This position does not offer visa sponsorship now or in the future.

We’re looking for an Analytics & Business Intelligence, AVP to measurably drive growth for our Operations and Investment Management (OIPM) group at iCapital.

This role involves defining and calculating operational KPIs, transforming raw source data into processed business data, creating live dashboards to monitor performance, identifying driver metrics and statistical correlations, and finally working with business teams to enable data-driven change.

You will sit in the Analytics group of the broader Data & Analytics team within Technology, and will work closely with our Data Engineering group. Although you are initially expected to be an individual contributor, the role would eventually entail managing a team of 1-3 direct reports.

On the technical side, you will interface with our data stack of Airbyte, Snowflake, dbt, Prefect, Python and Tableau (among others). On the business side, you will work with our operations teams to produce management visibility, efficiency improvements and workflow automation.

Ideal candidates will be highly proficient in our technical tooling, understand complex business problems, interface with senior stakeholders, develop execution plans, and finally present on their work.

Responsibilities:

• Write SQL within dbt to extract, transform, validate, and aggregate data.
• SQL / DBT - 50%; Tableau/PowerBI - 30%; Python - 20%
• Create Tableau dashboards for various business teams, charting key metrics and performing exploratory data analysis
• Monitor and deploy data pipelines into our orchestration infrastructure using Prefect
• Drive projects to completion by gathering business requirements, implementing technical solutions, following software best engineering practices, and finally presenting on results
• Work closely with our engineering, product and business teams to form a thorough understanding of our industry and evolving data model
• Convert data insights into concrete, action-oriented and phased execution plans that measurably grow various business metrics over time

Required Qualifications:

• Bachelor’s degree or higher in Computer Science, Economics, Mathematics, Statistics or a related technical field
• 4 to 8 years of experience in a data-related role
• Excellent writing, communication and presentation skills
• Excellent knowledge of SQL (dbt experienced preferred)
• Good knowledge of a business intelligence tool (e.g. Tableau, Looker, PowerBI)
• Good knowledge of Python, Microsoft Excel and intermediate statistics
• Familiar with data science techniques and machine learning models
• Prior experience with end-to-end project delivery (e.g. requirements gathering, scoping, working within large organizations, presenting on project plans and results)
• Detail-oriented, naturally curious and willing to question to status quo to understand business needs

Preferred Qualifications:

• Prior experience in the financial services and alternative investments
• Prior experience in business analyst and/or project management roles

Benefits

The base salary range for this role is $100,000 to $135,000 depending on level and experience.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About the Role

iCapital is seeking a highly organized, systems-oriented Marketing Operations Analyst or Associate to support execution excellence across the Marketing organization. This role is the operational backbone of a high-performing Marketing team. This individual will own day-to-day execution across four core areas: budget and procurement operations, project management systems, reporting and analytics, and strategic planning support. This role will work closely with the Marketing, Finance, and Procurement teams to ensure the marketing organization runs efficiently, compliantly, and with full visibility into performance and spend.

Responsibilities

• Manage vendor onboarding, purchase orders and invoices and ensure every vendor payment is accurately coded, properly approved, and processed on time.
• Maintain a live marketing budget tracker reflecting actuals versus plan across all spend categories and support monthly reconciliation.
• Assist with the annual marketing budget planning process.
• Maintain the team's day-to-day project management tool, keeping boards current, status fields accurate, and naming conventions consistent so the system is always a reliable source.
• Conduct regular audits to identify stale boards, outdated tasks, workflow gaps, flagging issues and implementing fixes to keep the system clean.
• Manage the campaign intake and prioritization framework.
• Partner with the Marketing Analytics team to assemble and distribute monthly marketing analytics reports.
• Support quarterly OKR and KPI data consolidation and the annual strategic planning process.
• Assist with internal communications and team engagement initiatives, coordinating logistics, drafting content, and managing distribution for team-wide updates.

Qualifications

• 1-5+ years of experience in marketing operations, project coordination, business operations, or a related field
• Hands-on experience with project management platform tools (i.e. Workfront, Monday.com, Asana)
• Demonstrated ability with boards, managed workflows, and holding others accountable to keeping systems updated
• Experience supporting budget tracking, invoice processing, or procurement workflows
• Comfortable owning a tracker and reconciling numbers regularly
• Strong organizational and time-management skills with the ability to manage multiple workstreams simultaneously
• Strong written and verbal communication skills, with the ability to distill complex information into clear, concise formats for leadership audiences
• Proficiency in Microsoft Office, particularly PowerPoint and Excel
• Experience with procurement and requisition platforms
• Experience building SOPs, process documentation, or training guides
• Familiar with OKR frameworks, KPI tracking, or corporate planning cycles
• Comfort creating polished, executive-ready presentation materials for senior leadership audiences

Benefits

The base salary range for this role is $65,000 to $80,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About the Role

iCapital is looking to hire a Business Systems Administrator Assistant Vice President to support and scale the organization’s enterprise applications ecosystem. This individual will span Business Spend Management (BSM), ERP, CLM, CRM, and other core business platforms. This role blends system administration, business analysis, process documentation, and project coordination to ensure operational effectiveness, data quality, and successful delivery of technical initiatives across multiple functions. The ideal candidate strengthens enterprise operations by providing robust, scalable, and well-documented systems and processes. This role enhances data reliability, accelerates project execution, improves cross functional alignment, and ensures that business applications evolve alongside organizational needs.

Responsibilities

• Administer and support enterprise business applications, including ERP, BSM, CRM, CLM, and related platforms.
• Configure and maintain system settings, user roles, permissions, approval workflows, and routing logic.
• Monitor application health, data integrity, and operational performance; proactively identify stability and process improvement opportunities.
• Support and coordinate integrations across ERP, BSM, CRM, CLM, payment platforms, and third-party systems.
• Troubleshoot integration issues, data discrepancies, failed transactions, and workflow breakdowns.
• Lead requirements gathering with the Finance, Technology, and Operations teams and other stakeholders.
• Produce clear business requirements documents (BRDs), functional specifications, and solution recommendations.
• Analyze current-state processes and identify opportunities for automation, optimization, and redesign.
• Document end-to-end business processes, system workflows, procedures, and operational playbooks.
• Coordinate and track project activities, including milestones, risks, testing cycles (i.e. SIT or UAT), and stakeholder communications.
• Act as an escalation point for system issues, performing root-cause analysis and coordinating resolution.
• Support data governance, access controls, audit readiness, and ongoing compliance with internal controls.

Qualifications

• Bachelor’s degree in information systems, finance, business, a related field, or equivalent work experience
• 6+ years of experience supporting enterprise business applications in a systems administration, business systems, or IT analyst role. Experience in the financial services, asset management, or highly regulated industries is preferred
• Hands-on experience administering ERP and adjacent platforms (i.e. procurement, CRM, CLM, or financial systems)
• Strong experience with user administration, workflow configuration, and approval routing
• Proven ability to gather requirements and translate business needs into clear functional documentation
• Experience supporting system integrations and troubleshooting data flow or synchronization issues
• Strong understanding of business processes across finance, accounting, and operations
• Demonstrated ability to document processes, create training materials, and maintain knowledge repositories
• Experience supporting testing efforts, including SIT and UAT
• High attention to detail with a focus on data quality, controls, and audit readiness
• Strong organizational and project coordination skills
• Excellent written and verbal communication skills with both technical and non-technical stakeholders
• Experience supporting Business Spend Management (BSM) platforms, ERP financial modules, or payment systems
• Exposure to SOX controls, audit support, and access governance in regulated environments
• Experience working with integration platforms or middleware solutions
• Familiar with Agile delivery models, sprint planning, or backlog management
• Experience partnering with external vendors or implementation partners

Benefits

The base salary range for this role is $90,000 to $125,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About the Role

iCapital is looking for an Analyst or Associate to join the Fund Reporting team. This individual will be responsible for the preparation and distribution of investor communications, with an emphasis on client fund level reports for private equity fund-of-funds, feeder funds, and monthly hedge fund reporting for private clients.  This individual will have constant interaction with industry leading wirehouses, as well as investment and accounting professionals at the underlying private equity funds and hedge funds.

Responsibilities

• Work on a team of investment professionals who are responsible for the preparation and review of quarterly fund level client reporting with respect to private equity, real estate, secondary, and credit fund-of-funds and feeder funds currently under management:
• Review, digest, and extract information from the reports provided by the underlying private equity sponsors and draft the relevant information to be included in the client quarterly performance updates.
• Prepare, analyze, and review quantitative fund and portfolio company performance information for inclusion in the reports.
• Liaise with administrators to determine correct quantitative data for reporting purposes and be able to understand portfolio company performance and fund valuation drivers.
• Coordinate internal compliance review and approvals.
• Ensure timely distribution of reports to clients and relationship managers.
• Review the monthly hedge fund fact card reporting.
• Draft wording for capital call and distribution notices to investors.
• Maintain communication with underlying financial sponsors regarding portfolio company activities and their impact on valuation.
• Coordinate periodic investment portfolio and valuation reviews with other members of the team.
• Serve as the private equity product specialist in connection with requests for information from relationship managers and clients (i.e. regarding fund performance, capital calls, and other fund-related activities) as well as fund performance update meetings.

Qualifications

• 1-4 years of experience, preferably with hedge funds, private equity, or real estate industry, and open to recent graduates with relevant experience
• Previous experience in report writing, investor communications, and business writing skills are preferred
• Motivated, detail-oriented, and able to independently solve problems
• Microsoft office skills are required (Word, Excel, PowerPoint). Strong knowledge of Excel with experience of manipulation and presentation of data
• Strong communication skills are essential
• Able to handle multiple tasks and prioritize assignments with excellent time management skills
• Proactive team player with positive attitude and willingness to work in a fast-moving entrepreneurial environment

Benefits

The base salary range for this role is $60,000 to $85,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About the Role

iCapital is looking to hire an Analyst to join its Platform Technology Support team. The team provides technical support to its rapidly growing client base of financial advisors and individual investors, as part of the company’s mission to create a best-in-class user experience. This individual will have a strong client orientation and technical skillset, who is interested in working in a fast-paced, collaborative, and entrepreneurial environment. This position will be responsible for researching, collaborating, and solving technical issues as it relates to iCapital’s integrated platform. The ideal candidate will thrive in a collaborative, multi-disciplinary team environment across multiple locations, working in a fast-paced and entrepreneurial setting.

Responsibilities

• Respond in a timely manner to client inbound support requests and maintain updates during troubleshooting.
• Engage in the initial triage of support requests and either resolve or escalate to the appropriate secondary Support team.
• Maintain an accurate recording of troubleshooting steps and document knowledgebase articles in the CRM.
• Communicate with Client Sales teams on new technical issues and explaining resolutions.
• Utilize a variety of technical tools for troubleshooting for API, database, and data retrieval.
• Help the support team streamline processes or develop new methods for issue tracking.
• Take initiative on assigned support requests and collaborating with engineers from multiple teams to solve problems.
• Educate internal departments regarding the best practices to resolve technical issues.
• Participate in event driven initiatives related to the rollout of new system capabilities and functionality.
• Synthesize customer feedback and collaborate with other departments to optimize the user experience.
• Create documentation for new product solutions and enhancements to existing technology, as well as producing resources to enable staff to determine technical issues.

Qualifications

• Bachelor’s degree in computer science, information technology, business administration or a related field
• 1-3 years of experience in technical support
• Strong technical background, with experience in troubleshooting and resolving technical issues
• Excellent communication skills, with the ability to communicate with technical and non-technical stakeholders
• Strong problem-solving skills, with the ability to think creatively and strategically
• Able to work in a fast-paced, dynamic environment
• Excellent time management skills and ability to prioritize tasks
• Proven ability to multi-task and work both independently and as a team player
• Experience working with APIs and databases, with a strong understanding of how to utilize them to resolve technical issues
• Experience working with cloud-based technologies, such as AWS or Azure, is a plus
• Knowledge of security protocols and best practices for securing data and systems is a plus
• Technical experience and comfortable working with spreadsheets, business intelligence tools, and an understanding of databases
• Attention to detail with the ability to analyze and research systems to rectify issues and provide solutions
• Familiar with alternative investments and financial technology is strongly preferred

Benefits

The base salary range for this role is $60,000 to $70,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About the Role

iCapital’s Platform Technology Support team provides technical support to its rapidly growing client base of financial advisors and individual investors, as part of the company’s mission to create a best-in-class user experience. This is a great opportunity for someone with a strong client orientation and technical skillset, who is interested in working in a fast-paced, collaborative, and entrepreneurial environment.

This position will be on our platform support level II team responsible for researching, collaborating and solving technical issues as it relates to iCapital’s integrated platform. The ideal candidate will embrace a collaborative and multi-disciplinary team in a fast-paced and entrepreneurial environment.

Responsibilities:                 

• Responding in a timely manner to client inbound support requests and maintaining updates during troubleshooting.
• Engaging in the initial triage of support requests and either resolving or escalating to the appropriate secondary support team.
• Maintain accurate recording of troubleshooting steps and documenting knowledgebase articles in the CRM.
• Communicating with client sales teams on new technical issues and explaining resolutions.
• Utilizing a variety of technical tools for troubleshooting for API, database, and data retrieval.
• Helping the support team streamline processes or developing new methods for issue tracking.
• Taking the initiative on assigned support requests and collaborating with engineers from multiple teams to solve problems.
• Educate internal departments regarding the best practices to resolve technical issues.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• 2 + years of experience in technical support
• Strong technical background, with experience in troubleshooting and resolving technical issues.
• Excellent communication skills, with the ability to communicate with technical and non-technical stakeholders.
• Strong problem-solving skills, with the ability to think creatively and strategically.
• Ability to work in a fast-paced, dynamic environment.
• Ability to prioritize assignments with excellent time management skills
• Proven ability to multi-task and work both independently and as a team player
• Experience working with APIs and databases, with a strong understanding of how to utilize them to resolve technical issues.
• Ability to troubleshoot and resolve issues related to database connectivity, API integration, and data retrieval.
• Experience working with cloud-based technologies, such as AWS or Azure, is a plus.
• Knowledge of security protocols and best practices for securing data and systems is highly desirable.
• Technical experience and comfortable with spreadsheets, business intelligence tools and an understanding of databases. 
• Attention to detail with the ability to analyze and research systems to rectify issues and provide solutions.
• Familiarity with alternative investments and financial technology is strongly preferred

Benefits

The base salary range for this role is $60,000 to $85,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

ABOUT THIS OPPORTUNITY

onX is seeking a Business Intelligence Analyst with a passion for marketing analytics and a strong ability to translate data into actionable insights. In this role, you will support marketing measurement efforts by analyzing performance, identifying trends, and helping stakeholders make informed decisions.

You will work closely with marketing, product, and analytics partners to deliver high-quality reporting and analysis. This role is expected to operate independently on defined workstreams, contribute to team priorities, and help improve how data is used across the organization.

The ideal candidate is comfortable working with data, curious about uncovering insights, and motivated to improve business outcomes through analysis. They should be able to navigate ambiguity within their scope, communicate clearly with stakeholders, and deliver reliable, high-quality outputs. This person will report to the Business Intelligence Manager.

WHAT YOU'LL DO
^{Essential Job Duties & Functions}

Marketing Measurement Support

• Support the development and application of marketing measurement frameworks (e.g., attribution, incrementality testing) through analysis and execution
• Partner across marketing functions (e.g., brand, growth, lifecycle) to understand campaign objectives, tactics, and measurement needs
• Contribute insights that help evaluate marketing effectiveness across channels
• Partner with senior analysts to refine approaches and improve measurement over time

Top-of-Funnel & Acquisition Analytics

• Partner with brand and digital acquisition teams to support analysis that informs day-to-day decision-making, rather than owning channel performance directly
• Apply a strong understanding of top-of-funnel metrics (e.g., impressions, reach, CTR, CAC, conversion rates) to help stakeholders interpret performance and make informed trade-offs
• Translate business questions from marketing partners into structured analyses, helping clarify what is happening and whyProvide insights on audience behavior, channel dynamics, and funnel progression, enabling marketers to optimize campaigns and investments
• Connect top-of-funnel activity to downstream outcomes (e.g., activation, engagement, conversion), helping teams understand impact without owning execution
• Support testing and learning efforts by helping design analysis, interpret results, and communicate clear takeaways to stakeholders

Collaboration & Execution

• Navigate ambiguous problem spaces by asking the right questions, defining scope, and proposing a clear analytical approach
• Communicate findings clearly to stakeholders, adapting level of detail to the audience
• Share learnings, document work, and contribute to improving team processes and outputs
• Proactively identify trends or opportunities in marketing performance and bring forward insights that inform stakeholder decisions
• Ensure accuracy and reliability of data used in analysis, validating assumptions and investigating discrepancies when they arise
• Develop a strong understanding of underlying data sources and definitions to ensure consistency in reporting and insights
• Look for opportunities to embed AI as a repeatable co-pilot in daily workflows by integrating experimentation into real work, and continuously refining its use with sound judgment and validation.

WHAT YOU’LL BRING

• 3–5 years in marketing analytics, business intelligence, or related field
• Demonstrated ability to deliver insights that support business decisions
• Experience working with stakeholders to answer business questions using data
• Bachelor’s degree in Marketing, Statistics, Data Science, Business, or related field
• Ability to travel bi-annually for multiple days to a corporate office or other onX strategic location, such as a Basecamp. 

ADDED BONUSES

Though not required, we would be thrilled to consider candidates with any of the following:

• Technical Skills: Proficiency in analytics tools such as Tableau, Excel, SQL, Python, or similar. Experience with A/B testing platforms and statistical modeling is a must.
• Analytical skills:Strong quantitative and analytical skills to translate complex data, identify trends, and make data-driven recommendations.
• Communication Skills: Strong written and verbal communication skills with the ability to explain technical concepts to non-technical stakeholders. Enthusiastic collaborator with Finance, Product Management, and  Executive teams
• Marketing Acumen: Experience working with multiple types of marketing data, such as MMP and SKAd Attribution data and models, GA4, Offline/Endemic Marketing Tactics, Market Research and Sentiment, and other organic and non-organic marketing data. Relevant experience building and leveraging marketing frameworks for decision making. 
• Project Management: Advanced organizational skills with the ability to manage large, complex projects and prioritize competing demands.
• Statistical Knowledge: Understanding of statistical techniques for A/B testing, incrementally testing, regression analysis, and forecasting.

THE ONX EXPERIENCE

onX is a distributed company with more than 400 employees across the country. We come together regularly to work in person and stay connected through regional basecamps and a culture that balances individual ownership with deep collaboration.

While we move quickly, we’re not a scrappy start-up. We operate with clear goals, structure, and frameworks that guide how we prioritize and execute. Priorities matter. While they may shift, data shapes how we evolve as our business, products, and the world around us change.

Clear priorities and structure don’t limit ownership - they make it possible. You’ll have the autonomy to define your work and make meaningful decisions within clear strategic boundaries. You’ll partner closely with others to solve complex problems and build solutions that scale across teams and platforms. Along the way, you’ll be supported with feedback, tools, and opportunities to grow your craft as you take on new challenges.

WHERE YOU CAN WORK

onX has created a thriving distributed workforce designed to foster connection, collaboration, and shared experience across several US locations. We have two HQ locations in Bozeman and Missoula, MT and established virtual workforce Basecamps in Austin, TX; Denver, CO; Kalispell, MT; Minneapolis, MN; Portland, OR; Salt Lake City, UT; and Seattle, WA.

HOW YOU’LL BE COMPENSATED

 onX is committed to compensating all employees fairly and equitably for their contributions. For this position, applicants can expect to make between $100,000 and $117,000 upon hire. The pay range will vary based upon experience, skills, certifications, education among other factors as required in the job description. In addition, full-time onX employees are eligible for a grant of common share options with a vesting schedule and an annual bonus of 10% based on company performance.

WHAT WE’RE OFFERING YOU

• Competitive salaries, annual bonuses, equity, and opportunities for growth
• Comprehensive health benefits, including a no-monthly-cost medical plan
• Paid parental leave of 13 weeks for birthing parents and 5 weeks for non-birthing parents
• 401k matching at 100% for the first 3% you save and 50% from 3-5%
• Company-wide outdoor adventures and amazing outdoor industry perks
• Annual “Get Out, Get Active” funds to fuel your active lifestyle
• Flexible time away package that includes PTO, STO, VTO, and paid holidays

PERFORMANCE ESSENTIALS

In this role, success is driven by cognitive abilities such as concentration and problem-solving, essential for our computer-centric tasks. onX will explore reasonable accommodations to ensure that individuals with diverse abilities can fully engage in and contribute to the essential physical and mental functions of the job. If you need assistance or accommodation, please contact us at PC@onxmaps.com. 

Position open until filled. 

#LI-Remote

Sales at Brex

The Sales team is the driving factor behind revenue for Brex and every member of our team directly affects our bottom line. We focus on generating new opportunities, acquiring new customers, and building even stronger relationships with our current customers. Our winning culture recognizes big team wins and celebrates individual accomplishments. We ensure that top performers are recognized and have built a competitive environment to motivate and unify the team.

What you’ll do

Brex is looking for an individual to join the Revenue Operations Team, which is responsible for driving revenue growth in close partnership with revenue leaders. We help revenue teams drive consistent growth through regular reporting, analytical insights, process improvements, systems updates, strategic initiatives, cross-functional alignment, incentive design, and coverage model design. You should have an analytical mindset with a curiosity to get to the right solution to every problem. The ability to translate data into insights is critical as you will work closely with the Revenue Operations business partners, enablement, finance, systems, data, and revenue teams.

Responsibilities

• Create and update dashboards, reports, and presentations to give revenue leaders and operations partners the data they need to run their businesses
• Proactively identify opportunities to provide additional reporting or analytical clarity to better understand business performance
• Monitor pipeline health and funnel conversion metrics, surfacing trends and anomalies to sales and revenue operations leadership
• Run deep dive analyses to identify challenges and opportunities within the business
• Partner with Revenue Operations business partners and revenue leaders to support the design, implementation, documentation, and success tracking of operational solutions
• Assist with building complex capacity and funnel models for annual planning and scenario evaluation
• Respond to ad hoc data and reporting requests from sales leadership and cross-functional partners

Requirements

• 1-3+ years of experience in revenue operations, sales strategy, business operations, sales finance, or similar; preferably at a Fintech or SaaS company
• Analytical mindset with a desire for high data precision and accuracy
• Excellent written and verbal communication skills
• Comfortable working cross-functionally and managing requests from multiple stakeholders simultaneously
• Self-motivated and able to run with projects autonomously with moderate oversight
• Strong spreadsheet and modeling skills
• Basic to moderate SQL skills with experience in data visualization tools (Looker or Hex experience a plus)
• Comfortable working within CRM data models to extract, report on and interpret data (Salesforce preferred)
• Meticulous attention to detail, including in documentation

Bonus Points

• Exposure to sales compensation methodologies and tracking
• Experience supporting revenue annual planning cycles
• Knowledge of revenue recognition principles and finance systems
• Familiarity with marketing platforms such as Qualified or Leandata, sales engagement platforms like Outreach or Nooks, and sales management platforms such as Atrium or Gong. 
• Experience leveraging AI for analytics or process optimization

Compensation

ABOUT THIS OPPORTUNITY

onX is seeking a Senior Geospatial Analyst to support the Offroad vertical, you will play a critical role in ensuring that Offroad-related geospatial content moves reliably through onX systems and into customers’ hands. You will collaborate closely with Offroad Product Managers, a Geospatial Project Manager, as well as with developers to execute geospatial work that supports the Offroad product roadmap.

This role is focused on implementation and delivery. You will apply strong technical judgment to build, maintain, and validate geospatial datasets and pipelines that are performant, scalable, and trustworthy.

This role lives within the Content domain, which is responsible for cartography, data processing, data analysis, and data sourcing across onX. You will be part of a broader team of Geospatial Analysts, Geospatial Project Managers, and Engineers supporting multiple verticals across the organization. This role reports to a Geospatial Manager.

This is a unique opportunity to lead mapping innovation at a company passionate about outdoor recreation and technical excellence.

WHAT YOU'LL DO
^{Essential Job Duties & Functions}

• Serve as the Senior Geospatial Analyst supporting the Offroad vertical, owning the technical approach, sequencing, and delivery of geospatial work defined by the Offroad Geospatial Project Manager.
• Execute geospatial work that supports connected content initiatives by implementing datasets and workflows that enable Offroad content to be used consistently across multiple product features and experiences.
• Support content trust initiatives by executing audits, refreshes, and cleanup of high-impact Offroad datasets, applying technical judgment to ensure content is accurate, maintainable, and fit for long-term use, including identifying dataset candidates for update, replacement, or retirement.
• Leverage existing geospatial pipelines and contribute to the improvement and development of new processes as needed, ensuring reliable delivery of data from source systems into customer-facing products and services.
• Lead complex geospatial processing and analysis such as multi-source data integration, conflation, and large-scale QA/QC, applying expert judgment to resolve ambiguity and edge cases.
• Use Claude Code and other AI tools to generate, optimize, and automate geospatial workflows, including feature extraction, segmentation, classification, conflation, and QA.
• Proactively identify data quality risks, pipeline gaps, or platform limitations and surface recommendations to the Offroad Geospatial Project Manager.
• Analyze data, create dashboards, and monitor data health metrics to provide insights that inform business decisions and support overall product health.
• Research and evaluate geospatial data sources, making recommendations for new sources or improvements to existing ones.
• Partner closely with engineers to ensure geospatial solutions are performant, maintainable, and aligned with platform best practices.
• Own the end-to-end execution quality of assigned initiatives, from intake through production release and post-launch validation.
• Use version control (Git) and collaborative workflows to drive consistency and repeatability across the broader Geospatial team.
• Provide technical guidance and informal mentorship to other Geospatial Analysts as needed.
• Communicate clearly and confidently about technical decisions, risks, and progress to cross-functional partners.
• Other ad hoc duties as assigned by the Supervisor.Look for opportunities to embed AI as a repeatable co-pilot in daily workflows by integrating experimentation into real work, and continuously refining its use with sound judgment and validation.

WHAT YOU’LL BRING

• Bachelor’s degree in Geospatial, Geospatial Engineering, Computer Science, Hydrology, Geography, or related field; or equivalent technical experience.
• 8+ years of geospatial industry experience, including dataset sourcing, development, transformation, and deployment.
• Expert-level proficiency in QGIS and advanced geoprocessing techniques.
• Expert with SQL, cloud-based analytical databases (e.g., BigQuery), PostGIS, spatial indexing, and performance optimization.
• Strong Python skills, including experience with GDAL, geopandas, PyQGIS, and automation frameworks.
• Demonstrated ability to operate within complex spatial data pipelines, using version control (Git), and collaborative workflows to deliver reliable, maintainable solutions.
• Proven ability to use Claude Code or other AI coding assistants to generate scripts, automate tasks, and accelerate spatial workflows.
• Familiarity with Offroad-relevant datasets such as trail networks, road and route conditions, terrain data, land ownership, or other location-based content used in off-road recreation and land-access contexts.
• Familiarity with trail data sources, vendors, and key players in that space.
• Proven ability to work autonomously on complex, ill-defined projects, bringing structure, clarity, and execution rigor to ambiguous problem spaces.
• Ability to clearly communicate technical concepts to non-technical partners.
• Ability to travel bi-annually for multiple days to a corporate office or other onX strategic location, such as a Basecamp. 

ADDED BONUSES

Though not required, we would be thrilled to consider candidates with any of the following:

• Master's degree in Geospatial, Geography, Computer Science, or a related field.
• Experience with graph-based data systems, including knowledge graphs or hierarchical spatial data stores.
• Experience working with modern geospatial data formats such as GeoParquet for scalable storage and processing.
• Experience building micro-services or distributed workflows for spatial data.
• Familiarity with cloud-based storage, Airflow, and Docker.
• Interest in off-road recreation, trail and route planning, terrain navigation, or related outdoor recreation products.
• Experience with distributed or remote teams.

THE ONX EXPERIENCE

onX is a distributed company with more than 400 employees across the country. We come together regularly to work in person and stay connected through regional basecamps and a culture that balances individual ownership with deep collaboration.

While we move quickly, we’re not a scrappy start-up. We operate with clear goals, structure, and frameworks that guide how we prioritize and execute. Priorities matter. While they may shift, data shapes how we evolve as our business, products, and the world around us change.

Clear priorities and structure don’t limit ownership - they make it possible. You’ll have the autonomy to define your work and make meaningful decisions within clear strategic boundaries. You’ll partner closely with others to solve complex problems and build solutions that scale across teams and platforms. Along the way, you’ll be supported with feedback, tools, and opportunities to grow your craft as you take on new challenges.

WHERE YOU CAN WORK

onX has created a thriving distributed workforce designed to foster connection, collaboration, and shared experience across several US locations. We have two HQ locations in Bozeman and Missoula, MT and established virtual workforce Basecamps in Austin, TX; Denver, CO; Kalispell, MT; Minneapolis, MN; Portland, OR; Salt Lake City, UT; and Seattle, WA.

HOW YOU’LL BE COMPENSATED

 onX is committed to compensating all employees fairly and equitably for their contributions. For this position, applicants can expect to make between $94,000 and $118,000 upon hire. The pay range will vary based upon experience, skills, certifications, education among other factors as required in the job description. In addition, full-time onX employees are eligible for a grant of common share options with a vesting schedule and an annual bonus of 10% based on company performance.

WHAT WE’RE OFFERING YOU

• Competitive salaries, annual bonuses, equity, and opportunities for growth
• Comprehensive health benefits, including a no-monthly-cost medical plan
• Paid parental leave of 13 weeks for birthing parents and 5 weeks for non-birthing parents
• 401k matching at 100% for the first 3% you save and 50% from 3-5%
• Company-wide outdoor adventures and amazing outdoor industry perks
• Annual “Get Out, Get Active” funds to fuel your active lifestyle
• Flexible time away package that includes PTO, STO, VTO, and paid holidays

PERFORMANCE ESSENTIALS

In this role, success is driven by cognitive abilities such as concentration and problem-solving, essential for our computer-centric tasks. onX will explore reasonable accommodations to ensure that individuals with diverse abilities can fully engage in and contribute to the essential physical and mental functions of the job. If you need assistance or accommodation, please contact us at PC@onxmaps.com. 

Position open until filled. 

#LI-Remote

Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.

Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care. Lucid’s solutions are used by more than 100 million users across the globe, making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft.  

We are looking for a motivated Sr. Security Analyst who will help handle and manage security requirements, monitor our compliance with ISO27001 & SOC 2 and be the person to talk to our customers and respond to all vendor security questionnaires.

Responsibilities:

• Lead implementation of security controls: With the support of our current Information Security Manager, take charge of implementing and enhancing information security controls, particularly focusing on SOC2, ensuring alignment with laws, regulations, industry standards (e.g., GDPR, ISO27001), and business requirements.
• Monitor and investigate security issues: Oversee the monitoring, investigation, and resolution of issues, creating reports, conducting security assessments, and driving security programs across the organization.
• Manage SaaS product security technologies: Supervise the implementation and management of security technologies related to our SaaS product.
• Support in client interactions: Assist departments with information security-related questions during proposal and negotiation processes with potential clients/customers.
• Drive security awareness: Develop and deliver security awareness and training programs to educate employees on best practices, fostering a strong security culture.
• Conduct security assessments: Perform regular security assessments and audits to identify gaps in the company’s security posture, recommending and driving remediation actions.
• Ensure device compliance: Take ownership of company device management to maintain compliance with regulations and industry standards.

Requirements: 

• 5+ years of relevant experience
• Relevant academic background: Bachelor’s or Master’s degree in IT security, information systems, computer science, technology management, or a similar field, or equivalent apprenticeship experience with foundational knowledge of information security-related topics.
• Understanding of SaaS security: Strong grasp of the security challenges and solutions for modern cloud-based SaaS providers.
• Experience in information security management: At least 1 year of working experience with information security management systems, including risk assessment, threat management, and incident response.
• Problem-solving mindset: Passionate about combining robust security with the fast-paced environment of a SaaS product management startup.
• Project management skills: Self-driven project manager familiar with the workstreams of ISO 27001 and SOC 2 certification processes.
• Technical security knowledge: Basic understanding of modern web application architecture (e.g., OWASP Top 10), cloud hosting technologies (e.g., Kubernetes, infrastructure as code), and best practices for securing these environments.
• Strong interpersonal skills: Ability to communicate effectively with colleagues and customers at all levels, building strong relationships with various stakeholders.
• Ability to work effectively both as an individual and in a team setting.
• Language proficiency: Excellent written and spoken English; German is a plus.

Preferred Qualifications:

• Possession of a CISA, CISM, CISSP, or CRISC certification(s) is a strong plus.
• Understanding of common security frameworks and principles (e.g. NIST 800-53, ISO 27001, SOC 2, etc).
• Understanding of common risk analysis methodologies (e.g. OCTAVE, FAIR, NIST 800-30).
• Practical audit management experience (auditor-facing and customer-facing).

LI-MK1

What you’ll do

As Director of Product Marketing, you will define and drive the product marketing strategy at Brex, leading the charge in positioning our financial products to win in an evolving, competitive market. This role oversees the Product Marketing function, uniting cross-functional teams to deliver market-leading growth while ensuring Brex’s offerings are marketed in alignment with customer needs and business goals.

Reporting to the Chief Design Officer, this role sits at the intersection of product strategy, customer insight, marketing strategy, and creative execution. You’ll partner closely with product, sales, design, and marketing teams to shape the portfolio narrative, launch products, define campaign messaging and tactics, drive adoption, and solidify Brex as a leader in financial services and software. You will drive measurable impact on pipeline generation, win rates, expansion revenue, and product adoption.

Where you’ll work

This role will be based in our San Francisco or New York office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Define and own Brex’s product marketing strategy and execution, ensuring alignment with company priorities and evolving market opportunities
• Build and lead a high-performing Product Marketing team and establish scalable processes across portfolio marketing, segmentation, and vertical strategy
• Partner with Product to define product positioning rooted in a deep understanding of customer needs, the Brex portfolio, and the competitive landscape
• Craft compelling narratives, value propositions, and messaging frameworks that differentiate Brex’s portfolio and resonate with key customer segments
• Develop and execute GTM strategies and campaigns for launches, ensuring a unified narrative across the portfolio and collaboration across product, sales, design, and marketing teams
• Partner with Sales and Customer Success, equipping them with resources to succeed, including pitch decks, competitive insights, customer testimonials, and training materials
• Position Brex as a thought leader in financial services and software through speaking engagements, analyst relations, content contributions, and industry partnerships
• Monitor performance and refine strategies to maximize adoption, retention, and ROI

Requirements

• 12+ years of experience in product marketing, with at least 3 years in a leadership role, preferably at a high-growth SaaS or fintech company
• Proven ability to build and scale product marketing teams, including talent development and operational framework creation
• Exceptional communication and storytelling skills, with a track record of crafting narratives that drive measurable business outcomes
• Expertise in developing and executing GTM strategies for complex products
• Strong cross-functional collaboration experience, working closely with product, sales, customer success, design, and marketing teams
• Data-driven decision-making skills, with the ability to analyze performance metrics and adapt strategies to achieve goals
• Experience managing marketing budgets and influencing stakeholders

Compensation

The expected salary range for this role is $248,600 - $310,750.  However, the starting base pay will depend on a number of factors, including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

What you’ll do

As Director of Product Marketing, you will define and drive the product marketing strategy at Brex, leading the charge in positioning our financial products to win in an evolving, competitive market. This role oversees the Product Marketing function, uniting cross-functional teams to deliver market-leading growth while ensuring Brex’s offerings are marketed in alignment with customer needs and business goals.

Reporting to the Chief Design Officer, this role sits at the intersection of product strategy, customer insight, marketing strategy, and creative execution. You’ll partner closely with product, sales, design, and marketing teams to shape the portfolio narrative, launch products, define campaign messaging and tactics, drive adoption, and solidify Brex as a leader in financial services and software. You will drive measurable impact on pipeline generation, win rates, expansion revenue, and product adoption.

Where you’ll work

This role will be based in our San Francisco or New York office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Define and own Brex’s product marketing strategy and execution, ensuring alignment with company priorities and evolving market opportunities
• Build and lead a high-performing Product Marketing team and establish scalable processes across portfolio marketing, segmentation, and vertical strategy
• Partner with Product to define product positioning rooted in a deep understanding of customer needs, the Brex portfolio, and the competitive landscape
• Craft compelling narratives, value propositions, and messaging frameworks that differentiate Brex’s portfolio and resonate with key customer segments
• Develop and execute GTM strategies and campaigns for launches, ensuring a unified narrative across the portfolio and collaboration across product, sales, design, and marketing teams
• Partner with Sales and Customer Success, equipping them with resources to succeed, including pitch decks, competitive insights, customer testimonials, and training materials
• Position Brex as a thought leader in financial services and software through speaking engagements, analyst relations, content contributions, and industry partnerships
• Monitor performance and refine strategies to maximize adoption, retention, and ROI

Requirements

• 12+ years of experience in product marketing, with at least 3 years in a leadership role, preferably at a high-growth SaaS or fintech company
• Proven ability to build and scale product marketing teams, including talent development and operational framework creation
• Exceptional communication and storytelling skills, with a track record of crafting narratives that drive measurable business outcomes
• Expertise in developing and executing GTM strategies for complex products
• Strong cross-functional collaboration experience, working closely with product, sales, customer success, design, and marketing teams
• Data-driven decision-making skills, with the ability to analyze performance metrics and adapt strategies to achieve goals
• Experience managing marketing budgets and influencing stakeholders

Compensation

The expected salary range for this role is $248,600 - $310,750.  However, the starting base pay will depend on a number of factors, including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

What Impact You’ll Have:

Tailored Access, a GRVTY Company is seeking Spanish Multi-Disciplined Language Analysts (MDLA) to support Department of Defense/IC missions near Salt Lake City. As a Spanish MDLA, you will be responsible for cryptologic language analysis while supporting IC missions that are vital to our national security.

What You’ll be Owning:

• Perform tasks required to process voice and/or graphic language materials in support of SIGINT operations.
• Demonstrate skills recovering essential elements of information
• Render translations and/or transcripts that are complex and sophisticated written and/or spoken material
• Gist straightforward, factual written and/or spoken material 

What You Must Have:

• Active TS/SCI with polygraph clearance
• Level 1: HS diploma + 2 years of experience, Interagency Language Roundtable (ILR) Skill Level 2+ in Listening and Reading
• Level 2: HS diploma + 6 years of experience or AA/AS + 4 years, Interagency Language Roundtable (ILR) Skill Level 3 in Listening OR Reading
• Level 3: HS diploma + 14 years of experience or BA/BS + 10 years, Interagency Language Roundtable (ILR) Skill Level 3 in Listening OR Reading
• Level 4: HS diploma + 19 years of experience or BA/BS + 15 years, Interagency Language Roundtable (ILR) Skill Level 3 in BOTH Listening and Reading

What Impact You’ll Have:

Tailored Access, a GRVTY Company is seeking Chinese Multi-Disciplined Language Analysts (MDLA) to support Department of Defense/IC missions near Salt Lake City, UT. As a Chinese MDLA, you will be responsible for cryptologic language analysis while supporting IC missions that are vital to our national security.

What You’ll be Owning:

• Perform tasks required to process voice and/or graphic language materials in support of SIGINT operations.
• Demonstrate skills recovering essential elements of information
• Render translations and/or transcripts that are complex and sophisticated written and/or spoken material
• Gist straightforward, factual written and/or spoken material 

What You Must Have:

• Active TS/SCI with polygraph clearance
• Level 1: HS diploma + 2 years of experience, Interagency Language Roundtable (ILR) Skill Level 2+ in Listening and Reading
• Level 2: HS diploma + 6 years of experience or AA/AS + 4 years, Interagency Language Roundtable (ILR) Skill Level 3 in Listening OR Reading
• Level 3: HS diploma + 14 years of experience or BA/BS + 10 years, Interagency Language Roundtable (ILR) Skill Level 3 in Listening OR Reading
• Level 4: HS diploma + 19 years of experience or BA/BS + 15 years, Interagency Language Roundtable (ILR) Skill Level 3 in BOTH Listening and Reading

LearnUpon is looking for a CX Operations Analyst to join our team in Utah. This is a hybrid role, working 3 days per week from LearnUpon's Salt Lake City office.

LearnUpon LMS helps organizations train their employees, customers, and members. Businesses can manage, track, and achieve their unique learning goals — all through a single, powerful solution.

With offices in Dublin (our HQ), Belgrade, Philadelphia, Salt Lake City and Sydney, we are a global team with lots of diverse cultures, backgrounds, and experiences that puts our customers' experience at the heart of everything we do. Our culture fosters an open, collaborative and supportive environment where our accomplishments are celebrated and encouraged. We're always striving for the best solution (not the easy one). We’re proud of our success and we’re humble and hungry to achieve more. 

This role will report to our Head of Revenue Operations and support the Customer Experience teams. You will partner with senior CX and Sales leadership and the broader GTM team to drive the overall productivity and effectiveness of the organisation. Responsibilities include aligning and executing our overall customer experience strategy, operationalizing a retention forecast, building and maintaining customer health metrics, assisting with business planning, performing go-to-market analysis, understanding win/loss trends, aligning success and sales territories and teams, workflow and process optimisation, and standing up customer experience playbooks and programs.

You will have a broad remit of CX specific Revenue Operations tasks that contribute directly to our growth trajectory. We encourage and empower you to be brave and be creative, so we are looking for big thinkers who are ambitious and who love solving large problems.

What will I be doing?

• Optimizing CX systems (like Planhat, Gainsight, or Salesforce) to improve team adoption and reduce manual tasks.
• Designing and implementing workflows, playbooks, and operating standards across the customer lifecycle.
• Managing retention and growth operations by building health metrics, renewal frameworks, and churn analysis.
• Leading executive reporting by creating QBRs, board-level materials, and performance insights (GRR/expansion).
• Partnering cross-functionally with RevOps, Product, and Sales to ensure data integrity and process alignment.
• Driving change management by rolling out new tools and enabling frontline teams to be more proactive.
• Building toward automation by identifying signal-based triggers and scaling the CX operating model.

What skills do I need?                                                                                  

• 5+ years of experience in CX Operations, RevOps, or similar SaaS-focused roles.
• Technical proficiency in improving and managing systems like Planhat, Gainsight, or Salesforce.
• Strong analytical abilities with the skill to translate data and KPIs into actionable business insights.
• Executive-level communication and the ability to support senior leadership decision-making.
• A high-ownership mindset that allows you to balance high-level strategy with hands-on tactical work.

Don’t worry if you don’t tick every box in order to apply, we’re always happy to review applications and take all experience into consideration. We do our best to provide feedback where we can!

Not required but considered a big plus

• Experience building with AI agent frameworks.
• Prior experience in a "Founding GTM Engineer" or "RevOps Architect" role at a high-growth SaaS company.
• Familiarity with SQL and data visualization tools (Tableau/Looker) to build "Live ROI" dashboards for your automations.

Why work with us?

• Competitive salary and company ESOP
• 25 days’ PTO, plus 10 public holidays and 1 annual wellness day
• Private health insurance and company 401k
• Parental benefits, including up to 26 weeks’ paid maternity leave, 4 weeks’ paid paternity leave, and coaching support for new parents (location-specific details apply)
• Up to 4 weeks per year working abroad (role eligibility applies)
• Clear career progression opportunities — take LearnUpon where you think it can go
• A collaborative and supportive environment with regular team events

What is the Hiring Process?

Our typical process generally works as follows:

• Qualified applicants will be invited to schedule a screening call.
• Successful candidates will then be invited to a series of practical interviews.
• Finally, candidates will have a short interview with a member of our C-Team.
• The successful candidate will be contacted with an offer to join our team.

LearnUpon is an Equal Opportunities Employer. 

We do not discriminate on the basis of gender, marital status, family status, age disability, sexual orientation, race, religion, membership of the Traveller community, or any other legally protected status.

Visit our Careers site to find out more about working for LearnUpon, and check us out on Instagram.

About the Role:

As a Sr.Transaction Risk Operations Analyst at Bluevine, you will be scaling our transaction monitoring operations and ensuring that our company is prepared to successfully navigate the unexpected. 

What You'll Do:

• Investigate, review, and analyze system generated transaction monitoring alerts across all transaction types (wire, ACH, check, etc)
• Identify fraud trends by analyzing data and system generated alerts for any anomalies, outliers, etc
• Manage and document cases of suspicious activities, ensuring all relevant details and findings are accurately recorded and maintained
• Ensure compliance with all relevant laws, regulations, and internal policies. Stay updated on changes in regulations (i.e. NACHA rules) and industry best practices
• Limit Risk exposure by assisting with transaction monitoring controls ideas and strategies
• Participate in risk assessments and contribute to the development of risk mitigation strategies
• Identify suspicious activity and work with appropriate teams to investigate and thwart the activity
• Investigate and reply to external fraud requests and inquiries received from financial partners
• Maintain SLAs and deadlines to meet team and company goals
• Cross-functional collaboration with Product, Account Risk, and Customer Service to ensure the customer experience is being optimized while also mitigating risk

What We Look For:

• Bachelor’s degree in Business, Finance, Economics, or related fields
• 2+ year of experience analyzing fraud trends in a financial institution or fintech is preferred
• Previous transaction monitoring experience around credit, debit, checks, online, wire, and/or ACH is preferred
• Detail-oriented and puts a high value on accuracy
• Ability to effectively gather and analyze information in the course of investigations and reviews
• A team player who is able to work on a variety of projects simultaneously
• Proficiently uses Excel to create spreadsheets, models, and reports
• Able to clearly and effectively communicate verbally and in writing
• Motivated to work on a cross-functional team in an entrepreneurial environment
• Applicants must be currently authorized to work in the United States on a full-time basis

New Hire Base Salary Range: $52,900 - $63,500.