leading a team
- Bachelors’ degree in business, supply chain, engineering, or related discipline
- Quantitative and analytical experience (either through education or professional experience), including expertise with G-Suite, Excel, and procurement systems
- A strong people leader who can coach and motivate team members to improve performance and develop for future roles
- A love for solving ambiguous problems under tight deadlines, and using data to drive continuous improvement efforts and relentless prioritization
- An ownership mindset; you love to think beyond the scope of a given assignment
- A positive attitude and genuine excitement for working in a fast-paced environment
- A strong collaborator and communicator
Let’s cut to the cheese, this is why you'll love it here:
- Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
- Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
- RRSP Matching - Competitive RRSP matching program offered
- Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance.
- Family Benefits - A parental leave top-up program for expectant parents.
- Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
- Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
- Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
- Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!
Working Conditions:
It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.
If this sounds like you, please click the "Apply Now" button. If this role doesn't quite match what you're looking for, but you'd like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We'd love to hear from you!
HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.
This is a posting for an existing vacancy. We are actively seeking to fill this position.
#factor
#JD1008
Ready to apply?
Apply to HelloFresh
Associate Category Manager, Strategy Sourcing
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S'more about the team
We are looking for an Associate Category Manager, Strategic Sourcing who will help us build out our vendor network and continuously improve our end-to-end sourcing process. Reporting to the Associate Director, Strategic Sourcing Fresh & Frozen, you will contribute to and execute our strategic roadmap, manage vendor relationships, support negotiations, launch new ingredients, and streamline internal procurement processes. As part of the Procurement team, you will play a key role in improving our costs, ingredient quality, supply chain reliability, and product innovation - helping us deliver the best possible value to our customers.
Lettuce share what this role will be responsible for:
- Support development and execution of our sourcing strategy for the category, driving improvements and supply chain performance in:
- Cost: consistently optimize our cost base
- Quality: identify and reduce quality errors
- Reliability: ensure supply availability and proactively mitigate risk in the supply chain
- Customer offering: drive product innovation and create a unique competitive advantage
- Leverage large internal datasets and industry benchmarks to report on team progress against objectives, identify and prioritize new opportunities, and drive continuous improvement
- Support vendor negotiations and selection process, and lead any vendor onboarding/ offboarding as required
- Lead projects that drive innovative and sustainable packaging solutions
- Manage new and existing vendor relationships, manage pricing and supplier agreements, providing feedback on performance and collaborating on key initiatives
- Work cross-functionally within the organization to prioritize and develop new products that deliver improved value for our customers
- All other duties, as assigned
Sound a-peeling? Here's what we're looking for:
- Bachelor's degree in business, engineering, supply chain, or related discipline
- 3-5 years of related experience in a hands-on, high-performance environment (ideal backgrounds include sourcing, supply chain, operations, or consulting)
- Analytical and data skills: able to dig through data independently and draw helpful insights/conclusions. Strong Excel skills are a must!
- Structured approach and communication style: ability to clearly and persuasively communicate with a large variety of stakeholders
- A love for solving complex, ambiguous problems in a fast-paced environment with constant change and limited direction
- Bonus: Strategic sourcing or buying experience, ideally across different steps of the sourcing process; comfortable managing negotiations with vendors
Let’s cut to the cheese, this is why you'll love it here
- Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
- Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
- RRSP Matching - Competitive RRSP matching program offered
- Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance.
- Family Benefits - A parental leave top-up program for expectant parents.
- Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
- Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
- Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
- Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!
Flexible Hybrid Approach
At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience.
To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.
#LI-HYBRID
Working Conditions
It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.
HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.
This is a posting for an existing vacancy. We are actively seeking to fill this position.
Interested in joining the HelloFresh team? Don’t be chai, apply! Submit your application in PDF format today.
Ready to apply?
Apply to HelloFresh
Manager, Product (Menu) Operations
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S'more about the team
As the Product (Menu) Operations Manager at HelloFresh Canada, you are responsible for the planning, execution, and performance of the weekly menus that form our product offering. You will leverage expertise in process optimization and data-driven project management to turn operational efficiencies into a superior product experience that fuels long-term customer retention and growth.
Reporting to the Senior Manager of Data Analytics, you will act as the strategic glue between Product Strategy & Innovation, Supply & Demand Planning, and Ingredient Sourcing Teams. In this role, you navigate the tension between business ambitions and real-world constraints, ensuring every menu release is both commercially viable and a delight for our customers.
Lettuce share what this role will be responsible for
- Air Traffic Control: Own the end-to-end menu lifecycle, facilitating weekly reviews & leadership sign-offs, and ensuring the menu is released on time while meeting all stakeholder needs.
- Operational Governance: Review algorithmic outputs against real-world supply chain constraints and make trade-offs between cost-to-serve and value for the customer.
- Systemic Optimization: Improve tooling, systems, and workflows to reduce friction and eliminate unnecessary overhead in day-to-day menu planning work.
- Data Reporting & Analysis: Drive weekly menu performance reporting and business review meeting preparation, including narrative, insights, and executive-ready materials.
- Ingredient & Recipe Strategy: Support key decision makers by providing data-backed input on recipe budget targets, development opportunities, and ingredient onboarding & usage.
- Stakeholder Liaison: Serve as the primary point of contact for overall menu performance, budget variance drivers, and implementation of specialized offerings like Limited Time Offerings (LTOs) and Fast-Track initiatives.
- Other operational and strategic duties as assigned.
Sound a-peeling? Here's what we're looking for
- Experience: 3-6 years in Product Operations, Commercial Planning, or Strategic Operations role with demonstrated ability to influence senior leadership (Tech/CPG environment preferred).
- Systems Thinking: You see the menu not as a list of recipes but as a multi-dimensional engine, balancing hard operational inputs (i.e. COGS, Labour, Supply) against the needs of the customer (Value, Variety, Quality) to deliver a product that feels personalized at scale.
- Team Player: Demonstrated ability to collaborate cross-functionally, manage multiple priorities, and drive alignment across teams.
- Sturdy Leadership: Comfortable adapting to changing circumstances and operating in fast-moving, ambiguous environments while building structure and driving clarity.
- Solutions Mindset: Structured thinker who can translate undefined problems into clear problem statements and execution plans.
- Project Management: Proven background in managing complex timelines and directing communications across multiple business teams.
- Data-Literacy: Advanced proficiency in Google Sheets/Excel modelling (required) and a demonstrated ability to structure findings for cross-functional stakeholders. (SQL is nice to have).
Let’s cut to the cheese, this is why you'll love it here
- Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
- Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
- RRSP Matching - Competitive RRSP matching program offered
- Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance.
- Family Benefits - A parental leave top-up program for expectant parents.
- Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
- Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
- Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
- Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!
Flexible Hybrid Approach
At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience.
To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.
#LI-HYBRID
Working Conditions
It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.
HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.
This is a posting for an existing vacancy. We are actively seeking to fill this position.
Interested in joining the HelloFresh team? Don’t be chai, apply! Submit your application in PDF format today.
Ready to apply?
Apply to HelloFresh
Senior Manager, Customer Care
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S'more about the team
As the Senior Manager of Customer Care at HelloFresh Canada, you will play a crucial role in overseeing and enhancing the customer experience for our brands of HelloFresh, Chefs Plate, and Factor_. You will lead a dedicated team, ensuring that customer care operations align with HelloFresh's commitment to excellence and customer satisfaction. In this role you will drive a continuous improvement culture focused on experimentation and implementation.
Lettuce share what this role will be responsible for
- Team Leadership: Lead and inspire the customer care team, fostering a positive and collaborative work environment.
- Continuous Improvement: Implement processes for continuous improvement, utilize experiments to identify the top opportunities, and advance the voice of the customer within the organization.
- Performance Optimization: Establish and monitor key performance indicators (KPIs) and budget, implementing initiatives to improve efficiency and customer satisfaction.
- Issue Resolution: Oversee the resolution of escalated customer issues, collaborating with cross-functional teams to address root causes.
- Strategy Development: Develop and implement customer care strategies aligned with overall business objectives.
- Cross-Functional Collaboration: Collaborate with other departments and senior leaders to convey customer feedback and insights, influencing product and service enhancements. Be an active member of the Product and Broader Leadership Team.
- All other duties, as assigned
Sound a-peeling? Here's what we're looking for
- Experience: 5+ years of experience in a senior customer care management role, preferably in e-commerce or the food industry.
- Leadership Skills: Proven ability to lead and manage a customer care team effectively, including experience managing relationships with external stakeholders/vendors, such as call centers and offshore teams.
- Communication Skills: Exceptional verbal and written communication skills.
- Analytical Skills: Proficient in data analysis to derive insights and performance metrics to use for experiments to further improve the customer experience.
- Strategic Thinking: Strategic mindset with the ability to translate customer insights into actionable strategies.
- Degree: Bachelor's degree in Business, Marketing, or a related field.
Let’s cut to the cheese, this is why you'll love it here
- Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
- Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
- RRSP Matching - Competitive RRSP matching program offered
- Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance.
- Family Benefits - A parental leave top-up program for expectant parents.
- Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
- Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
- Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
- Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!
Flexible Hybrid Approach
At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience.
To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.
#LI-HYBRID
Working Conditions
It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.
HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.
This is a posting for an existing vacancy. We are actively seeking to fill this position.
Interested in joining the HelloFresh team? Don’t be chai, apply! Submit your application in PDF format today.
Ready to apply?
Apply to HelloFresh
Category Manager, Strategic Procurement, Packaging
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We are seeking an experienced sourcing manager to join our Packaging Strategic Procurement team!
In this role, you will be responsible for developing and executing sourcing strategies to improve our cost structure, the quality of our products, the reliability of our supply chain, and will play a leading role in supporting innovation through new product development. You will have key responsibilities over SKU ideation and onboarding, vendor selection and relationships, price negotiations and contract management, budgetary planning and continuously improving our end-to-end sourcing process.
In this role, you will help drive the strategy and framework for how the business interacts with its supplier base and have a direct stake in affecting bottom line profitability.
You will...
- Take full ownership of assigned categories to develop and optimize our supply network.
- Refine and implement a sourcing and supply chain strategy for a selection of categories that optimizes process, reduces risk, and improves our cost structure
- Build and maintain a strong supplier base that align with our company values; own relationships with our strategic suppliers, including performance management and innovation activities
- Manage cost savings initiatives through our strategic sourcing process to ensure that we hit our targeted budget
- Leverage large internal datasets and industry benchmarks (including market, supplier, and SKU analysis) to drive continuous improvement, identify opportunities for cost reduction, and identify/implement best practices
- Develop a culture of continuous improvement, both internally and externally through data-driven reporting and effective project management to identify and drive opportunities for quality improvement and implement best practices
- Onboard new vendors and new SKUs to drive cost savings and improve customer experience
- Proactively manage quality specifications and potential issues that might impact ingredient standards
- Work with the Procurement Operations Team to set execution plans and develop best practices for tracking contract compliance by our vendors
You are…
- Data-driven – You can organize, explore, and synthesize unstructured data into actionable insights to better inform operational decision-making
- Intellectually curious – You have an insatiable desire to understand how and why things work, identify data-driven insights, and consistently challenge the status quo
- Detail-oriented – You possess strong organizational skills and demonstrate a methodical approach to your work
- A self-starter – You are highly motivated and passionate. You’re eager to take on new projects without knowing exactly what you will uncover
- Agile – You thrive in fast-paced and dynamic environments and are comfortable working autonomously
- A critical thinker – You use logic to identify opportunities, evaluate alternatives, and synthesize and present critical information to solve complex problems.
- An excellent communicator – You can explain complex (often technical) information to a variety of audiences
- Collaborative - You are prepared to work collaboratively across many different HelloFresh teams and functions
- A project manager - You have exceptional project and people management skills
You have...
- 3-5 years of relevant experience working with relevant industries in supply chain operations and strategic sourcing functions; or working in operations strategy focused management consulting
- 3+ years of packaging sourcing experience preferred
- Undergraduate degree preferred or equivalent relevant experience
- Fluent in Microsoft Office applications (especially Excel and Powerpoint) and Google Suite applications (especially Google sheets)
- Experience successfully leading large initiatives and sourcing events through strategic sourcing processes
You'll get...
- Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
- Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
- Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance.
- Family Benefits - A parental leave top-up program for expectant parents.
- Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
- Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
- Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
- Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!
Flexible Hybrid Approach
At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience.
To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.
#LI-HYBRID
Working Conditions
It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.
Ready to apply?
Apply to HelloFresh
Operational Buyer
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About the Role
Reporting to the Manager, Purchasing, you will be responsible for supporting the Procurement team. We are looking for an analytical problem-solver with a hands-on, “whatever-it-takes” mindset to help build and manage our supply network. Responsibility will be given to you from day one, and you will be expected to use your initiative and creativity to help us grow our business across Canada. You are a roll-up-your-sleeves operator who thrives in detail, organization, and analysis obsesses over delivering measurable results and has a passion for food.
What you will be doing:
- Drive our weekly procurement operations, ensuring the on-time/in-full/in-quality delivery of ingredients.
- Forecast demand requirements, manage inventory, and track consumption of incoming material.
- Manage our weekly spending to ensure we stay within budget, be responsible for weekly cost reporting, and hold our suppliers accountable for credits owed.
- Problem solve issues in our supply chain and work cross-functionally to come up with a solution
- Continuously improve supply chain processes (forecasting, ordering, and onboarding new ingredients and suppliers, etc.)
- Measure performance of our ingredient suppliers and identify opportunities to improve KPIs
- Work in compliance with OH&S acts and regulations.
- Use personal protective and safety equipment and clothing as directed by the employer and report workplace hazards and dangers to the supervisor or employer.
- Other duties as assigned
At a minimum, you have:
- Bachelor’s degree or equivalent in business, engineering, or other relevant major.
- Outstanding written and verbal communication skills.
- Highly organized and detail-oriented: you have well-honed strategies for never missing a deadline or overlooking a key detail, and are comfortable juggling multiple priorities at once.
- Entrepreneurial with an ownership mindset: you do whatever it takes to get the job done and enjoy being in the trenches.
- You’re comfortable working under tight, immovable deadlines and making key decisions under pressure.
- Willing and able to work in a refrigerated environment (0°C to 4°C)
- Proactive, ambitious, and assertive: you take ownership of your work and should think beyond the scope of a given assignment.
- Naturally curious: you're innovative, extremely creative and constantly looking for ways to improve upon things.
- An intermediate level in Excel/Gsheets is required.
- Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Activities, duties, or responsibilities may change at any time with or without notice.
What you’ll get in return:
- Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
- Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
- RRSP Matching - Competitive RRSP matching program offered
- Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance.
- Family Benefits - A parental leave top-up program for expectant parents.
- Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
- Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
- Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
- Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!
Working Conditions:
It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.
If this sounds like you, please click the "Apply Now" button. If this role doesn't quite match what you're looking for, but you'd like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We'd love to hear from you!
HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.
This is a posting for an existing vacancy. We are actively seeking to fill this position.
#JD1003
Ready to apply?
Apply to HelloFresh
Account Manager II
VGW is an interactive entertainment company, harnessing technology and creativity to deliver world-class, free-to-play online social games.
We have an exciting opportunity to join our Account Management team in Toronto and are currently looking for Account Managers to join the team.
The Account manager is responsible for developing and sustainably retaining a portfolio of top tier players who demand the utmost best experience and personal attention. Create meaningful connections while curating a platform experience that surpasses our players' highest expectations. Utilize multiple contact strategies to engage in deep relationship building while conducting a thorough qualitative and quantitative portfolio analysis to provide personalized rewards and loyalty offers.
The salary range for this role is CAD 93,000 to CAD 104,500 per year
This is an exisiting position within our team.
What You'll Do:
- Expert & Skilled Relationship Building: Communicate regularly with players via phone and email to build deep personal relationships and develop a tailored premium platform experience. Offer & cultivate personalized incentives, exclusive rewards and once in a lifetime experiences to enhance engagement and build brand loyalty.
- Portfolio Analysis and Management: Utilize all operational tools and analytics to meet and exceed against established KPIs, contributing to your own and overall team’s performance goals. Analyze player behavior and engagement patterns to understand spikes and drops, utilizing data to pinpoint key drivers and implement strategic adjustments.
- Team Collaboration: Actively participate in team meetings, off-site events and strategy sessions, offering feedback and innovative ideas to enhance processes and outcomes. “Humble but Hungry” - have a level of personal confidence and high standard of excellence while acknowledging learning and curiosity are the keys to success.
- Responsible Social Gameplay (RSG): Live by VGW’s company values by prioritising the safety and stability of your players in all possible business decisions and player interactions.
- Compliance Adherence: Be the perfect liaison between your players and all compliance teams, supporting VGW in their strict adherence to compliance obligations.
What You'll Bring:
- 3-5 years demonstrated account management experience either B2B or B2C
- Demonstrated effectiveness at developing and retaining high value level relationships.
- Demonstrated proficiency using various software and technology platforms, including CRM database management experience (Salesforce, Tableau etc.).
- Strong analytical and strategic thinking abilities with the ability to leverage data and insights to make actionable recommendations
Others:
Requires to work in the office twice a week
Work Schedule: Mondays to Fridays from 9am to 6pm
About VGW
VGW is an interactive entertainment company, harnessing technology and creativity to deliver world-class, free-to-play online social games. With high-quality, acclaimed brands including Chumba Casino, Global Poker and LuckyLand Slots, we entertain and delight over one million players in North America.
As pioneers in sweepstakes promotions for online social games, we also offer our players the opportunity to redeem incredible prizes.
At VGW, one of our core values is "our players come first". This means always striving to deliver a safe, responsible and positive player experience.
Why VGW?
At VGW, we’re more than just a team. We’re a diverse and inclusive group of individuals, each playing a vital role in our success. Our core values are clear and strong; we win together, do what’s right, put our players first and are powered by passion.
We believe in our people and are committed to creating an environment where everyone feels welcome, inspired, and supported. We recognise that life is more than just work - that’s why we’re all about flexibility so you can strike a healthy balance between your personal life and career. We’re also here to champion your growth in your current role and future aspirations, providing opportunities for learning and career advancement. And to top it off, we back this all up with competitive compensation, perks and benefits.
But it’s not all business. We inject fun into the workplace, celebrate together and create lasting memories, from a mix of in-person and online events, to social gatherings and much more.
It’s our combined skills, ideas and visions that drive us forward. Join us on this exciting journey, and together, we’ll achieve remarkable things.
If you want to join a team that does things differently, apply today - we look forward to seeing what you can bring to our team.
Find out more at www.vgw.co
VGW Canada Inc. is an equal opportunity employer and will provide reasonable accommodation for qualified individuals with disabilities throughout the recruitment and selection process. Please advise our Talent Acquisition Specialist in advance should accommodation be required.
We use an AI tool to help our Talent Acquisition team with note taking during screening interviews. Using this tool is optional. If you are invited to an interview, you will be given the opportunity to opt out if you choose to.
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Ready to apply?
Apply to VGW
Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience.
The opportunity
At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.
We are proud of:
- The work we do and the innovation we drive
- Our values of share, care and dare
- A workplace culture that fosters creativity, diversity and autonomy
- Our borderless, global framework, which enables seamless collaboration
The role
Please note, we are only accepting applicants from the provinces of Ontario and Québec for this role. For Québec-based candidates, fluency in English is necessary because the position entails collaboration with teams based in the rest of Americas and occasionally in Europe.
As a Performance Media Manager, you lead digital-first media strategy and execution for complex client engagements. You bring 6-8 years of experience in digital media planning and buying, ideally within an omni-channel agency environment.
This role is ideal for someone who blends hands-on activation expertise with strategic thinking and thrives in a consultative, fast-evolving environment, including a strong curiosity and motivation to leverage AI-enabled tools and approaches to work smarter, faster, and more effectively.
Reporting to Paid Media leadership, this position plays a critical role in bridging strategy and execution, managing up by supporting media leads with insights, performance storytelling, and proactive recommendations, while managing down by guiding day-to-day planning, buying, and optimization across accounts. You’ll also provide omnichannel support across integrated programs, helping connect paid digital media with broader experience, creative, strategy, and analytics efforts.
The Performance Media Manager is responsible for planning, activating, optimizing, and scaling performance-driven media programs across paid digital channels, while collaborating closely with strategy, creative, analytics, and client teams to ensure media is fully aligned with business objectives, customer experience goals, and continuously improved through data and intelligent automation.
You will thrive in this role if you are:
- A curious problem solver who challenges the status quo
- A collaborator who values teamwork and knowledge-sharing
- Excited by the intersection of technology, creativity and data
- Experienced in Agile methodologies and consulting
Role responsibilities
Media Strategy & Planning
- Lead digital media planning across paid search, paid social, programmatic display, video, and emerging platforms.
- Translate client business objectives into full funnel, performance-driven media strategies.
- Develop audience-led plans leveraging insights, testing frameworks, and emerging AI-supported planning or forecasting tools.
- Present media plans, rationale, and performance insights to internal teams and clients with clarity and confidence.
- Evaluate media opportunities, negotiate rates/added value, and maintain strong relationships with vendors and platforms.
Media Buying & Activation
- Negotiate with digital media partners and platforms to evaluate opportunities, secure strong placements, and support campaign performance.
- Execute and oversee hands-on campaign activation, optimization, and budget pacing across platforms such as Google, Meta, Amazon, TikTok, DV360, and/or the trade Desk.
- Identify opportunities to test new channels, partners, formats, and betas, and AI- enabled capabilities where appropriate.
- Leverage automation, AI-driven bidding and targeting features within platforms to enhance speed, precision, and scalability.
- Collaborate with creative, account, and analytics teams to ensure cohesion across campaign deliverables.
Measurement & Optimization
- Own ongoing optimization, performance analysis, and insight development across channels.
- Partner with analytics and data teams to ensure accurate tracking, reporting, and attribution.
- Clearly communicate results and recommendations grounded in data and business impact.
- Utilize AI-supported analytics, modeling, or optimization tools to uncover patterns, inform recommendations, and accelerate decision-making.
Client Leadership
- Serve as a senior digital media POC for clients, providing day-to-day strategic guidance while aligning closely with Paid Media Leadership across media,
- measurement, and performance.
- Deliver high-quality client service by producing timely, well-structured media outputs—including media plans, strategic perspectives, and performance nsights—that support clear decision-making.
- Collaborate cross functionally with creative, experience, strategy, and data teams to support integrated, experience-led solutions.
- Mentor junior planners and buyers, raising the bar on media excellence across the practice.
- Helping elevate media best practices and encouraging thoughtful adoption of new tools and technologies, including AI.
- Confidently present media strategies, performance insights, and recommendations to clients.
Must have qualifications
To be considered for this role, you must meet the following essential qualifications:
- 6-8 years of experience in digital media planning and buying, ideally within an omni-channel agency environment.
- Strong, hands-on expertise across paid digital channels (paid social, display, programmatic, online video, search); familiarity with traditional channels is a plus.
- Proven experience managing and optimizing multi-channel budgets
- Working knowledge of tracking methodologies, measurement tools, and ad ops fundamentals.
- Experience partnering with analytics and data teams on dashboards, reporting, and measurement.
- Comfort using data to guide decisions, recommendations, and storytelling
- Strong client facing communication and presentation abilities.
- Familiarity with AI powered marketing, analytics, or productivity tools, and enthusiasm for exploring emerging technologies that enhance accuracy, efficiency and performance.
- Ability to work independently while contributing to a highly collaborative team culture.
Commitment to reaching all kinds of people
We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all.
The benefits
This is a full-time position based in Toronto, Canada. The offered salary range is 80,000 - 110,000 CAD annually, depending on experience and location.
Valtech offers a comprehensive benefits package effective after three months of continuous service:
- A comprehensive insurance plan, where you can choose the module that best suits your needs—Gold, Silver, or Bronze. The employer may contribute up to 80% of your coverage depending on the selected module. This plan includes short- and long-term disability coverage.
- Dialogue via Sun Life provides virtual healthcare services, allowing you to consult with a healthcare professional for emergencies, prescription renewals, and more. You also have access to the Employee and Family Assistance Program, as well as a complete mental health support program.
- A $500 Personal Spending Account, which can be used for healthcare reimbursements, gym memberships, public transit passes, office supplies, or contributions to your RRSP through Valtech.
- A retirement plan where Valtech will match 100% of your RRSP contributions through a Deferred Profit Sharing Plan (DPSP), up to a maximum of 4%. You can start contributing to your RRSP immediately, and to the DPSP after 3 months. The vesting of the DPSP will be after a 24 months of service.
- Access to a flexible vacation under Valtech's policy to support your work-life balance, with 5 days available during your probation period and a prorated amount calculated for the remainder of the year.
- Personal Technology Reimbursement – $30/month for every employee-offered on day 1.
- We close during the winter holidays and offer flexible scheduling throughout the year, so you can enjoy those sunny Friday afternoons—provided your weekly hours are completed.
Your application process
Once you apply, our Talent Acquisition team will review your application. If your skills and experience align with the role, we’ll reach out for next steps. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.
⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses.
We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know.
About Valtech
Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world.
At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more.
At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate.
Are you ready to create what’s next? Join us.
Ready to apply?
Apply to Valtech
D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.
New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies.
D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L.
D2L has had a singular mission for 25 years and is dedicated to that same mission in the years ahead: to transform the way the world learns – and by doing so, we will help improve human potential globally.
Every application we receive is personally reviewed by a member of our Talent Acquisition team - yes, a real person looks at your resume! While we use AI tools internally to streamline tasks like meeting notes, summaries, and administrative work, these tools never rank resumes, make hiring decisions, or influence candidate evaluations.
D2L is looking for a Revenue Marketing Manager for North America Corporate Learning, overseeing the employee training ICPs, who will be an integral part of the revenue marketing team and the key liaison between Sales, Business Development, and Marketing. The primary responsibility of this position is to translate marketing activity into future revenue, and this team member oversees the development and management of go-to-market strategy via a full spectrum of marketing in-region programs - everything from field and proprietary events to ABM campaigns. The successful candidate will design integrated marketing plans to further the company’s mission, create demand, drive results, deliver creative solutions, and solve stakeholder challenges.
Summary
The Revenue Marketing Manager - NA Corporate Learning is a charismatic and empathetic marketer who drives key business results for some of D2L’s most critical cross-functional programs. Rather than tackle random acts of marketing, you are laser focused on achieving business outcomes. As an expert marketer with 5-10 years’ experience, familiar with employee training and strategic corporate learning initiatives, you have experience generating pipeline, managing complex projects, leading teams, crafting and executing Go-To-Market strategies and campaigns, and are transparent and clear about reporting (+ communicating) results/key learnings. The deep relationships you develop across the organization allow you to effectively introduce new ideas and processes in support of improved marketing-wide performance and business results. You know a thing or two about edtech, as well.
As the owner of the marketing strategies and rollout out of corporate growth, you drive an organization-wide approach to the successful execution of highly collaborative, cross-functional marketing programs & campaigns. You break down barriers for your teammates and cut through red tape, never losing sight that your work results in a positive impact on education and learning.
Your multi-tasking, organizational, and communication skills are evidenced by the application of your broad cross-functional knowledge and penchant to work with precision, as well as your ability to communicate and negotiate at an executive level. You are adept at simplifying complex programs, concepts, and problems so that others eagerly come along for the ride. You thrive in the role of champion and collaborator for your programs, as you build consensus around a unified view of success by fostering strong cross-functional alignment and relationships across the company. The Revenue Marketing Manager - NA Corporate Learning reports to the Director, Revenue Marketing - NA Corporate Learning
Responsibilities
Project Management:
- Curate cohesive, multi-channel marketing plans and execute them with a focus on collaboration and clear communication of the vision, KPIs, timelines, and results of the plans .
- Elicit and define requirements for highly complex, cross-functional programs.
- Support cross-functional teammates and your own direct reports by prioritizing outputs & workload management; identify risks and opportunities in the current process to better execute integrated campaigns.
- Serve as the hub for cross-functional knowledge management / communication relating to your target ICPs (be the “single source of truth”).
- Solve problems getting in the way of success.
- Drive cross-functional approach to executing highly collaborative complex initiatives.
- Ensure a unified vision of success and lead cross-functional stakeholders in the successful execution of that vision.
- Masterfully execute on project and program administration (status reporting at various levels, monitoring program health metrics and controls, etc.) and communicate on-going progress, issues, risks, and overall performance to all stakeholders.
- Engage in risk and change management planning, mitigation, and controls.
- Maintain confidentiality of sensitive information.
Regional Strategy & Campaign Planning:
- Create unified cross-functional program plans, then partner with functional areas across GTM teams including business development, performance marketing, events, product marketing, content marketing, marketing operations and others to execute.
- Lead the development of purposeful, well-thought-out campaigns through quarterly planning, monthly alignment meetings, and weekly status updates.
- Strategically align with your direct reports, peers, and colleagues across the services teams to craft targeted campaigns that support account-based marketing and selling efforts to drive pipeline and brand awareness.
- Track and report on campaign impacts: Support the team in monitoring and optimizing tactical performance at every stage of the journey to ensure content/messaging resonates and encourages the behaviors that lead buyers to action. Identify how we can iterate and improve.
- Build and maintain strong partnerships with all functional areas of the company.
Performance Ownership & Impact
- Drive accountability for pipeline generation, campaign performance, and growth outcomes
- Ensure campaign execution is aligned to business goals and revenue targets
- Continuously test, learn, and optimize marketing programs to improve ROI and effectiveness
- Provide clear visibility into performance, insights, and recommendations to stakeholders
Competencies
- 3-6 years of B2B SaaS experience managing highly complex, cross-functional marketing projects.
- Bachelor’s Degree or equivalent in Marketing, Communications, Public Relations or other related discipline.
- Familiarity with association learning program administration and corporate strategic learning initiatives.
- Results Driven: Support and make recommendations on programs and tactical outputs informed by data.
- Goal orientation. You set them; you achieve them; you inspire others to achieve their goals.
- Deliver awesome outcomes by investing in big-picture results vs tasks.
- Program Support: Push campaign boundaries with testing and creative approaches that surpass targets.
Education: Bachelor’s Degree or equivalent in Marketing, Communications, Public Relations or other related discipline
The expected base salary range for a new hire in this role is listed below. The annualized base salary offered is determined by each candidate’s relevant knowledge, skills, education, training and experience. It is aligned to ensure both internal and external competitiveness using market data for the geographic location and industry. As part of the total compensation at D2L the role may be eligible for additional benefits including a Wellness Subsidy, Equity Grants, Variable Incentive, and more.
Don’t meet every single requirement? We strongly encourage you to still apply! At D2L, we are committed to creating a diverse and inclusive environment. We encourage your application even if you don't believe you meet every single qualification outlined, because we love to help our people grow and develop!
Why we're awesome:
At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following through #LifeAtD2L:
- Impactful work transforming the way the world learns
- Flexible work arrangements
- Learning and Growth opportunities
- Tuition reimbursement of up to $4,000 CAD for continuing education through our SkillsWave Program
- 2 Paid Days off for SkillsWave-related activities like exams or final assignments
- Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
- Retirement planning
- 2 Paid Volunteer Days
- Competitive Benefits Package
- Home Internet Reimbursements
- Employee Referral Program
- Wellness Reimbursement
- Employee Recognition
- Social Events
- Dog Friendly Offices Spaces at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne offices.
Ready to apply?
Apply to D2L
D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.
New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies.
D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L.
D2L has had a singular mission for 25 years and is dedicated to that same mission in the years ahead: to transform the way the world learns – and by doing so, we will help improve human potential globally.
Every application we receive is personally reviewed by a member of our Talent Acquisition team - yes, a real person looks at your resume! While we use AI tools internally to streamline tasks like meeting notes, summaries, and administrative work, these tools never rank resumes, make hiring decisions, or influence candidate evaluations.
D2L is looking for a Demand Generation Marketing Manager for North America Corporate Learning, overseeing the employee training ICPs, who will be an integral part of the demand generation (growth marketing) team and the key liaison between Sales, Business Development, and Marketing.
The primary responsibility of this position is to translate marketing activity into pipeline and future revenue, and this role oversees the development and management of go-to-market strategy via a full spectrum of pipeline-building, demand generation programs—everything from field and proprietary events to ABM campaigns.
The successful candidate will design integrated marketing plans to further the company’s mission, create demand, drive pipeline, deliver measurable results, and solve stakeholder challenges.
Responsibilities:
Project Management:
- Curate cohesive, multi-channel demand generation plans and execute them with a focus on collaboration and clear communication of the vision, KPIs, timelines, and results.
- Support cross-functional teammates by prioritizing outputs & workload management; identify risks and opportunities to better execute integrated campaigns.
- Serve as the hub for cross-functional knowledge management / communication relating to your target ICPs.
- Solve problems getting in the way of campaign and pipeline success.
- Drive cross-functional execution of highly collaborative initiatives.
- Ensure a unified vision of success aligned to pipeline generation goals.
- Execute on project and program administration (status reporting, monitoring campaign and pipeline performance metrics, etc.) and communicate progress, risks, and results.
- Create unified cross-functional program plans, then partner with GTM teams (BDR, performance marketing, events, product marketing, content marketing, marketing ops, etc.) to execute
- Lead the development of purposeful, well-thought-out demand generation campaigns, driven through quarterly planning, monthly alignment, and weekly execution.
- Strategically align with peers and colleagues to craft targeted campaigns that support account-based marketing (ABM) and pipeline acceleration.
- Track and report on campaign and pipeline impact: monitor and optimize performance at every stage of the funnel to improve conversion and engagement
- Identify opportunities to iterate and improve demand generation performance and outcomes
- Drive accountability for pipeline generation, campaign performance, and growth outcomes.
- Ensure campaign execution is aligned to business goals and revenue targets.
- Continuously test, learn, and optimize marketing programs to improve ROI and effectiveness.
- Provide clear visibility into performance, insights, and recommendations to stakeholders.
Competencies
- 3–6 years of B2B SaaS experience managing highly complex, cross-functional demand generation or growth marketing programs
- Familiarity with corporate learning initiatives / employee training ICPs
- Results-driven: make recommendations informed by campaign and pipeline data
- Strong goal orientation with a focus on pipeline and growth outcomes
- Ability to deliver outcomes by focusing on business impact vs activityPush campaign boundaries through testing and creative demand generation approaches
Education: Bachelor’s Degree or equivalent in Marketing, Communications, Public Relations or other related discipline
The expected base salary range for a new hire in this role is listed below. The annualized base salary offered is determined by each candidate’s relevant knowledge, skills, education, training and experience. It is aligned to ensure both internal and external competitiveness using market data for the geographic location and industry. As part of the total compensation at D2L the role may be eligible for additional benefits including a Wellness Subsidy, Equity Grants, Variable Incentive, and more.
Don’t meet every single requirement? We strongly encourage you to still apply! At D2L, we are committed to creating a diverse and inclusive environment. We encourage your application even if you don't believe you meet every single qualification outlined, because we love to help our people grow and develop!
Why we're awesome:
At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following through #LifeAtD2L:
- Impactful work transforming the way the world learns
- Flexible work arrangements
- Learning and Growth opportunities
- Tuition reimbursement of up to $4,000 CAD for continuing education through our SkillsWave Program
- 2 Paid Days off for SkillsWave-related activities like exams or final assignments
- Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
- Retirement planning
- 2 Paid Volunteer Days
- Competitive Benefits Package
- Home Internet Reimbursements
- Employee Referral Program
- Wellness Reimbursement
- Employee Recognition
- Social Events
- Dog Friendly Offices Spaces at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne offices.
Ready to apply?
Apply to D2L
At Lyft, our purpose is to serve and connect. To accomplish this, we start with our community by creating an open, inclusive, and diverse organization. Our mission depends on having a digital representation of the physical world - a map with all routing related (real-time) information. This is what makes Lyft different from many products: our products don’t just facilitate online interactions, they facilitate dynamic, real-world ones. Without mapping services, none of these real world interactions between people and transport can happen.
We are hiring a Software Engineer to join our Mapping organization. In this role, you'll collaborate with other engineering teams, product, data science, analytics, and operations on programs that empower us to iterate quickly, delighting our passengers and drivers with rideshare focused mapping experiences.
Responsibilities:
- Drive high-impact projects and innovate new solutions to provide the best customer experiences
- Lead backend and cross functional projects to achieve long term goals as well as deliver short term roadmaps
- Lead large features from idea to successful execution and launch
- Own systems and components within the team and be accountable for their short term functionality and long term health
- Participate in code and architecture reviews to ensure code quality and distribute knowledge, as well manage call rotations and proactively improving processes
- Write well-crafted, well-tested, readable, maintainable code
- Share your knowledge by giving brown bags, tech talks, mentoring others, and promoting appropriate tech and engineering best practices
Experience:
- BS/MS or equivalent in Computer Engineering, Computer Science, or related field or relevant work experience
- 3+ years of software engineering/production infrastructure industry experience
- Experience designing, debugging and running fault-tolerant, highly available, large-scale distributed systems
- Experience working with public cloud platforms (e.g., AWS, GCP, Microsoft Azure, etc.)
- Experience working with databases, relational or NoSQL
- Led a set of components or system from design to launch
- It would be a huge plus to have proficiency with Go and Python.
Benefits:
- Extended health and dental coverage options, along with life insurance and disability benefits
- Mental health benefits
- Family building benefits
- Child care and pet benefits
- Access to a Lyft funded Health Care Savings Account
- RRSP plan to help save for your future
- In addition to provincial observed holidays, salaried team members are covered under Lyft's flexible paid time off policy. The policy allows team members to take off as much time as they need (with manager approval). Hourly team members get 15 days paid time off, with an additional day for each year of service
- Lyft is proud to support new parents with 18 weeks of paid time off, designed as a top-up plan to complement provincial programs. Biological, adoptive, and foster parents are all eligible.
- Subsidized commuter benefits
Lyft is committed to creating an inclusive workforce that fosters belonging. Lyft believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law or by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process. Please contact your recruiter if you wish to make such a request.
Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office at least 3 days per week, including on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid
The expected base pay range for this position in the Toronto area is CAD $108,000 - CAD $135,000, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.
Lyft may use artificial intelligence to screen applicants, however, Lyft employees make the ultimate selection and hiring decisions.
This job fills an existing vacancy.
Ready to apply?
Apply to Lyft
Senior Manager, Operations
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The Pets Table is on a mission to reimagine pet food, one bowl at a time. We believe there’s a better way to feed our good boys and girls. A way that gives every pet - the long-haired, the short-legged, and the spotted alike - a seat at the table, with healthy recipes developed with vets and made from wholesome ingredients that humans trust.
We’re a new brand within the HelloFresh Group which launched in 2023 in the US. We’re incubated within the HelloFresh Group meaning we have the space to operate as a start up whilst also having the many benefits of being part of a larger organization. We’re looking to scale rapidly, to disrupt the pet food industry and to help pawrents improve their furry family members’ wellbeing.
We’re building a strong team and culture for The Pets Table. Every new hire has the ability and is encouraged to contribute to the success of this venture as well as the culture of the team. We know that hiring the right people makes a huge difference.
So, if you’re keen to join a high growth, entrepreneurial company where you can have an impact, then look no further!
Job Description:
The Senior Manager, Operations will be responsible for managing key weekly operations as well as special projects related to product and operations workstreams. You will have the opportunity to deep dive into different functional areas, designing and executing projects. Areas of focus may include Fulfillment Management, Forecasting, Logistics, Operations Tech Enablement and KPI Tracking. The Senior Manager, Operations is highly agile, has a passion for diagnosing and bringing structure to complex business challenges (and is not afraid of getting their hands dirty!), and adept at change and stakeholder management.
You will ...
- Manage key weekly operations tasks to ensure boxes get out on time and correct every week
- Manage relationships and performance of all current and future 3PLs
- Own carrier network strategy to optimize on time performance and cost, including onboarding new carriers
- Manage SCM tech roadmap and ensure order management process runs smoothly daily, including proactively conducting various analyses on weekly tech and order issues
- Optimize and monitor fulfillment and shipping costs to meet margin goals
- Partner directly with COO to spearhead new product and operations related initiatives from inception
- Develop, lead and execute complex cross-functional project plans with clearly defined milestones, timelines, communication plans and task owners. This includes active stakeholder management and maintaining open lines of communication with project sponsors
- Lead continuous improvement projects. This may involve designing and prototyping systems and tools
- Be empowered and encouraged to propose new ideas to improve our product and operations
You are...
- Bold: you’re adventurous, outgoing and optimistic; you’re confident making decisions and taking calculated risk
- Entrepreneurial Spirit: you have the vision, passion, and imagination; you are not afraid to ask, ‘what if’ and constantly challenge the status quo
- Versatile: you roll with the punches and don’t get overwhelmed easily; you enjoy grinding away at issues and have a knack for delivering results in hyper-growth, constantly changing environments
- Analytical: data is your friend; you're able to translate numbers into action and pave the way for efficiency
- Team-oriented: you have a track record of working in cross-functional teams and cultivating collaborative partnerships at all levels and departments of an organization
- Strategic: you recognize and resolve situations that are ambiguous or challenging and use logic to identify alternatives, evaluate, and present approaches to solving complex problems while thinking in terms of contingency plans
- Customer-focused: slightly obsessive-compulsive when it comes to customer experience and strive to deliver a product that is second to none
- Agile —Thrive on shifting priorities and new challenges, willing to move forward without a roadmap, building and driving the needed structure
- A critical thinker — Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
- Enterprising — Seek to take up and start new projects. Able to achieve work with the risk of failure
- Creative — Challenge conventional methods and open to new ideas
- Driven by results — Independently push multiple projects to completion with a sense of urgency. Focus on activities that have tangible business outcomes and require little oversight to move projects forward
- A clear communicator — With solid written and oral communications skills. Able to clearly coordinate and provide information to co-workers
- Ability to influence key stakeholders, work cross-functionally and autonomously
- Goal-oriented with the ability to break complex, unstructured problems down into components of impact and derive quantifiable action items
- Capable of jumping into new challenges, quickly assessing what needs to be done, building a plan and executing flawlessly.
- Self-motivated, driven and able to work effectively both independently and in a team environment
At a minimum, you have...
- Bachelor’s Degree in related Business or operations fields or equivalent education/experience
- At least 5 years of related work experience, ideally with operations and/or data analytics experience
- Experience working in operational areas (ideally manufacturing, retail or similar). Management or operations consulting experience ideal
- Experience working on or managing complex projects in a hands-on analytical environment
- Proven experience establishing, implementing, and executing operational process
- Strong data and analytical skills with the ability to analyze large data sets skillfully by building complex models and identify/resolve problems quickly using sound and professional judgment
- Excellent presentation, communication (oral & written), and relationship building skills, across all levels of management and with technical and non-technical people
- Ability to manage resources, budgets, vendors, and be able to lead and guide projects through completion
You’ll get…
- Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
- Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance.
- Family Benefits - A parental leave top-up program for expectant parents.
- Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
- Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
- Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
- Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!
Working Conditions
It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.
Ready to apply?
Apply to HelloFresh
Who we are:
Who you are:
We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Senior Manager, Demand Generation who will own the strategy and execution of integrated, full-funnel campaigns that drive pipeline and revenue. The projects will vary in scope, complexity, and affected business area. If you love technology, and are keen to join an industry leader — we would love to hear from you!
What you'll do:
As a Senior Manager, Demand Generation, your key area of responsibility will be building a modern, high-velocity demand generation function, lead a team of campaign professionals, and serve as the central force that transforms how Geotab runs campaigns, moving from activity-based marketing to outcome-driven demand generation. You will need to work closely with AVP, Growth & Demand Generation, Segment Marketing, Digital, ABM, Creative, and Sales.
To be successful in this role you will be a self-starter with excellent communication skills, a bias toward shipping fast, and the ability to thrive in a high-growth, "build-it-as-you-go" environment. In addition, the successful candidate will have strong performance marketing instincts with the ability to design full-funnel campaigns, manage complex stakeholder alignment, and drive team accountability toward revenue impact.
How you'll make an impact:
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Own the full-funnel demand generation strategy from awareness and consideration through to pipeline revenue.
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Design and lead integrated campaigns built for how modern B2B buyers buy: AI-influenced research cycles, digital-first discovery, and self-directed evaluation paths.
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Build and maintain the campaign roadmap, balancing strategic priorities with the agility to move on market moments.
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Establish campaign tiering and prioritization framework with clear resource models, execution standards, and performance expectations.
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Lead your team to execute with speed, quality, and consistency, campaigns that are launched on time, on message, and on target.
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Develop and systematize end-to-end campaign execution frameworks: briefing, build, launch, optimize, report. Make excellence repeatable.
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Drive multi-channel campaign execution across paid media, email, content syndication, events, webinars, ABM, and digital, in tight coordination with channel owners.
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Eliminate complexity that doesn't serve performance: streamline workflows, remove bottlenecks, and build processes that make the team faster.
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Partner with Creative to develop high-converting campaign assets, not just beautiful content, but content built to move buyers through the funnel.
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Establish the campaign measurement framework: define what success looks like for every campaign, channel, and segment before a campaign launches.
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Build a culture of experimentation, hypothesis-driven testing of messaging, channels, offers, and formats, with a bias toward shipping fast and learning faster.
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Partnering with Marketing Operations to own campaign analytics and reporting: pipeline contribution, channel efficiency, conversion rates, content performance, and ROI. Surface insights that drive decisions, not just dashboards.
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Work with Marketing Ops and Revenue Ops to ensure attribution is clean, data flows correctly, and pipeline reporting is trusted by Sales leadership.
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Serve as the campaign orchestration hub, bringing together Segment Marketing, Digital, ABM, Creative, Events, and Sales Enablement into a unified, coordinated campaign motion.
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Work directly with Sales leadership to ensure campaigns convert, including tight feedback loops on lead quality, follow-up rates, and campaign-sourced pipeline.
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Lead, coach, and develop a team of campaign managers, setting a high bar for output, ownership, and professional growth.
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Build a team culture defined by accountability, velocity, creative ambition, and relentless focus on revenue impact.
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Drive the adoption of AI-enabled marketing tools and workflows that give your team a competitive edge in speed and scale.
What you'll bring to the role:
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8–12 years of B2B marketing experience, with at least 4–5 years in demand generation or integrated campaign roles within a technology or SaaS company.
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Bachelors in a related field or Post-Secondary Diploma/Degree specialization in Marketing, Business, or a related field (MBA is highly valued).
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Hands-on experience with marketing automation platforms (Marketo, HubSpot, or equivalent), CRM (Salesforce), and campaign analytics tools.
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Proven track record of building or transforming a demand generation function and leading high-performing teams.
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Exceptional cross-functional leadership skills with the ability to influence without authority in complex, matrixed organizations.
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Strong performance marketing instincts: thinking in conversion rates, cost-per-pipeline, and revenue efficiency.
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Excellent communication skills: ability to articulate strategy and mechanics clearly to both executives and campaign managers.
Why job seekers choose Geotab:
Flex working arrangements
Home office reimbursement program
Baby bonus & parental leave top up program
Online learning and networking opportunities
Electric vehicle purchase incentive program
Competitive medical and dental benefits
Retirement savings program
*The above are offered to full-time permanent employees only
How we work:
The annual base salary for this position is the expected annual salary for this role, and may be subject to change. Geotab offers various perks and benefits and other compensation components that an individual may be eligible for. The actual base salary for this position depends on a variety of factors such as but not limited to skills, qualifications, education and overall experience, including the location the applicant lives while performing the job. This also includes equity with other team members and alignment with local market data. All offers of employment are contingent upon proof of eligibility to work and the individual's ability to pass a background check.
Ready to apply?
Apply to Geotab
This is a 12 month fixed term employee contract initially, with a likelihood of extension.
DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.
JOB PURPOSE:
This role is part of our Global Studios team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients.
As an Account Supervisor, you will oversee the delivery of a wide variety of campaigns. You will project-manage the production process end to end and assist in leading a client services team alongside your global counterparts. You will represent DEPT® to our clients, adding value to relationships beyond organizational skills—doing a mix of account management and strategic planning, not your typical suit.
WHAT YOU’LL DO:
- Manage briefs from start-to-finish, ensuring successful delivery to deadlines across multiple campaigns
- Be the face of the account by liaising with clients and managing expectations
- Communicate feedback & plan and manage workloads of the team
- Ensure feedback requirements are met whilst staying true to the brand's values.
- Build a full understanding of the clients business, strategies, objectives, brand, audiences and challenges, advising on the communications solution that best meets their needs, with a view to becoming their trusted adviser
- Work closely with creative teams and to have oversight of all statements of work/proposals
- Ensure the right team is in place to deliver and maintain high standards while adding value wherever possible. Meet success criteria as projects are delivered to time and to budget
- Report back to management with internal and external issues and events that might impact accounts, either positively or negatively
- Maintain a strategic overview of assigned accounts – running regular internal client-facing account reviews. Prove how we are meeting our clients’ objectives through metrics, feedback, research, etc.
- Delegate and allocate responsibilities efficiently to manage projects end-to-end
- Effectively lead teams and inspire others to achieve goals through innovation, quality and excellence
- Match project tasks with opportunities for development so that employee potential is utilised to the maximum
- Mentor, train and manage junior account managers and apprenticeships where available
- Ability to collaborate effectively with team members and clients across multiple time zones.
WHAT YOU BRING:
- Demonstrable agency experience in Client Services, preferably in an Account Supervisor/Senior Account Manager role
- Experience delivering a broad range of multi-channel marketing communications, including digital
- Extremely organized, able to talk about tools and processes used for project management
- Ability to work under pressure and meet deadlines with ease and efficiency
- Deep understanding of production & interactive processes
- Commercially driven with experience handling budgets and timelines
- Proven business development experience and success
- Resource management skills and the ability to handle complex/sensitive issues
- Experience leading others directly or as a mentor
WE OFFER
- A flexible, hybrid/remote working policy
- An excellent salary based on experience and equal pay policies
- Mental health support, and company sick pay scheme.
- 15 days paid holiday annually (plus Public Holidays).
- Refreshments are provided in the office all week
- Enhanced family friendly policies to support new parents.
- Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
- Inspirational Talks, bringing the outside in with regular guest speakers and events.
- Learning and Development, supporting your growth with continuous opportunities to learn and advance.
- Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.
- A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
- Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
- The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
- Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.
The anticipated annual salary range for this position is $70,000 – $80,000 CAD. Salary is based on relevant experience, expertise, and organizational impact.
AI Disclosure: At DEPT®, we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used.
This posting reflects an existing vacancy at DEPT®.
WHY DEPT®?
We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.
We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.
At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.
DIVERSITY, EQUITY & INCLUSION
At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.
Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.
We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.
Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.
Ready to apply?
Apply to DEPT®About AppDirect
Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture—one that enables you to Be Seen, Be Yourself, and Do Your Best Work.
About Tackle, an AppDirect subsidiary
Tackle, a business unit of AppDirect, is the leading solution built to help software companies generate revenue through data-driven Cloud go-to-market (Cloud GTM). Our platform and team help customers identify the right buyers, grow cloud co-sell relationships, and transact efficiently at scale through AWS, Google Cloud, and Microsoft.
Tackle serves more than 500 software companies—including CrowdStrike, HashiCorp, New Relic, and Snyk—from high-growth startups to the largest software companies in the world.
About You
We are seeking a dynamic and customer-centric Customer Success Manager to join our team. This role is tailored for someone who thrives in a collaborative environment and excels at providing exceptional support to a broad customer base. Working alongside another CSM, you will serve as a trusted resource for our customers, ensuring the success and satisfaction of utilizing our platform to scale their cloud GTM efforts. You will manage a low-touch, one-to-many motion by engaging with customers and providing strategic guidance to help them achieve their business objectives. You will also spearhead proactive engagement strategies to drive adoption, retention, and expansion, while collaborating closely with Account Managers on risk mitigation and growth strategies. This role demands a blend of strategic thinking, a results-oriented mindset, and cross-functional collaboration to deliver outstanding value and support to our customers.
What you’ll do and how you’ll have an impact
-
Serve as a responsive resource for a diverse portfolio of customers leveraging our platform, ensuring they have access to the support and guidance needed to maximize and scale their cloud GTM success.
-
Collaborate closely with Account Manager to address retention risk by developing and performing mitigation tactics, and enhance overall customer satisfaction; Partner with your CSM counterpart to ensure a balanced workload and seamless customer support experience.
-
Support the development of, and execution of scalable success programs to drive one-to-many enablement, engagement, and adoption efforts.
-
Provide onboarding assistance, on-demand training, and best practice guidance to empower customers to maximize the value of our platform.
-
Serve as an extension of the Support, Onboarding, and Product teams to provide customers high-quality assistance and solutions, and collaborate cross-functionally to ensure a cohesive customer experience.
-
Facilitate ongoing communications with customers to answer questions, provide updates, and ensure alignment with their GTM goals.
-
Monitor customer health metrics and address concerns flagged by Account Managers to support retention and prevent churn.
-
Identify opportunities for upsell and expansion within the customer base and work closely with the Sales team to execute on them.
-
Document and share customer feedback to help inform product development and improvement initiatives.
-
Stay informed on industry trends, best practices, and competitive landscape to continuously provide value-added insights to customers.
What we’re looking for
-
3+ years of experience in customer success, account management, or a related customer-facing role, preferably in the SaaS or cloud industry.
-
Proven track record of managing a portfolio of customers and driving successful outcomes.
-
Strong understanding of cloud technologies, GTM strategies, and digital marketing concepts.
-
Excellent communication, presentation, and interpersonal skills.
-
Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
-
Analytical mindset with the ability to interpret data and derive actionable insights.
-
Experience working with CRM platforms (e.g., Salesforce) and customer success tools (e.g., Gainsight, Churnzero, Catalyst) is a plus.
At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.
At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: https://www.appdirect.com/about/privacy-notice
At AppDirect, AI tools may assist our recruitment team with administrative automations — always under human oversight. AI tools do not make hiring decisions or solely automated decisions about your candidacy – all decisions are made by our people. By submitting your application, you acknowledge that your information may be processed in this way. You may request access or deletion at any time by contacting privacy@appdirect.com.
#LI-Hybrid
Ready to apply?
Apply to AppDirectAbout AppDirect
Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture—one that enables you to Be Seen, Be Yourself, and Do Your Best Work.
About Tackle, an AppDirect subsidiary
Tackle, a business unit of AppDirect, is the leading solution built to help software companies generate revenue through data-driven Cloud go-to-market (Cloud GTM). Our platform and team help customers identify the right buyers, grow cloud co-sell relationships, and transact efficiently at scale through AWS, Google Cloud, and Microsoft.
Tackle serves more than 500 software companies—including CrowdStrike, HashiCorp, New Relic, and Snyk—from high-growth startups to the largest software companies in the world.
About You
We are seeking a dynamic and customer-centric Customer Success Manager to join our team. This role is tailored for someone who thrives in a collaborative environment and excels at providing exceptional support to a broad customer base. Working alongside another CSM, you will serve as a trusted resource for our customers, ensuring the success and satisfaction of utilizing our platform to scale their cloud GTM efforts. You will manage a low-touch, one-to-many motion by engaging with customers and providing strategic guidance to help them achieve their business objectives. You will also spearhead proactive engagement strategies to drive adoption, retention, and expansion, while collaborating closely with Account Managers on risk mitigation and growth strategies. This role demands a blend of strategic thinking, a results-oriented mindset, and cross-functional collaboration to deliver outstanding value and support to our customers.
What you’ll do and how you’ll have an impact
-
Serve as a responsive resource for a diverse portfolio of customers leveraging our platform, ensuring they have access to the support and guidance needed to maximize and scale their cloud GTM success.
-
Collaborate closely with Account Manager to address retention risk by developing and performing mitigation tactics, and enhance overall customer satisfaction; Partner with your CSM counterpart to ensure a balanced workload and seamless customer support experience.
-
Support the development of, and execution of scalable success programs to drive one-to-many enablement, engagement, and adoption efforts.
-
Provide onboarding assistance, on-demand training, and best practice guidance to empower customers to maximize the value of our platform.
-
Serve as an extension of the Support, Onboarding, and Product teams to provide customers high-quality assistance and solutions, and collaborate cross-functionally to ensure a cohesive customer experience.
-
Facilitate ongoing communications with customers to answer questions, provide updates, and ensure alignment with their GTM goals.
-
Monitor customer health metrics and address concerns flagged by Account Managers to support retention and prevent churn.
-
Identify opportunities for upsell and expansion within the customer base and work closely with the Sales team to execute on them.
-
Document and share customer feedback to help inform product development and improvement initiatives.
-
Stay informed on industry trends, best practices, and competitive landscape to continuously provide value-added insights to customers.
What we’re looking for
-
3+ years of experience in customer success, account management, or a related customer-facing role, preferably in the SaaS or cloud industry.
-
Proven track record of managing a portfolio of customers and driving successful outcomes.
-
Strong understanding of cloud technologies, GTM strategies, and digital marketing concepts.
-
Excellent communication, presentation, and interpersonal skills.
-
Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
-
Analytical mindset with the ability to interpret data and derive actionable insights.
-
Experience working with CRM platforms (e.g., Salesforce) and customer success tools (e.g., Gainsight, Churnzero, Catalyst) is a plus.
At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.
At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: https://www.appdirect.com/about/privacy-notice
At AppDirect, AI tools may assist our recruitment team with administrative automations — always under human oversight. AI tools do not make hiring decisions or solely automated decisions about your candidacy – all decisions are made by our people. By submitting your application, you acknowledge that your information may be processed in this way. You may request access or deletion at any time by contacting privacy@appdirect.com.
#LI-Hybrid
Ready to apply?
Apply to AppDirectPlease note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
About the Role
The Social Media Program Manager is the architect of clarity within a high-volume, fast-paced creative environment. This role requires a high degree of ownership, diligence, and accountability, underpinned by a deep expertise in managing the workflows, schedules, and creative operations of social-led initiatives. Your mission is to transform ambiguous, complex processes into structured, high-performing work streams. Rather than simply participating in the workflow, you will architect the essential infrastructure that empowers our social and creative teams to scale. By maintaining seamless operations, proactively communicating obstacles, and identifying areas for optimization, you serve as the operational catalyst for our internal and external partners—removing friction to deliver world-class social content for the Google Devices ecosystem.
Responsibilities:
- Full-Lifecycle Campaign Program Management: Drive the day-to-day program management of "social-first" launch campaigns, managing dependencies and stakeholders to ensure successful execution from inception to delivery.
- Management of Creative Reviews: Oversee review cycles with leadership and coordinate content approvals among various cross-functional partners. Capture key action items and guide agency partners in applying feedback to keep projects on track. Confirm that all brand, legal, and product requirements are finalized and documented prior to launch.
- Stakeholder Management: Act as the primary POC for workstream owners and XFN stakeholders (Social, Product Marketing, Legal, Creative, Production, Brand, etc.). Facilitate alignment on feasibility, requirements, and next steps through rigorous discussion and group syncs.
- Organizational Alignment & Timeline Management: Synchronize the social team with broader marketing milestones and macro timelines. Act as the primary conduit for information regarding critical gates to ensure all cross-functional deadlines are met.
- Infrastructure & Process Architecture: Proactively identify friction points and architect new workflows. Drive the overhaul of existing systems to ensure the creative infrastructure scales with the team's evolving needs.
- Real-Time Social Operations: Build and enable processes to support reactive social needs and real-time requests without sacrificing creative quality.
- Agency & Resource Management: Oversee vendor staffing and performance, ensuring agency partners are effectively embedded and optimized within our workflows.
- Operational Tooling & Automation: Identify opportunities to streamline processes through technical innovation, partnering with technical leads to implement automation and tools that bring structure to ambiguous workflows.
Key Expectations:
- Strategic Proactivity & Ownership: Lead with confidence as a self-starter who anticipates program needs. You are expected to navigate obstacles independently and proactively champion processes that drive the ecosystem forward.
- Navigating Ambiguity: Thrive in highly ambiguous and fast-paced environments. You are expected to seek out clarity, ask the right questions to uncover hidden requirements, and define clear paths forward for the team when goals, deciders or processes are undefined.
- Clarity Amidst Chaos: The ability to stay grounded and organized despite concurrent workloads and complex, moving parts.
- Relationship Management: Nurture partnerships across the wider business to identify social content opportunities and build trusted processes that benefit the work.
About You
The essentials:
- Extensive experience (6+ years) in Marketing and Program Management, preferably within social media, creative studios, or fast-paced marketing environments.
- Proven track record of building and implementing workflow infrastructure from the ground up.
- Understanding of the interplay between project scoping, budget oversight, and staffing models.
- Proficiency with project management and social media tooling; experience with platforms like Smartsheet, Sprinklr, and Airtable is preferred.
- Experience or strong interest in AI tools and process automation for Marketing.
- Strong communication skills with the ability to lead high-stakes meetings and influence stakeholders.
#LI-KW1
#LI-Hybrid
At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.
This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.
What We Offer
Benefits
- Excellent, full coverage medical, dental, and vision insurance - more about our coverage here!
- Generous PTO and 15 company-wide holidays
- 401k with company contribution
- Paid parental leave
- Work-life balance with an emphasis on personal well-being
- Career growth in a disruptor space & entrepreneurial opportunities within the Monks network
- A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.Monks, Cultura.Monks, and more!
- Authentic commitment to DEI efforts and sustainable growth. (Why Sir Martin Sorrell signed The Climate Pledge here!)
This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.
Monks has provided a compensation range that represents its good faith estimate of what Monks may pay for the position at the time of posting. Monks may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on job-related factors, but not based on a candidate’s sex or any other protected status.
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
Ready to apply?
Apply to Monks
Sr. Manager, Media Strategy and Operations I
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Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
About the Role
We are seeking a highly motivated and strategic Senior Manager I, Strategy and Operations to drive the planning, execution, and optimization of our marketing campaigns. In this role, you will collaborate closely with Product Marketing Managers, agencies, and cross-functional teams to develop clear campaign briefs, manage media initiatives end-to-end, and ensure alignment with business goals. You’ll be a key partner in interpreting campaign data, communicating insights, and guiding future strategies. The ideal candidate combines strong project management skills with a data-driven mindset and excels at improving processes to boost efficiency and impact.
Responsibilities:
- Partner closely with Product Marketing Managers (PMMs) to develop strategic campaign briefs, provide best practice guidance on paid media, social, creative strategies, platform capabilities, and audience-first approaches.
- Lead end-to-end project management for media-related initiatives, ensuring timely execution and alignment with objectives.
- Manage cross-functional collaboration to translate briefs into clear, actionable media recommendations.
- Proactively participate in agency status calls, offering strategic insights and performance updates.
- Analyze campaign data and communicate results clearly to clients and internal teams, driving informed strategy and optimizations.
- Maintain accuracy and completeness of data within asset trackers to support seamless campaign execution.
- Identify and implement opportunities for process improvement, standardization, automation, and documentation to enhance operational efficiency.
About You
The essentials:
- Bachelor’s degree or equivalent practical experience.
- 5+ years of experience in media planning and strategy within a paid media agency or similar environment.
- Strong understanding of digital marketing channels, audience targeting, and data-driven decision-making.
- Excellent organizational skills and keen attention to detail, with the ability to manage multiple projects simultaneously.
- Proficiency in project management tools and advanced skills in Google Sheets and Excel.
- Exceptional written and verbal communication skills.
- Proven ability to collaborate effectively across cross-functional teams and external partners.
- Analytical mindset with a demonstrated ability to translate data into actionable insights.
Not a must, but a plus:
- Hands on keys experience
At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.
Monks is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence. We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under local accessibility laws.
#LI-KW1
#LI-Hybrid
This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.
Monks has provided a compensation range that represents its good faith estimate of what Monks may pay for the position at the time of posting. Monks may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on job-related factors, but not based on a candidate’s sex or any other protected status.
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
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Apply to Monks
Sr. Manager, Media Strategy and Operations I
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About the Role
We are seeking a highly motivated and strategic Senior Manager I, Strategy and Operations to drive the planning, execution, and optimization of our marketing campaigns. In this role, you will collaborate closely with Product Marketing Managers, agencies, and cross-functional teams to develop clear campaign briefs, manage media initiatives end-to-end, and ensure alignment with business goals. You’ll be a key partner in interpreting campaign data, communicating insights, and guiding future strategies. The ideal candidate combines strong project management skills with a data-driven mindset and excels at improving processes to boost efficiency and impact.
Responsibilities:
- Partner closely with Product Marketing Managers (PMMs) to develop strategic campaign briefs, provide best practice guidance on paid media, social, creative strategies, platform capabilities, and audience-first approaches.
- Lead end-to-end project management for media-related initiatives, ensuring timely execution and alignment with objectives.
- Manage cross-functional collaboration to translate briefs into clear, actionable media recommendations.
- Proactively participate in agency status calls, offering strategic insights and performance updates.
- Analyze campaign data and communicate results clearly to clients and internal teams, driving informed strategy and optimizations.
- Maintain accuracy and completeness of data within asset trackers to support seamless campaign execution.
- Identify and implement opportunities for process improvement, standardization, automation, and documentation to enhance operational efficiency.
About You
The essentials:
- Bachelor’s degree or equivalent practical experience.
- 5+ years of experience in media planning and strategy within a paid media agency or similar environment.
- Strong understanding of digital marketing channels, audience targeting, and data-driven decision-making.
- Excellent organizational skills and keen attention to detail, with the ability to manage multiple projects simultaneously.
- Proficiency in project management tools and advanced skills in Google Sheets and Excel.
- Exceptional written and verbal communication skills.
- Proven ability to collaborate effectively across cross-functional teams and external partners.
- Analytical mindset with a demonstrated ability to translate data into actionable insights.
Not a must, but a plus:
- Hands on keys experience
At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.
Monks is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence. We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under local accessibility laws.
#LI-KW1
#LI-Hybrid
This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.
Monks has provided a compensation range that represents its good faith estimate of what Monks may pay for the position at the time of posting. Monks may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on job-related factors, but not based on a candidate’s sex or any other protected status.
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
Ready to apply?
Apply to Monks