Toshiba Global Commerce Solutions is seeking a Director, Enterprise Architecture  (IT) that will be the enterprise authority responsible for defining, governing, and reviewing architecture across infrastructure, cloud platforms, networking, security access, applications, and enterprise platforms (including Oracle E‑Business Suite). This role establishes the long‑term architectural direction for TGCS, ensuring that technology platforms are scalable, secure, resilient, and aligned with business strategy.

The position requires deep, hands‑on expertise in Oracle Cloud Infrastructure (OCI), combined with extensive experience in enterprise network architecture, Zero Trust security models, and complex ERP and application platforms. The Director owns architecture standards, reference designs, and formal design review processes, acting as the final architectural escalation point for cross‑domain decisions.

This role is explicitly focused on architecture, governance, and design authority and works closely with Infrastructure Operations, Network Engineering, Cybersecurity, and Application teams to ensure all implementations conform to approved enterprise architecture standards.

Key Responsibilities:

Enterprise Architecture Leadership

• Serve as the enterprise authority for architecture across infrastructure, cloud, networking, applications, ERP, and platform services.
• Define and maintain enterprise architecture principles, standards, reference architectures, and approved design patterns.
• Establish and govern formal architecture review and approval processes for all significant technology initiatives.
• Own and maintain the enterprise architecture roadmap, ensuring alignment with business strategy and long term modernization goals.
• Act as the final architectural escalation point for complex, cross domain design decisions.
• Ensure architectural consistency, resilience, security, and long term technical integrity across all enterprise platforms.

Oracle Cloud Infrastructure (OCI) – Hands On Architecture

• Serve as the authoritative enterprise architect for OCI.
• Design and review OCI tenancy models, compartment strategies, IAM policies, and security zone implementations.
• Define enterprise standards for OCI networking, connectivity, and hybrid integration.
• Architect and review high availability, disaster recovery, and multi region OCI designs.
• Provide architectural oversight for OCI services including Exadata, OCVS, Compute, Storage (ZFS/Object), and hybrid cloud integrations.
• Establish and govern OCI automation and infrastructure as code standards using Terraform, Ansible, and CI/CD pipelines, Network, Connectivity & Zero Trust Architecture
• Own enterprise network architecture standards and lead all network and connectivity design reviews.
• Architect hybrid and global connectivity across on premises environments, OCI, SaaS providers, and external partners.
• Define enterprise patterns for segmentation, routing, resiliency, performance, and availability.
• Define and govern Zero Trust architecture, including identity aware access, least privilege connectivity, and continuous verification.
• Architect and review ZTNA, SSE, and SASE based client access models, including integrations with Cloudflare, Zscaler, or equivalent edge security platforms.
• Establish standards for secure remote user, branch, and third party access using edge based policy enforcement.

Application, ERP & Platform Architecture (Including Oracle E Business Suite)

• Serve as the enterprise architecture authority for application platforms, middleware, and ERP systems.
• Lead architecture and design reviews for Oracle E Business Suite (EBS) environments, including scalability, security, integrations, and lifecycle management.
• Define enterprise standards for application hosting models, platform services, and integration patterns.
• Guide EBS modernization and coexistence strategies, including integration with OCI and other enterprise platforms.
• Ensure application and ERP architectures align with approved enterprise network, cloud, and security standards.

Security, Risk & Governance

• Embed security by design principles across infrastructure, network, application, ERP, and cloud architectures.
• Define and govern enterprise Zero Trust architecture standards aligned to industry frameworks (e.g., NIST, CISA).
• Establish architecture patterns for identity centric access, continuous authentication and authorization, and least privilege enforcement.
• Ensure architectural alignment with ZTNA, SSE, and edge security platforms across user, device, and application access paths.
• Enforce architectural compliance through governance forums and formal design review processes.

Executive Communication & Influence

• Communicate architectural decisions, risks, and trade offs clearly to executive and senior IT leadership.
• Serve as a trusted architectural advisor to technology and business stakeholders.
• Influence outcomes through expertise, governance, and architectural authority rather than direct operational control.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or equivalent experience, with 12 + years of leadership experience in enterprise‑level architecture.
• Deep, hands‑on expertise in Oracle Cloud Infrastructure (OCI), including tenancy design, compartment strategy, IAM, security zones, and multi‑region high‑availability architectures.
• Proven authority in enterprise infrastructure, cloud, networking, security, ERP, and platform architecture, with a track record of defining and governing architecture principles, standards, and reference architectures.
• Advanced experience architecting hybrid cloud environments, OCI service integrations (Exadata, OCVS, Compute, ZFS/Object Storage), and automated infrastructure deployments using Terraform, Ansible, and CI/CD pipelines.
• Expertise in enterprise network architecture, including segmentation, routing, resiliency, global connectivity, and performance optimization across on‑prem, cloud, SaaS, and partner ecosystems.
• Strong proficiency in Zero Trust architecture, including identity‑aware access, least‑privilege enforcement, continuous verification, and implementations using ZTNA, SSE, SASE, and platforms such as Cloudflare or Zscaler.
• Enterprise authority over application, ERP, and platform architecture, including deep experience with Oracle E‑Business Suite (EBS) design reviews, scalability, security frameworks, and modernization strategies.
• Demonstrated ability to embed security‑by‑design principles across infrastructure, cloud, application, and ERP ecosystems, aligned to NIST, CISA, and Zero Trust frameworks.
• Strong governance leadership, including ownership of architecture review processes, compliance enforcement, and long‑term enterprise technology roadmaps.
• Exceptional executive communication skills with the ability to explain complex architectural decisions, risks, and trade‑offs to technical and business leaders, influencing outcomes through expertise and architectural authority.

Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowe's Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ's, or Costco? These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader.

The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let's get together to drive the new economy.

Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following:

• Group health coverage (medical, dental, & vision)
• Employee Assistance Programs
• Pre-tax spending accounts
• 401(k) plan (with company match)
• Company provided life insurance
• Pet Insurance
• Employee discounts
• Generous paid holiday schedule, paid vacation & sick/personal days

EEO:

Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email benefits@toshibagcs.com to request an accommodation

DIVERSITY, EQUITY & INCLUSION:

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we're committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency). We're passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future.

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world. We're growing fast and hiring the engineering talent to match.

• Architect and manage infrastructure on AWS GovCloud using IaC tools
• Implement and maintain CI/CD pipelines aligned with FedRAMP controls
• Support FedRAMP Authorization to Operate (ATO) processes
• Automate compliance checks and enforce configuration baselines across environments
• Collaborate with Security, Engineering, and GRC teams to remediate findings and maintain ATO status

• 3+ years of DevOps or cloud engineering experience
• Direct experience deploying and operating workloads in AWS GovCloud or regulated environments
• Proficiency with Terraform or equivalent IaC tools
• Experience with containerization (ECS/EKS) in regulated environments
• Strong understanding of security frameworks and their technical implementation

• AWS GovCloud or security certifications (AWS Solutions Architect, CompTIA Security+)
• Experience with FedRAMP, ITAR, or DoD IL2/IL4/IL5 environments
• Working knowledge of FedRAMP authorization processes (Moderate or High baseline preferred)

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values: Smart Humble Optimists.
• We believe in meritocracy, where ideas and effort are publicly celebrated.
  
  

About MaintainX

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

About the Opportunity

Candidates must be located in the eastern time zone

Contentful strives to build a secure and safe service and commits considerable effort and resources to security. Our Security team supports corporate-wide information security management programs and collaborates closely with internal teams. We believe that Security must be anchored by DevOps principles with strong repeatable processes.

We are looking for a committed and driven Security Engineer with experience working in cloud-native product infrastructure and corporate environments. In this role, you will manage daily alerts and operations while leading broader collaborative initiatives, such as architecture design, threat modeling, and vulnerability identification, to drive meaningful security improvements. Candidates should be skilled in cloud-native technologies, with demonstrable proficiency in infrastructure-as-code and application development.

This hands-on role offers an opportunity to grow your expertise in cloud technologies and security tooling while making a meaningful impact by embedding security practices and supporting secure third-party integrations in a fast-paced software-as-a-service environment.

What to Expect

• Lead initiatives and partner with teams to embed practical security safeguards and champion a security-first mindset across the business.
• Lead security assessments and remediation for cloud-native applications, infrastructure, and vendor integrations to proactively identify and address risk.
• Support vulnerability management by identifying, tracking, and partnering with teams to drive remediation of security issues across product and corporate environments.
• Develop and maintain security solutions through custom development and effective tool management to enhance efficiency and operational effectiveness.
• Leverage industry standards to develop hardening requirements and monitoring mechanisms that enforce and strengthen the security of systems and environments.
• Advance the development, customization, and maintenance of hardening standards and monitoring mechanisms for systems and environments.
• Drive security and monitoring enhancements to containerized workloads and orchestration platforms.
• Participate actively in incident investigations through independent analysis, contributing to findings, root cause analysis, and remediation efforts.
• Collaborate in defining and monitoring evolving security compliance and regulatory requirements.
• Research and evaluate emerging threats, vulnerabilities, and security technologies to keep defenses up to date.

What You Need to Be Successful

• 4+ years of security engineering, DevSecOps, or equivalent experience.
• Hands-on expertise with AWS architecture, services, and security features.
• Proficiency in Python to build and maintain security tools.
• Familiarity with Kubernetes and container security, including configuration and runtime protection.
• Exposure to JavaScript and Go with the ability to perform security code reviews.
• Experience using Terraform to build, deploy, and maintain infrastructure as code.
• Strong foundational networking knowledge covering cloud networking concepts, the OSI model, TCP/IP, and routing fundamentals.
• Demonstrable ability to embed security considerations throughout the software development lifecycle.
• Hands-on involvement supporting vulnerability management and incident response functions.
• Familiarity with authentication and authorization protocols and mechanisms (OAuth, SAML, JWT, IAM)
• Experience identifying and mitigating OWASP Top 10 vulnerabilities in web applications and APIs.
• Clear and effective communication skills.
• Ability to articulate security risks and tradeoffs to both technical and semi-technical audiences.
• A proactive, growth-oriented mindset focused on continuous learning, innovation, and raising security standards.
• Passionate about designing and performing hands-on implementation work.
• Ability to work in a fast-paced environment, often juggling multiple projects.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

About the opportunity

Candidates must be located in the eastern time zone

Contentful strives to build a secure and safe service and commits considerable effort and resources to security. Our Security team supports organization-wide information security management programs and collaborates closely with internal teams. We believe that Security must be anchored by DevOps principles with strong repeatable processes.

We are looking for a committed and driven manager who is passionate about solving complex security problems in innovative and scalable ways. As a Manager of Security Engineering, you will own security engineering across Contentful’s corporate systems, including the tooling and platforms that support the internal security team. While this role does not own security for the customer facing product, you will partner closely with product security teams within the security organization on shared responsibilities.

You will balance people leadership with hands-on technical execution, including designing, building, and operating security controls and tooling at scale, with a particular focus on areas such as identity and access management, data security, and SaaS platforms. You will provide strategic guidance and lead initiatives while remaining directly involved in implementation. You may work independently at times, but will more often collaborate closely with security, IT, and cross-functional partners to align strategies, execute shared initiatives, and ensure comprehensive risk mitigation while minimizing impact on end users across the organization.

What to expect?

• Develop a team, providing coaching, mentorship, goal setting, and performance feedback.
• Define roles and make hiring decisions to grow the team in line with department needs.
• Remain hands on, balancing technical leadership with direct implementation work.
• Own execution and prioritization across projects and operations, using agile delivery practices.
• Scale and mature effectiveness and efficiency by improving processes and tooling.
• Champion continuous improvement across all aspects of the security program.
• Continuously improve effectiveness and efficiency by evolving processes and tooling.
• Communicate risks and technical concepts with clarity to leadership and stakeholders.
• Collaborate with security leadership to execute business aligned, risk reduction roadmaps.
• Shape work scope, sequencing, and success criteria inline with department and company needs.
• Drive security processes, standards, and best practices across information technology assets.
• Partner with stakeholders to evolve security awareness and specialized training across all functions.
• Mature capabilities across endpoint, SaaS, and cloud configuration.
• Own strategy evolution of corporate capabilities, including configuration, IAM, and data security.
• Enhance tooling, automation, and integrations to improve visibility and reduce manual effort.
• Support and guide security incident response efforts as a technical leader.
• Support cross functional vulnerability management while advancing the program capabilities.
• Define and maintain metrics to measure impact, optimize execution, and guide investment.
• Partner with cross-functional teams for security enhancement and drive risk reduction.
• Accelerate adoption of AI, balancing practicality enablement, and risk management.
• Stay current on threats, vulnerabilities, and tactics, translating insights into actionable strategies.

What you need to be successful?

• 8+ years of progressive engineering and security experience.
• 3+ years managing people and security engineering teams.
• Comfort operating in ambiguity, balancing strategic thinking, security, and practicality.
• Expertise with AWS, GCP, and Azure.
• Strong hands-on experience designing, implementing, and operating security controls at scale.
• Demonstrated experience securing endpoint, SaaS, and cloud environments.
• Experience working within identity and access management and data security programs.
• Software development experience in modern programming language (Python, Go, etc)
• Hands-on experience using Terraform and infrastructure-as-code.
• Experience applying modern practices to improve efficiency and scalability or security programs.
• Passion for solving complex security problems in innovative and scalable ways.
• Experience using metrics to measure impact, optimize execution, and guide investment decisions.
• Strong communication skills with the ability to explain technical topics to non technical audiences.
• Ability to support occasional off-hours incident response efforts.
• Familiarity with attacker techniques in cloud-native and traditional environments.
• Hands-on experience owning security technologies (e.g., EDR, AntiVirus, etc.)
• Proven ability to lead cross-functional initiatives and influence outcomes without direct authority.
• Experience owning end to end security programs, proactively driving incremental improvement.
• Strong systems thinking, with the ability to design security solutions that scale through efficiency.

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

#LI-Remote

Who We Are:

At Bandwidth, your music matters when you are part of the BAND.  We celebrate differences and encourage BANDmates to be their authentic selves.  #jointheband

What We Are Looking For:

A Sr. Software Developer (Infrastructure) that will help us build the platform and tools that help Bandwidth engineers ship better software, faster.

Bandwidth powers brands like Google, Microsoft, Zoom, and GoDaddy with intelligent voice, messaging, 911 access, and phone number services, all on our own nationwide, all-IP network. We're the infrastructure layer that global enterprises trust to connect their customers.

Our Software Infrastructure team owns the "paved road." The platform, tools, and systems that let every Bandwidth engineer build and ship with confidence. We're looking for someone who wants to help take that further: an engineer who sees AI not as a tool to adopt, but as a platform to build.

You'll play a key role in helping make Bandwidth an AI-first engineering organization.

What you'll do

• Design and operate Bandwidth's AI infrastructure layer, including our LLM gateway, model routing, and cost controls, so every engineering team can experiment with AI tools safely and cheaply.
• Build and maintain the "paved road" of developer tooling and platform services that help engineers ship faster with less friction.
• Drive adoption of AI coding tools (Claude Code, Copilot, and others) by building enablement systems, prompt libraries, MCP server integrations, and internal tooling that make AI feel obvious, not optional.
• Connect AI to the systems engineers already use (Jira, Confluence, Slack, GitHub) so context flows to wherever work happens.
• Measure what actually matters: engineer velocity, build times, reversion rates, and real shipping outcomes. Not vanity metrics.
• Stay ahead of the curve on agentic workflows, helping teams evolve from writing every line of code to orchestrating AI systems that handle the toil.

What you need

• 5+ years of experience building and operating web services in production
• Hands-on experience with cloud infrastructure, especially AWS
• Strong coding skills in Python, Go, TypeScript, or similar
• Experience with platform services: CI/CD, secrets management, developer portals, internal tooling
• Familiarity with LLM APIs and the tradeoffs involved in model routing, token cost management, and AI observability
• Experience building tools or services that other engineers depend on day-to-day
• A results-driven mindset. You close the loop, you ship, you measure.
• Bachelor's degree or equivalent experience

Bonus points

• You've built or operated an LLM proxy, AI gateway, or model routing layer
• You've worked on a Developer Experience or Software Platform team before
• You've written infrastructure as code (Terraform, CDK, CloudFormation)
• You've built MCP servers or integrated AI tools with internal systems like Jira, Slack, or GitHub
• You've built tools or services other developers actually use (open source counts)
• You've worked in a startup or high-ambiguity environment where you had to define the requirements yourself

Why this role is different

• The AI landscape is moving fast. We're not looking for someone to standardize a single tool. This team is helping build the infrastructure layer that makes every tool possible. The LLM gateway, the MCP server integrations, the internal tooling that lets engineers experiment without bottlenecks: that's this team's contribution to where Bandwidth is headed.
• The principle is simple: standardize infrastructure, not tools. The aspiration is an engineering organization where every engineer has superpowers, AI is woven into how work gets done by default, and the people building software still deeply understand the systems they're building.

The Whole Person Promise:

At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…

• 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
• All new hires receive four weeks of PTO.
• PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.
• Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
• “Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
• 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

We're looking to hire for our Data side of our AI team at Speechify. This role is responsible for all aspects of data collection to support our model training operations. We are able to build high-quality datasets at petabyte-scale and low cost through a tight integration of infrastructure, engineering, and research work. We are looking for a skilled Software Engineer to join us.

What You’ll Do

• Be scrappy to find new sources of audio data and bring it into our ingestion pipeline
• Operate and extend the cloud infrastructure for our ingestion pipeline, currently running on GCP and managed with Terraform.
• Collaborate closely with our Scientists to shift the cost/throughput/quality frontier, delivering richer data at bigger scale and lower cost to power our next-generation models.
• Collaborate with others on the AI Team and Speechify Leadership to craft the AI Team’s dataset roadmap to power Speechify’s next-generation consumer and enterprise products.

An Ideal Candidate Should Have

• BS/MS/PhD in Computer Science or a related field.
• 5+ years of industry experience in software development.
• Proficiency with bash/Python scripting in Linux environments
• Proficiency in Docker and Infrastructure-as-Code concepts and professional experience with at least one major Cloud Provider (we use GCP)
• Experience with web crawlers, large-scale data processing workflows is a plus
• Ability to handle multiple tasks and adapt to changing priorities.
• Strong communication skills, both written and verbal.

What we offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest-growing sectors of tech, the intersection of artificial intelligence and audio.

Compensation: The United States base salary range for this full-time position is $140,000-$200,000 + bonus + equity depending on experience

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.

Overview

The Cloud Engineering team in the Platform Engineering organization operates to build a highly available, secure, and scalable cloud infrastructure.

As an Infrastructure Engineer on this team, you ensure that our cloud infrastructure platform is continuously improved, secure, and scaled to meet our clients' needs.  Your responsibilities include creating, monitoring, and automating cloud infrastructure and pipelines, collaborating with engineering teams, security and other platform teams to deliver highly reliable and secure offerings, and providing support for existing solutions and consulting on how to automate their workloads on cloud infrastructure. From code, to compile, to test, to deployment, you are responsible for the software lifecycle beyond just writing code.   In this role, you support and operate a physical datacenter located in Raleigh, North Carolina.

Responsibilities

• Support and operate physical datacenter infrastructure, including servers, storage, networking, and rack-and-stack activities.
• Manage and maintain VMware vSphere / ESXi environments, including host builds, upgrades, patching, and troubleshooting.
• Administer enterprise storage platforms such as Pure Storage and/or NetApp, including provisioning, snapshots, replication, and performance monitoring.
• Perform hardware lifecycle activities: installs, replacements, firmware upgrades, and decommissioning.
• Participate in planned maintenance, change control, and incident response for datacenter systems.
• Build infrastructure-as-code software and other tools providing a foundation for software teams to rapidly build large scale cloud systems.
• Establish a golden AMI pipeline and maintain a continuous patching schedule for all cloud resources.
• Operationalize the resiliency and disaster recovery processes for IaaS landscape.
• Automation of key operating and security processes in IaaS workloads.
• Infrastructure management via Configuration Management platform to ensure security and full stack automation for applications, drive the use of the platform and standards for all applications.
• Drive investigation and resolution of security incidents impacting cloud infrastructure.
• Work closely with security team to address vulnerabilities, evidence gathering and securing our infrastructure.
• Handle the security hardening efforts for major OS distributions to ensure overall compliance and a streamlined service for internal clients.
• Participate in the rotating on-call schedule. Ensure that user emergencies, platform alerts, and support requests are addressed.
• Identify and solve problems in cloud and hybrid environments and the ability to create and implement a new solution from scratch.
• Mentor and develop less experienced engineers.

Qualifications 

Minimum Qualifications  

• 3+ years’ hands-on experience working in a physical datacenter environment.
• Minimum of 2 days on-site in our data center, additional may be required based on business needs.
• Based in the Raleigh-Durham (RDU) area, North Carolina.
• Strong experience with VMware (vSphere / ESXi) in a production setting.
• Experience administering enterprise storage platforms, preferably Pure Storage and/or NetApp.
• Familiarity with server hardware (Dell, HPE, or similar), RAID, BIOS/firmware management.
• Experience following change management and operational best practices.
• Knowledge and experience of high availability and scalability.
• Experience with AWS foundations, including computer, networking, storage, and security.
• Experience architecting containerization solutions in cloud environments like ECS or EKS.
• A strong background in systems engineering, especially with tools like Docker and Kubernetes in Linux and containerized environments
• Expertise in implementing content delivery solutions at the edge.
• A thorough understanding of IAM roles, access management, DNS, load balancing, routing, firewalls, and monitoring tools for cloud and hybrid environments
• Experience deploying and supporting AWS network services, including VPC, Subnets, Route Tables, NACLs, Security Groups, TGW, GWLB, VPC Endpoints, Route53.
• Knowledge of AWS compute, data sources, security technologies, services including EC2, S3, IAM, ECS, EKS, Load Balancers, SCP, RAM, CloudWatch, CloudTrail, WAF.
• Experience architecting and securing regulated enterprise-class cloud services with compliance frameworks like SOC2, NIST, and ISO.
• Experience with logging and monitoring systems like Datadog and Cloudwatch.
• Familiarity and ability to diagnose large systems - how they work and can be operated on a large scale, edge cases, failure modes, behaviors.
• Proficient in writing code/scripting in languages like.
• Automation of infrastructure with CDK, Terraform, and Ansible, as well as containerization using EKS or ECS.
• Ability to diagnose complex distributed systems problems whether it be system, network or code.
  
  

Preferred Qualifications 

• You have a bachelor's degree, or higher, in Computer Science or related field.
• You are capable of operating in a highly collaborative/Agile environment with other team members as well as all software engineering.
• You have the ability to operate independently and self-prioritize work. You are a team player, and an exceptional communicator.
• You enjoy learning new technologies and help foster a collegial environment of continuous improvement and innovation.

Travel Required

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

We believe in transparency and fairness in our compensation practices.

For this position, the expected base pay range is: $100,000-$145,000 per year. 

This range represents the base pay for the role across all U.S. locations and is determined based on market data, internal equity, and experience. Final compensation may vary depending on geographic location, skills, and relevant experience.In addition to base pay, we offer a discretionary bonus for non-sales roles, a comprehensive benefits package, and, where applicable, sales incentives.

For this position, the expected discretionary bonus is 10% of the annual base salary.

 Benefits 

• Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
• A 6% 401(k) match
• Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days
• 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
• Accident, critical illness, and hospital indemnity insurance
• Pet insurance
• Legal assistance and identity theft insurance plans
• Life insurance 2x salary
• Access to the Calm app and the Employee Assistance Program
• $65/month Remote work stipend for internet
• Culture and team-building activities
• Tuition assistance
• Career development opportunities
• Charitable contribution match up to $250 per year

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.

Overview

The Cloud Engineering team in the Platform Engineering organization operates to build a highly available, secure, and scalable cloud infrastructure.

As an Infrastructure Engineer on this team, you ensure that our cloud infrastructure platform is continuously improved, secure, and scaled to meet our clients' needs.  Your responsibilities include creating, monitoring, and automating cloud infrastructure and pipelines, collaborating with engineering teams, security and other platform teams to deliver highly reliable and secure offerings, and providing support for existing solutions and consulting on how to automate their workloads on cloud infrastructure. From code, to compile, to test, to deployment, you are responsible for the software lifecycle beyond just writing code.   In this role, you support and operate a physical datacenter located in Raleigh, North Carolina.

Responsibilities

• Support and operate physical datacenter infrastructure, including servers, storage, networking, and rack-and-stack activities.
• Manage and maintain VMware vSphere / ESXi environments, including host builds, upgrades, patching, and troubleshooting.
• Administer enterprise storage platforms such as Pure Storage and/or NetApp, including provisioning, snapshots, replication, and performance monitoring.
• Perform hardware lifecycle activities: installs, replacements, firmware upgrades, and decommissioning.
• Participate in planned maintenance, change control, and incident response for datacenter systems.
• Build infrastructure-as-code software and other tools providing a foundation for software teams to rapidly build large scale cloud systems.
• Establish a golden AMI pipeline and maintain a continuous patching schedule for all cloud resources.
• Operationalize the resiliency and disaster recovery processes for IaaS landscape.
• Automation of key operating and security processes in IaaS workloads.
• Infrastructure management via Configuration Management platform to ensure security and full stack automation for applications, drive the use of the platform and standards for all applications.
• Drive investigation and resolution of security incidents impacting cloud infrastructure.
• Work closely with security team to address vulnerabilities, evidence gathering and securing our infrastructure.
• Handle the security hardening efforts for major OS distributions to ensure overall compliance and a streamlined service for internal clients.
• Participate in the rotating on-call schedule. Ensure that user emergencies, platform alerts, and support requests are addressed.
• Identify and solve problems in cloud and hybrid environments and the ability to create and implement a new solution from scratch.
• Mentor and develop less experienced engineers.

Qualifications 

Minimum Qualifications  

• 3+ years’ hands-on experience working in a physical datacenter environment.
• Minimum of 2 days on-site in our data center, additional may be required based on business needs.
• Based in the Raleigh-Durham (RDU) area, North Carolina.
• Strong experience with VMware (vSphere / ESXi) in a production setting.
• Experience administering enterprise storage platforms, preferably Pure Storage and/or NetApp.
• Familiarity with server hardware (Dell, HPE, or similar), RAID, BIOS/firmware management.
• Experience following change management and operational best practices.
• Knowledge and experience of high availability and scalability.
• Experience with AWS foundations, including computer, networking, storage, and security.
• Experience architecting containerization solutions in cloud environments like ECS or EKS.
• A strong background in systems engineering, especially with tools like Docker and Kubernetes in Linux and containerized environments
• Expertise in implementing content delivery solutions at the edge.
• A thorough understanding of IAM roles, access management, DNS, load balancing, routing, firewalls, and monitoring tools for cloud and hybrid environments
• Experience deploying and supporting AWS network services, including VPC, Subnets, Route Tables, NACLs, Security Groups, TGW, GWLB, VPC Endpoints, Route53.
• Knowledge of AWS compute, data sources, security technologies, services including EC2, S3, IAM, ECS, EKS, Load Balancers, SCP, RAM, CloudWatch, CloudTrail, WAF.
• Experience architecting and securing regulated enterprise-class cloud services with compliance frameworks like SOC2, NIST, and ISO.
• Experience with logging and monitoring systems like Datadog and Cloudwatch.
• Familiarity and ability to diagnose large systems - how they work and can be operated on a large scale, edge cases, failure modes, behaviors.
• Proficient in writing code/scripting in languages like.
• Automation of infrastructure with CDK, Terraform, and Ansible, as well as containerization using EKS or ECS.
• Ability to diagnose complex distributed systems problems whether it be system, network or code.
  
  

Preferred Qualifications 

• You have a bachelor's degree, or higher, in Computer Science or related field.
• You are capable of operating in a highly collaborative/Agile environment with other team members as well as all software engineering.
• You have the ability to operate independently and self-prioritize work. You are a team player, and an exceptional communicator.
• You enjoy learning new technologies and help foster a collegial environment of continuous improvement and innovation.

Travel Required

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

We believe in transparency and fairness in our compensation practices.

For this position, the expected base pay range is: $100,000-$145,000 per year. 

This range represents the base pay for the role across all U.S. locations and is determined based on market data, internal equity, and experience. Final compensation may vary depending on geographic location, skills, and relevant experience.In addition to base pay, we offer a discretionary bonus for non-sales roles, a comprehensive benefits package, and, where applicable, sales incentives.

For this position, the expected discretionary bonus is 10% of the annual base salary.

 Benefits 

• Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
• A 6% 401(k) match
• Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days
• 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
• Accident, critical illness, and hospital indemnity insurance
• Pet insurance
• Legal assistance and identity theft insurance plans
• Life insurance 2x salary
• Access to the Calm app and the Employee Assistance Program
• $65/month Remote work stipend for internet
• Culture and team-building activities
• Tuition assistance
• Career development opportunities
• Charitable contribution match up to $250 per year

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

At Target RWE, our mission is driven by a deep commitment to people, the patients we serve, the partners we collaborate with, and the dedicated team members who power our work. As a purpose-driven organization, we leverage real-world data to advance clinical research and inform better healthcare decisions. We foster a collaborative environment where every voice is heard, every idea has an impact, and every contribution helps improve lives. If you're seeking a place where your work truly matters, join us to help advance science securely and responsibly.

Overview

• Seeking a Senior DevSecOps Engineer to secure internal infrastructure, cloud services, deployment tooling, and development workflows
• Lead design, implementation, and continuous improvement of secure, scalable production platforms
• Embed security across the full software development lifecycle (SDLC)
• Partner closely with engineering, infrastructure, and application teams

What You’ll Do

• Perform advanced vulnerability assessments across cloud, infrastructure, and application platforms
• Partner with application owners to prioritize and drive remediation efforts
• Design, implement, and optimize secure CI/CD pipelines and deployment tooling
• Integrate security into the SDLC (code scanning, secrets management, policy enforcement)
• Apply best practices for system hardening, configuration management, IAM, and least-privilege access
• Define and evolve security controls, standards, and guardrails across the organization
• Leverage modern cloud and DevOps technologies to build secure, scalable infrastructure
• Lead and support security incident response, including root cause analysis and long-term remediation
• Mentor engineers and promote a strong security-first culture
• Develop and maintain security documentation, runbooks, and internal knowledge sharing

What You’ll Bring

• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience)
• 5+ years of experience in security engineering, DevSecOps, or infrastructure security
• Hands-on experience securing cloud platforms (AWS preferred) at scale
• Experience securing CI/CD pipelines and containerized environments (Docker, Kubernetes)
• Strong experience with Infrastructure as Code (Terraform, CloudFormation, Chef, Puppet, Ansible, or Salt)
• Solid networking fundamentals (VPCs, ACLs, subnets, DNS, routing, segmentation)
• Experience with Linux systems and relational databases (PostgreSQL)
• Proficiency in at least one scripting language and Git-based workflows
• Experience with security tooling (SAST, DAST, dependency scanning, secrets management)
• Strong collaboration skills in distributed teams
• Clear communication, ownership mindset, and strong problem-solving abilities
•  

Nice to Have

• Experience in regulated environments (healthcare, life sciences, or similar)
• Advanced networking and cloud security experience (firewalls, zero-trust architectures)
• Familiarity with CSPM tools (Wiz, Rapid7, or similar)
• Kubernetes security and runtime protection experience
• Experience with Jira and Confluence
• CISSP, AWS Security Specialty, or similar certifications

If you’re excited to help protect systems that support meaningful healthcare research, where your expertise directly contributes to trust, compliance, and patient impact, Target RWE is the place for you. We’re building something important together, and we’d love for you to be a part of it.

What We Offer You

• Hybrid work — 3 days/week in our brand-new office!
• Comprehensive health, dental, and vision coverage for you and your family
• 401(k) with company match
• Generous PTO and company holidays
• Paid parental leave

Hybrid role: Located in Research Triangle Park, North Carolina

Who We Are:

At Bandwidth, your music matters when you are part of the BAND.  We celebrate differences and encourage BANDmates to be their authentic selves.  #jointheband

What We Are Looking For:

As an Applied AI Engineer on the Corporate IT Engineering team, you’ll identify where AI can create real leverage across our internal systems and operations, and build it. You’ll work inside a team that owns a broad and complex infrastructure footprint, embedding AI into the platforms and workflows that keep Bandwidth running. This is an infrastructure and systems role with a deep AI focus.

What You'll Do:

• Own and extend existing AI platforms and tooling, improving reliability, expanding capabilities, and integrating them more deeply with internal systems.
• Architect and build internal API layers and shared services that allow AI workflows and internal applications to publish, version, and retrieve outputs across the engineering ecosystem.
• Identify and build AI-powered tooling that creates leverage across the Corporate IT Engineering stack, including infrastructure, identity, monitoring, and automation platforms.
• Develop and iterate on proof-of-concepts that demonstrate how AI can augment or automate internal workflows; from anomaly detection in infrastructure logs to AI-assisted documentation and IT troubleshooting.
• Containerize and orchestrate AI workloads using Docker and Kubernetes, ensuring reliable and reproducible deployments across environments.
• Automate infrastructure provisioning and configuration using Terraform and Ansible, following infrastructure-as-code best practices.
• Establish AI development patterns and best practices across the Corporate IT Engineering organization, helping teams adopt AI capabilities effectively and responsibly.
• Stay current with the evolving AI and MLOps landscape and bring relevant advancements back to the team.

What You Need:

• AI & Application Development
• Hands-on experience owning or extending LLM-powered platforms, including RAG pipeline development, prompt engineering, and integrating LLM APIs into production internal systems.
• Expert-level knowledge of AI infrastructure, including model serving, inference optimization, GPU/CPU resource management, and MLOps pipelines.
• Experience designing and building internal API layers or shared platform services that multiple teams and systems publish to and consume from.
• Proficiency in Python and/or TypeScript for building integrations, scripts, and lightweight internal services.
• Experience working with REST APIs and building integrations across a diverse internal tooling ecosystem.
• Cloud & Infrastructure
• Strong AWS experience: required proficiency in core services (EC2, ECS/EKS, S3, RDS, Lambda, IAM, VPC) and experience architecting and operating production workloads on AWS.
• Deep Docker and Kubernetes expertise: required hands-on experience containerizing applications, writing Dockerfiles, managing multi-container deployments, and orchestrating workloads with Kubernetes (EKS or self-managed).
• Deep Terraform and Ansible expertise: required experience writing and maintaining Terraform modules for cloud infrastructure, and using Ansible for configuration management and automation.
• Experience with GitHub for version control, pull request workflows, branching strategies, and CI/CD integration.
• Experience with Artifactory for artifact management, including publishing and consuming build artifacts, Docker images, and package registries.
• Mindset & Collaboration
• An experimental mindset: comfortable inheriting imperfect systems, iterating quickly, and improving as you go.
• Ability to evaluate AI capabilities through a business lens, understanding not just what’s possible but what creates real value for internal teams and the organization.
• Strong communication skills and the ability to explain AI concepts and tradeoffs to non-technical stakeholders.
• A collaborative, team-first approach with a genuine curiosity about where AI is headed.
• A Bachelor’s degree in Computer Science, Engineering, or equivalent hands-on experience.

Bonus Points:

• Experience with agentic frameworks such as LangChain, LangGraph, CrewAI, AutoGen, or similar.
• Familiarity with corporate IT or infrastructure engineering environments, understanding how enterprise platforms around identity, monitoring, and automation operate.
• Background building MCP (Model Context Protocol) servers or tools that extend AI agent capabilities.
• Experience with vector databases (e.g., Pinecone, Weaviate, pgvector) and semantic search.
• Experience building or maintaining internal developer platforms, artifact registries, or shared API services.

The Whole Person Promise:

At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…

• 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
• All new hires receive four weeks of PTO.
• PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.
• Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
• “Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
• 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.

Position Summary

At the heart of our Cloud team is a mission to build a secure, scalable, and high-performance platform that powers our cybersecurity products. As a Senior Software Engineer, Cloud, you will own the design, delivery, and operation of critical cloud services, driving architectural decisions and ensuring systems meet the highest standards of reliability, security, and scalability.

This role goes beyond implementation. You will lead complex technical initiatives end-to-end, influence system design across teams, and set the standard for engineering excellence within the cloud domain. You’ll partner closely with engineering, security, and product teams to solve deeply technical challenges and evolve our cloud platform to meet the demands of a rapidly growing business.

Key Responsibilities

• Own the architecture, development, and operation of scalable, secure, and fault-tolerant cloud services, with accountability for performance and reliability in production.
• Drive technical design and architectural decisions for distributed systems, influencing patterns, standards, and long-term platform evolution.
• Lead complex initiatives end-to-end, from design through deployment and ongoing optimization, ensuring alignment with business and technical priorities.
• Build and scale cloud infrastructure using infrastructure-as-code (Terraform, Helm) and container orchestration (Kubernetes), improving system resilience and efficiency.
• Advance cloud security and compliance practices, embedding secure design principles, IAM controls, and encryption into all layers of the platform.
• Improve system observability and operational excellence, implementing robust monitoring, alerting, and incident response strategies.
• Drive DevOps maturity, optimizing CI/CD pipelines and deployment strategies to support rapid, reliable delivery.
• Collaborate cross-functionally with engineering, product, and security teams to define solutions and resolve complex system-level challenges.
• Mentor and guide engineers, providing technical direction, code reviews, and support for skill development while raising the bar for engineering quality.
• Continuously evaluate and adopt new technologies, making pragmatic decisions that improve system performance, scalability, and developer productivity.

Required Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).
• 6–8+ years of software engineering experience, with significant focus on cloud infrastructure and distributed systems.
• Proven ability to independently design, build, and operate production-grade systems at scale.
• Strong proficiency in Go, Python, or similar languages, with experience building distributed services.
• Deep expertise in Kubernetes and infrastructure-as-code (Terraform, Helm).
• Strong experience with AWS services (EKS, EC2, RDS, S3, SQS, IAM), including designing and operating systems in production.
• Demonstrated ownership of systems, including on-call, incident response, and long-term reliability improvements.
• Strong problem-solving skills and the ability to navigate ambiguous, complex technical challenges.
• Effective communication skills with the ability to influence technical decisions across teams.
• Must be a U.S. citizen or national, U.S. permanent resident (current Green Card holder) or lawfully admitted into the U.S. as a refugee or granted asylum.

Preferred Qualifications

• Expertise in cloud security best practices, including identity, encryption, and compliance frameworks.
• Experience designing and scaling high-availability distributed systems with automated failover and self-healing capabilities.
• Strong knowledge of observability tooling (Prometheus, Grafana, ELK).
• Experience with event-driven architectures and microservices.
• Familiarity with HashiCorp ecosystem tools (Vault, Consul, Packer).
• Experience contributing to or defining engineering standards, patterns, or platform strategy.

The salary range for this role is $150,000 - $180,000 + bonus + benefits. 

Who We Are:

At Bandwidth, your music matters when you are part of the BAND.  We celebrate differences and encourage BANDmates to be their authentic selves.  #jointheband

What We Are Looking For:

We are seeking a Senior VoIP Engineer with a modern engineering mindset to join Bandwidth's Network Operations team. While you possess deep expertise in SIP and carrier-grade environments, you view infrastructure through the lens of Software Reliability Engineering (SRE). This role is critical for ensuring reliable, secure, and automated SIP connectivity across multiple carrier platforms and enterprise environments.

What You'll Do:

• Platform Automation: Design and implement automation to reduce operational burden, replacing manual workflows with scripting and Infrastructure as Code (IaC).
• Voice Orchestration: Use tools like Ansible/AWX and Terraform to automate the provisioning and scaling of voice services and carrier interconnects.
• Open Source & Interoperability: Conduct detailed interoperability testing between carrier platforms and open-source SIP implementations (e.g., Kamailio, OpenSIPS), resolving signaling mismatches and codec issues.
• Carrier Interconnect Strategy: Design and maintain SIP trunking solutions with multiple carriers to ensure reliability, compliance, and optimal routing.
• Advanced Observability: Act as the highest-level escalation point for complex SIP/RTP problems. Use advanced tools like Wireshark, SIPp, and HEPIC/Homer to analyze call flows and media streams.
• System Integration: Collaborate with network and security teams to integrate SIP services through proxy servers and modern routing policies.
• Documentation & Mentorship: Maintain "Documentation as Code," including SIP call flow diagrams and interconnect standards, while providing guidance to junior staff on modern troubleshooting methodologies.

What You Need:

• Experience: 5+ years of hands-on VoIP engineering experience, with a heavy emphasis on carrier-grade SIP environments.
• SIP Mastery: Expert-level knowledge of SIP signaling (INVITE, BYE, etc.), SDP negotiation, and RTP/RTCP.
• Automation Toolkit: 3+ years of proficiency in Python, Bash, or Ansible for automating provisioning and troubleshooting workflows.
• Infrastructure as Code: Experience using IaC tools to manage infrastructure at scale.
• SIP Proxies: Hands-on experience with open-source SIP proxies (e.g., Kamailio, OpenSIPS) alongside traditional SBCs (e.g., Ribbon, Oracle/Acme Packet).
• Linux/OS: Strong Linux administration skills for VoIP application performance and system troubleshooting.
• Diagnostics: Proficiency with diagnostic tools such as Wireshark, sngrep, and Homer/HEP.

Bonus Points:

• Carrier Expertise: Direct experience with carrier-to-carrier SIP interconnects and SS7-to-SIP interworking.
• Routing & Databases: Experience with ENUM, LNP, and complex routing logic.
• Voice Security: Familiarity with TLS, SRTP, and regulatory compliance including STIR/SHAKEN and E911.
• Cloud Infrastructure: Experience deploying voice services in containerized or cloud-native environments.
• Networking: Solid knowledge of IP, DNS, and routing protocols.

The Whole Person Promise:

At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…

• 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
• All new hires receive four weeks of PTO.
• PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.
• Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
• “Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
• 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.

As a MuleSoft Architect, you won't be handed a ticket queue or a seat at someone else's table. You'll own the integration platform for our clients — end-to-end. That means standing up a production-ready API-led foundation, running an AI-first delivery program, and building the kind of trusted client partnerships that turn a single engagement into a long-term relationship. You set the architectural direction. The rest of the team follows your lead.

Location: Remote (US). Raleigh–Durham is a plus, not required.

Eligibility: Must live in the US and be authorized to work in the US; no sponsorship.

What You'll Own

You are the technical decision-maker for your client engagements — not a consultant waiting for sign-off.

• Integration Platform Ownership: Design the target-state API-led architecture (system/process/experience layers), define NFRs, govern standards, and publish reusable templates that teams actually use — not just reference.
• AI-First Program Leadership: Build the AI playbook. Create prompt and snippet libraries that accelerate design, mapping, and testing. Measure the before/after. Coach your team to adopt. Don't theorize — demonstrate.
• Delivery Accountability: Own milestones, scope, and LOE. Keep estimate variance ≤ ±15%. Communicate risks before anyone has to ask. Exec-ready updates go out weekly, without prompting.
• Presales Partnership: Lead discovery, shape solution architecture, and co-author SOWs with clear assumptions. You are the technical voice in the room — and you know how to make architecture land as a value narrative, not a tech briefing.
• Autonomous Execution: You track your own commitments. You surface risks before they surface you. If you've always been three steps ahead of your own deadlines, you'll feel right at home.

Key Responsibilities

Architecture & Platform

• Design API-led target state (system/process/experience), NFRs, and governance.
• Stand up CloudHub 2.0/RTF environments, networking, secrets, and promotion paths.
• Publish templates, policies, and error strategies in Exchange that set the delivery bar — and that teams actually use.

AI Program & Enablement

• Author a practical AI playbook + prompt/snippet library to accelerate design, mapping, and testing — safely.
• Measure cycle-time and quality deltas before and after. Show the gains. Coach adoption.

Delivery & Reliability

• Guide CI/CD strategy, config per environment, and zero-downtime/rollback patterns.
• Define SLOs, alerts, and dashboards. Build integrations that hit latency and accuracy targets.

Presales & Stakeholders

• Own discovery, solution architecture, and LOE/SOW development with clear assumptions.
• Translate architecture trade-offs into exec-ready options. Build presales assets that accelerate the next deal.

Documentation & Communication

• Write ADRs, API docs, and runbooks that make decisions legible and repeatable.
• Direct, no-fluff communication — always. If you can say it in three sentences, don't use ten.

Required Qualifications

• Architecture Experience (Required): 1+ year in a formal MuleSoft Architect role owning target state, decisions, and trade-offs — not just senior development duties.
• API & Integration Architecture: Expert-level API-led design on Mule 4/Anypoint with clean system/process/experience boundaries.
• AI/LLM Tools & Automation: You don't just tolerate AI tools — you seek them out. Cursor, LLM-based assistants, AI-powered static analysis — these are in your daily rotation, not your LinkedIn bio.
• MuleSoft Platform Mastery: DataWeave 2.x, CloudHub 2.0, Runtime Fabric, Flex Gateway, Anypoint MQ; Exchange-driven reuse and policy governance.
• DevOps, CI/CD & IaC: Azure DevOps, GitHub Actions, Jenkins, Maven, Terraform; env promotion to CH2.0/RTF; blue/green + rollback strategies.
• Security & Standards: RAML/OAS, OAuth2/OIDC, JWT, mTLS/TLS, secrets, encryption — policy bundles baked into delivery, not bolted on after.
• Observability & SLOs: Anypoint Monitoring, Datadog, or Splunk; error budgets and actionable alerts.
• Cloud & Networking: AWS/Azure VPC/VPN, private spaces, NAT/DNS/certs; cost and performance trade-offs you can defend.
• Client-Facing Consulting Experience: You've worked at a consultancy or SI with direct client ownership. You run discovery, align stakeholders from exec to dev, contribute to LOE/SOW, and keep estimate variance ≤ ±15%. Internal IT delivery doesn't substitute.
• MuleSoft Certifications: MuleSoft Certified Platform Architect and/or MuleSoft Certified Integration Architect required.

Preferred / Bonus

• Experience leading presales end-to-end — discovery through signed SOW.
• Hands-on AI acceleration work with documented before/after delivery gains.
• Security and governance depth: policy-as-code, OAuth2/OIDC, mTLS, auditable standards teams actually follow.

Transform Your Career — the AI-First Way

At Green Irony, you…

• Take full ownership of your engagements — client, scope, delivery, and outcome.
• Relentlessly pursue measurable business value, not ticket throughput.
• Solve complex problems with practical, innovative solutions.
• Communicate directly, transparently, and with positive intent — clarity over politics.
• Grow continuously — mentoring, learning, and automating to expand your impact.

Benefits Snapshot

• Competitive salary + performance bonus
• Medical, dental, and vision coverage
• 401(k) with generous company match
• Flexible PTO and remote-first work environment
• Annual professional development budget (certifications, conferences, AI tools)
• Equipment stipend

Equal Opportunity, Zero BS

Green Irony is an equal opportunity employer committed to building an inclusive team where diverse voices drive better outcomes.

We evaluate all qualified applicants without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, veteran status, disability, or any other protected classification — because the only bias we tolerate is toward delivering excellent work.

Relay is transforming the physical world into a searchable, actionable data asset. We’ve moved beyond "Big Radio's" analog past to build the Relay SOAR™ Platform, which treats voice and movement as the new keyboards of the enterprise. By capturing the "Human Signal," we enable frontline teams in hospitality, manufacturing, and healthcare to move from reactive chaos to proactive control.

Ranked among the fastest-growing tech companies in North America, we are looking for the next generation of "Relayers" to help us digitize the final frontier of the workforce.

Why Start Your Career at Relay?

• Work at the Edge of Innovation: We just secured our 100th patent. You’ll work with technologies spanning AI-driven noise suppression, real-time language translation, and advanced IoT connectivity.
• Massive Scale: Be part of a platform that processes over 1 billion data points every week. Our tech isn't just "cool"—it’s essential infrastructure for the global economy.
• LIT Culture (Learning, Impact, Teamwork): We pride ourselves on an environment where early-career professionals have a seat at the table and see their work impact global brands immediately.
• Hyper-Growth Trajectory: With 461% growth and new C-suite leaders who have led successful IPOs, you are joining a rocket ship at the perfect time.
• Best-in-Class Perks: Based in our high-tech Raleigh headquarters, you’ll enjoy 100% company-paid benefits, a 401(k) match, and a hybrid work model that balances flexibility with high-energy collaboration.

Ready to help us build the Intelligent System of Action? 

Here at Relay, our technology stack solves complex problems. We use a diverse set of languages, including Erlang, Java, C, C++, JavaScript, and occasional Python scripts. We are agile in our responsiveness to user and business needs, not for the sake of adhering to agile orthodoxy, but being pragmatic.

We are looking for an intellectually curious engineer to join our team as we scale. We bias towards action, while maintaining the balance between speed and technical debt. We are not afraid to take on big challenges, but we strive for the simplest solution. Quality is a constant focus. We operate what we build and hold ourselves accountable for the code we write. As a startup, we use nimble and lean teams, and you’ll make meaningful contributions to the product very quickly! There are lots of opportunities to learn new things, and we are constantly delivering to customers. Scale is a key focus for our team. As we see continued growth, team members are expected to think about and improve the scalability of all aspects of the product. You’ll focus on new product development of our communication platform. The platform consists of the following components, each with its own team. There are opportunities to move across teams.

Responsibilities:

• Collaborate with cross-functional teams to identify business challenges and opportunities that can benefit from machine learning solutions. Conduct research and stay updated on the latest advancements in machine learning to recommend and implement appropriate approaches.
• Design, build, and fine-tune machine learning models, algorithms, and statistical analysis to solve complex business problems. Utilize various techniques such as supervised, unsupervised, and deep learning to ensure optimal model performance.
• Prepare and preprocess large-scale datasets to extract relevant features and improve model training efficiency and accuracy. Implement data cleaning, feature engineering, and data augmentation techniques.
• Conduct rigorous evaluation and testing of machine learning models to assess their effectiveness and robustness. Optimize model parameters and hyperparameters to achieve optimal performance and generalization.
• Collaborate with the software engineering team to integrate machine learning models into the production environment. Ensure scalability, reliability, and efficiency of deployed models.
• Establish mechanisms for monitoring the performance of deployed models and identifying potential issues. Proactively maintain and update models as necessary to adapt to changing data and business requirements.
• Ensure compliance with data privacy regulations and implement security measures to protect sensitive information.
• Maintain comprehensive documentation of model development, methodologies, and results to facilitate knowledge sharing and continuous improvement.
• Collaborate with cross-functional teams, including product managers, data scientists, and software engineers, to define requirements and support product development with your machine learning expertise.

Experience, qualifications, and skills (what you’ll have):

• Bachelor's or Master's degree in Computer Science or a related field
• Strong theoretical and practical understanding of core Machine Learning and Deep Learning concepts (e.g., architectures, optimization/training, evaluation)
• 1+ years of development experience in Python and a modern machine learning framework such as PyTorch or JAX (including experience in coursework/research / internships)
• Experience using the Linux tool chain
• Understanding of typical web API protocols and transports (e.g., HTTP, Websockets, SSE)
• Experience with managing 24/7 Linux systems, cloud hosting providers (AWS), infrastructure-as-code concepts (Terraform, Ansible, etc), distributed systems, observability tools (OpenSearch, Grafana)
• Desired, but not required, is experience with advanced LLM topics: such as LoRA and quantization, functional programming: such as Erlang and Elixir, systems programming: such as Rust and C++, distributed systems, and key-value databases.

About us: Relay culture, benefits & perks:

First and foremost, our culture hinges on Relayers getting LIT up in an environment that fosters learning, impact, and teamwork (LIT) where we can do the best work in our lives. We call this BWIML (pronounced bee wimmel = Best Work In My Life)!

It's truly amazing what engaged team members can achieve together. Our ever-evolving list of benefits and perks means you'll be able to integrate work into your whole life, focus on health, perform impactful work, grow and learn in your role, look after yourself/your family, and invest in your future. 

At Relay, we offer...

• 100% Paid Insurance Health, Dental, Vision, Long/Short Term Disability, and Life Insurance benefits for you and those who depend on you
• Generous Paid Time Off
• 401(K) Savings Plan + Company Match
• Baby Cash Reward + Paid Parental Leave
• Wellness Perks, including a world-class onsite fitness center with instructor-led classes + locker room, as well as endless outdoor amenities, whether tennis, basketball, cycling, or pickleball is your jam
• Free Snacks and Fun Times
• Latest tech, standing desks, and all the accessories and software you need to succeed in your role

The Relay Hybrid Work Model

At Relay, relationships are at the core of everything we do - and this translates to how we approach our customers and our work internally. Relay strives to be a long-term relational partners versus a transactional vendor to our customers. You will be encouraged to get in front of our customers and/or attend a trade show as a Relayer, regardless of your role. 

Internally, Relayers strive to build authentic, caring, and trusted relationships with one another.

With these principles in mind, and because we believe relationships are formed more quickly and deeply in person, we greatly value the power of collaborating with our customers on-site at their properties, and with each other in our spectacular and amenity-rich office.

Our relational approach is also at the heart of why we ask all Relayers in our hybrid model to work from the office a minimum of 3 days per week on Mondays, Wednesdays, and Fridays. During your onboarding you should expect to be in the office daily in order to build relationships and your knowledge base as you ramp into the organization!

Underpinning all of this is the core principle of flexibility.  If it’s best for your mission, a given week to work remotely more often, we encourage our team members to maintain open lines of communication with their managers and find a solution that supports those needs in a given timeframe/season.