About the Role

We are seeking a highly motivated and strategic Senior Manager I, Strategy and Operations to drive the planning, execution, and optimization of our marketing campaigns. In this role, you will collaborate closely with Product Marketing Managers, agencies, and cross-functional teams to develop clear campaign briefs, manage media initiatives end-to-end, and ensure alignment with business goals. You’ll be a key partner in interpreting campaign data, communicating insights, and guiding future strategies. The ideal candidate combines strong project management skills with a data-driven mindset and excels at improving processes to boost efficiency and impact.

Responsibilities:

• Partner closely with Product Marketing Managers (PMMs) to develop strategic campaign briefs, provide best practice guidance on paid media, social, creative strategies, platform capabilities, and audience-first approaches.
• Lead end-to-end project management for media-related initiatives, ensuring timely execution and alignment with objectives.
• Manage cross-functional collaboration to translate briefs into clear, actionable media recommendations.
• Proactively participate in agency status calls, offering strategic insights and performance updates.
• Analyze campaign data and communicate results clearly to clients and internal teams, driving informed strategy and optimizations.
• Maintain accuracy and completeness of data within asset trackers to support seamless campaign execution.
• Identify and implement opportunities for process improvement, standardization, automation, and documentation to enhance operational efficiency.

About You

The essentials:

• Bachelor’s degree or equivalent practical experience.
• 5+ years of experience in media planning and strategy within a paid media agency or similar environment.
• Strong understanding of digital marketing channels, audience targeting, and data-driven decision-making.
• Excellent organizational skills and keen attention to detail, with the ability to manage multiple projects simultaneously.
• Proficiency in project management tools and advanced skills in Google Sheets and Excel.
• Exceptional written and verbal communication skills.
• Proven ability to collaborate effectively across cross-functional teams and external partners.
• Analytical mindset with a demonstrated ability to translate data into actionable insights.

Not a must, but a plus:

• Hands on keys experience

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

Monks is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence. We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under local accessibility laws.

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About the Role

As a Senior Art Director, you'll be a hands-on creative force within a multidisciplinary team led by the Group Creative Director. You’ll help bring big ideas to life, executing standout work across digital, social, and video with a sharp eye for craft, storytelling, and design excellence.

This role sits in the details — designing, building, and refining creative assets — while contributing to broader campaign narratives and visual systems. You’ll collaborate closely with Creative Directors, Designers, Copywriters, Producers, and Strategists to deliver work that feels native to the platform, on-brand for a major client (one of the world’s leading e-commerce and technology platforms), and scalable across markets.

We’re looking for a Senior Art Director who is fluent in digital design, strong in visual storytelling, and comfortable creating high-quality work at speed. You’ll bring both conceptual thinking and pixel-perfect execution, along with AI fluency to help evolve and activate an established brand system across multiple sub-brands and channels.

This is not a role focused on building new brands from scratch. It’s about taking an existing brand system and bringing it to life — pushing it forward thoughtfully, expressing it with clarity and consistency, and elevating the work at scale. You’ll operate within a complex, multi-brand ecosystem, creating concepts, visual systems, and executions that feel fresh while remaining unmistakably on-brand.

Working Hours
This role is remote, but the team operates on Pacific Time (PST/PDT). Candidates must be able to work primarily within these hours.

** This is a 3–6 month temporary role with the potential to be extended or converted to a full-time position.

Responsibilities:

• Create and execute visual concepts across digital, social, and video formats.
• Develop layouts, mockups, prototypes, and production-ready assets with a high level of polish.
• Safeguard visual quality across all deliverables, maintaining consistency with Amazon’s design system and narrative tone of voice (“Charm and Disarm”).
• Contribute to style frames and visual systems that scale across formats, regions, and channels.
  
• Support campaign storytelling through visual development and storyboarding.
• Help translate creative briefs into compelling visual narratives, particularly for motion, film, and animation-based work.
• Partner with Copywriters and Creative Directors to ensure ideas land clearly and emotionally.
  
• Use AI tools daily to support concepting, exploration, and iteration
• Generate AI visual options efficiently without compromising brand accuracy
• Apply strong judgment to when AI is helpful and when traditional craft is better
  
• Work closely with the Group Creative Director and broader creative team to execute campaigns from concept through delivery.
• Collaborate with Strategists, Account Leads, and Producers to ensure creative aligns with project goals and timelines.
• Participate in daily stand-ups and creative reviews to maintain alignment and momentum.
• Use Figma confidently for collaborative design, layout development, and feedback cycles.
  
• Help produce assets at scale using tools and workflows, including AI-assisted production.
• Contribute ideas to improve creative processes, templates, and efficiencies.
• Stay current on design trends, platform best practices, and emerging creative formats.
  
• Maintain high standards across all outputs, ensuring thoughtful design, strong storytelling, and attention to detail.
• Take ownership of assigned deliverables from start to finish.
  

About You

The essentials:

• 5+ years of experience as a Senior Designer, Lead Designer, or Art Director within agency, advertising, or production environments
• Strong portfolio demonstrating both conceptual thinking and hands-on execution across digital, social, and video
• Advanced proficiency in Photoshop and Figma, with experience creating high-volume digital assets at speed
• Proven experience working within and evolving established brand systems across multiple formats and channels
• Strong foundation in typography, layout, composition, visual hierarchy, and storytelling
• Fluency in AI tools within a design workflow (e.g., Midjourney, Runway, etc.) — using AI as an amplifier for craft and iteration, not a shortcut
• A strong visual and photographic eye, with attention to realism, detail, and brand consistency
• Ability to balance speed and quality in a fast-paced, high-output environment
• Comfortable working in collaborative, cross-functional teams and presenting ideas internally and to clients
• Strong English communication skills and experience working with global teams

What sets you apart:

• A systems thinker who can translate brand guidelines into scalable, high-quality creative across channels
• Comfortable iterating quickly and adapting work based on feedback without being overly attached to a single direction
• Curious and up to date with visual culture, trends, and emerging tools
• Hands-on across the full design process — not limited to retouching or a single discipline
• Positive, collaborative, and proactive in contributing ideas

Nice to have:

• Film or animation production experience, including storyboarding and narrative development

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

Monks is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence. We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under local accessibility laws.

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#LI-ZZ1

About the Role

Monks is on a mission to create a new future for the world’s largest tech brand. We’ve got quite a team. One global, cross-cultural collective with a passion for AI, new technology and great ideas. Joining the team means having the opportunity to create award-winning work with some of the most gifted, focused, joyful, talents from all over the world.

About the role:

Monks is on the lookout for a high-energy, AI-forward Senior Copywriter to join our Los Angeles team. You’ll be dedicated to one of the world’s most influential technology brands—a pioneer in search, hardware, and the future of the internet. We need a creative who doesn't just "write" but builds narratives that simplify the complex and turn technical innovation into human-centric stories.

In this role, you’ll be a hybrid powerhouse: combining the depth of a conceptual thinker with the speed and curiosity of an AI-native creator. You’ll partner with designers, strategists, and creative technologists to deliver concepts, campaigns, and experiences. If you are eager to redefine the boundaries of what a copywriter can do when fueled by the latest creative tech, we want to meet you.

Responsibilities:

• Craft: You’ll get a chance to work on everything from insight-driven concepts to grammatically excellent hardworking copy for campaigns across digital touchpoints. You’ll strive to go above and beyond the original brief to push what’s possible.
• AI Integration: Actively use and experiment with AI tools to accelerate ideation, iterate on copy, and explore new creative territories. You see AI as a partner that scales your imagination, not just a shortcut.
• Resonant: Translate complex products, features and benefits into clear, attractive, and emotionally resonant messaging.
• Storytelling: Help create stunning creative proposals and decks that sell the "big idea" to our client. You can articulate the why behind the what with passion and clarity.
• Collaboration: Partner with Art Directors and Designers to ensure copy and visual narratives are perfectly synced, from long-form scripts to punchy headlines.
• Optimization: Use data and A/B testing insights to iterate on copy, ensuring our work doesn't just look good, but performs brilliantly.

About You

The essentials:

• Experience: 3+ years of experience in a copywriting role within an agency or fast-paced creative environment.
• Portfolio: A book filled with "praise-worthy" projects that showcase AI and high level digitally-native concepts.
• AI Fluency: You are already using LLMs and image gen tools in your workflow. You are eager to stay at the bleeding edge of how AI is transforming the creative industry.
• Growth Mindset: You are humble to adapt, yet bold enough to get your ideas heard. You handle constructive feedback with a solutions-oriented mindset and a "make it great" attitude.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

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About the Role

At Monks, Senior Designers are the backbone of creative execution at scale. You bring equal parts craft, systems thinking, and creative ambition — translating brand vision into high-quality assets that perform across global campaigns, platforms, and moments. This is not just a production role. You'll operate confidently in the space between established brand guidelines and new creative territory, pushing boundaries while ensuring every deliverable meets the highest standard of quality.

You'll work at speed and at scale — owning asset delivery for high-velocity programs and setting the craft bar for the work that goes out the door.

Responsibilities

• Lead the design and delivery of high-volume, high-quality creative assets across global campaigns, maintaining brand consistency at every touchpoint
• Champion brand integrity across regions — ensuring visual systems, style guides, and design standards are applied with precision and intent
• Operate confidently in the "gray space" — blending established brand guidelines with fresh creative thinking to find new ways of expressing the brand
• Develop, maintain, and evolve style guides and design systems built for scale, ensuring assets are consistent, adaptable, and platform-ready
• Own quality assurance across deliverables — serving as the final reviewer before work reaches senior stakeholder or client review
• Guide and supervise a team of production designers, providing clear creative direction, feedback, and support to ensure efficient, on-brand output
• Push the boundaries of what's possible within Figma — leveraging its full capabilities to create outstanding designs and invent smarter ways of working
• Collaborate with creative directors, strategists, producers, and technologists to deliver solutions that are both creatively strong and commercially effective
• Present and articulate design decisions clearly and confidently to internal teams and stakeholders
• Stay ahead of design trends, cultural moments, and emerging tools — bringing fresh references and creative energy to every project

About You

The essentials:

• 5+ years of experience as a Designer or Art Director in an agency or fast-paced creative environment
• A strong portfolio demonstrating exceptional craft, range, and the ability to work across brand, campaign, and digital experiences at scale
• Proven experience working on global campaigns with a deep understanding of design consistency, brand systems, and regional adaptation
• Expert-level proficiency in Figma — including design systems, component libraries, and collaborative workflows
• Strong command of Adobe Creative Suite (Photoshop, Illustrator, InDesign)
• Demonstrated experience in style guide development, asset production, and quality assurance across high-volume deliverables
• Experience leading or supervising production designers, with the ability to give clear, constructive creative direction
• A systems thinker who can design for scale without sacrificing craft or creative intent
• Comfortable with AI-powered design tools and emerging workflows that accelerate creative production
• Excellent written and verbal communication in English

Nice to Have

• Experience working on large-scale retail, tech, or e-commerce enterprise accounts
• Motion design skills and experience with animation or video asset production
• Familiarity with design for performance — understanding how creative decisions impact campaign effectiveness

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

Monks is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence. We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under local accessibility laws.

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About the Role

The Social Media Program Manager is the architect of clarity within a high-volume, fast-paced creative environment. This role requires a high degree of ownership, diligence, and accountability, underpinned by a deep expertise in managing the workflows, schedules, and creative operations of social-led initiatives. Your mission is to transform ambiguous, complex processes into structured, high-performing work streams. Rather than simply participating in the workflow, you will architect the essential infrastructure that empowers our social and creative teams to scale. By maintaining seamless operations, proactively communicating obstacles, and identifying areas for optimization, you serve as the operational catalyst for our internal and external partners—removing friction to deliver world-class social content for the Google Devices ecosystem.

Responsibilities:

• Full-Lifecycle Campaign Program Management: Drive the day-to-day program management of "social-first" launch campaigns, managing dependencies and stakeholders to ensure successful execution from inception to delivery.
• Management of Creative Reviews: Oversee review cycles with leadership and coordinate content approvals among various cross-functional partners. Capture key action items and guide agency partners in applying feedback to keep projects on track. Confirm that all brand, legal, and product requirements are finalized and documented prior to launch.
• Stakeholder Management: Act as the primary POC for workstream owners and XFN stakeholders (Social, Product Marketing, Legal, Creative, Production, Brand, etc.). Facilitate alignment on feasibility, requirements, and next steps through rigorous discussion and group syncs.
• Organizational Alignment & Timeline Management: Synchronize the social team with broader marketing milestones and macro timelines. Act as the primary conduit for information regarding critical  gates to ensure all cross-functional deadlines are met.
• Infrastructure & Process Architecture: Proactively identify friction points and architect new workflows. Drive the overhaul of existing systems to ensure the creative infrastructure scales with the team's evolving needs.
• Real-Time Social Operations: Build and enable processes to support reactive social needs and real-time requests without sacrificing creative quality.
• Agency & Resource Management: Oversee vendor staffing and performance, ensuring agency partners are effectively embedded and optimized within our workflows.
• Operational Tooling & Automation: Identify opportunities to streamline processes through technical innovation, partnering with technical leads to implement automation and tools that bring structure to ambiguous workflows.

Key Expectations:

• Strategic Proactivity & Ownership: Lead with confidence as a self-starter who anticipates program needs. You are expected to navigate obstacles independently and proactively champion processes that drive the ecosystem forward.
• Navigating Ambiguity: Thrive in highly ambiguous and fast-paced environments. You are expected to seek out clarity, ask the right questions to uncover hidden requirements, and define clear paths forward for the team when goals, deciders or processes are undefined.
• Clarity Amidst Chaos: The ability to stay grounded and organized despite concurrent workloads and complex, moving parts.
• Relationship Management: Nurture partnerships across the wider business to identify social content opportunities and build trusted processes that benefit the work.

About You

The essentials:

• Extensive experience (6+ years) in Marketing and Program Management, preferably within social media, creative studios, or fast-paced marketing environments.
• Proven track record of building and implementing workflow infrastructure from the ground up.
• Understanding of the interplay between project scoping, budget oversight, and staffing models.
• Proficiency with project management and social media tooling; experience with platforms like Smartsheet, Sprinklr, and Airtable is preferred.
• Experience or strong interest in AI tools and process automation for Marketing.
• Strong communication skills with the ability to lead high-stakes meetings and influence stakeholders.

#LI-KW1
#LI-Hybrid

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

High-Level Overview

We are looking for a GTM Operations Analyst, Principal to serve as the strategic backbone of Benevity's go-to-market planning and performance infrastructure. In this senior individual contributor role, you will own our Annual GTM Planning Cycle, lead TAM/SAM analysis and territory design, and build the analytical foundation that enables confident capacity planning and data-driven board reporting. Working in close partnership with GTM Operations, Revenue Operations, Sales Leadership, Marketing, Product Marketing, Product, and Finance, you will ensure iron-clad business metric accuracy and act as the connective tissue between strategic vision and data-backed execution. The ideal candidate is a seasoned operator with deep analytical expertise, executive presence, and a proven track record of driving transformational GTM programs in a SaaS environment.

What you’ll do:

• Annual Planning Cycle Ownership: Own and lead the full Annual GTM Planning Cycle, including but not limited to bookings and pipeline capacity modeling  in close partnership with GTM Operations, Revenue Operations, and Sales Leadership, ensuring plans are grounded in data, aligned to business objectives, and built for execution.
• Total Addressable Market Analysis: Partner with Marketing, Product Marketing, Product, Finance, and Revenue Operations on Prospect and Client Total Addressable Market (TAM) and Serviceable Addressable Market (SAM) analysis to build confidence in capacity plans and inform territory design decisions.
• Territory Design: Partner with GTM Operations and Sales Leadership on territory design in accordance with TAM/SAM analysis and the capacity model, ensuring equitable, data-driven distribution of accounts and opportunities to maximize revenue potential.
• Business Metric Governance: Act as the primary liaison with Revenue Operations and Finance to ensure iron-clad accuracy of all core business metrics — including bookings, ARR, pipeline, and renewal/upsell performance — serving as the ultimate arbiter of data integrity across the GTM organization.
• GTM Capacity Plan Measurement & Board Reporting: Provide the analytical foundation for GTM Capacity Plan measurement and lead the development and automation of monthly board update materials (slide deck), translating complex operational data into clear, compelling, executive-ready narratives.
• Strategic Cross-Functional Leadership: Act as a senior thought partner to GTM and Sales Leadership, proactively identifying risks and opportunities in the business and providing data-driven recommendations that inform strategic decisions.

What you’ll bring:

• 10+ years of experience in GTM, Revenue, or Sales Operations, with demonstrated experience in annual planning, capacity modeling, and territory design in a SaaS environment.
• Technical Proficiency: Advanced knowledge of Salesforce CRM and Excel/Google Sheets required. Experience with ZoomInfo, LeanData, Cloudingo, and Clay is highly valued. Proficiency in data visualization and BI tools is a strong plus.
• Planning & Modeling Expertise: Demonstrated experience building and managing bookings/pipeline capacity models and territory design frameworks in close partnership with Finance and Sales leadership.
• Strategic & Analytical Excellence: Ability to synthesize complex, multi-dimensional data sets into clear strategic recommendations for senior executive and board-level audiences.
• AI-Forward Mindset: Genuinely curious about and enthusiastic for the ways AI tools and automation can accelerate GTM operations, from surfacing insights faster and streamlining data workflows to drafting communications and optimizing processes at scale. You see AI as a force multiplier, not a threat, adapt quickly to new technologies as they emerge, and proactively seek ways to embed AI-driven efficiencies into your day-to-day work.
• Cross-Functional Influence: Proven track record of driving alignment and accountability across Sales, Marketing, Finance, Product, and Revenue Operations at the leadership level.
• Executive Presence: Exceptional written and verbal communication skills with the ability to present to and influence C-Suite stakeholders.
• Detail Oriented: Demonstrated aptitude to ensure data accuracy and integrity at scale, managing complex, interconnected business metrics with precision.
• Agility: Ability to manage multiple high-priority workstreams simultaneously in a fast-paced, high-growth SaaS environment without sacrificing quality or detail.

At Databricks, we’re passionate about enabling data teams to solve the world’s toughest problems — from accelerating medical breakthroughs to building the next generation of intelligent products. We do this by creating the world’s best Data Intelligence Platform, empowering customers to turn massive data into deep, actionable insights.

Founded by engineers and driven by innovation, we’re obsessed with designing intuitive, high-performance user experiences that make complex data exploration simple and approachable.

As a Senior Frontend Engineer focused on Dashboards, you’ll build intuitive and scalable end-to-end experiences that help users create, explore, and share insights from data. You’ll work across the frontend, partnering with designers, product managers, and engineers to develop the next generation of dashboards, interactivity, and analytical workflows within Databricks.

What You’ll Do

• Design and build intuitive, high-performance experiences for creating and editing dashboards, as well as for authoring the data behind them, including SQL datasets, custom calculations, and semantic modeling.
• Partner closely with design and product to translate complex analytical concepts into polished, intuitive, and efficient dashboard experiences.
• Drive innovation in how Databricks users interact with data, enabling seamless and responsive exploration at scale.
• Own frontend development for core dashboard workflows, with a focus on usability, performance, accessibility, and reliability.
• Help shape the architecture, abstractions, and platform foundations that support a broad range of dashboarding and analytical use cases.
• Collaborate with backend engineers and adjacent teams to define APIs, data models, and contracts that power interactive and scalable dashboard experiences.

What We Look For

• 5+ years of professional software engineering experience, with strong experience building both frontend and backend systems.
• Expertise in modern frontend development with HTML, CSS, JavaScript/TypeScript, and React, or similar frameworks.
• Deep understanding of UX principles, accessibility, and responsive design for data-heavy interfaces.
• Experience designing scalable systems and abstractions that support interactive, high-performance product experiences.
• Proven ability to collaborate cross-functionally and deliver impactful user-facing features.
• Experience building dashboards, analytics, data exploration, authoring tools, or business intelligence products is a plus.
• Familiarity with SQL authoring, custom calculations, semantic modeling, or related analytical workflows is a plus.
• Experience with cloud technologies such as AWS, Azure, GCP, or Kubernetes is preferred.

Join our dynamic team as an Account Manager, Mid Market VIP and be at the forefront of selling a market-leading solution. In this role, you’ll be working within an assigned book of business to retain our highest spend mid-market customers, while looking for opportunities to expand their relationships through cross-sell and upsell. You’ll thrive in a growing organization with exciting career growth opportunities. Collaborate with a team of driven individuals in a supportive environment, sell exciting products that clients truly value, and enjoy competitive compensation with unlimited earning potential.

What You Will Do:

• Manage renewals and drive cross-selling to expand business within existing client organizations.
• Own a book of business comprised of ~40 accounts with an employee headcount between 500-2000.
• Increase spend into these accounts to grow them via off-cycle upsell with deal sizes ranging $40k-$100k+ ACV.
• Demonstrate the value of ZoomInfo by showcasing how your company’s peers achieve ROI.
• Identify new business opportunities within existing clients using referrals and established relationships.
• Conduct compelling online product demos to showcase the power of ZoomInfo.

What You Bring:

• 4+ years of successful sales within Mid Market to Enterprise-sized accounts, with a proven track record of exceeding quotas.
• Ability to quickly qualify opportunities and build strong client relationships.
• Proficient in delivering a compelling message and conversing with all levels of decision  makers.
• Experience in transactional and Enterprise solution selling.
• Confidence throughout the sales cycle with excellent interpersonal and verbal communication skills.
• Strong organizational skills, attention to detail, high energy, and a "can-do" attitude.
• Self-discipline and motivation to work independently.
• Proven ability to apply project management principles while working collaboratively with cross-functional teams.
• Knowledge of the business intelligence market and CRM tools preferred.
• Sales and lead development training recommended.

This role is a hybrid position, with the option to work from home on Mondays & Fridays. 

The US base salary range for this position is $93,000 to $101,750 + variable compensation + benefits. ($170,000 to $185,000 OTE (on target earnings)). 

Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process.

We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.

ZoomInfo is seeking a Senior Product Manager, Identity to own the intelligence layer that connects digital signals to real-world business outcomes. In this high-impact role, you'll be responsible for the identity resolution engine that de-anonymizes web traffic, links visitors to companies and contacts, and powers products like WebSights and FormComplete.

As a Senior PM, you'll work at the intersection of platform engineering, data science, and customer value creation. You'll drive systematic improvements to visitor-to-person and IP-to-company match rates, integrate new data sources, and ensure identity data flows seamlessly across ZoomInfo's GTM Intelligence Platform. Your work directly impacts how thousands of customers identify, engage, and convert their ideal buyers.

What You'll Do:

• Strategic Leadership

  • Own product strategy and roadmap for identity resolution, defining vision and success metrics that drive measurable improvements in match rates and customer value
  • Identify and prioritize opportunities to enhance identity resolution through new data sources, improved algorithms, and better data quality
  • Evaluate, negotiate, and integrate 3rd party data partnerships that expand identity coverage and accuracy
  • Define and track core metrics including visitor-to-person match rates, IP-to-company accuracy, coverage, latency, and downstream revenue impact
  • Partner with product marketing, sales enablement, and customer success to position identity capabilities and drive adoption

  Execution Excellence

  • Deliver measurable improvements to identity resolution performance through rigorous prioritization, rapid experimentation, and iterative execution
  • Diagnose and resolve data quality issues that impact match rates, customer trust, and product experience
  • Build scalable monitoring and alerting systems that track identity resolution health and enable proactive issue detection
  • Create frameworks for evaluating new data sources and measuring their incremental impact on resolution performance
  • Conduct deep discovery using data analysis, customer interviews, and competitive research to uncover opportunities for improvement

  Cross-Functional Partnership

  • Partner with Platform, Application, and Data teams to ensure seamless integration of identity data into customer-facing products
  • Collaborate with data science and engineering to solve complex problems in entity resolution, probabilistic matching, and signal enrichment
  • Work with analytics teams to instrument metrics, build dashboards, and enable data-driven decision making
  • Enable go-to-market teams through training, documentation, and competitive positioning
  • Ensure compliance with global privacy regulations (GDPR, CCPA) and maintain privacy-by-design principles

What You Bring:

• Required Qualifications

  • 5+ years of product management experience in data-intensive B2B SaaS environments, with focus on data products, identity systems, or platform-level capabilities
  • Deep understanding of identity resolution, entity matching, IP-to-company mapping, visitor identification, and the evolving privacy landscape
  • Technical fluency with SQL, Snowflake, and BI tools (Tableau, Looker) - ability to independently analyze data, diagnose issues, and make data-driven decisions
  • Proven track record identifying, diagnosing, and resolving data quality issues at scale with understanding of coverage, accuracy, and freshness trade-offs
  • Cross-functional leadership - demonstrated ability to influence and align engineering, product, data science, and go-to-market teams without formal authority
  • Customer-centric mindset with experience optimizing adoption funnels and driving engagement for technical products
  • Excellent communication skills - ability to translate complex technical concepts into clear, value-based narratives for executives and customers
  • Bias for action - track record of moving quickly from insight to execution with iterative, test-and-learn approach
  • B2B SaaS experience with enterprise data products, platform products, or GTM tools

  Preferred Qualifications

  • Experience with AdTech, MarTech, or Real-Time Bidding (RTB) ecosystems
  • Background in data science, engineering, or analytics prior to product management
  • Experience with customer data platforms, audience targeting, attribution, or cookieless solutions
  • Familiarity with 3rd party data sourcing, evaluation, and integration
  • Experience with probabilistic matching, entity resolution, or graph-based identity systems
  • Knowledge of data privacy regulations and their product implications
  • Experience in sales intelligence, marketing technology, or revenue operations domains
  
  

  Why ZoomInfo?

  • Industry Leader: Power the go-to-market strategies of 35,000+ companies worldwide
  • Data at Scale: Work with one of the largest and most comprehensive B2B databases in the world
  • Innovation Culture: Ship fast, learn faster. We value experimentation and continuous improvement
  • Impact: Your work directly impacts how customers identify and engage their ideal buyers
  • Growth: Join a company that's rapidly expanding product offerings and market leadership
  • Team: Work with world-class product, engineering, data science, and go-to-market teams

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#LI-Hybrid

About this position:

As a Senior Security Engineer at Later, you will play a critical role in strengthening and scaling the security foundations that power our platform. This role blends deep security expertise with hands-on engineering, with a particular focus on identity and access management, authentication systems, and secure-by-design development practices.

You’ll partner closely with Engineering, Infrastructure, and Product teams to embed security into our CI/CD pipelines, internal platforms, and customer-facing systems—enabling teams to move quickly while keeping our systems, data, and users safe. This is a high-impact individual contributor role for someone who thinks like a defender, builds like a software engineer, and leads through influence.

What you'll be doing:

Strategy

• Assess and continuously improve Later’s security posture across applications, infrastructure, and development workflows
• Define and implement scalable security standards, guardrails, and best practices that support compliance through automated and auditable solutions
• Partner with Engineering and Product leadership to align security priorities with business objectives and delivery timelines
• emerging risks and proactively design systems and processes that reduce long-term exposure

Technical/ Execution

• Own identity and access management across Later’s platform, including authentication, authorization, and secure machine-to-machine (M2M) processes
• Design, implement, and maintain secure authentication systems for both internal tools and customer-facing experiences
• Harden login systems, establish consistent authentication patterns across services, and ensure secure integration between tools
• Build and maintain internal security tooling to support secure development, operational visibility, and compliance workflows
• Embed security controls into CI/CD pipelines, including SAST, DAST, SCA, container scanning, secret management, and secure build/deploy practices
• Partner with engineering teams to identify vulnerabilities, clearly communicate risk and impact, and drive effective remediation

Team / Collaboration

• Provide pragmatic, solution-oriented security guidance during system design and architecture reviews
• Collaborate cross-functionally to embed security into development workflows without slowing delivery
• Translate complex security concepts into clear, actionable recommendations for both technical and non-technical stakeholders
• Act as a trusted partner to engineering teams, balancing risk mitigation with business enablement

Leadership

• Lead by influence—raising the security bar through standards, tooling, and mentorship
• Set a high standard for secure engineering practices and help others level up their security mindset
• Model accountability, ownership, and transparency in security decisions

Research/Best Practices

• Stay current on application security, cloud security, and identity best practices
• Apply industry frameworks (e.g., OWASP, NIST, CIS Controls) pragmatically within production environments
• Continuously evaluate and improve identity architecture and security automation to scale with the business

Nice to have:

• Experience designing or migrating identity architecture at scale
• Experience building internal developer security tooling
• Experience working in a high-growth technology environment

What success looks like:

• Identity and access management is secure, scalable, and consistently implemented across the platform
• Security controls are embedded into CI/CD pipelines, reducing manual effort and improving detection and prevention
• Engineering teams proactively consider security in their designs and view security as an enabler—not a blocker
• Vulnerabilities are identified early, clearly prioritized, and remediated efficiently
• Compliance frameworks (e.g., SOC 2, ISO 27001) are supported through automation and well-defined processes
• Later’s overall security posture measurably improves while maintaining speed of product delivery

What you bring:

• 5–7+ years of experience as a Security Engineer or Software Engineer with a strong security focus
• Proven experience building and operating production-grade software, systems, or internal tooling
• Strong background in application security, infrastructure security, and secure CI/CD practices
• Hands-on experience with identity and access management, including authentication systems, authorization frameworks, and machine-to-machine security patterns
• Experience applying security frameworks such as OWASP, NIST, or CIS Controls in real-world production environments
• Familiarity with cloud security tooling (AWS Security Hub, Azure Security Center, or GCP Security Command Center), SIEM/SOAR tools, and Infrastructure-as-Code security scanning (Terraform, CloudFormation)
• Experience supporting compliance frameworks such as SOC 2 and ISO 27001
• Familiarity with modern backend systems (including C#) and cloud-native architectures
• Demonstrated ability to collaborate cross-functionally and influence engineering teams to improve security outcomes
• Strong communication skills with the ability to translate complex security concepts into clear, actionable guidance

How you work: 

• Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.
• Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.
• Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement.
• Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high.
• Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.
• Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity.

Our approach to compensation:

We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.

Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.

To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. 

Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.

Salary Range: 

$ 145,000 - 175,000 

 #LI-Hybrid

The Team:

Our Business Applications and Analytics team plays a pivotal role in driving business success through data-driven decision-making and operational excellence. This dynamic team manages enterprise-wide applications, including ERP, CRM, and BI systems. By harnessing the power of data and advanced analytical tools, we provide valuable insights that inform strategic initiatives, optimize processes, and enhance overall performance.  

Position Overview:  

Diligent is ‘All-In’ on AI and is seeking a dynamic and strategic AI leader to join our team as an AI Solutions Architect. As part of the Business Applications and Analytics team, this crucial role is designed to accelerate our Internal AI capabilities across multiple business functions, including Marketing, GTM/Sales, Customer Success & Support, Finance, HR, Legal, and Product and Engineering teams. 

The primary goal of this position is to identify, prototype, deploy, and scale AI technologies and solutions that drive greater operational efficiency and effectiveness. The ideal candidate will be a technically adept individual with business acumen, able to bridge the gap between robust technical implementations and business needs, with the ability to partner with various business leaders to spot and act on opportunities for AI-driven transformation and innovation. 

Key Responsibilities:

• Partner with business leaders to understand challenges, identify AI opportunities, and implement effective AI/GenAI solutions.
• Lead the ideation, prototyping, deployment, and scaling of AI/GenAI technologies and agentic solutions tailored to business needs.
• Develop and communicate strategic frameworks and roadmaps for AI initiatives aligned with business goals.
• Champion best practices in AI/ML and GenAI development—including responsible AI, privacy, security, and ethical guidelines.
• Collaborate with cross-functional teams to integrate AI tools within core business processes, ensuring seamless, high-value adoption.
• Stay abreast of AI best practices, tools, and methodologies and introduce them to the organization.
• Drive AI and Data literacy across the company through training, workshops, and continuous education initiatives.
• Ensure compliance with data protection and privacy regulations in all AI implementations.
• Monitor and evaluate the performance and effectiveness of AI solutions and continually refine them.
• Collaborate with stakeholders to define and achieve key performance indicators (KPIs) and return on investment (ROI) for AI projects.
• Advocate and implement AI ethical guidelines and best practices.

Required Qualifications:

• Solid Foundations: Bachelor’s degree in Computer Science, AI/ML, Data Science, or a related technical field.
• Practical Tinkerer: 5+ years in a technical role (software, data, DevOps, etc.), with hands on experience building end-to-end prototypes using GenAI tools (GPTs, Hugging Face, open-source LLMs, LangChain, Scikit-learn, etc.).
• Curious Explorer: Demonstrates a hands-on approach to learning in prompt-engineering, fine-tuning, RAG pipelines, or API Integrations, with a commitment to rapid failure, iteration, and sharing findings.
• Data Wrangler: Possesses the ability to source, clean, and transform raw data, including spreadsheets, logs, APIs, or CRM exports, into structured inputs for AI experiments and prototypes.
• Code Crafter: Capable of writing scripts or small applications to connect models, cloud services, or data sources. Prior experience with TensorFlow, PyTorch, Azure, AWS, or GCP is beneficial, but willingness to learn is equally important.
• Business Translator: Experienced as a technical sales engineer or solutions consultant, capable of turning AI experiments into compelling stories and metrics that resonate with non-technical stakeholders.
• Responsible AI Mindset: Demonstrated experience in addressing privacy, security, bias, and ethics in professional work, with a strong familiarity with industry-specific data privacy, AI ethics, and compliance requirements.
• Team Player: Essential qualities include clear communication and a growth mindset, as you will collaborate with marketers, sales professionals, engineers and leaders.

Preferred Qualifications:

• Demonstrates strong knowledge of AI use cases, including NLP, computer vision, data analytics, predictive modelling, and translating technical capabilities into business value, along with proficiency in large language models (LLMs), prompt engineering, RAG architectures, MLOps, LLMOps, and GenAI application deployment.
• Advanced programming and data engineering skills, with Python preferred, and experience in cloud-based AI solutions (AWS, GCP, Azure).
• Ability to architect and deploy enterprise-scale AI solutions, collaborating across sales, product, and implementation teams to ensure adoption and measurable ROI.
• Strategic thinker with strong analytical and problem-solving skills, capable of driving measurable business outcomes through AI/GenAI.