Summary:

Location: Amsterdam
Duration: 3 months
Start date: June 2026 
Compensation: Paid
Eligibility: Current University student (Computer Science or related field), Recent Graduate or Early Career specialist
Work authorization: Permitted to work in the job’s location

The role

We are looking for an Early Talent to develop cloud-based integrations on Microsoft Azure. You will work with experienced engineers and gain hands-on experience building API-based and cloud-native integration solutions.

We expect you to have

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

This role is part of our Experience & Engineering team based in the Netherlands. We combine our skills in developing future-ready technical solutions with our expertise in creating beautiful designs to deliver exceptional and engaging digital experiences that build lasting relationships with our clients like Gant, Inter Milan, bol.com and Just Eat Takeaway.

JOB PURPOSE

Looking to kick off your tech career as a frontender? Join our talent program designed to shape you into a next-level front-end developer. We’ll give you all the attention, feedback, and high fives you need to grow into a standout professional. Our goal? To help you reach your full potential.

During this internship you’ll hit the ground running as if you’re the Usain Bolt of frontend. You’ll be part of our DEPT® Campus, which is our talent program that molds you into becoming the best of the best. Through professional training, masterclasses and interactive workshops about the latest technology, this program ensures that you won’t turn into the designated coffee supplier or have to start an involuntary love affair with the printer.

From day one, you’ll be paired with a dedicated mentor/buddy for 1-on-1 coaching and join a team of 40+ passionate developers always ready to help.

Note: to be eligible for this internship, you are required to be living and studying in the Netherlands.

AS A TECHIE

• A group of tech enthusiasts that will feel like friends in no-time.
• Possibility to work with cutting-edge technologies in a constantly evolving environment. Yes, we’re on top of our game when it comes to AI.
• Good vibes: we’re trusting and believe in creative freedom and autonomy.
• Best of both worlds: the pros of an international leading agency with the energy of a local studio.
• Budget allocated for any new technology you wish to trial that benefits the company. Found the new Cursor AI Editor? Subscription costs are covered!
• A buddy and lead that you can ask anything, any time.

WHAT YOU WILL DO

• Bringing designs to life on all kinds of different devices in a multi-disciplinary team, like designers, product owners and back-enders; from a 27-inch desktop screen to a smartphone with a screen width of 320px;
• Work with HTML, SASS / Tailwind CSS, Typescript, React, Next.js, Rest API’s, Server Components, and more;
• Learn all the ins and outs of working within a digital agency, whether that is through team knowledge sharing or by taking on a cool feature;
• Work as a full-fledged and indispensable member of a project team for A-list clients such as Artis, Gall & Gall, and Inter Milan.

WHO YOU ARE

Even if you don’t tick every box, that doesn’t mean we’re not a match. If you feel like this role could be right for you, just go for it and apply!

YOU:

• Have a portfolio / GitHub that we would like to receive with your application.
• Know what A11y means, and are eager to learn more about it.
• Know how to implement semantic HTML.
• Have experience with JavaScript and basic Typescript.
• Have experience with React 
• Pre: experience with next.js
• Pre: experience with other frameworks like Vue or Svelte.
• Pre: experience with Tailwind CSS
• Know what the difference is between Server Side Rendering (SSR) and Client Side Rendering (CSR).
• Don’t run away from giving presentations about the milestones that you’ve accomplished.
• Enjoy experimenting with new technologies and keeping ahead of the curve
• Pre: Know how to responsibly leverage agentic AI in your work. studies or a personal project

Hard Requirements

• A GitHub with public repositories, or/and an online portfolio.
• You are enrolled in a Dutch university for the entire duration of the internship.
• Availability of 5 days per week (40 hours), from September 2026 for a duration of 5 months.
• You’re confident in English, whether you’re writing, presenting, or just chatting with the team.
• We offer a flexible hybrid work model. Here’s how it will work for your internship:
• Onboarding Period: To set you up for success and help you integrate with the team, we require you to work from the office daily at the start of your internship.
• Flexible Schedule: After the onboarding period, you will have the flexibility to create your own hybrid schedule.
• Team Standard: You can choose to work from home up to 3 days per week. As a team, we all aim to be in the office at least 2 days each week to collaborate and stay connected. 

WE OFFER

• DEPT® has been named a Great Place To Work in 2023 - in the Netherlands and has been a Certified B Corp® since 2021 -award winning in the best way possible.
• Awesome clients. Whether big, small, local or global — at DEPT® you’ll get the opportunity to work with all of them. And we celebrate all of our successes together!
• A monthly allowance of 450 euros + 50 euro internet allowance.
• Opportunities to develop your skills even further through training and certifications.
• Everything to focus on your health: mindfulness sessions, mental health services, healthy lunches available at the office, and above all: a safe work environment.
• Great fringe benefits; use of OV-bikes, an NS Business Card and many other goodies.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

Available Locations: Netherlands, United kingdom, Germany, Portugal, France, Sweden

About Solutions Engineering at Cloudflare

The Pre-Sales Solution Engineering organization owns the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Solutions Engineering is made up of individuals from a wide range of backgrounds - from Financial Consulting to Product Management, Customer Support to Software Engineering, and we are serious about building a diverse, experienced and curious team. 

What you'll do as a Solutions Architect

The Solutions Architect is a senior technical leadership role. You are a customer facing hands-on technologist with credibility built on domain expertise across Cloudflare portfolio.  You should have solid experience in influencing enterprise architecture design across various senior buyer personas both at customers and partner organizations. Your role will be to convince these decision makers of the long term value of thinking of Cloudflare as a strategic technology partner. 

You will work closely with every team at Cloudflare, from Sales and Product, through to Engineering and Customer Support. Your goal of customer success should drive you through the entire organization as you seek out and create scalable solutions for your customer’s needs.

You will work as a part of a highly visible structured pursuit team attached to designated strategic accounts, working to understand their unique business challenges and priorities with a goal of defining short and long term solution architecture with Cloudflare as a centerpiece. An equally important component of this role is the expectation that you scale your expertise and knowledge across the wider Pre Sales Solution Engineering organization.

Specifically, we are looking for you to:

• Build and maintain the long term technical relationship of key accounts, ensuring the successful design, proof and adoption of Cloudflare as a part of the customers critical infrastructure.
• Identify and drive strategic conversations with key stakeholders with the purpose of increasing our reputation and authority within the business, and further establishing our footprint within the customers landscape.
• Be the voice of the customer, engaging and influencing Product Management and Product Roadmap to serve their needs. 
• Demonstrate your expertise of Cloudflare within your field through the creation of professional content, including white papers, reference architectures, blog posts.
• Represent and Evangelize Cloudflare externally at Developer, Community, Technology, Cybersecurity and Industry focused events with thought leadership and expertise.
• Apply in-depth vertical knowledge or domain expertise. Advise on best practices.

Desirable skills, knowledge and experience

• 7+ years of experience in similar role or experience in a technical leadership role
• Previous experience as a solution architect, consultant or technical marketing engineer building, architecting or deploying security solutions
• Good understanding of AI, security challenges and its applicability to today’s enterprise landscape
• Proven track record using it to help drive revenue.
• Strong knowledge of Security Architecture, Design and Operations
• Working knowledge of the broader threat landscape and the ability to distill technology trends, and explain complex behaviors in simple terms
• Proven experience working with customers and partners in successful design and deployment of solutions
• Ability to juggle and successfully drive projects with customers, prospects, and partners.
• Experience with cloud computing solutions implementations including Microsoft 365, Azure, Google, AWS.
• Experience with Application, Security, Performance and Reliability products such as WAF, Bot Management, DDOS, Firewall, DNS and CDN.
• Knowledge of competitive market  around CDN providers, Web application Firewall, Remote access solutions, Next generation Firewalls, DDOS mitigations solutions, SD-WAN solutions , Secure Gateway solutions, SSE/SASE
• Proven hands-on experience with information security solutions such as Web Proxy, NGFW, Security Gateways, SIEMs, SAML/SSO, DLP, Data security and protection technologies such as HSM, Tokenization & encryption gateways.  
• Experience working with Identity Providers such as Entra AD, Okta, Ping, OneLogin, etc.
• Knowledge of web application programming XML, REST/SOAP API’s, REST, JSON,
• Experience in cloud computing based services architecture, technical design and implementations including Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS) delivery models.
• Knowledge of scripting languages such as Python and IAC products like Terraform
• Knowledge of security and cryptography.
• Knowledge of cloud/virtualization technologies and containerization

The job in short

As a Lead Principal Solution Architect, you set the technical direction on our most strategic banking engagements and make sure ambitious solutions actually ship. You are equally at home in deep architecture reviews with a client’s Chief Architect and in executive conversations with the CTO or COO. With years of designing large web-scale platforms behind you, you hold the full picture of a multi-year transformation without losing the detail. To our implementation teams, you are the trusted escalation point. To customers and partners, you are the senior voice they want in the room when the stakes are highest.

Meet the job

You take lead architect responsibility on the largest and most complex programs in the region. You translate business ambition into an architecture that holds up under scrutiny: integration, security, performance, scalability, resilience, and long-term maintainability. You shape the target state, the transition path, and the trade-offs the customer needs to understand before they commit.
You work across the full deal and delivery cycle. In pre-sales you partner with Sales and Solutions Engineering to win strategic opportunities, owning the architecture story from discovery through contract. In delivery you stay engaged at the moments that matter: inception, major design decisions, and the hard problems that surface mid-program. You do not manage a team of architects, but you raise the bar for the ones around you through design reviews, reference architectures, and worked examples.

You also contribute to how Backbase sells and delivers at scale. That includes producing reference designs, patterns, and points of view that other architects reuse, feeding field learnings back to Product and Engineering, and representing Backbase architecture in senior customer forums, analyst briefings, and partner conversations. Travel is significant, especially during inception and at key program milestones.

How about you?
        •       You have a decade or more of hands-on experience designing large Java platforms in production;
        •       Spring, Maven, and a modern CI/CD toolchain are second nature to you;
        •       You have strong, experience-backed opinions on Service Oriented and Micro-Services Architectures and when each is the right call;
        •       You understand modern front-end delivery: JavaScript frameworks, MVC patterns, and REST API design including RAML and/or OpenAPI;
        •       When we ask you about architectural frameworks, you reach for them instinctively rather than looking them up;
        •       You have worked deeply with Enterprise Integration Patterns and integration frameworks;
        •       You have operational depth across application servers, databases, load balancers, and the rest of the stack that keeps a high-availability deployment healthy;
        •       You have excellent written and spoken English and can hold a room from senior engineer to C-level.

We will be extra happy if you:
        •       Have delivered solutions for large financial services organisations, especially retail or commercial banking;
        •       Have shipped at scale on public cloud (AWS, Azure, or GCP) with containers and Kubernetes in production;
        •       Are fluent in patterns like CQRS, event sourcing, and event-driven integration;
        •       Have hands-on experience with API gateways, integration platforms, and identity systems in a banking context;
        •       Have spoken at industry events or published on banking architecture topics.

Join our team at Backbase, you will work with some of the sharpest people in digital banking, on programs that matter to the banks behind them and the millions of customers they serve. If you want senior technical ownership without stepping off the tools, this is the role.

Your Mission

As an IT Automation & Integration Engineer in the IT Systems & Services (ITSS) team, you will play a key role in driving scalable, secure, and intelligent automation across Catawiki’s internal systems. Your mission is to reduce manual work, enhance data and process consistency, and enable seamless cross-system experiences through well-designed, resilient integrations.
You’ll build smart, reusable automation workflows using both cloud-native infrastructure and modern Integration Platform as a Service (iPaaS) solutions, such as N8N. Working closely with stakeholders across IT, People, and Finance, you’ll translate business needs into system integrations that are efficient, secure, and built to scale.

This is a hands-on engineering role involving scripting (Python, Node.js), cloud orchestration, API integrations, Slack bot development, and the integration of AI capabilities using LLMs such as OpenAI.

What You’ll Do

• Design & Implement Automation Workflows: Develop and maintain automations across platforms like Okta, Jamf, Jira, Slack, HiBob, HubSpot, and Google Workspace using both custom code and iPaaS tools.
• Build and Manage System Integrations: Architect and deploy system integrations using REST APIs, Webhooks, and OpenAPI specifications, ensuring reliable and secure data flows across internal platforms.
• Automation Scripting (Python/Node.js) and iPaaS (N8N): Write robust automation scripts in Python and Node.js for complex logic. Use the N8N iPaaS platform to accelerate integration delivery, manage low-code/no-code connectors, and support event-driven workflows.
• Develop Slack Bots: Build scalable and secure Slack bots that connect to internal tools for automated actions, workflows, and notifications using Slack APIs.
• Use GCP for Backend Logic: Implement cloud-based automation with GCP services like Cloud Functions for processing, orchestration, and data handling.
• Infuse AI & LLM Capabilities: Incorporate AI-driven logic using OpenAI to enhance workflows, enable intelligent decision-making, and support natural language processing.
• Collaborate & Document: Translate business needs into technical requirements; maintain clear documentation of architecture, data mappings, automation workflows, and API logic.
• Monitor, Optimise & Secure: Monitor system health and workflow execution, troubleshoot integration issues, and enforce compliance with privacy and InfoSec standards.

What You’ll Bring

• Experience & Background
• 5+ years of experience in IT automation, system integration, or infrastructure engineering.
• Direct experience working with or managing iPaaS platforms such as Okta Workflow,  N8N, Workato, Tray.io, Boomi, Zapier, or MuleSoft. Preferably, direct experience producing production-grade automations in N8N.
• Technical Skills
• Proficient in Python and Node.js for automation and scripting.
• Proficient in using iPaaS, N8N, or any other iPaaS platforms for automations.
• Solid understanding of REST APIs, SOAP, Webhooks, OAuth2, JSON/XML.
• Familiarity with system integrations for tools like HiBob, Workday, Okta, Jamf, Google Workspace, Jira, and HubSpot.
• Cloud & Platform Knowledge
• Hands-on experience with Google Cloud Platform (Cloud Functions). Deep knowledge of Slack APIs and building internal bots for team workflows.
• AI Integration Awareness
• Experience or familiarity in integrating LLMs and AI services, including OpenAI, into automation pipelines.
• Operational & Interpersonal Strengths
• Strong analytical and debugging skills for complex, multi-system environments.
• Ability to design integrations with security, observability, and scalability in mind.
• Comfortable working cross-functionally with both technical and business teams.

Where You’ll Be 

This is a Hybrid role based in Amsterdam, Netherlands. You will work from our Amsterdam HQ at least 2 days per week.

WHO WE ARE 🌍

We help creators get more out of every conversation with Instagram-focused automations and support for other channels like Messenger, WhatsApp, and TikTok. The result? Better engagement, more sales, and real, sustainable growth.

With a diverse team of 350+ people across three continents, we’re building the leading Chat Marketing platform — trusted by more than 1.5 million customers worldwide.

AI is one of our top strategic priorities. We’re building intelligent, production-grade systems that power conversations at scale — and we’re just getting started.

WHO WE'RE LOOKING FOR 🌟

We’re hiring a Senior Python Engineer to join our Data Product Team and help power the analytics behind Manychat’s growth.

You’ll work on a high-load, near real-time platform that transforms large volumes of platform data into personalized insights seen by millions of users. The features you build will directly impact activation, retention, and revenue.

As part of a small, high-impact team, you'll own the data platform end to end, including data warehouse and ManyChat platform integrations, high-load APIs, and data aggregation pipelines. You’ll help scale performance, evolve our architecture, and influence Python engineering standards across the company.

If you care about building scalable systems, working close to the product, and seeing measurable business impact from your code, this role is for you.

WHAT YOU'LL DO 🚀

• Build and maintain data platform that power Manychat’s analytics and insights features
• Design and implement async APIs using Python and FastAPI
• Develop and optimize ETL flows that transfer data from DWH (Snowflake) into PostgreSQL for fast and reliable access
• Design caching strategies using Redis to balance performance and data freshness
• Improve system reliability, observability, and performance under high load
• Collaborate closely with product teams across the entire product organization, partnering with all major product domains to deliver data and insights that power key user experiences
• Contribute to architectural decisions as the platform evolves toward more event-driven patterns
• Own features end to end from data modeling and API design to deployment and monitoring
• Help establish engineering best practices for Python services across Manychat

TO SHINE IN THIS ROLE 💥

You’ll need:

• 5+ years of software engineering experience, including 3+ years of deep, hands-on Python expertise. Strong background in designing and building scalable, high-load, production-grade systems with extensive use of asynchronous programming
• Hands-on experience designing and building REST APIs with FastAPI or a similar async framework
• Strong knowledge of relational databases and SQL, preferably PostgreSQL, including query optimization and performance tuning
• Experience working with caching (Redis/Valkey or similar), with a solid understanding of cache invalidation strategies
• Proven ownership of services end to end, including CI/CD pipelines, production deployments, monitoring, and ongoing performance improvements
• Strong understanding of system design and scalable architecture principles, with the ability to reason about reliability, consistency, and data freshness
• Experience collaborating cross-functionally with product and engineering teams and delivering user-facing product features in fast-paced environments
• Clear communication skills and the ability to explain technical tradeoffs while maintaining a high bar for code quality, testing, and maintainability

It would be great if you have:

• Experience building data platforms or analytics products
• Hands-on experience with Snowflake, ClickHouse, or other OLAP dbs
• Familiarity with event-driven architecture patterns
• Experience with Kubernetes, Docker, Helm, Terraform, and AWS
• Experience with observability tools such as Prometheus, Grafana, and OpenTelemetry
• Exposure to AI or machine learning driven product features
• Interest in growing into a Technical Lead role as the team expands

WHAT WE OFFER 🤗

We care deeply about your growth, well-being, and comfort:

• 🌍 Hybrid onboarding to start remotely and relocation support for you and your family.
• 💙 Comprehensive health insurance for you and your family.
• 📚 Professional development budget for conferences, courses, and learning resources.
• 🫶 Flexible benefits package tailored to your priorities.
• 🪴 Hybrid work and generous leave options for work-life balance.
• 🍽️ In-office perks including free meals and snacks.
• 🤝 Company-funded sports activities, annual offsites, and team-building events.

Manychat is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.

This commitment is also reflected through our candidate experience. If you have individual needs that may require an accommodation during the interview process, please indicate this in your application. We will do our best to provide assistance throughout your interview process to ensure you’re set up for success.

With my application, I accept the Manychat Privacy Policy.

The Role

As a Technical Support Engineer, you will serve as the technical anchor for our support operations. You exemplify excellence in every response - whether to a business customer or an end-user - intuitively adapting to their distinct perspectives. You do not just close the tickets assigned to you; you take ownership of a healthy queue, ensuring the entire operation runs smoothly.

In this role, you will act as the primary escalation point for complex connectivity challenges that stump our Tier 1 partners. You will navigate the entire technical stack - from debugging API logs to troubleshooting live network connectivity issues for end-users. You will act as a bridge, translating technical root causes into clear solutions for customers while feeding critical insights back to our Product and Engineering teams. You ensure that when a user needs to connect, the Gigs platform delivers.

This role is located in our Amsterdam hub. 

What You Will Do

• Drive Technical Resolution - Go beyond standard fixes to deconstruct complex provisioning and API failures. You will investigate the "why" behind an error to prevent it from recurring.
• Troubleshoot Connectivity - You will dive deep into network-related incidents. Whether it’s a failed SIM activation or an outage, you will use your technical toolkit to diagnose the issue and guide customers to a resolution, building deep domain expertise along the way.
• Empower Tier 1 Support - Act as the safety net and mentor for our Tier 1 support team. You will unblock them on escalated tickets and provide the technical guidance they need to handle less complex issues independently.
• Translate & Document - You will turn technical findings into accessible documentation and clear customer communication, ensuring knowledge is shared rather than siloed.
• Shape the Platform - You are the customer advocate in the room with Engineering. You will use support data to champion bug fixes and feature improvements that directly enhance the Gigs API and dashboard.

What We Are Looking For

• Technical & Customer Background - You have 2-3 years of experience in a technical role with customer-facing components. We are less concerned with job titles and more interested in your ability to bridge the gap between technology and users.
• Troubleshooting Toolkit - You are comfortable using tools like Postman to debug APIs and have a grasp of core technical concepts (Webhooks, REST, request tracing, etc.) to trace technical process flows.
• Problem-Solving Mindset - You don’t just follow a runbook; you are comfortable investigating ambiguity and finding answers in a fast-changing environment.
• Communication Mastery - You combine strong communication skills with a technical background, allowing you to easily understand our platform and communicate complex concepts to our customers.
• Operational Agility - You take ownership of your queue, prioritizing urgent external requests alongside internal improvement projects without needing constant supervision.

The Role

As a Technical Support Engineer, you will serve as the technical anchor for our support operations. You exemplify excellence in every response - whether to a business customer or an end-user - intuitively adapting to their distinct perspectives. You do not just close the tickets assigned to you; you take ownership of a healthy queue, ensuring the entire operation runs smoothly.

In this role, you will act as the primary escalation point for complex connectivity challenges that stump our Tier 1 partners. You will navigate the entire technical stack - from debugging API logs to troubleshooting live network connectivity issues for end-users. You will act as a bridge, translating technical root causes into clear solutions for customers while feeding critical insights back to our Product and Engineering teams. You ensure that when a user needs to connect, the Gigs platform delivers.

This role is located in our Amsterdam hub. 

What You Will Do

• Drive Technical Resolution - Go beyond standard fixes to deconstruct complex provisioning and API failures. You will investigate the "why" behind an error to prevent it from recurring.
• Troubleshoot Connectivity - You will dive deep into network-related incidents. Whether it’s a failed SIM activation or an outage, you will use your technical toolkit to diagnose the issue and guide customers to a resolution, building deep domain expertise along the way.
• Empower Tier 1 Support - Act as the safety net and mentor for our Tier 1 support team. You will unblock them on escalated tickets and provide the technical guidance they need to handle less complex issues independently.
• Translate & Document - You will turn technical findings into accessible documentation and clear customer communication, ensuring knowledge is shared rather than siloed.
• Shape the Platform - You are the customer advocate in the room with Engineering. You will use support data to champion bug fixes and feature improvements that directly enhance the Gigs API and dashboard.

What We Are Looking For

• Technical & Customer Background - You have 2-3 years of experience in a technical role with customer-facing components. We are less concerned with job titles and more interested in your ability to bridge the gap between technology and users.
• Troubleshooting Toolkit - You are comfortable using tools like Postman to debug APIs and have a grasp of core technical concepts (Webhooks, REST, request tracing, etc.) to trace technical process flows.
• Problem-Solving Mindset - You don’t just follow a runbook; you are comfortable investigating ambiguity and finding answers in a fast-changing environment.
• Communication Mastery - You combine strong communication skills with a technical background, allowing you to easily understand our platform and communicate complex concepts to our customers.
• Operational Agility - You take ownership of your queue, prioritizing urgent external requests alongside internal improvement projects without needing constant supervision.