What you’ll do 

Pindrop is looking for a high-performing Senior Platform Product Manager to drive strategy and development for the Pindrop Platform — the shared foundation that powers our products (Protect, Passport, and Pulse) and a set of platform capabilities exposed directly to customers, such as Pindrop Intelligence. You’ll ensure that our platform is scalable, reliable, easy to build on, and delivers differentiated value both to internal product teams and to customers consuming platform features directly.

Market analysis & customer insight

• Stay ahead of competitive and industry trends in platforms, data products, and developer ecosystems.Partner with Product and GTM teams to understand how Protect, Passport, Pulse and other product lines depend on the Pindrop Platform today and what they will need next.
• Regularly engage with customers and partners who consume platform capabilities (e.g., Pindrop Intelligence APIs, data services) to understand use cases, workflows, and unmet needs.
• Manage organization goals, business metrics, and KPIs for the platform, including adoption, reliability, performance, and developer experience.
• Operate internal and external steering forums to align stakeholders on priorities and investments for the platform.

Vision & roadmap for the Pindrop Platform

• Set the overall vision, strategy, and success measures for the Pindrop Platform as a product in its own right.
• Define how shared platform capabilities (data, AI/ML services, APIs, integrations, observability, security, entitlements, and configuration) evolve to support Protect, Passport, Pulse and future products.
• Own and maintain prioritized platform roadmaps, balancing foundational investments (scalability, reliability, security, cost efficiency) with new capabilities and externalized features like Pindrop Intelligence.
• Write clear user and system narratives that describe how internal product teams, and end customers will interact with Pindrop Platform capabilities.
• Define, document, and communicate objectives, requirements, and constraints for platform initiatives and releases.
• Engage with executive and cross-functional stakeholders to obtain buy-in, make tradeoffs, and raise escalations when needed.

Execution & delivery

• Drive end-to-end execution for platform initiatives, from discovery and design through delivery and launch.
• Work with engineering and engineering leadership to design and deliver high-quality, continuous releases of platform services, APIs, and data products.
• Manage platform capabilities across their lifecycle, from initial MVPs to scaled, hardened services adopted across multiple products.
• Integrate new technology from research and product teams into the platform in a way that is reusable, well-abstracted, and easy to adopt.
• Collaborate with go-to-market partners to position platform capabilities (such as Pindrop Intelligence) and accelerate customer adoption and time to value.
• Partner with marketing to set positioning and develop market-facing materials, demos, and content for platform features where they are directly consumed by customers.
• Grow platform adoption and influence by assisting Sales, Customer Success, and Solutions Engineering with identifying key customer segments, building pipeline, and closing opportunities where platform capabilities are a differentiator.

Who you are

• You are passionate about platforms, APIs, and developer experiences, and you understand how strong platform strategy accelerates product teams and unlocks new customer value.
• You care deeply about security, reliability, and performance, and you are comfortable working in a space that spans voice, identity, fraud, and AI/ML-powered intelligence.
• You have a high degree of integrity and trustworthiness.
• You have a strong sense of personal ownership and responsibility in accomplishing the organization’s goals.
• You are entrepreneurial with a high level of energy, dedication, and an unrelenting drive to succeed and win.
• You are resilient in the face of challenges, change, and ambiguity.
• You are optimistic and believe that you can make a problem into a solution.
• You are resourceful, excited to uncover innovative solutions and teach yourself something new when needed.
• You take accountability, do the things you say you’ll do, under-promise and over-deliver.
• You are nimble and adaptable when priorities change and continue to see the “forest through the trees”.

Your skill-set

• 5–7 years of product management experience in B2B SaaS, with significant time spent on platform, infrastructure, or shared services (e.g., data platforms, API platforms, developer platforms, or similar).
• Experience working with cloud-native architectures and highly distributed systems; familiarity with how platform decisions impact reliability, performance, cost, and security.
• Proven experience defining and executing go-to-market strategy for platform or API / data products, including positioning, packaging, pricing, and launch planning.
• Demonstrated ability to partner closely with Sales, Marketing, Customer Success, and Solutions Engineering to translate platform capabilities into clear value propositions, customer narratives, and enablement.
• Experience creating and scaling internal platforms that serve multiple product teams or business units, OR externalized platforms / APIs used directly by customers and partners.
• Technical background or strong technical fluency; you can work closely with engineering on APIs, data models, integration patterns, and system tradeoffs would be a big plus.
• Experience within a SaaS company required; experience in security, identity, fraud, or risk is a plus but not required.
• Proven track record of successful product or platform launches and meaningful impact on adoption, usage, or business outcomes.
• Comfortable rolling up your sleeves to dig into details, understand edge cases, or help unblock teams.
• Strong leadership and communication skills — you can bring clarity to complex technical topics and drive alignment across engineering, product, GTM, and executive stakeholders.
• Transparent and open about what works and what doesn’t; you use data and feedback to iterate quickly.

Within 30 days, you’ll

• Complete onboarding and understand Pindrop as a product portfolio and the voice security space.
• Learn the core capabilities of the Pindrop Platform and how Protect, Passport, and Pulse are built on top of it.
• Meet your key partners across Product, Platform Engineering, Protect/Passport/Pulse teams, Sales, Marketing, Customer Success, and Solutions Engineering.
• Review existing platform roadmaps, customer feedback, and GTM materials for platform features (including Pindrop Intelligence).

Within 60 days, you’ll

• Refine and socialize a clear problem/opportunity framing for your initial focus areas on the Pindrop Platform.
• Own and update a portion of the platform roadmap, aligning it with product needs and GTM priorities.
• Lead discovery with internal product teams and select customers/partners to validate requirements for upcoming platform initiatives.
• Collaborate with GTM partners to shape positioning, messaging, and launch plans for at least one upcoming platform or Pindrop Intelligence enhancement.

Within 90 days, you’ll

• Fully own a meaningful slice of the Pindrop Platform roadmap and associated KPIs.
• Drive at least one platform initiative from definition through execution, partnering closely with engineering and GTM teams.
• Establish lightweight rituals (reviews, steering, reporting) that bring clarity to platform priorities, tradeoffs, and status.
• Identify and propose medium-term platform and GTM bets that can unlock new value for products and customers.

What’s in it for you 

As a Pindropper, you join a rapidly growing company making technology more human with the power of voice. You will work alongside some of the best and brightest. We’re a passionate group committed to excellence - but that doesn’t stop us from enjoying the journey as a team with chess and poker tournaments, catered lunches and happy hours, wellness programming, and more. Because we take our jobs seriously, we add in time for rest with Unlimited PTO, Focus Thursday, and Company-wide Rest Days. 

What we offer 

As part of Pindrop, you’ll directly influence our products and contribute to shaping the future of voice security. We invest in great people and support them with great benefits:

• Competitive compensation, including equity for all employees
• Unlimited Paid Time Off (PTO)
• Remote-first culture

This position is contracted through Alcor BPO.

#LI-Remote

Growe is a leading business advisory and services group in iGaming and Entertainment. We are creators of strategies that work and solutions that scale. Combining strategic vision with hands-on expertise, we help businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth.

Our expertise spans across key areas: from business and brand strategy development to market research, marketing solutions, IT customization, organizational structuring, and talent management. We partner with our clients to turn challenges into competitive advantages, ensuring successful market entries and long-term global expansion.

At Growe, there are no limits to our ambitions! We boldly break stereotypes and strive for unparalleled achievements in an ever-changing industry. 

Are you ready to grow with us?

Growe welcomes those who are excited to:

• Work with high-risk and complex KYC cases independently; 

• Dive into KYC/AML activity, fraud prevention, and enhanced due diligence (EDD);

• Analyze customer verification data (IDs, proof of address, payment methods) and identify inconsistencies or manipulation;

• Influence risk processes and contribute to continuous improvements;

• Work in a rotating 5/2 schedule (09:00 – 18:00, EET);

• Collaborate with cross-functional teams (Risk, Compliance, Payments, Product).

We need your professional experience:

• 2 + years of experience in KYC/AML, compliance, fraud prevention, or EDD within fintech, gambling, or banking environments;

• Understand KYC/AML regulations and risk-based approaches;

• Experience working with KYC/AML tools and back-office systems (e.g., FairPlay or similar platforms);

• At least an intermediate level of English.

We appreciate if you have those personal features:

• Ownership, responsibility, adaptability;

• Strong analytical skills and attention to detail;

• Proactivity and focus on self-search solutions;

• Good communication and team player skills.

We are seeking those who align with our core values:

• GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals;

• DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success;

• BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.

What we offer:

• Medical insurance and financial aid;

• Benefit Cafeteria (compensation for the gym/stomatology/psychological service & etc.);

• 100 % paid sick leaves;

• Paid vacation;

• Annual salary review (based on performance);

• Quarter bonuses according to the company’s policy;

• Individual annual training budget which allows to visit paid conferences, training sessions, English lessons, workshops, etc.;

• Growe University (Leadership Programs, Knowledge sharing, Webinars, etc.);

• Personal development plan;

• Corporate events and team-building activities;

• Growe Care (Well-being Program).

Growe welcomes those who are excited to:

• Work with high-risk and complex KYC cases independently; 

• Dive into KYC/AML activity, fraud prevention, and enhanced due diligence (EDD);

• Analyze customer verification data (IDs, proof of address, payment methods) and identify inconsistencies or manipulation;

• Influence risk processes and contribute to continuous improvements;

• Work in a rotating 5/2 schedule (09:00 – 18:00, EET);

• Collaborate with cross-functional teams (Risk, Compliance, Payments, Product).

We need your professional experience:

• 2 + years of experience in KYC/AML, compliance, fraud prevention, or EDD within fintech, gambling, or banking environments;

• Understand KYC/AML regulations and risk-based approaches;

• Experience working with KYC/AML tools and back-office systems (e.g., FairPlay or similar platforms);

• At least an intermediate level of English.

We appreciate if you have those personal features:

• Ownership, responsibility, adaptability;

• Strong analytical skills and attention to detail;

• Proactivity and focus on self-search solutions;

• Good communication and team player skills.

We are seeking those who align with our core values:

• GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals;

• DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success;

• BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.

About the Role

As a Senior Front-end Engineer at Pearl, you will work on customer-facing web applications for international markets and partners. You will join a team responsible for core functionality across international payment flows, post-funnel customer experience, international SEO, and AI-powered features.

You will work closely with Product, UX, and engineering teams to deliver high-quality software solutions, support regulatory and compliance updates for international markets, and contribute to AI-related functionality such as cross-language translation, and automatic PII detection and masking.

You’ll be part of a collaborative team that values ownership, strong engineering practices, continuous improvement, and practical use of AI tools in daily development.

What You’ll Do

• Design, develop, and maintain robust, scalable, and efficient web applications.
• Implement, test, and release new product features for international markets and partners.
• Work on international payment logic, pricing tests and models, Payment Page, post-funnel experience and international SEO initiatives.
• Contribute to AI-powered features, including cross-language translation for customer-expert communication,  and automatic PII detection and masking.
• Collaborate with Product and UX teams to refine requirements and deliver high-quality customer experiences.
• Support regulatory and compliance updates for international markets.
• Ensure high test coverage and follow CI/CD best practices.
• Conduct code reviews and contribute to knowledge sharing across the team.

What We’re Looking For

• 8+ years of professional experience in web development.
• Strong experience with React.js, including state management with Redux and component-based architecture.
• Strong knowledge of front-end technologies such as HTML5, CSS3, JavaScript, TypeScript, Less, React, Redux/Zustand.
• Good understanding of automated testing and willingness to write tests as part of daily development.
• Familiarity with Unit / Integration / Component tests using tools such as Vitest, Playwright, React Testing Library, Jest, or similar.
• Experience with LLMs / Generative AI tools, such as OpenAI, Copilot, Cursor, or similar.
• Experience working in Agile development and ability to handle multiple projects simultaneously.
• Strong understanding of development processes, CI/CD, and engineering best practices.
• Experience with Web Page performance optimization and measurement will be a plus.
• Familiarity with SQL / BigQuery will be a plus.
• Upper-intermediate English proficiency (B2 or higher). 
• Excellent problem-solving and analytical skills, with a keen attention to detail.
• Strong communication and interpersonal skills, with the ability to work effectively in a team-oriented environment.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.

#LI-DNI

About the Role:
We’re looking for a Backend Engineer to contribute to a next-generation security initiative. You’ll be part of a small, highly technical team working on novel approaches to secure systems - with a focus on cryptography, automation, and AI-powered analysis. You’ll work closely with senior engineers and contribute hands-on to the codebase across the stack. This role involves hands-on development, learning opportunities, and collaboration across engineering, product, and design.

Day to Day:

• Contribute to the design, development, and delivery of features across the product
• Write clean, maintainable code for back-end systems deployed in AWS or GCP
• Collaborate with AI and cryptography specialists
• Work with the product manager to understand requirements and help the team plan architecture, data flows, API specs, and testing strategies
• Follow established engineering practices and participate in team discussions around process and quality
• Participate in customer-driven development and iterate based on feedback
• Write automated tests for load, performance, and error handling

What you bring to the table:

• 3+ years of hands-on software engineering experience for backend development
• Excellent TypeScript and Node.js coding experience
• AWS experience in containers (EKS, ECS) and serverless systems
• Relational, key/value, and graph datastore experience with schema management
• API design, data modeling, secure service development, database systems
• Has a focus on quality code, error handling, and high availability
• A thoughtful, pragmatic approach to solving technical problems in a fast-paced environment
• At least upper-intermediate level of spoken and written English

Extra Credit:

• Versed in Python coding and environments
• Experience with GCP systems
• Experience with applied cryptography, especially key management, TLS, or post-quantum algorithms
• Familiarity with agent-based architectures or systems that scan and orchestrate actions across distributed environments
• Knowledge of AI/ML systems, particularly LLM integration or agent-style reasoning patterns
• Experience managing LLM agents to increase both speed and quality of code generation and tests
• Exposure to security tools, vulnerability detection platforms, or compliance automation
• Prior experience working on developer-facing or infrastructure-heavy products

Currently, we are looking for a Senior Product Manager for the Documents team. Documents by Readdle is a super app for iPhone and iPad. It’s your all-in-one solution for working with files at home, in the office, at university, or on the go. Whether you edit, annotate, convert, listen to, or read, Documents brings everything together in one seamless experience.

About the role:

As a Senior Product Manager at Documents by Readdle, you will take full ownership of defining and delivering our product vision across multiple platforms — including our current expansion to web and upcoming future platforms. You will play a central role in shaping and executing our strategy, turning emerging technologies into meaningful user-facing features that drive business outcomes.

This is a highly autonomous and impactful role where you are expected to lead initiatives from zero to launch: defining the opportunity, aligning stakeholders, validating user needs, collaborating with engineering and design, and ensuring successful delivery. You'll work closely with the Product Lead to co-own the strategic direction of Documents, and be a key driver of growth.

What you will do:

• Continuously define, update, and execute the product roadmap to align with user needs, business goals, and our ongoing expansion across platforms (including web and future surfaces.
• Lead end-to-end development of key features, including AI-powered tools, that drive measurable user and business impact.
• Run research to deeply understand user behaviors, needs, and pain points.
• Use product data and user insights to define problems, validate hypotheses, and guide prioritization.
• Collaborate with design, engineering, research, and marketing to ensure high-quality delivery.
• Shape the product roadmap for a major product area — balancing user value and strategic business needs.
• Drive product enhancements and experiments, analyze results, and iterate quickly based on learnings.

About you:

• Proven track record of owning product development and launching impactful features.
• Strong analytical skills — fluent in metrics, funnels, experimentation, and analytical tools.
• Deep user empathy — experience conducting or leveraging user research to inform decisions.
• Strategic thinking — the ability to connect product work to broader business and user goals.
• Experience working in cross-functional teams (including design, engineering, and research).
• Comfortable operating with high autonomy in ambiguous environments.
• Excellent written and verbal communication.
• Strong understanding of mobile UX and product lifecycle.
• Outcome-driven mindset — always looking for the impact of product decisions.
• Hands-on experience with AI tools for automating product workflows or enhancing team productivity

Would be a plus:

• Experience in both mobile and web platforms.
• Background in productivity, file management or similar niche
• Prior experience working on or shipping AI-powered features / products
• Comfortable experimenting with AI-prototyping / "vibe-coding" tools

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. 

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. 

We are proud of: 

• The work we do and the innovation we drive 
• Our values of share, care and dare 
• A workplace culture that fosters creativity, diversity and autonomy 
• Our borderless, global framework, which enables seamless collaboration  

The role  

As a Senior Service Manager, you are passionate about experience innovation and eager to push the boundaries of what’s possible. You bring 5+ years of experience, a growth mindset and a drive to make a lasting impact. 

You will thrive in this role if you are: 

• A curious problem solver who challenges the status quo 
• A collaborator who values teamwork and knowledge-sharing 
• Excited by the intersection of technology, creativity and data 
• Experienced in Agile methodologies and consulting (a plus) 

Role responsibilities

• Implement and manage operational support services for large international clients
• Construct and manage support processes and teams in a complex vendor and client landscape
• Set up and negotiate managed service contracts and SLAs
• Monitor and manage service accounts, reporting and performance metrics
• Lead incident, problem, change and request management processes
• Coordinate with 3rd party vendors and internal delivery teams to ensure end-to-end service excellence
• Liaise with clients daily to maintain service quality and satisfaction
• Contribute to continuous improvement in operational excellence and delivery processes
• Manage security and privacy processes for your accounts
• Share knowledge with peers and contribute to the Technology Run craft circle
• Support pre-sales processes as needed

Must have qualifications

To be considered for this role, you must meet the following essential qualifications: 

• 5+ years of relevant experience in ITIL-based processes and SLA management
• Experience setting up managed services contracts and SLAs
• Familiarity with Agile delivery methods such as SCRUM and Kanban
• Understanding of DevOps principles
• Experience working in an international and multicultural context with offshored teams
• Excellent command of English (C2 level)
  

Nice to have qualifications  

• ITIL, ASL and/or BiSL certification
• Experience with online commerce and/or experience platforms
• Technical affinity to understand platform operations and support requirements
• Strong client orientation, communication and interpersonal skills
• Motivated to contribute to operational quality improvements 

If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn. 

Commitment to reaching all kinds of people 

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. 

The benefits  

This is a Full time position based in Bulgaria. 

Beyond a competitive compensation package, we offer: 

• Flexibility, with remote and hybrid work options and 25 vacation days for a healthy work-life balance.
• Co-subsidized transportation & Multisport cards.
• Premium health insurance for fast and easy access to top healthcare services.
• Training policy for technical and other skills-related events, courses and certifications.
• Personal career development roadmap guided by performance evaluations.
• Self-care program offering psychological consultations & discussions for you and the team.
• Cozy office space designed for comfort and productivity.
• Exciting team events and company gatherings.

Your application process

Once you apply, our Talent Acquisition team will review your application. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.

⚠️ Beware of recruitment fraud!

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. 

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. 

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. 

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. 

Are you ready to create what’s next? Join us.

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. 

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. 

We are proud of: 

• The work we do and the innovation we drive 
• Our values of share, care and dare 
• A workplace culture that fosters creativity, diversity and autonomy 
• Our borderless, global framework, which enables seamless collaboration  

The role  

As a Senior Service Manager, you are passionate about experience innovation and eager to push the boundaries of what’s possible. You bring 5+ years of experience, a growth mindset and a drive to make a lasting impact. 

You will thrive in this role if you are: 

• A curious problem solver who challenges the status quo 
• A collaborator who values teamwork and knowledge-sharing 
• Excited by the intersection of technology, creativity and data 
• Experienced in Agile methodologies and consulting (a plus) 

Role responsibilities

• Implement and manage operational support services for large international clients
• Construct and manage support processes and teams in a complex vendor and client landscape
• Set up and negotiate managed service contracts and SLAs
• Monitor and manage service accounts, reporting and performance metrics
• Lead incident, problem, change and request management processes
• Coordinate with 3rd party vendors and internal delivery teams to ensure end-to-end service excellence
• Liaise with clients daily to maintain service quality and satisfaction
• Contribute to continuous improvement in operational excellence and delivery processes
• Manage security and privacy processes for your accounts
• Share knowledge with peers and contribute to the Technology Run craft circle
• Support pre-sales processes as needed

Must have qualifications

To be considered for this role, you must meet the following essential qualifications: 

• 5+ years of relevant experience in ITIL-based processes and SLA management
• Experience setting up managed services contracts and SLAs
• Familiarity with Agile delivery methods such as SCRUM and Kanban
• Understanding of DevOps principles
• Experience working in an international and multicultural context with offshored teams
• Excellent command of English (C2 level)
  

Nice to have qualifications  

• ITIL, ASL and/or BiSL certification
• Experience with online commerce and/or experience platforms
• Technical affinity to understand platform operations and support requirements
• Strong client orientation, communication and interpersonal skills
• Motivated to contribute to operational quality improvements 

If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn. 

Commitment to reaching all kinds of people 

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. 

The benefits  

This is a Full time position based in Ukraine. 

Beyond a competitive compensation package, we offer: 

• Mental and physical health:
  • Medical insurance 
  • Sports reimbursement budget 
  • Home office support 
  • A number of free psychological and legal consultations 
  • Maternity and paternity leave support 
    
    
• Personal and professional development:
  • Internal workshops and learning initiatives 
  • English language classes compensation 
  • Professional certifications reimbursement 
  • Participation in professional local and global communities 
  • Growth Framework to manage expectations and define the steps to move towards the selected career 
  • Mentoring program with the ability to become a mentor or a mentee to grow to a higher position 
  • Valtech Ukraine has a system of progressive benefits packages in place — the longer you stay with the company — the more benefits you get. 

Your application process

Once you apply, our Talent Acquisition team will review your application. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.

⚠️ Beware of recruitment fraud!

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. 

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. 

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. 

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. 

Are you ready to create what’s next? Join us.

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. 

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. 

We are proud of: 

• The work we do and the innovation we drive 
• Our values of share, care and dare 
• A workplace culture that fosters creativity, diversity and autonomy 
• Our borderless, global framework, which enables seamless collaboration  

The role  

As a Senior Service Manager, you are passionate about experience innovation and eager to push the boundaries of what’s possible. You bring 5+ years of experience, a growth mindset and a drive to make a lasting impact. 

You will thrive in this role if you are: 

• A curious problem solver who challenges the status quo 
• A collaborator who values teamwork and knowledge-sharing 
• Excited by the intersection of technology, creativity and data 
• Experienced in Agile methodologies and consulting (a plus) 

Role responsibilities

• Implement and manage operational support services for large international clients
• Construct and manage support processes and teams in a complex vendor and client landscape
• Set up and negotiate managed service contracts and SLAs
• Monitor and manage service accounts, reporting and performance metrics
• Lead incident, problem, change and request management processes
• Coordinate with 3rd party vendors and internal delivery teams to ensure end-to-end service excellence
• Liaise with clients daily to maintain service quality and satisfaction
• Contribute to continuous improvement in operational excellence and delivery processes
• Manage security and privacy processes for your accounts
• Share knowledge with peers and contribute to the Technology Run craft circle
• Support pre-sales processes as needed

Must have qualifications

To be considered for this role, you must meet the following essential qualifications: 

• 5+ years of relevant experience in ITIL-based processes and SLA management
• Experience setting up managed services contracts and SLAs
• Familiarity with Agile delivery methods such as SCRUM and Kanban
• Understanding of DevOps principles
• Experience working in an international and multicultural context with offshored teams
• Excellent command of English (C2 level)
  

Nice to have qualifications  

• ITIL, ASL and/or BiSL certification
• Experience with online commerce and/or experience platforms
• Technical affinity to understand platform operations and support requirements
• Strong client orientation, communication and interpersonal skills
• Motivated to contribute to operational quality improvements 

If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn. 

Commitment to reaching all kinds of people 

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. 

The benefits  

This is a position based in Poland. 

Mental and physical health:

• 24 working days of paid vacation
• National holidays covered
• Sick leave (up to 20/year)
• Unpaid leave (up to 20/year)
• Medical insurance
• Multisport card OR Multikafeteria
• Maternity & paternity leave support

Personal and professional development:

• Internal workshops & learning initiatives
• Professional certifications reimbursement
• Participation in professional local & global communities
• Growth Framework to manage expectations and define the steps to move towards the selected career
• Mentoring program with the ability to become a mentor or a mentee to grow to a higher position

Valtech Poland has a system of progressive benefit packages – the longer you stay with the company, the more benefits you get!

Beyond a competitive compensation package, we offer: 

• • Flexibility, with remote and hybrid work options (country-dependent) 
  • Career advancement, with international mobility and professional development programs 
  • Learning and development, with access to cutting-edge tools, training and industry experts 

Your application process

Once you apply, our Talent Acquisition team will review your application. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.

⚠️ Beware of recruitment fraud!

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. 

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. 

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. 

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. 

Are you ready to create what’s next? Join us.

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. 

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. 

We are proud of: 

• The work we do and the innovation we drive 
• Our values of share, care and dare 
• A workplace culture that fosters creativity, diversity and autonomy 
• Our borderless, global framework, which enables seamless collaboration 

The role  

The Talent Development Specialist plays a pivotal role in building a high-performing, future-ready workforce by designing and delivering programs that support employee growth, career progression, and capability development. The role focuses on aligning talent strategies with business objectives, fostering a culture of continuous learning, and enabling individuals to reach their full potential. The specialist partners with business stakeholders to identify development needs, implement scalable solutions and measure impact. 

Role responsibilities

• Learning Needs & Development Planning: Identify capability gaps and future skill requirements through data analysis and stakeholder engagement. Translate insights into integrated learning and development plans. 

• Instructional Design & Learning Delivery: Create and deliver engaging learning experiences using modern methodologies and digital tools. 

• Performance Enablement: Partner with P&C and business leaders to embed performance frameworks, tools, and practices that drive clarity, accountability, and growth. 

• Career & Growth Pathways: Support employees and line managers in navigating the people growth framework, development opportunities and learning programs. 

• Coaching & Development: Provide coaching and support to employees and line managers to enhance performance and accelerate growth. 

• Data-Driven Insights: Use analytics to measure learning impact, performance trends, and development outcomes. Recommend improvements based on evidence. 

• Stakeholder Collaboration: Work closely with managers and leaders to align talent development initiatives with business priorities. 

   

Must have qualifications

• Previous experience of successfully implementing talent and learning programs​, preferably at a global level  

• Instructional Design & Learning Theory – Ability to create learner-centric programs grounded in evidence-based methodologies. 

• Digital Learning Tools – Proficiency in LMS, e-learning authoring tools, and virtual platforms. 

• Performance Management Knowledge – Understanding of frameworks, goal-setting, and feedback processes. 

• Career Development Expertise – Ability to design pathways and programs for growth and progression. 

• Facilitation & Delivery – Skilled in engaging diverse audiences in both in-person and virtual settings. 

• Learning Content Development – Expertise in creating impactful materials and resources. 

• Learning Needs Analysis & Data Evaluation – Strong analytical skills to assess gaps and measure impact. 

• Coaching & Development – Competence in guiding individuals toward growth and performance goals. 

• An agile mindset with strong understand of leading dynamic programmes that evolve and change rapidly  

• Strong stakeholder management skills, including the ability to influence and communicate effectively  

• Strong ownership and accountability  

• Experience in fast paced environments, comfortable with high levels of ambiguity.   

• Professional certificates in learning and development preferred 

• English language proficiency 

• Diversity, equity and inclusion proficiency​ 

If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn. 

Commitment to reaching all kinds of people 

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. 

The benefits  

This is a Full time position based in Ukraine 

Beyond a competitive compensation package, we offer:  

• Mental and physical health:
  • Medical insurance 
  • Sports reimbursement budget 
  • Home office support 
  • A number of free psychological and legal consultations 
  • Maternity and paternity leave support 
    
    
• Personal and professional development:
  • Internal workshops and learning initiatives 
  • English language classes compensation 
  • Professional certifications reimbursement 
  • Participation in professional local and global communities 
  • Growth Framework to manage expectations and define the steps to move towards the selected career 
  • Mentoring program with the ability to become a mentor or a mentee to grow to a higher position 
  • Valtech Ukraine has a system of progressive benefits packages in place — the longer you stay with the company — the more benefits you get. 

Your application process

Once you apply, our Talent Acquisition team will review your application. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential. 

⚠️ Beware of recruitment fraud!

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. 

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. 

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. 

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. 

Are you ready to create what’s next? Join us.

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. 

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. 

We are proud of: 

• The work we do and the innovation we drive 
• Our values of share, care and dare 
• A workplace culture that fosters creativity, diversity and autonomy 
• Our borderless, global framework, which enables seamless collaboration 

The role  

We are looking for a Senior Python + AI Engineer, to join the existing backend team.

You will thrive in this role if you are: 

• A curious problem solver who challenges the status quo 
• A collaborator who values teamwork and knowledge-sharing 
• Excited by the intersection of technology, creativity and data 
• Experienced in Agile methodologies and consulting (a plus) 

Must have qualifications

To be considered for this role, you must meet the following essential qualifications: 

• Strong experience with Python (3.10+) and async programming in production
• Hands-on FastAPI delivery (REST APIs, OpenAPI), experience with Pydantic, SQLAlchemy and Alembic migrations
• Experience with Redis would be a plus for caching and pub/sub where needed is a plus
• Working experience with TypeScript and React (Next.js) is a plus

• Practical experience building LLM-powered applications with tool-calling and agentic patterns
• Strong familiarity with LangChain and LangGraph for stateful, multi-agent orchestration
• Experience developing or integrating MCP servers/clients
• Experience working with AI code generation tools (e.g., Cursor, GitHub Copilot etc.)
• Practical experience with RAG. Would be a plus Knowledge Graphs and Graph RAG

• Familiarity with Docker in production environments
• Familiarity with Azure delivery patterns and CI/CD workflows
• Working knowledge of LLM observability (e.g., Langfuse, LangSmith), structured logging, and trace-based debugging

If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn. 

Commitment to reaching all kinds of people 

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. 

The benefits  

This is a Full time position based in Ukraine. 

Beyond a competitive compensation package, we offer: 

• Mental and physical health:
  • Medical insurance 
  • Sports reimbursement budget 
  • Home office support 
  • A number of free psychological and legal consultations 
  • Maternity and paternity leave support 
    
    
• Personal and professional development:
  • Internal workshops and learning initiatives 
  • English language classes compensation 
  • Professional certifications reimbursement 
  • Participation in professional local and global communities 
  • Growth Framework to manage expectations and define the steps to move towards the selected career 
  • Mentoring program with the ability to become a mentor or a mentee to grow to a higher position 
  • Valtech Ukraine has a system of progressive benefits packages in place — the longer you stay with the company — the more benefits you get. 

Your application process

Once you apply, our Talent Acquisition team will review your application. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.

⚠️ Beware of recruitment fraud!

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. 

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. 

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. 

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. 

Are you ready to create what’s next? Join us.

What this job can offer you

The Payroll Specialist Lead - Ukraine is a critical role within Remote’s dynamic global payroll organization. Nestled within our EOR and Payroll Operations Team, this role is responsible for delivering accurate, compliant payroll operations within assigned countries while also contributing to the improvement and scalability of our global payroll processes.

You will work closely with internal stakeholders across Payroll Operations, Tax, Finance, Product and Customer Success, while coordinating with diverse payroll partners where applicable.

This role is well suited for a mid-to-senior career payroll ops professional who has deep hands-on experience running payroll in complex environments and is comfortable operating in globally distributed teams.

What you bring

• Brings meaningful mid-senior career experience in Ukrainian payroll operations, including hands-on responsibility for end-to-end payroll processing in Ukraine
• Has managed payroll in multi-country environments or global organizations, with exposure to different payroll systems and local regulatory frameworks.
• Demonstrates strong understanding of payroll controls, reconciliations, statutory reporting, and compliance requirements.
• Comfortable working with internal and external stakeholders in Remote’s payroll ecosystem, and coordinating cross-functional stakeholders.
• Analytical and detail-oriented, with strong problem-solving skills and the ability to manage complex payroll scenarios.
• Strong written and oral communicator, comfortable working in asynchronous and globally distributed environments.
• Takes ownership of outcomes, raises risks early, and approaches operational challenges with curiosity and accountability.
• Comfortable working in scrappy, quick-moving start-up environments.
• Proficient in payroll tools and data analysis using in-house and external platforms
• Experience working in remote or globally distributed teams is an advantage.
• Demonstrates strong fluency in English; additional languages are a plus.

Key Responsibilities 

• Ensure payroll is processed accurately, on time, and in compliance with country-specific regulations and statutory requirements.
• Own end-to-end payroll execution for assigned jurisdictions, including validation of payroll inputs, payroll calculations, and post-payroll processes.
• Act as a subject matter expert on country payroll requirements, staying up to date with legislative, tax, and regulatory developments that may impact payroll operations.
• Support the operational implementation and rollout of payroll services in new or expanding jurisdictions, ensuring payroll execution processes are effectively integrated into operational workflows.
• Serve as a key point of coordination for internal teams and external stakeholders on country payroll matters.
• Identify and resolve payroll discrepancies, operational risks, or compliance issues, exercising sound judgment when escalating complex matters.
• Contribute to the continuous improvement of payroll operational processes, identifying opportunities to streamline workflows and improve operational transparency.
• Support the development and maintenance of payroll documentation and operational knowledge to ensure processes remain clear, scalable, and aligned with internal governance requirements.
• Partner with cross-functional teams to support system enhancements, statutory updates, and operational improvements impacting payroll.
• Contribute to the adoption of automation and AI-enabled tools that improve payroll operational efficiency, accuracy, and scalability.
• Participate in testing activities related to payroll system developments, enhancements, and process improvements to ensure operational readiness.

Practicals

• You'll report to: Manager, Payroll
• Team: Payroll Operations
• Location: For this position we welcome everyone to apply, but we will prioritize applications from the following locations as we encourage our teams to diversify; Ukraine
• Start date: As soon as possible

Application process

1. Interview with recruiter
2. Interview with future manager
3. Interview with Senior Manager
4. Bar Raiser Interview
5. Prior employment verification check 

About the Role

As an Analyst at Pearl, you will drive tangible business impact by delivering high-quality insights and recommendations that are grounded in your ability to combine strategic thinking and problem-solving with detailed analysis. This position offers a unique opportunity to collaborate closely with Product Managers and cross-functional teams, uncovering valuable business insights, devising optimization strategies, and validating them through experiments. 

What You’ll Do

• Collaborate with Product and Analytics leadership to structure and perform deep-dive analyses, delivering actionable insights into key business areas
• Analyze large datasets (internal and external) to identify growth and optimization opportunities, translating findings into business recommendations and effectively communicating them to stakeholders, including senior leadership
• Perform descriptive and prescriptive analytics using ML models, A/B and MAB experimentation, while building reports to understand business trends 
• Track and implement business metrics to drive continuous improvement and support data-driven decision-making 
• Act as a lead analyst, gaining deep insights into customers to inform strategic decisions

What We’re Looking For

• 3+ years of experience in product analytics (preferably within e-commerce or customer experience products)
• Proficiency in analysis and business modeling using Excel 
• Experience with Google Analytics, BigQuery, PowerBI, and Python / R would be a plus 
• Experience with SQL with a strong ability to write complex queries to extract information and arrive at an answer 
• Expertise in Descriptive Statistical Analysis, Inferential Statistical Analysis 
• Strong experience in setting up and driving A/B Testing or Hypothesis Testing and analyzing the results 
• Ability to translate analysis results into business recommendations, and excellent written and confident verbal communication skills 
• Ability to communicate effectively with all levels of management and partners from a variety of business functions 
• English proficiency (at a strong upper-intermediate level)

About the Role

The Accounts Receivable Specialist supports day‑to‑day AR operations, including accurate invoicing, timely payment application, and follow‑up on outstanding balances. This role works closely with internal teams and customers and supports software maintenance license renewals and subscription‑based billing models.

Responsibilities

• Monitor AR aging reports and support collection efforts to reduce overdue balances
• Follow up on overdue accounts in accordance with established collection procedures
• Support daily Accounts Receivable operations, including invoicing, payment application, and collections
• Respond to customer inquiries and assist with investigating billing discrepancies
• Support Account Managers, Support Team, Delivery Team, and Cloud Team with AR inquiries, service holds or suspensions for non‑payment, and transaction history requests
• Prepare and post customer payment journals and adjustments in accordance with internal controls
• Assist with AR reporting, including aging analysis, DSO support data, bad debt reserve inputs, and month-end AR Balance Sheet Reconciliation activities
• Support Finance & Operations initiatives related to AR process improvements and system enhancements
• Support monthly sales affiliate commission reporting
• Assist with audit requests and maintain accurate AR documentation

Value‑Added Experience & Expertise

• Software Maintenance & Renewal Billing
  Experience supporting software maintenance agreements and renewal billing, including tracking contract terms, renewal dates, and pricing changes to ensure accurate and timely invoicing.
• Microsoft Subscription & Cloud Billing Experience
  Working knowledge of subscription‑based billing models, including Microsoft CSP, Microsoft 365, Azure, and other recurring or usage‑based services. Familiarity with supporting accurate billing, renewals, and reconciliations within AR processes.
• Microsoft Portals & Licensing Platforms
  Hands‑on experience using Microsoft portals (such as Partner Center and related licensing or subscription management tools) to review subscriptions, validate billing details, investigate discrepancies, and support customer inquiries.

As a Senior DevOps Engineer, you will play a pivotal role in designing and operating highly available, scalable, and secure cloud platforms that power real-world applications.

This role focuses on building automation-first ecosystems, promoting DevOps culture, and ensuring engineering practices align with long-term business impact. You will work closely with customers and cross-functional teams to transform requirements into resilient, production-grade infrastructure.

This position requires strong ownership, strategic thinking, and a passion for continuous improvement.

Requirements

• 5+ years of hands-on experience in DevOps and Cloud Engineering roles
• Advanced expertise in Kubernetes, including managed cloud platforms (EKS, GKE, AKS) and on-premise environments
• Strong proficiency in Infrastructure as Code (IaC) using Terraform and/or AWS CloudFormation
• Proven experience designing highly available, fault-tolerant, and scalable architectures on AWS
• Experience building and managing CI/CD pipelines (GitHub Actions, Argo CD, Jenkins)
• Hands-on experience with monitoring and observability tools (Prometheus, Grafana, ELK stack)
• Strong understanding of cloud security best practices
• Excellent analytical and problem-solving skills
• Experience mentoring team members and contributing to team growth

Responsibilities

• Design, deploy, and operate enterprise-grade platforms across cloud and on-prem environments
• Optimize infrastructure based on AWS Well-Architected principles
• Implement and manage Infrastructure as Code using Terraform or CloudFormation
• Build and maintain monitoring and logging systems (Prometheus, Grafana, ELK)
• Improve system reliability, security, and resilience
• Proactively diagnose and resolve production issues
• Promote DevOps best practices and continuous improvement
• Mentor engineers through coaching and knowledge sharing
• Translate business needs into scalable and sustainable technical solutions
• Align platform strategies with organizational goals

Nice to Have

• Experience leading teams in customer-facing environments
• Exposure to AI-driven DevOps or LLMOps
• AWS Professional certifications (Solutions Architect, DevOps Engineer)
• Kubernetes certifications (CKA, CKAD)
• HashiCorp Terraform Associate certification

What’s In It for You

• Ownership of impactful cloud and platform initiatives
• Work alongside high-performing engineers in a collaborative environment
• Exposure to enterprise-scale customer projects
• Opportunities to lead through expertise and drive impact through execution

What you’ll do:

This role operates in mix between 1-1 with top clients and a 1-to-many, outbound-led model, managing a large customer portfolio through a combination of automation, lifecycle triggers, and targeted commercial engagement.

•  Manage and grow large pool of existing client relationships, building long-term partnerships with top and mid-tail customers to identify emerging business needs and opportunities.
• Proactively strengthen and expand relationships to maximize retention, cross-sell, and upsell across the portfolio, increasing customer value and revenue through tailored engagement strategies
• Perform outbound outreach, including cold calls, identify opportunities, activate customers, and drive commercial outcomes
• Design and execute multi-channel strategies to reach large customer segments at the right moment in their lifecycle, creating and qualifying opportunities effectively.
• Drive retention, and cross-selling initiatives. Identify business opportunities and define go-to-market strategies, leveraging customer insights and market learnings.
• Build success stories, case studies, and business reports to showcase impact and support internal and external alignment.
• Lead educational initiatives, including webinars and workshops, to drive ongoing engagement within the portfolio.
• Own the end-to-end commercial process, including demos, proposals, negotiations, and closing long-term agreements.

What we’re looking for:

• Bachelor's degree, preferably in business or engineering
• Fluent in English and Ukrainian
• 2+ years of account management, sales, business development or other relevant experience
• Expertise in developing business cases, financial analyses, and modeling, analyzing and forecasting economic and financial impacts
• Strong written and verbal communication skills
• Ability to present a business case to key stakeholders
• High level of organization, focus, and ability to work under pressure

Extra Points we need from you:

· High-volume- outbound environment experience, comfortable handling large outreach volumes.

· Experience with CRM platforms like Sales Force and expertise in sales reporting.

· Familiarity with payment industry, ERP; invoicing, reconciliation tools and data-driven platforms.

· Proven track record in working with international clients across diverse industries.

· Experience selling B2B solutions in a highly consultative manner.

What you’ll do:

This role operates in mix between 1-1 with top clients and a 1-to-many, outbound-led model, managing a large customer portfolio through a combination of automation, lifecycle triggers, and targeted commercial engagement.

•  Manage and grow large pool of existing client relationships, building long-term partnerships with top and mid-tail customers to identify emerging business needs and opportunities.
• Proactively strengthen and expand relationships to maximize retention, cross-sell, and upsell across the portfolio, increasing customer value and revenue through tailored engagement strategies
• Perform outbound outreach, including cold calls, identify opportunities, activate customers, and drive commercial outcomes
• Design and execute multi-channel strategies to reach large customer segments at the right moment in their lifecycle, creating and qualifying opportunities effectively.
• Drive retention, and cross-selling initiatives. Identify business opportunities and define go-to-market strategies, leveraging customer insights and market learnings.
• Build success stories, case studies, and business reports to showcase impact and support internal and external alignment.
• Lead educational initiatives, including webinars and workshops, to drive ongoing engagement within the portfolio.
• Own the end-to-end commercial process, including demos, proposals, negotiations, and closing long-term agreements.

What we’re looking for:

• Bachelor's degree, preferably in business or engineering
• Fluent in English and Ukrainian
• 2+ years of account management, sales, business development or other relevant experience
• Expertise in developing business cases, financial analyses, and modeling, analyzing and forecasting economic and financial impacts
• Strong written and verbal communication skills
• Ability to present a business case to key stakeholders
• High level of organization, focus, and ability to work under pressure

Extra Points we need from you:

· High-volume- outbound environment experience, comfortable handling large outreach volumes.

· Experience with CRM platforms like Sales Force and expertise in sales reporting.

· Familiarity with payment industry, ERP; invoicing, reconciliation tools and data-driven platforms.

· Proven track record in working with international clients across diverse industries.

· Experience selling B2B solutions in a highly consultative manner.

What this job can offer you

The Payroll Specialist Lead - Ukraine is a critical role within Remote’s dynamic global payroll organization. Nestled within our EOR and Payroll Operations Team, this role is responsible for delivering accurate, compliant payroll operations within assigned countries while also contributing to the improvement and scalability of our global payroll processes.

You will work closely with internal stakeholders across Payroll Operations, Tax, Finance, Product and Customer Success, while coordinating with diverse payroll partners where applicable.

This role is well suited for a mid-to-senior career payroll ops professional who has deep hands-on experience running payroll in complex environments and is comfortable operating in globally distributed teams.

What you bring

• Brings meaningful mid-senior career experience in Ukrainian payroll operations, including hands-on responsibility for end-to-end payroll processing in Ukraine
• Has managed payroll in multi-country environments or global organizations, with exposure to different payroll systems and local regulatory frameworks.
• Demonstrates strong understanding of payroll controls, reconciliations, statutory reporting, and compliance requirements.
• Comfortable working with internal and external stakeholders in Remote’s payroll ecosystem, and coordinating cross-functional stakeholders.
• Analytical and detail-oriented, with strong problem-solving skills and the ability to manage complex payroll scenarios.
• Strong written and oral communicator, comfortable working in asynchronous and globally distributed environments.
• Takes ownership of outcomes, raises risks early, and approaches operational challenges with curiosity and accountability.
• Comfortable working in scrappy, quick-moving start-up environments.
• Proficient in payroll tools and data analysis using in-house and external platforms
• Experience working in remote or globally distributed teams is an advantage.
• Demonstrates strong fluency in English; additional languages are a plus.

Key Responsibilities 

• Ensure payroll is processed accurately, on time, and in compliance with country-specific regulations and statutory requirements.
• Own end-to-end payroll execution for assigned jurisdictions, including validation of payroll inputs, payroll calculations, and post-payroll processes.
• Act as a subject matter expert on country payroll requirements, staying up to date with legislative, tax, and regulatory developments that may impact payroll operations.
• Support the operational implementation and rollout of payroll services in new or expanding jurisdictions, ensuring payroll execution processes are effectively integrated into operational workflows.
• Serve as a key point of coordination for internal teams and external stakeholders on country payroll matters.
• Identify and resolve payroll discrepancies, operational risks, or compliance issues, exercising sound judgment when escalating complex matters.
• Contribute to the continuous improvement of payroll operational processes, identifying opportunities to streamline workflows and improve operational transparency.
• Support the development and maintenance of payroll documentation and operational knowledge to ensure processes remain clear, scalable, and aligned with internal governance requirements.
• Partner with cross-functional teams to support system enhancements, statutory updates, and operational improvements impacting payroll.
• Contribute to the adoption of automation and AI-enabled tools that improve payroll operational efficiency, accuracy, and scalability.
• Participate in testing activities related to payroll system developments, enhancements, and process improvements to ensure operational readiness.

Practicals

• You'll report to: Manager, Payroll
• Team: Payroll Operations
• Location: For this position we welcome everyone to apply, but we will prioritize applications from the following locations as we encourage our teams to diversify; Ukraine
• Start date: As soon as possible

Application process

1. Interview with recruiter
2. Interview with future manager
3. Interview with Senior Manager
4. Bar Raiser Interview
5. Prior employment verification check 

What this job can offer you

The Payroll Specialist Lead - Ukraine is a critical role within Remote’s dynamic global payroll organization. Nestled within our EOR and Payroll Operations Team, this role is responsible for delivering accurate, compliant payroll operations within assigned countries while also contributing to the improvement and scalability of our global payroll processes.

You will work closely with internal stakeholders across Payroll Operations, Tax, Finance, Product and Customer Success, while coordinating with diverse payroll partners where applicable.

This role is well suited for a mid-to-senior career payroll ops professional who has deep hands-on experience running payroll in complex environments and is comfortable operating in globally distributed teams.

What you bring

• Brings meaningful mid-senior career experience in Ukrainian payroll operations, including hands-on responsibility for end-to-end payroll processing in Ukraine
• Has managed payroll in multi-country environments or global organizations, with exposure to different payroll systems and local regulatory frameworks.
• Demonstrates strong understanding of payroll controls, reconciliations, statutory reporting, and compliance requirements.
• Comfortable working with internal and external stakeholders in Remote’s payroll ecosystem, and coordinating cross-functional stakeholders.
• Analytical and detail-oriented, with strong problem-solving skills and the ability to manage complex payroll scenarios.
• Strong written and oral communicator, comfortable working in asynchronous and globally distributed environments.
• Takes ownership of outcomes, raises risks early, and approaches operational challenges with curiosity and accountability.
• Comfortable working in scrappy, quick-moving start-up environments.
• Proficient in payroll tools and data analysis using in-house and external platforms
• Experience working in remote or globally distributed teams is an advantage.
• Demonstrates strong fluency in English; additional languages are a plus.

Key Responsibilities 

• Ensure payroll is processed accurately, on time, and in compliance with country-specific regulations and statutory requirements.
• Own end-to-end payroll execution for assigned jurisdictions, including validation of payroll inputs, payroll calculations, and post-payroll processes.
• Act as a subject matter expert on country payroll requirements, staying up to date with legislative, tax, and regulatory developments that may impact payroll operations.
• Support the operational implementation and rollout of payroll services in new or expanding jurisdictions, ensuring payroll execution processes are effectively integrated into operational workflows.
• Serve as a key point of coordination for internal teams and external stakeholders on country payroll matters.
• Identify and resolve payroll discrepancies, operational risks, or compliance issues, exercising sound judgment when escalating complex matters.
• Contribute to the continuous improvement of payroll operational processes, identifying opportunities to streamline workflows and improve operational transparency.
• Support the development and maintenance of payroll documentation and operational knowledge to ensure processes remain clear, scalable, and aligned with internal governance requirements.
• Partner with cross-functional teams to support system enhancements, statutory updates, and operational improvements impacting payroll.
• Contribute to the adoption of automation and AI-enabled tools that improve payroll operational efficiency, accuracy, and scalability.
• Participate in testing activities related to payroll system developments, enhancements, and process improvements to ensure operational readiness.

Practicals

• You'll report to: Manager, Payroll
• Team: Payroll Operations
• Location: For this position we welcome everyone to apply, but we will prioritize applications from the following locations as we encourage our teams to diversify; Ukraine
• Start date: As soon as possible

Application process

1. Interview with recruiter
2. Interview with future manager
3. Interview with Senior Manager
4. Bar Raiser Interview
5. Prior employment verification check 

PDF Expert is one of the most loved PDF apps, trusted by over 30 million people worldwide to read, edit, annotate, and manage PDFs seamlessly across Mac, iPad, and iPhone. Recognized as “App of the Year,” an “Apple Editor’s Choice,” and a Red`Dot Design Award winner, PDF Expert sets the standard for effortless document workflows.

As a Senior Account Executive, you will drive sales growth and be responsible for managing the full sales cycle - from initial contact to closing. You'll take part in shaping sales processes from the ground up, learning from experienced teams, and developing your career in a consultative sales environment focused on solving customer problems.

What will you do:

• Lead generation and prospecting through targeted outreach strategies, cold calling, networking, and personal referrals
• Deliver compelling product demonstrations and presentations tailored to each client's specific needs
• Negotiate contracts and close deals, ensuring alignment with company policies and objectives
• Work closely with marketing, product, and engineering teams to align sales efforts with company goals and product roadmaps
• Analyse sales performance data to identify trends and opportunities for improvement
• Stay informed about PDF industry trends, competitor offerings, and market dynamics

About you:

• 5+ years of experience in B2B sales, preferably in the software industry
• Extensive experience managing full-cycle sales processes
• Strong written and verbal communication in English
• Consultative, highly curious mindset with strong initiative and the ability to uncover client needs
• Comfortable operating in ambiguity and uncertainty, with a proactive, entrepreneurial approach in fast-changing environments
• Strong understanding of the value behind what they sell, with the ability to articulate complex product solutions clearly, confidently, and in a value-driven way
• Technical acumen to translate product capabilities into business impact for customers
• Comfortable working independently in a fast-paced environment while collaborating closely with distributed teams

Would be a plus:

• German language proficiency
• Hands-on experience with HubSpot 

About the Role

As a Bilingual Customer Service Representative at Pearl, you will serve as the frontline connection to our customers, providing exceptional support and ensuring their needs are met efficiently and professionally. You will be responsible for handling customer interactions in German, resolving issues, and delivering a seamless customer experience. If you are customer-centric, detail-oriented, and passionate about delivering quality service, this role is for you.

What You’ll Do

• Respond to customer inquiries and issues via voice and/or non-voice transactions while demonstrating attentive listening and effective communication.
• Identify and assess customer needs through active listening and questioning, providing timely and accurate resolutions in line with company guidelines.
• Maintain detailed and accurate records of customer interactions, including actions taken and resolutions provided.
• Update and manage customer accounts and profiles to ensure accurate, up-to-date information for efficient service delivery.
• Acquire in-depth knowledge of company products, processes, and policies to provide accurate information and resolve issues effectively.
• Continuously enhance product knowledge and customer service skills through training and learning opportunities.
• Collaborate with team members and other departments to ensure seamless customer experiences and prompt issue resolution.
• Meet or exceed performance metrics, including quality scores, customer satisfaction ratings, and schedule adherence.

What We’re Looking For

• Ability to work during German business hours
• C1-C2 level or native proficiency in German; at least B2 English level.
• At least 6 months of professional customer support experience in the German language.
• Strong customer support, multitasking, and communication skills.
• Preferred experience in phone and email-based customer support.
• Fast and accurate typing skills.
• Self-motivation and basic computer knowledge.
• Familiarity with customer-support-relevant AI usage language

Why You’ll Love Working With Us

• Make a Real Impact: Be part of a dynamic team that values inclusivity, creativity, and continuous improvement.
• Empower Communities: Play a key role in fostering meaningful interactions and creating resources that genuinely help users.
• Collaborative Environment: Partner with cross-functional teams who value your expertise and insights.
• Grow Your Skills: Enhance your customer service expertise, develop effective communication techniques, and learn to resolve complex issues while contributing to a high-quality customer experience.
• Remote Flexibility and Work-Life Balance: Enjoy a great work-life balance while working remotely. Collaborate with a global team, and thrive in a culture that prioritizes well-being, personal development, and work-life balance.

About the Role

As a Senior Product Manager at Pearl, you will own discovery, strategy, and execution for high-impact products supporting Pearl Enterprise, with direct responsibility for driving revenue outcomes (including Enterprise contracts totaling $2.5M+). This is a hands-on, high-ownership PM role in a fast-moving, ambiguous environment. You will partner closely with Engineering, AI / Innovation (IL), Sales, and cross-functional stakeholders to define priorities, set OKRs, and deliver results at Pearl-speed. Pearl’s product itself is increasingly AI-driven, and while this role does not require you to be an AI engineer, it does require comfort working with AI-powered products, AI prototypes, and AI-enabled teams.

What You’ll Do

Product Ownership & Execution

• Own the end-to-end discovery PM role: problem definition, prioritization, roadmap creation, execution, and delivery.
• Partner with IL / AI leaders to define OKRs, priorities, and quarterly roadmaps aligned to Enterprise goals.
• Lead agile teams to execute against the roadmap with speed, focus, and accountability.
• Own releases and delivery using lean and agile practices, balancing experimentation with execution.

Discovery, Data & Decision-Making

• Drive discovery through customer research, data analysis, experimentation, and rapid validation.
• Define product requirements for MVPs, AI-enabled features, and enhancements.
• Use product metrics and insights to inform decisions, measure impact, and iterate quickly.
• Operate with a strong data-driven mindset, making clear, timely decisions in ambiguous situations.

Cross-Functional Collaboration

• Partner closely with B2B sales, Enterprise stakeholders, customers, and partners to identify market problems and opportunities.
• Act as a strong cross-functional collaborator, aligning Engineering, AI, Sales, and Leadership.
• Clearly communicate the “why,” connect work to outcomes, and ensure focus on the highest-leverage initiatives.

What We’re Looking For

Experience & Skills

• 5+ years of Product Management experience in B2B web or platform products.
• Proven experience delivering first-generation or early-stage products.
• Comfort working with AI-powered products; experience with GenAI is a strong plus.
• Bonus: Ability to build or collaborate on AI prototypes to accelerate discovery.
• Strong experience with experimentation, MVP definition, and iterative delivery.

Core Traits & Capabilities

• Adaptability – Proven success operating in volatile, uncertain, complex, and ambiguous (VUCA) environments.
• Efficiency & Pace of Execution – Demonstrated ability to deliver results quickly using standard PM and lean start-up practices (“Pearl-speed”).
• Collaboration – Strong track record partnering cross-functionally, especially with B2B sales and Enterprise stakeholders.
• High Ownership Mindset – Proactive, accountable, and comfortable operating with minimal oversight.
• Data-Driven Decision Making – Uses data, not opinion, to guide priorities and trade-offs.
• Quick, Confident Decision-Making – Able to make informed decisions with imperfect information.
• Dependability – High follow-through and reliability on commitments.
• Strategic Thinking – Sees the big picture, communicates it clearly, and ensures work maximizes impact against OKRs.
• Growth Mindset – Open to feedback, continuously improving, and eager to learn.

About the Role 

As an Analyst at Pearl, you will drive tangible business impact by delivering high-quality insights and recommendations that are grounded in your ability to combine strategic thinking and problem-solving with detailed analysis. This position offers a unique opportunity to collaborate closely with Product Managers and cross-functional teams, uncovering valuable business insights, devising optimization strategies, and validating them through experiments. 

What You’ll Do

• Collaborate with Product and Analytics leadership to conceive and structure analysis and deliver highly actionable insights from “deep dives” into specific areas of our business
• Conduct analysis of a tremendous amount of internal & external data to find growth & optimization opportunities for the business 
• Package and communicate findings and recommendations to a broad audience (including senior leadership)  
• Perform both Descriptive & Prescriptive Analytics including experimentations (AB, MAB), build Reporting for understanding trends 
• Implement and track business metrics that will help drive the business
• Help determine growth strategy from a marketing and operations perspective 
• Opportunity to operate in an individual capacity as a lead analyst to understand the customer and guide informed strategic decisions & executions

What We’re Looking For

• 5 years of experience in e-commerce/customer experience products
• Proficiency in analysis and business modeling using Excel 
• Experience with Google Analytics, BigQuery, PowerBI, and Python / R 
• Experience with SQL with a strong ability to write complex queries to extract information and arrive at an answer 
• Expertise in Descriptive Statistical Analysis, Inferential Statistical Analysis 
• Strong experience in setting up and driving A/B Testing or Hypothesis Testing and analyzing the results 
• Ability to translate analysis results into business recommendations, and excellent written and confident verbal communication skills 
• Ability to communicate effectively with all levels of management and partners from a variety of business functions 
• Advanced English level 

About the Role:

We’re looking for an experienced QA Automation Engineer (Mobile/Android) to take the lead in ensuring our global security products meet the highest bars of reliability. In this role, you won’t just run tests; you’ll architect and scale automation solutions for our VPN portfolio (HotspotShield, Betternet) and our flagship antivirus (UltraAV). We are agile, work quickly, and focus on outcomes. We trust our team to build the best solution to help us scale for the future.

Day to Day:

• Architect and evolve our Android automation framework (Espresso/Kakao-Cup) to support a growing portfolio of security products.
• Design sophisticated testing strategies for VPN-specific challenges, including network-dependent flows and testing under unstable or switching connection states.
• Work closely with developers and other QAs to troubleshoot and resolve issues, offering detailed bug reports.
• Uphold QA best practices and contribute to driving the QA strategy.
• Continuously explore new testing tools and methodologies to enhance the QA process.

What you bring to the table:

• At least 3 years of experience in automating UI tests for Android apps written in Kotlin
• Strong hands-on expertise with Espresso and Kakao-Cup, with the ability to test screens built in both Jetpack Compose and classic XML.
• Experience with Robolectric and Mockito for test infrastructure and mocking dependencies.
• You’re comfortable building and maintaining pipelines in CircleCI and using Bash/sh scripting for automation and result processing.
• Experience sharding and parallelizing tests using Flank, and configuring device matrices within Firebase Test Lab or similar emulators.
• An understanding of the specific challenges of testing VPN apps, such as network-dependent flows and handling connection-state flakiness.
• At least upper-intermediate level of spoken and written English

It would be great if you also had:

• Experience maintaining UI test suites across multiple apps in both mono- and multi-repo setups.
• High level of comfort with ADB, log analysis, and a working understanding of the Android build process via Gradle (Kotlin DSL).
• Experience testing A/B frameworks, including covering feature-flagged flows and variant-dependent UI.
• Familiarity with testing Google Play Billing integrations (subscriptions, purchase flows, and edge cases).

Why Join Us?

• Professional Growth: Enhance your skills by collaborating closely with talented engineers and architects.
• Meaningful Impact: Help create software that protects millions of users from cybersecurity threats.
• Supportive Environment: Join a team dedicated to innovation, mentorship, and continuous learning.

Sisense is developing the next-generation Analytics Platform for application builders, allowing software companies to build better analytics experiences and drive better outcomes for their end users. We're continuously improving our market-leading product and need a sharp and talented Product Manager to join our team and help shape the future of the Sisense Platform. 

We are looking for…

The Sisense Product Team is looking for a skilled, experienced, technical, & hands-on Product Manager with experience in building modern B2B platforms, analytics, and exceptional developer-first platform experiences, to take our industry-leading embedded analytics platform to the next level. 

This role will be best suited for a creative, driven, technical product manager who can own and execute a significant segment in the transformative vision & strategy of our analytics platform, with a deep understanding of the needs and challenges faced by application builders who create products using our platform, and work closely with the engineering team to make that vision a reality.

Requirements

• You are an experienced, technical product manager with 2+ years of product management experience building large-scale SaaS B2B platforms. You understand what makes a platform desirable and sticky for technical users like PMs, developers, and analysts.
• You know the data analytics and BI ecosystem. You’re familiar with tools for data modeling, ETL, data visualization, and semantic modeling. You’re familiar with today’s leading products in this market.
• You have experience in working with AI technologies and shipping AI-powered product features.
• You are customer-obsessed and love partnering with customers to advocate for their needs, collaborate on feature design, and ensure their success.
• You have the ability to grasp complex technical concepts, simplify and break them down to articulate requirements, and communicate clearly and professionally to both technical and business audiences. 
• You are hands-on & detail-oriented. You regularly use quantitative usage data and qualitative insights from stakeholders and engineers. You keep asking “why,” challenge common assumptions, and ensure that what you build is what customers need & expect.
• You enjoy knowing what’s going on “under the hood” and can just as easily have a deeply technical conversation with the developer about a feature's design, or with a customer about the business value that a given technology provides.
• You have taken multiple product capabilities & features from ideation to impact. You can define priorities and lead cross-team efforts to create real customer value. You have a proven track record as a “make things happen” kind of person.
• You feel at home engaging in both inbound and outbound activities - from deep dives into design to leading webinars, meetups, and workshops.
• You enjoy working on a broad range of topics, with cross-functional teams, and collaborating with a diverse group of stakeholders, including partners, marketing, and salespeople.

Your Responsibilities:

• Take part in shaping the next generation of Sisense’s embedded analytics platform, collaborating with a diverse group of peers to overcome challenges and stay ahead of the pack in a highly competitive market.
• Define end-to-end requirements for Sisense’s core capabilities and drive their delivery from ideation & design, through engineering, to enablement and go-to-market.
• Identify, collect, analyze, and advocate for customer needs.
• Communicate the roadmap, vision, and strategy of your domain to key stakeholders.
• Create feature presentations and documentation to explain the capabilities to both internal and external audiences.
• Define, measure, report, and achieve success on KPIs that represent desired business outcomes.

Why you should join our team:

At Sisense, we’re redefining how application builders embed intelligence into their products.

Our platform sits at the intersection of modern data platforms and AI, enabling developers and product teams to deliver conversational, predictive, and agentic analytics experiences directly inside their applications.

If you’re a hands-on Product Manager who thrives at the crossroads of strategy, customer insight, and cutting-edge technology, this is your chance to own meaningful work in one of the most exciting areas of AI and data today.

Sisense is a leading AI-powered Analytics Platform as a Service (AnPaaS) that empowers product teams and developers to embed conversational, predictive, and agentic intelligence directly into applications and workflows. Our API-first, developer-first platform turns complex data into faster, smarter, actionable decisions for over 2,000 global customers across financial services, retail, healthcare, and technology.

With the recent launch of Sisense Intelligence (Intelligence Assistant, MCP server, Managed LLM), we are accelerating the next wave of embedded analytics innovation.

The Role

As a Senior Full-Stack Engineer (Node/React), you will be a driving force behind the evolution of our core platform, powering the next generation of embedded AI analytics. This is a high-impact, hands-on role where you’ll own features from architectural design to testing and deployment, ensuring our frontend interfaces and backend services are as performant as they are intuitive.

Beyond day-to-day feature development for our customer-facing part of the application, you will be a key contributor to company-wide strategic projects. These initiatives are designed to push the boundaries of the Sisense ecosystem, directly influencing our product roadmap and evolving how our customers integrate intelligence into their own applications.

What You’ll Do

• Build and scale end-to-end features using React for modern, responsive frontends and Node.js for high-performance backend services. You will spend the majority of your time writing clean, production-ready code that powers our core platform.
• Play a key role in the continuous evolution of our platform by maintaining and bridging functionality within our AngularJS codebase, ensuring a seamless experience as we transition toward modern frameworks.
• Take full responsibility for the lifecycle of your features. You are expected to deliver mission-critical projects at the highest quality, ensuring they are performant, robust, and timely delivered with end-to-end excellence.
• Be responsible for testing of your delivery, including manual and automated testing.
• Heavily integrate AI tools (Cursor, Claude etc.) into your daily development process to accelerate your output, optimize code performance, and stay at the forefront of engineering efficiency.
• Actively brainstorm with peers to solve technical hurdles and refine product ideas. You will work on company strategic projects that move the needle for Sisense, directly impacting our long-term product trajectory.

About You

• You have 5+ years of experience building robust applications. You are highly proficient with React, TypeScript, and Node.js (Express.js/Nest.js experience is a significant plus).
• You possess a deep understanding of modern web standards, RESTful APIs, SOLID principles and the nuances of high-performance frontend development.
• You understand CI/CD processes and can apply your skills to develop and optimize pipelines.
• You don’t just write code; you deliver well-architected, maintainable solutions. You have got a skill for breaking down complex business requirements into clear, executable technical tasks.
• You are self-driven, take full accountability for your projects from start to finish, and aim to follow the highest quality standards.
• You are passionate about efficiency and responsibly leverage AI tools to boost your personal performance and stay at the cutting edge of development practices.
• You enjoy brainstorming and solving problems with a team. Your English is at an Upper-Intermediate level (B2) or higher, allowing you to articulate technical concepts clearly.

Nice to Have

• Experience with BI/analytics tools, data-intensive applications, or building features that integrate AI/ML models.
• Hands-on exposure to cloud environments (AWS, GCP, or Azure) and containerization tools like Docker or Kubernetes.
• Familiarity with AngularJS is your advantage as we modernize our core platform.

OUR BENEFITS:

• We’re all working remotely 
• We hire only people we trust. All Sisensers join the company without a probation period
• We believe all Sisensers should be owners of our company’s success. We grant all employees stock options that start vesting on Day One
• We support a work-life balance philosophy and provide unlimited vacations (flexible time off) and additional long weekends to all Sisensers
• We support professional growth with access to the modern learning platform
• We care about each other. All team members have extended medical insurance
• We provide Sisensers with a sports reimbursement to support physical fitness and mental well-being.

Sisense is the leading AI-powered analytics platform that helps software companies and product teams build smarter, embedded analytics experiences directly into their applications. With Sisense Intelligence - our suite of agentic AI capabilities - we empower application builders to deliver governed conversational analytics, accelerate development with natural language tools, and turn data into actionable insights and revenue.

We're investing heavily in the foundational platform that powers this vision and are looking for a sharp, technical Product Manager to help shape the next generation of our Data & Analytics Platform. You'll drive the core infrastructure, APIs, developer tools, and AI-enablement capabilities that make Sisense the most flexible and powerful choice for embedding intelligence at scale.

We are looking for…

The Sisense Product Team is seeking a highly motivated Technical Product Manager with a deep passion for platform products, data systems, developer experience, and AI-powered analytics.

This role suits someone who thrives working hand-in-hand with engineering teams, dives deep into technical architecture, and excels at turning complex platform challenges into clear, customer-focused product direction. You will own critical platform foundations that enable application builders to create scalable, secure, composable, and intelligent analytics experiences - from low-code/no-code tools to pro-code extensibility.

We're looking for a curious, analytical, and hands-on PM who is excited by deeply technical areas: infrastructure, platform services, data modeling, APIs, developer SDKs, AI integration, and the capabilities that power modern embedded analytics.

Requirements

• 1–3 years of experience in Product Management, Technical Product Management, Solutions Engineering, Software Engineering, or a similar role, with a strong technical foundation.
• Experience with platform products, developer tools, APIs, data platforms, infrastructure, embedded analytics, or AI/ML technologies is a strong advantage.
• Solid technical understanding and comfort engaging in discussions on architecture, system design, scalability, reliability, APIs, data modeling, and technical trade-offs.
• Ability to break down complex technical concepts into clear product requirements, user stories, prioritization frameworks, and actionable roadmaps.
• Excellent English communication skills; ability to collaborate effectively with technical (engineering, architecture) and non-technical (go-to-market, customers) stakeholders.
• Customer-obsessed mindset, with a talent for deeply understanding the needs of application builders, developers, and end-users, then translating them into high-impact platform solutions.
• Hands-on and detail-oriented, with a natural tendency to ask “why,” challenge assumptions, and relentlessly validate that delivered capabilities solve real problems.
• Comfortable working side-by-side with engineers on feature design, technical dependencies, implementation trade-offs, and connecting platform work to measurable customer and business value.
• Proven ability to lead product capabilities end-to-end: from discovery and validation through delivery, launch, and adoption.
• Strong prioritization and execution skills in a complex, cross-functional environment; bias for action and ownership.
• Experience working with AI technologies, LLMs, agentic systems, or shipping AI-powered capabilities is a significant advantage.

Your Responsibilities

• Own and drive key components of the Sisense Platform, focusing on foundational technical capabilities, infrastructure, APIs, data services, and developer-facing tools that power Sisense Intelligence and embedded experiences.
• Define clear product requirements for platform services, Compose SDK, MCP connectivity, AI integration layers, internal infrastructure, and extensibility features; drive them from discovery to launch and post-launch optimization.
• Partner closely with Engineering, Architecture, and Design teams to make smart, balanced product and technical decisions that balance speed, scalability, reliability, and innovation.
• Collaborate with customers, product leaders, and go-to-market teams to uncover needs, validate problems, and prioritize platform investments that deliver maximum impact for application builders.
• Work with other PMs to ensure seamless end-to-end experiences that let developers and product teams leverage the full power of Sisense’s AI-driven analytics engine.
• Prioritize backlog based on customer value, technical strategy, scalability, security, developer experience, and long-term platform health.
• Communicate roadmap, strategy, and decisions transparently to stakeholders across Product, Engineering, Support, Sales, Marketing, and Customer Success.
• Create high-quality internal and external documentation, presentations, and enablement materials that clearly articulate the value and usage of platform capabilities.
• Contribute to and help evolve Sisense’s overall platform strategy, ensuring it remains scalable, extensible, secure, AI-native, and developer-friendly.

Why you should join our team

Sisense is redefining embedded analytics by moving far beyond traditional dashboards. We deliver a full-stack Analytics Platform as a Service (AnPaaS) that combines powerful data modeling, composable embedding tools, and Sisense Intelligence - our agentic AI suite (including Assistant, Managed LLM, and MCP server) - to help application builders prototype faster, embed conversational analytics, and deliver governed, actionable insights directly inside their products.

In this role, you'll tackle challenging technical problems at the heart of the platform, influence foundational decisions that impact thousands of developers and end-users, and work alongside talented teams across Product, Engineering, Design, and Go-to-Market. If you’re passionate about platform thinking, technical depth, AI enablement, and building the infrastructure that powers other great products, this is your chance to make a significant impact in a fast-evolving space.

About the Role

Enavate is a US-based IT company and a Microsoft Gold Partner, known for disrupting the SMB industry with tailored business solutions. As our European team continues to grow, we are looking for a Senior Microsoft Dynamics 365 CE Consultant who combines strong functional and technical expertise with a consultative mindset.

In this role, you will act as a trusted advisor to our clients, helping them shape their digital transformation journey with Microsoft technologies. You will work closely with stakeholders to understand business challenges, guide solution design, and deliver impactful implementations using Microsoft Dynamics 365 (Sales, Customer Insights – Journeys, Field Service, Customer Service) and the Microsoft Power Platform.

Beyond implementation, you will play a key role in mentoring junior consultants, contributing to solution design, and supporting pre-sales activities, ensuring clients achieve long-term value from their Microsoft investments.

Report to: CE & PP Practice Leader
POD: Client Delivery
Location: Ukraine (remote), Poland (remote)
Type: Full-time Team Member

Your Impact and Key Responsibilities:

Client Advisory & Solution Leadership

• Act as a trusted advisor to clients, helping them define and evolve their CRM and customer engagement strategy using Microsoft technologies.
• Lead discovery sessions and workshops to understand client objectives, processes, and challenges.
• Translate business needs into scalable Dynamics 365 and Power Platform solutions.
• Provide strategic guidance on best practices, roadmap planning, and adoption of Microsoft technologies.

Implementation & Solution Delivery

• Implement and configure Dynamics 365 Sales, Field Service, Customer Service, and Customer Insights – Journeys solutions aligned with client requirements.
• Design and build Power Platform solutions, including Power Apps, Power Automate, and Copilot Agents, to automate and optimize business processes.
• Design and implement integrations between Dynamics 365 and other enterprise systems.
• Support the full project lifecycle from requirements gathering through implementation, deployment, and post-go-live support.
• Troubleshoot and resolve issues related to Dynamics 365, Power Platform, and integrated systems.
• Understand data structure. Design and build relational data model.

Team Collaboration & Mentorship

• Provide guidance and mentorship to junior consultants and delivery team members.
• Contribute to solution architecture discussions and technical documentation.
• Collaborate with cross-functional teams to deliver high-quality client outcomes.

Pre-Sales & Practice Contribution

• Support pre-sales activities such as solution demonstrations, discovery workshops, and proposal input.
• Help shape solution approaches and effort estimates during the sales cycle.
• Contribute to the growth of the Dynamics 365 and Power Platform practice through knowledge sharing and best practices.

What It Takes to Be Successful:

Education & Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Microsoft certifications in Dynamics 365 or Power Platform are highly desirable.

Professional Expertise

• Extensive experience with Dynamics 365 Sales and Field Service.
• Hands-on experience with Dynamics 365 Customer Insights – Journeys and Customer Service.
• Strong experience with Power Apps and Power Automate.
• Experience implementing Power Pages; Power BI and Copilot Agents – nice to have.
• Strong understanding of CRM processes, business workflows, and automation.
• Proven ability to translate business requirements into scalable solutions.
• Experience with data migration, integrations, and system architecture design.
• Strong problem-solving, analytical, and troubleshooting skills.
• Experience creating solution documentation and functional specifications.
• Ability to balance strategic advisory with hands-on delivery.
• English language proficiency at Upper-Intermediate level or higher (B2+), enabling effective communication with international clients and colleagues.

About the Role

Enavate is a US-based IT company and a Microsoft Gold Partner, known for disrupting the SMB industry with tailored business solutions. As our European team continues to grow, we are looking for a Senior Microsoft Dynamics 365 CE Consultant who combines strong functional and technical expertise with a consultative mindset.

In this role, you will act as a trusted advisor to our clients, helping them shape their digital transformation journey with Microsoft technologies. You will work closely with stakeholders to understand business challenges, guide solution design, and deliver impactful implementations using Microsoft Dynamics 365 (Sales, Customer Insights – Journeys, Field Service, Customer Service) and the Microsoft Power Platform.

Beyond implementation, you will play a key role in mentoring junior consultants, contributing to solution design, and supporting pre-sales activities, ensuring clients achieve long-term value from their Microsoft investments.

Report to: CE & PP Practice Leader
POD: Client Delivery
Location: Ukraine (remote), Poland (remote)
Type: Full-time Team Member

Your Impact and Key Responsibilities:

Client Advisory & Solution Leadership

• Act as a trusted advisor to clients, helping them define and evolve their CRM and customer engagement strategy using Microsoft technologies.
• Lead discovery sessions and workshops to understand client objectives, processes, and challenges.
• Translate business needs into scalable Dynamics 365 and Power Platform solutions.
• Provide strategic guidance on best practices, roadmap planning, and adoption of Microsoft technologies.

Implementation & Solution Delivery

• Implement and configure Dynamics 365 Sales, Field Service, Customer Service, and Customer Insights – Journeys solutions aligned with client requirements.
• Design and build Power Platform solutions, including Power Apps, Power Automate, and Copilot Agents, to automate and optimize business processes.
• Design and implement integrations between Dynamics 365 and other enterprise systems.
• Support the full project lifecycle from requirements gathering through implementation, deployment, and post-go-live support.
• Troubleshoot and resolve issues related to Dynamics 365, Power Platform, and integrated systems.
• Understand data structure. Design and build relational data model.

Team Collaboration & Mentorship

• Provide guidance and mentorship to junior consultants and delivery team members.
• Contribute to solution architecture discussions and technical documentation.
• Collaborate with cross-functional teams to deliver high-quality client outcomes.

Pre-Sales & Practice Contribution

• Support pre-sales activities such as solution demonstrations, discovery workshops, and proposal input.
• Help shape solution approaches and effort estimates during the sales cycle.
• Contribute to the growth of the Dynamics 365 and Power Platform practice through knowledge sharing and best practices.

What It Takes to Be Successful:

Education & Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Microsoft certifications in Dynamics 365 or Power Platform are highly desirable.

Professional Expertise

• Extensive experience with Dynamics 365 Sales and Field Service.
• Hands-on experience with Dynamics 365 Customer Insights – Journeys and Customer Service.
• Strong experience with Power Apps and Power Automate.
• Experience implementing Power Pages; Power BI and Copilot Agents – nice to have.
• Strong understanding of CRM processes, business workflows, and automation.
• Proven ability to translate business requirements into scalable solutions.
• Experience with data migration, integrations, and system architecture design.
• Strong problem-solving, analytical, and troubleshooting skills.
• Experience creating solution documentation and functional specifications.
• Ability to balance strategic advisory with hands-on delivery.
• English language proficiency at Upper-Intermediate level or higher (B2+), enabling effective communication with international clients and colleagues.

About Shelf

The enterprise is going agentic — but most AI agents fail when they hit real business complexity. Shelf is changing that.

We’ve built the operating system for agentic AI: a platform that models your policies, workflows, and operational logic into an AI Data Model so agents don’t just respond — they reason. The result? AI that understands how your business actually runs and delivers precise, compliant, auditable outcomes at scale.

Brands like Amazon, Nespresso, HelloFresh, and KeyBank trust Shelf to power AI agents that resolve 85% of cases autonomously, cut handle times by 20–25%, and turn hours-long processes into seconds. We’re partnered with Microsoft, Salesforce, OpenAI, Snowflake, and Databricks — and recognized by Gartner (Cool Vendor) and IDC (Innovator) for our approach.

If you want to sell the infrastructure that makes agentic AI actually work in the enterprise, you’re in the right place.

Our mission is to empower humanity with better answers everywhere.

Senior Frontend React Developer:

As a Frontend Engineer at Shelf, you'll craft the interfaces that make enterprise AI accessible and trustworthy. While others are building chatbots, we're solving the harder problem: how do you build UIs that help users confidently navigate AI-powered systems processing millions of documents, while maintaining enterprise-grade reliability?

You won't just build React components — you'll architect production-ready Next.js applications that handle high-load scenarios with complex states, real-time AI streaming, and multiple layers of enterprise functionality. Every interface decision you make directly impacts how knowledge workers at the biggest companies in the market interact with their most critical information.

This is frontend engineering at its most demanding. You'll tackle challenges like building real-time streaming interfaces for LLM responses, architecting state management for concurrent AI operations across multiple tenants, creating accessible interfaces for complex knowledge graphs with thousands of nodes, and ensuring blazing fast interactions even with petabytes of searchable content. Your components will bridge everything from enterprise authentication systems to cutting-edge AI models, requiring both sophisticated technical skills and sharp product instincts.

We obsess over frontend quality because we're building the trust layer for AI itself. When your interfaces gracefully handle edge cases, provide clear feedback during AI processing, and remain performant under load, you're not just meeting UX standards - you're directly enabling users to trust AI-powered answers and make critical business decisions with confidence.

You'll work on production SSR applications serving thousands of enterprise users, implementing localization for global markets, ensuring accessibility compliance, and maintaining security standards that pass SOC 2 audits. Your code will integrate with our Elasticsearch clusters, DynamoDB tables, and Aurora PostgreSQL databases through the largest park of REST APIs, handling real-time websocket updates for AI streaming and collaborative features.

We're a product company that ships fast without compromising on lasting quality. You'll work alongside proactive, ever-learning engineers who actively use AI coding assistants (OpenAI Codex, Claude Code) to accelerate development. We build custom MCP servers, implement DSPy pipelines for LLM optimization, and experiment with different AI tools for implementation. In our environment, AI isn't just what we build — it's how we build.

The best engineers we know are drawn to problems that matter. If you're excited by the challenge of building interfaces that make the AI revolution actually usable and trustworthy for enterprise users, this role offers the rare combination of technical depth, meaningful impact, and the prestige of solving UX patterns that the industry hasn't figured out yet.

Responsibilities

• Design and implement production-ready Next.js SSR applications with complex state management, handling high-load scenarios and real-time AI interactions at scale
• Build interfaces for AI-powered features including streaming LLM responses, semantic search across millions of documents, interactive knowledge graphs, intelligent content recommendations, and AI agentic builders
• Architect component libraries and maintain our design system in Storybook, ensuring reusability, accessibility, and consistent UX patterns across the platform
• Develop enterprise-grade functionality including multi-language support, accessibility compliance, cross-browser compatibility, and security implementations that meet SOC 2 standards
• Create comprehensive technical specifications and component API designs that clearly communicate interface decisions, performance trade-offs, and accessibility considerations
• Build and optimize data-heavy UIs using React Flow for node-based graphs, Highcharts for analytics visualizations, and custom virtualization for handling large datasets
• Instrument components for performance monitoring, track Core Web Vitals, implement error boundaries, and build automated visual regression tests with Playwright
• Take full ownership of the features you build, monitoring their performance in production, optimizing bundle sizes, and ensuring they scale gracefully as user load grows
• Work with SWR for intelligent data fetching, caching, and revalidation strategies that minimize API calls while keeping UIs responsive and data fresh
• Integrate with backend services via REST APIs, handle websocket connections for real-time updates, and implement optimistic UI patterns for seamless user experiences
• Leverage AI coding assistants to accelerate development while maintaining high code quality, and contribute to building internal AI agents that automate frontend workflows
• Stay current with React ecosystem best practices, Next.js updates, AI UX patterns, and modern frontend architecture—experiment with new approaches and share findings with the team
• Contribute to our engineering standards and practices through thoughtful code reviews, mentor colleagues on frontend best practices, and actively participate in our culture of continuous learning

Requirements

• Over 5 years of professional frontend engineering experience, including more than 3 years specializing in React and modern JavaScript/TypeScript
• Production Next.js experience - you've built and shipped SSR applications at scale, understand app router patterns, server components, and the trade-offs between SSR, SSG, and CSR
• Deep TypeScript expertise - you write type-safe code with generics, utility types, and advanced patterns. 
• Complex state management - hands-on experience architecting state solutions for challenging scenarios: real-time collaboration, optimistic updates, multi-tenant data isolation, and large-scale data synchronization
• Enterprise application development - you've built applications with localization (i18n), accessibility, security best practices, and compliance requirements. You understand the complexity beyond "making it work"
• AI/LLM interface experience - you've built interfaces for AI-powered features: streaming token responses, chat UIs, semantic search, or similar real-time AI interactions
• High-load optimization - proven track record optimizing applications for performance under heavy traffic, large datasets, and concurrent operations. You monitor Core Web Vitals and know how to improve them
• Modern CSS mastery - strong expertise with Tailwind CSS and/or CSS-in-JS solutions. You can implement pixel-perfect designs while maintaining responsive layouts and dark mode support
• Write well-structured, testable code with thoughtful component abstractions and clean APIs. You know when to abstract and when to keep it simple
• Strong problem-solving skills and genuine curiosity - you don't wait for designs to be perfect but proactively identify UX issues and propose solutions. You're never satisfied with "good enough" and constantly refine your craft
• Experience with AI coding assistants (OpenAI Codex, Claude, etc.) and eagerness to push the boundaries of AI-assisted development. Part of this role involves creating AI agents to automate portions of the frontend workflow
• Familiarity with observability and monitoring tools like Datadog, Sentry, or similar platforms for tracking frontend performance and errors in production
• Upper-Intermediate or better English skills for technical communication, documentation, and collaborating with distributed teams
• Present your work effectively both verbally and visually - you can articulate design decisions, create component documentation, and explain technical trade-offs clearly

Be a Plus:

• Experience with React Flow, Highcharts, or other complex data visualization libraries
• Understanding of Node.js/Python/backend fundamentals - you can read backend code and contribute to API design discussions
• Experience with SWR, React Query, or similar data fetching libraries
• Hands-on experience with vector search UIs, RAG interfaces, or semantic search implementations
• Familiarity with MCP (Model Context Protocol), DSPy, or other cutting-edge AI frameworks
• Experience with monorepo tools (Lerna, Turborepo, Nx) and managing shared component libraries
• AWS services knowledge (S3, CloudFront, Lambda) and understanding of serverless architectures
• Built or contributed to design systems or open-source component libraries
• Experience with Playwright, Puppeteer, or Cypress for comprehensive E2E testing
• Experience building AI agent interfaces or agentic AI workflows

What Shelf Offers:

• B2B contract
• Company Stock Options
• Hardware: MacBook Pro
• Modern technical stack. Develop open-source software
• Premier AI development environment: GitHub Copilot, Claude Code, OpenAI Codex, TypingMind, v0, MCP Servers, plus credits for experimenting with emerging AI tools

Why Shelf

• Our Leadership Team has deep knowledge management and AI domain expertise and enterprise SaaS background to execute this plan
• We love our customers and our customers love us. Ask a Shelf customer why, and they’ll tell you it’s because of our innovative capabilities, rock-solid reliability, they truly enjoy working with our people, but most of all – it’s the improvements they see in their business KPIs.
• We have raised over $60 million in funding and our investors include Tiger Global, Insight Partners, Connecticut Innovations, and others
• We have high velocity growth powered by the most innovative product in our category, 3X growth for 3 years in a row
• We now have over 100 employees in multiple U.S. states and European countries, and we have ambitious hiring goals over the next few months

Our Values:

Quality - We’re united by our focus on world‑class Quality. Quality in all things – starting with everything that leaves your desk. Everything you touch – every email, report, campaign, and piece of code – should be outstanding. Your work product should blow people away. Having people look at what you’ve done and say, “Wow.” That’s the standard here. Remember that how you do anything is how you do everything. Focus on craftsmanship—your ability to make things better.

Momentum - for us means that you should know that the things you’re responsible for are moving forward. When you look around and see something that’s stalled, get it moving again. We pride ourselves on “ball movement.” When your boss or team leaves you with something, they should return to see measurable progress. Small, continuous movement is our recipe for success. Constantly look for how to make the work around you move forward. We want you to initiate solutions, ideas, and progress. Don’t wait for it to come to you—reach out and create movement. All the time.

Accountability - We expect every team member to feel that they are accountable for more than anyone might normally expect. Each of us should feel real responsibility for things even at the edge of our control. We consistently share and align on expectations, give each other open and respectful feedback, and use those two drivers to ensure that every agreement we make with one another is clear and complete.

Hard Work - We’re here to do something difficult together. We care intensely about the mission and we expect that from our teammates. That care means that we work hard here. Hard work comes with long hours, extra effort…and real opportunity at Shelf. Your passion for creating and sustaining output is a part of our DNA. Support each other, cheer each other on, drive the mission forward. Great teams sustain intense effort together to win.

Learning Agility - We’re innovating in one of the fastest‑moving spaces in history at a time of accelerating global change. That’s incredibly exciting and requires each of us to commit fully to learning each and every day so that we can be the best at what we do. None of us know everything. All of us can learn anything. Staying open and constantly curious is a key success driver at Shelf. It also requires humility. We prize people who are consistently humble and open to making mistakes and growing from them. Recognize also that learning itself is a skill…we need you to be really good at it. Keep dialing in your own understanding about how you learn best and push yourself to keep growing.

Adapt and Thrive - Overcoming challenges lives deep in our DNA. We have a proud history of understanding and living the reality that obstacles are our opportunities…they’re the key to our success. Change is a constant in our business and fighting change is counterproductive. We need you to be good at being uncomfortable and understand that discomfort is the key to growth. Cultivate your own ability to adapt and know that struggling well is something you’ll share with every team you’re on at Shelf. Our company stories are about thriving through real difficulty…together.

Win Together - We win or lose as a team. Always. Everything you do here is connected to the rest of the organization. Part of our shared team environment demands full honesty…real candor and directness with one another. We expect you to constantly be thinking about how to support your teammates and the company, always acting in service to our shared mission and what’s best for the organization as a whole.

About Shelf

The enterprise is going agentic — but most AI agents fail when they hit real business complexity. Shelf is changing that.

We’ve built the operating system for agentic AI: a platform that models your policies, workflows, and operational logic into an AI Data Model so agents don’t just respond — they reason. The result? AI that understands how your business actually runs and delivers precise, compliant, auditable outcomes at scale.

Brands like Amazon, Nespresso, HelloFresh, and KeyBank trust Shelf to power AI agents that resolve 85% of cases autonomously, cut handle times by 20–25%, and turn hours-long processes into seconds. We’re partnered with Microsoft, Salesforce, OpenAI, Snowflake, and Databricks — and recognized by Gartner (Cool Vendor) and IDC (Innovator) for our approach.

If you want to sell the infrastructure that makes agentic AI actually work in the enterprise, you’re in the right place.

Our mission is to empower humanity with better answers everywhere.

Summary

The R&D department plays a pivotal role in driving Shelf to disrupt the market. We are looking for Machine Learning experts that are able to deliver end to end with a blend of experience: Python engineering, ML engineering, and pragmatic Data science and Machine learning research. You will ship end-to-end features—from problem framing and experimentation to service deployment, and ongoing operations—quickly and with high quality. Your work will power ML- and LLM-driven services used by top enterprises like Amazon, Mayo Clinic, AmFam, and Nespresso.

This role requires strong Python engineering capabilities coupled with a strong ability to deliver robust ML solutions, along with ML research literacy to choose sound methodologies, define metrics, and evaluate different approaches effectively.

You’ll work in an agile environment, move fast, and own what you ship.

Responsibilities

• Own end-to-end delivery: ideate, research, prototype, productionize, and operate ML-powered services with an expectation to iterate and ship frequently
• Stand up robust training/evaluation pipelines: dataset curation, labeling/feedback loops, experiment tracking, offline/online metrics, and A/B testing
• Solve problems using sound methodology, evaluate approaches along with 
• Transform ML models and LLM workflows (including RAG) into reusable, versioned, observable production services with CI/CD
• Collaborate with Product Owners to shape our product and requirements
• Conduct and receive code reviews; champion engineering excellence, testing discipline, and documentation
• Leverage AI coding assistants to accelerate development and create internal agents that automate parts of the engineering workflow
• Share learnings through demos, docs, and knowledge sessions; contribute to a culture of continuous improvement

Requirements

• 3+ years of professional experience researching and shipping ML-based solutions, with strong Python skills and a track record of delivering fast without sacrificing quality
• Proven experience in owning research problems end-to-end, starting from initial data analysis, through iterative research phases to delivering on production
• Practical NLP/LLM experience: transformers, embeddings, prompt design, and evaluation; ability to choose and justify metrics and methodologies
• Strong backend fundamentals: designing RESTful services, schema design, data modeling, and performance tuning for SQL and NoSQL stores
• Data processing skills: pandas/NumPy; experience with batch/stream processing and ETL orchestration (e.g., Airflow, Step Functions)
• Strong English verbal and written communication

As a plus

• LLM ops and safety: eval frameworks (e.g., RAGAS), guardrails, red-teaming, prompt optimization at scale
• Model optimization: quantization, distillation, pruning; GPU/accelerator-aware serving
• Experience with AWS ML stack (SageMaker, Batch, Step Functions, Lambda, SQS/SNS, DynamoDB, ECS, EC2, S3)
• Vector databases and search: Pinecone, Elasticsearch, pgvector, FAISS, or DeepLake
• Background in reinforcement learning, agent frameworks, or autonomous agents
• Publications, open-source contributions, GitHub portfolio

What Shelf Offers

• B2B contract
• Company Stock Options
• Hardware: MacBook Pro
• Modern technical stack. Develop open-source software
• Premier AI development environment: GitHub Copilot, Claude Code, OpenAI, TypingMind, v0, MCP Servers, plus credits to experiment with emerging AI tools

Why Shelf

• Our Leadership Team has deep knowledge management and AI domain expertise and enterprise SaaS background to execute this plan
• We love our customers and our customers love us. Ask a Shelf customer why, and they’ll tell you it’s because of our innovative capabilities, rock-solid reliability, they truly enjoy working with our people, but most of all – it’s the improvements they see in their business KPIs.
• We have raised over $60 million in funding and our investors include Tiger Global, Insight Partners, Connecticut Innovations, and others
• We have high velocity growth powered by the most innovative product in our category, 3X growth for 3 years in a row
• We now have over 100 employees in multiple U.S. states and European countries, and we have ambitious hiring goals over the next few months

Our Values:

Quality - We’re united by our focus on world‑class Quality. Quality in all things – starting with everything that leaves your desk. Everything you touch – every email, report, campaign, and piece of code – should be outstanding. Your work product should blow people away. Having people look at what you’ve done and say, “Wow.” That’s the standard here. Remember that how you do anything is how you do everything. Focus on craftsmanship—your ability to make things better.

Momentum - for us means that you should know that the things you’re responsible for are moving forward. When you look around and see something that’s stalled, get it moving again. We pride ourselves on “ball movement.” When your boss or team leaves you with something, they should return to see measurable progress. Small, continuous movement is our recipe for success. Constantly look for how to make the work around you move forward. We want you to initiate solutions, ideas, and progress. Don’t wait for it to come to you—reach out and create movement. All the time.

Accountability - We expect every team member to feel that they are accountable for more than anyone might normally expect. Each of us should feel real responsibility for things even at the edge of our control. We consistently share and align on expectations, give each other open and respectful feedback, and use those two drivers to ensure that every agreement we make with one another is clear and complete.

Hard Work - We’re here to do something difficult together. We care intensely about the mission and we expect that from our teammates. That care means that we work hard here. Hard work comes with long hours, extra effort…and real opportunity at Shelf. Your passion for creating and sustaining output is a part of our DNA. Support each other, cheer each other on, drive the mission forward. Great teams sustain intense effort together to win.

Learning Agility - We’re innovating in one of the fastest‑moving spaces in history at a time of accelerating global change. That’s incredibly exciting and requires each of us to commit fully to learning each and every day so that we can be the best at what we do. None of us know everything. All of us can learn anything. Staying open and constantly curious is a key success driver at Shelf. It also requires humility. We prize people who are consistently humble and open to making mistakes and growing from them. Recognize also that learning itself is a skill…we need you to be really good at it. Keep dialing in your own understanding about how you learn best and push yourself to keep growing.

Adapt and Thrive - Overcoming challenges lives deep in our DNA. We have a proud history of understanding and living the reality that obstacles are our opportunities…they’re the key to our success. Change is a constant in our business and fighting change is counterproductive. We need you to be good at being uncomfortable and understand that discomfort is the key to growth. Cultivate your own ability to adapt and know that struggling well is something you’ll share with every team you’re on at Shelf. Our company stories are about thriving through real difficulty…together.

Win Together - We win or lose as a team. Always. Everything you do here is connected to the rest of the organization. Part of our shared team environment demands full honesty…real candor and directness with one another. We expect you to constantly be thinking about how to support your teammates and the company, always acting in service to our shared mission and what’s best for the organization as a whole.