About Consumer Analytics at Wolt 

The team partners closely with Wolt's product organization and business partners to make sure the right insights reach the right people at the right time, building a culture where data is a natural part of how we work, not a bottleneck or an afterthought.

The Core Experience team sits at the heart of this, covering the full customer journey from opening the app to completing an order – browsing, search, in-venue experience, cart and checkout. Data Scientists here work hand in hand with product teams, combining rigorous experimentation with sharp business judgment to move fast without sacrificing confidence. 

About the Consumer Data Science Team

The team partners closely with Wolt's product organization and business partners to make sure the right insights reach the right people at the right time, building a culture where data is a natural part of how we work, not a bottleneck or an afterthought.

The Core Experience team sits at the heart of this, covering the full customer journey from opening the app to completing an order – browsing, search, in-venue experience, cart and checkout. Data Scientists here work hand in hand with product teams, combining rigorous experimentation with sharp business judgment to move fast without sacrificing confidence. 

What you’ll be doing

As a Data Scientist at Wolt, your role involves diving into our data to solve crucial business problems. The scope of this role ranges from diagnosing problem areas to identifying solutions to designing experiments and ultimately influencing decision-making. This is a rare, operational and actionable data-driven experience that requires a good mix of technical and stakeholder engagement skills. When you join this team, you will be driving action from the frontlines, rather than just doing yet another analytics or data science role. Data Scientists at Wolt take ownership of the business outcomes. 

If you enjoy finding patterns amidst the chaos, are excited to build from 0 to 1, and have experience using data science skills to solve business problems, we're looking for someone like you.

Our humble expectations

• 3+ years of experience in an analytics or data science position
• Experience working with product funnels and user journeys
• Proficiency in SQL and Python
• Hands-on experience in designing and analysing A/B testing
• Experience in using AI in your work to accelerate work velocity, automate repetitive tasks, and generate SQL queries and experiment readouts
• Prior experience building intuitive data visualizations and dashboards that influence business decisions, utilizing tools like Tableau, Mixpanel, Looker, or similar

What we offer

• The online delivery platform that Wolt is building will offer you interesting and complex challenges, together with the opportunities to create a big impact with your skills. Lots of geolocational and temporal data in real-time, combined with differences in the economics and dynamics of the cities we operate in, make Wolt both a challenging and interesting company to practice analytics!
• You have the chance to decide the ways of working: hybrid, at the office, or remote within Stockholm or Helsinki. 💙
• You would get to work in a company culture where we take ownership beyond the obvious, do common things uncommonly well, we think big but stay humble, do right by people, we treat others kindly and justly, recognize that if we don’t learn, we won’t stay still but fall behind and keep in mind that Luke was Yoda’s greatest achievement.

Next steps

The position will be filled as soon as we find the right person, so make sure to apply as soon as you realize you really, really want to join us!

For any further questions about the position, you can turn to Senior Talent Acquisition Partner - Zhanna Filintseva via zhanna.filintseva@wolt.com

We are seeking an experienced Manager to join our Finance & Strategy (F&S) team and support the Global Courier function.

The Logistics (Courier) function is responsible for our operations globally as well as trust & safety. The function ensures we have the right courier supply balance, growing efficiency across our courier operations, and helps courier partners deliver more with fair compensation. The function also drives the development and execution of comprehensive strategies, policies and initiatives as we’re pushing to have the best real-time customer support in the world.

The Courier Finance & Strategy team plays a key role in the success of Wolt, strategically and financially. The team owns the P&L and ensures the right capital allocation within given constraints to hit the operational targets. You will support the function leadership in establishing a vision forward, setting ambitious targets and supporting the organization in reaching them. Your work will cover performance tracking, capital allocation proposals, developing advanced financial models, analyzing data and providing valuable business insights for decision making. As part of the Team, you will be a financial and strategic partner for the Courier functions leadership globally.

The team is part of the global Finance & Strategy team, closely partnering up with our Global Head of Operations. In your work, you will also collaborate closely with accounting, analytics, product and local market teams. Our finance and analytics teams provide the treasure trove of high quality data for you to base your work on, and you will jointly develop our reporting and data structures with them to enable us to do even more. There are exciting opportunities in product development, and you will participate in that work, helping us prioritize our efforts as we unlock even more possibilities for us and our partners to succeed through technology. Ultimately, our regions and local markets are executing the plans and you will work closely with them to make our visions become reality.

What you’ll be doing

• Support and drive the process of providing financial and strategic targets in close collaboration with the Courier leadership
• Identify and analyze trends, variances, and key performance indicators to provide insights and recommendations on strategic capital allocation to management
• Develop advanced financial models to support business planning and decision-making
• Help prepare and analyze financial reports, including weekly, monthly and quarterly management reports, forecasts and budgets for Courier function
• Collaborate with cross-functional teams, including sales, marketing, and operations to understand business drivers and influence decision making
• Participate in developing and maintaining financial reporting and analysis tools to enhance the accuracy and efficiency of financial analysis
• Ad-hoc financial analysis and reporting requests as needed
• Participate in the continued development of accurate and effective financial reporting for Courier, ensuring accuracy and completeness of financial data and compliance with accounting standards and policies

Our humble expectations

• Bachelor's degree in Finance, Accounting, Economics, or a related field
• Relevant experience in a highly analytical role like Investment Banking, Consulting, FP&A in Tech company or similar
• Ability to work independently and as part of a team in a fast-paced, dynamic environment
• Very strong analytical skills and proficiency in financial modeling and analysis tools (e.g. Google Sheets, Excel, Looker). Experience and ability to work with large amounts of data.
• Knowledge of accounting principles and financial reporting standards
• Good communication skills, with the ability to present complex financial information in a clear and concise manner

Next steps

If you are excited about working in a high-growth environment, taking ownership of things you care about, and being part of an ambitious group of professionals, then click below to apply and get the conversation going!

About the Consumer Pricing and Discounts Domain

The Consumer Pricing and Discounts Data Science team is committed to consumer-first pricing and discounts that are fair, transparent, and compliant. We create innovative pricing & discounts solutions that offer clear value for our consumers with a focus on affordability. We collaborate cross-functionally to achieve both short-term and long-term business goals, balancing topline impact with bottom-line profitability tradeoff. Our team of Data Scientists partners closely with the Strategy & Operations business team as well as Product & Engineering, conducting experiments, advanced analytical data exploration, algorithmic modelling and operational reporting to enhance our consumer pricing & incentives strategies.

What you’ll be doing

As a Senior Data Scientist at Wolt, your role involves diving into our data to solve crucial business problems. This role is a great fit for a versatile generalist who can bridge pricing and growth initiatives, connecting the dots across functions to drive business impact. It suits someone who thrives in a cross-functional environment, brings strong business judgment, and can balance priorities within a dynamic team. The position plays a key role in shaping strategy while keeping execution aligned with broader objectives.

The scope spans the full lifecycle - from research and discovery to modelling and experimentation. Responsibilities include defining success through clear measurement frameworks, identifying business opportunities, and tracking performance via reporting. It’s an opportunity to turn insights into action and influence outcomes.

Our humble expectations

• 5+ years of experience in an analytics or data science position
• Proficiency in SQL and Python/R
• Prior experience building intuitive data visualizations and dashboards that influence business decisions, utilizing tools like Tableau, Mixpanel, Looker, or similar
• Strong business acumen and ability to connect analytical work (models, research, frameworks) to real business impact

What we offer

• The online delivery platform that Wolt is building will offer you interesting and complex challenges, together with the opportunities to create a big impact with your skills. Lots of geolocational and temporal data in real-time, combined with differences in the economics and dynamics of the cities we operate in, make Wolt both a challenging and interesting company to practice analytics!
• You can choose the location from our tech hubs in Helsinki or Stockholm. You have the chance to decide the ways of working: hybrid, at the office, or remote within Finland or Sweden. 💙
• You would get to work in a company culture where we take ownership beyond the obvious, do common things uncommonly well, we think big but stay humble, do right by people, we treat others kindly and justly, recognize that if we don’t learn, we won’t stay still but fall behind and keep in mind that Luke was Yoda’s greatest achievement.

Next steps

The position will be filled as soon as we find the right person, so make sure to apply as soon as you realize you really, really want to join us!

For any further questions about the position, you can turn to Senior Talent Acquisition Partner - Zhanna Filintseva via zhanna.filintseva@wolt.com

The Courier Analytics Team at Wolt focuses on solving complex delivery-related logistical and operational challenges, and our objective is to improve Wolt’s logistics efficiency while delivering an exceptional delivery experience for all parties in our 3-sided marketplace.

Data Scientists at Wolt work to uncover insights and turn them into relevant recommendations, driving decisions for the entire organisation. On the Courier team, we are particularly focused on optimising routing and task assignment efficiency,  predicting delivery times with higher accuracy, and aiming for a flawless delivery experience for both our couriers and customers to boost retention. 

We achieve this by ensuring Courier Group’s product development is rooted in experimentation with the primary goal of delivering impactful results rather than sole features.  By analytical deep-dives, impact estimation, and delving deep into observational data to expose hidden trends and untapped opportunities, our Data Scientists serve as objective advisors, helping to decipher the 'why' behind the data, thereby enabling smarter decisions that align with our overall business strategy. 

What you’ll be doing

• Take Ownership: Drive the Logistics analytics topics within Courier Analytics, becoming the go-to expert in this critical area.
• Drive Experiment-Guided Product Development: Serve as the catalyst for analytical deep-dives and controlled experiments that illuminate Wolt's complex marketplace dynamics and causal chains.
• Champion Statistical Rigour and a Data-Driven Mindset: Serve as an internal advocate for the crucial role of statistical rigour in data analysis. Your advocacy will foster a culture where data isn't just used, but used wisely, reinforcing the integrity of our decision-making processes.
• Collaborate Across Teams: Work closely with cross-functional teams, including Product, Design, Engineering, and Operations, to integrate data-driven decision-making into their workflows.

Our humble expectations

• 5+ years of experience in an analytics or data science position
• Proficiency in SQL and Python/R, and AI IDE tools
• Hands-on experience in designing and analysing A/B testing, coupled with knowledge of quasi-experimental methodologies
• A strong grasp of core concepts and models for causal inference, enabling you to expose complex cause-and-effect relationships within data
• Prior experience building intuitive data visualizations and dashboards that influence business decisions, utilizing tools like Tableau, Mixpanel, Looker, or similar

What we offer

• The online delivery platform that Wolt is building will offer you interesting and complex challenges, together with the opportunities to create a big impact with your skills. Lots of geolocational and temporal data in real-time, combined with differences in the economics and dynamics of the cities we operate in, make Wolt both a challenging and interesting company to practice analytics!
• You have the chance to decide the ways of working: hybrid, at the office, or remote within Stockholm or Helsinki. 💙
• You would get to work in a company culture where we take ownership beyond the obvious, do common things uncommonly well, we think big but stay humble, do right by people, we treat others kindly and justly, recognize that if we don’t learn, we won’t stay still but fall behind and keep in mind that Luke was Yoda’s greatest achievement.

Next steps

The position will be filled as soon as we find the right person, so make sure to apply as soon as you realize you really, really want to join us!

For any further questions about the position, you can turn to Senior Talent Acquisition Partner - Zhanna Filintseva via zhanna.filintseva@wolt.com

Regulations across our markets are evolving fast - from food safety rules to language requirements, vehicle registrations, contract model changes and more. Every new requirement impacts courier supply: conversion rates, time-to-convert, churn, and forecasting becomes harder.

As our Supply Risks & Compliance Senior Specialist, you will connect the dots between regulatory changes and our courier supply reality. You’ll partner closely with the teams implementing new compliance requirements, assess risk early, translate impact into clear assumptions, and help our Supply teams prepare for what’s coming. Your work will keep our growth predictable, our teams aligned, and our supply resilient.

What you’ll be doing

• Monitor compliance and regulatory changes across North region markets and assess their impact on courier supply, including acquisition, conversion and activation.
• Quantify supply risks: conversion shifts, time-to-convert, CAC implications, pool health, churn patterns, and forecasting uncertainty.
• Partner with cross-functional teams (Legal, Compliance, Operations, Marketing, Finance), as well as external partners such as temporary agencies in Sweden, to ensure supply considerations shape implementation plans.
• Facilitate timely escalations to markets and senior stakeholders, with clear risk framing and recommended actions.
• Build assumptions for impact on KPIs, budgets, workload, and acquisition plans; align with Supply teams on timelines and mitigation strategies.
• Prepare structured briefs and playbooks that translate regulatory changes into clear operational steps for Supply.
• Track the execution of compliance-driven changes and evaluate their real-world impact on supply predictability and performance.

Our humble expectations

Must-haves

• 3-5 years of experience in Operations, Growth, or Supply roles where change or regulatory shifts influenced performance.
• Strong analytical skills - able to interpret performance metrics, quantify impact, and support short- to mid-term forecasting.
• Experience building simple operational models or forecasting frameworks that translate regulatory or funnel changes into expected business outcomes.
• Ability to connect technical/legal changes to operational consequences for funnel health, churn, or forecasting accuracy.
• Confident communicator who can align stakeholders across functions (Legal, Compliance, Ops, Marketing).
• Experience preparing structured recommendations, risk assessments, or impact briefs for senior stakeholders.
• Comfortable working with ambiguity: can bring structure to unclear tasks, work with incomplete information, and adapt as requirements evolve.
• Familiar with modern tools, including the practical use of AI or GPT-based assistants to improve speed, structuring, or analysis.
• Fluent in English (written and spoken), and full professional proficiency in Swedish.
• Ability to work from our Stockholm office three days a week with two optional home office days.

Nice to have

• Exposure to multi-country operations or markets with frequent regulatory change.
• Familiarity with courier onboarding or supply acquisition funnels.
• Experience working with dashboards or data tools (Looker, Tableau, Data Studio, SQL basics).
• Background collaborating with Legal, Compliance, or Policy teams.

Next steps

If this sounds like the right challenge, we’d love to meet you. Apply now, and please submit your application and resume in English!
The process includes conversations with the talent acquisition partner, hiring managers and a practical assignment focused on structuring risk and impact, and a final cross-functional discussion.

Mentimeter’s Strategic Accounts represent our most complex and high-value enterprise partnerships. As we scale within this segment, the technical and administrative experience becomes critical to unlocking adoption, expansion, and long-term value.

As a Solution Consultant within Strategic Accounts, you are responsible for ensuring that Mentimeter is implemented, configured, and positioned in a way that works seamlessly within complex enterprise environments. You operate as the technical partner within the account team, working closely with Strategic Key Account Managers and Enterprise Customer Success Managers to remove technical blockers, guide enterprise setup, and ensure a scalable foundation for growth.

This is not a support role. You are a proactive consultant, working directly with IT, security, and operational stakeholders to shape how Mentimeter is deployed and experienced across the organization.

Core Responsibilities

• Own the technical setup and rollout of Mentimeter for strategic enterprise customers, including SSO, SCIM, domain control, workspace architecture, and integrations
• Act as the technical lead in customer conversations, confidently engaging IT, security, and procurement stakeholders to ensure enterprise readiness and trust
• Translate complex technical concepts into clear, business-relevant narratives that support enterprise buying decisions and long-term adoption
• Design scalable workspace and licensing structures aligned to how the customer operates, ensuring long-term usability and efficiency
• Identify and proactively resolve technical and administrative friction points that could slow down adoption, expansion, or renewal
• Support Strategic Key Account Managers in commercial processes by strengthening technical positioning, handling security concerns, and enabling confident deal progression
• Partner closely with Enterprise Customer Success Managers to ensure that technical setup enables strong adoption, value realization, and expansion
• Act as a bridge between customers and Product by translating recurring technical patterns and challenges into structured feedback and improvement opportunities
• Enable the wider sales organization through training, tools, and self-service documentation to handle common technical questions confidently

Must-Haves for the Role

• Minimum 5 years working experience, with 2+ years of working in a Solutions Engineering, Technical Consulting, or similar customer-facing technical role in SaaS
• Strong understanding of enterprise environments, including identity providers (e.g. Okta, Azure AD), SSO, SCIM, and security requirements
• Proven ability to engage and build credibility with technical stakeholders such as IT, security, and procurement teams
• Ability to translate technical concepts into clear, business-oriented value for non-technical stakeholders
• Strong problem-solving skills with the ability to navigate complex and ambiguous customer environments
• Experience working cross-functionally with sales, customer success, and product teams
• Structured and proactive approach to managing multiple stakeholders, priorities, and technical workstreams
• Excellent communication skills and professional-level English

What This Role Is Not

• Not a reactive support function handling tickets or day-to-day issues
• Not responsible for driving adoption or usage (owned by Customer Success Managers)
• Not responsible for commercial ownership or negotiations (owned by Key Account Managers)
• Not a product development role, but a key contributor to product direction through customer insight
  
  

Resources we have to support you:

• Marketing and Sales team to support in analysis and tactics
• A Sales Operations, Sales Enablement and Business Development departments who provides projects to continuously support the sales team
• Professional toolstack (Mixpanel, DataDog, Looker, Hex, Claude, ChatGPT, Notion, Linear, Aikido, NotebookLM, Salesforce, PlanHat, Braze etc.)

Please note that this position is located onsite at our Stockholm HQ, with the starting date being flexible yet ideally as soon as possible.

Are you passionate about leveraging data to drive business impact and take analytics to the next level? Join Mentimeter as our Data Analyst, where you will set new standards for our analytics craft within the Data & Analytics (DNA) team and play a pivotal role in advancing our analytics capabilities to drive impactful, data-informed strategies for our SaaS-based business. Data is not only central, but crucial, to how Mentimeter will reach success.

At Mentimeter, the Data & Analytics team is on a mission to catalyse our company strategy and drive innovation, growth and impact throughout our company and user journey by using data. We work at the intersection of analytics, data science, and business to deliver actionable insights and solutions that enable better decisions across departments, including Product, Marketing, Sales, and Revenue Operations. Your contributions will directly influence key business outcomes such as customer retention, engagement, and expansion.

In this role, you’ll collaborate with and be supported by cross-functional teams of data scientists, analytics engineers, user researchers, product managers and revenue leaders who are passionate about Mentimeter’s mission and using data to achieve it.

What you’ll do

• Partner with senior leaders and stakeholders to define key questions, success metrics, and analytical approaches that enable strategic decisions.
• Deliver high-impact analyses and decision support that connect insights across our functions and company.
• Be a key part of our Analytics team to align priorities and ensure solutions are relevant and impactful.
• Collaborate closely with Analytics Engineering and other close teams to enable the business to proactively act on data and create business impact.
• Elevate the analytics craft by setting new standards, implementing innovative approaches and best practices.
• Act as a trusted thought partner and mentor to analysts and stakeholders alike, raising analytical maturity across the organization.
• Translate complex business questions and analytical findings into compelling narratives and visualizations that resonate with diverse audiences.

We believe you have

• A minimum of 5 years of relevant work experience.
• Exceptional communication skills, with the ability to convey complex concepts through clear narratives and visualizations.
• Strong business acumen and experience applying analytics within a domain such as product, sales or marketing.
• Proven expertise in analytics and data exploration, with proficiency in tools such as SQL and BI/visualization platforms.
• A builder mindset and interest to create analysis and systems that scale, leveraging automation, generative AI, and data to drive Mentimeter’s growth and efficiency.
• Comfort working with analytics engineering practices and collaborating with data engineers on data models and pipelines.
• A track record of delivering high-quality, actionable insights aligned with business objectives.
• Experience partnering closely with senior stakeholders and leadership teams.

Nice to have

• Familiarity with modern data tools (e.g. Looker, Hex, Snowflake).
• Experience applying AI in analytical workflows, such as setting up AI agents or automation to accelerate analysis, insight generation, and decision support.
• Experience working within a SaaS environment, with a strong understanding of the unique business challenges and opportunities it presents.

Not required

• Swedish is not required (as daily work is carried out in English and the Mentimeter team currently boasts 50+ different nationalities)

Mentimeter’s Strategic Accounts require deep partnership beyond adoption & usage support. As an Enterprise Customer Success Manager within Strategic Accounts, you are responsible for ensuring measurable business impact and long-term value realization across a focused portfolio of enterprise customers. You operate as a strategic partner to customer stakeholders, ensuring Mentimeter is embedded in key workflows, aligned to business priorities, and positioned as a critical capability rather than a tactical tool. While the Key Account Manager owns the commercial relationship, you own the strategic and operational value realization that drives retention and expansion readiness.

Responsibilities for this role:

• Drive measurable business impact by aligning Mentimeter usage to clearly defined customer outcomes, strategic priorities, and executive-level KPIs
• Develop and maintain structured success plans for every account, grounded in how the customer measures success internally, including business metrics, adoption benchmarks, and organizational objectives
• Lead executive-level conversations with senior stakeholders, including Managing Directors and functional leaders, confidently articulating value in business language and advising on best practices within communication, learning, and engagement
• Demonstrate strong situational awareness and cognitive agility in high-level meetings, quickly processing new information, adapting messaging in real time, and guiding discussions toward meaningful outcomes
• Act as a trusted advisor by constructively challenging customers when appropriate, offering perspective and recommendations that elevate their use of Mentimeter and strengthen the partnership
• Demonstrate thought leadership in communication and facilitation by leading executive workshops, contributing to customer events, and confidently representing Mentimeter to inspire senior stakeholders
• Build trusted, multi-threaded relationships across departments and regions, ensuring Mentimeter is embedded in key workflows and strategic initiatives
• Proactively identify operational and stakeholder risk signals before they become commercial issues, and drive mitigation plans in close collaboration with the Strategic Key Account Manager
• Drive cross-departmental adoption and use case expansion by deeply understanding customer workflows, processes, and internal structures
• Leverage strong customer relationships to generate advocacy, strategic referrals, testimonials, and executive alignment that support long-term commercial growth
• Collaborate closely with the Strategic Key Account Manager to align value realization strategy with commercial objectives and long-term account plans

Must-haves for the role:

• 8+ years of experience in Enterprise SaaS Customer Success, strategic advisory, or equivalent enterprise-facing role
• Proven track record managing complex, multi-stakeholder international accounts
• Demonstrated success driving measurable business impact and long-term value realization within large organizations
• Strong executive presence with experience confidently engaging and advising senior stakeholders such as Managing Directors, VP-level, and functional leaders
• High business acumen and analytical thinking
• Structured and disciplined approach to success planning, stakeholder mapping, and long-term account development
• Professional-level English
• Excellent communication skills

Responsibilities not included in this role:

• Prospect and close brand new logos (Account Executives does that)
• The commercial responsibility of current customers (Key Account Managers do that)
• Day-to-day support (We have minimal support, and a support specialist is responsible for this)

However, as part of the Strategic Account Teams, you remain fully accountable for the overall health and long-term success of each account.

Resources we have to support you:

• World-class lead generation from the Marketing and Product teams
• Marketing and Sales team to support in analysis and tactics
• A Sales Operations, Sales Enablement, Sales Engineering and Business Development departments who provides projects to continuously support the sales team
• Professional toolstack (Intercom, Mixpanel, Google Analytics, Salesforce, SalesLoft, PlanHat, Looker, Hex)

Please note that this position is located onsite at our Stockholm HQ, with the starting date being flexible yet ideally as soon as possible.

Mentimeter’s Strategic Accounts represent our most complex and high-value enterprise partnerships. These organizations operate across multiple business units, regions, and stakeholder layers, requiring executive alignment, structured account strategy, and proactive commercial leadership.

As a Strategic Key Account Manager, you own the long-term commercial partnership for a focused portfolio of 5 to 10 strategic enterprise accounts. This is a senior, high-impact role. You are accountable for revenue retention, expansion, executive engagement, and long-term value creation across your portfolio. You operate as a strategic business partner to your customers and collaborate with internal teams to deliver measurable business outcomes.

Responsibilities for this role:

• Own a focused portfolio of 5 to 10 strategic enterprise accounts with full commercial responsibility for retention and expansion
• Develop and execute comprehensive account plans for every account, including clear stakeholder mapping of economic buyers, decision makers, and champions
• Proactively lead renewal strategy well in advance of contract timelines, ensuring structured risk mitigation and forecast accuracy
• Identify, qualify, and drive expansion opportunities across regions, business units, and use cases
• Lead complex commercial negotiations, including pricing discussions and multi-year agreements
• Build and maintain strong, multi-threaded relationships with senior stakeholders, including C-level and budget owners
• Conduct structured business reviews to align on value, strategic priorities, and long-term partnership roadmap
• Translate customer business objectives into clear value positioning and commercial opportunities
• Segment and prioritize accounts based on growth potential and risk, managing the portfolio proactively rather than reactively
• Act as the commercial lead internally, collaborating with Senior Customer Success Managers and other cross-functional stakeholders to align adoption, value realization, and growth strategy
• Maintain disciplined pipeline management, CRM hygiene, and forecasting practices
• Surface strategic customer insights to Product, Marketing, and Leadership to strengthen Mentimeter’s enterprise offering
  
  

Must-haves for the role: 

• 8+ years of experience in Enterprise SaaS sales or strategic account management
• Proven track record managing complex, multi-stakeholder international accounts
• Demonstrated success in driving both retention and expansion
• Strong executive presence and ability to influence senior decision makers
• Experience leading complex commercial negotiations and multi-year agreements
• High business acumen and analytical thinking
• Structured approach to account planning and portfolio management
• Professional-level English
• Excellent communication skills

Responsibilities not included in this role:

• Prospect and close brand new logos (Account Executives does that)
• Roll-out and adoption of our enterprise solution with our customers is mainly done by Customer Success Managers (Although for certain accounts it may be done by you as well)
• Day-to-day support (We have minimal support, and a support specialist is responsible for this)

However, the Strategic Key Account Manager remains fully accountable for the overall commercial health and long-term value of each account.

Resources we have to support you:

• World-class lead generation from the Marketing and Product teams
• Marketing and Sales team to support in analysis and tactics
• A Sales Operations, Sales Enablement, Sales Engineering and Business Development departments who provides projects to continuously support the sales team
• Professional toolstack (Intercom, Mixpanel, Google Analytics, Salesforce, SalesLoft, PlanHat, Looker, Hex)

Please note that this position is located onsite at our Stockholm HQ, with the starting date being flexible yet ideally as soon as possible.

Are you passionate about leveraging data science to drive business impact and take analytics to the next level? Join Mentimeter as our Senior Data Scientist, where you will set new standards for data science craft within the Data & Analytics (DNA) department and play a pivotal role in advancing our analytics capabilities to drive impactful, data-informed strategies for our SaaS-based business. Data is not only central, but crucial, to how Mentimeter will reach success.

At Mentimeter, the DNA department is on a mission to catalyse our company strategy and drive innovation, growth and impact throughout our company and user journey by using data. We work at the intersection of analytics, data science, and business to deliver actionable insights and solutions that enable better decisions across departments, including Product, Marketing, Sales, and Revenue Operations. Your contributions will directly influence key business outcomes such as customer retention, engagement, and expansion.

In this role, you’ll collaborate with and be supported by cross-functional teams of data scientists, data engineers, user researchers, product managers and company leaders who are passionate about Mentimeter’s mission and using data to achieve it.

What you’ll do

• Design and deploy machine learning models, such as predictive scoring, clustering, and forecasting, with a strong focus on technical aspects of production deployment.
• Build and ship internal data products that activate models and insights in the right systems and tools to drive impact.
• Be a key part of our Analytics team to align priorities, partner with stakeholders and ensure solutions are relevant and impactful.
• Collaborate closely with our Data Platform Team, Analytics Engineering, and other sister teams to enable the business to proactively act on data and create business impact.
• Elevate the data science craft within the Data & Analytics department by setting new standards, implementing innovative approaches and best practices.
• Provide mentorship and technical guidance to team members, fostering a culture of continuous learning and growth.
• Translate complex data analyses into compelling narratives and visualizations that resonate with diverse audiences.

We believe you have

• A minimum of 8 years of relevant work experience.
• Proven expertise in data science methodologies, with strong proficiency in machine learning techniques and programming languages (e.g. Python and SQL).
• Strong business acumen with a deep understanding of sales, marketing, and product analytics.
• Expertise in ML modeling with a focus on production deployment and ML engineering best practices (e.g. versioning, monitoring, testing).
• A builder mindset and interest to build internal products and systems that scale, leveraging automation, generative AI, and data to drive Mentimeter’s growth and efficiency.
• Solid software engineering practices, including git, code reviews, and writing performant, maintainable code.
• Experience collaborating with data engineers on data pipelines, model deployment, and monitoring.
• Demonstrated ability to deliver high-quality analyses and actionable insights aligned with business objectives.
• Exceptional communication skills, with the ability to convey complex concepts through clear narratives and visualizations.
• A track record of mentoring team members and fostering a culture of best practices and continuous improvement.

Nice to have

• Familiarity with modern data tools (e.g. Looker, Hex, Snowflake) and cloud platforms (e.g. AWS, Google Cloud).
• Experience working within a SaaS environment, with a strong understanding of the unique business challenges and opportunities it presents.

Not required

• Swedish is not required (as daily work is carried out in English and the Mentimeter team currently boasts 50+ different nationalities)