At JetBrains, many teams rely on data and shared tools in their daily work – whether they are building products, improving AI solutions, running marketing campaigns, managing finances, or tracking sales. Our goal is to make these resources easy to find, understand, and use.

We’re looking for a Senior Technical Writer to join our Data Office department and help us create clear, structured documentation for data, metrics, tools, and services. You’ll work on content such as data catalogs, metrics documentation, user guides, SDK documentation, and UI text – helping colleagues understand and take advantage of our data ecosystem.

This role goes beyond writing. You’ll take ownership of a specific area, improve processes, lead documentation projects, support contributors, mentor junior writers, and help raise the overall quality of documentation throughout the department.

We’d love for you to join our team if you have

• Extensive writing experience within software, IT, or data-related domains.
• Strong technical foundation and an understanding of software development concepts and workflows.
• Experience documenting APIs, SDKs, developer tools, data tools, datasets, metrics, data catalogs, or other complex systems.
• Experience with docs-as-code, Markdown or XML, and version control (specifically Git).
• Excellent English and writing skills, with the ability to explain complex topics clearly and empathize with different highly technical audiences.
• A proactive mindset and the ability to work independently, take initiative, prioritize tasks, and move work forward.
• Strong communication and collaboration skills, including an inclination toward mentoring, knowledge sharing, and improving how the team works.

We’d be particularly thrilled if you have

• Strong understanding of data analysis concepts and terminology.
• Experience leading or independently completing technical documentation projects.
• Experience improving documentation processes with templates, automation, scripts, or AI tools.
• Experience optimizing content for both human readers and AI-based discovery and reuse.
  
  
  #LI-REDER

Highlights:

• Role: Director of Product
• Location: Remote (core hours 9:00–18:00 CET)
• Languages: Fluent English (C1) and Russian (Native)
• Travel: Regular travel to customers, conferences, and the U.S.
• Reports to: VP of Product

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

Our backend is powered by Node.js (Koa, NestJS) and MongoDB. The frontend stack includes Webpack, Vue.js, and React, with nearly all code written in TypeScript. For high-throughput messaging and background processing, we use Kafka (for millions of events) and Bull (Redis). Analytics data is stored in ClickHouse, and we use Elasticsearch for search.

The Team

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. Biweekly engineering forums give space to share learnings and celebrate technical achievements. You’ll be joining a team where quality, mentorship, and mutual respect come first.

About the role

As Director of Product, Core Markets, you will own the strategy and execution that positions Fundraise Up as the category leader in key nonprofit verticals. You’ll lead and grow a team of Product Managers, collaborate tightly with Sales, GTM, and Customer Success, and engage directly with senior nonprofit executives on complex, enterprise-scale deals. This is a hands-on, results-driven role — you will set bold vision, raise the bar on execution, and drive measurable revenue growth and market dominance.

What “Core Markets” means here

Core Markets represent the priority verticals where Fundraise Up has established strong traction and significant growth potential — including large Tier 1 & Tier 2 nonprofits across Cause & Cure, Faith-based, and adjacent segments. Your mandate: position Fundraise Up as the partner of choice and default platform within these key markets.

Key Responsibilities

Market & Customer Leadership

• Develop deep expertise in Core Markets — understand segments, buying behaviors, procurement and RFP patterns, compliance requirements, and the key barriers to adoption.
• Drive continuous discovery — conduct executive interviews, site visits, and industry events, translating insights into clear “must-haves” versus differentiators for each vertical.
• Own strategic enterprise deals — present the product vision, address objections, and collaborate with the Go-to-Market team to co-create scalable, enterprise-grade rollout plans.

Portfolio Strategy & Outcomes

• Define and own the Core Markets strategy and multi-quarter roadmap across verticals; articulate crisp bets with quantified business cases.
• Balance scale vs. customization: protect product integrity while unlocking enterprise wins (no “zoo” of one-offs).
• Set and deliver against OKRs that tie directly to revenue and adoption (ARR growth, win-rate, NRR, adoption of key capabilities).

Team Leadership

• Hire, mentor, and inspire 2–5 PMs (vertical leads). Build a culture of ownership, curiosity, and high accountability.
• Establish operating rituals (discovery cadence, metrics reviews, launch playbooks) that scale learning and delivery.
• Grow leaders: coach PMs to manage their own cross-functional pods and represent the product credibly with enterprise customers.

GTM & Cross-Functional Partnership

• Operate as a true partner to Sales, Solutions, CS, and Marketing: equip teams with product narratives, competitive angles, and clear boundaries.
• Lead cross-functional execution with Engineering, Design, and Analytics to ship impactful, reliable capabilities on time.
• Communicate trade-offs with executive clarity; make decisions, document rationale, and keep stakeholders aligned.

Skills and Qualifications

• 10+ years in Product Management, with 3+ years leading PMs (managing managers or multiple PMs across areas).
• Enterprise B2B experience (SaaS/fintech/payments/e-commerce or adjacent), including pre-sales/RFPs and complex stakeholder management.
• Proven discovery & execution track record: from insight → business case → delivery → measurable impact.
• Metrics fluency: ARR, NRR, win-rate, conversion, adoption, time-to-value; strong analytical and decision-making skills.
• Communication: C1/C2 English—clear, confident, and persuasive with executives and cross-functional teams.
• Travel-ready: comfortable with regular customer visits and conferences (including the U.S.).

Bonus points

• Experience in nonprofit, giving, or payments (compliance, risk, donor experience).
• History of building vertical toolkits/solutions that scale across enterprise accounts.

What Great Looks Like in 12 Months

• Significantly improved win rate in our core markets.
• 80%+ of release expectations achieved.
• Clear narrative and playbooks for the field: why we win, where we don’t, what to say “no” to—and why.
• Team operating system in place: quarterly strategy reviews, robust discovery pipeline, and predictable delivery.

Director-Level Behaviors We Expect

• Accountable & reliable: owns outcomes, not just plans.
• Empathetic & relentlessly curious: keeps digging until root causes and workable solutions are found.
• Executive presence: confidently challenges and influences senior nonprofit leaders; commands the room with clarity and respect.
• Sales-friendly, product-centric: partners with GTM while protecting long-term product leverage.
• Resourceful & persistent: never stuck—always finds the next path forward with urgency.

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Benefits

• Private medical insurance for the employee and their family
• 20 paid vacation days per year
• 15 paid public holidays per year
• 5 company-paid sick leave days
• English learning courses.
• Relevant professional education.
• Gym or swimming pool.
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
• Co-working.
• Remote working.

_{**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.}

Highlights

Location: Serbia, Remote

Language: Russian-speaking team; English proficiency required (C1)

About Us

Fundraise Up is a modern fundraising platform built to make donating to nonprofits as fast and convenient as possible. We continuously innovate to reduce page load times, boost conversion rates, and support a wide range of payment methods. Each month, people around the world contribute tens of millions of dollars through our platform.

The world’s leading nonprofit organizations trust Fundraise Up. UNICEF, the most prominent UN charity, uses our platform for 100% of its online fundraising. So does the American Heart Association, the Alzheimer’s Association, and many others. We’re proud to maintain a 4.9 out of 5 rating on leading review platforms.

We serve the enterprise segment, with a primary client base in the US, Canada, UK, and Australia.

The Team

Our product development team is currently at 150+ and growing. Team members are located across Spain, Serbia, Poland, Portugal, Turkey, Cyprus, Georgia and Armenia. We primarily communicate in Russian.

We’re a tight-knit, high-impact team where every task matters. It’s a dynamic, collaborative environment where smart, curious engineers support one another, share knowledge, and strive for excellence. We encourage open dialogue and host bi-weekly engineering meetups to explore technical topics and showcase team insights.

About the Role

As a Product Analyst, you will be a critical partner to our business teams, working closely with Sales, Marketing, Customer Success (CSM), and Partnerships. Your core mission is to transform raw data into actionable insights that measure effectiveness, drive strategy, and inform the product roadmap. While our development team is Russian-speaking, our main audience and business stakeholders are in the U.S., making your fluency in English essential for success.

What You’ll Do

• Uncover critical insights by forming hypotheses and validating them with data.
• Identify global and local trends in user behavior to inform product decisions.
• Analyze and interpret customer metrics to measure impact and value.
• Design and evaluate A/B tests with prospective customers to optimize performance.
• Handle ad-hoc analytical requests from stakeholders across the organization.

Requirements

• 4+ years of experience as a Data Analyst or Product Analyst.
• A strong foundation in mathematical statistics and probability theory.
• Advanced proficiency in SQL.
• Expertise in Python and its data analysis libraries (NumPy, Pandas, Matplotlib, Scikit-learn).
• Hands-on experience with BI tools (Tableau, Power BI, Metabase).
• Excellent command of written and spoken English (C1 level or higher).
• A proactive, curious mindset with strong analytical and communication skills.

Our Tech Stack

• Languages & Libraries: Python
• Databases: ClickHouse, MongoDB, PostgreSQL
• BI & Visualization: Tableau, Grafana, Metabase
• Orchestration: Airflow
• Version Control: Git

Bonus points

• Curiosity and a hypothesis-driven mindset
• Ability to communicate complex analytical concepts to non-technical audiences
• Detail-oriented with a strong sense of ownership
• Comfort working in fast-paced, data-rich environments

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Benefits

• Private medical insurance for the employee and their family
• 20 paid vacation days per year
• 15 paid public holidays per year
• 5 company-paid sick leave days
• English learning courses
• Relevant professional education
• Gym or swimming pool
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace
• Co-working
• Remote working

_{**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.}

Highlights

• Location: Serbia, Remote (CET)
• Stock Options
• Language: Russian-speaking team; English fluency required (C1)

About Fundraise Up

We’re Fundraise Up — a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Our platform powers tens of millions of dollars in monthly donations for nonprofits including UNICEF and the Alzheimer’s Association, with a 4.9/5 rating across top review platforms.

About the Role

The Core Markets team is responsible for scaling Fundraise Up from $50M toward $200M+ ARR. We are looking for a senior Product Manager to own a strategic direction within Core Markets — one that requires thinking in years, not quarters.

This is an individual contributor (IC) role with no dedicated dev team of your own. You will work closely with GTM, and other Product Managers to identify the biggest opportunities, build conviction from evidence, and shape the long-term product strategy for your domain. The person who comes in will define what this area looks like — that’s both the challenge and the opportunity.

You are not here to execute a roadmap that already exists. You are here to figure out what the roadmap should be, make the case, and drive it forward.

What You’ll Do

• Define the long-term product strategy for your domain within Core Markets — from initial research and market analysis through to a coherent, evidence-backed direction.
• Turn heterogeneous customer and market signals into structured, rigorous cases that can drive organizational decisions — not “I talked to five customers”, but a properly constructed argument.
• Work closely with GTM to understand market dynamics, competitive landscape, and go-to-market opportunities in your domain.
• Identify and size the most impactful product bets; present strategy, hypotheses, and learnings to leadership and stakeholders.
• Collaborate with Product Owners who handle delivery; your job is to set direction and create conviction, not to manage sprints.
• Build business cases with a clear commercial lens: TAM, revenue opportunity, risk, prioritization.

Requirements

• Senior Product Manager or Head of Product level, with experience owning large, strategic product areas.
• Exceptional at structuring ambiguous problems — you can take messy information and produce a clear, defensible framework.
• Strong business and commercial thinking: you connect product decisions to revenue and market outcomes.
• Experience working at both a large company and a small/startup company.
• Comfortable as an IC: you’re excited to contribute individually at a high level rather than manage a team.
• Experience collaborating with GTM (Sales, Marketing, Partnerships) and influencing without authority.
• Fluent English (C1+) and Russian.

Bonus Points

• Background in management consulting followed by a move into product — this combination is highly valued.
• Experience working with or in international teams
• Prior experience as a “Principal PM” or equivalent senior IC role.
• Comfort operating in a fast-scaling environment with limited defined processes.

Why Join Us

• Enormous scope of impact: the business is growing fast and this role has a direct line to its trajectory.
• Work directly with the CPO and leadership on defining the future of the product.
• Flat structure, no politics, genuine ownership.
• Transparent culture and long-term equity upside.

Benefits

• Private medical insurance for the employee and their family
• 20 paid vacation days per year
• 15 paid public holidays per year
• 5 company-paid sick leave days
• English learning courses.
• Relevant professional education.
• Gym or swimming pool.
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
• Co-working.
• Remote working.

Highlights

• Location: Serbia, Remote (CET)
• Stock Options
• Language: Russian-speaking team; English fluency required (C1)

About Fundraise Up

We’re Fundraise Up — a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. Our platform is trusted by leading nonprofits including UNICEF and the Alzheimer’s Association, with a 4.9/5 rating across top software review platforms.

About the Role

The Core Markets team is responsible for scaling Fundraise Up from $50M toward $200M+ ARR. We are looking for a Product Manager who will own the internationalization of our product — taking what works brilliantly in the US and successfully replicating it in the UK and Europe.

This is a high-ownership, delivery-intensive role. You will navigate regulatory, legal, payment, and localization requirements across markets, coordinate multiple product and GTM teams, and drive end-to-end launches. You are the person who gets things across the finish line.

What You’ll Do

• Identify and prioritize international markets based on volume potential and ease of entry — combining market research with business judgment.
• Define the full scope of product adaptations required: local compliance, payment methods, language/UX localization, regulatory requirements.
• Act as the central coordinator across legal, finance, product, and GTM — translating scope into delivery by aligning multiple teams around a shared timeline.
• Work closely with Product Owners who will execute delivery; your job is to orchestrate and unblock, not to disappear after scoping.
• Own the launch end-to-end — from market selection through go-live — and track outcomes post-launch.
• Communicate progress, risks, and learnings to leadership and cross-functional stakeholders.

Requirements

• Proven experience as a Product Manager with a track record of shipping in complex, multi-stakeholder environments.
• Strong delivery mindset: you get things done, meet commitments, and treat alignment gaps as your problem to solve.
• Experience working at both a large company (process, structure, scale) and a small/startup company (speed, ambiguity, hands-on work).
• Prior experience with product localization, internationalization, or multi-market expansion.
• Comfortable working without a dedicated development team — you lead through influence across shared resources.
• Experience collaborating with GTM teams (Sales, Marketing, Partnerships, CS).
• Fluent English (C1+) and Russian.

Bonus Points

• Background in payments, processing, or banking (deep familiarity with regulatory environments).
• Experience launching products in the UK or EU markets specifically.
• Comfort operating without defined processes — you build the system while delivering the result.

Why Join Us

• Large, direct impact on the company’s international growth trajectory.
• Flat structure: no politics, just great work with great people.
• Transparent culture — we share how we’re growing, where revenue comes from, and what’s next.
• Equity options and long-term focus.

Benefits

• Private medical insurance for the employee and their family
• 20 paid vacation days per year
• 15 paid public holidays per year
• 5 company-paid sick leave days
• English learning courses.
• Relevant professional education.
• Gym or swimming pool.
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
• Co-working.
• Remote working.

Highlights

• Base Salary: 351,500 - 445,000 Serbian dinars gross
• Location: Serbia Remote
• Stock options
• Languages: Fluent in Russian and English 

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. 

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset.

About the role

Fundraise Up is building high-trust donation and fundraising experiences that help nonprofits grow their impact. We’re looking for a UX Researcher to join our Product Research Team and raise the quality, speed, and decision-making power of research across the product.

This role combines classic UX research and Product Discovery: new markets, segments, and product opportunities. You will work across both B2C and B2B contexts: donor-facing experiences (B2C) and nonprofit/org-facing workflows (B2B).

What You'll Do

• Take a research initiative from the quarterly plan and run it end-to-end: intake brief → write methodology → conduct research → analyse → synthesize → present → push actions.
• Choose the right method: interviews, usability tests, concept tests, surveys, desk research, competitive scans or others — based on uncertainty level, business goals, and timeline.
• Set up the mechanics: access to tools/data, participant scheduling and confirmations, session logistics, note-taking, recording, and documentation — no hand-holding.
• Be the cross-team “glue”: proactively collect hypotheses and context from Sales, Customer Success, Support, Marketing, Analytics, and turn them into testable research questions.
• Stay close to product analytics: monitor dashboards and reports, work with analysts to spot anomalies/drop-offs, form hypotheses, and prioritize what to validate with research.
• Produce outputs people can use immediately: key findings, decisions, trade-offs, risks, and clear recommendations, with supporting evidence (quotes, clips, metrics).
• Keep an internal pulse: regularly review existing research, past studies, competitor insights, and synthesize what’s already known before running something new.
• Be the user best friend: ensure user needs and constraints are represented in product decisions – not just opinions.

Requirements

• Proven experience running research end-to-end with high ownership.
• Strong methodological toolkit and judgment: you can pick the right method for the question, given business goals, timelines, and uncertainty, and explain trade-offs clearly.
• Experience working across both B2C and B2B products and audiences.
• Fluent English — all participants are English-speaking; you moderate and present in English.
• Can work with analytics: read dashboards, spot anomalies/drop-offs, form hypotheses, and validate them via research; PostHog/Tableau is a plus.
• Regularly collect input from Sales, CS, Support, Marketing, Analytics and turn it into testable research questions.
• High research quality bar: structured methodology, and ethical practice.
• Use recruiting platforms and handle logistics yourself: access, scheduling, confirmations, tool setup, etc.
• Use AI tools to speed up ops and synthesis (guides, notes, tagging/themes, survey drafts, summaries) while keeping human judgment and methodological rigor where it matters.
• You don’t need to be a marketer, but you should understand core terms and how they affect research and insights.
• Be the team’s source of new knowledge: run a “research radar” across internal learnings, market/competitor moves, and high-signal UX/product sources, then share regular updates so the team stays current and avoids blind spots.
• Bring exceptional empathy and care for people: our users are nonprofits and donors—people doing good in the world—so you approach participants with respect, sensitivity, and high ethical standards.

Strong plus

• NN/g certifications.
• Academic/scientific research background (graduate/PhD track).
• PostHog / Tableau (or similar analytics tools).
• Productboard (or other insights repository tools).
• Mentoring/teaching (workshops, onboarding, sharing research craft).

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Benefits

• Private medical insurance for the employee and their family
• 20 paid vacation days per year
• 15 paid public holidays per year
• 5 company-paid sick leave days
• English learning courses.
• Relevant professional education.
• Gym or swimming pool.
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
• Co-working.
• Remote working.

_{**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.}

We are looking for a Technical Compliance Officer to support the delivery of compliant Online Sports and Gaming products across the jurisdictions in which Superbet operates. This role will work closely with the Technical Compliance Manager and focus on specific regulated markets.

We're looking for someone with:

● 1–2 years experience in a regulated online gambling environment.
● Experience in a Technical Compliance, Compliance, or Product-focused role.
● Exposure to regulatory audits, certifications or market entry activities.
● Strong understanding of the Online Gambling industry in Serbia.
● Ability to work with technical teams and translate regulatory requirements into clear requirements.
● Strong written and verbal communication skills.
● Good analytical and problem-solving skills.
● Ability to support project management and effectively manage multiple stakeholders.
● Ability to work in a fast-paced environment and manage multiple priorities.
● Understanding of GDPR, AML or InfoSec is a plus, but not essential.
● Experience or exposure to other markets would be an advantage.
● Native or fluent in Serbian.

What you'll be doing:

Regulatory Delivery

● Support the delivery of regulatory requirements across assigned markets.
● Work with Product and Engineering teams to help ensure compliance requirements are implemented as specified.
● Assist in tracking, documenting and validating regulatory changes and deliverables.
● Support internal and external regulatory audits by preparing evidence and documentation.

Market & Regulatory Support

● Build a strong understanding of regulations for specific markets.
● Support new market entry activities, including certifications, testing and launch readiness.
● Assist with horizon scanning and reviewing regulatory updates and sanctions in existing markets.
● Support potential market decisions by reviewing the regulatory landscape and providing supporting documentation.

Cross-functional Collaboration

● Work closely with Legal, Compliance, Product and Engineering teams to clarify regulatory requirements.
● Communicate regulatory needs clearly and effectively to technical stakeholders.
● Escalate risks, blockers or uncertainties to the Technical Compliance Manager.

Quality & Customer Focus

● Support UAT activities alongside QA to ensure regulatory requirements are delivered correctly.
● Balance compliance needs with customer experience, highlighting potential impacts and improvements where relevant.

We are looking for a Football Trader to join our team. The Trader will be responsible for the life-cycle of odds: from pre-match creation to in-play trading. This will involve ownership of designated competitions, pricing of in-house markets, management of markets, trading live matches, and risk management across our platform. This role combines data analysis, market awareness, and real-time decision-making to optimise trading performance and manage financial exposure.

The successful candidate should have a hunger to drive our betting offer forward coupled with a data driven approach. They should have a strong knowledge of football, sports betting markets and statistical analysis, with the ability to react quickly in fast-paced live environments.

What you'll be doing:

• Set up, price and manage a range of football markets across domestic and international competitions for both Pre Match and In Play
• Compile odds for a range of player and stats-based markets that include Shots, Fouls, Tackles, and Offsides
• Monitor and adjust odds based on market activity, team news and liabilities whilst assessing and reacting to sharp betting patterns
• Manage a diverse range of in-play football markets during live matches using the in-house soccer model - Corners, Cards, Stats and Player markets
• Ensure markets remain competitive while maintaining profitable margins
• Monitor trading tools and feeds to maintain accurate and timely market updates
• Active collaboration with Risk teams when necessary
• Conduct analyses of the markets and competitions you are responsible for - betting trends, customer behaviour, and market performance
• Work closely with quantitative analysts, product teams, and risk teams to improve trading models, tooling and platform functionality

What we are looking for:

• Strong knowledge and passion for football, including major leagues and competitions
• Experience in sportsbook trading and betting operations
• Ability to make fast, accurate decisions under pressure
• Solid understanding of probability, odds calculation, and betting markets
• Proficiency in Excel and Google Sheets and trading platforms; knowledge of Python/R is a plus
• Ability to work shifts including evenings, weekends, and major football events

Desirable Qualifications

• Degree in Mathematics, Statistics, Economics, Data Science, or a related field
• Previous experience with in-play trading systems or automated trading tools
• Knowledge of multiple sports betting markets (Totals, Player Props, Stats markets etc.)

Precision for Medicine is the first global precision medicine clinical research services organization, purpose-built to improve the clinical research and development process for new therapeutics. Our novel approach integrates clinical operations excellence, with laboratory expertise, and advanced data sciences to inform every step. We apply our expertise to trials at all stages—from early development through approval—with embedded experience in oncology and rare disease. With over 3500 dedicated professionals and offices worldwide, we stand ready to help accelerate life-changing treatments anywhere around the globe.

We are seeking an accomplished Senior Marketing Manager to drive strategic marketing initiatives that support our expanding Autoimmune therapeutic area business (both full-service outsourcing [FSO] and Functional Service Provider [FSP] models), and our core CRO portfolio. This role requires a highly autonomous leader with strong cross‑functional collaboration skills and the ability to translate global strategy into high‑impact execution.

In this position, you will shape and refine service messaging, design and deliver integrated marketing campaigns, generate qualified leads, and empower a growing sales team in achieving their targets. You will work closely with sales and operational stakeholders to elevate market awareness, strengthen our value proposition, and accelerate lead generation across key service lines.

• Service Marketing & Content Development
  • Lead and own strategic planning of marketing efforts for assigned areas, specifically all therapeutic marketing for our growing Autoimmune therapeutic area, clinical FSP, and related services. Support other services within our CRO offerings as assigned
  • Create messaging frameworks relating Feature/Advantage/Benefit (FAB) with proof points to optimize market positioning
  • Work with stakeholders (and agencies as needed) to create compelling, differentiated messaging based on the FAB analysis to drive product awareness and engagement with clients
  • Develop content strategies to leverage the messaging, considering omnichannel approaches
  • Drive the development, implementation, and optimization of sales enablement tools to activate the sales force in attainment of financial targets
  • Identify Autoimmune and FSP client profiles in cooperation with Lead Generation and Inside Sales Team

• Digital Marketing & Social Media
  • Develop and execute a digital content strategy, leveraging an omni-channel approach including blogs, website, SEM, SEO, AI search, social media, and other channels.
  • Ensure consistent messaging and engagement with key stakeholders across digital platforms.
  • Monitor impact of digital strategy to prioritize highest ROI activities
    
    
• Thought Leadership & Stakeholder Engagement

• Collaborate with operational, medical/scientific and commercial teams to identify relevant topics and ensure high-quality content delivery.
• Incorporate a thought leadership strategy demonstrating Precision’s focused approach to autoimmune, oncology, rare indications, and other areas identified by commercial strategy, using video, white papers, and other channels to maximize exposure
• Proactively, work with stakeholders across Precision businesses to foster convergence and holistic storytelling

• Event Management
  • Lead cross-functional planning and execution of a yearly conference strategy for assigned areas including budgeting, messaging, and execution in partnership with the PFM event team.
  • Attend select events in person

• Leadership & Strategic Contribution
  • Provide expertise and guidance to team members and cross-functional partners.
  • Lead and manage complex projects or functional areas, ensuring alignment with business goals.
  • Actively contribute to the development of departmental strategies and marketing plans.
  • Continuously improve technical skills and stay current with emerging technologies and marketing trends.
  • Ensure projects are delivered on time and within budget across the entire project lifecycle.
  • Provide competitive intelligence input to drive growth strategies.
  • Mentor junior team members and contribute to talent development across the marketing function
  • Serve as a strategic advisor to senior leadership on marketing initiatives and business impact
  •  
• Reporting:
  • Monthly reporting on all activities relevant to assigned business areas, conference planning and updates, podcasts, webinars and other key activities. 
  • Deliver actionable insights and strategic recommendations based on performance metrics, market trends, and stakeholder feedback

Minimum Education & Experience:

• Bachelor’s degree in a related field and a minimum of 12 years of relevant work experience in Marketing, Communications, Life Sciences, biotech, or healthcare sectors; advanced degree plus a minimum of 4 years of relevant work experience a plus.
• 6–8 years of experience in a marketing role with a proven track record of independently leading projects, including customer-facing initiatives. Demonstrated experience in therapeutic area marketing and FSP services; specific experience in Autoimmune and familiarity with broader clinical CRO services is a strong plus. Or equivalent combination of education, professional training and experience that provides the individual with the required knowledge, skills, and abilities to perform the job.
• Proven success in developing webinars and live events, including speaker coordination and promotional strategy.
• Exceptional analytical and problem-solving skills, with the ability to communicate complex information clearly and effectively.
• Proficiency in project management tools and methodologies, including scheduling, budgeting, and status reporting.
• Strong leadership and organizational skills, with a track record of effective stakeholder engagement.
• Ability to identify and present data-driven insights that influence strategic decision-making.
• Skilled in building and maintaining strong customer relationships through active listening and thoughtful inquiry.
• Solid understanding of end-to-end work processes, with the ability to assess and optimize for efficiency and effectiveness.
• Follows Company's Principle and code of ethics on a day-to-day basis.
• Shows appreciation for individual talents, differences, and abilities of fellow team members.
• Listens and responds with appropriate actions.
• Leads change initiatives and continuous process improvements.

#LI-OS1 #LI-Remote

We invite you to learn more about our growing organization serving our clients that are researching ground breaking cancer therapies. We strive to ensure employees feel appreciated for the contributions they make every single day. You will provide input and have your ideas valued and nurtured, impacting positive change for the company.

Precision for Medicine is the first global precision medicine clinical research services organization, purpose-built to improve the clinical research and development process for new therapeutics. Our novel approach integrates clinical operations excellence, with laboratory expertise, and advanced data sciences to inform every step. We apply our expertise to trials at all stages—from early development through approval—with embedded experience in oncology and rare disease. With over 3500 dedicated professionals and offices worldwide, we stand ready to help accelerate life-changing treatments anywhere around the globe.

We are seeking an accomplished Senior Marketing Manager to drive strategic marketing initiatives that support our expanding Autoimmune therapeutic area business (both full-service outsourcing [FSO] and Functional Service Provider [FSP] models), and our core CRO portfolio. This role requires a highly autonomous leader with strong cross‑functional collaboration skills and the ability to translate global strategy into high‑impact execution.

In this position, you will shape and refine service messaging, design and deliver integrated marketing campaigns, generate qualified leads, and empower a growing sales team in achieving their targets. You will work closely with sales and operational stakeholders to elevate market awareness, strengthen our value proposition, and accelerate lead generation across key service lines.

• Service Marketing & Content Development
  • Lead and own strategic planning of marketing efforts for assigned areas, specifically all therapeutic marketing for our growing Autoimmune therapeutic area, clinical FSP, and related services. Support other services within our CRO offerings as assigned
  • Create messaging frameworks relating Feature/Advantage/Benefit (FAB) with proof points to optimize market positioning
  • Work with stakeholders (and agencies as needed) to create compelling, differentiated messaging based on the FAB analysis to drive product awareness and engagement with clients
  • Develop content strategies to leverage the messaging, considering omnichannel approaches
  • Drive the development, implementation, and optimization of sales enablement tools to activate the sales force in attainment of financial targets
  • Identify Autoimmune and FSP client profiles in cooperation with Lead Generation and Inside Sales Team

• Digital Marketing & Social Media
  • Develop and execute a digital content strategy, leveraging an omni-channel approach including blogs, website, SEM, SEO, AI search, social media, and other channels.
  • Ensure consistent messaging and engagement with key stakeholders across digital platforms.
  • Monitor impact of digital strategy to prioritize highest ROI activities
    
    
• Thought Leadership & Stakeholder Engagement

• Collaborate with operational, medical/scientific and commercial teams to identify relevant topics and ensure high-quality content delivery.
• Incorporate a thought leadership strategy demonstrating Precision’s focused approach to autoimmune, oncology, rare indications, and other areas identified by commercial strategy, using video, white papers, and other channels to maximize exposure
• Proactively, work with stakeholders across Precision businesses to foster convergence and holistic storytelling

• Event Management
  • Lead cross-functional planning and execution of a yearly conference strategy for assigned areas including budgeting, messaging, and execution in partnership with the PFM event team.
  • Attend select events in person

• Leadership & Strategic Contribution
  • Provide expertise and guidance to team members and cross-functional partners.
  • Lead and manage complex projects or functional areas, ensuring alignment with business goals.
  • Actively contribute to the development of departmental strategies and marketing plans.
  • Continuously improve technical skills and stay current with emerging technologies and marketing trends.
  • Ensure projects are delivered on time and within budget across the entire project lifecycle.
  • Provide competitive intelligence input to drive growth strategies.
  • Mentor junior team members and contribute to talent development across the marketing function
  • Serve as a strategic advisor to senior leadership on marketing initiatives and business impact
  •  
• Reporting:
  • Monthly reporting on all activities relevant to assigned business areas, conference planning and updates, podcasts, webinars and other key activities. 
  • Deliver actionable insights and strategic recommendations based on performance metrics, market trends, and stakeholder feedback

Minimum Education & Experience:

• Bachelor’s degree in a related field and a minimum of 12 years of relevant work experience in Marketing, Communications, Life Sciences, biotech, or healthcare sectors; advanced degree plus a minimum of 4 years of relevant work experience a plus.
• 6–8 years of experience in a marketing role with a proven track record of independently leading projects, including customer-facing initiatives. Demonstrated experience in therapeutic area marketing and FSP services; specific experience in Autoimmune and familiarity with broader clinical CRO services is a strong plus. Or equivalent combination of education, professional training and experience that provides the individual with the required knowledge, skills, and abilities to perform the job.
• Proven success in developing webinars and live events, including speaker coordination and promotional strategy.
• Exceptional analytical and problem-solving skills, with the ability to communicate complex information clearly and effectively.
• Proficiency in project management tools and methodologies, including scheduling, budgeting, and status reporting.
• Strong leadership and organizational skills, with a track record of effective stakeholder engagement.
• Ability to identify and present data-driven insights that influence strategic decision-making.
• Skilled in building and maintaining strong customer relationships through active listening and thoughtful inquiry.
• Solid understanding of end-to-end work processes, with the ability to assess and optimize for efficiency and effectiveness.
• Follows Company's Principle and code of ethics on a day-to-day basis.
• Shows appreciation for individual talents, differences, and abilities of fellow team members.
• Listens and responds with appropriate actions.
• Leads change initiatives and continuous process improvements.

#LI-OS1 #LI-Remote

We invite you to learn more about our growing organization serving our clients that are researching ground breaking cancer therapies. We strive to ensure employees feel appreciated for the contributions they make every single day. You will provide input and have your ideas valued and nurtured, impacting positive change for the company.

✅ Requirements:

• 4+ years of experience in software testing.
• Mandatory experience in backend testing and a deep understanding of client-server architecture.
• Strong experience in API testing (REST, JSON) using tools like Postman, Swagger, or similar.
• Solid SQL knowledge (ability to write complex queries, joins, and work with databases directly).
• Experience in defining the scope of testing, maintaining test documentation (Test Plans, Test Cases, Checklists).
• Experience in contributing to and evolving existing test strategies, as well as implementing process improvements.
• Advanced analytical troubleshooting skills, attention to detail, and a scientific approach to problem-solving (e.g., reading logs, analyzing network traffic).
• Proficiency with JIRA and Confluence.
• Strong verbal and written communication skills to effectively collaborate with developers, architects, and product managers.
• Intermediate+ / Upper-Intermediate level of English (both verbal and written).

✅ Will be a plus:

• Experience in test automation (TypeScript) and a willingness to contribute to automated testing processes.
• Experience in Mobile testing (iOS/Android).
• Familiarity with CI/CD pipelines and tools.
• Experience with Allure TestOps as TMS.

✅ Duties and opportunities:

• Perform end-to-end manual testing of the core platform features, APIs, and integrations.
• Collaborate with the team to evolve and implement changes to the overall platform test strategy.
• Investigate and localize issues, working closely with devtools,  logs and databases.
• Manage defects in the bug-tracking system and oversee them through the entire lifecycle.
• Support release process.
• Actively collaborate with cross-functional teams (Development, DevOps, Product) to identify risks and improve product quality at early stages.
• Mentor junior/middle QA engineers and contribute to QA process improvements within the platform team.

❗️ Important – On-Site Role in Serbia❗️
This is an on-site position based in Serbia, Belgrade. Remote or hybrid arrangements are not available. Candidates must already be in Serbia or be willing to relocate. Full relocation support will be provided if needed. 

⚡ We are looking for an experienced Senior HTML/Markup Developer to join our development team in Serbia and help build and style high-quality iGaming websites. You will play a key role in crafting visually engaging and responsive interfaces by focusing on markup and CSS styling, turning Figma designs into fully functional, high-performance web experiences.

🎯 Your Mission:
Contribute to the creation and customization of new iGaming brand websites. You will be responsible for translating design specifications into pixel-perfect, responsive layouts while ensuring consistency, performance, and maintainability across multiple platforms. Collaboration with designers, developers, QA, and product teams will be central to your role.

✅ Responsibilities:
• Set up and customize new brand websites based on design specifications
• Implement and style interfaces following Figma layouts and branding guidelines
• Work closely with designers to fine-tune and resolve design nuances
• Customize and style key website components, including login and registration pages, dashboards, game halls, sports pages, and navigation elements
• Update and manage core framework versions across brands
• Ensure code quality through code reviews and release management
• Support live brands, handling styling updates, fixes, and feature rollouts
• Collaborate with cross-functional teams to deliver seamless user experiences
• Introduce creative ideas and contribute to continuous improvements in design implementation and performance

✅ Requirements:
• 5+ years of professional experience as an HTML/Markup Developer
• Excellent knowledge of HTML (Pug) and CSS (SCSS)
• Strong understanding of UI/UX design principles, responsive design, and cross-browser compatibility
• Proven experience building adaptive layouts and maintaining pixel-perfect visual quality across devices
• Solid knowledge of CSS/JS animations, transitions, and motion best practices
• Experience working with Figma / Sketch / Photoshop for translating design systems into production-ready interfaces
• Familiarity with CSS preprocessors (Sass/Less) and version control tools such as Git
• Understanding of web performance optimization and accessibility standards
• Strong collaboration skills with designers, QAs, and developers in multi-brand or large-scale environments
• Attention to detail, with an eye for visual precision and consistency
• Intermediate or higher level of English

✅ Nice to Have:
• Experience with frontend build tools (Gulp, Webpack, etc.)
• Knowledge of template engines (Pug, Handlebars, etc.)
• Experience working with CSS frameworks (Bootstrap, Tailwind, etc.)
• Understanding of HTML email templates
• Familiarity with Canvas API, WebGL, ThreeJS, or GSAP for advanced visual effects
• Basic knowledge of Angular (for integration purposes only)

✅ Recruitment Process:

1. Interview with the Recruiter: An introductory conversation to get to know you better, discuss your background, and align expectations about the role and the company.
2. Technical Assessment (HackerRank): A short coding challenge designed to evaluate your technical skills and problem-solving abilities.
3. Technical Interview: An in-depth discussion about your technical expertise, hands-on experience, and approach to solving real-world problems.
4. Final Interview with the Hiring Team: A conversation with team members and leadership to assess cultural fit, collaboration style, and alignment with the team’s goals.
5. Offer: If everything goes well, we’ll move forward with a formal offer to join our team.

✅ We offer excellent benefits, including but not limited to:

At BrainRocket, we manage a high-growth ecosystem of 6,000+ employees across 5+ countries and we are seeking a strategic HR Data Analyst to lead our infrastructure migration to HiBob, standardize our global people metrics, and transform raw data into a strategic asset for leadership and Total Rewards.

Key Missions

• Lead the technical transition from BambooHR to HiBob. You will own the data mapping, historical data migration, and the establishment of a "Single Source of Truth" to ensure 100% data integrity.
• Partner with leadership to execute high-accuracy headcount modeling and payroll budget forecasting. Shift the department from reactive reporting to predictive analytics (e.g., turnover predictors and hiring ROI).
• Eliminate manual reporting bottlenecks. Utilize Python and SQL to automate recurring data pulls, complex calculations, and stakeholder dashboards.
• Design and maintain intuitive, self-service BI dashboards (Tableau/Power BI) to empower stakeholders with real-time, actionable insights.

Your Toolkit

• 3+ years in data analytics, handling large-scale datasets. 
• Deep understanding of HR-specific KPIs (Turnover, eNPS, C&B, Retention).
• Advanced SQL, Python (Pandas, NumPy), and Excel for complex financial modeling, payroll simulations, and automation; expert at architecting data models and dashboards in Tableau or Power BI.
• Ability to translate technical datasets into strategic advice for the Head of Total Rewards and stakeholders.

Our Offer

• Impact a global tech environment during a critical digital transformation phase.
• Full support including flight tickets, visa processing, and 2 weeks of accommodation.
• Competitive salary with annual reviews
• Medical insurance.
• 23 days of annual leave + 6 paid sick days.
• Continuous learning opportunities and a data-driven environment where your insights directly drive change.

We’re looking for an Application Support Specialist to ensure the stability, performance, and availability of business applications and systems used by internal teams. You will troubleshoot incidents, handle service requests, provide licences, make payments, collaborate with engineering/product teams, and drive root-cause analysis to prevent recurring issues. This role requires strong technical troubleshooting, clear communication, and a structured approach to incident management.

✅ Responsibilities:

✔️Provide L2 application support for business systems and software (web apps, software APIs, Corporate IT and backoffice tools, SaaS platforms).

✔️Provide software licenses to the employees.

✔️Triage, troubleshoot, and resolve incidents and requests within agreed SLAs.

✔️Investigate issues using logs, monitoring tools and API testing.

✔️Perform root-cause analysis (RCA) and document findings, fixes, and preventive actions.

✔️Support systems: Maintain records of over 400 software units, grant/revoke access, verify access rights according to RBAC, write documentation

✔️Identify recurring problems and drive automation or process improvements to reduce ticket volume.

✔️Communicate updates to stakeholders during incidents (status, workaround, ETA, resolution).

✔️Participate in on-call/shift rotation if required.

✔️Incident/problem management: Working with Atlassian (Jira Service Desk, Software, Confluence)

✔️Full software management cycle within the company (implementation, support, procurement/payment, renewal, user management, system deactivation, access rights verification, automation)

✔️Technical Knowledge: Atlassian (Jira, Confluence), Microsoft 365, Trelica, Grafana, Okta, SAP/Dynamics, N8N, scripting, Postman.

✅ Requirements:

✔️3+ years in application support / technical support / service operations (L2).

✔️Strong troubleshooting skills for web applications (HTTP, REST, auth basics, dev tools, SaaS Management tool).

✔️Experience working with ticketing systems (Jira Service Management, Software, Confluence.)

✔️Ability to read and interpret logs; familiarity with monitoring/alerting (Grafana, Kibana, Datadog).

✔️Scripting for automation (Python/Bash/PowerShell).

✔️Understanding of incident/problem management (ITIL concepts are a plus).

✔️Comfortable communicating with both technical and non-technical stakeholders.

✔️Strong documentation habits and attention to detail.

✔️Proactive and goal oriented mindset.

💡 Would be a plus:

✔️Experience with Linux basics, containers, or cloud platforms (AWS/Azure/GCP).

✔️Basic understanding of networking (DNS, latency, firewalls) and SSO concepts.

✔️Strong experience with API tools (Postman/Insomnia) and message queues (Kafka/RabbitMQ).

✔️Experience working with a huge amount of systems.

✔️The desire and ability to organise and manage a large number of systems from scratch.

We are looking for a skilled Senior/Middle Technical Writer to join our team in our office in Belgrade, Serbia.

✅ Requirements:

✔️ A minimum of 3 years of industry experience as a Technical writer or in a similar role is prerequisite;
✔️ Experience using Atlassian Confluence and Jira software or other documentation publishing tools;
✔️ Proficiency at an Advanced level in English is essential;
✔️ Possession of a Bachelor's or Master's degree in Computer science, Engineering, or an equivalent field from  accredited institution would be advantageous;
✔️ A portfolio showcasing examples of your documentation work.

✅ Responsibilities:

✔️ Develop and maintain internal and external technical documentation in English;
✔️ Organize documentation within our wiki to allow users efficiently locate specific information and related content;
✔️ Possess a keen eye for detail, excel in managing multiple projects, and meet tight deadlines;
✔️ Interpret complex subjects and highly technical information;
✔️ Collaborate with various teams to produce the most thorough, precise, up-to-date, and user-friendly technical documentation for both technical and non-technical audiences;
✔️ Document SDK and API information, and adeptly employ Swagger tool;
✔️ Create visual aids such as diagrams and schematics to enhance the comprehension of technical processes;
✔️ Demonstrate strong research and analytical skills, while paying meticulous attention to details;
✔️ Test product features to produce accurate, practical, and user-oriented documentation;
✔️ Review, edit, and proofread documentation produced by other team members;
✔️ Use AI tools and prompt-engineering techniques;
✔️ Collaborate on preparing official technical documentation for internal and external audits.

❗️Please note that this role is office-based for Serbia, Belgrade.

❗️If you need to be relocated, we take care of the process.

We are looking for a Senior UI Designer to join our team in Belgrade, Serbia.

✅ Requirements:
✔️ 5+ years of experience.
✔️ Strong aesthetic skills with the ability to combine various colours, fonts and layouts.
✔️ Attention to visual details.
✔️ Ability to meet deadlines and collaborate with a team.
✔️ Passion for gaming.
✔️ Understanding of HTML&CSS and adaptive markup basics.
✔️ Experience in creating the design for both complicated systems and marketing products interfaces.
✔️ Understanding of UI/UX, UI/UX Guide, responsive, Mobile first, Design Thinking concepts.
✔️ Experience creating and controlling libraries and Style Guide.
✔️ Working with retouch and graphics.

💡 Highly desirable: experience in UI design for mobile interfaces, with a strong understanding of mobile layout patterns and responsive behavior optimization.

✅ Responsibilities:
✔️ First of all, to create and implement with a team of designers and artists new projects bordering on games!
✔️ Design original pieces, including illustrations and infographics.
✔️ Review junior designers’ work to ensure high quality.
✔️ Generate ideas to portray concepts and advertise products/services.
✔️ Maintain brand consistency throughout all our marketing projects.
✔️ Work with components in Figma.
✔️ Work closely with the front-end and design team.

✅ We offer excellent benefits, including but not limited to:

At JetBrains, code is our passion. Ever since we started back in 2000, we have been striving to make the strongest, most effective developer tools on earth. By automating routine checks and corrections, our tools speed up production, freeing developers to grow, discover, and create.

The Data Office is responsible for data associated with products, AI, marketing, finance, sales, and more. Our department ensures that all teams at JetBrains have access to up-to-date, reliable, and transparent data and data services.

As part of our growth strategy, we are looking for an experienced, detail-oriented, and self-motivated BI Analyst to develop, maintain, and enhance BI reports and dashboards for our internal customers across corporate functions, including marketing, IT, PMO, and others.

As part of our team, you will:

• Design, develop, and automate reports and dashboards for several of our data domains, such as marketing, IT, and executive reporting.
• Partner with the Data Quality team to define and implement rules that ensure high data reliability standards.
• Continuously engage with other colleagues at JetBrains, including team clients, data partners, data engineers, and data analysts, to gather and refine business requirements.
• Promote best practices in data visualization.
• Participate in both business-driven and technical projects.

We’ll be happy to have you on our team if you have:

• Extensive SQL experience.
• At least three years of experience with Tableau – experience with Metabase or alternative BI tools is a plus.
• Strong knowledge of and experience with dbt.
• Strong attention to detail and the ability to identify small but important differences.
• Ability to work independently, take ownership of tasks, analyze problems, and deliver results within agreed-upon deadlines.
• Fluent English, both written and spoken.
• Proactive mindset.
• Dedication to knowledge sharing and cross-team collaboration.

We’ll be especially thrilled if you have:

• Basic experience in DWH development.
• Basic experience with AWS. 
• Experience in marketing, including marketing metrics, data structures, and marketing data.

Why join JetBrains? 

• Strong base salary. We offer competitive pay that reflects your skills and experience.
• Flexible work location. Enjoy the freedom to work from home or from the office.
• Remote work. Spend up to 30 days per year working remotely from abroad.
• Extra time off. More days to relax, recharge, and do the things you love.
• Medical insurance allowance. Enjoy peace of mind for you and your family
• Learning and development opportunities. Access to conferences, courses, and language classes.
• Relocation support. We help make your move as smooth and stress-free as possible. 
• Language classes. Pick up the local language or sharpen your English skills.
• Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
• Mental health support. To help you feel your best, we provide easy access to professional mental health services.
• Sports benefit. Enjoy an on-site gym or sports club stipend.
• Internal events. Join company-wide celebrations and team gatherings.

*Some benefits may vary depending on location.

#LI-DNI

#LI-KP1

• Experience leading a development team or playing a senior role with team responsibilities
• Strong communication skills and a collaborative mindset.

• 5+ years of experience in mobile app development (Android and/or iOS)
• Solid understanding of mobile architecture and platform-specific best practices
• Experience working with REST APIs and sockets.

• 3+ years of hands-on experience with Flutter
• Strong knowledge of Dart, especially around async programming (Streams, RxDart)
• At least one Flutter app released in production (App Store or Google Play).

• Solid grasp of OOP and SOLID principles
• You care about clean, maintainable code and help others write it too.

✅ We offer excellent benefits, including but not limited to:
🏢 Modern office in New Belgrade
🏝 24 vacation days annually
🤒 6 sick days without medical certificate
🏥 Premium Health Insurance (coverage up to 5,000 EUR annually)
🎉 Special occasion gifts: birthday, wedding, newborn
📚 Learning & Development budget (for conferences, courses and certifications)
🌍 Corporate events: international parties, team buildings, activities
📈 Career growth opportunities in a fast-growing company
✈️ Relocation package for international candidates
🏋️ Sports package (FitPass membership)
🗣️ Language classes: Serbian (company-covered)

❗️Please note that this role is office-based for Serbia, Belgrade.

❗️If you need to be relocated, we take care of the process.

We are looking for skilled Senior Flutter Developer to join our team in Serbia.

✅ Responsibilities:

✔️ Development ad improvement of crucial components of the platform
✔️ Make the product testable
✔️ Participate in grooming, planning, tech and estimation sessions
✔️ Make own decisions on architecture level
✔️ Bring fresh and innovative ideas into company’s processes
✔️ Support and improve product documentation
✔️ Couch Middle/Junior team members
✔️ Code review

✅ Requirements:

✔️ 3+ years of hands-on mobile development experience (Android or iOS)
✔️ 2+ years of hands-on Flutter development experience (at least 1 application released in store)
✔️ Solid knowledge of Dart (including Dart streams / RxDart)
✔️ Solid knowledge of mobile architecture principles
✔️ Good knowledge of OOP/SOLID principles
✔️ Good knowledge of REST and Sockets

✅ Nice to Have:

✔️ Kotlin
✔️ Java
✔️ Swift
✔️ Experience with CI/CD process
✔️ Experience with Unit and Functional testing of mobile applications


✅ We offer excellent benefits, including but not limited to:

🏢 Modern office in New Belgrade
🏝 24 vacation days annually
🤒 6 sick days without medical certificate
🏥 Premium Health Insurance (coverage up to 5,000 EUR annually)
🎉 Special occasion gifts: birthday, wedding, newborn
📚 Learning & Development budget (for conferences, courses and certifications)
🌍 Corporate events: international parties, team buildings, activities
📈 Career growth opportunities in a fast-growing company
✈️ Relocation package for international candidates
🏋️ Sports package (FitPass membership)
🗣️ Language classes: Serbian (company-covered)

Join BrainRocket and rock with us! 🚀

We are looking for a HR Operations Specialist to join our fast-paced team in Belgrade. This role is a strategic blend of HR administration and relocation coordination, designed for someone who thrives on building "single source of truth" systems while ensuring our people are supported by seamless, error-free financial and administrative operations.

HR Administration & Excellence

• HRIS Ownership: Act as the internal lead for HiBob, ensuring a "single source of truth" for employee data across Serbia and remote locations.
• Relocation Management: Facilitate the end-to-end relocation process, including visa applications, work permits, and residency documentation for international hires.
• Data-Driven Admin: Audit data flows to automate manual tasks and streamline the employee administrative experience.
• Compliance & Safety: Proactively manage Serbian health, fire safety, and labor law documentation to maintain a "compliance-first" culture.
• Absence Insights: Monitor leave trends and absence tracking to support workforce planning.

Payroll & Rewards Coordination

• Payroll Accuracy: Partner with external providers to ensure the Belgrade team is paid accurately and on time through meticulous data validation.
• Financial Alignment: Bridging the gap between HR and Finance through transparent payroll audits and reconciliations.
• Total Rewards Support: Executing annual salary reviews and bonus cycles with precision and confidentiality.
• Global Integration: Drive cross-country projects that align Serbian administrative standards with our global People Operations strategy.

Requirements

• Native-level Serbian and proficient English
• 2+ years of experience in HR Operations or Administration or similar generalist role
• Experience with relocation processes, including visas, work permits, and residency support
• Experience in international or tech/startup environments
• Bachelor’s degree in Social Sciences
• Hands-on experience with HiBob or similar HRIS system  (Workday, Zoho, BambooHR)
• Advanced Excel/Google Sheets (VLOOKUPs, Pivot Tables)
• Knowledge of Serbian Labor Law
• Knowledge of Health and Safety (BZR) and Fire safety procedures
• Understanding of the Serbian payroll cycle, taxes, and contributions

We offer excellent benefits, including but not limited to:

🏢 Modern office in New Belgrade.

🏝 24 vacation days annually.

🤒 6 sick days without medical certificate.

🏥 Premium Health Insurance (coverage up to 5,000 EUR annually).

🍔 Company covered lunch provided 5 days a week

🎉 Special occasion gifts: birthday, wedding, newborn.

📚 Learning & Development budget (for conferences, courses and certifications).

🌍 Corporate events: international parties, team buildings, activities.

📈 Career growth opportunities in a fast-growing company.

🏋️ Sports package (FitPass membership).

At JetBrains, we build state-of-the-art tools that help software developers maximize their potential. Benefitting from over 25 years of industry experience and our passion for cutting-edge technology, our tools enable companies to build great things in less time. Our products are used by over 15 million developers worldwide, as well as 88 companies in the Forbes Global Top 100.

The Email Marketing team at JetBrains supports the company's marketing initiatives by handling the full lifecycle of email campaigns. Our team collaborates with stakeholders throughout the company to ensure their messaging reaches its target audience. We are now looking for an Email Marketing Specialist to help us engage with our growing community of individual and enterprise customers worldwide.

In this role, you will manage a broad range of email marketing campaigns to promote our tools and help grow our global sales.

As part of our team, you will:

• Develop, execute, and optimize email campaigns to support various company activities.
• Collaborate with product marketing, brand marketing, sales, copyediting, localization,  and design teams to create campaigns tailored to different audience segments.
• Support high-priority business initiatives such as AI tool marketing.
• Analyze email performance metrics and user behavior to continuously improve campaign effectiveness.
• A/B test email content, subject lines, and CTAs to maximize open rates, click rates, and conversions.
• Stay up to date with industry trends and best practices to drive innovation in our email marketing strategies.
• Work with marketing automation tools to streamline and scale email campaigns across multiple languages and regions.

Requirements:

• Fluency in English, both written and spoken.
• At least 4 years of experience in email marketing, ideally with both B2B and B2C marketing directions.
• Experience in software or technology marketing.
• The ability to learn quickly and navigate large volumes of information.
• Excellent time management skills and the ability to prioritize tasks.
• The ability to work independently and effectively in a distributed team.
• Strong collaboration skills and the ability to work effectively with members of cross-functional teams.

We would be especially thrilled if you have:

• Experience with marketing automation tools (e.g. Marketo, Hubspot, or similar).
• A general understanding of HTML or CSS.
• Familiarity with GDPR and other email marketing regulations.

Why join JetBrains? 

• Strong base salary. We offer competitive pay that reflects your skills and experience.
• Flexible work location. Enjoy the freedom to work from home or from the office.
• Remote work. Spend up to 30 days per year working remotely from abroad.
• Extra time off. More days to relax, recharge, and do the things you love.
• Medical insurance allowance. Enjoy peace of mind for you and your family
• Learning and development opportunities. Access to conferences, courses, and language classes.
• Language classes. Pick up the local language or sharpen your English skills.
• Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
• Mental health support. To help you feel your best, we provide easy access to professional mental health services.
• Sports benefit. Enjoy an on-site gym or sports club stipend.
• Internal events. Join company-wide celebrations and team gatherings.

*Some benefits may vary depending on location.

#LI-DNI 

At JetBrains, we build state-of-the-art tools that help software developers maximize their potential. Benefitting from over 25 years of industry experience and our passion for cutting-edge technology, our tools allow companies to build great things in less time. Our products are used by over 15 million developers worldwide, as well as 88 companies in the Forbes Global Top 100.

The Email Marketing team at JetBrains supports the company's marketing initiatives by handling the full lifecycle of email campaigns. Our team collaborates with stakeholders throughout the company to ensure their messaging reaches its target audience. We are now looking for a Junior Email Marketing Specialist to help us engage with our growing community of individual and enterprise customers worldwide.

In this role, you will be managing a broad range of email marketing campaigns to promote our tools and help increase our worldwide sales.

As part of our team, you will:

• Develop, execute, and optimize email campaigns to support various company activities.
• Collaborate with product marketing, brand marketing, sales, copyediting, localization,  and design teams to create campaigns tailored to different audience segments.
• Support high-priority business initiatives such as AI tool marketing.
• Analyze email performance metrics and user behavior to continuously improve campaign effectiveness.
• A/B test email content, subject lines, and CTAs to maximize open rates, click rates, and conversions.
• Stay up to date with industry trends and best practices to drive innovation in our email marketing strategies.
• Work with marketing automation tools to streamline and scale email campaigns across multiple languages and regions.

Requirements:

• Fluency in English, both written and spoken.
• Experience in marketing, with a focus on email marketing, digital marketing, or content marketing.
• The ability to learn quickly and navigate large volumes of information.
• Excellent time management skills and the ability to prioritize tasks.
• The ability to work independently and effectively in a distributed team.
• Strong collaboration skills and the ability to work effectively with members of cross-functional teams.

We would be especially thrilled if you have:

• Experience with marketing automation tools (e.g. Marketo, Hubspot, or similar).
• Experience in software or technology marketing.
• A general understanding of HTML or CSS.
• Familiarity with GDPR and other email marketing regulations.

Why join JetBrains? 

• Strong base salary. We offer competitive pay that reflects your skills and experience.
• Flexible work location. Enjoy the freedom to work from home or from the office.
• Remote work. Spend up to 30 days per year working remotely from abroad.
• Extra time off. More days to relax, recharge, and do the things you love.
• Medical insurance allowance. Enjoy peace of mind for you and your family
• Learning and development opportunities. Access to conferences, courses, and language classes.
• Language classes. Pick up the local language or sharpen your English skills.
• Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
• Mental health support. To help you feel your best, we provide easy access to professional mental health services.
• Sports benefit. Enjoy an on-site gym or sports club stipend.
• Internal events. Join company-wide celebrations and team gatherings.

*Some benefits may vary depending on location.

#LI-DNI 

Microsoft estimates there are 7M+ monthly active .NET developers worldwide. Our tools – Rider, ReSharper, and various profilers – reach roughly half of them. These users are experts with strong habits and strong opinions. They know exactly how they want to work – which makes them one of the hardest audiences to design for, and one of the most rewarding. Your craft really matters here.

We’re looking for a product designer to own end-to-end experiences across the .NET ecosystem. You’ll partner with engineers and product managers who treat design as a strategic input, not a final polish step, and you’ll ship work that developers use every single day.

You’ll move across products rather than specializing in one, which means holding complexity in your head and making decisions that work across contexts. You’ll also coordinate with the broader IntelliJ Platform design team – JetBrains builds IDEs across dozens of languages, and ecosystem coherence matters. 

What you’ll work on

The .NET ecosystem includes:

• Rider – a cross-platform .NET IDE competing with Visual Studio.
• ReSharper – the Visual Studio extension that started it all.
• Profilers – performance and memory analysis tools (dotTrace and dotMemory).
• VS Code extensions – lightweight tooling for broader reach.
• Cross-product experiences – onboarding, licensing, AI integration, and discoverability.

You’ll work on whatever needs design attention, which shifts based on priorities. Recent examples include: designing an overlay system that gives ReSharper its own identity inside Visual Studio without adding clutter, integrating AI assistance into GameDev workflows where context matters enormously, and making monitoring tools feel like part of the IDE rather than separate expert software.

Expect variety and sophisticated challenges.

What you’ll do:

• Own the design process from early research through shipped pixels –not just the middle part.
• Work across multiple products while maintaining ecosystem coherence.
• Partner with product managers, engineers, and researchers to shape product direction (you’ll have a seat at the table, not just a chair in the corner).
• Conduct and participate in user research: interviews, usability testing, and design validation.
• Build in Figma – fast, organized, with prototypes that actually communicate intent.
• Navigate complex technical domains and translate them into clear, usable experiences.
• Contribute to design system, and pattern documentation.
• Present and defend your design decisions to stakeholders and leadership.

We’ll be happy to have you on our team if you have:

• Strong product design craft: You can take on a problem from research through to delivering a polished UX, and you sweat the details others miss.
• Figma fluency: You’re fast, your files are organized, and you can build prototypes complex enough to test real interactions.
• Comfort with technical complexity: You’re willing to design for domains you don’t fully understand yet, and you learn quickly.
• Systems thinking: You can hold multiple products in your head and design for ecosystem coherence, not just individual screens.
• Independence: You drive projects forward without waiting for direction.
• Research capability: You can run user interviews, synthesize findings, and turn them into design decisions.
• Basic coding literacy: You don’t need to ship production code, but you’ve written enough to know what a breakpoint is, why a build might fail, and what developers actually experience when they work.
• Clear communication: You can explain your reasoning to engineers, PMs, and leadership – and you can push back when needed.

We’d be especially excited if you also have:

• A developer background or engineering mindset: you understand how software gets built.
• Experience designing developer tools, technical products, or complex professional software.
• Opinions about how IDEs should work, backed by actual usage.

About the team:

You’ll join a small design team (currently 3 people, including the lead) embedded in the .NET ecosystem. We’re building out our practices – prioritization frameworks, intake systems, and research processes – so you’ll shape how we work, not just what we ship.

The broader .NET organization includes product managers, engineers, QA, researchers, marketing managers, and technical writers across multiple products. Design partners with all of them. Here’s the thing: The engineers building these tools are also .NET developers – they’re your users. You’ll sit alongside the people whose workflows you’re designing for. That’s one of the rarest feedback loops in product design, and it changes how you work.

Why this role:

• Your users are experts. Developers are the most demanding audience – and the most rewarding. They’ll notice your craft. And they won’t stay silent when something breaks their flow.
• The problems are genuinely hard. Complex domains, professional users, real constraints – no landing pages.
• You’ll have ownership. Autonomy over your work, input on strategy, and accountability for outcomes.
• You’ll build the practice. We’re growing design’s influence here, and you’ll help define what that looks like.

What’s out of scope

To be clear about what this role isn’t:

• This is not a marketing or brand design role.
• This is not a frontend development position (though these skills would be a plus).
• This is not a role where you’ll execute specs handed down from above.

How to apply:

Send your portfolio, CV, and a brief cover letter explaining why this role interests you. We care about how you think: Your CV tells us where you’ve been, your portfolio and letter will tell us how you approach work. If you don’t check every box above but you’re excited about this opportunity, apply anyway – we’d rather meet you than miss you.

Why join JetBrains? 

• Strong base salary. We offer competitive pay that reflects your skills and experience.
• Flexible work location. Enjoy the freedom to work from home or from the office.
• Remote work. Spend up to 30 days per year working remotely from abroad.
• Extra time off. More days to relax, recharge, and do the things you love.
• Medical insurance allowance. Enjoy peace of mind for you and your family
• Learning and development opportunities. Access to conferences, courses, and language classes.
• Relocation support. We help make your move as smooth and stress-free as possible. 
• Language classes. Pick up the local language or sharpen your English skills.
• Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
• Mental health support. To help you feel your best, we provide easy access to professional mental health services.
• Sports benefit. Enjoy an on-site gym or sports club stipend.
• Internal events. Join company-wide celebrations and team gatherings.

*Some benefits may vary depending on location.

#LI-DNI 

At JetBrains, code is our passion. Ever since we started, back in 2000, we have strived to make the strongest, most effective developer tools on earth. By automating routine checks and corrections, our tools speed up production, freeing developers to grow, discover, and create.

The Data Office oversees all data at JetBrains, including product, AI, marketing, financial, sales, and beyond. Our mission is to deliver up-to-date, transparent, and reliable data and data services that empower teams across the company.
As part of our growth strategy, we are looking for an experienced, results- and process-focused, self-motivated Project Manager. In this role, you will own and drive processes across the Data Office, collaborate with internal and external teams, identify and analyze project and operational challenges, propose effective solutions, and advocate for their implementation.

As part of our team, you will: 

• Provide organizational and planning support at the department level by consolidating roadmaps, facilitating planning processes, and helping product managers and team leads improve delivery predictability.
• Take ownership of project management processes within the Data Office, identifying gaps, improving existing workflows, and introducing scalable practices where needed.
• Work closely with team leads and product managers to reduce operational overhead, enabling them to focus on domain and technical leadership.
• Support teams in structuring and optimizing their day-to-day processes, especially in the data platform and development teams.
• Identify bottlenecks, risks, and inefficiencies across projects and processes, and proactively propose and implement improvements.
• Facilitate communication between internal and external stakeholders, ensuring transparency, clarity, and alignment across all involved teams.

We will be happy to have you on our team if you: 

• Have 7+ years of experience in project management in a tech environment.
• Have a strong understanding of project management practices and know how to adapt them pragmatically to real-world teams.
• Are confident managing complex, cross-team projects with multiple stakeholders and dependencies.
• Can structure ambiguous problems, and drive initiatives from idea to delivery.
• Are comfortable working in an environment where processes are still evolving and are ready to build and improve them.
• Are fluent in English, both written and spoken.
• Love when people come to you with problems rather than solutions, but if they bring you a solution, you always analyze and double-check it.

We’d be especially thrilled if you: 

• Have experience working with data teams (BI, DWH, DevOps, DQ, etc.).
• Have built or scaled project management processes in a growing or transforming organization.
• Enjoy diving into how teams actually work and finding ways to make them more effective.

Why join JetBrains? 

• Strong base salary. We offer competitive pay that reflects your skills and experience.
• Flexible work location. Enjoy the freedom to work from home or from the office.
• Remote work. Spend up to 30 days per year working remotely from abroad.
• Extra time off. More days to relax, recharge, and do the things you love.
• Medical insurance allowance. Enjoy peace of mind for you and your family
• Learning and development opportunities. Access to conferences, courses, and language classes.
• Language classes. Pick up the local language or sharpen your English skills.
• Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
• Mental health support. To help you feel your best, we provide easy access to professional mental health services.
• Sports benefit. Enjoy an on-site gym or sports club stipend.
• Internal events. Join company-wide celebrations and team gatherings.

*Some benefits may vary depending on location.

#LI-HYBRID - if you want LinkedIn to post your role as hybrid in all the locations where the role is open ---> leave this tag in JD
#LI-AA1 

We are looking for a talented Security Operations Center Analyst to join our Information Security team. 

❗️ Important – On-Site Role❗️

This is an on-site position for our office in Belgrade, Serbia.

Remote or hybrid arrangements are NOT available. Candidates must already be in the location or be willing to relocate. The relocation support will be provided if needed.

✅ Key Responsibilities

🔍 Monitoring and Analysis

• Monitor security alerts and events using SIEM, IDS/IPS, firewalls, and other tools.

• Perform initial triage and analysis of security events to detect potential threats and vulnerabilities.

• Investigate network traffic and system logs to identify suspicious or malicious activity.

🚨 Incident Response

• Respond to and manage security incidents in a timely and effective manner.

• Escalate incidents when necessary and coordinate response activities across teams.

• Document all findings, steps taken, and outcomes clearly.

🧾 Reporting & Continuous Improvement

• Maintain detailed records of all security incidents and response actions.

• Create and contribute to incident reports and SOC documentation.

• Participate in post-incident reviews and help improve SOC procedures and playbooks.

✅ Requirements

• 2 years of experience in security operations, incident response, or threat monitoring.

• Strong knowledge of cybersecurity principles, threat vectors, and defense techniques.

• Experience with SIEM tools (e.g., Splunk, Sentinel, QRadar, ELK).

• Familiarity with IDS/IPS, EDR, firewalls, and email/web security solutions.

• Cloud security knowledge (AWS and Azure preferred).

• Understanding of web protocols and application-layer attacks.

• Experience in security investigation and threat hunting.

• Familiarity with MITRE ATT&CK, Cyber Kill Chain, etc.

• Strong communication skills and attention to detail.

✅ Nice to Have

• Bachelor’s degree in Computer Science, Cybersecurity, or related field.

• Knowledge of compliance frameworks such as ISO27001, ISO27701, PCI DSS, GDPR, etc.

✅ What We Offer

🏢 Modern office in New Belgrade.

🏝 24 vacation days annually.

🤒 6 sick days without medical certificate.

🏥 Premium Health Insurance (coverage up to 5,000 EUR annually).

🎉 Special occasion gifts: birthday, wedding, newborn.

📚 Learning & Development budget (for conferences, courses and certifications).

🌍 Corporate events: international parties, team buildings, activities.

📈 Career growth opportunities in a fast-growing company.

✈️ Relocation package for international candidates.

🏋️ Sports package (FitPass membership).

🗣️ Language classes: Serbian & English (company-covered).

✔️ Technical Leadership & Automation

• Act as the primary expert for Jira DC + Cloud, Confluence, and Scriptrunner;
• Design and implement automated workflows using n8n and Scriptrunner to reduce manual labor and enhance organizational productivity;
• Proactively identify opportunities to integrate AI tools into existing processes to drive innovation and efficiency—a major focus for this role.

✔️ Operational Management & Process Improvement

• Analyze existing processes within our 100+ employee organization, utilizing Lean, Six Sigma, or Agile methodologies to eliminate inefficiencies;
• Lead quarterly planning cycles and execute change management strategies (using frameworks like ADKAR or Kotter) to ensure smooth transitions to new tools;
• Create dashboards and reports (Power BI, eazyBI) to track process metrics and provide actionable recommendations to senior management.

✔️ People Management

• Manage and mentor a small team, providing clear direction while remaining personally involved in high-stakes technical tasks;
• Conduct regular 1-on-1s, set performance goals, and develop individual growth plans;
• Foster a positive work culture by mediating conflicts, celebrating wins, and protecting the team’s bandwidth from scope creep.

✅ We offer excellent benefits, including but not limited to:

✅ Responsibilities:

✔️Developing visual concepts and designs that align with a Brand’s identity and meet the needs of marketing teams;

✔️Creating artwork, such as logos, Brand Visual elements, and Brand promotional materials;

✔️Collaborating with marketing teams to ensure that designs accurately reflect the brand’s desired image and messaging;
✔️Researching current design trends and staying up-to-date on new technologies and techniques;

✔️Presenting design concepts to Design Head for review and feedback;

✔️Making revisions and adjustments to brand designs based on feedback;

✔️Managing multiple design projects simultaneously while meeting deadlines;

✔️Ensuring that all designs are produced to the highest standards of quality and accuracy.

✅ Requirements:

✔️Minimum 3 years of experience in a Brand Development; 

✔️Strong portfolio showcasing a range of Brand Identity design, including different styles and techniques in Branding materials and Logo layouts;

✔️Excellent attention to detail and ability to produce high-quality work;

✔️Strong communication and collaboration skills;

✔️Ability to work independently and manage multiple projects simultaneously;

✔️Creative problem-solving skills and ability to think outside the box;

✔️Flexibility and willingness to adapt to changing design needs and priorities;

✔️Strong time management skills and ability to meet deadlines;

✔️Excellent eye for details (compositions/ design structures);

✔️Proficiency in Adobe Creative Suite or other graphic design (3D software might be plus).

✅ We offer excellent benefits, including but not limited to:

The Director of Data Engineering will lead and scale the Data Engineering and Analytics Engineering functions, owning the post-application data platform and its architecture, governance, and operating model. This foundational leadership role ensures best in class engineering standards, helps drive the organization toward a durable, auditable, data-product operating model, and modernizes and expands a Snowflake-centered data stack to include building and operating scalable distributed data processing and real-time streaming systems that support event-driven data products for operational use cases.

The role partners closely with Product, Software Engineering, Data Product Managers, Marketing, Compliance, Finance and Data Science to ensure our data ecosystem is production-grade, scalable, and compliant in a regulated gaming environment.

What You'll Do:

Team Leadership & Organizational Growth

• Lead and grow Data Engineering and Analytics Engineering teams; recruit, mentor, and elevate technical capabilities around distributed data processing, stream processing, and event-driven architectures
• Define ownership models for platform components and data products; set performance and hiring plans.
• Advance engineering standards for deployment: development, testing, documentation, release management, and SLAs.
• Partner with Data Product Managers to define data assets as versioned, documented data products with clear ownership and SLAs.

Platform, Architecture & Engineering Excellence

• Own the administration, reliability, governance, and strategic expansion of the Snowflake-based post-application data platform to operate scalable distributed data processing pipelines capable of handling high-volume event data across both batch and streaming workloads.
• Manage platform governance, access control, security, cost, and capacity planning.
• Standardize DBT deployment methods, promotion workflows, and environment management.
• Implement Infrastructure-as-Code (Terraform or similar) for reproducible, auditable infrastructure.
• Deliver monitoring, observability, lineage, and data quality frameworks; enforce traceability and auditability for regulated reporting.
• Own and evolve ingestion and warehouse architecture and transformation frameworks .
• Improve performance, cost efficiency, reliability, and scalability of data transformation and storage layers.
• Define and enforce engineering standards across the data lifecycle and establish SLAs and reliability metrics for critical assets - ensuring all pipelines, transformations, and reporting are auditable and documented for internal and external review

Event-Driven Architecture & Player 360

• Partner with Software Engineering on event messaging, streaming architecture, and ingestion patterns (built on technologies such as Kafka, Kinesis, Spark Structured Streaming, Flink, or equivalent platforms).
• Lead technical design and development of a unified Player 360 data foundation that integrates transactional, behavioral, and event-level data.
• Align application schema design with downstream analytical, product, and regulatory requirements.
• Balance real-time and batch processing strategies according to business needs and cost/complexity tradeoffs.

What You'll Bring:

• Bachelor’s degree in Computer Science, Engineering, Data Science, or related STEM field preferred. Equivalent practical experience will be considered.
• 8+ years of experience in data engineering, with 3+ years of experience in leadership roles. 
• Experience transitioning an organization from private/startup to public company.
• Experience in regulated industries (gaming, fintech, payments, healthcare).
• Prior experience building Player 360 / Customer 360 platforms.
• Deep hands-on experience with Terraform / IaC and production-grade streaming systems (Kafka, Kinesis, etc.).
• Familiarity with GenAI governance frameworks and scalable AI integration patterns such as Harness Engineering.
• Able to travel occasionally both domestically and internationally. #LI-REMOTE #LI-PROMOTE

We are looking for a mature person with a high sense of ownership and good stakeholder management skills, a person who can work autonomously with a minimum level of direction, a person who enjoys contributing to improving the company's efficiency and making a difference.

We consider candidates with a background in project/program/team management, change/transformation management, operations, process improvement, and various leadership roles.

✅ Responsibilities:

✔️ Project Management

• Projects are completed with no delays or reasonable delays are agreed and confirmed in advance with the stakeholders.
• PMO guidelines are strictly followed:
• Necessary project documentation is in place and up to date (Weekly detailed project plan, Requirements, etc).
• All project-related JIRA tasks are in place and up to date - initiatives, epics, bugs;
• Weekly reporting is done;
• Necessary project ceremonies and communications are conducted: project kick-off, weekly project sync and demos, project sign-off, handover to operations and closure.
• Escalations, if needed, are done timely and in a proper way;
• Use recommended tools: slack channel, confluence, JIRA, g-mail.
• Control project scope, timeline, resources, risks;
• Control your loading and proactively provide clear and justifiable information on your loading, assignments, plans, and capacity to your manager - ask load more or unload or keep the loading as is;
• Contribute to the corporate improvement/transformation projects when required (tools, processes, reporting, etc).

✔️ Stakeholder Satisfaction

• Clearly understand who are your stakeholders for every project and have a list of them;
• Regularly inform the stakeholders through public communication channels (slack, g-mail) about the project progress, project risks, any significant project changes.
• Facilitate decision making;
• Manage stakeholder expectations and gather stakeholder feedback.

✔️ Program Management 

• Lead development teams resource planning for your stream;
• Handle scope changes for the stream;
• Provide reporting for the stream progress;
• Lead Quarterly Planning;
• Gather information about risk escalation and highlight it to the Delivery Manager.

✅ Requirements:

✔️ Skills:

• 5+ years in program or project management (prior experience in Banking and Payments is highly valued);
• Experience with payments integrations and coordinating diverse creative and technical teams;
• Project control and execution;
• Change and stakeholder management.;
• Clear communication appropriate for audience level;
• Conducting effective meetings;
• Design business processes;
• Conflict resolution;
• Decision-making.

✔️ Behavior:

• Be transparent, positive, open, friendly, and ready to help;
• Good sense of ownership, be proactive;
• Be quick and reliable;
• Maintain high quality of work results;
• Tolerance to changes.

✔️ Language:

• Advanced written and spoken English is required

We are looking for a DevOps Engineer to lead the automation of our hybrid infrastructure in our offices in Warsaw/Poland or Belgrade/Serbia. You will be responsible for managing a diverse environment that includes both AWS cloud services and on-premise bare-metal servers. A significant part of this role involves evolving our database operations—moving away from manual tasks toward a fully automated, scalable, and observable data platform.

Key Responsibilities:

• Hybrid Infrastructure Management: Design and maintain IaC for both AWS (RDS, EC2) and physical bare-metal servers using Terraform/Terragrunt and Ansible.
• Advanced Automation & Scripting: Develop custom tools and scripts (using Python or Go) to automate complex workflows that off-the-shelf tools can't handle.
• Database Lifecycle Automation: Automate provisioning, configuration tuning, and schema migrations. Work closely with DBAs to eliminate manual toil through code.
• Observability: Build and maintain high-fidelity monitoring for databases and system health using the Prometheus stack.
• Security & Compliance: Centralize secret management and access control using HashiCorp Vault.
• Knowledge Sharing: Act as a subject matter expert, documentation enthusiast, and mentor for the team as we evolve our infrastructure practices.

Technical Requirements:

• Experience: 3+ years in DevOps/SRE with a focus on infrastructure automation.
• Hybrid Ops: Proven experience managing both Cloud (AWS) and On-prem (Linux bare-metal) environments.
• Tooling: Expert-level knowledge of Ansible and Terraform/Terragrunt.
• Development Skills: Strong proficiency in Python or Go for infrastructure scripting and internal tooling.
• Linux Internals: Deep understanding of Linux systems, disk I/O optimization, and networking.

Nice to Have (The "Extra Mile"):

• Kubernetes (K8s) Expert: Hands-on experience with K8s (EKS or self-managed).
• Databases in K8s: Experience (or a strong desire to lead the transition) of running stateful workloads (Databases) inside Kubernetes using Operators or Helm.
• Mentorship: A passion for teaching and sharing K8s/Automation best practices with colleagues to level up the entire team.

What We Offer:

• The chance to work on complex, high-load systems where "manual" is a forbidden word.
• A collaborative environment where your architectural decisions directly impact the stability of the product.
• Modern stack and the freedom to introduce new tools that solve real problems.

We are looking for a Platform Data Engineer to join our Spanish hub in Belgrade and work on real-time analytics and streaming solutions. You’ll design scalable data architectures, optimize pipelines, and drive best practices across teams.

✅ Responsibilities:

• Advise business streams on data platform architecture: when and how to use ClickHouse, explain data flow architecture;
• Review code and solutions from business teams, ensure best practices and scalability;
• Design and build platform data architecture: tables, materialized views, and views in ClickHouse;
• Configure and maintain Debezium and MSK Kafka connectors;
• Build and optimize data pipelines and database performance;
• Lead and drive initiatives to improve data platform standards and adoption.

✅ Requirements:

• 5+ years of hands-on experience working with data;
• Strong expertise in ClickHouse (schema design, queries, performance optimization);
• Good knowledge of relational databases (e.g., MySQL), ability to analyze and reverse-engineer schemas and code;
• Experience with streaming tools (Kafka, Debezium, connectors);
• Ability to review code and guide teams in architectural decisions;
• Strong problem-solving and communication skills;
• Experience driving initiatives across teams.

✅ Why you should join us?

We offer Excellent benefits, including but not limited to:
🧑🏻‍💻 Learning and development opportunities and interesting challenging tasks; 
✈️ Relocation package (tickets, staying in a hotel for 2 weeks); 
📚 Opportunity to develop language skills, with partial compensation for the cost of Spanish classes (for localisation purposes). 
🏥 Global coverage health insurance. 
🏝 Time for proper rest, with 23 working days of annual vacation and an additional 6 paid sick days. 
📈 Competitive remuneration level with annual review. 
🤝 Teambuilding activities

The Senior Game Integrity Analyst plays a critical role in safeguarding the integrity, fairness, and security of poker gameplay. This position is responsible for proactively identifying, investigating, and resolving complex integrity threats, including bot activity, collusion, and third-party tools.

As a senior individual contributor, this role provides advanced analytical insights, supports cross-functional initiatives, and contributes to the continuous improvement of game integrity tools, processes, and strategies. The Senior Analyst also serves as a subject matter expert, helping guide best practices and supporting less experienced team members where needed.

What You'll Do:

• Analyze player activity, gameplay data, and other relevant data points to detect sophisticated patterns of suspicious behavior, including bot usage, collusion, chip dumping, and real-time assistance tools
• Lead complex investigations into flagged or reported player activity and determine appropriate actions in alignment with integrity policies.
• Monitor, investigate, and help resolve game integrity issues, ensuring timely and consistent enforcement of rules and procedures.
• Provide advanced game integrity analysis and actionable insights to support investigations, trend monitoring, and the identification of suspicious player behavior, while sharing relevant insights with the Poker Operations and Marketing teams as needed.
• Collaborate cross-functionally with Customer Support, Risk, Payments, and Marketing teams to address integrity-related inquiries and ensure a seamless player experience.
• Partner with the Game Integrity & Data Analytics Manager to enhance and develop monitoring tools, detection methodologies, and reporting capabilities.
• Identify trends, emerging risks, and opportunities for process improvements, contributing to the evolution of game integrity frameworks.
• Support documentation and refinement of standard operating procedures and best practices.
• Act as a subject matter expert in game integrity, providing guidance and informal mentorship to junior analysts as needed.
• Support leadership on strategic and operational initiatives related to game integrity, player protection, and ecosystem health.

What You'll Bring:

• Bachelor’s degree in a STEM field or a related discipline preferred, but not required.
• 2+ years of experience in game integrity or related integrity-focused roles, preferably within poker, while experience from other environments will also be considered.
• Deep understanding of poker game integrity, including bot detection, RTA detection, collusion, chip dumping, and the identification of other integrity and fraud vectors.
• Strong experience in defining game integrity policies and designing, optimizing, and maintaining operational procedures to support consistent, effective, and scalable GI decision-making.
• Strong analytical capabilities with the ability to interpret complex datasets and generate insights.
• Proficiency in data analysis tools and MS Office applications, particularly Excel.
• Experience working with data analytics platforms or querying tools is a plus.
• Experience working with R, python or other similar tools is a plus.
• Excellent problem-solving skills with strong attention to detail.
• Strong written and verbal communication skills, with the ability to present findings clearly to stakeholders.
• Ability to manage multiple priorities and work independently in a fast-paced environment.
• Passion for poker and commitment to delivering a fair and high-quality player experience.
• Significant online poker expertise; a history of serious play is a plus.
• Must be fluent in English.
• Ability to travel occasionally, both domestically and internationally. #LI-REMOTE

❗️Please note that this role is office-based for Serbia.

❗️If you need to be relocated, we take care of the process.

We are looking for an Art Director specialising in photo production for advertising campaigns — specifically someone who has directed people-focused photo shoots to create high-converting promotional creatives. This is a photography-focused role; video and fashion photo production experience ARE NOT required and not the focus of this role. We are looking for someone with a background in advertising or marketing photo campaigns featuring real people in realistic, relatable settings.

✅ Responsibilities:

About Incode

Incode is a Series B unicorn ($1.25 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast—and we need a product-marketing leader who can turn breakthrough technology into a category-defining narrative.

The Impact You’ll Make

As our Engineering Manager for Antifraud, you will lead the development of a critical platform that protects businesses and users from fraud at scale. You’ll own a high-impact service powered by historical data analysis, shaping how we detect, prevent, and respond to threats in real time.

You’ll operate at the intersection of data, backend systems, and product execution, translating complex requirements into scalable solutions. By leading a talented team and staying hands-on with the code, you will ensure our antifraud capabilities are not only robust and reliable—but continuously evolving to stay ahead of emerging risks.

What You’ll Own & Drive

• Antifraud Platform Ownership – Lead the end-to-end development and operation of our antifraud solution, ensuring performance, scalability, and reliability at every layer.
• Team Leadership & Delivery – Manage and mentor a team of 4–5 engineers, fostering a high-performance culture while delivering high-quality features on time.
• Technical Architecture & Scalability – Drive system design and architectural decisions for distributed, data-intensive systems built to operate at scale.
• Cross-Functional Collaboration – Partner closely with Product, Customer Success, and GTM teams to translate business needs into impactful technical solutions.
• Execution Excellence – Break down product requirements into clear engineering tasks, ensuring predictable and efficient delivery.
• Hands-On Engineering – Contribute directly to the codebase, participate in code reviews, and uphold engineering best practices.
• Operational Excellence – Own observability, monitoring, alerting, and performance tracking to ensure system health and continuous improvement.
• Data & Performance Insights – Leverage analytics and system metrics to optimize fraud detection performance and inform future enhancements.

The Qualities That Set You Apart

• Technical Leader – You combine strong backend expertise with the ability to guide teams through complex engineering challenges.
• Systems Thinker – You design scalable, distributed systems with a deep understanding of data flow, reliability, and performance.
• Hands-On Builder – You’re comfortable diving into code while leading others, setting the standard for engineering excellence.
• Cross-Functional Partner – You communicate effectively with Product, CS, and GTM, aligning technical execution with business impact.
• Quality & Ownership Driven – You take full responsibility for your systems—from architecture to production reliability.
• Data-Oriented Problem Solver – You leverage data and analytics to drive decisions and continuously improve system outcomes.
• Calm in Complexity – You bring structure to ambiguity and thrive in fast-paced, evolving environments.

Your Background

• 5+ years of hands-on experience with Java (Spring Boot preferred)
• 2+ years in an engineering management or team lead role
• Strong experience building and operating backend systems in production
• Proven expertise with distributed systems, messaging systems (Kafka), and databases
• Experience working cross-functionally with Product and business teams
• Strong communication and leadership skills

Nice to have:

• Familiarity with graph databases (Neo4j)
• Experience with data-driven or analytics-heavy products

Why Incode?

• Mission with Meaning – Shape how billions of people prove identity—safely, simply, and ethically.
• Rocket-Ship Growth – Join at an inflection point where your strategies will compound in value for years.
• Elite Team & Backing – Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category.
• Ownership & Autonomy – Operate like a founder with the resources of a unicorn.
• Global Impact – Every program you launch will reverberate across industries and continents.

Ready to ignite the future of trust?

Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum.

About Incode

Incode is a Series B unicorn ($1.25 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast—and we need a product-marketing leader who can turn breakthrough technology into a category-defining narrative.

The Impact You’ll Make

As our QA Automation Engineer, you will be the guardian of quality across our Native platforms. You’ll design, build, and maintain robust automated test frameworks specifically for mobile applications, while applying meticulous manual testing to ensure seamless and reliable user experiences on both iOS and Android. Your work will safeguard trust in our native products by proactively identifying issues, validating performance across devices, and collaborating closely with developers, designers, and product teams to embed quality at every stage of development. This role demands both technical expertise in native environments and a strong sense of ownership—you will be a key driver of confidence and excellence in every mobile release.

What You’ll Own & Drive

• Automation Framework Development – Design, implement, and scale robust test automation systems for API, web, and mobile applications.
• Comprehensive Test Coverage – Write and maintain clear test cases, combining automated and manual approaches to validate end-to-end functionality.
• Cross-Functional Collaboration – Partner closely with developers, product managers, QA peers, and DevOps to align on quality objectives and streamline delivery.
• CI/CD Integration – Embed automated testing into continuous integration pipelines, ensuring rapid and reliable releases.
• Defect Prevention & Resolution – Detect issues early, debug failures efficiently, and provide actionable insights that improve system resilience.
• Customer-Centric Quality – Validate features against user needs and real-world conditions, ensuring every deliverable builds trust.
• Process Ownership – Independently manage testing cycles for assigned projects, balancing speed with thoroughness.
• Knowledge Sharing & Enablement – Contribute to QA best practices, mentoring teammates, and raising the quality bar across the organization.

The Qualities That Set You Apart

• Automation Champion – You’re fluent in frameworks like Appium or WebdriverIO and you write elegant, maintainable scripts.
• Problem Solver at Scale – You thrive on debugging complex systems and building automation that adapts to growth.
• DevOps-Aligned Tester – You understand CI/CD pipelines, Git workflows, and the role automation plays in continuous delivery.
• Collaborative Partner – You communicate with clarity, bridging technical and non-technical audiences to keep quality visible and aligned.
• Curious & Proactive – You constantly look for ways to improve coverage, optimize workflows, and anticipate risks before they impact users.
• Independent & Accountable – You can drive projects forward autonomously while owning outcomes with pride.

Your Background

• 4+ years of software testing experience, with a strong focus on native applications automation.
• Proven hands-on expertise with test Appium framework.
• Experience working with cloud based device farms such as Sauce Labs and LambdaTest
• Strong scripting ability in Java, JavaScript, or similar languages.
• Solid experience in API testing using automation tools such as RestAssured.
• Familiarity with CI/CD pipelines (GitHub, GitLab, or similar).
• Proficiency with Git for version control and collaborative code management.
• Demonstrated success in cross-functional collaboration across development, QA, product, and DevOps.
• Experience working with SDKs in testing environments.
• Excellent analytical, debugging, and communication skills.
• Extensive API testing experience using automation frameworks (e.g., RestAssured) to ensure backend functionality and integrations.

• Experience with performance testing tools (e.g., Gatling, JMeter) is a plus.
• Exposure to cloud environments (AWS, Azure) and testing in distributed systems.

Why Incode?

• Mission with Meaning – Shape how billions of people prove identity—safely, simply, and ethically.
• Rocket-Ship Growth – Join at an inflection point where your strategies will compound in value for years.
• Elite Team & Backing – Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category.
• Ownership & Autonomy – Operate like a founder with the resources of a unicorn.
• Global Impact – Every program you launch will reverberate across industries and continents.

Ready to ignite the future of trust?

Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum.

About Incode

Incode is a Series B unicorn ($1.25 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast—and we need a product-marketing leader who can turn breakthrough technology into a category-defining narrative.

The Impact You’ll Make

As a Senior DevOps Engineer at Incode, you will be the backbone of our cloud infrastructure. You’ll architect and evolve scalable, cloud-native systems that power secure and seamless identity experiences, leveraging Kubernetes, Terraform, and AWS. Your work will accelerate deployments, fortify monitoring and observability, and ensure reliability at global scale. Partnering closely with our developers, you’ll transform complex challenges into resilient, automated solutions that keep our applications highly available and performant. You will be a key enabler of speed, trust, and innovation—driving how Incode builds, delivers, and scales AI-driven identity verification for the world.

What You’ll Own & Drive

• Cloud-Native Infrastructure – Design, implement, and maintain Kubernetes-based environments that deliver scalability, resilience, and security.
• Infrastructure as Code (IaC) – Implement and manage Terraform-driven automation to ensure consistency, repeatability, and reliability across all client deployments.
• Production Reliability – Troubleshoot and resolve issues in live environments, minimizing downtime and ensuring seamless customer experiences.
• Monitoring & Logging – Build and optimize observability solutions with Prometheus, Loki, ELK, or similar stacks, tailoring systems to business and performance needs.
• Engineering Standards – Contribute to and refine internal best practices, methodologies, and automation frameworks that elevate the DevOps culture.
• Continuous Innovation – Stay on top of AWS and DevOps advancements, introducing new tools and approaches that enhance speed, efficiency, and scalability.

The Qualities That Set You Apart

• Cloud-Native Builder – You bring proven expertise in designing, deploying, and managing applications on Kubernetes, with a deep understanding of its architecture and core concepts.
• Infrastructure as Code Champion – You’re highly skilled with Terraform, driving automation and consistency across complex environments.
• Pipeline Innovator – You have hands-on experience implementing and optimizing CI/CD workflows using GitLab CI/CD or GitHub Actions, accelerating delivery while ensuring quality.
• AWS Practitioner – You possess a strong command of core AWS services (EC2, VPC, S3, IAM, etc.) and know how to leverage them for scalable, secure solutions.
• Systems & Networking Thinker – You understand networking fundamentals—TCP/IP, DNS, HTTP/S—and apply them to build reliable, high-performance systems.
• Clear Communicator – You excel at translating technical solutions into language that resonates with both technical peers and non-technical stakeholders.

Your Background

• Proven experience as a DevOps Engineer or in a similar role.
• Hands-on experience deploying and managing Kubernetes-based applications.
• Strong expertise in Terraform and infrastructure automation.
• Experience designing and implementing CI/CD pipelines with GitLab CI/CD or GitHub Actions.
• Solid understanding of AWS services including EC2, VPC, S3, IAM, and related offerings.
• Knowledge of networking protocols and best practices (TCP/IP, DNS, HTTP/S).
• Strong written and verbal communication skills, with the ability to present technical solutions effectively.

Why Incode?

• Mission with Meaning – Shape how billions of people prove identity—safely, simply, and ethically.
• Rocket-Ship Growth – Join at an inflection point where your strategies will compound in value for years.
• Elite Team & Backing – Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category.
• Ownership & Autonomy – Operate like a founder with the resources of a unicorn.
• Global Impact – Every program you launch will reverberate across industries and continents.

Ready to ignite the future of trust?

Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum.

About Incode

Incode is a Series B unicorn ($1.25 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast—and we need a product-marketing leader who can turn breakthrough technology into a category-defining narrative.

The Impact You’ll Make

As a Senior Site Reliability Engineer at Incode, you will be the backbone of our cloud infrastructure. You’ll architect and evolve scalable, cloud-native systems that power secure and seamless identity experiences, leveraging Kubernetes, Terraform, and AWS. Your work will accelerate deployments, fortify monitoring and observability, and ensure reliability at global scale. Partnering closely with our developers, you’ll transform complex challenges into resilient, automated solutions that keep our applications highly available and performant. You will be a key enabler of speed, trust, and innovation—driving how Incode builds, delivers, and scales AI-driven identity verification for the world.

What You’ll Own & Drive

• Cloud-Native Infrastructure – Design, implement, and maintain Kubernetes-based environments that deliver scalability, resilience, and security.
• Infrastructure as Code (IaC) – Implement and manage Terraform-driven automation to ensure consistency, repeatability, and reliability across all client deployments.
• Production Reliability – Troubleshoot and resolve issues in live environments, minimizing downtime and ensuring seamless customer experiences.
• Monitoring & Logging – Build and optimize observability solutions with Prometheus, Loki, ELK, or similar stacks, tailoring systems to business and performance needs.
• Engineering Standards – Contribute to and refine internal best practices, methodologies, and automation frameworks that elevate the DevOps culture.
• Continuous Innovation – Stay on top of AWS and DevOps advancements, introducing new tools and approaches that enhance speed, efficiency, and scalability.

The Qualities That Set You Apart

• Cloud-Native Builder – You bring proven expertise in designing, deploying, and managing applications on Kubernetes, with a deep understanding of its architecture and core concepts.
• Infrastructure as Code Champion – You’re highly skilled with Terraform, driving automation and consistency across complex environments.
• Pipeline Innovator – You have hands-on experience implementing and optimizing CI/CD workflows using GitLab CI/CD or GitHub Actions, accelerating delivery while ensuring quality.
• AWS Practitioner – You possess a strong command of core AWS services (EC2, VPC, S3, IAM, etc.) and know how to leverage them for scalable, secure solutions.
• Systems & Networking Thinker – You understand networking fundamentals—TCP/IP, DNS, HTTP/S—and apply them to build reliable, high-performance systems.
• Clear Communicator – You excel at translating technical solutions into language that resonates with both technical peers and non-technical stakeholders.

Your Background

• Proven experience as a Site Reliability Engineer / DevOps Engineer or in a similar role.
• Hands-on experience deploying and managing Kubernetes-based applications.
• Strong expertise in Terraform and infrastructure automation.
• Experience designing and implementing CI/CD pipelines with GitLab CI/CD or GitHub Actions.
• Solid understanding of AWS services including EC2, VPC, S3, IAM, and related offerings.
• Knowledge of networking protocols and best practices (TCP/IP, DNS, HTTP/S).
• Strong written and verbal communication skills, with the ability to present technical solutions effectively.

Why Incode?

• Mission with Meaning – Shape how billions of people prove identity—safely, simply, and ethically.
• Rocket-Ship Growth – Join at an inflection point where your strategies will compound in value for years.
• Elite Team & Backing – Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category.
• Ownership & Autonomy – Operate like a founder with the resources of a unicorn.
• Global Impact – Every program you launch will reverberate across industries and continents.

Ready to ignite the future of trust?

Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum.

The Corporate IT department is seeking a Senior DevOps Engineer to lead infrastructure automation, reliability, and scalability initiatives across our multi‑cloud, multi‑region environments. This position requires deep hands‑on experience with AWS, Kubernetes, containerization, and DevOps automation practices.

You’ll work in a dynamic and fast‑moving environment where priorities can shift quickly — flexibility, ownership, and problem‑solving under changing conditions are key to success.

✅ Responsibilities:

✔️Cloud Infrastructure & Automation: 

• Architect, deploy, and manage scalable environments in AWS and Azure within multi‑tenant, multi‑account structures.
• Implement Infrastructure as Code (IaC) using Terraform, Ansible, and GitOps frameworks such as Flux.

✔️Kubernetes & Container Platform Operations: 

• Operate and optimize Kubernetes clusters for security, scalability, and reliability.
• Manage components like Istio (service mesh), Kyverno (policy enforcement), Calico (networking and security), and Spegel (image distribution).

✔️CI/CD and Deployment Pipelines:

• Build and improve CI/CD pipelines to ensure consistent, automated delivery across development and production.
• Integrate container image lifecycle management and GitOps deployment workflows.

✔️Traffic Management & Load Balancing:

• Design and maintain traffic routing and service mesh configurations to achieve high availability and low latency. 
• Support load balancing strategies for distributed and multi‑region applications.

✔️Security & Secret Management:

• Own secret management and identity integration using HashiCorp Vault and AWS Secrets Manager.
• Establish secure practices for secret distribution, access control, and auditing.

✔️Monitoring, Observability & Backups:

• Extend observability coverage with Prometheus, Grafana, and VictoriaMetrics.
• Ensure reliable backup, restore, and disaster recovery mechanisms for critical systems.

✔️Collaboration, Adaptability & Mentoring:

• Cooperate with other DevOps and system engineers to align workflows and support cross‑functional goals.
• Stay adaptable — priorities may shift rapidly as new critical initiatives arise.
• Share best practices, create technical documentation, and mentor teammates in DevOps culture and tools.

✅ Requirements:

✔️5+ years in DevOps, Site Reliability, or Infrastructure Engineering roles.

✔️Advanced knowledge of Kubernetes (operations, networking, policy, and automation).

✔️Expertise in Docker, Terraform, Ansible, and scripting (Bash, Python, or Go).

✔️Proven experience managing multi‑account or multi‑region AWS environments.

✔️Deep understanding of traffic routing, ingress, and service mesh (Istio, Envoy).

✔️Strong expertise with HashiCorp Vault and AWS Secrets Manager.

✔️Familiarity with GitOps principles (Flux, ArgoCD).

✔️Excellent troubleshooting, communication, and cross‑team collaboration skills.

✔️Comfortable working in a fast‑paced, ever‑changing environment with shifting priorities.

✅ Nice to Have:

✔️Exposure to FinOps and cost optimization in cloud environments.

✔️Experience with compliance frameworks (SOC2, ISO 27001, PCI DSS).

✔️Familiarity with Azure DevOps or Bicep/ARM templates.

We are looking for a skilled Senior DevOps Engineer in our office in Serbia, Belgrade.

✅ Responsibilities:

• Multi-CDN & Edge Management: Manage and optimize Edge Services across multiple providers, including Cloudflare, Fastly, and Gcore. This includes configuring DNS, CDN, Edge Computing (Snippets/Workers), Access Control, and WAF policies.
• Provider-Agnostic Resilience: Design and implement cloud-agnostic failover strategies and high-availability solutions to ensure service continuity, preventing vendor lock-in and dependency on a single provider.
• Traffic & Performance Engineering: Monitor and fine-tune HTTP traffic handling, global load balancing (GSLB), and caching strategies to minimize latency and optimize content delivery at a global scale.
• Mass Domain & SSL Management: Orchestrate configurations for a large-scale domain portfolio, including automated SSL/TLS provisioning and unified security policy enforcement across different platforms.
• Advanced Infrastructure as Code (IaC): Maintain reusable and scalable configurations using Terraform or OpenTofu to manage diverse provider environments, ensuring infrastructure is auditable and consistent.
• Security & Web Protection: Collaborate with security teams to implement robust Rate Limiting, DDoS mitigation, and Bot Management across the network and application layers.
• Observability & Incident Response: Participate in on-call rotations, perform root cause analysis (RCA), and tune performance for both edge and application layers using centralized monitoring tools.
• CI/CD & Automation: Integrate edge configuration changes into CI/CD pipelines, automating deployments and ensuring rigorous testing of infrastructure changes.

✅ Must Have:

• 2+ years in DevOps, Site Reliability, or related roles with a focus on Cloudflare services.
• Solid understanding of HTTP protocol, caching principles, and CDN concepts.
• Experience managing Cloudflare DNS, Firewall Rules, Page Rules, Workers, and related services.
• Strong knowledge of Nginx (or similar: Envoy, HAProxy) for reverse proxy and load balancing.
• Proficiency with Infrastructure as Code concepts and practical experience with Terraform.
• Understanding of networking fundamentals including TCP/IP, routing, and security best practices.
• Experience working with Linux environments and scripting (Bash, Python, or similar).
  
  

✅ Nice to Have:

• Experience with Cloudflare Enterprise features (Argo, advanced caching, Cloudflare Workers KV).
• Experience with performance testing and analysis tools for CDN and edge optimization.
• Familiarity with container orchestration systems (Kubernetes).
• Experience with CI/CD systems (GitLab CI, Jenkins).
• Basic security knowledge (SSL management, security headers).

❗️ Important – On-Site Role❗️

This is an on-site position for our office in Belgrade, Serbia.

Remote or hybrid arrangements are NOT available. Candidates must already be in the location or be willing to relocate. The relocation support will be provided if needed.

We are looking for an Access Administrator who will be responsible for managing user access to company systems and data, ensuring security and compliance with information security requirements.

✅ Responsibilities: 
Access Management: 
✔ Manage user accounts, including creating, modifying, and deleting accounts. 
✔ Ensure appropriate access levels are granted to employees based on their roles and job responsibilities. 
✔ Conduct regular audits of user accounts to identify and eliminate excessive or outdated access rights. 
✔ Implement and maintain access control policies to enhance security.

Monitoring and Analysis:
✔ Continuously monitor user access activities to systems and data. 
✔ Analyze incidents related to access violations and respond promptly. 
✔ Identify and analyze potential threats and vulnerabilities in access management systems.

Incident Response: 
✔ Respond to and investigate incidents related to access control violations. 
✔ Escalate incidents to other teams as necessary. 
✔ Assist in coordinating incident response efforts and provide documentation of incidents.

Reporting, Documentation, and Continuous Improvement:
✔ Maintain accurate and detailed records of access management actions and steps taken. 
✔ Prepare reports on incidents and access audits. 
✔ Suggest improvements to access management processes. 
✔ Participate in post-incident reviews and propose enhancements.

✅ Requirements:
✔ 1-2 years of experience in access management, account administration, or information security roles.
✔ Understanding of access management principles and best practices in information security.
✔ Excellent written and verbal communication skills. Ability to clearly and effectively convey complex security concepts to employees at all levels. 
✔ Strong analytical and problem-solving skills. 
✔ Experience with identity and access management (IAM) systems and other security technologies. 
✔ Skills in working with access monitoring and management tools such as Active Directory, LDAP, and similar systems. 

✅ Nice-to-Have:
✔ A Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field. 
✔ Knowledge of regulatory requirements and standards such as ISO27001, ISO27701, PCI DSS, GDPR, and others. 
✔ Experience in automating access management tasks and writing scripts to improve processes. 
✔ Certifications in access management or information security, such as CISSP, CISM, or similar. 
✔ Experience working with the Okta access management platform is a strong plus.

✅ We offer excellent benefits, including but not limited to:

🏢 Modern office in New Belgrade.

🏝 24 vacation days annually.

🤒 6 sick days without medical certificate.

🏥 Premium Health Insurance (coverage up to 5,000 EUR annually).

🎉 Special occasion gifts: birthday, wedding, newborn.

📚 Learning & Development budget (for conferences, courses and certifications).

🌍 Corporate events: international parties, team buildings, activities.

📈 Career growth opportunities in a fast-growing company.

✈️ Relocation package for international candidates.

🏋️ Sports package (FitPass membership).

🗣️ Language classes: Serbian & English (company-covered).

At JetBrains, code is our passion. For over 26 years, we’ve been striving to make the most effective developer tools on earth. By automating routine checks and corrections, our tools speed up coding and software development, freeing you to grow, discover, and create.

WebStorm is JetBrains’ IDE for JavaScript and TypeScript, used by developers building modern web and Node.js applications.

We are now looking for a passionate, creative, and open-minded Product Marketing Manager to drive marketing activities for WebStorm and the broader web ecosystem. In this role, you will support WebStorm’s marketing efforts by shaping positioning and messaging, supporting go-to-market launches, and collaborating with cross-functional teams to bring clear, developer-focused stories to market.

Responsibilities

Positioning and messaging:

• Own and evolve WebStorm’s positioning and messaging, keeping it consistent across channels and aligned with product and business strategy.
• Translate product strengths into clear, developer-focused narratives and key messages for campaigns, launches, and content.

Campaigns and marketing execution:

• Lead go-to-market planning for releases and key initiatives, defining the plan, aligning stakeholders, and driving execution end to end.
• Create launch-ready assets for core channels (website updates, release posts, newsletters, and enablement-style materials), ensuring quality and consistency.

• Maintain a content release calendar and ensure marketing activities are delivered on time.

Market and customer insights:

• Gather and synthesize market and customer insights, turning them into actionable recommendations for messaging, content priorities, and go-to-market decisions.
• Track performance of key marketing activities and use insights to iterate and improve outcomes.

Cross-functional collaboration:

• Partner closely with Product, Developer Advocacy, Research, Sales, and Marketing teams to keep priorities aligned and execution smooth.
• Drive the creation of high-quality product-related content and materials with cross-functional partners.

We’ll be happy to have you on our team if you:

• Have at least three years of experience in marketing or product marketing, ideally in software development or tech.
• Are fluent in English with excellent communication skills.
• Can craft and execute strategic marketing initiatives with measurable outcomes.
• Possess an analytical mindset with the ability to derive insights from data and optimize performance.
• Are creative and innovative in your marketing strategies, with a results-driven approach.
• Are self-motivated and organized, with a track record of delivering impactful projects on time and within budget.

We’d be especially thrilled if you:

• Are experienced with B2B or technical products.
• Have hands-on coding experience and interest in modern web development.
• Understand developer audiences and communities.

#LI-OR1

RETENTION STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a Driven and Results-Oriented Retention Strategist to join our team.

The Retention Strategist at Common Thread Collective (CTC) plays a critical leadership role in guiding our clients toward sustainable and scalable growth. This position is all about owning ensuring revenue is delivered predictably for the business through retention marketing efforts —using data-backed insights to build forecasts, shape strategic direction, and ensure consistent performance delivery. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your role isn't limited to email strategy—you're a key partner to our clients on Customer Retention. You proactively communicate the rationale behind our approach and connect the dots between forecasts and the emails/sms/direct mail etc that are sent out. That level of clarity builds confidence and deepens trust, ensuring our clients feel supported and understood every step of the way.

You stand as a zealous advocate and representative of CTC's unique approach to retention and its accompanying tools.

 As a Retention Strategist, you lead with precision and vision, ensuring that every initiative meets the highest standards of execution and effectiveness.

You thrive on challenges, take ownership of outcomes, and are committed to building, optimizing, and scaling high-performance marketing strategies. We embrace the mantra, "Everyday in Everyplay, Count on Me," meaning we take full responsibility, drive excellence, and always deliver results.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

CUSTOMER RETENTION STRATEGIST 

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a highly driven and performance-oriented Customer Retention Strategist to join our team.

In this position at Common Thread Collective (CTC), you will play a pivotal strategic role, guiding our clients toward durable, scalable growth. Your core responsibility is to deliver steady and reliable revenue through retention-focused initiatives—using data-backed insights to build accurate forecasts, shape strategic direction, and ensure consistent performance. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your impact goes far beyond managing email programs—you operate as a trusted advisor to our clients across all areas of retention strategy. You clearly communicate the rationale behind our decisions, connecting forecasting insights to the email, SMS, direct mail, and other retention touchpoints we activate. Your clarity strengthens client trust and deepens alignment throughout the partnership.

You also act as a strong advocate for CTC’s unique retention methodology and the tools that support it.

As a Customer Retention Strategist, you lead with precision and purpose, ensuring every initiative is executed to the highest standard and tightly aligned with client objectives.

You thrive on solving complex challenges, take complete ownership of outcomes, and are committed to developing, enhancing, and scaling high-impact retention programs. We embody the principle “Everyday in Every Play, Count on Me”—embracing accountability, striving for excellence, and consistently delivering results that matter.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements.
  
  

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

We are looking for a talented and experienced Solution Architect to join our tech team and drive high-level technical decision-making across our products.

✅ Responsibilities:

✔️ Identify bottlenecks in infrastructure and optimize system performance;

✔️ Design fault-tolerant systems and implement disaster recovery strategies;

✔️ Enforce security standards for applications and infrastructure;

✔️ Review substantial changes and design documents, and propose better solutions and best practices for faster and scalable applications;

✔️ Optimize cloud and on-premise resources for cost-efficiency and scalability;

✔️ Help implement the long-term roadmap of the organization’s IT infrastructure;

✔️ Support automation testing, deployment, and monitoring processes to accelerate software delivery;

✔️ Evaluate and recommend architectural improvements, such as transitioning to microservices and micro-frontend architecture.

✅ Requirements:

✔️ Bachelor's, Master's, or higher degree in Computer Engineering, Computer Science, Applied Mathematics, or any relevant field;

✔️ 10+ years of experience in Software Engineering and/or DevOps;

✔️ 5+ years hands-on experience in cloud technologies (ideally AWS);

✔️ Extensive hands-on experience with K8s and containers, infrastructure, and system design, SQL and NoSQL databases, storage, caching, and logging;

✔️ Proven work on scalable, fast, resilient system designs.

✅ We offer excellent benefits, including but not limited to:

🏢 Modern office in New Belgrade;

🏝 24 vacation days annually;

🤒 6 sick days without medical certificate;

🏥 Premium Health Insurance (coverage up to 5,000 EUR annually);

🎉 Special occasion gifts: birthday, wedding, newborn;

📚 Learning & Development budget (for conferences, courses and certifications);

🌍 Corporate events: international parties, team buildings, activities;

📈 Career growth opportunities in a fast-growing company;

✈️ Relocation package for international candidates;

🏋️ Sports package (FitPass membership);

🗣️ Language classes: Serbian & English (company-covered).

We are looking for an Employer Branding & Internal Communications Expert who will play a key role in strengthening our internal culture, enhancing the employee experience, and supporting the growth of our employer brand. This role combines ownership of internal employer branding initiatives with active involvement in internal communications and new brand development projects.

Key Responsibilities:

Internal Employer Branding & Engagement:

• Own and develop internal employer branding projects aimed at increasing employee engagement and brand advocacy.
• Manage and evolve the Referral Program, driving participation and optimizing processes.
• Coordinate initiatives to encourage and manage Glassdoor and other review platform activity, promoting authentic employee feedback.
• Lead and promote the internal program to gather and implement employee-driven process improvements.

Internal Communications:

• Support the development and execution of internal communication strategies that align employees around company goals and culture.
• Maintain a consistent tone of voice and visual identity across all internal communication touchpoints.
• Help measure communication impact and continuously improve how we connect and inform employees.

Brand Creation & Development:

• Contribute to brand identity development, storytelling, and positioning to ensure consistent representation across internal and external audiences.
• Participate in creative campaigns and cross-functional projects that shape the company’s overall employer value proposition (EVP).

Requirements:

• 4+ years of experience in employer branding, internal communications, marketing, or HR projects.
• Strong project management and communication skills.
• Creativity and initiative — able to generate and implement new ideas to improve employee experience.
• Experience working with cross-functional teams and managing multiple projects simultaneously.
• Fluency in English (both written and spoken).
• Russian language is required
• Role based in Belgrade, Serbia.

We offer excellent benefits, including but not limited to:

• Generous paid vacation and sick leave to support work-life balance
• Comprehensive private health insurance for your peace of mind
• Competitive compensation packages that reflect your skills and impact
• Modern, well-located offices designed for comfort and collaboration
• Clear opportunities for career advancement and personal growth
• Ongoing learning and development programs to support your goals
• Regular team events and wellness initiatives to keep you connected and energized

At JetBrains, we create tools that are supposed to make software development fun and productive. As is known, the top fun in the development process comes from authoring build files—a unique combination of guesswork and riddle solving. With Amper, we want to eliminate all that and create a build tool that just gets out of the way. 

Amper is the next-generation build tool for the JVM and the Kotlin ecosystem. It aims to make simple things easy while giving enough power to build tomorrow's Enterprise JVM applications. 

The first experimental version of Amper was released at the end of 2023. Since then, we have been constantly iterating based on user feedback and evolving the tool, and presented it at the KotlinConf 2024.

We’re looking for an Amper Project Lead to take full engineering ownership of Amper. You’ll connect the dots and create an experience from the IDE to the build configuration language to shape how JVM applications are built. Along with a stream of algorithmic puzzles, architectural design, integration with the underlying OSes, and toolchains. Whether you are an expert with an in-depth understanding of specific areas or a specialist with a broad knowledge of technical areas, you’ll find a good fit!

You’ll work closely with Engineering, Developer Advocacy, and Marketing to define the product’s value proposition, define the features, implement it, get first users, and scale up.

In this role, you will:

• Provide technical leadership of the Amper team
• Evaluate available options for design and implementation, and solve them with the team – from IDE starters to incremental compilation
• Create, test, and implement a go-to-market strategy for Amper

We’re looking for someone who:

• Have a strong technical background and at least 5 years of Java/Kotlin development experience
• Understand algorithms and data structures, and can apply them in your daily work.
• Has a strong understanding of build systems
• Has experience in hiring, people/team, and project management

We’d be especially thrilled if you have:

• Experience in developer tools, compilers, programming languages, emerging tech R&D teams, or startups
• Experience and track record in the open source community
• A history of working on advanced technologies.

Why join JetBrains?

• Strong base salary. We offer competitive pay that reflects your skills and experience.
• Flexible work location. Enjoy the freedom to work from home or from the office.
• Remote work. Spend up to 30 days per year working remotely from abroad.
• Extra time off. More days to relax, recharge, and do the things you love.
• Medical insurance allowance. Enjoy peace of mind for you and your family.
• Learning and development opportunities. Access to conferences, courses, and language classes.
• Language classes. Pick up the local language or sharpen your English skills.
• Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
• Mental health support. To help you feel your best, we provide easy access to professional mental health services.
• Sports benefit. Enjoy an on-site gym or sports club stipend.
• Internal events. Join company-wide celebrations and team gatherings.

*Some benefits may vary depending on location.

#LI-DNI

• Partner with Sales stakeholders to define analytical requirements, metrics, and KPIs, and identify opportunities for improvement.
• Develop and maintain dashboards, reports, and visualizations that provide timely and actionable insights.
• Analyze revenue streams and contribute to forecasting using statistical, heuristic, or machine learning approaches.
• Perform exploratory and ad hoc analyses to support decision-making across Sales and related teams.
• Collaborate with data engineers to design and implement data marts, reporting layers, and ETL pipelines; contribute to our dbt-based analytics infrastructure.
• Support Sales Development and Lead Generation teams by analyzing experiments and campaign performance.
• Monitor data quality across reporting assets and work with data owners to resolve issues.
• Document metrics, dashboards, and data sources, and help stakeholders effectively use analytics tools.
• Promote self-service analytics by enabling teams to access and interpret data independently.

• Proven years of experience in a BI, data analysis, or similar analytical role.
• Strong SQL skills and experience with Python, R, or another relevant programming language.
• Experience with BI and visualization tools such as Tableau, Power BI, Qlik, DataLens, or similar.
• Understanding of data warehousing concepts, relational databases, and data processing workflows.
• Experience working with structured datasets and building reliable reporting solutions.
• Strong analytical thinking, attention to detail, and curiosity about data.
• Ability to communicate clearly with both technical and non-technical stakeholders.
• Professional working proficiency in English.

• Experience working with Sales, Marketing, or other go-to-market domains, especially in B2B environments.
• Hands-on experience building ETL pipelines and preparing datasets for analytics.
• Experience working with dbt or similar data transformation tools.
• Familiarity with data governance and data quality practices.

#LI-DNI