SUMMARY

The Manager, Analytics is responsible for leading a team of BI developers and analysts to deliver reliable, high-performance business intelligence solutions in line with company strategy. This role emphasizes data modeling, ETL development, dashboard/report creation, and ensuring robust data pipelines. The Manager will collaborate closely with Product Management, IT, and business stakeholders to translate analytical needs into actionable insights, supporting data-driven decision-making company-wide.

Avetta’s SaaS platform connects the world’s leading organizations with qualified suppliers, contractors, and vendors. We bring unmatched visibility to companies through cloud-based technology and human insights to improve supply chair risk and compliance. As a result, we foster sustainable growth for businesses and their supply chains globally. Our SaaS subscription-based software is used by 85k+ active customers in over 100 countries spanning a diverse set of industries.

If residing within commutable distance to our Newcastle office or Sydney office, a hybrid schedule would be offered (3 days in office, 2 days work from home). Remote work may be considered for those outside of commutable distance but who still reside in Australia.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Lead, mentor, and develop a team of BI and analytics professionals, including guidance on best practices for data modeling, ETL, and reporting.
• Collaborate with product managers, business units, and stakeholders to gather and clarify BI requirements and to translate them into scalable technical solutions.
• Architect, enhance, and support data warehouses and analytic data marts, primarily utilizing Jasper Server, Power BI and Snowflake.
• Oversee the design, implementation, and optimization of ETL processes to ensure the accuracy and timeliness of data integrations from multiple sources.
• Ensure projects are tracked in JIRA, with thorough code reviews, data quality checks, and UAT/testing prior to deployment.
• Facilitate Agile ceremonies, including sprint planning, daily stand-ups, and retrospectives for the BI and Analytics team.
• Drive continuous improvement in BI processes, adoption of new tools/technologies, and foster a culture of data quality and governance.
• Troubleshoot and resolve data issues, working with engineering and business teams as needed to remove blockers.
• Ensure smooth collaboration with engineering, infrastructure, and business analysts to provide actionable BI solutions across teams.

IDEAL EXPERIENCE, EDUCATION & TRAINING:

• B.S. in Computer Science, Information Systems, Data Analytics, or related field, or equivalent experience.
• Deep expertise in SQL, including writing complex queries and performance tuning.
• Extensive hands-on experience with multiple reporting and BI tools such as Jasper Server, MicroStrategy, Sisense, SQL Server Reporting Services (SSRS), Power BI etc .
• Extensive hands-on experience with multiple database platforms such as MySQL, Postgresql, Snowflake.
• 3+ years in a BI/Analytics management or senior/lead BI developer role within a software development company.
• Experience architecting and supporting distributed BI systems/cloud analytics solutions.
• Strong understanding of data warehousing principles, data modeling (star/snowflake schemas), and data governance.
• Proven success managing multiple projects with Agile methodologies, especially involving large data sets and complex reporting requirements.
• Excellent interpersonal and communication skills, with a demonstrated ability to translate technical work into business value for non-technical audiences.

#LI-REMOTE

We are looking to speak to candidates who are based in Sydney for our hybrid working model.

About the Job

The worldwide data management software market is massive (According to IDC, the worldwide data management software market was approximately $106 billion in 2025, growing to approximately $153 billion in 2028). At MongoDB, we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.

MongoDB is growing its team in Sydney, focusing on building intelligent tools that help customers understand and modernise their application codebases. The Application Modernisation Platform (AMP) guides customers through the entire journey of modernising their applications — from legacy relational platforms to modern, scalable systems built on MongoDB. The App Analysis & Modelling team owns the critical first stage of this journey: building the context that powers everything downstream. The team builds code analysis tools that construct code dependency graphs and generate deep insights for codebases, giving customers a clear understanding of their existing applications before transformation begins. The team also designs schema recommendation engines that analyse signals such as existing relational schemas and query patterns to inform data modelling decisions. Our work sits at the intersection of analysis, data modelling, and AI — helping developers make confident, data-driven decisions as they transition to MongoDB.

We are looking for a Software Engineer who is passionate about building scalable backend systems and applications. As we expand our use of AI to power smarter analysis and recommendations, the ideal candidate will bring strong backend engineering fundamentals with the ability to contribute across the full stack. You will collaborate closely with product management and other engineering teams to design and deliver cutting-edge features that guide customers through complex modernisation journeys.

The Ideal Candidate Will Have

• 3+ years of commercial software development experience with strong proficiency in Python and/or Java
• Experience designing and building scalable, high-performance APIs and backend services
• Solid understanding of relational data modelling and SQL (Oracle, PostgreSQL, MySQL, or similar), including schema design and query optimisation
• Good understanding of algorithms, data structures, and their time and space complexity
• Experience with frontend development using React and TypeScript, or a demonstrated willingness and ability to work across the full stack
• Degree in Computer Science or a similar field, or equivalent practical experience
• Curiosity, a positive attitude, and a drive to continue learning
• Excellent verbal and written communication skills

Nice to Have

• Experience building AI-powered features, including working with Large Language Models (LLMs) and agentic workflows
• Experience with code analysis, static analysis tooling, or building tools that traverse and interpret code structures programmatically
• Familiarity with MongoDB
• Experience with cloud-native distributed systems (e.g., Kubernetes or similar)
• Contributions to open-source projects

Position Expectations

• Contribute high-quality, well-tested code to the App Analysis & Modelling team’s backend and frontend services
• Design and build scalable APIs and data pipelines that power code analysis and schema recommendation features
• Collaborate effectively with Product Management, other engineers, and designers to build and deliver on the product roadmap
• Participate actively in code reviews to enforce best practices and maintain a high bar for code quality
• Give and solicit feedback on technical design documents and pull requests
• Help troubleshoot and resolve complex technical issues across the stack
• Perform tasks related to engineering process such as CI/CD, quality, and testing

Success Measures

Within the first three months, you will have:

• Familiarised yourself with the MongoDB database and aggregation language
• Familiarised yourself with the backend tech stack including Python, Java, and our API infrastructure
• Set up your software development environment and begin contributing to the codebase
• Started collaborating with your peers and contributed to code reviews and design discussions

Within six months, you will have:

• Familiarised yourself with the full stack including the React/TypeScript frontend
• Worked on and delivered a large-scale feature in the product
• Contributed to and helped deliver multiple product releases
• Reviewed and contributed to scope and technical design documents

Within twelve months, you will have:

• Become a key contributor to the team, capable of owning complex features independently
• Delivered at least one large-scale feature that spans the entire tech stack
• Helped recruit and interview new members of the team
• Collaborated effectively with other teams at MongoDB on cross-functional projects

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

We are looking for an experienced Lead Software Engineer with a strong background in data streaming products, the Java ecosystem and team leadership. You will lead a talented team building a complex product suite using a modern stack: Java, Spring Boot, Apache Kafka, Debezium, and React. The ideal candidate is a hands-on technical leader who can drive architectural decisions, mentor engineers, and collaborate closely with product management to deliver a product that solves our customers' most challenging data problems.

We are looking to speak to candidates who are based in Sydney for our hybrid working model.

The ideal candidate for this role will have

• 6+ years of commercial software development experience with at least one JVM language such as Java, preferably using the Spring ecosystem
• 2+ years of experience leading, coaching, and mentoring a team of software engineers to achieve high-impact results
• Extensive product experience in the data streaming or data tooling space, especially with streaming data platforms such as Apache Kafka and Change Data Capture (CDC) tools like Debezium
• Extensive experience with relational and document data modeling and hands-on experience with at least one SQL database (Postgres, MySQL, etc) and at least one document database (e.g. MongoDB)
• Exposure to client-side technologies such as JavaScript and React is a plus
• Good understanding of algorithms, data structures and their time and space complexity
• Curiosity, a positive attitude, and a drive to continue learning
• Excellent verbal and written communication skills

Position Expectations

• Provide technical leadership and mentorship to a team of engineers, fostering a culture of innovation, quality, and continuous improvement.
• Drive the architectural vision and long-term technical roadmap for the Data Migration product suite, ensuring it is scalable, reliable, and performant.
• Collaborate closely with Product Managers and other stakeholders to define product features and translate business requirements into robust technical designs.
• Lead the design and implementation of complex, mission-critical components of our data streaming and migration platform.
• Champion and enforce engineering best practices through design reviews, code reviews, and by setting a high standard for quality and operational excellence.
• Act as a hands-on leader, guiding the team through complex technical challenges and contributing to the codebase where necessary.

Success Measures

Within the first three months, you will have:

• Fully ramped up on our architecture, business domain, and team processes.
• Establish yourself as the technical leader within the team, actively driving technical discussions, design reviews, and planning for the product roadmap.
• Begin mentoring team members and building strong collaborative relationships with your product counterparts.

Within six months, you will have:

• Successfully led the team to deliver a major feature or product release.
• Made significant contributions to the architectural roadmap and started influencing the technical direction of adjacent teams.
• Established a clear rhythm of execution and a high-performing culture within your team.

Within 12 months, you will have:

• Become recognized as the go-to technical expert for the data migration domain at MongoDB.
• Delivered large-scale features across the entire tech stack that have a measurable impact on our customers and business.
• Played a crucial role in recruiting, hiring, and growing the engineering team.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

MongoDB is growing its team in Sydney, focusing on building intelligent tools that help customers understand and modernise their application codebases. The Application Modernisation Platform (AMP) guides customers through the entire journey of modernising their applications — from legacy relational platforms to modern, scalable systems built on MongoDB. The App Analysis & Modelling team owns the critical first stage of this journey: building the context that powers everything downstream. The team builds code analysis tools that construct code dependency graphs and generate deep insights for codebases, giving customers a clear understanding of their existing applications before transformation begins. The team also designs schema recommendation engines that analyse signals such as existing relational schemas and query patterns to inform data modelling decisions. Our work sits at the intersection of analysis, data modelling, and AI — helping developers make confident, data-driven decisions as they transition to MongoDB.

We are looking for a Senior Software Engineer who is passionate about building scalable backend systems and applications. As we expand our use of AI to power smarter analysis and recommendations, the ideal candidate will bring strong backend engineering fundamentals with the ability to contribute across the full stack. You will collaborate closely with product management and other engineering teams to design and deliver cutting-edge features that guide customers through complex modernisation journeys.

We are looking to speak to candidates who are based in Sydney for our hybrid working model.

The ideal candidate will have

• 5+ years of commercial software development experience with strong proficiency in Python and/or Java
• Extensive Experience designing and building scalable, high-performance APIs and backend services
• Solid understanding of relational data modelling and SQL (Oracle, PostgreSQL, MySQL, or similar), including schema design and query optimisation
• Good understanding of algorithms, data structures, and their time and space complexity
• Experience with frontend development using React and TypeScript, or a demonstrated willingness and ability to work across the full stack
• Degree in Computer Science or a similar field, or equivalent practical experience
• Curiosity, a positive attitude, and a drive to continue learning
• Excellent verbal and written communication skills

Nice to have

• Experience building AI-powered features, including working with Large Language Models (LLMs) and agentic workflows
• Experience with code analysis, static analysis tooling, or building tools that traverse and interpret code structures programmatically
• Familiarity with MongoDB
• Experience with cloud-native distributed systems (e.g., Kubernetes or similar)
• Contributions to open-source projects

Position Expectations

• Contribute high-quality, well-tested code to the App Analysis & Modelling team’s backend and frontend services
• Design and build scalable APIs and data pipelines that power code analysis and schema recommendation features
• Collaborate effectively with Product Management, other engineers, and designers to build and deliver on the product roadmap
• Participate actively in code reviews to enforce best practices and maintain a high bar for code quality
• Give and solicit feedback on technical design documents and pull requests
• Help troubleshoot and resolve complex technical issues across the stack
• Perform tasks related to engineering process such as CI/CD, quality, and testing

Success Measures

Within the first three months, you will have:

• Familiarised yourself with the MongoDB database and aggregation language
• Familiarised yourself with the backend tech stack including Python, Java, and our API infrastructure
• Set up your software development environment and begin contributing to the codebase
• Started collaborating with your peers and contributed to code reviews and design discussions

Within six months, you will have:

• Familiarised yourself with the full stack including the React/TypeScript frontend
• Worked on and delivered a large-scale feature in the product
• Contributed to and helped deliver multiple product releases
• Reviewed and contributed to scope and technical design documents

Within twelve months, you will have:

• Become a key contributor to the team, capable of owning complex features independently
• Delivered at least one large-scale feature that spans the entire tech stack
• Helped recruit and interview new members of the team
• Collaborated effectively with other teams at MongoDB on cross-functional projects

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Lead Software Engineer

Since launching in 2011, THE ICONIC has redefined the future of retail in Australia and New Zealand. As the leading fashion, sports and lifestyle e-commerce destination in the region, our e-commerce platforms (Retail, Marketplace and Services) provide a seamless and  inspiring end-to-end customer experience. 

Scalable solutions, exciting challenges, and a direct impact on more than 5 million customers. This is engineering at THE ICONIC.

Our systems handle a massive amount of traffic, and with millions of active sessions it’s guaranteed you’re going to get first-hand feedback from customers on the code you deploy! 

Our agile engineering team is responsible for building the technology, features, and experiences our customers are obsessed with. We are on a mission to bring on the future of shopping!

What you will do..

• Lead software projects to develop our cutting-edge e-commerce platform
• Work in an agile environment to develop a best-in-market experience for THE ICONIC customers
• Work on complex architectural and technical problems
• Write and maintain clean and well-tested code
• Deploy microservices using infrastructure as code technologies, CI/CD (GitHub Actions), Terraform
• Work on distributed systems at scale with high traffic workloads
• Collaborate with other software engineers and stakeholders in your team to build and maintain APIs in our microservices architecture (Kubernetes)

What we are looking for..

• Experience leading agile and lean software engineering teams
• Excellent understanding of fundamental engineering concepts - SOLID principles, clean code, design patterns, testing
• Software Architecture - well versed in a range of architectural styles such as mirco-services, event driven architecture, and migrating legacy systems.
• In-depth knowledge of scalable SaaS cloud solution services such as AWS, GCP or Azure
• APIs - RESTful API design
• Databases, experience with any RDMS (MySQL, Postgres, etc) and NoSQL solutions (Redis, DynamoDb, etc.)
• Security-first mindset
• Well versed in unit testing frameworks such as Jest
• Well versed  in Node.js (with either JavaScript or TypeScript) or PHP
• Experience with automated deployments (CI/CD)

Ways to stand out from the crowd..

• Exposure to Docker in production (Kubernetes, EKS)
• Experience with queue solutions to execute background jobs asynchronously (RabbitMQ, AWS SQS, Kafka, etc. any of these)  
• Experience working with modern front-end JS frameworks (eg. React, Vue.js, Angular)
• CSS/SASS and UX/UI Design
• PHP and PHP Unit
• AWS cloud experience

Why you'll love THE ICONIC..

From our ways of working to our growth mindset and sustainable approach, we each add unique value and have an incredible amount of fun doing it! People are our greatest asset and our ICONITE experience is designed to empower you to do your best work. Here’s what to expect when you join THE ICONIC:

• Flexible working. We offer a hybrid and flexible working model so you can do your best work in a way that works for you
• The learning  collective. Get your knowledge fix with our learning days and hackathons
• Parents at THE ICONIC. Access to our parental leave program and an extra day off for your kids' first day of school every year 
• Birthday leave. Enjoy a paid day off for your birthday and an ICONIC voucher to treat yourself
• Curate your style. No matter what your style is, we have got you covered with our Amazing staff discount and our famous sample sales
• People & Planet Positive: From our ethical sourcing and sustainability strategies to our community engagement and diversity, our responsibility is multifaceted, and each of these facets are equally important. 
• Wellbeing. Access to our discounted gym memberships and wellbeing programs
• People  first. Access our Employee Assistance Program for you and your family. 
• Volunteer days. Work as a Charity Partner with Thread Together for society and environmental change.

Additional Information

At THE ICONIC, diversity, inclusion, and belonging are integral to our culture, fostering an environment of respect and dignity. We aim to empower self-expression and ensure our workforce reflects our diverse communities. By embracing diverse perspectives and experiences, we strive to create a genuine sense of belonging for our employees, customers, and partners, promoting equal opportunities and a better shopping experience for all

We are committed to providing reasonable arrangements to all individuals participating in our application and interview process, and while performing job functions. If you require any accommodations or adjustments prior to the submission of your application or throughout your interview process, please contact our Talent Acquisition team directly: talent.attraction@theiconic.com.au

By submitting your application, you acknowledge and agree to the terms of THE ICONIC's Candidate Privacy Policy

We’re hiring a Senior Site Reliability Engineer!

• 🗓️ Full-time | Permanent 

• 📍 Preferred locations: Sydney, Brisbane, or Melbourne. Open to Perth based for the right candidate! 

• 🏡 Hybrid working: 2 days in office, 3 days WFH  

Does a competitive salary package with company stock, five wellness days per year, a flexible benefits package of $1000 per year and a fantastic team culture spark your interest? 

👋 Meet AlayaCare! We’re a fast-growing SaaS scale-up on a mission to transform aged and disability care across Australia, Canada, the US and beyond. Our platform helps care providers deliver exceptional service in homes, communities, and residential settings. 

We’re big on Tech with Purpose and passionate about improving lives - all while having a little fun along the way (we’ve been known to enjoy a team lunch or three). 

 The Role: 

We’re on the lookout for a Senior Site Reliability Engineer who’s ready to bring their self-starting nature, AWS experience & analytical mind to the table. Reporting to the SRE, Engineering Manager, you'll help drive the reliability of our live SaaS solutions across the region. 

Your days will involve: 

Development, Automation, and Tooling 

• Design, build, and maintain infrastructure and platform services, including Kubernetes and observability tooling 

• Implement infrastructure as code, configuration management, and automated testing to ensure reliable, repeatable environments 

• Contribute to code and configuration reviews to improve scalability, maintainability, and reuse. 

• All the above using AI first mindset and development tooling such as Cursor and Kiro. 

• Build and tune AI Agents to accelerate delivery, and automate repetitive tasks. 

Reliability and Operations 

• Monitor production systems, troubleshoot issues, and improve logging, monitoring, alerting, and runbooks 

• Participate in on-call rotations, incident response, and post-incident reviews to improve long-term reliability.  

Requirements and Collaboration 

• Partner with Product, Engineering, and development teams to translate requirements into practical infrastructure solutions. 

• Identify risks related to operability, security, performance, and cost, and recommend appropriate trade-offs.  

Continuous Improvement 

• Contribute to operational quality through runbooks, security practices, performance tuning, and process improvements 

• Proactively identify issues, raise concerns, and stay current with emerging SRE practices and technologies. 

You’ll thrive in this role if you: 

• Bring 5+ years of experience in SRE/DevOps or a similar role 

• Believe that AI agents can be better than humans at certain tasks and are interested in maximizing their usage 

• Have solid hands-on experience with AWS and Terraform 

• Have practical experience running workloads on Docker & Kubernetes  

• Are known for your problem-solving skills and your ability to work well autonomously 

• Are proficient in at least one development or scripting language (such as Python, Go, Bash) 

• Have practical knowledge of infrastructure as a code (CloudFormation or Terraform) 

• Have some knowledge of APM, logging & metrics systems (New Relic, Prometheus or ELK)  

• Have some background knowledge of system & network security fundamentals 

• Have some experience participating in incident management 

Bonus points if you: 

• Have knowledge of databases (such as MySQL/PostgreSQL) 

• Have Azure experience 

• Have knowledge of the aged or disability care sector 

• Have previous experience with AlayaCare/Procura products 

We believe great work should be rewarded. Here’s how we show our appreciation: 

• 🏡Choose your own 2 days/week in office, 3 days WFH 

• 💰 Competitive salary + company stock (RSUs) 

• 🧘 5 Wellness days per year  

• 💳 $1,000/year flexible benefits package  

• 👶 22 weeks company-paid parental leave 

• 🧡 2 days company-paid volunteer leave to support causes you care about 

• 🍕 Team lunches, events & wellness activities 

• 🤝 A genuinely open, inclusive, and collaborative culture 

• 💡 A chance to do purposeful work in the fast-paced tech sector, whilst making real impact in the care space.  

Belonging matters. 

We’re committed to building an organisation that reflects the communities we serve. Diversity, equity, inclusion, and accessibility aren’t just buzzwords here, they’re woven into everything we do.  

Need adjustments to participate in the recruitment process? We’ve got you. Just reach out to our HR team: hr-anz@alayacare.com. We do not accept unsolicited CVs from Recruitment Agencies. 

We’re hiring a Senior Site Reliability Engineer!

• 🗓️ Full-time | Permanent 

• 📍 Preferred locations: Sydney, Brisbane, or Melbourne. Open to Perth based for the right candidate! 

• 🏡 Hybrid working: 2 days in office, 3 days WFH  

Does a competitive salary package with company stock, five wellness days per year, a flexible benefits package of $1000 per year and a fantastic team culture spark your interest? 

👋 Meet AlayaCare! We’re a fast-growing SaaS scale-up on a mission to transform aged and disability care across Australia, Canada, the US and beyond. Our platform helps care providers deliver exceptional service in homes, communities, and residential settings. 

We’re big on Tech with Purpose and passionate about improving lives - all while having a little fun along the way (we’ve been known to enjoy a team lunch or three). 

 The Role: 

We’re on the lookout for a Senior Site Reliability Engineer who’s ready to bring their self-starting nature, AWS experience & analytical mind to the table. Reporting to the SRE, Engineering Manager, you'll help drive the reliability of our live SaaS solutions across the region. 

Your days will involve: 

Development, Automation, and Tooling 

• Design, build, and maintain infrastructure and platform services, including Kubernetes and observability tooling 

• Implement infrastructure as code, configuration management, and automated testing to ensure reliable, repeatable environments 

• Contribute to code and configuration reviews to improve scalability, maintainability, and reuse. 

• All the above using AI first mindset and development tooling such as Cursor and Kiro. 

• Build and tune AI Agents to accelerate delivery, and automate repetitive tasks. 

Reliability and Operations 

• Monitor production systems, troubleshoot issues, and improve logging, monitoring, alerting, and runbooks 

• Participate in on-call rotations, incident response, and post-incident reviews to improve long-term reliability.  

Requirements and Collaboration 

• Partner with Product, Engineering, and development teams to translate requirements into practical infrastructure solutions. 

• Identify risks related to operability, security, performance, and cost, and recommend appropriate trade-offs.  

Continuous Improvement 

• Contribute to operational quality through runbooks, security practices, performance tuning, and process improvements 

• Proactively identify issues, raise concerns, and stay current with emerging SRE practices and technologies. 

You’ll thrive in this role if you: 

• Bring 5+ years of experience in SRE/DevOps or a similar role 

• Believe that AI agents can be better than humans at certain tasks and are interested in maximizing their usage 

• Have solid hands-on experience with AWS and Terraform 

• Have practical experience running workloads on Docker & Kubernetes  

• Are known for your problem-solving skills and your ability to work well autonomously 

• Are proficient in at least one development or scripting language (such as Python, Go, Bash) 

• Have practical knowledge of infrastructure as a code (CloudFormation or Terraform) 

• Have some knowledge of APM, logging & metrics systems (New Relic, Prometheus or ELK)  

• Have some background knowledge of system & network security fundamentals 

• Have some experience participating in incident management 

Bonus points if you: 

• Have knowledge of databases (such as MySQL/PostgreSQL) 

• Have Azure experience 

• Have knowledge of the aged or disability care sector 

• Have previous experience with AlayaCare/Procura products 

We believe great work should be rewarded. Here’s how we show our appreciation: 

• 🏡Choose your own 2 days/week in office, 3 days WFH 

• 💰 Competitive salary + company stock (RSUs) 

• 🧘 5 Wellness days per year  

• 💳 $1,000/year flexible benefits package  

• 👶 22 weeks company-paid parental leave 

• 🧡 2 days company-paid volunteer leave to support causes you care about 

• 🍕 Team lunches, events & wellness activities 

• 🤝 A genuinely open, inclusive, and collaborative culture 

• 💡 A chance to do purposeful work in the fast-paced tech sector, whilst making real impact in the care space.  

Belonging matters. 

We’re committed to building an organisation that reflects the communities we serve. Diversity, equity, inclusion, and accessibility aren’t just buzzwords here, they’re woven into everything we do.  

Need adjustments to participate in the recruitment process? We’ve got you. Just reach out to our HR team: hr-anz@alayacare.com. We do not accept unsolicited CVs from Recruitment Agencies. 

We’re hiring a Senior Site Reliability Engineer!

• 🗓️ Full-time | Permanent 

• 📍 Preferred locations: Sydney, Brisbane, or Melbourne. Open to Perth based for the right candidate! 

• 🏡 Hybrid working: 2 days in office, 3 days WFH  

Does a competitive salary package with company stock, five wellness days per year, a flexible benefits package of $1000 per year and a fantastic team culture spark your interest? 

👋 Meet AlayaCare! We’re a fast-growing SaaS scale-up on a mission to transform aged and disability care across Australia, Canada, the US and beyond. Our platform helps care providers deliver exceptional service in homes, communities, and residential settings. 

We’re big on Tech with Purpose and passionate about improving lives - all while having a little fun along the way (we’ve been known to enjoy a team lunch or three). 

 The Role: 

We’re on the lookout for a Senior Site Reliability Engineer who’s ready to bring their self-starting nature, AWS experience & analytical mind to the table. Reporting to the SRE, Engineering Manager, you'll help drive the reliability of our live SaaS solutions across the region. 

Your days will involve: 

Development, Automation, and Tooling 

• Design, build, and maintain infrastructure and platform services, including Kubernetes and observability tooling 

• Implement infrastructure as code, configuration management, and automated testing to ensure reliable, repeatable environments 

• Contribute to code and configuration reviews to improve scalability, maintainability, and reuse. 

• All the above using AI first mindset and development tooling such as Cursor and Kiro. 

• Build and tune AI Agents to accelerate delivery, and automate repetitive tasks. 

Reliability and Operations 

• Monitor production systems, troubleshoot issues, and improve logging, monitoring, alerting, and runbooks 

• Participate in on-call rotations, incident response, and post-incident reviews to improve long-term reliability.  

Requirements and Collaboration 

• Partner with Product, Engineering, and development teams to translate requirements into practical infrastructure solutions. 

• Identify risks related to operability, security, performance, and cost, and recommend appropriate trade-offs.  

Continuous Improvement 

• Contribute to operational quality through runbooks, security practices, performance tuning, and process improvements 

• Proactively identify issues, raise concerns, and stay current with emerging SRE practices and technologies. 

You’ll thrive in this role if you: 

• Bring 5+ years of experience in SRE/DevOps or a similar role 

• Believe that AI agents can be better than humans at certain tasks and are interested in maximizing their usage 

• Have solid hands-on experience with AWS and Terraform 

• Have practical experience running workloads on Docker & Kubernetes  

• Are known for your problem-solving skills and your ability to work well autonomously 

• Are proficient in at least one development or scripting language (such as Python, Go, Bash) 

• Have practical knowledge of infrastructure as a code (CloudFormation or Terraform) 

• Have some knowledge of APM, logging & metrics systems (New Relic, Prometheus or ELK)  

• Have some background knowledge of system & network security fundamentals 

• Have some experience participating in incident management 

Bonus points if you: 

• Have knowledge of databases (such as MySQL/PostgreSQL) 

• Have Azure experience 

• Have knowledge of the aged or disability care sector 

• Have previous experience with AlayaCare/Procura products 

We believe great work should be rewarded. Here’s how we show our appreciation: 

• 🏡Choose your own 2 days/week in office, 3 days WFH 

• 💰 Competitive salary + company stock (RSUs) 

• 🧘 5 Wellness days per year  

• 💳 $1,000/year flexible benefits package  

• 👶 22 weeks company-paid parental leave 

• 🧡 2 days company-paid volunteer leave to support causes you care about 

• 🍕 Team lunches, events & wellness activities 

• 🤝 A genuinely open, inclusive, and collaborative culture 

• 💡 A chance to do purposeful work in the fast-paced tech sector, whilst making real impact in the care space.  

Belonging matters. 

We’re committed to building an organisation that reflects the communities we serve. Diversity, equity, inclusion, and accessibility aren’t just buzzwords here, they’re woven into everything we do.  

Need adjustments to participate in the recruitment process? We’ve got you. Just reach out to our HR team: hr-anz@alayacare.com. We do not accept unsolicited CVs from Recruitment Agencies. 

The Appian Solution Engineering team provides technical expertise to our customers around the globe, touching every layer of the Appian platform.  From data analysis to creative problem solving, our Solution Engineers tackle the most challenging technical problems encountered by Appian customers and partners. 

Looking for a position that allows you to engage all of your many technical talents? Do you particularly excel at not only solving complex technical problems, but also at communicating the solution clearly and effectively? As an Associate Solution Engineer, you’re a technical “Jack/Jill of All Trades”; you love figuring out “how things work”, and you’ll be a resident expert on the inner workings of the Appian platform.

To be successful in this role, you need
- To provide exceptional customer interaction (verbal/written) to our biggest customers
- Excellent problem solving and a talent for identifying creative solutions
- A desire to work closely with our customers to help lead continual improvement in the availability, performance, functionality and security of our platform
- Interest in data analytics
- Flexibility to provide after business hours support (rotation every 10-15 weeks)

Some of the tools and resources we will equip you with include
- We’ll immerse you into our community rooted in respect starting on day one. Our community is strong and growing! Our Affinity groups are a great place to start connecting with peers from all across the globe
- Appian offers a wide variety of growth and development opportunities such as: our in-house Appian MBA program for new managers, Appian University which is a full library of over 3,000 LinkedIn Learning and Udemy courses, Presentation Skills training, and tuition reimbursement for those seeking to further their education

Basic Qualifications

• Bachelor's degree in any Engineering discipline, Information Technology, Computer Science, or similar degree program
• History of academic success (Distinction average required, i.e. WAM 75+)
• Provide after business hours support for proper handoff with our other regions as needed
• Flexibility to provide after hours weekend support for up to 14 weeks per year - Up to 1 quarter per year working this adjusted schedule may be required (Sunday->Thursday or Tuesday-Saturday)
• Bilingual in Japanese and English

Nice-to-Have Experience

• Programming / scripting (e.g. Java, Perl, Ruby, C#, PHP)
• RDBMS platforms (e.g. MySql, Oracle, SQL Server)
• Systems administration (e.g. Linux, Windows)

This role is based at Level 42/25 Martin Pl, Sydney NSW 2000, Australia. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian.