Overview:

Guidepoint Engineering seeks an experienced Scrum Master as an integral member of the Toronto-based Technology Hub. The Toronto Hub will serve as the base of our new Data/AI team, dedicated to building a modern data infrastructure for advanced analytics and the development of responsible AI. This strategic investment is integral to Guidepoint’s vision for the future, aiming to develop cutting-edge Generative AI and analytical capabilities that will underpin Guidepoint’s Next-Gen research enablement platform and data products.

What You'll Do:

• Facilitate all ceremonies and planning events for multiple teams including the daily stand-up, sprint planning, sprint review and sprint retrospective, release planning.
• Guide the teams to help understand how to estimate features and capabilities, supporting realistic commitments.
• Collaborate with external teams to address any blocking issues, helping Scrum teams to remain focused on their goals. Represent Scrum teams at appropriate ceremonies, including Scrum of Scrums.
• Work with Product Owners to set OKRs linked to epics in JIRA and ensure a healthy backlog.
• Establish standard set of agile metrics across multiple teams to improve performance in quality, predictability, flow, and velocity, while supporting team focus on daily, sprint and release goals.
• Mentor, motivate and drive process improvements with team members
• Facilitate retrospectives to help identify areas of opportunity for improvement and take responsibility for identified actions.

Required Technical Qualifications: 

• 8+ years’ experience in a Scrum Master role with strong knowledge in Agile principles and practices. Scrum master certification is a plus.
• Experience being scrum master for multiple globally distributed teams.
• Expert knowledgeable of Jira and Confluence, required.
• Working knowledge of OKRs and its implementation in Jira.
• Capable of motivating teams to take ownership of their processes.
• Strong interpersonal and influencing skills with the ability to interact at all levels within a global and diverse organization.
• Comfortable and composed working in a high-pressure environment to meet deadlines.
• Strong drive for results, resourceful with ability to prioritize and work independently or in groups.
• Excellent verbal and written communication skills.
• Consensus building and negotiating skills.

What We Offer: 

• Competitive compensation 
• Employee medical coverage 
• Central office location 
• Entrepreneurial environment, autonomy, and fast decisions 
• Casual work environment 

About Guidepoint:

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.

#LI-AD2

#LI-Hybrid

WHO YOU ARE:

The Senior Product Manager leads the Product Life Cycle and strongly contributes to the research & development activities related to the design and development of our products and qualification or re-qualification of new and existing products. The individual will work with Zinnia’s Product Organization to ensure alignment with organization’s strategy and vision.

WHAT YOU’LL DO:

• Lead & contribute into the execution of product lifecycle processes for our Insurtech products/platforms, work with cross-functional teams to ensure fulfilment of product requirements, evaluates product performance and transition products from development to commercialization.
• Lead technical discussions with Engineering teams & thoroughly manage technical/business requirements.
• Assists in determining product delivery and deployment dates for new product releases, feature and maintenance releases and regular corrective service or service pack releases.
• Mentor/Drive a team of Product Managers while acting as a technical consultant to the product organization and leads research, and prototyping of innovative technologies and products.
• Ensures the technology and architectural roadmap of engineering is properly aligned with and supports the product/business road map.
• Acts as a customer liaison on technical issues related to product integration, custom development and requirements.
• May lead major releases and ensure feature enhancements respond to customer requests.
• Responsible for product delivery managing schedules and tasks related to all aspects of product development.

WHAT YOU’LL NEED:

• 8+ years of experience into Product Management, including analyzing software/product design, development, and deployment.
• Bachelor’s/Master's or equivalent Degree in technology or related field
• Strong Background of working as a Technical Product Manager or Business Analyst/Product Analyst in an enterprise environment.
• Hands-on understanding of API Integration, SQL, Data Analysis etc.
• Strong understanding of SDLC & technology system interfaces, data integration, networks, and operating systems
• Coaching & mentoring a team of Product Managers or Product Owners
• An SME who performs work with a high degree of latitude; handles the most complex issues.
• Possess strong Communication skills, Problem-solving & Analytical thinking skills.
• Can lead individual assignments & deliver with strong expertise
• Expert level experience in delivery methodologies (Scrum/Kanban) and the use of relevant tools
• Ability to influence, lead, and work as part of a cross-functional in a global team setup
• Experience in Life & Annuity Industry is preferred, not mandatory

WHAT’S IN IT FOR YOU?

At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

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So, what’s the role all about?

This position will lead multiple R&D teams that are developing a portfolio of enterprise grade and cloud scale products.

We are looking for someone who is an established R&D leader, passionate about building and operating cloud native and highly distributed products that are used by millions of users in a SaaS business model, has a deep understanding of agile development methods and can lead a high-performance R&D team.

How will you make an impact?

Lead a team of talented engineers – Dev and QA. Manage all people aspects, such as hiring, reviews, mentoring, promotions, etc.

Own the development and delivery of the components under your team’s responsibility

Work with the Product Owner and Software Architect on the planning of the development activities of the product

Act as Scrum Master for the development team

Liaise with the scrum team to promote good work practices & continuous improvement

Work hands-on with your team members on development activities, perform code reviews and ensure high-quality engineering standards are achieved, including Test Automation & Unit testing

Be part of the leadership team, involved in release planning and product strategy

Engineering contact for product defect management and product support questions

Have you got what it takes?

B.E./B. Tech or M.E./M.Tech in Computer Science, Electronics Engineering OR equivalent

3+ experience managing a team of software engineers, working on enterprise products

13+ years of experience in software engineering, with Java

Proven track record of managing software projects to on-time and on-budget delivery

Technological skills and background in software development

Leadership skills - experience in leading, coaching, and motivating people

Excellent communication skills, fluent in English

Demonstrated ability to influence others, especially in sensitive or complex situations

Great initiative; proven ability to tackle projects with a can-do attitude

Comfortable with working in a complex matrix environment

Proven experience in operating within a global environment

Proven experience with working with Agile Scrum teams

Experience with iterative or Agile methodologies and techniques; Scrum approaches to software deliver a plus

Experience in working with Product companies developing enterprise software is a must

AI First Mindset

• LLM fundamentals (prompting, RAG, embeddings, hallucination control)
• ML lifecycle (training → deployment → monitoring)
• NLP basics (intent detection, summarization, sentiment)
• AI system design (human-in-loop, guardrails)

Leadership with Technical Depth

• Drive design discussions
• Mentor engineers in AI and system design
• Balance delivery and innovation
• Influence cross-functional teams
• Ability to translate problems into AI-driven solutions.

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10602
Reporting into: Group Manager
Role Type: People Manager

• Cross-Team Coordination
• Facilitate daily stand-ups, sprint planning, and retrospectives.
• Conduct sprint reviews and backlog refinement sessions.
• Support capacity planning and ensure progress tracking and scope management.
• Manage communication between product, engineering, design, and other teams.
• Track project timelines, milestones, and deliverables.
• Resolve operational issues and remove blockers.

• Act as the guardian of the SDLC process, ensuring adherence to defined milestones, quality gates, and documentation standards.
• Facilitate stage reviews (requirements, design, build, test, release).
• Work with Engineering Managers to enforce coding standards, peer reviews, and test coverage targets.

• Manage product management tools (e.g., Jira, Aha!).
• Provide training and support for tool usage across teams.
• Ensure tool hygiene and data organization.

• Support capacity planning and resource allocation.
• Track team bandwidth and project workloads.
• Coordinate with project managers on timelines and dependencies.
• Assist with prioritization frameworks and backlog management.

• Prepare materials for leadership reviews and board meetings.
• Communicate project status and updates to stakeholders.
• Facilitate cross-functional meetings and workshops.
   

• Define and track delivery KPIs including velocity, defect rates, schedule adherence, and deployment success rates.
• Work closely with QA to ensure quality metrics are met before go-live.
• Drive root cause analysis for delays, production incidents, and quality failures.

• Logistics/Supply chain domain experience preferred.
• Experience with global customer engagement.
• Track record of handling complex SaaS-based projects, ideally in logistics/e-commerce.
• Ability to manage multiple stakeholders through influence.
• Experience engaging with international customers across diverse scenarios.

• Outcome Focused: Strong scrum management skills with a results-oriented mindset.
• Adaptability: Flexible and resilient in a rapidly changing environment.
• Analytical Thinking: Strong problem-framing and data analysis skills.
• Effective Communication: Clear written and verbal communication with diverse stakeholders.
• Problem-Solving Orientation: Proactive in addressing technical and operational challenges.
• Client Focus: Customer-centric mindset with strong relationship management skills.
• Continuous Learning: Passionate about learning, research, and emerging technologies.
• Innovative Thinking: Creative in driving product ideas and improvements.
• Collaboration: Effective both independently and in cross-functional teams.
• Project Management Skills: Strong organizational abilities to prioritize and manage multiple projects.

• Opportunity to build a career with a fast-growing global SaaS tech company.
• Collaboration with global teams on impactful projects.
• Competitive salary package.
• Healthy work-life balance.
• Ample learning and career growth opportunities.

WHO YOU ARE:

The Senior Product Manager leads the Product Life Cycle and strongly contributes to the research & development activities related to the design and development of our products and qualification or re-qualification of new and existing products. The individual will work with Zinnia’s Product Organization to ensure alignment with organization’s strategy and vision.

WHAT YOU’LL DO:

• Lead & contribute into the execution of product lifecycle processes for our Insurtech products/platforms, work with cross-functional teams to ensure fulfilment of product requirements, evaluates product performance and transition products from development to commercialization.
• Lead technical discussions with Engineering teams & thoroughly manage technical/business requirements.
• Assists in determining product delivery and deployment dates for new product releases, feature and maintenance releases and regular corrective service or service pack releases.
• Mentor/Drive a team of Product Managers while acting as a technical consultant to the product organization and leads research, and prototyping of innovative technologies and products.
• Ensures the technology and architectural roadmap of engineering is properly aligned with and supports the product/business road map.
• Acts as a customer liaison on technical issues related to product integration, custom development and requirements.
• May lead major releases and ensure feature enhancements respond to customer requests.
• Responsible for product delivery managing schedules and tasks related to all aspects of product development.

WHAT YOU’LL NEED:

• 8+ years of experience into Product Management, including analyzing software/product design, development, and deployment.
• Bachelor’s/Master's or equivalent Degree in technology or related field
• Strong Background of working as a Technical Product Manager or Business Analyst/Product Analyst in an enterprise environment.
• Hands-on understanding of API Integration, SQL, Data Analysis etc.
• Strong understanding of SDLC & technology system interfaces, data integration, networks, and operating systems
• Coaching & mentoring a team of Product Managers or Product Owners
• An SME who performs work with a high degree of latitude; handles the most complex issues.
• Possess strong Communication skills, Problem-solving & Analytical thinking skills.
• Can lead individual assignments & deliver with strong expertise
• Expert level experience in delivery methodologies (Scrum/Kanban) and the use of relevant tools
• Ability to influence, lead, and work as part of a cross-functional in a global team setup
• Experience in Life & Annuity Industry is preferred, not mandatory

WHAT’S IN IT FOR YOU?

At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

_#LI-RS1

About Druva

You won’t just join a company at Druva, you’ll help shape the future of data security at the moment it matters most. We are building a modern standard with our cloud-native solutions, designed to simplify the toughest challenges in cyber resilience for our customers. As the pioneer and market leader in fully managed SaaS data protection, we help organizations secure and recover their data from ransomware, cyberattacks, and operational disruptions without the complexity, cost, or risk of legacy infrastructure.

Our momentum is backed by the market: Druva was named a Leader in the 2025 Gartner® Magic Quadrant™ for Backup and Data Protection Platforms, a Leader in the 2025 IDC MarketScape for Cyber-Recovery, and a Leader & Outperformer in the 2025 GigaOm Cloud Data Protection Radar. Even better, customers validate that leadership every day through strong Gartner Peer Insights ratings, standout Net Promoter Scores (NPS), and top willingness-to-recommend results.

Visit druva.com and follow us on LinkedIn, X and Facebook.

About Role :  

The Foundation team at Druva is responsible for designing a highly performant and scalable cloud file system on the Druva cloud in AWS. To build this petabyte-scale, distributed, services-oriented cloud file system, various key concepts like file system metadata, versioning, and eventual consistency are used along with leveraging various AWS services like S3, DDB, and Kinesis. While the core file storage engine provides the backup storage for all the Druva products, allied components like the indexing engine, key-value store, and big data pipeline provide scalable search, analytics, and compliance services. The team diligently keeps track of newer services, storage tiers, and various aspects of existing AWS services to take advantage of the continuous evolution of services and use them effectively in the background.

We are looking for a Senior Staff Software Engineer who is passionate about building highly scalable, secure, and performant infrastructure components that form the core of our data protection and data management platform. This role is ideal for someone with a deep understanding of systems programming, distributed storage, and cloud-native architecture and is looking to solve complex technical problems at scale.

We prefer candidates from Tier-1 institutes (IITs, NITs, BITS Pilani, IIIT-H, IISc) or those who have demonstrated exceptional systems-level depth through impactful work in high-scale backend systems, infrastructure platforms, or storage/security products.

Key Responsibilities

• Own the architecture, high-level and low-level design of data protection and data management services and frameworks.
• Design and implement secure, resilient, and highly scalable microservices using Python or Golang, following SaaS-first principles.
• Collaborate with architects, product managers, DevOps, and peer engineering teams to build storage and data services that manage data and metadata at scale.
• Continuously evaluate and integrate emerging technologies and tools to refine existing platforms and enhance product capabilities.Drive the adoption of best practices in system design, observability, testing, and CI/CD pipelines for high-quality releases.
• Mentor and guide junior team members in systems design, data protection principles, and high-velocity product development.
• Stay hands-on and contribute actively to feature delivery, incident handling, performance tuning, and code reviews.

Must-Have Skills

• AI first mindset to software development, having experience using genAI during various phases of software development lifecycle from design to code to test using tools like 'cursor'
• 5 -7 years of experience, preferably in a product company, building global scale distributed SaaS applications that handle petabytes of data.
• Expertise in Python or Golang with a focus on scalable, performant systems.
• Strong experience in cloud-native storage systems, metadata management, or distributed data pipelines.
• Hands-on experience building storage, backup, archival, or data protection products is highly desirable.
• Deep knowledge of cloud platforms like AWS or Azure and container orchestration using Kubernetes/Docker.
• Experience with event-driven architecture, message queues (Kafka/RabbitMQ), and gRPC/REST APIs.
• Familiarity with observability tools like Prometheus, Grafana, ELK, or Datadog.
• Solid understanding of system performance, multi-threading, and concurrency control.

Desirable Skills

• Prior experience with data security frameworks, encryption, key management, or compliance-focused features.
• Exposure to CI/CD tools like GitLab CI, CircleCI, or Jenkins.
• Agile development experience (Scrum/Kanban).
• Strong problem-solving, system debugging, and communication skills.

Ideal Candidate Profile

• Comes from a Tier-1 or Tier-2 engineering institute or has demonstrated deep backend systems expertise.
• Has built or worked on platform-level components used by multiple engineering teams.
• Enjoys tackling low-level system problems, scaling challenges, and performance bottlenecks.
• Has a product mindset, and collaborates well across teams to align tech design with business outcomes

Qualification: 

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field.