DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

JOB PURPOSE

This role is part of our Creative & Media team based in Rotterdam and Amsterdam. Our team is a vibrant mix of talents, ranging from Creatives, Influencer Marketers, Brand & Content Strategists to Account Managers, Programmatic and Marketing Automation Consultants. Together, we blend imaginative storytelling and performance-driven strategies with cutting-edge technology to create engaging digital experiences that build lasting relationships with our clients.

As Account Director across our creative services, you will be establishing and maintaining the best possible relationships with our biggest clients, and you will be able to grow the revenue (for DEPT® and the client) of the accounts based on the best consultative advice. 

WHAT YOU'LL DO

• Develop go-to-market strategies, new service propositions and pitches;
• Convince clients to work with DEPT®, by asking the right questions at the right time;
• Utilize your sales experience and build solid relationships with potential clients and partners. 
• Drive strategic and sustainable client development and have a significant influence on the company's growth;
• Development, management and KPI-driven planning of complex digital client projects and journeys - you will not only focus on the profitability of your budgets;
• Communicative interface between our existing clients on the one hand and our cross-functional teams of creatives and strategists on the other;

WHAT YOU BRING

• Experienced Account Director with at least 7 years of agency experience. 
• You have a passion for digital marketing, know how to convince others with your sales talent, and have the ability to give clients the best possible advice
• Have great communication skills (verbally and written) and the ability to persuade;
• Are experienced in working on pitches;
• Are ambitious, results-oriented and know how to plan and organize;
• Are fluent in English, and preferably also fluent in Dutch;

WE OFFER

• A flexible, hybrid working policy (2-3 days from the office, depending on location) and the opportunity to work from abroad for 13 weeks a year. 
• 24 vacation days per year and the possibility to buy an unlimited number of extra vacation days.
• DEPT®/YOU Learning Menu and DEPT®/YOU Special Programs. Develop your skills with courses and programs tailored to your needs.
• Stay happy and healthy with a contribution to your health through the OpenUp platform, gym and wellness discounts, and healthy lunches at the office.
• Get a discount on your lease bike and ride in style. You can also enjoy hassle free-commutes with an NS Business Card. 
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021, has been named a Great Place To Work since 2022 in the Netherlands and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big, small, local or global — at DEPT® you’ll get the opportunity to work with all of them. And we celebrate all of our successes together!
• You can discover even more employee benefits here.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

JOB PURPOSE

This role is part of our Creative & Media services. Our team is a vibrant mix of talents, ranging from Creatives, Influencer Marketers, Brand & Content Strategists to Account Managers, Programmatic and Marketing Automation Consultants. Together, we blend imaginative storytelling and performance-driven strategies with cutting-edge technology to create engaging digital experiences that build lasting relationships with our clients.

You are the commercial engine and primary sparring partner for one of our largest Tech client verticals. You’ll bridge the gap between complex Paid Media strategies and the client’s ambitious growth goals, ensuring our partnership feels less like a vendor and more like an extension of their own leadership team. Your mission is to support driving revenue into a 20% growth success story.

WHAT YOU'LL DO:

• Client Leadership: Act as the primary business partner for the client, building trust-based relationships at the senior level. 
• Growth Ownership: Drive a 20% YoY growth target by identifying commercial opportunities in Paid Media, Social Organic, LLM, and Influencer strategy. 
• Matrix Orchestration: Lead the "Trio" (Account, Program, Strategy), serving as the final decision-maker to ensure delivery matches client expectations. 
• Strategic Sparring: Challenge the client and internal teams with "Growth Invention" ideas, moving beyond execution to strategic impact. 
• Commercial Governance: Own the P&L, SOWs, and profitability for the Business Group. 

WHAT YOU BRING:

• Media Pedigree: A deep, must-have understanding of integrated Paid Media (Social, Programmatic, Search). 
• Agency DNA: Proven experience managing complex, multi-workstream accounts in a global agency or consultancy environment. 
• A confident, outgoing, and positive personality. 
• You are a natural people person who builds chemistry instantly. 
• Challenger Mindset: You aren't afraid to have sensitive conversations or reset expectations when budgets or timings shift. 
• Social Fluency: Experience or strong exposure to Social Organic and Influencer ecosystems.

WE OFFER

• Location specific benefits, and;
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021, has been named a Great Place To Work since 2022 in the Netherlands and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big, small, local or global — at DEPT® you’ll get the opportunity to work with all of them. And we celebrate all of our successes together!
• You can discover even more employee benefits here.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

JOB PURPOSE

This role is part of our Creative & Media team based in Rotterdam and Amsterdam. Our team is a vibrant mix of talents, ranging from Creatives, Influencer Marketers, Brand & Content Strategists to Account Managers, Programmatic and Marketing Automation Consultants. Together, we blend imaginative storytelling and performance-driven strategies with cutting-edge technology to create engaging digital experiences that build lasting relationships with our clients like Netflix, Canva, Foot Locker, Philips & Biscoff.

As a Media Strategy Director, you are the architect of the client’s media presence. You aren't just managing a budget; you are owning the Media Agenda. You will act as the visionary lead for one of our most complex global accounts, translating business goals into a sophisticated, full-funnel media roadmap.

You are the bridge between "the big idea" and "the big impact." You will navigate complex corporate landscapes to defend media investments, optimize channel mixes, and ensure that every Euro spent is a step toward market dominance. You thrive in high-stakes environments, whether that’s a global product launch or a real-time World Cup activation.

Key Responsibilities

• Media Visionary & Figurehead: Own the end-to-end media narrative for the client. You aren't just a manager; you are the strategic lead who defines the "Media Agenda," ensuring consistency and ambition across all brand and performance activities.
• Senior Stakeholder Management: Serve as the primary senior point of contact for media strategy. You will navigate complex, political client environments with sensitivity, authority, and confidence, acting as a trusted partner to C-suite stakeholders.
• Strategic Communication: Present clear, compelling, and persuasive strategies to senior client management, expertly translating media complexity (attribution, programmatic fragmentation, etc.) into actionable business direction.
• High-Stakes Leadership: Take hands-on leadership of large, high-impact activations, such as international sports sponsorships or global brand moments, balancing long-term strategic vision with day-to-day urgency and knowing exactly when to zoom out or step in.
• Operational Excellence: Ensure media strategies are executable, prioritized correctly, and delivered with pace and quality. You bridge the gap between high-level "Growth Invention" and the ground-level reality of campaign delivery.
• Cross-Disciplinary Orchestration: Act as the vital link between media, creative, influencer, and tech. You will challenge teams and clients to push beyond conventional media thinking to create truly integrated, full-funnel experiences.
• Commercial Growth: Proactively spot opportunities to expand the scope of work into broader strategic territories. You will contribute to new business opportunities, organic growth, and competitive positioning for the agency.
• Practice Leadership: Help shape DEPT®’s global media propositions, developing best practices and strategic thought leadership that keeps us (and our clients) ahead of the industry curve.

What we are looking for

• A Media Veteran: You are a senior media strategist or media director-level professional with extensive agency experience. You have a proven track record of leading large, complex, and demanding corporate accounts on a global or regional scale.
• A Full-Funnel Architect: You possess full-funnel media expertise with a solid foundation in both digital and traditional media (e.g., digital TV/CTV, influencer marketing, and the interplay between creative, brand, and performance).
• An Integrative Thinker: You have the ability to bridge brand and performance, strategy and execution. Beyond media, you have a knowledge of crafts such as data, creative, and tech, and are capable of briefing and guiding experts in those fields to deliver a unified vision.
• A Stakeholder Navigator: You have excellent stakeholder management skills with strong political sensitivity. You understand how to operate within complex, multi-stakeholder organizations, building consensus and driving the media agenda forward with confidence.
• A Master Communicator: You are a persuasive, energetic, and inspiring communicator. You are a confident presenter to senior client leadership, with a unique ability to simplify complex strategies into actionable direction.
• A Pragmatic Leader: You possess strong process insight and prioritization skills. You have the critical ability to distinguish between theoretical strategy and what requires immediate action, ensuring that the most impactful work gets done first.
• A Connector: You are a natural connector who brings together people, disciplines, and ideas. While you lead at a high level, you are comfortable getting hands-on and leading from the front when a high-pressure campaign or "war room" moment demands it.
• You are fluent in both Dutch and English, capable of leading high-level strategic discussions in both languages.

WE OFFER

• Everything to focus on your health: from free bootcamp to yoga lessons, mindfulness sessions, mental health services, serious discounts on sport memberships, healthy lunches at the office, and above all: a safe work environment.
• Great fringe benefits; use of OV-bikes, an NS Business Card and many other goodies.
• You can discover even more employee benefits here.
• A reputation for doing good. DEPT® has been named a Great Place To Work in 2023 - in the Netherlands and has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

Role:  Social Media Lead

Location:  Rotterdam, Netherlands (hybrid)

About the role: 

We are looking for Social Media Lead to be based in Rotterdam. The role is tasked with defining and leading and supporting a team of Social Media Managers and Content Creators working on globally loved food brands.This role will oversee work, partner with clients and ensure teams are executing social strategies effectively.  You will not personally own specific channels but will have close relationships with brand stakeholders and be jointly accountable for them with your brands and teams.   

Our ideal candidate blends strategic social expertise with client servicing wizardry and has prior experience managing people. You should enjoy getting your hands dirty across social media, video, imagery, strategy, data analytics and integrated marketing campaigns. You will have a brilliant creative eye, and fantastic communication skills – both in writing and verbally. 

What you will be doing: 

• Be accountable for social media and content implementation, helping to embed and nurture best practice habitual behaviours 
• Sense-check reactive opportunities executed across range of brands, reviewing cultural opportunities against risk and protecting brand and/or maximising opportunity whenever possible.  
• Engage with and be accountable for social channel strategy across brands, specifically the CCM engagement executions linked to strategic content/channel recommendations  
• Work hand-in-hand with data delivery team to feed into CCM objectives and measurements in ongoing reporting deliverables as well as longer-term benchmarking  
• Become a trusted voice to clients, supporting CCMs in their interactions and management of clients. Supporting and speaking directly to brand team in the delivery of big-ticket social deliverables 
• Leading the charge on social new business opportunities helping to nurture the pipeline of opportunities, deliver pitches and work with integrated teams (i.e. strategy, data and creative) to deliver best-in-class proposals  

Personnel Management: 

• Reviewing the work, setting expectations and goals.  
• Mentoring and coaching 
• Managing HR admin: holiday approvals, reviews, feedback, client relationships 

Client Management: 

• Receiving any requests for changes of team structure or brand portfolio and working with client services team to recommend the necessary changes that result. 
• Receiving team feedback from clients and using this to steer the correct course of action, be that an internal promotion or guidance on performance etc. 

 Social Media Leadership: 

• Setting and optimising the team’s perspective on social media trends and best practice. 
• Key point of contact for management across creative, client services, strategy teams as well as a liaison to the clients.  
• Oversight on Content and Community team activities and any strategy or major callouts. 
• Support cross department communications between CCMs, brands, external teams. 
• Oversee final deliverables (content calendar, social snapshot, other reporting etc). 
• Attending client presentations with the CCMs as needed. 
• Accountable for relevant procedural updates in line with client expectation or demand, and implementing that process within you team – overseeing their implementation. 

What you need to be great in this role: 

• Experience working with an enterprise social media management tool, eg, Sprinklr, Hootsuite, Spredfast (Khoros), Sprout 
• Excellent verbal communication and written skills 
• Proven work experience as a community manager 
• Highly organised with a proactive attitude 
• High proficiency in the English language 
• Social metrics aware & social content savvy 
• On the pulse of platform innovations and their applications to brands 
• Prior experience presenting findings and ideas to clients, confidence to explain decisions 

Req ID: 16940

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