About Us:

Sauce Labs is the world's largest full-lifecycle, test automation platform, and the company behind Selenium. Trusted by 80% of the world's top ten largest financial institutions and over 300,000 enterprise users, Sauce Labs provides the only AI platform capable of turning business intent into autonomous testing and quality assurance. With a proprietary dataset of 8.7 billion test runs, Sauce Labs empowers the Fortune 2000 to bridge the gap between AI-driven code generation and enterprise-grade software quality. Learn more at saucelabs.com.

The Role:

This pivotal role drives the design and implementation of high-value features and the foundational Error-Reporting/Backtrace platform. This is a strategic product in the Sauce Labs portfolio, and you will be instrumental in enabling customers to analyze multi-dimensional data and debug at scale to resolve their business-critical production issues. Your solutioning and development expertise in native, low-level systems (Rust, C/C++) will accelerate the evolution of this intricate product with a highly performant custom columnar database. Core Linux backend skills and a DevOps perspective are essential to design and evolve a scalable, maintainable platform. You will collaborate remotely with a global engineering team on new capabilities, enhancing backend performance, reliability, data analysis, and user experience. If you have compelling code to share, we would love to see it—we hire for demonstrable talent first!

Responsibilities:

• Extend core subsystems including work scheduling, networking (HTTP), storage, indexing, and data analysis. Performance-sensitive components are primarily in Rust and C/C++.
• Enhance platform observability by integrating bespoke and off-the-shelf OpenTelemetry capabilities, encompassing metrics, tracing, and profiling, and evolving Grafana dashboards to provide deeper insights.
• Collaborate with business and management functions to develop and execute the product roadmap.
• Provide technical leadership, advising on investments, leading solution design and development, and mentoring junior staff.
• Participate in on-call rotation.
• Contribute to improvements in the software development lifecycle for increased velocity and quality.

Required Skills:

• 7+ years of development experience in C/C++ and Rust.
• Demonstrable skill in developing specialized data structures, algorithms, and supporting infrastructure for real-world workloads.
• Solid experience with cloud platforms (GCP, AWS).
• Proficiency with live and post-mortem debugging tools.
• Expertise in the development of AI-driven features, as well as agents and skills integrated with internal workflows.
• Strong experience managing/scripting CI and scaling infrastructure using DevOps tools like Jenkins, Docker, Kubernetes, and Salt.
• You are autonomous, take initiative, and act on it.
• You stay current with the field, having read at least 2 relevant computer systems papers in the last year.
• You have a proven track record of collaboration and pragmatism, leveraging the strengths of others to build great products.

This Saucer can be found globally.  We believe in the power of in-person collaboration to build strong relationships and drive innovation. To support this, our office models are tailored by region:

• Poland, Berlin, and the US: We operate on a hybrid basis, offering flexibility alongside collaboration with in-office days as required.
• India: We operate in-office 5 days a week to maximize team synergy and real-time collaboration and mentorship.

Regardless of location, Saucers living near an office are expected to be present and engaged with their local teams.

Please note our privacy terms when applying for a job at Sauce Labs.

Sauce Labs is proud to be an Equal Opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity/expression/status, sexual orientation, age, marital status, veteran status or disability status.

Security responsibilities at Sauce

At Sauce, we will commit to supporting the health and safety of employees and properties, partnering with internal stakeholders to learn and act on ever-evolving security protocols and procedures. You’ll be expected to fully comply with all policies and procedures related to security at the department and org wide level and exercise a ‘security first’ approach to how we design, build & run our products and services.

The Team

This role can sit in our NYC HQ on a hybrid basis, or it can be fully remote while working from a location based in either Eastern or Central time zones. We are looking for an experienced Senior Engineer for our SRE, Atlas team to support, maintain and grow the Atlas platform. As a senior SRE, you will be expected to be able to design & build complex systems, operate with autonomy and act as owner for everything you do. 

The SRE Atlas team works alongside the various Atlas software engineering teams to provide expertise about running systems at scale, build new tooling and automation and perform essential maintenance of the Atlas fleet. 

This is an SRE team, which means you can expect a highly hands-on approach, tackling the technical challenges of implementing large scale solutions that have the ability to impact our customer’s most crucial workloads. 

Role Overview

We are seeking a talented Site Reliability Engineer (SRE) with a strong infrastructure background. This role requires engineers to have a customer-first mindset to ensure that everything we do results in a stronger product and a better experience for all Atlas customers. 

The ideal candidate should

• Have 5+ years of experience running critical systems at scale
• Value efficiency in processes and operations, and display a preference for automation over manual processes (“allergic to ops work”)
• Be familiar with a major cloud provider (AWS, Azure, or GCP) and possess the ability to build and operate systems in a multi-cloud environment
• A strong understanding of how to run a large scale Linux environment, including low level fundamentals 
• Firm grasp of at least one modern programming language, beyond basic scripting (Go, Ruby, Python)
• Solid understanding of web and network protocols and standards (HTTP, TLS, DNS, etc)

Special Requirements:

• Be a US Citizen

Expectations

• Participate in the development of a reliable and resilient multi-cloud platform that hosts business critical applications for a wide & varied range of customer applications
• Collaborate with service-owning teams to provide internal support, solve technical challenges and adapt or build tooling to solve novel use cases in a generic fashion
• Participate in a 24/7 on-call rotation to swiftly resolve issues related to any disruption of our customer facing Atlas fleet, ensuring minimal disruption and high availability

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 426187

MongoDB’s Storage Layer Services (SLS) team is re-architecting the MongoDB cloud storage layer and sits at the heart of our next-generation cloud storage architecture. This relatively new team is building performant, multi-tenant distributed storage services that both enhance today’s Atlas storage stack and enable more customer workloads to run more efficiently.

You will partner with the teams building these storage services to define SLOs, shape capacity plans, and ensure the reliability, durability, and operational safety of the storage layer that underpins Atlas. You’ll join a small, senior team of SREs as founding members of this organization, playing a crucial role in executing on a multi-year roadmap for MongoDB’s cloud storage architecture.

This role can be based out of our Boston, New York City, Raleigh, Miami, Pittsburgh or remotely in the United States while physically based in an Eastern or Central time zone location. 

The ideal candidate should

• Have 6+ years of experience working on software development and operating distributed systems
• Proficiency in Python, Go, or a similar language
• Have operated or supported stateful storage or database systems at scale, and are comfortable with durability, consistency, and recovery trade-offs.
• Possess a customer-focused mindset
• Value efficiency in processes and operations
• Prefer automation over manual processes. We are a small team of software engineers with a strong bias towards software solutions to avoid toil
• Experience using and extending containerization technologies, particularly Kubernetes, to enhance application agility, optimize resource utilization, and accelerate time-to-market
• Expertise in cloud infrastructure platforms, including AWS, Google Cloud Platform (GCP), or Azure
• Understanding of Linux operating system internals and networking concepts (e.g., TCP/IP, DNS, TLS, routing)

Responsibilities 

• Work on our multi-tenant distributed storage systems, balancing long-term strategic infrastructure goals with immediate engineering needs
• Build for reliability, making services and infrastructure available, resilient, fault-tolerant, and self-healing
• Identify and configure key metrics to detect incidents and quantify service health, availability, and performance
• Participate in a 24/7 on-call rotation to resolve issues involving the storage infrastructure
• Become an expert in infrastructure performance, helping us optimize from the application level all the way to the kernel

Strong candidates may also have experience with:

• Leading major architectural shifts, such as moving from legacy storage stacks to new multi-tenant storage architectures, including planning and executing large-scale data and workload migrations with tight availability and durability requirements
• Managing and scaling infrastructure across multi-cloud environments (AWS, GCP, or Azure)
• Designing secure, multi-tenant runtime environments at scale

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273396252

Structural-Bridge Technical Manager

We have a career opportunity for a Structural-Bridge Engineer seeking to grow their career as a Technical Manager. As a Structural-Bridge Technical Manager, you will both self-perform and direct project teams in the planning and design of transportation structures projects. In this role, you will have the opportunity to be viewed as a subject matter expert and provide technical advice to staff to ensure the successful execution of projects and help drive the growth of the NC Structural group.

The ideal candidate will have a proven track record of successfully managing various structural-bridge projects, ensuring the development of high-quality engineering documents. Previous experience mentoring and directing staff in technical skills is highly desired.

Location

This position will have a hybrid work schedule and, when in the office, will work from our Cary office a minimum of 3 times a week.

The Impact You Will Have

• Mentor and direct the advancement of the technical skills of staff while executing projects
• Manage technical elements of a project, including assessing what analyses need to be completed and what is the most practical approach (i.e. software, design assumptions, etc.) for that analysis
• Perform, review, and manage technical analysis and design. Take responsibility for the completeness of design details
• Communicate technical progress and issues to Project Manager promptly and continuously
• Adhere to all internal procedures for quality control, documentation, and project tracking
• Contribute to other project work as a technical specialist or advisor
• Provide input into the growth of the practice
• Work toward being a leading subject matter expert on targeted elements within the discipline

What We Are Looking For

• B.S. Degree in Civil Engineering (Structural) required
• PE License in NC required
• A minimum of 10 years' experience in structural engineering with a transportation focus
• Advanced knowledge of software appropriate for discipline, showing proficiency in most programs specific to this role/discipline
• Advanced knowledge of applicable codes and standards that govern discipline
• Experience in MicroStation is required; experience in 3D bridge modeling is highly desirable
• Experience with Construction Engineering services is highly desirable

#LI-MF1

Civil / Land Development Group Manager

We are looking to hire an experienced Civil / land Development Group Manager to be based in our Charlotte or Raleigh office. We offer opportunities to work with schools, hospitals, private developments, local agencies, municipalities and DOTs on a variety of civil site projects involving storm water, site design and layout, parking lot design, roadway, water and sewer improvements. The ideal candidate will be a licensed Professional Engineer and have significant experience in client development and pursuing, managing, designing, and providing civil site services for public and private agencies, including DOTs, counties, and municipalities. 

Location

This full-time position will report to our Charlotte or Raleigh office at least 3 days a week. 

The Impact You Will Have

• Manage and grow the North Carolina Division Civil Site Group, including the design, and construction administration service lines
• Manage project teams, accountable for staffing, budget, and schedule
• Contribute to local, regional, and corporate strategic growth initiatives including expansion of Civil / Land Development in throughout the Carolina’s and the Southeast region
• Develop and manage relationships with new and existing clients
• Represent Benesch at industry and professional engagement events
• Identify opportunities and lead strategic project pursuits
• Collaborate on divisional and regional growth strategy
• Mentor junior and mid-level engineers
• Business Development and Marketing, including networking, preparation of SOQs, proposals, and contracts
• Manage design consultants and clients
• Oversee/quality control for concepts or schematic designs, including layout, grading, hydrology, and utilities.
• Oversee design concepts from schematic design into design development and work with the project team to produce construction documents

What We Are Looking For

• Professional Engineer licensure in North Carolina (or ability or acquire it through reciprocity in 3 months)
• 15+ years of industry experience
• B.S. Degree in Civil Engineering or related discipline required
• Proficient understanding of AutoCAD and Civil 3D software
• Excellent communication, strong written, oral, and client relation skills, experience interacting with clients, agencies, and other project stakeholders
• Understanding and knowledge of applicable codes
• Understanding of North Carolina regulatory agencies and permitting process
• Experienced in Project Management, including design cost control, project budget control, and quality assurance/quality control
• Able to successfully manage staff both individually and as a team
• Experience working with public agencies, private entities, and/or municipalities
• Design experience with site development, local roads, water distribution systems, sanitary sewer, storm sewer, sedimentation & erosion control practices, and stormwater best management practices
• Excellent communication, business development, project management, and client relation skills
• Strong communication, organization, and leadership skills with a track record for understanding and adhering to contractual requirements
• Progressive experience working directly with clients developing relationships, with proven ability to win work
• Ability to lead, manage, mentor, and grow a dynamic team
• Strong understanding of project financials and Vision reporting; maintaining compliance with division and project financial objectives including Chargeability, Profit, Overhead
• Participate in local civic and professional organizations to promote the Company 
• Work with team leaders of multiple disciplines to provide turnkey design projects to our clients

#LI-MF1

Hydraulic Engineer

We’re seeking a Hydraulics Project Engineer to lead hydraulic and stormwater management design for transportation and infrastructure projects. In this role, you will lead our hydraulic design, providing technical guidance on hydraulic design (BSR/CSR), storm drainage systems, and erosion control for linear transportation and infrastructure projects. You’ll collaborate across disciplines, manage project deliverables, and ensure compliance with NCDOT and FHWA standards.

Location

This position can report to any of our North Carolina locations (Charlotte, Raleigh, Wilmington) and follows a hybrid work schedule. 

The Impact You Will Have

• Lead and mentor junior staff members, fostering technical growth and professional development
• Oversee hydrology and hydraulic analysis for the design and construction of transportation projects
• Review and approve stormwater management system and pond designs
• Manage hydraulic culvert/bridge design and permitting processes
• Provide strategic direction on erosion and sediment pollution control designs
• Ensure quality control and compliance with NCDOT standards and FHWA Hydraulic Design Manual
• Collaborate with multi-disciplinary teams to integrate hydraulics with overall civil/highway design
• Assist with client and stakeholder coordination, ensuring projects meet technical and regulatory requirements

What You Will Need

• Minimum 8 years of experience in hydraulic design for transportation projects
• B.S. in Civil Engineering or a related discipline
• Professional Engineer (PE) license required; ability to obtain North Carolina PE
• Proficiency in MicroStation, GEOPAK Drainage, ORD, and HEC-RAS
• Experience developing deliverables per NCDOT standards (BSR/CSR experience preferred)
• Knowledge of erosion and sediment pollution control (NCDOT Level III Certification a plus)
• Strong understanding of the FHWA Hydraulic Design Manual
• Experience working in a multi-disciplinary engineering environment
• Excellent communication and leadership skills, with the ability to guide project teams and collaborate effectively

#LI-MF1

Civil Site Development Project Engineer II

We have an exciting career opportunity for a Project Engineer with our Site Development team in North Carolina. The ideal candidate will have prior experience with land development projects and developing plans in accordance with Metro Nashville and surrounding county development standards. 

Location

This position will report to our Charlotte office 3 days a week. 

The Impact You Will Have

• Create and execute project work plans
• Mentor junior staff
• Contribute to Division strategic growth initiatives and collaborate on regional growth strategy
• Interacting with clients, agencies, and other project stakeholders
• Represent Benesch at industry and professional engagement events

What You Will Need

• A minimum of 6 years of diverse and progressive land development experience
• Licensed PE in the state of NC
• B.S. Degree in Civil Engineering
• Experience working with public agencies, private entities and/or municipalities
• Progressive experience with developing plans specifications, and submissions per development regulatory standards and requirements
• Excellent communication and client relation skills
• Strong organization skills with a track record for adhering to design budgets and schedules
• Ability to work independently and develop task deliverables in a complete and reviewable manner
• Proficient with AutoCAD Civil 3D and stormwater modeling software preferred

#LI-MF1

Civil Site Project Manager II

We are looking to hire a Civil Site Project Manager with interest & experience in land development design and engineering. The ideal candidate will have a minimum of 12 years of experience and will work within a team of professionals designing and permitting private and public land development projects and managing the design, permitting and construction phase tasks specific to site development.

We are looking for someone who is highly and internally motivated, wants to work on complex and challenging projects, seeks to interact with and service clients, and desires increasing levels of responsibility. The successful candidate must be enthusiastic, a team player, and will oversee client management and project design efforts, as well as help train less experienced staff to perform engineering tasks. 

The Impact You Will Have

• Serve as the PM for site development projects throughout North Carolina
• Champion and manage relationships with key clients
• Create and execute project work plans
• Manage project teams, accountable for budget and schedule
• Mentor junior staff
• Contribute to North Carolina strategic growth initiatives
• Represent Benesch at industry and professional engagement events
• Collaborate on regional growth strategy
• Leadership track potential

What You Will Need

• BSCE or related discipline
• Registered North Carolina Professional Engineer
• Minimum of 12 years of design experience
• Experience working on NCDOT projects is a plus
• Seller/doer mentality
• A track record of adhering to design budgets and project schedules
• Excellent communication and client relation skills
• Strong experience with AutoCAD and stormwater modeling software required 

#LI-MF1

Land Development Technical Manager

We have a career opportunity for a Land Development engineer with a proven track record of successfully managing a broad range of projects. In this role you will both self-perform and direct project teams in the planning and design of projects, as well as play an important role in managing client relationships. You will also contribute to strategic initiatives that drive the growth of the group.

The Impact You Will Have

• Mentor and direct the advancement of the technical skills of staff while executing projects
• Manage technical elements of a project, including assessing what analyses need to be completed, and what is the correct approach (i.e. software, design assumptions, etc) for that analysis
• Ensure the development of high-quality engineering documents
• Communicate technical progress and issues to Project Manager in a timely and ongoing manner
• Adhere to all internal procedures for quality control, documentation, and project tracking
• Contribute to other project work as a technical specialist or advisor, as needed
• Provide input into the growth of the practice
• Perform, review, and manage technical analysis and design. Take responsibility for the completeness of design details and ensure compliance with PQMP
• Work toward being a leading subject matter expert of targeted elements within the discipline

 What We Are Looking For

• Bachelor of Science in Civil Engineering or related discipline required 
• A minimum of 10 years of experience in engineering
• PE License
• NCDOT experience preferred 
• Ability to collaborate with others in a team environment relating to a variety of tasks
• Advanced knowledge of software appropriate for land development, showing proficiency in most programs specific to this role/discipline
• Advanced knowledge of applicable codes and standards that govern land development

#LI-MF1

Roadway Design Technical Manager

We have a career opportunity for a roadway engineer with a proven track record of successfully managing a broad range of projects. In this role you will both self-perform and direct project teams in the planning and design of projects, as well as play an important role in managing client relationships. You will also contribute to strategic initiatives that drive the growth of the roadway group.

The Impact You Will Have

• Mentor and direct the advancement of the technical skills of staff while executing projects
• Manage technical elements of a project, including assessing what analyses need to be completed, and what is the correct approach (i.e. software, design assumptions, etc.) for that analysis
• Ensure the development of high-quality engineering documents
• Communicate technical progress and issues to Project Manager in a timely and ongoing manner
• Adhere to all internal procedures for quality control, documentation, and project tracking
• Contribute to other project work as a technical specialist or advisor, as needed
• Provide input into the growth of the practice
• Perform, review, and manage technical analysis and design. Take responsibility for the completeness of design details and ensure compliance with PQMP
• Work toward being a leading subject matter expert of targeted elements within the discipline

 What We Are Looking For

• Bachelor of Science in Civil Engineering or related discipline required 
• A minimum of 7 years of experience in engineering
• PE License
• NCDOT experience preferred 
• Ability to collaborate with others in a team environment relating to a variety of tasks
• Advanced knowledge of software appropriate for roadway design, showing proficiency in most programs specific to this role/discipline
• Advanced knowledge of applicable codes and standards that govern roadway design
• Experience in MicroStation is required and experience in Open Roads Design is highly desirable 

#LI-MF1

Roadway Project Engineer II

We have an exciting career opportunity for a Project Engineer with our Civil Roadway team. The ideal candidate has experience with civil transportation design and comprehensive knowledge of roadway projects and developing plans in accordance with local DOT standards. 

Location

This position will report to our Raleigh office on a hybrid work schedule. 

The Impact You Will Have

• Work closely with senior staff to deliver transportation projects
• Work independently within a design team to execute project work plans
• Work closely with the Project Manager to ensure projects remain under budget and on schedule
• Mentor junior staff
• Interacting with clients, agencies, and other project stakeholders
• Contribute to Division strategic growth initiatives and collaborate on regional growth strategy
• Represent Benesch at industry and professional engagement events

What You Will Need

• A minimum of 10 years of diverse and progressive civil transportation design experience
• Licensed PE in the state of NC or able to obtain licensure through comity within one year
• B.S. Degree in Civil Engineering
• Experience working with public agencies, private entities and/or municipalities
• Progressive experience with developing plans specifications, and submissions per DOT standards and requirements
• Excellent communication and client relation skills
• Strong organizational skills with a track record for adhering to design budgets and schedules
• Advanced use of MicroStation and Geopak. OpenRoads Designer experience preferred
• Assure compliance with project CADD standards
• Ability to work independently and develop task deliverables in a complete and reviewable manner #LI-MF1

Job Description

For Atwell's Civil Engineering group, you'll dive into diverse projects of varying sizes and complexities. This is your chance to shape your career in a dynamic and entrepreneurial work environment.

Responsibilities:

• Project Collaboration: You'll collaborate closely with the production team, assisting them in drafting, reviewing, and finalizing preliminary and final site plans and construction documents.
• Data Maestro: Dive into project survey data to analyze existing site conditions, examining legal descriptions, ALTA surveys, easement documents, and condo documents. You'll be the go-to expert for all things data-related.
• Mentorship and Guidance: Take on a leadership role by guiding and assisting junior staff. Ensure that project-based tasks are executed accurately and efficiently, nurturing the talents of the next generation.
• Technical Guru: Utilize your engineering prowess to prepare a wide range of reports, opinions, and recommendations. From hydrology/hydraulic studies to project schedules and storm sewer reports, your technical skills will shine.
• Construction Support: Provide essential construction-related services and direct junior team members. From permit applications to quantity estimates, you'll play a pivotal role in turning plans into reality.
• Engineering Software Whiz: You'll be a pro with AutoCAD Civil 3D and various engineering software packages. Your expertise will ensure that assignments are completed on time and within budget.
• Future-Ready: This role isn't just about today; it's about tomorrow. Develop your Project Manager skills through training and mentoring, with the potential to grow into a Project Manager role.

Join us at Atwell, where your career's growth potential knows no bounds.

Disclaimer 

While AI tools may support your application process, this role is built on human talent. Your judgment, experience, and character matter most, so we encourage you to showcase what makes you uniquely you.

Atwell does not accept unsolicited resumes from any 3rd party agencies. No fee will be paid to 3rd parties who submit unsolicited resumes to any Atwell employee. Resumes from approved vendors must be specifically requested by Atwell and approved by the Atwell Talent Acquisition Team.

#LI-WW1

At Levitate, we’re on a mission to make a real impact - for our customers, our team, and the world around us. We believe the best work comes from people who are curious, driven, and excited to grow. Our five core values guide everything we do, and we look for teammates who embody the traits that make those values come to life:

• Creating Magic ✨ You have the persistence and grit to turn ambitious ideas into remarkable outcomes.
• Showing Customer Empathy ❤️ You bring humble confidence, listening deeply, and putting customers first.
• Making Data-Driven Decisions 📊 You pair creativity with insights to make smarter, faster choices.
• Focusing on Solutions, Not Problems 🔍 You approach challenges with positivity and critical thinking, always looking for the way forward.
• Making Small Improvements Every Day 🌱 You embrace coachability and lean into discomfort to grow, improve, and drive lasting change.

Here, you won’t just do a job, you’ll help create meaningful experiences, solve real problems, and shape the future of our company.

Levitate is growing — in headcount, in locations, and in the complexity of the systems and tools that power our people and operations. We're looking for a Manager, IT Operations to lead our IT function at a critical inflection point: from a tactical, reactive support model to a strategic, proactive one.

This is a leadership role for someone who can think architecturally about systems and infrastructure, manage and develop a small team, and act as a trusted partner to the Sr. Director of Operations, SVP of Engineering, and cross-functional leadership on all things IT. You'll own our IT strategy, systems architecture, AI tooling governance, compliance posture, and day-to-day IT operations while building the team and processes that allow Levitate to scale confidently across multiple locations.

The right person for this role brings both technical depth and people leadership. You can have a credible conversation with an engineer about infrastructure decisions and turn around and translate that into clear direction for a Coordinator resolving a support ticket. You're comfortable with ambiguity, thrive in lean environments, and are energized by building something, not just maintaining it.

What You'll Own

IT Strategy & Architecture

• Define and maintain Levitate's IT systems architecture — how tools are selected, integrated, and governed across the organization
• Serve as the primary IT thought partner to the Sr. Director of Operations and collaborate closely with the SVP of Engineering on infrastructure decisions, systems integrations, and technical architecture
• Evaluate new technologies and make recommendations that balance business needs, security posture, cost, and scalability
• Own the IT roadmap, including multi-site infrastructure strategy as Levitate continues to expand across Raleigh, Toronto, and future locations

AI Tooling Governance

• Own Levitate's AI tooling strategy including access governance, departmental alignment, contract management, and ongoing evaluation of AI platforms (e.g., ChatGPT Enterprise, Claude, and emerging tools)
• Conduct regular access audits to ensure the right teams have access to the right tools, aligned with our compliance and risk tolerance
• Stay current on the AI tooling landscape and bring forward-thinking recommendations on how Levitate can use AI to operate more efficiently and securely

Security, Compliance & Risk

• Own IT's role in Levitate's SOC 2 Type 2 and HIPAA compliance programs, serving as a primary resource and technical partner to our Compliance Specialist
• Maintain and evolve our security tooling stack, including endpoint protection (CrowdStrike), access management, and identity governance
• Ensure least-privilege access principles are applied consistently across all systems and locations
• Support compliance readiness for additional frameworks as the business requires (PCI, etc.)
• Proactively assess IT risk and bring recommendations to leadership before issues escalate

Systems Ownership & Administration

• Oversee system administration across Levitate's core IT stack — including Google Workspace, Zoom, Microsoft 365, MDM, JumpCloud, and other business-critical platforms
• Own SaaS license governance including renewal management, license optimization, and vendor relationships across the IT stack
• Own hardware and asset management lifecycle: procurement, enrollment, tracking, and offboarding across all locations
• Own and evolve our IT ticketing and service management solution, ensuring the team is delivering consistent, measurable support to the business
• Define standards and documentation for IT systems, configurations, and processes so knowledge is institutional, not individual
• Own and manage the internal IT budget, including partnering with Finance and cross-functional teams on annual planning, tracking spend, and identifying opportunities to optimize and reduce ongoing recurring costs across the IT stack

People Leadership & Team Development

• Manage, coach, and develop individual contributors on the IT Operations  team
• Set clear expectations, provide regular feedback, and create development pathways that grow the team's capability over time
• Build team structure and processes that scale including clear intake, prioritization, and escalation frameworks
• As Levitate grows, partner with the Sr. Director of Operations to define and hire dedicated IT resources as needed

Cross-Functional Partnership

• Act as a systems and IT consultant to department leaders evaluating new tools or processes — providing architecture input, security review, and integration guidance
• Collaborate with HR, Finance, RevOps, and other functions to ensure systems implementations are designed well, integrated cleanly, and maintained effectively
• Partner with the SVP of Engineering to maintain clear ownership boundaries between IT operations and engineering infrastructure, ensuring alignment without duplication

What We're Looking For

Required

• 5+ years of experience in IT management, systems administration, or IT operations with at least 2 years in a people leadership or team lead role
• Demonstrated experience owning IT infrastructure and systems architecture in a multi-site or distributed environment
• Hands-on experience with endpoint security and protection platforms (CrowdStrike or equivalent)
• Strong working knowledge of Google Workspace, MDM solutions, identity and access management (JumpCloud or equivalent), and SaaS application administration
• Experience supporting compliance programs — SOC 2, HIPAA, or similar frameworks
• Proven ability to communicate technical concepts clearly to non-technical stakeholders, and to influence decisions across functions without direct authority
• Strong project management skills and comfort operating in a lean, fast-moving environment

Preferred

• Experience in a SaaS company or high-growth technology environment
• Familiarity with AI tooling governance — evaluating, managing, and auditing AI platform access across an organization
• Experience building or scaling an IT function, not just inheriting one
• Background managing IT across multiple physical locations
• Relevant certifications (CompTIA Security+, CISSP, or equivalent) a plus

Our commitment to our staff is showcased not only through our strong company culture, but also through our employee-centric benefits and programs including:

• Daily catered lunches from locally-owned restaurants and diverse snack offerings 
• Employee-led groups (run club, disc golf club, and book club, just to name a few) that bring employees with similar hobbies and interests together to inspire and build relationships
• Plentiful opportunities to volunteer with and contribute to local organizations that align with the passions of our staff
• Flexible PTO to facilitate strong work-life balance 
• Paid parental leave that provides employees with support and flexibility as they grow their families
• Extensive benefit options including healthy lifestyle reimbursement, 401(k) matching, HSA/FSA, dental, vision, and mental health coverage, and much more
• Culture Crew and Emerging Leader programs to foster employee leadership development, inclusivity, and connection through year-round trainings and events

Position Overview  
Project Engineers will work as part of a project team to deliver various drainage design projects and permit application/processing needs for public and private clients across the Southeast and grow key relationships with new and existing clients. This work will include but is not limited to  

• Assessment of hydrologic & hydraulic characteristics of stormwater-related aspects of project sites 
• Hydrologic & hydraulic simulations of project sites based on agency-specific design storms 
• Research of previous permitting history & public records related to drainage design on project sites 
• Work with published watershed studies and/or create drainage simulations for a project’s local watershed  
• coordination and participation in agency pre-application meetings with permitting agencies 
• coordination with the site/civil design team on the application of drainage design on construction plans 
• coordination of permit applications and documentation 
• responses to questions/concerns presented by various permitting agencies,  
• construction observation  
• post-construction inspections.  

Key Responsibilities  

• Resolve complex technical problems, coach, train, and mentor design and CAD professionals, and work collaboratively with all team members on all aspects of project execution.  
• Design, analysis, and permitting for land development projects 
• Develop technical memos and stormwater design reports 
• Complete water quality/nutrient load analysis, Hydrograph routing, Riverine Modeling, FEMA Flood Studies, CLOMR/LOMR letters, and No-Rise certifications  
• Work by company standards, guiding the project team from the concept phase through construction administration for a variety of projects  
• Be willing to perform field work as necessary for hydrologic & hydraulic assessments, construction observation, and monitoring activities 
• Coordinate and oversee resource scheduling to ensure workload and deadlines are managed effectively 
• Monitor and be responsible for establishing and working within project budgets 
• Establish, promote, and ensure quality on all projects and work performed by group staff  

 Skills + Experience  

• Four-year bachelor’s degree (B.S.) from an accredited program in Civil Engineering, Environmental Engineering, Biological and Agricultural Engineering, Civil Engineering Technology, or related field  
• PE required or ability to obtain within 1 year or equivalent experience
• 5+ years of related experience and/or training
• Proficiency with AutoCAD Civil 3D and ArcGIS
• Possess technical expertise in engineering and design as it applies to hydrologic & hydraulic storm simulations & analysis
• Demonstrated leadership abilities with the ability to carry a project through the design process independently and within a team framework
• Demonstrated ability to manage and grow key relationships independently
• Proven knowledge of budget impacts and profit and revenue expectations \
• Understanding of business initiatives and concerns of current and prospective clients to recognize and promote new opportunities and cross-sell other services provided by the firm
• Assist in the development of short-term and long-term strategic market sector plans  

Work Environment + Physical Demands  
The characteristics described below represent those encountered while performing the essential functions of this position. When adequately requested and when feasible (without undue hardship to the company), reasonable accommodation will be made to enable individuals with disabilities to perform essential job functions.  

• Work will primarily be in an office setting with limited opportunities to be exposed to adverse environmental conditions. 
• Must have visual acuity for viewing a computer screen, the ability to talk, hear and sit for extended periods. 
• Additional physical duties may be required as necessary.  

The Team:

Celonis Support Services team operates a 3-Level Support model, which includes a dedicated highly-trained team of Celonis experts located in our Celonis Support Center. Our support engineers are familiar with the everyday challenges organizations face when deploying Celonis software and can quickly diagnose and support the questions regarding product-related issues our customers face, and provide technical support for Celonis On-Premise and Cloud-based Execution Management System products. You will report directly to the Team Lead Customer Support and ideally you will be based in Washington, DC.

The Role:

As part of the 2nd Level Support Team you will take over the technical support (remote) of our global customers and partners for all questions related to our software. You will form the interface between our customers, partners and our customer success & delivery, development and product management organization. We are looking for someone eager to become an expert in Celonis Process Intelligence Software and to grow our Customer Support organization in our Raleigh office.

The work you’ll do:

• Provide 2nd Level Support for Customer using Celonis On-Premise and Intelligent Business Cloud products
• Named technical contact for Premium Support Customers
• Accept, qualify, drive,  and resolve complex Tickets, which have been forwarded or escalated to 2nd Level, according to our ITSM processes
• Qualify problems or defects for handover and collaboration with 3rd Level
• KPI adherence based on external Service Level Agreements and Organizational Level Agreements
• Participate and drive regular Root Cause Analysis (RCA) cycles to improve our Support Knowledge base
• Prepare and deliver Webcasts to customers and support staff on selected technical topics
• Collaborate with customers based on given and preferred communication channels
• Contribute to Continual Service Improvement (CSI) cycles and initiatives of Celonis and Celonis Support Organization.
• Coverage of on-call rotations as part of the global team.

The qualifications you need:

• You hold a Bachelor of Computer Science or related degree
• Role requires and active Government Clearance (Public Trust, Secret or Top Secret) with 18 months - 2 years of remaining eligibility
• Have a minimum 6 years of proven 2nd Support Level experience in handling international customer inquiries in consideration of Service Level Agreements.
• Demonstrated use of AI in support administration, troubleshooting, documentation etc.
• Proficient in at least one programming language e.g. Java, or in a scripting language e.g. Python
• Have experience with database systems (SAP HANA, Oracle, MS SQL Server)
• Goal-oriented, independent, and structured approach to the analysis and solution of complex problems in virtual and cloud-based environments
• Have senior customer communication and handling skills 
• Strong customer service focus
• Passionate about topics like Execution Management, Process Mining, Big Data, Data Lake

Visa sponsorship is not offered for this role.

Position Overview

McAdams is seeking a Project Engineer for our growing Hydraulic Design practice. This position will be involved in the planning and design of drainage elements for multimodal transportation projects for public and private clients. Projects will include hydraulic design and hydrologic analysis for roadways, side paths/multi-use paths, sidewalks, greenways, bicycle lanes, and other facilities. The ideal candidate will be able to perform hydrology, hydraulic design, permitting, and erosion control for transportation projects.  This position will assist in maintaining project schedules, ensuring high quality deliverables at project milestones, performing quality control on their projects as well as other projects

Essential Functions + Responsibilities

• Deliver high quality projects on-time and on-budget to our clients.
• Design, review, and oversee production of plans, contract documents, specifications and costs estimates suitable for publicly bid projects.
• Design, review, and oversee production plans for offsite roadway improvements for public roads associated with private development projects.
• Coordinate with other McAdams’ service lines (geomatics, water resources, site civil, etc.) to develop project plans. Effectively manage subconsultants.
• Participate in field reviews of projects to support alignment development and recommendations.
• Assist in advancing projects through feasibility analysis, to design, permitting, and successful bidding.
• Oversee design, technical analyses, and engineering calculations and prepare plans, submittal packages and permitting applications.
• Focus on quality project delivery through adherence to McAdams' quality assurance and quality control standards.
• Participate in business development activities including development of detailed proposal materials. Develop an understanding of key client's program and develop personal client relationships.  Develop and maintain relationships with key teaming partners.
• Supervise and coach/mentor junior staff.
• Actively participate in professional organizations. Attend/present at industry conferences.

Skills + Experience

• A bachelor’s degree in Civil Engineering or Biological and Agricultural Engineering or a related field
• North Carolina PE required (or ability to obtain within 6 months)
• 5+ years of experience related to hydraulics engineering, water resource engineering, and erosion and sediment control design, preferably on NCDOT projects
• Knowledge of MicroStation/Geopak/OpenRoads and/or AutoCAD/Civil 3D production workflows
• Technical proficiency in preparing hydrologic and hydraulic analyses and reports, scour investigations, erosion and sediment control plans and reports, drainage and stormwater management design
• HEC-RAS experience preferred
• Interest in multimodal transportation issues and design
• Consistent focus on clarity, accuracy, and completeness of work product
• Strong critical thinking abilities
• Excellent task and time management skills
• Excellent communication skills
• Enjoys working within a high performing team
• Active participation in relevant professional organizations a plus
• Knowledge of AASHTO, NCDOT and NC municipal guidelines, standards and procedures
• Valid driver's license

Work Environment + Physical Demands

The characteristics described below are representative of those encountered while performing the essential functions of this position. When properly requested and when feasible (without undue hardship to the company), reasonable accommodations will be made to enable individuals with disabilities to perform essential job functions.

• Work will primarily be in an office setting with limited opportunities to be exposed to adverse environmental conditions.
• Work will be primarily working with fingers by picking, pinching, typing, and grasping often with repetitive motion.
• Must have visual acuity for viewing a computer screen, the ability to talk, hear and sit for extended periods of time.
• Must be able to carry, lift and push/pull up to 5 pounds frequently and up to 30 pounds occasionally.
• Additional physical duties may be required as necessary.

Who We Are:

At Bandwidth, your music matters when you are part of the BAND.  We celebrate differences and encourage BANDmates to be their authentic selves.  #jointheband

What We Are Looking For:

We are seeking a Senior VoIP Engineer with a modern engineering mindset to join Bandwidth's Network Operations team. While you possess deep expertise in SIP and carrier-grade environments, you view infrastructure through the lens of Software Reliability Engineering (SRE). This role is critical for ensuring reliable, secure, and automated SIP connectivity across multiple carrier platforms and enterprise environments.

What You'll Do:

• Platform Automation: Design and implement automation to reduce operational burden, replacing manual workflows with scripting and Infrastructure as Code (IaC).
• Voice Orchestration: Use tools like Ansible/AWX and Terraform to automate the provisioning and scaling of voice services and carrier interconnects.
• Open Source & Interoperability: Conduct detailed interoperability testing between carrier platforms and open-source SIP implementations (e.g., Kamailio, OpenSIPS), resolving signaling mismatches and codec issues.
• Carrier Interconnect Strategy: Design and maintain SIP trunking solutions with multiple carriers to ensure reliability, compliance, and optimal routing.
• Advanced Observability: Act as the highest-level escalation point for complex SIP/RTP problems. Use advanced tools like Wireshark, SIPp, and HEPIC/Homer to analyze call flows and media streams.
• System Integration: Collaborate with network and security teams to integrate SIP services through proxy servers and modern routing policies.
• Documentation & Mentorship: Maintain "Documentation as Code," including SIP call flow diagrams and interconnect standards, while providing guidance to junior staff on modern troubleshooting methodologies.

What You Need:

• Experience: 5+ years of hands-on VoIP engineering experience, with a heavy emphasis on carrier-grade SIP environments.
• SIP Mastery: Expert-level knowledge of SIP signaling (INVITE, BYE, etc.), SDP negotiation, and RTP/RTCP.
• Automation Toolkit: 3+ years of proficiency in Python, Bash, or Ansible for automating provisioning and troubleshooting workflows.
• Infrastructure as Code: Experience using IaC tools to manage infrastructure at scale.
• SIP Proxies: Hands-on experience with open-source SIP proxies (e.g., Kamailio, OpenSIPS) alongside traditional SBCs (e.g., Ribbon, Oracle/Acme Packet).
• Linux/OS: Strong Linux administration skills for VoIP application performance and system troubleshooting.
• Diagnostics: Proficiency with diagnostic tools such as Wireshark, sngrep, and Homer/HEP.

Bonus Points:

• Carrier Expertise: Direct experience with carrier-to-carrier SIP interconnects and SS7-to-SIP interworking.
• Routing & Databases: Experience with ENUM, LNP, and complex routing logic.
• Voice Security: Familiarity with TLS, SRTP, and regulatory compliance including STIR/SHAKEN and E911.
• Cloud Infrastructure: Experience deploying voice services in containerized or cloud-native environments.
• Networking: Solid knowledge of IP, DNS, and routing protocols.

The Whole Person Promise:

At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…

• 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
• All new hires receive four weeks of PTO.
• PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.
• Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
• “Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
• 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.

The Team:

Celonis Support Services team operates a 3-Level Support model, which includes a dedicated highly-trained team of Celonis experts located in our Celonis Support Center. Our support engineers are familiar with the everyday challenges organizations face when deploying Celonis software and can quickly diagnose and support the questions regarding product-related issues our customers face, and provide technical support for Celonis On-Premise and Cloud-based Execution Management System products. You will report directly to the Team Lead Customer Support and ideally you will be based in Washington, DC.

The Role:

As part of the 2nd Level Support Team you will take over the technical support (remote) of our global customers and partners for all questions related to our software. You will form the interface between our customers, partners and our customer success & delivery, development and product management organization. We are looking for someone eager to become an expert in Celonis Process Intelligence Software and to grow our Customer Support organization in our Raleigh office.

The work you’ll do:

• Provide 2nd Level Support for Customer using Celonis On-Premise and Intelligent Business Cloud products
• Named technical contact for Premium Support Customers
• Accept, qualify, drive,  and resolve complex Tickets, which have been forwarded or escalated to 2nd Level, according to our ITSM processes
• Qualify problems or defects for handover and collaboration with 3rd Level
• KPI adherence based on external Service Level Agreements and Organizational Level Agreements
• Participate and drive regular Root Cause Analysis (RCA) cycles to improve our Support Knowledge base
• Prepare and deliver Webcasts to customers and support staff on selected technical topics
• Collaborate with customers based on given and preferred communication channels
• Contribute to Continual Service Improvement (CSI) cycles and initiatives of Celonis and Celonis Support Organization.
• Coverage of on-call rotations as part of the global team.

The qualifications you need:

• You hold a Bachelor of Computer Science or related degree
• Role requires and active Government Clearance (Public Trust, Secret or Top Secret) with 18 months - 2 years of remaining eligibility
• Have a minimum 6 years of proven 2nd Support Level experience in handling international customer inquiries in consideration of Service Level Agreements.
• Demonstrated use of AI in support administration, troubleshooting, documentation etc.
• Proficient in at least one programming language e.g. Java, or in a scripting language e.g. Python
• Have experience with database systems (SAP HANA, Oracle, MS SQL Server)
• Goal-oriented, independent, and structured approach to the analysis and solution of complex problems in virtual and cloud-based environments
• Have senior customer communication and handling skills 
• Strong customer service focus
• Passionate about topics like Execution Management, Process Mining, Big Data, Data Lake

Visa sponsorship is not offered for this role.

Role Overview
As a Staff Software Engineer at Cabin, you'll be a technical leader, playing a pivotal role in the architecture, strategy, and successful delivery of software solutions for our diverse range of clients. You'll serve as a trusted technical advisor, bridging the gap between business needs and robust technical implementations. This is a highly influential role where you'll drive technical excellence, mentor your peers, and contribute significantly to high-impact digital initiatives from strategy through execution.

Why Cabin?
At Cabin, we're more than just a digital innovation firm—we're a dynamic, boutique consultancy where creativity and collaboration thrive. Specializing in digital product discovery, design, and delivery, we partner with clients across industries to bring groundbreaking ideas to life. Our culture emphasizes deep focus, high-impact problem-solving, and long-term partnerships, fostering an environment where innovation and collaboration are at the heart of everything we do.

The name "Cabin" reflects the essence of our work philosophy. Like a cabin in the woods, our space is a sanctuary for thoughtful reflection, creativity, and growth. Here, we remove the distractions of the outside world to focus on what truly matters—creating exceptional products that drive business success. Just as a cabin brings people together in a quiet, welcoming environment, we bring together talented professionals to collaborate, innovate, and achieve extraordinary results. At Cabin, you’re not just part of a team; you’re part of a community where your ideas are valued, your expertise is elevated, and your career can flourish.

Joining Cabin means taking on high-impact, high-visibility digital initiatives while working alongside a diverse, talented team of strategists, designers, and developers. You'll have the opportunity to shape the future of digital products, drive transformative change for our clients, and influence the software development lifecycle from strategy through execution.

If you’re ready to contribute to meaningful work, drive digital transformation, and bring strategic technical vision to life, Cabin is the place for you.

Responsibilities

• Own the architecture and technical strategy of assigned client projects, ensuring solutions are scalable, maintainable, and align with business objectives.
• Communicate directly with stakeholders to translate complex business needs into clear, actionable technical solutions and requirements.
• Assign and delegate work across the engineering team, thoughtfully balancing individual strengths with opportunities for growth and development.
• Lead and actively participate in code reviews, technical design discussions, and architectural decisions, promoting best practices and high-quality outcomes.
• Proactively identify risks, surface blockers, and request Principal Engineer support where needed to ensure smooth project progression.
• Ensure quality, consistency, and maintainability in all project deliverables, adhering to established coding standards and architectural principles.
• Mentor Senior and Associate Engineers, fostering their technical growth and professional development through guidance and constructive feedback.
• Represent engineering in cross-functional discussions with product, design, and client leadership, advocating for technical considerations and strategic alignment.

Qualifications

• Proven success leading the technical delivery of complex software projects from inception to deployment.
• Ability to architect complex systems in a sustainable, repeatable, and robust manner, considering long-term implications.
• Strong stakeholder management and communication skills, with the ability to articulate technical concepts to non-technical audiences.
• Expertise across multiple languages, frameworks, or domains (based on project needs), demonstrating versatility and adaptability.
• Ability to balance short-term delivery goals with long-term technical health, ensuring scalable and maintainable solutions.
• A track record of mentoring and enabling the growth of others, demonstrating a commitment to team development