Mentimeter’s Strategic Accounts represent our most complex and high-value enterprise partnerships. As we scale within this segment, the technical and administrative experience becomes critical to unlocking adoption, expansion, and long-term value.

As a Solution Consultant within Strategic Accounts, you are responsible for ensuring that Mentimeter is implemented, configured, and positioned in a way that works seamlessly within complex enterprise environments. You operate as the technical partner within the account team, working closely with Strategic Key Account Managers and Enterprise Customer Success Managers to remove technical blockers, guide enterprise setup, and ensure a scalable foundation for growth.

This is not a support role. You are a proactive consultant, working directly with IT, security, and operational stakeholders to shape how Mentimeter is deployed and experienced across the organization.

Core Responsibilities

• Own the technical setup and rollout of Mentimeter for strategic enterprise customers, including SSO, SCIM, domain control, workspace architecture, and integrations
• Act as the technical lead in customer conversations, confidently engaging IT, security, and procurement stakeholders to ensure enterprise readiness and trust
• Translate complex technical concepts into clear, business-relevant narratives that support enterprise buying decisions and long-term adoption
• Design scalable workspace and licensing structures aligned to how the customer operates, ensuring long-term usability and efficiency
• Identify and proactively resolve technical and administrative friction points that could slow down adoption, expansion, or renewal
• Support Strategic Key Account Managers in commercial processes by strengthening technical positioning, handling security concerns, and enabling confident deal progression
• Partner closely with Enterprise Customer Success Managers to ensure that technical setup enables strong adoption, value realization, and expansion
• Act as a bridge between customers and Product by translating recurring technical patterns and challenges into structured feedback and improvement opportunities
• Enable the wider sales organization through training, tools, and self-service documentation to handle common technical questions confidently

Must-Haves for the Role

• Minimum 5 years working experience, with 2+ years of working in a Solutions Engineering, Technical Consulting, or similar customer-facing technical role in SaaS
• Strong understanding of enterprise environments, including identity providers (e.g. Okta, Azure AD), SSO, SCIM, and security requirements
• Proven ability to engage and build credibility with technical stakeholders such as IT, security, and procurement teams
• Ability to translate technical concepts into clear, business-oriented value for non-technical stakeholders
• Strong problem-solving skills with the ability to navigate complex and ambiguous customer environments
• Experience working cross-functionally with sales, customer success, and product teams
• Structured and proactive approach to managing multiple stakeholders, priorities, and technical workstreams
• Excellent communication skills and professional-level English

What This Role Is Not

• Not a reactive support function handling tickets or day-to-day issues
• Not responsible for driving adoption or usage (owned by Customer Success Managers)
• Not responsible for commercial ownership or negotiations (owned by Key Account Managers)
• Not a product development role, but a key contributor to product direction through customer insight
  
  

Resources we have to support you:

• Marketing and Sales team to support in analysis and tactics
• A Sales Operations, Sales Enablement and Business Development departments who provides projects to continuously support the sales team
• Professional toolstack (Mixpanel, DataDog, Looker, Hex, Claude, ChatGPT, Notion, Linear, Aikido, NotebookLM, Salesforce, PlanHat, Braze etc.)

Please note that this position is located onsite at our Stockholm HQ, with the starting date being flexible yet ideally as soon as possible.

The Role

As the Director of our Strategic Accounts team you will lead, develop, and coach a cross-functional team of Relationship Managers and Customer Success Managers responsible for growth and retention within our strategic (enterprise level) customer base in North America.

You will play a critical leadership role in strengthening revenue performance, elevating executive engagement, and building a high-performing team grounded in Mentimeter’s Core Values and Leadership Manifesto.

Key Responsibilities:

Coaching & Team Development

• Lead structured 1:1s with clear performance outcomes
• Provide deal coaching focused on strategic questioning and executive alignment
• Build capabilities in value selling, executive conversations, and account planning
• Develop path-to-quota clarity and performance accountability

Deal Management & Forecasting

• Maintain strong pipeline hygiene and forecasting rigor
• Drive late-stage deal strategy and risk mitigation
• Ensure disciplined execution toward revenue targets

Strategic Customer Engagement

• Engage executive sponsors with clear business objectives
• Support top accounts with proactive expansion and renewal strategies
• Lead EBR/QBR sessions where strategic alignment is required

Team & Operational Leadership

• Own hiring, onboarding, and succession planning
• Set and uphold performance standards
• Align closely with Marketing, Product, and other cross-functional partners
• Build a culture of accountability and performance excellence

Self-Leadership & Reflection

• Conduct structured win/loss reviews
• Identify patterns and improvement areas
• Maintain strong feedback loops and continuous development

Role-Specific Skills:

• Coaching Excellence — Diagnosis, structured questioning, accountability

• Strategic Selling — Executive conversations, value selling, account mapping

• Revenue Discipline — Forecast rigor, pipeline quality, risk mitigation

• Organizational Leadership — Cross-functional influence, hiring, standards setting

• Self-Leadership — Reflection, emotional regulation, time management

• Complex Deal Navigation — Multi-stakeholder alignment and executive engagement

As a Relationship Manager, you will lead the expansion of our existing DACH Enterprise customers by focusing on revenue growth while serving as a trusted adviser to our customers.

We expect you to have high energy, an entrepreneurial tempo with the main focus on commercial initiatives to drive revenue growth among our Enterprise customers. We are looking for someone who can create long-term and strategic relationships with customers from all over the world, but primarily on the DACH market. 

Responsibilities for the role:

• Full commercial ownership of our current DACH enterprise customers
• Build long-term, strategic relationships with customers all over the world
• Drive revenue growth by building a strong pipeline, while serving as a trusted adviser to our customers
• Manage a continuous pipeline for new expansion and up-sell opportunities
• Ownership of renewals of ongoing agreements in order to prevent churn
• Ability to assess business opportunities and use data in order to support decision-making towards customers
• Develop a strategy for best-in-class scalable customer expansion 
• Collaborate together with Customer Success Managers and Sales Development Representatives  on strategic enterprise customers  

Resources we have to support you:

• World-class lead-generation from the Marketing and Product teams
• Marketing and Sales team to support in analysis and tactics
• Sales Development Representatives to support in lead qualification
• Sales Operation function
• Professional CRM and data gathering services (Intercom, Mixpanel, Google Analytics, Salesforce)

Must-haves for the role:

• Fluency in German 
• Previous SaaS sales experience
• Ability to assess business opportunities and use data to make informed decisions and persuade others
• Passion for building long-term relationships as well as driving commercial initiatives with customers
• Knowledge of software contract terms and conditions with the ability to create fair transactions
• Strong negotiation, pipeline and forecasting skills
• Ability to manage a large number of customers simultaneously while positioning company products against direct and indirect competitors
• You are required to have professional-level English (we sell to 150+ countries today)
• Excellent communication skills

Good to have:

• Bachelor or masters degree (field not important)
• Previous work experience from the DACH market

Not required:

• You don’t have to know Swedish (we are an English-first organization, daily work is carried out in English and the Mentimeter team currently boasts over 20 different nationalities!)

Hybrid Work: Please note that this position is located onsite at our Berlin office location. You are required to be in office 3 days a week.

The recruitment process consists of:

• Personality test and logical ability test
• Introduction Interview
• Business Case
• Competence Interview
• Culture Interview

Compensation model:

We strongly believe in the power of togetherness, and we put a lot of effort into collaboration, teamwork and helping each other whenever needed. We believe that every part of Mentimeter, from Sales Development Representatives and Account Executives to Frontend Developers and Marketing Managers contributes equally to our continued success. To foster and emphasize this culture and way of working, we apply a non-commission based salary model in our sales roles, which has proven to be very successful and appreciated across the team. You can read about our benefits and perks here.

As an SDR, you will contribute by generating new business by qualifying leads and driving various outbound campaigns. You will also focus on the development of each qualified lead to pass to your team of Account Executives and Relationship Managers. As an SDR you will learn and understand the key fundamentals of successful SaaS sales.

We are looking for a colleague with high energy, an entrepreneurial tempo, and the ability to work closely with our marketing and product colleagues, with a strong focus on business opportunities and sales. The ideal candidate is someone who can start relationships with some of the largest companies in the world - and move them from being loving Mentimeter users to large Enterprise customers.

We are referencing the Dropbox and Slack journeys when we see the future of Mentimeter. Mentimeter is a service that is loved globally and our growth has been almost 100% organic. Sales are currently growing over 10% per month and you will be a driving force to accelerate that growth even further!

We believe that a brilliant person with the right ambition can really leverage their time at Mentimeter. We are growing fast, and with us, so can you. Most importantly, we are looking for a candidate who is eager to develop Mentimeter as a company to a world-leading position. You will be one of the leading individuals making this happen.

Responsibilities for the role:

• Qualify leads based on our user, presenter and customer databases
• Deal with global organizations in over 220 different countries 
• Present and hand-over qualified leads to Account Executives and Relationship Managers
• Continuously improve the processes, analysis, and tactics used by Mentimeter Sales
• Prospect and qualify new leads
• Cold outreach to various prospects via phone, email, or Linkedin
• Work along side Account Executives to progress leads in the sales cycle and close deals
• Occasionally run meetings and demos for prospective clients

Resources we have to support you:

• Many (200+ million) users, presenters and customers who love Mentimeter 
• Professional CRM and data gathering services (Salesforce & Salesloft) for advanced analytics, segmentation and outreach
• World-class lead-generation from the Marketing and Product teams
• Marketing and Sales teams to support in analysis, tactics strategy 
• Mentimeter principles / ways-of-working

Compensation model:

We strongly believe in the power of together, and we put a lot of effort into collaboration, teamwork and helping each other whenever needed. We believe that every part of Mentimeter, from Sales Development Representatives and Account Executives to Frontend developers and marketing managers contributes equally to our continued success. To foster and emphasize this culture and way of working, we apply a non-commission based salary model in our sales roles, which has proven to be very successful and appreciated across the team.

The salary band for this role ranges from $65,000 CAD - $80,000 CAD annually. Salary will be based on level experience

Read about our benefits & perks here.

Must haves for the role:

• Experience ranging from either prospecting leads, cold-calling, qualifying leads, driving entries sales process, closing new business, researching good fit organizations and/or data driven market research
• Ability and some experience assessing business opportunities using data for informative decision making
• Entrepreneurial mindset 
• Ambitious and result-oriented
• Flexible mindset and open to new ways of working
• Growth mindset
• You are required to have professional-level English - we sell to more than 220 countries globally today
• Excellent communication skills
• Experience working as an SDR or BDR in the SaaS industry is a plus but not needed

The recruitment process consists of:

• Personality test and logical ability test
• Introduction Interview
• Business Case
• Competence Interview
• Culture Interview

Mentimeter follows a Hybrid Working Schedule - you will be required to work out of our Downtown Toronto office 3 days a week (Monday, Wednesday and Thursday)

As a  Customer Success Manager, you will help our customers to make Mentimeter become a core part of their daily work life, by driving adoption and usage of our Enterprise solution. You will partner closely with our Relationship Managers to help our customers become successful in using Mentimeter.

To be able to deliver an amazing customer experience, you will work closely with all parts of Mentimeter (Product, Marketing and Sales). You will serve as a key project manager to assigned accounts, to support effective onboarding, adoption and training to new and existing Enterprise customers when needed.

We use the theory of Predictable Revenue and reference Dropbox and Slack when we see the future of Mentimeter. Mentimeter is a service that is loved globally and our growth has been almost 100% organic.

We believe that a brilliant person with the right ambition can really leverage their time at Mentimeter. We are growing fast, and with us, so can you. Most importantly, we are looking for a candidate who is eager to develop Mentimeter to a world-leading position. You will be one of the leading individuals making this happen.

Responsibilities for the role:

• Understand customer needs and business objectives deeply in order to provide the best fitted onboarding, roll-out, reporting and continuous training solutions
• Help your customers develop successful onboarding, roll-out and training strategies by working closely with C-level stakeholders and key influencers in various departments/teams/regions
• Act as an expert of Mentimeter towards the customer in order to provide best and most suited advice for usage
• As a CSM, you play a pivotal role in driving Net Revenue Retention by continuously delivering value to customers, ensuring they realize the full potential of our solution.
• Through strategic conversations, user mapping, and close collaboration with the Relationship Manager, you actively uncover and help enable expansion opportunities that support long-term growth.
• Act as a bridge between sales, product and business development to proactively seek improvement of our Enterprise offering and be the voice of your customers
• Act as an internal expert through sharing knowledge and learnings with the organization and assist the rest of the sales team in high level discussions with potential customers
• Develop customer success strategies and best practices
• Work across the different customer segments in which strategic potential has been identified

Responsibilities not included in the role:

• Closing new contracts (Account Executives do that)
• The commercial responsibility of current customers (Relationship Managers do that)
• Day-to-day support (We have minimal support, and a support specialist is responsible for this)

Resources we have to support you:

• World-class lead generation from the Marketing and Product teams
• Marketing and Sales team to support in analysis and tactics
• Sales Operation function
• Professional CRM and data gathering services (Intercom, Mixpanel, Google Analytics, Salesforce)

Must haves for the role:

• 2-3years working as a Customer Success Manager (or in an account management role) in SaaS industry 
• Experience managing 30 - 50 mid to large cap companies
• Strong presentation skills
• Communication & Stakeholder Management
• Ability to structure your work, prioritize tasks and coordinate internal resources
• Excellent data knowledge and strong data-drivenness
• Customer and market expertise
• Build strong knowledge around your customer book and selected companies/industries
• Deep knowledge of Mentimeter and how it can be used across all parts of an organization
• Proven leadership skills
• Overall, this role requires a strategic perspective that goes beyond short-term gains, as you will need to juggle many moving parts in order to match both the customers and Mentimeter’s strategy

Please note that this position is located onsite at our downtown Toronto office. We follow a hybrid working model and require everyone to be in the office 3 days a week.

Compensation model:

We strongly believe in the power of togetherness, and we put a lot of effort into collaboration, teamwork and helping each other whenever needed. We believe that every part of Mentimeter, from Sales Development Representatives and Account Executives to Frontend Developers and Marketing Managers contributes equally to our continued success. To foster and emphasize this culture and way of working, we apply a non-commission based salary model in our sales roles, which has proven to be very successful and appreciated across the team. You can read about our benefits and perks here.
The salary span for this role ranges between $78,000 CAD - $105,000 CAD annually.

We Believe in the Power of Participation

At Mentimeter, we’re building the everyday engagement tool that turns presentations into conversations and conversations into action. With over 200 million users, 20,000 new sign-ups every day, and a 4.7/5 rating on G2, we help organisations create more engaging, inclusive, and productive workplaces. We’re a diverse, international team in Stockholm  and we’re looking for an Account Executive to help bring this vision to more companies across EMEA.

This role is built for someone who’s energised by building something; your own pipeline, your own expertise, and your own career path. You’ll join a supportive, collaborative sales team where you’ll have strong coaching, real autonomy, and a product that customers genuinely love.

What You’ll Do

Build Pipeline & Close Deals

• 65,000+ organisations already use Mentimeter. You’ll identify the right people within these accounts, start meaningful conversations, and turn existing usage into long-term partnerships.
• Generate pipeline through your own outbound efforts, partner closely with SDRs on account strategies, and work inbound leads from companies already engaged with our product.
• We’re structured and intentional about how we build pipeline: a 30/40/30 source mix (self-generated / SDR-sourced / inbound), 3.5x quota coverage, and a 4-4-2 deal framework guide our rhythm.

Lead Consultative Sales Conversations

• Meet with decision-makers daily to understand their challenges and connect them to real outcomes — across three value spaces: Impactful Learning, Effective Leadership Communication, and Efficient Meetings.
• Engage with HR leaders, L&D professionals, and C-level executives. Navigate buying processes that involve IT, legal, and procurement stakeholders.
• Sell on value, not features. We use MEDDPICC to qualify and advance deals, and SPIN to uncover and implicate genuine business pain.

Collaborate Across the Business

• Work with Revenue Operations, Sales Enablement, Marketing, Legal, and Customer Success to build winning deal strategies.
• Share what’s working with your teammates. We believe the best salespeople make the people around them better too.

What You’ll Get

Coaching That’s Actually Real

Your Sales Manager will have a maximum of 5 direct reports. That means hands-on coaching, regular feedback, and someone who’s genuinely invested in your development — not just your numbers. You’ll also learn from senior leaders who’ve built and scaled sales teams at top SaaS companies.

A Product People Love

4.7/5 on G2 with 650+ reviews. 20,000 new users every day. You’ll sell something customers genuinely value, and the product does a lot of the heavy lifting. Salesforce & Salesloft at the core, with Sales Engineering, Legal, Marketing, and CS available to support your deals.

Career Growth

We promote from within and invest in building long-term careers. Whether you want to develop as a world-class individual contributor - Senior AE, Strategic Sales - or grow into leadership, we’ll support that path. Ten years from now, we hope to look back on this time together as something that shaped our careers.

Who You Are

What We’re Looking For

• B2B SaaS sales experience, including time in a closing role (Account Executive, Account Manager, or similar).
• Comfortable with outbound prospecting; you know how to find and create your own opportunities.
• Strong consultative skills; you’re curious about how businesses work and enjoy understanding what really matters to a customer.
• Professional-level English (we sell to 150+ countries).

You’ll Stand Out If You Have

• Experience with MEDDPICC or a structured sales methodology.
• Mid-market deal experience (€5K–€35K+ ARR).
• SDR/BDR background in addition to closing experience.
• Additional languages beyond English.

What Matters Beyond Skills

Our culture is built on five core values: Include Everyone, Curiosity first, Drive it like you own it, Work Smart and Have Fun. We look for people who bring these to life:

• You’re coachable and always looking for ways to improve.
• You care about the people around you; you help teammates, share what you learn, and contribute to a positive team environment.
• You take responsibility for your work and hold yourself to a high standard.
• You’re comfortable in a scale-up environment where things evolve and you’re expected to adapt.

Ready to Join?

Mentimeter is growing fast, and this is your chance to be part of something special. If you want to sell a product people love, take ownership of your success, and level up your career, we’d love to hear from you.

Apply now and let’s build something great together!

Compensation at Mentimeter
We strongly believe in the power of togetherness and prioritize collaboration, teamwork, and mutual support across all teams. At Mentimeter, every role - from Sales Development Representatives and Account Executives to Frontend Developers and Marketing Managers - contributes equally to our success.

To reinforce this culture, we have adopted a non-commission-based salary model for our sales roles. This approach has been highly successful and widely appreciated within the team, ensuring that our focus remains on collective growth rather than individual competition.

As an Enterprise SDR, you will contribute by generating new business by qualifying opportunities, generating ARR and driving various outbound and inbound campaigns. You will also focus on the development of each qualified opportunity to pass to your team of Account Executives and Relationship Managers. As an Enterprise SDR you will learn and understand the key fundamentals of successful SaaS sales.

We are looking for a colleague with high energy, an entrepreneurial tempo, with a strong focus on business opportunities and sales. The ideal candidate is someone who can start relationships with some of the largest companies in the world - and move them from being loving Mentimeter users to large Enterprise customers.

We are referencing the Dropbox and Slack journeys when we see the future of Mentimeter. Mentimeter is a service that is loved globally and our Sales are currently growing over 10% per month and you will be a driving force to accelerate that growth even further!

We believe that a brilliant person with the right ambition can really leverage their time at Mentimeter. We are growing fast, and with us, so can you. Most importantly, we are looking for a candidate who is eager to develop Mentimeter as a company to a world-leading position. You will be one of the leading individuals making this happen.

Responsibilities for the role:

• Prospect and utilise various channels, including phone calls, emails, and social media, to initiate contact with potential customers and generate sales opportunities
• Work closely with Account Executives and Relationship Managers to map organisations and organise prospecting campaigns
• Convert prospects into opportunities, qualifying their needs and presenting our value proposition
• Present and hand-over qualified inbound and outbound opportunities to Account Executives and Relationship Managers
• Maintain accurate and updated records of all sales activities and customer interactions in the CRM system
• Work with organisations from all different industries within the APAC region
• Continuously improve the processes, analysis, and tactics used by Mentimeter Sales

Resources we have to support you:

• Many (300+ million) users, presenters and customers who love Mentimeter (we have a NPS of above 70)
• Professional CRM and data gathering services (Salesforce, Salesloft, Looker, Google Analytics, Intercom etc.) for advanced analytics and segmentation
• World-class product led sales (PLS) motion from the Marketing and Product teams
• Marketing and Sales teams to support in analysis and tactics
• Mentimeter principles / ways-of-working

Must haves for the role:

• Ability and some experience assessing business opportunities using data for informative decision making
• An entrepreneurial mindset as you will be part of building Mentimeter as a company together with all your colleagues
• Ambitious and result-oriented
• Flexible mindset and open to new ways of working
• You are required to have professional-level English - we sell to more than 150 countries globally
• Excellent communication skills
• Capability to be onsite at our Sydney office as we have adopted a hybrid working schedule. You will be required to work 3 days a week in office 

It's a bonus if you have:

• 6 months experience working as a SDR.
• Experience as a Customer Support Representative
• Experience in selling SaaS solutions
• Bi-Lingual 
• Bachelor or masters degree (field not important)

Compensation model:

We strongly believe in the power of togetherness, and we put a lot of effort into collaboration, teamwork and helping each other whenever needed. We believe that every part of Mentimeter, from Sales Development Representatives and Account Executives to Frontend Developers and Marketing Managers contributes equally to our continued success. To foster and emphasise this culture and way of working, we apply a non-commission based salary model in our sales roles, which has proven to be very successful and appreciated across the team. You can read more about our benefits and perks here.

As an Enterprise BDR, you will contribute by generating new business by qualifying opportunities, generating ARR and driving various outbound and inbound campaigns. You will also focus on the development of each qualified opportunity to pass to your team of Account Executives and Relationship Managers. As an Enterprise BDR you will learn and understand the key fundamentals of successful SaaS sales.

We are looking for a colleague with high energy, an entrepreneurial tempo, with a strong focus on business opportunities and sales. The ideal candidate is someone who can start relationships with some of the largest companies in the world - and move them from being loving Mentimeter users to large Enterprise customers.

We are referencing the Dropbox and Slack journeys when we see the future of Mentimeter. Mentimeter is a service that is loved globally and our Sales are currently growing over 10% per month and you will be a driving force to accelerate that growth even further!

We believe that a brilliant person with the right ambition can really leverage their time at Mentimeter. We are growing fast, and with us, so can you. Most importantly, we are looking for a candidate who is eager to develop Mentimeter as a company to a world-leading position. You will be one of the leading individuals making this happen.

Responsibilities for the role:

• Prospect and utilise various channels, including phone calls, emails, and social media, to initiate contact with potential customers and generate sales opportunities
• Work closely with Account Executives and Relationship Managers to map organisations and organise prospecting campaigns
• Convert prospects into opportunities, qualifying their needs and presenting our value proposition
• Present and hand-over qualified inbound and outbound opportunities to Account Executives and Relationship Managers
• Maintain accurate and updated records of all sales activities and customer interactions in the CRM system
• Work with organisations from all different industries within the APAC region
• Continuously improve the processes, analysis, and tactics used by Mentimeter Sales

Resources we have to support you:

• Many (300+ million) users, presenters and customers who love Mentimeter (we have a NPS of above 70)
• Professional CRM and data gathering services (Salesforce, Salesloft, Looker, Google Analytics, Intercom etc.) for advanced analytics and segmentation
• World-class product led sales (PLS) motion from the Marketing and Product teams
• Marketing and Sales teams to support in analysis and tactics
• Mentimeter principles / ways-of-working

Must haves for the role:

• Ability and some experience assessing business opportunities using data for informative decision making
• An entrepreneurial mindset as you will be part of building Mentimeter as a company together with all your colleagues
• Ambitious and result-oriented
• Flexible mindset and open to new ways of working
• You are required to have professional-level English - we sell to more than 150 countries globally
• Excellent communication skills

It's a bonus if you have:

• 6 months experience working as a BDR
• Experience as a Customer Support Representative
• Experience in selling SaaS solutions
• Bi-Lingual 
• Bachelor or masters degree (field not important)

Compensation model:

We strongly believe in the power of togetherness, and we put a lot of effort into collaboration, teamwork and helping each other whenever needed. We believe that every part of Mentimeter, from Sales Development Representatives and Account Executives to Frontend Developers and Marketing Managers contributes equally to our continued success. To foster and emphasise this culture and way of working, we apply a non-commission based salary model in our sales roles, which has proven to be very successful and appreciated across the team. You can read more about our benefits and perks here.

Please note that this position is located onsite at our Sydney office.

Mentimeter’s Strategic Accounts require deep partnership beyond adoption & usage support. As an Enterprise Customer Success Manager within Strategic Accounts, you are responsible for ensuring measurable business impact and long-term value realization across a focused portfolio of enterprise customers. You operate as a strategic partner to customer stakeholders, ensuring Mentimeter is embedded in key workflows, aligned to business priorities, and positioned as a critical capability rather than a tactical tool. While the Key Account Manager owns the commercial relationship, you own the strategic and operational value realization that drives retention and expansion readiness.

Responsibilities for this role:

• Drive measurable business impact by aligning Mentimeter usage to clearly defined customer outcomes, strategic priorities, and executive-level KPIs
• Develop and maintain structured success plans for every account, grounded in how the customer measures success internally, including business metrics, adoption benchmarks, and organizational objectives
• Lead executive-level conversations with senior stakeholders, including Managing Directors and functional leaders, confidently articulating value in business language and advising on best practices within communication, learning, and engagement
• Demonstrate strong situational awareness and cognitive agility in high-level meetings, quickly processing new information, adapting messaging in real time, and guiding discussions toward meaningful outcomes
• Act as a trusted advisor by constructively challenging customers when appropriate, offering perspective and recommendations that elevate their use of Mentimeter and strengthen the partnership
• Demonstrate thought leadership in communication and facilitation by leading executive workshops, contributing to customer events, and confidently representing Mentimeter to inspire senior stakeholders
• Build trusted, multi-threaded relationships across departments and regions, ensuring Mentimeter is embedded in key workflows and strategic initiatives
• Proactively identify operational and stakeholder risk signals before they become commercial issues, and drive mitigation plans in close collaboration with the Strategic Key Account Manager
• Drive cross-departmental adoption and use case expansion by deeply understanding customer workflows, processes, and internal structures
• Leverage strong customer relationships to generate advocacy, strategic referrals, testimonials, and executive alignment that support long-term commercial growth
• Collaborate closely with the Strategic Key Account Manager to align value realization strategy with commercial objectives and long-term account plans

Must-haves for the role:

• 8+ years of experience in Enterprise SaaS Customer Success, strategic advisory, or equivalent enterprise-facing role
• Proven track record managing complex, multi-stakeholder international accounts
• Demonstrated success driving measurable business impact and long-term value realization within large organizations
• Strong executive presence with experience confidently engaging and advising senior stakeholders such as Managing Directors, VP-level, and functional leaders
• High business acumen and analytical thinking
• Structured and disciplined approach to success planning, stakeholder mapping, and long-term account development
• Professional-level English
• Excellent communication skills

Responsibilities not included in this role:

• Prospect and close brand new logos (Account Executives does that)
• The commercial responsibility of current customers (Key Account Managers do that)
• Day-to-day support (We have minimal support, and a support specialist is responsible for this)

However, as part of the Strategic Account Teams, you remain fully accountable for the overall health and long-term success of each account.

Resources we have to support you:

• World-class lead generation from the Marketing and Product teams
• Marketing and Sales team to support in analysis and tactics
• A Sales Operations, Sales Enablement, Sales Engineering and Business Development departments who provides projects to continuously support the sales team
• Professional toolstack (Intercom, Mixpanel, Google Analytics, Salesforce, SalesLoft, PlanHat, Looker, Hex)

Please note that this position is located onsite at our Stockholm HQ, with the starting date being flexible yet ideally as soon as possible.

Mentimeter’s Strategic Accounts represent our most complex and high-value enterprise partnerships. These organizations operate across multiple business units, regions, and stakeholder layers, requiring executive alignment, structured account strategy, and proactive commercial leadership.

As a Strategic Key Account Manager, you own the long-term commercial partnership for a focused portfolio of 5 to 10 strategic enterprise accounts. This is a senior, high-impact role. You are accountable for revenue retention, expansion, executive engagement, and long-term value creation across your portfolio. You operate as a strategic business partner to your customers and collaborate with internal teams to deliver measurable business outcomes.

Responsibilities for this role:

• Own a focused portfolio of 5 to 10 strategic enterprise accounts with full commercial responsibility for retention and expansion
• Develop and execute comprehensive account plans for every account, including clear stakeholder mapping of economic buyers, decision makers, and champions
• Proactively lead renewal strategy well in advance of contract timelines, ensuring structured risk mitigation and forecast accuracy
• Identify, qualify, and drive expansion opportunities across regions, business units, and use cases
• Lead complex commercial negotiations, including pricing discussions and multi-year agreements
• Build and maintain strong, multi-threaded relationships with senior stakeholders, including C-level and budget owners
• Conduct structured business reviews to align on value, strategic priorities, and long-term partnership roadmap
• Translate customer business objectives into clear value positioning and commercial opportunities
• Segment and prioritize accounts based on growth potential and risk, managing the portfolio proactively rather than reactively
• Act as the commercial lead internally, collaborating with Senior Customer Success Managers and other cross-functional stakeholders to align adoption, value realization, and growth strategy
• Maintain disciplined pipeline management, CRM hygiene, and forecasting practices
• Surface strategic customer insights to Product, Marketing, and Leadership to strengthen Mentimeter’s enterprise offering
  
  

Must-haves for the role: 

• 8+ years of experience in Enterprise SaaS sales or strategic account management
• Proven track record managing complex, multi-stakeholder international accounts
• Demonstrated success in driving both retention and expansion
• Strong executive presence and ability to influence senior decision makers
• Experience leading complex commercial negotiations and multi-year agreements
• High business acumen and analytical thinking
• Structured approach to account planning and portfolio management
• Professional-level English
• Excellent communication skills

Responsibilities not included in this role:

• Prospect and close brand new logos (Account Executives does that)
• Roll-out and adoption of our enterprise solution with our customers is mainly done by Customer Success Managers (Although for certain accounts it may be done by you as well)
• Day-to-day support (We have minimal support, and a support specialist is responsible for this)

However, the Strategic Key Account Manager remains fully accountable for the overall commercial health and long-term value of each account.

Resources we have to support you:

• World-class lead generation from the Marketing and Product teams
• Marketing and Sales team to support in analysis and tactics
• A Sales Operations, Sales Enablement, Sales Engineering and Business Development departments who provides projects to continuously support the sales team
• Professional toolstack (Intercom, Mixpanel, Google Analytics, Salesforce, SalesLoft, PlanHat, Looker, Hex)

Please note that this position is located onsite at our Stockholm HQ, with the starting date being flexible yet ideally as soon as possible.

Build the future of Sales Development in APAC

Mentimeter’s APAC journey is still in its early chapters, and this role is a chance to help write what comes next.

We opened our Sydney office in 2023 with 5 people. Since then, we’ve grown to 15+ team members, achieved +41% YoY growth in 2025, and built a strong foundation across Customer Acquisition and Customer Success Teams. Now, we’re ready to scale our Customer Acquisition team further and hire our first Sales Manager for a Sales Development team.

This is a foundational, hands-on leadership role. You will shape how Sales Development works in APAC, how we prospect, qualify, collaborate, learn, and grow while coaching a young, ambitious team to do their best work.

At Mentimeter, leadership is about being a player coach, a role model, and a teammate. This role is ideal for someone who wants to lead from the front, build trust through action, and help others succeed. This role offers the chance to shape a function from the ground up and grow alongside the business.

The Opportunity

As Sales Manager, Sales Development, you will lead and grow our SDR team, starting with a small, high-potential team of Inbound and Outbound SDRs and scaling over time. You will balance hands-on coaching with building the systems, playbooks, and culture that set the team up for long-term success.

We are looking for a sales leader who brings strong SaaS sales fundamentals, curiosity, and a passion for developing people. You’ll be supported by an experienced Sales Leadership, Revenue Ops, Enablement and a Marketing team.

What You’ll Do

• Recruit, onboard, and coach a high-performing team of SDRs
• Run regular 1:1s, call reviews, role plays, and skill-building sessions
• Own commercial cadence, including pipeline reviews, forecasting, and participation in regional and global commercial forums
• Own your team’s quota attainment: Opportunities and pipeline generation in APAC

• Set clear goals (daily, weekly, monthly) and energise the team to exceed them

• Establish clear KPIs, dashboards, and forecasting for visibility and decision-making
• Create clear personal and professional development paths: helping SDRs grow into senior SDR, AE, or other roles
• Foster a culture of trust, learning, accountability, and collaboration

• Ensure high-quality opportunity qualification and smooth handovers to AEs
• Partner with the APAC Leadership Team on tactical decisions regarding market focus, segments and priorities

• Design and continuously improve SDR playbooks, sequences, and outreach strategies
• Champion the use of sales tools, automation, and AI to improve productivity

• Collaborate with AEs and RMs to ensure tight alignment and effective account penetration
• Share market feedback with Marketing, Product, and Leadership to influence strategy
• Collaborate closely with global SDR leaders and Sales Leadership, actively sharing learnings, best practices, and experiments to continuously improve how we work across regions
  
  

What We’re Looking For

Must-Haves:

• Minimum 2 years of experience in a sales leadership role and minimum 2 years of experience in B2B SaaS sales role (SDR, AE, or similar roles)
• A strong interest in people leadership, coaching, and team development
• Proven ability to hit or exceed targets and work in a structured, data-driven way
• Comfort working with CRM and sales tools (Salesforce, Salesloft, Zoom Info…)
• Exposure to outbound prospecting, sequencing, and sales playbooks
• Familiarity with AI or automation tools in sales
• Ability to work with data in a structured way for decision-making and scaling actions for effective results
• Strong communication skills and the ability to inspire trust and motivation
• A collaborative mindset, you enjoy building things with others
• Ability to lead in a non-commission, team-based sales environment, and you know how to drive performance through trust, coaching, and collective ownership

Nice-to-Haves:

• Experience in high-growth or scale-up environments
• Experience working with APAC market

Why Mentimeter?

• Foundational role: Be the first dedicated SDR Manager in APAC and shape the end-to-end function together with Sales Leadership Team
• Growth & impact: Join a region with strong momentum and ambitious plans
• People-first culture: Transparent, collaborative, and supportive leadership
• Non-commission sales model: We win as a team, no internal competition
• Strong enablement: Marketing, Product, Sales Ops Teams
• Career progression: Grow with the business as APAC continues to scale
  
  

Compensation model:

We strongly believe in the power of togetherness, and we put a lot of effort into collaboration, teamwork and helping each other whenever needed. We believe that every part of Mentimeter, from Sales Development Representatives and Account Executives to Frontend Developers and Marketing Managers contributes equally to our continued success. To foster and emphasise this culture and way of working, we apply a non-commission based salary model in our sales roles, which has proven to be very successful and appreciated across the team. You can read about our benefits and perks here.

This position is based at our Sydney office and follows our hybrid working model: on average 3 days in the office and 2 days working remotely per week. If you’re excited by the idea of building something meaningful, developing people, and helping shape the future of Sales Development in APAC, we’d love to hear from you.

As an Account Executive at Mentimeter, you own Enterprise sales cycles end-to-end, from first conversation to close and expansion. You’ll work inbound demand, self-sourced pipeline, and account growth, engaging senior stakeholders and positioning Mentimeter as a strategic platform for how organisations communicate and make decisions. You carry full ownership of revenue. You’ll run disciplined discovery, deliver tailored demos, and drive deal progression with clear structure and intent. Working closely with SDRs and Customer Success Team, you’ll build trusted relationships to drive adoption and long-term growth.

About Mentimeter

Mentimeter is a global engagement platform that helps organisations turn meetings, presentations, and learning moments into two-way conversations. Used by millions of people worldwide, Mentimeter enables teams to align faster, surface better ideas, and make smarter decisions together.

Our APAC journey is still in its early chapters. That’s what makes this role exciting. We opened our Sydney office in 2023 with 5 people. Since then, we’ve grown to 15+ team members, achieved +41% YoY growth in 2025, and built a strong foundation across Customer Acquisition and Customer Success Teams.

Today, Mentimeter is trusted by some of the world’s leading organisations, and we’re just getting started in the Enterprise segment across APAC. You’ll be joining a high-performing, collaborative sales team, supported by strong marketing, product, and operations teams, with the opportunity to close high-impact deals with some of the largest companies in the region.

We’re building something meaningful. A culture that values ambition, ownership, teamwork, and continuous learning. If you’re excited by growth, impact, and the chance to help shape what comes next, Mentimeter is the place to do it 🚀

🛠️ Day-to-Day

• Owning end-to-end, value-based sales cycles from discovery and multi-stakeholder qualification through to close and expansion.
• Running structured discovery and tailored demos, positioning Mentimeter as a strategic platform rather than a point solution.
• Building and executing account plans, with full ownership of pipeline, forecast, and revenue outcomes.
• Driving pipeline through a balanced mix of inbound conversion, outbound prospecting, and account expansion, independently and in partnership with SDRs.
• Working your pipeline daily, prioritising opportunities, multithreading accounts, and keeping deals moving.
• Applying data-driven qualification frameworks such as MEDDPICC and SPIN to assess deal health, risk, and close plans.
• Forecasting accurately and participating in regular deal reviews and forecast cadences with APAC sales leadership.
• Partnering closely with Customer Success to ensure strong handovers, adoption, retention, and expansion.

✅ Who this role is for?

• A commercially minded seller who enjoys leading consultative sales cycles and uncovering real customer value.
• Someone comfortable engaging multiple stakeholders, from champions to economic buyers.
• A collaborative team player who thrives working with SDRs, CSMs, and leadership, while still owning a number end-to-end.
• A growth-oriented individual who actively seeks feedback, coaching, and continuous improvement.
• Someone who takes pride in the craft of Sales and continuous improvement. 

❌ Who this role is not for?

• Someone who is uncomfortable driving their own pipeline through outbound prospecting, structured follow-up, and account expansion.
• Individuals who prefer unstructured selling and are not motivated by disciplined discovery, qualification frameworks, and data-driven deal management.
• Sellers who struggle to engage multiple stakeholders or build alignment with champions and economic buyers.
• Anyone who prefers working independently over collaborating closely with SDRs, Customer Success, and sales leadership.

Must Haves

• You have a minimum of two years of related hands-on experience
• Consistent history of exceptional performance, selling to ANZ organisations 
• Exceptional communication, presentation & stakeholder management skills

Nice to have:

• Second language from an APAC region
• Experience working with APAC clients and selling to APAC organisations 
• Experience selling into large Enterprises and Higher Education sector
• Experience working in a scale-up environment

Compensation model:

We strongly believe in the power of togetherness, and we put a lot of effort into collaboration, teamwork and helping each other whenever needed. We believe that every part of Mentimeter, from Sales Development Representatives and Account Executives to Frontend Developers and Marketing Managers contributes equally to our continued success. To foster and emphasise this culture and way of working, we apply a non-commission based salary model in our sales roles, which has proven to be very successful and appreciated across the team. You can read about our benefits and perks here.