Job Title: GO in-person tutor

Job Type: Part-time Hourly, up to 29 hours a week

Location: Boston, MA

School Partners: Match Middle School & Match High School

Schedule:

• Middle School: Mon - Thurs from 7:15 am - 2:45 pm including a 30-minute lunch break (7 paid hours)
• High School: Mon - Thurs from 7:30 am - 2:30 pm including a 30-minute lunch break (6.5 paid hours)
• Mandatory in-person training August 10th & 11th, 8:00 am - 2:00 pm both days
• First day working in school building: August 12th

SNAPSHOT: This is a part-time, in-person tutoring role in Boston for candidates who can commit to a consistent Monday–Thursday school-day schedule at either Match Middle School or Match High School. Tutors work closely with small groups of students in Math, using provided curriculum and lesson plans to build academic skills, confidence, and engagement. This role is a strong fit for dependable, relationship-driven individuals who are passionate about educational equity, communicate proactively, and are comfortable working as part of a school-based team. Ideal for recent graduates, college students, or aspiring educators seeking hands-on experience in teaching, mentorship, or youth development.

JOB SUMMARY

As an in-person tutor with GO Tutor Corps, you will play a critical role in supporting students’ academic success by providing targeted, small-group instruction in Math. While this is a part-time position, tutors are embedded within school communities and contribute meaningfully to students’ daily learning experiences.

We are seeking dedicated and knowledgeable tutors who are passionate about educational equity and eager to make a measurable difference in students' academic achievement. Ideal candidates are skilled at building relationships, adapting to different learning styles, and engaging students in-person through thoughtful, culturally responsive instruction.

Tutors typically work with 3-4 students per session in a supportive environment, helping to drive gains in core academic areas while fostering student confidence and connection. This is a great opportunity for those looking to gain experience in education, mentorship, or youth development — especially recent graduates or those exploring a path in teaching.

Tutors must be able to fully commit to one of the school schedules listed above. Schedules will be finalized during training and will remain consistent throughout the year.

COMPENSATION

• Tutoring: $20 per hour

KEY RESPONSIBILITIES

Deliver Small-Group Instruction

• Provide in-person, small-group tutoring sessions focusing in Math to students in middle or high school
• Use provided curriculum and materials to deliver structured, engaging lessons
• Adapt instruction to meet the individual needs, learning styles, and goals of each student

Support Academic Growth

• Collaborate with school staff to understand students’ academic levels and areas of need
• Track and report student progress using designated tools or trackers
• Implement feedback from coaches, site leads, or teachers to improve instruction and impact

Build Relationships with Students

• Create a welcoming, supportive learning environment that promotes student confidence and participation
• Foster strong relationships with students based on consistency, encouragement, and respect
• Serve as a positive role model, demonstrating professionalism, punctuality, and commitment

Uphold Program Expectations

• Maintain a consistent tutoring schedule and attend all assigned sessions and trainings
• Communicate proactively with site coordinators regarding absences, challenges, or student needs
• Participate in ongoing training and coaching to strengthen your practice and impact

EDUCATIONAL REQUIREMENTS

• Minimum: associate degree or enrolled in higher ed
• If currently enrolled in higher ed, a GPA requirement of 3.0

EXPERIENCE AND SKILLS

Required

• Availability to tutor consistently Monday–Thursday between:
• Middle School Team: Mon - Thurs from 7:15 am - 2:45 pm
• High School Team: Mon - Thurs from 7:30 am - 2:30 pm
• Availability to attend mandatory in-person training August 10th & 11th, 8:00 am - 2:00 pm both days
• Availability to start on August 12th at the school site
• Must be able to travel to your assigned school location; transportation is not provided.  Schools are located at either: 
• Match Middle School: 215 Forest Hills St, Boston, MA 02130
• Match High School: 1001 Commonwealth Ave, Boston, MA 02215
• Strong communication skills and the ability to engage students in a supportive and encouraging manner
• Commitment to educational equity and belief in the potential of all students
• Collaborative mindset and ability to work well in school-based team environments
• Organized, dependable, and responsive to feedback

Preferred

• Prior experience tutoring, mentoring, or working with youth in educational or community settings
• Familiarity with Math instruction at the 6-12 level

INTERVIEW & SELECTION PROCESS

Recruitment Stages

• Application Submission
• Stage 1: One-Way Video Interview - Includes a pre-recorded introduction to the role
• Stage 2: Subject Knowledge Assessment
• Stage 3: Live Interview
• Stage 4: Hiring Decision

Program Placement

• Stage 5: Availability Confirmation
• Stage 6: School Placement

Human Resources & Onboarding

• Stage 7: HR Onboarding

Training

• Stage 8: Asynchronous Training
• Stage 9: Live Training

ABOUT THE JOB 

Anduril’s Talent Strategy, Experience & Enablement team is seeking a TA Onboarding Specialist to own the end-to-end onboarding experience for our Recruiters and Recruiting Coordinators. This is not a generic HR onboarding role — this person will design and execute an onboarding program purpose-built for TA professionals, ensuring every new recruiter and coordinator ramps faster, builds confidence in our tools and processes, and integrates into Anduril’s recruiting culture from day one. 

The right person for this role understands that onboarding a recruiter is fundamentally different from onboarding a software engineer or a finance hire. Recruiters need to learn our ATS, sourcing tools, and CRM. They need to understand our operating principles, interview methodology, and competency framework. They need to know the business lines they support, the hiring managers they’ll partner with, and the technical domains they’ll recruit for. And they need to build credibility with their stakeholders fast — because every week a recruiter is ramping is a week they’re not filling roles. 

You will be the primary point of contact for every new TA hire from offer acceptance through their first 90 days. You’ll partner closely with the Talent Enablement Program Manager on training content, the TA Systems team on tool access and proficiency, and recruiting leadership on business line immersion. If you thrive on building seamless experiences, obsess over the details that make someone feel set up for success, and want to directly impact how fast our recruiting engine scales, this role is for you. 

WHAT YOU’LL DO 

• TA-Specific Onboarding Ownership: Own the end-to-end onboarding experience for all new Recruiters and Recruiting Coordinators — from offer acceptance through 90-day check-in — ensuring a seamless, structured, and confidence-building ramp into their role.
• Recruiter Ramp Program Design: Design and maintain a TA-specific onboarding curriculum that covers ATS/CRM proficiency, sourcing tool training, interview methodology, operating principles and competency framework orientation, business line immersion, and hiring manager relationship-building.
• Role-Specific Onboarding Paths: Build and maintain structured 30/60/90 day onboarding plans for each TA role (Recruiter, Senior Recruiter, Recruiting Coordinator, Sourcer) with clear milestones, proficiency checkpoints, and success criteria.
• Pre-boarding & Day One Readiness: Coordinate pre-boarding logistics: system access, tool provisioning, team introductions, hiring manager connection, and first-week scheduling. Ensure no new hire shows up on day one without everything they need.
• TA Culture & Process Orientation: Conduct engaging TA-specific orientation sessions that go beyond generic company onboarding — instilling a deep understanding of Anduril’s recruiting culture, operating principles (Speed, Autonomy, Scale, Impact), the Behavioral Question Bank, and what “great” looks like in our hiring process.
• New Hire Liaison & Support: Serve as the primary point of contact for new TA hires, providing guidance, answering questions, and proactively identifying when someone is struggling or falling behind on ramp milestones.
• Cross-Functional Partnership: Partner with the Talent Enablement Program Manager to ensure onboarding content stays current and aligned with broader enablement programs. Collaborate with TA Systems on tool training and access. Work with recruiting leadership on business line immersion scheduling.
• Onboarding Materials & Knowledge Base: Develop, refine, and maintain onboarding playbooks, checklists, guides, and resource libraries specific to the TA function. Ensure materials reflect current processes, tools, and best practices.
• Metrics & Continuous Improvement: Track onboarding completion rates, ramp time to first hire, new hire satisfaction scores, and hiring manager confidence in new recruiter readiness. Use data to identify gaps and continuously improve the onboarding experience.
• Feedback Loops & Iteration: Proactively identify friction points in the TA onboarding experience and drive improvements. Gather feedback from new hires, their managers, and their stakeholders to inform iteration. 

WORKS WITH

• Talent Enablement Program Manager (content alignment, training curriculum)
• TA Systems Senior Manager (tool access, ATS/CRM training)
• Recruiting Leadership & Functional Managers (business line immersion, hiring manager intros)
• People Operations (HR onboarding integration, compliance, benefits enrollment)
• New Recruiters & Recruiting Coordinators (primary audience) 

REQUIRED QUALIFICATIONS

• 3+ years of experience in onboarding, people operations, program management, or talent acquisition enablement.
• Direct experience onboarding recruiting or talent acquisition professionals, or strong enough TA domain knowledge to design a credible ramp program for recruiters and coordinators.
• Strong knowledge of onboarding processes, procedures, and best practices — with a bias toward structured, milestone-driven programs over ad-hoc orientation.
• Excellent organizational and project management skills, with the ability to manage multiple new hire cohorts simultaneously without dropping details.
• Exceptional communication and interpersonal abilities, with a customer-service mindset — new hires should feel supported, not processed.
• Strong attention to detail, ensuring accurate and thorough completion of all onboarding tasks, system access, and documentation.
• Proficiency with HRIS, applicant tracking systems (ATS), and recruiting tools — you’ll be teaching new hires to use these, so you need to know them yourself.
• Analytical mindset: ability to track onboarding metrics (ramp time, completion rates, satisfaction scores) and use data to drive improvement.
• Experience working in a fast-paced, high-growth environment where the onboarding program needs to scale with hiring volume.
• Must be a U.S. Person due to required access to U.S. export controlled information or facilities

PREFERRED QUALIFICATIONS 

• Prior experience in a recruiting or talent acquisition role — you’ve lived the ramp yourself and know what new recruiters actually need vs. what onboarding programs typically provide.
• Experience in the defense, aerospace, or a related high-tech industry where cleared talent, mission context, and technical domain knowledge are factors in recruiter ramp.
• Experience designing 30/60/90 day onboarding plans with structured milestones and proficiency checkpoints.
• Background in creating onboarding content: playbooks, quick-reference guides, video walkthroughs, or e-learning modules.
• Ability to work autonomously with discretion and minimal supervision — comfortable owning the full onboarding experience without waiting for direction.
• Prior event coordination experience (orientation sessions, team immersion days, cohort kickoffs). 

POSITION TITLE: Senior Manager, Talent Solutions
REPORTS TO: Senior Director, Talent Solutions
LOCATION: Boston, MA 

About Us:
Per Scholas is a national nonprofit transforming lives through tech career pathways. Our Talent Solutions team builds and maintains strong employer partnerships, helping graduates secure mid-level technology positions while creating equitable career opportunities.

The Role:
We are seeking a Senior Manager, Talent Solutions to lead employer engagement, career advisement, and placement initiatives for our Boston team. This role will expand our employer pipeline, support and develop other managers, and drive alumni success in securing technology jobs. The Senior Manager will play a key role in achieving our 80% job attainment goal per cohort while strengthening Per Scholas’ influence in workforce development.

Key Responsibilities:

Employer Engagement & Partnerships (30%)

• Build and manage relationships with local and national employers to secure job placements.
• Attend networking events, job fairs, and other forums to capture connections and expand partnerships.
• Lead research, sector analysis, and pitch development to drive strategic placement initiatives.
• Serve as a strategic voice in employer engagement practices and workforce trends.
• Coach and mentor Talent Solutions managers to enhance employer outreach and placement strategies.
  
  

Career Advisement & Alumni Support (50%) 

• Provide advanced career guidance to graduates and alumni on job attainment and career growth.
• Conduct one-on-one and small group advisement sessions, preparing graduates for interviews and job applications.
• Lead alumni engagement programs and workshops to ensure ongoing career support.
• Support managers in delivering high-quality career advisement and alumni support.
  
  

Data & Program Oversight (20%)

• Oversee placement and outcome data in Salesforce and other systems
• Complete alumni event data entry into Salesforce
• Provide employer feedback to inform curriculum and services.
• Support managers in tracking team performance and achieving Talent Solutions goals.
  
  

What You Bring:

• Experience in HR, recruiting, career development, workforce development, or business development.
• Proven success in talent placement, employer engagement, and job readiness.
• Strong network and ability to build new employer partnerships.
• Data-savvy and metrics-oriented; familiarity with Salesforce or similar platforms.
• Tech-savvy and comfortable using social media and digital tools for outreach, including HubSpot.
  
  

Personal Attributes:

• Strategic, results-driven, and mission-focused.
• Collaborative and flexible, able to work cross-functionally while driving independent initiatives.
• Strong communicator and effective mentor.
• Highly organized, detail-oriented, and able to manage multiple priorities.
• Committed to Per Scholas’ mission of creating equitable career pathways in technology.

#LI-Onsite

For this role specifically, we are targeting a salary range between $65,000/year and $70,000/year. The difference in salary is typically determined by several factors, including the geography in which the selected candidate resides and alignment with qualifications and experience.

Director of Graduate Student Life

Boston University Hillel

Role Overview

Are you interested in a career filled with meaning and purpose, with opportunities that will stretch and grow you as a professional and leader? Join Boston University Hillel as Director of Graduate Student Life and embark on a structured development plan and career progression designed to prepare you for senior leadership at BU Hillel or elsewhere in the nonprofit world. BU Hillel serves more Jewish students than any private university in the United States. In this growth-oriented role you will lead the graduate student life pillar, serving roughly 2,000 Jewish graduate students across BU’s 17 graduate schools and 373 programs. This position is ideal for someone committed to our mission and ready to develop into a senior leader (Assistant Director, Associate Director, or Executive Director) within BU Hillel or the broader Jewish organizational world.

This role reports to the Executive Director and works closely with the CEO and COO. Candidates should embrace and advance BU Hillel’s mission to be proudly Jewish, engage in Jewish community, and be lovers of Israel. 

Growth, Coaching, and Professional Development 

We are committed to your growth. You will receive:

• Weekly 1:1s with the Executive Director.
• Regular coaching and mentoring sessions with the CEO and COO.
• Access to a professional coach in year two of your tenure.
• Introductions to mentors across the Boston Jewish community and within the Hillel movement globally.
• Ongoing training from BU Hillel and Hillel International in programmatic, educational, and leadership skills to prepare you for senior roles.

What You'll Do

Graduate student life strategy and execution

• Build and implement a comprehensive strategic engagement plan for ~2,000 Jewish graduate students across campus.
• Serve as both architect and solo practitioner: design programs, run day-to-day work, and evaluate impact.
• Oversee religious life programming: Shabbat dinners and services, holiday programs, Israel-related events, and ritual leadership.
• Teach and lead Jewish learning seminars, centering Jewish text and values; collaborate with senior rabbinic leadership on curriculum and content.
• Receive training and mentorship to prepare for advancement into senior leadership.

Student engagement and outreach

• Lead marketing and communications for BU Hillel student life team (emails, social media, website) and supervise interns.
• Own outreach across all 17 graduate schools and partner with college staff and student groups.
• Conduct daily 1:1 meetings with graduate students for onboarding, retention, and relationship-building.
• Recruit, mentor, and support student leadership cohorts (e.g., engagement interns).
• Guide students in launching passion projects and campus initiatives.
• Manage and analyze CRM data to measure engagement and inform growth strategies.

Jewish life and learning

• Develop, recruit for, and teach 2–3 Jewish learning fellowship classes per semester.
• Integrate Jewish education into social and cultural programming campus-wide.
• Organize monthly Shabbat dinners at Hillel and in student homes/apartments.
• Plan holiday services, meals, and celebrations for graduate students (High Holidays, Sukkot, Chanukah, Purim, Pesach, etc.).
• Serve as ritual leader for kiddush, motzi, Shabbat services, and other practices.

Day-to-day examples

• Meet students for coffee or meals to learn priorities and co-create plans.
• Design and run engagement programs across diverse graduate schools and disciplines.
• Convene conversations with student leaders of diverse backgrounds to build partnerships.
• Use 1:1 conversations and CRM insights to scale programs with depth and reach.
• Work evenings/weekends for Shabbat and holiday support as needed.
• Participate in professional development and lead Jewish learning sessions.

Who You Are

We seek an organized, driven, mission-focused professional who demonstrates Jewish leadership, strong project and people management skills, and the ability to inspire commitment and action. We welcome candidates from a variety of backgrounds—Jewish organizations, higher education/student affairs, philanthropy, community organizing, social services, and for-profit sectors. This role is especially well suited to professionals from the for-profit sector who enjoy fast-paced, results-oriented environments and seek more meaning and purpose; applicants from nonprofit and Jewish communal backgrounds are also strongly encouraged to apply.

• 3–5 years of professional experience preferred.
• Bachelor’s degree required; graduate degree preferred (e.g., Jewish studies, rabbinic training, education, social work, business, nonprofit management).

What You’ll Receive

• High-level professional development and leadership training to prepare you for senior roles.
• Mentoring and career coaching during and after your tenure.
• A broad network of colleagues throughout the Hillel movement and the Boston Jewish community.
• Travel opportunities domestically and internationally.
• A comprehensive benefits package, including health insurance, Tax Deferred Retirement Plan, Life/AD&D and Long-Term Disability, Flexible Spending Plan, generous vacation/sick time, and parental leave.
• Salary: $60,000–$80,000, depending on experience.

About Boston University Hillel

Boston University Hillel is at the hub of a thriving city of Boston, right near Fenway Park. Home to 4,000 Jewish undergraduates and 2,000 graduate students, BU Hillel’s mission is to inspire students to be proudly Jewish, engage in Jewish community, and be lovers of Israel.

Boston University Hillel is affiliated with Hillel International. Hillel International enriches the lives of Jewish students so they may enrich the Jewish people and the world, and envisions a world where every student is inspired to make an enduring commitment to Jewish life, learning and Israel.

In this role, you will…

• Lead Strategic Change: Drive the end-to-end change management strategy for enterprise-level marketing operations initiatives, ensuring successful service delivery and high user adoption.
• Apply Change Management Frameworks: Evaluate and apply the most effective organizational psychology and behavioral frameworks to architect customized transition strategies that meet the unique needs of each client environment.
• Engage Executive Stakeholders: Act as a strategic advisor to senior marketing leadership, translating complex operational shifts into clear business value and organizational readiness.
• Manage and Mentor: Lead a high-performing team of direct reports, fostering a culture of professional growth and excellence in change management execution.
• Bridge Strategy and Execution: Partner with technical architects and technologists to ensure that system implementations (e.g., Workfront, Martech) are supported by robust human-centric transition plans.
• Measure Impact: Define and track success metrics related to service delivery excellence, employee engagement, and platform proficiency to demonstrate ROI.
• Drive Iterative Change: Implement agile change management methodologies, utilizing real-time adoption data and user feedback loops to pivot strategies and ensure continuous alignment with evolving marketing objectives for our clients.
• Strengthen Change Maturity: Establish proactive change readiness assessments and resiliency training programs that equip our clients employees at all levels to navigate high-frequency operational transitions with minimal friction.
• Lead AI Workshops and Assessments: Facilitate client-facing sessions focused on the cultural and organizational shifts required for AI adoption, including leadership alignment, stakeholder buy-in, change readiness, and overcoming resistance to new ways of working.

Be Accountable and Responsible

• The Change Blueprint: Architect and execute comprehensive change management frameworks that allow our enterprise clients to transition seamlessly through complex transformations.
• AI Change Readiness: Develop and maintain a repeatable workshop curriculum for AI enablement and adoption that can be tailored to client maturity levels, covering cultural readiness, mindset shifts, and skills development planning.
• Stakeholder Alignment: Secure active and visible sponsorship from executive leaders to mitigate resistance and accelerate adoption.
• Team Performance: Oversee the workload and output of Architects and Technologists, ensuring all Change Management deliverables meet MERGE quality standards
• Risk Mitigation: Proactively identify and manage potential points of resistance or "change fatigue" within client organizations, providing clear mitigation strategies.
• Continuous Improvement: Standardize change management playbooks and documentation to ensure scalability and repeatability across the Marketing Operations department.

Qualifications We’re Looking For

• Experience: 5+ years of experience in change management or organizational development, with at least 3 years in a leadership role managing direct reports.
• Executive Presence: Exceptional communication skills with the ability to influence and build deep trust with CMOs and C-suite stakeholders.
• Analytical Mindset: Ability to use data and feedback to pivot strategies and demonstrate the tangible impact of change initiatives.
• AI Fluency: Working familiarity with AI tools and their organizational implications; experience facilitating technology adoption programs involving emerging or rapidly evolving platforms is strongly preferred.
• Education: Bachelor’s degree or equivalent experience.

At MERGE, we’re committed to fostering an environment where our team members can thrive in both their careers and personal lives, ensuring they feel supported and empowered to succeed.

MERGE believes in transparency and equity. In accordance with state regulations, we’re proud to include salary ranges in our job postings to ensure fair compensation practices.

The salary range for this role is $139,000 - $168,000, based on the individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.  

MERGE is proud to invest in benefits that include meaningful Medical, Dental, Vision, Life Insurance, 401K, Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time off & Holidays plus many other benefits and rewards.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

#LI-DP1

#LI-HYBRID

Role Overview 

We are looking for a dynamic Learning and Development Manager to help shape and deliver training programs that strengthen our consulting capabilities and foster professional growth across the firm. This role is ideal for someone who thrives on collaboration, organization, and continuous improvement. 

This role will work closely with the Director of Learning and Development to design, coordinate, and implement training curriculums for each of our practice areas. The Manager will collaborate extensively with practice leaders, subject matter experts, and internal training teams to ensure our programs align with business priorities and deliver measurable impact. Over time, this role will expand to include project management responsibilities for the creation and delivery of additional company-wide training initiatives.  

Key Responsibilities 

• Practice Area Curriculum Development: Partner with practice area leaders to develop, organize, and maintain training curriculums tailored to each practice area 
• Coordinate Training Delivery: Coordinate program logistics and ensure smooth execution, including scheduling, materials, facilitators, and participant communications 
• Thought Partner: Collaborate closely with L&D and People Strategy leadership to align learning initiatives with strategic business goals 
• Integration and Onboarding: Lead the integration and onboarding process for new hires, ensuring a smooth transition into the firm 
• Internal Training Team Collaboration: Work closely with internal training teams to align content and delivery approaches across firmwide and practice-specific programs 
• Program Management and Coordination: Manage L&D internal meetings, including setting agendas, tracking attendance, recording minutes, and outlining next steps; oversee and track workstream progress and deadlines, and coordinate scheduling & tracking of key training sessions. 
• Oversight of Internal Initiative: Manage and oversee internal learning and development initiative, managing the workstreams, and providing guidance on execution of development goals.   
• Assess L&D Effectiveness: Collect feedback, measure program effectiveness, and support continuous enhancement of learning offerings, considering new modalities where appropriate 
• People Strategy Leadership Team: Actively participate as a member of the People Strategy Leadership Team, coordinating with various people strategy disciplines to ensure a cohesive and integrated approach to learning and development 
• Other Duties as Assigned: Support the Director of Learning and Development on strategic initiatives that expand the L&D function’s reach and impact across the firm 

Qualifications  

• 5+ years of proven experience in learning and development, preferably within a consulting or professional services environment 
• Strong content creation and instructional design skills 
• Proven ability to deliver impactful and engaging training sessions, consistently achieving positive ROI and receiving excellent participant feedback 
• Prior experience as a consultant in life sciences strategy consulting is a plus 
• Excellent communication and facilitation abilities 
• Ability to collaborate effectively with senior leadership and cross-functional teams 
• Commitment to fostering an inclusive and diverse workplace 
• Strong organizational and project management skills 
• Proficient in Microsoft Office Suite, especially PowerPoint 
• Ability to work out of our Boston or New York offices at least 40% of the time 

The starting salary for this position is $130,000. 

In addition to the base salary, you will be eligible for an annual discretionary performance bonus, and a comprehensive benefits package.  

Senior Manager, Professional Development

Lead a team of project managers responsible for delivering and scaling IANS’ professional development products. Drive client engagement, product performance, and cross-functional alignment to support revenue growth and participant outcomes.

Requires a minimum of 3 days onsite in Boston Office

$104,000 - $130,000 + bonus

Goals and Objectives:

• Manage, coach, and develop project managers to ensure consistent execution and high-quality delivery across programs.
• Set priorities, allocate resources, and serve as the senior escalation point for client, product, and operational issues.
• Foster a culture of accountability, continuous improvement, and data based decision-making.

Regular Responsibilities:

Product Strategy & Growth

• Evaluate product performance and identify opportunities to enhance value, scale delivery, and drive growth.
• Lead product improvement initiatives, partnering with Technology, Product, and BI to inform roadmap decisions and optimize user experience.
• Use data and client insights to shape program evolution and future capabilities.

Client Engagement & Stakeholder Partnership

• Oversee participant onboarding and engagement strategy to ensure clarity of goals and program impact.
• Partner closely with Sales and Account Managers to elevate client experience, support renewals, and strengthen alignment with client needs.
• Gather and synthesize client and participant feedback to inform improvements and future enhancements.

Operational Excellence & Process Innovation

• Oversee operational workflows, ensuring accuracy in reporting, Faculty payments, session logistics, and curriculum delivery.
• Drive process improvements and cross-functional initiatives that enhance scalability and operational efficiency.
• Maintain strong partnerships with BI, Technology, and internal stakeholders to improve systems, workflows, and program reporting.

Business Insight & Cross-Functional Leadership

• Provide strategic insights on product performance, client trends, and operational risks to senior leadership.
• Partner with Sales, Finance, Marketing, and Analytics to support forecasting, pricing, product positioning, and go-to-market planning.

Preferred Qualifications

• 7+ years in professional development, L&D, product delivery, or program management, ideally in a professional services environment.
• 3+ years leading and developing teams with a strong coaching mindset.
• Strong client communication skills with the ability to manage escalations and influence stakeholders.
• Demonstrated success improving operational processes and scaling program delivery.
• Solid business acumen and comfort with forecasting, pricing, performance reporting, and running profit and loss with understanding of margins.

Customer Education Specialists nurture growth and foster community among Klaviyo’s customer base. You’ll own the adaptation and execution of educational materials provided by the Curriculum Development Team. The training formats include, but are not limited to, small group trainings, large webinars, in-person events, and personalized in-person workshops. You’ll collaborate closely with fellow members of the Customer Education team, marketing, sales, and customer success more broadly to get customers the information they need. Your key partnership will be with the Curriculum Development team - aligning on key learning objectives, measuring success, and iterating based on quantitative and qualitative information.

This role is for a highly passionate and results-driven individual who thrives on data and excels in live presentation settings. You will be responsible for driving adoption and success across a customer base of thousands of emerging brands by deploying various training formats. You must be an expert communicator and project manager, capable of writing and speaking in a way to inspire and drive action, and you will need to be exceptionally clear and direct to drive teams of cross-functional groups to meeting challenging goals. We are interested in individuals who enjoy finding creative solutions to unique problems, who thrive in challenging situations, and want to apply these skills to solve problems for customers using our software at scale.

How You'll Make a Difference

• Facilitate customer success and growth by driving key training-related KPIs (e.g., product adoption, feature usage, customer retention) throughout the customer lifecycle.
• Support a rapidly growing customer base while balancing an ‘at-scale’ mentality with a customer-centric approach.
• Develop and launch new 1-to-many training strategies that increase overall training attendance and content consumption.
• Deliver engaging trainings to a variety of audience sizes from 1-on-1 to sessions over 1k attendees.
• Deliver actionable insights to stakeholders that directly inform curriculum changes or product feature roadmaps.
• Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.

Who You Are

• You’re a customer success champion with a track record for building and nurturing relationships through live trainings and webinars.
• Exceptional project management skills with a proven track record of managing projects to successful, on-time completion.
• Stellar written and verbal communication skills across all channels (in-person, phone, video, and email).
• Proven comfort and experience presenting live, on camera, and creating digestible and engaging live sessions and videos; you are an exceptional storyteller.
• You thrive on data and use Excel, Tableau, or similar software, to turn data into actionable insights.
• You are passionate about marketing, especially engaging DTC brands, and ideally have a strong background in marketing.
• You effectively balance smart strategy with relevant content that helps businesses grow while hitting challenging goals.
• You thrive in a fast-paced, adaptable environment with multiple priorities.
• You enjoy working on collaborative cross-functional teams.
• You ideally have experience using ecommerce platforms and advising customers on marketing strategy.
• You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.

Customer Education Specialists nurture growth and foster community among Klaviyo’s customer base. You’ll own the adaptation and execution of educational materials provided by the Curriculum Development Team. The training formats include, but are not limited to, small group trainings, large webinars, in-person events, and personalized in-person workshops. You’ll collaborate closely with fellow members of the Customer Education team, marketing, sales, and customer success more broadly to get customers the information they need. Your key partnership will be with the Curriculum Development team - aligning on key learning objectives, measuring success, and iterating based on quantitative and qualitative information.

This role is for a highly passionate and results-driven individual who thrives on data and excels in live presentation settings. You will be responsible for driving adoption and success across a customer base of thousands of emerging brands by deploying various training formats. You must be an expert communicator and project manager, capable of writing and speaking in a way to inspire and drive action, and you will need to be exceptionally clear and direct to drive teams of cross-functional groups to meeting challenging goals. We are interested in individuals who enjoy finding creative solutions to unique problems, who thrive in challenging situations, and want to apply these skills to solve problems for customers using our software at scale.

How You'll Make a Difference

• Facilitate customer success and growth by driving key training-related KPIs (e.g., product adoption, feature usage, customer retention) throughout the customer lifecycle.
• Support a rapidly growing customer base while balancing an ‘at-scale’ mentality with a customer-centric approach.
• Develop and launch new 1-to-many training strategies that increase overall training attendance and content consumption.
• Deliver engaging trainings to a variety of audience sizes from 1-on-1 to sessions over 1k attendees.
• Deliver actionable insights to stakeholders that directly inform curriculum changes or product feature roadmaps.
• Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.

Who You Are

• You’re a customer success champion with a track record for building and nurturing relationships through live trainings and webinars.
• Exceptional project management skills with a proven track record of managing projects to successful, on-time completion.
• Stellar written and verbal communication skills across all channels (in-person, phone, video, and email).
• Proven comfort and experience presenting live, on camera, and creating digestible and engaging live sessions and videos; you are an exceptional storyteller.
• You thrive on data and use Excel, Tableau, or similar software, to turn data into actionable insights.
• You are passionate about marketing, especially engaging DTC brands, and ideally have a strong background in marketing.
• You effectively balance smart strategy with relevant content that helps businesses grow while hitting challenging goals.
• You thrive in a fast-paced, adaptable environment with multiple priorities.
• You enjoy working on collaborative cross-functional teams.
• You ideally have experience using ecommerce platforms and advising customers on marketing strategy.
• You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.

Your Impact
Axon is seeking a highly motivated and experienced Program Manager, Adoption & Enablement to drive internal enablement and customer adoption throughout the Fusus lifecycle, with particular focus on training delivery, curriculum development, quality assurance, and post-deployment sustainment support.

This role combines program ownership with hands-on instructor-led training, ensuring both internal Axon teams and external law enforcement customers can successfully adopt Fusus workflows. Success requires the ability to teach not only platform functionality, but also the technical concepts that underpin effective deployments, while translating real-world operational use cases into scalable enablement experiences.

The ideal candidate is a strong cross-functional partner with an operational understanding of Axon Fusus, excellent facilitation skills, and the ability to independently deliver training and enablement. This role is critical in helping customers transition smoothly from deployment to sustainment while maximizing product utilization, operational readiness, and long-term outcomes.

What You’ll Do
Location: US-based Axon hub sites (Atlanta, Boston, Denver, Scottsdale, or Seattle metro areas)
Travel: Approximately 50%
Reports to: Sr. Director, RTO SaaS Delivery

Key Responsibilities

Adoption & Enablement Program Ownership

• Own and execute adoption and enablement programs for the Axon Fusus platform across internal and external audiences.

• Serve as a trusted authority on Axon Fusus functionality and operational best practices across deployment and sustainment.

• Develop and execute training plans aligned with implementation timelines, onboarding needs, and product releases.

• Track adoption and readiness outcomes, identify gaps, and implement continuous improvements.

• Partner cross-functionally with Product, Engineering, Program Management, Enablement leaders, instructional designers, and technical writers to improve training quality and overall enablement effectiveness.

• Provide structured feedback from training sessions and customer engagements to inform product usability improvements and adoption strategy.

Curriculum and Internal Enablement

• Design, maintain, and continuously improve role-specific curricula for internal stakeholders and customers supporting the Fusus deployment and sustainment lifecycle.

• Standardize learning objectives and delivery approaches to ensure consistent and repeatable training experiences.

• Train deployment teams and internal cross-functional stakeholders on Fusus functionality, integrations, and deployment considerations.

• Enable internal teams to confidently support implementation, integration, and troubleshooting discussions with customers.

Instructor-Led Training Delivery

• Deliver high-quality instructor-led training to internal teams and external law enforcement customers.

• Facilitate foundational, intermediate, and advanced workflow training with operational and technical context.

• Lead scenario-based sessions built around real-world operational use cases.

• Independently deliver routine training without reliance on senior program managers.

• Develop scalable training programs such as recurring webinars, virtual or in-person seminars, and feature update briefings.

Sustainment, Escalations & Quality Validation

• Serve as a post-deployment enablement resource supporting customer sustainment and ongoing adoption.

• Act as an escalation point for post-deployment issues, helping reduce support burden on Project Leaders and deployment teams.

• Support deployment validation and readiness assessments through checklists, criteria, and quality assurance processes.

• Identify recurring issues and translate findings into improvements across training, enablement guidance, and curriculum updates.

Qualifications

Required

• Proven experience delivering instructor-led training to professional audiences of more than 50 participants.

• Experience developing and executing structured training or enablement programs.

• Strong facilitation skills with the ability to engage both technical and operational audiences.

• Demonstrated ability to teach functional workflows and applied technical concepts with credibility.

• Ability to operate independently in front of customers and internal stakeholders.

• Proven ability to improve programs and processes using feedback, performance data, and evolving product or business needs.

Strongly Preferred

• Background in law enforcement, public safety, emergency management, or similar operational environments.

• Experience training or supporting public-sector customers.

• Experience working with video management systems, real-time operations centers, or situational awareness platforms.

• Hands-on experience supporting technical deployments or integrations in enterprise environments.

High-level working knowledge of:

• IP networking fundamentals

• RTSP and video streaming concepts

• DVR/NVR systems and camera infrastructure

• Network connectivity, ports, firewalls, and bandwidth considerations

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Employee Resource Groups (ERGs)
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Customer Education Specialists are responsible for executing day-to-day content operations and will create high-quality, relevant, and engaging content to help Klaviyo customers grow their businesses. 

You’ll create strategic content across a variety of different formats, but primarily written and video content. You’ll collaborate closely with fellow members of the Curriculum Development team, marketing, sales, and customer success to create interesting and educational resources.

Curriculum Development’s mission is to enable our customers to grow through self-serve content, so you’ll be playing a critical role in helping both Klaviyo and its customers achieve business goals. 

A successful candidate has a strong background in marketing strategy, and is an exceptional storyteller and writer. You are also comfortable on camera and know how to create digestible and engaging videos. You’ll have a thorough understanding of the eCommerce marketing landscape, and how to keep the quality of content consistent with Klaviyo’s brand. 

You’ll be part of the Curriculum Development team and report to Klaviyo’s Manager of Curriculum Development. 

How You'll Make a Difference:

• Research, write, & conceptualize content. You’ll work collaboratively with a team of video producers and designers to turn your words,research, and strategies to life through courses, lessons, and other on-demand learning resources.
  
  
• Pitch content ideas. You’ll understand Klaviyo’s customers, their challenges and opportunities, and you’ll regularly contribute ideas for high-quality content.
  
  
• Monitor performance. You’ll work collaboratively with the Curriculum Development and Learner Experience teams to understand how to measure the performance of our content—what’s resonating, what’s driving traffic, what’s reducing support tickets, what has a high CSAT rating—and you’ll use data to help make recommendations about what content we should create. 
• Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.

Who You Are:

• You’re an experienced marketer, storyteller, writer, and communicator.
• You have a customer-first mindset and deeply enjoy helping customers achieve their business goals by creating content that makes an impact.
• You have a solid understanding of adult learning principles and how to create effective educational content.

Customer Education Specialists are responsible for executing day-to-day content operations and will create high-quality, relevant, and engaging content to help Klaviyo customers grow their businesses. 

You’ll create strategic content across a variety of different formats, but primarily written and video content. You’ll collaborate closely with fellow members of the Curriculum Development team, marketing, sales, and customer success to create interesting and educational resources.

Curriculum Development’s mission is to enable our customers to grow through self-serve content, so you’ll be playing a critical role in helping both Klaviyo and its customers achieve business goals. 

A successful candidate has a strong background in marketing strategy, and is an exceptional storyteller and writer. You are also comfortable on camera and know how to create digestible and engaging videos. You’ll have a thorough understanding of the eCommerce marketing landscape, and how to keep the quality of content consistent with Klaviyo’s brand. 

You’ll be part of the Curriculum Development team and report to Klaviyo’s Manager of Curriculum Development. 

How You'll Make a Difference:

• Research, write, & conceptualize content. You’ll work collaboratively with a team of video producers and designers to turn your words,research, and strategies to life through courses, lessons, and other on-demand learning resources.
  
  
• Pitch content ideas. You’ll understand Klaviyo’s customers, their challenges and opportunities, and you’ll regularly contribute ideas for high-quality content.
  
  
• Monitor performance. You’ll work collaboratively with the Curriculum Development and Learner Experience teams to understand how to measure the performance of our content—what’s resonating, what’s driving traffic, what’s reducing support tickets, what has a high CSAT rating—and you’ll use data to help make recommendations about what content we should create. 
• Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.

Who You Are:

• You’re an experienced marketer, storyteller, writer, and communicator.
• You have a customer-first mindset and deeply enjoy helping customers achieve their business goals by creating content that makes an impact.
• You have a solid understanding of adult learning principles and how to create effective educational content.

Title of role: Program Manager, Member Services Content & Communications
Location: Remote but if in NY/ Boston (2 days in office)
Approved Salary Range: $95,000-$115,000

About the Role:

The Program Manager, Content & Communications plays a critical role in enabling a luxury customer experience by developing clear, engaging, and effective content for both member services agents and members. This role is responsible for training content creation, agent-facing knowledge resources, and member-facing help content.

This role partners closely with MS Training, MS Operations, and MS Operations Excellence teams to ensure content is accurate, timely, scalable, and aligned with both operational needs and luxury brand standards.

Key Responsibilities:

• Training & Agent Enablement

  • Design, develop, and maintain training materials for customer service agents, including onboarding, refresher training, process updates, and learning modules.
  • Develop refresher modules and tips/tricks series to keep tenured agents sharp and engaged
  • Translate complex policies, systems, and workflows into clear, actionable training content that supports agent confidence and performance.
  • Partner with Training and Operations leaders to identify content gaps and continuously improve learning effectiveness and agent readiness.
  • Move beyond text-heavy desks and create engaging content using videos, interactive modules, infographics, and gamified learning that caters to diverse learning styles

  Agent-Facing Knowledge & Help Content

  • Own and maintain agent-facing knowledge base articles, job aids, and standard operating procedures ensuring ease of navigation, accuracy, and optimization
  • Collaborate with cross-functional partners to create content related to policy updates, tool enhancements, and operational changes.
  • Ensure agent-facing content is structured, standardized, and optimized for AI-powered tools to enable accurate, consistent, and context-aware support at scale while maintaining a high-quality agent & member experience.

  Member-Facing Service Content

  • Create and update member-facing content, including Help Center articles, FAQs, policy explanations, and transactional messaging to reduce friction and promote self-service
  • Ensure all member-facing content reflects the luxury brand voice while clearly setting expectations and helping reduce inbound contacts.
  • Ensure member-facing content is structured, standardized, and optimized for AI-powered tools to enable accurate, consistent, and context-aware support at scale while maintaining a high-quality member experience.

  Agent Facing Communication

  • Support internal communications and engagement initiatives within the Member Service organization, including change communications, operational updates, and recognition content.
  • Curate Flash Alerts and Reminders to ensure agents are aware of recent changes, outages, or policy shifts.

  Content Governance & Optimization

  • Establish content standards, templates, and best practices across training, agent-facing, and member-facing materials.
  • Track content performance and engagement metrics (e.g., article usage, training completion, contact drivers) and use insights to iterate and improve effectiveness.
  • Manage content calendars, updates, and version control to ensure consistency across channels and audiences.

Experience and Background Needed:

• • Strong writing and editing skills with the ability to adapt tone for agents, internal stakeholders, and luxury consumers.
  • Experience in creating training materials, knowledge base content, or internal communications in a customer service or e-commerce environment.
  • Strong cross-functional collaboration and stakeholder management skills.
  • Comfort working in a fast-paced, evolving environment with multiple priorities.
  • Proficiency with content creation tools (e.g., Gemini, LM Notebook, Canva, Loom, Camtasia, or Articulate) to build visually compelling content and training.

• Education

  • Bachelor’s degree in communications, marketing, education, organizational development or related field required

  Years of experience

  • 3-5 years’ experience in content creation, communications, knowledge management, training, curriculum design

  Technical skills

  • Knowledge management platforms
  • Experience leveraging AI tools to support content creation, editing, summarization, and optimization while maintaining quality, accuracy, and brand voice.
  • Experience optimizing content for AI-driven search and automation
  • Ability to use data to inform content gaps and performance

The above statements are intended to describe the general nature and level of work being performed by employee(s) assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employee(s) assigned to this job. Rue Gilt Groupe reserves the right at any time, with or without notice, to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities within your general skill set or capabilities. Rue Gilt Groupe is proud to be an Equal Opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

What We Offer:

Rue Gilt Groupe is committed to providing Associates with equal pay for equal work and carefully considers a wide range of compensation factors, including but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity, and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may also include bonus/commission, stock options, 401(k) participation, paid time off, medical, dental, vision and basic life insurance. Therefore, final offer amounts may vary from the amount stated.

We Encourage You to Apply:

At Rue Gilt Groupe, diversity enriches our passion, collaboration, kindness and innovation. We’re committed to fostering an inclusive environment where every Associate is empowered to learn, grow and bring their full self to work. Even if you don't check off every qualification in the job description, that's okay. We encourage you to apply to any role that excites you and sparks delight! We can't wait to learn more about you.

Work Authorization
Rue Gilt Groupe requires all applicants to be currently authorized to work in the United States on a full-time basis. This position is not eligible for visa sponsorship now or in the future. Rue Gilt Groupe is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Director, Revenue Enablement
Boston, Chicago, New York (US), or London (UK)- Hybrid

About the Role:
As the Director of Revenue Enablement at Showpad, you will lead the design and execution of our global enablement strategy, serving as the architect for shifting Go-To-Market (GTM) behaviors and accelerating field performance. This role is responsible for both rapid new-hire ramp and the continuous development of tenured reps across programs, processes, and technology.

The Revenue Enablement team is our activation layer; you will ensure change management sticks in the field, maintain the integrity of our GTM methodologies (Showpad Value Selling and Value Realization), and bridge performance gaps to prevent "drift" in sales execution.

This is a high-visibility, "Customer Zero" and “Core Buyer Persona”  leadership position. Because enablement is Showpad’s core business, you will use our own platform to drive results, contributing to our "Showpad on Showpad" vision and helping GTM teams drive results in a customer-facing capacity. The output of the field Enablement team will serve as a compelling proof point for our customers. You will act as a brand evangelist and market-facing thought leader, demonstrating how to move the needle on critical KPIs like Ramp Effectiveness, Sales Productivity, Win Rates, and Quota Attainment.

Join us if you care deeply about shaping the future of AI-powered Revenue Effectiveness!

Key Responsibilities

Team Leadership and Cross Functional Collaboration

• Lead and coach a team of enablement professionals, fostering a high-performance and collaborative culture
• Manage day-to-day operations of the enablement team, including prioritization, workload management, and professional development plans
• Contribute to hiring and onboarding of new enablement team members as the function grows
• Act as the direct Enablement business partner for the Customer Experience Global team
• Own your own individual portfolio of initiatives, in addition to leading the field Enablement team
• Build rapport and trust with all core stakeholders including CRO, CMO and VPs of Revenue 
• Work closely with cross functional  key stakeholders across Solution Engineering, Product,  Product Marketing, Digital Marketing, and Brand to drive results

Strategy, Execution & ROI Optimization

• Define, track, and report on the measurable impact of enablement initiatives, proving effectiveness through metrics such as Pipeline Growth, ASP, and Quota
• Own the Enablement strategy for the field Enablement team, which serves as the core change deployment mechanism for all GTM teams at the IC and Leadership level  for initiatives ranging from Onboarding, Competency cultivation, GTM methodology adherence, Tech stack optimization, Product & Positioning Enablement and driving our Culture of Coaching initiative
• Alongside the VP of Enablement and the Sr Manager of Enablement Programs, drive the reinforcement of Showpad’s new AI portfolio of products and be able to prove Enablement effectiveness through metrics such as Pipeline Growth and ASP
• Alongside the VP of Enablement, continue to evolve our GTM integration efforts, following Showpad’s merger with Bigtincan
• Partner with stakeholders to evolve and drive our GTM AI Strategy, which will have Showpad as the technology at the core of it
• Oversee the development and implementation of revenue enablement programs that support BDR, Sales and other GTM teams as needed. Directly own this for the Customer Experience function.
• Define and drive projects that provide continuous learning, improve revenue effectiveness, and increase buyer engagement
• Build strong working relationships with stakeholders across revenue departments and product, acting as a trusted partner

Programs & Curriculum

• Oversee onboarding programs for go-to-market new hires and role transitions
• Own the adherence to our GTM methodologies; Value Selling and Value Realization 
• Work directly with the Content, Programs and Platforms team within the Enablement function to be the  core activation layer that makes programs “sticky” and continuously driving results
• Execute, reinforce, and track the effectiveness of GTM initiatives. Be prepared to report these results to the VP of Enablement, VPs of Revenue, and our ELT team on a quarterly basis

Market Facing Influence & Advocacy

• Brand Evangelism: Act as a senior market-facing representative and thought leader, participating in marketing campaigns, community posts, and industry conferences.
• Evolve our Enablement Advisory Strategy: where plays will deployed to customers seeking consultation on Enablement Strategy, Maturity Models, Demonstrating Enablement ROI, and how to drive Enablement initiatives using Showpad
• Work directly with GTM customer facing teams to provide Enablement Advisory and/or Showpad on Showpad consultation  in a customer facing capacity 
• Commit to continuous learning, staying current on enablement trends, insights, competitive landscape, tools, and methodologies

Required Skills & Experience

• Demonstrated 3+ years leadership experience in Enablement, GTM Strategy, RevOps or product marketing or similar role
• Proven ability to build and develop high-performing teams
• Successful track record of driving Enablement ROI and measurable outcomes for specific Enablement initiatives
• Ability to communicate these results clearly, consistently and concisely to an Executive audience
• Referenceable rapport with audiences and stakeholders you have supported in an enablement (or similar) capacity in the past
• Passion for the Enablement profession and a keen interest to shape the future of it 
• Experience with Design blended learning experiences including webinar, in person, video, eLearning courses, curriculum development, and facilitator-led sessions
• Experience assessing our business performance trends through both quantitative and qualitative analysis and ability to translate these findings into our Enablement roadmap
• Working knowledge of sales methodologies such as Value Selling,  Challenger, Winning By Design, Force Management etc
• Active participation in enablement communities and professional groups
• Strong preference to candidates that have deep experience with enablement software and are very familiar with the sales tech landscape

What you can expect from Showpad

We welcome every voice and are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We’re building a best-in-class experience for our employees and are always identifying opportunities to encourage our team to be their authentic selves. Whether that’s paid parental leave, paid holidays (including Juneteenth and paid time off to vote), paid time off to volunteer at non-profit organizations, personal development opportunities or professional stretch assignments, you can expect Showpad to support you. 

Showpad’s Commitment

We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.

This organization participates in e-verify 

For more information on e-verify, click here

POSITION TITLE: Cybersecurity Instructor

LOCATION: Newark, New York, Dallas, Pittsburgh, NCR, Boston, Philadelphia preferred 

Position Description:

Per Scholas is seeking a dynamic, team-oriented individual to serve as a Cyber Security Instructor. The Technical Instructor will play an important role in our organization’s mission, as they train Per Scholas students to be outstanding entry and mid-level technicians.

WHAT YOU’LL DO

Classroom Facilitation

• Using a structured and approved curriculum, conduct a full-time, 15-week cycle of technical training to prepare students for entry to mid-level jobs in the field of Cyber Security. Technical training competencies include but are not limited to: hardware, software, networking, security, server, mobility, virtualization, and project management.  Class sizes range from 15-24 students.
• Facilitate in a highly interactive, hands-on style. The Per Scholas curriculum calls for a maximum of 1.5 hours of lecture in a 6-hour teaching day.  The rest of the time is dedicated to interactive, hands-on lab activities which are led by the Technical Instructor.
• Utilize in-house Learning Management System for assignments, tests, and real-time performance monitoring
• Manage and appropriately utilize a teaching assistant 
• Maintain regular office hours

Managing Student Performance 

• Provide students with ongoing feedback, conferencing, and performance appraisals.  Recognize any challenges early and work with coaches and students to overcome them.
• Coordinate closely with students’ career coach and learner support staff on enforcing program rules and promoting student success.
• Prepare student evaluations individually and in conjunction with a career coach.
• Participate in all required student progress meetings with other members of the team
• Monitor and enforce student class attendance, dress code, and other program policies
• Ensure classes achieve at least a 90% pass rate on all certification exams

Curriculum

• Provide input on tech curriculum and any changes needed to keep content current and relevant
• Provide input on labs, Learning Management systems, and program policies 
• Conduct real-time student data entry in Salesforce.com

WHAT YOU’LL BRING TO US:

Personal Characteristics 

• You thrive in a creative, inventive, fast-paced startup environment with people who are passionate about their work and mission. 
• You are data-driven, result-oriented, and a forward-looking catalyst for social change.
• You have a collaborative and flexible work style. You’re excited to work cross-functionally with other departments and independently.
• You are an effective communicator with strong oral and written skills.
• You are adept at relating real-world experience/examples to the academic curriculum.
• You are tech-savvy and can learn quickly. 
• You are strong at managing your time and you can balance multiple projects and tasks. 
• You stand behind our mission, believing that individuals from any community should be able to access well-paying career positions, and that talent should be recognized and recruited from many diverse sources.

Professional Qualifications

• Expert-level knowledge and experience in the following competencies: server management, hardware, software, networking, mobility, virtualization, project management, and security
• Network+ CompTIA Security+ certified.; CCNA, CISSP SANS, Certified Ethical Hacker (CEH), are strongly desired
• Must be CompTIA CYSA+ certified or able to earn the certificate within 30 days of hire.
• Must have some teaching experience, preferably with adults in an online environment.
• Proficient in TCP/IP networking and networking protocols as well as Microsoft Windows operating systems including console/terminal usage
• Familiarity with Linux, Windows Server Environments, Firewalls, Intrusion Detection and Prevention Systems, Penetration Testing and Vulnerability Assessment is required
• At least two years of professional experience in the tech industry in a security role
• Ability to teach in a highly interactive and hands-on style
• Ability to commit to individual performance goals on certification and placement
• Flexibility to adapt to continuous changes in the curriculum (needed to stay current in the industry)
• Qualified candidates must be able to comfortably and frequently lift 50lbs

For this role specifically, we are targeting a range between $70,000/year and $75,000/year, where the difference in salary is typically determined by several factors, including geography in which the selected candidate resides, and alignment with qualifications and experience.

#LI-Onsite 

Who are We?

Brooke Charter Schools is a network of four public charter schools, serving grades K-12 in Mattapan, Roslindale, and East Boston. At Brooke, we coach and invest in our teachers so that they can help our students achieve at the highest levels and graduate from college. We believe academic achievement empowers our students to live choice-filled lives and enhances their ability to contribute to creating a just world. In a culture of achievement, educators support students in recognizing and building on their identities as sources of strength even as they work to grow and achieve in new ways.

What is the Network Director of English Language Arts (ELA)? 

Brooke Charter Schools is seeking a Network Director of English Language Arts (ELA) to ensure a high-quality ELA curriculum and effective implementation across campuses and grade levels, aligned to Brooke’s vision and core elements of effective ELA instruction. This fully in-person role reports to the Network Co-Director, has no direct reports, and requires routine travel between campuses, with the expectation of spending approximately one day per week at each of Brooke’s four schools. Standard working hours are 7:00 AM–4:30 PM, and the compensation range for this position is $112,000–$169,000.

Responsibilities

• • Strengthen instructional alignment
    
    • Co-observe one teacher each week with each Assistant Principal to calibrate expectations for ELA instruction and align on feedback practices.
    • Lead a debrief conversation after each observation to refine and reinforce shared understanding of high-quality instruction.
    • Meet with each principal quarterly to review campus strengths and growth areas, grounded in observation trends and data analysis.
  • Coordinate curriculum revision and continuous improvement
    • Lead and coordinate K–8 curriculum revisions, collaborating with teachers across the network to improve materials and ensure high-quality implementation
    • Partner with high school leaders to support a strong department focus and development plan and collaborate with high school leaders in considering semester exams, major course design updates, and new course additions to ensure K–12 curricular alignment and coherence.
    • Oversee planning, administration, and ongoing refinement of network ELA assessment systems.
  • Design and deliver professional development
    
    • Plan, lead, and/or support school leaders to deliver ELA professional development (in-person and/or via Zoom), across campuses and as needs arise.
    • Coordinate new teacher onboarding (NTO) support for ELA, including facilitating sessions when appropriate and assigning session leadership.

Is This You?

• You are committed to fostering diversity by cultivating anti-racist practices and removing bias, empowering students with the resources they need to create choice filled lives  for themselves and their futures. Read more about how we are working on this at Brooke here.
• You bring a minimum of 5 years of teaching experience, with 2+ years of leadership experience preferred, ideally across multiple grade levels. 
• You are professional, warm, and highly collaborative in your work with colleagues.
• You thrive in fast-paced environments and are able to manage multiple priorities with strong organization, flexibility, and attention to detail.
• You have a deep understanding of literacy development across K–12, or you are prepared to design and own a self-directed learning plan to build expertise across the full grade span.
• You have strong professional development facilitation skills, with the ability to support curriculum implementation and research-based literacy practices.
• You demonstrate exceptional interpersonal and adult-facing leadership skills, enabling you to effectively influence and support principals, assistant principals, and teachers.
• You hold a clear, aligned vision of effective instruction and can co-observe with leaders to align on evidence-based feedback.
• You bring strong curriculum leadership, including responsiveness to feedback and the ability to maintain coherence and alignment across grade levels.
• You have strong lesson planning and curricular revision skills, adapting materials based on data, feedback, and network priorities.
• You communicate clearly and effectively in both written and verbal settings.
• You have strong organizational systems and project management skills.
• You are committed to data-driven instruction, with knowledge of, or a willingness to learn—assessment systems such as DIBELS, ELA MCAS across grade levels, and AP Language/AP Literature exams.
• You have a demonstrated record of highly effective teaching.
• You are able to start in July of 2026 (or earlier if possible)

The community and students we serve are diverse, and we are committed to reflecting that diversity in our staff. We strive to have the most diverse applicant pool possible; to that end, we encourage individuals of all backgrounds to apply for any position at Brooke Charter Schools. By fostering a diverse and inclusive environment, we provide the best educational experience to prepare our students for a future reflective of the world we live in.