Provide Workfront Support & Troubleshooting 

• Manage incoming support requests (fields, templates, project setup, workflows) 

• Troubleshoot system issues and escalate appropriately 

• Serve as a first-line resource for user questions 

• Identify root causes of recurring issues and implement scalable solutions 

Support User Onboarding & Training 

• Coordinate user setup requests and audit permissions to ensure accuracy 

• Conduct onboarding and role-based training sessions 

• Maintain training documentation and enablement materials 

• Continuously improve training resources to increase user confidence and adoption 

Maintain Data Integrity & System Hygiene 

• Conduct regular audits to ensure naming consistency and required field compliance 

• Clean up projects, task structures, and outdated data 

• Monitor system health to support accurate portfolio-level reporting 

• Reinforce governance standards that position Workfront as a trusted source of truth 

Support Templates & Workflows 

• Update project templates, request forms, intake workflows, and task structures 

• Configure programs and portfolios 

• Assist with workflow standardization initiatives 

• Contribute to ongoing system optimization efforts by identifying opportunities to improve efficiency, usability, and scalability 

Build & Maintain Reporting 

• Create and maintain dashboards and operational reports 

• Support campaign reporting and resource visibility 

• Assist in evolving reporting to better support capacity, risk, and performance insights  

• Partner with PMO leadership to improve portfolio-level reporting clarity 

Support New Team Implementation 

• Gather requirements from onboarding teams 

• Build workflows and templates aligned to PMO standards 

• Support rollout and adoption of new processes and tools 

Support Integrations & System Enhancements 

• Partner with stakeholders and system administrators to support integrations and enhancements 

• Help translate business needs into system requirements 

• Support rollout, testing, and adoption of new features or capabilities 

• 3-5+ years of experience in project coordination, marketing operations, or PMO support 

• Working knowledge of Workfront or similar project management platforms 

• Strong attention to detail and data accuracy 

• Ability to troubleshoot system and workflow challenges 

• Strong communication skills and customer-service mindset 

• Comfort working in a fast-paced, evolving environment 

• Experience supporting enterprise work management tools 

• Experience building dashboards or reports 

• Process documentation experience 

• A proactive, improvement-oriented mindset 

• Awareness of emerging platform capabilities, features, or industry trends related to work management tools 

• Serving as a strategic advisor to colleagues by understanding the strategy of Stand Together Trust, Charles Koch Foundation, and Stand Together Ventures Lab; building strong relationships with those teams; and providing expertise to ensure events advance business objectives 

• Owning the planning and execution of offsite events from start to finish, including stakeholder coordination, budget development, venue sourcing, catering, other logistical elements, and on-site support 

• Acting as a liaison between colleagues and the HQ Events Team by providing audience knowledge and business context for events hosted in our office 

• Partnering with the event host to determine programming elements including session topics and speakers, as needed 

• Supporting other events across the Stand Together community, as needed 

• Managing an inventory of event materials and swag  

• Staying current on industry best practices, and identifying opportunities to continuously improve event planning processes  

Own and advise the strategy, governance, and operational health of Sage, Concur, and Adaptive in partnership with finance and accounting stakeholders 

• Define and maintain clear point-of-view (POV) documentation for financial systems 

• Establish and run a single intake and prioritization model for finance system work 

• Reduce recurring system issues through root-cause resolution across systems 

• Coordinate cross-system changes, testing, and releases 

• Lead change management and stakeholder communication for system strategy, changes and implementation 

• Partner with Finance leaders to develop a strategic roadmap for financial systems 

• Partner with Enterprise IT teams (Enterprise Apps, Enterprise Data) to develop and align system and data architecture solutions 

• Align financial systems with data reliability, analytics, and AI enablement initiatives 

• Experience with Sage, Concur, Adaptive, or comparable platforms 

• Background in finance operations, FP&A, enterprise applications, or systems ownership 

• Experience implementing governance models, RACI frameworks, or prioritization backlogs 

• Familiarity with data platforms or analytics enablement 

Project Management 

• Plan and manage Stand Together’s portfolio of small and large-scale Development events and experiences.  

• Create timelines and deadlines; track critical elements of event production across stakeholders and executives, ensuring priorities are executed in an efficient and scalable process.  

• Identify and refine processes to optimize long-term event strategy, consistently elevating operational excellence. 

Data, Task & Schedule Management    

• Facilitate cross-functional communication to ensure deliverables are understood, deadlines are upheld, and contingencies are implemented.  

• Provide regular updates on project status and milestones using established management tools (e.g., Adobe Workfront, Asana, internal resources).   

• Prepare meeting agendas, notes, and follow-ups to ensure clear next steps and accountability.  

Onsite & Event Support 

• Provide onsite support as needed, including schedule management, general staffing assignments, and real-time coordination.  

• Support post-event wrap-up activities, including notes, feedback collection, and documentation of learnings.

• Strong alignment with yes. every kid.’s mission and vision for education policy 

• 5–7 years of experience in public affairs, advocacy, polling/research, government affairs, legislative work, political campaigns, or related fields  

• Strong writing, editing, and proofreading skills with close attention to detail 

• Experience managing social media for an advocacy organization, nonprofit, or campaign 

• Demonstrated ability to create visual or graphic materials for external audiences  

• Proven ability to manage multiple projects in a fastpaced environment  

• Excellent organizational, planning, and prioritization skills  

• High level of professional judgment, discretion, and integrity  

• Ability to work both independently and collaboratively in a remote work environment  

• Contribute to architecture, design, and technical decision-making for our Node.js backend services, Contentful CMS integrations, and AWS cloud infrastructure. 

• Design, build, and maintain scalable, secure, and high-performing APIs. 

• Improve CI/CD pipelines, deployment processes, monitoring, observability, and system reliability. 

• Ensure compliance with security, governance, and cloud infrastructure best practices within AWS. 

• Establish and enforce engineering standards, best practices, and scalable design patterns. 

• Provide technical mentorship, supervision, and performance guidance to engineers. 

• Partner with product, design, and business stakeholders to translate requirements into technical solutions. 

• Experience integrating with Contentful CMS, Drupal and WordPress platforms. 

• Zod / schema-first validation and OpenAPI generation tooling experience. 

• Hands-on with CloudPosse Terraform modules and terragrunt layout patterns. 

• Performance tuning for Node.js apps and MongoDB, plus caching strategies. 

• Experience with EFS for stateful containers and mounting/permission management. 

• Knowledge of Checkov / Terraform security scanning and Terraform CI checks. 

• Lead architecture, design, and technical decision-making across the full application stack, including React and Next.js frontends, Node.js backend services, Contentful CMS integrations, and AWS cloud infrastructure. 

• Design, build, and maintain scalable, secure, and high-performing APIs. 

• Oversee CMS content modeling and editorial workflow optimization within Contentful CMS. 

• Improve CI/CD pipelines, deployment processes, monitoring, observability, and system reliability. 

• Ensure compliance with security, governance, and cloud infrastructure best practices within AWS. 

• Establish and enforce engineering standards, best practices, and scalable design patterns. 

• Provide technical mentorship, supervision, and performance guidance to engineers. 

• Partner with product, design, and business stakeholders to translate requirements into technical solutions. 

• Support sprint planning, technical estimation, roadmap development, and hiring efforts. 

• Experience supervising, coaching, and developing engineers, including performance feedback, goal-setting, and day-to-day work prioritization. 

• Experience using Contentful CMS, Drupal and WordPress platforms. 

• Familiarity with Turborepo, pnpm, monorepo patterns, Storybook and design systems. 

• Zod / schema-first validation and OpenAPI generation tooling experience. 

• Hands-on with CloudPosse Terraform modules and terragrunt layout patterns. 

• Performance tuning for Node.js apps and MongoDB, plus caching strategies. 

• Experience with EFS for stateful containers and mounting/permission management. 

• Knowledge of Checkov / Terraform security scanning and Terraform CI checks.