High-Level Overview

Benevity is seeking a Governance, Risk & Compliance (GRC) Analyst to support and grow our security governance, risk, privacy, and regulatory program. In this role, you will contribute to the execution of Benevity’s GRC program by supporting compliance activities, assisting with risk assessments, contributing to third-party risk management, responding to client due diligence requests, and helping maintain the policies and controls that strengthen trust with our clients, partners, and stakeholders.

Working alongside experienced GRC professionals, you will build your skills in information security, compliance, and risk management while helping ensure Benevity aligns with leading standards, privacy laws, and regulatory requirements. This is a hands-on role with significant learning and growth opportunities across governance, risk, audit, and privacy domains.

What you'll do:

Governance & Policy

• Assist in maintaining and rolling out security and privacy policies, standards, and control frameworks aligned to ISO 27001, SOC 2, NIST, PCI DSS, GDPR, PIPEDA, FINTRAC, and other global regulations.
• Support policy exception management, attestation processes, and identify opportunities for process improvement.

Risk Management

• Assist with enterprise risk assessments, including vendor and process-level reviews.
• Support maintenance of the risk register, track remediation activities, and assist with risk treatment planning.
• Contribute to Benevity’s Third-Party Risk Management (TPRM) program, including vendor onboarding assessments, ongoing monitoring, and remediation tracking.

Compliance & Audit

• Support audit readiness and response efforts for ISO 27001, SOC 2, PCI DSS, GDPR, PIPEDA, FINTRAC, and other frameworks.
• Assist with evidence gathering, control validation, and auditor engagement.
• Leverage GRC platforms to support audit, privacy, and compliance workflows.

Client Support & Sales Enablement

• Support the sales process by responding to client inquiries related to security, privacy, and compliance.
• Complete customer security questionnaires, RFPs, and third-party risk management (TPRM) requests.
• Partner with sales and client success teams to provide timely, accurate responses that build client trust.

Privacy and Regulatory

• Support privacy-related initiatives across jurisdictions (GDPR, PIPEDA, CCPA/CPRA, and others).
• Collaborate with legal and data governance teams to help ensure compliance with data protection and financial crime regulations.
• Assist with FINTRAC-related compliance requirements, including reporting and risk assessments related to AML/ATF obligations.
• Monitor regulatory changes (privacy, AML, financial crime) and help align internal processes accordingly.

Advisory & Awareness

• Partner with business and technical teams to support the embedding of risk and compliance into projects and initiatives.
• Assist in delivering reporting and insights (dashboards, risk metrics, summaries) for leadership.
• Contribute to Benevity’s Security Awareness & Training program, including awareness campaigns, training modules, and phishing simulations.
• Contribute to training, documentation, and awareness activities that strengthen Benevity’s security, privacy, and compliance culture.

What you'll bring:

• 2–4 years of experience in cybersecurity, governance, risk, compliance, or privacy, ideally in a SaaS or technology-driven environment. (For a Junior GRC Analyst, we welcome candidates with 0–2 years of experience, including relevant internship, co-op, or academic project experience.)
• Working knowledge of security, privacy, and regulatory frameworks including ISO 27001, NIST, SOC 2, PCI DSS, GDPR, PIPEDA, FINTRAC, and/or CCPA/CPRA.
• Exposure to or experience with GRC tooling (e.g., OneTrust, Hyperproof, SecurityPal, AuditBoard, Drata) to support policy, risk, audit, privacy, and vendor risk workflows.
• Familiarity with risk assessment methodologies, vendor risk concepts, and compliance evidence gathering.
• Experience or willingness to support client due diligence processes (security questionnaires, RFPs, TPRM).
• Ability to communicate risk, security, privacy, and regulatory concepts clearly to both technical and non-technical stakeholders.
• Strong organizational skills, attention to detail, and a proactive approach to learning and problem-solving.
• An interest in leveraging automation and AI to streamline GRC processes and enhance efficiency is a plus.
• Certifications such as Security+, CISM, CISA, CRISC, or CIPM/CIPP are valued; candidates actively pursuing certification are encouraged to apply.

High-Level Overview

Benevity is seeking a Governance, Risk & Compliance (GRC) Analyst to support and grow our security governance, risk, privacy, and regulatory program. In this role, you will contribute to the execution of Benevity’s GRC program by supporting compliance activities, assisting with risk assessments, contributing to third-party risk management, responding to client due diligence requests, and helping maintain the policies and controls that strengthen trust with our clients, partners, and stakeholders.

Working alongside experienced GRC professionals, you will build your skills in information security, compliance, and risk management while helping ensure Benevity aligns with leading standards, privacy laws, and regulatory requirements. This is a hands-on role with significant learning and growth opportunities across governance, risk, audit, and privacy domains.

What you'll do:

Governance & Policy

• Assist in maintaining and rolling out security and privacy policies, standards, and control frameworks aligned to ISO 27001, SOC 2, NIST, PCI DSS, GDPR, PIPEDA, FINTRAC, and other global regulations.
• Support policy exception management, attestation processes, and identify opportunities for process improvement.

Risk Management

• Assist with enterprise risk assessments, including vendor and process-level reviews.
• Support maintenance of the risk register, track remediation activities, and assist with risk treatment planning.
• Contribute to Benevity’s Third-Party Risk Management (TPRM) program, including vendor onboarding assessments, ongoing monitoring, and remediation tracking.

Compliance & Audit

• Support audit readiness and response efforts for ISO 27001, SOC 2, PCI DSS, GDPR, PIPEDA, FINTRAC, and other frameworks.
• Assist with evidence gathering, control validation, and auditor engagement.
• Leverage GRC platforms to support audit, privacy, and compliance workflows.

Client Support & Sales Enablement

• Support the sales process by responding to client inquiries related to security, privacy, and compliance.
• Complete customer security questionnaires, RFPs, and third-party risk management (TPRM) requests.
• Partner with sales and client success teams to provide timely, accurate responses that build client trust.

Privacy and Regulatory

• Support privacy-related initiatives across jurisdictions (GDPR, PIPEDA, CCPA/CPRA, and others).
• Collaborate with legal and data governance teams to help ensure compliance with data protection and financial crime regulations.
• Assist with FINTRAC-related compliance requirements, including reporting and risk assessments related to AML/ATF obligations.
• Monitor regulatory changes (privacy, AML, financial crime) and help align internal processes accordingly.

Advisory & Awareness

• Partner with business and technical teams to support the embedding of risk and compliance into projects and initiatives.
• Assist in delivering reporting and insights (dashboards, risk metrics, summaries) for leadership.
• Contribute to Benevity’s Security Awareness & Training program, including awareness campaigns, training modules, and phishing simulations.
• Contribute to training, documentation, and awareness activities that strengthen Benevity’s security, privacy, and compliance culture.

What you'll bring:

• 2–4 years of experience in cybersecurity, governance, risk, compliance, or privacy, ideally in a SaaS or technology-driven environment. (For a Junior GRC Analyst, we welcome candidates with 0–2 years of experience, including relevant internship, co-op, or academic project experience.)
• Working knowledge of security, privacy, and regulatory frameworks including ISO 27001, NIST, SOC 2, PCI DSS, GDPR, PIPEDA, FINTRAC, and/or CCPA/CPRA.
• Exposure to or experience with GRC tooling (e.g., OneTrust, Hyperproof, SecurityPal, AuditBoard, Drata) to support policy, risk, audit, privacy, and vendor risk workflows.
• Familiarity with risk assessment methodologies, vendor risk concepts, and compliance evidence gathering.
• Experience or willingness to support client due diligence processes (security questionnaires, RFPs, TPRM).
• Ability to communicate risk, security, privacy, and regulatory concepts clearly to both technical and non-technical stakeholders.
• Strong organizational skills, attention to detail, and a proactive approach to learning and problem-solving.
• An interest in leveraging automation and AI to streamline GRC processes and enhance efficiency is a plus.
• Certifications such as Security+, CISM, CISA, CRISC, or CIPM/CIPP are valued; candidates actively pursuing certification are encouraged to apply.

High-Level Overview

Benevity is seeking a Governance, Risk & Compliance (GRC) Analyst to support and grow our security governance, risk, privacy, and regulatory program. In this role, you will contribute to the execution of Benevity’s GRC program by supporting compliance activities, assisting with risk assessments, contributing to third-party risk management, responding to client due diligence requests, and helping maintain the policies and controls that strengthen trust with our clients, partners, and stakeholders.

Working alongside experienced GRC professionals, you will build your skills in information security, compliance, and risk management while helping ensure Benevity aligns with leading standards, privacy laws, and regulatory requirements. This is a hands-on role with significant learning and growth opportunities across governance, risk, audit, and privacy domains.

What you'll do:

Governance & Policy

• Assist in maintaining and rolling out security and privacy policies, standards, and control frameworks aligned to ISO 27001, SOC 2, NIST, PCI DSS, GDPR, PIPEDA, FINTRAC, and other global regulations.
• Support policy exception management, attestation processes, and identify opportunities for process improvement.

Risk Management

• Assist with enterprise risk assessments, including vendor and process-level reviews.
• Support maintenance of the risk register, track remediation activities, and assist with risk treatment planning.
• Contribute to Benevity’s Third-Party Risk Management (TPRM) program, including vendor onboarding assessments, ongoing monitoring, and remediation tracking.

Compliance & Audit

• Support audit readiness and response efforts for ISO 27001, SOC 2, PCI DSS, GDPR, PIPEDA, FINTRAC, and other frameworks.
• Assist with evidence gathering, control validation, and auditor engagement.
• Leverage GRC platforms to support audit, privacy, and compliance workflows.

Client Support & Sales Enablement

• Support the sales process by responding to client inquiries related to security, privacy, and compliance.
• Complete customer security questionnaires, RFPs, and third-party risk management (TPRM) requests.
• Partner with sales and client success teams to provide timely, accurate responses that build client trust.

Privacy and Regulatory

• Support privacy-related initiatives across jurisdictions (GDPR, PIPEDA, CCPA/CPRA, and others).
• Collaborate with legal and data governance teams to help ensure compliance with data protection and financial crime regulations.
• Assist with FINTRAC-related compliance requirements, including reporting and risk assessments related to AML/ATF obligations.
• Monitor regulatory changes (privacy, AML, financial crime) and help align internal processes accordingly.

Advisory & Awareness

• Partner with business and technical teams to support the embedding of risk and compliance into projects and initiatives.
• Assist in delivering reporting and insights (dashboards, risk metrics, summaries) for leadership.
• Contribute to Benevity’s Security Awareness & Training program, including awareness campaigns, training modules, and phishing simulations.
• Contribute to training, documentation, and awareness activities that strengthen Benevity’s security, privacy, and compliance culture.

What you'll bring:

• 2–4 years of experience in cybersecurity, governance, risk, compliance, or privacy, ideally in a SaaS or technology-driven environment. (For a Junior GRC Analyst, we welcome candidates with 0–2 years of experience, including relevant internship, co-op, or academic project experience.)
• Working knowledge of security, privacy, and regulatory frameworks including ISO 27001, NIST, SOC 2, PCI DSS, GDPR, PIPEDA, FINTRAC, and/or CCPA/CPRA.
• Exposure to or experience with GRC tooling (e.g., OneTrust, Hyperproof, SecurityPal, AuditBoard, Drata) to support policy, risk, audit, privacy, and vendor risk workflows.
• Familiarity with risk assessment methodologies, vendor risk concepts, and compliance evidence gathering.
• Experience or willingness to support client due diligence processes (security questionnaires, RFPs, TPRM).
• Ability to communicate risk, security, privacy, and regulatory concepts clearly to both technical and non-technical stakeholders.
• Strong organizational skills, attention to detail, and a proactive approach to learning and problem-solving.
• An interest in leveraging automation and AI to streamline GRC processes and enhance efficiency is a plus.
• Certifications such as Security+, CISM, CISA, CRISC, or CIPM/CIPP are valued; candidates actively pursuing certification are encouraged to apply.

High-Level Overview

Benevity is seeking a Governance, Risk & Compliance (GRC) Analyst to support and grow our security governance, risk, privacy, and regulatory program. In this role, you will contribute to the execution of Benevity’s GRC program by supporting compliance activities, assisting with risk assessments, contributing to third-party risk management, responding to client due diligence requests, and helping maintain the policies and controls that strengthen trust with our clients, partners, and stakeholders.

Working alongside experienced GRC professionals, you will build your skills in information security, compliance, and risk management while helping ensure Benevity aligns with leading standards, privacy laws, and regulatory requirements. This is a hands-on role with significant learning and growth opportunities across governance, risk, audit, and privacy domains.

What you'll do:

Governance & Policy

• Assist in maintaining and rolling out security and privacy policies, standards, and control frameworks aligned to ISO 27001, SOC 2, NIST, PCI DSS, GDPR, PIPEDA, FINTRAC, and other global regulations.
• Support policy exception management, attestation processes, and identify opportunities for process improvement.

Risk Management

• Assist with enterprise risk assessments, including vendor and process-level reviews.
• Support maintenance of the risk register, track remediation activities, and assist with risk treatment planning.
• Contribute to Benevity’s Third-Party Risk Management (TPRM) program, including vendor onboarding assessments, ongoing monitoring, and remediation tracking.

Compliance & Audit

• Support audit readiness and response efforts for ISO 27001, SOC 2, PCI DSS, GDPR, PIPEDA, FINTRAC, and other frameworks.
• Assist with evidence gathering, control validation, and auditor engagement.
• Leverage GRC platforms to support audit, privacy, and compliance workflows.

Client Support & Sales Enablement

• Support the sales process by responding to client inquiries related to security, privacy, and compliance.
• Complete customer security questionnaires, RFPs, and third-party risk management (TPRM) requests.
• Partner with sales and client success teams to provide timely, accurate responses that build client trust.

Privacy and Regulatory

• Support privacy-related initiatives across jurisdictions (GDPR, PIPEDA, CCPA/CPRA, and others).
• Collaborate with legal and data governance teams to help ensure compliance with data protection and financial crime regulations.
• Assist with FINTRAC-related compliance requirements, including reporting and risk assessments related to AML/ATF obligations.
• Monitor regulatory changes (privacy, AML, financial crime) and help align internal processes accordingly.

Advisory & Awareness

• Partner with business and technical teams to support the embedding of risk and compliance into projects and initiatives.
• Assist in delivering reporting and insights (dashboards, risk metrics, summaries) for leadership.
• Contribute to Benevity’s Security Awareness & Training program, including awareness campaigns, training modules, and phishing simulations.
• Contribute to training, documentation, and awareness activities that strengthen Benevity’s security, privacy, and compliance culture.

What you'll bring:

• 2–4 years of experience in cybersecurity, governance, risk, compliance, or privacy, ideally in a SaaS or technology-driven environment. (For a Junior GRC Analyst, we welcome candidates with 0–2 years of experience, including relevant internship, co-op, or academic project experience.)
• Working knowledge of security, privacy, and regulatory frameworks including ISO 27001, NIST, SOC 2, PCI DSS, GDPR, PIPEDA, FINTRAC, and/or CCPA/CPRA.
• Exposure to or experience with GRC tooling (e.g., OneTrust, Hyperproof, SecurityPal, AuditBoard, Drata) to support policy, risk, audit, privacy, and vendor risk workflows.
• Familiarity with risk assessment methodologies, vendor risk concepts, and compliance evidence gathering.
• Experience or willingness to support client due diligence processes (security questionnaires, RFPs, TPRM).
• Ability to communicate risk, security, privacy, and regulatory concepts clearly to both technical and non-technical stakeholders.
• Strong organizational skills, attention to detail, and a proactive approach to learning and problem-solving.
• An interest in leveraging automation and AI to streamline GRC processes and enhance efficiency is a plus.
• Certifications such as Security+, CISM, CISA, CRISC, or CIPM/CIPP are valued; candidates actively pursuing certification are encouraged to apply.

High-Level Overview

Benevity is seeking a Senior Governance, Risk & Compliance (GRC) Analyst to elevate our security governance, risk, privacy, and regulatory posture. In this senior role, you will drive the execution, innovation, and continuous improvement of Benevity’s GRC program. You will lead compliance activities, conduct risk assessments, contribute to third-party risk management, respond to client due diligence requests, support FINTRAC/AML obligations, and influence policies and controls that strengthen trust with our clients, partners, and stakeholders.

As a trusted advisor across teams, you will help ensure Benevity aligns with leading standards, privacy laws, and regulatory requirements while fostering a culture of security, compliance, and accountability. You’ll also mentor junior members of the team, helping to grow Benevity’s next generation of security and compliance professionals, with a focus on developing proactive and innovative approaches to GRC challenges.

What you'll do:

Governance & Policy

• Contribute to the development, maintenance, and rollout of security and privacy policies, standards, and control frameworks aligned to ISO 27001, SOC 2, NIST, PCI DSS, GDPR, PIPEDA, FINTRAC, and other global regulations.
• Support policy approval, exception management, and attestation processes, actively seeking opportunities for process improvement and automation
  
  

Risk Management

• Lead and execute enterprise-wide risk assessments, including vendor and process-level reviews.
• Maintain and improve the risk register, track remediation activities, and support risk treatment planning.
• Contribute to Benevity’s Third-Party Risk Management (TPRM) program, including vendor onboarding assessments, ongoing monitoring, and remediation tracking.
  
  

Compliance & Audit

• Lead audit readiness and response efforts for ISO 27001, SOC 2, PCI DSS, GDPR, PIPEDA, FINTRAC, and other frameworks.
• Coordinate evidence gathering, control validation, and auditor engagement.
• Leverage GRC platforms to streamline audit, privacy, and compliance workflows.

Client Support & Sales Enablement

• Support the sales process by responding to client inquiries related to security, privacy, and compliance.
• Complete customer security questionnaires, RFPs, and third-party risk management (TPRM) requests.
• Partner with sales and client success teams to provide timely, accurate responses that build client trust.
  
  

Privacy and Regulatory

• Support privacy-related initiatives across jurisdictions (GDPR, PIPEDA, CCPA/CPRA, and others).
• Collaborate with legal and data governance teams to ensure compliance with data protection and financial crime regulations.
• Assist with FINTRAC-related compliance requirements, including reporting and risk assessments related to AML/ATF obligations.
• Monitor regulatory changes (privacy, AML, financial crime) and help align internal processes accordingly.

Advisory, Awareness & Mentorship

• Partner with business and technical teams to embed risk and compliance into projects and initiatives.
• Deliver reporting and insights (dashboards, risk metrics, executive summaries) for leadership.
• Lead Benevity’s Security Awareness & Training program, including the design, delivery, and continuous improvement of awareness campaigns, training modules, and phishing simulations.
• Contribute to training, documentation, and awareness activities that strengthen Benevity’s security, privacy, and compliance culture.
• Mentor and coach junior team members, providing guidance, feedback, and knowledge sharing to support their growth and development.

What you'll bring:

• 5+ years of experience in cybersecurity, governance, risk, compliance, or privacy, ideally in a SaaS or high-growth environment.
• Strong knowledge of security, privacy, and regulatory frameworks including ISO 27001, NIST, SOC 2, PCI DSS, GDPR, PIPEDA, FINTRAC, and CCPA/CPRA.
• Hands-on experience with GRC tooling (e.g., OneTrust, Hyperproof, SecurityPal, AuditBoard, Drata) to manage policies, risks, audits, privacy, and vendor risk workflows.
• Proven success in conducting risk assessments, managing vendor risk/TPRM, maintaining risk registers, and driving remediation.
• Experience supporting client due diligence processes (security questionnaires, RFPs, TPRM).
• Ability to clearly communicate risk, security, privacy, and regulatory concepts to both technical and non-technical stakeholders.
• Strong organizational and project management skills with experience leading cross-functional initiatives.
• A demonstrated interest and track record in leveraging automation and AI to streamline GRC processes and enhance efficiency.
• Certifications such as CISM, CRISC, CISSP, CISA, or CIPM/CIPP are highly valued.

High Level Role Overview

Benevity is looking for a Principal Information Security Analyst to join our Security Operations team. In this senior-level role, you will provide technical leadership and operational oversight across a team of analysts responsible for threat detection, alert triage, incident response, and vulnerability management.

This role is ideal for someone with deep hands-on experience in security operations who is also energized by the opportunity to work alongside AI. We are actively integrating AI tools into our SecOps practice to accelerate triage, investigation, detection engineering, and analyst productivity, and this role will play a meaningful part in shaping how we do that. You should be comfortable navigating AI tools, building your own skills with them, identifying practical use cases, and partnering with the team to put them into production.

You will serve as both a senior escalation point and a coach, helping elevate the team's ability to respond to threats in a cloud-native environment while modernizing how the work gets done.

What you'll do:

• Lead daily Security Operations workflows, including triage, escalation, and resolution of alerts from core security tooling such as EDR, WAF, CSPM, SIEM, and cloud-native platforms
• Lead and coordinate security incident response across the full lifecycle, from detection and containment through eradication, recovery, and lessons learned, serving as incident commander for significant events
• Drive and oversee the triage, investigation, and resolution of alerts generated across all security tooling, not just those escalated by the MDR provider
• Act as the technical lead and escalation point for Managed Detection and Response (MDR) activities, ensuring timely review and validation of escalated alerts
• Identify, evaluate, and operationalize AI-assisted approaches to SecOps work, including AI-augmented triage, investigation, summarization, detection engineering, and reporting
• Build your own fluency with AI tooling and help the broader team develop the same skills, sharing patterns that work and being honest about ones that don't
• Apply a healthy degree of skepticism to AI outputs, validating findings and helping the team understand where AI assists the work and where human judgment still owns the decision
• Develop and continuously refine incident response processes, detection logic, and triage playbooks to improve clarity and effectiveness
• Oversee the vulnerability management lifecycle, ensuring timely identification, prioritization, remediation tracking, and stakeholder coordination
• Collaborate with GRC, Product Security, DevOps, and Infrastructure teams to improve detection coverage, alert fidelity, and log quality
• Partner with our Senior Fraud Analyst on cross-functional investigations where fraud and cyber threats intersect, contributing SecOps expertise without owning the fraud function day-to-day
• Serve as a subject matter expert in cloud-native security operations with strong understanding of containerized and API-driven environments
• Support the development, tracking, and reporting of KPIs and metrics to measure and improve team performance
• Conduct post-incident reviews and root-cause analysis, driving preventive control enhancements
• Mentor junior and mid-level analysts, providing feedback, coaching, and opportunities for growth

What you'll bring:

• 7+ years of experience in information security or security operations, with at least 2 years in a team lead or senior analyst capacity
• Proven experience triaging and responding to alerts across a broad suite of tools including CSPM, WAF, EDR, SIEM, and cloud-native logging platforms
• Familiarity with MDR service models and hands-on experience validating escalated alerts
• Hands-on experience leading security incident response, including acting as incident commander, coordinating cross-functional responders, managing communications, and producing post-incident artifacts
• Practical experience using AI tools in a security or technical context, with a clear point of view on where they add value, where they fall short, and how to get them production-ready
• Curiosity and willingness to keep building AI skills as the tooling evolves, and an interest in helping teammates do the same
• Awareness of the security considerations that come with using AI tools in a SecOps environment (data handling, prompt hygiene, output validation)
• Demonstrated ability to work independently, while recognizing when to seek input or escalate appropriately
• Strong critical thinking and communication skills with the ability to analyze complex data, challenge assumptions, and drive resolution
• Experience developing or refining operational playbooks, triage guides, and incident workflows
• Deep understanding of cloud security best practices, threat detection, and modern attacker tactics, techniques, and procedures
• Familiarity with common security frameworks such as NIST CSF, CIS Controls, and ISO 27001
• A strong sense of ownership and accountability, with the ability to act as a self-starter who can lead initiatives from concept to completion
• Demonstrated ability to collaborate across technical and non-technical teams to drive effective outcomes
• Experience fostering a positive and inclusive team environment, with a focus on team building, talent development, and shared success
• A passion for teaching and mentoring others, helping team members grow their skills and confidence
• Preferred certifications include GCIH, GCFA, OSCP, or CISSP

High Level Role Overview

Benevity is looking for a Principal Information Security Analyst to join our Security Operations team. In this senior-level role, you will provide technical leadership and operational oversight across a team of analysts responsible for threat detection, alert triage, incident response, and vulnerability management.

This role is ideal for someone with deep hands-on experience in security operations who is also energized by the opportunity to work alongside AI. We are actively integrating AI tools into our SecOps practice to accelerate triage, investigation, detection engineering, and analyst productivity, and this role will play a meaningful part in shaping how we do that. You should be comfortable navigating AI tools, building your own skills with them, identifying practical use cases, and partnering with the team to put them into production.

You will serve as both a senior escalation point and a coach, helping elevate the team's ability to respond to threats in a cloud-native environment while modernizing how the work gets done.

What you'll do:

• Lead daily Security Operations workflows, including triage, escalation, and resolution of alerts from core security tooling such as EDR, WAF, CSPM, SIEM, and cloud-native platforms
• Lead and coordinate security incident response across the full lifecycle, from detection and containment through eradication, recovery, and lessons learned, serving as incident commander for significant events
• Drive and oversee the triage, investigation, and resolution of alerts generated across all security tooling, not just those escalated by the MDR provider
• Act as the technical lead and escalation point for Managed Detection and Response (MDR) activities, ensuring timely review and validation of escalated alerts
• Identify, evaluate, and operationalize AI-assisted approaches to SecOps work, including AI-augmented triage, investigation, summarization, detection engineering, and reporting
• Build your own fluency with AI tooling and help the broader team develop the same skills, sharing patterns that work and being honest about ones that don't
• Apply a healthy degree of skepticism to AI outputs, validating findings and helping the team understand where AI assists the work and where human judgment still owns the decision
• Develop and continuously refine incident response processes, detection logic, and triage playbooks to improve clarity and effectiveness
• Oversee the vulnerability management lifecycle, ensuring timely identification, prioritization, remediation tracking, and stakeholder coordination
• Collaborate with GRC, Product Security, DevOps, and Infrastructure teams to improve detection coverage, alert fidelity, and log quality
• Partner with our Senior Fraud Analyst on cross-functional investigations where fraud and cyber threats intersect, contributing SecOps expertise without owning the fraud function day-to-day
• Serve as a subject matter expert in cloud-native security operations with strong understanding of containerized and API-driven environments
• Support the development, tracking, and reporting of KPIs and metrics to measure and improve team performance
• Conduct post-incident reviews and root-cause analysis, driving preventive control enhancements
• Mentor junior and mid-level analysts, providing feedback, coaching, and opportunities for growth

What you'll bring:

• 7+ years of experience in information security or security operations, with at least 2 years in a team lead or senior analyst capacity
• Proven experience triaging and responding to alerts across a broad suite of tools including CSPM, WAF, EDR, SIEM, and cloud-native logging platforms
• Familiarity with MDR service models and hands-on experience validating escalated alerts
• Hands-on experience leading security incident response, including acting as incident commander, coordinating cross-functional responders, managing communications, and producing post-incident artifacts
• Practical experience using AI tools in a security or technical context, with a clear point of view on where they add value, where they fall short, and how to get them production-ready
• Curiosity and willingness to keep building AI skills as the tooling evolves, and an interest in helping teammates do the same
• Awareness of the security considerations that come with using AI tools in a SecOps environment (data handling, prompt hygiene, output validation)
• Demonstrated ability to work independently, while recognizing when to seek input or escalate appropriately
• Strong critical thinking and communication skills with the ability to analyze complex data, challenge assumptions, and drive resolution
• Experience developing or refining operational playbooks, triage guides, and incident workflows
• Deep understanding of cloud security best practices, threat detection, and modern attacker tactics, techniques, and procedures
• Familiarity with common security frameworks such as NIST CSF, CIS Controls, and ISO 27001
• A strong sense of ownership and accountability, with the ability to act as a self-starter who can lead initiatives from concept to completion
• Demonstrated ability to collaborate across technical and non-technical teams to drive effective outcomes
• Experience fostering a positive and inclusive team environment, with a focus on team building, talent development, and shared success
• A passion for teaching and mentoring others, helping team members grow their skills and confidence
• Preferred certifications include GCIH, GCFA, OSCP, or CISSP

High Level Role Overview

Benevity is looking for a Principal Information Security Analyst to join our Security Operations team. In this senior-level role, you will provide technical leadership and operational oversight across a team of analysts responsible for threat detection, alert triage, incident response, and vulnerability management.

This role is ideal for someone with deep hands-on experience in security operations who is also energized by the opportunity to work alongside AI. We are actively integrating AI tools into our SecOps practice to accelerate triage, investigation, detection engineering, and analyst productivity, and this role will play a meaningful part in shaping how we do that. You should be comfortable navigating AI tools, building your own skills with them, identifying practical use cases, and partnering with the team to put them into production.

You will serve as both a senior escalation point and a coach, helping elevate the team's ability to respond to threats in a cloud-native environment while modernizing how the work gets done.

What you'll do:

• Lead daily Security Operations workflows, including triage, escalation, and resolution of alerts from core security tooling such as EDR, WAF, CSPM, SIEM, and cloud-native platforms
• Lead and coordinate security incident response across the full lifecycle, from detection and containment through eradication, recovery, and lessons learned, serving as incident commander for significant events
• Drive and oversee the triage, investigation, and resolution of alerts generated across all security tooling, not just those escalated by the MDR provider
• Act as the technical lead and escalation point for Managed Detection and Response (MDR) activities, ensuring timely review and validation of escalated alerts
• Identify, evaluate, and operationalize AI-assisted approaches to SecOps work, including AI-augmented triage, investigation, summarization, detection engineering, and reporting
• Build your own fluency with AI tooling and help the broader team develop the same skills, sharing patterns that work and being honest about ones that don't
• Apply a healthy degree of skepticism to AI outputs, validating findings and helping the team understand where AI assists the work and where human judgment still owns the decision
• Develop and continuously refine incident response processes, detection logic, and triage playbooks to improve clarity and effectiveness
• Oversee the vulnerability management lifecycle, ensuring timely identification, prioritization, remediation tracking, and stakeholder coordination
• Collaborate with GRC, Product Security, DevOps, and Infrastructure teams to improve detection coverage, alert fidelity, and log quality
• Partner with our Senior Fraud Analyst on cross-functional investigations where fraud and cyber threats intersect, contributing SecOps expertise without owning the fraud function day-to-day
• Serve as a subject matter expert in cloud-native security operations with strong understanding of containerized and API-driven environments
• Support the development, tracking, and reporting of KPIs and metrics to measure and improve team performance
• Conduct post-incident reviews and root-cause analysis, driving preventive control enhancements
• Mentor junior and mid-level analysts, providing feedback, coaching, and opportunities for growth

What you'll bring:

• 7+ years of experience in information security or security operations, with at least 2 years in a team lead or senior analyst capacity
• Proven experience triaging and responding to alerts across a broad suite of tools including CSPM, WAF, EDR, SIEM, and cloud-native logging platforms
• Familiarity with MDR service models and hands-on experience validating escalated alerts
• Hands-on experience leading security incident response, including acting as incident commander, coordinating cross-functional responders, managing communications, and producing post-incident artifacts
• Practical experience using AI tools in a security or technical context, with a clear point of view on where they add value, where they fall short, and how to get them production-ready
• Curiosity and willingness to keep building AI skills as the tooling evolves, and an interest in helping teammates do the same
• Awareness of the security considerations that come with using AI tools in a SecOps environment (data handling, prompt hygiene, output validation)
• Demonstrated ability to work independently, while recognizing when to seek input or escalate appropriately
• Strong critical thinking and communication skills with the ability to analyze complex data, challenge assumptions, and drive resolution
• Experience developing or refining operational playbooks, triage guides, and incident workflows
• Deep understanding of cloud security best practices, threat detection, and modern attacker tactics, techniques, and procedures
• Familiarity with common security frameworks such as NIST CSF, CIS Controls, and ISO 27001
• A strong sense of ownership and accountability, with the ability to act as a self-starter who can lead initiatives from concept to completion
• Demonstrated ability to collaborate across technical and non-technical teams to drive effective outcomes
• Experience fostering a positive and inclusive team environment, with a focus on team building, talent development, and shared success
• A passion for teaching and mentoring others, helping team members grow their skills and confidence
• Preferred certifications include GCIH, GCFA, OSCP, or CISSP

High-Level Overview

Benevity is seeking a talented Senior Staff Developer, who has an extensive record of hands-on Full Stack Development and Architecture experience. This role, reporting to the Director of Engineering, plays a crucial part in shaping and executing on the technical strategy across different teams and layers of the technology organization.

What you'll do:

Mixture of leadership and technical background

• Full stack solution design expert for technology initiatives using public cloud platforms  spanning multiple teams and domains within the organization.
• Demonstrated experience in one or more of the following domains: 
• Data processing & lifecycle management
• Multi-region data distribution and compliance management
• Data quality, observability, audit
• Content & digital asset management
• Personalized search solution and indexing strategy
• Domain driven design patterns
• Ensure security best practice across the technology stack using cloud native solution design.
• Create and maintain technical documentation related to architecture, decisions record, and implementation processes.
• Drive higher performance, agility and time to market by promoting the adoption of industry standard tools and processes across teams.
• Ideate and implement Proof of Concepts for technical and product advancement.
• Work with Principal Architects to lead the technical direction of our organizational strategy through implementing robust, extendable, and reusable architecture patterns.
• Provide mentorship and guidance to senior and staff developers, encouraging continuous learning and professional development through practical, hands-on examples and constructive feedback, and fostering a collaborative and inclusive team environment.
• Collaborate with product managers, staff developers, and other stakeholders to translate business requirements into technical specifications.

What you'll bring:

• 8+ years of scalable  development experience, with lead and software design accountabilities.
• 2+ years in a leadership role on building scalable platforms, technology transformation and modernization initiatives.
• Solid understanding of software architecture, design patterns, and principles
• The ability to connect designs to implementation with an API-first approach expertise with loosely coupled systems, and domain driven design
• Experience with event-driven architecture and decoupled services
• Proficiency in agile methodologies, Infrastructure-as-Code, DevSecOps best practices, and automated test frameworks
• Comfort with abstract problem-solving and ambiguous challenges
• Well versed in adapter architecture and integration design patterns
• AI driven development with ethical and secured software delivery practice
• Proven track record of building performant, scalable and cost effective products
• Proficiency in Object-Oriented programming methodologies, particularly using Java and Python programming languages. 
• Experience with application frameworks such as Spring Boot and FastAPI
• Strong experience domain driven database design to manage datasets using relational, document and warehouse database engines
• Ability to improve velocity and impact by eliminating technical debt.
• Hands-on experience with designing and implementing enterprise technology and data engineering solutions
• Well versed in integration patterns.
• Extensive experience with cloud-native infrastructure in AWS and GCP cloud platforms. Familiarity with Azure is a plus.
• Experience building scalable and automated software delivery supply chain using CI/CD concepts using technologies such as GitHub Actions and Jenkins 
• Experience in configuration driven data engineering knowledge developing scalable and extensible ETL and ELT based data processing.
• Commitment to continuous improvement in code, processes, and team development
• Excellent communication skills, translating user needs into actionable technical plans
• Degree in Computer Science, Computer Engineering or equivalent professional experience

High-Level Overview

Benevity is seeking a talented Senior Staff Developer, who has an extensive record of hands-on Full Stack Development and Architecture experience. This role, reporting to the Director of Engineering, plays a crucial part in shaping and executing on the technical strategy across different teams and layers of the technology organization.

What you'll do:

Mixture of leadership and technical background

• Full stack solution design expert for technology initiatives using public cloud platforms  spanning multiple teams and domains within the organization.
• Demonstrated experience in one or more of the following domains: 
• Data processing & lifecycle management
• Multi-region data distribution and compliance management
• Data quality, observability, audit
• Content & digital asset management
• Personalized search solution and indexing strategy
• Domain driven design patterns
• Ensure security best practice across the technology stack using cloud native solution design.
• Create and maintain technical documentation related to architecture, decisions record, and implementation processes.
• Drive higher performance, agility and time to market by promoting the adoption of industry standard tools and processes across teams.
• Ideate and implement Proof of Concepts for technical and product advancement.
• Work with Principal Architects to lead the technical direction of our organizational strategy through implementing robust, extendable, and reusable architecture patterns.
• Provide mentorship and guidance to senior and staff developers, encouraging continuous learning and professional development through practical, hands-on examples and constructive feedback, and fostering a collaborative and inclusive team environment.
• Collaborate with product managers, staff developers, and other stakeholders to translate business requirements into technical specifications.

What you'll bring:

• 8+ years of scalable  development experience, with lead and software design accountabilities.
• 2+ years in a leadership role on building scalable platforms, technology transformation and modernization initiatives.
• Solid understanding of software architecture, design patterns, and principles
• The ability to connect designs to implementation with an API-first approach expertise with loosely coupled systems, and domain driven design
• Experience with event-driven architecture and decoupled services
• Proficiency in agile methodologies, Infrastructure-as-Code, DevSecOps best practices, and automated test frameworks
• Comfort with abstract problem-solving and ambiguous challenges
• Well versed in adapter architecture and integration design patterns
• AI driven development with ethical and secured software delivery practice
• Proven track record of building performant, scalable and cost effective products
• Proficiency in Object-Oriented programming methodologies, particularly using Java and Python programming languages. 
• Experience with application frameworks such as Spring Boot and FastAPI
• Strong experience domain driven database design to manage datasets using relational, document and warehouse database engines
• Ability to improve velocity and impact by eliminating technical debt.
• Hands-on experience with designing and implementing enterprise technology and data engineering solutions
• Well versed in integration patterns.
• Extensive experience with cloud-native infrastructure in AWS and GCP cloud platforms. Familiarity with Azure is a plus.
• Experience building scalable and automated software delivery supply chain using CI/CD concepts using technologies such as GitHub Actions and Jenkins 
• Experience in configuration driven data engineering knowledge developing scalable and extensible ETL and ELT based data processing.
• Commitment to continuous improvement in code, processes, and team development
• Excellent communication skills, translating user needs into actionable technical plans
• Degree in Computer Science, Computer Engineering or equivalent professional experience

High-Level Overview

Benevity is seeking a talented Senior Staff Developer, who has an extensive record of hands-on Full Stack Development and Architecture experience. This role, reporting to the Director of Engineering, plays a crucial part in shaping and executing on the technical strategy across different teams and layers of the technology organization.

What you'll do:

Mixture of leadership and technical background

• Full stack solution design expert for technology initiatives using public cloud platforms  spanning multiple teams and domains within the organization.
• Demonstrated experience in one or more of the following domains: 
• Data processing & lifecycle management
• Multi-region data distribution and compliance management
• Data quality, observability, audit
• Content & digital asset management
• Personalized search solution and indexing strategy
• Domain driven design patterns
• Ensure security best practice across the technology stack using cloud native solution design.
• Create and maintain technical documentation related to architecture, decisions record, and implementation processes.
• Drive higher performance, agility and time to market by promoting the adoption of industry standard tools and processes across teams.
• Ideate and implement Proof of Concepts for technical and product advancement.
• Work with Principal Architects to lead the technical direction of our organizational strategy through implementing robust, extendable, and reusable architecture patterns.
• Provide mentorship and guidance to senior and staff developers, encouraging continuous learning and professional development through practical, hands-on examples and constructive feedback, and fostering a collaborative and inclusive team environment.
• Collaborate with product managers, staff developers, and other stakeholders to translate business requirements into technical specifications.

What you'll bring:

• 8+ years of scalable  development experience, with lead and software design accountabilities.
• 2+ years in a leadership role on building scalable platforms, technology transformation and modernization initiatives.
• Solid understanding of software architecture, design patterns, and principles
• The ability to connect designs to implementation with an API-first approach expertise with loosely coupled systems, and domain driven design
• Experience with event-driven architecture and decoupled services
• Proficiency in agile methodologies, Infrastructure-as-Code, DevSecOps best practices, and automated test frameworks
• Comfort with abstract problem-solving and ambiguous challenges
• Well versed in adapter architecture and integration design patterns
• AI driven development with ethical and secured software delivery practice
• Proven track record of building performant, scalable and cost effective products
• Proficiency in Object-Oriented programming methodologies, particularly using Java and Python programming languages. 
• Experience with application frameworks such as Spring Boot and FastAPI
• Strong experience domain driven database design to manage datasets using relational, document and warehouse database engines
• Ability to improve velocity and impact by eliminating technical debt.
• Hands-on experience with designing and implementing enterprise technology and data engineering solutions
• Well versed in integration patterns.
• Extensive experience with cloud-native infrastructure in AWS and GCP cloud platforms. Familiarity with Azure is a plus.
• Experience building scalable and automated software delivery supply chain using CI/CD concepts using technologies such as GitHub Actions and Jenkins 
• Experience in configuration driven data engineering knowledge developing scalable and extensible ETL and ELT based data processing.
• Commitment to continuous improvement in code, processes, and team development
• Excellent communication skills, translating user needs into actionable technical plans
• Degree in Computer Science, Computer Engineering or equivalent professional experience

High-Level Overview

We are looking for a GTM Operations Analyst, Principal to serve as the strategic backbone of Benevity's go-to-market planning and performance infrastructure. In this senior individual contributor role, you will own our Annual GTM Planning Cycle, lead TAM/SAM analysis and territory design, and build the analytical foundation that enables confident capacity planning and data-driven board reporting. Working in close partnership with GTM Operations, Revenue Operations, Sales Leadership, Marketing, Product Marketing, Product, and Finance, you will ensure iron-clad business metric accuracy and act as the connective tissue between strategic vision and data-backed execution. The ideal candidate is a seasoned operator with deep analytical expertise, executive presence, and a proven track record of driving transformational GTM programs in a SaaS environment.

What you’ll do:

• Annual Planning Cycle Ownership: Own and lead the full Annual GTM Planning Cycle, including but not limited to bookings and pipeline capacity modeling  in close partnership with GTM Operations, Revenue Operations, and Sales Leadership, ensuring plans are grounded in data, aligned to business objectives, and built for execution.
• Total Addressable Market Analysis: Partner with Marketing, Product Marketing, Product, Finance, and Revenue Operations on Prospect and Client Total Addressable Market (TAM) and Serviceable Addressable Market (SAM) analysis to build confidence in capacity plans and inform territory design decisions.
• Territory Design: Partner with GTM Operations and Sales Leadership on territory design in accordance with TAM/SAM analysis and the capacity model, ensuring equitable, data-driven distribution of accounts and opportunities to maximize revenue potential.
• Business Metric Governance: Act as the primary liaison with Revenue Operations and Finance to ensure iron-clad accuracy of all core business metrics — including bookings, ARR, pipeline, and renewal/upsell performance — serving as the ultimate arbiter of data integrity across the GTM organization.
• GTM Capacity Plan Measurement & Board Reporting: Provide the analytical foundation for GTM Capacity Plan measurement and lead the development and automation of monthly board update materials (slide deck), translating complex operational data into clear, compelling, executive-ready narratives.
• Strategic Cross-Functional Leadership: Act as a senior thought partner to GTM and Sales Leadership, proactively identifying risks and opportunities in the business and providing data-driven recommendations that inform strategic decisions.

What you’ll bring:

• 10+ years of experience in GTM, Revenue, or Sales Operations, with demonstrated experience in annual planning, capacity modeling, and territory design in a SaaS environment.
• Technical Proficiency: Advanced knowledge of Salesforce CRM and Excel/Google Sheets required. Experience with ZoomInfo, LeanData, Cloudingo, and Clay is highly valued. Proficiency in data visualization and BI tools is a strong plus.
• Planning & Modeling Expertise: Demonstrated experience building and managing bookings/pipeline capacity models and territory design frameworks in close partnership with Finance and Sales leadership.
• Strategic & Analytical Excellence: Ability to synthesize complex, multi-dimensional data sets into clear strategic recommendations for senior executive and board-level audiences.
• AI-Forward Mindset: Genuinely curious about and enthusiastic for the ways AI tools and automation can accelerate GTM operations, from surfacing insights faster and streamlining data workflows to drafting communications and optimizing processes at scale. You see AI as a force multiplier, not a threat, adapt quickly to new technologies as they emerge, and proactively seek ways to embed AI-driven efficiencies into your day-to-day work.
• Cross-Functional Influence: Proven track record of driving alignment and accountability across Sales, Marketing, Finance, Product, and Revenue Operations at the leadership level.
• Executive Presence: Exceptional written and verbal communication skills with the ability to present to and influence C-Suite stakeholders.
• Detail Oriented: Demonstrated aptitude to ensure data accuracy and integrity at scale, managing complex, interconnected business metrics with precision.
• Agility: Ability to manage multiple high-priority workstreams simultaneously in a fast-paced, high-growth SaaS environment without sacrificing quality or detail.

High-Level Overview

We are looking for a GTM Operations Analyst, Principal to serve as the strategic backbone of Benevity's go-to-market planning and performance infrastructure. In this senior individual contributor role, you will own our Annual GTM Planning Cycle, lead TAM/SAM analysis and territory design, and build the analytical foundation that enables confident capacity planning and data-driven board reporting. Working in close partnership with GTM Operations, Revenue Operations, Sales Leadership, Marketing, Product Marketing, Product, and Finance, you will ensure iron-clad business metric accuracy and act as the connective tissue between strategic vision and data-backed execution. The ideal candidate is a seasoned operator with deep analytical expertise, executive presence, and a proven track record of driving transformational GTM programs in a SaaS environment.

What you’ll do:

• Annual Planning Cycle Ownership: Own and lead the full Annual GTM Planning Cycle, including but not limited to bookings and pipeline capacity modeling  in close partnership with GTM Operations, Revenue Operations, and Sales Leadership, ensuring plans are grounded in data, aligned to business objectives, and built for execution.
• Total Addressable Market Analysis: Partner with Marketing, Product Marketing, Product, Finance, and Revenue Operations on Prospect and Client Total Addressable Market (TAM) and Serviceable Addressable Market (SAM) analysis to build confidence in capacity plans and inform territory design decisions.
• Territory Design: Partner with GTM Operations and Sales Leadership on territory design in accordance with TAM/SAM analysis and the capacity model, ensuring equitable, data-driven distribution of accounts and opportunities to maximize revenue potential.
• Business Metric Governance: Act as the primary liaison with Revenue Operations and Finance to ensure iron-clad accuracy of all core business metrics — including bookings, ARR, pipeline, and renewal/upsell performance — serving as the ultimate arbiter of data integrity across the GTM organization.
• GTM Capacity Plan Measurement & Board Reporting: Provide the analytical foundation for GTM Capacity Plan measurement and lead the development and automation of monthly board update materials (slide deck), translating complex operational data into clear, compelling, executive-ready narratives.
• Strategic Cross-Functional Leadership: Act as a senior thought partner to GTM and Sales Leadership, proactively identifying risks and opportunities in the business and providing data-driven recommendations that inform strategic decisions.

What you’ll bring:

• 10+ years of experience in GTM, Revenue, or Sales Operations, with demonstrated experience in annual planning, capacity modeling, and territory design in a SaaS environment.
• Technical Proficiency: Advanced knowledge of Salesforce CRM and Excel/Google Sheets required. Experience with ZoomInfo, LeanData, Cloudingo, and Clay is highly valued. Proficiency in data visualization and BI tools is a strong plus.
• Planning & Modeling Expertise: Demonstrated experience building and managing bookings/pipeline capacity models and territory design frameworks in close partnership with Finance and Sales leadership.
• Strategic & Analytical Excellence: Ability to synthesize complex, multi-dimensional data sets into clear strategic recommendations for senior executive and board-level audiences.
• AI-Forward Mindset: Genuinely curious about and enthusiastic for the ways AI tools and automation can accelerate GTM operations, from surfacing insights faster and streamlining data workflows to drafting communications and optimizing processes at scale. You see AI as a force multiplier, not a threat, adapt quickly to new technologies as they emerge, and proactively seek ways to embed AI-driven efficiencies into your day-to-day work.
• Cross-Functional Influence: Proven track record of driving alignment and accountability across Sales, Marketing, Finance, Product, and Revenue Operations at the leadership level.
• Executive Presence: Exceptional written and verbal communication skills with the ability to present to and influence C-Suite stakeholders.
• Detail Oriented: Demonstrated aptitude to ensure data accuracy and integrity at scale, managing complex, interconnected business metrics with precision.
• Agility: Ability to manage multiple high-priority workstreams simultaneously in a fast-paced, high-growth SaaS environment without sacrificing quality or detail.

High-Level Overview

We are looking for a GTM Operations Analyst, Principal to serve as the strategic backbone of Benevity's go-to-market planning and performance infrastructure. In this senior individual contributor role, you will own our Annual GTM Planning Cycle, lead TAM/SAM analysis and territory design, and build the analytical foundation that enables confident capacity planning and data-driven board reporting. Working in close partnership with GTM Operations, Revenue Operations, Sales Leadership, Marketing, Product Marketing, Product, and Finance, you will ensure iron-clad business metric accuracy and act as the connective tissue between strategic vision and data-backed execution. The ideal candidate is a seasoned operator with deep analytical expertise, executive presence, and a proven track record of driving transformational GTM programs in a SaaS environment.

What you’ll do:

• Annual Planning Cycle Ownership: Own and lead the full Annual GTM Planning Cycle, including but not limited to bookings and pipeline capacity modeling  in close partnership with GTM Operations, Revenue Operations, and Sales Leadership, ensuring plans are grounded in data, aligned to business objectives, and built for execution.
• Total Addressable Market Analysis: Partner with Marketing, Product Marketing, Product, Finance, and Revenue Operations on Prospect and Client Total Addressable Market (TAM) and Serviceable Addressable Market (SAM) analysis to build confidence in capacity plans and inform territory design decisions.
• Territory Design: Partner with GTM Operations and Sales Leadership on territory design in accordance with TAM/SAM analysis and the capacity model, ensuring equitable, data-driven distribution of accounts and opportunities to maximize revenue potential.
• Business Metric Governance: Act as the primary liaison with Revenue Operations and Finance to ensure iron-clad accuracy of all core business metrics — including bookings, ARR, pipeline, and renewal/upsell performance — serving as the ultimate arbiter of data integrity across the GTM organization.
• GTM Capacity Plan Measurement & Board Reporting: Provide the analytical foundation for GTM Capacity Plan measurement and lead the development and automation of monthly board update materials (slide deck), translating complex operational data into clear, compelling, executive-ready narratives.
• Strategic Cross-Functional Leadership: Act as a senior thought partner to GTM and Sales Leadership, proactively identifying risks and opportunities in the business and providing data-driven recommendations that inform strategic decisions.

What you’ll bring:

• 10+ years of experience in GTM, Revenue, or Sales Operations, with demonstrated experience in annual planning, capacity modeling, and territory design in a SaaS environment.
• Technical Proficiency: Advanced knowledge of Salesforce CRM and Excel/Google Sheets required. Experience with ZoomInfo, LeanData, Cloudingo, and Clay is highly valued. Proficiency in data visualization and BI tools is a strong plus.
• Planning & Modeling Expertise: Demonstrated experience building and managing bookings/pipeline capacity models and territory design frameworks in close partnership with Finance and Sales leadership.
• Strategic & Analytical Excellence: Ability to synthesize complex, multi-dimensional data sets into clear strategic recommendations for senior executive and board-level audiences.
• AI-Forward Mindset: Genuinely curious about and enthusiastic for the ways AI tools and automation can accelerate GTM operations, from surfacing insights faster and streamlining data workflows to drafting communications and optimizing processes at scale. You see AI as a force multiplier, not a threat, adapt quickly to new technologies as they emerge, and proactively seek ways to embed AI-driven efficiencies into your day-to-day work.
• Cross-Functional Influence: Proven track record of driving alignment and accountability across Sales, Marketing, Finance, Product, and Revenue Operations at the leadership level.
• Executive Presence: Exceptional written and verbal communication skills with the ability to present to and influence C-Suite stakeholders.
• Detail Oriented: Demonstrated aptitude to ensure data accuracy and integrity at scale, managing complex, interconnected business metrics with precision.
• Agility: Ability to manage multiple high-priority workstreams simultaneously in a fast-paced, high-growth SaaS environment without sacrificing quality or detail.

High-Level Overview

We are looking for a GTM Operations Analyst, Lead to own and optimize end-to-end go-to-market operations across the full revenue lifecycle, from Marketing through Closed Won to Renewal and Upsell. In this role, you will partner with cross-functional leaders across Sales, Marketing, Finance, and Revenue Operations to drive process optimization inclusive of systems integration and usage across our sales tech stack (Salesforce CRM, HubSpot, Gong, ZoomInfo, LeanData, and Clay), delivering data analysis and reporting that drives both C-Suite visibility and individual seller productivity. The ideal candidate is a strategic self-starter with deep analytical capabilities, strong cross-functional instincts, and a high orientation toward process efficiency and data accuracy.

What you’ll do:

• Full Funnel GTM Operations: Own and optimize end-to-end GTM operations across the full revenue lifecycle (from Marketing through Closed Won to Renewal and Upsell) ensuring seamless handoffs, consistent data quality, and clear accountability at each stage of the funnel.
• Cross-Functional Partnership: Partner with cross-functional leaders across Sales, Marketing, Customer Success, Finance, and Revenue Operations on process optimization, inclusive of systems integration and usage across our sales tech stack (Salesforce CRM, HubSpot, Gong, ZoomInfo, LeanData, and Clay), to drive both C-Suite visibility and individual seller productivity.
• Bookings Audit & Financial Reporting: Own and continuously optimize the monthly bookings audit in close partnership with your Revenue Operations counterpart, ensuring booking accuracy, data integrity, and timely monthly financial reporting to support executive and board-level decision-making.
• Pipeline Reviews & Bookings: Prepare for and participate in weekly Pipeline Reviews and Sales Booking Forecast meetings, delivering actionable insights that help sales leadership make informed decisions on pipeline health and deal progression.
• Executive Communications: Prepare executive communications updating the leadership team on forecast, bookings, and pipeline progress — synthesizing complex data into clear, concise, and compelling narratives.
• GTM Metric Mastery: Develop and maintain an intimate understanding of Benevity's booking calculation fields and GTM reporting metrics (including New Logo, Renewals, and Upsell/Cross-sell) and serve as a trusted subject matter expert for the broader organization.
• Process Design & Enablement: Document and provide enablement to stakeholders on GTM Operations processes, ensuring consistent adoption and understanding across the go-to-market organization.
• Performance Analytics: Deliver robust dashboards and analysis support for sales and pipeline performance using Salesforce CRM and HubSpot, generating actionable insights that drive individual seller productivity and leadership visibility.

What you’ll bring:

• 7+ years of experience in GTM, Revenue, or Sales Operations with hands-on expertise across the full revenue funnel in a SaaS or technology environment.
• Technical Proficiency: Advanced knowledge of Salesforce CRM and HubSpot is required. Experience with ZoomInfo, LeanData, Cloudingo, and Clay is highly valued.
• Analytical Excellence: Strong ability to work with complex data sets, build reports and dashboards, and translate findings into executive-ready narratives that drive action.
• AI-Forward Mindset: Genuinely curious about and enthusiastic for the ways AI tools and automation can accelerate GTM operations, from surfacing insights faster and streamlining data workflows to drafting communications and optimizing processes at scale. You see AI as a force multiplier, not a threat, adapt quickly to new technologies as they emerge, and proactively seek ways to embed AI-driven efficiencies into your day-to-day work.
• Cross-Functional Collaboration: Demonstrated experience partnering with Sales, Marketing, Finance, and Revenue Operations leadership to drive process alignment, system adoption, and accountability.
• Detail Oriented: Exceptional aptitude to clearly document requirements, processes, and business metrics, and manage assigned tasks with precision and accuracy.
• Communication Skills: Ability to distill complex operational data into clear, compelling communications for senior stakeholders and C-Suite audiences.
• Agility: Demonstrated ability to handle competing priorities in a fast-paced, high-growth environment with a strong orientation toward execution and continuous improvement.

High-Level Overview

We are looking for a GTM Operations Analyst, Lead to own and optimize end-to-end go-to-market operations across the full revenue lifecycle, from Marketing through Closed Won to Renewal and Upsell. In this role, you will partner with cross-functional leaders across Sales, Marketing, Finance, and Revenue Operations to drive process optimization inclusive of systems integration and usage across our sales tech stack (Salesforce CRM, HubSpot, Gong, ZoomInfo, LeanData, and Clay), delivering data analysis and reporting that drives both C-Suite visibility and individual seller productivity. The ideal candidate is a strategic self-starter with deep analytical capabilities, strong cross-functional instincts, and a high orientation toward process efficiency and data accuracy.

What you’ll do:

• Full Funnel GTM Operations: Own and optimize end-to-end GTM operations across the full revenue lifecycle (from Marketing through Closed Won to Renewal and Upsell) ensuring seamless handoffs, consistent data quality, and clear accountability at each stage of the funnel.
• Cross-Functional Partnership: Partner with cross-functional leaders across Sales, Marketing, Customer Success, Finance, and Revenue Operations on process optimization, inclusive of systems integration and usage across our sales tech stack (Salesforce CRM, HubSpot, Gong, ZoomInfo, LeanData, and Clay), to drive both C-Suite visibility and individual seller productivity.
• Bookings Audit & Financial Reporting: Own and continuously optimize the monthly bookings audit in close partnership with your Revenue Operations counterpart, ensuring booking accuracy, data integrity, and timely monthly financial reporting to support executive and board-level decision-making.
• Pipeline Reviews & Bookings: Prepare for and participate in weekly Pipeline Reviews and Sales Booking Forecast meetings, delivering actionable insights that help sales leadership make informed decisions on pipeline health and deal progression.
• Executive Communications: Prepare executive communications updating the leadership team on forecast, bookings, and pipeline progress — synthesizing complex data into clear, concise, and compelling narratives.
• GTM Metric Mastery: Develop and maintain an intimate understanding of Benevity's booking calculation fields and GTM reporting metrics (including New Logo, Renewals, and Upsell/Cross-sell) and serve as a trusted subject matter expert for the broader organization.
• Process Design & Enablement: Document and provide enablement to stakeholders on GTM Operations processes, ensuring consistent adoption and understanding across the go-to-market organization.
• Performance Analytics: Deliver robust dashboards and analysis support for sales and pipeline performance using Salesforce CRM and HubSpot, generating actionable insights that drive individual seller productivity and leadership visibility.

What you’ll bring:

• 7+ years of experience in GTM, Revenue, or Sales Operations with hands-on expertise across the full revenue funnel in a SaaS or technology environment.
• Technical Proficiency: Advanced knowledge of Salesforce CRM and HubSpot is required. Experience with ZoomInfo, LeanData, Cloudingo, and Clay is highly valued.
• Analytical Excellence: Strong ability to work with complex data sets, build reports and dashboards, and translate findings into executive-ready narratives that drive action.
• AI-Forward Mindset: Genuinely curious about and enthusiastic for the ways AI tools and automation can accelerate GTM operations, from surfacing insights faster and streamlining data workflows to drafting communications and optimizing processes at scale. You see AI as a force multiplier, not a threat, adapt quickly to new technologies as they emerge, and proactively seek ways to embed AI-driven efficiencies into your day-to-day work.
• Cross-Functional Collaboration: Demonstrated experience partnering with Sales, Marketing, Finance, and Revenue Operations leadership to drive process alignment, system adoption, and accountability.
• Detail Oriented: Exceptional aptitude to clearly document requirements, processes, and business metrics, and manage assigned tasks with precision and accuracy.
• Communication Skills: Ability to distill complex operational data into clear, compelling communications for senior stakeholders and C-Suite audiences.
• Agility: Demonstrated ability to handle competing priorities in a fast-paced, high-growth environment with a strong orientation toward execution and continuous improvement.

High-Level Overview

We are looking for a GTM Operations Analyst, Lead to own and optimize end-to-end go-to-market operations across the full revenue lifecycle, from Marketing through Closed Won to Renewal and Upsell. In this role, you will partner with cross-functional leaders across Sales, Marketing, Finance, and Revenue Operations to drive process optimization inclusive of systems integration and usage across our sales tech stack (Salesforce CRM, HubSpot, Gong, ZoomInfo, LeanData, and Clay), delivering data analysis and reporting that drives both C-Suite visibility and individual seller productivity. The ideal candidate is a strategic self-starter with deep analytical capabilities, strong cross-functional instincts, and a high orientation toward process efficiency and data accuracy.

What you’ll do:

• Full Funnel GTM Operations: Own and optimize end-to-end GTM operations across the full revenue lifecycle (from Marketing through Closed Won to Renewal and Upsell) ensuring seamless handoffs, consistent data quality, and clear accountability at each stage of the funnel.
• Cross-Functional Partnership: Partner with cross-functional leaders across Sales, Marketing, Customer Success, Finance, and Revenue Operations on process optimization, inclusive of systems integration and usage across our sales tech stack (Salesforce CRM, HubSpot, Gong, ZoomInfo, LeanData, and Clay), to drive both C-Suite visibility and individual seller productivity.
• Bookings Audit & Financial Reporting: Own and continuously optimize the monthly bookings audit in close partnership with your Revenue Operations counterpart, ensuring booking accuracy, data integrity, and timely monthly financial reporting to support executive and board-level decision-making.
• Pipeline Reviews & Bookings: Prepare for and participate in weekly Pipeline Reviews and Sales Booking Forecast meetings, delivering actionable insights that help sales leadership make informed decisions on pipeline health and deal progression.
• Executive Communications: Prepare executive communications updating the leadership team on forecast, bookings, and pipeline progress — synthesizing complex data into clear, concise, and compelling narratives.
• GTM Metric Mastery: Develop and maintain an intimate understanding of Benevity's booking calculation fields and GTM reporting metrics (including New Logo, Renewals, and Upsell/Cross-sell) and serve as a trusted subject matter expert for the broader organization.
• Process Design & Enablement: Document and provide enablement to stakeholders on GTM Operations processes, ensuring consistent adoption and understanding across the go-to-market organization.
• Performance Analytics: Deliver robust dashboards and analysis support for sales and pipeline performance using Salesforce CRM and HubSpot, generating actionable insights that drive individual seller productivity and leadership visibility.

What you’ll bring:

• 7+ years of experience in GTM, Revenue, or Sales Operations with hands-on expertise across the full revenue funnel in a SaaS or technology environment.
• Technical Proficiency: Advanced knowledge of Salesforce CRM and HubSpot is required. Experience with ZoomInfo, LeanData, Cloudingo, and Clay is highly valued.
• Analytical Excellence: Strong ability to work with complex data sets, build reports and dashboards, and translate findings into executive-ready narratives that drive action.
• AI-Forward Mindset: Genuinely curious about and enthusiastic for the ways AI tools and automation can accelerate GTM operations, from surfacing insights faster and streamlining data workflows to drafting communications and optimizing processes at scale. You see AI as a force multiplier, not a threat, adapt quickly to new technologies as they emerge, and proactively seek ways to embed AI-driven efficiencies into your day-to-day work.
• Cross-Functional Collaboration: Demonstrated experience partnering with Sales, Marketing, Finance, and Revenue Operations leadership to drive process alignment, system adoption, and accountability.
• Detail Oriented: Exceptional aptitude to clearly document requirements, processes, and business metrics, and manage assigned tasks with precision and accuracy.
• Communication Skills: Ability to distill complex operational data into clear, compelling communications for senior stakeholders and C-Suite audiences.
• Agility: Demonstrated ability to handle competing priorities in a fast-paced, high-growth environment with a strong orientation toward execution and continuous improvement.

High-Level Overview

Benevity is looking for a passionate and results-driven Enterprise Account Executive to join our growing Sales team. In this role, you'll own the full new logo sales cycle, from prospecting and discovery through to close, targeting enterprise organizations across all global product lines. You'll focus on building a strong pipeline, engaging senior stakeholders, and winning new clients who are ready to put corporate purpose at the center of their business strategy.

The ideal candidate brings a strong background in enterprise SaaS sales and a track record of closing complex, multi-stakeholder deals. You're comfortable engaging with C-level buyers, navigating long sales cycles, and articulating strategic value at every stage. This role includes travel of 15-20% for client meetings, industry events, and internal meetings. Success in this role requires close collaboration with teams across the business, including Client Success, Product, Finance, Marketing, and Operations, to deliver compelling client experiences and drive results. This role reports to the Regional Director of Sales and is based in North America.

What you'll do:

• Own and be accountable for net new logo revenue across an assigned enterprise territory
• Build and manage a healthy, accurate pipeline of enterprise prospects from outbound and inbound sources
• Consistently meet or exceed core metrics including pipeline coverage, stage progression, and closed new logo revenue
• Lead discovery, solution design, and executive-level presentations tailored to each prospect's goals
• Proactively identify buying signals and develop strategies to advance and close complex, multi-stakeholder deals
• Track and manage pipeline and forecast on a weekly basis
• Leverage market data, account research, and buyer behavior to prioritize and qualify opportunities
• Build and grow relationships with executive stakeholders at target accounts throughout the sales process
• Collaborate across Sales Development, Client Success, RevOps, and other functions to deliver a seamless prospect experience
• Contribute to a positive, inclusive work environment rooted in Benevity's values and commitment to DEI

What you'll bring:

• Minimum 5 years of account sales experience in a remote SaaS environment
• Proven success closing net new enterprise accounts across SMB to Fortune 500 companies
• Experience developing and growing relationships with large, complex organizations from prospect to close
• Expertise in managing and forecasting new logo pipelines, preferably in a quota-carrying sales role
• Strong executive presence and communication skills with the ability to convey strategic value to internal and external stakeholders
• Ability to navigate legal and contractual discussions across varied agreement types
• Demonstrated ability to collaborate cross-functionally across Sales, RevOps, and Client Success
• Strong process orientation, business acumen, and negotiation skills
• Willingness and ability to travel 15-20% for client meetings, industry events, and internal meetings
• High-energy, team-first mindset and adaptability in a dynamic, evolving environment

High-Level Overview

Benevity is the global leader in online workplace giving, donation matching, volunteering, and community investment software, and we are seeking a talented Staff Developer who has extensive Full Stack Development experience and can work across the boundaries of the server, client, and browser. Join our dynamic team to innovate and expand our financial engine that powers Acts of Goodness for our clients and users. This role, reporting to the Software Development Managers, plays a crucial part in shaping the technical vision and implementation of our products.

What you'll do:

• Lead the technical vision for product development, deployment, and operations
• Serve as a primary consultant on design and development within a collaborative team
• Work closely with subject matter experts, Staff Developers, architects, and other teams to drive product evolution
• Engage in solving challenging technical and business problems to advance your career.
• Access Benevity's diverse products, teams, and advanced computing resources for continuous learning and growth
• Contribute to delivering high-quality software solutions to global clients, emphasizing innovation and quality
• Embrace opportunities for professional development as a leading engineer in a supportive and inclusive environment
• Help shape how our team adopts AI-driven development practices as we evolve the way we build and ship software

What you'll bring:

• 8 + years of full-stack development experience, coupled with a continuous learning mindset
• Development experience in the financial industry is an asset
• Proven experience in building high-performance web applications, APIs, and interfaces with a strong testing discipline
• Hands-on experience with AI-assisted development tools (Cursor, Copilot, Claude, or similar) and a pragmatic approach to integrating AI into your daily workflow
• Demonstrated willingness to navigate and understand cross-domain code. Expertise with Java, PHP, Drupal, Terraform, and/or AWS, is an asset
• The ability to connect designs to implementation with an API-first approach expertise with loosely coupled systems, and domain driven design
• Comfort with abstract problem-solving and ambiguous challenges
• Experience in pragmatically designing, building, and deploying performant scalable, highly available distributed systems and cloud-based architecture and automated release pipelines
• A commitment to code quality, maintainability, testability, and scalability
• Demonstrable experience working with legacy code and the ability to optimize existing systems
• A commitment to leaving code/processes/people better than when you got there and acting as an expert leader within a technical domain
• Outstanding communication skills with a knack for translating user needs into actionable plans
• The ability to mentor and lead junior engineers and experience with helping them develop their skills and leadership abilities (and a firm belief that everyone has something to learn and teach)
• A degree in Computer Science or equivalent professional experience
• You subscribe to the paradigm that companies should be socially responsible

High-Level Overview

Benevity is looking for a passionate and results-driven Enterprise Account Executive to join our growing Sales team. In this role, you'll own the full new logo sales cycle, from prospecting and discovery through to close, targeting enterprise organizations across all global product lines. You'll focus on building a strong pipeline, engaging senior stakeholders, and winning new clients who are ready to put corporate purpose at the center of their business strategy.

The ideal candidate brings a strong background in enterprise SaaS sales and a track record of closing complex, multi-stakeholder deals. You're comfortable engaging with C-level buyers, navigating long sales cycles, and articulating strategic value at every stage. This role includes travel of 15-20% for client meetings, industry events, and internal meetings. Success in this role requires close collaboration with teams across the business, including Client Success, Product, Finance, Marketing, and Operations, to deliver compelling client experiences and drive results. This role reports to the Regional Director of Sales and is based in North America.

What you'll do:

• Own and be accountable for net new logo revenue across an assigned enterprise territory
• Build and manage a healthy, accurate pipeline of enterprise prospects from outbound and inbound sources
• Consistently meet or exceed core metrics including pipeline coverage, stage progression, and closed new logo revenue
• Lead discovery, solution design, and executive-level presentations tailored to each prospect's goals
• Proactively identify buying signals and develop strategies to advance and close complex, multi-stakeholder deals
• Track and manage pipeline and forecast on a weekly basis
• Leverage market data, account research, and buyer behavior to prioritize and qualify opportunities
• Build and grow relationships with executive stakeholders at target accounts throughout the sales process
• Collaborate across Sales Development, Client Success, RevOps, and other functions to deliver a seamless prospect experience
• Contribute to a positive, inclusive work environment rooted in Benevity's values and commitment to DEI

What you'll bring:

• Minimum 5 years of account sales experience in a remote SaaS environment
• Proven success closing net new enterprise accounts across SMB to Fortune 500 companies
• Experience developing and growing relationships with large, complex organizations from prospect to close
• Expertise in managing and forecasting new logo pipelines, preferably in a quota-carrying sales role
• Strong executive presence and communication skills with the ability to convey strategic value to internal and external stakeholders
• Ability to navigate legal and contractual discussions across varied agreement types
• Demonstrated ability to collaborate cross-functionally across Sales, RevOps, and Client Success
• Strong process orientation, business acumen, and negotiation skills
• Willingness and ability to travel 15-20% for client meetings, industry events, and internal meetings
• High-energy, team-first mindset and adaptability in a dynamic, evolving environment

High-Level Overview

Benevity is hiring a Growth Marketing Manager to own paid media and organic discovery as a connected growth engine, with a strong focus on account-based marketing (ABM) and strategic accounts. This role will report to the Sr. Manager, Digital Marketing on Benevity’s Growth Marketing team.

This role is responsible for building awareness with Tier 1 and Tier 2 target accounts, capturing intent signals, and influencing pipeline through integrated paid media, SEO, AEO and GEO strategies. This role is ideal for a hands-on marketer who wants to learn fast, test aggressively and grow into broader ownership, while partnering closely with sales, product marketing, marketing ops and ABM stakeholders.

What you'll do:

Paid media 

• Plan, execute, and optimize paid media programs across:
• Paid search
• Paid social (especially LinkedIn)
• Retargeting
• Prioritize Tier 1 and Tier 2 target accounts and high-intent audiences
• Balance awareness, intent capture, and efficiency across long sales cycles
• Monitor performance daily and proactively course-correct inefficiencies
• Partner with sales and ops to improve lead quality and pipeline influence

Organic search (SEO, AEO, GEO)

• Support and execute organic discovery strategy, including:
• SEO fundamentals
• Answer Engine Optimization (AEO)
• Generative Engine Optimization (GEO)
• Optimize content to answer buyer questions clearly and accurately
• Help ensure Benevity appears favorably in AI-powered search experiences
• Partner with content and product marketing to structure content for authority and trust
• Identify keyword gaps and provide recommendations for new, high-authority content

Measurement, learning & optimization

• Track performance against baselines and identify trends over time
• Measure success beyond traffic and CPL, including:
• Qualified leads
• Pipeline influence
• Account warming signals
• Contribute to dashboards and reporting in HubSpot
• Turn insights into clear, actionable recommendations and drive follow-through on next steps

Experimentation & Growth

• Run structured experiments to identify what works and why
• Test new:
• Audiences
• Ad formats
• Content structures
• Messaging hypotheses
• Use winning insights to drive core strategy while maintaining testing momentum
• Help evolve strategy toward an 80/20 performance-to-experimentation model

Cross-functional partnership

• Work closely with:
• Demand Gen/ABM team on campaign strategy and execution
• Sales and BDR teams on account priorities and feedback
• Marketing Ops on attribution, tracking and data quality
• Communicate clearly when inputs or alignment are missing

What you'll bring:

• 3–5 years of experience in growth, performance or digital marketing
• Hands-on experience managing paid media campaigns
• Working knowledge of SEO fundamentals
• Strong analytical and problem-solving skills
• Comfort working with performance data and dashboards
• Ability to communicate clearly about what’s working and what’s not
• Exposure to long sales cycles and account-based marketing
• Ideal tech stack experience: HubSpot, 6Sense, Google Ads, Google Search Console, LinkedIn Ads, YouTube, Semrush, Hockeystack

High-Level Overview

Benevity is hiring a Growth Marketing Manager to own paid media and organic discovery as a connected growth engine, with a strong focus on account-based marketing (ABM) and strategic accounts. This role will report to the Sr. Manager, Digital Marketing on Benevity’s Growth Marketing team.

This role is responsible for building awareness with Tier 1 and Tier 2 target accounts, capturing intent signals, and influencing pipeline through integrated paid media, SEO, AEO and GEO strategies. This role is ideal for a hands-on marketer who wants to learn fast, test aggressively and grow into broader ownership, while partnering closely with sales, product marketing, marketing ops and ABM stakeholders.

What you'll do:

Paid media 

• Plan, execute, and optimize paid media programs across:
• Paid search
• Paid social (especially LinkedIn)
• Retargeting
• Prioritize Tier 1 and Tier 2 target accounts and high-intent audiences
• Balance awareness, intent capture, and efficiency across long sales cycles
• Monitor performance daily and proactively course-correct inefficiencies
• Partner with sales and ops to improve lead quality and pipeline influence

Organic search (SEO, AEO, GEO)

• Support and execute organic discovery strategy, including:
• SEO fundamentals
• Answer Engine Optimization (AEO)
• Generative Engine Optimization (GEO)
• Optimize content to answer buyer questions clearly and accurately
• Help ensure Benevity appears favorably in AI-powered search experiences
• Partner with content and product marketing to structure content for authority and trust
• Identify keyword gaps and provide recommendations for new, high-authority content

Measurement, learning & optimization

• Track performance against baselines and identify trends over time
• Measure success beyond traffic and CPL, including:
• Qualified leads
• Pipeline influence
• Account warming signals
• Contribute to dashboards and reporting in HubSpot
• Turn insights into clear, actionable recommendations and drive follow-through on next steps

Experimentation & Growth

• Run structured experiments to identify what works and why
• Test new:
• Audiences
• Ad formats
• Content structures
• Messaging hypotheses
• Use winning insights to drive core strategy while maintaining testing momentum
• Help evolve strategy toward an 80/20 performance-to-experimentation model

Cross-functional partnership

• Work closely with:
• Demand Gen/ABM team on campaign strategy and execution
• Sales and BDR teams on account priorities and feedback
• Marketing Ops on attribution, tracking and data quality
• Communicate clearly when inputs or alignment are missing

What you'll bring:

• 3–5 years of experience in growth, performance or digital marketing
• Hands-on experience managing paid media campaigns
• Working knowledge of SEO fundamentals
• Strong analytical and problem-solving skills
• Comfort working with performance data and dashboards
• Ability to communicate clearly about what’s working and what’s not
• Exposure to long sales cycles and account-based marketing
• Ideal tech stack experience: HubSpot, 6Sense, Google Ads, Google Search Console, LinkedIn Ads, YouTube, Semrush, Hockeystack

High-Level Overview

Benevity is on a dynamic growth trajectory, where embracing change is part of our DNA. We're on the lookout for a Full-Stack Senior Software Developer who thrives in a fast-paced environment and values collaboration in a diverse and inclusive team setting. The ideal candidate will have a robust background in software development, including expertise in AI-first development, debugging, code review, and testing. You’ll have strong experience working with efficient data processing in cloud infrastructure. You will contribute to the building of financial services that empower companies (and their employees) to take social action across the globe. Your contributions will not only involve working closely with technical leaders and various teams to exceed client expectations but also providing mentorship to enhance the team's technical skills and foster a culture of high performance.

We’re looking for a Senior Software Developer skilled in full stack development to join our Product & Engineering team. In this role, you'll contribute to the development and enhancement of our innovative platform, collaborating closely with our Product Managers and Key Partners to ensure our Impact Platform offers a best-in class user experience for creating social impact. You will help advance the Financial Engine that enables some of the world’s leading companies to engage their employees and customers to find purpose while doing good in the world.

What you'll do:

• Focus on crafting production-level code that is clean, modular, and thoroughly documented, while strictly adhering to coding standards, quality controls and best practices
• Make AI a natural extension of your engineering practice, proactively exploring and implementing new AI applications across development workflows to increase velocity and quality.
• Engage in collaborative efforts to define and document requirements, ensuring clarity, task breakdown, and accurate time estimates
• Optimize and iterate on prompts and agentic workflows to reduce friction in the SDLC; analyze usage patterns to maximize value and share these findings to help the team measure AI impact.
• Engage in research and the creation of proofs of concept to support reliable implementation plans, including the instruction of single and multi-agent systems to execute complex, multi-step workflows in sequence.
• Take a leadership role in work refinement and planning sessions, guiding development strategies and promoting an efficient software development life cycle (SDLC)
• Ensure the highest quality of software through meticulous testing and debugging, aligning with our standards for completion
• Develop and maintain models for data, software, and network architecture that meet organizational standards and promote effective information exchange
• Lead in identifying and analyzing the root causes of issues during testing phases and incident management. Innovate in testing by designing and implementing comprehensive test cases, including automating integration tests within the CI/CD pipeline to enhance early detection (embodying a shift-left approach)
• Actively participate in code reviews to elevate code quality and maintain consistency across projects. Work on optimizing and refactoring existing systems and legacy code to boost performance and scalability
• Oversee the CI/CD pipeline management for swift and secure code deployment.
• Regularly monitor the performance, security, and user experience of all applications under your team's purview, identifying and addressing areas for improvement with a focus on continuous enhancement

What you'll bring:

• Computer Science degree or equivalent experience, bringing over 7 years of experience in high-performance, full-stack software development 
• Extensive expertise in Java, SpringBoot, Python, Vue.js, Docker, and Jenkins
• Demonstrated experience in Prompt Engineering and the orchestration of AI agents to automate repetitive engineering tasks.
• Experience with FinSys (orchestration and movement of money across the globe and the associated financial controls) 
• 5+ years in AWS, covering a broad range of services from API Gateway to Terraform
• Advanced database design across SQL and NoSQL databases
• Expertise in developing APIs (OpenAPI, JSON:API, GraphQL)
• Experience working with legacy systems, optimizing existing software, and fostering a growth mindset
• Strong communication skills are essential for understanding user needs and translating them into effective solutions

As a senior technology leader, you will help build our technology platform to enable 10 million change-makers to deliver a billion acts of goodness by 2025. We seek a platform-first Architect to lead enterprise patterns for reliable, governed, AI-driven, and cost-effective solutions at scale across our technology portfolio. You will design how data flows across the company, from ingestion to consumption, while ensuring our AI systems are secure, auditable, and maintainable. This role requires practical systems thinking and the ability to influence senior engineers and leadership toward consistent, enterprise-wide architecture outcomes that align our data and AI strategy with broader business goals.

If you're passionate about leveraging modern technology, data and AI for positive impact and eager to contribute to a mission-driven organization, we want to hear from you.

What you will do:

• Develop and maintain end-to-end tracks with our data and AI focus technology strategy and architectural portfolio
• Mentor engineers and technical leadership by providing clear patterns, ensuring adherence to architectural patterns, and offering hands-on guidance for complex implementations
• Lead architecture decisioning through Architecture Decision Records (ADRs), standards, and design reviews
• Oversee architectural reviews, code reviews, and system performance analysis to ensure quality standards and sustainable delivery momentum
• Foster a culture of collaboration, knowledge sharing, and continuous learning through mentorship, team collaboration, and workshops
• Enable governed data consumption through clear data contracts, curated datasets, and consistent serving patterns including domain marts
• Standardize end-to-end data flow patterns including ingestion, transformation, storage, serving, and retirement with repeatable templates
• Set platform standards for orchestration and reliability including SLAs, retries, idempotency, backfills, runbooks, and operational dashboards
• Establish enterprise data quality practices including critical data elements, quality rules, validation layers, monitoring, and issue triage workflows
• Drive governance-by-design by embedding metadata, lineage, classification, and ownership into platform patterns
• Drive adoption of AI governance architecture for agentic solutions including controls for data privacy and model lifecycle
• Define AIOps standards ensuring AI systems have traceability, quality measurement, incident response readiness, and cost guardrails
• Collaborate with stakeholders and product management to identify, prioritize, and mitigate technical risks and challenges
• Stay informed about industry regulations, security standards, and compliance requirements to ensure solutions meet necessary standards

What you’ll bring:

• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field
• 7+ years in software development methodologies, architecture, and implementation of large scale enterprise systems
• 4+ years focused on data engineering, data management, or data platform architecture and designing AI solutions including AIOps practices
• Structured problem solving to turn ambiguous requirements into scalable, low-cost solution patterns
• Ability to think strategically while paying close attention to technical details
• Proven experience building or evolving an enterprise data platform including standards and adoption across multiple teams
• Demonstrated ability to design governance-ready AI solutions including evaluation strategies, privacy safeguards, and auditability
• Strong expertise in system architecture, cloud computing, distributed systems, and integration technologies
• High bar for operational readiness, actionable documentation, and treating governance as a built-in platform feature
• Deep experience across modern data platform capabilities including AWS Glue, Step Functions, Airflow, dbt, Spark, and Snowflake
• Proficiency in programming and analytics using Python, SQL, and Jupyter Notebooks
• Experience with agentic frameworks such as LangChain, LlamaIndex, or LangGraph and AIOps tooling like LangFuse
• Familiarity with Agile development methodologies and the ability to adapt to a fast-paced environment
• Strong understanding of security principles, performance optimization, scalability, and reliability
• Demonstrated influence towards simplicity and repeatability in architecture

Nice to Have:

• Experience operating in regulated environments, (SOC2, ISO 27001, or GDPR).
• Familiarity with federated domain ownership models, where domains ship data products while the platform provides shared standards and tooling.
• Experience designing and scaling platform observability for data pipelines, streaming systems, and AI services.
• Familiarity with medallion architecture patterns
• Experience in modern data platform capabilities, including:
• Streaming: Apache Kafka, AWS MSK, AWS Kinesis, GCP Pub/Sub
• Metadata and governance: DataHub, Atlan or similar

High-Level Overview

As the Manager, Business Applications at Benevity, you will oversee the integration and efficiency of our business applications and systems. Your role is pivotal in ensuring that our technology solutions align with operational goals and strategies, driving productivity, streamlining processes, and facilitating data-driven decision-making. You will lead a team responsible for the analysis, implementation, and improvement of business systems, ensuring they support Benevity's mission to empower companies and their employees to make a positive impact.

You will also be responsible for managing cross-functional steering committees, developing system roadmaps, and overseeing backlog management. Additionally, this role will involve leveraging business intelligence to support strategic initiatives, developing and refining operational processes, and establishing key metrics and reporting frameworks to measure success and drive continuous improvement.

What you'll do:

• System Management & Maintenance: Oversee the implementation, configuration, and optimization of business systems to ensure alignment with organizational objectives, while leading the back-office systems team responsible for ongoing support.
• Project & Roadmap Management: Lead system-related projects (upgrades, migrations, new implementations), develop and maintain system roadmaps, and manage backlogs, ensuring initiatives align with business priorities and strategic goals.
• Process Improvement & Automation: Develop, refine, and manage operational processes to improve efficiency, recommend automation, and enhance workflows for better business outcomes.
• Business Intelligence & Data Management: Utilize BI tools to analyze data, generate insights, establish KPIs, ensure data integrity, and develop reporting frameworks to support strategic decision-making.
• Cross-Functional Collaboration & Governance: Lead cross-functional steering committees, ensuring business systems align with organizational priorities, collaborating with GTM, Finance, Client Success, Engineering, Technology Operations, and Data Governance.
• User Support & Training: Provide technical support, develop training programs, and drive system adoption to enhance proficiency across the organization.
• Compliance & Security: Ensure business systems comply with industry regulations and security policies, conducting audits, risk assessments, and proactive data protection initiatives.
• Team Leadership & Development: Oversee team performance, provide mentorship, and support professional growth while staying informed on industry trends and emerging technologies.
• Strategic Planning & Innovation: Drive strategic planning for system and integration enhancements, develop an integration strategy and roadmap, and maintain business system integrations through Workato to ensure seamless data flow.

What you'll bring:

• Bachelor's degree in Business, Computer Science, Information Systems, or a related field.
• Proven experience with system integration, project management, and process improvement.
• Strong understanding of business intelligence, data management, compliance, and security standards.
• Experience managing cross-functional committees and aligning business systems with organizational strategy.
• Excellent leadership, communication, and interpersonal skills.
• Ability to align technology solutions with business objectives and Benevity's mission.
  
  

  Operations - Ashley Tedham:

  "After 10+ years working in the non-profit space, I started looking for a meaningful challenge, one that continued to allow me to serve the broader community, while learning a different set of skills. I was introduced to a few people at Benevity and after several months of exploring different opportunities I was approached by Caleb Wall, who invited me to join the Global Team at Benevity. What a journey it has been! In just 2.5 years I grew from a Senior Analyst, to Acting Manager, to Manager to Director of the Global Team. The challenging opportunities that Benevity provided along with the mentorship and support of my colleagues and people leaders allowed me to grow into my dream job, helping me to expand my skill-set and level-up my impact! It hasn't been easy - but it's become the most fulfilling position I have ever had." 

  Ashley Tedham, Director, Global Operations & Foundation Partnerships

High-Level Overview

Benevity is on a dynamic growth trajectory, where embracing change is part of our DNA. We're on the lookout for a Senior Software Developer who thrives in a fast-paced environment and values collaboration in a diverse and inclusive team setting. The ideal candidate will have a robust background in software development, including expertise in debugging, code review, and testing. You'll play a pivotal role in tackling complex challenges, designing, and developing innovative solutions, and leading projects from conception to delivery. Your contributions will not only involve working closely with technical leaders and various teams to exceed client expectations but also providing mentorship to enhance the team's technical skills and foster a culture of high performance.

We are committed to diversity and inclusion, inviting applications from candidates with a range of professional experiences. We encourage you to apply, even if you don't meet every criterion listed, and join us in our mission to drive positive change.

What you'll do:

• Focus on crafting production-level code that is clean, modular, and thoroughly documented, while strictly adhering to coding standards and best practices
• Engage in collaborative efforts to define and document requirements, ensuring clarity, task breakdown, and accurate time estimates
• Engage in research and the creation of proofs of concept to support reliable implementation plans and foster team confidence
• Take a leadership role in sprint refinement and planning sessions, guiding development strategies and promoting an efficient software development life cycle (SDLC)
• Ensure the highest quality of software through meticulous testing and debugging, aligning with our standards for completion
• Develop and maintain models for data, software, and network architecture that meet organizational standards and promote effective information exchange
• Lead in identifying and analyzing the root causes of issues during testing phases and incident management. Innovate in testing by designing and implementing comprehensive test cases, including automating integration tests within the CI/CD pipeline to enhance early detection (embodying a shift-left approach)
• Actively participate in code reviews to elevate code quality and maintain consistency across projects. Work on optimizing and refactoring existing systems and legacy code to boost performance and scalability
• Oversee the CI/CD pipeline management for swift and secure code deployment.
• Regularly monitor the performance, security, and user experience of all applications under your team's purview, identifying and addressing areas for improvement with a focus on continuous enhancement

What you'll bring:

• Seeking a candidate with a Computer Science degree or equivalent experience, bringing over 5+ years of experience in high-performance, full-stack software development

• You should have extensive expertise in OOP concepts, Java, SpringBoot, Python, Vue.js, Docker, and Jenkins, with additional skills in Drupal and PHP considered a plus
• Experience with UIAM (User Identity and Access Management), including authentication, authorization, and user lifecycle management  considered a plus
• Your experience should also include 5+ years in AWS, covering a broad range of services from API Gateway to Terraform
• Your skill set should encompass advanced database design across SQL and NoSQL databases, expertise in developing APIs (OpenAPI, JSON:API, GraphQL), and proficiency in Git and platforms like BitBucket/GitHub for version control and collaboration
• We value problem-solving skills, especially in ambiguous situations, and the ability to design, build, and deploy scalable and resilient systems
• Quality is paramount; we expect a demonstrated pride in delivering high-quality, maintainable, and scalable software
• Your experience should also include working with legacy systems, optimizing existing software, and fostering a growth mindset to continually improve code quality and processes
• Strong communication skills are essential for understanding user needs and translating them into effective solutions
• We encourage candidates who are committed to continuous learning, process optimization, and mentoring within a diverse and inclusive team environment

As a senior technology leader, you will help build our technology platform to enable 10 million change-makers to deliver a billion acts of goodness by 2025. We seek a platform-first Architect to lead enterprise patterns for reliable, governed, AI-driven, and cost-effective solutions at scale across our technology portfolio. You will design how data flows across the company, from ingestion to consumption, while ensuring our AI systems are secure, auditable, and maintainable. This role requires practical systems thinking and the ability to influence senior engineers and leadership toward consistent, enterprise-wide architecture outcomes that align our data and AI strategy with broader business goals.

If you're passionate about leveraging modern technology, data and AI for positive impact and eager to contribute to a mission-driven organization, we want to hear from you.

What you will do:

• Develop and maintain end-to-end tracks with our data and AI focus technology strategy and architectural portfolio
• Mentor engineers and technical leadership by providing clear patterns, ensuring adherence to architectural patterns, and offering hands-on guidance for complex implementations
• Lead architecture decisioning through Architecture Decision Records (ADRs), standards, and design reviews
• Oversee architectural reviews, code reviews, and system performance analysis to ensure quality standards and sustainable delivery momentum
• Foster a culture of collaboration, knowledge sharing, and continuous learning through mentorship, team collaboration, and workshops
• Enable governed data consumption through clear data contracts, curated datasets, and consistent serving patterns including domain marts
• Standardize end-to-end data flow patterns including ingestion, transformation, storage, serving, and retirement with repeatable templates
• Set platform standards for orchestration and reliability including SLAs, retries, idempotency, backfills, runbooks, and operational dashboards
• Establish enterprise data quality practices including critical data elements, quality rules, validation layers, monitoring, and issue triage workflows
• Drive governance-by-design by embedding metadata, lineage, classification, and ownership into platform patterns
• Drive adoption of AI governance architecture for agentic solutions including controls for data privacy and model lifecycle
• Define AIOps standards ensuring AI systems have traceability, quality measurement, incident response readiness, and cost guardrails
• Collaborate with stakeholders and product management to identify, prioritize, and mitigate technical risks and challenges
• Stay informed about industry regulations, security standards, and compliance requirements to ensure solutions meet necessary standards

What you’ll bring:

• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field
• 7+ years in software development methodologies, architecture, and implementation of large scale enterprise systems
• 4+ years focused on data engineering, data management, or data platform architecture and designing AI solutions including AIOps practices
• Structured problem solving to turn ambiguous requirements into scalable, low-cost solution patterns
• Ability to think strategically while paying close attention to technical details
• Proven experience building or evolving an enterprise data platform including standards and adoption across multiple teams
• Demonstrated ability to design governance-ready AI solutions including evaluation strategies, privacy safeguards, and auditability
• Strong expertise in system architecture, cloud computing, distributed systems, and integration technologies
• High bar for operational readiness, actionable documentation, and treating governance as a built-in platform feature
• Deep experience across modern data platform capabilities including AWS Glue, Step Functions, Airflow, dbt, Spark, and Snowflake
• Proficiency in programming and analytics using Python, SQL, and Jupyter Notebooks
• Experience with agentic frameworks such as LangChain, LlamaIndex, or LangGraph and AIOps tooling like LangFuse
• Familiarity with Agile development methodologies and the ability to adapt to a fast-paced environment
• Strong understanding of security principles, performance optimization, scalability, and reliability
• Demonstrated influence towards simplicity and repeatability in architecture

Nice to Have:

• Experience operating in regulated environments, (SOC2, ISO 27001, or GDPR).
• Familiarity with federated domain ownership models, where domains ship data products while the platform provides shared standards and tooling.
• Experience designing and scaling platform observability for data pipelines, streaming systems, and AI services.
• Familiarity with medallion architecture patterns
• Experience in modern data platform capabilities, including:
• Streaming: Apache Kafka, AWS MSK, AWS Kinesis, GCP Pub/Sub
• Metadata and governance: DataHub, Atlan or similar

High-Level Overview

Benevity is on a dynamic growth trajectory, where embracing change is part of our DNA. We're on the lookout for a Full-Stack Senior Software Developer who thrives in a fast-paced environment and values collaboration in a diverse and inclusive team setting. The ideal candidate will have a robust background in software development, including expertise in AI-first development, debugging, code review, and testing. You’ll have strong experience working with efficient data processing in cloud infrastructure. You will contribute to the building of financial services that empower companies (and their employees) to take social action across the globe. Your contributions will not only involve working closely with technical leaders and various teams to exceed client expectations but also providing mentorship to enhance the team's technical skills and foster a culture of high performance.

We’re looking for a Senior Software Developer skilled in full stack development to join our Product & Engineering team. In this role, you'll contribute to the development and enhancement of our innovative platform, collaborating closely with our Product Managers and Key Partners to ensure our Impact Platform offers a best-in class user experience for creating social impact. You will help advance the Financial Engine that enables some of the world’s leading companies to engage their employees and customers to find purpose while doing good in the world.

What you'll do:

• Focus on crafting production-level code that is clean, modular, and thoroughly documented, while strictly adhering to coding standards, quality controls and best practices
• Make AI a natural extension of your engineering practice, proactively exploring and implementing new AI applications across development workflows to increase velocity and quality.
• Engage in collaborative efforts to define and document requirements, ensuring clarity, task breakdown, and accurate time estimates
• Optimize and iterate on prompts and agentic workflows to reduce friction in the SDLC; analyze usage patterns to maximize value and share these findings to help the team measure AI impact.
• Engage in research and the creation of proofs of concept to support reliable implementation plans, including the instruction of single and multi-agent systems to execute complex, multi-step workflows in sequence.
• Take a leadership role in work refinement and planning sessions, guiding development strategies and promoting an efficient software development life cycle (SDLC)
• Ensure the highest quality of software through meticulous testing and debugging, aligning with our standards for completion
• Develop and maintain models for data, software, and network architecture that meet organizational standards and promote effective information exchange
• Lead in identifying and analyzing the root causes of issues during testing phases and incident management. Innovate in testing by designing and implementing comprehensive test cases, including automating integration tests within the CI/CD pipeline to enhance early detection (embodying a shift-left approach)
• Actively participate in code reviews to elevate code quality and maintain consistency across projects. Work on optimizing and refactoring existing systems and legacy code to boost performance and scalability
• Oversee the CI/CD pipeline management for swift and secure code deployment.
• Regularly monitor the performance, security, and user experience of all applications under your team's purview, identifying and addressing areas for improvement with a focus on continuous enhancement

What you'll bring:

• Computer Science degree or equivalent experience, bringing over 7 years of experience in high-performance, full-stack software development 
• Extensive expertise in Java, SpringBoot, Python, Vue.js, Docker, and Jenkins
• Demonstrated experience in Prompt Engineering and the orchestration of AI agents to automate repetitive engineering tasks.
• Experience with FinSys (orchestration and movement of money across the globe and the associated financial controls) 
• 5+ years in AWS, covering a broad range of services from API Gateway to Terraform
• Advanced database design across SQL and NoSQL databases
• Expertise in developing APIs (OpenAPI, JSON:API, GraphQL)
• Experience working with legacy systems, optimizing existing software, and fostering a growth mindset
• Strong communication skills are essential for understanding user needs and translating them into effective solutions