We're looking for an experienced seller to join the Tech vertical of our Large Customer Sales team. As a Senior Client Partner, you will be responsible for forming relationships with key brands and agencies while ensuring they meet their business objectives using Reddit's advertising suite.

This role is required to be based in New York City, San Francisco, or Seattle.

Responsibilities:

• Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year revenue growth
• Proactively construct upfront and joint business plans with top clients
• Establish mutually beneficial relationships with new clients, educating them on Reddit and the Reddit ads platform
• Leverage agency and client direct relationships to identify new buyers of Reddit advertising products
• Leverage data from internal and external sources to inform client strategies and pitch proposals
• Consistently meet deadlines for all projects, ensuring that clients receive the highest level of customer service
• Act as an internal lead by actively volunteering in team meetings and Reddit special projects
• Own client meetings from agenda to final presentation, instilling confidence and setting all interactions up for success by appropriately setting client expectations, identifying outcomes, and communicating clear next steps
• Act as the primary point of contact for clients to communicate major platform updates, releases, changes, and/or opportunities that will deepen or expand the relationship
• Provide strategic, proactive, and consultative advice to clients in order to uplevel and grow the relationship
• Persistently explore and uncover the needs of your clients, leveraging deep product knowledge to align their goals with new and unique opportunities on the platform
• Collaborate with Account Management and Ad Operations to meet and exceed clients’ marketing goals
• Shape Reddit’s ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders
• Provide thought leadership and act as a Reddit evangelist with partners and at industry events
• Share your industry, client, and product expertise by mentoring and training other team members
• Collaborate closely with other Client Partners and Account Managers to craft a cohesive strategy across shared accounts
• Build and leverage deep internal relationships, both within your direct team and cross-functionally, working together to deliver on client and business goals

Required Qualifications: 

• 8-10+ years of experience in digital media, with at least 3-5+ years of experience in sales, Consumer Tech or Retail client experience preferred
• Experience owning partnerships with complex enterprise tech organizations
• Proven experience managing relationships up through C-level executives
• Deep industry expertise in specific verticals, product types, and/or measurement solutions
• Deep existing relationships within the agency and client direct space
• Subject matter expertise in the social media landscape and native advertising
• Experience building and executing long-term account growth strategies
• Demonstrated top-performer achievement against sales targets
• Ability to lead special projects
• BA / BS degree or equivalent work experience

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave  

The Global Strategic Accounts (GSA) team is an essential and strategic group focused on the largest advertisers and agencies in the world to help them drive business growth powered by the best of Reddit.

We’re looking for a seasoned Account Manager to lead Reddit’s most strategic global partnerships (Tech) based in Seattle or LA.  As a Senior Account Manager, you’ll own one of Reddit’s largest global partnerships including agency and client-direct relationships partnering with your CP on driving measurable business outcomes and leading end to end execution of campaigns across various client KPIs. 

This role is required to be based out of Seattle or Los Angeles.

Responsibilities:

• Partner closely with Client Partners to understand each advertiser’s business model, strategic priorities, and performance KPIs, building strategies that align Reddit solutions to measurable outcomes
• Collaborate cross region & activate campaigns at global scale
• Manage and deepen relationships with agencies and direct clients, acting as a trusted advisor and industry expert
• Lead campaign onboarding, execution, pacing, optimizations, and wrap-up analyses
• Analyze campaign performance data to diagnose trends, identify optimization levers, and communicate clear recommendations that improve primary KPI
• Act as the internal lead for account operations: forecasting, revenue delivery, troubleshooting technical issues, and collaborating with Ad Ops to ensure seamless execution
• Educate clients and media agency partners on Reddit’s advertising capabilities, measurement approaches, creative best practices, and platform positioning
• Consult on both upper-funnel and direct response strategies, partnering with Client Partners to craft full-funnel media plans that ladder to client business goals
• Translate client feedback into actionable insights to influence product roadmap, measurement solutions, and performance offering evolution

Required Qualifications:

• 5-7 years of experience in advertising sales and account management
• Strong understanding of customer marketing funnel and traditional marketing ecosystem
• Strong collaborator
• Expertise with performance/direct response campaigns
• Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors
• Understanding of Digital measurement, tracking fundamentals and mobile measurement partners
• Tenacious and entrepreneurial approach to working through product, process, and client challenges
• Experience cultivating strong relationships with external partners
• Exceptional communication and interpersonal skills
• Ability to work in a fast-paced and unstructured work environment
• High attention to detail
• Proficiency in Excel preferred
• BA / BS degree or equivalent work experience

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave 

Deadline to apply: None. Applications will be reviewed on a rolling basis. 

SPS Global is seeking a detail-oriented and service-driven Mailroom Associate to support workplace operations and deliver a high-quality concierge experience. This role plays a key part in ensuring the smooth flow of mail, packages, document services, and office support functions within the business service center.

The ideal candidate is proactive, organized, and customer-focused, with the ability to manage multiple operational tasks while maintaining a professional and service-first approach.

Job Overview

The Mailroom Associate provides exceptional concierge and office services support across multiple operational areas, including mail processing, shipping and receiving, document services, and multifunction device (MFD) support.

This role ensures accurate handling of mail and packages, supports business service center operations, and maintains a consistent 5-star service experience for corporate employees and clients.

Reports To:
Client Services Supervisor, Client Services Manager, or equivalent leadership

What You’ll Do

Mail & Shipping Operations

• Receive inbound mail and packages and input details into chain-of-custody systems
• Sort and distribute mail and packages to company personnel
• Manage outgoing mail and shipping transactions
• Notify employees upon receipt of deliveries
• Serve as point of contact for mail and package inquiries

Document & Business Service Center Support

• Perform scanning, imaging, and light copy/print services
• Operate multifunction devices (MFDs), ensuring functionality and replenishing toner and paper
• Maintain the Business Service Center in a clean and organized manner

Office & Facilities Support

• Assist with meeting room and conference room setups
• Support office moves within assigned facilities
• Perform light maintenance and cleaning duties as needed

Customer Service & Operational Excellence

• Deliver 5-star customer service across all forms of communication
• Build professional relationships with employees and internal teams
• Maintain professionalism and composure when handling sensitive inquiries
• Proactively seek additional work during downtime
• Train backup personnel and provide guidance on procedures and policies
• Identify and respond to additional operational support needs

What We’re Looking For

Required

• High School Diploma or equivalent
• Ability to work flexible hours between 7:00 AM – 7:00 PM (8-hour shifts)
• Strong verbal and written communication skills
• Excellent customer service orientation
• Strong organizational and multitasking skills
• Basic computer proficiency and ability to learn new systems

Preferred

• 2+ years of experience in office services, mailroom, logistics, or customer service roles
• Working knowledge of multifunction devices (MFDs)
• Experience with shipping/receiving procedures and tracking systems

Competencies

• Strong communication skills
• Customer-first mindset with service excellence focus
• Attention to detail and operational accuracy
• Ability to multitask and prioritize effectively
• Independent work capability with strong accountability
• Problem-solving and analytical thinking
• Team-oriented with strong collaboration skills

Physical Requirements

• Ability to lift or move packages up to 40 lbs. or more frequently
• Ability to move materials using a wheeled cart with 60 lb capacity
• Ability to walk, bend, kneel, stand, and sit for extended periods
• Manual dexterity for operating office equipment

Travel:
None

About the Role:

Strategic Partnerships support PitchBook's strategic priorities through establishing third party relationships and delivering revenue, exposure, improved market penetration, and/or content to PitchBook. The team works closely with PitchBook’s Segments & Solutions, Direct Data, Product, Data Operations, Commercial, Marketing, Research, RevOps, Legal, and Finance teams to execute on partnership opportunities to maximize the growth of the PitchBook business. 

Partnerships are designed to extend PitchBook’s reach, establish relationships to improve the workflows of our clients, enrich PitchBook’s original data and research with differentiated content, and identify strategic investment opportunities. The Senior Partnerships Manager is responsible for the lifecycle of partnership management including the day-to-day management of a portfolio of existing partnerships which may include key channel partners, proactive outreach to prospective partners, and evaluating inbound partnership opportunities. This role works closely with Strategic Partnerships leadership to contribute to strategic objectives as they relate to partnership opportunities and with stakeholders across all other departments to define market landscape, assess competitive position, and identify potential partners. This role requires someone with a proactive approach to relationship management, ability to weigh partner interests against PitchBook's strategy, and an expertise in building relationships externally and internally within a cross-functional team environment. 

Primary Job Responsibilities:

• Lead partner sourcing efforts by identifying and evaluating new data, research, and capability providers aligned with business needs 
• Manage ongoing relationships with key partners, ensuring service quality and contract compliance, and proactively identify new potential partnership expansion opportunities 
• Oversee contract negotiations, renewals, and amendments in collaboration with Legal and Finance 
• Monitor partner performance and usage metrics to inform renewal decisions and identify optimization opportunities
• Suggest partnership marketing programs to expand key partnership opportunities and collaborate with Marketing and GTM teams to support partner-related campaigns and communications 
• Maintain a robust pipeline of potential partners and track industry trends to inform partner strategy
• Coordinate quarterly payment cycles and budget tracking for partner contracts
• Provide input into partner-related budgeting and forecasting processes 
• Support the vision and values of the company through role modeling and encouraging desired behaviors 
• Participate in various company initiatives and projects as requested 

Skills and Qualifications:

• Bachelor’s degree preferred 
• 7+ years of account management and/or business development experience
• 7+ years of experience working with financial services clients; experience with Investment Banking, Private Equity, Venture Capital, and Limited Partner clients a benefit  
• Domain expertise in at least one of PitchBook’s core capabilities (e.g. Funds & Benchmarking, Credit, Equity Research, etc.) 
• Prior experience with partnership/alliance licensing and go to market structures strongly preferred 
• Exceptional customer-facing skills and experience with key account relationships required
• Ability to gather and distill information from disparate sources to form strategic recommendations  
• Excellent verbal and written communication skills with a keen eye for detail
• Superior cross-team collaboration skills with a proven ability to coordinate with stakeholders across multiple teams and operate in a matrixed environment 
• Proficiency with the Microsoft Office suite (including Copilot) and the ability to pick up new systems and software easily  
• Must be authorized to work in the United States without the need for visa sponsorship now or in the future

Benefits + Compensation at PitchBook:

Physical Health            

• Comprehensive health benefits
• Additional medical wellness incentives 
• STD, LTD, AD&D, and life insurance

Emotional Health 

• Paid sabbatical program after four years
• Paid family and paternity leave 
• Annual educational stipend
• Ability to apply for tuition reimbursement
• CFA exam stipend 
• Robust training programs on industry and soft skills 
• Employee assistance program
• Generous allotment of vacation days, sick days, and volunteer days

Social Health 

• Matching gifts program
• Employee resource groups
• Subsidized emergency childcare  
• Dependent Care FSA
• Company-wide events
• Employee referral bonus program  
• Quarterly team building events

Financial Health 

• 401k match
• Shared ownership employee stock program 
• Monthly transportation stipend

*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment. 

Compensation

• Annual base salary: $140,000-$170,000
• Target annual bonus percentage: 10%

Working Conditions:

At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments—those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices—that simply can’t be replicated remotely. This role is expected to be in the office 5 days a week.

The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.

We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.

#LI-MS1

#LI-Onsite

About the Role:

Strategic Partnerships support PitchBook's strategic priorities through establishing third party relationships and delivering revenue, exposure, improved market penetration, and/or content to PitchBook. The team works closely with PitchBook’s Segments & Solutions, Direct Data, Product, Data Operations, Commercial, Marketing, Research, RevOps, Legal, and Finance teams to execute on partnership opportunities to maximize the growth of the PitchBook business. 

Partnerships are designed to extend PitchBook’s reach, establish relationships to improve the workflows of our clients, enrich PitchBook’s original data and research with differentiated content, and identify strategic investment opportunities. The Senior Partnerships Manager is responsible for the lifecycle of partnership management including the day-to-day management of a portfolio of existing partnerships which may include key channel partners, proactive outreach to prospective partners, and evaluating inbound partnership opportunities. This role works closely with Strategic Partnerships leadership to contribute to strategic objectives as they relate to partnership opportunities and with stakeholders across all other departments to define market landscape, assess competitive position, and identify potential partners. This role requires someone with a proactive approach to relationship management, ability to weigh partner interests against PitchBook's strategy, and an expertise in building relationships externally and internally within a cross-functional team environment. 

Primary Job Responsibilities:

• Lead partner sourcing efforts by identifying and evaluating new data, research, and capability providers aligned with business needs 
• Manage ongoing relationships with key partners, ensuring service quality and contract compliance, and proactively identify new potential partnership expansion opportunities 
• Oversee contract negotiations, renewals, and amendments in collaboration with Legal and Finance 
• Monitor partner performance and usage metrics to inform renewal decisions and identify optimization opportunities
• Suggest partnership marketing programs to expand key partnership opportunities and collaborate with Marketing and GTM teams to support partner-related campaigns and communications 
• Maintain a robust pipeline of potential partners and track industry trends to inform partner strategy
• Coordinate quarterly payment cycles and budget tracking for partner contracts
• Provide input into partner-related budgeting and forecasting processes 
• Support the vision and values of the company through role modeling and encouraging desired behaviors 
• Participate in various company initiatives and projects as requested 

Skills and Qualifications:

• Bachelor’s degree preferred 
• 7+ years of account management and/or business development experience
• 7+ years of experience working with financial services clients; experience with Investment Banking, Private Equity, Venture Capital, and Limited Partner clients a benefit  
• Domain expertise in at least one of PitchBook’s core capabilities (e.g. Funds & Benchmarking, Credit, Equity Research, etc.) 
• Prior experience with partnership/alliance licensing and go to market structures strongly preferred 
• Exceptional customer-facing skills and experience with key account relationships required
• Ability to gather and distill information from disparate sources to form strategic recommendations  
• Excellent verbal and written communication skills with a keen eye for detail
• Superior cross-team collaboration skills with a proven ability to coordinate with stakeholders across multiple teams and operate in a matrixed environment 
• Proficiency with the Microsoft Office suite (including Copilot) and the ability to pick up new systems and software easily  
• Must be authorized to work in the United States without the need for visa sponsorship now or in the future

Benefits + Compensation at PitchBook:

Physical Health            

• Comprehensive health benefits
• Additional medical wellness incentives 
• STD, LTD, AD&D, and life insurance

Emotional Health 

• Paid sabbatical program after four years
• Paid family and paternity leave 
• Annual educational stipend
• Ability to apply for tuition reimbursement
• CFA exam stipend 
• Robust training programs on industry and soft skills 
• Employee assistance program
• Generous allotment of vacation days, sick days, and volunteer days

Social Health 

• Matching gifts program
• Employee resource groups
• Subsidized emergency childcare  
• Dependent Care FSA
• Company-wide events
• Employee referral bonus program  
• Quarterly team building events

Financial Health 

• 401k match
• Shared ownership employee stock program 
• Monthly transportation stipend

*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment. 

Compensation

• Annual base salary: $140,000-$170,000
• Target annual bonus percentage: 10%

Working Conditions:

At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments—those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices—that simply can’t be replicated remotely. This role is expected to be in the office 5 days a week.

The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.

We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.

#LI-MS1

#LI-Onsite

About the Role:

Strategic Partnerships support PitchBook's strategic priorities through establishing third party relationships and delivering revenue, exposure, improved market penetration, and/or content to PitchBook. The team works closely with PitchBook’s Segments & Solutions, Direct Data, Product, Data Operations, Commercial, Marketing, Research, RevOps, Legal, and Finance teams to execute on partnership opportunities to maximize the growth of the PitchBook business. 

Partnerships are designed to extend PitchBook’s reach, establish relationships to improve the workflows of our clients, enrich PitchBook’s original data and research with differentiated content, and identify strategic investment opportunities. The Senior Partnerships Manager is responsible for the lifecycle of partnership management including the day-to-day management of a portfolio of existing partnerships which may include key channel partners, proactive outreach to prospective partners, and evaluating inbound partnership opportunities. This role works closely with Strategic Partnerships leadership to contribute to strategic objectives as they relate to partnership opportunities and with stakeholders across all other departments to define market landscape, assess competitive position, and identify potential partners. This role requires someone with a proactive approach to relationship management, ability to weigh partner interests against PitchBook's strategy, and an expertise in building relationships externally and internally within a cross-functional team environment. 

Primary Job Responsibilities:

• Lead partner sourcing efforts by identifying and evaluating new data, research, and capability providers aligned with business needs 
• Manage ongoing relationships with key partners, ensuring service quality and contract compliance, and proactively identify new potential partnership expansion opportunities 
• Oversee contract negotiations, renewals, and amendments in collaboration with Legal and Finance 
• Monitor partner performance and usage metrics to inform renewal decisions and identify optimization opportunities
• Suggest partnership marketing programs to expand key partnership opportunities and collaborate with Marketing and GTM teams to support partner-related campaigns and communications 
• Maintain a robust pipeline of potential partners and track industry trends to inform partner strategy
• Coordinate quarterly payment cycles and budget tracking for partner contracts
• Provide input into partner-related budgeting and forecasting processes 
• Support the vision and values of the company through role modeling and encouraging desired behaviors 
• Participate in various company initiatives and projects as requested 

Skills and Qualifications:

• Bachelor’s degree preferred 
• 7+ years of account management and/or business development experience
• 7+ years of experience working with financial services clients; experience with Investment Banking, Private Equity, Venture Capital, and Limited Partner clients a benefit  
• Domain expertise in at least one of PitchBook’s core capabilities (e.g. Funds & Benchmarking, Credit, Equity Research, etc.) 
• Prior experience with partnership/alliance licensing and go to market structures strongly preferred 
• Exceptional customer-facing skills and experience with key account relationships required
• Ability to gather and distill information from disparate sources to form strategic recommendations  
• Excellent verbal and written communication skills with a keen eye for detail
• Superior cross-team collaboration skills with a proven ability to coordinate with stakeholders across multiple teams and operate in a matrixed environment 
• Proficiency with the Microsoft Office suite (including Copilot) and the ability to pick up new systems and software easily  
• Must be authorized to work in the United States without the need for visa sponsorship now or in the future

Benefits + Compensation at PitchBook:

Physical Health            

• Comprehensive health benefits
• Additional medical wellness incentives 
• STD, LTD, AD&D, and life insurance

Emotional Health 

• Paid sabbatical program after four years
• Paid family and paternity leave 
• Annual educational stipend
• Ability to apply for tuition reimbursement
• CFA exam stipend 
• Robust training programs on industry and soft skills 
• Employee assistance program
• Generous allotment of vacation days, sick days, and volunteer days

Social Health 

• Matching gifts program
• Employee resource groups
• Subsidized emergency childcare  
• Dependent Care FSA
• Company-wide events
• Employee referral bonus program  
• Quarterly team building events

Financial Health 

• 401k match
• Shared ownership employee stock program 
• Monthly transportation stipend

*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment. 

Compensation

• Annual base salary: $140,000-$170,000
• Target annual bonus percentage: 10%

Working Conditions:

At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments—those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices—that simply can’t be replicated remotely. This role is expected to be in the office 5 days a week.

The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.

We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.

#LI-MS1

#LI-Onsite

About the Role:

Strategic Partnerships support PitchBook's strategic priorities through establishing third party relationships and delivering revenue, exposure, improved market penetration, and/or content to PitchBook. The team works closely with PitchBook’s Segments & Solutions, Direct Data, Product, Data Operations, Commercial, Marketing, Research, RevOps, Legal, and Finance teams to execute on partnership opportunities to maximize the growth of the PitchBook business. 

Partnerships are designed to extend PitchBook’s reach, establish relationships to improve the workflows of our clients, enrich PitchBook’s original data and research with differentiated content, and identify strategic investment opportunities. The Senior Partnerships Manager is responsible for the lifecycle of partnership management including the day-to-day management of a portfolio of existing partnerships which may include key channel partners, proactive outreach to prospective partners, and evaluating inbound partnership opportunities. This role works closely with Strategic Partnerships leadership to contribute to strategic objectives as they relate to partnership opportunities and with stakeholders across all other departments to define market landscape, assess competitive position, and identify potential partners. This role requires someone with a proactive approach to relationship management, ability to weigh partner interests against PitchBook's strategy, and an expertise in building relationships externally and internally within a cross-functional team environment. 

Primary Job Responsibilities:

• Lead partner sourcing efforts by identifying and evaluating new data, research, and capability providers aligned with business needs 
• Manage ongoing relationships with key partners, ensuring service quality and contract compliance, and proactively identify new potential partnership expansion opportunities 
• Oversee contract negotiations, renewals, and amendments in collaboration with Legal and Finance 
• Monitor partner performance and usage metrics to inform renewal decisions and identify optimization opportunities
• Suggest partnership marketing programs to expand key partnership opportunities and collaborate with Marketing and GTM teams to support partner-related campaigns and communications 
• Maintain a robust pipeline of potential partners and track industry trends to inform partner strategy
• Coordinate quarterly payment cycles and budget tracking for partner contracts
• Provide input into partner-related budgeting and forecasting processes 
• Support the vision and values of the company through role modeling and encouraging desired behaviors 
• Participate in various company initiatives and projects as requested 

Skills and Qualifications:

• Bachelor’s degree preferred 
• 7+ years of account management and/or business development experience
• 7+ years of experience working with financial services clients; experience with Investment Banking, Private Equity, Venture Capital, and Limited Partner clients a benefit  
• Domain expertise in at least one of PitchBook’s core capabilities (e.g. Funds & Benchmarking, Credit, Equity Research, etc.) 
• Prior experience with partnership/alliance licensing and go to market structures strongly preferred 
• Exceptional customer-facing skills and experience with key account relationships required
• Ability to gather and distill information from disparate sources to form strategic recommendations  
• Excellent verbal and written communication skills with a keen eye for detail
• Superior cross-team collaboration skills with a proven ability to coordinate with stakeholders across multiple teams and operate in a matrixed environment 
• Proficiency with the Microsoft Office suite (including Copilot) and the ability to pick up new systems and software easily  
• Must be authorized to work in the United States without the need for visa sponsorship now or in the future

Benefits + Compensation at PitchBook:

Physical Health            

• Comprehensive health benefits
• Additional medical wellness incentives 
• STD, LTD, AD&D, and life insurance

Emotional Health 

• Paid sabbatical program after four years
• Paid family and paternity leave 
• Annual educational stipend
• Ability to apply for tuition reimbursement
• CFA exam stipend 
• Robust training programs on industry and soft skills 
• Employee assistance program
• Generous allotment of vacation days, sick days, and volunteer days

Social Health 

• Matching gifts program
• Employee resource groups
• Subsidized emergency childcare  
• Dependent Care FSA
• Company-wide events
• Employee referral bonus program  
• Quarterly team building events

Financial Health 

• 401k match
• Shared ownership employee stock program 
• Monthly transportation stipend

*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment. 

Compensation

• Annual base salary: $140,000-$170,000
• Target annual bonus percentage: 10%

Working Conditions:

At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments—those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices—that simply can’t be replicated remotely. This role is expected to be in the office 5 days a week.

The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.

We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.

#LI-MS1

#LI-Onsite

As a TPM (Data Center) you will be responsible for;

• Partner directly with Engineering leaders to track and drive execution of critical initiatives across multiple engineering teams and TPMs
• Coordinate action items and program milestones from leadership meetings, ensuring accountability and timely delivery.
• Support teams in collecting and validating progress reports, metrics, and updates ahead of senior reviews to enable high-quality, streamlined discussions.
• Create and maintain program timelines, execution status to communicate progress and dependencies.
• Facilitate collaboration across hardware, software, and infrastructure teams to align on goals, deliverables, and timelines.
• Drive clarity and execution in ambiguous and complex environments by bringing structure, prioritization, and strong follow-through.

Qualifications;

• Strong background (10+ years) in Technical Program Management or Engineering Program Leadership.
• Demonstrated familiarity with Software (SW) and Data Center Hardware (DC HW) technologies.
• Excellent communication, stakeholder management, and cross-team coordination skills.
• Proficiency in project planning tools and tracking progress against complex timelines.
• Working knowledge of software development processes, Agile / SCRUM methodologies, and release cycles.
• Familiarity with data center operations, compute, networking, and storage infrastructure at scale.
• Proven ability to operate effectively in ambiguous, fast-paced environments while providing structure and driving program execution.

Salary Range: $160K-$350K

The actual salary offered is dependent on various factors including, but not limited to, location, the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience 

Note: This position is remote. However, the prospective candidate must be open to working during the customer's west coast (PST) hours.  

Build the Future with Us — EquipmentShare is Hiring a Dispatcher 

At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.

We’re hiring a Dispatcher at our rental facility in Seattle, WA, and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction.

Salary range: $19.50-30/hr. Factors including past experience and location may affect final compensation rate. Schedule: Monday to Friday, 7:00 AM to 5:00 PM, and offers overtime pay after working 40 hours. 

Primary Responsibilities

• Maintain high level of customer service with all customers 

• Coordinate and initiate customer dispatch requests and changes with sales team and other departments

• Coordinate and manage final dispatch responsibilities, scheduling drivers to pick up and deliver equipment to and from customers 

• Monitor drivers hours and scheduling for availability to cover delivery responsibilities 

Why EquipmentShare?

Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward.

We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special.

Perks & Benefits

• Monthly Family Dinner Night — We treat you and your family to dinner every month, because family comes first. (An employee favorite!) *restrictions apply
  
  
• Competitive compensation
  
  
• Full medical, dental, and vision coverage for full-time employees
  
  
• Generous PTO + paid holidays
  
  
• 401(k) + company match
  
  
• Tool and boot reimbursements (role dependent)
  
  
• Gym membership stipend + wellness programs (earn PTO and prizes!)
  
  
• Company events, food truck nights, and monthly team dinners
  
  
• 16 hours of paid volunteer time per year — give back to the community you call home
  
  
• Career advancement, leadership training, and professional development opportunities

• Access to industry leading diagnostic tools

About You

You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment.

We’re looking for people who:

• See challenges as opportunities
  
  
• Embrace change and continuous improvement
  
  
• Bring energy, effort, and optimism every day

Skills & Qualifications 

Required Skills/Abilities: 

• Effective oral and written communication skills with internal and external partners 

• Proficient with spreadsheets, email tools and comfortable with learning new technology 

• Excellent organizational, time management and multitasking skills

• Ability to work with all levels of personnel within the organization

• Strong technical aptitude and understanding of construction equipment and rental industry 

• At least 1-2 years general dispatch experience in the construction or manufacturing industry is highly desired

• Possess a valid driver’s license

Education and Experience:

• High School diploma, Trade school certificate preferred 

A Workplace For All

At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.

We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do.

EquipmentShare is an EOE M/F/D/V.

Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Payments Intelligence organization optimizes each of the billions of dollars of transactions processed by Stripe annually on behalf of our users, maximizing successful transactions while minimizing payment costs and fraud. We own products like Radar, Authorization Boost, and Disputes, building fast and scalable services and creating intuitive user experiences. We serve real-time predictions as part of Stripe’s payment infrastructure and architect controls that leverage ML to optimally manage users’ business.

What you’ll do

As a Product Lead on the Payments Intelligence team, you’ll be responsible for scoping, designing, and building intuitive features that help users maximize their revenue while minimizing their cost while shaping our intelligence platform. You will partner with many functions at Stripe, with the opportunity to both work on infrastructure/platform systems, as well as produce direct user-facing business impact.

Day to day you’ll be working closely with a team of engineers and data scientists. You’ll collaborate with peers in Design, Product Marketing, Partnerships and many others to craft the vision for our Payments Intelligence products. 

Responsibilities

• Develop the long-term vision and strategy for our Payments Intelligence products, prioritize accordingly, and create an execution roadmap
• Deeply understand our users’ needs by spending time with developers, sales, and support, and by observing patterns/trends across their feedback, the market, and our data
• Build and launch new capabilities and products that bring significant value to customers
• Set the pace, prioritization and execution for the team
• Work with a wide range of systems, processes and technologies to own and solve technical and product problems
• Collaborate with stakeholders across the organization such as Engineering, Design, Data Science, Marketing, Sales, Account Management, and Operations 
• Build and coach your team on best practices in defining product requirements and how to deliver against those requirements and the overall roadmap 

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements:

• Product Management experience: 10+ years of relevant experience
• 4+ years of experience managing Product Managers
• Strong business acumen: You enjoy digging into the details of how a business works, identifying how to make it better, and building product/technical solutions to do so
• Customer and Partner facing experience: You’re comfortable in front of customers or third-party collaborators, and have experience navigating customer conversations
• Operational savvy: You are strong operationally, capable of designing and driving a cross-functional team and process
• Analytical horsepower: You dig deep into the data, think from user first principles, and deliver the right results
• Crisp communicator: High attention to detail including precise and effective communications, including with external customers/partners
• Results-oriented: You enjoy doing whatever it takes to execute on complex projects 

About the team

The Product Security Data Platforms team is a newly established engineering team within Stripe Security. Our mission is to build the foundational infrastructure that provides our users with unprecedented visibility into the security posture of their Stripe integration. While Stripe is renowned for industry-leading payment protection, we are expanding our focus to provide a comprehensive security telemetry platform that helps businesses protect their entire digital ecosystem on Stripe.

As a founding member of this team, you will be architecting a large-scale customer-facing security data pipeline and presentation layer. Much like modern security observability platforms and data lakes that have transformed cloud infrastructure, we are building an API-first service that transforms massive streams of behavioral data into actionable security intelligence. This team operates at the intersection of high-throughput data engineering and cybersecurity, creating the systems that will allow the world’s most sophisticated companies to monitor, detect, and respond to threats in real-time.

What you’ll do

As a Senior Software Engineer on this founding team, you will lead the technical design and implementation of our core security data pipelines. You will be responsible for defining how security signals are captured, processed at scale, and delivered to our users through robust, developer-friendly interfaces. If you have security domain knowledge, there are significant opportunities for you to help shape product vision.

Responsibilities

• Architect Scalable Foundations: Design and implement a highly available, low-latency pipeline capable of processing and augmenting millions of events per second into structured security telemetry.
• Build API-First Products: Develop the core services and streaming APIs that enable enterprise customers to seamlessly ingest security signals into their own internal security operations centers and analytics tools.
• Engineering Security Signals: Partner with security researchers and threat detection experts to build the logic that identifies anomalous behavior and surfaces high-fidelity security insights.
• Define Technical Strategy: Lead the technical roadmap for the platform, making critical decisions on data modeling, storage strategies, and the abstraction layers that will support future security products.
• Drive Engineering Excellence: As a senior leader, you will set the bar for code quality, system resilience, and operational maturity for a product that requires 99.99%+ availability.
• Cross-functional Collaboration: Work closely with Stripe’s core platform and data teams to leverage global infrastructure while ensuring security data remains isolated and protected.

Who you are

We are looking for an experienced backend and systems engineer who thrives on building new products from scratch. You should have a deep background in distributed systems and a passion for building platforms that empower other developers and security professionals.

Minimum requirements

• 8+ years of professional software development experience, with a history of shipping and maintaining complex, large-scale systems.
• Expertise in Data Engineering & Distributed Systems: Deep experience building and operating high-throughput data pipelines (e.g., Kafka, Flink, Spark, or similar streaming technologies).
• Strong Programming Fundamentals: Significant experience in languages like Java, C++, or Rust.
• System Design Leadership: A proven track record of designing robust, scalable architectures and leading cross-team technical initiatives from conception to launch.
• Operational Mindset: Experience maintaining mission-critical services with high availability requirements, on-call rotation, and a strong focus on observability and debugging.
• Communication & Collaboration: Excellent technical writing skills for drafting design documents and the ability to mentor other engineers while collaborating with non-technical stakeholders.

Preferred qualifications

• Security Domain Knowledge: Prior experience building security analytics, threat detection systems, or observability platforms.
• Platform Engineering: Experience building "as-a-service" infrastructure where the primary users are other engineers or external developers.
• Cloud Native Infrastructure: Prior experience with AWS, Kubernetes, and infrastructure-as-code (Terraform).
• Product Intuition: A desire to work on "0-to-1" initiatives where you help define the product requirements and user experience alongside engineering.
• Front-end / Full Stack Experience: Prior React / TypeScript frontend experience is helpful

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team & role

Stripe is looking for a senior product strategist-operator to join the Strategic Business Performance (SBP) team. SBP is the "connective tissue" of Stripe. You will have a front-row seat to how the company operates and a direct hand in ensuring we hit our most important goals. If you are a technical strategist who loves to move fast and fix high-stakes problems, we’d love to hear from you.

SBP is a small, high-leverage group within Central Strategy & Operations at Stripe. Our mission is to create strategic clarity around Stripe’s performance. We work with partner teams to report on the business; dive into it to support and pressure-test our strategy, driving change wherever we find soft spots and enabling the success of other teams. 

We are looking for someone who connects across data, financials and product & business strategy. and can unearth a signal in the noise and either fix the problem directly or convene the right people to fix it fast.

What you’ll do

In this role, you will work cross-functionally within our group and across Stripe’s technical and user-facing teams to solve problems and design workflows that benefit our users. Specifically:

• Own the "Signal": You will define and maintain the metrics that actually matter for in-year performance. You’ll develop a "morning read" discipline—a curated, high-signal view of the business that drives immediate action, moving far beyond standard dashboarding.
• Deep-Dive Interventions: You will lead  "surge" projects to diagnose and unblock critical goals at risk. You aren't just identifying problems; you are staying in the arena until the trajectory has measurably changed.
• Bridge Product & Strategy: You will translate long-horizon corporate theses into in-year operational reality. You’ll take ambiguous opportunities that cut across product, risk, and marketing and decompose them into structured workstreams.
• Synthesize for Leadership: You’ll think ahead of our executive team, preparing CEO/COO-level materials that translate unstructured signals into structured diagnoses they can act on.
• Pressure-test our Assumptions: You’ll work closely with Corporate Strategy and Product teams to identify gaps between our external market forces and our internal execution.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 12+ years of experience in product/data analytics within product organizations or strategic business performance teams at high-growth tech companies.
• Experience in Product Strategy, Product Management, or GM-style roles where you owned a P&L or a specific business outcome.
• Deeply curious about business models and data, probing into signals, understanding trends and customer usage patterns to uncover novel insights
• A proven track record of directly driving business growth through analytical insights and execution.
• Apply AI to enhance decision-making and operational efficiency, know when and how to use the right AI tools to move faster without sacrificing rigor or quality.
• Strong product sense and the ability to understand the technical mechanics of how software products are built and scaled.
• Experience navigating ambiguous, cross-functional problems and leading high-stakes interventions with senior stakeholders.
• Prior experience with fintech products or complex financial systems is a plus, but not required.
• Experience facilitating senior leadership/ stakeholder meetings to drive meaningful conversations regarding Stripe’s business performance.

Preferred qualifications 

• Payments ecosystem, or experience in finance or fintech is a plus
• Ability to build trust and partner with senior leaders and CXOs
• Technical proficiency in SQL  / Python / R and data analysis; ability to self-serve and perform independent deep-dives into complex datasets.
• Experience driving creative solutions with and effectively informing the roadmap of cross-functional teams 
• Ability to understand the implications of Stripe ships such as product features, policy changes, and marketing outreach on the user experience and resulting support experience

Overview

The COO & Deputy Trust Officer will oversee the bank’s daily operational performance, ensure safe and sound delivery of stablecoin issuance, custody, reserve and settlement workflows, and help fulfill fiduciary obligations under OCC expectations (12 CFR Part 9).

Key Responsibilities

1. Bank Operations Leadership

• Lead all day-to-day operational functions for the trust bank including issuance operations, custody operations, reserve operations, reconciliation, and customer settlement flows.
  
  
• Design and maintain operational playbooks, business continuity procedures, and control frameworks aligned with OCC safety and soundness expectations.
  
  
• Oversee operational readiness for product changes, new asset types, new partners, and new currencies.
  
  
• Work closely with engineering to ensure operational workflows are ready to go.

2. Deputy Trust Officer Responsibilities (12 CFR Part 9)

• Support the Trust Officer in fulfilling fiduciary responsibilities for all custody and safekeeping activities.
  
  
• Oversee fiduciary recordkeeping, including account setup, segregation, ledger accuracy, and periodic reviews.
  
  
• Ensure trust operations meet OCC fiduciary standards, including §9.6 annual reviews, fiduciary audits, internal controls, and documentation.
  
  
• Act as acting Trust Officer when designated by the President/Board.

3. Operational Controls & Regulatory Compliance

• Implement and maintain OCC-aligned internal control systems across operations, custody, reconciliation, and settlement.
  
  
• Ensure compliance with GENIUS Act requirements related to issuance, redemption, and lawful-order execution.
  
  
• Partner with Compliance and CRO on operational risk testing, issue remediation, and supervisory responses.
  
  
• Maintain audit-ready documentation, operational logs, and evidence repositories for OCC examinations.

4. Cross-Functional Execution & Program Management

• Coordinate execution across engineering, legal, product, compliance, finance, and treasury teams.
  
  
• Lead operational readiness reviews for new features, new jurisdictions, and new integrations with custodians and banking partners.
  
  
• Drive cross-functional alignment on SLAs, exception handling, operational uptime, and incident root-cause analyses.

5. Third-Party & Vendor Oversight

• Oversee relationships with banking partners, reserve custodians, and critical vendors.
  
  
• Ensure all partners meet OCC third-party risk expectations.
  
  
• Maintain vendor performance dashboards, SLAs, due diligence packages, and ongoing monitoring.

6. Operational Resilience & Incident Response

• Own the bank’s operational continuity, incident management, and crisis playbooks.
  
  
• Lead triage and resolution of operational incidents, coordinating across engineering, custody, and compliance.
  
  
• Oversee post-incident assessments and ensure timely remediation.

7. Board and Executive Reporting

• Provide regular updates to the Board and Risk Committee on operational performance, control testing results, and emerging operational risks.
  
  
• Present metrics and KPIs related to mint/burn SLAs, reconciliation integrity, reserve operations, custodian performance, and operational incidents.

Qualifications

• 10+ years of experience in bank operations, trust operations, custody operations, or payments operations in a regulated financial institution.
  
  
• Proven experience managing high-volume, control-heavy operational environments.
  
  
• Deep familiarity with OCC regulatory standards, fiduciary banking requirements (12 CFR Part 9), and digital asset custody expectations.
  
  
• Experience with blockchain-based transaction flows, mint/burn operations, or digital asset custody preferred.
  
  
• Exceptional operational discipline and documentation skills.
  
  
• Strong collaboration and communication abilities, including experience working with auditors and federal regulators.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Finance & Strategy team is an integral thought partner to Stripe’s core functional leaders.  We bring understanding and predictability to Stripe’s bottom line financials.  We work cross functionally across many surfaces at Stripe and help steward Stripe’s resource investments to improve the durability of our long term financial performance.

What you’ll do

You will partner directly with Stripe’s Growth organization, playing a pivotal role in shaping self-serve strategy and driving self-serve revenue across our global customer base. As a trusted advisor to Growth, Product, and Marketing leadership, you will use data and financial insights to improve forecasting accuracy, inform investment decisions, and optimize our self-serve business. Your work will directly support Stripe’s next phase of growth by accelerating efficient customer acquisition, activation, and expansion across all segments.

Responsibilities 

• Lead strategic finance support for the Growth organization, partnering closely with Growth, Product, Data Science, the CMO, and Product Finance.
• Develop a deep understanding of the self-serve funnel (acquisition, activation, conversion, retention, expansion) and provide actionable insights that inform both Product and Growth strategy.
• Own forecasting and planning processes for Self-serve revenue across all segments, regions, and products; provide clear visibility into drivers of growth and performance against plan.
• Build and maintain robust financial models that connect marketing demand generation, growth investments, product or pricing changes, and external drivers to revenue outcomes, enabling high-quality scenario planning and decision-making.
• Assess ROI of growth initiatives and other customer acquisition investments, ensuring capital is deployed effectively to maximize long-term value.
• Identify and drive opportunities for process automation, data standardization, and improved data infrastructure in partnership with Data Science to increase reporting accuracy and decision velocity.
• Translate complex financial, product, and growth data into clear narratives for executive audiences.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 10+ years of experience in FP&A, Growth Finance, or Strategic Finance roles
• B.A. or B.S degree in related field 
• Demonstrated ability to forecast revenue, and model funnel dynamics in complex B2B environments
• Proven track record of partnering with senior GTM and Product leaders, and influencing business decisions through financial insight
• Strong financial modeling skills and experience with large, multi-variable planning tools
• Some SQL skills to independently access and manipulate complex datasets
• Excellent communication and presentation skills, with the ability to distill complex concepts into clear, actionable insights
• Comfortable operating in fast-paced, ambiguous environments and balancing strategic thinking with hands-on execution

Preferred qualifications

• Experience working at a high-growth technology or financial services company
• Anaplan, Tableau or other equivalent application experience
• Advanced SQL skills
• Experience in data visualization and dashboarding

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Finance & Strategy team is an integral thought partner to Stripe’s core functional leaders.  We bring understanding and predictability to Stripe’s bottom line financials.  We work cross functionally across many surfaces at Stripe and help steward Stripe’s resource investments to improve the durability of our long term financial performance.

What you’ll do

We’re hiring a seasoned finance leader to run Central GTM Finance & Strategy on the GTM F&S team. You will lead global planning, consolidation, metrics & analytics, and strategic initiatives that scale GTM finance operations. This role partners closely with Global Sales leadership to guide go-to-market strategy, improve forecasting accuracy, optimize investments, and accelerate enterprise growth as Stripe expands internationally.

Responsibilities

• Lead and develop a team of eight finance professionals supporting Global Sales; deliver insights across user-level performance, sales productivity, pipeline conversion, quota attainment, and strategic account planning to support recurring business reporting cadences.
• Provide finance leadership for global sales support functions including Solution Architecture, Customer Success, Renewals, and GTM Operations.
• Own global forecasting, planning, and budgeting for Sales; surface actionable insights that inform investment decisions and drive sales efficiency.
• Define and maintain key business metrics and KPIs to monitor health and proactively flag risks and opportunities.
• Use data-driven analysis to diagnose performance, recommend actions to accelerate revenue growth and margins, and optimize investments.
• Partner with Sales, Sales Operations & Strategy, and Marketing to evaluate ROI of GTM initiatives and customer acquisition strategies.
• Build dynamic financial and operating models to assess new sales motions, pricing changes, large enterprise deals, and regional expansion scenarios.
• Work with leadership to create long-range planning models that align team strategy with GTM and company priorities.
• Design, scale, and implement reporting and dashboards that track funnel metrics and primary investment drivers.
• Independently run complex SQL queries and perform hands-on analysis of raw data to validate models, uncover root causes, and produce actionable insights.
• Leverage AI and generative tools to speed analysis, automate repetitive tasks, surface insights, and synthesize recommendations.
• Drive process automation and data streamlining to improve reporting accuracy and decision velocity.
• Contribute to quarterly business reviews and long-range planning with scenario analysis and strategic recommendations.
• Translate complex financial and sales data into clear, concise narratives for executive audiences.

Who you are

You’re an analytical, execution-oriented finance leader with strong business acumen and a passion for GTM strategy. You thrive in fast-moving, ambiguous environments and balance strategic thinking with hands-on work. If you want to help Stripe scale its enterprise footprint and drive decisions through data, we want to hear from you.

Minimum requirements

• 10+ years in FP&A, Strategic Finance, or GTM Finance supporting enterprise sales teams.
• Proven ability to analyze pipeline health, forecast revenue, and model user and sales dynamics in complex B2B settings.
• Track record of partnering with senior GTM leaders and influencing decisions through financial insight.
• Strong financial modeling experience and familiarity with large, multi-variable planning tools.
• Proficiency in SQL to independently query and manipulate complex datasets.
• Analytical fluency at scale; comfortable working directly with large, complex datasets (not just financial models) to independently validate outputs, diagnose root causes, and drive conclusions in close partnership with Engineering, Data Science, and Analytics teams. 
• Ability to navigate ambiguous, evolving data environments; experience identifying non-obvious data pitfalls, understanding how data flows across systems, and building reliable analyses in settings where infrastructure and tooling are still maturing. 
• Minimum 3 years of people management experience with success leading high-performing finance teams.
• Excellent communication and presentation skills; ability to distill complex concepts into clear, actionable insights.
• Comfortable operating in fast-paced, ambiguous environments; able to balance strategy with tactical execution.

Preferred qualifications

• Experience working at a high-growth technology or financial services company
• Anaplan, Tableau or other equivalent application experience
• Advanced SQL skills
• Experience in data visualization and dashboarding

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Marketing Operations team is responsible for the systems, processes, and data infrastructure that power Stripe's global marketing engine. We partner closely with Growth, Demand Generation, Regional Marketing, Lifecycle, Sales Development, and Marketing Technology teams to ensure campaigns are executed with precision, prospect data is accurate and actionable, and our marketing technology stack operates at scale.

We are systems thinkers and operational leaders focused on improving the workflows, tooling, data quality, and processes that enable marketing and sales teams to move faster and more effectively. Our work spans campaign operations, marketing automation, prospect data management, and cross-functional program delivery.

What you'll do

We are looking for a Marketing Operations Program Manager to own and drive critical operational programs across campaign execution, prospect data management, and marketing process improvement. This role sits at the intersection of marketing technology, data operations, and program management — and requires someone who can move fluidly between strategic planning and hands-on execution.

You will serve as a process owner for key marketing operations workstreams, partnering with stakeholders across marketing, sales, and engineering to deliver scalable solutions that improve efficiency, data quality, and pipeline impact.

Responsibilities

Embed within the regional marketing team to deeply understand and represent market nuances, and be the primary representative for Marketing Operations initiatives

• Serve as the process owner for campaign execution workflows across email, landing pages, and paid media, supporting Growth, Lifecycle, and Global Campaigns marketing teams
• Consult on best practices in Marketo, with a focus on automation, scalability, and operational design; design complex nurture and trigger campaigns and standardize them for broader use
• Lead programs to address recurring operational challenges; define objectives, success metrics, and build repeatable processes that scale
• Serve as a technical bridge between regional marketing, product, and engineering teams to scope business requirements, coordinate discovery, and translate operational needs into product requirements for internal tooling
• Drive regional performance transparency by analyzing pipeline health and marketing database trends; proactively identify and unblock operational friction through collaboration with cross-functional teams
• Accelerate review cycles, pilots, and feedback collection during program execution; summarize required changes, identify launch-blocking issues, and escalate risks as needed
• Drive ongoing improvements in marketing operations through process innovation, automation, and the adoption of AI-powered tools to increase productivity and transform workflows
• Maintain scalable documentation and support coordination with offshore production teams and cross-functional partners across time zones

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 6+ years of experience in B2B marketing operations, campaign management, or a related program management role within a high-growth technology environment
• 3+ years of experience working day-to-day with marketing automation platforms, CRM platforms, prospect data, and lead management
• 3+ years of experience in end-to-end program management of cross-functional marketing, sales, and engineering initiatives
• Experience building AI agents, including examples of agents you have deployed and examples of ways you are using AI on a daily basis beyond chat
• 3+ years of experience doing your own analysis using queries, dashboards, and AI and partnering with analysts and data scientists for more complex analytics needs
• 3+ years of experience defining your own scope and goals and collaborating with a distributed, global team to deliver on them
• Excellent written and verbal communication skills, including the ability to convey complex operational concepts to diverse stakeholders across marketing, sales, and engineering

Preferred qualifications

• Experience managing prospect or marketing database programs, including data enrichment, hygiene, and growth using first-party and third-party data sources
• 3+ years of experience with Salesforce, including lead and contact management, campaign attribution, and marketing-to-sales data flows
• 3+ years of experience with Marketo audience and campaign design and production
• Experience selecting and managing third-party data providers for B2B contact enrichment and prospecting
• Experience implementing AI tools to improve marketing operations workflows and productivity
• Experience working with global teams on a day-to-day basis
• Knowledge of data privacy and compliance frameworks as they relate to prospect data acquisition and marketing database management
• Experience in the financial services, payments, or B2B software industries

Company Overview 

Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.   

Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed. We empower each other to lead by example, collaborate, and evolve – inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning.    

Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility.   

Regional Manager, Affordable Housing

The Regional Manager, Affordable Housing is responsible for overseeing the entire operations of a housing community portfolio. As a Regional Manager specializing in affordable housing you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration & risk management. As an offsite leader, you will supervise all aspects of the property and staff to ensure compliance with Asset’s company policies and procedures, safety and fair housing guidelines, and liability concerns.

Essential Duties & Responsibilities

Affordable Housing

• Ensure compliance with all Equal Housing Opportunity/Affirmative Fair Housing laws.
• Ensure proper LIHTC and/or Section 8 policies and procedures are followed. 
• Monitor LIHTC Application and Annual Recertification processes. 
• Regulatory Compliance – Ensures compliance with regulatory and funding requirements, contracts, and reporting 
• Conduct files reviews, physical inspections, and interacts with regulatory agencies. 
• Conduct semi-annual inspections as required. 

Personnel Management

• Use consistent techniques & company directives to screen, hire, train, coach, and develop on-site staff
• Ensure effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks
• Deal effectively and consistently with performance problems; document adequately, communicate with direct supervisor and HR and terminate appropriately when necessary
• Prepare request for a salary increase for Community Manager and assist with other team members if necessary; sign off on all requests from the site
• Ensure all counseling statements, written evaluations, and salary requests are provided for review to the Regional & Senior Vice President and delivered to the Human Resource department
• Approve all timesheets and ensure hours indicated are correct, vacation and sick time reported, and signatures available
• Deal effectively and consistently with performance problems; document adequately, communicate with Regional & Senior Vice President and HR and terminate appropriately when necessary
• Promote harmony and quality job performance of staff through support and effective leadership
• Ensure staff compliance and consistency with Company policies and procedures

Financial Management

• Achieve the highest possible net operating income through the implementation of effective cost control and revenue & leasing improvement; identify trends and recommend strategies and adjustments
• Develop yearly operating budgets/forecasts
• Provide monthly written evaluation of income and expense line items that are significantly over budget
• Provide Capital improvement suggestions for the future of the site
• Monitor all proposals and contracts for large projects at sites and check work in progress
• Monitor & maintain the timely receipt and reconciliation of deposits, rent collections, and charges to ensure submitted on a timely basis
• Monitor & approve the timely receipt, reconciliation, and coding of all vendor invoices
• Ensure property closeout is completed on time and ownership financial reports are accurate

Strategic Leasing Management

• Develop yearly marketing plan and utilize marketing strategies & systems
• Provide marketing strategy to generate rentals or for rent increases
• Ensure staff leasing techniques are effective in obtaining closure, follow up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date
• Deal with resident complaints, concerns, and requests to ensure resident satisfaction
• Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.) 
• Effectively show, lease, and move in prospective residents

Administrative & Maintenance Management

• Ensure all administrative & leasing reporting is accurate, complete, and submitted on a timely basis
• Assist with the emergency team for the property; ensures proper response and handling of all property emergencies with staff, residents, buildings, etc. within company guidelines to minimize liability
• Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff
• Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours)
• Plan for and utilize property resources, equipment and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, and contractors, dealing with inadequate service, etc.)
• Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency (i.e., “walk” units to ensure make-ready and work orders are completed)

Travel

• This position entails travel, estimated at 25-50% of work time annually. Travel may be required for property visits, conferences, training sessions, or other business-related activities.

Education & Experience

• Affordable housing experience which includes LIHTC
• Prior experience as a Regional Manager
• High School Diploma or Equivalent; Bachelor’s degree preferred or four years experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred
• Ability to understand and perform all on-site software functions; basic computer skills required
• Must have basic knowledge of Fair Housing Laws and OSHA requirements 

#LI-Hybrid

This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.This is a safety-sensitive position and may be subject to additional compliance requirements.

Enjoy the road while getting paid—apply today for our Courier and Driver Floating position in Seattle, Washington, and turn your love for driving into a rewarding career.

Schedule: Must be flexible to work between 7:00 AM and 6:00 PM for a full-time 8-hour shift, with paid overtime opportunities available.

What you will be doing:

• Deliver mail and parcels across campus while enjoying the road and ensuring timely, accurate service. 

• Provide 5-star customer service and build strong professional relationships with employees and teams. 

• Maintain accurate delivery logs, follow chain-of-custody procedures, and complete paperwork with precision. 

• Operate and maintain company vehicles safely, following all state laws and company safety standards. 

• Support daily operations by responding to client requests, assisting teams, and stepping in where coverage is needed.

What we need from you:

• High school diploma (or equivalent) with 2+ years of related work experience preferred. 

• Valid state driver’s license with a clean driving record and ability to work assigned hours. 

• Strong communication, customer service, and organizational skills, with the ability to multitask and work independently. 

• Comfortable using MS Office, computer-based systems, and MFD/office equipment. 

• Basic vehicle maintenance knowledge, including routine checks such as tire changes, fuel, battery, lights, and general upkeep.

Physical Demands:

• Approximately 50% of the time this position requires the below physical demands.

• Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs.
• Ability to walk, bend, kneel, stand, and/or sit for an extended period of time.
• Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.).
• Ability to lift or move 40 lbs. or greater frequently.
• Physical and mental ability to operate a standard company motor vehicle.

Travel: Local travel required.

Other Duties:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Engineering

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

You will lead an engineering team focused on building the systems and product experiences that power customer activation at Brex,  including onboarding, account setup, verifications, and integrations workflows that help customers realize value quickly. This role requires strategic thinking, operational excellence, technical leadership, and a deep passion for delivering frictionless, AI-enhanced customer journeys. The ideal candidate is an engineering leader with experience scaling user-facing onboarding systems, delivering high-quality product experiences, and partnering deeply across Product, Design, Operations, and GTM teams.

Where you’ll work

This role will be based in our San Francisco office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Take an active role in driving business and product strategies, championing a seamless, intuitive, and efficient onboarding experience.
• Collaborate with cross-functional partners across Product, Design, Operations, and Sales to define priorities and deliver delightful customer activation experiences.
• Leverage AI to reimagine and automate onboarding and implementation workflows, improving speed, personalization, and operational leverage.
• Drive execution of the Onboarding roadmap, ensuring timely, high-quality delivery of systems and features that help customers activate and realize value.
• Lead and manage a team of engineers, including hiring, mentoring, performance management, and establishing strong technical direction.
• Drive continuous improvement in engineering processes, technical architecture, and product quality.
• Foster a culture of innovation, collaboration, accountability, and customer obsession across the team.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 6+ years of software engineering experience with strong technical depth
• 3+ years of experience managing or leading engineers in a high-growth environment.
• Strong technical background and understanding of software development principles.
• Expertise leading full-stack engineering teams delivering end-to-end product experiences.
• Regularly works with cross-functional partners (e.g. Product, Design, Operations, Sales) and excels in driving alignment across stakeholders.
• Data-driven mindset with the ability to evaluate impact, measure funnel performance, and optimize activation metrics.
• Track record building AI-powered product experiences, including LLM-driven automation and personalization.

Bonus points

• Experience with data platforms such as Snowflake, Hex, or similar.
• Experience building systems related to onboarding, implementation, identity, workflow automation, customer lifecycle products, or other customer facing experiences.
• You have started your own technology venture or were an early technical founder/employee. We value entrepreneurial spirit & scrappiness!

Compensation

The expected salary range for this role is $240,000 - $300,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Engineering

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

You will lead an engineering team focused on building the systems and product experiences that power customer activation at Brex,  including onboarding, account setup, verifications, and integrations workflows that help customers realize value quickly. This role requires strategic thinking, operational excellence, technical leadership, and a deep passion for delivering frictionless, AI-enhanced customer journeys. The ideal candidate is an engineering leader with experience scaling user-facing onboarding systems, delivering high-quality product experiences, and partnering deeply across Product, Design, Operations, and GTM teams.

Where you’ll work

This role will be based in our New York office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Take an active role in driving business and product strategies, championing a seamless, intuitive, and efficient onboarding experience.
• Collaborate with cross-functional partners across Product, Design, Operations, and Sales to define priorities and deliver delightful customer activation experiences.
• Leverage AI to reimagine and automate onboarding and implementation workflows, improving speed, personalization, and operational leverage.
• Drive execution of the Onboarding roadmap, ensuring timely, high-quality delivery of systems and features that help customers activate and realize value.
• Lead and manage a team of engineers, including hiring, mentoring, performance management, and establishing strong technical direction.
• Drive continuous improvement in engineering processes, technical architecture, and product quality.
• Foster a culture of innovation, collaboration, accountability, and customer obsession across the team.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 6+ years of software engineering experience with strong technical depth
• 3+ years of experience managing or leading engineers in a high-growth environment.
• Strong technical background and understanding of software development principles.
• Expertise leading full-stack engineering teams delivering end-to-end product experiences.
• Regularly works with cross-functional partners (e.g. Product, Design, Operations, Sales) and excels in driving alignment across stakeholders.
• Data-driven mindset with the ability to evaluate impact, measure funnel performance, and optimize activation metrics.
• Track record building AI-powered product experiences, including LLM-driven automation and personalization.

Bonus points

• Experience with data platforms such as Snowflake, Hex, or similar.
• Experience building systems related to onboarding, implementation, identity, workflow automation, customer lifecycle products, or other customer facing experiences.
• You have started your own technology venture or were an early technical founder/employee. We value entrepreneurial spirit & scrappiness!

Compensation

The expected salary range for this role is $240,000 - $300,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Engineering

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

You will lead an engineering team focused on building the systems and product experiences that power customer activation at Brex,  including onboarding, account setup, verifications, and integrations workflows that help customers realize value quickly. This role requires strategic thinking, operational excellence, technical leadership, and a deep passion for delivering frictionless, AI-enhanced customer journeys. The ideal candidate is an engineering leader with experience scaling user-facing onboarding systems, delivering high-quality product experiences, and partnering deeply across Product, Design, Operations, and GTM teams.

Where you’ll work

This role will be based in our Seattle office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Take an active role in driving business and product strategies, championing a seamless, intuitive, and efficient onboarding experience.
• Collaborate with cross-functional partners across Product, Design, Operations, and Sales to define priorities and deliver delightful customer activation experiences.
• Leverage AI to reimagine and automate onboarding and implementation workflows, improving speed, personalization, and operational leverage.
• Drive execution of the Onboarding roadmap, ensuring timely, high-quality delivery of systems and features that help customers activate and realize value.
• Lead and manage a team of engineers, including hiring, mentoring, performance management, and establishing strong technical direction.
• Drive continuous improvement in engineering processes, technical architecture, and product quality.
• Foster a culture of innovation, collaboration, accountability, and customer obsession across the team.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 6+ years of software engineering experience with strong technical depth
• 3+ years of experience managing or leading engineers in a high-growth environment.
• Strong technical background and understanding of software development principles.
• Expertise leading full-stack engineering teams delivering end-to-end product experiences.
• Regularly works with cross-functional partners (e.g. Product, Design, Operations, Sales) and excels in driving alignment across stakeholders.
• Data-driven mindset with the ability to evaluate impact, measure funnel performance, and optimize activation metrics.
• Track record building AI-powered product experiences, including LLM-driven automation and personalization.

Bonus points

• Experience with data platforms such as Snowflake, Hex, or similar.
• Experience building systems related to onboarding, implementation, identity, workflow automation, customer lifecycle products, or other customer facing experiences.
• You have started your own technology venture or were an early technical founder/employee. We value entrepreneurial spirit & scrappiness!

Compensation

The expected salary range for this role is $240,000 - $300,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Engineering

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

You will lead an engineering team focused on building the systems and product experiences that power customer activation at Brex,  including onboarding, account setup, verifications, and integrations workflows that help customers realize value quickly. This role requires strategic thinking, operational excellence, technical leadership, and a deep passion for delivering frictionless, AI-enhanced customer journeys. The ideal candidate is an engineering leader with experience scaling user-facing onboarding systems, delivering high-quality product experiences, and partnering deeply across Product, Design, Operations, and GTM teams.

Where you’ll work

This role will be based in our Vancouver office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Take an active role in driving business and product strategies, championing a seamless, intuitive, and efficient onboarding experience.
• Collaborate with cross-functional partners across Product, Design, Operations, and Sales to define priorities and deliver delightful customer activation experiences.
• Leverage AI to reimagine and automate onboarding and implementation workflows, improving speed, personalization, and operational leverage.
• Drive execution of the Onboarding roadmap, ensuring timely, high-quality delivery of systems and features that help customers activate and realize value.
• Lead and manage a team of engineers, including hiring, mentoring, performance management, and establishing strong technical direction.
• Drive continuous improvement in engineering processes, technical architecture, and product quality.
• Foster a culture of innovation, collaboration, accountability, and customer obsession across the team.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 6+ years of software engineering experience with strong technical depth
• 3+ years of experience managing or leading engineers in a high-growth environment.
• Strong technical background and understanding of software development principles.
• Expertise leading full-stack engineering teams delivering end-to-end product experiences.
• Regularly works with cross-functional partners (e.g. Product, Design, Operations, Sales) and excels in driving alignment across stakeholders.
• Data-driven mindset with the ability to evaluate impact, measure funnel performance, and optimize activation metrics.
• Track record building AI-powered product experiences, including LLM-driven automation and personalization.

Bonus points

• Experience with data platforms such as Snowflake, Hex, or similar.
• Experience building systems related to onboarding, implementation, identity, workflow automation, customer lifecycle products, or other customer facing experiences.
• You have started your own technology venture or were an early technical founder/employee. We value entrepreneurial spirit & scrappiness!

Compensation

The expected salary range for this role is $240,000 CAD - $300,000 CAD. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Engineering

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

You will lead the engineering group responsible for driving Brex’s growth engine. This role involves strategic planning, team management, technical guidance, and cross-functional collaboration. The ideal candidate is a seasoned engineering leader with a strong background in driving growth.

Where you’ll work

This role will be based in our Vancouver office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Lead and mentor high-performing teams of both product engineers and Salesforce admins and developers, fostering their career development through coaching, feedback, and hands-on guidance.
• Drive the architectural vision, technical roadmap, and project execution for our Salesforce platform, GTM applications, and Marketing website (Brex.com), ensuring scalability, performance, and security.
• Champion and integrate AI-native solutions within our Sales, Marketing, Operations, and CX systems and workflows of your teams to drive efficiency and unlock new capabilities.
• Partner with stakeholders across Sales, Marketing, Operations, and CX, acting as a strategic advisor to translate business needs into a prioritized engineering backlog while being jointly accountable to business metrics such as CAC, payback, and rep capacity.
• Own the operational excellence of your group, managing sprint capacity, removing blockers, and ensuring high-velocity, high-quality delivery.
• Establish and enforce engineering best practices for Sales and Marketing applications and the Salesforce ecosystem, including advanced DevOps (CI/CD, source control, release management), code quality, and system governance.
• Design and oversee the implementation of complex integrations and automation across our GTM systems and third-party applications, including owning build vs buy decisions.

Requirements

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• 8+ years of software engineering experience with a strong technical background, with 3+ years of experience managing or leading multiple technical teams in a high-growth environment.
• 3+ years of progressive experience in Salesforce development and architecture.
• Deep expertise in the Salesforce platform, including Apex, Lightning Web Components, SOQL, and platform APIs.
• Experience architecting and building robust integrations between Salesforce and a broader ecosystem of GTM tools and third-party applications.
• Excellent interpersonal and relationship-building skills with the ability to manage and communicate effectively with XFN partners (e.g. Sales, Marketing, CX, and Operations) at all levels, from individual contributors to senior leadership.
• A strategic mindset with the ability to balance long-term platform health with immediate business needs, and a proven ability to prioritize and push back when work is not aligned with company goals.
• A passion for leveraging AI to improve both team productivity and the products you build.

Bonus points

• Salesforce certifications (e.g., Platform Developer II, Application/System Architect).
• Experience managing remote or distributed engineering teams.
• Former founders welcome.
• Experience building Slack applications and integrations.
• Experience with B2B growth.
• You have started your own technology venture or were a foundational engineering member of an early-stage start up. We value entrepreneurial spirit & scrappiness!
• You are a champion for the customer and constantly put yourself in the shoes of your users, and strive to create an intuitive and delightful experience.

Compensation

The expected salary range for this role is $300,000 - $375,000 CAD. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Engineering

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

You will lead the engineering group responsible for driving Brex’s growth engine. This role involves strategic planning, team management, technical guidance, and cross-functional collaboration. The ideal candidate is a seasoned engineering leader with a strong background in driving growth.

Where you’ll work

This role will be based in our Seattle office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Lead and mentor high-performing teams of both product engineers and Salesforce admins and developers, fostering their career development through coaching, feedback, and hands-on guidance.
• Drive the architectural vision, technical roadmap, and project execution for our Salesforce platform, GTM applications, and Marketing website (Brex.com), ensuring scalability, performance, and security.
• Champion and integrate AI-native solutions within our Sales, Marketing, Operations, and CX systems and workflows of your teams to drive efficiency and unlock new capabilities.
• Partner with stakeholders across Sales, Marketing, Operations, and CX, acting as a strategic advisor to translate business needs into a prioritized engineering backlog while being jointly accountable to business metrics such as CAC, payback, and rep capacity.
• Own the operational excellence of your group, managing sprint capacity, removing blockers, and ensuring high-velocity, high-quality delivery.
• Establish and enforce engineering best practices for Sales and Marketing applications and the Salesforce ecosystem, including advanced DevOps (CI/CD, source control, release management), code quality, and system governance.
• Design and oversee the implementation of complex integrations and automation across our GTM systems and third-party applications, including owning build vs buy decisions.

Requirements

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• 8+ years of software engineering experience with a strong technical background, with 3+ years of experience managing or leading multiple technical teams in a high-growth environment.
• 3+ years of progressive experience in Salesforce development and architecture.
• Deep expertise in the Salesforce platform, including Apex, Lightning Web Components, SOQL, and platform APIs.
• Experience architecting and building robust integrations between Salesforce and a broader ecosystem of GTM tools and third-party applications.
• Excellent interpersonal and relationship-building skills with the ability to manage and communicate effectively with XFN partners (e.g. Sales, Marketing, CX, and Operations) at all levels, from individual contributors to senior leadership.
• A strategic mindset with the ability to balance long-term platform health with immediate business needs, and a proven ability to prioritize and push back when work is not aligned with company goals.
• A passion for leveraging AI to improve both team productivity and the products you build.

Bonus points

• Salesforce certifications (e.g., Platform Developer II, Application/System Architect).
• Experience managing remote or distributed engineering teams.
• Former founders welcome.
• Experience building Slack applications and integrations.
• Experience with B2B growth.
• You have started your own technology venture or were a foundational engineering member of an early-stage start up. We value entrepreneurial spirit & scrappiness!
• You are a champion for the customer and constantly put yourself in the shoes of your users, and strive to create an intuitive and delightful experience.

Compensation

The expected salary range for this role is $300,000 - $375,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Engineering

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

You will lead the engineering group responsible for driving Brex’s growth engine. This role involves strategic planning, team management, technical guidance, and cross-functional collaboration. The ideal candidate is a seasoned engineering leader with a strong background in driving growth.

Where you’ll work

This role will be based in our New York office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Lead and mentor high-performing teams of both product engineers and Salesforce admins and developers, fostering their career development through coaching, feedback, and hands-on guidance.
• Drive the architectural vision, technical roadmap, and project execution for our Salesforce platform, GTM applications, and Marketing website (Brex.com), ensuring scalability, performance, and security.
• Champion and integrate AI-native solutions within our Sales, Marketing, Operations, and CX systems and workflows of your teams to drive efficiency and unlock new capabilities.
• Partner with stakeholders across Sales, Marketing, Operations, and CX, acting as a strategic advisor to translate business needs into a prioritized engineering backlog while being jointly accountable to business metrics such as CAC, payback, and rep capacity.
• Own the operational excellence of your group, managing sprint capacity, removing blockers, and ensuring high-velocity, high-quality delivery.
• Establish and enforce engineering best practices for Sales and Marketing applications and the Salesforce ecosystem, including advanced DevOps (CI/CD, source control, release management), code quality, and system governance.
• Design and oversee the implementation of complex integrations and automation across our GTM systems and third-party applications, including owning build vs buy decisions.

Requirements

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• 8+ years of software engineering experience with a strong technical background, with 3+ years of experience managing or leading multiple technical teams in a high-growth environment.
• 3+ years of progressive experience in Salesforce development and architecture.
• Deep expertise in the Salesforce platform, including Apex, Lightning Web Components, SOQL, and platform APIs.
• Experience architecting and building robust integrations between Salesforce and a broader ecosystem of GTM tools and third-party applications.
• Excellent interpersonal and relationship-building skills with the ability to manage and communicate effectively with XFN partners (e.g. Sales, Marketing, CX, and Operations) at all levels, from individual contributors to senior leadership.
• A strategic mindset with the ability to balance long-term platform health with immediate business needs, and a proven ability to prioritize and push back when work is not aligned with company goals.
• A passion for leveraging AI to improve both team productivity and the products you build.

Bonus points

• Salesforce certifications (e.g., Platform Developer II, Application/System Architect).
• Experience managing remote or distributed engineering teams.
• Former founders welcome.
• Experience building Slack applications and integrations.
• Experience with B2B growth.
• You have started your own technology venture or were a foundational engineering member of an early-stage start up. We value entrepreneurial spirit & scrappiness!
• You are a champion for the customer and constantly put yourself in the shoes of your users, and strive to create an intuitive and delightful experience.

Compensation

The expected salary range for this role is $300,000 - $375,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Engineering

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

You will lead the engineering group responsible for driving Brex’s growth engine. This role involves strategic planning, team management, technical guidance, and cross-functional collaboration. The ideal candidate is a seasoned engineering leader with a strong background in driving growth.

Where you’ll work

This role will be based in our San Francisco office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Lead and mentor high-performing teams of both product engineers and Salesforce admins and developers, fostering their career development through coaching, feedback, and hands-on guidance.
• Drive the architectural vision, technical roadmap, and project execution for our Salesforce platform, GTM applications, and Marketing website (Brex.com), ensuring scalability, performance, and security.
• Champion and integrate AI-native solutions within our Sales, Marketing, Operations, and CX systems and workflows of your teams to drive efficiency and unlock new capabilities.
• Partner with stakeholders across Sales, Marketing, Operations, and CX, acting as a strategic advisor to translate business needs into a prioritized engineering backlog while being jointly accountable to business metrics such as CAC, payback, and rep capacity.
• Own the operational excellence of your group, managing sprint capacity, removing blockers, and ensuring high-velocity, high-quality delivery.
• Establish and enforce engineering best practices for Sales and Marketing applications and the Salesforce ecosystem, including advanced DevOps (CI/CD, source control, release management), code quality, and system governance.
• Design and oversee the implementation of complex integrations and automation across our GTM systems and third-party applications, including owning build vs buy decisions.

Requirements

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• 8+ years of software engineering experience with a strong technical background, with 3+ years of experience managing or leading multiple technical teams in a high-growth environment.
• 3+ years of progressive experience in Salesforce development and architecture.
• Deep expertise in the Salesforce platform, including Apex, Lightning Web Components, SOQL, and platform APIs.
• Experience architecting and building robust integrations between Salesforce and a broader ecosystem of GTM tools and third-party applications.
• Excellent interpersonal and relationship-building skills with the ability to manage and communicate effectively with XFN partners (e.g. Sales, Marketing, CX, and Operations) at all levels, from individual contributors to senior leadership.
• A strategic mindset with the ability to balance long-term platform health with immediate business needs, and a proven ability to prioritize and push back when work is not aligned with company goals.
• A passion for leveraging AI to improve both team productivity and the products you build.

Bonus points

• Salesforce certifications (e.g., Platform Developer II, Application/System Architect).
• Experience managing remote or distributed engineering teams.
• Former founders welcome.
• Experience building Slack applications and integrations.
• Experience with B2B growth.
• You have started your own technology venture or were a foundational engineering member of an early-stage start up. We value entrepreneurial spirit & scrappiness!
• You are a champion for the customer and constantly put yourself in the shoes of your users, and strive to create an intuitive and delightful experience.

Compensation

The expected salary range for this role is $300,000 - $375,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

About the Role:

Customers are King! Each and every day the PB Learning Team works to ensure that our employees have the knowledge and capabilities needed to ensure our customers are successful in using PitchBook. Onboarding, professional and career development are handled by the PB Learning team. PB Learning does whatever it takes to ensure our employees achieve their goals and continue to grow in their skills and their careers. 

PitchBook’s Manager,Training leads the facilitation and delivery of high‑impact learning experiences for PitchBook’s Sales and Customer Success teams. This role is responsible for managing a team of facilitators, ensuring delivery excellence across onboarding and ongoing enablement, and personally facilitating and co-facilitating alongside the team, conducting training in both in‑person and virtual formats. The ideal candidate is a strong people leader and master facilitator who brings operational discipline to training delivery while creating engaging, adult‑learning‑centered experiences that support on‑the‑job performance. 

Primary Job Responsibilities:

• Partner with PB Learning leadership and business stakeholders to lead training initiatives for new hires and the ramping and upskilling of our Commercial teams
• Manage, coach, and develop a team of Sales & Customer Success facilitators, fostering high standards for facilitation quality and learner engagement
• Own facilitator capacity planning and coverage decisions, proactively balancing training demand, facilitator readiness, and learner experience across regions and programs
• Personally facilitate approximately 50% of assigned training, including onboarding, ramping, and upskilling in both virtual and in‑person formats
• Partner with program managers to develop and maintain a training calendar, ensuring timely delivery of programs for new hires, upskilling, and ongoing development
• Partner with HR Operations to manage training delivery operations, including maintaining the facilitation roster, and assignment of facilitators to sessions
• Work cross-functionally with Sales Enablement and Revenue Operations on shared training initiatives to ensure Sales and Customer Success professionals are well equipped to do their jobs
• Provide input and facilitation expertise as a contributor to development of Sales and Customer Success training materials geared for adult learning and effective group facilitation
• Ensure facilitator readiness through session preparation, observation, feedback, and ongoing coaching to increase individual and team performance
• Establish and track facilitation excellence KPIs and monitor delivery consistency and learner experience across facilitators, geographies, and modalities 
• Collaborate with content owners and program partners to ensure facilitators are prepared to deliver uptodate, accurate learning experiences
• Travel to PitchBook offices as needed to facilitate training sessions, observe facilitation, and support facilitator development
• Work on supplemental training initiatives as driven by business or market imperatives
• Support the vision and values of the company through role modeling and encouraging desired behaviors 
• Participate in various company initiatives and projects as requested 

Skills and Qualifications:

• A Bachelor’s degree in curriculum development, business, psychology, communications, or related field
• 5+ years of combined work experience in Learning and Development, preferably in the Sales and/or Customer Success, and Sales Enablement domains
• 2+ years of experience managing or leading training teams 
• Strong facilitation skills with the ability to engage diverse learner audiences in virtual and in‑person settings and experience with adult learning techniques
• Operational experience coordinating training schedules, calendars, and delivery logistics
• A demonstrated drive for results and an ownership mentality
• Strong execution skills for multi-functional and cross-organizational assignments and able to thrive in a constantly changing environment  
• Experience engaging with people across a variety of levels with diverse backgrounds
• Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word, and Excel with the ability to pick up new systems and software easily
• Must be authorized to work in the United States without the need for visa sponsorship now or in the future

Benefits + Compensation at PitchBook:

Physical Health            

• Comprehensive health benefits
• Additional medical wellness incentives 
• STD, LTD, AD&D, and life insurance

Emotional Health 

• Paid sabbatical program after four years
• Paid family and paternity leave 
• Annual educational stipend
• Ability to apply for tuition reimbursement
• CFA exam stipend 
• Robust training programs on industry and soft skills 
• Employee assistance program
• Generous allotment of vacation days, sick days, and volunteer days

Social Health 

• Matching gifts program
• Employee resource groups
• Subsidized emergency childcare  
• Dependent Care FSA
• Company-wide events
• Employee referral bonus program  
• Quarterly team building events

Financial Health 

• 401k match
• Shared ownership employee stock program 
• Monthly transportation stipend

*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment. 

Compensation

• Annual base salary: $140,000-$160,000
• Target annual bonus percentage: 15%

Working Conditions:

At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments—those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices—that simply can’t be replicated remotely. This role is expected to be in the office 5 days a week.

The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.

We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.

#LI-KL1

#LI-Onsite

About the Role:

As a member of the Product and Engineering team at PitchBook, you will be part of a team of big thinkers, innovators, and problem solvers who strive to deepen the positive impact we have on our customers and our company every day. We value curiosity and the drive to find better ways of doing things. We thrive on customer empathy, which remains our focus when creating excellent customer experiences through product innovation.

Principal Product Managers at PitchBook are strategists and leaders. In this role, you will be a catalyst for AI-powered innovation at PitchBook – partnering across teams to help shape the future of how we harness artificial intelligence. You’ll collaborate with cross-functional teams, including engineering, design, and data science, to execute a product roadmap that drives measurable outcomes. You will champion client needs, advocate for innovative solutions, and identify new opportunities to elevate PitchBook's capabilities. Additionally, you’ll play a pivotal role in mentoring team members within the Product organization, fostering a culture of growth and excellence.

The Product Management team within PitchBook’s Product organization works to strategically align PitchBook’s product initiatives with core customer needs and ruthlessly prioritize development efforts to drive both increased user engagement and increased win rates vs competitors.

Primary Job Responsibilities:

• Define the AI product vision, strategy, and roadmap to increase adoption and engagement of PitchBook products among users 
• Identify opportunities for product innovation and differentiation by working backwards from the customer journey 
• Manage the product lifecycle from ideation to launch to end-of-life 
• Collaborate with design, engineering, data science, and adjacent product teams 
• Actively define product roadmap prioritization and create business cases for new opportunities 
• Define and own measurable business and customer outcomes for your product area; set success metrics, monitor performance, and ensure product work drives demonstrable impact 
• Collaborate with engineering to understand system architecture and dependencies; evaluate technical feasibility and make informed trade-offs between complexity, scalability, and timeline
• Partner with design to evaluate solutions against UX principles, identify experience gaps, and advocate for intuitive, accessible product experiences 
• Establish and maintain structured customer feedback loops, synthesizing insights from user interviews, support tickets, customer success, and analytics to ensure real customer needs drive product decisions 
• Support the vision and values of the company through role modeling and encouraging desired behaviors
• Participate in various company initiatives and projects as requested 

Skills and Qualifications:

• Bachelor’s degree in Computer Science, Finance, or related field. Post graduate degrees or certifications are preferred 
• 8+ years of experience as a product manager or position with similar impact  
• 8+ years customer driven product management experience creating product strategy, roadmaps, aligning stakeholders, and setting product vision 
• Experience influencing senior and executive leadership through data-driven insights
• Experience in data products, analytics platforms, or B2B SaaS at scale. CFA, CAIA, or Financial industry experience is preferred
• Ability to communicate complex ideas with clarity and conviction; crafts compelling narratives tailored to diverse audiences, from engineers to executives 
• Proven ability to collaborate with clients and cross-functional teams to drive user-centric product innovation
• Self-directed: sets and meets deadlines, multi-tasks, and prioritizes in a fast-paced environment 
• Strong bias for action and a proactive mindset toward problem-solving 
• Track record of mentoring product managers and contributing to team growth and PM craft
• Ability to leverage tools (SQL, Tableau, financial modeling tools, MixPanel, FullStory) to analyze data and drive informed product decisions 
• Solid understanding of the convergence of private and public markets and a passion for staying ahead of industry trends 
• Familiarity with system architecture concepts, data pipelines, and the ability to partner effectively with engineering on technical trade-offs 
• Must be authorized to work in the United States without the need for visa sponsorship now or in the future

Benefits + Compensation at PitchBook:

Physical Health

• Comprehensive health benefits
• Additional medical wellness incentives
• STD, LTD, AD&D, and life insurance

Emotional Health

• Paid sabbatical program after four years
• Paid family and paternity leave
• Annual educational stipend
• Ability to apply for tuition reimbursement
• CFA exam stipend
• Robust training programs on industry and soft skills
• Employee assistance program
• Generous allotment of vacation days, sick days, and volunteer days

Social Health 

• Matching gifts program
• Employee resource groups
• Subsidized emergency childcare
• Dependent Care FSA
• Company-wide events
• Employee referral bonus program
• Quarterly team building events

Financial Health 

• 401k match
• Shared ownership employee stock program
• Monthly transportation stipend

*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment.

Compensation

• Annual base salary: $175,076-$237,475
• Target annual bonus percentage: 15%

Working Conditions:

At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments—those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices—that simply can’t be replicated remotely. This role is expected to be in the office 5 days a week.

The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.

We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.

#LI-MS1
#LI-Onsite

Your Impact

As a Manager, Solutions Architects, you’ll lead a team focused on delivering technical excellence in solution architecture across Axon’s Real-Time Operations (RTO) offerings. Partnering closely with the Sr. Manager and cross-functional teams, you'll implement and scale high-quality solution design processes while providing strategic support for mission-critical, customer-facing engagements.

You will spend approximately 80% of your time leading the team and managing project delivery across your group, and 20% supporting complex or unique client engagements with technical depth, particularly in emerging or highly integrated deployments. 

Location: Remote. 30% travel required. 
Must be within commutable distance to one of our Hub locations listed below
(Scottsdale AZ, Seattle Washington, Boston MA, Denver CO, Atlanta GA)
Reports to: Sr. Manager, Solutions Architects
Direct Reports: 8-10 Solutions Architects

What You’ll Do

• Lead and develop a team of Solutions Architects focused on law enforcement, campus, and corrections customers.
• Provide technical and project guidance to team members and ensure consistent quality and productivity in solution delivery.
• Coach and mentor team members, fostering a culture of innovation, learning, and accountability.
• Analyze and review IT system architectures to scope and recommend technical solutions.
• Partner with customers and internal stakeholders (sales, account management, product, engineering) to ensure successful project implementation and integration.
• Participate in hiring and onboarding of new Solutions Architects.
• Ensure timely and effective project execution aligned with Axon’s solution architecture standards.
• Maintain responsibility for team performance, resource allocation, and stakeholder satisfaction.
• Champion continuous process improvement in architecture, customer delivery, and team operations.

What You Bring

• Bachelor’s degree or equivalent experience.
• 4–6 years of experience in solution architecture or related technical leadership roles.
• 1–3 years of direct supervisory or team leadership experience.
• Expertise in solution architecture frameworks, cloud technologies, and systems integration.
• Effective communication skills across technical and non-technical audiences, including clients.
• Experience in project management and business process analysis.
• Basic understanding of integration coding methodologies.
• Experience in the public safety sector preferred (e.g., RMS/CAD implementations).
• Must pass a Criminal Justice Information Services (CJIS) background check and maintain CJIS clearance

Benefits That Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

ABOUT US

At RADAR, we're transforming the way the world thinks about physical retail. RADAR has raised over $104M from top investors, retailers, and strategics and works with some of the world's retail brands including American Eagle and Gap. We’re building the future of in-store experience where every product and every person can be precisely located in real time.

Our platform combines RFID and AI to unlock hyper-accurate product visibility and automation at scale. From real-time inventory tracking to seamless checkout experiences, our technology empowers some of the world’s largest retailers to streamline operations, reduce loss, and elevate both employee and customer experiences.

We’re a fast-growing, mission-driven startup where bold ideas, collaboration, and impact are at the core of everything we do. Join us as we reshape the physical world with digital precision, starting with retail and expanding far beyond!

OUR VALUES

Mission-Driven: We're transforming retail with cutting-edge technology and building something that truly matters.

Collaborative Team: We thrive on curiosity, shared goals, and solving complex problems together.

High Impact: You’ll make meaningful contributions from day one and help shape the future of our product and company.

Clear Communication: We value honesty, humility, and respectful dialogue—everyone’s voice matters.

Balanced Lives: We work hard, but not at the expense of well-being. We respect time, boundaries, and life outside of work.

Diverse Perspectives: We believe better ideas come from diverse backgrounds, experiences, and viewpoints.

Empathy-Driven Design: We build with deep respect for our end users, listening closely to their feedback and needs.

ABOUT THE JOB

As a Software Engineering Manager, you will be a player-coach leading a high-caliber engineering team building advanced platforms. Depending on your area of ownership, you may lead one or more teams across domains including Control Plane (edge/cloud compute), Dev/Sec Ops, Data Platform & Governance, High Scale Event Processing (hundreds of billions of events per day), Mobile Platforms, SRE & Operations, or Radar Platform (our core web/cloud customer experience). You will be technically hands-on in delivery while setting strategic direction, growing engineers, and collaborating cross-functionally with stakeholders and partner teams.

The best engineering managers here are strong engineers first. You'll be expected to contribute meaningfully to design, review code, and engage deeply with technical problems, not just manage the process around them. We move fast, and you've done it before. You know how to maintain a high quality bar without sacrificing velocity, and you bring the judgment to know when to push and when to slow down just enough to get it right.

Responsibilities:

• Lead, mentor, and grow a team of talented engineers; own performance management, career development, and a strong team culture.
• Set technical direction, support architecture decisions, and champion engineering best practices across your team and peers.
• Contribute directly to solution design and technical reviews; maintain a strong, credible technical presence.
• Manage agile processes, execution priorities, and on-time delivery of high-quality solutions.
• Collaborate with Engineering, Product, and UX stakeholders to define project plans and ensure requirements are understood, met, and well-documented.
• Identify, communicate, and drive resolution for technical and organizational risks.
• Foster a culture of security, quality, operational accountability, and continuous improvement.
• Support hiring and help grow the broader engineering organization.

ABOUT YOU

Required:

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• 7+ years of software engineering experience, including at least 2 years managing engineering teams of 5 or more direct reports.
• Proven ability to remain technically hands-on: contributing to design, architecture, and code review as a practicing engineer, not just an overseer.
• Demonstrated experience building, deploying, and operating complex distributed systems.
• Proficiency in at least one core language: Java, Python, C++, or Go.
• Solid foundation in systems or cloud architecture, DevOps/SecOps practices, automation, and CI/CD pipelines.
• Excellent communication, organizational, and people leadership skills.
• Commitment to engineering best practices: code quality, testing, and operational stability.
• Demonstrated ability to move fast and deliver in a startup or high-growth environment without compromising quality.

Preferred:

• Prior experience leading teams in one or more domains: Control Plane, Dev/Sec Ops, Data Platform, High Scale Event Processing, Mobile Platforms, SRE, or Radar Platform.
• Experience guiding teams through growth, change, and cross-functional collaboration.
• Familiarity with cloud platforms (AWS, GCP, Azure), container orchestration, or real-time data processing.
• Passion for mentoring, technical empowerment, and building inclusive engineering culture.

WHAT YOU'LL DO

In your first 30 days, you will:

• Meet every direct report 1:1 and begin building trust and rapport.
• Shadow team rituals: standups, planning, retros, design reviews.
• Map the systems your team owns: architecture, dependencies, operational health.
• Meet key cross-functional partners: product, design, peer engineering teams.
• Identify any immediate fires or risks that need attention before deeper learning is complete.

In your first 60 days, you will:

• Establish a consistent 1:1 cadence and begin individual development conversations.
• Actively participate in design and architecture discussions; contribute to code and technical reviews.
• Clarify team goals, priorities, and near-term delivery commitments.
• Identify process or quality gaps and begin forming a point of view on how to address them.
• Deliver or unblock at least one meaningful piece of work alongside your team.

In your first 90 days, you will:

• Present an initial team roadmap or priority framework to your manager and stakeholders.
• Have a clear development plan in place for each direct report.
• Be actively driving execution: unblocking the team, removing friction, and holding a high bar.
• Own at least one cross-functional initiative or decision end-to-end.
• Have a concrete plan to improve one dimension of team health: quality, velocity, culture, or process.

At RADAR, your base pay is one part of your total compensation package. The expected base salary range for this position is $200,000 - $250,000. Individual pay is determined by work location and additional factors,  including job-related skills, experience and relevant education or training.You will also be eligible to receive other benefits including: equity, comprehensive medical and dental coverage, life and disability benefits, 401k plan,  flexible time off, and paid parental leave. The pay range listed for this position is a good faith and reasonable estimate of the range of possible base compensation at the time of posting. 

Research has shown that women & underrepresented minorities are more likely to read lists of requirements and consider themselves unqualified if they don't meet every single one. This list represents what we're ideally looking for, but everyone has unique strengths & weaknesses, and we hire for strength & potential, not lack of weakness.

Use of artificial intelligence or a LLM such as ChatGPT during the interview process will be grounds for rejection of your application process.

The Yale Labs Manager is responsible for supporting the operational management, member engagement, business development activities, and day-to-day administration of the incubator and innovation program. This position helps execute strategic initiatives that support startup growth, member success, and community engagement while ensuring alignment with organizational goals and operational standards.

The Manager oversees tenant/member relations, onboarding, facility coordination, events, partnerships, communications, and administrative operations for the incubator program. This role also supports budgeting, reporting, contract administration, and policy implementation while exercising sound judgment in daily operations and member support activities.

Key Responsibilities

Program Operations & Administration

• Support the day-to-day operations of the incubator and coworking/laboratory spaces.
• Assist in implementing operational goals, policies, and procedures established by leadership.
• Coordinate operational processes to ensure a high-quality member experience.
• Monitor occupancy, member activity, and operational performance metrics.
• Identify opportunities for operational improvements and communicate recommendations to leadership.
• Support implementation of strategic initiatives.

Member Recruitment, Onboarding & Retention

• Serve as a primary point of contact for prospective and current member companies.
• Support recruitment efforts to attract startup and entrepreneurial tenants to the incubator program.
• Manage the member onboarding process, including communications, documentation, orientation, and expectation-setting.
• Maintain the membership pipeline and assist with outreach initiatives to increase occupancy and engagement.
• Build positive relationships with tenants and support member retention efforts.
• Coordinate member feedback collection through surveys, meetings, and regular communication.

Community Engagement & Partnerships

• Assist with planning and coordinating networking events, workshops, educational programming, and community-building activities.
• Represent the incubator program at regional entrepreneurial and life sciences events as assigned.
• Support relationship-building efforts with startup organizations, accelerators, universities, and industry partners.
• Coordinate with service providers and community partners to support member company needs.

Marketing & Communications

• Assist with marketing and outreach initiatives to increase awareness of the incubator program.
• Support website updates, social media engagement, newsletters, and promotional materials.
• Help coordinate media opportunities, public relations activities, and program communications.
• Maintain consistent messaging and communication standards across member and community outreach activities.

Financial & Contract Administration

• Support budget tracking and administrative financial processes for the program.
• Assist with management of rental agreements, invoicing, payment tracking, and related documentation.
• Maintain records related to contracts, member agreements, and operational reporting.
• Support preparation of quarterly reports, presentations, and operational updates for leadership review.
• Coordinate procedures related to payment follow-up and reporting.

Policy & Program Support

• Assist with implementation and maintenance of program policies and procedures.
• Support compliance with operational standards, member agreements, and facility requirements.
• Conduct research and gather feedback to support continuous improvement initiatives.
• Help document operational workflows and best practices.

Qualifications

• Bachelor’s degree in business administration, life sciences, public administration, entrepreneurship, or related field preferred.
• Experience in program coordination, incubator operations, coworking management, business development, or startup ecosystem support preferred.
• Strong organizational, communication, and relationship-management skills.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Experience with budgeting, contracts, customer service, and administrative operations preferred.
• Knowledge of biotech, life sciences, startup ecosystems, or innovation programs is highly desirable.

Position Characteristics

• Collaborative and service-oriented leadership style.
• Strong operational and project coordination abilities.
• Ability to work independently while supporting executive leadership initiatives.
• Comfortable engaging with entrepreneurs, industry leaders, research organizations, and community stakeholders.

We are looking for a Staff Forward Deployed Engineer who is passionate about solving complex cloud infrastructure challenges in the fast-growing AI/ML space. This is a high-impact position designed to be the "technical tip of the spear" for our most strategic AI-Native (ANE) customers.

As an FDE, you will sit at the intersection of Product Engineering and Customer Implementation. You will be embedded directly with our most strategic customers to drive transformational AI adoption. You will collaborate closely with customer teams to ship advanced AI applications that solve real world business problems.

You will build the tools, migration scripts, and AI starter kits that don't just solve one customer's problem, but scale the entire DigitalOcean AI Cloud ecosystem. Your mission is to accelerate "time-to-inference" in production at scale and serve as a critical feedback loop, ensuring our product roadmap is informed by the world's most demanding AI workloads.

What You’ll do:

• Embedded Customer Engineering: Partner deeply with strategic ANEs to manage complex migrations, build production-ready PoCs, and execute hands-on application builds on our GPU infrastructure.
• Build Scalable Assets & Tooling: Operationalize field learning by building migration planners, reusable systems, benchmarking frameworks, model optimization agents, and deployment automation scripts (e.g., Terraform/Pulumi) that standardize how AI workloads are deployed and tuned across DigitalOcean.
• Develop AI "Starter Kits": Create pre-built GenAI agents, solution templates, and notebooks (e.g., LangGraph, CrewAI) tailored to popular and advanced business needs.
• Drive the Product Roadmap: Act as the frontline technical voice for CPTO, surfacing architectural gaps and edge cases to inform core product development. Transition field-built tools into native product features.
• New Tech Validation: Lead the early testing and integration of emerging AI frameworks to ensure a first-class developer experience on DigitalOcean.
• Partner & GTM Enablement: Co-develop delivery frameworks with Strategic and Technical partners to enable repeatable, high-quality deployments at scale.
• Market Leadership: Produce field-tested demo kits and deployment guides that support new product releases with practical, validated assets.

Key Metrics

• Customer Adoption: Number of high-impact production workloads landed; reduction in average "time-to-production"; and Pilot-to-Production conversion rates.
• Asset & Tooling Delivery: Number of reusable tools (agents, scripts, playbooks) delivered per quarter and their subsequent adoption rate by the crossfunctional teams and customers.
• Field Enablement & Scale: Measured by the successful handoff and execution of FDE-defined deployment patterns to technical partners and the internal adoption rate of FDE playbooks across all customer-facing technical teams.
• Product Influence: Number of roadmap features or architectural changes directly attributed to FDE feedback and validated customer hypotheses.

What You’ll Add to DigitalOcean:

• AI/ML Architecture & Domain Expertise: Significant experience in the AI/ML lifecycle, specifically hosting large language or multimodal models using inference engines like vLLM, SGLang, or Modular. You have a deep understanding of common LLM architectures and optimization techniques (e.g., continuous batching, quantization).
• Distributed Systems & Infrastructure Mastery: Act as the subject matter expert on modern GPU families (NVIDIA/AMD) and their software stacks (CUDA, ROCm, TensorRT, OpenAI Triton). Expert proficiency in Kubernetes (K8s) and the design of distributed systems, including microservices, messaging systems, databases, and Infrastructure as Code. You can seamlessly integrate AI workloads with core cloud services (Networking, VPC, Storage, Compute).
• High-Performance Inference & Hardware Optimization: Hands-on experience with distributed inference serving frameworks (e.g., llm-d, NVIDIA Dynamo, or Ray Serve). You understand GPU-level optimization and have experience with interconnect technologies like NVlink, XGMI, or RoCE to maximize hardware efficiency.
• Software Engineering Foundation: Strong production coding skills in Python or Go with the ability to build high-quality tools, automation, and internal assets.
• Data-Driven Performance Insight: Proven ability to benchmark AI infrastructure and perform GPU utilization tuning to optimize customer ROI and workload performance.
• Consultative Execution: Proven ability to establish instant technical credibility with CTOs and Lead Architects while managing high-stakes technical migrations.

Preferred

• Experience with emerging AI orchestration frameworks like LangGraph, CrewAI, or LlamaIndex.
• A background in technical consulting or "Forward Deployed" roles at high-growth AI or infrastructure companies.
• Experience building and scaling "Center of Excellence" models or partner delivery frameworks.
• Active contributor to open-source AI projects or technical communities.

Compensation Range: 

• $195,000 - $239,000

*This is a hybrid role

JR: 2026-7748

#LI-Hybrid

About the opportunity

The Customer Insights & Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.

What to expect?

• Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)
• Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources
• Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners
• Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor
• Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation
• Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations
• Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques
• Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem
• Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption

What do you need to be successful?

• 6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency
• Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)
• Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches
• Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation
• Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment
• Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity
• Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams
• Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets
• Comfortable taking ownership of strategic initiatives from ideation through execution
• Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques
• Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

Washington Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Washington if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Washington: $163,000- $221,000

We want people who are passionate about troubleshooting complex problems with systems, networking and storage at scale.

We are looking for a seasoned system administrator to help us keep the cloud running smoothly. Reporting to the manager of Cloud Operations, the GPU Operations Engineer monitors and provides first-response to all cloud health issues that impact, or could potentially impact, customer experience - internal or external. You will interface with teams across the organization to research and troubleshoot issues from single droplets to cloud-wide disturbances. Our workweek spans five days, and that may involve working on weekends.

What You'll Be Doing: 

• Ensuring maximum uptime for our global infrastructure
• Automating processes and building tools to improve operational efficiency
• Coordinating operational work across teams to improve the platform with minimal impact

What You'll Add to DigitalOcean:

• Solid experience with Linux operating systems or Networking and day to day upkeep
• Familiarity with virtualization technologies and troubleshooting virtual machine instances
• Familiarity with containerization technologies and troubleshooting containers
• Familiarity with IPv4 Networking and troubleshooting (CCNA equivalent)
• Basic storage concepts and technologies
• Experience with monitoring systems and incident management
• Experience scripting in one or more of the following languages: Bash, Python, or Go
• Experience with GPU hardware or AI/ML, and Kubernetes
• A passion for good documentation and open communication
• Proven ability to learn!

Compensation Range: 

• $107,000 - $134,000

*This is a hybrid role

JR: 2026-7423

#LI-Hybrid

ABOUT THE JOB 

Anduril’s Talent Strategy, Experience & Enablement team is seeking a TA Onboarding Specialist to own the end-to-end onboarding experience for our Recruiters and Recruiting Coordinators. This is not a generic HR onboarding role — this person will design and execute an onboarding program purpose-built for TA professionals, ensuring every new recruiter and coordinator ramps faster, builds confidence in our tools and processes, and integrates into Anduril’s recruiting culture from day one. 

The right person for this role understands that onboarding a recruiter is fundamentally different from onboarding a software engineer or a finance hire. Recruiters need to learn our ATS, sourcing tools, and CRM. They need to understand our operating principles, interview methodology, and competency framework. They need to know the business lines they support, the hiring managers they’ll partner with, and the technical domains they’ll recruit for. And they need to build credibility with their stakeholders fast — because every week a recruiter is ramping is a week they’re not filling roles. 

You will be the primary point of contact for every new TA hire from offer acceptance through their first 90 days. You’ll partner closely with the Talent Enablement Program Manager on training content, the TA Systems team on tool access and proficiency, and recruiting leadership on business line immersion. If you thrive on building seamless experiences, obsess over the details that make someone feel set up for success, and want to directly impact how fast our recruiting engine scales, this role is for you. 

WHAT YOU’LL DO 

• TA-Specific Onboarding Ownership: Own the end-to-end onboarding experience for all new Recruiters and Recruiting Coordinators — from offer acceptance through 90-day check-in — ensuring a seamless, structured, and confidence-building ramp into their role.
• Recruiter Ramp Program Design: Design and maintain a TA-specific onboarding curriculum that covers ATS/CRM proficiency, sourcing tool training, interview methodology, operating principles and competency framework orientation, business line immersion, and hiring manager relationship-building.
• Role-Specific Onboarding Paths: Build and maintain structured 30/60/90 day onboarding plans for each TA role (Recruiter, Senior Recruiter, Recruiting Coordinator, Sourcer) with clear milestones, proficiency checkpoints, and success criteria.
• Pre-boarding & Day One Readiness: Coordinate pre-boarding logistics: system access, tool provisioning, team introductions, hiring manager connection, and first-week scheduling. Ensure no new hire shows up on day one without everything they need.
• TA Culture & Process Orientation: Conduct engaging TA-specific orientation sessions that go beyond generic company onboarding — instilling a deep understanding of Anduril’s recruiting culture, operating principles (Speed, Autonomy, Scale, Impact), the Behavioral Question Bank, and what “great” looks like in our hiring process.
• New Hire Liaison & Support: Serve as the primary point of contact for new TA hires, providing guidance, answering questions, and proactively identifying when someone is struggling or falling behind on ramp milestones.
• Cross-Functional Partnership: Partner with the Talent Enablement Program Manager to ensure onboarding content stays current and aligned with broader enablement programs. Collaborate with TA Systems on tool training and access. Work with recruiting leadership on business line immersion scheduling.
• Onboarding Materials & Knowledge Base: Develop, refine, and maintain onboarding playbooks, checklists, guides, and resource libraries specific to the TA function. Ensure materials reflect current processes, tools, and best practices.
• Metrics & Continuous Improvement: Track onboarding completion rates, ramp time to first hire, new hire satisfaction scores, and hiring manager confidence in new recruiter readiness. Use data to identify gaps and continuously improve the onboarding experience.
• Feedback Loops & Iteration: Proactively identify friction points in the TA onboarding experience and drive improvements. Gather feedback from new hires, their managers, and their stakeholders to inform iteration. 

WORKS WITH

• Talent Enablement Program Manager (content alignment, training curriculum)
• TA Systems Senior Manager (tool access, ATS/CRM training)
• Recruiting Leadership & Functional Managers (business line immersion, hiring manager intros)
• People Operations (HR onboarding integration, compliance, benefits enrollment)
• New Recruiters & Recruiting Coordinators (primary audience) 

REQUIRED QUALIFICATIONS

• 3+ years of experience in onboarding, people operations, program management, or talent acquisition enablement.
• Direct experience onboarding recruiting or talent acquisition professionals, or strong enough TA domain knowledge to design a credible ramp program for recruiters and coordinators.
• Strong knowledge of onboarding processes, procedures, and best practices — with a bias toward structured, milestone-driven programs over ad-hoc orientation.
• Excellent organizational and project management skills, with the ability to manage multiple new hire cohorts simultaneously without dropping details.
• Exceptional communication and interpersonal abilities, with a customer-service mindset — new hires should feel supported, not processed.
• Strong attention to detail, ensuring accurate and thorough completion of all onboarding tasks, system access, and documentation.
• Proficiency with HRIS, applicant tracking systems (ATS), and recruiting tools — you’ll be teaching new hires to use these, so you need to know them yourself.
• Analytical mindset: ability to track onboarding metrics (ramp time, completion rates, satisfaction scores) and use data to drive improvement.
• Experience working in a fast-paced, high-growth environment where the onboarding program needs to scale with hiring volume.
• Must be a U.S. Person due to required access to U.S. export controlled information or facilities

PREFERRED QUALIFICATIONS 

• Prior experience in a recruiting or talent acquisition role — you’ve lived the ramp yourself and know what new recruiters actually need vs. what onboarding programs typically provide.
• Experience in the defense, aerospace, or a related high-tech industry where cleared talent, mission context, and technical domain knowledge are factors in recruiter ramp.
• Experience designing 30/60/90 day onboarding plans with structured milestones and proficiency checkpoints.
• Background in creating onboarding content: playbooks, quick-reference guides, video walkthroughs, or e-learning modules.
• Ability to work autonomously with discretion and minimal supervision — comfortable owning the full onboarding experience without waiting for direction.
• Prior event coordination experience (orientation sessions, team immersion days, cohort kickoffs). 

Build the Future with Us — EquipmentShare is Hiring a Heavy Equipment Shop Technician (Mechanic)

At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.

We’re hiring a Heavy Equipment Shop Technician (Mechanic) at our rental facility in Seattle, WA, and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, provide maintenance and repair for a variety of customer and company owned heavy equipment machinery and aerial lifts and help us build the future of construction. Mechanics will have the opportunity to work on the newest fleet in the industry.

Salary range: $32-$38. Factors including past experience and location may affect final compensation rate. 

Schedule: Monday to Friday, 7:00 AM to 5:00 PM, and offers overtime pay after working 40 hours. (This role is subject to on-call scheduling with additional compensation provided)

Primary Responsibilities

As a Shop Technician, you’ll use our tech to create, assign, and monitor work orders, track machine service intervals, order parts, and diagnose issues faster by pulling data from hundreds of makes and models. With real-time information at your fingertips, you can determine the root cause and corrective action for each issue quickly, enabling you to work smarter, not harder.

• Practice safe job practices for repairing equipment

• Use technology (laptops and tablets) comfortably

• Maintenance and repair of complex mechanical, electrical, hydraulic, and diesel systems on a variety of rental and customer equipment and tools while using a high degree of independent judgment

• Assist in the training of lower level technicians as needed

• Maintain paperwork/electronic documentation of work performed (work orders) in a complete and timely manner on a daily basis

• Assist with pick-up and delivery of equipment & parts

• Be knowledgeable of OSHA requirements (preferred)

• Year-round company provided OEM training

• Other duties, assigned as needed

Why EquipmentShare?

Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward.

We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special.

Perks & Benefits

• Monthly Family Dinner Night — We treat you and your family to dinner every month, because family comes first. (An employee favorite!) *restrictions apply
  
  
• Competitive compensation
  
  
• Full medical, dental, and vision coverage for full-time employees
  
  
• Generous PTO + paid holidays
  
  
• 401(k) + company match
  
  
• Tool and boot reimbursements (role dependent)
  
  
• Gym membership stipend + wellness programs (earn PTO and prizes!)
  
  
• Company events, food truck nights, and monthly team dinners
  
  
• 16 hours of paid volunteer time per year — give back to the community you call home
  
  
• Career advancement, leadership training, and professional development opportunities

• Access to industry leading diagnostic tools

About You

You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment.

We’re looking for people who:

• See challenges as opportunities
  
  
• Embrace change and continuous improvement
  
  
• Bring energy, effort, and optimism every day

Skills & Qualifications 

Required Skills/Abilities: 

• Must own tools applicable to position

• Advanced mechanical aptitude and working knowledge of tools

• Extensive knowledge of construction equipment with an advanced understanding of schematics and diagrams

• Superior customer service, teamwork and verbal/written communication skills

Education and Experience:

• High School diploma, Trade school certificate preferred 

• Experience in field service, maintenance and repair preferred

Physical Requirements:

• Must be able to move, stand, stoop and bend freely

• Must be able to lift up to 50 pounds at times

• This is a safety sensitive position and any offer of employment will be contingent on passing a 10 panel drug screen

A Workplace For All

At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.

We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do.

EquipmentShare is an EOE M/F/D/V.

Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.

Build the Future with Us — EquipmentShare is Hiring a Heavy Equipment Class A/B CDL Driver

At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.

We’re hiring a CDL Delivery Driver at our rental facility in Seattle, WA, and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction.

Salary range: $35-40/hr. Factors including past experience and location may affect final compensation rate. 

Schedule: Monday to Friday, 7:00 AM to 5:00 PM, and offers overtime pay after working 40 hours. (This role is subject to on-call scheduling with additional compensation provided)

Primary Responsibilities

We don’t just deliver equipment - we deliver innovation. At EquipmentShare, our technology ensures that our drivers work efficiently and effectively by providing real-time access to fleet locations, work orders, and delivery details.

• Operates vehicle according to applicable state and federal transportation laws

• Transports loads safely and in a timely manner over required route, obeying all traffic laws and observing all safety regulations

• Deftly maneuvers truck and trailer into loading and unloading areas; follows loading crew signals

• Assists with loading of or loads and unloads goods and materials, using specialized equipment when warranted; unloads empty skids and returns all equipment to designated area

• Maintains signed invoices, shipping bills of lading, and other required paperwork; delivers documentation to shipping office or other appropriate staff when delivery route is complete

• Facilitates routine service on trucks, which may include checking oil, water, gasoline, and air; reports maintenance malfunctions to Shipping Supervisor

• Arranges trailers in shipping yards for optimum loading patterns

• Performs other related duties as assigned

Why EquipmentShare?

Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward.

We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special.

Perks & Benefits

• Monthly Family Dinner Night — We treat you and your family to dinner every month, because family comes first. (An employee favorite!) *restrictions apply
  
  
• Competitive compensation
  
  
• Full medical, dental, and vision coverage for full-time employees
  
  
• Generous PTO + paid holidays
  
  
• 401(k) + company match
  
  
• Tool and boot reimbursements (role dependent)
  
  
• Gym membership stipend + wellness programs (earn PTO and prizes!)
  
  
• Company events, food truck nights, and monthly team dinners
  
  
• 16 hours of paid volunteer time per year — give back to the community you call home
  
  
• Career advancement, leadership training, and professional development opportunities

About You

You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment.

We’re looking for people who:

• See challenges as opportunities
  
  
• Embrace change and continuous improvement
  
  
• Bring energy, effort, and optimism every day

Skills & Qualifications

Required Skills/Abilities: 

• Strong interpersonal and customer service skills with the ability to speak professionally and courteously with customers and staff at delivery points

• Ability to remain focused in a busy environment

Education and Experience:

• Must hold either a commercial drivers license (Class A/B CDL) or chauffeur’s license depending on state, appropriate for weight of vehicle to be operated

• Must pass background and drug testing as required by federal and/or state department(s) of transportation regulations

• Must pass DOT physical, as trucks driven are over 10k lbs

• Must be at least 21 years old to operate company vehicle.

Physical Requirements:

• Prolonged periods sitting in a trailer cab for long periods of time

• Must be able to lift and move up to 40 pounds at a time

• Must be able to travel frequently

• CDL drivers may be required to be clean shaven in order to deliver to EquipmentShare customers who have this requirement

• This is a safety sensitive position and any offer of employment will be contingent on passing a 10 panel drug screen

A Workplace For All

At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.

We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do.

EquipmentShare is an EOE M/F/D/V.

Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.

The Opportunity

As a One Medical Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. Our Flex Lab Services Specialist/Member Support Specialist support multiple offices in a Market.

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you’ll need:

• An active phlebotomy certification to practice in WA
• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills 
• A High School Diploma or equivalent 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks

One Medical is committed to fair and equitable compensation practices

The range for this role is $26.50 to $28.50 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/

This is a full time role (40 hours/week) with 8 hour shifts generally taking place between 7:30am-6:00pm based in office in Ballard WA.. Flex locations: Fremont, Downtown Seattle, Capitol Hill, South Lake Union. Flex Lab Services Specialists lend support to multiple One Medical locations in a market and location and schedule are subject to change.

The Opportunity

As a One Medical Lab Services Specialist/ Member Support Specialist at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers.

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. Our Flex Lab Services Specialist/Member Support Specialist support multiple offices in a Market.

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc..
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you’ll need:

• An active phlebotomy certification to practice in WA
• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment OR successful completion of an Amazon Career Choice training program
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills 
• A High School Diploma or equivalent 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks
• Successful completion of an Amazon Career Choice training program preferred

One Medical is committed to fair and equitable compensation practices

The range for this role is $26.50 to $28.50 per hour based on a standard full-time schedule, with a 1.25 differential for eligible extended hours. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/

This is a full-time role (40 hours/week) with 8-hour shifts, Monday through Friday, generally between 7:30 AM - 6:00 PM. The position is based in our Ballard, WA office. Flex Lab Services Specialists lend support to multiple One Medical locations in a market and location and schedule are subject to change.

The Opportunity

As a One Medical Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. 

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you’ll need:

• An active phlebotomy certification to practice in WA
• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills 
• A High School Diploma or equivalent 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks

One Medical is committed to fair and equitable compensation practices

The range for this role is $25.00 to $27.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/

This is a full time role (40 hours/week) with 8 hour shifts generally taking place between 7:00am-6:00pm based in office in Capital Hill, WA. 

The Opportunity

As a One Medical Lab Services Specialist/ Member Support Specialist at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers.

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. 

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc..
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you’ll need:

• An active phlebotomy certification to practice in WA
• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment OR successful completion of an Amazon Career Choice training program
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills 
• A High School Diploma or equivalent 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks
• Successful completion of an Amazon Career Choice training program preferred

One Medical is committed to fair and equitable compensation practices

The range for this role is $25.00 to $27.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/

This is a full-time role (40 hours/week) with 8-hour shifts, Monday through Friday, generally between 7:00 AM - 6:00 PM. The position is based in our Capital Hill, WA office. 

The Opportunity

As a One Medical Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. 

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc...
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you’ll need:

• An active phlebotomy certification to practice in WA 
• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills 
• A High School Diploma or equivalent 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks

The range for this role is $25.00 to $27.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/

This is a full-time role (40 hours/week) with 8-hour shifts, Monday through Friday, generally between 7:30a-6:30pm. The position is based in our SLU, WA office. 

The Opportunity

As a One Medical Lab Services Specialist/ Member Support Specialist at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers.

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. 

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc..
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you’ll need:

• An active phlebotomy certification to practice in WA
• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment OR successful completion of an Amazon Career Choice training program
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills 
• A High School Diploma or equivalent 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks
• Successful completion of an Amazon Career Choice training program preferred

One Medical is committed to fair and equitable compensation practices

The range for this role is $25.00 to $27.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/

This is a full-time role (40 hours/week) with 8-hour shifts, Monday through Friday, generally between 7:30 AM - 6:00 PM. The position is based in our Totem Lake, WA office. 

The Opportunity

As a One Medical Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. 

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you’ll need:

• An active phlebotomy certification to practice in WA
• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills 
• A High School Diploma or equivalent 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks

One Medical is committed to fair and equitable compensation practices

The range for this role is $25.00 to $27.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/

This is a full time role (40 hours/week) with 8 hour shifts generally taking place between 7:30am-6:00pm based in office in Totem Lake, WA. 

Available Locations: Seattle, WA

About the Role

Cloudflare’s Senior Forward Deployed Engineers (FDEs) operate at the intersection of product engineering and customer impact.

As an FDE, you will be embedded within one of Cloudflare’s most strategic global customers, working side-by-side with their engineering teams to build and deploy solutions using Cloudflare’s platform. Unlike traditional Solutions Architects or consultants, you will write production code, shape technical architecture, and directly influence how Cloudflare products are used at massive scale.

You will operate as a technical extension of both organizations - helping the customer ship faster while surfacing real-world product insights back to Cloudflare engineering.

This role is ideal for engineers who want to:

• Stay deeply technical
• Work on real production systems
• Influence product direction
• Build long-term partnerships with world-class engineering teams

Responsibilities

• Deep Technical Embedding: Serve as the dedicated, long-term technical partner within a strategic customer’s engineering organization, operating as a trusted extension of their team.
• Production-Level Engineering: Design, build, and deploy production-ready code and configurations directly into customer infrastructure using the Cloudflare platform.
• Technical Accountability: Own the account's technical success across the entire Cloudflare portfolio. Serve as the primary technical point of contact, with other Cloudflare technical resources taking direction from your technical strategy for the account.
• Operational Integration: Participate in customer engineering rituals, including daily standups, design reviews, and real-time incident response.
• Platform Advocacy & Adoption: Identify opportunities to accelerate the adoption of Cloudflare services, unlocking new capabilities across the customer’s tech stack.
• Platform Breadth & Depth: Deep technical competence in building production applications on a modern stack, combined with the willingness and ability to go deep on all Cloudflare product areas. From Workers to security, networking, and observability.
• Feedback Loop & Product Influence: Surface real-world edge cases and product gaps directly to Cloudflare’s Product and Engineering teams to influence the developer platform roadmap.
• Strategic Relationship Management: Establish and maintain trusted technical relationships with senior leadership (Staff+ engineers, Directors, and VPs).
• On-Site Presence: Maintain a regular on-site presence at customer locations to foster deep collaboration and cultural alignment.

Requirements

• Proven Engineering Pedigree: 7+ years of professional software engineering experience. You are a builder at heart, with a track record of delivering production-grade systems, not just advising on them.
• Production Ownership & Operational Maturity: You have owned mission-critical services with real-world users. You understand the gravity of on-call rotations, the urgency of incident response, and the architectural rigor required to maintain "five nines" uptime.
• Active Practitioner: You are currently in the IDE. You have a "ship-first" mentality and maintain a high velocity, staying current with modern frameworks, languages, and deployment patterns.
• Full-Stack Architectural Depth: Broad technical fluency across the entire stack—from frontend performance and backend logic to database optimization and distributed infrastructure.
• AI-Native Development: You have integrated AI-augmented workflows (e.g., Windsurf, OpenCode) into your daily development cycle to accelerate prototyping and delivery.
• Systems Design & Strategic Thinking: Ability to decompose complex business requirements into scalable, resilient technical architectures. You can visualize the "big picture" without losing sight of the implementation details.
• Cloud Ecosystem Fluency: Deep experience with at least one major cloud provider (AWS, GCP, or Azure), including an understanding of serverless, networking, and security primitives.
• High Agency & Navigating Ambiguity: You are a self-starter who thrives in "zero-to-one" environments. You don't wait for a ticket; you identify the problem and own the solution from end-to-end.
• Executive Presence: Comfortable engaging in high-stakes technical and strategic discussions with VP-level stakeholders, with the ability to translate complex engineering trade-offs into business impact.

Nice to Have

• Direct experience building on Cloudflare Workers, or the broader Cloudflare Developer Platform.
• Previous experience at a fast-paced startup or in a customer-facing engineering role where you operated directly within a partner’s codebase.
• A visible public profile, including open-source contributions, technical blogging, or speaking engagements at industry conferences.

Compensation

Compensation may be adjusted depending on work location.

• For Seattle Area based hires: Estimated annual salary of $185,000 - $254,000

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave

As a Delivery Manager, you will be responsible for overseeing all new vehicle deliveries, lease-returns, and trade-ins from your facility as well as onsite inventory. You will lead a team of Delivery Associates and Vehicle Operations Specialists ensuring seamless transactions and exceptional service from start to finish. This role is responsible for ensuring state and local compliance, implementation of internal business practices, and accurate completeness of every customer transaction. This is a critical role to ensure customer expectations and timelines are met in order to execute on successful customer delivery operations.   

Team Management and Development:  

• Lead field Delivery team, ensuring seamless transactions and exceptional customer service. 
• Ensure smooth transitions across all stages of the delivery process—financial clearance, documentation handling, and delivery ceremonies—in collaboration with Field Sales, Lucid Financial Services and logistics partners.   
• Ensure highest level of accuracy of every transaction before handing over vehicle.  
• Lead the professional growth of the Delivery team through one-on-one coaching, training, group discussions, role-playing exercises, and other effective coaching methods to achieve superior customer satisfaction. 

Trade-In & Inventory Management: 

• Handle customer trade-ins, titling paperwork, and transferring of non-Lucid trade in vehicles through a 3rd party  
• Managing the intake of trade in vehicle and leveraging sound judgement in confirming the condition of trade-in  
• Partner with Remarketing team and handle Pre-Delivery Inspections on Lucid trade in and upgrades 
• Manage and oversight of the flow and forecasting of Lucid vehicles and requesting of additional inventory 
• Manage quality and condition of vehicle inventory and readiness 

Problem-Solving & Decision-Making:  

• Identify and remove technical, operational, and organizational barriers. Propose solutions using a business-oriented mindset and confidently utilize Salesforce reporting and analytics. 
• Handle and manage any customer escalations that may arise at the time of delivery  

Operational Planning:  

• Manage customer delivery pipeline, ensuring prompt pairing of customers with Delivery Associates 
• Excel in operations and planning sharing performance insights with the team and implementing corrective actions for deviations. 
• Support vehicle deliveries when Delivery Associates if capacity issue arise  
• Assist with daily operations as needed  

Brand Standards:  

• Ensure consistent execution of Lucid’s marketing and visual presentation  
• Responsible for how the customer will experience and interpret the Lucid brand through the delivery experience  
• Ensure every touch point of the delivery process is frictionless and seamless 

Customer Relationship Management:   

• Adapt problem-solving techniques to accommodate diverse customer needs and build strong collaborations with Lucid Financial Services and other internal and external stakeholders. 

Qualifications: 

• 4- 8 years of experience in a leadership role within the automotive, transportation or logistics industry. 
• Bachelor’s degree or equivalent work experience in business, sales, or a related field preferred. High school degree or GED required. 
• Proven ability to lead a team of sales and/or process-focused professionals in achieving targets.  
• Strong problem-solving abilities. Can identify technical, operational, and organizational roadblocks and provide solutions.  
• Business owner mindset with the ability to analyze reports and use our CRM program, Salesforce, with confidence.  
• Experience making data driven decisions and holding team accountable to KPI’s 
• Adept at nurturing, developing, and leading exceptional customer-oriented teams. 
• Strong cross functional collaborative skills, specifically with sales and service teams. 
• Demonstrated experience in fostering an inclusive and collaborative team environment. 
• Willingness to work weekends and extended retail hours, particularly at month or quarter ends. 
• Current Driver's license and ability to obtain a DMV Salesperson License where required. 
• Skilled in Microsoft Office and Salesforce 
• Capable of physical tasks such as twisting, bending, squatting, reaching, and standing for extended periods, with or without reasonable accommodations. 

MongoDB is seeking an experienced Product Manager to own the strategy and execution for two tightly integrated layers of our core database: Replication and Storage Engines (WiredTiger). Together, these layers underpin MongoDB’s durability, availability, and performance for customers running mission-critical workloads.

This role spans two very different levels of customer visibility. Replication is, at its core, about keeping a distributed system in sync. Customer-facing concepts like failover, read concerns, and write concerns are how those guarantees surface. Customers understand and articulate those directly. WiredTiger internals like eviction, checkpointing, and cache management are invisible to customers, but are often blamed when "the system is misbehaving". You’ll need to move comfortably between both worlds: translating ambiguous customer symptoms into precise priorities for the storage engines team deep in the stack, while driving the replication roadmap and partnering with fellow database product managers on cross-cutting concerns.

We are looking to speak to candidates who are based in New York City or Seattle for our hybrid working model.

Responsibilities

• Own the product direction, roadmap, and execution plan for MongoDB’s replication and storage engine layers, ensuring we continue to deliver rock-solid durability, availability, and performance for mission-critical workloads
• Define the long-term roadmap for the storage engine (WiredTiger), balancing architectural investments against near-term escalation pressure
• Define and track measurable service-level objectives (SLOs) for replication lag, failover time, storage engine health and predictability, and customer data durability
• Distill ambiguous customer pain (e.g. "the system falls over" or "we see intermittent latency spikes") into actionable, scoped priorities for Storage Engines. Frame work in customer-outcome terms so the team can spot gaps independently
• Lead high-stakes escalations, coordinating with Support and engineering to resolve issues and reduce churn risk
• Drive improvements to the replication protocol, including elections, consensus, failover, read/write concern semantics, and distributed transaction consistency
• Own product direction for oplog, initial sync, elections, rollback, and replica set configuration
• Maintain clear ownership boundaries with the Storage Execution Product Manager
• Enable Sales, Support, Customer Success, and Product Marketing as the subject-matter expert for replication and storage engine reliability
• Partner with engineering leadership on quarterly planning, technical strategy, and project scoping

Requirements

• You can take a messy customer problem and turn it into something an engineering team can act on. When someone reports "intermittent latency spikes," you know how to dig in, ask the right questions, and trace it back to a root cause
• You are strong technically. You understand how distributed systems work, how databases store and replicate data, and you can hold your own in a room full of highly technical engineers
• You have a track record of making decisions and shipping in complex technical environments, not just analyzing
• You collaborate well with highly empowered engineering teams. This role influences through clarity and conviction, not authority
• You have experience working directly with enterprise customers on technical solutions
• You communicate complex concepts in a manner that is easily understood by multiple audiences, from deep-stack engineers to field teams to customers

Bonus Points

• Experience with replication protocols, distributed consensus, storage engines, or other core database internals (B-tree engines, write-ahead logging, cache management)
• Experience managing products where the end user has no direct visibility into the component. You're used to being the bridge between customer experience and deeply internal systems behavior
• A track record of handling complex customer escalations and turning them into product improvements
• 5 or more years of experience in product management or a deeply technical customer-facing role

Scope of Ownership

This role spans two major areas of MongoDB's core server: 

• Replication: the replication protocol (elections, rollback, heartbeats), replica set configuration, oplog, read/write concern, startup recovery, distributed transactions, initial sync, etc
• Storage Engines: WiredTiger and the encrypted storage engine, durability guarantees, memory management (cache sizing, eviction), checkpointing and journaling, timestamp-based data visibility rules, and data validation, repair, and recovery tools, spanning multiple sub-teams within the Storage Engines organization

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req. ID: 1273421116