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Communications Specialist
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Title: Communications Specialist
Location: St. Louis, MO
Company: Fortune 100 Food & Beverage Manufacturing (FuseGlobal has worked with this company for 20 years)
Initial term: 12 months (position expected to run longer)
Schedule: Monday-Thursday on-site; Friday WFH
** This is a pet friendly environment **
About This Role:
The Communications Specialist serves as Enterprise Digital’s strategic communications owner—responsible for developing communication strategies, crafting key messages, and delivering high-impact communication materials with minimal oversight. This role leads communication planning across ED, partners directly with senior leaders, and ensures alignment with Enterprise Digital strategy pillars, priorities, and culture.
The Communications Specialist proactively identifies narrative opportunities, elevates storytelling across the department, and ensures consistency of voice, message discipline, and communication quality across all ED channels. This role is a critical partner in shaping how Enterprise Digital informs, inspires, and engages the broader organization.
What You'll Do:
- Own the Enterprise Digital communications strategy across all channels.
- Lead quarterly and annual communications planning cycles, ensuring alignment with ED priorities (End-to-End Processes, AI, Innovation, Digital Readiness).
- Recommend improvements to communications approach, channel usage, and message cadence.
- Present communication strategies and recommendations to leadership.
- Independently develop key messages, communication plans, and storytelling frameworks for major ED initiatives.
- Serve as primary writer for complex or high-visibility communications (e.g., leadership updates, strategic initiatives, innovation stories, digital transformation narratives).
- Translate technical content (AI/ML, portfolio, data, change management) into accessible, compelling storytelling.
- Produce high-quality communication materials including:
- Newsletters, NSN stories, enterprise updates
- Strategic department meeting content
- Executive talking points
- Project go-live announcements and narratives
- Digital transformation-related success stories
- Site/intranet content
- Maintain editorial standards and ensure message consistency across platforms.
- Partner directly with Change Management and key stakeholder across Enterprise Digital to shape communication goals.
- Provide counsel on messaging strategy, narrative framing, and change readiness communications.
- Serve as a trusted communications advisor within Enterprise Digital.
- Collaborate across Enterprise Digital teams to ensure integrated and aligned messaging.
- Proactively surface themes and opportunities for cross-functional storytelling.
What You Bring:
- Bachelor’s degree in Communications, Marketing, Journalism, Public Relations, English, Business, or a related field.
- Formal training or certification in change management preferred.
- 3–5+ years in corporate communications, internal communications, marketing communications, or a related field.
- Demonstrated experience developing communication strategies, not just executing them.
- Experience owning communications for enterprise or multi-stakeholder initiatives.
- Proven ability to work directly with senior leaders.
- Ability to craft compelling stories from complex information.
- Expertise in communication planning, channel strategy, and message development.
- Ability to elevate communication quality and maintain consistency across the department.
- Strong visual, written, and verbal communication abilities.
- Ability to drive alignment across diverse subject areas and stakeholders.
- Microsoft Suite (PowerPoint, Word, Outlook)
- Comfortability in Microsoft Co Pilot or other generative AI tools.
- Poppulo and Canva ( proficiency in other comparable tools is ok)
Compensation & Benefits:
- $36.50 per hour + Overtime
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
- Disability insurance
About FuseGlobal:
FuseGlobal is a partnership of people and brand-leading companies, working together to make things run better. For 25 years we have brought functionality to complex business and production processes and supply chains, resulting in enterprises that run smarter and more sustainably. Interested in digital manufacturing, industrial engineering, supply chain management, all-things tech, and energy & the environment? This is where we live. Engage with us!
#LI-Onsite
#LI-FG
Ready to apply?
Apply to FuseGlobal
Customer (Patient) Support Specialist | Hiring Now | Onsite-Chesterfield
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Company Overview:
Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.
BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock.
We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!
The Role
As a Customer (Patient) Support Specialist, you are on the front lines of the patient experience; helping people successfully access the medications they need. You’ll guide patients through enrollment, resolve barriers related to insurance or affordability, and provide support across phone, email, and chat.
This role is well-suited for individuals who thrive in fast-paced, evolving environments. We value curiosity, proactivity, and a strong desire to solve problems, learn quickly, and make a meaningful impact on patients navigating complex healthcare systems; regardless of career stage.
This is a fully On-site role in Chesterfield, Missouri
What You’ll Do
- Connect with patients via phone, email, and chat to guide them through enrollment, onboarding, and prescription fulfillment
- Conduct outbound outreach to support patients in completing key steps in their prescription journey
- Serve as a central point of coordination between patients, providers, and insurers to resolve issues efficiently
- Assist with insurance verification, benefits coordination, and financial assistance programs
- Support pharmaceutical program requirements and triage clinical questions to pharmacists or appropriate teams
- Research and resolve patient issues using internal tools and resources
- Accurately document all interactions and key insights to ensure a seamless patient experience
- Meet and exceed performance goals related to quality, productivity, and patient satisfaction
- Identify trends or gaps in the patient experience and share feedback to improve processes and products
- Maintain strict confidentiality and handle sensitive patient information in compliance with HIPAA and company policies
- Continuously learn and adapt to new products, workflows, and program updates
What Success Looks Like
- Patients feel supported, informed, and confident throughout their journey
- Issues are resolved quickly and accurately across multiple channels
- You become a trusted resource for patients and internal teams
- You actively contribute ideas to improve the patient experience
- You grow your skills and take on increasing responsibility over time
Qualifications
- High school diploma or GED required; Associate’s or Bachelor’s degree is a plus
- Those with a passion for helping others are welcome (we provide comprehensive training); prior customer service experience in retail, call center, or other customer-facing environments is a plus
- Strong communication skills (verbal and written)
- Comfortable using technology and learning new systems quickly
- Strong problem-solving skills and attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Curious, adaptable, and eager to learn
- Self-starter with a strong sense of ownership and accountability
- Passion for helping others and delivering high-quality patient care
- Ability to work collaboratively across teams
Location & Schedule
- Full-time, hourly role
- On-site : 400 S Woods Mill RD, Chesterfield, MO
- Multiple scheduling options available, including 4-day workweeks
- Shifts scheduled between Monday–Friday, 7 AM – 8 PM CST
- Rotating Saturday shifts (8:00 AM – 4:00 PM CST)
- Schedules may evolve based on business needs
Benefits
- Medical, dental, and vision insurance
- 401(k) retirement plan
- Daily meal stipend (onsite)
- Free shuttle service and onsite parking
- Pre-tax transit benefits
#blinkindeed
Why Join Us:
It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.
We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Applicants who provide their phone number and consent to receive text messages may receive SMS or MMS updates from Blink Health regarding their application.
Ready to apply?
Apply to Blink Health
Fulfillment Support Technician, Pharmacy | Onsite- Chesterfield
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Company Overview:
Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.
BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock.
We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!
This is a fully onsite role in Chesterfield
Responsibilities:
- Assist in unloading, inspecting, and verifying incoming shipments of medications, supplies, and packaging materials.
- Assists in the preparation of prescription orders, including management of workflow, dispensing, and shipping
- Maintenance of inventory including inventory storage, ordering, rotating and beyond use dating
- Provide patient care to accurately support our programs and triage to a pharmacist when required
- Maintain cleanliness and organization of storage and work areas.
- Prepare and stage outgoing orders for delivery or shipment, ensuring accuracy and completeness.
- Perform all tasks in a safe and compliant manner that is consistent with corporate policies as well as State and Federal laws
- Work collaboratively with the management team and pharmacists
- Completes special assignments and other tasks as assigned by supervisor
- High School diploma or GED required
- Active Pharmacy Technician license in the state of Missouri (in good standing and unrestricted), or eligibility to obtain it
- Prior experience as a pharmacy technician, fulfillment center or warehouse is required
- Strong command of the English language
- Strong attention to detail with proven ability to maintain accuracy in a high-volume, fast-paced setting.
- Ability to lift, carry, and move inventory materials (up to 50 lbs) and operate basic warehouse equipment (e.g., pallet jacks, barcode scanners).
- Dependable, self-motivated, and able to work independently as well as part of a collaborative team.
- Proven ability to learn complex new software and technologies
Location/Hours
- Onsite, 400 S Woods Mill Rd, Chesterfield, MO
- Full time, 40 hrs/week, 5 8 hrs shifts
- Available shifts: Monday-Fri (1) rotating 9am-5pm/ 11am-7pm or (2) 11AM-7PM +1 Sat/month
- Scheduling flexibility, as your schedule may change over time according to business needs
Benefits
- Medical, dental, and vision insurance plans that fit your needs
- 401(k) retirement plan
- Paid time off, sick time & holidays
- Paid parental/baby bonding leave
- Daily meal stipend for onsite marketplace
- Pre-tax transit benefits and free onsite parking
Why Join Us:
It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.
We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Applicants who provide their phone number and consent to receive text messages may receive SMS or MMS updates from Blink Health regarding their application.
Ready to apply?
Apply to Blink Health
Pharmacy Prior Authorization Trainee | Onsite- Pittsburgh
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Company Overview:
Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.
BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock.
We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!
We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!
We’re looking for motivated, detail-oriented individuals to join our Pharmacy Operations team as a Pharmacy Prior Authorization Trainee. This is an exciting opportunity to begin a career in healthcare and gain hands-on training in Prior Authorization (PA) processes, insurance navigation, and pharmacy operations.
No prior authorization experience is required- we will train you.
This is a fully On-site role in Robinson Township, Pittsburgh
What you’ll do:
- Learn the fundamentals of prior authorization processes and pharmacy workflows
- Assist in initiating prior authorization requests under guidance
- Utilize Knowledge Base materials as a foundation for resolving inquiries
- Follow up on authorization status updates
- Escalate complex or clinical cases to experienced team members
- Develop knowledge of pharmacy benefits, insurance terminology, and compliance standards
- Maintain confidentiality of patient and proprietary information
- As you grow in the role, you’ll take on increased ownership and develop into a fully skilled Prior Authorization agent. Work to resolve common data entry issues with internal stakeholders
- Strive to meet and exceed structured performance targets.
- Help improve the patient experience by sharing feedback with management to further develop the product, materials and processes
What makes you a great fit:
- Strong interest in building a career in healthcare or pharmacy operations
- Customer service, call center, retail, or administrative experience preferred
- Excellent verbal and written communication skills
- Strong attention to detail and ability to follow structured processes
- Comfortable learning new systems and working across multiple tools
- Problem-solving mindset with a willingness to ask questions
- Ability to work collaboratively in a fast-paced team environment
- Passion for helping patients access the medications they need
Requirements
- Desire to work in a customer/patient-centric role
- High school diploma or GED required
- Strong technical aptitude and ability to learn complex new software
- Customer service experience preferred
- Strong verbal and written communication skills
- A passion for providing top-notch patient care
Hours/Location:
-
- Shift: 40hours/week
- Weekly rotating schedules: 12 PM -8 PM EST and 1 PM -9 PM EST shifts
- Fully Onsite in Pittsburgh, PA (Robinson Township)
- Shift: 40hours/week
Benefits:
- Health Benefits, 401K
- Holiday pay
- Overtime eligible
- Casual dress code
- Free Snacks
- Free Shuttle service
#BlinkPharmacy
Why Join Us:
It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.
We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Applicants who provide their phone number and consent to receive text messages may receive SMS or MMS updates from Blink Health regarding their application.
Ready to apply?
Apply to Blink Health
Pharmacy Prior Authorization Specialist | Onsite- Pittsburgh
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Company Overview:
Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.
BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock.
We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!
We are looking for you to join our Prior Authorization team to raise the bar on our customer service we provide to our patients and partners. This is your opportunity to join a health-tech enterprise focused on making medications more affordable for all Americans.
This is a fully on-site located in Robinson Township, PA (Pittsburgh)
Responsibilities:
- Assist in the initiation of new prior authorization requests to providers
- Identify the correct prior authorization form required for the patient’s insurance provider
- Coordinate with prescribers and medical offices to ensure applicable information is translated onto prior authorization forms
- Follow up with medical offices to check the status of prior authorization requests
- Assist with communicating the status of prior authorizations to both patients and providers
- Coordinate with medical offices to handle Appeals
- Respond to internal questions from other departments related to prior authorization requests
Requirements:
- High school diploma or GED required, Bachelor’s degree strongly preferred
- Customer service or inbound call center experience required
- Strong verbal and written communication skills
- Sound technical skills, analytical ability, attention to detail, good judgment, and strong operational focus
- A passion for providing top-notch patient care
- Ability to work with peers in a team effort and cross-functionally
- Must be flexible to work shifts ranging from 8am - 8pm.
- Full time position, on-site in our Robinson location
Preferred Qualifications:
- 1+ year(s) working with prior authorizations or insurance verification in a pharmacy
- Knowledge of pharmacy benefits and pharmacy claims
Hours/Location:
- Shift: 40hours/week
- Weekly rotating schedules: 12 PM -8 PM EST and 1 PM -9 PM EST shifts
- Fully Onsite in Pittsburgh, PA (Robinson Township)
Perks:
- Health Benefits, 401K
- Holiday pay
- Overtime eligible
- Casual dress code
- Free Snacks
- Free Shuttle service
#BlinkPharmacy
Why Join Us:
It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.
We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Applicants who provide their phone number and consent to receive text messages may receive SMS or MMS updates from Blink Health regarding their application.
Ready to apply?
Apply to Blink Health
Pharmacy Prior Authorization Specialist | Onsite- Boise
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Company Overview:
Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.
BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock.
We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!
We are looking for you to join our Prior Authorization team to raise the bar on our customer service we provide to our patients and partners. This is your opportunity to join a health-tech enterprise focused on making medications more affordable for all Americans.
Responsibilities:
- Assist in the initiation of new prior authorization requests to providers
- Identify the correct prior authorization form required for the patient’s insurance provider
- Coordinate with prescribers and medical offices to ensure applicable information is translated onto prior authorization forms
- Follow up with medical offices to check the status of prior authorization requests
- Assist with communicating the status of prior authorizations to both patients and providers
- Coordinate with medical offices to handle Appeals
- Respond to internal questions from other departments related to prior authorization requests
-
Requirements:
- High school diploma or GED required, Bachelor’s degree strongly preferred
- Customer service or inbound call center experience required
- Strong verbal and written communication skills
- Sound technical skills, analytical ability, attention to detail, good judgment, and strong operational focus
- A passion for providing top-notch patient care
- Ability to work with peers in a team effort and cross-functionally
- Must be flexible to work shifts ranging from 8am - 8pm.
- Full time position, on-site in Boise
- Must hold an active Pharmacy Technician license OR Pharmacy Technician in Training License in the state of Idaho, registered with the Idaho Board of Pharmacy
Preferred Qualifications:
- 1+ year(s) working with prior authorizations or insurance verification in a pharmacy
- Knowledge of pharmacy benefits and pharmacy claims
Hours/Location:
- Shift: 40hours/week
- Weekly rotating schedules: 10:00 AM – 6:00 PM MST and 11:00 AM – 7:00 PM MST shifts
- Onsite full time position in Boise
Perks:
- Health Benefits, 401 K
- Holiday pay
- Overtime eligible
- Casual dress code
- Free Snacks
Why Join Us:
It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.
We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Applicants who provide their phone number and consent to receive text messages may receive SMS or MMS updates from Blink Health regarding their application.
Ready to apply?
Apply to Blink Health
Customer (Patient) Support Specialist | Hiring Now | Onsite- Pittsburgh
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Company Overview:
Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.
BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock.
We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!
The Role
As a Customer (Patient) Support Specialist, you are on the front lines of the patient experience; helping people successfully access the medications they need. You’ll guide patients through enrollment, resolve barriers related to insurance or affordability, and provide support across phone, email, and chat.
This role is well-suited for individuals who thrive in fast-paced, evolving environments. We value curiosity, proactivity, and a strong desire to solve problems, learn quickly, and make a meaningful impact on patients navigating complex healthcare systems; regardless of career stage.
This is a fully On-site role in Robinson Township, Pittsburgh
What You’ll Do
- Connect with patients via phone, email, and chat to guide them through enrollment, onboarding, and prescription fulfillment
- Conduct outbound outreach to support patients in completing key steps in their prescription journey
- Serve as a central point of coordination between patients, providers, and insurers to resolve issues efficiently
- Assist with insurance verification, benefits coordination, and financial assistance programs
- Support pharmaceutical program requirements and triage clinical questions to pharmacists or appropriate teams
- Research and resolve patient issues using internal tools and resources
- Accurately document all interactions and key insights to ensure a seamless patient experience
- Meet and exceed performance goals related to quality, productivity, and patient satisfaction
- Identify trends or gaps in the patient experience and share feedback to improve processes and products
- Maintain strict confidentiality and handle sensitive patient information in compliance with HIPAA and company policies
- Continuously learn and adapt to new products, workflows, and program updates
What Success Looks Like
- Patients feel supported, informed, and confident throughout their journey
- Issues are resolved quickly and accurately across multiple channels
- You become a trusted resource for patients and internal teams
- You actively contribute ideas to improve the patient experience
- You grow your skills and take on increasing responsibility over time
Qualifications
- High school diploma or GED required; Associate’s or Bachelor’s degree is a plus
- Those with a passion for helping others are welcome (we provide comprehensive training); prior customer service experience in retail, call center, or other customer-facing environments is a plus
- Strong communication skills (verbal and written)
- Comfortable using technology and learning new systems quickly
- Strong problem-solving skills and attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Curious, adaptable, and eager to learn
- Self-starter with a strong sense of ownership and accountability
- Passion for helping others and delivering high-quality patient care
- Ability to work collaboratively across teams
Location & Schedule
- Full-time, hourly role
- On-site : 5 Penn Center Blvd, Robinson Township, Pittsburgh, PA
- Multiple scheduling options available, including 4-day workweeks
- Shifts scheduled between Monday–Friday, 8:00 AM – 9:00 PM EST
- Rotating Saturday shifts (9:00 AM – 5:00 PM EST)
- Schedules may evolve based on business needs
Benefits
- Medical, dental, and vision insurance
- 401(k) retirement plan
- Daily meal stipend (onsite)
- Free shuttle service and onsite parking
- Pre-tax transit benefits
#blinkindeed
Why Join Us:
It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.
We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Applicants who provide their phone number and consent to receive text messages may receive SMS or MMS updates from Blink Health regarding their application.
Ready to apply?
Apply to Blink Health
Technology Engagement Support Specialist - AI Enablement
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Title: Technology Engagement Support Specialist - AI Enablement
Location: St. Louis, MO
Company: Fortune 100 Food & Beverage Manufacturing (FuseGlobal has worked with this company for 20 years)
Initial term: 6 months (position expected to run longer)
Schedule: Monday to Thursday onsite, Friday WFH
** This is a pet friendly environment **
About This Role:
The Technology Engagement Center (TEC) is a hands-on, people-first hub dedicated to helping associates adopt Microsoft 365, Copilot, Power Platform, and other emerging technologies. As a TEC Specialist focused on AI Enablement and Proactive Engagement, you will serve as a trusted in-house consultant, guide, and enabler, helping business users explore possibilities, build confidence, and strengthen their ability to apply new technology in meaningful ways.
This role is centered on proactive engagement across the organization, with a strong emphasis on AI awareness, Microsoft 365 Copilot adoption, stakeholder partnership, role based enablement, and measurable business impact. You will help associates understand and apply AI tools in their daily work, support transformation-focused communities and stakeholders, and translate trends and needs into practical learning and adoption plans. This role is not primarily about building solutions for others. Instead, it is about empowering associates to use available tools effectively, guiding them through new ways of working, and helping the organization increase effective use of Microsoft 365 Copilot and related technologies. At the same time, this position should maintain enough familiarity with the other Microsoft 365 and Power Platform tools to support team workload as needed.
What You'll Do:
- Support proactive AI awareness and education efforts across the organization, helping develop and execute enablement plans that increase understanding, confidence, and practical use of AI tools.
- Deliver engaging consultations, product demos, workshops, and training sessions focused on Microsoft 365 Copilot, everyday AI use cases, and related Microsoft 365 capabilities.
- Serve as a subject matter resource on Microsoft 365 Copilot and associated AI concepts, helping associates identify meaningful, responsible, and productive ways to use AI in their work.
- Support the development and execution of action plans designed to improve the usage and impact of Microsoft 365 Copilot and everyday AI capabilities.
- Support the AI Champion Network and Transformation Co-pilot community through onboarding, facilitation, recurring engagement, capability-building, and ongoing enablement support.
- Conduct or support role-based gap analysis, learning needs analysis, and targeted enablement planning by function and enterprise-wide.
- Facilitate recurring meetings with stakeholders to understand needs, identify trends, and surface opportunities for upskilling, coaching, and broader enablement.
- Track performance against defined KPIs and help develop action plans in partnership with key stakeholders based on adoption trends, business needs, and observed gaps.
- Help analyze TEC requests, work trends, and feedback to identify patterns and opportunities that should be elevated to TEC leadership and other stakeholders.
- Partner with functional teams and enterprise stakeholders to connect needs, support escalation pathways, and improve visibility to digital priorities and roadmaps.
- Assist with training and enablement plans for broader enterprise digital initiatives as needed.
- Maintain awareness of evolving Microsoft 365, Copilot, AI, and related digital capabilities in order to provide current, relevant guidance to associates.
- Support team workload as needed based on capacity, including consultations, training, demonstrations, resource guidance, and general user enablement.
- Maintain clear and current documentation of support interactions, best practices, learning assets, and recurring guidance materials.
- Contribute to the organization, curation, and ongoing improvement of TEC resources, digital content, and knowledge-sharing channels.
What You Bring:
- Strong proficiency with Microsoft 365 core tools, including Word, Excel, PowerPoint, Outlook, OneDrive, Teams, and SharePoint Online.
- Working knowledge of supporting Microsoft 365 apps and experiences used for productivity, communication, collaboration, and learning.
- Strong understanding of artificial intelligence concepts and the practical application of AI to business productivity, insight generation, and innovation.
- Strong working knowledge of Microsoft 365 Copilot and how it can be applied within day-to-day business workflows.
- Demonstrated expertise in Microsoft 365 Copilot, including built-in agents such as Researcher and Analyst, Agent Builder, and Notebooks.
- Ability to translate AI and Copilot concepts into practical, business-relevant guidance for associates with varying levels of technical confidence and digital maturity.
- Working familiarity with Microsoft Power Platform, including Power Apps, Power Automate, and Power BI, sufficient to support consultations, basic guidance, demonstrations, and workload coverage when needed. Advanced development or solution architecture expertise is not required for this role.
- Strong interpersonal, written, verbal, facilitation, and organizational skills.
- Proven ability to lead end-user training, workshops, product demonstrations, consultations, or other capability-building sessions for individuals and groups.
- Strong analytical and consultative skills, including the ability to identify trends, assess learning and adoption needs and turn insights into actionable enablement plans.
Compensation & Benefits:
- Up to $56.00 per hour + Overtime
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
- Disability insurance
About FuseGlobal:
FuseGlobal is a partnership of people and brand-leading companies, working together to make things run better. For 25 years we have brought functionality to complex business and production processes and supply chains, resulting in enterprises that run smarter and more sustainably. Interested in digital manufacturing, industrial engineering, supply chain management, all-things tech, and energy & the environment? This is where we live. Engage with us!
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Program Manager
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Title: Program Manager
Location: St. Louis, MO
Company: Fortune 100 Food & Beverage Manufacturing (FuseGlobal has worked with this company for 20 years)
Initial term: 12 months (position expected to run longer)
Schedule: Monday to Thursday onsite, Friday WFH
** This is a pet friendly environment **
About This Role:
This Program Manager will be responsible for digital activations across various sites. The PM will own the Jira board, keeping it updated and ready for statuses (good experience with Jira is required). We are seeking an individual who is comfortable leading a team and being the point person, and having and holding responsibility.
What You'll Do:
- Responsible for daily management through the lifecycle of the program and that delivery is on track
- Drive work from intake → ideation → briefing → build → launch → postlaunch
- Coordinate the projects and their interdependencies between projects and products
- Manage and organize resources and documentation across projects
- Lead activation status forums, including agenda setting, readiness review, and decision-making.
- Align deliverables across the projects and product to the program’s outcome
- Monitor the progress to ensure milestones are being met across various projects and programs.
- Optimize the processes, procedures and reporting to manage the work streams
- Manage stakeholders’ communication and make sure they are informed
- Manage risks and issues related to project delivery items and take corrective measurements with stakeholders
- Escalate when a workstream or project needs help to stay on track by proactively identifying dependencies, risks, and resourcing gaps
What You Bring:
- 5+ years in project or program management
- High-level operational management and leadership skills within the project management space
- Ability to schedule and manage tasks effectively
- Conflict resolution and problem-solving skills
- Risk management
- Written and verbal communication skills
- Teamwork and motivational skills
- Organizational and multitasking skills
- Strong working knowledge on Jira, Confluence and Workfront
- Education: Bachelor’s degree
Compensation & Benefits:
- $60 per hour + overtime
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
- Disability insurance
About FuseGlobal:
FuseGlobal is a partnership of people and brand-leading companies, working together to make things run better. For 25 years we have brought functionality to complex business and production processes and supply chains, resulting in enterprises that run smarter and more sustainably. Interested in digital manufacturing, industrial engineering, supply chain management, all-things tech, and energy & the environment? This is where we live. Engage with us!
#LI-Onsite
#LI-FG
Ready to apply?
Apply to FuseGlobal
Senior Manager, Knowledge Management & Communication
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Company Overview:
Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.
BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock.
We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!
Open to remote candidates as well as local candidates in New York, Pittsburgh, or St. Louis
The Role:
The Patient Services Operations team is at the forefront of our mission to deliver affordable, world-class experiences for every customer. As Senior Manager, Knowledge Management (KM) & Communications, you will own the strategy, architecture, and execution of how information is created, maintained, and delivered across Patient Services — at scale. This is not a traditional KM role. We are looking for a forward-thinking leader who treats knowledge infrastructure as a product, with Artificial Intelligence (AI) and automation at its core. You will drive the evolution of how frontline teams access and apply information — moving from static documentation toward intelligent, dynamic knowledge systems that surface the right information at the right moment. In a highly regulated healthcare environment, you will ensure teams are equipped with clear, compliant, and current knowledge while leading internal communications that drive change, alignment, and continuous improvement.
What You'll Do:
Knowledge Management Strategy & AI Innovation
- Define and own the long-term vision for a modern, AI-enabled knowledge management ecosystem across Patient Services
- Lead the evaluation, implementation, and governance of AI-powered knowledge tools — including Large Language Model (LLM)-assisted content generation, intelligent search, and automated content freshness workflows
- Build a knowledge infrastructure that proactively surfaces relevant information to frontline agents in real time, reducing handle time and improving accuracy
- Partner with Product and Technology teams to integrate knowledge systems into agent-facing tools, chatbots, and customer-facing self-service experiences
- Continuously assess the emerging AI/ML landscape for opportunities to improve content creation, retrieval, personalization, and compliance monitoring
Content Development & Editorial Leadership
- Set and uphold a high editorial bar for all knowledge content — Standard Operating Procedures (SOPs), communications, training materials, and compliance documentation — ensuring content is clear, accurate, empathetic, and user-focused
- Lead a team of content developers and knowledge specialists, setting clear goals, coaching for growth, and building a culture of quality and ownership
- Own the full content lifecycle: creation, review, approval, publication, versioning, and retirement
- Develop scalable frameworks and governance models for content consistency across business units and geographies
Internal Communications
- Oversee all internal communications to Patient Services teams, including operational changes, policy updates, product launches, and leadership messaging
- Design communication strategies that drive comprehension, adoption, and alignment at scale across a distributed frontline workforce
- Measure communication effectiveness and iterate based on data and team feedback
Cross-Functional Execution & Program Management
- Lead knowledge and communications workstreams for new client and product launches — from requirements gathering through go-live and post-launch optimization
- Partner closely with Operations, Compliance, Legal, Training, Product, and Technology to ensure knowledge content meets regulatory standards and operational realities
- Define, track, and report on team Key Performance Indicators (KPIs) — content accuracy rates, time-to-publish, agent utilization, self-service deflection, and others — to drive continuous improvement
- Build scalable mechanisms to ensure global consistency and quality as the business grows
A successful applicant will fit the following criteria:
- Bachelor's degree or equivalent experience
- 7+ years of experience in knowledge management, content strategy, or related fields, with at least 3+ years managing and developing people
- Demonstrated experience leading AI or technology-forward initiatives in a knowledge, content, or operations context — including hands-on work with LLM tools, AI-assisted authoring, or intelligent search platforms
- Proven track record owning KM strategy, governance, and content lifecycle for large-scale frontline or customer service operations
- Strong editorial and written communication skills, with experience leading internal communications through complex operational or policy change
- Experience operating in regulated industries (healthcare, pharmacy, insurance, or similar), with a rigorous focus on accuracy and compliance
- Comfort working with data — defining KPIs, analyzing content performance, and translating insights into actionable improvements
- Experience with enterprise KM platforms, CMS tools, or contact center knowledge bases (e.g., Guru, Confluence, Salesforce Knowledge, or similar)
- A builder's mindset: you see knowledge infrastructure as a product, not a filing system, and you're energized by the opportunity to modernize how teams work
Onsite & Hybrid Work Requirements (Mandatory):
- Open to remote candidates as well as local candidates in New York, Pittsburgh, or St. Louis
- Remote candidates: Regular onsite travel is required. During the first 60 days, travel onsite twice per month for four consecutive days (Mon–Thu). After 60 days, travel onsite once per month for four consecutive days (Mon–Thu)
- Local candidates: Hybrid schedule with a minimum of three (3) days per week in office
Why Join Us:
It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.
We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Applicants who provide their phone number and consent to receive text messages may receive SMS or MMS updates from Blink Health regarding their application.
Ready to apply?
Apply to Blink Health
Pharmacy Intern | Onsite- Chesterfield
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Company Overview:
Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.
BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock.
We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!
Intake:
- Receive, enter, and process prescriptions as per Blink protocols
- Initiate requests to prescribers for refills
- Place outbound phone calls and receive inbound phone calls to resolve routine and new issues with patients, doctors, insurers and external transfers
- Document all call information and data discovery according to operating procedures
- Complete order fulfillment on prescription orders, including filling and shipping
- Obtain a fundamental understanding of the Blink Health product for quick pharmacy assistance
- Resolve open orders through communication with pharmacists and the Blink Health Customer Experience team
- Perform all tasks in a safe and compliant manner that is consistent with corporate policies as well as State and Federal laws
- Work collaboratively with the management team and pharmacists
- Active Pharmacy Intern license or Pharmacy Technician license in the state of Missouri (in good standing and unrestricted)
- P1-P4 students eligible
- Strong command of the English language
- Every Saturday 8am-4pm CT with flexible weekday shifts available (7am-7pm)
- Location: 400 South Woods Mill Rd, Chesterfield, MO
Why Join Us:
It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.
We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Applicants who provide their phone number and consent to receive text messages may receive SMS or MMS updates from Blink Health regarding their application.
Ready to apply?
Apply to Blink Health
Software Development Engineer II- CI/CD & Platform Automation Engineer (DevOps)
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Overview
In this position, you will design and develop high-performance, secure, and automated pipelines for deployment of Esri technology in the cloud and no-premises. You will partner closely with software developers and cloud engineers to ensure our integration and deployment is high-quality, reliable, and mission focused.
This team supports Defense and Intel clients. You will be part of a talented cross-functional team of dynamic and passionate engineers to deliver capabilities that enable our customers to make a difference in communities around the world. You will be part of a team that influences lasting contributions for communities with the solutions you develop.
The Professional Services division is the consulting and implementation arm of Esri. We break ground in new markets, push the technology envelope and ultimately deliver transformational solutions to high profile clients worldwide. The Professional Services organization is comprised of nearly 1,000 talented business and technical professionals who strive every day to help our users be successful.
Esri has a Relocation Assistance Program and can provide support with relocating to the Vienna, VA area for this position.
Responsibilities
- Design, implement, and maintain high-speed CI/CD pipelines using GitHub Actions/Azure DevOps for cloud-native workflows and Jenkins for complex, cross-platform on-premises build automation
- Architect and optimize Docker environments to ensure consistent, isolated, and reproducible build/test runners across the entire development lifecycle
- Work with the team to help lead the design of the next-generation Python package creation process; manage complex Conda recipes and environments to ensure seamless distribution of the ArcGIS API and its dependencies
- Build and manage the underlying build infrastructure (runners, nodes, and registries) using automated provisioning to ensure high availability and scalability of the release system
- Implement automated security gatekeeping, including the generation of SBOMs (software Bill of Materials), vulnerability scanning, and license compliance for all Python and Rust artifacts
- Work with the team to help design and implement monitoring frameworks to track build performance; assist in automated load and performance testing of the Python stack to identify regressions before release
- Identify and eliminate manual bottlenecks by transitioning legacy workflows into modern, "everything-as-code" processes
- Oversee the lifecycle of third-party dependencies, ensuring that the supply chain is secure, from source code to the final distributed package
Requirements
- 2+ years of professional DevOps, CI/CD, or platform automation
- Hands on experience designing and maintaining CI/CD pipelines (GitHub Actions, GitLab CI, Azure Pipelines, or similar)
- Experience working with YAML-based pipeline configurations and infrastructure definitions
- Exposure to automation and scripting (Python and/or JavaScript preferred)
- Experience with infrastructure automation tools such as Ansible, AWS CDK, Terraform or similar IaC frameworks
- Ability to write and optimize Docker files and support container-based deployments
- Understanding of artifact management, dependency management, and secure build practices
- Familiarity with SBOM tools and artifact signing concepts
- Exposure to cloud platforms (AWS and/or Azure) especially compute services and storage services (S3, Blob Storage)
- US citizenship with Active or Current (within 2 years of active) Top Secret Security Clearance with SCI eligibility
- Bachelor's in Computer Science, Mathematics, DevOps, Geographic Information Systems (GIS), or STEM related field
Recommended Qualifications
- Master's in Computer Science, Mathematics, DevOps, Geographic Information Systems (GIS), or Stem related field
- Experience automating backend systems and operational workflows
- Familiarity with release engineering and deployment strategies (blue/green, canary, etc.)
- Experience integrating security scanning into pipelines (SAST/DAST, container scanning)
- Exposure to Kubernetes-based delivery environments
- Exposure to DevSecOps practices and secure development pipelines
- CompTIA Security + certification
- Experience working in Agile or Scrum development environments
#LI-SS2
#LI-Onsite
Total Rewards
Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
The Company
At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.
If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.
Ready to apply?
Apply to Esri
Software Development Engineer II- CI/CD & Platform Automation Engineer (DevOps)
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Overview
In this position, you will design and develop high-performance, secure, and automated pipelines for deployment of Esri technology in the cloud and no-premises. You will partner closely with software developers and cloud engineers to ensure our integration and deployment is high-quality, reliable, and mission focused.
This team supports Defense and Intel clients. You will be part of a talented cross-functional team of dynamic and passionate engineers to deliver capabilities that enable our customers to make a difference in communities around the world. You will be part of a team that influences lasting contributions for communities with the solutions you develop.
The Professional Services division is the consulting and implementation arm of Esri. We break ground in new markets, push the technology envelope and ultimately deliver transformational solutions to high profile clients worldwide. The Professional Services organization is comprised of nearly 1,000 talented business and technical professionals who strive every day to help our users be successful.
Esri has a Relocation Assistance Program and can provide support with relocating to the St. Louis, MO area for this position.
Responsibilities
- Design, implement, and maintain high-speed CI/CD pipelines using GitHub Actions/Azure DevOps for cloud-native workflows and Jenkins for complex, cross-platform on-premises build automation
- Architect and optimize Docker environments to ensure consistent, isolated, and reproducible build/test runners across the entire development lifecycle
- Work with the team to help lead the design of the next-generation Python package creation process; manage complex Conda recipes and environments to ensure seamless distribution of the ArcGIS API and its dependencies
- Build and manage the underlying build infrastructure (runners, nodes, and registries) using automated provisioning to ensure high availability and scalability of the release system
- Implement automated security gatekeeping, including the generation of SBOMs (software Bill of Materials), vulnerability scanning, and license compliance for all Python and Rust artifacts
- Work with the team to help design and implement monitoring frameworks to track build performance; assist in automated load and performance testing of the Python stack to identify regressions before release
- Identify and eliminate manual bottlenecks by transitioning legacy workflows into modern, "everything-as-code" processes
- Oversee the lifecycle of third-party dependencies, ensuring that the supply chain is secure, from source code to the final distributed package
Requirements
- 2+ years of professional DevOps, CI/CD, or platform automation
- Hands on experience designing and maintaining CI/CD pipelines (GitHub Actions, GitLab CI, Azure Pipelines, or similar)
- Experience working with YAML-based pipeline configurations and infrastructure definitions
- Exposure to automation and scripting (Python and/or JavaScript preferred)
- Experience with infrastructure automation tools such as Ansible, AWS CDK, Terraform or similar IaC frameworks
- Ability to write and optimize Docker files and support container-based deployments
- Understanding of artifact management, dependency management, and secure build practices
- Familiarity with SBOM tools and artifact signing concepts
- Exposure to cloud platforms (AWS and/or Azure) especially compute services and storage services (S3, Blob Storage)
- US citizenship with Active or Current (within 2 years of active) Top Secret Security Clearance with SCI eligibility
- Bachelor's in Computer Science, Mathematics, DevOps, Geographic Information Systems (GIS), or STEM related field
Recommended Qualifications
- Master's in Computer Science, Mathematics, DevOps, Geographic Information Systems (GIS), or Stem related field
- Experience automating backend systems and operational workflows
- Familiarity with release engineering and deployment strategies (blue/green, canary, etc.)
- Experience integrating security scanning into pipelines (SAST/DAST, container scanning)
- Exposure to Kubernetes-based delivery environments
- Exposure to DevSecOps practices and secure development pipelines
- CompTIA Security + certification
- Experience working in Agile or Scrum development environments
#LI-SS2
#LI-Onsite
Total Rewards
Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
The Company
At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.
If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.
Ready to apply?
Apply to Esri
Software Development Engineer II- CI/CD & Platform Automation Engineer (DevOps)
Share this job
Overview
In this position, you will design and develop high-performance, secure, and automated pipelines for deployment of Esri technology in the cloud and no-premises. You will partner closely with software developers and cloud engineers to ensure our integration and deployment is high-quality, reliable, and mission focused.
This team supports Defense and Intel clients. You will be part of a talented cross-functional team of dynamic and passionate engineers to deliver capabilities that enable our customers to make a difference in communities around the world. You will be part of a team that influences lasting contributions for communities with the solutions you develop.
The Professional Services division is the consulting and implementation arm of Esri. We break ground in new markets, push the technology envelope and ultimately deliver transformational solutions to high profile clients worldwide. The Professional Services organization is comprised of nearly 1,000 talented business and technical professionals who strive every day to help our users be successful.
Esri has a Relocation Assistance Program and can provide support with relocating to the Redlands, CA area for this position.
Responsibilities
- Design, implement, and maintain high-speed CI/CD pipelines using GitHub Actions/Azure DevOps for cloud-native workflows and Jenkins for complex, cross-platform on-premises build automation
- Architect and optimize Docker environments to ensure consistent, isolated, and reproducible build/test runners across the entire development lifecycle
- Work with the team to help lead the design of the next-generation Python package creation process; manage complex Conda recipes and environments to ensure seamless distribution of the ArcGIS API and its dependencies
- Build and manage the underlying build infrastructure (runners, nodes, and registries) using automated provisioning to ensure high availability and scalability of the release system
- Implement automated security gatekeeping, including the generation of SBOMs (software Bill of Materials), vulnerability scanning, and license compliance for all Python and Rust artifacts
- Work with the team to help design and implement monitoring frameworks to track build performance; assist in automated load and performance testing of the Python stack to identify regressions before release
- Identify and eliminate manual bottlenecks by transitioning legacy workflows into modern, "everything-as-code" processes
- Oversee the lifecycle of third-party dependencies, ensuring that the supply chain is secure, from source code to the final distributed package
Requirements
- 2+ years of professional DevOps, CI/CD, or platform automation
- Hands on experience designing and maintaining CI/CD pipelines (GitHub Actions, GitLab CI, Azure Pipelines, or similar)
- Experience working with YAML-based pipeline configurations and infrastructure definitions
- Exposure to automation and scripting (Python and/or JavaScript preferred)
- Experience with infrastructure automation tools such as Ansible, AWS CDK, Terraform or similar IaC frameworks
- Ability to write and optimize Docker files and support container-based deployments
- Understanding of artifact management, dependency management, and secure build practices
- Familiarity with SBOM tools and artifact signing concepts
- Exposure to cloud platforms (AWS and/or Azure) especially compute services and storage services (S3, Blob Storage)
- US citizenship with Active or Current (within 2 years of active) Top Secret Security Clearance with SCI eligibility
- Bachelor's in Computer Science, Mathematics, DevOps, Geographic Information Systems (GIS), or STEM related field
Recommended Qualifications
- Master's in Computer Science, Mathematics, DevOps, Geographic Information Systems (GIS), or Stem related field
- Experience automating backend systems and operational workflows
- Familiarity with release engineering and deployment strategies (blue/green, canary, etc.)
- Experience integrating security scanning into pipelines (SAST/DAST, container scanning)
- Exposure to Kubernetes-based delivery environments
- Exposure to DevSecOps practices and secure development pipelines
- CompTIA Security + certification
- Experience working in Agile or Scrum development environments
#LI-SS2
#LI-Onsite
Total Rewards
Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
The Company
At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.
If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.
Ready to apply?
Apply to Esri