Job Overview

We are seeking a motivated and experienced Operations professional to support a UK-based employer in their operations team. We are looking for a South African professional with Mandarin language skills to join the team. This role will be a great fit for someone who is highly organised, has excellent communication skills, and is able to work independently.

Key Responsibilities

• Manage day-to-day operations of the team, ensuring smooth workflow and meeting deadlines
• Coordinate with internal stakeholders to resolve operational issues and improve processes
• Develop and implement operational procedures to improve efficiency and productivity
• Provide exceptional customer service to Mandarin-speaking clients, responding to queries and resolving issues in a timely manner
• Collaborate with the team to achieve collective goals and objectives
• Analyse data and metrics to identify areas for improvement and implement changes
• Develop and maintain relationships with external partners and suppliers
• Ensure compliance with company policies and procedures

Qualifications and Experience

• 3-5 years' experience in operations or a related field
• Fluency in Mandarin, both written and verbal
• Strong communication skills in English, both written and verbal
• Excellent organisational and time-management skills
• Confidence using tools such as Microsoft Office and Google Suite
• Ability to work independently and meet deadlines
• High attention to detail and a proactive approach
• Access to a reliable laptop, stable internet connection, and a quiet working environment

About Remote Recruitment

Remote Recruitment connects talented South African professionals with UK-based employers for fully remote roles. This is a fully remote position.

Requirements

Previous office administration or coordination experience preferred. Excellent organisational and multitasking skills. Strong written and verbal communication in English. Proficiency with Microsoft Office or Google Workspace and collaboration tools. A proactive, can-do attitude. Reliable internet connection and a suitable home working setup. Must be based in South Africa.

Benefits

Salary: R25 000 to R35 000 per month. Fully remote role with flexible working hours. Supportive team culture, ongoing training and development opportunities, and the freedom to work from anywhere in South Africa.