The Role

The Accountant is part of the Finance Department and focuses on high-volume transactional processes, including (but not limited to) accounts receivable, collections, accounts payable, and general ledger activities. The team consists of Accounting Managers, Senior Accountants, and Accountants.

Reporting to the Accounting Manager (or Senior Accountant), this role is an integral part of the global accounting team. The Accountant is responsible for month-end close activities, financial analysis, reconciliations, and support during financial audits. The position offers exposure to multiple areas of Cision through reporting and analysis of actual financial results.

Key Responsibilities

The role includes, but is not limited to, the following:

• Prepare monthly journal entries related to bank activities, prepaid expenses, property, plant and equipment, accrued expenses, payroll accounting, and intercompany accounting, in line with close timelines
• Prepare and maintain monthly balance sheet reconciliations, addressing questions from reviewers and management in a timely manner
• Collaborate with internal and external stakeholders, including international accounting teams, FP&A, Legal, and external consultants, particularly in relation to flux analysis and ad-hoc support
• Prepare audit schedules and proactively respond to auditor queries, resolving audit issues as required
• Assist with footnote tie-outs for quarterly and year-end financial statements prepared under US GAAP and IFRS
• Support statutory financial reporting and statutory audits

Essential Skills and Experience

• English proficiency (primary language for communication within the organisation)
• Bachelor’s degree in Accounting or Finance, and/or 1–3 years of relevant accounting experience
• Knowledge of US GAAP (preferred)
• Experience working in a global, decentralised environment (preferred)
• Strong Microsoft Excel skills
• NetSuite experience is a plus
• High attention to detail and accuracy
• Strong problem-solving skills
• Ability to build and maintain effective working relationships
• Ability to multitask and manage priorities
• Strong computer literacy (MS Office)
• Excellent verbal, written, and interpersonal communication skills
• Self-motivated, target- and data-driven, with the ability to work independently and manage repetitive tasks
• Team player with an interest in understanding business dynamics
• Strong organisational skills, with the ability to meet deadlines without close supervision
• Adaptable and open to change, with a willingness to learn and embrace new technologies
• High level of integrity and confidentiality when handling company financial information

What We Offer

Upon joining Cision, you will have access to a comprehensive benefits package, fully or partially funded by the company, including:

• Health Insurance
• Food Vouchers
• Flexible benefits allowance
• Employee Assistance Programme (EAP)
• Cision Global Charitable Giving Program
• Headspace

If this opportunity feels like the right fit for you, we’d love to hear from you! Please note that for this role, we are only able to consider candidates who are already based in the country of employment.

#LI-FR1 #LI-Hybrid

Company & Department Context

The Financial Times is one of the world’s leading business news organisations, recognised internationally for its authority, integrity and accuracy. The FT has a record paying readership of one million, three-quarters of which are digital subscriptions. It is part of Nikkei Inc., which provides a broad range of information, news and services for the global business community.

We have offices in more than 35 cities, including London, New York, Hong Kong, Beijing, Manila, Sofia, San Francisco and Tokyo. Join us and find an inclusive and fast-paced environment with unique opportunities to support every step of your career.

Learn more about the FT, including announcements and career opportunities, at aboutus.ft.com.

Role overview 

This role sits in the Data & AI Governance function and focuses on platform engineering and infrastructure ownership to ensure the reliable and scalable operation, integration, and development of Data & AI Governance platforms across the FT.

The role is responsible primarily for designing, integrating, optimising, and maintaining cloud-native platform infrastructure and services enabling metadata management, data lineage, data quality, data access, data retention, data compliance and data sharing in a dynamic, cloud-native data platform. 

The successful candidate is expected to take technical ownership of the key data governance systems, namely SageMaker Unified Studio (SMUS) and the infrastructure-as-code solution Data Innovation Workbench (DIW), ensuring their reliability, security, scalability, and effective integration within the broader FT data platform. 

The role contributes to the FT’s broader Data & AI Governance strategy by ensuring that governance technology is robust, well-integrated and capable of scaling with increasing demand or in response to evolving industry best practices. 

The role will report directly into the Data Governance team but requires close collaboration with the FT’s DevOps, Data Engineering, BI, Data Science and Cyber Security functions.

Context & Drivers for the Role

Data & AI Governance capabilities at the FT are increasingly dependent on well-integrated, cloud-native tools. Currently, the technical ownership of these tools is distributed across multiple teams. 

As adoption grows, and the governance tools ecosystem expands, there is a need for clear technical ownership centralised in the Data Governance team to enforce consistent infrastructure standards and scalable integration patterns. 

Responsibilities 

These responsibilities reflect the current scope of the role and will evolve over time as the FT advances its data governance and platform capabilities. 

Governance Platform Technical Ownership & Reliability

• Act as the technical owner of SageMaker Unified Studio (SMUS) and Data Innovation Workbench (DIW), ensuring high availability, reliability, and security
• Serve as the primary point of contact for platform-related infrastructure issues and escalations
• Ensure that technical metadata, data lineage, and data quality is consistently captured, accurate, and reliable via SMUS
• Ensure consistent governance enforcement across integrated AWS services for all Data handling services (e.g., S3, Redshift, MSK, MWAA) via SMUS.

Infrastructure & DevOps

• Define and implement Infrastructure as Code (IaC) standards using primarily AWS CDK, CloudFormation, and Terraform 
• Manage and optimise cloud-native infrastructure to ensure scalability, resilience, and maintainability 
• Plan and execute infrastructure changes, upgrades, and platform improvements with minimal service disruption.

System Integration 

• Collaborate with system owning teams to setup and maintain integration between SMUS and other systems such as data stores (Redshift, S3, MongoDB), Streaming platforms (Kafka/MSK)  orchestration tools (e.g., Airflow, MWAA)
• Ensure lineage metadata is accurately captured and maintained as pipelines evolve
• Design, deploy, and support integrations with additional systems (e.g. analytics tools, streaming platforms, operational databases).

Performance, Compliance & Cost Monitoring

• Monitor platform usage, performance, and capacity to ensure systems scale effectively with demand
• Track and optimise cloud infrastructure costs, establishing best practices for cost efficiency
• Implement monitoring, alerting, and observability for platform health.
• Enable audit, monitoring, and compliance reporting for all SMUS platform activities

Continuous Improvement & Strategy 

• Contribute to the development of standards and best practices for governance tooling and infrastructure
• Advise on platform evolution, including AWS service adoption, architectural improvements, and system upgrades
• Support the broader data governance strategy by ensuring platforms enable effective governance at scale.
• Work in close partnership with FT’s Data Platform team to ensure governance capabilities are natively embedded into platform services, architectures, and delivery processes. 

Required Skills & Experience 

• Proven experience in a DevOps, platform engineering, or cloud infrastructure role
• Hands-on experience with AWS cloud services and infrastructure
• Experience with Infrastructure as Code (CDK, CloudFormation, Terraform)
• Experience supporting (ideally, owning) production-grade cloud platforms and services
• Experience monitoring, analysing, and optimising cloud costs using best practices and tooling
• Experience in setting up and supporting CI/CD pipelines, familiarity with CircleCI or willingness to acquire one 
• Understanding of cloud security best practices and compliance requirements

Additional (Desirable) Skills & Experience 

These skills are not required at entry but will enhance early success in the role and represent key areas for development with support from the FT

• Experience implementing data governance capabilities in cloud-native environments
• Understanding of metadata, data lineage, and data & ai governance concepts
• Experience working with data platform data engineering workflows in AWS environment (e.g., Redshift, S3)
• Familiarity with SQL or willingness to acquire one
• Experience with data pipeline orchestration tools such as Airflow
• Experience with identity and access management (IAM), SSO integration, and role-based access control
• Experience with streaming platforms (e.g. Kafka/MSK) and modern data architectures
• Experience with SageMaker Unified Studio and Data Innovation Workbench or similar data platform environments

What’s in it for you?

• Annual bonus scheme
• 25 days paid leave
• 24/7 Employee Assistance Program
• Life Insurance
• Enhanced Parental Leave policy
• Food Allowance
• Multisport Card
• Comprehensive in-house training, and external training programs (subject to approval)

Our commitment to diversity, equity and inclusion 

We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups.

Accessibility

We are a disability confident employer and Valuable 500 signatory.

Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email talent@ft.com and a member of our team will be happy to help.

Further information

At the FT, we embrace innovation and the use of technology and appreciate that individuals may leverage AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications.

Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all.

Please beware of fraudulent job postings and offers claiming to be from the Financial Times. All legitimate opportunities will direct you to apply through the official Financial Times careers site, and the FT will never ask for financial information, payments, or referrals to third parties during the hiring process. If you have any concerns about the legitimacy of a job posting or suspect any scam activity, please contact talent@ft.com. 

Interested in the FT but don’t see the right role yet? Join our Talent Community to receive exclusive updates, featured jobs, and insights into working at the FT.

The Team/Role

The Fund Administration team supports the operational governance of Man's 300+ fund entities across several focused sub-teams. Core activities include fund financial statements production oversight, service provider management and governance, fund entity closures/liquidations, and oversight of third-party transfer agency activities.

Based in our Sofia office, this role offers structured training and mentorship, developing a comprehensive understanding of fund operations, governance, and operating frameworks. The role requires close collaboration with international colleagues, global stakeholders, and external service providers; a high level of spoken and written English is therefore essential.

Responsibilities

Your role will be dynamic, providing support across various sub-functions within the broader team. Responsibilities will broadly cover work on some, but not necessarily all, of the following areas:
 

Service Provider Management (SPM)

• Governance & Oversight Support: Provide administrative and analytical support to the team's broader governance and oversight activities, including service reviews, due diligence exercises, and performance monitoring across fund service providers.
• New Business & Change Management: Assist senior team members in managing the onboarding of new business and change initiatives with service providers, helping to ensure smooth transitions when new products are launched.
• Commercial Oversight: Support the commercial oversight function by completing administration fee reconciliations and verifying that fees are accurately reflected in systems in line with contractual terms. Assist in preparing fee analysis and flag discrepancies for resolution.
   

Fund Liquidations

• End-to-End Closure: Support the end-to-end fund closure and liquidation process, helping manage fund entities’ passage from the final Net Asset Value (NAV) through to strike-off or liquidator appointment.
• Asset Distributions: Support the coordination of final asset distributions to investors. This includes analysing accruals and reserves to be retained, and working with administrators and transfer agents to ensure the accurate and timely payment of liquidating distributions.
• Process Improvement: Help streamline and standardise liquidation processes across all fund structures, contributing to efforts to consolidate workflows into a single, structured approach.
   

Operations Business Management

• Budgeting & Forecasting: Support Man Group Operations’ departmental budgeting and forecasting processes.
• Reporting & MI: Assist in the production of regular and ad hoc internal reports and management information (MI) for senior management and committees. This includes data gathering, tracking of deliverables, formatting, and the escalation of issues.
• Class Actions: Support the operation of the class actions process, working with claims agents to gather and analyse data that facilitates business decisions on claims participation.
   

Client Operations (COPS) & Fund Financial Reporting (FFR) Support

• Provide planned and ad-hoc analytical and administrative support to both the Client Operations and Fund Financial Reporting teams, assisting with reporting cycles, tracking deliverables, and general cross-team initiatives as required.
   

Skills & Competencies

• Language Skills: Exceptional written and verbal English communication skills are mandatory to engage confidently with international stakeholders at all levels.
• Educational Background: A strong academic background, holding a degree in a numerate discipline such as, financial, accounting, economics, or business.
• Relevant Experience: This role is suited to a recent graduate or someone early in their career. Some prior exposure to operations, accounting, or financial services is advantageous but not essential.
• Technical Skills: Proficiency in MS Office, particularly Microsoft Excel. Familiarity with Power BI or SharePoint is a plus.
• Attributes: High attention to detail and strong organisational skills, with the ability to manage multiple tasks and meet deadlines.
• Team Orientation: A proactive, collaborative team player who learns quickly, applies new concepts well in a fast-paced environment, and is highly motivated to build a career in the financial industry.
   

Why Man Group

• Work on challenging problems at the cutting edge of technology and finance
• Opportunity to make a real impact on investment strategies managing billions in assets
• Modern office located in the OfficeX campus with free parking, easy transport access and onsite amenities
• Hybrid working model
• Generous parental leave
• Opportunities for professional development 

ABOUT THE TEAM:

The Information Technology (IT) team is the backbone of our organization, ensuring the seamless and secure operation of our technology. Our mission is to empower employees by providing reliable and innovative IT solutions that enable them to achieve their goals efficiently. We are dedicated to maintaining a robust and secure infrastructure, proactively addressing technical challenges, and offering exceptional support to foster a digitally driven and collaborative work environment.

The IT team plays a crucial role in managing our technology infrastructure, from resolving hardware and software issues to overseeing application updates and integrations, and monitoring SaaS applications, web traffic, and access to ensure a secure environment. We are committed to minimizing disruptions and ensuring uninterrupted access to essential resources through proactive support and timely resolutions

ABOUT THE ROLE:

As a IT Workplace Technology Engineer, you will own and evolve our global endpoint and workplace technology ecosystem.This role focuses on delivering a secure, scalable and seamless employee experience by leading the design,deployment and optimization of device management solutions,collaboration platforms and security-integrated tooling.You’ll work at the intersection of IT,Security and Employee experience - ensuring that our digital workplace is secure,efficient, and aligned with Zero Trust principles.

As Workplace Technology Engineer you will:

• Lead administration and lifecycle management of MDM platforms including Microsoft Intune and Jamf Pro, supporting macOS, Windows, and mobile environments.
• Manage and enhance enterprise collaboration and productivity tools including Google Workspace,Slack & Atlassian suite.
• Implement and maintain endpoint security controls such as Device Trust, Network Trust, DLP, CASB, and Secure Web Gateways (SWGs) in close partnership with the InfoSec team.
• Own and evolve the corporate wireless network stack, including design, configuration, and optimization of office Wi-Fi environments
• Architect and implement automation and configuration management using scripting and Infrastructure as Code (IaC) tools.
• Integrate and manage identity and access workflows with platforms such as Okta, enabling secure authentication and context-aware access controls.
• Define standards and drive consistency in device provisioning, compliance, patching, and user onboarding/offboarding.
• Act as technical lead for workplace IT projects, mentoring team members and serving as the final escalation point for complex endpoint issues.

What Makes You a Great Fit ?

• Bring 5+ years of experience in workplace IT, MDM and Application administration, and SaaS tooling, with 2+ years in a technical leadership or lead engineer role.
• Have deep, hands-on expertise in Google Workspace, Intune, Jamf, and device management for both macOS and Windows.
• Understand and have experience implementing Zero Trust principles, including Device Trust, Network Trust, and conditional access.
• Are comfortable writing and maintaining PowerShell, Bash, or Python scripts, and using IaC frameworks to scale device and policy management.
• Have experience managing on corporate Wi-Fi/networking initiatives in modern office environments
• Work well cross-functionally, especially with Security, HR, and IT Operations, and have a strong service mindset.
• Thrive in fast-moving environments and enjoy creating reliable, scalable systems that improve user experience and IT efficiency.

• Competitive Compensation -  competitive salary and share options
• Time Off – Generous annual leave on top of bank holidays.
• Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
• Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
• Health Insurance – Private family insurance with additional OPD coverage and top-up options.
• Life & Accident Cover – Comprehensive accidental and life insurance protection.
• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
• Volunteering & Development Days – Paid days annually for volunteering or personal growth.
• Learning & Development – Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
• Home Office Setup – Contribution towards setting up your home office
• Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
• Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent).

The Team

This is an outstanding opportunity to join one of the largest alternative asset managers. Technology is central to Man’s business strategy, and we are constantly evolving to stay ahead. Our culture embraces change and innovation, with engineering at the heart of our operating platform.

We are looking for a skilled C# Engineer to work within one of our Risk Engineering teams. You will work alongside Investment Risk Managers and other Engineers to deliver solutions that enable daily risk analysis and the continuous improvement of the Man Risk Platform. You should have the enthusiasm for leveraging AI development tools to accelerate delivery and driving their adoption across the team.

A great chance to collaborate, and learn alongside, highly skilled engineers whilst building up core investment risk and data engineering knowledge. New joiners will get the chance to work on the latest and best technologies for the challenges ahead.

Role Responsibilities

• Own the end-to-end delivery process — from understanding the problem, designing and developing a solution, and delivering value in production
• Participate in the planning, design, and delivery of longer-term projects alongside senior engineers
• Develop and maintain core tools and services for risk data onboarding, analysis, and quality management at scale
• Collaborate with Risk Officers and other Engineering teams to deliver solutions for Investment Risk across Man Group
• Participate in code reviews and knowledge sharing amongst peers
• Continuously improve production components — reducing technical debt, increasing release quality, and improving resource utilisation
• Support production systems and BAU requests, contributing to the team’s support rota

Key Competencies

Required

• Strong programming experience in C#/.NET
• Working knowledge of database technologies (e.g. SQL Server, MongoDB, ClickHouse)
• Familiarity with Linux environments and comfortable working across both Linux and Windows platforms
• Strong delivery-focused approach, ensuring business value is being met
• A proponent of collaborative software engineering practices: code review, unit testing, continuous integration, and refactoring
• Embracing agentic engineering — willingness and ability to work effectively with AI-assisted development tools as part of daily workflow
• Confident communicator — able to articulate ideas clearly and deal constructively with differing views
• A genuine willingness to learn new technologies, programming languages, and domain knowledge

Advantageous but not required

• Exposure to Python and its scientific ecosystem (numpy, pandas, scipy)
• Experience with data pipeline technologies (e.g. Kafka)
• Familiarity with containerisation (Docker, Kubernetes) and workflow orchestration (Airflow)
• Experience with DevOps tooling (CI/CD, Bitbucket, Jenkins/TeamCity)
• Prior experience with financial market data or alternative data

Benefits  

• Modern office located in the OfficeX campus with free parking, easy transport access and onsite amenities 
• Hybrid working model 
• Generous parental leave
• Opportunities for professional development including internal tech talks and external conference attendance  

The Team

This is an outstanding opportunity to join one of the largest alternative asset managers. Technology is central to Man’s business strategy, and we are constantly evolving to stay ahead. Our culture embraces change and innovation, with engineering at the heart of our operating platform.

We are seeking a Senior C# Engineer to join one of our Risk Engineering teams. This is a senior individual contributor role for someone who sets multi-year technical strategy and delivers it through direct implementation and broad technical leadership across the Man Risk Platform. You should have the enthusiasm for leveraging AI development tools to accelerate delivery and driving their adoption across the team.

A great chance to collaborate, and learn alongside, highly skilled engineers whilst building up core investment risk and data engineering knowledge. New joiners will get the chance to work on the latest and best technologies for the challenges ahead.

Role Responsibilities

• Set and drive multi-year technical strategy for significant areas of the Risk Engineering platform, aligning with business goals
• Lead the design and architecture of complex, cross-team systems — making decisions that minimise the cost of future change
• Deliver high-impact projects end-to-end, from architecture through to production deployment and operational excellence
• Champion the software products of the Risk Engineering team and drive technical planning and project management
• Champion engineering best practices across multiple teams, including CI/CD, automated testing, and scalable design patterns
• Conduct code reviews and provide deep technical guidance to engineers across the function
• Lead incident response and root cause analysis across systems
• Mentor and develop engineers, fostering a culture of continuous learning and technical excellence
• Contribute to the evolution of our engineering culture and platform strategy

Key Competencies

Required

• Extensive professional experience in C#/.NET with a track record of delivering complex, cross-team technical projects
• Deep understanding of system architecture and distributed systems design
• Proven experience shaping technical strategy — making sound technical choices in ambiguous situations and driving alignment across teams
• Strong knowledge of database technologies (SQL Server, ClickHouse, MongoDB) including schema design, query optimisation, and performance tuning at scale
• Experience with data pipeline technologies (e.g. Kafka) in production environments
• Embracing agentic engineering — ability to leverage AI-assisted development tools to accelerate delivery and drive adoption across the team
• Excellent communication and leadership skills, with the ability to influence and drive consensus
• Passion for mentoring and developing engineering talent
• Strong advocate for collaborative development practices and continuous improvement

Advantageous but not required

• Experience with Python and its scientific ecosystem (numpy, pandas, scipy)
• Familiarity with containerisation (Docker, Kubernetes) and workflow orchestration (Airflow)
• Experience with large-scale data platforms and data engineering at multi-terabyte scale
• Familiarity with financial market data, risk management, or quantitative systems development
• Track record of contributing to engineering culture — tech talks, open-source, or conference presentations

Benefits  

• Modern office located in the OfficeX campus with easy access to transport and amenities.
• Hybrid working model
• Competitive compensation package
• 25 days holiday allowance
• Premium Health insurance
• Employee Assistance program
• Referral Bonus
• Additional days off for long service and volunteering
• Multisport card
• Opportunities for professional development including internal tech talks
• Conference attendance, and engagement with the open-source community.

The Role 

We’re seeking Python Engineers to join various teams across our technology organisation, working on diverse challenges spanning systematic trading, quantitative research, a petabyte-scale data platform, and AI solutions. 

The role offers the opportunity to collaborate with and learn alongside highly skilled engineers whilst developing core technical and financial services knowledge. You will work with cutting-edge technologies and systems that power critical areas of Man Group’s business. 

Role Responsibilities 

• Design and maintain scalable backend systems and APIs that support quantitative research and trading infrastructure 
• Develop distributed compute applications, optmise performance, and implement monitoring and observability tooling to ensure system reliability 
• Build high-performance data pipelines for processing large-scale financial datasets using timeseries, SQL, and NoSQL databases 
• Partner with engineers, researchers, and platform teams to translate complex requirements into technical solutions that integrate with Man Group’s technology estate 
• Participate in production support rotations and contribute to architecture decisions, code reviews, and engineering best practices across the team 

Our Technology 

You’ll work in a modern, Linux-based infrastructure where Python is the primary development language, utilising the full scientific stack including pandas, numpy, scipy, and scikit-learn. A key component of our data infrastructure is ArcticDB (https://arcticdb.io/), our internally developed DataFrame database that you’ll use extensively. We maintain a dynamic technology landscape, continuously evaluating and adopting new tools and libraries that enhance our capabilities. man.com/technology 

Key Competencies 

Essential 

• Minimum 3 years professional software development experience, primarily using Python  
• Strong academic record with coursework focused on mathematical and computing content e.g. Computer Science, Mathematics, Engineering or Science 
• Experience developing mission-critical production systems, with knowledge of best practices for testing, monitoring, and deployment 
• Proficient on Linux platforms and strong understanding of Git 
• Strong knowledge of one or more relevant database technologies e.g. MS SQL, Postgres, or MongoDB 
• Demonstrated experience working with large data sets, both structured and unstructured 
• Ability to work independently and gather requirements from stakeholders 

Nice to Have 

• Deep understanding of the Python scientific stack (pandas, numpy, scipy, scikit-learn) 
• Familiarity with distributed systems and orchestration 
• Knowledge of modern data engineering practices including data pipeline & ETL tools, distributed storage & processing and data warehousing 
• Contributions to open-source projects 
• Experience working with Large Language Models (LLMs) 
• Experience mentoring junior team members and managing projects 

Why Man Group? 

• Work on challenging problems at the cutting edge of technology and finance  
• Collaborate with world-class engineers, researchers, and investment professionals 
• Receive on-the-job training to develop and succeed at the firm  
• Entrepreneurial, innovation-driven culture 
• Small, agile teams with high autonomy 
• Opportunity to make a real impact on investment strategies managing billions in assets 

Benefits  

• Modern office located in the OfficeX campus with free parking, easy transport access and onsite amenities  
• Hybrid working model  
• Generous parental leave 
• Opportunities for professional development including internal tech talks and external conference attendance

The Team

We have an exciting opportunity for a Senior Database Platform Engineer to join a team of highly skilled Engineers and DBAs who are responsible for managing the Oracle, PostgreSQL, MongoDB and SQL Server database estate.

The team are responsible for the day-to-day support and administration of the Oracle, MongoDB, SQL Server and PostgreSQL database estate including engineering and all database related projects. The role involves working closely with other Infrastructure teams as well as developers and end users.

This role also offers the opportunity to work on exciting technologies like Docker, Kubernetes and exposure to other DevOps aligned methods of automation, real time monitoring and metrics collections using latest Open-Source toolsets; Grafana and InfluxDB etc. 

Role Responsibilities

• Administer and manage the Oracle, PostgreSQL, MongoDB and SQL Server database estate.
• Collaborate with other technology teams to identify and implement optimal solutions for Man Group.
• Demonstrate a willingness to learn new technologies in this area.
• Ensure the rollout of a standards-based estate using relevant configuration management tools.
• Plan capacity for physical and virtual database servers.
• Ensuring high availability of the infrastructure and minimising the duration and impact of any outages.
• Maintain a consistently high level of service delivery for incidents, requests, and changes.
• Provide database support and advice to Infrastructure teams, developers, and end users.
• Uphold database security standards across the database estate.
• Participate in an on-call support rota.

Key Competencies

Required

• Deep knowledge of Oracle or PostgreSQL RDBMS.
• Foundational knowledge of MongoDB or SQL Server.
• Familiarity with infrastructure automation and configuration management tooling such as Terraform and Ansible.
• Proficiency in Linux.
• Strong scripting skills (preferably Bash, PL/SQL, Python, Powershell).
• Experience of designing, building, configuring Data-Guard, RMAN.
• Ability to diagnose and tune performance across the entire stack (Database internals, OS, Storage, Networks).
• Proven ability to automate builds and repetitive tasks.
• Flexibility to broaden and develop skills in any area as required.
• Strong prioritization and project management skills.

Advantageous

• Experience with Docker containerization.
• Familiarity with Agile methodologies.
• Eagerness to learn and understand the business environment.

Benefits

• Modern office located in the OfficeX campus with easy access to transport and amenities.
• Hybrid working model
• Competitive compensation package
• 25 days holiday allowance
• Premium Health insurance
• Employee Assistance program
• Referral Bonus
• Additional days off for long service and volunteering
• Multisport card
• Opportunities for professional development including internal tech talks
• Conference attendance, and engagement with the open-source community.

The Team

The team is currently undergoing significant investment in order to rationalise the trading capability across AHL, Numeric and the Discretionary teams.  The engineering team works exceptionally closely with both the Trading Desk and the Execution Research team in order to design, build and maintain a world-class trading capability.  We have trading floors in London, Hong Kong, Boston and New York and are responsible for trading in excess of 8 trillion dollars annually.

We are continually expanding the markets, asset classes and regions in which we trade as well as the styles in which we trade them. The team is responsible for designing imaginative and flexible software and tools to keep pace with this change.

Role Responsibilities

As a Senior Java Engineer you will be building the tools, platforms and algorithms that enable Man’s investment engines to drive forward their centralised global trading operation.

Your challenges will be varied and might involve building new execution algorithms, the platforms on which they run, simulation environments, intelligent order routing, connectivity to execution venues and brokers, tools for high touch and quant traders, monitoring capability, post-trade performance analysis and software to optimise all aspects of the trading lifecycle.

We are looking to hire talented software engineers across the experience spectrum, and previous experience with almost any asset class will be an advantage. You should have the enthusiasm for leveraging AI development tools to accelerate delivery and driving their adoption across the team.

Financial knowledge is not essential - we are looking for highly skilled, motivated engineers who are excellent communicators and keen to learn.

Our Technology

Our systems are almost all running on Linux and most of our code is in Java, with some Python and TypeScript.

We use Kafka as the backbone of our platform, Aeron, Git for source control, Jenkins for continuous integration, Grafana + Prometheus for metrics collection, Docker for containerisation, Ansible for architecture automation, and Slack for internal communication. But our technology list is never static, we constantly evaluate new tools and libraries.

Technology and Business Skills

You will be an expert software developer and ideally have an understanding of the financial markets with relevant electronic trading experience in at least one of the asset classes that we trade. You’ll be a member of a highly-focused team with an exceptionally broad responsibility, so great communication skills and an ability to work as part of a team are a must. You’ll possess a significant proportion of the following skill-set;

Key Competencies

Required

• Expert proficiency in Java.
• Database / SQL skills.
• Great communication skills coupled with the ability to work closely with both technical and non-technical colleagues.
• A proponent of strong software engineering techniques and agile methods: continuous integration, code review, unit testing, refactoring and related approaches.
• Proficient working on both Linux and Windows platforms.
• Embracing agentic engineering — willingness and ability to work effectively with AI -assisted development tools as part of daily workflow

Advantageous

• An excellent understanding of financial markets and instruments.
• Experience with FIX a significant advantage.
• Experience working closely with Quants and/or Traders.
• Python knowledge.
• Experience of front office software and/or trading systems development e.g. in a hedge fund or investment bank.
• Expertise in building distributed systems with service-based or event-driven architectures, and concurrent processing.
• Experience of web based development (TypeScript).
• Relevant mathematical knowledge e.g. statistics, asset pricing, time-series analysis optimisation algorithms.
• Embracing agentic engineering — willingness and ability to work effectively with AI -assisted development tools as part of daily workflow

Personal Attributes

• Strong academic record and a degree with high mathematical and computing content e.g. Computer Science, Mathematics, Engineering or Physics from a leading university
• Craftsman-like approach to building software; takes pride in engineering excellence and instils these values in others
• Demonstrable passion for technology e.g. personal projects, open-source involvement
• Intellectually robust with an analytic approach to problem solving
• Self-organised with the ability to effectively manage time across multiple projects and with competing business demands and priorities
• Focused on delivering value to the business with relentless efforts to improve process
• Strong interpersonal skills; able to establish and maintain a close working relationship with quantitative researchers, traders and senior business people alike
• Confident communicator; able to argue a point concisely and deal positively with conflicting views.

Benefits

• Modern office located in the OfficeX campus with easy access to transport and amenities.
• Hybrid working model
• Competitive compensation package
• 25 days holiday allowance
• Premium Health insurance
• Employee Assistance program
• Referral Bonus
• Additional days off for long service and volunteering
• Multisport card
• Opportunities for professional development including internal tech talks
• Conference attendance, and engagement with the open-source community.

The Role 

We’re seeking Senior Python Engineers to join various teams across our technology organisation, working on diverse challenges spanning systematic trading, quantitative research, a petabyte-scale data platform, and AI solutions. 

The role offers the opportunity to collaborate with and learn alongside highly skilled engineers whilst developing core technical and financial services knowledge. You will work with cutting-edge technologies and systems that power critical areas of Man Group’s business. 

Role Responsibilities 

• Design and maintain scalable backend systems and APIs that support quantitative research and trading infrastructure 
• Develop distributed compute applications, optmise performance, and implement monitoring and observability tooling to ensure system reliability 
• Build high-performance data pipelines for processing large-scale financial datasets using timeseries, SQL, and NoSQL databases 
• Partner with engineers, researchers, and platform teams to translate complex requirements into technical solutions that integrate with Man Group’s technology estate 
• Participate in production support rotations and contribute to architecture decisions, code reviews, and engineering best practices across the team 

Our Technology 

You’ll work in a modern, Linux-based infrastructure where Python is the primary development language, utilising the full scientific stack including pandas, numpy, scipy, and scikit-learn. A key component of our data infrastructure is ArcticDB (https://arcticdb.io/), our internally developed DataFrame database that you’ll use extensively. We maintain a dynamic technology landscape, continuously evaluating and adopting new tools and libraries that enhance our capabilities. man.com/technology 

Key Competencies 

Essential 

• Minimum 3 years professional software development experience, primarily using Python  
• Strong academic record with coursework focused on mathematical and computing content e.g. Computer Science, Mathematics, Engineering or Science 
• Experience developing mission-critical production systems, with knowledge of best practices for testing, monitoring, and deployment 
• Proficient on Linux platforms and strong understanding of Git 
• Strong knowledge of one or more relevant database technologies e.g. MS SQL, Postgres, or MongoDB 
• Demonstrated experience working with large data sets, both structured and unstructured 
• Ability to work independently and gather requirements from stakeholders 

Nice to Have 

• Deep understanding of the Python scientific stack (pandas, numpy, scipy, scikit-learn) 
• Familiarity with distributed systems and orchestration 
• Knowledge of modern data engineering practices including data pipeline & ETL tools, distributed storage & processing and data warehousing 
• Contributions to open-source projects 
• Experience working with Large Language Models (LLMs) 
• Experience mentoring junior team members and managing projects 

Why Man Group? 

• Work on challenging problems at the cutting edge of technology and finance  
• Collaborate with world-class engineers, researchers, and investment professionals 
• Receive on-the-job training to develop and succeed at the firm  
• Entrepreneurial, innovation-driven culture 
• Small, agile teams with high autonomy 
• Opportunity to make a real impact on investment strategies managing billions in assets 

Benefits  

• Modern office located in the OfficeX campus with free parking, easy transport access and onsite amenities  
• Hybrid working model  
• Generous parental leave 
• Opportunities for professional development including internal tech talks and external conference attendance

The Role

Join our high-performing Site Reliability Engineering (SRE) team and play a pivotal role in ensuring the reliability, scalability, and performance of the technology powering Man Group’s hedge funds. You’ll have the autonomy, tools, and support to innovate and shape the future of our platform. This is an opportunity to work on cutting-edge projects, gain mentorship from senior leaders, and develop a deep understanding of both technology and the business.

As an SRE, you’ll take ownership of service reliability and deliver solutions that make a real impact. Your initial focus will include leveraging AI to accelerate incident diagnosis and resolution, improving observability, capacity planning, and automation. Over time, you’ll work across our entire infrastructure stack, operating at scale and driving continuous improvement.

Role Responsibilities

• Ensure reliability and performance of critical systems across global infrastructure through proactive monitoring and rapid incident response.
• Design and implement observability solutions using tools like Prometheus, Grafana, ELK, and Loki to provide deep insights into system health.
• Automate operational tasks and build self-service capabilities to eliminate toil and improve efficiency.
• Develop and maintain SLIs, SLOs, and error budgets to guide reliability improvements and inform engineering priorities.
• Participate in incident response efforts, blameless post-mortems, and implement preventive measures to reduce recurrence.
• Collaborate with development teams to improve system design, deployment practices, and operational excellence.
• Operate at scale, managing petabyte-level storage, large CPU/GPU deployments, and high-throughput distributed systems.
• Contribute to capacity planning and performance tuning, ensuring systems meet business demands.
• Manage multiple ELK clusters hosting hundreds of terabytes of logs, telemetry, and APM data.

Key competencies

Required

• Strong understanding of SRE principles, including SLIs, SLOs, error budgets, and reliability best practices.
• Hands-on experience with observability and monitoring tools (Prometheus, Grafana, ELK, Loki, or similar).
• Proficiency with automation tools (Ansible, Terraform) and scripting/programming languages (Python, Go, PowerShell).
• Strong troubleshooting and debugging skills across distributed systems, with the ability to diagnose complex production issues under pressure.
• Experience with incident management, on-call rotations, and post-incident reviews.
• Familiarity with Kubernetes and container orchestration.
• A proactive mindset and ability to take ownership of reliability initiatives.

Advantageous

• Experience with CI/CD pipelines and source control workflows (Git, Jenkins, TeamCity).
• Administration of Linux and Windows systems and exposure to cloud technologies (AWS/Azure).
• Understanding of networking concepts, load balancing, and distributed architectures.
• Knowledge of AI/LLM concepts (context windows, prompt tuning, MCP servers).
• Interest in FinOps principles, desire to understand the true cost of our decisions.
• Excellent communication and collaboration skills.

Benefits

• Modern office located in the OfficeX campus with easy access to transport and amenities.
• Hybrid working model
• Competitive compensation package
• 25 days holiday allowance
• Premium Health insurance
• Employee Assistance program
• Referral Bonus
• Additional days off for long service and volunteering
• Multisport card
• Opportunities for professional development including internal tech talks
• Conference attendance, and engagement with the open-source community.

The Team

We are seeking an experienced System Engineer to join our End User Engineering team. You’ll play a critical role in building and maintaining the automation frameworks that underpin our End User infrastructure operations. This position offers the opportunity to work with cutting-edge technologies at scale, supporting our End User platforms.

You should have the enthusiasm for leveraging AI development tools to accelerate delivery and driving their adoption across the team.

Role Responsibilities

As an System Engineer, you’ll design, implement, and maintain infrastructure-as-code solutions, configuration management, monitoring systems, whilst also supporting business-as-usual activities.

You’ll work closely with the entirety of our infrastructure organization, and other platform teams to drive automation initiatives that help us further provide platforms that drive our delivery. The role is subject to on-call rotation.

Key Competencies

Required

• Experience supporting End User platforms such as Microsoft 365 and Slack.
• Exposure to identity management and associated technologies (Active Directory, Entra ID).
• Experience supporting End User clients such as Windows, MacOS, and mobile devices.
• Proficiency with automation tools (Ansible, Terraform) and scripting/programming languages (Python, Go, PowerShell).
• Strong troubleshooting and debugging skills across distributed systems, with the ability to diagnose complex production issues under pressure.
• Awareness of security best practices, and infrastructure architecture patterns.
• Embracing agentic engineering — willingness and ability to work effectively with AI -assisted development tools as part of daily workflow

Advantageous

• Experience with device management, including Intune and Jamf
• Hands-on experience with observability and monitoring tools (Prometheus, Grafana, ELK, Loki, or similar).
• Experience with CI/CD pipelines and source control workflows (Git, Jenkins, TeamCity).
• Knowledge of AI/LLM concepts (context windows, prompt tuning, MCP servers).
• Self-organised with the ability to prioritise and effectively manage time across multiple projects. 
• Excellent communication and problem-solving skills with the ability to explain complex technical concepts to diverse audiences.  

Benefits

• Modern office located in the OfficeX campus with easy access to transport and amenities.
• Hybrid working model
• Competitive compensation package
• 25 days holiday allowance
• Premium Health insurance
• Employee Assistance program
• Referral Bonus
• Additional days off for long service and volunteering
• Multisport card
• Opportunities for professional development including internal tech talks
• Conference attendance, and engagement with the open-source community.

About Us:  

Delasport is where technology meets the excitement of sports and gaming! As a leading powerhouse in iGaming software, we provide everything from sports betting to online casinos and player account management. Our platform is designed to make every player feel like the star of the show, with personalized experience and cutting-edge technology at its heart.    

Since 2010, we've made a significant impact in industry, earning awards and expanding our global presence. With offices in Bulgaria, Ukraine, and Malta, our team of over 500 experts is constantly driving innovation and striving for excellence.  

About the Role 

We're hiring a Team Lead for one of the most consequential engineering teams at Delasport - the team that owns KYC, AML, anti-fraud, and regulatory compliance across the platform. 

These aren't peripheral services. They're what makes it legally possible for our operators to take a bet in every market we're licensed in. Every player who signs up, every withdrawal, every suspicious pattern, every regulator report - it flows through systems your team owns. When a new jurisdiction comes online, your team is on the critical path. 

If you want a leadership role where the work is technically real, the stakes are visible, and the autonomy is genuine - read on.

This role is based in Sofia, Bulgaria and we welcome candidates who are open to relocating (relocation support provided). 

What Your Team Owns 

You'll lead a team of 5 full-stack developers and 2 QAs responsible for: 

• KYC - identity verification pipelines, document checks, and third-party provider integrations 
• AML - transaction monitoring, sanctions and PEP screening, suspicious-activity detection 
• Anti-Fraud - behavioural analysis and fraud-pattern detection across player activity 
• Regulatory Compliance - jurisdiction-specific rules, reporting obligations, and operator configurations 

The footprint is a mix of synchronous APIs, scheduled jobs, and real-time stream consumers processing events off Kafka and RabbitMQ. 

What You'll Actually Work On  

• Shaping the future stack. Today the team works across PHP/Laravel, Python, and TypeScript/Vue. All new services will be written in Node.js, and you'll be a key voice in shaping how that evolution unfolds - patterns, shared libraries, deployment standards. 
• Driving technical excellence. Setting and raising the bar on performance, reliability, and operational maturity across the team's services. 
• Real ownership of production. The team owns its services end to end - design, build, ship, observe, fix. You set the standard for how that ownership is exercised. 
• Growing the team. Seniors ready to push toward staff-level work; mids ready to grow into seniors. Your impact on them will be one of the most rewarding parts of this role. 

What You’ll Do 

• Lead the team. Set technical direction, code-quality bar, and architectural standards. Run code reviews that teach. Develop the engineers under you. 
• Stay hands-on. This is not a pure people-management role. You'll write code, design systems, and pair on hard problems. 
• Architect for the real world. Design services that handle real-time event streams reliably, fail safely under regulatory scrutiny, and integrate cleanly with the third-party providers we depend on. 
• Drive the technical roadmap. Make and defend the calls on what to refactor, what to rewrite, and where to invest the team's time. 
• Partner across the org. Work closely with Product, DevOps, Data, and the Compliance/Legal side of the business - the last of which is unusual for an engineering role and one of the more interesting parts of the job. 

Employees may be required to participate in an on-call rotation, ensuring availability outside regular working hours to respond to urgent issues as needed as per the On call policy. 

Why This Role Is Different 

• High business impact. When KYC breaks, players can't deposit. When AML breaks, we have a regulatory problem. The work matters and people know it. 
• Polyglot by design, not by accident. PHP, Python, TypeScript today; Node.js for everything new. If you're tired of being pigeonholed in one language, this team doesn't do that. 
• Genuine ownership. Your team owns its services end to end. No throwing things over the wall. 
• Regulated-domain depth. You'll learn how iGaming compliance actually works at the engineering level -  a specialisation that's genuinely valuable and surprisingly rare on the market. 

Who You Are  

• Experience: 7+ years building backend systems in PHP, including 2+ years leading a team or operating as a senior technical lead. 
• Core technical strength: 
• Strong PHP and OOP fundamentals - design patterns, clean architecture, testability. 
• Production experience with Laravel (or strong Symfony experience and the willingness to ramp on Laravel). 
• Comfortable working with event-driven systems - Kafka, RabbitMQ, or equivalent. You've built and operated consumers, not just published a message once. 
• Solid grasp of relational databases (MySQL/PostgreSQL) - schema design, query performance, the things that bite at scale. 
• Working experience with NoSQL (MongoDB, Redis, Elasticsearch, or similar) - knowing when to reach for it and when not to. 
• Comfortable with Docker, containerised deployments, and at least one cloud (AWS, GCP, or Azure). 
• Architecture sense: You can reason about scalability, fault tolerance, and failure modes - and explain trade-offs to people who don't share your background. 
• Leadership: You lead by setting direction and raising the bar of those around you, not by managing tickets. Strong written and spoken English. 
• Mindset: Pragmatic, bias toward shipping, comfortable with ambiguity, genuinely interested in the business problem and not just the technical one. 

Nice to Have 

• Experience in iGaming, fintech, or any regulated domain (banking, payments, healthcare). 
• Hands-on experience with KYC/AML/fraud-prevention systems or vendor integrations. 
• Working knowledge of Python and/or Node.js. 
• Exposure to TypeScript/Vue or another modern frontend stack. 

What We Offer to Make You Smile: 

We’re not just about work,  we are about creating a great place to grow, connect, and enjoy the journey. Here’s what you can expect when you join us: 

• Competitive Salary Package: We value your skills, dedication, and contributions 
• Time Off: Enjoy 21+ days of annual paid leave so you can rest, recharge, and come back inspired 
• Bonus & Rewards: Performance-based annual bonuses, special vouchers for birthdays and welcoming a newborn 
• Health & Wellness: Additional Health insurance including dental care; Co-funding a Multisport/Coolfit card to help you stay active 
• Extra Benefits: Employee discounts at various retailers and a monthly allowance for public transportation 
• Great Office Locations: Central office location in Sofia and Plovdiv 
• Relax & Recharge Zone: Take a break with colleagues in our PlayStation and Pool Area - perfect for recharging during the day 

Wait, there’s more: 

• Happy Hour Fridays: Every Friday we host themed Happy Hours with snacks, fun activities, and plenty of opportunities to connect and unwind with colleagues 
• Multicultural Days: Celebrate diversity and experience the traditions, food, and cultures of teammates from around the world 
• Massages at the Office: Weekly Free Recreational Massages to help relax during the workday 
• Chess Lessons: Sharpen your strategic thinking and enjoy some friendly competition with colleagues 
• Sports & Football Team: We regularly participate in various sports events and have our own Delasport Football Team, competing in the IT League 
• Bulgarian Language Lessons: Bulgarian for Foreigners classes to support smoother communication 
• Office Library: Enjoy access to technical literature to expand your knowledge 

Ready to Be Part of Something Big?    

If you're excited to join a team that's revolutionizing the iGaming world and want to make a real impact, apply today. We can't wait to meet you!  

#LI-HYBRID

ABOUT THE TEAM: 

We’re looking for a proactive Company Secretarial Assistant to join our busy and high-performing Company Secretariat team. This is an exciting role in a fast-paced environment, supporting a complex international group with dynamic day-to-day operations. You will play a key part in maintaining high governance standards while helping streamline internal processes and support compliance activities across the business. 

ABOUT THE ROLE: 

This is a fantastic opportunity to learn fast on the job in an exciting, high‑growth environment, with exposure to a wide variety of Company Secretarial matters.

As Company Secretarial Assistant you will; 

• Support the planning and administration of board and committee meetings, including preparing agendas, collating papers, and minute-taking.
• Assist with statutory filings, maintenance of company registers, and annual confirmation statements.
• Support the set‑up and onboarding of new entities, including documentation, KYC and internal approvals
• Assist with corporate transactions and employee equity administration.
• Help manage group structure documentation including director changes, resolutions, and corporate records.
• Contribute to the monitoring and completion of KYC processes, and ongoing compliance updates.
• Work closely with the team to improve and streamline CoSec processes, procedures, invoice and documentation management.
• Maintain accuracy and consistency across company databases, governance platforms, and digital records.
• Support governance technology platforms such as DocuSign, Diligent, Ledgy, or other equity and compliance systems.
• Assist in drafting and templating standard documents, approvals, and filings.
• Work effectively under pressure, balancing priorities across multiple entities and deadlines.

WHAT WE ARE LOOKING FOR:

• Law degree or similar, with strong interest in corporate / commercial work and governance.
• Some experience in an international corporate, financial, or professional services environment is preferred.
• Familiarity with corporate law concepts, governance frameworks, or multi-jurisdictional compliance is beneficial.
• Tech-savvy and confident using Microsoft Excel/Word/Google suite and comfortable with digital platforms (for example, DocuSign, Diligent, Ledgy/Carta).
• Strong administrative and organisational skills with meticulous attention to detail.
• Able to prioritise effectively and deliver high-quality output under time constraints.
• Positive, flexible attitude with eagerness to learn and contribute to process improvement.

WHAT YOU’LL GET IN RETURN:

Our location-specific employee benefits are designed to cater to the unique needs of Tideans: 

• Competitive Compensation -  Competitive salary.
• Time Off – Generous annual leave on top of bank holidays.
• Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
• Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
• Health Insurance – Private health insurance with Bulgaria Zdrave, including extra dental care.
• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshop.
• Volunteering & Development Days – Paid days annually for volunteering or personal growth.
• Learning & Development – Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
• Home Office Setup – Contribution towards setting up your home office.
• Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
• Fully Covered Multi Sports Card – Granting access to hundreds of gyms and pools across Bulgaria.
• Monthly Food Vouchers -– Monthly food vouchers to enjoy your favorite meals with Edenred +
• Snacks & Meals – Daily breakfast spread with all-day coffee, tea, and juices.

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.  #LI-AC1 #LI-Hybrid

ABOUT THE TEAM:

The People Partnering team at Tide plays a pivotal role in driving business success by acting as strategic advisors and coaches to leaders at all levels. We provide expert guidance on organisational design, talent development, employee relations, and engagement, ensuring a positive and high-performance culture. Embedded within the business, we use data-driven insights to shape policies, pre-empt workforce challenges, and lead high-impact initiatives that enable Tideans to do work they love.

ABOUT THE ROLE:

• Acting as a trusted partner to leaders up to Director level, supporting organisational design, workforce planning, performance, and engagement initiatives that enable team effectiveness and growth.
• Partnering closely with managers and senior leaders to improve engagement, performance, and retention through data-informed insights and thoughtful action planning.
• Leading and contributing to high-impact People projects within your client group, ensuring initiatives are delivered effectively and aligned to business priorities.
• Managing a wide range of employee relations cases independently, using sound judgement to balance business needs with fairness and consistency.
• Using people data (e.g. engagement, attrition, DEI, compa-ratio) to identify trends, diagnose challenges, and recommend practical solutions to stakeholders.
• Supporting and executing core People processes (e.g. performance cycles, talent reviews), ensuring a high-quality and consistent experience across your client group.
• Coaching managers on day-to-day people topics including performance management, team dynamics, and development, building their confidence and capability.
• Supporting organisational design and talent planning conversations, ensuring teams are structured effectively for current and future needs.
• Driving adoption of People initiatives by tailoring central programmes to your client group and ensuring successful rollout.
• Contributing to a positive, inclusive, and high-performing culture by embedding DEI principles into people practices and decisions.

WHAT WE ARE LOOKING FOR:

• 4–7 years of HR Business Partnering experience, including exposure to senior stakeholders (Head of / Director level).
• Experience partnering within fast-paced, technology or product-led organisations.
• Strong understanding of HR fundamentals, including employee relations, performance management, and engagement practices.
• Working knowledge of employment law and HR practices in relevant regions (e.g. Europe).
• Ability to use people data and metrics to inform decisions and influence stakeholders.
• Strong commercial awareness with the ability to connect people initiatives to business outcomes.
• Confident communicator with the ability to coach, influence, and build relationships with a range of stakeholders.
• Proven ability to manage multiple priorities, execute independently, and deliver high-quality work in a fast-paced environment.
• Good judgement and problem-solving skills, with the ability to navigate ambiguity and complexity.
• Passion for building inclusive, high-performing teams and continuously improving ways of working.

WHAT YOU’LL GET IN RETURN: 

Our location-specific employee benefits are designed to cater to the unique needs of Tideans: 

• Competitive Compensation -  Competitive salary.
• Time Off – Generous annual leave on top of bank holidays.
• Health Insurance – Private health insurance with Bulgaria Zdrave, including extra dental care.
• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
• Volunteering & Development Days – Paid days annually for volunteering or personal growth.
• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
• Home Office Setup – Contribution towards setting up your home office
• Fully Covered Multi Sports Card – Granting access to hundreds of gyms and pools across Bulgaria
• Monthly Food Vouchers -– Monthly food vouchers to enjoy your favorite meals with Edenred +
• Snacks & Meals – Daily breakfast spread with all-day coffee, tea, and juices.

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.
#LI-AC1 #LI-Hybrid

ABOUT TIDE

At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.

Tide is transforming the small business banking market with over 1.6 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to help SMEs save both time and money.

Tide facts:

• Tide is available for UK, Indian, German and French SMEs

• Over 1.6 million members: 800,000 UK and 800,000 in India and growing rapidly

• Over $200 million raised in funding

• Over 2500 Tideans globally - we’re diversity champions!

• We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, India

ABOUT THE ROLE:

As a Staff Engineer at Tide you will be working on the designing, creating and running the rich product catalogue in one of our Business areas (e.g. Payments Service, Business Service), working across multiple teams. We have a long roadmap ahead of us and rarely run out of interesting problems to tackle.

This role offers an exceptional opportunity to make a real difference by taking ownership of engineering practices in a rapidly expanding company! We trust and empower our engineers to make real technical decisions that affect multiple teams and shape the future of Tide’s Global One Platform.

We work in small autonomous teams, grouped under common domains owning the micro-frontends that makes Tide a great application. We self-organise, gather together to discuss technical challenges, and set our own guidelines on our Community of Practice regardless of where one currently stand in our Growth Framework. We are focus on deliver a WOW! experience whilst ensuring a resilient, error-free and scalable codebase.

As a Staff Mobile Engineer you’ll be:

• You will be learning and sharing knowledge with our engineers on new things often, as we believe in experimentation, T-shaped engineering and collaborative learning for career growth

• You will be working on defining vision and strategies on how we build products for our Business Areas. We have an exciting roadmap with brand new features and we will need you to solve interesting problems

• Act as a supportive and enthusiastic technical lead, by advocating for best practices on how we deliver the best software for our members based on data while contributing to the wellbeing of the team

• You will Joining one of our expanding multi-disciplinary agile teams, you will work together with product owners, UI/UX designers, architects, engineers, and other business members to translate requirements into well-engineered solutions

• You will join our Flutter Community of Practices, and your input on how to improve processes and maintain high quality across the team will be very welcome

• Career progression is as important to us as it is for you, and we, therefore, have put in place a Tide Growth Framework to guide you. With our expanding teams and business, we will encourage you to outgrow your initial responsibilities, if you so desire

Our company is committed to creating an inclusive and diverse environment, that fosters cooperation in everything we do. This role offers an exceptional opportunity to make a real difference with responsibilities across engineering practices in a supportive and rapidly expanding company!

WHAT WE ARE LOOKING FOR:

• You have several years of experience as a Software Engineer working with Flutter, native mobile (iOS or Android), or React Native

• You have experience with popular Flutter libraries, tools and its lifecycle

• You are passionate about building great products in small, autonomous, agile teams

• You have a passion for automation tests and experience writing testable code

• You have experience building sleek, high-performance user interfaces and complex Mobile apps that successfully shipped to customers

• Experience technically leading Mobile engineers within cross-platform teams, with the ability to develop and mentor less-experienced developers.

• Experience leveraging automation and toolings, focussed in Continuous Integration, Delivery and Deployment

OUR TECH STACK:

• We utilise the latest iterations of Flutter and Dart

• We use popular and trusted plugins, packages, and tools, preferring leveraging existing solutions over reinventing the wheel.

• We adopt a modular approach in building our applications, viewing each small package akin to a Lego block. More on our approach can be found here.

• With Melos, we handle an extensive Dart codebase, featuring over 300 packages and around 2 million lines of code.

• We manage state and dependency injection efficiently using flutter_bloc, get_it and injectable.

• Our application navigation leverages auto_route and flow_builder.

• We approach the backend communication implementation using freezed, json_serializable, retrofit, and dio interceptors. More about this approach here.

• We heavily rely on code generation with mason and build_runner.

• i69n is our tool of choice for localisation. You can find how we do it here.

• We're deeply committed to Behaviour Driven Development (BDD) tests, and we use bdd_widget_test to help us on that. You can find more here.

• Firebase Suite, DataDog, LaunchDarkly, and Segment assist us in tracking, monitoring, and deploying securely.

• Our CI/CD pipelines and weekly releases are facilitated by GitHub and GitHub actions.

WHAT YOU’LL GET IN RETURN:

• Competitive Compensation -  competitive salary and share options

   

• Time Off – Generous annual leave on top of bank holidays.

   

• Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.

   

• Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.

   

• Health Insurance – Private health insurance with Bulgaria Zdrave, including extra dental care.

   

• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.

   

• Volunteering & Development Days – Paid days annually for volunteering or personal growth.

   

• Learning & Development – Annual budget for books, courses, coaching, and more.

   

• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.

   

• Home Office Setup – Contribution towards setting up your home office

   

• Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.

   

• Fully Covered Multi Sports Card – Granting access to hundreds of gyms and pools across Bulgaria

   

• Monthly Food Vouchers -– Monthly food vouchers to enjoy your favorite meals with Edenred +

   

• Snacks & Meals – Daily breakfast spread with all-day coffee, tea, and juices

TIDEAN WAYS OF WORKING:

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

#LI-MP1
#LI-Remote 

At Yotpo, we are committed to creating secure, reliable, and innovative solutions for our customers. The Security Team is a core part of every aspect of Yotpo’s business - from customers to backend systems and everything in between. As a Senior Cloud Security Engineer, you will play an integral role in designing, maturing, and automating our cloud security controls. You will also contribute to other security domains and initiatives such as Incident Response, Security Monitoring and Risk Management. You will work in close partnership with our DevOps, R&D and Product teams to help strengthen our security posture and our platform.

Why Join Us:

• Engineers will immerse themselves in a complex, large-scale environment that offers the chance to work with diverse technologies. This unique setting is an exceptional opportunity for growth that not every company can provide.
• Be at the forefront of cybersecurity, tackling complex and emerging challenges.
• Freedom to innovate and implement impactful solutions that directly enhance Yotpo’s overall security posture.
• Engage with a wide range of projects to develop deep knowledge across multiple security domains.

Key Responsibilities:

• Serve as Cloud Security Subject Matter Expert (SME), actively supporting R&D and product teams in developing secure solutions.
• Design secure cloud architectures and implement practical, automated, and scalable controls across services in partnership with DevOps, R&D, and Product teams.
• Continuously assess cloud security posture, identifying gaps and opportunities to reduce risk and adopt best practices.
• Implement, mature, and automate end-to-end cloud security controls across AWS, Kubernetes, CI/CD pipelines, and self-managed systems.
• Lead and improve vulnerability management workflows; communicate vulnerabilities and mitigation strategies to stakeholders, balancing business agility and security.
• Own the full lifecycle of security initiatives from proof of concept (POC) and design to deployment and operation while promoting a security-first mindset.
• Maintain and develop the team knowledge base.
• Stay curious and enjoy working with modern security tools and technologies.

Requirements

• 5+ years of hands-on experience as Cloud Security Engineer, DevSecOps, or similar roles within an AWS environment.
• Expertise in managing cloud security controls (IAM, Security Groups/ACLs, WAF, IDS/IPS, load balancing, proxies, VMs, serverless).
• Experience securing Kubernetes and containerized workloads.
• Proficiency with Python/Bash scripting and automation.
• Experience with Infrastructure-as-Code (IaC), preferably Terraform, and CI/CD tooling (e.g., GitHub Actions).
• Strong communication skills to influence and guide teams as a cloud security SME.
• Excellent problem-solving skills for high-complexity environments.
• Excellent written and verbal English.

Preferred Qualifications (Nice to Have):

• AWS certifications (AWS Certified Solutions Architect, AWS Certified DevOps Engineer, AWS Certified Security - Specialty).
• Experience with CSPM, CNAPP, CWPP, and EDR solutions.
• Familiarity with security standards and frameworks (ISO, TSC, NIST) and their application to cloud environments.

Team Culture:

The Security Team at Yotpo thrives on risk-based thinking, vigilance, proactiveness, collaboration, and continuous learning. Every member plays a critical role in protecting our company and our customers. By fostering an atmosphere of trust and mutual respect, we empower each other to embrace challenges, share expertise, and innovate solutions.

What we offer:

• Track to success – work in a dynamic organization with ambient and laid-back office atmosphere
• Individualized career development, rewards, and recognition.
• Work-life balance – 25 days paid vacation with add-ons for loyalty, regular team buildings and celebrations in and outside the country
• Additional health insurance package
• Internal mobility program and refer-a-friend program
• Managing a fixed monthly budget for social benefits thru Re:Benefit – a flexible online benefits solution
• Food vouchers
• E-learning portals and knowledge sharing sessions.
• Company backed Hackathons, Tech conferences, workshops events, etc
• Stocked kitchen and bar.
• Equity in options.
• Flexible hybrid capacity

If you don’t meet 100% of the qualifications outlined above, that’s okay! We believe in hiring people, not just skills. If you have a passion to learn and are excited about eCommerce and technology, then we want to hear from you.

Help us be the best version of Yotpo by building something great together!

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. 

Overview:

Network Operations Center (NOC) is responsible for monitoring LivePerson services.LivePerson NOC is monitoring 6 data centers around the world, with ~6K servers.The data centers serve ~10K customers, with millions of visitors, and thousands of real time engagements.

You will: 

• Monitor LivePerson services and servers and handle incidents quickly and professionally, to ensure a high level of services availability and performance.
• Trigger operational procedures for various types of production incidents
• Troubleshoot Production incidents
• Manage internal incident notifications, in order to update LivePerson’s employees and management about any service degradation or impact in real time
• Interact frequently with the LivePerson Support division, in order to make sure that service incidents reported by customers are handled properly and resolved timely.
• Actively participate in customer affecting incidents, by providing data, clear communication and status updates.

  What You Need for Success?
  
  

  • At least one year of experience in a similar role, 1.5-2 years is a big advantage.
  • Ability to operate in a 24x7 operational environment (working in shifts) - Including weekends and holidays
  • Ability to work 8-9 hours shifts, 5 shifts a week (07:00-15:00 , 15:00-23:00, 23:00-07:00, Local time)
  • Working in a hybrid mode - Onsite except night and weekend shifts
  • Ability to handle stressful situations with a level headed approach
  • Excellent verbal and writing skills (English)
  • Excellent communication skills
  • Multitasking skills, capable of reacting quickly to multiple issues in parallel, and following established procedures to implement solutions.
  • GCP background / experience operating in a linux environment
  • Familiarity with Networking concepts.
  
  

  Advantage:

  • Working with Monitoring tools (Zabbix, Prometheus, Grafana, Anodot)
  • Scripting/Programming knowledge
  • Relevant courses and certifications (MCSE, CCNA...

Benefits:  

• Health: medical, dental, and vision
• Time away: 28 vacation days
• Development: Generous tuition reimbursement and access to internal professional development resources. 
• Additional: Food Vouchers.
• #LI-Remote

Why you’ll love working here:

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson:

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

The talent acquisition team at LivePerson has recently been notified of a phishing scam targeting candidates applying for our open roles. Scammers have been posing as hiring managers and recruiters in an effort to access candidates' personal and financial information.  This phishing scam is not isolated to only LivePerson and has been documented in news articles and media outlets.Please note that any communication from our hiring teams at LivePerson regarding a job opportunity will only be made by a LivePerson employee with an @liveperson.com email address.

LivePerson does not ask for personal or financial information as part of our interview process, including but not limited to your social security number, online account passwords, credit card numbers, passport information and other related banking information. If you have any questions and or concerns, please feel free to contact recruiting-lp@liveperson.com

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

In this role, you will:

• Be the senior technical focal point of customer issues raised within the EMEA region.
• Troubleshoot and resolve complex technical issues raised by global customers, maintaining high customer satisfaction.
• Take ownership of escalated issues and work to resolve advanced technical problems.
• Become a Subject Matter Expert for assigned technical areas or platform features, working closely with product developers to build knowledge in support troubleshooting tools and methods.
• Act as the primary support liaison between customers, Product Management, Engineering/R&D, and various business units.
• Serve as the "voice of the customer," providing valuable insights and feedback to development and service teams regarding recurring issues.
• Mentor and educate team members, empowering them to handle technical escalations effectively and reducing the overall number of technical escalations.
• Determine pain points, analyze recurring issues, and contribute to the development of processes and requirements for better customer support tools and solutions.
• Lead or participate in the Support organization’s internal projects.

Skills and Abilities

• Excellent service-oriented verbal and written English communication skills.
• Customer-facing skills with the ability to lead complex and sensitive situations, including managing technical bridges.
• Proven expertise in analyzing, troubleshooting, and providing solutions for deep and complex technical issues.
• Broad foundational knowledge across web technologies and protocols, including familiarity with the core concepts of networking, APIs, and SDKs.
• Good understanding of HTML/CSS and JavaScript.
• Good understanding of data retrieval using SQL.
• Experience utilizing troubleshooting and monitoring tools such as Fiddler, Wireshark, Chrome DevTools, or logging systems like Kibana and Splunk.
• Proactive self-learner with a natural curiosity to solve problems and the ability to extend technical capabilities to new domains.
• Resilience to work in a fast-paced, stressful environment and meet tight timelines.
• Willingness to be on-call for high-severity issues and work flexible hours, including holidays, weekends, and shift work as needed for crisis management.

Education and Experience

• Minimum of 4 years of experience working as a Senior Support Engineer, Tier 3/4 Support Engineer, or an equivalent customer-facing position.
• Extensive experience supporting enterprise-level customers, preferably with Fortune 500 organizations.
• Hands-on application support experience (not IT/helpdesk support) within a SaaS or web company.
• Experience working with SaaS/Cloud Infrastructure.
• An academic or Bachelor's degree in Computer Science, Information Systems, Information Technology, Engineering, Mathematics, or a related field is preferred.

Benefits: 

• Health: medical and mental care
• Multisport card
• Food vouchers
• Time away: vacation, national/religious holidays and five personal days.
• Family: parental leave
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Additional: exclusive perks and discounts
• #LI-Remote

Why you’ll love working here:

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson:

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

The talent acquisition team at LivePerson has recently been notified of a phishing scam targeting candidates applying for our open roles. Scammers have been posing as hiring managers and recruiters in an effort to access candidates' personal and financial information.  This phishing scam is not isolated to only LivePerson and has been documented in news articles and media outlets.Please note that any communication from our hiring teams at LivePerson regarding a job opportunity will only be made by a LivePerson employee with an @liveperson.com email address.

LivePerson does not ask for personal or financial information as part of our interview process, including but not limited to your social security number, online account passwords, credit card numbers, passport information and other related banking information. If you have any questions and or concerns, please feel free to contact recruiting-lp@liveperson.com

LivePerson transforms customer care from voice calls to mobile messaging. Our cloud-based software platform, LiveEngage, allows brands with millions of customers and tens of thousands of care agents to deliver digital at scale. The market leader in real-time intelligent customer engagement. As a B2B SaaS company with 20 years of experience and the heart of a startup, we work day in and day out to help our customers live out our mission of creating lasting, meaningful connections with their customers.

As a DevSecOps Engineer, you will play a crucial role in integrating security practices into our DevOps pipeline. You will work closely with development, operations, and security teams to ensure our applications and infrastructure are secure, scalable, and resilient. Your expertise will help us build and maintain a culture of security awareness and proactive defense.

We will provide you with the grounds to succeed, an embracing working environment, and very complex and interesting technical challenges to solve.

In this role, you will:

• Embed security tools, practices, and processes into the CI/CD pipeline to ensure code quality and security,
• Implement and manage security measures in infrastructure as code (IaC) solutions such as Terraform,
• Engage in solving real business problems by exploring and building an efficient and scalable infrastructure,
• Identify and assess security risks, vulnerabilities, and threats; propose mitigation strategies,
• Ensure compliance with relevant security standards and regulations (e.g., GDPR, ISO 27001, NIST),
• Maintain thorough documentation of security practices, processes, and incident response activities,
• Drive your decisions on data and metrics, constantly measure and enhance

Requirements:

• Proven experience in a DevSecOps, DevOps, or Security Engineering role,
• Proficiency in scripting languages (e.g., Python, Bash), and familiarity with CI/CD tools (e.g., Jenkins, GitLab CI, GitHub Actions).
• Strong understanding of cloud security principles and experience with AWS, Azure, or Google Cloud,
• Experience with containerization (Docker, Kubernetes) and securing containerized applications,
• Understanding of Linux systems and networking,
• Experience with Cloud Platforms (Azure / AWS / GCP ) - GCP is advantageous,
• Experience with IaC (Terraform)
• Relevant certifications (e.g., CISSP, CISM, AWS Certified Security) are a plus
• Experience with security tools such: vulnerability scanners, code scanners, SIEM, CSPM, WAFs and secret management tools is a plus
• Demonstrated collaboration and communication skills with other teams

A strong sense of quality, personal responsibility, and a passion for development.

Benefits

• Annual Leave extended to a limit of 28 days (regardless of seniority);
• Additional days supporting employee wellbeing - Care Days (up to 5 days per year)
• 2 additional days of Volunteering per year (you choose how to use them, the important thing is that you do something good!)
• Remote first company with offices in the centre of Sofia
• Health insurance
• Food vouchers
• Multisport card
• Modern equipment (MacBook Pro)
• Annual bonus available to each employee,
• Development: generous tuition reimbursement, access to internal professional development resources
• Monthly meetings for those interested in joining us at Sofia office for delicious lunches 

Equal opportunities and the autonomous participation of people with severe disabilities and those with equivalent status, as well as respectful collaboration, are given at LivePerson. We warmly welcome applicants with disabilities or equivalent status. If you have any questions or require accommodations to create the best possible work environment at LivePerson, please don't hesitate to let us know.

Applicants must be authorized to work in Bulgaria.

Why you’ll love working here: 

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson:

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

ABOUT THE ROLE
Here’s what you’ll be doing:

• Create and cultivate deep business relationships with the biggest producers, creators, venues and key stakeholders in the entertainment industry.
• Develop and deliver a growth strategy for the market, with an innovative and effective approach to scaling Fever's presence in the region
• Expertly manage commercial strategy with large partners ensuring value creation for both parties, and a sustainable strategic partnership between Fever and event organisers
• Evidence strong organizational skills to effectively balance and grow a large base of clients 
• Collaborate closely with cross functional stakeholders to successfully deliver on partner growth across Bulgaria and internationally
• Keep up to date with everything cool that’s happening in the entertainment; think of yourself as the expert for new and trending experiences

ABOUT YOU
Here’s what you should bring to the table:

• At least 4+ years of top tier consulting or equivalent experience, with ideally an additional 4+ years of experience in relevant sectors (e.g. corporate management, tech companies, sport / music / arts)
• Strong business development and partnership management skills
• Self-starter mentality with an ability to work in a demanding, dynamic start-up environment
• Demonstrated data-driven approach to business and task prioritization
• Excellent communication skills both written and verbal along with strong attention to detail
• Comfort in working with Microsoft Office, Google docs, and a Sales CRM (Sugar CRM is preferred)
• Knowledge of the city’s entertainment, events, and lifestyle trends

BENEFITS & PERKS

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.
• Stock Options
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Responsibility from day one and professional and personal growth
• Great work environment with a fun, international team of talented people to work with!

#LI-hybrid #LI-fulltime

As we build Yotpo’s next generation platform, we’re also exploring how AI can power smarter, more personalized eCommerce experiences. If you’re excited about leveraging AI technologies alongside modern engineering practices, this role is a great opportunity to make a meaningful, lasting impact.

Our DevOps team plays a pivotal role in ensuring our cloud infrastructure is scalable, reliable, and secure. As a DevOps Team Lead, you will guide a high-performing, international team, optimize cloud infrastructure, and influence cross-functional projects that directly impact our customers and all R&D teams. 

Why Join Us:

• Lead and shape a critical function at the heart of Yotpo’s platform.
• Drive initiatives that improve reliability, developer productivity, and reduce operational expenditure.
• Grow as an engineer and technical leader at scale by mentoring talented engineers and contributing to infrastructure modernization from design to implementation.
• Access continuous learning opportunities through certifications, conferences, and hands-on experimentation with cutting-edge technologies.

Key Responsibilities:

• Lead a high-performing, international DevOps team, fostering a culture of continuous improvement.
• Maintain, design, and optimize Yotpo’s cloud infrastructure to improve product quality, boost development velocity, and reduce operational costs.
• Make data-driven decisions by collecting and analyzing metrics to prioritize the most impactful initiatives.
• Lead and contribute to technical initiatives that require collaboration across multiple R&D teams.

Requirеments:

• 2+ years of experience leading Cloud/DevOps teams.
• 4+ years of experience as a DevOps engineer.
• Hands-on experience with AWS (EKS, EC2, RDS, IAM, VPC).
• Expert-level knowledge in containers and container orchestration (Kubernetes).
• Scripting (Bash, Python) and infrastructure-as-code (Terraform, CloudFormation) expertise.
• Experience with observability platforms (Grafana, Prometheus, ELK stack, OpenTelemetry).
• Strong experience authoring and tuning CI/CD pipelines (e.g., GitHub Actions).
• Proven experience in incident response, troubleshooting distributed systems, and implementing corrective actions.
• Experience working in large-scale production environments.
• Bachelor’s degree in Computer Science, Telecommunications, or a relevant field.

Preferred Qualifications (Nice to Have):

• AWS Certifications (Solutions Architect, SysOps/CloudOps, Developer, DevOps).
• Kubernetes Certifications (CKA, CKAD).
• Master’s degree in Computer Science, Telecommunications, or relevant.
• Experience designing and building Internal Developer Platforms (IDPs) that enable self-service capabilities for software engineering teams.
• Knowledge of security best practices and compliance frameworks (ISO 27001, SOC 2).

What we offer:

• Track to success – work in a dynamic organization with an ambient and laid-back office atmosphere.
• Individualized career development, rewards, and recognition.
• Work-life balance – 25 days’ paid vacation with add-ons for loyalty, regular team buildings and celebrations in and outside the country.
• Additional health insurance package.
• Internal mobility program and refer-a-friend program.
• Managing a fixed monthly budget for social benefits thru Re:Benefit – a flexible online benefits solution.
• Food vouchers.
• E-learning portals and knowledge-sharing sessions.
• Company-backed hackathons, tech conferences, workshops, etc.
• Stocked kitchen and bar.
• Employee stock option plan.
• Flexible hybrid capacity.

If you don’t meet 100% of the qualifications outlined above, that’s okay! We believe in hiring people, not just skills. If you have a passion to learn and are excited about eCommerce and technology, then we want to hear from you.

Help us be the best version of Yotpo by building something great together!