This position is responsible for providing operational excellence and project management support to our two cell therapy manufacturing plants in Belgium. 

You will play a key role in strengthening the continuous improvement culture, building Lean and 6Sigma skills within the organization and lead complex, cross functional optimization initiatives.  

You combine project management; strong stakeholder management and communication skills with training and coaching skills to drive effective communication, coordination and collaboration.

What can you expect?

Here’s what you’ll do:

• Co-own the Operational Excellence program for the site, focusing on building a strong continuous improvement culture and developing Lean & 6sigma capabilities across the organization. 
• Provide training, coaching and development of Lean and 6sigma capabilities, including:
  • Support the selection of green belt trainees and projects, help organize GB training in collaboration with our J&J partners, coaching and and review of Green Belt projects to support certification
  • Deliver basic statistics training and support teams with questions related to DMAIC, data analysis and structured problem-solving
  • Optimize and maintain templates and tools
• Educate, coach and lead OpEx deployment leads in operational departments  
• Lead complex Lean and Six Sigma improvement projects requiring Black Belt–level expertise, supporting strategic objectives of the organization, such as:
  • Cost optimization
  • Lead time reduction 
  • Deviation reduction
  • Scheduling and shift regime optimization 
  • Cleanroom efficiency improvements
• Serve as a subject-matter expert for advanced statistics and data analysis questions 
• Use Lean and Six Sigma methodologies, including 5S, standard work, visual management, Kanban, Pareto analysis and others, to structure and improve initiatives. 
• Build and maintain strong working relationships with peers across the organization 

Who are we looking for?

Education

• Minimum bachelor degree
• Black Belt certification

Experience

• Minimum 5 years of experience in Industrial Operations environment, of which 3 years of experience in Pharma 
• Experience in lean process optimization tools: black belt certified
• Experience in 6sigma problem solving methodology and tools: green belt certified 
• Knowledge and experience in human factors are a plus 

Languages

• Fluent in English  
• Good knowledge of Dutch is a plus

Strengths

• Collaborative team player with strong interpersonal skills  
• Excellent communication skills and stakeholder management  
• Able to engage, motivate and lead matrix teams across various levels  
• You have a strong analytical mindset with the ability to translate data into insights 
• Strong coaching and training skills  
• Skilled at instilling and reinforcing organizational culture 

Expertise

• End-to-end project management skills  
• Strategic thinking and vision creation
• Proficient in data analysis  
• Leading-cross functional and matrix teams initiatives
• Effective use of escalation paths to drive impact  
• Independently initiating, building and managing projects from zero 

What do we offer you? 

• A meaningful job with impact on the organization. 
• A supportive and innovative work environment. We value and encourage learning and personal development.  
• The opportunity to work with people from all over the world. 
• A contract of indefinite duration and an attractive salary package complemented by many fringe benefits, such as additional statutory vacations, meal vouchers, group and hospitalization insurance, double vacation pay, an end-of-year and performance bonus. 
• Many fun and informal events.

About Legend Biotech

Legend Biotech is a global biotechnology company dedicated to developing, manufacturing, and commercializing innovative and life-saving cell therapies for the treatment of chronic and life-threatening diseases, such as cancer.

The company was founded in 2014 and is headquartered in Somerset, New Jersey. Legend Biotech now employs over 2,400 people across six global manufacturing sites. Two of these sites are in Ghent: Obelisc (Technology Park Zwijnaarde) and Tech Lane (Eilandje Zwijnaarde).

In Ghent, Legend Biotech focuses on the production of advanced CAR-T cell therapies for the treatment of multiple myeloma, in close collaboration with Johnson & Johnson.

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – CDT-0009

Role Duties and Responsibilities

• Support the lead Project Manager during the final development and pre-launch phase, including coordination with the development team and stakeholders;
• Assist in tracking timelines, deliverables and risks during the run-up to launch;
• Ensure all technical, analytical, and governance elements required for launch are aligned and delivered on time;
• Upon completion of implementation (post-launch), assume full responsibility for day-to-day project management, including scheduling, coordination, documentation, issue tracking, and continuous improvement, including further development activities for the Repository.
• Preparing an onboarding package (login guidance, FAQs, short video tutorials);
• Organising onboarding webinars for first-time users across 32 Allies;
• Coordinating account creation with internal NATO technical services;
• Tracking onboarding progress and reporting outstanding gaps or issues.
• Running regular coordination meetings with internal teams and contractors;
• Maintaining project documentation;
• Monitoring progress and reporting status to senior management;
• Preparing briefing notes, slide decks, speaking points, and demonstration materials related to the Repository;
• Ensuring alignment with related initiatives.
• Liaise regularly with EuRepoC as the primary data provider to coordinate data delivery schedules and ensure alignment with NATO requirements;
• serve as a focal point for coordination with SITCEN which provides technical platform;
• ensure continuous liaison with internal stakeholders (CyOC, CTAB etc.);
• preparing funding documentation for approval, tracking financial execution, liaising with divisional budget officers to secure timely and compliant funding approvals.
• develop proposals for the future evolution of the Repository by identifying functional and analytical gaps, developing proposals for enhancements, preparing an evolution roadmap, and handling engagement with SITCEN, EuRepoC, and other stakeholders on next-generation capabilities and long-term sustainability.
• capture lessons learned during development, testing and launch of the Repository, conduct after-action reviews with stakeholders, and convert findings into actionable recommendations for improving tool functionalities, data quality, and user engagement.
• Support the lead Project Manager during the data processing and analysis stage, including coordination with Allied representatives to facilitate Pledge bilaterals;
• Assist in tracking workflow of Allied analysis and task management through Q1-Q2 2026 and create a structured workflow that leverages the new process delivered by the Data Engineer for the Pledge data portal;
• Ensure all process aspects run smoothly to execute professional bilaterals, including some bilaterals delivered off-site in Allied nations as relevant, until technical, analytical, and governance elements required for launch are aligned and delivered on time;
• Upon completion of implementation (post-launch), assume full responsibility for day-to-day project management, including scheduling, coordination, documentation, issue tracking, and continuous improvement, including further development activities for the Repository.

 Essential Skills, Experience and Certifications

• Proven project management experience in complex, multi-stakeholder environments.
• Ability to brief senior management clearly and concisely
• Experience developing project documentation, SOPs, roadmaps, or guidance materials.
• Strong organisational skills and attention to detail.
• Ability to work independently and proactively
• Able to translate technical issues into policy-friendly language

 Desirable

• PM certifications (e.g., PRINCE2, PMP, Agile).
• Experience working with NATO structures
• Experience managing digital platforms
• Experience working in cybersecurity/cyber defence related disciplines

 Language Proficiency

• Excellent written and oral English

 Working Location

• Brussels, Belgium

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – CDT-0007

Role Duties and Responsibilities

• cleaning and structuring Allied-submitted response data and incoming data from a research institution;
• Standardising data formats, categories, and fields in line with the required taxonomy.
• Identifying inconsistencies, gaps, and missing elements in the data and flagging these to the Project Manager (PM);
• Conducting regular data quality checks (accuracy, completeness, timeliness);
• Reviewing data entries and confirming alignment with the NATO Cyber Response taxonomy.
• Ensuring proper data classification and tagging.
• Supporting the PM in preparing feedback to Allies and researchers.
• Working closely with the data engineer to ensure smooth ingestion and integration of data into the platform;
• Supporting testing of data upload tools, visualisation features and filters;
• Helping to document data and refine the Repository’s metadata structure.
• Producing insight reports on Allied response patterns (e.g., most-used measures, speed of response, clustering by threat actor).
• Identifying trends and anomalies in Allied responses over time;
• Preparing data-driven products to support Committee discussions, CDT leadership meeting and strategic messaging;
• Create dashboards and visual analytics.
• Supporting PM in preparing training materials (slides, guides, examples, videos);
• Support in demonstrating data entry and tool navigation during webinar sessions for Allies;
• Providing technical and analytical assistance to first-time users.
• Verify data analysis methods to ensure correct data analysis methods use, support in identifying trends and anomalies in Allied responses over time through a comparative analysis of the previous Pledge cycles (May-June).
• Support the automated creation of dashboards and visual analytics (June-July)

 Essential Skills, Experience and Certifications

• Strong analytical and statistical skills.
• 2+ years working as a data analyst or similar role.
• Experience in data cleaning, transformation, analysis and visualization.
• Proficiency in Python for data processing.
• Ability to prepare visualisations, summaries, and other analytical products for non-technical audiences.
• Very good written and spoken English.
• Strong attention to detail and ability to perform repetitive tasks when needed.
• Ability to work collaboratively within a multi-disciplinary team.

 Desirable Skills, Experience and Certifications

• Experience using ArcGIS software (ArcGIS online, ArcGIS Experience Builder)
• Experience from developing web applications.
• Experience from cyber-security data analysis.
• Experience in preparing education material and providing training to the end-user community.

 Working Location

• Brussels, Belgium

Working Policy

• On-site

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – CDT-0008

Role Duties and Responsibilities

• extracting data from input files, transforming data according to the necessary formats and loading data into the Repository platform.
• Ensuring smooth data flow into Pledge data analysis model.
• Maintaining the current data pipelines and developing new data pipelines to incorporate new sources of data.
• Work with the Repository team to understand requirements for analysis and visualization.
• Develop and optimize data models and data views that allow for analysis of all relevant aspects of the data.
• Working with the Pledge team to create an interactive portal/data model to facilitate analysis of Allied returns.
• Support the data analyst in cleaning and standardising data from external sources (Repository and Pledge).
• Identifying inconsistencies, gaps, and missing elements in the data and flagging these to the data analyst and the project manager (PM).
• Investigate potential tools for data processing, data integration and visualization that could be used in a NATO environment.
• Advising the team on technical choices by clearly communicating the options to a non-technical audience.
• Support the data analyst in producing analytical products by creating dashboards and visual analytics.
• Potentially also use large language models to extract insights from unstructured data.
• Document data pipelines, codes and data models.
• Information sharing with the team and onboarding of new team members.

 Essential Skills, Experience and Certifications

• Strong analytical and technical skills.
• 2+ years experience working as a Data Engineer or in a similar role.
• Professional experience in planning and executing the data science lifecycle / data pipelines, including ingestion, pre-processing, quality assurance, analysing, post-processing and visualisation.
• Proficiency in Python for data processing.
• Knowledge of ArcGIS software.
• Very good written and spoken English.
• Proactive and highly detail-oriented.
• Ability to work collaboratively within a multi-disciplinary team and to communicate technical information to non-technical audiences.

 Desirable Skills, Experience and Certifications

• Proficiency in ArcGIS API for Python.
• Professional experience in configuring an ArcGIS Enterprise portal and its applications, such as ArcGIS Experience Builder, ArcGIS Dashboards, ArcGIS Notebooks, Survey123, and Workflow Manager, with preferred basic knowledge of ArcGIS Pro.
• Experience in visualization and building of web applications.
• Knowledge of NATO networks and data engineering/analysis tools available on those networks.
• Ability to work with both structured and unstructured data. Experience from using large language models to analyse text data.
• Experience with cyber-security data analysis.

 Working Location

• Brussels, Belgium

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – C004843

Role Duties and Responsibilities

• Design, build, and evolve highly scalable, secure, and resilient Kubernetes platforms utilizing SUSE Rancher as the central management plane.
• Handle the end-to-end lifecycle of RKE/RKE2 clusters (provisioning, scaling, patching and upgrading) across hybrid, multi-cloud or bare-metal environments with minimal to zero downtime.
• Develop and maintain automated CI/CD pipelines and implement GitOps workflows (using tools like Gitlab, ArgoCD or Rancher Fleet) to streamline continuous application delivery.
• Monitor platform health using tools like Prometheus and Grafana, respond to system alerts and troubleshoot complex containerized workload issues.
• Enforce security policy's, including network policies, Rancher RBAC configurations and automated container image scanning.
• Proactively monitor resource utilization (CPU, memory, persistent storage) to right-size clusters, scale nodes dynamically and optimize cloud or on-prem infrastructure.
• Create and maintain technical documentation, including runbooks and architecture diagrams.

Essential Skills, Experience and Certifications

• Minimum of 4 years of dedicated, hands-on experience in DevOps or Platform Engineering roles.
• Over 4 years of sustained experience designing, deploying and maintaining highly available production Kubernetes clusters, heavily utilizing the SUSE Rancher ecosystem.
• A solid track record of leading complex migrations, moving legacy virtualized applications into containerized, microservice-based architectures.
• Expertly provision, secure, and lifecycle-manage large-scale, multi-cluster Kubernetes environments using SUSE Rancher UI/API and Rancher Manager.
• Write modular, reusable code to automate infrastructure provisioning across hybrid environments using Ansible.
• Architect and maintain sophisticated, zero-downtime deploymentpipelines using GitOps principles with Gitlab, ArgoCD or Rancher Fleet.
• Author/manage advanced Helm charts and manage complex stateful and stateless deployments.
• Engineer comprehensive monitoring and logging stacks (Prometheus, Grafana, ELK) to establish SLIs/SLOs and configure automated remediation. Experience with Rancher Observability is a plus.
• Develop robust automation scripts in Python or Bash.
• Rapidly diagnose and resolve high-severity incidents across the entire stack, from kernel-level container issues to complex network routing failures.
• Comprehensive understanding of the underlying architectures of RKE, RKE2, K8S /K3s and knowing exactly when to apply each distribution.
• Knowledge of zero-trust models, Rancher RBAC, Pod Security Admissions, container scanning and enforcing governance.
• CNIs tools (Calico, Cilium, Canal) deep understanding of Software Defined Network and Container Networking, network policies and managing complex Ingress and Service Mesh (Istio)architectures.
• Expert knowledge of Container Storage Interfaces (CSI), disaster recovery planning and managing highly available storage solutions like SUSE Longhorn.
• Extensive practical experience operating distributed Kubernetes environments across a mix of bare-metal, on-premises hypervisors (vSphere, Nutanix), and public clouds (AWS, Azure, GCP).
• Experience acting as a technical escalation point, guiding junior team members, and establishing DevOps best practices across development teams.

Working Location

• Brane-l’Alleud, Belgium

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – CDT-0005

Role Background

The NATO Cyber and Digital Transformation (CDT) Division, led by the Assistant Secretary General (ASG), ensures ICT coherence across NATO’s 50+ civil and military bodies, serving over 25,000 users. Reporting to the Secretary General, the ASG oversees enterprise directives and advises on IT acquisition and services.

In 2026, NATO's ASG is prioritizing digital transformation, cloud migration, and becoming a data-centric organization. This strategic effort focuses on modernizing processes, harnessing AI, and integrating business services to build a more coherent organization. By optimizing business workflows, NATO aims to enhance operational efficiency, strengthen security, and achieve seamless cloud adoption.

To achieve this, CDT is seeking support in managing and coordinating a Business Services Program aimed at bringing coherence and modernizing the NATO Enterprise Business Services landscape. This initiative is part of the NATO Digital Transformation Implementation Strategy, which promotes improving processes and leveraging digital echnologies. The project addresses the need for greater alignment and improvement of processes across the NATO Enterprise to support ongoing digital transformation efforts. An initial study has been conducted and a plan has been prepared. The goal is to build upon this foundation by following up on the next steps by managing the transformation office to coordinate the delivery of business transformation across NATO Enterprise.

Responsibilities include leading the transformation office, program/project management, stakeholder management, and ensuring effective communication and collaboration.

Role Duties and Responsibilities

Project Management, Stakeholder Management and Communication Management

• The contractor will drive alignment and collaboration across NATO’s enterprise initiatives and business services, ensuring coherence and increased effectiveness across all organizational entities. Responsibilities include:
  • Managing projects and initiatives: Execute project and program management of business services initiatives. Ensure delivery of scope within time and budgetary constraints.
  • Stakeholder management: Engage regularly with stakeholders across NATO entities, including Finance, HR, Procurement, Legal, and others, to promote synchronized efforts toward harmonizing enterprise business services.
  • Documenting: Develop and maintain documentation artefact necessary for any of the outlined tasks.
  • Managing risks: Maintain risk and issue registries, propose mitigation measures, and address challenges to enhance the successful delivery of business services transformation.

Leading the Business Services Transformation Office

• The contractor will act as the main lead for the Business Services Transformation Office to ensure streamlined processes and operational excellence across NATO entities. Responsibilities include:
  • Office operationalization: An initial setup will be required to ramp up the Transformation Office. This involves outlining the objectives, identifying and putting in place the resources, and defining the methods of working.
  • Leading the office: Be the lead of the transformation office and main PoC within CDT for the Business Transformation across NATO Enterprise.

Business Services Advisory (SME Role)

• The contractor will provide expert advisory support on business services, implementation of large ERP programs, and relevant business transformation initiatives. Responsibilities include:
  • Providing CDT staff with ad-hoc advisory on topics within the domain of business services, ERP implementation, and relevant technology considerations based on industry experience and best practices.

Essential Skills, Experience and Certifications

• Demonstrated relevant experience (8+ years) in the area of Digital Transformation, specifically in Business Services (HR, Finance, Procurement), and large-scale ERP implementation programs.
• Proven experience in program management and project management.
• Proven experience in delivering ERP and Business Services projects delivering clear value in large international organizations, including data platforms.
• Strong ability to interact with, manage, and influence senior executive stakeholders.
• Strong communication skills in English with the ability to develop (in written-form) and present complex concepts in a clear and succinct manner.

Desirable Skills, Experience and Certifications

• Experience working in NATO and understanding of relevant NATO policy.
• Experience with market solutions in the domain of business services and ERP.
• Experience with commercial cloud provider platforms and/or on-premise cloud platforms.
• Proven ability to navigate complex multi-national environments (e.g., NATO/military contexts)
• Understanding of Enterprise Architecture frameworks (e.g., TOGAF), IT Governance (e.g. COBIT) and service management (ITIL).

Working Location

• Brussels, Belgium

Working Policy

• Hybrid (50% onsite/50% offsite)

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – 2025-0261

Role Background

NATO Digital Workplace Centre (NDWC), part of NCI Agency, provides simple yet innovative solutions that underpin the Digital Transformation of NATO by providing feature-rich Digital Workplace, which enable NATO staff members to connect, communicate, and collaborate.

Shared Workspace service area delivers the following user-facing services to NATO Commands, NATO Force structure and Nations in all 32 Allied Nations:

• Workstream collaboration including email and instant messaging server backend and client frontend provisioning, management, operation and lifecycle across multiple separate networks of different classifications.
• Voice and Video conferencing server backend and frontend devices and rooms, maintenance, management, operation and troubleshooting across multiple separate networks of different classifications.

The services integrate with other services and enable NATO-specific functional applications higher up the software stack.

Through several on-going streams of work in Q4’24 and onwards, the services are rapidly evolving from using fully on-premise to a mixture of on-premise and public cloud technologies.

Role Duties and Responsibilities

• Provide prompt, professional, and effective resolution of technical issues (including incidents) escalated from Level 2 and (in some cases) Level 3 support and end users on all security domains for all encompassed Area of Responsibility (AOR) of the Service;
• Liaise with other teams in troubleshooting technical issues at various levels (network, backend, frontend, firewalls)
• Perform root cause analysis in order to reduce repeating/recurring technical issues
• Implement approved service requests and change requests (e.g. creation of new resources/configuration items, alteration of existing resources/configuration items).
• Implement security measures (patches, updates, etc..) on the systems manually with no to minimal downtime.
• Perform all administration and maintenance tasks required at the backend and frontend as a Subject Matter Expert to ensure the availability, continuity and optimum performance.
• Bring the backend systems (and if software exists also frontend devices) to the latest software version released by the vendor and approved by NATO authorities
• Certain periods of the contract period, to be decided by the unit manager, be ready and available after workhours during the week and the whole day during the weekend to be ready to provide support and resolve technical issues on all security domains for all encompassed Area of Responsibility.
• Improve backend and frontend maintenance activities; monitoring tools and implementation of security measures resulting in minimal to no service interruption.
• Continuously improve the quality and efficiency of IT services by monitoring and maintaining healthy backend and frontend environment thus reducing the need for support.
• Identify and provide opportunities for continuous service improvements.

 Essential Skills, Experience and Certifications

• Cisco Voice Technologies - Advanced (3+ years experience): Problem solving, strong knowledge of Cisco Voice Technologies such as Cisco CUCM, Cisco CUBE, Cisco UCCX, Diagnose and resolve technical issues, support software and basic associated network related problems.
• Telecommunication Technology including TDM - Advanced (3+ years experience): Knowledge of managing call distribution lists, voice mailboxes, ISDN, TDM technologies, troubleshooting on Legacy TDM PABX integration to Cisco Voice Technologies
• Virtualized server platform products - Intermediate (2+ years experience): Good knowledge in managing VMWare vSphere and VMWare vCenter
• Communication Systems integration with PKI and Active Directory - Intermediate (2+ years experience): Good knowledge in AD and PKI integration with Cisco products
• Experience with monitoring platforms and protocols - Intermediate (2+ years experience): Good knowledge of monitoring platforms such as nGeniusOne, CA Performance management, CA Spectrum
• Scripting Experience - Beginner (1+ years experience): Basic knowledge in Java Script, Python or similar scripting languages
• Network - Intermediate (2+ years experience): Knowledge in troubleshooting basic network issues (including boundary protection devices) on servers and end users; Splunk log monitoring and analysis, nGeniusOne monitoring and analysis.
• Exercise/Military Operations Support (desirable) - Intermediate (2+ years experience): Knowledge and experience either working with or being in the military IT capacity specialized on Telephony service products (Cisco, legacy PABX, etc..) delivering support of exercises or operations; Knowledge of use case scenarios of Telephony service products (Cisco, legacy PABX, etc..) in exercise and operations as well as day to day operational requirements of military bodies
• Remote Support Units (desirable) - Intermediate (2+ years experience): Knowledge and experience either working with or being in a remote support unit IT capacity specialized on Telephony service products (Cisco, legacy PABX, etc..) delivering support to daily activities, exercises or operations; Knowledge of use case scenarios of Telephony service products (Cisco, legacy PABX, etc..) in remote support units exercise and operations support as well as remote units supporting day to day operational requirements support of military bodies

 Working Location

• Mons, Belgium

Working Policy

• On-site, on-call hours are after work hours (17:30-08:30 next day) during the week, and whole day until the start of next business day during the weekend (Saturday 00:00 Sunday 00:00, Sunday 00:00 – Monday 08:30)

Travel

• Regular travel to Braine L'Alleud, Belgium

Security Clearance

• NATO Cosmic Top Secret /NATO Secret, in progress of upgrade to NATO Cosmic Top Secret

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

1. Linux Function
   1. Essential Skills
      1. 5+ years of experience in managing and patching Linux environments, specifically RHEL and OEL.
   2. Responsibilities:
      1. Patching all Linux-based systems including Red Hat Enterprise Linux (RHEL) and Oracle Enterprise Linux (OEL) across all NATO locations.
      2. Utilizing tools like Ansible and Oracle Linux Manager (OLM) for patch management and deployment.
      3. Ensuring patches are thoroughly tested before deployment
      4. Conducting post-patch validation to ensure system stability and performance
2. Network Function
   1. Essential Skills
      1. 5+ years of experience in network administration and patch management, particularly with Load Balancers.
   2. Responsibilities:
      1. Patching and managing network-related devices, such as Load Balancers (Riverbed Stingray, Pulse Secure) across various NATO locations
      2. Ensuring that network patches are tested and validated before deployment.
      3. Troubleshooting any issues arising from patching network devices.
      4. Ensuring compliance with network security policies.

1. VMWARE Function
   1. Essential Skills
      1. 5+ years of experience with VMware technologies, including ESXi and vCenter.
   2. Responsibilities:
      1. VMware ESXi servers and VMware vCenter management platforms across all NATO locations.
      2. Applying patches to VMware environments, ensuring minimal downtime and maintaining high availability.
      3. Conducting pre-patch tests and post-patch validation to ensure stability and performance.

1. Hardware Function
   1. Essential Skills
      1. 5+ years of experience in managing and maintaining enterprise-level hardware systems.
   2. Responsibilities:
      1. Patching and upgrading firmware on physical hardware including HPE Rackmount and Blade Servers, Dell Servers, and associated storage systems across various NATO locations.
      2. Ensuring all hardware is compliant with the latest security and operational updates.
      3. Conducting pre-patch validation and post-patch testing to ensure hardware stability.

 Working Location

• Braine-l'Alleud, Belgium

Working Policy

• 100% On-Site, out of hours work is required

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – 2026-0043

Role Background

NATO Communications and Information Agency (NCIA), as the main ICT service provider in NATO, is the main technical entity providing subject matter expertise to support NATO Cyber and Digital Transformation (CDT) Branch’s Innovation Programmes of Work (PoW) and relevant activities in 2026. NCIA Chief Technology Office (CTO) is looking for a Contractor who will provide full-stack software development support to the PoW projects.

Role Duties and Responsibilities

• Support NCIA in the NATO Programmes of Work with CDT in the area of software development for digital innovation and technology applications.
• Develop advanced application capabilities for analysts, enabling the exploration, analysis, and synthesis of strategic foresight analysis data through complex, multi-step user experience workflows, including cross-article reasoning, topic engineering, source intelligence, and relevance assessment.
• Develop full-stack integrations with AI-enabled backend services, including the exposure of AI-driven analytical functions, retrieval mechanisms, and automated synthesis capabilities in a controlled and user-transparent manner.
• Apply sound software design principles to ensure transparent, auditable, and controllable analytical workflows, including clear traceability between inputs, sources, AI-assisted reasoning steps, and generated outputs, suitable for high-trust analytical and policy environments.
• Deliver deployment-ready solutions that are compatible with restricted and secure environments, including solutions subject to accreditation for NATO UNCLASSIFIED (NU) deployment, and capable of operating under governance, security, and operational constraints beyond standard commercial systems.

Essential Skills, Experience and Certifications

• Senior-level full stack development experience with at least 8 years of experience, covering: frontend and backend development, system architecture, integration, implementation and end-to-end ownership from design through deployment.
• Extensive knowledge in frontend (Vue.js, React, Astro) and backend frameworks (Python, FastAPI), including: Frontend application architecture and state management, backend API design, schema validation, and service orchestration.
• Proven experience integrating frontend applications with backend APIs and data services, including: high-volume data ingestion and querying, search, retrieval, and analytics- oriented backends, performance-aware UI–backend interaction patterns. The bidder must provide at least two project examples demonstrating the experience.
• Practical experience integrating AI and LLM-based services, including: LLM-powered analysis, synthesis, and content generation, retrieval-Augmented Generation (RAG) or hybrid retrieval approaches and deterministic, traceable, and auditable AI outputs suitable for policy and analytical use.
• Experience with designing and implementing analyst-facing workflows, with emphasis on: transparency of analytical results, traceability of sources, reasoning, and outputs, user control over inputs, filters, and relevance criteria.
• Experience working in analytical decision-support contexts or strategic foresight, including: Topic engineering and thematic analysis, source intelligence and relevance assessment, multi-source analytical synthesis.
• Ability to work independently at senior level, including: structuring complex systems from high-level requirements, translating abstract objectives into concrete technical deliverables and delivery constraints
• Experience with analytical platforms, such as strategic foresight analysis, emerging and disruptive technologies assessment, or decision-support tooling.
• Experience deploying solutions in restricted, controlled, or secure environments, including: separation of environments, controlled AI service integration, deployment constraints beyond standard commercial cloud setups
• Candidate must have the nationality of one of the NATO nations.

Language

• Excellent command of spoken and written English. 

Working Location

• Offsite

Working Policy

• Remote

Travel

This Task Order requires travel, consisting of up to 3 visits to NCIA Brussels (one per quarter) for a maximum of one working day each visit. Travel dates will be planned during the Project Kick-off Meeting with NCIA Project Manager. The travel, lodging and associated expenses for travel are included in the price of the bid (NTE), such that the purchaser shall not be invoiced.

Extraordinary Travel (Purchaser Directed Travel) may be required to other NATO or non- ATO locations as necessary. In the event of such unforeseen meetings being called, the cost of all travel and subsistence will be addressed through a contract amendment.

Extraordinary Travel expenses will be reimbursed in accordance with Article 5.5 of AAS+ Framework Contract. Such costs will be set as a separate PO line with a not to exceed value to cover and reimburse of actual expenses upon submissions of all receipts and invoices in line with NCIA processes.

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – C004815

Role Duties and Responsibilities

• Supports monitoring of the external environment and assessment of emerging technologies.
• Contributes to the creation of reports, technology roadmapping and the sharing of knowledge and insights.
• Provides support on the use of existing methods and tools.
• Configures methods and tools within a known context.
• Creates and updates the documentation of methods and tools.
• Provides administrative services to project boards, project assurance teams and quality review meetings.
• Uses recommended portfolio, programme and project control solutions for planning, scheduling and tracking.
• Sets up project files, compiles and distributes reports.
• Provides guidance on project management software, procedures, processes, tools and techniques.
• Applies tools, techniques and processes to administer, track, log, report on and correct configuration items, components and changes.
• Assists with audits to check the accuracy of the information and undertakes any necessary corrective action under direction.
• Assesses and analyses release components for input to release scheduling.
• Maintains and administers tools and methods for software delivery, deployment and configuration.
• Maintains release processes and procedures.
• Assesses, analyses, develops, documents and implements changes based on requests for change.
• Ensures that operational processes are in place for effective change control.
• Develops, configures and maintains tools to manage and report on the lifecycle of change requests.
• Identifies problems and issues and recommend corrective actions

Essential Skills, Experience and Certifications

• At least two years practical experience performing release and deployment function in large IT environment/organization.
• Working in collaboration with Change Management, Configuration Management, Verification and Validation Teams.
• ITIL (v3/4) Foundation Certificate.

Education

• A minimum requirement of a Bachelor's degree at a nationally recognised/certified University in a related discipline and 2 years post-related experience. Or exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate's particular abilities or experience that is/are of interest to NCI Agency, that is, at least 6 years extensive and progressive expertise in duties related to the function of the post.

Working Location

• Mons, Belgium

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – C004805

Role Duties and Responsibilities

• Maintain the master project plan and detailed work schedules in the agreed planning tool, updating progress weekly from workstream leads and flagging slippage or critical path risks to the Project Manager.
• Prepare look-ahead schedules, Gantt charts, and milestone trackers for use in project board meetings and team briefings.
• Support re-planning exercises at stage boundaries or when approved changes require a revised baseline.
• Own and maintain the RAID log (Risks, Actions, Issues, Dependencies), chasing owners for updates and escalating overdue items.
• Maintain the Risk Register, Issue Register, Lessons Log, Quality Register, and Decision Log, ensuring entries are current, consistently formatted, and reviewed at the appropriate governance forum.
• Track change requests through the change control process, recording the details of each approved change against the baseline.
• Establish and maintain the project filing structure, enforcing version control, naming conventions, and access permissions across the shared workspace.
• Manage the flow of project documents — distributing pre-reads, collecting sign-offs, archiving approved deliverables, and ensuring the team always works from the latest version.
• Act as configuration librarian where required, tracking the status of all formal project products.
• Track project expenditure against the approved budget, recording actuals, commitments, and forecasts and flagging variances to the Project Manager.
• Process purchase orders, timesheets, and contractor invoices through the agreed workflow, ensuring costs are coded to the correct budget lines.
• Maintain the resource allocation schedule and highlight conflicts or gaps requiring management attention.
• Coordinate site access arrangements for audit teams, refresh contractors, and specialist surveyors, liaising with local security points of contacts to secure the required access.
• Maintain the site visit schedule, tracking confirmed dates, access permits, security clearances, and any site-specific induction or health and safety requirements that must be completed before arrival.
• Maintain a site access tracker that records visit outcomes — completed, rescheduled, or denied — and flags sites with repeated access difficulties to the Project Manager for escalation to the Vendor Manager or client.
• Coordinate with contractors and internal teams to sequence site visits efficiently, grouping geographically close sites into logical routes and avoiding clashes where multiple teams require access to the same location.
• Ensure all site visit documentation — access request forms, risk assessments, method statements, and photographic evidence of completed work — is collected, filed, and linked to the relevant site record in the project filing structure.
• Draft highlight reports, checkpoint reports, and dashboard packs for the Project Manager's review, pulling together schedule, cost, risk, and quality data into a clear narrative.
• Organise all project meetings — booking rooms or virtual sessions, preparing agendas, circulating papers, and confirming attendance.
• Take accurate minutes, record decisions and actions with owners and deadlines, and follow up on outstanding actions between meetings.
• Maintain the forward calendar of stage gates, board meetings, and quality reviews, ensuring all required inputs are prepared on time.
• Act as the first point of contact for administrative queries from team members, directing people to the right templates, processes, or escalation routes.

Essential Skills, Experience and Certifications

• Strong proficiency in project scheduling tools — ideally Microsoft Project and ServiceNow
• Advanced Excel skills including pivot tables, lookups, conditional formatting, and the ability to build and maintain cost trackers and resource models.
• Confident user of Microsoft 365 (SharePoint, Teams, Word, PowerPoint) for document management, collaboration, and reporting.
• Ability to build clear, concise dashboards and visual reports that translate raw data into RAG statuses, trend charts, and exception summaries for senior audiences.
• Familiarity with project management information systems (PMIS) or portfolio tools
• Exceptional attention to detail — the kind of person who notices a version number is wrong, a date has shifted, or a name is misspelled before it reaches a board pack.
• Highly organised with the ability to manage multiple concurrent tasks, deadlines, and information flows without dropping things.
• Strong written communication — able to draft clear, grammatically correct minutes, reports, and status updates that require minimal editing by the Project Manager.
• Proactive and self-starting — able to anticipate what the Project Manager will need next rather than waiting to be asked.
• Diplomatic and persistent when chasing actions from colleagues, contractors, and senior stakeholders who may not prioritise the PSO's requests.
• Comfortable working across all levels of seniority, from site teams to the project board, and adapting communication style accordingly.
• Calm under pressure, particularly during busy reporting periods, stage gates, or when multiple deadlines converge.
• Trustworthy with sensitive information — the PSO will have visibility of financial data, personnel matters, and pre-decisional papers.
• Team-oriented with a willingness to pick up whatever needs doing — the PSO role is broad and sometimes unglamorous, and the right person takes pride in making the whole team more effective.
• Willing to challenge constructively — confident enough to push back if a process is being bypassed or a standard is slipping, even when the person cutting corners is more senior.

Working Location

• Braine-l’Alleud, Belgium

Working Policy

• Hybrid (40% onsite/ 60% offsite)

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – C002369/14

Role Duties and Responsibilities

The Service Engineer is responsible for the day-to-day delivery of the service within the agreed performance levels. (S)He is the POC and resolves the Incidents and Service Requests related to the printing service and coordinates technical activities with local and remote IT support units. (S)He maintains working relationship with external contractors in close coordination with the Service Delivery Manager.

Essential Skills, Experience and Certifications

• Proven experience in IT Service Delivery
• Working knowledge of Enterprise Level printing software (i.e. Uniflow)
• Previous Experience in supporting 'Follow Me' printing solutions
• Work Experience (5+) with the Management of multiple print servers at remote locations
• Proven experience handling customer and vendor relationship
• Working knowledge of ITIL and its processes
• Proficient in the creation and maintenance of Service documentation (Standard Operation Procedures and Instructions)

Desirable Skills, Experience and Certifications

• Previous experience in multinational environments.

Working Location

• Braine-l'Alleud, Belgium

Working Policy

• On-site

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Cosmic Top Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

1. Database
   
   1. Essential Skills
      1. 5+ years of experience in database administration and patch management, specifically with SQL Server, MySQL, and PostgreSQL.
   2. Responsibilities:
      1. Patching all database servers, including MS SQL Servers, MySQL, and PostgreSQL across all NATO locations.
      2. Ensuring that database patches are tested in a controlled environment before being applied to production systems
      3. Coordinating with application owners to minimize disruption and ensure that database-dependent applications continue to function correctly post-patch.
      4. Performing post-patch validation and monitoring to ensure database integrity and performance.
2. Oracle 
   
   1. Essential Skills
      1. 5+ years of experience with Oracle Database and Oracle WebLogic.
   2. Responsibilities:
      1. Patching all Oracle Database Servers and related Oracle platforms such as Oracle WebLogic, Oracle Enterprise Manager, and other Oracle-specific applications.
      2. Testing and validating Oracle patches in a non-production environment.
      3. Coordinating with relevant teams to ensure seamless deployment with minimal disruption.
      4. Monitoring and validating the performance of Oracle systems post-patch.

1. Hardware 
   
   1. Essential Skills
      1. 5+ years of experience in managing and maintaining enterprise-level hardware systems.
   2. Responsibilities:
      1. Patching and upgrading firmware on physical hardware including HPE Rackmount and Blade Servers, Dell Servers, and associated storage systems across various NATO locations.
      2. Ensuring all hardware is compliant with the latest security and operational updates.
      3. Conducting pre-patch validation and post-patch testing to ensure hardware stability.

 Working Location

• Braine-l'Alleud, Belgium

Working Policy

• On-Site, out of hours work required

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

• Develop and grow Rubrik partners to increase pipeline and revenue contribution 
• Create new avenues of growth by identifying new partners to onboard, build a business plan and drive engagement
• Gain access to the partner customer base (existing to the partner, new logo to Rubrik), to drive new sales campaigns with marketing
• Enable and improve the partner’s deployment skills to install and run Rubrik at a high customer satisfaction level and add Rubrik to existing partner solutions
• Working closely with our distributors to gain support and scale across the region
• Amplify Rubrik’s success by leveraging the Technology Alliances (eg. MSFT, AWS, NetApp, Nutanix)
• Partner enablement through sales a technical function to increase the Rubrik health of the partner and support PG activities
• Create and execute against joint marketing plans and campaigns with Rubrik and the managed partners
• Build strong relationships across your key partner stakeholders to strengthen the partnership.
• Report channel metrics and progress to regional channel and sales leadership

• Hard working, self-driven and highly motivated individual with great team spirit
• Strong knowledge about the Data Management / Data Protection / Storage and Security market.
• Great relation and reputation with key partners in assigned region
• Able to present in front of bigger audience and hosting events with and for partners and end-customers
• Able to identify and initiate deals with partners, work on deals and close them with a partner in close sync with Rubrik Account Teams
• Experience within the channel model and managing new and existing partners
• Have passion and vision for the role.
• Conscientious and structured approach to projects, methodical.

• Ideally have experience working in a partnership’s role at a vendor
• Used to quarterly and yearly planning of sales activities
• Has experience in creating and executing against marketing and sales plans
• Has a metric driven approach and understands what success looks like
• Familiar with a deal sales cycle, how to create new opportunities and close
• Able to do identification, acquisition and development of new partners
• Strong presenter on reseller and end-customer events
• Worked in teams and is used to work as a team player with all other functions
• Sold competitive solutions and has an extensive experience in data protection and security.

About The Team

Rubrik’s Sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious insiders, and operational disruptions. We offer continuous professional growth and opportunity  through our world-class sales enablement program. Our One Rubrik selling approach provides all the resources you need to exceed your goals, maximize your earnings potential, and take your career to the next level. All this while doing something truly purposeful, protecting the world's data.

Joining Collibra’s People Team

Employee Relations Partners at Collibra are responsible for

• Serving as the primary employee relations resource for assigned EMEA countries, expanding globally over time
• Partnering closely with global People Partners (HRBPs) and business managers to address employee relations matters, across multiple geographies, including performance issues, workplace concerns, conflicts, conflict resolution, and policy-related questions, conducting discussions and case management in English, French, or Dutch as required
• Supporting investigations, employee complaints, and sensitive cases, ensuring fairness, consistency, and compliance with local labor laws and company policies
• Defining, documenting, and continuously improving Employee Relations processes to ensure cases are handled efficiently, consistently, and with the right level of human judgment
• Tracking and analyzing Employee Relations metrics (e.g. case volume, themes, resolution time, recurrence) to identify trends, risks, and opportunities for prevention
• Contributing to proactive ER initiatives (manager guidance, documentation templates, FAQs, playbooks) to reduce recurring issues and improve manager capability
• Partnering with Legal, People Ops, and other stakeholders as needed on complex or cross-border cases

You have

• Solid experience in Employee Relations, ideally in a tech or fast-paced environment, with strong exposure to the Belgian and French markets
• Strong understanding of employee relations principles, investigations, and employment practices (experience across multiple countries is a plus)
• Demonstrated ability to work autonomously, manage sensitive topics, and exercise sound judgment
• Strong process-thinking mindset, with experience defining or improving workflows
• High curiosity and practical interest in AI and automation, with the ability to translate concepts into real use cases
• Bachelor’s degree or equivalent related working experience
• Work authorization to work in Brussels, Belgium
• Experience in the Belgian, French, Czech, and/or UK markets is a plus
• Experience working with HR tech platforms, case management tools, or AI-enabled tools
• Exposure to change management or transformation initiatives
• Experience in a global or scale-up environment
• Familiarity with data privacy, ethics, and compliance considerations related to AI

You are

• Analytical and excel in your problem-solving capabilities
• Experience using People data and metrics to drive decision-making
• A strong communicator, excel at relationship-building, and have stakeholder management skills
• Able to thrive in a fast-paced, rapidly evolving environment
• Professional fluent in English, French, and Dutch, with proven ability to manage employee relations matters in all three languages
• Comfortable enabling others: coaching, guiding, and helping People Partners adopt new ways of working
• Strong in communication skills, with the ability to explain complex topics clearly to non-experts

Measures of success

• Within your first month, you will immerse yourself in the EMEA landscape to align regional employee relations with our global mindset
• Within your third month, you will you will achieve full mastery of EMEA case management, serving as the primary subject matter expert for the region
• Within your sixth month, you will lead our expansion into US employee relations by developing a comprehensive playbook while leveraging AI tools to drive operational efficiency and strategic innovation

Join Collibra's AI Governance team

As our Product Manager for AI Governance, you will help shape how enterprises govern AI agents and agentic systems, one of the most consequential and genuinely unsolved problems in enterprise software today. You will work closely with peer product managers, engineering, design, and research teams at Collibra, and report directly to the Senior Director, Product Management, AI Governance.

This role sits at the intersection of AI, compliance, and risk. There is no established playbook here and that is precisely the point. We are looking for someone who finds that energising, who will dig into a problem on their own initiative, form a strong perspective, and bring enough clarity for the team to build with conviction. Our team lives by Collibra's value of "open, direct, and kind" ; it shapes how we support each other, make thoughtful choices, and care for our customers.

This is a hybrid role based in our Brussels office. Our hybrid model means you’ll work from the office at least two days each week. This setup helps us stay connected, work more closely together, and keep making progress as a team.

Product Managers at Collibra are responsible for

• Shaping the problem before the solution researching customer needs, market signals, and the evolving agentic AI landscape to develop well-informed, clearly articulated pitches that the team can act on
• Bringing clarity to complexity, translating the nuances of AI governance (think: agentic systems, runtime controls, compliance frameworks like the EU AI Act or standards like AIUC-1) into product thinking that engineers, designers, and go-to-market teams can all work from
• Prototyping and validating on your own initiative, getting hands-on to test ideas early, whether that means building a rough prototype, running a customer session, or stress-testing an assumption before it becomes a commitment
• Owning outcomes end to end from the first spark of an idea through to delivery and adoption, staying close to what ships and honest about what it achieves
• Collaborating with marketing, sales, customer success and professional services to ensure the product lands well and creates shared value

You have

• Experience co-creating with an engineering team. We care far more about the quality of your thinking than the number of years on your CV. 
• Hands-on experience exploring or building with AI tools. You have formed your own views through doing, not just reading about it
• Familiarity with compliance, risk, data governance, or security.
• Awareness of what it takes to work effectively in environments where the problem is still being defined. You find ways for making meaningful progress anyway
• Experience in product management for B2B software is a plus
• A bachelor's degree or equivalent work experience

You are

• Self sufficient and driven by curiosity you map your own path to a goal, know when to ask for support, and do not need someone to structure your days for you
• Research-oriented and hands-on. You read widely, prototype freely, and genuinely enjoy the process of figuring something out from scratch.
• A clear and honest communicator, you write and speak with precision, especially when things are complex or uncertain, and you bring people with you rather than leaving them behind
• Thoughtful in the face of ambiguity, you generate clarity where there is none, and make considered choices without waiting for perfect information
• Resilient and adaptable, this space will surprise you regularly; you treat that as part of the job, not an obstacle to it

Measures of success are

• Within your first month, you will:
• Develop a working understanding of Collibra's AI Governance product and the agentic AI landscape
• Meet key stakeholders across product, engineering, and go-to-market
• Begin forming your own perspective on where the most interesting problems are
• Within your third month, you will:
• Have shaped and delivered at least one well-defined problem pitch with the team
• Have engaged directly with customers or prospects on their governance needs
• Be contributing on your own initiative to a defined area of the product
• Within your sixth month, you will:
• Own a meaningful piece of the product strategy and be able to articulate and advocate for it
• Have shipped something, learned from it, and already be thinking about what comes next
• Be a trusted voice on AI governance internally and in front of customers

Joining Collibra’s Platform Infrastructure Engineering team

Collibra's Platform Infrastructure Engineering team is responsible for the essential cloud foundation underpinning all Collibra products, reporting directly to the Senior Manager, Platform Infrastructure Engineering. Your work is vital to evolving our multi-cloud platform infrastructure strategy. You will optimize our use of Kubernetes, IaC (Terraform/Helm), and Golang automation to ensure maximum operational efficiency and resilience for Collibra. We are a geographically diverse team guided by our value of Embracing and Driving Change, which translates into a team that never settles long for good enough, offering you a dynamic environment to advance your technical skills and make a tangible difference.

This is a remote role based in UK or Europe.

Staff Platform Engineers at Collibra are responsible for

• Lead the design and evolution of the cloud platform across AWS and GCP (Kubernetes, networking, and core infrastructure) in order to enable product teams to build, deploy, and operate services with speed, consistency, and minimal friction
• Build and standardize platform capabilities (CI/CD, observability, service templates, and golden paths) in order to reduce cognitive load and accelerate developer productivity across the organization
• Develop and operate shared data platform services (operators in Go, Kafka, Neo4j, and related infrastructure) in order to provide scalable, reliable, and self-service data capabilities for product and analytics teams
• Partner with product engineering, security, and SRE teams in order to drive adoption of platform best practices and ensure secure, compliant, and resilient architectures across AWS and GCP
• Mentor other engineers, champion technical excellence, and drive cloud cost optimization through automation.

You have

• Production experience managing infrastructure on a major cloud platform (AWS or GCP).
• Hands-on experience operating Kubernetes and service mesh technologies (preferably Istio).
• Strong understanding of cloud networking concepts (VPCs, routing, load balancing, WAFs, network policies).
• Proven experience with Infrastructure as Code (Terraform) and software development in Golang.
• Experience managing or supporting the underlying infrastructure for stateful applications (e.g., databases like GraphDB, kafka) on cloud platforms.
• Familiarity with cloud security principles (IAM, security groups).
• A bachelor’s degree or equivalent working experience.

You are

• Critical thinker who skillfully analyzes complex distributed systems, including intricate network flows.
• A proactive learner, curious about evolving technologies in cloud, container orchestration, and service mesh.
• Open-minded and approach problems from an assumption of positive intent and demonstrate emotional intelligence.
• Able to communicate complex technical concepts clearly to diverse audiences and identify opportunities for simplification and automation.
• Able to work with a high degree of care and independence.

Measures of Success

• Within your first month: you will Integrate with the team, understand our architecture, and make your first platform contribution.
• Within your third month: Build strong familiarity with the platform, team workflows, and shared services in order to begin contributing to well-defined platform improvements with guidance
• Within your sixth month: Independently deliver production-ready improvements to the internal developer platform and shared services in order to demonstrate ownership, sound technical judgment, and alignment with organizational standards

Join Collibra’s Product Management team

As our Senior Product Manager with our Knowledge Graph Data Governance Pillar, you will be responsible for successfully specifying software solutions that drive the evolution of data and governance processes. You will contribute to the product vision and own the execution of the roadmap, collaborate with our internal and external customers, and drive user adoption to ensure Collibra remains on top of an ever-evolving data ecosystem. This role requires a strong combination of technical expertise in data governance and proven, strategic Product Management experience. You will collaborate with primary stakeholders, including:

• Product and technical teams, including product management, architecture, engineering, testing, operations, research, and design.
• Business teams, including marketing, sales and pre-sales, customer success, and professional services.
• Ecosystem partners and other service providers.
• Customers’ business and technical teams.

This is a hybrid role based in our Brussels office. Our hybrid model means you’ll work from the office at least two days each week to stay connected, work more closely together, and keep making progress as a team.

Senior Product Managers at Collibra are responsible for

• Developing the product vision, delivering on the feature roadmap, and ensuring adoption by internal and external users.
• Understanding pain points and industry trends to provide new product ideas and make data-informed decisions.
• Overseeing planning and execution for their product teams.
• Owning product delivery commitments and outcomes by managing the backlog and milestones of your teams.
• Tracking the progress, mitigating the risks, and managing the dependencies of your product deliverables.

You have

• 5+ years of experience in Product Management, preferably in B2B SaaS.
• Experience and expertise in managing metadata, data governance, databases, and data integrations at enterprise scale.
• Proven ability to manage and resolve high-priority customer escalations by serving as the product subject matter expert and effectively communicating solutions and timelines.
• Exceptional organisational agility and prioritisation skills, with the ability to quickly pivot the roadmap or team focus in response to market shifts or urgent business needs.
• Demonstrated resilience and grace under pressure, particularly when managing product launches, critical deadlines, or high-stakes internal/external reviews.
• Proven track record of growth and increasing product management responsibilities in other fast-paced, dynamic environments.
• Experience gathering technical requirements, creating specifications, and workflow documents for product and feature releases.
• Ability to champion an AI-first approach where intelligent automation is the foundational layer of the product roadmap, rather than a secondary feature or add-on.
• Deep understanding of the modern AI stack—including model selection, fine-tuning, and RAG architectures—to effectively partner with engineering on building scalable, intelligent systems
• Relentless focus on solving core business problems with AI, ensuring every deployment moves the needle on user pain points rather than pursuing "AI for the sake of AI."
• A bachelor’s degree or equivalent work experience.

You are 

• Passionate & curious, able to find creative solutions to problems.
• A technical minded Product Manager with experience defining the configuration, deployment, and lifecycle management strategies for configurable, multi-step customer tools.
• A strong UX/UI advocate with experience defining user journeys within multi-step processes for complex enterprise tasks.
• Strong understanding and affinity to software development. Basic knowledge of Java, JavaScript, or any other object-oriented programming language
• Analytical and able to use data for decision making.
• Comfortable navigating ambiguity without compromising results.
• A good communicator and collaborator who can align technical and business stakeholders.

Measures of success are

Within your first month, you will: 

• Get to know the product and the business domain.
• Grasp Collibra’s agile and product development process.
• Facilitate the team’s sprint planning.

Within your third month, you will: 

• Understand the current state of the team’s work.
• Manage the backlog and prioritization of day to day activities.

Within your sixth month, you will: 

• Be able to build a longer-term vision.
• Own a rollout plan.

Joining Collibra’s Strategy and Operations team

We're looking for a BI & Analytics Manager to own customer lifecycle analytics within our Analytics & Insights team, part of Collibra's Strategy function. You'll be responsible for understanding how customers adopt, expand, and succeed with Collibra's platform, and for building the analytical foundations that make those insights scalable, governed, and increasingly AI-assisted.

This role sits at the intersection of strategic analytics and the future of how Collibra consumes its own data. You'll own a critical analytics domain end-to-end, from customer health and product adoption through expansion patterns and renewal dynamics. But you'll also help shape how we govern the data and semantic models that underpin those insights, and how we move toward AI-powered self-service analytics. We're building Collibra to be its own first customer for data governance and AI-assisted discovery, and this role is part of that ambition.

You'll report to the Director, Analytics and Insights and be the dedicated analytics partner for our Services leadership, and a key contributor to the cross-functional diagnostic frameworks our executive committee relies on. You'll work within a team that's building a unified, AI-ready data foundation, partnering closely with our Data Office, cross-functional counterparts in RevOps and Product, and senior stakeholders who expect data-driven counsel, not just data delivery.

If you're energized by customer lifecycle analytics, building governed and AI-ready data products, and the opportunity to shape how a data governance company does analytics internally, we want to talk.

This is a hybrid role based in our Brussels office. Our hybrid model means you’ll work from the office at least two days each week. This setup helps us stay connected, work more closely together, and keep making progress as a team.

BI & Analytics Managers at Collibra are responsible for

• Own customer lifecycle analytics: health scoring, adoption patterns, expansion signals, renewal dynamics, and everything in between
• Be the analytics partner for Services leadership. Understand their priorities, shape the agenda, and bring insights before they're asked for
• Build diagnostic frameworks that connect product usage to commercial outcomes so leadership can see where customers get stuck or succeed
• Lead analysis from start to finish: gather data, build models, test hypotheses about customer behavior, and communicate findings clearly to stakeholders
• Feed insights into executive reporting with context and narrative, not just numbers
• Work with the Foundation team on the unified customer and product data model. Make sure your domain is well-represented and well-documented
• Champion data governance best practices within the analytics team: maintain clear data documentation, metric definitions, and lineage for your domain, contributing to the semantic layer that enables AI-assisted analytics
• Push the boundaries of our AI analytics tooling. We're already using AI-assisted analysis and we need someone who'll keep finding new ways to make it work harder for the team and for stakeholders
• Use the Collibra platform as part of your daily workflow to document, govern, and share the data products you create. You'll help us understand our own product through the lens of a power user
• Work with cross-functional partners in RevOps, Marketing, and Product to connect the dots across acquisition, adoption, expansion, and renewal

You have

• 5+ years of experience in analytics, business intelligence, or a related field, with a meaningful portion spent on customer success, lifecycle, or post-sale analytics in a SaaS environment.
• Strong SQL skills and experience working with complex data models spanning CRM, product usage, and financial data. You can interrogate data in relational databases and productionalize pipelines using tools like dbt.
• Experience building and maintaining dashboards and diagnostic frameworks in modern BI tools (Tableau, Looker, or similar). You can make data tell the story.
• A track record of serving as an analytics partner to senior stakeholders (VP-level or above), proactively shaping analysis rather than just responding to requests.
• Experience with customer health scoring, cohort analysis, adoption modeling, or renewal forecasting
• Solid understanding of statistics and customer measurement frameworks. You apply appropriate methods to analyze engagement, adoption, and lifecycle dynamics with clarity and rigor.
• An appreciation for data governance: you understand why metric definitions, data documentation, and lineage matter, and you've practiced these disciplines in your work.
• Familiarity with SaaS business models and GTM operations.
• Clear communication skills in English (written and verbal)
• You must have work authorization to work in Brussels, Belgium.

You are

• An analytical thinker who connects data to decisions, not just metrics to dashboards.
• A builder who creates data products to solve problems, not just reports to answer questions.
• Comfortable with ambiguity and building frameworks from scratch.
• Good at making complex analysis simple for a leadership audience.
• Curious about the full customer journey.
• Interested in how AI tooling is already changing analytics and eager to keep innovating with it.
• Someone who sees governance as the foundation for scale, not bureaucracy.

Measures of success

• First month: Complete onboarding and build relationships with Services and cross-functional stakeholders. Develop a strong understanding of the existing customer data landscape, key data sources, and the team's reporting architecture. Get hands-on with the Collibra platform and begin using it to explore and document data in your domain.
• Third month: Own the customer lifecycle diagnostic framework and independently deliver insights for executive reporting. Establish yourself as the trusted analytics partner for Services leadership. Have documented key metric definitions and data sources for your domain in Collibra, and propose at least one initiative to improve lifecycle analytics or governance practices.
• Sixth month: Deliver a major improvement to the end-to-end lifecycle analytics suite. Contribute meaningfully to the customer 360 view connecting product usage to commercial outcomes. Participate in the team's AI analytics pilot with governed data from your domain. Be a daily active user of the Collibra platform, using it to govern and share the data products you've built, and bring product feedback from real usage back to the Product team.

Do you know what it takes to be the best support to a Manager? In this role, you will be assisting all store operations related matters such as sales, staff performance, store maintenance, visual merchandise and everything else that concerns the store up to our standards. You are an independent professional, with a high level of responsibility and identifying and solving problems is something that comes naturally to you.

Your typical day includes / What can you expect to work on?

• Ensure customers receive the best possible Suitsupply in store service
• Act as strong support to the Store Manager
• Manage a team of Sales Assistants
• Take care of back-office functions, reporting, stock etc.
• Monitor sales performance
• You will help to ensure that quality is maintained within the store, pinning, service etc.
• Responsible for making sure that all procedures and guidelines are followed in store
• Delegate tasks to the team as required
• Ensure the Suitsupply brand is correctly presented and that merchandising guidelines are followed
• Motivate team and show best practice in service and sales

This job might be for you if you have:

• 2-3 years Assistant Store Management experience
• Proven experience in a similar retail role
• Ability to create and analyse reports and sales data
• Strong leadership and excellent communication skills
• Impeccable customer service skills
• Ability to coach and motivate the team
• Sales and service focused
• Flexible work schedule

Your success will be measured by:

• Overall performance of the store
• Meeting Sales targets and additional KPI's
• Customers satisfaction with the in-store experience

What do you get in return?

• Competitive pay and commission structure
• A top-of-the-line training program, unique to the industry
• 40% discount on all Suitsupply products
• A clothing allowance for each new season
• Opportunity to build a career with one of the fastest growing companies in fashion

Joining Collibra’s Artificial Intelligence team

We are looking for an experienced AI Engineer who will design and deliver Artificial Intelligence solutions that improve our customers' experience and enable informed, data-driven decision making. We seek someone excited about working with cutting-edge technologies to build pragmatic, performant AI solutions. You'll collaborate with a team of outstanding builders around the world, characterized by a love for innovative technology, a desire to solve problems, and a continuous pursuit of building simple, elegant products that delight customers and simplify all levels of data engagement. You will work primarily with Data Scientists, other AI Engineers, and Machine Learning Operations Engineers, as well as teams across Collibra.

This is a hybrid role based in our Brussels office. Our hybrid model means you’ll work from the office at least two days each week. This setup helps us stay connected, work more closely together, and keep making progress as a team.

AI Engineers at Collibra are responsible for

• Monitoring of the larger AI/ML landscape, including emerging techniques and current state-of-the-art approaches 
• Transforming prototypes into pragmatic, production-ready solutions which solve impactful business problems
• Creating, operationalizing, and supporting AI/ML models and visualizations to power actionable value and insights
• Evaluating algorithmic results for quality, adaptability, and efficiency
• Contributing to evolving our platforms for Artificial Intelligence and Machine Learning capabilities in support of Collibra’s data products
• Collaborating with cross-functional teams and mentoring junior engineers on AI best practices

You have

• 5+ years of experience delivering production-grade AI/ML projects related to business functions, incorporating advanced techniques (e.g., LLM-based applications, RAG systems, NLP, neural networks, recommendation engines)
• Experience with SQL and relational databases, query authoring as well as working familiarity with a variety of databases (e.g., time series, graph, vector)
• Built and deployed production code in Python with associated AI modules (LangChain, LangGraph, Pandas, Numpy, Tensorflow, etc.)
• Experience with model evaluation, testing frameworks, and validation methodologies
• You must have work authorization to work in Brussels, Belgium
• A bachelor’s degree or equivalent related working experience is required

You are

• Deeply technical, driven, and analytical about the insights data can deliver
• Able to cut through hype and noise to identify foundational problems and build maintainable, performant solution
• Passionate about the mathematical principles powering the Generative AI revolution and how to drive sustainable value from LLMs and other GenAI technologies
• Experienced supporting diverse stakeholders and working with cross-functional teams in dynamic environments
• A clear communicator who can explain complex technical concepts to both technical and non-technical audiences
• Product-minded with empathy for end users—you consider how people will actually interact with AI features, not just technical sophistication
• Eager to both learn from others and share knowledge ; AI is evolving rapidly and no one has all the answers

Reporting to Collibra’s Senior Manager of AI Engineering, measures of success are

• Within your first month, you will familiarize yourself with the existing data platform and data products by diving into the architecture, existing products, and the Collibra platform ecosystem
• Within your third month, you will start to deliver new AI/ML features into our SaaS platform
• Within your sixth month, you will operationalize AI products into production environments and contribute to our AI roadmap

HR & Admin Intern

Join Artefact Belgium: Lead the Future of Generative AI and Large Language Models

Are you a proactive talent enthusiast with a passion for people and technology? Artefact Belgium is looking for an HR & Admin Intern to help us attract, develop, and support the brightest minds in the Data & AI industry. If you are a student or recent graduate who thrives in a fast-paced consulting environment and wants to shape the culture of a leading AI firm, we invite you to join our team in Brussels.

Who You Are

• Aspiring HR Professional: Currently pursuing or recently completed a degree in Human Resources, Psychology, Business, or a related field.
• People-Centric & Tech-Curious: You don’t need to code, but you are excited by the world of AI and understand that great technology is built by great people.
• Organized & Agile: Able to manage multiple administrative and creative tasks with a high degree of autonomy and attention to detail.
• Strong Communicator: Excellent interpersonal skills with the ability to engage with diverse profiles.
• Eager to Grow: A "can-do" attitude, ready to learn the ropes of HR operations, recruitment, and employer branding in a global firm.

Who We Are

Artefact is a leading Data & AI consulting firm at the forefront of AI innovation. With a global presence, we collaborate with top-tier clients across industries, including healthcare, manufacturing, and media, to harness the transformative power of generative AI. Our team in Belgium is specialized in LLM and GenAI projects, working on the most advanced applications of these technologies. Our inclusive and forward-thinking culture encourages creativity, collaboration, and professional growth.

What You Will Do

• Partner on HR Policies: Work directly with the HR Manager to research, draft, and implement internal policies (e.g., remote work frameworks, wellbeing programs, car/mobility policies, and CSR initiatives).
• Support Talent Acquisition: Assist in the end-to-end recruitment process, from sourcing specialized AI talent to managing the candidate pipeline.
• Drive Employer Branding: Help execute local initiatives (social media, campus events) to position Artefact as the employer of choice for tech talent in Belgium.
• People Operations & Compliance: Assist with the administrative lifecycle—onboarding, contract prep, and ensuring our processes align with Belgian labor standards.
• Foster Culture: Help organize internal events and workshops that reinforce our "One Artefact" spirit.

What You Bring

• Current Student Status: You must be enrolled in a University or High School program (Hogeschool/Haute École). This internship is unpaid and governed by an internship agreement (stageovereenkomst/convention de stage) provided by your school.
• Language Skills: Strong written and verbal communication skills in English. Knowledge of Dutch and/or French is highly valued for navigating Belgian social legislation.
• Tech Savvy: Comfortable using Microsoft Office (Excel, PowerPoint) and curious about learning HRIS and recruitment tools.
• Reliability: A high level of confidentiality and professional integrity.

What We Offer

• Real Responsibility: You won't just be making coffee; you will be a full member of the HR team with ownership of specific projects.
• Innovation: A front-row seat to the latest trends in Generative AI and Data Science.
• Networking: Access to a global network of experts across the Artefact group.
• Direct Coaching: You will work closely with our HR Manager, receiving practical guidance and feedback on your work.
• Dynamic Environment: A collaborative and inclusive workplace in the heart of Brussels, with exposure to the latest trends in the AI industry.

This position is based in Brussels, with opportunities to collaborate on projects worldwide.

HR & Admin Intern

Join Artefact Belgium: Lead the Future of Generative AI and Large Language Models

Are you a proactive talent enthusiast with a passion for people and technology? Artefact Belgium is looking for an HR & Admin Intern to help us attract, develop, and support the brightest minds in the Data & AI industry. If you are a student or recent graduate who thrives in a fast-paced consulting environment and wants to shape the culture of a leading AI firm, we invite you to join our team in Brussels.

Who You Are

• Aspiring HR Professional: Currently pursuing or recently completed a degree in Human Resources, Psychology, Business, or a related field.
• People-Centric & Tech-Curious: You don’t need to code, but you are excited by the world of AI and understand that great technology is built by great people.
• Organized & Agile: Able to manage multiple administrative and creative tasks with a high degree of autonomy and attention to detail.
• Strong Communicator: Excellent interpersonal skills with the ability to engage with diverse profiles.
• Eager to Grow: A "can-do" attitude, ready to learn the ropes of HR operations, recruitment, and employer branding in a global firm.

Who We Are

Artefact is a leading Data & AI consulting firm at the forefront of AI innovation. With a global presence, we collaborate with top-tier clients across industries, including healthcare, manufacturing, and media, to harness the transformative power of generative AI. Our team in Belgium is specialized in LLM and GenAI projects, working on the most advanced applications of these technologies. Our inclusive and forward-thinking culture encourages creativity, collaboration, and professional growth.

What You Will Do

• Partner on HR Policies: Work directly with the HR Manager to research, draft, and implement internal policies (e.g., remote work frameworks, wellbeing programs, car/mobility policies, and CSR initiatives).
• Support Talent Acquisition: Assist in the end-to-end recruitment process, from sourcing specialized AI talent to managing the candidate pipeline.
• Drive Employer Branding: Help execute local initiatives (social media, campus events) to position Artefact as the employer of choice for tech talent in Belgium.
• People Operations & Compliance: Assist with the administrative lifecycle—onboarding, contract prep, and ensuring our processes align with Belgian labor standards.
• Foster Culture: Help organize internal events and workshops that reinforce our "One Artefact" spirit.

What You Bring

• Current Student Status: You must be enrolled in a University or High School program (Hogeschool/Haute École). This internship is unpaid and governed by an internship agreement (stageovereenkomst/convention de stage) provided by your school.
• Language Skills: Strong written and verbal communication skills in English. Knowledge of Dutch and/or French is highly valued for navigating Belgian social legislation.
• Tech Savvy: Comfortable using Microsoft Office (Excel, PowerPoint) and curious about learning HRIS and recruitment tools.
• Reliability: A high level of confidentiality and professional integrity.

What We Offer

• Real Responsibility: You won't just be making coffee; you will be a full member of the HR team with ownership of specific projects.
• Innovation: A front-row seat to the latest trends in Generative AI and Data Science.
• Networking: Access to a global network of experts across the Artefact group.
• Direct Coaching: You will work closely with our HR Manager, receiving practical guidance and feedback on your work.
• Dynamic Environment: A collaborative and inclusive workplace in the heart of Brussels, with exposure to the latest trends in the AI industry.

This position is based in Brussels, with opportunities to collaborate on projects worldwide.

As an International Program Manager, you will be at the forefront of executing strategic programs to support market entries, platform migrations or significant regulatory changes. In addition, you will drive cross-area product initiatives that require collaboration across multiple product and technology teams.

This role is ideal for someone with solid program management foundations from a technology company who is eager to learn and grow within our organisation. If you're a structured yet adaptable professional who thrives in a dynamic and fast-paced environment, we’d love to hear from you!

We're looking for someone with:

• 5-10 years of experience in program or project management, preferably in tech, digital, or gaming industries.
• Exposure to complex projects involving multiple stakeholders; experience with market expansion, compliance, or re-platforming is a plus.
• Strong communication and interpersonal skills to foster collaboration across teams.
• Ability to structure and prioritise work in a fast-paced environment.
• A proactive and problem-solving mindset with a willingness to learn and adapt.
• Comfortable working with data to track program success and inform decision-making.

What you'll be doing

• Program execution & delivery: Manage end-to-end delivery of key initiatives, including expansion into new markets, compliance with evolving regulations, and major platform transitions.
• Cross team collaboration: Work closely with product, technology, compliance, operations, and commercial teams to ensure alignment and smooth execution of initiatives.
• Stakeholder management: Communicate progress, risks, and dependencies to internal and external stakeholders in a clear and structured manner.
• Process optimization: Support continuous improvements in our ways of working.
• Risk & issue management: Identify potential roadblocks early and proactively drive resolutions.
• Reporting & documentation: Maintain clear program tracking, status reports, and key performance updates.

About the team:

Capco is a global management and technology consultancy that specializes in advisory, implementation, and delivery of client-centered solutions across Financial Services, Energy, and Insurance industries. We support modern platform implementations, digital transformations, end-to-end IT delivery, omni-channel standardization, cloud-based data management, and predictive data analytics. Our collaborative and efficient approach helps clients reduce costs and manage risk and regulatory change while increasing revenues. We are thinkers, innovators, and disruptors. We are small enough to care but large enough to matter.

About the Job:

As a Project Manager you will play a key role in the delivery of projects and change initiatives for our clients in the financial and energy industry. You will work closely with project teams, product owners, and client stakeholders to resolve conflicts and remove barriers, ensuring deliverables are on-time and meet quality standards. This role could manage a mix of Capco and client employees, all working towards the ultimate goal of delivering various projects on-time and at or under budget.

What You’ll Get to Do:

• Develop and execute an integration strategy and roadmap
• Lead the team in technical requirement collection, mapping, validation, and optimization efforts
• Work with cross-functional teams to ensure alignment of integrations with data processes with business goals and technical requirements
• Work with technology teams to drive tooling and solutions for integrations, endpoints, secure data transfer, and resiliency
• Manage stakeholder communications and provide insights for decision-making
• Monitor data quality, compliance, and security standards throughout the project lifecycle

What You’ll Bring with You

• 5+ years of experience working with and leading cross functional teams as a project manager in an agile and/or iterative waterfall delivery environment
• Coordinate with business stakeholders and development & testing leads to prioritize deliverables across the program roadmap and complete additional research to define future feature design
• Guide teams through delivery and manage scope, risks and issues, resolving at the lowest level and escalating as needed
• Understanding of IT 
• Help execute Agile delivery, including: team sprint & increment planning, backlog management, and readouts
• Quantify customer impact of feature deliveries and measure product KPIs
• Working knowledge and experience with JIRA, Confluence, Project, and Visio
• Experience working in financial services 
• Having the ability to create and give executive-level presentations
• Establishing effective project timelines with correct dependencies and durations and ensuring their execution on schedule and within budget
• Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget
• English with good knowledge of Dutch 
• Commercial skills 

Why Join Capco?

• Capco provides an environment where your expertise and innovative ideas will thrive. Here’s why you’ll love working with us:
• Competitive Compensation: Includes a company car or green mobility budget, allowances, end-of-year bonuses, health insurance, mobile phone, laptop, and meal vouchers.
• Learning Opportunities: Gain access to advanced learning platforms, in-person and virtual courses, and our network of global experts to support your continuous development.
• Flexible Working Environment: Enjoy a hybrid setting, combining the benefits of remote flexibility with in-office collaboration.
• Work-Life Balance: Work in a supportive environment designed to encourage balance and wellness both personally and professionally.
• Innovative Culture: Operate in a non-hierarchical workspace where great ideas and initiative are celebrated, giving you a platform to showcase your expertise.

Ready to take the Next Step 

If this sounds like you, we would love to hear from you.  This is an opportunity to make a difference and contribute to a highly successful company with a significant growth trajectory.