The Sales Operations Manager serves as the primary operational resource for driving revenue and margin performance across assigned retail accounts. This role owns demand planning, inventory management, purchase order execution, POS and trend analysis, and trade spend management. The Sales Operations Manager acts as a real-time business monitor — interpreting data, identifying emerging issues and opportunities, and mobilizing internal cross-functional partners to respond with speed and precision. 

Core Responsibilities 

• Serve as a primary liaison between the Sam's Club account and internal teams, translating account-specific needs into actionable priorities and ensuring consistent, timely communication across stakeholders. 
• Own long-range forecasting (12–18 months), sales flow, and inventory planning in partnership with demand planning, operations, and sales teams, with particular focus on mitigating risk around high-velocity tentpole events. 
• Manage multiple forecasting systems, actioning against updates to inventory flows, promotional plans, pricing structures, and data governance for both new and existing SKUs. 
• Coordinate with analyst, strategic sales, and demand planning teams to track promotional performance, recalibrate forecasts, and develop forward-looking shipment strategies. 
• Partner with Strategic Sales and Analytics to deliver channel-specific promotional guidance and ensure alignment between national initiatives and account-level execution. 
• Support trade-spend optimization and healthy revenue growth by leveraging spend tools and aligning promotional investments with EBITDA objectives. 
• Contribute to sales strategy development and execution, continuously analyzing sales and operational performance to surface insights and drive improvement. 
• Lead weekly customer meetings and deliver timely financial updates, ad hoc reporting, and structured business reviews with clear, data-driven recommendations. 
• Build compelling internal and customer-facing presentations and strategic decks while maintaining a strong working knowledge of key product categories and the competitive landscape. 
• Bring intellectual curiosity and creative problem-solving to every challenge, identifying non-obvious solutions and continuously raising the bar on operational excellence. 

Qualifications & Requirements 

• Bachelor's degree required; concentration in Business, Finance, or a related field preferred. 
• 5+ years of experience in demand planning, supply chain management, business analytics, or a financial role within the consumer products industry. 
• Demonstrated ability to synthesize insights across multiple complex data sets and translate findings into clear decision-making frameworks. 
• Proven track record of thriving in a collaborative, cross-functional team environment. 
• Prior operational or sales experience with a large-format retailer (Costco or Sam’s Club experience strongly preferred). 
• Advanced proficiency in the Microsoft Office Suite; strong analytical skills and exceptional attention to detail. 
• Excellent communication, organizational, project management, and interpersonal skills. 
• Ability to manage competing priorities and execute effectively in a fast-paced, deadline-driven environment with a consistent positive attitude. 
• Willingness to travel approximately 20% for corporate events and visits to SharkNinja HQ (Needham, MA). 

• Demonstrate Best in Class account management, driving growth in Revenue and Net Margin to help us achieve and exceed our goals. Develop and execute a strategic plan to win for your business which includes driving market share growth for both the retailer and SharkNinja, with a clear path to goal achievement.
• Ability to be a successful sales leader, acting as the “business owner “of your business, including cross-functional team leadership, financial and analytical savvy and demonstrated thought leadership on how to achieve breakthrough goals at your accounts.
• For assigned categories, manage customer profitability, working closely with internal teams to develop new item strategies and financials, and manage promotional spending within ROI goals. Embrace being in the details and running the business with a bottoms up approach.
• Owning the Omni-Channel responsibilities including; achieving in store placement goals and online penetration targets, while supporting profit related initiatives.
• Critical decision making, based on financial analysis of multiple scenarios to drive profitable growth, living in the details and understanding what comprises & drives contribution margin $ and %.
• Help to drive the overall account strategy and will own the outcome for customer meetings; leveraging internal support areas.
• Execution and detail focused; mindful of key milestones and a demonstrated ability to create and adhere to a schedule to ensure success.
• Working with the Demand Planning and Supply Chain teams to optimize the flow of goods, including the monthly forecast cycle and long-range plans.
• Working with Category Analysis teams to report POS, trends, factors impacting the business – drive the story both internally and with the customer.
• Delivering flawless execution for SharkNinja and Walmart:

• Intimate knowledge of how to drive sales at larger retailers, within fast pace and everchanging categories. Preferred sales experience working with Walmart Inc. or national accounts within these verticals.
• Gritty sales professional with strategic vision, yet detail oriented and execution focused. Track record of embracing challenging, overcoming obstacles, and team player not afraid to roll up their sleeves and get into the details.
• Strong business acumen and analytical skills, complimented by effective oral and written communication.
• Strong analytical skills to gather and analyze large sets of data, ability to automate reporting will be a true advantage
• Exceptional interpersonal skills to be able to build and maintain effective relationships
• Excellent organizational and time management skills
• Winning track record for promotional execution during key periods
• Ability to thrive in the SharkNinja fast-pace, “obsessed with winning”

• BA/BS Degree or equivalent experience
• 5+ years of major account sales management or equivalent experience within buying and/or merchandising at retail.
• Previous Walmart account management experience
• Strong Microsoft office skills (Excel, Outlook and PowerPoint)
• Retail Link / Scintilla experience
• Ability to travel up to 6 times per year to Headquarters and other events
• Experience in durable good categories a plus.
• MBA preferred

eko is an innovative e-commerce startup dedicated to empowering brands to create, display, and optimize their video assets across digital platforms.

Thanks to our groundbreaking partnership with major retailers, and our ability to demonstrably increase e-commerce sales, we recently opened a new facility focused on processing, capturing, and delivering data & media for millions of unique products annually.

Our first-of-its-kind facility opened in Northwest Arkansas in summer 2025 and is rapidly scaling to support high-volume, high-quality product media capture at unprecedented speed and scale.

Want to learn more about eko, visit eko.com

About the Role:

The Procurement Manager is a newly created, high-impact role at eko's Capture Factory in Bentonville, Arkansas. This is a program ownership role, not a people management role. You'll be the person who makes procurement run at Eko.

You'll own the end-to-end procurement process for the factory, partnering with our Merchandising team to execute on sourcing strategy and ensuring the right products arrive at the right time to keep our stages moving. You'll also help build the systems and processes that scale with our growth, and as you establish yourself in the role, you'll have the opportunity to take on a broader procurement scope across the factory.

The right person is organized, systems-minded, and energized by owning a function rather than just executing tasks.

What you will do:

• Own the end-to-end procurement process for the factory, ensuring products are sourced, purchased, and delivered on schedule to support production needs
• Partner with the Merchandising team to execute on sourcing strategy and align purchasing activity with category priorities and timelines
• Identify and drive tool optimization opportunities and support partner negotiations to improve cost and efficiency
• Monitor schedule adherence and flag risks or delays before they impact production
• Support integration of procurement activity with item management systems to maintain accurate, real-time visibility
• Track spend, maintain accurate records, and support reporting across all procurement activity
• Build, refine, and document procurement processes, tools, and workflows as the function continues to grow
• Partner closely with Finance, production, and warehouse teams to keep purchasing aligned with operational needs
• Take on expanded procurement scope across the broader business over time as you grow into the role

Minimum Qualifications:

• 4+ years of experience in purchasing, procurement, or buying operations within high-SKU operations in a retail, e-commerce, or consumer goods environment
• Demonstrated ability to manage high volumes of transactions simultaneously across multiple vendors or platforms
• Strong systems thinking; you build processes, not just complete tasks
• Proficiency with spreadsheets and order management or spend tracking tools 
• Comfort learning and operating new technology platforms quickly
• Strong organizational skills with a track record of meeting deadlines in a fast-paced environment
• Clear, proactive communicator with cross-functional partners
• Experience working alongside a merchandising, buying, or category management team is a plus
• Familiarity with item management systems or procurement platforms is a plus
• Exposure to production, manufacturing, or high-volume operations environments is a plus
• Experience managing procurement scope across multiple categories is a plus

Work Environment:

• This position operates primarily within a factory setting
• The noise level can range from low to moderate
• Exposure to moving mechanical parts and vehicles (e.g. forklifts, trucks)

Why Join Us?

• Be part of something groundbreaking. This is an unparalleled opportunity to assist in building the people function for a cutting-edge robotics studio at the forefront of innovation.
• Hyper-growth environment. You’ll play a pivotal role in shaping a company that is scaling at an exceptional pace.

Benefits

• Premium health, dental and vision insurance
• Insurance options with 100% employer-covered medical and dental premiums for employee-only plans.
• Mental Health and Wellness Resources
• 401(k) Retirement Savings Plan
• Company Paid Life and Disability Insurance
• Flexible Time Off
• Daily Shift Meal Provided

Note: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. This description in no way states or implies that these are the only duties to be performed by the employee occupying this position.

This position is classified as exempt and is not eligible for overtime pay in accordance with the Fair Labor Standards Act (FLSA).

eko is proud to be an Equal Opportunity Employer. We believe our strength lies in the diversity of our people. We are committed to fostering an inclusive workplace that respects and celebrates individual backgrounds, perspectives, and contributions. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected status.

This role is a Hybrid Role: Employees are expected to work from our Rogers, Arkansas office 3 days per week and may work remotely the remaining days

Overview:

Reporting to the Vice President, Customer Business Development, this position is responsible for leading Revlon’s Tools business, Cutex and Mitchum. This role requires a high degree of collaboration and interdependence across all functions. Key success measures in this role include profitable Sales and Share growth, excellent strategic customer relationships, engaged cross- functional business team, and a strategic long-term vision for the business.

Responsibilities:

Develop the Business

· Deliver profitable sales and share growth

· Develop, execute and monitor annual promotional trade strategy leveraging Telus (Revlon’s trade promotional tool)

· Lead and facilitate internal and external relationships in support of the business objectives across responsible categories

· Ensure appropriate tracking and reporting systems & processes are in place to measure results against critical KPIs

· Own shipment and consumption forecast accuracy

· Prioritize and allocate investment budgets against key business drivers; optimize ROI

· Execute Revlon brand & category in-store strategies with excellence (merchandising, distribution, display, feature, pricing)

· Develop a clear long-term vision and plan for business growth; key building blocks, required resources, visible agenda

· Integrate Revlon’s corporate strategy with customer’s go-to-market strategy

Develop the Customer Relationship

· Drive and align Revlon’s strategic agenda with Walmart

· Inform and be the expert on Walmart’s strategic agendas within Revlon

· Evolve customer planning from annual sales goals to multi-year enhanced joint business planning w. aggressive KPI goals

· Connect and nurture customer relationships across functions (buying, marketing, finance, operations, supply chain)

· Set objectives to be #1 in customer service

Administration

· Update forecasts and displays via Revlon’s Trade promotional tool, Telus

· Complete ad/hoc analysis/tracking reports as required to support the business

· Accountable for new item set up, markdowns, POGs/Modulars, etc.

Skills:

· Well-developed strategic and critical thinking capabilities, followed by strong execution skills

· Demonstrated business savvy; confidence to engage both internally at Revlon and externally at customers

· Strong financial acumen, budget management skills, and proficiency in forecasting knowledge

· Strong written and verbal communication skills

· Excellent customer relationship skills

· Strong Team building and people skills

· Outstanding cross-functional collaboration skills

· Knowledge of personal care/beauty category and Consumer Packaged Goods or other related industry

· Advanced knowledge of A.C. Nielsen services (Market Track & Home Scan), data trends interpretation, retail POS data and customer systems

· Proficiency in Microsoft Office (Excel, Word & PowerPoint)

Education & Experience: Bachelor’s Degree with at least 5-7 years of account management experience. Personal care experience would be an asset.

Succeeding Together at Revlon 

· Strong customer focus with the ability to understand key business drivers

· Demonstrated ability to take the lead in anticipating and resolving key issues

· Able to manage multiple priorities with a proven ability to set goals and prioritize amongst many important projects in order to meet deadlines

· Ability to work independently, make decisions where appropriate and meet predetermined and unexpected deadlines

· Strong drive for accuracy and flawless execution; high level of attention to detail and accuracy, and process orientation

· Strong oral and written communication skills

· Proven presentation skills, strong influencing skills and able to deliver clear, concise and consistent messages both up, down and across the organization

· Ability to develop collaborative relationships through solid selling skills

· Proven ability to lead in a team environment while managing multi-functional stakeholders and possesses excellent interpersonal skills

· Is self-motivated and exhibits business maturity, drive and passion in a fast-paced environment

Occasional US business travel required

#LI-CH2 #LI-Hybrid

Revlon is unable to sponsor or transfer employment visas for this role; candidates must be legally authorized to work in the United States without current or future visa support.

The base pay range for this position is $95,000-$115,000 / year; however base pay offered may vary depending on skills, experience, job-related knowledge, and geographic location. Certain positions may also be eligible for short-term incentives as part of total compensation.

Employees (and their families) are eligible for medical, dental, and vision benefits. Employees are covered by the company-paid basic life insurance policy and company-paid short-term disability insurance (the benefit commences upon hire and allows for a portion of base salary for up to 26 weeks if you are disabled). Other benefits offered to employees include but are not limited to the following: long-term disability, supplemental life insurances, flexible spending accounts, critical illness insurance, group legal, identity theft protection, etc. Employees are also able to enroll in our 401k Retirement Savings Plan.

Employees will also receive 3 weeks of vacation, pro-rated based on date of hire for the 1st year of employment and twelve paid holidays throughout the calendar year. Vacation will depend on role.

ABOUT THE ROLE:

Our Operations team is critical to our success and we are looking for a committed, diligent, and passionate part-time Operations Supervisor to help support our in-store lottery ticket operations. Reporting to our Operations Manager, you will be based on-site in Little Rock, AR. This may be the perfect opportunity if you’re interested in operations management, growing your career at a start-up and playing a key role in the growth of a business!

Schedule: Fridays 2pm-10:30pm, Saturdays 9am-5:30pm, and Sundays 4pm-10pm 

WHAT YOU'LL DO:

• Lead and ensure successful day-to-day lottery processing operations while proactively making recommendations for operational improvements, and providing general technical support
• Support escalations in the absence of the Assistant Operations Manager including facility issues, product outages, and staffing gaps
• Support back-end operations and general quality control by maintaining ticket equipment, ensuring the integrity and streamlining of processes, and monitoring execution of processes by team members
• Prepare SOS (Start of Shift) & EOS (End of Shift) reports on a daily, weekly, and monthly basis; report shift performance metrics and escalate issues to the Assistant Operations Manager
• Oversee retail operations, including, sales, inventory, cash mgmt, EOS draw reconciliation
• Assist with other various ad-hoc duties and projects as needed
• Scan, handle and move lottery products efficiently and safely through the fulfillment process (may include some repetitive motion)

YOU IDEALLY HAVE:

• 1-3 years of supervisory/lead experience
• Prior experience in retail, warehouse, or restaurant operations
• Medium-level technological know-how with the ability to troubleshoot and solve basic technical issues with equipment, operate basic systems and platforms, etc.
• The ability to lift up to 40 pounds as needed

ABOUT YOU:

• You have grit, tenacity, and what people describe to be a “get it done” mentality. You don’t believe any task is too big or too small for you
• You are known for your ability to pivot on the fly with changing priorities and remain calm under pressure
• You don’t mind if there isn't an existing playbook for you to follow; you are resourceful and self-reliant
• Your team members describe you as available, helpful, and a problem solver. You feel proud when you’re able to help others succeed in their roles
• You have a high attention to detail and are organized in how you work and get things done
• You fully own and are committed to your work. You don’t believe in cutting corners and it shows in the quality of your work

One of Jackpot’s core values is Lifelong Learning. We don’t believe we are ever finished products and strongly believe in growing and developing to improve ourselves. If what you’ve read so far sounds exciting but your experience doesn’t quite match what we’re looking for, we strongly encourage you to apply anyway! We are committed to building a diverse, inclusive team where everyone can feel proud to contribute to.

WHAT WE CAN OFFER YOU:

• $20-$24 hourly pay rate
• 401k
• Sick Time
• Dedication to Lifelong Learning through our Monthly Speaker Series
• Monthly cultural and social events
• A culture of trust and accountability

#LI-Onsite

eko is an innovative e-commerce startup dedicated to empowering brands to create, display, and optimize their video assets across digital platforms.

Thanks to our groundbreaking partnership with major retailers, and our ability to demonstrably increase e-commerce sales, we recently opened a new facility focused on processing, capturing, and delivering data & media for millions of unique products annually.

Our first-of-its-kind facility opened in Northwest Arkansas in summer 2025 and is rapidly scaling to support high-volume, high-quality product media capture at unprecedented speed and scale.

Want to learn more about eko, visit eko.com

About the Role:

The Creative Associate is a frontline producer of Eko’s revolutionary product media. Reporting to a Creative Crew Manager, you’ll help turn everyday products into high-quality digital media by preparing, styling, capturing, and quality-checking products against clear production standards. 

This role is part creative, part technical, and highly active. You'll work from daily capture plans, operate proprietary robotic and camera systems, use styling tools and creative judgement to make products look their best, and keep production moving at a steady, sustainable pace. 

The right person is detail-oriented, coachable, comfortable with technology, and energized by high-volume creative production. You'll take pride in getting the details right, keeping your stage clean and production-ready, and making sure each image meets eko's production and quality standards before it moves to our retail partners. 

What you will do:

• Operate camera systems and robotics to capture products to spec
• Follow established styling, prep, and capture guidelines with consistency and care
• Complete daily capture targets at a steady, sustainable pace—not rushed, not idle
• Perform real-time quality checks on your own work—it only ships when it looks great
• Handle all products carefully and maintain condition standards before, during, and after capture
• Escalate issues appropriately (props, tech, product condition, etc.)
• Maintain a clean, organized, and production-ready stage at all times
• Collaborate with stylists, operators, and teammates to keep production flowing

Minimum Requirements:

• 1 year minimum of directly relevant hands-on experience in studio production, visual merchandising, video production, fashion styling, media creation, or a similar production-based environment
• Strong hands-on experience with Adobe Creative Suite or similar video editing platforms, with the confidence to use these tools in a fast-paced production environment
• Energized by a fast-paced, high-volume production environment
• Able to follow precise standards while using your styling instincts to make products look their best
• Excited to use robotics, cameras, and styling tools to transform everyday objects into standout digital media
• Obsessed with quality over shortcuts — you take pride in your work
• A team player who lifts others up and brings positive energy to every shift
• Demonstrated ability to communicate with professionalism, respond to feedback constructively, and work through day-to-day team challenges with sound judgement, maturity, and respect
• Able to learn new systems and tools with minimal friction
• Ability to read, write, and speak in English
• Ability to bend, stoop, kneel, crouch, and reach regularly
• Ability to work in a warehouse environment which may include exposure to varying temperatures, dust, and noise
• Light to moderate lifting will be required in accordance with current OSHA standards
• Ability to perform work in a highly active, floor-based environment, including regular movement throughout the factory or studio for extended periods during a shift, with or without reasonable accommodation

Shift Requirements:

This role is on-site at eko's Capture Factory in Bentonville, Arkansas. Candidates must be able to to commit to one of the following three shifts: 

• Weeknights: Monday through Thursday, 6:30 pm to 4:30 am | $30.80 hr 
• Weekend Days: Friday through Sunday, 8:00 am to 6:00 pm | $32.20 hr 
• Weekend Nights: Friday through Sunday, 6:30 pm to 4:30 am | $32.20 hr 

Work Environment:

• This position operates primarily within a factory setting
• The noise level can range from low to moderate
• Exposure to moving mechanical parts and vehicles (e.g. forklifts, trucks)

Why Join Us?

• Be part of something groundbreaking. This is an unparalleled opportunity to help build a cutting-edge robotics studio at the forefront of innovation.
• Hyper-growth environment. You’ll play a pivotal role in shaping a company that is scaling at an exceptional pace.

Benefits

• Premium health, dental and vision insurance
• Insurance options with 100% employer-covered medical and dental premiums for employee-only plans.
• Mental Health and Wellness Resources
• 401(k) Retirement Savings Plan
• Company Paid Life and Disability Insurance
• Paid Time Off
• Daily Shift Meal Provided

Note: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. This description in no way states or implies that these are the only duties to be performed by the employee occupying this position.

This position pays an hourly rate. All hourly rates meet or exceed applicable state and federal minimum wage laws. This position is classified as non-exempt and is eligible for overtime pay in accordance with the Fair Labor Standards Act (FLSA).

eko is proud to be an Equal Opportunity Employer. We believe our strength lies in the diversity of our people. We are committed to fostering an inclusive workplace that respects and celebrates individual backgrounds, perspectives, and contributions. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected status.

What We Do  

At C.A. Fortune, we aspire to maintain our position as the nation’s leading consumer brands agency. We realize how fortunate we are (pun intended) to offer comprehensive solutions to our clients. From sales management to marketing, all the way down to insights and e-commerce, our boutique service model offers a breadth of services to our clients.  

 Who We Are  

People. Passion. Purpose. Our people are the core of our business. Our unique boutique service model allows our people to follow their passions with a purpose, all while delivering excellent services to our clients. At C.A., we live and breathe our values. We are fearless and curious innovators who lead with solutions, empower others, and do the right thing, always. We are a family-first organization and recognize the importance of a healthy and flexible work-life balance, a positive support system, and the power of diversity and inclusion.  

 Overview of the Role  

• The Sr. Account Manager - Walmart Omni Channel role, will act as a 360 account manager for C.A. Fortune client base for Walmart and Walmart.com.   
• Hybrid; Bentonville, AR will observe a hybrid role in office 3 days a week
• Salary: $80,000 - $105,000, based on experience, qualifications, and skills 
• Minimal overnight travel required - less than 10% 
• At C.A. we’re not looking for perfection, just people that want to commit to a us and grow their careers long-term. We are on a mission to build better brands that inspire healthier lifestyles for consumers and their families. If you’re looking for a sign to apply, here it is!  

 What You’ll do at C.A. Fortune  

• Partner with internal C.A. Fortune teams to develop organizational expertise for Walmart and Walmart.com
• Providing insight into key metrics for performance throughout Walmart's Omnichannel  
• Planning and execution of marketing, advertising, and promotional efforts  
• Creating operating standards of running client businesses both online and in-store 
• Act as a 360 Account Manager for C.A. Fortune client base for Walmart and Walmart.com  
• Develop and execute plans to drive ROI via performance-based and brand-building strategies  
• Represent client interests to Walmart.com  
• Analyze and report on client business results on Walmart.com initiatives.  
•  Share overall understanding of the inner workings of the Walmart.com platform  
• New Item Setup, Pricing, SEO, Content, and digital advertising on the platform  

What You Should Bring to the Table  

• Strong knowledge of the consumer products industry (specifically food products).  
• 4-year bachelor’s degree, and/or similar industry experience  
• Proficient with all necessary computer-based programs (Outlook, Word, Excel, PowerPoint, SharePoint)  
• Understanding of Retail Link, SupplierOne and Walmart Connect and Walmart’s broader ecosystem 

 You Will Stand Out if You Have  

• Previous Walmart (in-store or digital) experience  
• Familiarity with Retail Link and SupplierOne  
• Account management experience directly supporting Walmart

 Perks  

• PTO and Sick days
• 11 paid company holidays per year 
• 1 Floating holiday 
• 2 paid volunteer days per year  
• 3 months fully paid parental leave (regardless of gender)  
• Medical, dental, and vision  
• Paid company life insurance  
• 401k with company match  
• Summer hours (half day Fridays from Memorial Day thru Labor Day)  
• Bonus eligibility 

 Come As You Are  

C.A. Fortune is committed to making our company more inclusive. Diversity fuels our innovation and better connects us to our clients, our colleagues, and our communities. Based on research, we know that women and other marginalized groups tend to apply to roles only when their experience perfectly matches the job description. That said, we encourage you to apply if you meet the majority of qualifications, especially if this role aligns with your career trajectory.  

Business Overview 

KINESSO is the technology-driven performance marketing agency providing actionable growth for both our agency partners and clients. We turn 'action' into 'outcome' for our clients, leveraging our unique capabilities in optimization, analytics, AI, and experimentation. KINESSO has brought together the collective power of what was formerly Matterkind, Reprise, P3, and Kinesso under one collective entity that will serve as the most powerful delivery engine in the industry. We have extensive offerings spanning across performance marketing and data and technology. Fueled by a deep understanding of consumer behavior, we offer an end-to-end engine of planning and optimization while also delivering on data-driven strategy for social platforms, actionable growth in e-commerce, and creating curated marketplaces specific to each client's function and needs. The company has more than 6,000 employees operating in more than 60 countries. Learn more at www.KINESSO.com.

Position Summary

We are looking for you - dynamic, best-in-class talent - to join the growing Commerce team as a Manager. In this role you will be responsible for managing Sr. Associates & Associates and supporting in the development, planning, buying, executing and measuring media plans for designated shopper/commerce media clients. You will support the Associate Director/Director in the strategic and tactical development of each retail plan. You’ll work closely with national Planning and Buying teams to allow for holistic Commerce media function.

The Commerce team is a specialty group that focuses on the planning, buying, execution and measurement of Commerce media. Commerce media is any specific media elements that are retailer focused/tagged. This can be in-store signage such as a coupon machine or shelfblade, a billboard driving shoppers to a Walmart store, digital ads (search, display, OLV/STV, etc) on Amazon or Kroger.com site via managed or self service, tapping influencers that support certain retailers or working with shoppable technology companies to ensure ease of conversion. The team supports client’s commerce/shopper/customer marketing teams—our end goal measuring product sales both online and in-store.

Who You Are

A passionate and driven professional, you excel at translating client business objectives at the senior level into Commerce daily tactical execution, to drive sales online and in-store. You’re ready to challenge the status quo to produce world-class search campaigns for high profile brands and take pride in your ability to clearly articulate the outcomes of the tactics and the strategy to the client. You thrive in a multi-functional role and enjoy training and coaching team members to ensure flawless tactical execution.

Responsibilities

· Retail Media Knowledge

o Knowledge of multiple retail media networks & their platforms, may include Amazon, Walmart, Roundel, Kroger, etc.

o Familiar with both DSP interface functionality and levers (campaign hierarchy, audience builder, PMP/PG set up, reporting suite) as well as managed service dashboards

o Understands individual RMN capabilities across tactic, targeting, reporting methodology, etc.

· Account Management & Strategy

o Active participant in development, presentation, management and measurement of omnichannel commerce media programs and defines program objectives and strategies consistent with brand marketing objectives

o Ensures strategic consistency across all elements of plan development and implementation

o Takes learnings from previous campaigns and apply to next campaign

o Participates in and guides Senior Associate during RFP process with partners. Coaches Senior Associate in evaluation of RFPs and assists in negotiations striving to get best plan and added value for client

o Builds audience targeting details and budget allocation at the tactic/placement level based on client goals for either self service or with partner during RFP process

o Recommends targeted, innovative media vehicles consistent with media strategies ranging from RMNs to 3rd party partners

o Proactively identifies growth opportunities and shares ideas for potential test and learns

o Delivers an effective detailed media plan, inclusive of tactics, audiences, flighting, KPIs, etc. that drives client performance

o Contributes to the creation of client ready materials (e.g. presentations, reporting, etc) and delivers client communications

o Serves as first check for client documents ensuring accuracy and ease of understanding information

o Ability to tailor client presentations to the audience (i.e. Senior Level vs. Junior Level)

o Supports in establishing and implementing best practices within client accounts

o Ability to assess and rank issues and tasks in order of importance for taking action and escalating as needed

o Anticipates, recognizes, and clearly defines problems using various techniques to systematically analyze, weigh alternatives and propose solutions

o Work with Senior Associate to update any status documents and timelines whether internal or client facing. Responsible for ensuring all tasks are captured and tracking toward completion

o Implements team and client centric processes to ensure accuracy of all deliverables (e.g. client documents, budget stewardship/management/client billing), improve overall team performance and minimize risk of human error through consistent implementation of QA guardrails

· Execution

o Supervises the buying process and stewardship for media programs to ensure original objectives are being met

§ Managed service: works with partners to maintain campaign and optimize based on performance, monitors within partner dashboards where applicable

§ Self service: works with DSP activation team to ensure relevant strategies are implemented and campaigns are optimize based on performance, monitors within platform

§ Works with retailers and DSP partners to ensure proper data onboarding and any necessary paperwork is completed prior to campaign launch

o Oversees and assists Senior Associate with the locating, defining and building relevant audience segments in DSP platforms

o Oversees coordination of creative assets between client, creative agencies and partners

o Monitors pacing to ensure delivery is appropriate and aligned to campaign flighting for both managed and self-service campaigns

o Measures media performance at all stages to ensure original objectives and strategies are being met to client satisfaction

o Development, execution and testing across campaign variables that create client specific insight and drive future testing opportunities

o Oversees analysis and reporting of data on daily/weekly/bi-weekly/monthly & ad-hoc basis

§ Data may be provided from partners or DSP activation team, with self service data being reviewed more frequently

§ Turns insights into long-term action by highlighting clear flow of cause, effect and next steps

o Maintains client and industry benchmarks for point of comparison when evaluating campaign performance

o Responsible for ensuring IOs are issued accurately within Prisma and clearing billing with finance team

· Relationships

o Oversees day-to-day relationship with media partners and leads negotiation of commerce media for specific programs

o Works cross-functionally with national planning & investment, ad operations, product, reporting, analytics, finance and other groups across the account

o Maintains client relationships and ensures timely creation & delivery of work

o Assists in managing team performance to achieve desired results based on defined roles and responsibilities for the Associates & Senior Associates

· Training/Development

o Ensures knowledge sharing across internal teams, open communication & provides thought leadership

o Identifies & builds functional expertise or knowledge in a relevant, unique & specific media area, including commerce media expertise

o Aware of knowledge level and experience of Senior Associates and Associates. Ability to spend extra time where needed to develop direct reports

· Industry Knowledge

o Seeks out information to remain current on media trends and shares with team members with relevant implications/potential opportunities

o Understands client business objectives and connections to day-to-day work

o Support team in development of thought leadership and innovation deliverables

Required Skills & Experience

· Strong working knowledge of commerce industry and platforms including major retailers and supporting technology (e.g. Amazon Ads, Walmart Connect, Roundel, Pacvue, Skai, Criteo, TTD, etc.)

· Project management; effectively managing multiple projects and meeting tight deadlines under a fast-paced environment. Time management and project management skills are critical

· Proven knowledge of media planning & planning with use of research tools and resources

· Proven ability to understand high level client goals and how they translate into commerce strategies

· Proven experience in writing and presenting relevant information to client audience

Desired Skills & Experience

· Bachelor’s degree or equivalent experience

· 3+ years of working experience required, with 1+ years experience in a people manager role; strong ability to delegate, train, and support direct reports

· 2+ years of commerce experience working across multiple retailers preferred

· Capable of effectively communicating the technicalities of programmatic for strategic purposes and differences in the biddable/addressable space compared to direct buys

· Ability to manage team, both upwards and downwards, to ensure cross-team communication

· Excellent written and verbal communication skills and proven problem-solving ability

· Self- sufficient and proactive

· Proficient in Microsoft Office (Excel, PowerPoint, etc.) and excellent quantitative analysis skills

· Knowledge with industry tools such as MediaTools, Prisma, etc.

Wage and Benefits

We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family. The salary range for this position is posted below.  Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee’s/applicant’s skill set, level of experience, and qualifications.   

Employment Transparency

It is the policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law. 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.  

For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position, please email accommodation@mbww.com.

THE ROLE: Senior Director of Sales – Walmart 

WHO ARE WE?

 We are the Wellbeing Collective (WBC), an exciting Global Business Unit within Unilever built with a start-up mindset. Companies included in this role’s responsibilities include OLLY, SmartyPants, Welly, and Onnit.  Each of these companies has a fantastic variety of benefit-led products, with strong innovation and growth potential. Our mission, with our science-backed and disruptive portfolio, is to improve the health and wellbeing of millions of consumers and become a leading Health and Wellness organization.

As part of the Health & Wellbeing Collective, we are building an operational platform to support companies in the Vitamins, Minerals and Supplements (VMS) space called the VMS Co-Op. The VMS Co-Op will host OLLY and SmartyPants and will grow to include other VMS companies and future acquisitions as well.

OLLY is a fast-growing San Francisco based company working to bring simplicity and delight to the world of nutrition. Yes, stuff like vitamins, probiotics and supplements to help you be you. We see only upside in the opportunity to transform the category experience. Not only that, we believe you can’t have happy without healthy. And isn’t true happiness where it’s at? So we’ve made it our personal mission to help people make healthy choices by making it easier than ever for them to get better nutrition into their daily lives. We are also a B-Corp, so doing social good is built into our DNA.

SmartyPants is a dynamic and fast-growing Los Angeles based supplement company focused on providing premium all-in-one vitamins for the entire family.  From the start, SmartyPants has been about family, authenticity and a core commitment to our collective well-being.  SmartyPants believes in making it easier to stay healthy by providing best-in-class products that also taste great. We're industry leaders in testing, transparency and advocacy, from sourcing the highest-quality ingredients to testing and packaging. 

The VMS Co-Op works in an agile and entrepreneurial way, collaboratively within the team and with our Health & Wellbeing colleagues. We work together to look at the big picture strategically as well as roll up our sleeves and get our hands dirty. We’re super passionate about the work that we do and we’re on the hunt for a fellow self-starter to add to our unique culture and join our ambitious team.

THE ROLE: SENIOR DIRECTOR OF SALES - WALMART

Reporting to our VP of Walmart & Club, the Sr Director of Sales – Walmart will serve as a key leader within our WBC team and will be an important “face of the WBC brands” to the customer. Strategy, leadership, and coaching will be key skills for this role. We are seeking commitment to culture, building a positive team, and building collaboration and alignment across the organzation. The WBC operating companies include SmartyPants, Onnit, Welly, and OLLY.  This role will manage a team overseeing sales, replenishment, and analytics.

KEY RESPONSIBILITIES

• Lead Walmart Sales team across all sales efforts in Walmart to maximize growth while being willing to roll your sleeves up and contribute to enhancing process and ways of working
• Play a leadership role within annual ASP collaboration with key stakeholders at Walmart + across our operating companies.
• Drive strategic customer partnerships: lead team in collaboration with our customers to ensure true partnership spirit
• Develop and manage strategic planning of annual business at Walmart, providing critical customer input into development of company go-to-market strategies
• Build and enhance process, customer insights, data utilization, and implement the sales best practices
• Drive collaboration with brand, marketing, supply chain to align on goals and deliver AOP
• Build strong external and internal relationships at all levels of management with our customers
• Develop a Walmart strategy that supports growth, responds to dynamic market environments, and builds into the overall corporate strategic plan
• Think long term, drive a consumer and customer oriented vision, and bring your team and cross-functional partners along in that journey
• Provide nimble leadership, both quantitative and strategic, building customer plans that deliver to the long term vision with financial acumen
• Lead annual cross functional planning with key decision makers to drive profitably sales growth
• Articulate the WBC’s unique positioning to deliver overall growth and drive the long term strategic vision as partners to Walmart in their category transformation
• Be an ambassador of our team values (Be Yourself, Be Disruptive, Be Passionate, Be Supportive) and contribute to the culture to make it better for all of us!   
• Recruit, develop and inspire the team; nurture cultural leaders who will make life at the WBC better for all of us!

CAPABILITIES + SKILLS REQUIRED

• 10-15 years of experience in CPG Sales and/or Retail Merchant/Buyer with a proven track record of success working with multiple top tier retailers (5+ years Walmart experience preferred)
• Proven ability to build & lead a high-performing sales team with 5+ years of people leadership experience
• Deep P&L and Trade Budget knowledge and ownership experience
• An inclusive leader with strong communication skills, a passion for team development and a high degree of comfort in giving and receiving constructive feedback
• Proven ability to build customer relationships and develop a high level of trust
• Proven ability to drive eCommerce sales & customer experience
• Entrepreneurial spirit, tenacity, dependability, integrity, and innovative sensibility
• Ability to influence cross-functionally and build capabilities for the entire company
• Personally, and professionally motivated to deliver results and get things done
• Excellent organizational skills with attention to detail and multitasking ability
• Strong negotiation skills in” getting to yes” with retail partners
• Energized and passionate about building a transformational company in today’s marketplace.
• Ability to change information into insights for actionable growth
• A true “Team Player” who can work cross-functionally to achieve results
• Thought leadership that inspires change and value within the organization

THE DETAILS

LOCATION: Northwest Arkansas, 4X travel per year to company offsites

HOURS: full time, exempt (salaried)

MANAGER: VP of Walmart & Club – Wellbeing Collective

PLEASE NOTE: Candidates must be authorized to work in the United States without sponsorship.

WHAT WE OFFER: 

• An opportunity to work with an intelligent, inspiring, and extraordinarily fun team 
• 100% employer-paid medical coverage for employee only, dental + ortho, and vision insurance 
• 4 weeks PTO + paid holidays + 12 Mental Health Days per year
• 100% Paid parental leave, Fertility + Adoption Benefits 
• 401(k) plan with Employer Match 
• Remote Work + Wellness + Cell Phone Stipends 
• Free product 
• And much more!