Reports To: Calibration & FAI Supervisor

Salary Range: $18.27 & $30.29

Position Summary: 

FAI technicians perform first article inspections in a manufacturing environment ensuring components are within design specifications.

Please note that this position will be 100% in office, no remote work

Key Responsibilities:

Read blueprints and decipher how to obtain certain measurements

• Make accurate and precise measurements
• Perform First Article Inspections (FAI) as assigned
• Produce FAI Reports (FAIR) as assigned
• Maintain records associated with FAI process
• Provide FAI status updates to stakeholders
• Perform other duties as assigned by Supervisor

COMPETENCIES:

• Strong working knowledge of precision dimensional measuring equipment such as but not limited to tape measures, calipers, micrometers, pin gauges, radius gauges and protractors
• Able to make accurate measurements, precisely
• Problem solving skills
• Proficiency with Office 365
• Attention to detail
• Strong verbal and written communication skills
• Familiar with ISO 9001 and AS9102 standards

Note: This job description is not intended to be all-inclusive. Employee(s) may perform other related duties as assigned to meet the ongoing needs of the Company.

• Organizational and time management skills
• SOLIDWORKS Inspection and Project Data Management familiarity could bring additional compensation

Qualifications:

• High school diploma or GED required
• At least 1 year of experience utilizing precision measuring equipment
• At least 1 year of FAI experience

PHYSICAL/MENTAL/ENVIRONMENTAL:

Physical Demands:

Activities: Sitting – 30% Walking/Standing – 70%

Lifting: Frequently lift up to 50 lbs.

Bending: Must be able to bend, squat, crawl and climb.

Vision: Long periods of close work on small fonts and fine print on drawings and ability to see small or detailed items.

Mental Demands: Handle multiple tasks simultaneously.

Environment: Not climate controlled. Exposure to excessive heat and cold, wet/humid conditions, noise/vibration, hazards, dust and fumes.

The Operations Supervisor is a first-line people leader responsible for overseeing the day-to-day execution of a defined value stream. The Operations Supervisor ensures that all teams operate safely, meet takt time and schedule targets, and deliver high-quality output in alignment with KPIs. This role manages multiple Team Leads and Operators and partners closely with the Operations Manager to identify constraints, support continuous improvement, and maintain flow across the work center. 

Please note: This position requires 100% in-office presence in our Surrey offices and does not offer remote work. This role will report into an Operations Manager. 

Essential Functions 

• Lead daily execution of production activities in the assigned work center to meet or exceed safety, quality, delivery, and efficiency targets. 

• Supervise, coach, and evaluate Team Leads and Operators, fostering a culture of accountability, safety, and teamwork. 

• Ensure adherence to daily build schedules and takt time; escalate risks to production targets to the Operations Manager. 

• Monitor and track performance against key metrics (output, defects, rework, attendance, downtime) and lead Tier 2 daily management meetings. 

• Coordinate with Planning, Materials, Quality, and Maintenance to ensure work center readiness (materials, tools, documents, etc.). 

• Enforce safety protocols, 5S practices, standard work, and compliance with operational policies. 

• Support onboarding, cross-training, and upskilling of team members in partnership with Learning & Development. 

• Lead or support root cause analysis (RCA) and corrective action implementation for issues impacting quality, delivery, or safety. 

Qualifications 

• Bachelor’s in Operations Management, Industrial Engineering, Supply Chain or a related degree. Five years of additional relative experience, including demonstrated leadership, in lieu of a degree will also be considered.  

• 3+ years of experience in a manufacturing or production environment, including 1+ years in a formal or informal leadership role. 

• Experience with takt time, standard work, visual management, and daily tier meetings. 

• Proficiency in basic digital tools (ERP, Excel, production dashboards). 

• Strong people leadership, communication, and problem-solving skills. 

• Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization.

Preferred Skills 

• Coaching & performance management 

• Root cause analysis (5 Whys, fishbone, etc.) 

• Conflict resolution & feedback 

• Understanding of Lean, 5S, and visual factory principles 
  
  
• Ability to prioritize in a fast-paced production environment 

Compensation actually offered for this role will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered. 

[Compensation Range: CAD $38.46 - $55.30/hr] 

IEM is currently seeking an Operations Manager - Integrated Products for our Surrey, B.C location. The Operations Manager – Integrated Products is a people-centered, execution-driven leader accountable for the end-to-end performance of an assigned value stream. This role requires a leader who brings clarity to complexity, leads with empathy and high emotional intelligence, and motivates teams through trust, structure, and disciplined execution. The successful candidate is not only analytically strong, but deeply hands-on—capable of filtering noise into clear priorities and experienced in real-world Lean manufacturing execution. The Operations Manager owns safety, quality, delivery, cost, and productivity outcomes and works cross-functionally with Engineering, Quality, Materials, Maintenance, and Continuous Improvement to deliver sustainable operational performance.

Please note: This position requires 100% in-office presence in our Surrey offices and does not offer remote work. This role will report into the Director of Operations - Integrated Products. 

Key Responsibilities

• Lead daily operations across the value stream, ensuring work is performed safely, to standard, and in line with production plans
• Own and actively manage value-stream KPIs including OTD, PPA, DPU, safety (TRIR/incidents), LHPU, and material efficiency (e.g., Copper Scrap %)
• Conduct daily Gemba walks to observe work, verify standards, engage employees, and identify issues early
• Establish, support, and actively use Hour-by-Hour Boards and Daily Management systems to track performance, surface abnormalities, and drive immediate action
• Own and lead the Daily Management System, including tiered huddles, escalation, and follow-up to ensure issues are resolved at the right level and do not recur
• Lead daily, weekly, and monthly operating rhythms that translate performance gaps into clear ownership and disciplined follow-through
• Proactively plan and balance labor, skills, and resources to meet demand while maintaining flow and efficiency
• Anticipate operational risks and constraints by identifying leading indicators, planning contingencies, and implementing containment actions before issues impact flow or stop the line
• Translate strategic objectives into clear, executable priorities for supervisors and frontline teams, ensuring focus on the critical few versus competing demands
• Partner closely with Production Planning and Materials to align demand, capacity, and material availability
• Lead, coach, and develop supervisors and frontline teams, setting clear expectations and ensuring consistent accountability
• Take ownership of training, cross-training, and skills development to ensure employees are capable, confident, and set up for success
• Actively develop talent within the team through coaching, feedback, and structured development plans, bringing out the best in people
• Build bench strength by developing supervisors and high-potential employees through deliberate capability building and succession planning
• Act as a change leader by driving adoption of new processes, standards, and ways of working, addressing resistance, and ensuring changes are sustained on the shop floor
• Lead structured problem-solving using root-cause analysis, A3 thinking, Pareto analysis, and process mapping to prevent repeat issues
• Champion hands-on Lean manufacturing execution, including:
• Single-piece flow and cellular manufacturing
• Standard work creation, sustainment, and continuous improvement
• Takt time, line balancing, and flow optimization
• Visual management, 5S, and Kaizen
• Lead Lean as a daily operating system by modeling leader standard work and embedding continuous improvement into everyday execution
• Work closely with Engineering, Quality, Maintenance, and CI teams to resolve design, process, and equipment issues impacting production
• Maintain full ownership of the value stream, ensuring process changes and improvements are executed and deliver intended results
• Ensure compliance with safety policies, quality standards, and regulatory requirements while promoting a culture of zero injuries and right-first-time quality

Qualifications

• Bachelor’s degree or diploma in a technical discipline (Electrical preferred)
• 10+ years of experience in manufacturing or operations environments
• Minimum 5 years in a supervisory or managerial role (Operations Manager, Production Manager, Production Supervisor, Engineering leadership, or equivalent)
• Demonstrated, hands-on experience implementing Lean manufacturing in real production settings
• Continuous improvement mindset with strong sense of ownership
• Proven experience leading people, managing daily execution, and improving operational performance
• Experience working in cross-functional, high-mix or integrated manufacturing environments
• Demonstrated experience leading operational change initiatives and driving successful adoption in a manufacturing setting
• Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced environment. 

The second shift time will be 4:00 PM – 12:30 AM.

Compensation actually offered for this role will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

[Compensation Range: $141,500 - 175,000 CAD] 

Location: Surrey, BC, Canada    

Reports To: VAN Workplace Lead        

Salary Range: CAD$24 - CAD$32

Position Summary

The Workplace Coordinator is responsible for ensuring a positive and productive work environment at the Surrey IEM office. This person will be the first face visitors and employees see when they walk into IEM. They have the important job of making a great first impression and answering and directing inquiries. In addition, they will support the rollout of workplace programs and initiatives and help oversee day-to-day operations, including ad hoc administrative needs. The Workplace Coordinator partners closely with vendors and internal teams and helps maintain a space that reflects the company’s culture while supporting ongoing business growth.

Ideal Candidate Profile (Optional)

The ideal candidate is customer-focused, organized, and adaptable, with the ability to manage multiple priorities in a fast-paced environment. This person is approachable, resourceful, and comfortable supporting both employee experience and operational needs. Experience with tools such as Microsoft Office Suite, SharePoint, and Verkada is a plus.

Key Responsibilities

Front Desk and Reception Duties

• Greet, welcome and direct on-site visitors in a friendly and professional manner
• Monitor visitor management system and issue visitor badges
• Answer intercom, phone and in-person inquiries, providing general information to guests and employees
• Receive mail and packages and assist with distribution
• Perform administrative tasks such as mailing, data entry, printing badges, etc.

Office Operations

• Maintain a safe, clean, and organized office environment
• Order and manage office and break room supplies
• Assist with updating workplace documents, policies and procedures
• Partner with vendors and internal teams to ensure a seamless employee experience

Event Planning and Employee Engagement

• Help organize and execute office-wide onsite events, special meetings and VIP visits
• Collect feedback and data from employees to support continuous improvement efforts

In addition to the responsibilities listed above, the Workplace Coordinator may be asked, and must be able to successfully complete, the following responsibilities on an “as needed” basis:

• Support larger workplace projects and space planning initiatives
• Cross-collaborate with other teams and/or senior management
• Assist the broader facilities team, from admin-type tasks to rolling up your sleeves and moving items that weigh up to 20lbs
• Occasional extended hours may be required to support events or business needs

Qualifications

• High school diploma or GED required
• Minimum of 3 years of receptionist/administrative assistant and/or front desk experience
• Flexibility and customer focus are a must
• Excellent organizational, written and verbal communication skills
• Ability to multitask and maintain attention to detail
• Proficiency in Microsoft Office Suite and ability to learn new systems quickly

Physical Demands

• Activities:
  • Sitting – 80%
  • Walking/Standing – 20%
  • Lifting: Must be able to lift up to 20lbs.
• Vision: Long periods of close work on computer screen.
• Mental Demands: Interpret, analyze, research and handle multiple tasks simultaneously.
• Environment: Climate controlled office space.

Supervision of Personnel:

• No direct supervision of others.
• Provide direction and guidance to office vendors.

Location

This will be a 100% onsite role working in IEM in Surrey, BC, Canada. There will be no regular travel, but may have opportunities to travel for IEM site visits, training and/or conferences.

At IEM, we’re not just building innovative electrical distribution systems, we’re shaping the future. IEM is dedicated to delivering world-class solutions for complex power needs. After 75 years, we continue to push the boundaries of what’s possible. Whether you’re an experienced professional or just starting out, you’ll have the opportunity to contribute, grow, and make a lasting impact on industries that power the world’s most dynamic markets.

IEM is currently seeking a Quality Systems Technician for our Surrey, B.C. locations and will report into the Quality Systems Leader. The Quality Systems Technician plays a key role in supporting the development, implementation, and maintenance of digital quality systems, smart tools, and quality infrastructure. Reporting to the Lead Quality Systems Engineer, this role focuses on setting up systems, troubleshooting technical issues, and enabling the smooth integration of quality processes within manufacturing operations. 

Please note: This position requires 100% in-office presence in our Surrey offices and does not offer remote work.

Key Responsibilities:

• Support the setup, configuration, and validation of quality systems, including smart tools, AI cameras, and digital inspection devices.
• Assist in troubleshooting issues related to EQMS platforms, smart inspection systems, and quality data capture tools.
• Work with engineering, IT, and quality teams to integrate new tools and systems into production processes.
• Help build and maintain process flows, control plans, and digital documentation related to quality system infrastructure.
• Support the digitization, automation, and standardization of quality and traceability records, including inspection data, testing logs, serialization records, and process verification checkpoints.
• Contribute to the creation and refinement of standard operating procedures (SOPs), work instructions, and user guides related to quality systems.
• Participate in pilot runs and process trials to validate functionality and integration of smart quality tools.
• Monitor system performance and escalate recurring issues or improvement opportunities.
• Maintain accurate documentation of setups, system changes, and configuration parameters.
• Provide technical support to shop floor users to ensure quality systems are functioning correctly.
• Assist in quality-related training sessions for new tools or systems implementation.
• Coordinate with vendors or suppliers when technical support or software updates are needed for system hardware or software.
• Perform other duties as needed to support the implementation and sustainability of quality system initiatives.
• Ability to develop & update programs and scripts for data validation, data sorting, automation, and creation of dashboards and visual reporting tools. 
• Familiarity with serialization, traceability systems, digital quality records, and manufacturing data management principles is strongly preferred.

Qualifications:

• Diploma or technical certification in Quality, Engineering Technology, Mechatronics, or a related technical field.
• 2+ years of experience in a manufacturing or engineering support role, preferably with exposure to quality or production systems.
• ⁠Experience with programming, scripting, or data visualization tools such as Python, SQL, VBA, or similar platforms is considered an asset.
• Familiarity with EQMS platforms, process automation, or smart inspection technologies is an asset.
• Strong troubleshooting and problem-solving skills in both hardware and software environments.
• Ability to read technical drawings, flowcharts, and system diagrams.
• Comfortable working in a cross-functional environment with engineering, IT, and operations teams.
• Proficient in Microsoft Office and experience with digital tools used in quality systems.
• Good communication skills and a detail-oriented mindset.
• Knowledge of lean manufacturing or six sigma principles is a plus.
• Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization 

Working Conditions:

• Split between office and shop floor environments.
• May require light hands-on work for system setup, testing, and troubleshooting.

Compensation actually offered for this role will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered. 

[Compensation Range: CAD $25.00 - $33.00/hr] 

Position Summary

The Wiring Solutions Manager is responsible for the end-to-end performance of wiring design across IEM, including delivery, scheduling, quality, and continuous improvement. This role leads a distributed team of Lead Wiring Designers and Wiring Designers, ensuring wiring diagrams are delivered on time, meet company standards, and support efficient manufacturing. The Wiring Solutions Manager owns the systems, processes, and metrics that drive consistency and scalability across all locations while serving as the primary interface for Program Management, Operations, and Engineering leadership on wiring design execution.

Key Responsibilities

• Lead strategic initiatives to improve engineering efficiency and reduce errors, including the evaluation and implementation of advanced tools and other digital engineering solutions.
• Drive improvements in wiring design methodology to enhance testability, standardization, and production efficiency, including development of standardized test points and optimized wiring approaches across all equipment types
• Partner cross-functionally with other functions to identify and implement opportunities for improved manufacturability, wiring efficiency, harnessing strategies, and integration of automated wiring solutions
• Own the global delivery and performance of wiring design, ensuring on-time completion, high-quality outputs, and alignment with project and production schedules
• Lead and develop a distributed team of Lead Wiring Designers, establishing clear expectations, driving accountability, and ensuring consistent execution across all locations
• Oversee wiring design scheduling and capacity planning, balancing workload across sites while providing clear priorities and proactive risk management to meet delivery commitments
• Serve as the primary interface for Program Management, Operations, and Engineering leadership, providing transparent communication on status, risks, and performance of wiring design deliverables
• Establish and maintain standardized wiring design processes, tools, and best practices to drive consistency, scalability, and reduced variability across the organization
• Define, track, and report key performance metrics for wiring design, including delivery, productivity, and quality, using data to drive accountability and continuous improvement

Qualifications

• Bachelor’s degree in Electrical Engineering, Engineering Technology, or equivalent professional experience
• Minimum of 5 years of experience in electrical design, wiring design, or related field within a manufacturing or industrial environment
• Minimum of 2 years of leadership experience managing technical teams, preferably in a distributed or multi-site environment
• Strong understanding of wiring systems, point-to-point wiring diagrams, and panel layout design practices
• Demonstrated experience in scheduling, resource planning, and managing deliverables in a high-volume, fast-paced environment
• Proven ability to drive process improvements, standardization, and operational efficiency across teams
• Strong analytical skills with experience developing and managing performance metrics and dashboards
• Excellent communication and stakeholder management skills, with the ability to align cross-functional teams and drive accountability
• Proficiency with AutoCAD and familiarity with engineering tools, document control systems, and scheduling platforms
• Strong leadership presence with the ability to influence, coach, and develop team members across multiple locations

Workplace Conditions

• Flexible work arrangement with a preference for proximity to an IEM engineering or manufacturing facility (JAX, FRE, VAN, or future sites)
• Travel up to 20% to support team alignment, site visits, production collaboration, and continuous improvement initiatives
• Works in a cross-functional environment interacting regularly with Engineering, Production, Program Management, and Operations teams

Physical Demands (Optional)

• Work performed primarily in an office environment with periodic time spent in manufacturing facilities
• Occasional standing, walking, and observation of equipment on the production floor

Compensation 

The salary range for this role is $195,200 - $237,900 per year, based on location, experience, and qualifications.

Position Summary:

IEM is currently seeking a Senior Manufacturing Engineer (Manufacturing Engineer, E3) for our Surrey, B.C. locations and will report into the Senior Manager of Manufacturing Engineering. The Senior Manufacturing Engineer is a key technical leader responsible for driving strategic initiatives and delivering robust, scalable, and cost-effective manufacturing solutions. This role oversees the development, optimization, and support of advanced manufacturing processes, with a focus on operational excellence, automation, and continuous improvement. The Senior Engineer will lead cross-functional efforts to implement cutting-edge technologies, ensure regulatory compliance, and achieve world-class performance in quality, safety, and throughput. This position demands deep expertise in Lean, Six Sigma, process validation, and smart manufacturing systems, as well as strong leadership and mentoring capabilities.

Please note: This position requires 100% in-office presence in our Surrey offices and does not offer remote work. 

Key Responsibilities:

• Lead the design, development, and deployment of advanced manufacturing processes and production systems across new and existing product lines.
• Drive automation and Industry 4.0 initiatives to enable smart, data-driven manufacturing and improve operational agility.
• Serve as the technical authority in cross-functional teams involving operations, quality, R&D, and supply chain to ensure product manufacturability, scalability, and cost-effectiveness.
• Facilitate and lead high-impact kaizen events, root cause investigations (RCA), and the implementation of corrective/preventive actions (CAPA).
• Develop and maintain comprehensive documentation including process flow diagrams, SOPs, work instructions, and training guides to ensure consistency and compliance.
• Optimize production line layouts, material flow, and takt time using Lean methodologies to increase efficiency and reduce waste.
• Own and drive continuous improvement of key performance indicators (KPIs) such as yield, cycle time, scrap rate, and OEE (Overall Equipment Effectiveness).
• Lead capital project initiatives including equipment selection, procurement, commissioning, and validation (IQ/OQ/PQ).
• Ensure all processes and equipment meet applicable safety, quality, and regulatory standards (e.g., ISO, UL, OSHA, FDA as applicable).
• Champion cost reduction strategies through design for manufacturability (DFM), value engineering, and process automation.
  
  Qualifications:
• Bachelor’s degree in Mechanical, Industrial, or Manufacturing Engineering; Master’s degree or advanced technical certifications (e.g., Lean Six Sigma Black Belt) strongly preferred.
• 7–10+ years of progressive experience in a manufacturing engineering role, ideally within high-volume or complex electromechanical production environments.
• Proven expertise in Lean Manufacturing, Six Sigma, Standard Work, process mapping, and statistical process control (SPC).
• Proficient with CAD software, ERP systems, and manufacturing execution systems (MES); experience with digital manufacturing tools and data analytics is a plus.
• Demonstrated hands-on experience with automation systems, robotics, PLCs, machine vision, or other Industry 4.0 technologies.
• Strong leadership, communication, and project management skills, with a track record of cross-functional collaboration and mentoring junior engineers.
• Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization
• Strategic thinker with a continuous improvement mindset and a passion for driving operational excellence.

Compensation actually offered for this role will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered. 

[Compensation: CAD $45.67 - 56.25/hr] 

Position Overview 

IEM is currently seeking a Materials Planning Specialist for our Surrey, B.C. location. The Materials Planning Specialist will play a key role in establishing and refining the material replenishment strategies that support IEM Jacksonville’s lean production system. This individual will be responsible for designing and implementing material flow processes aligned with principles such as Kanban, PFEP, JIT, and FIFO. This role will also serve as a cross-functional liaison among Production, Supply Chain, and Fabrication to ensure successful adoption and execution of these new systems. 

This position offers the opportunity to lead the foundational buildout of lean materials processes and develop broad operational knowledge in a fast-paced manufacturing environment. 

Please note: This position requires 100% in-office presence in our Surrey, B.C. offices and does not offer remote work.

Key Responsibilities 

• Design, pilot, and implement lean material replenishment systems including Kanban, PFEP, JIT, and visual replenishment strategies.
• Develop and maintain point-of-use (POU) inventory solutions to reduce material travel and downtime. 
• Collaborate closely with Production, Fabrication, Planning, and Warehouse teams to align material delivery processes with work center needs.
• Lead regular reviews and kaizen events to identify gaps and drive standardization.
• Work with warehouse and production staff to improve part staging and kitting processes in support of work center schedules.
• Ensure accurate ERP transactions, drive cycle count integrity, and support real-time inventory visibility.
• Serve as a champion for lean transformation efforts related to materials flow and planning.
• Develop and standardize visual management tools to support tiered daily management.
• Train key personnel on lean material systems and practices.
• Document standard work and facilitate knowledge transfer across shifts and departments.
• The candidate will be expected to perform additional duties as assigned to support the team and organization 

Qualifications

• Bachelor’s degree in Industrial Engineering, Supply Chain, Operations Management, or equivalent experience.
• 1–7 years of experience in a manufacturing environment with exposure to materials management, operations planning, or production support.
• Foundational understanding of lean principles such as 5S, value stream mapping, Kanban, and PFEP.
• Experience working with ERP systems (Infor preferred) and material tracking solutions.
• Effective communication and project management skills with an ability to collaborate across multiple departments.
• Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization 

Compensation actually offered for this role will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered. 

[Compensation Range:  $35.00 - 43.00/hr CAD] 

Reports To: Director of Operations Switchgear

Salary Range: $52-$63.47 per hour

Position Summary:

IEM is currently seeking a Project Manager on the Operations team for our Surrey, B.C. locations and will report into the Director of Operations, Switchgear.

We are seeking an experienced Operations Project Manager to lead and execute strategic capacity expansion projects within our Switchgear Operations division. This role is responsible for planning, coordinating, and delivering cross-functional initiatives that increase manufacturing throughput, optimize resource utilization, and improve overall operational efficiency. The Operations Project Manager will serve as the central point of coordination across different project leads within Manufacturing Engineering, Continuous Improvement (CI) Engineering, Quality, Warehouse, Logistics, Human Resources, and other supporting functions to ensure projects are delivered on time, within budget, and to specification.

Please note: This position requires 100% in-office presence in our Surrey, B.C. offices and does not offer remote work.

Key Responsibilities:

Project Planning and Execution

• Develop and manage comprehensive project plans, schedules, budgets, and resource allocation strategies for switchgear capacity expansion initiatives.
• Define project scope, objectives, deliverables, and success criteria in alignment with operational targets and business strategy.
• Lead end-to-end project execution from concept through commissioning, ensuring milestones are met and risks are proactively mitigated.
• Track project KPIs such as OEE improvement, throughput gains, cycle time reduction, and on-time delivery improvements.

Cross-Functional Coordination

• Coordinate with Manufacturing Engineering to design, procure, and implement new production lines, workstations, tooling, and process improvements.
• Partner with CI Engineering to identify and eliminate bottlenecks through lean manufacturing, value stream mapping, and kaizen events.
• Collaborate with Quality to ensure that capacity expansion maintains or improves product quality standards, CAPA processes, and compliance requirements.
• Work with Warehouse and Logistics teams to optimize material flow, storage capacity, inbound/outbound logistics, and inventory management to support increased production volumes.
• Engage HR for workforce planning, recruitment, onboarding, training programs, and shift-structure changes required by capacity growth.
• Interface with Procurement and Supply Chain to ensure timely availability of materials, equipment, and vendor services.

Stakeholder Management and Communication

• Serve as the primary liaison between project teams and senior leadership, providing regular status updates, risk assessments, and executive-level reporting.
• Facilitate cross-functional steering committee meetings, design reviews, and project gate reviews.
• Manage stakeholder expectations and resolve competing priorities across departments to maintain project momentum.
• Develop and maintain a project communication plan ensuring transparency and alignment across all functional groups.

Risk Management and Problem-Solving

• Identify, assess, and mitigate project risks and issues through structured risk management frameworks (risk registers, contingency planning).
• Lead root cause analysis and corrective actions for project deviations, schedule delays, or cost overruns.
• Escalate critical issues to leadership with data-driven recommendations and action plans.

Budget and Resource Management

• Develop and manage project budgets, track expenditures against forecasts, and report financial performance to leadership.
• Optimize resource allocation across matrixed teams to ensure efficient utilization of engineering, technical, and operational personnel.
• Manage capital expenditure requests, vendor contracts, and purchase orders related to capacity projects.

Continuous Improvement and Knowledge Transfer

• Establish standardized project management methodologies, templates, and best practices for operational projects.
• Document lessons learned, standard operating procedures, and process changes resulting from capacity projects.
• Drive a culture of continuous improvement and operational excellence across the switchgear operations team.

The candidate will be expected to perform additional duties as assigned to support the team and organization.

Qualifications:

• Bachelor’s degree in engineering (Industrial, Mechanical, Electrical, or Manufacturing), Operations Management, or a related technical discipline.
• 5+ years of progressive experience in operations project management within a manufacturing or industrial environment, preferably in electrical equipment, switchgear, or heavy assembly operations.
• Demonstrated track record of leading cross-functional capacity expansion or capital improvement projects from concept through completion.
• Strong knowledge of lean manufacturing principles, Six Sigma methodologies, and continuous improvement tools (5S, VSM, Kaizen, SMED, TPM).
• Proficiency with project management tools (MS Project or equivalent) and ERP systems (Infor, SAP, Oracle, or similar).
• Solid understanding of manufacturing processes, production planning, quality systems (ISO 9001 standards), and supply chain management.
• Exceptional communication, leadership, and stakeholder management skills with the ability to influence without direct authority in a matrixed organization.
• Strong analytical and problem-solving skills with a data-driven approach to decision-making.

PREFERRED QUALIFICATIONS

• Master’s degree in engineering, MBA, or related advanced degree.
• PMP (Project Management Professional) or equivalent certification.
• Lean Six Sigma Black Belt certification.
• Direct experience in switchgear, panelboard, or electrical distribution equipment manufacturing.
• Experience managing projects in a multi-site manufacturing environment.

WORKING CONDITIONS

• This role operates in both an office environment and on the manufacturing shop floor. Exposure to noise, machinery, and industrial conditions is expected.
• Ability to stand, walk, and move through a production facility for extended periods.
• Occasional travel to other company sites, supplier facilities, or vendor locations.
• May require flexibility in working hours to support multi-shift operations during critical project phases.

Position Summary

The Senior Mechanical Design Engineer is responsible for executing and supporting complex design-to-order (DTO) projects for IEM's medium voltage power distribution products. This role involves extensive 3D modeling and 2D drafting, creating and maintaining BOMs, coordination with internal stakeholders, and ensuring that designs meet project specifications and industry standards. The Senior Engineer plays a critical role in mentoring junior engineers and collaborating with cross-functional teams to drive successful project delivery.

Key Responsibilities

• Mentoring and providing guidance to junior engineers and designers, fostering skill development within the team.
• Designing and customizing mechanical solutions to meet client-specific requirements, focusing on manufacturability and compliance with industry and internal standards.
• Performing advanced 3D modeling and creating detailed 2D drawings, including client coordination drawings and fabrication documentation.
• Collaborating with clients, project managers, and internal teams to ensure designs are aligned with project goals and timelines.
• Reviewing designs to maintain accuracy, quality, and compliance with industry guidelines, such as IEEE/ANSI C37.20 and UL 891/1558.
• Providing technical support during manufacturing and installation phases to ensure seamless execution.
• Conducting peer reviews of designs to ensure high-quality deliverables and compliance with engineering standards.
• Assisting in identifying and addressing project challenges, ensuring alignment with timelines and client expectations.

  Design to Order Project Workflow:

  • Develop project-specific designs that balance technical requirements, manufacturability, and cost-effectiveness.
  • Prepare high-quality documentation, including fabrication-level drawings and assembly instructions.
  • Identify and address discrepancies in BOMs promptly to minimize delays and errors during production.
  • Drive workflow templating and automation initiatives to increase project throughput and reduce errors.

   

  Mentorship and Team Development:

  • Assist in training junior team members in best practices for 3D SolidWorks modeling, 2D AutoCAD drafting, and compliance with design standards.
  • Provide constructive feedback during peer reviews to improve the team's technical output.

   

  Collaboration and Support:

  • Partner with the Lead Engineer, manufacturing engineers, and fabrication teams to refine designs for manufacturability.
  • Act as a point of contact for technical inquiries during fabrication and installation.
  • Facilitate communication and collaboration across multiple engineering and manufacturing sites to align expectations and processes.

Qualifications

• BSME or equivalent required, MSME is preferred
• 5-7+ years of experience in mechanical design, preferably in DTO or custom engineering.
• Professional Engineer (PE) license is preferred.
• Experience mentoring and guiding junior engineers preferred.
• Experience working in a design-to-order or custom engineering environment is strongly preferred.
• Ability to manage multiple projects and prioritize tasks effectively in a fast-paced environment.
• Familiarity with medium voltage switchgear, utility systems, or the power industry is preferred.
• Proficiency in sheet metal design, including manufacturability and cost optimization.
• Strong attention to detail, analytical thinking, and problem-solving skills.
• Proficiency with SolidWorks, AutoCAD, or Pro E; Finite Element Analysis (FEA) experience is a plus.
• Knowledge of IEEE/ANSI C37.20, UL891/1558 design guidelines and NFPA70E are desirable.
• Strong communication skills, both written and verbal, with the ability to collaborate across teams.

Compensation

The salary range for this role is $120,000 -$182,000 per year, based on location, experience, and qualifications.

Switchgear Applications Engineer 

Location: Surrey, British Columbia, Canada

Reports To: Technical Program Manager

Position Summary 

As the Technical Program Application Engineer with the Commercial Enterprise team, you will report to the Technical Program Manager and work closely with both the commercial and engineering teams.

In this role, you will serve as the key technical review and product point person, ensuring the accuracy and completeness of clean orders.

Key Responsibilities 

• Review customer plans and specs for use in the RFQ and Order Entry stages, raising any discrepancies with customers through RFI process.
• Review and redline drawings, suggesting solutions or alternate designs where applicable, to ensure alignment with customer specifications and electrical regulatory body standards, for various regions.
• Respond to external RFIs in accordance with Service Level Agreements.
• Provide detailed scope of customer change requests, submit change notices and follow-up to completion and/or escalate if changes may impact beyond a specific deployment.
• Support post-delivery RFIs through customer/IEM Procore with timely responses and coordinate internal intercept plans where needed.
• Create customer specific content for technical manuals and documentation, provide revisions for new design iterations.
• Provide detailed responses to customers’ design engineering submittal feedback in accordance with Service Level Agreements.
• Proactively interact with clients, vendors and internal teams (sales, field service, commercial, project managers, internal engineering, etc.) to gather information, and resolve issues.
• Communicate effectively with internal partners and customers, industry contacts (where required), in a timely and professional manner. Ensure all affected departments are well informed and provided with timely updates to open projects/concerns.
• Provide regular progress reports on assignments, identifying areas of improvement and/or successes.
• Other duties as assigned.
• Occasional travel is required.

 Qualifications 

• Bachelor’s degree in electrical engineering.
• 5+ years experience with the application of electrical distribution products and systems.
• Knowledge and experience in evaluating complex single line diagrams (SLDs) and communication network diagrams, including media and protocols.
• Strong technical aptitude and analytical skills, with the ability to interpret technical product specifications and applications.
• Familiarity with ANSI, IEEE, UL, and CSA standards for low-voltage power distribution equipment.
• Proficient in both written and spoken English.
• Excellent communication and employee relations skills.
• Enthusiasm for learning and growth; proactively identifies opportunities and takes initiative to resolve issues.
• A problem-solving mindset and the ability to approach challenges constructively.
• Demonstrated ability to manage multiple concurrent deliverables and perform effectively in a dynamic, fast-paced environment.
• Proficiency with MS Office 365, Adobe/Bluebeam, AutoCAD, business intelligence software (e.g., Tableau, Power BI), and ERP systems (experience with Infor is considered an asset

Compensation actually offered for this role will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Position Summary

The Product Manager is responsible for guiding assigned product lines throughout their lifecycle, from ideation to obsolescence. This role ensures that product strategy aligns with company goals and market needs while driving collaboration across Engineering, Sales, Operations, and Marketing. Product Managers act as product advocates, developing business cases, supporting new product introductions, and ensuring ongoing product success.

Key Responsibilities

• Managing assigned product lines throughout the full lifecycle, including planning, development, launch, growth, and end-of-life.
• Supporting product roadmap development and aligning requirements with overall company strategy.
• Conducting competitive analysis and validating market requirements in coordination with the Strategy and Sales teams.
• Developing product documentation, including business cases, technical requirements, guide specifications, and other sales tools.
• Collaborating with Engineering, Operations, Marketing, and Sales teams to ensure successful product development and market launch.
• Supporting Steering Committee reviews, R&D processes, and New Product Introduction deliverables.
• Assisting Sales and Marketing with product launch activities and providing ongoing product training and positioning support.
• Acting as a product ambassador, communicating roadmap updates and product performance to stakeholders.
• Monitoring product performance, analyzing data, and preparing reports for continuous improvement.

Qualifications

• Bachelor’s degree in engineering, business, or a related technical field (or equivalent experience). MBA is a plus.
• Minimum 4 years of relevant experience in the power distribution equipment industry or a closely related field, preferably with switchgear.
• Technical knowledge of low voltage power distribution products, markets, and applications.
• Strong communication skills, ability to collaborate with cross-functional teams, and comfort working through ambiguity.
• Proficiency with Microsoft Office tools, particularly Word, Excel and PowerPoint.

Workplace Conditions

• Hybrid flexibility if located on-site or fully remote.
• Up to 25% travel may be required.

Compensation 

The salary range for this role is $91,200 -$135,200 per year, based on location, experience, and qualifications.

Location

This position is available in multiple locations, including Vancouver (CAN), Tualatin (OR), Franklin (TN), Fremont (CA), Jacksonville (FL), and Remote.

Position Summary

The Instructional Designer is a key member of IEM's Talent Development function, responsible for designing, developing, and continuously improving engaging and effective learning experiences that support organizational goals and drive measurable performance outcomes across our operations.

Working in close partnership with subject matter experts (SMEs), Production, Engineering, Quality, and operational leadership, the Instructional Designer translates complex technical and operational content into high-quality learning solutions — including e-learning modules, instructor-led training materials, job aids, assessments, and multimedia content — delivered across online, in-person, and hybrid formats.

The ideal candidate brings a strong foundation in instructional design methodology, hands-on experience with modern authoring and multimedia tools, and the ability to manage multiple projects simultaneously in a fast-paced manufacturing environment. This individual is a creative problem-solver who is passionate about learner experience, data-driven improvement, and building a world-class TD function at IEM.

Key Responsibilities

Conduct Learning Needs Analysis Partner with the Learning Program Managers, SMEs, and operational stakeholders to identify performance gaps, assess training needs, and define clear, measurable learning objectives. Lead SME intake calls and discovery sessions to gather the technical and operational content required to develop accurate, relevant training solutions.

Design Instructional Strategies Apply proven instructional design methodologies — including ADDIE, SAM, and Bloom's Taxonomy — to develop learner-centered instructional strategies that address specific learning objectives and align with IEM's business goals. Design for multiple modalities including instructor-led, e-learning, and blended learning formats.

Develop Engaging Learning Content Create high-quality, multimedia learning experiences using industry-standard authoring and production tools, including Articulate 360, Synthesia, DeepHow, and MS Office. Develop a full range of learning materials including e-learning modules, facilitator guides, participant handouts, job aids, competency assessments, and video-based learning content. Utilize audio-visual equipment (camera, gimbal, noise-canceling microphone, iPad) to produce professional-grade video demonstrations and recordings.

Facilitate Train-the-Trainer Sessions Design and deliver Train-the-Trainer programs to equip TD Training Specialists and subject matter experts with the skills, materials, and confidence needed to deliver training effectively and consistently across all facilities.

Evaluate & Continuously Improve Learning Solutions Implement robust evaluation strategies — including knowledge checks, skills assessments, and performance metrics — to measure learning outcomes and program effectiveness. Leverage learner feedback, quality data, and business performance indicators to continuously refine and improve content and delivery methods.

Manage LMS & Learning Technology Utilize the Learning Management System (LMS) to build, deploy, track, and report on training programs. Maintain accurate course libraries, learner records, and completion data in support of operational and audit requirements.

Lead Project Management & Cross-Functional Collaboration Manage multiple instructional design projects simultaneously, ensuring on-time delivery, quality standards, and alignment with organizational priorities. Collaborate with cross-functional teams across U.S. and Canadian facilities to ensure learning solutions are consistent, scalable, and operationally relevant.

Supervision of Personnel

• This role will not be responsible for supervision/management of other people.

Qualifications

Required

• Bachelors level degree or equivalent in Instructional Design, Educational Technology, Adult Education, Communications, or a related field — or equivalent combination of formal training and professional experience.
• 2+ years of experience in instructional design, curriculum development, or a related L&D role.
• Demonstrated proficiency with e-learning authoring tools such as Articulate 360, DeepHow, Synthesia, or equivalent platforms.
• Working knowledge of instructional design models and frameworks including ADDIE, SAM, and Bloom's Taxonomy.
• Experience developing a range of learning materials including e-learning modules, facilitator guides, job aids, and competency assessments.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong verbal and written communication skills in English, with the ability to present and explain instructional design concepts clearly to SMEs, stakeholders, and operational leaders.
• Ability to manage multiple projects and deadlines simultaneously in a fast-paced environment.
• Ability to work on-site, with travel as required.

Preferred

• 3+ years of experience in instructional design, with a portfolio demonstrating a range of learning solutions across multiple modalities.
• Experience in a manufacturing or industrial environment.
• Proficiency in graphic design and multimedia production tools such as Adobe Creative Suite, Canva, or Vyond.
• Experience operating audio-visual production equipment including cameras, gimbals, and professional microphones.
• Familiarity with LMS platforms for course deployment, learner tracking, and reporting.
• Knowledge of adult learning principles and learner experience (LX) design best practices.
• Professional certification in instructional design or L&D (e.g., ATD CPTD, IDOL Academy, or equivalent).

Physical Demands

• Primarily required to sit for extended periods of desk-based work including instructional design, content development, and LMS administration (estimated 70–80% of working time).
• Regularly required to stand, walk, and move throughout office and production floor environments during SME sessions, video production, and training observations (estimated 20–30% of working time).
• Occasionally required to set up, operate, and transport audio-visual production equipment including cameras, tripods, gimbals, and related accessories.
• Must be able to occasionally lift, carry, or move equipment or training materials weighing up to 25 lbs. (approx. 11 kg).
• Requires prolonged close visual acuity for extended periods, including screen-based content development, video editing, and detailed review of training materials.
• Must be able to wear required personal protective equipment (PPE) when present on the production floor, including safety glasses, hearing protection, and safety footwear.

Location

• The position is fully onsite role in our Surrey, British Columbia facilities; but may require up to 10% travel to IEM facilities and occasional international travel to the United States.
• This position is not available for California residents.

Compensation: The hourly pay range for this position is C$ 39.00 - 50.00 

Location: Surrey, BC

Salary Range: CAD $34 - CAD $38

Position Summary

You have a passion to support our customer base from end user hardware to SaaS Ops! You will be responsible for managing IT related incidents and coordinating with expert resources as needed to resolve them. Our goal is to ensure uninterrupted operations to our Business and maintain alignment to expected Service Agreements. As a team member of a growing global company, you'll support the implementation of Enterprise-class architectural solutions in-line with evolving industry standards. You'll contribute to our team's effort to build and continuously improve our processes and technology.

Key Responsibilities

• Appreciate and have a high respect for our employees and what they do to run the plants and company. Their loss in productivity can have a dramatic impact on meeting Corporate production and financial goals.
• Partner with local business teams to resolve manufacturing specific applications or equipment that integrate with IT services such as LAN, internet, Wi-Fi, directory services, and security tools.
• Delivery of a high level of customer support for IT services resulting in positive user experience.
• Provide follow-up and follow-through support of reported incidents through our IT service management set of processes and tools
• Setup new user hardware, software, accounts, and assist with other IT onboarding tasks
• Provide PC asset management duties to maintain equipment through its lifecycle.
• Identify, troubleshoot, resolve, and escalate issues related to networking, server, and telephony equipment
• Partner and collaborate with internal IT service experts to resolve 2ndor 3rdlevel priority incidents.
• Participate in IT projects and rollouts

Supervision of Personnel

• No direct or indirect leadership expected of this role..

Qualifications

• 3+ years of experience in providing IT technical support to end users in medium-to-large companies.
• Experience with delivering customer criteria and responsive support including high-touch models for executive staff.
• Windows 10/11 troubleshooting experience
• Solid understanding of server and virtualization platforms such as VMware and Hyper-V.
• Moderate understanding of Active Directory, Azure, Networking, and Server Administration
• SCCM\Intune\Microsoft Endpoint Management configuration and administration exposure
• Advanced understanding of Remote Control/Management tools
• Previous Ticketing system experience (ServiceNow/Jira/Freshservice)
• Excellent organizational and documentation skills
• Ability to communicate clearly and concisely, both verbally and in writing
• Ability to work autonomously and collaboratively to ensure work is being completed in an accurate and timely manner
• Ability to follow critical processes for incident, problem, and change management.
• Ability to manage through requests for help in urgent situations.
• Creative and resourceful to troubleshoot and solve ambiguous technical challenges.

Preferred

• Hands-on experience working with virtualization platforms such as VMware and Hyper-V.
• Advanced MS Teams and other hands-on experience with Microsoft 365 products.
• Bachelors level degree in Computer Science or similar field.

Job Location

• The position is 100% onsite role at our Vancouver IEM facilities, but may be subject to very limited travel to other IEM facilities or conferences.

We are seeking an experienced and detail-oriented Master Scheduler to join our Surrey, B.C. production planning team. This key role will ensure the production schedules are level-loaded, resources are optimally allocated, and capacity constraints are managed effectively. The Master Scheduler will play a vital role in maintaining efficient operations and will serve as a primary liaison for reporting capacity levels to upper management, providing insights that drive informed decision-making. The candidate will also be expected to perform additional duties as assigned to support the team and organization. 

Please note: This position requires 100% in-office presence in our Surrey location and does not offer remote work.  

KEY RESPONSIBILITIES

Production Scheduling and Planning:

• Develop and maintain a master production schedule to ensure balanced workloads and optimal resource utilization.
• Collaborate with production planners, team leads, supply chain and engineering personnel to align production schedules with demand forecasts and inventory goals.
• Identify and resolve scheduling conflicts or bottlenecks to maintain a smooth workflow.

Capacity Management:

• Monitor and analyze the plant's capacity levels, identifying potential risks or inefficiencies.
• Provide actionable recommendations to address capacity constraints and improve throughput.
• Partner with operational teams to ensure resources (labor, equipment, materials) are aligned with production requirements.

Reporting and Communication:

• Create and present detailed reports to upper management on plant capacity, production performance, and resource utilization.
• Develop and monitor dashboards and metrics to track key performance indicators (KPIs) related to scheduling and capacity planning.
• Serve as a communication bridge between production teams and leadership, ensuring alignment on priorities and goals.

Continuous Improvement:

• Implement and refine scheduling processes to enhance accuracy and efficiency.
• Identify and recommend process improvements to support manufacturing and operational excellence.
• Stay updated on industry best practices and integrate them into scheduling and planning workflows.

QUALIFICATIONS

• Bachelor’s degree in Supply Chain Management, Industrial Engineering, Business Administration, or a related field.
• APICS/ASCM CPIM certification preferred
• 3-10 years of experience in master scheduling, production scheduling, capacity planning, or a similar role within a manufacturing environment.
• Strong analytical skills with the ability to interpret data and drive decisions.
• Proficiency in ERP/MRP systems (Infor Syteline preferred) and advanced Excel skills.
• Excellent communication and presentation skills, with experience reporting to senior leadership.
• Demonstrated ability to manage multiple priorities and work under tight deadlines. 
• Experience with lean manufacturing principles and continuous improvement initiatives.
• Familiarity with the specific needs of production in a make-to-order manufacturing environment.
• Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization 

Compensation actually offered for this role will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered. 

L2: CAD 33.65 – 43.27/hr
L3: CAD 40.87 – 50.48/hr

Position Summary:

IEM is currently seeking a Manufacturing Engineer (Early Career) (Manufacturing Engineer, E1) for our Surrey, B.C. locations and will report into the Senior Manager - Manufacturing Engineering. The Manufacturing Engineer supports the development, improvement, and maintenance of manufacturing processes and systems in a collaborative, fast-paced environment. Working under the guidance of senior engineers and cross-functional teams, this role contributes to process optimization, data analysis, documentation, and continuous improvement initiatives. The ideal candidate is an early-career engineer eager to apply academic knowledge in Lean, Six Sigma, and manufacturing technologies while gaining practical experience on the factory floor. 

Please note: This position requires 100% in-office presence in our Surrey offices and does not offer remote work.
 
Key Responsibilities: 
• Assist in the design and improvement of manufacturing processes and workflows for new and existing products. 
• Contribute to automation and smart manufacturing initiatives by supporting data collection, process documentation, and system testing. 
• Collaborate with operations, quality, R&D, and supply chain teams to support manufacturability and process readiness. 
• Participate in kaizen events and continuous improvement efforts, including data analysis and implementation of basic process changes. 
• Help develop and maintain work instructions, standard operating procedures (SOPs), and training documentation. 
• Support layout updates, time studies, and analysis of material flow to enhance production efficiency. 
• Assist in tracking and reporting key performance indicators (KPIs) such as yield, cycle time, and scrap rate. 
• Contribute to equipment installation and basic validation activities with oversight from senior team members. 
• Ensure awareness of safety, quality, and compliance standards (e.g., ISO, OSHA) within daily tasks and documentation. 
 
Qualifications:

• Bachelor’s degree in Mechanical, Industrial, or Manufacturing Engineering or a related field. 
• Internship, co-op, or project experience in a manufacturing or production environment preferred. 
• Foundational understanding of Lean Manufacturing, Six Sigma, or continuous improvement principles (academic or applied). 
• Familiarity with CAD software and basic proficiency in Microsoft Excel or data analysis tools. 
• Exposure to ERP systems, automation, or manufacturing execution systems (MES) is a plus.

• Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization.
• Strong problem-solving mindset, willingness to learn, and collaborative attitude. 
• Effective communicator with a focus on teamwork, curiosity, and accountability. 

Compensation actually offered for this role will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered. 

[Compensation Range: CAD $33.65 - $40.38/hr] 

Reports To:  Quality Manager

Salary Range: $28 - $36 per hour

Position Summary:

This position is responsible for coordinating and executing the Material Review Board (MRB) Process at the IEM manufacturing plant/s. The incumbent must ensure the efficient processing and disposition of non-conforming (NC) materials and products – this includes, but is not limited to purchased components, parts, raw materials and return items. The position requires excellent ability to coordinate with cross-functional teams, manage demand requirements and ensure the efficient movement and resolution of NC material concerns.

Job Type: Full-Time, Permanent

Please note that this position will be 100% in office, no remote work.

Key Responsibilities:

• Coordinate MRB Processes: Track and manage all MRB materials, ensuring accurate and timely processing and disposition, both physically and within the ERP system.
• Document: Create and maintain non-conforming material records, ensuring all documentation is accurate and up to date.
• Collaborate: Work with internal teams, including Quality, Manufacturing, Engineering, Supply Chain and Supplier Quality, to resolve material issues and implement corrective actions.
• Inventory Management: Maintain inventory accuracy of MRB materials and ensure proper storage and handling.
• Report: Generate and analyze MRB reports to identify trends and areas for improvement.
• Compliance: Ensure all MRB activities comply with relevant quality standards and regulatory requirements.
• Incoming Inspection: Oversee the incoming inspection process to identify non-conforming parts and materials.
• Source of Non-Conforming Parts: Manage non-conforming parts and materials found during incoming inspection, manufacturing and assembly, or during Quality Control and Test

Note: This job description is not intended to be all-inclusive. Employee(s) may perform other related duties as assigned to meet the ongoing needs of the Company.

COMPETENCIES:

• Skills: Strong organizational and communication skills, attention to detail, and the ability to work collaboratively with cross-functional teams. Ability to multi-task and prioritize in a fast-paced manufacturing environment

• Software: Advanced proficiency with Microsoft Office applications (Access, Outlook, Excel and PowerPoint)

• Technical Knowledge: Familiarity with quality management systems, CAPA processes, Lean manufacturing, continuous improvement initiatives and relevant regulatory standards (e.g., ISO 9001, ISO 13485). Must have strong Problem Solving and Analytical abilities.

EDUCATION AND EXPERIENCE:

• Education: High school diploma or equivalent required; bachelor’s degree in business, engineering, or a related field preferred.
• Experience: Minimum of 3-5 years of experience in a manufacturing or warehouse environment, preferably in a regulated industry.
• Prior experience in Quality Control and/or Quality Assurance is strongly preferred.
• Previous experience leading or managing teams.
• Prior experience with Infor (Syteline) ERP system is a plus.

PHYSICAL/MENTAL/ENVIRONMENTAL:

Physical Demands:

Activities: Sitting – 25% Walking/Standing – 75%

Lifting: Continuously lift up to 50 lbs.

Bending: Must be able to bend, squat, and climb.

Vision: Long periods of close work on computer screens, small fonts and fine print on drawings and ability to see small or detailed items.

Mental Demands: Interpret, analyze, research and handle multiple tasks simultaneously.

Environment: Shop/warehouse. Not climate controlled. Exposure to excessive heat and cold, wet/humid conditions, noise/vibration, hazards, dust and fumes.

Position Summary

The Product Manager is responsible for guiding assigned product lines throughout their lifecycle, from ideation to obsolescence. This role ensures that product strategy aligns with company goals and market needs while driving collaboration across Engineering, Sales, Operations, and Marketing. Product Managers act as product advocates, developing business cases, supporting new product introductions, and ensuring ongoing product success.

Key Responsibilities

• Managing assigned product lines throughout the full lifecycle, including planning, development, launch, growth, and end-of-life.
• Supporting product roadmap development and aligning requirements with overall company strategy.
• Conducting competitive analysis and validating market requirements in coordination with the Strategy and Sales teams.
• Developing product documentation, including business cases, technical requirements, guide specifications, and other sales tools.
• Collaborating with Engineering, Operations, Marketing, and Sales teams to ensure successful product development and market launch.
• Supporting Steering Committee reviews, R&D processes, and New Product Introduction deliverables.
• Assisting Sales and Marketing with product launch activities and providing ongoing product training and positioning support.
• Acting as a product ambassador, communicating roadmap updates and product performance to stakeholders.
• Monitoring product performance, analyzing data, and preparing reports for continuous improvement.

Qualifications

• Bachelor’s degree in engineering, business, or a related technical field (or equivalent experience). MBA is a plus.
• Minimum 4 years of relevant experience in the power distribution equipment industry or a closely related field, preferably with switchgear.
• Technical knowledge of low voltage power distribution products, markets, and applications.
• Strong communication skills, ability to collaborate with cross-functional teams, and comfort working through ambiguity.
• Proficiency with Microsoft Office tools, particularly Word, Excel and PowerPoint.

Workplace Conditions

• Hybrid flexibility if located on-site or fully remote.
• Up to 25% travel may be required.

Compensation 

The salary range for this role is $91,200 -$135,200 per year, based on location, experience, and qualifications.

Location

This position is available in multiple locations, including Vancouver (CAN), Tualatin (OR), Franklin (TN), Fremont (CA), Jacksonville (FL), and Remote.

Position Summary:

IEM is currently seeking a Manufacturing Engineer (Manufacturing Engineer, E2) for our Surrey, B.C. locations and will report into the Senior Manager of Manufacturing Engineering. We are seeking a hands-on and detail-oriented Manufacturing Engineer with experience working in a medium to high-mix volume manufacturing environment. This role is responsible for driving process improvements, implementing standard work, and leading continuous improvement initiatives using structured problem-solving and Kaizen methodologies. The ideal candidate thrives in a fast-paced, team-oriented setting and has a passion for lean manufacturing and operational excellence.

Please note: This position requires 100% in-office presence in our Surrey offices and does not offer remote work.

Key Responsibilities:            

• Design, optimize, and implement manufacturing processes to improve quality, efficiency, and safety.
• Lead and participate in Kaizen events, root cause problem solving (8D, A3, DMAIC), and continuous improvement projects.
• Develop and maintain standard work instructions for production processes.
• Use data-driven analysis (SPC, Pareto, time studies) to identify and resolve process bottlenecks or defects.
• Collaborate with cross-functional teams including Quality, Operations, and Supply Chain to introduce new products and process changes.
• Support equipment selection, process validation, and layout optimization for lean flow.
• Lead PFMEA, control plans, and risk assessments for manufacturing processes.
• Ensure processes comply with quality, safety, and environmental standards.
• Train and mentor operators and technicians on process changes and lean tools.

Qualifications:

• Bachelor's degree in Mechanical, Industrial, or Manufacturing Engineering (or related technical field).
• 3–7 years of experience in a manufacturing or process engineering role. Proven experience with Kaizen, standard work, time studies, line balancing, material flow, and structured problem-solving tools (A3, 5-Why, Fishbone, PDCA, etc.).
• Strong working knowledge of Lean Manufacturing and/or Six Sigma principles.
• Experience with ERP/MES systems, engineering change control, and work instruction platforms.
• Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization
• Proficient in Microsoft Office and engineering tools such as AutoCAD, SolidWorks, or equivalent.
• Strong interpersonal, facilitation, and communication skills.

Preferred Qualifications:

• Lean/Six Sigma certification (Green Belt or higher).
• Experience in electrical equipment, assembly-based, or industrial manufacturing environments.
• Familiarity with ISO 9001 or related quality management systems.

Compensation actually offered for this role will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered. 

[Compensation Range: CAD $38.94/hr - $46.63/hr]

Position Summary:

IEM is currently seeking a seeking a highly motivated and systems-driven Program Administrator for our preventative maintenance (PM) program in Surrey, B.C. and will report into the Plant Facilities Manager. 

This role will assist in administering and maintaining processes as we transition from a reactive, ticket-based maintenance system to a structure, data-driven reliability program using our CMMS (Computerized Maintenance Management System), MaintainX.

With the upcoming production ramp-up and the introduction of new equipment and machinery, this position is critical to ensuring operational reliability, minimizing downtime, and supporting long-term scalability across our facilities. The Program Administrator will work closely under the direction of the Plant Facility Manager to help drive plant performance and improve operational efficiency.

Please note: This position requires 100% in-office presence in our Surrey, B.C. offices and does not offer remote work.   

Key Responsibilities:

• Lead the implementation and optimization of MaintainX, expanding its use from a ticketing tool into a comprehensive preventive and predictive maintenance platform.
• Build and maintain accurate asset hierarchies, maintenance schedules, and job plans within the CMMS.
• Drive PM compliance and monitor key performance indicators (KPIs) such as uptime, MTBF, and maintenance completion rates.
• Collaborate with operations, engineering, and maintenance teams to identify equipment reliability issues and implement sustainable, long-term solutions.
• Support the installation and commissioning of new equipment, ensuring proper PM integration from day one.
• Analyze maintenance data to identify trends, root causes, and continuous improvement opportunities.
• Establish and manage spare parts planning and inventory strategies to minimize downtime risk.
• Ensure all maintenance activities comply with safety regulations and operational standards.
• The candidate will be expected to perform additional duties as assigned to support the team and organization.

Qualifications:

• 3+ years of experience in maintenance planning, reliability engineering, or industrial maintenance.
• Proven experience developing and implementing preventive maintenance programs.
• Solid understanding of industrial equipment, machinery, and maintenance best practices.
• Experience in a manufacturing or production environment.
• Strong analytical and problem-solving skills with a data-driven mindset.
• Ability to work cross-functionally and communicate effectively with multiple stakeholders.
• Self-starter with the ability to manage priorities in a fast-paced, evolving environment.
• Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization 
• Hands-on experience with a CMMS (Computerized Maintenance Management System) platform preferred – MaintainX, a plus!

Compensation: $29-$31 per hour. Compensation actually offered for this role will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, depending on the level and position offered. 

Position Summary:

IEM is currently seeking a Supplier Quality Engineer for our Surrey, B.C. locations and will report into the Director of Quality. The top priorities of this position will be to develop and maintain strong relationships with suppliers and vendors, as well as implement Vendor Management program and supporting metrics. Significant involvement with all areas of vendors/suppliers and manufacturing, while also increasing our communication and collaboration with key departments is instrumental in this position.

Please note: This position requires 100% in-office presence in our Surrey offices and does not offer remote work.
 

 ESSENTIAL FUNCTIONS:

• Ensuring suppliers for IEM maintains all regulations and requirements
• Updating the supplier database with continuously updated records of performance
• Creating quality control guidelines and protocols
• Providing advice to vendors on how to reduce defect rates
• Performing logistics tasks, such as communicating with vendors when supplies don’t meet quality standards
• Assessing products and supplies from vendors to ensure their quality
• Creating and promoting strategies to increase the quality and efficiency of systems and products
• Conducting audits of supplier management quality systems
• Acting as a liaison between vendors and company leaders, determining solutions to any challenges to quality standards
• Visiting vendor facilities to ensure they uphold quality standards
• Developing and maintaining relationships with suppliers and vendors
• Oversee and develop process improvements strategies and document
• Develop & implement Vendor Management program and supporting metrics
• Any other related duties in connection with the position including but not limited to:
• Risk Assessments, PFMEA, Six Sigma, 5S, FOD Prevention, Kaizen, IPC Standards
• Understanding of UL, CSA and other regulatory requirements
• Must abide by Health and Safety Rules and have demonstrated commitment to good housekeeping/organizational practices
• Responsible for compliance to company and regulatory standards
• Maintain and develop strong working relationships with other departments outside vendors
• Strive for continuous improvement in all aspects of the work environment, this includes active participation in company committees, project teams and relevant job training
• Commit to self-development goals as discussed with your Vice President and attend company-sponsored training
• Perform other duties as assigned by Vice President
• The candidate will be expected to perform additional duties as assigned to support the team and organization

COMPETENCIES:

• Verbal and written communication proficiency
• Attention to detail
• Thorough compliance knowledge
• Organizational and time management skills
• Reliable with a respect to confidentiality
• Quality management systems
• Root-cause analysis
• Quality Control
• Technical Skills
• Quality Engineering
• Collaboration
• Statistics
• Continual improvement process
• Supply chain experience
• Quality Assurance

EDUCATION AND EXPERIENCE:

• Diploma in relevant field with work experience
• Related experience on Infor Syteline ERP systems
• Advanced proficiency of Microsoft Office applications (Access, Outlook, Excel and PowerPoint)
• Excellent verbal and written communication skills
• Ability to multi-task and prioritize in a fast-paced manufacturing environment
• Understanding of Mechanical Engineering and/or Electrical Engineering and/or Materials Engineering
• Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization

PHYSICAL/MENTAL/ENVIRONMENTAL:

Physical Demands:

Activities: Sitting – 70% Walking/Standing – 30% Travel – 30%

Lifting: Must be able to lift up to 10lbs.

Vision: Long periods of close work on computer screen.

Mental Demands: Interpret, analyze, research and handle multiple tasks simultaneously.

Environment: Climate controlled office space 70% with 30% in production areas.

Compensation: The hourly pay range for this position is C$ 32.21 - C$ 56.25

Position Summary

The Wiring Solutions Manager is responsible for the end-to-end performance of wiring design across IEM, including delivery, scheduling, quality, and continuous improvement. This role leads a distributed team of Lead Wiring Designers and Wiring Designers, ensuring wiring diagrams are delivered on time, meet company standards, and support efficient manufacturing. The Wiring Solutions Manager owns the systems, processes, and metrics that drive consistency and scalability across all locations while serving as the primary interface for Program Management, Operations, and Engineering leadership on wiring design execution.

Key Responsibilities

• Lead strategic initiatives to improve engineering efficiency and reduce errors, including the evaluation and implementation of advanced tools and other digital engineering solutions.
• Drive improvements in wiring design methodology to enhance testability, standardization, and production efficiency, including development of standardized test points and optimized wiring approaches across all equipment types
• Partner cross-functionally with other functions to identify and implement opportunities for improved manufacturability, wiring efficiency, harnessing strategies, and integration of automated wiring solutions
• Own the global delivery and performance of wiring design, ensuring on-time completion, high-quality outputs, and alignment with project and production schedules
• Lead and develop a distributed team of Lead Wiring Designers, establishing clear expectations, driving accountability, and ensuring consistent execution across all locations
• Oversee wiring design scheduling and capacity planning, balancing workload across sites while providing clear priorities and proactive risk management to meet delivery commitments
• Serve as the primary interface for Program Management, Operations, and Engineering leadership, providing transparent communication on status, risks, and performance of wiring design deliverables
• Establish and maintain standardized wiring design processes, tools, and best practices to drive consistency, scalability, and reduced variability across the organization
• Define, track, and report key performance metrics for wiring design, including delivery, productivity, and quality, using data to drive accountability and continuous improvement

Qualifications

• Bachelor’s degree in Electrical Engineering, Engineering Technology, or equivalent professional experience
• Minimum of 5 years of experience in electrical design, wiring design, or related field within a manufacturing or industrial environment
• Minimum of 2 years of leadership experience managing technical teams, preferably in a distributed or multi-site environment
• Strong understanding of wiring systems, point-to-point wiring diagrams, and panel layout design practices
• Demonstrated experience in scheduling, resource planning, and managing deliverables in a high-volume, fast-paced environment
• Proven ability to drive process improvements, standardization, and operational efficiency across teams
• Strong analytical skills with experience developing and managing performance metrics and dashboards
• Excellent communication and stakeholder management skills, with the ability to align cross-functional teams and drive accountability
• Proficiency with AutoCAD and familiarity with engineering tools, document control systems, and scheduling platforms
• Strong leadership presence with the ability to influence, coach, and develop team members across multiple locations

Workplace Conditions

• Flexible work arrangement with a preference for proximity to an IEM engineering or manufacturing facility (JAX, FRE, VAN, or future sites)
• Travel up to 20% to support team alignment, site visits, production collaboration, and continuous improvement initiatives
• Works in a cross-functional environment interacting regularly with Engineering, Production, Program Management, and Operations teams

Physical Demands (Optional)

• Work performed primarily in an office environment with periodic time spent in manufacturing facilities
• Occasional standing, walking, and observation of equipment on the production floor

Compensation 

The salary range for this role is $160,000 - $195,000 per year, based on location, experience, and qualifications.

Application Engineering Co-Op

Location: Surrey, BC

May 2026 – August 2026

Position Summary

Industrial Electric Mfg. (IEM) is seeking a motivated Electrical Engineering Co-Op student to support IEMs Applications Technical Services Engineering team. This is a hands-on opportunity to gain practical experience in electrical utility requirements and the effects on a manufactures design requirement. The Electrical Engineering Co-Op will assist our Technical Services Team with a complete review / overhaul of applicable utility standards that are documented within IEMs standard practices. These utility companies are primarily in America but will include limited Canadian Utilities. Other data management, and documentation, tasks can be assigned if time allows.

Key Responsibilities

1. Assist with the organization and maintenance of engineering documentation and reference materials.
2. Contact utilities to gain access to their latest Electrical Service Agreements.
3. Perform other duties as assigned by the assigned Engineering Manager.

Qualifications

• Currently studying Electrical Engineering at an accredited University

Position Summary

The Product Manager is responsible for guiding assigned product lines throughout their lifecycle, from ideation to obsolescence. This role ensures that product strategy aligns with company goals and market needs while driving collaboration across Engineering, Sales, Operations, and Marketing. Product Managers act as product advocates, developing business cases, supporting new product introductions, and ensuring ongoing product success.

Key Responsibilities

• Managing assigned product lines throughout the full lifecycle, including planning, development, launch, growth, and end-of-life.
• Supporting product roadmap development and aligning requirements with overall company strategy.
• Conducting competitive analysis and validating market requirements in coordination with the Strategy and Sales teams.
• Developing product documentation, including business cases, technical requirements, guide specifications, and other sales tools.
• Collaborating with Engineering, Operations, Marketing, and Sales teams to ensure successful product development and market launch.
• Supporting Steering Committee reviews, R&D processes, and New Product Introduction deliverables.
• Assisting Sales and Marketing with product launch activities and providing ongoing product training and positioning support.
• Acting as a product ambassador, communicating roadmap updates and product performance to stakeholders.
• Monitoring product performance, analyzing data, and preparing reports for continuous improvement.

Qualifications

• Bachelor’s degree in engineering, business, or a related technical field (or equivalent experience). MBA is a plus.
• Minimum 4 years of relevant experience in the power distribution equipment industry or a closely related field, preferably with switchgear.
• Technical knowledge of low voltage power distribution products, markets, and applications.
• Strong communication skills, ability to collaborate with cross-functional teams, and comfort working through ambiguity.
• Proficiency with Microsoft Office tools, particularly Word, Excel and PowerPoint.

Workplace Conditions

• Hybrid flexibility if located on-site or fully remote.
• Up to 25% travel may be required.

Compensation 

The salary range for this role is $91,200 -$135,200 per year, based on location, experience, and qualifications.

Location

This position is available in multiple locations, including Vancouver (CAN), Tualatin (OR), Franklin (TN), Fremont (CA), Jacksonville (FL), and Remote.

IEM Canada is seeking experienced and hard-working individuals to join our team as a Manufacturing Engineering Technician.  

Position Summary:

This role is responsible for the assembly of metal-based modular work bench/material storage systems for use on the manufacturing floor work centers. This position shall work closely with staff from operations, continuous improvement, quality & process engineering teams to deliver required work bench/material storage systems as defined.  This position will report to the Engineering Tech Supervisor.

 Responsibilities:

• Read, interpret and follow basic diagrams, engineering drawings, specifications, bills of materials, and other instructions or procedures to accurately assemble metal-based modular work bench/material storage system equipment.
• Use multiple measuring devices such as scales, feeler gauges, rulers, micrometers, calipers tee square, machinist square and tape measure to accurately and precisely perform work.
• Mount electrical components including lights, switches, motors, relays, contactors, terminals, Input/Output devices as required for desired work bench operation.
• Drilling, tapping, punching, mounting and installing modular components per drawings or instructions.
• Collaborate with cross-functional teams to support the implementation of new manufacturing technologies and process changes.
• Collaborate in workbench/material replenishment system design development/re-design/modifications) to help meet desired requirements.
• Participate in continuous improvement projects aimed at enhancing process efficiency, reducing waste, and improving overall production outcomes.
• Support Lean Manufacturing principles and other improvement methodologies.
• Comply with all safety, quality and work rules, guidelines and regulations.
• The candidate will be expected to perform additional duties as assigned to support the team and organization (training provided)

Qualified candidates must possess:

• High school diploma or GED; technical certification or associate degree in electronics, electromechanics, or a related field preferred.
• Minimum of 2 years of experience in a manufacturing or assembly environment, preferably in electrical or industrial equipment.
• Strong understanding of mechanical/electrical systems, components, and demonstrate proficiency using hand tools, and power tools.
• Ability to interpret assembly drawings, electrical schematics and work independently
• Mechanical aptitude (Ability to work quickly with your hands while maintaining accuracy and high quality)
• Strong work ethic and motivation to learn
• Must be a team player
• Good problem-solving skills and attention to detail.
• Commitment to safety standards and procedures.
• Ability to lift up to 50 lbs and stand for extended periods.

Physical/Mental/Environmental:

--> Physical Demands:

• Activities: Sitting – 5% Walking/Standing – 95%
• Lifting: Frequently lift up to 50 lbs.
• Bending: Must be able to bend, squat, crawl and climb.
• Vision: Long periods of close work on small fonts and fine print on drawings and ability to see small or detailed items.

--> Mental Demands: Interpret, analyze, research and handle multiple tasks simultaneously.

--> Environment: Shop/warehouse. Not climate controlled. Exposure to excessive heat and cold, wet/humid conditions, noise/vibration, hazards, dust and fumes.

IEM is currently seeking a Quality Engineer - Customer Account Manager for our Jacksonville, FL or Surrey, B.C offices and will report into the VP of Quality & Reliability. As a Quality Engineer – Customer Account Manager, you will be the primary point of contact for the Customer and Commercial Teams about quality-related issues. Collect root cause analysis data and provide corrective feedback due to quality issues. Responsible for ensuring that the products produced meet quality standards required to minimize quality costs and maximize customer satisfaction whilst ensuring that procedures and processes are adhered to. Ensure incoming materials meet required quality standards. Support new product introductions to ensure the robustness of product. Work in a team environment to develop and implement best practices that emphasize defect prevention, reduction in variation and waste and provide for continuous improvements in meeting all customer requirements. Manage the customer specific requirements and coordinate technical support. Work on many phases or sub-tasks of projects or entire projects of moderate complexity, with results impacting on project completion. Work mostly independently under general supervision, reviewed at project milestones and/or on completion by Senior Management.

Please note: This position requires 100% in-office presence and does not offer remote work.

Key Responsibilities:

• Build strong, working relationships with customer and in-house commercial teams to ensure complete and transparent communication and support.
• Coordinate activities to evaluate and resolve sometimes technically challenging engineering and quality-related problems encountered in the customer’s facility
• Determine and collect relevant data for product and installation improvements to understand any problems and decide when to appropriately escalate issues
• Investigate reports of defective, damaged or malfunctioning parts, assemblies, equipment or systems to determine nature and scope of problem that the customer is experiencing
• Initiate containment of stock at all locations and prevent further nonconforming production
• Investigate the fault and extent of potential recall
• Examine defective part for conformance to engineering design drawings or specifications
• Identify anomalies on engineering drawings back to the design function
• Maintain records to oversee recording of information by others to ensure engineering drawings and documents are current and that engineering related production problems and resolutions are documented
• Provide feedback to company on what the issues are
• Evaluate findings to formulate corrective action plan and coordinate implementation
• Control clean cut-offs throughout and ensure containment is managed while on-going corrective actions are implemented
• Organize any re-work of finished goods that may be necessary
• Report into the customer what the root causes were to quality issues, the containment measures and corrective actions taken to ensure resolution
• Review engineering specifications, orders and related information to maintain current knowledge of manufacturing methods, procedures and activities
• Assist with training of quality awareness
• Monitor and report on Key Performance Indicators (KPIs) in order to adhere to process and prevent occurrence of any non-conformity relating to product, process or system
• Assist with new product introduction, representing the customer and support and manage pre-production trial runs and first off sample approvals
• Promote the use of customer preferred techniques for continuous improvement such as Six-Sigma, Poka-Yoke (Error Proofing), Kaizen
• Participate in the development and refinement of Design and Process FMEA’s (Failure Mode and Effects Analysis) and represent the customer’s views
• Manage and coordinate customer PPM, DO, DPU, cost recovery and supplier warranty indicators
• Keep up with current and developing manufacturing and engineering trends that concern the customer’s product
• Contribute to continuous improvement activities
• Quality control of work by appropriate reviews
• Support and lead process improvement activities
• Write reports and present progress at project meetings and to clients
• Plan projects or subtasks so they may be tracked and presented
• Perform root cause analysis and resolve problems
• Provide advice and guidance to management teams as required
• Provide support to all internal departments to maintain and improve product quality
• Communicate efficiently with IEM and customer’s management
• Liaise and communicate with other departments, customers, and other service providers
• Participate in cross-functional teams in the development of new products or changes related to current products in meeting customer requirements
• Develop quality relationships with the customer
• Comply with the Health, Safety and Environmental Policies both in-house and at the customer
• The candidate will be expected to perform additional duties as assigned to support the team and organization

Qualifications:

• Bachelor's in Business/Commercial or Manufacturing/Engineering degree preferred
• Minimum of 5 years of experience in Quality Assurance
• Demonstrated experience of 3 to 5 years in engaging with customers and suppliers
• Previous experience in a manufacturing environment
• Ability to work independently with minimal supervision
• Proficient in 8D, CARs, and quality systems
• Knowledgeable in Lean Manufacturing, APQP, PPAP, FMEA
• Familiarity with ISO9001
• Understanding of engineering drawings and manufacturing processes
• Adaptability to diverse and dynamic environments
• Strong planning and prioritization skills
• Effective communication, negotiation, and presentation abilities
• Proficient problem-solving skills
• Understanding of Health and Safety practices
• Team player with analytical skills
• Awareness of cost and financial impacts
• Commercial and financial awareness is advantageous
• Understanding of customer expectations and of quality failure/cost
• Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization

Compensation actually offered for this role will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered. 

[Surrey, B.C. Compensation Range: CAD 34.62/hr - 56.25/hr] 
[Jacksonville, FL Compensation Range: $85,000 - 125,000] 

PURPOSE OF POSITION:

The EHS Coordinator is responsible for implementing and completing EHS initiatives in a production environment. This role requires a high level of understanding of OSHA Guidelines, general safety requirements and Globally Harmonized Safety Data Sheets.  Teamwork and Communication skills are essential skills for this role as it requires close interaction with the EHS, manufacturing and quality teams to ensure any issues get communicated and resolved in a timely manner.  The ideal candidate should be self-motivated, able to handle multiple project assignments and willing to learn and adapt within a fast-paced organization.  Occasional travel may be required, less than 10%.

Essential Functions:

• Maintains and completes routine safety inspections (fire extinguishers, cranes, emergency eye wash stations/showers, forklift, etc), including required electronic checklists, tracking audit findings, responses and audit close-outs.
• Completes JSAs and PPE assessments for new equipment and processes.
• Deliver training to employees including EHS new hire orientation.
• Maintains and updates facility emergency maps and emergency response plans.
• Responsible for safety shoe voucher program and organization.
• Support facility leaders with incident investigations and ensure incident management system is current.
• Communicate consistently and effectively to all cross-functional team members where needed to ensure EHS improvements and changes are understood, and questions are answered to move projects forward.
• Assist EHS leaders with completion of administrative tasks and record retention.
• Execute EHS initiatives at facility level with support from EHS leadership.
• Maintains chemical inventory database that cross-references GHS Safety Data Sheets. Responsible for ensuring that each SDS is current and approved within the system and accessible to all employees.
• Perform other related duties as assigned.

COMPETENCIES:

• Organization Skills Including Attention to Detail and Multitasking
• Thoroughness
• Working Knowledge of OSHA and other Regulatory Agencies
• Excellent Written and Verbal Communication Skills
• Proven experience with Microsoft Office suite, including Excel
• Ability to recognize and recommend solutions to streamline processes with the end user in mind
• Able to navigate conflict professionally and work towards resolution and knows when to seek support
• Capability to present information effectively to diverse audiences
• Ability to role model high standards of professionalism
• Must be driven and self-motivated with excellent follow-through
• Must possess the highest ethical standards and a commitment to excellent work quality
• Ability to manage complex projects

Education and experience:

• Degree (Associate's and Above); preferred focus in environmental health and safety is preferred; related years of experience will also be considered in lieu of a degree
• EHS internship or co-op experience is a plus! 
• 0 - 2 years of experience in production/manufacturing environment
• Working knowledge of data collection, record keeping and statistics a plus

Compensation: The hourly pay range for this position is C$ 33.65 – C$ 42.31

Reports To:  Sr. Manufacturing Engineering Manager, Automation Integration

Position Summary:

IEM is currently seeking a Control Engineering Technician for our Surrey, BC and will report into the Senior Manufacturing Engineering Manager for the automation integration team. The Technician is responsible for installation, calibration, maintenance, and troubleshooting automated manufacturing systems to improve safety, quality, and productivity. This role supports automation projects from concept through installation, validation, and production launch while supporting ongoing manufacturing operations.

Key Responsibilities:

• Assist in the design, development, and implementation of automated manufacturing systems and equipment
• Support automation projects through installation, testing, validation, and production startup
• Support programming, troubleshooting, and optimization of PLCs, HMIs, robotics, and vision systems, including assisting with root cause analysis for downtime events
• Assist in the creation and maintenance of process documentation, including work instructions, PFMEAs, and control plans
• Work closely with production, maintenance, quality, and supply chain teams to support daily manufacturing operations
• Collect and analyze production data to help improve throughput, reduce scrap, and increase OEE
• Assist with capital equipment projects, including vendor coordination and basic project tracking
• Follow and support compliance with safety, quality, and regulatory standards
• Participate in continuous improvement initiatives using Lean and Six Sigma methodologies
• Perform additional duties as assigned to support the team and organization

Qualifications

• Technical degree or certification in electrical or mechanical engineering technology
• 1-5 years of experience in manufacturing automation
• Hands-on experience with PLCs, robotics, HMIs, and vision systems
• Strong troubleshooting, data analysis, and problem-solving skills
• Experience leading projects and working with external vendors
• Working knowledge of Lean Manufacturing and Six Sigma principles
• Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization

Compensation actually offered for this role will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Salary Range: $25-27.50CAD

Position Summary

The Project Manager is responsible for day-to-day execution control across incoming work and active priorities. This role focuses on tactical coordination: gathering requests, tracking actions, following up with owners, and ensuring the execution stays organized. The Project Manager acts as a central coordination point between Operations and the Enterprise Engineering Division (END) team to help improve responsiveness and keep work moving. This role requires a high level of collaboration with both internal and external stakeholders.

Supervisory Responsibilities

No direct reports, but will collaborate frequently with department personnel to provide task and schedule instructions.

Key Responsibilities

• Administer department-defined project management systems to execute projects/tasks
• Support department KPIs by tracking and reporting data for assigned projects
• Develop skills and competencies based on guidance from the Program Manager and other department leaders
• Focus on identifying and cultivating continuous improvement opportunities and advocating for resources needed to achieve them
• Serve as a main point of contact for incoming requests from Operations and other stakeholders.
• Capture, organize, clarify, and track day-to-day work requests.
• Maintain trackers, schedules, action logs, and execution dashboards.
• Run daily/weekly coordination cadences to review priorities, blockers, and due dates.
• Escalate risks, bottlenecks, and missed commitments early.
• Help enforce the workflows and tools established by the Department Leadership.

Essential Functions

• Lead department personnel in the execution of specific projects and serve as the primary contact to liaison between other departments
•  Provide insights, summaries, and/or flags regarding project status and risk or blockers to the Program Manager and other stakeholders
• Collaborate with various personnel and managers to collect information and consolidate into a single sources (dashboards, schedules, etc)
• Schedule meetings with discrete agendas, take detailed minutes, and follow up with action items
• Other duties as assigned that lead to the optimization of Department procedures

Competencies

• Strong ability to triage, plan, execute, and oversee projects, ensuring they are completed on time and conform to company standards
• Knowledge of program management tools and techniques to effectively track, manage, and report on project progress
• Strong communication skills, both written and verbal, with the ability to collaborate across teams.
• Self-directed, takes initiative, and maintains progress despite obstacles or ambiguity.
•  Capable of managing multiple projects and priorities simultaneously.
• Aptitude for implementing and supporting process improvement initiatives.
• Awareness of business and management principles regarding strategic planning, resource and coordination of people and resources.
• Highly organized and able to impose order on systems and related personnel.
• Able to assess situations and independently propose steps towards a solution.

Education and Experience

• Strong preference for 4 years post-secondary education, preferably in STEM or Business Administration
• Minimum 3 years of experience in administrative or project management or related field, preferably within an engineering or manufacturing environment.
•  PMP (Project Management Professional) or similar certification achieved or in process

The Operations Supervisor is a first-line people leader responsible for overseeing the day-to-day execution of a defined value stream. The Operations Supervisor ensures that all teams operate safely, meet takt time and schedule targets, and deliver high-quality output in alignment with KPIs. This role manages multiple Team Leads and Operators and partners closely with the Operations Manager to identify constraints, support continuous improvement, and maintain flow across the work center. 

Please note: This position requires 100% in-office presence in our Surrey offices and does not offer remote work. The regular shift time will be 4:00 PM – 12:30 AM.

Essential Functions 

• Lead daily execution of production activities in the assigned work center to meet or exceed safety, quality, delivery, and efficiency targets. 

• Supervise, coach, and evaluate Team Leads and Operators, fostering a culture of accountability, safety, and teamwork. 

• Ensure adherence to daily build schedules and takt time; escalate risks to production targets to the Operations Manager. 

• Monitor and track performance against key metrics (output, defects, rework, attendance, downtime) and lead Tier 2 daily management meetings. 

• Coordinate with Planning, Materials, Quality, and Maintenance to ensure work center readiness (materials, tools, documents, etc.). 

• Enforce safety protocols, 5S practices, standard work, and compliance with operational policies. 

• Support onboarding, cross-training, and upskilling of team members in partnership with Learning & Development. 

• Lead or support root cause analysis (RCA) and corrective action implementation for issues impacting quality, delivery, or safety. 

Qualifications 

• Bachelor’s in Operations Management, Industrial Engineering, Supply Chain or a related degree. Five years of additional relative experience, including demonstrated leadership, in lieu of a degree will also be considered.  

• 3+ years of experience in a manufacturing or production environment, including 1+ years in a formal or informal leadership role. 

• Experience with takt time, standard work, visual management, and daily tier meetings. 

• Proficiency in basic digital tools (ERP, Excel, production dashboards). 

• Strong people leadership, communication, and problem-solving skills. 

• Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization.

Preferred Skills 

• Coaching & performance management 

• Root cause analysis (5 Whys, fishbone, etc.) 

• Conflict resolution & feedback 

• Understanding of Lean, 5S, and visual factory principles 
  
  
• Ability to prioritize in a fast-paced production environment 

Compensation actually offered for this role will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered. 

[Compensation Range: CAD $38.46 - $55.30/hr]  Plus Shift Premium

Position Summary

The Wiring Solutions Manager is responsible for the end-to-end performance of wiring design across IEM, including delivery, scheduling, quality, and continuous improvement. This role leads a distributed team of Lead Wiring Designers and Wiring Designers, ensuring wiring diagrams are delivered on time, meet company standards, and support efficient manufacturing. The Wiring Solutions Manager owns the systems, processes, and metrics that drive consistency and scalability across all locations while serving as the primary interface for Program Management, Operations, and Engineering leadership on wiring design execution.

Key Responsibilities

• Lead strategic initiatives to improve engineering efficiency and reduce errors, including the evaluation and implementation of advanced tools and other digital engineering solutions.
• Drive improvements in wiring design methodology to enhance testability, standardization, and production efficiency, including development of standardized test points and optimized wiring approaches across all equipment types
• Partner cross-functionally with other functions to identify and implement opportunities for improved manufacturability, wiring efficiency, harnessing strategies, and integration of automated wiring solutions
• Own the global delivery and performance of wiring design, ensuring on-time completion, high-quality outputs, and alignment with project and production schedules
• Lead and develop a distributed team of Lead Wiring Designers, establishing clear expectations, driving accountability, and ensuring consistent execution across all locations
• Oversee wiring design scheduling and capacity planning, balancing workload across sites while providing clear priorities and proactive risk management to meet delivery commitments
• Serve as the primary interface for Program Management, Operations, and Engineering leadership, providing transparent communication on status, risks, and performance of wiring design deliverables
• Establish and maintain standardized wiring design processes, tools, and best practices to drive consistency, scalability, and reduced variability across the organization
• Define, track, and report key performance metrics for wiring design, including delivery, productivity, and quality, using data to drive accountability and continuous improvement

Qualifications

• Bachelor’s degree in Electrical Engineering, Engineering Technology, or equivalent professional experience
• Minimum of 5 years of experience in electrical design, wiring design, or related field within a manufacturing or industrial environment
• Minimum of 2 years of leadership experience managing technical teams, preferably in a distributed or multi-site environment
• Strong understanding of wiring systems, point-to-point wiring diagrams, and panel layout design practices
• Demonstrated experience in scheduling, resource planning, and managing deliverables in a high-volume, fast-paced environment
• Proven ability to drive process improvements, standardization, and operational efficiency across teams
• Strong analytical skills with experience developing and managing performance metrics and dashboards
• Excellent communication and stakeholder management skills, with the ability to align cross-functional teams and drive accountability
• Proficiency with AutoCAD and familiarity with engineering tools, document control systems, and scheduling platforms
• Strong leadership presence with the ability to influence, coach, and develop team members across multiple locations

Workplace Conditions

• Flexible work arrangement with a preference for proximity to an IEM engineering or manufacturing facility (JAX, FRE, VAN, or future sites)
• Travel up to 20% to support team alignment, site visits, production collaboration, and continuous improvement initiatives
• Works in a cross-functional environment interacting regularly with Engineering, Production, Program Management, and Operations teams

Physical Demands (Optional)

• Work performed primarily in an office environment with periodic time spent in manufacturing facilities
• Occasional standing, walking, and observation of equipment on the production floor

Compensation 

The salary range for this role is $153,600 - $187,200 per year, based on location, experience, and qualifications.

Purpose of the Position:

IEM is currently seeking a Senior Continuous Improvement Engineer for our Surrey, B.C. locations and will report into our Continuous Improvement manager. Join our transformation journey as a lean professional supporting kaizen activities, standard work documentation, and data-driven process improvement. This is a hands-on role ideal for candidates with a passion for lean manufacturing and a desire to grow in a structured CI environment.

Please note: This position requires 100% in-office presence in our Surrey offices and does not offer remote work.

Key Responsibilities:

• Plan & lead cross-functional kaizen events focused on lean fundamentals, standard work, visual management, flow, problem-solving and strategic growth/ capacity initiatives
• Drive the implementation of tools and processes across operations, supply chain, engineering, and commercial functions
• Develop internal capability by training and coaching team members/ leaders in lean thinking, daily management and continuous improvement practices
• Create and execute improvement roadmaps based on assessments of the business system maturity
• Enable teams to embrace standardization, accountability, and data-driven decision making
• Identify, document and disseminate internal best practices

Qualifications:

• Bachelor’s degree in Engineering, Business, Operations, or a related field; MBA or Master’s preferred
• 7–10+ years of progressive experience in a manufacturing, operations, or continuous improvement, preferably in a multi-site or matrixed industrial environment
• Proven understanding of Lean Principles (e.g., 5S, value stream mapping, standard work, visual management, PDCA, SMED, A3 problem solving)
• Demonstrated success leading cross-functional kaizen events and system-wide CI initiatives
• Proven understanding of basic ops finance, including P&L impact, cost drivers, and fixed vs. variable costs
• Strong leadership, communication, and project management skills, with a track record of cross-functional collaboration and mentoring junior engineers
• Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization

Compensation actually offered for this role will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Position Summary:

The Material Coordinator is responsible for checking kanban locations and replenishing required parts and materials to each workstation on the production floor. This role ensures that all workstations are properly stocked with the necessary components to maintain continuous production flow, minimize downtime, and support on-time delivery of finished goods.

Key Responsibilities:

• Perform scheduled kanban checks at designated locations throughout the production floor to identify parts and materials requiring replenishment.
• Pick, transport, and deliver parts and materials from warehouse and storage areas to workstations in the correct quantities and in a timely manner.
• Monitor bin and kanban inventory levels at each workstation, triggering replenishment actions when minimum stock thresholds are reached.
• Verify part numbers, quantities, and condition of materials before delivering to workstations to ensure accuracy and quality.
• Communicate material shortages, discrepancies, or quality issues to the Value Stream Leader/Work center Lead
• Operate material handling equipment such as pallet jacks, hand trucks, and forklifts (if certified) to move materials safely and efficiently.
• Maintain clean, organized, and properly labeled kanban locations and workstation staging areas.
• Assist with cycle counts and inventory audits as directed by your supervisor.
• Follow established safety guidelines and protocols.
• Perform other duties as assigned by the supervisor.

 Competencies:

• Attention to Detail: Ability to accurately identify part numbers, quantities, and kanban signals to ensure correct materials reach the right workstations.
• Reliability: Dependable and self-motivated with the ability to follow established replenishment routes and schedules with minimal supervision.
• Communication Skills: Ability to communicate effectively with production team members, coordinators, and supervisors regarding material needs and issues.
• Physical Stamina: Ability to perform physically demanding tasks including lifting, carrying, and transporting materials throughout the facility for extended periods.

Qualifications:

• High School Diploma or GED required.
• Minimum of 6 months of experience in a warehouse, material handling, or manufacturing environment preferred.

Physical/Mental/Environmental:

Physical Demands:

            Activities:       Sitting – 5%               Walking/Standing – 95%

            Lifting:            Continuously lift up to 50 lbs.

            Bending:        Must be able to bend, squat, and climb.

            Vision:            Ability to read labels, part numbers, kanban cards, and identify small or detailed items.

Mental Demands:      Read and interpret kanban cards, part numbers, and work orders; prioritize replenishment tasks to support production schedules.

Environment: Primarily shop floor and warehouse environment, which is not climate controlled. Exposure to excessive heat and cold, wet/humid conditions, noise/vibration, hazards, dust and fumes. 

Salary Range: $22.50 - $24 CAD per hour. 

IEM is looking for a detail-oriented and proactive Materials Planning Specialist to join our manufacturing team in Surrey, B.C. In this mid-level role, you will be responsible for coordinating production scheduling, managing inventory levels, and ensuring materials and finished goods flow efficiently through our facility. You will serve as a key link between production, purchasing, logistics, and customer service teams.

Please note: This position requires 100% in-office presence in our Surrey, B.C. offices and does not offer remote work.  

Key Responsibilities

• Collaborate closely with the Production Scheduler to support schedule adherence, flag inventory-driven constraints, and communicate material availability impacts on production timelines
• Monitor raw material, WIP (work-in-progress), and finished goods inventory levels to ensure adequate supply without excess
• Conduct regular cycle counts and physical inventory audits; investigate and resolve discrepancies
• Coordinate with procurement to ensure timely purchasing of materials based on production requirements and lead times
• Analyze inventory data and production metrics to identify trends, inefficiencies, and opportunities for improvement
• Maintain accurate records in the ERP/MRP system (e.g., SAP, Oracle, NetSuite, Infor) including BOMs, routings, and inventory transactions
• Communicate production status, delays, and capacity constraints to relevant stakeholders
• Work closely with the warehouse team to ensure proper storage, labeling, and organization of inventory
• Support new product launches by coordinating material readiness and production ramp-up plans
• Assist in developing and enforcing inventory control policies and procedures
• Generate and distribute production and inventory reports to management on a regular basis
• The candidate will be expected to perform additional duties as assigned to support the team and organization 

Qualifications

• Bachelor’s Degree in Industrial Engineering, Supply Chain, Operations Management, or equivalent experience.
• 3–5 years of experience in production planning, inventory control, or a related role within a manufacturing environment
• Proficiency with ERP/MRP systems (e.g., SAP, Oracle, NetSuite, Infor, or similar)
• Strong understanding of manufacturing processes, BOMs, and supply chain principles
• Experience with Lean manufacturing or continuous improvement methodologies
• Solid analytical and problem-solving skills with high attention to detail
• Proficiency in Microsoft Excel (pivot tables, VLOOKUP, data analysis)
• Excellent organizational and time management skills
• Strong communication and interpersonal skills with the ability to work cross-functionally

Preferred:

• APICS CPIM or CSCP designation (or in progress)
• Familiarity with demand forecasting and capacity planning

[Compensation Range:  $33.00 - 43.00/hr CAD] 

Purpose of the Position:

IEM is currently seeking a Continuous Improvement Engineer for our Surrey, B.C. locations and will report into our Continuous Improvement manager. Join our transformation journey as a lean professional supporting kaizen activities, standard work documentation, and data-driven process improvement. This is a hands-on role ideal for candidates with a passion for lean manufacturing and a desire to grow in a structured CI environment.

Please note: This position requires 100% in-office presence in our Surrey offices and does not offer remote work.

Key Responsibilities:

• Support cross-functional kaizen events focused on lean fundamentals, standard work, visual management, flow, problem-solving and strategic growth/ capacity initiatives
• Assist in the implementation of tools and processes across operations, supply chain, engineering, and commercial functions
• Develop internal capability by supporting the training and coaching team members/ leaders in lean thinking, daily management and continuous improvement practices
• Create improvement roadmaps based on assessments of the business system maturity
• Enable teams to embrace standardization, accountability, and data-driven decision making
• Identify and document internal best practices

Qualifications:

• Bachelor’s degree in Engineering, Business, Operations, or a related field; MBA or Master’s preferred
• 3-5 years of progressive experience in a manufacturing, operations, or continuous improvement, preferably in a multi-site or matrixed industrial environment
• Deep understanding of Lean Principles (e.g., 5S, value stream mapping, standard work, visual management, PDCA, SMED, A3 problem solving)
• Demonstrated success leading cross-functional kaizen events and system-wide CI initiatives
• Understanding of basic ops finance, including P&L impact, cost drivers, and fixed vs. variable costs
• Strong facilitation, project management and communication skills
• Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization

Compensation actually offered for this role will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Position Summary

The Product Manager is responsible for guiding assigned product lines throughout their lifecycle, from ideation to obsolescence. This role ensures that product strategy aligns with company goals and market needs while driving collaboration across Engineering, Sales, Operations, and Marketing. Product Managers act as product advocates, developing business cases, supporting new product introductions, and ensuring ongoing product success.

Key Responsibilities

• Managing assigned product lines throughout the full lifecycle, including planning, development, launch, growth, and end-of-life.
• Supporting product roadmap development and aligning requirements with overall company strategy.
• Conducting competitive analysis and validating market requirements in coordination with the Strategy and Sales teams.
• Developing product documentation, including business cases, technical requirements, guide specifications, and other sales tools.
• Collaborating with Engineering, Operations, Marketing, and Sales teams to ensure successful product development and market launch.
• Supporting Steering Committee reviews, R&D processes, and New Product Introduction deliverables.
• Assisting Sales and Marketing with product launch activities and providing ongoing product training and positioning support.
• Acting as a product ambassador, communicating roadmap updates and product performance to stakeholders.
• Monitoring product performance, analyzing data, and preparing reports for continuous improvement

Qualifications

• Bachelor’s degree in engineering, business, or a related technical field (or equivalent experience). MBA is a plus.
• Minimum 4 years of relevant experience in the power distribution equipment industry or a closely related field, preferably with switchgear.
• Technical knowledge of low voltage power distribution products, markets, and applications.
• Strong communication skills, ability to collaborate with cross-functional teams, and comfort working through ambiguity.
• Proficiency with Microsoft Office tools, particularly Word, Excel and PowerPoint.

Workplace Conditions

• Hybrid flexibility if located on-site or fully remote.
• Up to 25% travel may be required.

Compensation 

The salary range for this role is $91,200 -$135,200 per year, based on location, experience, and qualifications.

Location

This position is available in multiple locations, including Vancouver (CAN), Tualatin (OR), Franklin (TN), Fremont (CA), Jacksonville (FL), and Remote.

Location: Surrey, BC, Canada

Reports To: Learning Program Manager 

Position Summary

The Talent Development Coordinator plays a key role in supporting the delivery of learning programs that empower employees to grow and succeed. In this role, you will be at the center of our learning operations—coordinating training logistics, supporting training delivery, maintaining documentation, managing learner inquiries, and providing technical support for learning systems.  In addition, this role applies foundational project coordination practices to support the planning, execution, and tracking of learning initiatives. The Talent Development Coordinator helps ensure timelines are met, stakeholders are aligned, and deliverables are completed efficiently.

You will work closely with internal stakeholders to ensure training programs run smoothly across multiple company sites in Surrey, BC. This role requires strong organizational skills, attention to detail, and the ability to manage training data and reporting while ensuring a seamless learning experience for employees.

This is an excellent opportunity for someone who enjoys coordinating programs, solving problems, working with data, and supporting the development of people.

Key Responsibilities 

Training Coordination

• Assist in scheduling instructor-led training sessions based on business needs and training calendars across multiple company sites.
• Communicate training schedules with leaders and employees, ensuring clear expectations and accurate training rosters.
• Coordinate logistics for training sessions, including room bookings, materials, equipment, and required resources.
• Track training schedules and milestones across multiple sites to ensure alignment with overall program timelines.
• Proactively identify scheduling conflicts, risks, or delays and coordinate solutions with stakeholders.
• Maintain accurate records of training attendance, completions, certifications, and compliance requirements.
• Collect participant feedback and assist in tracking learning outcomes to support continuous improvement of training programs.
• Travel periodically between sites to ensure training logistics and coordination are effectively managed.

Training Delivery Support

• Provide backup support during training sessions, including managing sign-in sheets, distributing materials, facilitating surveys, and completing post-training follow-ups.
• Assist trainers in preparing training materials and coordinating session activities.

Content Support

• Collaborate with trainers and subject matter experts to ensure learning content remains accurate, relevant, and engaging.
• Help maintain training documentation.

Learning Systems & Technical Support

• Assist in maintaining the Learning Management System (LMS), including organizing course catalogs, course descriptions, and course tags.
• Support the onboarding of new users into the LMS, including login assistance, MFA support, and basic troubleshooting.
• Monitor and encourage usage of various learning tools by tracking usage reports, supporting content creation, and helping maintain an organized video library.
• Provide technical support for employees and trainers using training platforms or tools.

Project Coordination & Execution

• Support the planning and coordination of talent development initiatives by tracking timelines, deliverables, and key milestones.
• Maintain simple project plans, trackers, and status updates to ensure initiatives remain on schedule.
• Coordinate with internal stakeholders (Learning Program Manager, HR, Operations, site leaders, and trainers) to align on project timelines, requirements, and deliverables.
• Monitor project progress and proactively follow up on outstanding tasks or risks to ensure completion.
• Assist in identifying and escalating risks, delays, or resource constraints to appropriate stakeholders.
• Support documentation of project processes, workflows, and standard operating procedures.
• Contribute to post-project reviews by gathering feedback and identifying opportunities for process improvement.

Data Reporting & Continuous Improvement

• Track and maintain training data to ensure accuracy of records and compliance reporting.
• Prepare and maintain training metrics and reports, including participation rates, completion data, and program effectiveness.
• Assist in analyzing training data to identify trends, gaps, and opportunities for improvement.
• Support the continuous improvement of training processes, systems, and documentation.

Additional Responsibilities

• Monitor and manage training-related queries, ensuring timely responses and directing inquiries to the appropriate team members or resources.
• Assist with special projects related to learning and talent development initiatives.
• Support broader talent development initiatives and programs as required.

Qualifications 

Required

• 1+ years of experience in learning & development, training coordination, HR support, or a related administrative role.
• Basic understanding of project coordination principles, including task tracking, timelines, and stakeholder communication.
• Strong organizational and time management skills with the ability to manage multiple priorities.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and basic data reporting.
• Detail-oriented with strong accuracy in managing documentation and training records.
• Ability to provide responsive and professional customer service to internal stakeholders.

Preferred

• Experience in a manufacturing, production, or industrial environment.
• Experience working with Learning Management Systems (LMS) or training platforms.
• Experience providing technical support for training platforms and tools.
• Ability to analyze training data and develop reports or dashboards.
• Experience supporting projects or process improvement initiatives, including tracking timelines coordinating stakeholders, and maintaining project documentation.
• Strong problem-solving skills with the ability to triage and escalate issues effectively.

 Location

• The position is an onsite role at our Surrey, British Columbia facilities and may require travel between the multiple Surrey facilities.

Compensation actually offered for this role will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Position Summary

The Product Manager is responsible for guiding assigned product lines throughout their lifecycle, from ideation to obsolescence. This role ensures that product strategy aligns with company goals and market needs while driving collaboration across Engineering, Sales, Operations, and Marketing. Product Managers act as product advocates, developing business cases, supporting new product introductions, and ensuring ongoing product success.

Key Responsibilities

• Managing assigned product lines throughout the full lifecycle, including planning, development, launch, growth, and end-of-life.
• Supporting product roadmap development and aligning requirements with overall company strategy.
• Conducting competitive analysis and validating market requirements in coordination with the Strategy and Sales teams.
• Developing product documentation, including business cases, technical requirements, guide specifications, and other sales tools.
• Collaborating with Engineering, Operations, Marketing, and Sales teams to ensure successful product development and market launch.
• Supporting Steering Committee reviews, R&D processes, and New Product Introduction deliverables.
• Assisting Sales and Marketing with product launch activities and providing ongoing product training and positioning support.
• Acting as a product ambassador, communicating roadmap updates and product performance to stakeholders.
• Monitoring product performance, analyzing data, and preparing reports for continuous improvement.

Qualifications

• Bachelor’s degree in engineering, business, or a related technical field (or equivalent experience). MBA is a plus.
• Minimum 4 years of relevant experience in the power distribution equipment industry or a closely related field, preferably with switchgear.
• Technical knowledge of low voltage power distribution products, markets, and applications.
• Strong communication skills, ability to collaborate with cross-functional teams, and comfort working through ambiguity.
• Proficiency with Microsoft Office tools, particularly Word, Excel and PowerPoint.

Workplace Conditions

• Hybrid flexibility if located on-site or fully remote.
• Up to 25% travel may be required.

Compensation 

The salary range for this role is $91,200 -$135,200 per year, based on location, experience, and qualifications.

Location

This position is available in multiple locations, including Vancouver (CAN), Tualatin (OR), Franklin (TN), Fremont (CA), Jacksonville (FL), and Remote.

PURPOSE OF POSITION:

This position is responsible for coordinating and executing the internal audit at the IEM manufacturing plant/s.

ESSENTIAL FUNCTIONS:

• Conduct internal audits across departments to assess risk and control effectiveness
• Develop audit plans, scope, and objectives based on risk assessments
• Analyze financial and operational data to identify discrepancies or inefficiencies
• Prepare clear and concise audit reports with actionable recommendations
• Collaborate with management to implement corrective actions
• Monitor compliance with internal policies and external regulations
• Assist in the development and refinement of internal audit procedures
• Stay current with industry trends, regulatory changes, and best practices

COMPETENCIES:

• Skills: Must have strong Problem Solving and Analytical abilities. Strong organizational and communication skills, attention to detail, and the ability to work collaboratively with cross-functional teams. Ability to multi-task and prioritize in a fast-paced manufacturing environment
• Software: Advanced proficiency with Microsoft Office applications (Access, Outlook, Excel and PowerPoint)
• Technical Knowledge: Familiarity with quality management systems, CAPA processes, Lean manufacturing, continuous improvement initiatives and relevant regulatory standards (e.g., ISO 9001, ISO 14001, ISO 45001, AS9100).

EDUCATION AND EXPERIENCE:

• Education: Bachelor’s degree in business, engineering, or equivalent.
• Experience:
  • Minimum of 3-5 years of experience in a manufacturing or warehouse environment, preferably in a regulated industry.

• 2+ years of experience in auditing or related field
• Strong knowledge of auditing standards, risk management, and internal controls
• Excellent analytical, communication, and organizational skills
• Ability to work independently and handle confidential information with integrity

• Prior experience in Quality Control and/or Quality Assurance is strongly preferred.

PHYSICAL/MENTAL/ENVIRONMENTAL:

Physical Demands:

            Activities:         Sitting – 25%              

Walking/Standing – 75%

            Lifting:             Lift up to 50 lbs.

            Bending:          Must be able to bend, squat, and climb.

Vision:             Long periods of close work on computer screens, small fonts and fine print on drawings and ability to see small or detailed items.

Mental Demands:       Interpret, analyze, research and handle multiple tasks simultaneously.

Environment:               Shop/warehouse. Not climate controlled. Exposure to excessive heat and cold, wet/humid conditions, noise/vibration, hazards, dust and fumes.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

If you are interested in applying for this position and meet the qualifications, please complete a Job Posting Application and return to Human Resources no later than, March 31, 2026.

Compensation: The hourly pay range for this position is C$ 31.00 - C$ 42.00

Position Summary

The Product Manager is responsible for guiding assigned product lines throughout their lifecycle, from ideation to obsolescence. This role ensures that product strategy aligns with company goals and market needs while driving collaboration across Engineering, Sales, Operations, and Marketing. Product Managers act as product advocates, developing business cases, supporting new product introductions, and ensuring ongoing product success.

Key Responsibilities

• Managing assigned product lines throughout the full lifecycle, including planning, development, launch, growth, and end-of-life.
• Supporting product roadmap development and aligning requirements with overall company strategy.
• Conducting competitive analysis and validating market requirements in coordination with the Strategy and Sales teams.
• Developing product documentation, including business cases, technical requirements, guide specifications, and other sales tools.
• Collaborating with Engineering, Operations, Marketing, and Sales teams to ensure successful product development and market launch.
• Supporting Steering Committee reviews, R&D processes, and New Product Introduction deliverables.
• Assisting Sales and Marketing with product launch activities and providing ongoing product training and positioning support.
• Acting as a product ambassador, communicating roadmap updates and product performance to stakeholders.
• Monitoring product performance, analyzing data, and preparing reports for continuous improvement.

Qualifications

• Bachelor’s degree in engineering, business, or a related technical field (or equivalent experience). MBA is a plus.
• Minimum 4 years of relevant experience in the power distribution equipment industry or a closely related field, preferably with switchgear.
• Technical knowledge of low voltage power distribution products, markets, and applications.
• Strong communication skills, ability to collaborate with cross-functional teams, and comfort working through ambiguity.
• Proficiency with Microsoft Office tools, particularly Word, Excel and PowerPoint.

Workplace Conditions

• Hybrid flexibility if located on-site or fully remote.
• Up to 25% travel may be required.

Compensation 

The salary range for this role is $91,200 -$135,200 per year, based on location, experience, and qualifications.

Location

This position is available in multiple locations, including Vancouver (CAN), Tualatin (OR), Franklin (TN), Fremont (CA), Jacksonville (FL), and Remote.

Position Summary

The Accounts Payable Specialist is responsible for performing basic accounting functions which require knowledge of accounts payable to print, review, reconcile and to allocate to job costs and vouchers into the accounting system expense reports and UPS weekly voucher billings, LTL freight invoices in a multi-site system. In this role you will also help with various audits, month-end and year-end close (as needed).

Key Responsibilities

• Review vendor invoices, match to purchase orders and packing slips, research and resolve discrepancies, and voucher into the accounting system.
• Reconcile and post accounts payable batches in accounting system.
• Print, review, reconcile, allocate to job costs, and voucher into the accounting system expense reports for field service jobs.
• Reconcile and voucher weekly UPS billings into the accounting system.
• Review and voucher LTL freight invoices, both internal and intercompany, into the accounting system.
• Review and voucher multi-site utility invoices into the accounting system.
• Assist purchasing department employees with transactions when required.
• Print and obtain authorized signatures on all accounts’ payable checks.
• Upload all AP documents to electronic filing system.
• Assist with month end and year end close as requested.
• Assist with various audits as requested.

Supervision of Personnel

• This role will not be responsible for supervision/management of other people.

Qualifications

• High School Diploma or GED required
• 2+ years of administrative support experience in an accounting-related role within a manufacturing, industrial, or site-based environment.
• Excellent written and verbal communication skills, with the ability to translate complex financial data into clear, actionable insights for non-finance stakeholders.
• High level of personal effectiveness with strong organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced onsite environment
• Strong understanding of accounting principles (GAAP) and their application within the Accounts Payable function.
• Demonstrated experience supporting cash flow management, payment forecasting, and working capital optimization.
• Knowledge of internal controls, audit compliance, and financial policies related to Accounts Payable operations.
• Proven ability to identify and implement process improvements, automation initiatives, and financial efficiencies within AP processes.
• Proficiency in ERP systems and accounting software (such as Infor SyteLine, SAP, Oracle, NetSuite, or similar financial systems).
• Demonstrated high level of ethical conduct, integrity, and professionalism in handling confidential financial and operational information
• Advanced proficiency in Microsoft Excel and strong working knowledge of Microsoft Office applications (e.g., Outlook, Word, PowerPoint), with demonstrated experience utilizing ERP and other accounting/financial systems to support reporting, analysis, and day-to-day financial operations.

Preferred

• 2+ years of progressive accounting experience, preferably within a manufacturing, industrial, or site-based environment, with demonstrated responsibility within Accounts Payable processes.

Location

• The position is a 100% on-site role in our Surrey, British Columbia (Canada) facility, but may require up to 10% travel to IEM facilities, supplier sites, compliance audits, team off-sites or conferences.

Compensation: The hourly pay range for this position is C$ 29.00 - 38.00