About Lineate

Lineate is a US-based international software development company with over two decades of experience.

From Intelligent Document Processing(IDP) and Agentic RAG systems to scalable cloud architectures, we turn complex ideas into real, measurable results.

We deliver AI-driven custom solutions for FinTech, HealthTech, AdTech, and beyond, empowering businesses to grow smarter, faster, and more efficiently.

Our expertise falls into three main categories:

• Building Custom AI Solutions: Deploying high-impact, AI-enabled technology utilizing IDP, Agentic RAG.
• Cloud and Data Infrastructure: Optimizing business operations with our data management and cloud computing solutions.
• Team Augmentation: Providing specialized experts in FinTech, AdTech, and HealthTech to integrate seamlessly and accelerate project timelines.
• Our goal is not just to build technology, but to build the future operating model for our clients.

About the Role
You will join an established ML team working on search and relevance optimization. You will focus on building data pipelines and preparing data that powers ML models in production.
The role combines Java backend development and Python (primarily PySpark) for large-scale data processing.

Responsibilities:

• Design, develop, and maintain scalable backend services using Java and Python
• Build and optimize data pipelines for large-scale data processing (primarily with PySpark)
• Collaborate closely with ML engineers to prepare and transform data for ML models
• Work with large datasets to support search relevance and optimization systems
• Improve system performance, scalability, and reliability
• Contribute to architecture decisions and technical design
• Write clean, maintainable, and well-documented code

Requirements (Must-have):

• 6+ years of commercial software development experience
• Strong hands-on experience with both Java and Python (required)
• Solid experience with Spark / PySpark or similar data processing frameworks
• Proven experience building data pipelines and working with large datasets
• Strong understanding of backend development, system design, and distributed systems
• Experience with APIs and microservices
• Good knowledge of data structures, algorithms, and performance optimization
• Ability to work in hours close to the New York timezone (at least 6 hours overlap with NY team)

Nice-to-have (at least one of the following):

• Experience with search and relevance optimization, including:
  Elasticsearch / Solr (lexical search)
  Semantic search, vector search, or RAG-based systems
  Search relevance tuning
• Experience supporting ML workflows, such as:
  Data preparation or feature engineering
  Recommendation systems or user behavior prediction
• Experience with Databricks (preferred) or similar environments:
  AWS EMR, Hadoop, Spark ecosystem

We offer:

• Freedom to Develop - equal opportunity to learn and grow professionally
• Clear career and professional path, strong performance management system
• Social Benefits Package
• Equipment
• English lessons
• Gym membership
• All the advantages of working in an international IT company
• Flexible vacation time
• Fun and inclusive in-person and digital events

Lineate is proud to be an Equal Opportunity Employer - We do not hire on the basis of race, colour, religion, creed, gender, national origin, citizenship, age, disability, veteran status, marital status, pregnancy, parental status, sex, gender expression or identity, sexual orientation, or any other basis protected by Georgian legislation. All employment is decided based on qualifications, merit, and business need.

Learn more about Lineate at our website: www.lineate.com

Technologists at WorldQuant research, design, code, test and deploy firmwide platforms and tooling while working collaboratively with researchers and portfolio managers. Our environment is relaxed yet intellectually driven. We seek people who think in code and are motivated by being around like-minded people.

• Collaborate with cross-functional distributed teams.
• Gather, analyze and spec out requirements, and manage product deliverables.
• Design and build scalable AI-driven products addressing real-world problems.
• Stay current with the latest technical advancements, particularly in the field of AI and LLMs.

• Strong programming skills, preferably in Python.
• Exceptional analytical skills and a passion for solving complex problems.
• Thorough understanding of how AI works and familiarity with language models.
• Understanding of vector databases and other relevant data structures.
• Working knowledge in various databases and messaging technologies is a strong plus. (SQL, Redis, Kafka etc.)
• Excellent communication skills in English.
• Mature, thoughtful attitude with the ability to operate in a collaborative, team-oriented culture.
• A strong delivery mind-set, drive to get things done.
• Experience in finance is not required.

What we offer:

• Dynamic work without routine in a leading international company;
• Competitive compensation package, which may include annual bonuses and salary increases;
• Healthy work-life balance support (flexible start time, parental leave, sabbatical after 5 years of service etc.);
• Possibility for business trips to the US and other countries;
• Regular team building, competitions and corporate events;
• Monthly team lunches;
• Medical insurance;
• Life insurance;
• Support program for employees and their relatives on psychological, legal, and financial issues;
• Parental leave program for secondary care givers;
• Culture of continuous learning: certification, online and offline training in Armenia and abroad, English classes, mentoring in professional development;

#LI-MH1

The Role: This is a highly unique opportunity for a Quantitative Researcher to join a new and rapidly growing team. In this role you will partner with a close-knit team of data scientists, data engineers, technologists and data sourcing colleagues to identify and research new sector or broad Alphas based on a deep understanding of fundamentals.

• Develop a structured and methodical research agenda combining fundamental knowledge, data exploration and quantitative analysis.
• Become a domain expert on each fundamental topic you cover, identify key information drivers to target your research.
• Conduct detailed data exploration to acquire a comprehensive understanding of the data used to generate Alphas; enrich a wide range of structured and unstructured data into datasets to enable your quantitative research.
• Take a process orientated approach to understand the value drivers of your Alphas

What You’ll Bring:

• At least 2 years of relevant financial research experience
• Proven experience of extracting insights from large and complex datasets using SQL and Python. Experience with alternative datasets a plus.
• Demonstrable financial knowledge - passed at least Level I of the CFA program, or similar financial qualification (i.e., MBA or accountancy background). Thorough understanding about various valuation approaches and methods.
• Expertise in time series analysis and models.
• Proficient in coding in C/C++ and Python.
• Excellent communications skills (both written and oral English).
• Strong analytical and conceptual skills encompassing finance and related areas of financial investment.
• Familiarity with various research/database platforms (Bloomberg, Reuters etc.) would be preferred.

What We Offer:

• Dynamic work without routine in a leading international company;
• Competitive compensation package, which may include annual bonuses and salary increases;
• Healthy work-life balance support (flexible start time, parental leave, sabbatical after 5 years of service etc);
• Possibility for business trips to the US and other countries;
• Regular team building, competitions and corporate events;
• Monthly team lunches;
• Medical insurance;
• Life insurance;
• Support program for employees and their relatives on psychological, legal, and financial issues;
• Parental leave program for secondary care givers;
• Culture of continuous learning: certification, online and offline training in Armenia and abroad, English classes, mentoring in professional development;
• Modern office in the city center with coffee, fruits & snacks!
• Relocation package in certain cases

Position based in Yerevan, Armenia.

Technologists at WorldQuant research, design, code, test and deploy firmwide platforms and tooling while working collaboratively with researchers. Our environment is relaxed yet intellectually driven. We seek people who think in code and are motivated by being around like-minded people.

The Role We are seeking an exceptional Lead Engineer to join a small team working on complex data pipelines, AI/ML systems, and cutting-edge software solutions. This role will be responsible for managing technical objectives, providing technical leadership, and maintaining a hands-on approach to development. The ideal candidate will work closely across teams within WorldQuant as part of our business-facing technology organization. 
A successful candidate will possess deep expertise in Python development, data engineering, software architecture, and design principles. They should be able to mentor junior team members, conduct code reviews, and drive architectural decisions. Experience with AI and large language models (LLMs) is highly desirable.

What You'll Bring

• Master's degree or higher in Computer Science, Engineering, or a related technical field from a top-tier institution. 
• 7+ years of experience as a Python developer, with a strong focus on data engineering and AI/ML systems.
• Expert-level knowledge of Python and its ecosystem, including experience with data processing libraries like Pandas, NumPy, and PySpark. 
• Proficiency in designing and implementing scalable, maintainable, and efficient data pipelines. 
• Experience with cloud platforms (AWS, GCP, or Azure) and containerization technologies (Docker, Kubernetes). 
• Expertise in version control systems (Git), CI/CD practices, and agile methodologies. 
• Strong communication skills with the ability to explain complex technical concepts to both technical and non-technical stakeholders. 
• Proven track record of mentoring junior engineers and fostering a collaborative team environment. 
• Experience in the finance industry is a plus but not required. 
• Experience with AI/ML frameworks such as PyTorch, or scikit-learn, LLM, agents or systems of agents is a significant plus.

The Role: Research is at the core of WorldQuant. Through rigorous exploration and unconstrained thinking about how to apply data to the financial markets, our researchers are in constant search of new alphas. Researchers at WorldQuant employ tested processes seeking to identify high-quality predictive signals that we believe are undiscovered by the wider market. These signals are mathematical expressions of data that are used as inputs in our quantitative models.

WorldQuant is seeking an exceptional individual to join the firm as a Quantitative Researcher. The person must have a strong understanding of the investment research process to create computer-based models that seek to predict movements of global financial markets. While prior finance experience is not required, a successful candidate must possess a strong interest in learning about finance and global markets. Candidates will have a research scientist mind-set; be a self-starter, a creative and persevering deep thinker who is motivated by unsolved challenges.

Job Responsibilities (including, but not limited to, the following):

• Building algorithmic, computer-driven models;
• Conducting research on academic quantitative finance literature;
• Exploring new data;
• Applying a synergy of innovative methods in Applied Mathematics, Computer Science and Financial Economics;
• Staying updated on the latest advancements in AI and LLM research, identifying opportunities to integrate them into quantitative finance applications.

What You’ll Bring:

• Degree from a top university in a highly analytical/quantitative field, such as: Mathematics, Finance or Economics, Computer Science, Physics, Engineering or similar;
• Research mind-set: being a deep thinker, creative, persevering, inquisitive, a self-starter, attentive to detail, etc.;
• Critical thinking and ability to come up with non-standard approaches;
• Solid programming skills (C++ and/or Python);
• Willingness to learn about worldwide financial markets;
• Good knowledge of English (both oral and written);
• Strong work ethic.

Additional Preferred Qualifications:

• International or regional Mathematical/Programming/Physics Olympiad medals;
• Strong record of academic achievement (PhD or equivalent experience, scientific publications, conference presentations, grants or awards);
• Relevant experience in Research or Software engineering;
• Knowledge of financial economics, including but not limited to portfolio theory, asset pricing, corporate finance, derivatives, etc.;
• Knowledge and hands-on experience in AI, Machine Learning (ML), and LLMs.

What We Offer:

• Dynamic work without routine in a leading international company;
• Competitive compensation package, which may include annual bonuses and salary increases;
• Healthy work-life balance support (flexible start time, parental leave, sabbatical and 5 extra vacation days after 5 years of service etc.);
• Possibility for business trips to the US and other countries;
• Regular team building, competitions and corporate events;
• Monthly team lunches;
• Medical insurance and critical illness insurance;
• Support program for employees and their relatives on psychological, legal, and financial issues;
• Parental leave program for secondary care givers;
• Culture of continuous learning: certification, online and offline training in Armenia and abroad, English classes, mentoring in professional development;
• Modern office in the city center with coffee, fruits & snacks!
• Relocation package in certain cases.

Position based in Yerevan, Armenia.

#LI-VM2

Technologists at WorldQuant research, design, code, test and deploy firmwide platforms and tooling while working collaboratively with researchers. Our environment is relaxed yet intellectually driven. We seek people who think in code and are motivated by being around like-minded people.

The Role We are seeking an exceptional senior-level Python engineer to join a small team working on complex data pipelines, AI/ML systems, and cutting-edge software solutions. This role will be responsible for managing technical objectives, providing technical leadership, and maintaining a hands-on approach to development. The ideal candidate will work closely across teams within WorldQuant as part of our business-facing technology organization. 
A successful candidate will possess deep expertise in Python development, data engineering, software architecture, and design principles. They should be able to mentor junior team members, conduct code reviews, and drive architectural decisions. Experience with AI and large language models (LLMs) is highly desirable.

What You'll Bring

• Master's degree or higher in Computer Science, Engineering, or a related technical field from a top-tier institution. 
• 5+ years of experience as a Python developer, with a strong focus on data engineering and AI/ML systems.
• Expert-level knowledge of Python and its ecosystem, including experience with data processing libraries like Pandas, NumPy, and PySpark. 
• Proficiency in designing and implementing scalable, maintainable, and efficient data pipelines. 
• Experience with cloud platforms (AWS, GCP, or Azure) and containerization technologies (Docker, Kubernetes). 
• Expertise in version control systems (Git), CI/CD practices, and agile methodologies. 
• Strong communication skills with the ability to explain complex technical concepts to both technical and non-technical stakeholders. 
• Experience in the finance industry is a plus but not required. 
• Experience with AI/ML frameworks such as PyTorch, or scikit-learn, LLM, agents or systems of agents is a significant plus.

• Building algorithmic, computer-driven models;
• Conducting research on academic quantitative finance literature;
• Exploring new data;
• Applying an alignment of innovative methods in Applied Mathematics, Computer Science and Financial Economics.

What You’ll Bring:

• Proven 3 years experience in quantitative equity research (buy side or sell side);
• Background in working with large data sets;
• Degree from a top university in a highly analytical/quantitative field, such as: Mathematics, Finance or Economics, Computer Science, Physics, Engineering or similar;
• Research mind-set: be a problem solver, creative, steadfast, smart, a self-starter, etc.;
• Ability to work independently with minimal direction;
• Critical thinking and ability to come up with non-standard approaches;
• Solid programming skills (C++ and Python);
• Good knowledge of English (both oral and written);
• Strong work ethic.

• Experience working with corporate actions data;
• Familiarity with equity index basics;
• International or regional Mathematical/Programming/Physics Olympiad medals;
• Strong record of academic achievement (PhD, scientific publications, conference presentations, grants or awards);
• Knowledge of financial economics, including but not limited to portfolio theory, asset pricing, corporate finance, derivatives, etc.

What we offer:

• Dynamic work without routine in a leading international company;
• Competitive compensation package, which may include annual bonuses and salary increases;
• Healthy work-life balance support (flexible start time, parental leave, sabbatical after 5 years of service etc.);
• Possibility for business trips to the US and other countries;
• Regular team building, competitions and corporate events;
• Monthly team lunches;
• Medical insurance;
• Life insurance;
• Support program for employees and their relatives on psychological, legal, and financial issues;
• Parental leave program for secondary care givers;
• Culture of continuous learning: certification, online and offline training in Armenia and abroad, English classes, mentoring in professional development;
• Fruits & snacks in the office;
• Relocation package in certain cases

At JetBrains, code is our passion. Ever since we started back in 2000, we have been striving to make the strongest, most effective developer tools on earth. By automating routine checks and corrections, our tools speed up production, freeing developers to grow, discover, and create.

The Data Office is responsible for data associated with products, AI, marketing, finance, sales, and more. Our department ensures that all teams at JetBrains have access to up-to-date, reliable, and transparent data and data services.

As part of our growth strategy, we are looking for an experienced, detail-oriented, and self-motivated BI Analyst to develop, maintain, and enhance BI reports and dashboards for our internal customers across corporate functions, including marketing, IT, PMO, and others.

As part of our team, you will:

• Design, develop, and automate reports and dashboards for several of our data domains, such as marketing, IT, and executive reporting.
• Partner with the Data Quality team to define and implement rules that ensure high data reliability standards.
• Continuously engage with other colleagues at JetBrains, including team clients, data partners, data engineers, and data analysts, to gather and refine business requirements.
• Promote best practices in data visualization.
• Participate in both business-driven and technical projects.

We’ll be happy to have you on our team if you have:

• Extensive SQL experience.
• At least three years of experience with Tableau – experience with Metabase or alternative BI tools is a plus.
• Strong knowledge of and experience with dbt.
• Strong attention to detail and the ability to identify small but important differences.
• Ability to work independently, take ownership of tasks, analyze problems, and deliver results within agreed-upon deadlines.
• Fluent English, both written and spoken.
• Proactive mindset.
• Dedication to knowledge sharing and cross-team collaboration.

We’ll be especially thrilled if you have:

• Basic experience in DWH development.
• Basic experience with AWS. 
• Experience in marketing, including marketing metrics, data structures, and marketing data.

Why join JetBrains? 

• Strong base salary. We offer competitive pay that reflects your skills and experience.
• Flexible work location. Enjoy the freedom to work from home or from the office.
• Remote work. Spend up to 30 days per year working remotely from abroad.
• Extra time off. More days to relax, recharge, and do the things you love.
• Medical insurance allowance. Enjoy peace of mind for you and your family
• Learning and development opportunities. Access to conferences, courses, and language classes.
• Relocation support. We help make your move as smooth and stress-free as possible. 
• Language classes. Pick up the local language or sharpen your English skills.
• Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
• Mental health support. To help you feel your best, we provide easy access to professional mental health services.
• Sports benefit. Enjoy an on-site gym or sports club stipend.
• Internal events. Join company-wide celebrations and team gatherings.

*Some benefits may vary depending on location.

#LI-DNI

#LI-KP1

Responsibilities

We are looking for an exceptional Senior Software Engineer to join our growing team. In this role, you will be responsible for building API interfaces and backend infrastructure and collaborate with UI, connectivity and DevOps teams to come up with elegant solutions to complex problems. You will also be responsible to:

• Build complex Ruby on Rails applications.

• Build server side infrastructure for Workato user interface.

• Contribute in all phases of the development lifecycle

• Write well designed, testable, efficient code.

• Evaluate and propose improvements to existing system.

• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.

Requirements

Qualifications / Experience / Technical Skills

• Strong experience developing, shipping and maintaining Rails applications (5+ years)

• Vast knowledge of Ruby

• BS/MS degree in Computer Science, Engineering or a related subject

• Solid knowledge of object-oriented programming and design

• Experience with Redis/Memcache based caching, RDBMS engines(Postgres)

• Solid knowledge of object-oriented programming and design

• Contributions to open source projects is a plus

Soft Skills / Personal Characteristics

• Excellent debugging, analytical, problem solving, and social skills

(REQ ID: 2380)

At JetBrains, we build state-of-the-art tools that help software developers maximize their potential. Benefitting from over 25 years of industry experience and our passion for cutting-edge technology, our tools enable companies to build great things in less time. Our products are used by over 15 million developers worldwide, as well as 88 companies in the Forbes Global Top 100.

The Email Marketing team at JetBrains supports the company's marketing initiatives by handling the full lifecycle of email campaigns. Our team collaborates with stakeholders throughout the company to ensure their messaging reaches its target audience. We are now looking for an Email Marketing Specialist to help us engage with our growing community of individual and enterprise customers worldwide.

In this role, you will manage a broad range of email marketing campaigns to promote our tools and help grow our global sales.

As part of our team, you will:

• Develop, execute, and optimize email campaigns to support various company activities.
• Collaborate with product marketing, brand marketing, sales, copyediting, localization,  and design teams to create campaigns tailored to different audience segments.
• Support high-priority business initiatives such as AI tool marketing.
• Analyze email performance metrics and user behavior to continuously improve campaign effectiveness.
• A/B test email content, subject lines, and CTAs to maximize open rates, click rates, and conversions.
• Stay up to date with industry trends and best practices to drive innovation in our email marketing strategies.
• Work with marketing automation tools to streamline and scale email campaigns across multiple languages and regions.

Requirements:

• Fluency in English, both written and spoken.
• At least 4 years of experience in email marketing, ideally with both B2B and B2C marketing directions.
• Experience in software or technology marketing.
• The ability to learn quickly and navigate large volumes of information.
• Excellent time management skills and the ability to prioritize tasks.
• The ability to work independently and effectively in a distributed team.
• Strong collaboration skills and the ability to work effectively with members of cross-functional teams.

We would be especially thrilled if you have:

• Experience with marketing automation tools (e.g. Marketo, Hubspot, or similar).
• A general understanding of HTML or CSS.
• Familiarity with GDPR and other email marketing regulations.

Why join JetBrains? 

• Strong base salary. We offer competitive pay that reflects your skills and experience.
• Flexible work location. Enjoy the freedom to work from home or from the office.
• Remote work. Spend up to 30 days per year working remotely from abroad.
• Extra time off. More days to relax, recharge, and do the things you love.
• Medical insurance allowance. Enjoy peace of mind for you and your family
• Learning and development opportunities. Access to conferences, courses, and language classes.
• Language classes. Pick up the local language or sharpen your English skills.
• Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
• Mental health support. To help you feel your best, we provide easy access to professional mental health services.
• Sports benefit. Enjoy an on-site gym or sports club stipend.
• Internal events. Join company-wide celebrations and team gatherings.

*Some benefits may vary depending on location.

#LI-DNI 

At JetBrains, we build state-of-the-art tools that help software developers maximize their potential. Benefitting from over 25 years of industry experience and our passion for cutting-edge technology, our tools allow companies to build great things in less time. Our products are used by over 15 million developers worldwide, as well as 88 companies in the Forbes Global Top 100.

The Email Marketing team at JetBrains supports the company's marketing initiatives by handling the full lifecycle of email campaigns. Our team collaborates with stakeholders throughout the company to ensure their messaging reaches its target audience. We are now looking for a Junior Email Marketing Specialist to help us engage with our growing community of individual and enterprise customers worldwide.

In this role, you will be managing a broad range of email marketing campaigns to promote our tools and help increase our worldwide sales.

As part of our team, you will:

• Develop, execute, and optimize email campaigns to support various company activities.
• Collaborate with product marketing, brand marketing, sales, copyediting, localization,  and design teams to create campaigns tailored to different audience segments.
• Support high-priority business initiatives such as AI tool marketing.
• Analyze email performance metrics and user behavior to continuously improve campaign effectiveness.
• A/B test email content, subject lines, and CTAs to maximize open rates, click rates, and conversions.
• Stay up to date with industry trends and best practices to drive innovation in our email marketing strategies.
• Work with marketing automation tools to streamline and scale email campaigns across multiple languages and regions.

Requirements:

• Fluency in English, both written and spoken.
• Experience in marketing, with a focus on email marketing, digital marketing, or content marketing.
• The ability to learn quickly and navigate large volumes of information.
• Excellent time management skills and the ability to prioritize tasks.
• The ability to work independently and effectively in a distributed team.
• Strong collaboration skills and the ability to work effectively with members of cross-functional teams.

We would be especially thrilled if you have:

• Experience with marketing automation tools (e.g. Marketo, Hubspot, or similar).
• Experience in software or technology marketing.
• A general understanding of HTML or CSS.
• Familiarity with GDPR and other email marketing regulations.

Why join JetBrains? 

• Strong base salary. We offer competitive pay that reflects your skills and experience.
• Flexible work location. Enjoy the freedom to work from home or from the office.
• Remote work. Spend up to 30 days per year working remotely from abroad.
• Extra time off. More days to relax, recharge, and do the things you love.
• Medical insurance allowance. Enjoy peace of mind for you and your family
• Learning and development opportunities. Access to conferences, courses, and language classes.
• Language classes. Pick up the local language or sharpen your English skills.
• Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
• Mental health support. To help you feel your best, we provide easy access to professional mental health services.
• Sports benefit. Enjoy an on-site gym or sports club stipend.
• Internal events. Join company-wide celebrations and team gatherings.

*Some benefits may vary depending on location.

#LI-DNI 

At JetBrains, code is our passion. Ever since we started, back in 2000, we have strived to make the strongest, most effective developer tools on earth. By automating routine checks and corrections, our tools speed up production, freeing developers to grow, discover, and create.

The Data Office oversees all data at JetBrains, including product, AI, marketing, financial, sales, and beyond. Our mission is to deliver up-to-date, transparent, and reliable data and data services that empower teams across the company.
As part of our growth strategy, we are looking for an experienced, results- and process-focused, self-motivated Project Manager. In this role, you will own and drive processes across the Data Office, collaborate with internal and external teams, identify and analyze project and operational challenges, propose effective solutions, and advocate for their implementation.

As part of our team, you will: 

• Provide organizational and planning support at the department level by consolidating roadmaps, facilitating planning processes, and helping product managers and team leads improve delivery predictability.
• Take ownership of project management processes within the Data Office, identifying gaps, improving existing workflows, and introducing scalable practices where needed.
• Work closely with team leads and product managers to reduce operational overhead, enabling them to focus on domain and technical leadership.
• Support teams in structuring and optimizing their day-to-day processes, especially in the data platform and development teams.
• Identify bottlenecks, risks, and inefficiencies across projects and processes, and proactively propose and implement improvements.
• Facilitate communication between internal and external stakeholders, ensuring transparency, clarity, and alignment across all involved teams.

We will be happy to have you on our team if you: 

• Have 7+ years of experience in project management in a tech environment.
• Have a strong understanding of project management practices and know how to adapt them pragmatically to real-world teams.
• Are confident managing complex, cross-team projects with multiple stakeholders and dependencies.
• Can structure ambiguous problems, and drive initiatives from idea to delivery.
• Are comfortable working in an environment where processes are still evolving and are ready to build and improve them.
• Are fluent in English, both written and spoken.
• Love when people come to you with problems rather than solutions, but if they bring you a solution, you always analyze and double-check it.

We’d be especially thrilled if you: 

• Have experience working with data teams (BI, DWH, DevOps, DQ, etc.).
• Have built or scaled project management processes in a growing or transforming organization.
• Enjoy diving into how teams actually work and finding ways to make them more effective.

Why join JetBrains? 

• Strong base salary. We offer competitive pay that reflects your skills and experience.
• Flexible work location. Enjoy the freedom to work from home or from the office.
• Remote work. Spend up to 30 days per year working remotely from abroad.
• Extra time off. More days to relax, recharge, and do the things you love.
• Medical insurance allowance. Enjoy peace of mind for you and your family
• Learning and development opportunities. Access to conferences, courses, and language classes.
• Language classes. Pick up the local language or sharpen your English skills.
• Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
• Mental health support. To help you feel your best, we provide easy access to professional mental health services.
• Sports benefit. Enjoy an on-site gym or sports club stipend.
• Internal events. Join company-wide celebrations and team gatherings.

*Some benefits may vary depending on location.

#LI-HYBRID - if you want LinkedIn to post your role as hybrid in all the locations where the role is open ---> leave this tag in JD
#LI-AA1 

We are looking for a talented Security Operations Center Analyst to join our Information Security team. 

❗️ Important – On-Site Role❗️

This is an on-site position for our office in Armenia,Yerevan.

Remote or hybrid arrangements are NOT available. Candidates must already be in the location or be willing to relocate. The relocation support will be provided if needed.

✅ Key Responsibilities

🔍 Monitoring and Analysis

• Monitor security alerts and events using SIEM, IDS/IPS, firewalls, and other tools.

• Perform initial triage and analysis of security events to detect potential threats and vulnerabilities.

• Investigate network traffic and system logs to identify suspicious or malicious activity.

🚨 Incident Response

• Respond to and manage security incidents in a timely and effective manner.

• Escalate incidents when necessary and coordinate response activities across teams.

• Document all findings, steps taken, and outcomes clearly.

🧾 Reporting & Continuous Improvement

• Maintain detailed records of all security incidents and response actions.

• Create and contribute to incident reports and SOC documentation.

• Participate in post-incident reviews and help improve SOC procedures and playbooks.

✅ Requirements

• 2 years of experience in security operations, incident response, or threat monitoring.

• Strong knowledge of cybersecurity principles, threat vectors, and defense techniques.

• Experience with SIEM tools (e.g., Splunk, Sentinel, QRadar, ELK).

• Familiarity with IDS/IPS, EDR, firewalls, and email/web security solutions.

• Cloud security knowledge (AWS and Azure preferred).

• Understanding of web protocols and application-layer attacks.

• Experience in security investigation and threat hunting.

• Familiarity with MITRE ATT&CK, Cyber Kill Chain, etc.

• Strong communication skills and attention to detail.

✅ Nice to Have

• Bachelor’s degree in Computer Science, Cybersecurity, or related field.

• Knowledge of compliance frameworks such as ISO27001, ISO27701, PCI DSS, GDPR, etc.

✅ What We Offer

🧑🏻‍💻 Learning and development opportunities and interesting, challenging tasks.

✈️ Relocation package (tickets, staying in a hotel for up to 2 weeks, and visa relocation support for our employees and their family members).

📚 Opportunity to develop language skills.

🏥 Private medical coverage.

🏝 Time for proper rest, with 22 non-business days per year.

🤝 Teambuilding activities.

At JetBrains, code is our passion. Since 2000, we’ve been dedicated to creating some of the most effective developer tools in the world. Our products automate routine checks and corrections, speeding up production and freeing developers to focus on growth, discovery, and creation.

We are currently looking for a Sales Excellence Manager (Business Partner) to join our new department.

The Business Partner Team

This brand-new team focuses on driving sales excellence through best practices, KPI management, and operational support across the entire sales process. Our broad scope includes:

• Leading sales discipline and performance

• Supporting CRM and data hygiene standards

• Enabling accurate forecasting

• Partnering closely with Sales to accelerate revenue growth

We are looking for a proven Business Partner who can own KPI management, support end-to-end sales processes, and ensure the highest standards of CRM hygiene and data quality. From day one, you will work cross-functionally and collaborate with sales leaders, becoming a trusted partner for a dedicated sales segment or product line.

What You'll Be Responsible For:

• KPI & Performance Management: Develop and continuously improve the KPI framework for sales teams, including performance analysis and efficiency tracking across all sales roles (including unmanaged sales).

• Goal Setting & Incentives: Manage the end-to-end goal-setting process, from initial KPI definition to final incentive payout.

• Sales Excellence Metrics: Develop and monitor key metrics such as pipeline quality, win–loss analysis, and CRM hygiene.

• Operational Support: Support SLA-driven processes such as lead uploads and data delivery for Sales initiatives.

• Forecasting & Reporting: Manage and improve sales forecasting accuracy in close collaboration with sales leaders. Prepare regular reports to track progress against plans and goals.

• Strategic Partnership: Partner closely with commercial unit leaders to support critical business decision-making.

• Process Improvement: Dive into day-to-day sales operations to proactively identify issues, refine processes, and provide relevant data support.

We're Looking for Candidates Who Have:

• Experience: Proven experience in KPI development, performance management, sales analytics, or Sales Operations.

• Technical Skills:

  • Strong analytical skills with hands-on experience in SQL.

  • Advanced Excel skills (functions, pivot tables).

• Mindset: A structured, logical approach to problem-solving, with a proactive, ownership-driven, and outcome-focused mindset.

• Education: A bachelor’s degree or higher, preferably in economics, finance, mathematics, IT, or management.

• Language: Professional proficiency in English (B1/B2 or higher).

It Would Be a Plus If You Have:

• Experience working with CRM systems (e.g., Salesforce) and improving data quality and hygiene.

• Experience setting up, supporting, or optimizing business and sales processes.

• Experience working closely with Sales, SDR, or Revenue teams.

#LI-HYBRID 

At JetBrains, code is our passion. Since 2000, we’ve focused on helping developers work faster by automating routine checks and fixes.  Our tools are used by over 12.5 million people worldwide, including eighty-eight Fortune Global 100 companies.

We are seeking a detail-oriented IAM Security Specialist to lead the integration, support, and governance of our identity ecosystem. You will be the bridge between technical implementation and security compliance, ensuring that every identity, whether human or machine, has exactly the permissions it needs and nothing more. Your focus will be on building scalable RBAC models and maintaining a rigorous access review cycle.

Key responsibilities

System integration and support:

• Lead the technical integration of new applications and services into our centralized IAM platform.
• Provide expert support for complex authentication/authorization issues and serve as a technical escalation point.
• Maintain and optimize IAM infrastructure, including SSO (SAML, OAuth 2.0, OIDC), MFA, and PAM solutions.

Access governance and permission reviews:

• Execute and oversee periodic access re-certifications, ensuring compliance across periodic audit cycles (SOC 2).
• Conduct detailed permission reviews for individuals and system integrations to enforce the Principle of Least Privilege (PoLP).

RBAC and ABAC modeling:

• Design, document, and implement Role-Based Access Control (RBAC) and Attribute-Based Access Control (ABAC) frameworks across a wide range of systems.
• Partner with cross-functional teams (IT, Product, HR) to define business roles and translate them into technical entitlements.

Required skills and experience

• 3+ years of professional experience focused on Identity and Access Management (IAM) engineering or architecture.
• Proven experience administering enterprise IAM solutions and integrating them with diverse systems (e.g., Okta, Auth0, Ping Identity, Microsoft Entra ID).
• Scripting and automation skills using a scripting language such as Python, Go, Bash, or PowerShell.
• Familiarity with cloud IAM solutions (e.g., AWS IAM, GCP IAM).
• Solid understanding of networking, security protocols, and SSO technologies and standards, including SAML, OAuth 2.0, and OIDC.

Preferred qualifications

• Experience in the software development industry, particularly with managing access to source code repositories (Git/GitHub/GitLab) and CI/CD tools (TeamCity, GitLab CI).
• Hands-on experience with Privileged Access Management (PAM) concepts and tools.
• Knowledge of Zero Trust Architecture (ZTA) principles and how to apply them to developer workflows.
• Security certifications (e.g., CISSP, CISA, relevant vendor certifications).
• Familiarity with compliance frameworks relevant to software vendors (SOC 2).
  
  

Why join JetBrains?

JetBrains provides a highly technical and intellectually stimulating environment. You'll work on identity and access management systems used by millions of developers, with the opportunity to work with cutting-edge technologies every day. Help us keep our tools and systems secure. 
We offer:

• Strong base salary. We offer competitive pay that reflects your skills and experience.
• Flexible work location. Enjoy the freedom to work from home or from the office.
• Remote work. Spend up to 30 days per year working remotely from abroad.
• Extra time off. More days to relax, recharge, and do the things you love.
• Medical insurance allowance. Enjoy peace of mind for you and your family.
• Learning and development opportunities. Access to conferences, courses, and language classes.
• Relocation support. We help make your move as smooth and stress-free as possible.
• Language classes. Pick up the local language or sharpen your English skills.
• Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
• Mental health support. To help you feel your best, we provide easy access to professional mental health services.
• Sports benefit. Enjoy an on-site gym or sports club stipend.
• Internal events. Join company-wide celebrations and team gatherings.

*Some benefits may vary depending on location.
#LI-DNI 

At JetBrains, code is our passion. For over 26 years, we’ve been striving to make the most effective developer tools on earth. By automating routine checks and corrections, our tools speed up coding and software development, freeing you to grow, discover, and create.

WebStorm is JetBrains’ IDE for JavaScript and TypeScript, used by developers building modern web and Node.js applications.

We are now looking for a passionate, creative, and open-minded Product Marketing Manager to drive marketing activities for WebStorm and the broader web ecosystem. In this role, you will support WebStorm’s marketing efforts by shaping positioning and messaging, supporting go-to-market launches, and collaborating with cross-functional teams to bring clear, developer-focused stories to market.

Responsibilities

Positioning and messaging:

• Own and evolve WebStorm’s positioning and messaging, keeping it consistent across channels and aligned with product and business strategy.
• Translate product strengths into clear, developer-focused narratives and key messages for campaigns, launches, and content.

Campaigns and marketing execution:

• Lead go-to-market planning for releases and key initiatives, defining the plan, aligning stakeholders, and driving execution end to end.
• Create launch-ready assets for core channels (website updates, release posts, newsletters, and enablement-style materials), ensuring quality and consistency.

• Maintain a content release calendar and ensure marketing activities are delivered on time.

Market and customer insights:

• Gather and synthesize market and customer insights, turning them into actionable recommendations for messaging, content priorities, and go-to-market decisions.
• Track performance of key marketing activities and use insights to iterate and improve outcomes.

Cross-functional collaboration:

• Partner closely with Product, Developer Advocacy, Research, Sales, and Marketing teams to keep priorities aligned and execution smooth.
• Drive the creation of high-quality product-related content and materials with cross-functional partners.

We’ll be happy to have you on our team if you:

• Have at least three years of experience in marketing or product marketing, ideally in software development or tech.
• Are fluent in English with excellent communication skills.
• Can craft and execute strategic marketing initiatives with measurable outcomes.
• Possess an analytical mindset with the ability to derive insights from data and optimize performance.
• Are creative and innovative in your marketing strategies, with a results-driven approach.
• Are self-motivated and organized, with a track record of delivering impactful projects on time and within budget.

We’d be especially thrilled if you:

• Are experienced with B2B or technical products.
• Have hands-on coding experience and interest in modern web development.
• Understand developer audiences and communities.

#LI-OR1

RETENTION STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a Driven and Results-Oriented Retention Strategist to join our team.

The Retention Strategist at Common Thread Collective (CTC) plays a critical leadership role in guiding our clients toward sustainable and scalable growth. This position is all about owning ensuring revenue is delivered predictably for the business through retention marketing efforts —using data-backed insights to build forecasts, shape strategic direction, and ensure consistent performance delivery. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your role isn't limited to email strategy—you're a key partner to our clients on Customer Retention. You proactively communicate the rationale behind our approach and connect the dots between forecasts and the emails/sms/direct mail etc that are sent out. That level of clarity builds confidence and deepens trust, ensuring our clients feel supported and understood every step of the way.

You stand as a zealous advocate and representative of CTC's unique approach to retention and its accompanying tools.

 As a Retention Strategist, you lead with precision and vision, ensuring that every initiative meets the highest standards of execution and effectiveness.

You thrive on challenges, take ownership of outcomes, and are committed to building, optimizing, and scaling high-performance marketing strategies. We embrace the mantra, "Everyday in Everyplay, Count on Me," meaning we take full responsibility, drive excellence, and always deliver results.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

❗️ Important – On-Site Role❗️

This is an on-site position for our office in Armenia,Yerevan.

Remote or hybrid arrangements are NOT available. Candidates must already be in the location or be willing to relocate. The relocation support will be provided if needed.

We are looking for an Access Administrator who will be responsible for managing user access to company systems and data, ensuring security and compliance with information security requirements.

✅ Responsibilities:

Access Management:

✔ Manage user accounts, including creating, modifying, and deleting accounts.

✔ Ensure appropriate access levels are granted to employees based on their roles and job responsibilities.

✔ Conduct regular audits of user accounts to identify and eliminate excessive or outdated access rights.

✔ Implement and maintain access control policies to enhance security.

Monitoring and Analysis:

✔ Continuously monitor user access activities to systems and data.

✔ Analyze incidents related to access violations and respond promptly.

✔ Identify and analyze potential threats and vulnerabilities in access management systems.

Incident Response:

✔ Respond to and investigate incidents related to access control violations.

✔ Escalate incidents to other teams as necessary.

✔ Assist in coordinating incident response efforts and provide documentation of incidents.

Reporting, Documentation, and Continuous Improvement:

✔ Maintain accurate and detailed records of access management actions and steps taken.

✔ Prepare reports on incidents and access audits.

✔ Suggest improvements to access management processes.

✔ Participate in post-incident reviews and propose enhancements.

✅ Requirements:

✔ 1-2 years of experience in access management, account administration, or information security roles.

✔ Understanding of access management principles and best practices in information security.

✔ Excellent written and verbal communication skills. Ability to clearly and effectively convey complex security concepts to employees at all levels.

✔ Strong analytical and problem-solving skills.

✔ Experience with identity and access management (IAM) systems and other security technologies.

✔ Skills in working with access monitoring and management tools such as Active Directory, LDAP, and similar systems.

✅ Nice-to-Have:

✔ A Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field.

✔ Knowledge of regulatory requirements and standards such as ISO27001, ISO27701, PCI DSS, GDPR, and others.

✔ Experience in automating access management tasks and writing scripts to improve processes.

✔ Certifications in access management or information security, such as CISSP, CISM, or similar.

✔ Experience working with the Okta access management platform is a strong plus.

✅ We offer excellent benefits, including but not limited to:

🧑🏻 💻 Learning and development opportunities and interesting, challenging tasks

✈️ Relocation package (tickets, staying in a hotel for up to 2 weeks, and visa relocation support for our employees and their family members)

📚 Opportunity to develop language skills, with partial compensation for the cost of English/Spanish language classes (for localization purposes)

🏥 Private medical coverage

🏝 Time for proper rest, with 20 non-business days per year and an additional 6 paid sick days

📈 Competitive remuneration level with annual review

🤝 Team building activities

At JetBrains, code is our passion. Ever since we started, back in 2000, we have been striving to make the most effective developer tools on earth. Our tools speed up production by automating routine checks and corrections, freeing developers to grow, discover, and create.

The Business Applications Development team is a vital integrational hub within JetBrains. We are focused on supporting businesses by automating sales flow and license management, as well as by developing other internal and external services. We ensure the completeness, continuity, and high quality of JetBrains’ sales and licensing processes. Our solutions are a family of web applications written mostly in Kotlin.

We are currently looking for a Senior QA Engineer to join the team and support our efforts.

As part of our team, you will: 

• Design, improve, and execute test scenarios for new and existing functionalities.
• Use an exploratory testing approach on a daily basis.
• Investigate, identify, and reproduce complex issues reported by users.
• Participate in discussions about new projects and review feature requirements.
• Communicate closely with your teammates and other teams to find optimal solutions.

We’ll be happy to have you on our team if you: 

• Have at least 3 years (preferred) of experience in web applications or SaaS testing (white box).
• Have good knowledge of browser tools such as DevTools, Postman, and various code sniffers.
• Can read and write code in Java/Kotlin.
• Are comfortable writing complex SQL queries to get the data you need.
• Strive to clearly understand the architecture of the applications you test.
• Understand web application security mechanisms.
• Are capable of working with different processes and in varied environments.
• Are open to other points of view and can reasonably defend your own.
• Adhere to the principle that decisions should be based on facts.

We’ll be especially thrilled if you: 

• Have a basic understanding of containerization principles.
• Can easily use *nix command tools like man, grep, find, sed, netstat, and awk

#LI-DNI

At JetBrains, code is our passion. Ever since we started back in 2000, we have been striving to make the world’s most robust and effective developer tools. By automating routine checks and corrections, our tools speed up production, freeing developers to grow, discover, and create.

JetBrains is evolving beyond standalone developer tools toward a unified, AI-native platform for software development.

AI is no longer just an assistant inside the editor – it is becoming an active participant in how software is planned, built, reviewed, and operated across teams and organizations. This shift introduces new challenges that cannot be solved at the level of individual tools alone: governance, security, cost control, observability, and coordinated work between humans and autonomous agents.

Our goal is to build a platform that enables companies to adopt AI in software development in a structured, scalable, and economically efficient manner without locking them into closed ecosystems. This platform will serve as the execution and governance layer for AI-driven development, deeply integrated with developer tools but designed to work across teams, products, and environments.

We are looking for an experienced ML leader who has created products with an ML backbone, weaving together research, technical excellence, and strong product focus.

We are seeking a professional who excels in three key areas: technology, product vision, and business operations. This role involves extensive cooperation with products across the company – both AI-native and just integrating AI.

In this role, you will: 

• Identify, prioritize, and champion high-impact AI projects that align with JetBrains' product strategy and deliver measurable business value.
• Lead a team of about 50 people across multiple AI initiatives, including hiring and developing team leads, ML engineers, and MLOps specialists.
• Set the technical direction for JetBrains’ ML roadmap,  translating cutting-edge AI advancements into practical product innovations.
• Ensure projects deliver on commitments and create measurable value.
• Set technical standards, architectural direction, and best practices for ML development.

We’ll be happy to have you on our team if you have: 

• The ability to balance long-term R&D with short-term product needs.
• A track record of shipping production ML systems that users actually use.
• Experience building business cases for technical projects.
• A deep understanding of modern ML infrastructure, LLMs, and AI tooling.
• Outstanding stakeholder management skills and are comfortable working with senior leaders.
• The ability to thrive in a fast-paced environment, effectively managing multiple projects simultaneously.
• Excellent management and communication skills.
• Attention to detail in everything you do.

We’d be especially thrilled if you have experience with: 

• Distributed training of multi-billion parameter models.
• CI systems, workflow automation, and experiment tracking.
• The Kotlin programming language.

#LI-KP1 #LI-HYBRID

We invite a Security Engineer. This is a full-time, office-based role (no remote/hybrid) in one of our hubs:

• Belgrade, Serbia
• Lisbon, Portugal
• Sofia, Bulgaria
• Warsaw, Poland

The final location will depend on business needs and the feasibility of relocation from your current spot.

✅ Requirements: 
Must-Have:
✔️ 5 years of experience in IT infrastructure administration or information security roles. 
✔️ Advanced administration of macOS, Windows, and Linux operating systems, including secure configuration, system hardening, access control management, and troubleshooting at the OS level. 
✔️ Understanding of networking fundamentals, including IP networking, routing, switching, and network protocol behaviour relevant to security analysis. 
✔️ Basic knowledge of regulatory requirements and standards such as ISO27001, ISO27701, PCI DSS, GDPR, and others. 
✔️ Administration and configuration of EDR/XDR platforms, including policy management, detection rule tuning, incident investigation, and endpoint threat response. 
✔️ Configuration and administration of enterprise VPN solutions, including secure remote access management, authentication policies, and network access control. 
✔️ Administration and tuning of DLP systems, including policy development, data classification integration, and monitoring of data exfiltration risks. 

Nice-to-Have:
✔️ Proficiency in working with any kind of simple scripts: bash, PowerShell or Python, etc.. 
✔️ Understanding of the basic principles of virtualisation platform functionality. 
✔️ Experience in complex implementation or support projects of enterprise information security solutions (any solution classes from the list): MDM, SIEM, DLP, PAM, NGFW, Endpoint Security. Etc..
✔️ Experience with deployment and administration of IDS/IPS solutions, including rule tuning and network threat detection. 
✔️ Experience with PaloAlto, Digital Guardian, OpenVPN security solutions. 

✅ Responsibilities:
System Administration:
✔️ Manage security systems: DLP, XDR, Network VPN gateway.
✔️ Implement and maintain security control policies to enhance security.
✔️ Keep security system infrastructure updated and patched. 
✔️ Integrate security systems with new IT solutions and assets.
✔️ Debug issues related to the security systems software - cooperate closely with vendor support. 

Monitoring and Analysis:
✔️ Continuously monitor network activity, systems load. 
✔️ Monitor and review vendor notifications about Saas security system maintenance, critical vulnerabilities, new releases and features. 
✔️ Identify and analyze potential threats and vulnerabilities in the security systems.

Incident Response: 
✔️ Respond to security incidents and provide 2-3 levels of support for the SOC team, coordinating incident response efforts. 
✔️ Escalate incidents to other teams as necessary. 

Reporting, Documentation, and Continuous Improvement: 
✔️ Prepare tech documentation after implementation of new security controls, system configurations. 
✔️ Create basic instructions for security software for end users. 
✔️ Suggest improvements to security system configuration and incident mitigation. 
✔️ Participate in post-incident reviews and propose enhancements. 

We invite a Security Engineer. This is a full-time, office-based role (no remote/hybrid) in one of our hubs:

• Belgrade, Serbia
• Lisbon, Portugal
• Sofia, Bulgaria
• Warsaw, Poland

The final location will depend on business needs and the feasibility of relocation from your current spot.

✅ Requirements: 
Must-Have:
✔️ 5 years of experience in IT infrastructure administration or information security roles. 
✔️ Advanced administration of macOS, Windows, and Linux operating systems, including secure configuration, system hardening, access control management, and troubleshooting at the OS level. 
✔️ Understanding of networking fundamentals, including IP networking, routing, switching, and network protocol behaviour relevant to security analysis. 
✔️ Basic knowledge of regulatory requirements and standards such as ISO27001, ISO27701, PCI DSS, GDPR, and others. 
✔️ Administration and configuration of EDR/XDR platforms, including policy management, detection rule tuning, incident investigation, and endpoint threat response. 
✔️ Configuration and administration of enterprise VPN solutions, including secure remote access management, authentication policies, and network access control. 
✔️ Administration and tuning of DLP systems, including policy development, data classification integration, and monitoring of data exfiltration risks. 

Nice-to-Have:
✔️ Proficiency in working with any kind of simple scripts: bash, PowerShell or Python, etc.. 
✔️ Understanding of the basic principles of virtualisation platform functionality. 
✔️ Experience in complex implementation or support projects of enterprise information security solutions (any solution classes from the list): MDM, SIEM, DLP, PAM, NGFW, Endpoint Security. Etc..
✔️ Experience with deployment and administration of IDS/IPS solutions, including rule tuning and network threat detection. 
✔️ Experience with PaloAlto, Digital Guardian, OpenVPN security solutions. 

✅ Responsibilities:
System Administration:
✔️ Manage security systems: DLP, XDR, Network VPN gateway.
✔️ Implement and maintain security control policies to enhance security.
✔️ Keep security system infrastructure updated and patched. 
✔️ Integrate security systems with new IT solutions and assets.
✔️ Debug issues related to the security systems software - cooperate closely with vendor support. 

Monitoring and Analysis:
✔️ Continuously monitor network activity, systems load. 
✔️ Monitor and review vendor notifications about Saas security system maintenance, critical vulnerabilities, new releases and features. 
✔️ Identify and analyze potential threats and vulnerabilities in the security systems.

Incident Response: 
✔️ Respond to security incidents and provide 2-3 levels of support for the SOC team, coordinating incident response efforts. 
✔️ Escalate incidents to other teams as necessary. 

Reporting, Documentation, and Continuous Improvement: 
✔️ Prepare tech documentation after implementation of new security controls, system configurations. 
✔️ Create basic instructions for security software for end users. 
✔️ Suggest improvements to security system configuration and incident mitigation. 
✔️ Participate in post-incident reviews and propose enhancements. 

We invite a Security Engineer. This is a full-time, office-based role (no remote/hybrid) in one of our hubs:

• Belgrade, Serbia
• Lisbon, Portugal
• Sofia, Bulgaria
• Warsaw, Poland

The final location will depend on business needs and the feasibility of relocation from your current spot.

✅ Requirements: 
Must-Have:
✔️ 5 years of experience in IT infrastructure administration or information security roles. 
✔️ Advanced administration of macOS, Windows, and Linux operating systems, including secure configuration, system hardening, access control management, and troubleshooting at the OS level. 
✔️ Understanding of networking fundamentals, including IP networking, routing, switching, and network protocol behaviour relevant to security analysis. 
✔️ Basic knowledge of regulatory requirements and standards such as ISO27001, ISO27701, PCI DSS, GDPR, and others. 
✔️ Administration and configuration of EDR/XDR platforms, including policy management, detection rule tuning, incident investigation, and endpoint threat response. 
✔️ Configuration and administration of enterprise VPN solutions, including secure remote access management, authentication policies, and network access control. 
✔️ Administration and tuning of DLP systems, including policy development, data classification integration, and monitoring of data exfiltration risks. 

Nice-to-Have:
✔️ Proficiency in working with any kind of simple scripts: bash, PowerShell or Python, etc.. 
✔️ Understanding of the basic principles of virtualisation platform functionality. 
✔️ Experience in complex implementation or support projects of enterprise information security solutions (any solution classes from the list): MDM, SIEM, DLP, PAM, NGFW, Endpoint Security. Etc..
✔️ Experience with deployment and administration of IDS/IPS solutions, including rule tuning and network threat detection. 
✔️ Experience with PaloAlto, Digital Guardian, OpenVPN security solutions. 

✅ Responsibilities:
System Administration:
✔️ Manage security systems: DLP, XDR, Network VPN gateway.
✔️ Implement and maintain security control policies to enhance security.
✔️ Keep security system infrastructure updated and patched. 
✔️ Integrate security systems with new IT solutions and assets.
✔️ Debug issues related to the security systems software - cooperate closely with vendor support. 

Monitoring and Analysis:
✔️ Continuously monitor network activity, systems load. 
✔️ Monitor and review vendor notifications about Saas security system maintenance, critical vulnerabilities, new releases and features. 
✔️ Identify and analyze potential threats and vulnerabilities in the security systems.

Incident Response: 
✔️ Respond to security incidents and provide 2-3 levels of support for the SOC team, coordinating incident response efforts. 
✔️ Escalate incidents to other teams as necessary. 

Reporting, Documentation, and Continuous Improvement: 
✔️ Prepare tech documentation after implementation of new security controls, system configurations. 
✔️ Create basic instructions for security software for end users. 
✔️ Suggest improvements to security system configuration and incident mitigation. 
✔️ Participate in post-incident reviews and propose enhancements. 

We invite a Senior Application Security Engineer to join our team.

🌎 Global Remote Mobility: Available for Senior roles in selected jurisdictions.

✅ Responsibilities:
✔️ Demonstrated ability to collaborate with other teams to achieve complex objectives.
✔️ Responsible for security architecture design from cloud infrastructure to application through the implementation of "secure by design" principles.
✔️ Collaborate with product managers, architects, and developers on the implementation of the security controls platform ecosystem and products.
✔️ Proof security implementations within infrastructure and application deployment manifests and the CI/CD pipelines.
✔️ Define required policies, controls, and capabilities for the protection of products and environments.
✔️ Build and validate declarative threat models automation.
✔️ Participate in engineering teams’ product planning cycles and committees.
✔️ Oversee the product security aspects for migration of products and services from Data Center to public cloud, e.g., AWS.
✔️ Serve as a trusted cyber security advisor to product and application teams.

✅ Minimum Requirements:
✔️ Experience integrating security scanning/tooling into the development pipeline.
✔️ Experience in analysing and securing microservices and applications developed using JavaScript and Typescript.
✔️ Experience with CI/CD pipelines (such as Gitlab, Jenkins) and infrastructure-as-a-code models (such as Terraform, Helm, or CloudFormation).
✔️ Hands-on development experience in Python/shell scripting.
✔️ Strong understanding of supply chain security, software integrity, and secure software delivery.
✔️ Experience with Docker and mesh technologies (such as ISTIO).
✔️ Experience with architecture and security reviews, threat modelling, and application risk is highly desired.
✔️ Experience working with Agile methodologies.
✔️ Knowledge of privacy laws and regulations, such as GDPR desired.
✔️ Familiarity with industry regulations, frameworks, and practices. For example, PCI, ISO 27001, NIST, etc.

✅ PREFERRED QUALIFICATIONS:
✔️ In-depth experience with architecting secure services on Kubernetes.
✔️ Extensive experience with architecting secure services on AWS or on-prem data centers.
✔️ Security-related professional certifications e.g., CISSP, CISM, CCSK, CCSP, CEH, are highly desirable.

✅ We offer excellent benefits, including but not limited to:
💻 Learning and development opportunities and interesting, challenging tasks.
✈️ Relocation package (tickets, staying in a hotel for up to 2 weeks, and visa relocation support for our employees and their family members).
📚 Opportunity to develop language skills, with partial compensation for the cost of English and Portuguese language classes (for localization purposes). 
🎾 Partial compensation for tennis and padel lessons. 
🏀 Urban Sport membership benefit (the most diverse sports and wellness offering in Europe, with more than 50+ activities). 
🏥 Private medical coverage, including inpatient, outpatient, dental care, annual check-ups, and maternity support. 
🏝 Time for proper rest, with 24 non-business days per year and an additional 6 paid sick days. 
🚌 Transport compensation - 200 euros net per month. 
📈 Competitive remuneration level with annual review. 
🤝 Teambuilding activities. 

About the Team

About the Role

What you’ll do

• Design, develop, and maintain backend services that support pricing, packaging and monetization
• Create proof of concepts and prototypes to validate ideas
• Make appropriate trade-offs when supporting experimentation
• Work in a cross-functional team on projects to bring new products to market on top of our Monetization platform
• Contribute to or drive initiatives and experiments to optimise conversion or introduce new monetization capabilities
• Contribute to system architecture and infrastructure choices with a focus on scalability, performance, and maintainability
• Help shape and drive technical strategy for Miro's Pricing and Packaging platform
• Maintain high code quality through testing, code reviews, and automation
• Leverage the latest AI coding tools to optimise how you work with your team

What you’ll need

• 5+ years of backend engineering experience
• Strong experience with Java or Kotlin in production environments preferred
• Experience designing and maintaining scalable services
• Proficiency in modern development practices (CI/CD, observability, test automation)
• Strong ownership mindset and collaborative approach to problem-solving
• Experience working in a product-led company

What's in it for you

We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.

At BrainRocket, we believe that data-driven insights are the backbone of effective people management. We are looking for a strategic HR Data Analyst to own our people metrics, streamline our reporting ecosystem, and provide the analytical firepower needed to optimize recruitment, budgeting, and resource planning.

If you’re a master of data storytelling who can turn complex datasets into actionable leadership strategies, we want you on the team.

What You’ll Do

• End-to-End People Analytics: Lead deep-dive analysis across the entire employee lifecycle—from sourcing and onboarding efficiency to time-off trends and turnover predictors.

• Budget & Strategic Planning: Act as a key partner in HR budget execution. You will support leadership with high-accuracy resource forecasting and headcount modeling to ensure we scale intelligently.

• Reporting & Self-Service: Design, build, and maintain automated, intuitive dashboards. Your goal is to democratize data, empowering stakeholders with real-time insights at their fingertips.

• Data Stewardship: Maintain the "single source of truth." You’ll ensure total data integrity and consistency across all internal HR systems and integrations.

What You Bring

• Experience: 3+ years of professional experience in data analytics, ideally within an HR or People Ops environment.

• Excel Mastery: Expert-level skills in data manipulation, complex modeling, and advanced formulas (you know your way around more than just a VLOOKUP).

• Technical Proficiency: Strong Python skills for data processing, automation, and scripting to handle repetitive tasks and large datasets.

• Data Visualization: Proven ability to build sleek, insightful dashboards in BI tools like Tableau or Power BI.

• Strategic Mindset: You don’t just report numbers; you translate raw data into business stories and strategic advice that drives change.

Perks & Benefits

At BrainRocket, we offer a comprehensive benefits package designed to support your professional growth and personal well-being:

• Modern Workspace: Work from our state-of-the-art office located in the heart of New Belgrade.

• Generous Paid Time Off: Enjoy 24 days of annual vacation plus 6 paid sick days provided without the need for a medical certificate.

• Premium Health Coverage: Private health insurance with comprehensive coverage of up to 5,000 EUR annually.

• Life Milestones: We celebrate your personal wins with special company gifts for birthdays, weddings, and newborns.

• Professional Development: A dedicated Learning & Development budget to fund your attendance at international conferences, specialized courses, and professional certifications.

• Vibrant Culture: Frequent corporate events, including international parties, structured team-building activities, and social outings.

• Career Advancement: Clear pathways for growth and promotion within a fast-scaling global company.

• Relocation Support: A full relocation package is available for international candidates to ensure a smooth transition.

• Wellness & Fitness: Stay active with a company-sponsored Sports Package (FitPass membership).

• Language Learning: Company-covered Serbian and English classes to help you integrate and communicate effectively.

CUSTOMER RETENTION STRATEGIST 

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a highly driven and performance-oriented Customer Retention Strategist to join our team.

In this position at Common Thread Collective (CTC), you will play a pivotal strategic role, guiding our clients toward durable, scalable growth. Your core responsibility is to deliver steady and reliable revenue through retention-focused initiatives—using data-backed insights to build accurate forecasts, shape strategic direction, and ensure consistent performance. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your impact goes far beyond managing email programs—you operate as a trusted advisor to our clients across all areas of retention strategy. You clearly communicate the rationale behind our decisions, connecting forecasting insights to the email, SMS, direct mail, and other retention touchpoints we activate. Your clarity strengthens client trust and deepens alignment throughout the partnership.

You also act as a strong advocate for CTC’s unique retention methodology and the tools that support it.

As a Customer Retention Strategist, you lead with precision and purpose, ensuring every initiative is executed to the highest standard and tightly aligned with client objectives.

You thrive on solving complex challenges, take complete ownership of outcomes, and are committed to developing, enhancing, and scaling high-impact retention programs. We embody the principle “Everyday in Every Play, Count on Me”—embracing accountability, striving for excellence, and consistently delivering results that matter.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements.
  
  

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Customer Retention Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better Customer Retention Strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Customer Retention Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

LIFECYCLE MARKETING STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are looking for a highly motivated and results-focused Lifecycle Marketing Strategist to join our team.

In this role at Common Thread Collective (CTC), you will serve as a key strategic leader, helping guide our clients toward long-term, scalable growth. Your mission is to ensure predictable and consistent revenue through lifecycle marketing initiatives—leveraging data-driven insights to create forecasts, shape strategic plans, and maintain reliable performance.  At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your responsibilities extend far beyond email execution—you act as a trusted partner to our clients in all areas of customer lifecycle strategy. You clearly articulate the reasoning behind our recommendations, bridging the gap between forecasts and the email, SMS, direct mail, and other lifecycle touchpoints we deploy. Your ability to explain the “why” strengthens client confidence and builds a deeper sense of partnership

You also serve as a dedicated champion of CTC’s distinctive lifecycle approach and the tools that power it.

As a Lifecycle Marketing Strategist, you lead with clarity and intention, ensuring that every initiative is executed with excellence and aligned with client goals

You are energized by complex challenges, take full ownership of outcomes, and commit to designing, refining, and scaling high-impact lifecycle marketing strategies. We operate with the mindset: “Everyday in Every Play, Count on Me”—meaning we uphold accountability, pursue mastery, and consistently deliver meaningful results.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Lifecycle Marketing Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better Lifecycle Marketing Strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Lifecycle Marketing Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

HEAD OF GROWTH MARKETING

Our Mission is to be able to say - “Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price”

We’re looking for a Highly Motivated & Hard-Working Head of Growth Marketing to join the team.

As a Head of Growth Marketing, you will be at the heart of crafting data-driven forecasts and executing strategies that push our clients toward their goals. Your actions and initiatives consistently resonate with the core values of CTC Global, serving as a beacon for these principles. At CTC, your trained expertise is invaluable, covering the entire spectrum of CTC’s Strategic Forecasting methods and the foundational principles of media acquisition. 

Your role extends past strategy alone, it’s also about fostering strong client relationships by clearly communicating the steps taken and how results compare to projections. This ongoing transparency builds trust and strengthens the connection between CTC and its clients, helping them navigate the nuances of media buying and long-term growth planning.

You stand as a representative and dedicated advocate for CTC's distinctive approach to media acquisition and its accompanying tools. As a Head of Growth Marketing, you are held to a high standard. People know that if you are involved, things will get accomplished.

You thrive on challenges, are committed to delivering measurable results, and take great pride in giving it your all. We embrace the mantra, 'Everyday in Everyplay, Count on Me,' meaning that you can see things through to the end!

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business. 

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values. 

We recognize these values aren't for everyone. 

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Google strategist, Creative Strategist, and Email Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas.
• Be responsible for the execution of the Prophet system for your clients
• Building a Growth Forecast for your clients
  • Building a Growth map using the Prophet System
  • Data Analysis required for the Map
  • Marketing calendar alignment and upkeep with clients
• The Daily Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each day to adjust them to meet KPIs
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it’s time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you’ve found one or many different potential solutions.
• Responsible for the implementation of CTC’s Meta best practices
• Build campaigns using our structure and best practices
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and adjusting budgets and strategy to ensure the best possible chance of hitting the Daily Projected Targets
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring you are within a 5% Delta to the Forecast
• Ensuring daily alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophet system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on the Growth Map goals and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every day of the week.
• Providing weekly updates on the Weekly Strategy Call.

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement
• Contributing & collaborating in ideas and learning across teams
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, business operations, retail, finance, media buying, etc

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Finance and Marketing sides of a business to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of the kick off, enabling precise execution of the Prophet system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance within a 5% delta across the Prophet system’s Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in media buying to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning daily on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, media buying decisions, and system execution.
• Meet all deadlines and budget requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Joy Sharma, The Director of the CTC Accelerator Program. 
• You’ll report directly to Joy Sharma—a leader known for his relentless pursuit of excellence and an unmatched passion for growth strategy. Joy is a rare mentor, often described as the closest you’ll come to learning directly from Taylor Holiday himself. With a career built on his own rigorous, self-driven learning, Joy has transformed numerous team members into top-tier strategists, instilling in them the values of dedication, precision, and continuous improvement.

Working under Joy's guidance will push you to your limits in the best possible way. He models the value of hard work, and learning from him feels like “drinking from a firehose”—you’ll absorb knowledge quickly and consistently, experiencing tremendous growth. Joy is committed to personally ensuring you reach your full potential as a Head of Growth Marketing, supporting your journey every step of the way.

ORIENTATION

• This role will be client-facing.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First month: $2,000 
• Second month: $4,000
• Third month (on average): $7,000 a month
• 1st Year Annual Range: $64,000-$76,000
• 2nd Year Annual Range: $100,000-$120,000

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
• Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
• Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
• With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress.
• My Commitment to You:
• You will work harder, learn more than ever before, and “make more than you ever have.” You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression. 
• We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you’re consistently challenged and engaged with new opportunities daily.

SENIOR ECOMMERCE GROWTH STRATEGIST

Our Mission is to be able to say - “Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price”

We’re seeking a Results-Driven & Experienced Senior Ecommerce Growth Strategist to join our team.

The Senior Ecommerce Growth Strategist at Common Thread Collective (CTC) plays a critical role in driving client success. You will lead the development of accurate strategic forecasts that guide our clients toward their goals, ensuring seamless execution of strategies that translate forecasts into measurable growth. Your actions and decisions consistently resonate with the core values of CTC Global, serving as a beacon for these principles. At CTC, your trained expertise is invaluable, covering the entire spectrum of CTC’s Strategic Forecasting methods and the foundational principles of media acquisition.

Beyond strategic planning, you are an active partner in client growth, maintaining transparent communication about the actions taken and performance relative to forecasts. This engagement strengthens relationships and ensures that CTC’s clients have a clear roadmap to success while guiding them through the complexities of media acquisition and strategy. 

You stand as a representative and zealous advocate for CTC's unique approach to media acquisition and its accompanying tools.

As a Senior Ecommerce Growth Strategist, you set a high standard. People know that when you are involved, execution at the highest level is guaranteed. 

You see your goals as barriers to break through and take great pride in giving your all. We value the mantra of “Everyday in Everyplay, Count on Me” meaning that you can see things through to the end!

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business. 

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values. 

We recognize these values aren't for everyone. 

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Google strategist, Creative Strategist, and Email Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas.
• Be responsible for the execution of the Prophet system for your clients
• Building a Growth Forecast for your clients
  • Building a Growth map using the Prophet System
  • Data Analysis required for the Map
  • Marketing calendar alignment and upkeep with clients
• The Daily Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each day to adjust them to meet KPIs
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it’s time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you’ve found one or many different potential solutions.
• Responsible for the implementation of CTC’s Meta best practices
• Build campaigns using our structure and best practices
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and adjusting budgets and strategy to ensure the best possible chance of hitting the Daily Projected Targets
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring you are within a 5% Delta to the Forecast
• Ensuring daily alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophet system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on the Growth Map goals and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every day of the week.
• Providing weekly updates on the Weekly Strategy Call.

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement
• Contributing & collaborating in ideas and learning across teams
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, business operations, retail, finance, media buying, etc

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Finance and Marketing sides of a business to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophet system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance within a 5% delta across the Prophet system’s Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in media buying to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning daily on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, media buying decisions, and system execution.
• Meet all deadlines and budget requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Joy Sharma, The Director of the CTC Accelerator Program. 
• You’ll report directly to Joy Sharma—a leader known for his relentless pursuit of excellence and an unmatched passion for growth strategy. Joy is a rare mentor, often described as the closest you’ll come to learning directly from Taylor Holiday himself. With a career built on his own rigorous, self-driven learning, Joy has transformed numerous team members into top-tier strategists, instilling in them the values of dedication, precision, and continuous improvement.

Working under Joy's guidance will push you to your limits in the best possible way. He models the value of hard work, and learning from him feels like “drinking from a firehose”—you’ll absorb knowledge quickly and consistently, experiencing tremendous growth. Joy is committed to personally ensuring you reach your full potential as a Senior Ecommerce Growth Strategist, supporting your journey every step of the way.

ORIENTATION

• This role will be client-facing.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First month: $2,000 
• Second month: $4,000
• Third month (on average): $7,000 a month
• 1st Year Annual Range: $64,000-$76,000
• 2nd Year Annual Range: $100,000-$120,000

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
• Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
• Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
• With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress.
• My Commitment to You:
• You will work harder, learn more than ever before, and “make more than you ever have.” You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression. 
• We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you’re consistently challenged and engaged with new opportunities daily.