About the Team

As one of DoorDash's core operations teams, Customer Experience and Support Operations, ensures that when there are bumps in the last mile, there's always someone there to help make things right. Our team designs and manages DoorDash's large and growing global network of support centers to create the best customer experiences, with the ultimate goal of delivering an outstanding customer experience as reliably as possible.

About the Role

We are looking for Merchant Experience Partners to partner with our highest-value merchants to help solve their most pressing issues and provide the opportunity to improve their overall merchant experience as we continue to increase our last-mile logistics platform.
As a Merchant Experience Partner, you will play a crucial role within the Merchant Experience team by providing our merchants with a direct contact for all of their support needs and focusing your efforts on ensuring overall Merchant success on the DoorDash platform. You will build long-lasting relationships with our Merchants through excellent customer service and strategic problem-solving.
Not only will you partner with our Merchants, but you will work with Account Owners and own a book of business as their support contact. You will be a part of a  program to shape support as a differentiator in the marketplace through high-quality, white-glove service.

You're excited about this opportunity because you will…

• Collaborate and troubleshoot important issues for Merchants via phone and web 
• Build relationships with Merchant partners by being the main contact and expert for a portfolio of Merchants spanning Enterprise and small - medium businesses
• Promote retention and overall Merchant success through white-glove service
• Perform daily phone outreach to proactively resolve issues for Merchants
• Prioritise and escalate issues in partnership with our teams
• Managing conflicting deadlines, ensuring cross-functional collaboration
• Have a solutions-focussed mindset, promoting Merchant success above all else
• Validate and track Merchant feedback to inform updates to our products and tools

We're excited about you because you…

• 2+ years of experience in Customer success, account management, customer support
• Proficiency in Microsoft suite / G-Suite 
• Experience providing advisory and partnership-level support through both proactive and reactive interactions with customers
• Experience advocating for customer experience within a team or initiative
• You love thinking about new opportunities for process improvement

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

The Technical Support Team at SevenRooms is part of DoorDash’s broader Customer Experience and Support Ops organization. We partner directly with hospitality operators around the world to deliver best-in-class customer support. Our mission is to ensure that when things go wrong—or when guidance is needed—there’s always someone knowledgeable, strategic, and empathetic ready to help. Whether it's troubleshooting technical issues, advising on product setup, or driving value from our platform, we work across chat, email, and phone to create seamless and impactful experiences. Ultimately, we’re here to ensure our merchants succeed while supporting a fast, reliable, and efficient support operation across a 24/7 model.

Multiple Full-time Hourly Shifts Available. At least one weekend day availability is a must. 

About the Role

In this role, you’ll work directly with hospitality operators across the globe to troubleshoot issues, instruct and teach product functionality, and strategize to maximize our customers’ Return of Investment. This role is imperative in advancing our mission to provide world class customer support to our clients. 

You’re excited about this opportunity because you will…

• Support Customers via Email, Phone and Chat. Promptly respond to customer inquiries through email and phone, resolving issues efficiently and with care. 
• Provide Strategic Solutions. Help customers get the most out of the platform by delivering thoughtful, prescriptive setups tailored to their goals, showing both technical knowledge and strategic insight.
• Master the SevenRooms Platform. Build and maintain deep knowledge of the SevenRooms platform - both broadly and in the context of individual client needs. 
• Document Resolutions. Record issue resolutions and steps taken, ensuring clear documentation across all client interactions. 
• Prioritize with Impact in Mind. Evaluate and act on support requests based on the severity of customer impact, ensuring the most critical issues are addressed first.
• Use Internal Tools Effectively. Learn and apply a variety of internal and external systems to log, track, and pull relevant data, supporting smooth and informed day-to-day operations.

We’re excited about you because…

• You’re a strong communicator, both in writing and over the phone
• You bring a positive, collaborative attitude and thrive in team environments
• You’re comfortable juggling multiple tasks in a fast-paced startup environment, with excellent follow-through
• You have a proven ability to build strong, trusted relationships with clients
• You deliver outstanding customer service, striking the right balance between empathy and effective solutions
• You’re analytical and resourceful, with sharp problem-solving skills
• You have a technical mindset and an interest in hospitality tech
• You’re familiar with tools like Zendesk, Jira, Salesforce, or similar platforms
• You have 1+ years of experience in a high-impact, customer-facing support or strategic account role, ideally in B2B, SaaS, or hospitality

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

SevenRooms, powered by DoorDash, is a hospitality technology platform that helps restaurants drive revenue and profitability by leveraging data to build direct guest relationships, deliver exceptional experiences, and increase repeat business.

The Sales Enablement team, within the In-Store Strategy & Operations organization, drives productivity across sales and go-to-market teams by aligning to key business priorities and delivering end-to-end enablement across process, product, skills, GTM strategy, and tooling. In close partnership with Sales, Customer Success, Product, Marketing, and Operations, the team builds and executes programs that improve performance and support overall business growth.

About the Role

This role sits within the Sales Enablement team in the In-Store Strategy & Operations organization. As a Specialist, you will support regional field enablement efforts for our In-Store line of business, delivering training that drives performance and consistency across the customer journey.

Embedded in your region, you will act as a bridge between central strategy and frontline teams, partnering closely with senior enablement managers and Pre/Post Sales leaders. You will deliver training across product, positioning, and processes, while creating feedback loops to continuously improve programs. This role is hands-on, covering new hire onboarding, product education, call reviews, and workshops to drive best practice adoption. Your focus will be on improving ramp time, win rates, retention, and expansion performance across the region.

You will report into a Senior Sales Enablement Manager. This role is 100% remote; however, we have offices in Sydney and Melbourne, which we encourage employees to take advantage of.

You’re excited about this opportunity because you will…

• You enjoy supporting sales and post-sales teams by improving the way they work — helping them operate more efficiently, confidently, and consistently.
• You are energized by enabling In-Store sellers and Customer Success teams with the right messaging, training, and best practices to drive stronger performance.
• You’re passionate about training and can deliver engaging live instruction with confidence and clarity to maximize impact.
• You take pride in reinforcing high standards of execution, and are excited to gather feedback from frontline teams, identify friction points, and turn insights into action.
• You want to contribute to a culture of performance excellence by ensuring the In-Store team is aligned, prepared, and equipped to win.
• You enjoy supporting continuous learning and skill development that improves ramp speed, win rates, and long-term revenue growth.

We’re excited about you because…

• 1–3+ years of experience in enablement, sales, customer success, or a related go-to-market support function.
• Experience working with sales systems such as Salesforce, Gainsight, Gong, Outreach, or related tools preferred.
• Ability to translate playbooks and processes, into engaging and impactful learning experiences.
• Experience supporting sales or post-sales teams, ideally in a fast-paced environment.
• Strong project coordination skills with the ability to work independently and handle multiple workstreams simultaneously.
• Excellent written and verbal presentation skills, especially in explaining systems, processes, or technical concepts.
• Comfort working cross-functionally with Sales, Product, Sales Ops, and RevOps teams.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

The Sales team at SevenRooms is on a mission to reshape the hospitality industry by empowering operators to take control of their guest relationships. We’re a passionate, high-performing group of go-getters who act as trusted advisors to restaurants and hospitality groups around the world. We take a consultative approach to sales—identifying business gaps, crafting thoughtful solutions, and helping operators reduce reliance on third-party networks. We believe in the power of hospitality, and we’re proud to partner with businesses to streamline operations and deliver magical guest experiences every day.

About the Role

As an Account Executive, you’ll work directly with restaurants and hospitality groups to understand their business needs and recommend the best-fit SevenRooms solutions—from reservations and table management to online ordering and marketing automation. You’ll drive new business by adding operators to the platform and working closely with our onboarding and account teams to ensure a smooth and enthusiastic transition. This role plays a key part in helping hospitality operators thrive, combining strategic thinking, relationship-building, and product knowledge to deliver real impact.

You’re excited about this opportunity because you will…

• Build and Manage a Sales Pipeline. Identify and engage prospective restaurants and hospitality groups to grow your book of business.
• Showcase the Platform. Present the value of SevenRooms through compelling demos and conversations that help operators understand how we can support their success.
• Lead Sales from Start to Finish. Own the full sales cycle—from prospecting and pitching to negotiation, contracting, and go-live support.
• Deliver Live Product Demos. Conduct live, engaging product walkthroughs both virtually and in person when needed.
• Be a Trusted Partner. Build strong relationships with prospects and clients, always advocating for their success and acting as a true advisor throughout the process.

We’re excited about you because…

• You have 3+ years of experience in hospitality technology sales
• You’re confident presenting to clients both in person and virtually
• You’re self-driven and comfortable working independently, whether in the office or remotely
• You’re tech-savvy and quick to pick up new tools and platforms
• You’re results-oriented and bring energy and focus to your daily work
• You’ve worked with tools like Salesforce, Outreach, or similar systems
• You have a background in hospitality or restaurants (a big plus!)
• You’re open to occasional travel into key markets to connect with clients face-to-face

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

The Customer Success team at SevenRooms is the heartbeat of our customers. We’re a diverse, global group of empathetic relationship builders, curious thinkers, strategic problem-solvers, and passionate collaborators. Our mission is to help hospitality operators succeed by driving adoption and value through a deep understanding of our product, data, and our customers’ business goals. We are customer-obsessed and thrive on turning challenges into long-term success.

About the Role

In this role, you’ll lead a team of Customer Success Managers who work closely with our enterprise clients to ensure they’re achieving success with the SevenRooms platform. You’ll be responsible for coaching, mentoring, and growing the team, while also overseeing strategic initiatives that drive adoption, retention, and long-term customer value. You’ll help scale a customer-first culture that delivers outstanding service and measurable impact for hospitality operators around the world.

You’re excited about this opportunity because you will…

•  Team Leadership & Development. Mentor, inspire, and grow a high-performing team of Strategic Customer Success Managers by setting clear performance and growth objectives and providing ongoing coaching and support.
• Customer Retention & Engagement. Drive user adoption and retention by developing best practices and strategic engagement initiatives, and by collaborating cross-functionally to enhance the customer experience.
• Capacity & Resource Planning. Monitor incoming revenue and customer volume to ensure balanced workload distribution and appropriate resourcing across the North American CSM team.
• Cross-Functional Collaboration. Partner with Product Marketing, Onboarding, and CS Strategy & Operations to enhance customer health scoring, implement proactive lifecycle strategies, and improve overall product adoption.
• Churn Risk Management. Track customer engagement through data tools (e.g., Looker, Totango) to identify and mitigate churn risks through timely, data-driven interventions.
• Product Advocacy. Maintain deep product knowledge to ensure CSMs can guide customers to the most relevant features and functionalities, while capturing product feedback through our Product Ambassador Program.

We’re excited about you because…

• You have experience in Enterprise Customer Success, Account Management, or a related customer-facing role at a SaaS company, ideally in a fast-paced, high-growth environment.
• You've spent 2+ years managing and developing people, and you lead through accountability, coaching, and continuous learning.
• You're analytical and strategic, with a track record of using data to identify insights and drive customer growth.
• You're comfortable using tools like Salesforce, Totango, or other customer success platforms to track performance and manage relationships.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

The Sales Enablement team, under the Sales Strategy & Operations organization, enables the productivity of our sales and go-to-market organizations through alignment with capital OKRs and a 360-degree enablement strategy that encompasses activation across process, product, skill, GTM strategy and tooling. Through partnerships with Sales, Product, Marketing, and Operations, we design and deliver critical enablement programs that activate the business to drive sales performance and contribute to DoorDash’s overall success.

About the Role

As an Associate Manager of Sales Enablement focused on our Australia and New Zealand (ANZ) markets, you will play a critical role in localizing and executing global enablement initiatives. You will report directly to a Senior Manager on the Global Sales Enablement team and support ANZ leadership through a dotted-line relationship with the local Sales Strategy & Operations team.

You’ll be responsible for activating onboarding, training, and go-to-market programs that support the full sales lifecycle for sellers in ANZ. You’ll coordinate closely with Sales, Marketing, Product, and RevOps teams to ensure that enablement strategies are tailored to the regional context and drive measurable outcomes.

This is an exciting opportunity to help scale enablement across a high-growth region by aligning global frameworks with local needs and feedback..

This is a hybrid role with three days per week in the office (Melbourne or Sydney) and two days remote.

You are excited about this opportunity because...

• Support the execution of onboarding, ongoing training, and product activation initiatives for DoorDash sales teams across Australia and New Zealand.
• Serve as a liaison between global enablement strategy and local sales execution, customizing programs for ANZ market needs.
• Partner cross-functionally with Sales, RevOps, Marketing, and Product teams to ensure readiness for product launches and sales plays.
• Help maintain and optimize regional enablement workflows including content delivery, sales tool adoption, and feedback loops.
• Contribute to a culture of learning by coordinating training calendars, facilitating sessions, and tracking engagement and outcomes.
• Gather insights from frontline teams to help identify skill gaps and recommend enablement solutions that drive seller performance.
• Track and report on enablement impact using available data and feedback to continuously improve delivery and relevance.

We’re excited about you because…

• 5-7  years of experience in sales enablement, sales operations, learning & development, or a related go-to-market function.
• Experience supporting sales organizations, preferably within a tech, SaaS, or marketplace environment.
• A strong operational mindset, with attention to project execution, coordination, and stakeholder management.
• Effective communication and facilitation skills; comfortable presenting to groups and managing enablement tools and platforms.
• The ability to work independently in a fast-paced environment while collaborating across time zones and functions.
• Familiarity with tools such as Salesforce, Outreach, Seismic, Chorus, Google Suite, or similar platforms is a plus.
• An interest in building scalable processes, paired with a willingness to execute hands-on work when needed.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Who we are  

Optiver is a global market maker founded in Amsterdam, with offices in London, Chicago, Austin, New York, Sydney, Shanghai, Hong Kong, Singapore, Taipei and Mumbai. Established in 1986, today we are a leading liquidity provider, with close to 2,000 employees in offices around the world, united in our commitment to improve the market through competitive pricing, execution and risk management. By providing liquidity on multiple exchanges across the world in various financial instruments we participate in the safeguarding of healthy and efficient markets. We provide liquidity to financial markets using our own capital, at our own risk, trading a wide range of products: listed derivatives, cash equities, ETFs, bonds and foreign currencies.  

What you’ll do  

As the IT Audit Manager APAC, you will join a global audit team of ten experienced internal auditors, including an IT lead Auditor based in Amsterdam. You will be based in Sydney alongside another Group Auditor. Optiver is currently in transition and moving towards a more globally integrated IT operating model. As a result, you will be involved not only in assessments of local entities but also regional and global functions, providing insights to the Management Board and Supervisory Board.  The assessments cover the entire IT spectrum of our organization: from Information Security to IT Operations and from IT risks in HR or payment systems to IT risk in trading systems. Additionally, you will support other Group Auditors on broader audit topics when IT expertise is needed, giving your exposure to a wide array of business areas, such as HR, Legal, Operations, Trading and Finance.  

The common purpose is to enhance and safeguard organizational value by conducting risk-based and objective audits, offering advice, and providing valuable insights. 

While the Group Audit team was originally based exclusively in Amsterdam, the team is now expanding its presence in key regional offices, including Sydney for APAC business, to enhance and scale the execution of audit activities. 

The team performs a range of audits and assessments and, when required, special projects across Optiver offices, including Amsterdam, Chicago, Shanghai, London, New York, Mumbai, Austin, Hong Kong, Singapore, and Taipei. 

As part of the team, you will visit Optiver offices three or four times per year - primarily within the APAC region - for periods of one to two weeks, and will also execute audits remotely. 

 
Main responsibilities include:  

• Perform IT and Information Security audit engagements in an advanced and continuously evolving IT environment.  

• Assist with audit planning, focusing on IT related risks. 

• Support broader audit engagements outside of IT areas when required. 

• Work with different Optiver teams across the globe, taking cultural differences into account. 

• Prepare audit documentation, assist in drafting reports, and communicate findings to stakeholders. 

• Continuously learn and grow by being exposed to a fast-moving and complex business environment. 

• Support the ongoing development and refinement of audit methodology, templates, and reporting standards. 

WHO YOU ARE: 

Optiver needs our next IT Audit Manager to be someone with: 

• At least 6 years of relevant work experience, preferably within large, high-tech organizations. 

• Master’s degree in information systems, computer science, or related field. 

• Professional certifications such as CISA or CISSP. 

• Strong knowledge of IT governance, risk, and controls frameworks (e.g., COBIT, ISO, NIST). 

• Proven ability to assess IT controls across infrastructure, applications, and security domains. 

• Experience supporting IT audits, reviews, and risk assessments across varied environments. 

• Attention to detail - accurate in reviewing documentation, testing controls, and drafting observations. 

• Strong Time Management - effectively prioritizes tasks, stays organized, and meets deadlines. 

• Strong written and verbal communication skills in English. 

• Willingness to develop audit skills and the ability to work both independently and collaboratively. 

• A proactive, pragmatic mindset and a strong appetite to learn. 

• Prior experiences within financial markets and/or exposure to trading environments is considered a plus. 

• Ability to travel internationally for short assignments (approximately 8–10 weeks per year). 

• Team player and flexible to connect with colleagues based in Amsterdam and Chicago also considering different time zones the Group Audit operates in.   

 
What you’ll get  

You’ll join a culture of collaboration and excellence, where you’ll be surrounded by curious thinkers and creative problem solvers. Driven by a passion for continuous improvement, you’ll thrive in a supportive, high-performing environment alongside talented colleagues, working collectively to tackle some of the most complex problems in the financial markets.  

In return for your expertise, you will have access to a range of Optiver perks, including:  

• A performance-based bonus structure unmatched anywhere in the industry.  

• The chance to work alongside diverse and intelligent peers in a rewarding environment.  

• Training, mentorship and personal development opportunities.  

• Daily breakfast, lunch and an in-house barista.  

• Gym membership plus weekly in-house chair massages.  

• Regular social events, including a company trip every two years.  

Optiver is committed to diversity and inclusion. We encourage applications from candidates of all backgrounds, and welcome requests for reasonable adjustments during the process.  

Questions? Get in touch with the recruitment team at careers@optiver.com.au.  

If residing within commutable distance to one of our offices, a hybrid schedule would be required (3 days in office, 2 days work from home).  Candidates within commutable distance are preferred, but those outside of commutable distance (but still residing in Australia or New Zealand) may be considered on a remote basis. Please note: this role requires full working rights in New Zealand without the need for current or future sponsorship.

This position requires being fluent in English AND at least one of the following languages: Japanese, Mandarin, Cantonese, or Malay.

SUMMARY

Reporting to the Lead of QHSE Training, Quality & Development, the QHSE Training Professional supports the QHSE Audit Optimization Department. This role assists in maintaining the quality of QHSE Manual Audits, training new auditors, and overseeing ongoing education initiatives. Seeking a self-motivated individual capable of independent work, thriving under pressure, and managing multiple projects simultaneously.

  
ESSENTIAL DUTIES AND RESPONSIBILITIES:

Training:

• Help facilitate training sessions for new Full-Time Equivalent (FTE) and Independent Contractor (IC) Auditors, aiding regional managers in their onboarding efforts.
• Provide leadership and guidance to QHSE Associates or Professionals.

QHSE Quality:

• Maintain Standard Operating Procedures (SOP) and Work Instructions for audits.
• Support Audit Quality methodologies to ensure product quality and reliability for Avetta customers.
• Review Auditors' assessments of Supplier QHSE management systems, programs, and protocols based on the services provided.
• Collaborate cross-functionally to ensure timely completion of investigations and identification of corrective actions.
• Validate the accuracy, relevance, and applicability of documentation for corrective actions with auditors.
• Ensure Avetta's compliance with ISO 9001 and Certification standards.

Development:

• Support the Continual Education of QHSE Professionals through calibration sessions, identifying top error categories, and sharing best practices.
• Assist in related Training and Corrective Action initiatives for QHSE Auditors.

IDEAL QUALIFICATIONS:

• Fluent in English AND one of the following languages is required: Japanese, Mandarin, Cantonese, or Malay
• Bachelor’s degree in a QHSE-related discipline is highly preferred.
• Possession of an advanced Safety designation (NEBOSH, AIHS, etc.).
• Preferred quality, safety, or environmental management system auditor designation (ISO 9001, 14001, 45001).
• 5+ years of robust experience in safety supply chain management.
• Prior experience in an Avetta HSE Professional role is advantageous.
• Profound knowledge and comprehension of WHS regulations and familiarity with other Regulatory Agencies (NOPSEMA, ISO, etc.).
• Experience with developing and maintaining quality documents.
• Preferred background in Industry & Field HSE, with bilingual proficiency being an added asset.
• Proficiency in utilizing diverse computer applications such as Access, Excel, Outlook, SharePoint, PowerPoint, as well as expertise in Web Conferencing Software (e.g., Zoom, Webex, or GoToMeeting) and JIRA.

#LI-Remote

If residing within commutable distance to one of our offices, a hybrid schedule would be required (3 days in office, 2 days work from home).  Candidates within commutable distance are preferred, but those outside of commutable distance (but still residing in Australia or New Zealand) may be considered on a remote basis. Please note: this role requires full working rights in Australia without the need for current or future sponsorship.

This position requires being fluent in English AND at least one of the following languages: Japanese, Mandarin, Cantonese, or Malay.

SUMMARY

Reporting to the Lead of QHSE Training, Quality & Development, the QHSE Training Professional supports the QHSE Audit Optimization Department. This role assists in maintaining the quality of QHSE Manual Audits, training new auditors, and overseeing ongoing education initiatives. Seeking a self-motivated individual capable of independent work, thriving under pressure, and managing multiple projects simultaneously.

  
ESSENTIAL DUTIES AND RESPONSIBILITIES:

Training:

• Help facilitate training sessions for new Full-Time Equivalent (FTE) and Independent Contractor (IC) Auditors, aiding regional managers in their onboarding efforts.
• Provide leadership and guidance to QHSE Associates or Professionals.

QHSE Quality:

• Maintain Standard Operating Procedures (SOP) and Work Instructions for audits.
• Support Audit Quality methodologies to ensure product quality and reliability for Avetta customers.
• Review Auditors' assessments of Supplier QHSE management systems, programs, and protocols based on the services provided.
• Collaborate cross-functionally to ensure timely completion of investigations and identification of corrective actions.
• Validate the accuracy, relevance, and applicability of documentation for corrective actions with auditors.
• Ensure Avetta's compliance with ISO 9001 and Certification standards.

Development:

• Support the Continual Education of QHSE Professionals through calibration sessions, identifying top error categories, and sharing best practices.
• Assist in related Training and Corrective Action initiatives for QHSE Auditors.

IDEAL QUALIFICATIONS:

• Fluent in English AND one of the following languages is required: Japanese, Mandarin, Cantonese, or Malay
• Bachelor’s degree in a QHSE-related discipline is highly preferred.
• Possession of an advanced Safety designation (NEBOSH, AIHS, etc.).
• Preferred quality, safety, or environmental management system auditor designation (ISO 9001, 14001, 45001).
• 5+ years of robust experience in safety supply chain management.
• Prior experience in an Avetta HSE Professional role is advantageous.
• Profound knowledge and comprehension of WHS regulations and familiarity with other Regulatory Agencies (NOPSEMA, ISO, etc.).
• Experience with developing and maintaining quality documents.
• Preferred background in Industry & Field HSE, with bilingual proficiency being an added asset.
• Proficiency in utilizing diverse computer applications such as Access, Excel, Outlook, SharePoint, PowerPoint, as well as expertise in Web Conferencing Software (e.g., Zoom, Webex, or GoToMeeting) and JIRA.

#LI-Remote

Summary: Join a leading specialized security firm, where you'll focus on auditing ZK-circuits and cryptographic primitives, ensuring the integrity of privacy-preserving protocols and ZK-rollups.

Responsibilities:

• Audit and analyze ZK-circuits to ensure security and efficiency.
• Evaluate cryptographic primitives and protocols.
• Collaborate with cross-functional teams to enhance privacy-preserving technologies.
• Conduct code reviews and provide feedback to improve security measures.
• Stay updated with the latest advancements in cryptography and ZK technology.

Required skills:

• Advanced degree in Mathematics, Computer Science, or a related field.
• Proficiency in Circom, Halo2, or Plonky2.
• Strong understanding of cryptographic principles and protocols.
• Experience in auditing and evaluating security measures in cryptographic systems.
• Ability to work collaboratively in a fast-paced, innovative environment.

Summary: Join a premier blockchain security firm trusted by top-tier DeFi protocols as a Blockchain Security Auditor. This role involves conducting manual code reviews to identify critical vulnerabilities, ensuring the security and integrity of cutting-edge blockchain applications.

Responsibilities:

• Perform thorough manual code reviews to detect critical vulnerabilities in smart contracts.
• Collaborate with development teams to provide security insights and recommendations.
• Utilize tools such as Slither and Foundry to enhance security analysis.
• Document findings and create detailed reports for technical and non-technical stakeholders.
• Stay updated with the latest developments in blockchain technology and security trends.

Required skills:

• Expert knowledge of Solidity and Ethereum Virtual Machine (EVM).
• Proven experience in conducting security audits for blockchain applications.
• Proficiency in using security analysis tools such as Slither and Foundry.
• Strong analytical and problem-solving skills.
• Excellent communication skills, both written and verbal.