About the Team

Our Account Development team partners with merchants across Canada to unlock their full growth potential on DoorDash. Our mission is to give every merchant the tools to grow first-party sales, deliver standout guest experiences, and operate more efficiently. Backed by a powerful suite of products — including Drive On-Demand, Online Ordering, and more — we equip merchants to scale their business on their terms.

About the Role

We’re looking for driven sales professionals to join us as Associate Strategic Account Development Executives. This is a virtual-first, high-velocity sales role where you will introduce merchants to the DoorDash Commerce Platform, run product demos, and guide them through the full sales cycle—from initial outreach to signed agreement.

As part of this team, you’ll build deep product expertise, guide merchants through implementation requirements, and help them modernize their digital ordering experience. This team plays a critical role in scaling DoorDash’s next major product line.

You’ll report to a Strategic Account Development Manager and work primarily with the outbound Commerce Platform team.

This position is fully remote with minimal travel, and the majority of selling is done via cold outreach, outbound prospecting, and Zoom-based discovery and demos.

You’re excited about this opportunity because you will…

• Run a complete, fast-paced sales cycle, from cold outreach through signed contract and handoff to Implementation.
• Drive high-volume pipeline management across a large book of SMB accounts.
• Conduct virtual discovery, demos, and product recommendations tailored to merchant needs.
• Educate merchants on key components of the DoorDash Commerce Platform, including POS integrations, ordering channels, loyalty features, and data insights.
• Address technical and operational objections (e.g., integration capabilities, resource constraints, competing priorities).
• Act as a trusted advisor, helping merchants understand how Commerce Platform can grow revenue and improve operations.
• Partner with cross-functional teams—including Account Managers, Marketing, and Implementation—to ensure a smooth onboarding experience.
• Influence product adoption and play a key role in scaling DoorDash’s next major platform offering.

We’re excited about you because…

• You have 3+ years of closing experience in a high-velocity environment (less may qualify for President’s Club-level performers).
• You are a true hunter, with strong discovery skills and experience conducting outbound prospecting.
• You excel at explaining value propositions, handling objections, and guiding merchants through technical decision-making.
• You can manage a fast-paced pipeline and maintain exceptional organization across a high volume of active prospects.
• You’re comfortable selling SaaS solutions; restaurant tech experience is highly preferred.
• You demonstrate strong cross-functional communication and can collaborate with Account Managers and other stakeholders.
• You are proficient in: Salesforce, Zoom, Chorus, Outreach, Excel and data-driven storytelling
• You confidently lead client-facing conversations and navigate complex or multi-step negotiations.

The Security Product Management team is vital in safeguarding customer trust and making data security a market differentiator that enables MongoDB to succeed in enterprise and regulated industries. Our team's scope is broad and critical, covering a range of features, including Networking, IAM, Data Governance, Encryption, Compliance, and Auditing.

This role can be based out of our Toronto office or remotely in North America.

Responsibilities

• In this role, you will be a key member of security product management making data security a market differentiator that enables MongoDB to succeed in enterprise and regulated industries
• Build a vision for best-in-class data security features such as Resource Policies, Secure by Default at MongoDB, and other security and privacy features that minimize exposure to unauthorized access and risk of data loss. 
• Partner with engineering to develop a prioritized product roadmap and backlog to execute against that vision.
• Deeply understand all aspects of the business - to ensure a business outcome aligned with our broader product, customer, and company goals
• Deepen our understanding of evolving threats and corresponding technologies in data security. Use customer inputs to serve as an expert and propose new innovations or best practices from the industry
• ​​Partner with engineering, legal, research, product marketing, support, sales, and security teams to deepen customer trust as they use MongoDB for their most critical data workloads
• Define and implement key performance indicators (KPIs) and success metrics for security initiatives, ensuring alignment with business objectives and product goals

Requirements

• 5+ years of product management or equivalent experience in enterprise security or platforms
• Experience working with security focused engineers in a diverse team
• Domain expertise in data security
• Experience driving business results through influential leadership across multiple partner teams including engineering, sales, marketing, solution architects and customer success.
• Excellent written and verbal communication skills, including experience presenting to executive leadership
• Proven ability to define and deliver successful product strategies and roadmaps
• Demonstrated experience in defining technical product requirements into an actionable product roadmap
• Understanding of various public cloud providers such as AWS, Azure, and GCP
• Comfortable with stage presence and public speaking
• B.Sc. in Computer Science, or equivalent experience

Nice to have

• Certifications or similar evidence of professional milestone completion and continuous training (such as: CISSP, CompTia Security+, SANS, etc.)
• Community support and participation to advance data and cloud security such as conference or meetup panels and blog or paper authorship
• MBA, M.Sc.+ or equivalent in relevant domain

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 4263343037

Location: 4951 - 110 Avenue SE, Calgary, Alberta

S'more about the team

We are looking for a Food Safety & Quality Assurance Supervisor who will take a hands-on approach to the maintenance and continuous improvement of our food safety management system. Reporting to the FSQA Manager, you will supervise a high-functioning team of FSQA Technicians, providing them guidance and acting as a key decision maker when food safety issues arise.. As part of the Food Safety & Quality Assurance team, you will play a key role in ensuring our customers receive high quality and safe meal kits they feel excited about serving to their families.

Lettuce share what this role will be responsible for

• Assign and monitor food safety related programs, including but not limited to pre-op inspections, environmental monitoring, pest control and GMP monitoring.
• Perform trend analysis on monitoring data; utilize results to drive improvements and close gaps.
• Conduct root cause analysis and implement corrective action plans for product and process non-conformances.
• Work closely with the Quality & Technical Team on product and packaging testing.
• Provide support for HACCP reassessment and new process development activities.
• Manage FSQA-related on-boarding, ad hoc and annual re-training.
• Assist with internal, CFIA and third-party audits and inspection.
• Act as primary escalation point and back-up to FSQA Manager in their absence.
• Manage team scheduling, attend team meetings, assist in complaint investigations and other tasks as assigned by the FSQA Manager.
• Work in compliance with OH&S acts and regulations.
• Use personal protective and safety equipment and clothing as directed by the employer and report workplace hazards and dangers to the supervisor or employer.
• All other duties, as assigned 

Sound a-peeling? Here's what we're looking for

• 3+ years in a food safety or quality assurance role in the food or other regulated industry.
• 1+ years of supervisory experience is considered an asset.
• Post-secondary education in Biological, Chemical or Food Sciences or equivalent experience.
• Understanding of HACCP principles, the Safe Food for Canadians Regulations and GFSI schemes.
• Strong leadership and communication skills.
• Excellent organizational and time management skills.
• Familiar with MS Office, Google Apps and comfortable learning and using new technology.
• Comfortable working in a deadline-driven and fast-paced environment.
• Flexible with working hours for business requirements, including early morning and late-night shifts.

Let’s cut to the cheese, this is why you'll love it here

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• RRSP Matching - Competitive RRSP matching program offered
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Working Conditions

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process. 

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

Interested in joining the HelloFresh team? Don’t be chai, apply! Submit your application in PDF format today.

What You Will Do

We are looking for an Engagement Lead to join our Finance and Operations Delivery Team!

The Engagement Lead will oversee relationships with our enterprise level clients across our Finance and Operations technologies. The ideal candidate will be apt in building strong relationships with strategic clients demonstrated by your ability to understand our clients’ needs and requirements, aligning them with our best in cloud solutions to achieve their goals. The engagement lead is expected to drive strong delivery of existing work which will help lead to adjacent opportunities in different functions, business units, and/or regions within an enterprise ecosystem.

Ideal candidates will be able to:

• Develop trust relationships with a portfolio of major clients 
• Acquire a thorough understanding of key customer needs and requirements
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
• Understand their business processes and advise on best-practices where applicable
• Lead multi-faceted internal teams, balancing SR’s resources to maximize impact to the customer while still focusing on their professional development and career progression
• Ensure the correct products and services are delivered to customers in a timely manner
• Serve as the link of communication between key customers and internal teams
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust
• Play an integral part in generating new sales that will turn into long-lasting relationships
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

Qualifications:

• Proven experience as an engagement/project manager in technology or management consulting
• Experience in sales and providing solutions based on client needs
• Experience with Anaplan, OneStream, Oracle, SAP, or a similar EPM cloud-based technology is a plus
• Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
• Excellent organizational skills
• Ability in problem-solving and negotiation

We take care of you!
As an employee of Spaulding Ridge, you will part of a company that is providing innovative opportunities to impact our clients in a meaningful way.  We believe giving back is core to our values and as part of this effort, you will be given the opportunity to participate in different opportunities throughout the year including SR’s day of service, giving back to our global community. Here are some our great perks and top benefits to highlight:

• Competitive benefits package, including medical, dental, vision, RRSP and Life insurance
• Flexible Time Off
• Paid holiday time
• Paid maternity and paternity leave
• Monthly technology and wellness allowance
• Annual training allowance program

THE POSITION
Our roster has an opening with your name on it

FanDuel is looking for a VIP Manager to work across to look after our most important clients as well as oversee a small team of VIP account managers.

As a VIP Team Manager, you will be directly managing a portfolio of loyal customers, looking to build strong relationships with our VIP customers, and provide an excellent all-round experience. In addition, you will have a small team of VIP Account Managers who you will be responsible for coaching to provide the same above experience to their own portfolios. This position will be in a customer facing environment that requires a good understanding of VIP service and a genuine passion for the online gaming industry.

In addition to the specific responsibilities outlined above, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs.

THE GAME PLAN
Everyone on our team has a part to play

• Manage and retain a portfolio of High Value Players
• Provide an enhanced proactive one stop service to encourage loyalty
• Keep responsible gaming and Compliance at the heart of all we do
• Develop relationships and offer tailored rewards through regular correspondence
• Work alongside other FanDuel departments to increase customer experience
• Meet pre-determined productivity, quality, and Service Level Agreement targets
• Ensure that bonuses, gifts, and hospitality invitations are offered in accordance with business requirements
• Meet and host VIPs at Hospitality events
• Deliver against company responsible gaming protocols
• Manage, mentor and develop a team of VIP Account Managers to provide the above

THE STATS
What we're looking for in our next teammate

• Minimum of 4 years of experience in high end customer service field preferred
• Experience managing a team preferred
• Excellent verbal and written communication skills
• High level hospitality experience preferred
• Knowledge of online gaming industry essential
• People management experience preferred
• Knowledge of sports and/or experience working within a heavily regulated industry is a plus
• Passionate about providing top level service
• Confident and people focused personality
• Excellent analytical skills and experience with Excel
• Strives to meet targets and deadlines
• Excellent organizational and planning skills
• Understanding of Marketing processes preferred
• Willing and able to work non-traditional business hours
• Knowledge of sports and/or experience working within a heavily regulated industry is a plus
• Don’t check all the boxes? That’s okay! We encourage you to still apply if you feel like you possess an adjacent skill set and are interested in learning more about this position. 
  
  

ABOUT FANDUEL

FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio of leading brands across mobile wagering including: America’s #1 Sportsbook, FanDuel Sportsbook; its leading iGaming platform, FanDuel Casino; the industry’s unquestioned leader in horse racing and advance-deposit wagering, FanDuel Racing; and its daily fantasy sports product.  

In addition, FanDuel Group operates FanDuel TV, its broadly distributed linear cable television network and FanDuel TV+, its leading direct-to-consumer OTT platform. FanDuel Group has a presence across all 50 states, Canada, and Puerto Rico.

The company is based in New York with US offices in Los Angeles, Atlanta, and Jersey City, as well as global offices in Canada and Scotland. The company’s affiliates have offices worldwide, including in Ireland, Portugal, Romania, and Australia.

FanDuel Group is a subsidiary of Flutter Entertainment, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT).

This role can be based in Edmonton, Calgary, or Greater Alberta.

PLAYER BENEFITS
We treat our team right

This role may offer the following benefits: extended medical, vision, and dental coverage; life insurance; disability insurance; a retirement program with employer contributions; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation. This role includes 12 holidays and two (2) floating holidays.  FanDuel offers paid sick time in accordance with applicable Canadian law. Check out all our benefits here: FanDuel Total Rewards. *Benefits differ across country and job type.

FanDuel is an equal opportunities employer and we believe, as one of our principles states, “We are One Team!”. As such, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, or any other characteristic protected by provincial, local or federal law. We believe FanDuel is strongest and best able to compete if all employees feel valued, respected, and included.

FanDuel is committed to providing reasonable accommodations for qualified individuals with disabilities. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please email Benefits@fanduel.com.

The Company intends to use artificial intelligence in the process of screening, assessing, and/or selecting applicants for this role.

The applicable salary range for this position is $97,000 - $121,000 CAD, which is dependent on a variety of factors including relevant experience, location, business needs and market demand. This role may offer the following benefits: extended medical, vision, and dental coverage; life insurance; disability insurance; a retirement program with employer contributions; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation. This role includes 12 holidays and two (2) floating holidays.  FanDuel offers paid sick time in accordance with applicable Canadian law.

#LI-Hybrid

If residing within commutable distance to one of our offices, a hybrid schedule would be required (3 days in office, 2 days work from home). Those outside of commutable distance may be considered on a remote basis. 

SUMMARY

Avetta’s SaaS platform connects the world’s leading organizations with qualified suppliers, contractors, and vendors. We bring unmatched visibility to companies through cloud-based technology and human insights to improve supply chair risk and compliance. As a result, we foster sustainable growth for businesses and their supply chains globally. Our SaaS subscription-based software is used by 85k+ active customers in over 100 countries spanning across a wide range of industries. 

The Billing Operations & Systems Manager owns the integrity of billing by ensuring deals, processes, and systems are aligned, scalable, and executable. This role serves as the central authority for billing governance, process design, and solution development, translating complex business requirements into efficient, system-enabled workflows. Acting as a bridge between Sales, Finance, Product, Engineering, IT, Revenue, and Billing, this position drives standardization, automation, and operational control in a high-volume, complex SaaS environment. This role partners closely with system owners and the engineering teams who are responsible for the hands-on system development.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Serve as the global owner and central point of control for global billing operations, defining and enforcing standards, governance frameworks, internal controls, and scalable workflows across intake, validation, approval, and execution.
• Review and approve standard and non-standard deal structures, contract terms, and complex billing scenarios to ensure operational viability and compliance.
• Identify process gaps, inefficiencies, and billing risks by monitoring performance metrics, error trends, and escalations; drive root cause resolution, standardization, and reduction of manual workarounds.
• Act as the escalation point for complex billing issues, ensuring timely resolution and preventing recurrence through process and system improvements.
• Translate complex business requirements, deal structures, and operational needs into structured, system-enabled solutions in partnership with IT, Engineering, and system owners.
• Lead cross-functional initiatives and program launches, partnering with Sales, Finance, Legal, Product, and Customer Success to align deal structures with billing capabilities.
• Develop and maintain SOPs, documentation, and process standards, and provide training and guidance to ensure process clarity, consistency, and audit readiness.

IDEAL EXPERIENCE, EDUCATION & TRAINING:

• Bachelor’s degree in Finance, Accounting, Information Systems, or related field.
• 7+ years of experience in billing operations, finance operations, deal desk, revenue operations , or related functions in a SaaS or subscription-based environment with high transaction volume and complexity.
• Project management or process improvement certifications preferred (PMP, Lean, Six Sigma).
• Demonstrated expertise in process design, re-engineering, and operational scaling.
• Proven experience leading cross-functional projects or programs from concept through execution including both operational and system-based initiatives.
• Experience working with billing, CRM, or ERP systems (Zuora, NetSuite, Salesforce, etc.).
• Experience translating business requirements into operational processes or system solutions and delivery of measurable operational efficiencies.
• Strong decision-making capability with ability to operate in fast-paced and ambiguous environments.
• Advanced Excel skills and experience working with large datasets.
• Strong communication and stakeholder management skills, with ability to challenge and influence.
• Experience in Quote-to-Cash (Q2C) environments within SaaS organizations.
• Proficiency with data tools (SQL, Snowflake, BI platforms).

At Avetta, we are committed to salary transparency to ensure equitable hiring practices and promote trust. The salary range included in this job posting is based on internal and market data and the role's responsibilities. The final compensation offered to a candidate will be determined by several factors, including work location, job-related skills, experience, and relevant education or training.

The salary range for this position is $91,500 - $105,000 USD per year, with a potential bonus.

We also offer a comprehensive benefits package, which includes health, dental and vision insurance, 401(k), and PTO.

Avetta is an equal opportunity employer and values diversity. We encourage individuals from all backgrounds and experiences to apply.

To apply for the Billing Operations & Systems Manager  position, please submit your online application by June 30, 2026. 

#LI-REMOTE

If residing within commutable distance to one of our offices, a hybrid schedule would be required (3 days in office, 2 days work from home). Those outside of commutable distance may be considered on a remote basis. 

SUMMARY

Avetta’s SaaS platform connects the world’s leading organizations with qualified suppliers, contractors, and vendors. We bring unmatched visibility to companies through cloud-based technology and human insights to improve supply chair risk and compliance. As a result, we foster sustainable growth for businesses and their supply chains globally. Our SaaS subscription-based software is used by 85k+ active customers in over 100 countries spanning across a wide range of industries. 

The Billing Operations & Systems Manager owns the integrity of billing by ensuring deals, processes, and systems are aligned, scalable, and executable. This role serves as the central authority for billing governance, process design, and solution development, translating complex business requirements into efficient, system-enabled workflows. Acting as a bridge between Sales, Finance, Product, Engineering, IT, Revenue, and Billing, this position drives standardization, automation, and operational control in a high-volume, complex SaaS environment. This role partners closely with system owners and the engineering teams who are responsible for the hands-on system development.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Serve as the global owner and central point of control for global billing operations, defining and enforcing standards, governance frameworks, internal controls, and scalable workflows across intake, validation, approval, and execution.
• Review and approve standard and non-standard deal structures, contract terms, and complex billing scenarios to ensure operational viability and compliance.
• Identify process gaps, inefficiencies, and billing risks by monitoring performance metrics, error trends, and escalations; drive root cause resolution, standardization, and reduction of manual workarounds.
• Act as the escalation point for complex billing issues, ensuring timely resolution and preventing recurrence through process and system improvements.
• Translate complex business requirements, deal structures, and operational needs into structured, system-enabled solutions in partnership with IT, Engineering, and system owners.
• Lead cross-functional initiatives and program launches, partnering with Sales, Finance, Legal, Product, and Customer Success to align deal structures with billing capabilities.
• Develop and maintain SOPs, documentation, and process standards, and provide training and guidance to ensure process clarity, consistency, and audit readiness.

IDEAL EXPERIENCE, EDUCATION & TRAINING:

• Bachelor’s degree in Finance, Accounting, Information Systems, or related field.
• 7+ years of experience in billing operations, finance operations, deal desk, revenue operations , or related functions in a SaaS or subscription-based environment with high transaction volume and complexity.
• Project management or process improvement certifications preferred (PMP, Lean, Six Sigma).
• Demonstrated expertise in process design, re-engineering, and operational scaling.
• Proven experience leading cross-functional projects or programs from concept through execution including both operational and system-based initiatives.
• Experience working with billing, CRM, or ERP systems (Zuora, NetSuite, Salesforce, etc.).
• Experience translating business requirements into operational processes or system solutions and delivery of measurable operational efficiencies.
• Strong decision-making capability with ability to operate in fast-paced and ambiguous environments.
• Advanced Excel skills and experience working with large datasets.
• Strong communication and stakeholder management skills, with ability to challenge and influence.
• Experience in Quote-to-Cash (Q2C) environments within SaaS organizations.
• Proficiency with data tools (SQL, Snowflake, BI platforms).

#LI-REMOTE

If residing within commutable distance to one of our offices, a hybrid schedule would be required (3 days in office, 2 days work from home). Those outside of commutable distance may be considered on a remote basis. 

SUMMARY

Avetta’s SaaS platform connects the world’s leading organizations with qualified suppliers, contractors, and vendors. We bring unmatched visibility to companies through cloud-based technology and human insights to improve supply chair risk and compliance. As a result, we foster sustainable growth for businesses and their supply chains globally. Our SaaS subscription-based software is used by 85k+ active customers in over 100 countries spanning across a wide range of industries. 

The Billing Operations & Systems Manager owns the integrity of billing by ensuring deals, processes, and systems are aligned, scalable, and executable. This role serves as the central authority for billing governance, process design, and solution development, translating complex business requirements into efficient, system-enabled workflows. Acting as a bridge between Sales, Finance, Product, Engineering, IT, Revenue, and Billing, this position drives standardization, automation, and operational control in a high-volume, complex SaaS environment. This role partners closely with system owners and the engineering teams who are responsible for the hands-on system development.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Serve as the global owner and central point of control for global billing operations, defining and enforcing standards, governance frameworks, internal controls, and scalable workflows across intake, validation, approval, and execution.
• Review and approve standard and non-standard deal structures, contract terms, and complex billing scenarios to ensure operational viability and compliance.
• Identify process gaps, inefficiencies, and billing risks by monitoring performance metrics, error trends, and escalations; drive root cause resolution, standardization, and reduction of manual workarounds.
• Act as the escalation point for complex billing issues, ensuring timely resolution and preventing recurrence through process and system improvements.
• Translate complex business requirements, deal structures, and operational needs into structured, system-enabled solutions in partnership with IT, Engineering, and system owners.
• Lead cross-functional initiatives and program launches, partnering with Sales, Finance, Legal, Product, and Customer Success to align deal structures with billing capabilities.
• Develop and maintain SOPs, documentation, and process standards, and provide training and guidance to ensure process clarity, consistency, and audit readiness.

IDEAL EXPERIENCE, EDUCATION & TRAINING:

• Bachelor’s degree in Finance, Accounting, Information Systems, or related field.
• 7+ years of experience in billing operations, finance operations, deal desk, revenue operations , or related functions in a SaaS or subscription-based environment with high transaction volume and complexity.
• Project management or process improvement certifications preferred (PMP, Lean, Six Sigma).
• Demonstrated expertise in process design, re-engineering, and operational scaling.
• Proven experience leading cross-functional projects or programs from concept through execution including both operational and system-based initiatives.
• Experience working with billing, CRM, or ERP systems (Zuora, NetSuite, Salesforce, etc.).
• Experience translating business requirements into operational processes or system solutions and delivery of measurable operational efficiencies.
• Strong decision-making capability with ability to operate in fast-paced and ambiguous environments.
• Advanced Excel skills and experience working with large datasets.
• Strong communication and stakeholder management skills, with ability to challenge and influence.
• Experience in Quote-to-Cash (Q2C) environments within SaaS organizations.
• Proficiency with data tools (SQL, Snowflake, BI platforms).

#LI-REMOTE

ROLE: XM ACCOUNT TEAM LEAD
TEAM: ACCOUNTS
LOCATION: ALBERTA

COMPANY OVERVIEW
Salt is a North American marketing agency that creates connected experiences through creative, digital & media innovation.

Our mission is to “Earn The World’s Attention” and Salt is built to find, develop, execute, and amplify the ideas that are worthy of our clients’ audiences. We’ve structured our agency to do what’s right for our clients – to connect different perspectives, to work across mediums, and to focus on delivering meaningful, effective results.

We’re committed to living up to the values in our name. “Salt of The Earth” means we value collaborative, humble, hard-working people here. We’re looking for people who are as smart as they are kind because we believe the right talent and the right culture help us do what’s right for our clients.

ROLE OVERVIEW
We are hiring an experienced in-field regional field manager to support a leading Canadian coffee brand and serve as an XM Account Team Lead. This role is focused exclusively on field execution, leadership and commercial vehicle operations.

You will lead mobile activations, manage drivers and brand ambassadors on site, and oversee the safe operation of commercial assets across your region. This is a hands on leadership position for someone confident operating large vehicles, managing technical equipment, and representing the brand in live environments.

You will operate with a high level of independence while maintaining structured communication and reporting to the Senior Manager.

CORE RESPONSIBILITIES

Field Leadership & Execution

• Lead the full execution of mobile and tent based activations from setup to teardown
• Supervise brand ambassadors, and on site team leads
• Act as the primary escalation point for operational or personnel issues in the field
• Ensure all activations meet brand, safety, and quality standards

Fleet & Commercial Vehicle Operations

• Confidently operate 18 to 35 ft commercial box trucks or similar large vehicles and portable generators
• Safely maneuver vehicles and trailers in urban, event, and high traffic environments
• Conduct vehicle inspections and maintain logbooks in compliance with provincial regulations
• Travel regionally and support multi location programs as required
• Maintain basic mechanical awareness and troubleshoot minor vehicle issues when needed
• Follow all safety procedures when working with fuel, power, and mobile equipment systems

Asset & Inventory Oversight

• Ensure mobile assets are clean, stocked, and event ready
• Support inventory tracking across vehicles and storage locations
• Coordinate asset movement and basic maintenance requirements

Reporting & Communication

• Deliver daily field and post event reports
• Track performance metrics including attendance, sampling, and team execution
• Maintain proactive communication with internal leadership regarding program updates

EXPERIENCE & SKILLS

Leadership and Field Management

• Previous experience leading or supervising teams, ideally within experiential, events, or field marketing
• Proven ability to train, coach, and manage brand ambassadors in fast paced environments

Operations and Logistics

• Strong experience managing event operations, mobile assets, or large scale field programs
• Comfortable with physical work including lifting, loading, and extended standing
• Highly organized, with the ability to manage schedules, staffing needs, and regional coverage
• Comfortable working independently and owning responsibilities end to end

Communication and Relationship Building

• Excellent verbal and written communication skills
• Confident acting as the main point of contact for vendors, infield staff and internal management
• Strong relationship builder with a collaborative and solutions focused mindset

Driving, Reporting, and Compliance

• Valid full G driver’s license
• Experience driving commercial vehicle
• Willingness to complete daily travel and driving logs
• Ability to provide a clean driver’s abstract if selected

Adaptability and Availability

• Flexible and available for extensive regional travel
• Available ASAP through the end of December 2026
• Comfortable working remotely from the field

WHAT WE STAND FOR

• Salt of the Earth: We lead with humility, honesty, and heart—always.
• Do What’s Right: No shortcuts. We choose integrity over ease, every time.
• Earn Your Salt: We roll up our sleeves, chase results, and celebrate the journey.
• Make Things Better: We’re solution-seekers, always pushing for smarter ways forward.
• Seek Different Perspectives: Diversity fuels our thinking. Inclusion drives our impact.

The anticipated annual base salary range for this position is $50-55K. Individual compensation within this range is determined based on job-related factors such as experience, skills, level of responsibility, internal equity, and business needs. This range represents the expected base salary for this role and does not include other elements of SALT total rewards program. 

ABM Campaign Manager

Location: Remote (CA-based preferred)

Reports to: Senior Director of Marketing

Type: Full-time

About ZestyAI

ZestyAI is the leading decision intelligence platform for the property and casualty (P&C) insurance industry. Our platform unifies property-level data, predictive AI models, and Agentic AI automation to transform how insurers see, price, and manage risk — from wildfire and severe storms to roof condition and regulatory change. Trusted by many of the nation’s top property insurers, ZestyAI is growing rapidly as we help protect families, businesses, and communities from the increasing impacts of climate and property risk.

We’re expanding our marketing team to bring dedicated execution capacity to our ABM programs — ensuring our highest-priority accounts receive the focused, high-quality work they require.

About the Role

We’re looking for a high-leverage campaign owner who takes a strategic framework and turns it into revenue-driving programs. As our ABM Campaign Manager, you’ll own execution across 1:1, 1:few, and 1:many ABM programs, segmented email programs, landing pages, paid media, and our monthly newsletters.

You’ll work closely with our Senior Director of Marketing and serve as a marketing liaison to BD and Sales on named account programs.

This is an execution-focused role where marketing’s impact on pipeline is visible and measurable. You’ll operate within a defined strategic framework — with clear priorities, focused accounts, and visible revenue impact.

What You’ll Do

•  Lead execution of ABM programs across named accounts and broader segments — email sequences, personalized landing pages, account assets, presentations, and enablement content that helps Sales build credibility and win deals
•  Write and build segmented email programs — nurture sequences, webinar and content promotions, and re-engagement programs — across MailChimp, ActiveCampaign, or equivalent
• Own the strategy and execution of our monthly executive-facing newsletters — coordinating stakeholders, drafting content, managing layout and distribution
•  Build and optimize campaign landing pages in Unbounce or equivalent, including personalized and dynamic pages
•  Manage LinkedIn Ads and other paid media day-to-day — performance pulls, optimization recommendations, and publisher coordination
•  Partner directly with BD and Sales on named account outreach cadence and pipeline-aligned program touches
•  Deliver clear, data-backed program reporting to Sales and Marketing leadership

What We're Looking For

• Minimum of 5 years in an agency or in-house marketing team, supporting enterprise B2B sales cycles; insurance, insurtech, fintech, or similarly regulated verticals strongly preferred
• Demonstrated ABM execution across 1:1, 1:few, and 1:many tiers — has built account-specific programs, assets, and decks end-to-end
• Excellent writer with experience crafting executive-level outreach and multi-segment copy for technical, financial services audiences
• Hands-on proficiency with marketing automation, landing page, and paid media platforms — MailChimp, ActiveCampaign, Unbounce, LinkedIn Ads, or equivalent
•  Structured, autonomous, and comfortable working directly with Sales and BD; understands buying committee dynamics
• Comfortable in a fast-moving, scale-up environment where priorities evolve and execution discipline matters

What Success Looks Like

• ABM programs measurably generate and accelerate engagement and pipeline across named accounts.
• Email programs, newsletters, and landing pages consistently meet or exceed engagement benchmarks
• Named account programs reach and activate multiple stakeholders — not just primary contacts
• BD and Sales describe you as a reliable, high-quality execution partner

This Role Is For You If

• You take genuine pride in shipping polished work — and it shows in everything you send
• You thrive when you own a program, not just a task
• You’re energized by working directly with Sales and BD, not intimidated by it
• You want your output tied directly to pipeline — and you want to see that connection clearly
• You’re self-directed, resourceful, and take ownership from first draft to final delivery

We’re a highly collaborative company of drivers doing work that matters — helping insurers make better decisions about real risk, for real people. If that’s the kind of place you want to build your career, we’d love to hear from you.

Elevate Your Career and Impact at Second Harvest

Location: Flexible, can be based in Vancouver, Calgary, Edmonton, Winnipeg, Ottawa, or Montreal.

Date: April 2026

Department: Volunteer Services

Reports to: Senior Manager, Volunteer Services

Status: Full-Time (New vacancy).

Salary: $60,000 - $70,000 Per Annum Plus Benefits

Work Type: Remote (with occasional in-person responsibilities)

Travel Required – Domestic & National: 30% (approximate)

The Opportunity Awaits—Where Passion Meets Impact!

Second Harvest is Canada’s largest food rescue organization and expert in perishable food recovery.

We rescue surplus, unsold food from across the supply chain and redistribute it to not-for-profits across the country to feed communities. Demonstrating our values of community, environment, integrity, and collaboration, we strive for No Waste. No Hunger.

If you are ready to bring your expertise and innovation to a mission-driven organization, this is your moment.

Enter Second Harvest…

Think we're just about redirecting food surplus? Think bigger.

Here's why Second Harvest is your next career leap:

• Pioneers in food rescue, we are a renowned leader in perishable food redistribution across Canada.
• With a mission fueled by a no-waste, no-hunger ethos, we're not just changing the game—we're rewriting the rules.
• Our strategic approach aligns with the United Nations’ Sustainable Development Goals (SDGs), making every day a step towards global change.

The Role:

As the National Volunteer Engagement Manager, you will work to engage volunteers across Canada and be responsible for supporting the growth of our national volunteer program, with a focus on scaling corporate & community partnerships across the country. The incumbent will work closely with our field operations staff, corporate partners, and community groups to ensure that all volunteer engagement activity is well-executed and meets the high-quality standards for Second Harvest’s volunteer experience.

Your Impact:  

Group Volunteer Engagement (50%):

• Collaborate with our Development Team and corporate stakeholders to co-create meaningful and measurable volunteer experiences.
• Oversee the planning and execution of volunteer logistics for any national Second Harvest initiatives, including but not limited to, community events, food collections, snack packing, Feeding Our Future, gleaning program, etc.
• Work with a network of suppliers and vendors to coordinate the ordering and delivery of event supplies for snack packing.
• Support Second Harvest regional teams with in-person delivery of corporate and community engagement events.
• Provide support with the planning and day-of logistics for any national volunteer appreciation events and National Volunteer Week activities.

Volunteer Coordination (40%):

• Recruit, screen, train, and supervise national volunteers as Second Harvest’s volunteer program expands nationally.
• Maintain an active and engaged roster of community-based volunteers in key markets to support the business goals of each department at Second Harvest.
• Act as liaison between Field Operations staff and volunteers, ensuring that proper volunteer management protocols are being followed
• Provide volunteers with feedback, monitor volunteer satisfaction, and resolve concerns in a timely manner.
• Participate in cross department meetings as required to remain apprised of volunteer requirements.
• Ensure that all volunteers are appreciated and stewarded to maintain a large and dedicated volunteer base.
• Support strategic planning by assessing and evaluating the national Volunteer Program in an ongoing capacity.

Administrative (10%):

• Regularly contribute to monthly/quarterly reports and support the creation of annual reports that include volunteer hours, number of volunteers, and program outcomes.
• Oversee data entry of national volunteers and placements into Raiser’s Edge.
• Perform other related duties as required or assigned to support the overall goals of the organization.

Who You Are:

• Partnership-Minded: you are a people person who can leverage existing relationships to build program success.
• Detail-Oriented: you are proud of your work and know that cutting corners isn’t an option.
• Energized: you are always ready to take on new things and have fun doing it.
• Flexible: constant change motivates you to adapt and grow.
• Technical: you have a high level of proficiency with Microsoft Office Suite of products; you also have experience working with Raiser’s Edge.
• Bilingual: Fluency in English and French is an asset.
• A minimum of three to five (3-5) years experience in the not-for-profit sector, with working knowledge of volunteer programs, community engagement, program management, CSR/employee engagement programs, or event management is ideal.
• Post-secondary education in volunteer management, human resources, social work, or similar field is preferred.

A Robust Compensation Package:

• A competitive salary paired with a robust benefits package.
• Comprehensive group insurance (health, dental, life, AD&D and Long-Term disability)
• Employer match contributions (3%) to a Defined Benefit Pension Plan.
• Access to parental leave top-up.
• 4 weeks of annual vacation & 1 additional day per year of service (max 30).
• 10 paid sick days & 3 personal days.
• Summer Half-Days to further extend long weekends & Winter holiday closure.
• Access to an Employee and Family Assistance Program.
• Professional growth in a role that makes a real difference.
• Flexible work hours and a commitment to work-life balance.

Apply For This Role:

Ready to lead at the forefront of food security and sustainability? Join us at Second Harvest and be part of a team that's not just meeting the standard but setting it. Apply today and be the change you want to see in the world.

Second Harvest uses AI tools to assist with application screening. We monitor these tools to reduce bias and ensure fair evaluation based on skills and qualifications.

Commitment to Equity, Diversity, and Inclusion:

Second Harvest is committed to fostering a diverse and inclusive work environment. We strongly encourage applications from all qualified individuals, especially those from equity-deserving groups, including racialized persons/persons of color, Indigenous peoples, women, persons with disabilities, and members of the LGBTQ2S+ community.

Accessibility & Accommodations:

If you require any accommodations at any stage, please contact us via humanresources@secondharvest.ca and we will work with you to meet your needs.

Account Manager ( Field Sales Representative) 

Who We Are: 

Quadbridge is a fast-growing North American IT solutions provider, empowering businesses to navigate complex challenges daily, through strong partnerships with leading technology providers and close collaboration with our team and customers.

With locations in Kitchener, Montreal and Vancouver, we strive to create an energetic, fun workplace where ambitious, like-minded teammates collaborate, innovate, and thrive as we continue to grow our national footprint.

We are Quadbridge. See how we’re building tomorrow’s solutions, together.

This Role:

Quadbridge is looking for a driven Account Manager in the Greater Calgary Area. This is a high-impact, sales role focused on building strong relationships, prospecting new clients, and delivering tailored IT solutions through a solution-selling approach. If you're a self-starter, with a builder mindset, who thrives on relationship-driven selling, this is your opportunity to make a real impact.

This role will be reporting to the Director General Manager, Western Canada.

Responsibilities:

• Build your own prospecting list, through personal research, then canvas all of your prospects by phone to bring new customers to the company. Your list of prospects can span all of North America – The search for new business opportunities is greatly favored. 
• Outbound calls to new and existing customers in Canada and the United States.
• Continually maintain good relations with your prospects and your customers in order to retain them over the long term, which means: hearing their problems, offering them solutions and advice that meet their needs, being creative to find these solutions.
• Negotiate prices with suppliers in order to offer attractive prices to your customers and increase your profit

Qualifications:

• Minimum of five (2) years of relevant sales experience, with a focus on managing mid-to-large size accounts and navigating complex, long sales cycles.
• Can thrive in an unstructured and dynamic environment
• Entrepreneurial mindset with a self-driven approach to success
• Consistently positive attitude, fostering strong relationships with both clients and team members.
• Passion for emerging technologies, staying up to date with industry trends, and working with cutting-edge solutions.
• Knowledge of Microsoft products and technologies, an asset
   

Why Quadbridge? 

• Invest in Your Future – Benefit from our RRSP program to help you plan ahead.
• Grow With Us – Take advantage of ongoing professional training and development opportunities.
• Comprehensive Coverage – A complete health, dental, life and LTD insurance plan
• Top-Tier Equipment – We provide everything you need to do your best work.
• A Vibrant Workplace – Join us for monthly social and team building events.
• Perks You’ll Love – In our Montreal office, enjoy an onsite chef and gym.
• Stay Connected – Receive a phone allowance to keep you plugged in.
• Bring Your Best Friend – Our offices are pet-friendly!

Work Schedule: 

Monday to Friday, 8:30am-5pm, Remote 

Fulltime, Permanent 

Salary/Wage Range: $60,000–$80,000 per year, plus commission and benefits 

Application Deadline  

May 11th, 2026 

Vacancy Status  

This posting is for an existing vacancy. 

What You Will Do and Learn

We are looking for an Engagement Lead for our Salesforce Practice.

The Salesforce Engagement Lead will oversee relationships with our enterprise level clients. The ideal candidate will be apt in building strong relationships with strategic clients demonstrated by your ability to understand our clients’ needs and requirements, aligning them with our best in cloud solutions to achieve their goals. The engagement lead is expected to drive strong delivery of existing work which will help lead to adjacent opportunities in different functions, business units, and/or regions within an enterprise ecosystem.

Ideal candidates will be able to:

• Develop trust relationships with a portfolio of major clients 
• Acquire a thorough understanding of key customer needs and requirements
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
• Understand their business processes and advise on best-practices where applicable
• Lead multi-faceted internal teams, balancing SR’s resources to maximize impact to the customer while still focusing on their professional development and career progression
• Ensure the correct products and services are delivered to customers in a timely manner
• Serve as the link of communication between key customers and internal teams
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust
• Play an integral part in generating new sales that will turn into long-lasting relationships
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

Qualifications:

• Proven experience as an engagement/project manager in technology or management consulting
• Experience in sales and providing solutions based on client needs
• Experience with Salesforce or similar CRM technology
• Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
• Excellent organizational skills
• Ability in problem-solving and negotiation

We take care of you!

As an employee of Spaulding Ridge, you will part of a company that is providing innovative opportunities to impact our clients in a meaningful way.  We believe giving back is core to our values and as part of this effort, you will be given the opportunity to participate in different opportunities throughout the year including SR’s day of service, giving back to our global community.  Here are some our great perks and top benefits to highlight:

• Flexible Time Off
• Paid holiday time
• Paid maternity and paternity leave
• Monthly technology and wellness allowance
• Annual training allowance program

#LI-KP1

If residing within commutable distance to one of our offices, a hybrid schedule would be required (3 days in office, 2 days work from home). Those outside of commutable distance may be considered on a remote basis.  

SUMMARY

We are seeking a seasoned marketing professional to join our team as a Project Manager. This role is an individual contributor role and will serve as a trusted partner to leadership and cross-functional marketing teams, providing strategic guidance on best practices, emerging technologies (including AI), and operational frameworks that drive growth and efficiency. The ideal candidate will have a strong background in B2B marketing and a passion for leveraging innovation to optimize marketing and sales performance.

In this role, you will drive operational excellence across all marketing functions—designing and enforcing scalable processes, optimizing resource allocation, and ensuring the team delivers effectively against business priorities.

This position bridges strategy and execution, enabling the marketing organization to operate with focus, alignment, and accountability.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Advisory:
• Advise marketing leadership and cross-functional teams on best practices, industry trends, and innovative approaches to enhance marketing effectiveness.
• Technology & Innovation:
• Evaluate and recommend new marketing technologies, including AI-driven solutions, to improve campaign performance and operational efficiency.
• Project Management:
• Lead and manage marketing projects, including budget management, from concept to execution, ensuring alignment with business objectives and timely delivery.
• Sales Enablement Frameworks:
• Develop and implement structured frameworks for Quarterly Business Reviews (QBRs) to help the marketing and sales teams identify and capitalize on opportunities.
• Cross-Functional Collaboration:
• Partner with sales, product, and operations teams to ensure seamless integration of marketing strategies and tools across the organization.

 IDEAL EXPERIENCE

• 7 years of B2B marketing experience, with a proven track record in strategic advisory and technology adoption.
• Strong understanding of marketing technology platforms, AI applications, and data-driven decision-making.
• Exceptional project management skills with the ability to lead complex initiatives across multiple teams.
• Experience in sales enablement and developing frameworks for revenue growth.
• Excellent communication and stakeholder management skills.

PREFERRED QUALIFICATIONS

• PMP certification or equivalent project/program management experience.
• Change management expertise and process improvement skills.
• Agency/vendor management experience.

EDUCATION & TRAINING

• Bachelor’s degree in Marketing, Business, Communications, or related field.
• Certifications in project management, marketing operations, or analytics (preferred).
• Ongoing professional development in marketing leadership and operational excellence.

#LI-REMOTE

What You Will Do and Learn 

The NetSuite Engagement Lead will oversee relationships with our clients across our NetSuite ERP, SuiteSuccess, and related SuiteCloud technologies. The ideal candidate excels at building strong relationships with strategic clients by understanding their business needs and aligning them with NetSuite’s best‑in‑cloud solutions.

The Engagement Lead is responsible for driving successful delivery of current engagements while identifying adjacent opportunities across business units, subsidiaries, and regions within a client’s organization.

Ideal candidates will be able to:

• Develop trusted relationships with a portfolio of major NetSuite clients
• Gain a deep understanding of key customer requirements, business processes, and industry challenges
• Expand relationships with existing customers by continuously proposing NetSuite solutions that support their evolving objectives
• Advise clients on NetSuite best practices, leading practices, and optimization opportunities
• Lead cross‑functional internal teams, including Functional Consultants, Technical Consultants, and Solution Architects, while balancing resources to maximize customer impact and support team members’ career growth
• Ensure accurate scoping, solution alignment, and timely delivery of NetSuite products and services
• Serve as the primary communication link between key customers and internal NetSuite delivery teams
• Resolve client issues and drive risk mitigation efforts to maintain long‑term engagement health and client trust
• Identify and support new sales opportunities that contribute to ongoing, strategic client partnerships
• Prepare and deliver regular status reporting, progress updates, and forecasts to internal and external stakeholders using key account metrics

Qualifications:

• Proven experience as an engagement manager/project manager within ERP technology or management consulting
• Hands‑on experience with NetSuite, including modules such as Financials, Supply Chain, CRM, or SuiteSuccess
• Experience supporting or selling cloud‑based ERP or business applications (e.g., Oracle Cloud, SAP, Workday, Salesforce, Acumatica) is a plus
• Strong communication and interpersonal skills, with the ability to build relationships at all organizational levels
• Excellent organizational, planning, and multitasking abilities
• Strong problem‑solving, negotiation, and customer‑advocacy skills

We take care of you!

As an employee of Spaulding Ridge, you will part of a company that is providing innovative opportunities to impact our clients in a meaningful way.  We believe giving back is core to our values and as part of this effort, you will be given the opportunity to participate in different opportunities throughout the year including SR’s day of service, giving back to our global community. Here are some our great perks and top benefits to highlight:

• Competitive benefits package, including medical, dental, vision, RRSP and Life insurance
• Flexible Time Off
• Paid holiday time
• Paid maternity and paternity leave
• Monthly technology and wellness allowance
• Annual training allowance program

#LI-KP1

Club Monaco is an international men’s and women’s lifestyle brand with a distinctly urban casual point of view, best defined as a play of opposites: mixing vintage with new, hard with soft and eclecticism with minimalism. Each season, Club Monaco offers customers must have fashion and key pieces that together are the foundation of a modern wardrobe.

Overview

The Store Manager contributes to the successful financial growth of the company by ensuring customer service and visual standards exceed expectations, operational integrity in how we operate, and development and promotability of our talent. The store manager is responsible for the overall results of a single store location.

Responsibilities

Leadership Attributes

• Deliver continuous performance feedback and necessary training to store management and sales associates to assist them in meeting their current and future position requirements
• Foster a positive team environment by empowering members to participate and cooperate on store initiatives
• Drive employee engagement through consistent recognition and providing training to improve on performance
• Innovative and entrepreneurial mindset to utilize all tools/support available within framework of business and develop creative approaches to drive topline results
• Provide department insight related to the customer experience and communicates information to district team and corporate office

Customer Experience

• Ensure customer service levels are met and exceeded beyond expectations at every opportunity
• Lead productive customer experience manager segments by facilitating an energized pace, positive service environment, and team development
• Ensure that customer and employee experience are prioritized over workload or tasking
• Motivate and coach store team to achieve personal and store sales goals
• Monitor sales floor and zone coverage to drive sales and maintain customer focus
• Build repeat business by ensuring all client program tools and strategies around data capture, outreach, and follow up are consistently executed
• Ensure store teams receive customer service & product knowledge training to strengthen selling skills
• Model and ensure dress code compliance
• Achieve personal SPH goals*

People & Development

• Recruit quality high level management candidates
• Contribute to long term growth by minimizing turnover, recruiting high level candidates as needed, & maintaining and developing a store team of managers and service associates able to meet service and sales goals
• Ensure management and service associates clearly understand and meet job expectations
• Schedule and facilitate training sessions where needed to develop individual and overall team skills and abilities
• Coach and mentor staff to achieve optimal results including succession planning for current and future positions.
• Lead new hire on-boarding and training

Visual Presentation/Store Maintenance

• Ensure store meets visual merchandising and maintenance standards
• Ensure brand Integrity is reflected to the customer through enhancements in presentation, product, and people
• Train and support store team in the planning and supervision of store flips and regular merchandising needs
• Ensure store works to merchandising/flip calendars
• Provide necessary feedback to the corporate office and field visual teams to drive the business through visual merchandising opportunities
• Foster effective partnership with respective District/Visual/Regional visual manager to align on company initiatives

Financial

• Lead the stores’ business planning process
• Achieve or exceed financial plans through effective planning and management
• Analytical and strategic management of sales and wage budgets to determine and launch actions to meet/ exceed goals
• Ensure disciplined control of all store expenses including payroll, supplies, and other controllable expenses

Inventory Management

• To contribute to company growth through inventory management and the achievement of appropriate gross margin & return on investments
• Maximize on hand inventory by focusing on selling what we own today and actively communicating inventory needs
• Train managers and sales associates in inventory management and supervise physical inventory count
• Train, coach and audit store team regularly to ensure timelines and expectations are being met around markdown execution, promotional set up, merchandising direction, damage processing, consolidations and overall operational standards
• Ensure operational integrity & asset protection compliance in day to day operations & practices

Skills and Requirements

• Requires 3+ years store management experience
• Computer proficiency with MS Office; Outlook, Excel, Word
• Excellent interpersonal skills supporting a team environment
• Excellent English communication - verbal and written
• Excellent time management/project skills
• Strong planning and organizational skills with a sense of priority for deadlines and attention to detail

Physical Demands:

• Hours/days of work can be varied due to the demands of the business
• Must be able to work shift standing and walking and able to lift approx. 20 lbs.
• Must be able to pack, unpack and move stock when supporting in receiving / stocking store functions.

What You Will Do and Learn

We are looking for an Engagement Lead for our Salesforce Practice.

The Salesforce Engagement Lead will oversee relationships with our enterprise level clients. The ideal candidate will be apt in building strong relationships with strategic clients demonstrated by your ability to understand our clients’ needs and requirements, aligning them with our best in cloud solutions to achieve their goals. The engagement lead is expected to drive strong delivery of existing work which will help lead to adjacent opportunities in different functions, business units, and/or regions within an enterprise ecosystem.

Ideal candidates will be able to:

• Develop trust relationships with a portfolio of major clients 
• Acquire a thorough understanding of key customer needs and requirements
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
• Understand their business processes and advise on best-practices where applicable
• Lead multi-faceted internal teams, balancing SR’s resources to maximize impact to the customer while still focusing on their professional development and career progression
• Ensure the correct products and services are delivered to customers in a timely manner
• Serve as the link of communication between key customers and internal teams
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust
• Play an integral part in generating new sales that will turn into long-lasting relationships
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

Qualifications:

• Proven experience as an engagement/project manager in technology or management consulting
• Experience in sales and providing solutions based on client needs
• Experience with Salesforce or similar CRM technology
• Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
• Excellent organizational skills
• Ability in problem-solving and negotiation

We take care of you!

As an employee of Spaulding Ridge, you will part of a company that is providing innovative opportunities to impact our clients in a meaningful way.  We believe giving back is core to our values and as part of this effort, you will be given the opportunity to participate in different opportunities throughout the year including SR’s day of service, giving back to our global community.  Here are some our great perks and top benefits to highlight:

• Competitive benefits package, including medical, dental, vision, 401(K) and Life insurance
• Flexible Time Off
• Paid holiday time
• Paid maternity and paternity leave
• Monthly technology and wellness allowance
• Annual training allowance program

#LI-KP1