About Ensono

Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients’ digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today’s systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration and cloud-native development. With certified experts in AWS, Azure and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 2,900 associates globally and is headquartered in greater Chicago. We care about your success, offering comprehensive strategic and managed services for mission-critical applications. Our Advisory and Consulting services can help upfront with an application strategy or find the right places for your applications – whether it’s public, multi or hybrid cloud, or mainframe. And because we span across all mission-critical platforms, we can meet you wherever you are in your digital transformation journey, with 24/7 support when you need it. We are your relentless ally, flexing with you when challenges emerge so you don’t feel stuck in place. With cross-platform certifications and decades of experience, our technology experts become an extension of your team so you’re continuously innovating – doing more with less while remaining secure. And that’s just the beginning.

Job Summary

As a Business Process Transformation leader, you will play a pivotal role in driving organizational change, enhancing efficiency, and optimizing business processes through process reengineering, digital/ automation solutions and innovation. Your focus will be on streamlining operations, improving workflows, and leveraging Six Sigma or equivalent methodologies along with Change management to identify and transformation process reengineering & technology to achieve strategic goals.

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Key Responsibilities

• Lead Transformation Initiatives:
  • Develop and execute strategic transformation initiatives to drive business growth and operational efficiency.
  • Collaborate with cross-functional teams to identify process improvements and innovative solutions.
  • Champion & drive adoption of digital and automation solutions across the organization e.g. ITOM SNOW, Robotic process automation (RPA) and intelligent automation etc
• Process Optimization:
  • Establish Six Sigma or equivalent methodology driven team structure and processes within organization to use data-driven approaches, methodologies, and tools to achieve near-perfection in operational processes with focus on continuous improvement, waste reduction and high-quality outcomes.
  • Document current operational processes & metric with potential & feasibility for optimization to build and drive a prioritization driven transformation plan.
  • Identify areas for improvement within existing processes.
  • Develop strategies to optimize workflows, reduce waste, and enhance productivity using combination of process re-engineering & digital/automation solutions.
• Stakeholder Engagement:
  • Collaborate with executives, department heads, and teams to align transformation efforts with business objectives.
  • Influence decision-makers by presenting logical solutions backed by data driven discovery and decision making on approaches & prioritization & plan to optimize identified processes and demonstrating the value of optimization.
• Change Management:
  • Lead change management efforts to ensure a smooth transition and adoption of new processes and systems.
  • Manage partnership between Technology and Operations for optimization solution discovery, implementation, deployment and digital operations.
  • Monitor project progress, identify risks, and provide timely solutions.
  • Deliver training programs to educate employees on new processes and technologies.
  • Measure, benchmark and publish effectivity of deployed solutions and drive on continuous improvement.
  • Establish and oversee process to work with operations and finance team to identify planned vs actual savings (post solution deployment) and realize/release/re-deploy the locked up operational budgets.
• Continuous Learning:
  • Stay abreast of industry trends, best practices, and emerging technologies related to process automation and transformation.

Qualifications

• Education: Bachelor’s or master’s in business or engineering
• Certifications: Certifications such as PMP, LEAN, Six Sigma, Change Management, Project Management, Finance - P&L Mgmt.
• Experience: Proven experience in business process transformation, automation, P&L management and change management.
• Technology: Understanding & experience with leveraging digital & automation solutions for process transformation with experience in SNOW ITOM a nice to have.

Skills and experience

• Strong analytical and problem-solving abilities.
• Excellent communication and stakeholder management skills.
• Familiarity with automation tools and technologies.
• Must be customer focused and technology driven to deliver customer excellence.

Shift Timing - 1:30 PM to 10:30 PM IST
Location - Pune/Bangalore/Chennai/Hyderabad

“We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, color, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodation during the recruitment process are encouraged to contact our Talent Acquisition team to place a request.”

Role Overview

We are looking for a highly experienced Senior QA Manager to own end-to-end quality for SonicOS, the core operating system powering SonicWall’s next-generation firewall products. This is a high-impact leadership role where you will define quality strategy, drive automation and test infrastructure investments, and partner closely with Product Management, Development, Release Engineering, DevOps, and Support teams to ensure every release meets high standards of reliability, security, and customer trust.

You will be responsible not just for test execution, but for shaping how quality is built into the product lifecycle — from early design reviews and threat modelling to release readiness and post-release learning.

Key Responsibilities

Quality Strategy & Release Ownership

• Define and continuously improve the QA strategy for SonicOS across major releases, patches, and hotfixes
• Establish quality gates, entry/exit criteria, and clear release readiness standards
• Drive risk-based testing and shift-left practices to catch issues early
• Own go/no-go decisions for releases from a quality standpoint

Firewall Domain & Technical Leadership

• Provide strong technical leadership across firewall features such as:
• Stateful firewall, NAT, VPN (IPSec/SSL), routing, HA
• Security services like IPS, DPI-SSL, Gateway AV, App Control, Web Filtering
• Review PRDs, design documents, and architecture proposals with a quality & security mindset
• Define comprehensive test strategies covering:
• Functional correctness and complex E2E customer workflows
• Performance, scale, and stress (throughput, sessions, DPI impact)
• HA failover, upgrades/downgrades, config migrations, and long-run stability
• Champion security and negative testing to validate abuse cases and threat scenarios

Automation, CI/CD & Test Infrastructure

• Define the long-term automation vision (UI, API, CLI, E2E) and measurable coverage goals
• Partner with automation leads to build scalable, reliable frameworks integrated into CI/CD
• Drive stability and reliability of automated test suites (reduce flakiness, improve signal)
• Own strategy for testbeds spanning hardware appliances, virtual firewalls, and cloud deployments
• Work with infra teams to ensure availability, capacity planning, and reliability of test environments

Execution Excellence & Metrics

• Own and track key quality metrics: defect leakage, escape rate, regression effectiveness, automation ROI, flakiness trends
• Lead regular release readiness and quality reviews with senior stakeholders
• Drive deep root cause analysis for production escapes and systemic quality gaps
• Convert learnings from field issues into preventive quality improvements

People Leadership & Stakeholder Influence

• Build, mentor, and retain a strong leadership bench of QA managers, leads, and senior engineers
• Set clear expectations, career paths, and technical growth plans for the QA organization
• Influence engineering leadership and PMs to prioritize quality, reliability, and customer impact
• Represent QA in leadership forums, customer escalations, and cross-functional reviews

Required Skills & Experience

• 10+ years of total technical experience, including at least 2+ years in a management or leadership role
• Strong background in testing firewall / network security products or similar system software
• Deep understanding of networking and security fundamentals (TCP/IP, routing, NAT, VPN, HA, IPS/DPI concepts, authentication mechanisms)
• Experience owning quality for complex, large-scale system software releases
• Proven leadership experience managing and scaling QA teams across geographies
• Strong exposure to automation strategy and CI/CD-driven quality practices
• Excellent communication skills with the ability to influence senior technical stakeholders

Good to Have

• Prior experience with SonicOS or comparable firewall OS platforms
• Exposure to security compliance programs (FIPS, Common Criteria, SOC2)
• Experience testing in hybrid environments (hardware + virtual + cloud)
• Experience handling customer escalations and field issue RCA

What Success Looks Like

• Predictable, high-quality SonicOS releases with reduced Sev1/Sev2 customer issues
• Measurable improvement in automation coverage and test effectiveness
• Faster feedback cycles for Dev and PM through shift-left and CI/CD integration
• Strong QA leadership bench and high team engagement
• Improved customer trust and reduced critical escalations

#LI-KB7

#LI-Remote

#LI-Pune

Role

We are looking for a Senior Threat Researcher to join our Threat Detection Group within ThreatLabz. This is Hybrid role, reporting to a leader in ThreatLabz Team . You will track the evolving threat landscape, analysing emerging threats and identifying TTPs to develop critical detection and protection signatures. As part of our world-class research arm, you will ensure millions of global users remain protected through advanced malware research and behavioural analysis.

What you’ll do (Role Expectations)

• Analyse browser-based threats, including HTML smuggling and phishing, to develop robust protections

• Research vulnerabilities across OWASP, Web API, and LLM Top 10 to author prevention signatures

• Conduct static and dynamic malware analysis to mitigate emerging threats and C2 frameworks

• Develop complex automation tools and prototypes to integrate research findings into Zscaler products

• Contribute to the global security community by publishing in-depth threat analysis blogs and research papers

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 2+ years of dedicated experience in Cyber Security Research with expertise in web attack and DOM/JS analysis

• Proficiency in browser security and analysing/deconstructing payloads within browser environments

• Hands-on experience with malware debugging and reverse engineering using tools like IDA, x64dbg, or Ollydbg

• Strong understanding of TCP/IP, Application layer protocols, and vulnerabilities across OWASP and LLM Top 10

• Experience with automation scripting in Python, Ruby, Go, or Shell to synthesise threat intelligence

What Will Make You Stand Out (Preferred Qualifications)

• Professional security certifications such as OSCP or specialised degrees in Computer Science or Information Technology

• Proven ability to implement AI-powered automation and leverage GenAI models for threat research

• Advanced reverse engineering experience specifically related to file-less threats and complex exploit techniques

#LI-Hybrid

#LI-RG

Role 

We are looking for a Staff Threat Researcher to join our Threatlabz team. This is a hybrid role based in Mohali,reporting to the Senior Manager, Threat Research. As a key contributor to our threat research initiatives, you will lead the charge in identifying vulnerabilities and analyzing sophisticated malware within the Apple ecosystem. Your expertise in macOS and iOS system internals will drive the development of advanced detection strategies and strengthen our overall product defenses.

What you’ll do (Role Expectations)

• Perform static and dynamic analysis of macOS and iOS applications, firmware, and system internals to identify vulnerabilities and malicious functionality
• Reverse-engineer malware samples to decipher behavior, capabilities, and attack vectors while contributing to prevention strategies
• Research and maintain deep expertise in macOS security features, XNU kernel updates, and frameworks such as Endpoint Security and Network Extensions
• Develop custom tools and scripts to automate reverse engineering, binary analysis, and malware-related processing tasks
• Partner with engineering, QA, and threat intelligence teams to integrate new security features and harden product defenses

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• Proficiency in system-level languages including C, C++, Objective-C, Swift and deep knowledge of macOS architecture, Mach-O binary formats, and security mechanisms like SIP, TCC, and Gatekeeper
• Extensive hands-on experience with reverse engineering tools such as IDA Pro, Ghidra, Binary Ninja, Frida, and Wireshark
• Strong scripting skills, particularly in Python, for automating complex analysis and research tasks
• Proven ability to decompile, disassemble, and de-obfuscate closed-source binaries to reconstruct logic without source code access

What Will Make You Stand Out (Preferred Qualifications)

• Experience with Windows or Linux platforms for comparative threat analysis
• Prior professional track record in specialized malware analysis or vulnerability research
• Thorough understanding of network protocols and system-level communication mechanisms

#LI-Hybrid
#LI-RG

At Zscaler, our Customer Success Organization is a global, customer-focused team dedicated to delivering high-impact experiences and identifying innovative solutions. We leverage valuable data and research to provide expert, hands-on support starting from the implementation phase and beyond, ensuring customers achieve their goals and leverage our technology to its fullest potential. Together, we create a customer-centric culture that fosters success, adoption, and continuous growth. 

We're looking for an experienced TSM to join our Customer Success team. Reporting to the Manager, Technical Success Management, you will be responsible for:

• Understanding customer goals, challenges, and technical needs to align with Zscaler solutions and drive satisfaction
• Building relationships with stakeholders, conduct reviews, and identify growth opportunities
• Anticipating challenges, provide proactive recommendations, and mitigate risks
• Understanding of all Zscaler products & service and contribute to best practices for implementing Zscaler products in both internal and customer-facing Knowledge Base
• Collaborating with teams, including Sales, Support, and Product, to deliver seamless customer experience

What We're Looking for (Minimum Qualifications)

• 5+ years of experience in customer-facing roles with a blend of technical expertise and account management
• Demonstrated experience  product feature implementations, and best-practice adoption
• Experience with operating systems such as Linux, Unix, and Free BSD
• Experience troubleshooting network issues and familiarity with the necessary tools. (Ping, Traceroute, MTR)
• Experience of protocols such as HTTP, SMTP, FTP, and DNS

What Will Make You Stand Out (Preferred Qualifications)

• Experience in running discovery discussions, building High/Low level design and familiarity with managing large-scale deployments or migrations
• In-depth understanding of enterprise networks, infrastructure and hands-on experience on cloud security technologies (e.g., SASE, SSE, ZTNA)
• Experience with open-source system administration and authentication protocols like SAML, LDAP, and OAuth

#LI-Hybrid

#LI-SU1

ABOUT US

Ensono is a hybrid IT services provider that sees a world in transformation. We understand the world of business has become more complex, layered, and interdependent because we’re enabling the IT infrastructure for that transformation. Our clients are some of the most innovative and forward-thinking companies in the world and we help keep their businesses thriving. With nearly 50 years of experience, we optimize and modernize IT infrastructure by amplifying the power of mainframes and mid-range servers with the agility of cloud. Check us out at www.ensono.com. 

Job Role Summary

The Network Engineer is responsible for the implementation, and support of enterprise and data center–wide voice and data network solutions that align with Ensono’s architecture standards and business objectives. This role ensures stable, secure, and scalable network services for Ensono and its customers by developing, implementing, and maintaining network, security/threat, and voice solutions.

The Network Engineer works independently on complex assignments, collaborates with senior engineers and cross‑functional teams, and provides technical guidance and mentorship to less experienced team members.

Duties and Responsibilities

Technical Delivery & Operations

• Implement, and maintain enterprise and data center network solutions, including routing, switching, security, voice, and load‑balancing technologies.
• Manage, configure, and troubleshoot routing and switching devices across enterprise networks.
• Implement and maintain firewall solutions using Palo Alto and/or Check Point technologies, including policy configuration, NAT, VPNs, and platform upgrades.
• Configure, monitor, and optimize load balancers (F5, Citrix NetScaler, A10, or equivalent) to ensure high availability and performance.
• Participate in network upgrades, migrations, and new deployments.

Incident, Change & Problem Management

• Perform proactive network monitoring, incident response, and root cause analysis for escalated issues.
• Drive Major Incident (MI) calls end‑to‑end and ensure effective resolution and stakeholder communication.
• Participate in network‑related projects, change tickets, and trouble tickets.
• Assist in prioritization of network issues and provide frontline response to internal teams.

Engineering Standards & Documentation

• Develop and maintain network documentation, including diagrams, configurations, standards, and guidelines.
• Contribute to network and security capacity planning activities.
• Ensure compliance with Ensono security standards and industry best practices.

Collaboration & Customer Engagement

• Interact and consult with Ensono customers to gather solution requirements.
• Coordinate solutions with customers and internal stakeholders.
• Communicate project status effectively and support client satisfaction measurement.

Leadership, Ownership & Strategy

• Fully functional and self‑directed on assigned work.
• Own high‑complexity and moderate‑complexity assignments; provide oversight and review for low‑complexity work.
• Lead high‑priority technical initiatives or processes.
• Act as a product, technology, or domain Subject Matter Expert (SME) as required.
• Provide formal or informal mentorship to less experienced associates.
• Contribute to product and technology strategy (e.g., Cisco or security platforms), including:
• Input into product roadmaps and requirements
• Collaboration with engineering and delivery teams to align strategy with implementation and operational capabilities

Qualifications

Required

• Bachelor’s degree or equivalent relevant work experience.
• Strong knowledge of routing protocols (OSPF, BGP, EIGRP).
• Expertise in switching technologies (VLANs, STP, trunking, EtherChannel).
• Hands‑on experience with Cisco routing and switching technologies.
• Hands‑on experience with firewall technologies (Palo Alto and/or Check Point).
• Experience with load balancers such as F5, Citrix NetScaler, A10, or equivalent.
• Solid understanding of network security principles and best practices.
• Ability to work effectively in a fast‑paced, customer‑focused environment.

Preferred

• Advanced knowledge of routing, switching, and security policy design.
• Familiarity with network monitoring tools (e.g., SolarWinds, Nagios).
• Relevant certifications or equivalent experience in one or more of the following:
• CCNA, CCNP, CCDP, CCIE
• Palo Alto (PCNSE)
• F5 Certification
• Check Point or other security certifications

Soft Skills

• Strong analytical and problem‑solving skills.
• Excellent communication and collaboration abilities.
• Strong documentation and reporting skills.
• Ability to mentor junior engineers and operate effectively within a team environment.
• Demonstrates a holistic perspective and adjusts priorities based on the broader business impact.

Shift Timing- 24*7 Rotational Shift 

We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, colour, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodations during the recruitment process are encouraged to contact our Talent Acquisition team to place a request.

What’s in it for you?

Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.

Opportunity To Grow Your Career
There are plenty of sales jobs out there. The question is whether any of them will help you grow in your career? Will you be challenged by teammates to achieve your potential? Or are they roles that will ask you to do more of what you've already mastered. At Fictiv, you'll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.

Impact In this Role

• Be proficient in all aspects of the Software Development Life Cycle.
• Lead projects all the way from design to deployment while co-ordinating with other teams in the company.
• Guide the adoption of new processes or technical tools by conducting evaluations of alternatives and thinking critically about the fit with our future technical direction.
• Provide oversight for technical quality, standards, and guidelines.
• Be the technical anchor for the team, demonstrate leadership and play a key role in guiding the team.
• Mentor and provide training for other technical team members.
• Contribute ideas to improve team performance, technical processes, best practices in all aspects of software development.

Area Of Responsibility

• Interface with Product owners and Stakeholders to understand & clarify requirements
• Author technical documents that will fulfill Fictiv's current requirements and scale for future business goals as well.
• Implement high quality, scalable solutions following best practices, including configuration and code.
• Deploy solutions and code using automated deployment tools
• Take ownership of technical deliverables, ensure that quality work is completed, fully tested, delivered on time.
• Conduct code reviews, optimization, and refactoring to minimize technical debt within Salesforce implementations.
• Collaborate with cross-functional teams to integrate Salesforce with other systems and platforms, ensuring seamless data flow and system interoperability.
• Identify opportunities for process improvements, mentor and support other developers/team members as needed.
• Stay updated on new Salesforce features and functionalities and provide recommendations for process improvements.
• Debug production issues; minimize impact to the business, create plans to fully address/correct/remove temporary solutions once the immediate urgent issue is resolved.

Desired Traits

• 8-10 years of experience in Salesforce development
• Proven experience in developing Salesforce solutions with a deep understanding of Apex, Visualforce, Lightning Web Components, and Salesforce APIs.
• Have worked in Salesforce CPQ, Sales, Manufacturing, Service, Data Cloud.
• Experienced in designing and implementing custom solutions that align with business needs.
• Strong knowledge of Salesforce data modeling, reporting, and database design.
• Demonstrated experience in building and maintaining integrations between Salesforce and external applications.
• Strong unit testing, functional testing and debugging skills
• Strong understanding of best practices.
• Active Salesforce Certifications are desirable.
• Experience in Mulesoft is a plus
• Excellent problem solving, decision-making and critical thinking skills.
• Excellent communication skills and the ability to translate complex technical requirements into actionable solutions.
• Collaborative, a team player.
• Exhibit initiative, integrity and empathy.
• Enjoy working with a diverse group of people in multiple regions.
• Comfortable not knowing answers, but resourceful and able to resolve issues.
• Self-starter; comfortable with ambiguity, asking questions and constantly learning.
• Customer service mentality; advocates for another person's point of view.
• Methodical and thorough in written documentation and communication.
• Culture oriented; wants to work with people rather than in isolation.

At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you

So, what’s the role all about?

Our company is seeking a highly skilled Senior Specialist Software Engineer with expertise in writing software with real time constraints to join our software development team. As a Senior Software Engineer, you will be responsible for designing, developing and maintaining software applications that meet business needs and specifications.

How will you make an impact?

• Empower team members to make technical decisions, instil sense of ownership and self-organize.
• Hands-on with coding, practiced in Claude Code, Git Hub copilot, must have latest AI skills such as vibe coding, agentic AI, creating agents.
• Work closely with team members and provide technical guidance where required.
• Provide worldwide support to our customers, handle incident bridges & customer escalations
• Prioritize, assign and manage department activities and projects in accordance with the R&D departments goals and objectives.
• Adjust hours of work, priorities and staff assignments to ensure efficient operation based on workload.
• Play major role in envisioning and execution of next gen plans (e.g. architecture) to achieve longer term strategic objectives of the organization.
• Identify and address roadblocks that hinder team productivity, including organizational obstacles, resource constraints, and dependencies. 
• Collaborate with other departments to remove impediments that require cross-functional support. 
• Actively guide and mentor the team to develop features to meet functional, documentation and quality while obviating roadblocks.
• Review technical designs and architecture to ensure quality, scalability, and maintainability. 
• Monitor code quality and identify areas for improvement through code reviews. 
• Collaborate with technical leads to resolve complex technical challenges and make informed technology decisions
• Drive and impact all current processes related to software development and improvements across the org as necessary.
• Promote knowledge sharing and cross-training among team members to enhance overall team capabilities. 

Have you got what it takes?

• Bachelor/Master of Engineering Degree in Computer Science, Electronic Engineering or equivalent from reputed institute
• 14+ years of experience in Software development.
• Proven track record of managing the development of enterprise-grade software products that can perform, scale, and integrate into a broad enterprise ecosystem.
• Experience developing and supporting multi-tenant cloud-native software delivered as-a-Service (SaaS).
• Expert in usage of Claude Code, GitHub Copilot, vibe coding, agentic AI for development, test generation,
• Expert in VoIP, telecom, Media handling & media anchoring with protocols such as SIP, SDP, RTP, RTCP, firewall traversal, NAT and in depth knowledge TCP/IP. Must knowledge working with multi-threaded systems and practiced in designs & patters required for concurrency.
• Have knowledge of Inbound, Outbound and most aspects of CCaaS.
• Good exposure to Service Oriented Architecture and associated design patterns for development, deployment, and maintenance.
• Familiar with DevOps processes and tools employed in SaaS architectures to support CI/CD and monitoring.
• Familiar with Quality targets and SLAs for SaaS applications.
• Experience of product development using C++, C# technologies and frameworks like .Net, Orleans
• Expert with public cloud infrastructures and technologies such as Amazon Web Services (AWS).
• Expert with Kubernetes infrastructure with knowledge of EKS, ECS, pods, kubectl, pod affinity, pod networking, helm charts
• Experience working abroad or with global teams is preferred.
• Demonstrated ability to deftly influence others, especially in sensitive or complex situations.
• Deep experience with agile software development techniques and pitfalls.
• Excellent communication skills, problem-solving and decision-making skills.
  
  

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr.

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID:  10727
Reporting into: Tech Manager, Engineering, CX
Role Type: Individual Contributor

Job Title: Network Implementation Engineer 

Overview: 

Pico is currently seeking Design and Implementation engineering candidates to deliver best in class engineering candidates to deliver low latency connectivity solutions    for Pico's clients and internal infrastructure projects in line with Pico's standards and strategic framework. Playing a key role in working  with other teams within the business, the Network Implementation Engineer will be a proactive, solutions-oriented engineer with highly developed organization and attention to detail skills. This individual will be responsible for working with our Service Operations (NOC) Team to ensure that all escalations are dealt with in a timely and effective manner, transferring knowledge and building skills among Service Operations Team. 

Responsibilities and duties (include but not limited to) 

• Design, deploy, and escalate problem resolution, for a large service provider network infrastructure 
• Perform daily checkouts of the environment and following any changes 
• Construct valid configurations for implementation based upon design and/or technical concepts 
• Support deployment and maintenance of Firewalls, network switches, routers, and other network appliances 
• Application of configuration changes via our change control systems and processes Perform peer review of configurations scheduled for deployment 
• Perform network infrastructure changes in a diligent and professional manner Participate in on-call rotation for support escalations 
• Troubleshoot internal and external customer issues related to changes Participate in daily meetings to review changes and under lying impacts 
• Work with network engineering team to design new client specific connectivity solutions Provide mentoring and guidance to other team members when required 

Education, Skills and background (incl. Education and Experience Requirements) 

• 7-10 years' experience deploying and supporting Firewall and Network equipment in a service provider environment or a large-scale Enterprise network 
• Experience with Fortinet and Cisco ASA hardware and software 
• Strong knowledge of IPSec VPN, NAT and managing firewall policy 
• Highly proficient in routing protocols: BGP 
• Knowledge of TCP, UDP and upper layer protocols 
• Experience with cross-connectivity to high-speed, ultra-low latency financial markets and venues 
• Familiarity with Ansible, Linux, Python 
• Ability to analyze and diagnose problems and effectively lead to system recovery Clear verbal and written communicator 
• Diligent and highly detail orientated 
• Self-motivated and capable of prioritizing and managing own workload Capable of working with little supervision 
• Creative thinker with out of the box ideas 
• Keen to contribute ideas, share knowledge, and help others develop Interested in cutting edge technology 
• Driven to develop own skills and knowledge Understanding of JIRA as a ticketing system 

Working Arrangements 

This is a Hybrid position with weekly time in the office with the flexibility of working from home. Though travel may be required from time to time, it is not expected to be regular or frequent. The role holder will be expected to work whatever hours are necessary for the performance of this role (recognizing that it involves multiple jurisdictions/geographies including but not limited to EMEA, USA and APAC). 

Working days Tuesday to Saturday

Working hours(Weekdays)
15:30 IST to 00:30 IST

Working hours(Saturday)
13:30 IST to 22:30 IST

IMPORTANT DATA PRIVACY INFORMATION:

This position is available with PICO TECHNOLOGY INDIA PRIVATE LIMITED. The controller of your personal data will be PICO TECHNOLOGY INDIA PRIVATE LIMITED 

For further information on what personal data we collect, how we will process your personal data and your rights with respect to your personal data please read our Pico Job Candidate Privacy Notice, View Here.

Position summary: 

We are seeking a skilled and proactive Network Consultant to support the enterprise network infrastructure of our global clients in a 24x7 operational environment. The ideal candidate will have a strong background in managing corporate network environments, both on-premises and cloud-based, and will be responsible for resolving complex technical issues, driving infrastructure improvements, and supporting critical network operations. 

Note:

This position is specifically designed for professionals with a background in corporate or enterprise networking. Candidates whose experiences are primarily in ISP NOC operations, telecom core infrastructure, customer provisioning, desktop support, field support (across ISP, telecom, or banking sectors), or Level 1 monitoring roles are therefore discouraged from applying.

Key Responsibilities:

· Manage and support enterprise-grade network infrastructure, including hybrid cloud environments (AWS/Azure) 

· Configure and troubleshoot network components including routers, switches, SD-WAN, firewalls, VPNs, wireless controllers, and load balancers 

· Manage cloud networking components such as VPCs, VNets, NSGs, subnets, and cloud gateways 

· Provide L2-level troubleshooting for complex network and infrastructure issues 

· Independently perform L2-level activities for infrastructure upgrades, hardware refreshes, patching 

· Execute network changes following ITIL-based incident and change management practices 

· Participate in major incident management (P1/P2) and support on-call rotations 

· Ensure compliance with security and audit standards; participate in infra-audits 

· Collaborate with vendors for issue resolution and escalations 

· Mentor L1 team, support knowledge sharing, and drive operational excellence in shift-based support 

· Contribute to internal documentation, SOPs, and knowledge base updates 

Required Skills & Qualifications:

· Total Experience: 4 to 7 years 

· Relevant Network Experience (Enterprise/Corporate): 3 to 6 years 

· Proven hands-on L2-level experience with enterprise networking technologies 

(Cisco, Juniper, Fortinet, AWS, Azure, etc.) 

· Familiarity with network security best practices and configurations 

· Ability to work in 24x7 shift operations, including night/weekend rotations 

Preferred Skills & Qualifications:

· Bachelor's in computer science/IT/Electronics Engineering, M.C.A. or equivalent University degree 

· Industry certifications such as CCNA, CCNP, JNCIS, Fortinet NSE, or equivalent 

· Exposure to infra-audits, compliance processes, and security controls 

· Strong documentation, verbal and written communication skills 

· Good analytical, problem-solving, and decision-making skills 

So, What's the Role All About?

We are looking for a Specialist Software Architect to lead the architectural vision, design, and evolution of our AI-driven and Conversational Solutions platform. This role demands deep hands-on expertise in Python, AWS Cloud services, AWS Knowledge Hub, and multiple Knowledge Base technologies, along with proven experience designing simplified, scalable, and resilient architectures using microservices and AWS-native services.

You will play a critical role in shaping the technical foundation of our Conversational AI platform — one that handles millions of interactions per day, meets strict SLAs (99.99%), and supports zero-downtime deployments, robust disaster recovery, and enterprise-grade AI orchestration. You will be the go-to architect for proposing pragmatic, simplified designs that balance innovation with operational excellence.

How Will You Make an Impact?

Architecture & System Design:

• Own and define the end-to-end architecture of the Conversational AI and Knowledge platform, covering AI model integration layers, data stores, knowledge bases, and external integrations.
• Design enterprise-scale, cloud-native, microservices-based architectures capable of handling high concurrency, burst traffic, and real-time conversational workloads.
• Propose simplified, cost-effective architectural designs leveraging AWS-native services — avoiding over-engineering while ensuring scalability and resilience.
• Define reference architectures, architectural blueprints, and non-functional requirements (NFRs) for performance, reliability, security, and maintainability.
• Drive event-driven and asynchronous architectures using AWS-native services such as SQS, SNS, EventBridge, and Step Functions.
• Define best practices for microservices design, domain-driven design (DDD), API design (REST, async/event APIs), and AI integration patterns.
• Review and guide complex application-level designs, critical code paths, and AI pipeline architectures.

AI & Conversational Solution Architecture:

• Architect and evolve AI-driven Conversational solutions integrating large language models (LLMs), prompt engineering patterns, and enterprise AI orchestration frameworks.
• Design and implement Knowledge Base solutions using AWS Knowledge Hub, vector databases, RAG (Retrieval-Augmented Generation) architectures, and other knowledge management technologies.
• Define AI model integration strategies — including model selection, fine-tuning approaches, embedding pipelines, and response quality frameworks.
• Drive conversational UX architecture, ensuring seamless, context-aware, and low-latency interaction flows.
• Evaluate and recommend AI tooling, platforms, and frameworks aligned with business needs (e.g., AWS Bedrock, LangChain, OpenAI, Anthropic, Kore.ai, Dialogflow).
• Lead the design of multi-turn conversation management, intent resolution, and fallback handling architectures.

AWS Cloud & Microservices Architecture:

• Architect and optimise solutions using AWS services including but not limited to Lambda, API Gateway, SQS, SNS, Step Functions, DynamoDB, Aurora Serverless, S3, Bedrock, and Kendra.
• Design cost-efficient, elastic scaling strategies aligned with unpredictable conversational AI workloads.
• Lead cloud governance, environment isolation, multi-account strategy, and infrastructure-as-code (IaC) practices.
• Define CI/CD pipeline standards, DevOps practices, and containerisation approaches (Docker, Kubernetes) for AI workload deployments.
• Drive microservices decomposition strategies — identifying service boundaries, inter-service communication patterns, and data ownership models.

Scalability, Resilience & Disaster Recovery:

• Design for extreme scale — high concurrent users, high TPS, and real-time AI inferencing demands.
• Own resilience strategies including multi-AZ and multi-region architectures, active-active or active-passive DR setups, and graceful degradation mechanisms.
• Define and validate RPO/RTO goals, conduct chaos testing, and lead DR drills.
• Ensure zero-downtime deployment capabilities through blue/green, canary, and rolling deployment strategies.

Security, Compliance & Reliability:

• Embed security by design across all AI and data architecture layers — covering authentication, authorisation, data privacy, encryption, and model safety guardrails.
• Support compliance requirements (SOC2, ISO, GDPR) from an architectural standpoint, particularly around AI data handling and knowledge base access controls.
• Partner with SRE and DevOps teams on observability, logging, distributed tracing, and alerting for AI workloads.
• Define SLIs, SLOs, and capacity planning models for conversational AI services.

Technical Leadership & Collaboration:

• Act as a technical mentor and trusted advisor to senior engineers, tech leads, and implementation teams.
• Lead architecture reviews, design councils, and technical decision forums — championing simplicity, pragmatism, and long-term maintainability.
• Partner closely with Product Management, AI/ML teams, and delivery teams to balance innovation with execution feasibility.
• Drive the long-term AI architecture roadmap and proactively reduce technical debt.

Have You Got What It Takes?

Experience & Education:

• Bachelor's degree in Computer Science, Information Systems, Electrical Engineering, or equivalent work experience.
• 10+ years of professional software engineering experience, with at least 4–5 years in a software architect or principal engineer role.
• Demonstrated experience designing and delivering AI-driven or Conversational AI platforms at enterprise scale.

Technical Expertise:

• Deep hands-on experience with Python — including AI/ML libraries, API development, and automation scripting.
• Strong expertise in AWS Cloud services — particularly those relevant to AI workloads: Bedrock, Kendra, Lambda, API Gateway, SQS, SNS, Step Functions, DynamoDB, S3, and Aurora Serverless.
• Hands-on experience with AWS Knowledge Hub and multiple Knowledge Base technologies including vector databases, document stores, and semantic search platforms.
• Proven experience designing microservices architectures — including service decomposition, inter-service communication (REST, gRPC, event-driven), and distributed data management.
• Strong understanding of:
• RAG (Retrieval-Augmented Generation) architectures and embedding pipelines
• Prompt engineering and LLM integration patterns
• Modern authentication standards (OAuth2, OIDC, SAML)
• Web APIs — REST and async/event API design
• Databases (SQL/NoSQL) and data integration patterns
• Experience with CI/CD pipelines, DevOps practices, and containerisation (Docker, Kubernetes).
• Familiarity with AI tooling and platforms such as AWS Bedrock, LangChain, OpenAI, Anthropic, Dialogflow, or Kore.ai.
• Experience with GenAI and Agentic AI application development.

Architecture & Scale:

• Demonstrated success designing systems for high traffic, low latency, and high availability at global scale.
• Deep experience with resilience, disaster recovery, and failover design in cloud-native environments.
• Strong track record of proposing simplified, pragmatic architectural solutions that avoid unnecessary complexity.
• Experience with event-driven systems, message queues, and streaming architectures.
• Strong understanding of cloud networking, caching strategies, and data modelling for AI workloads.

Good to Have:

• Experience with CCaaS or real-time communication platforms (e.g., NICE CXone).
• Exposure to multi-region SaaS deployments and hybrid serverless/container architectures.
• Familiarity with OpenSearch or Elasticsearch for conversational data search and analytics.
• Experience with cost optimisation strategies at scale on AWS.
• Knowledge of frontend technologies (JavaScript/TypeScript, React) for full-stack architecture awareness.

What's in It for You?

Join an ever-growing, market-disrupting, global company where the teams — comprised of the best of the best — work in a fast-paced, collaborative, and creative environment. As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX! At NICE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility — 2 days working from the office and 3 days of remote work each week. Office days focus on face-to-face collaboration where teamwork and creative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. 

Requisition ID: 10787

Reporting Into: Director , Engineering

Role Type: Individual Contributor 

About AppDirect

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device – as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture—one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

About You

We are looking to hire skilled and ambitious software developer talent in Pune. We love entrepreneurial spirit and those who bring experience from established organizations. You are a highly technical, hands-on .NET developer with a passion for producing maintainable and robust code. You’re passionate about driving value through innovative solutions and enjoy working in a collaborative environment. You will design and develop well-tested software, build mission-critical services, and APIs that scale with our increasingly elegant set of features. We’d love to have you on board!

What You’ll Do and How You’ll Have an Impact

• You will help shape and evolve the ecosystem for integrations into our platform as we scale with more use cases and areas of extensibility.
• Architect and build systems that can process a high volume of transactions.
• Design, implement, and support scalable fault-tolerant systems to minimize customer impact in case of failures.
• Participate in the effort to move to a micro-service oriented architecture.
• You’ll work shoulder to shoulder with some of the best people in different disciplines like product management and business analytics.

What We’re Looking For

• Experience developing solutions in various programming languages.
• Strong working knowledge of C#, .NET 6+, .NET Framework, MS SQL, TypeScript, React, MVC, and ASP.NET.
• Knowledge of web service technologies and building REST APIs.
• Enjoy building production-grade code, then supporting and maintaining it once it goes live.
• Courage to dig in, refactor existing code, and explore new technology.
• Comfortable in code reviewing other engineers’ code and participating in technical designs.
• Proven track record of delivering end-to-end business solutions.
• B.E. / B.S. degree (or higher) in Computer Science or a related field.
• 8–12 years of relevant experience.

Nice to Have (Assets)

• Experience with JavaScript.
• Experience with React.

At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience, and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: https://www.appdirect.com/about/privacy-notice

About the Role

We are looking for a Frontend Engineer to help build the Cloud Secure Edge Admin Console, the interface used by IT Administrators and Security teams to manage access policies, monitor devices, configure alerts, and analyze real-time connectivity. As a Frontend Engineer, you will build modern, responsive, high-quality interfaces using TypeScript, React, ag-Grid, Highcharts, Storybook, and our internal component library.

This role is ideal for engineers who enjoy ownership, care deeply about code quality, and thrive in a remote environment where clear communication and proactive problem-solving are essential.

What You’ll Do

• Build new features and enhance existing ones in our Admin Console using TypeScript, React, ag-Grid, Highcharts, and Storybook.
• Write clean, readable, maintainable code that is easy for others to understand and evolve.
• Contribute integration tests, regression tests, and unit tests when appropriate by using tests to both prevent regressions and communicate expected behavior.
• Ensure interfaces are accessible, performant, and aligned with modern web best practices.
• Debug issues collaboratively with backend engineers, QA, Customer Support, and Product as needed to fully understand customer scenarios and edge cases.
• Participate in code reviews that focus on clarity, correctness, maintainability, and shared standards.
• Work in a fast-moving, fully remote team where initiative, communication, and accountability are essential.

What You’ll Bring

• A Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent professional experience.
• 3+ years of experience building production web applications.
• Strong proficiency with JavaScript/TypeScript, React, HTML, CSS/SaaS, and common modern web development patterns.
• Experience with data-heavy or highly interactive enterprise applications, including complex grids or visualizations (ag-Grid, Highcharts, etc.).
• Experience writing automated tests and contributing to a healthy testing culture.
• Ability to read and interpret Figma designs and translate them into high-quality UI components.
• A strong sense of ownership and a proactive communication style: comfortable asking questions, raising concerns, and driving tasks to completion with limited oversight.
• Commitment to building accessible, performant, and bug-free interfaces.

#LI-KB7

#LI-Hybrid

#typescript

#react

About the Role

We are looking for a Senior Frontend Engineer to help lead the technical direction of the Cloud Secure Edge Admin Console, the interface used by IT Administrators and Security teams to manage access policies, monitor devices, configure alerts, and analyze real-time connectivity.

As a Senior Frontend Engineer, you will shape frontend architecture, elevate code quality, mentor other engineers, and collaborate with Product, Design, and Backend teams to deliver intuitive, performant, and reliable enterprise experiences. You’ll work with modern web technologies, including TypeScript, React, ag-Grid, Highcharts, Storybook, and our internal component library.

This role is ideal for engineers who enjoy solving complex product and architectural problems, driving clarity in ambiguous situations, and raising the engineering bar across a distributed team.

What You’ll Do

• Lead the design and implementation of complex frontend features, owning them from conception to delivery.
• Define and evolve architectural patterns, component abstractions, and best practices for performance, accessibility, testing, and maintainability.
• Work closely with Product and Design to evaluate requirements, break down features, identify edge cases, and provide clarity on technical feasibility and trade-offs.
• Mentor and support other Frontend Engineers through design reviews, pair programming, and coaching.
• Build and maintain high-performance interfaces using TypeScript, React, ag-Grid, Highcharts, and Storybook.
• Ensure robust testing coverage across integration, regression, and unit tests—using tests to document expected behavior and prevent regressions.
• Investigate and resolve complex issues that require coordination with Backend, QA, Customer Support, and Product teams.
• Drive improvements to developer experience, build tooling, component library consistency, and frontend operational excellence.

What You’ll Bring

• A bachelor’s degree in computer science, Engineering, or a related field, or equivalent professional experience.
• 7+ years of experience building production web applications.
• Strong proficiency with JavaScript/TypeScript, React, HTML, CSS/SaaS, and common modern web development patterns.
• Experience with data-heavy or highly interactive enterprise applications, including complex grids or visualizations (ag-Grid, Highcharts, etc.).
• Experience writing automated tests and contributing to a healthy testing culture.
• Proven ability to break down ambiguous problems, design scalable solutions, and drive projects with minimal oversight.
• Excellent communication skills: able to articulate trade-offs, give constructive feedback, and collaborate effectively across engineering, design, product, QA, and support.
• Demonstrated impact improving code quality, reducing complexity, or evolving architecture in prior roles.
• A mindset focused on maintainability, clarity, and long-term sustainability: not just shipping features fast.

#LI-KB7

#LI-Hybrid

#React

#Javascript

Must-Have Skills

• Backend: Golang (mandatory) / Java, REST APIs, Microservices, Event-driven architecture
• Frontend: React.js (mandatory), Material UI
• Databases: PostgreSQL / RDBMS, Caching (Redis / Memcached)
• Cloud & DevOps: AWS, Docker, Kubernetes, CI/CD
• Messaging: Kafka or similar
• Strong system design, performance optimization, and debugging skills

 General Summary:

The Senior Software Engineer I is responsible for developing high-quality, innovative, fully performing software in compliance with coding standards. This individual works in partnership with cross-functional teams to ensure that software deliverables, including designs, codes, and tests, are completed in a timely manner, while remaining aligned with industry and organizational standards.

Essential Duties & Responsibilities:

• Provides support to the Engineering teams, with a high attention to detail
• Research, analyzes, and documents findings
• May influence others within the Software Engineering team through the explanation of facts, policies, and practices
• Designs, builds, and maintains large-scale production services, web applications, data pipelines, and streaming systems
• Works on systems critical to the company’s current and future operations
• Debug production issues across services and multiple levels of the stack
• Assists with the improvement of organizational engineering standards, tooling, and processes
• Participates in the testing process through test review and analysis, test witnessing, and certification of software
• Evaluates codes to ensure validity, proper structure, alignment with industry standards, and compatibility with operating systems
• Maintains an understanding of current technologies or programming practices through continuing education, reading or participation in professional conferences, workshops, and/or groups

Knowledge, Skills, and/or Abilities Required:

• Ability to work independently on projects and processes with general supervision
• Practical knowledge of the applicable work area
• Ability to situationally adapt and understand new technology/processes as per business requirements
• Knowledge of a variety of the field's concepts, practices, and procedures
• Ability to work constructively and independently under stress and pressure in a fast-paced, multi-tasking environment
• Ability to interact positively and openly with colleagues and external business contacts, with strong verbal and written communication skills
• Knowledge of programming languages and software basics
• Knowledge of relevant software development tools, including version control, build processes, debuggers, and test frameworks

 Educational/Vocational/Previous Experience Recommendations:

• Bachelor’s degree in a related field or equivalent business experience
• 5+ years of relevant experience

Working Conditions:

• On-site / Hybrid, depending on location

• 8+ years of experience in product development field.
• 2+ years of recent experience in building products on cloud.
• Strong understanding of data structures, algorithms, and designing for performance.
• Strong knowledge in OOPS with .Net, C# or relevant technologies with SQL Server or any RDBMS.
• For Fullstack roles, hands-on experience in development with either Angular, VueJS or React.
• Experience with Microservices Architecture.
• Hands-on experience in building products for Unix systems in addition to Windows
  
• Working knowledge of CI/CD pipelines and AWS/Azure cloud services
• Knowledge of asynchronous programming and WebAPI development is required
• Knowledge and awareness of cloud/ application security is a must (OWASP, PII, GDPR)
• Extensive experience in mentoring junior engineers to success
• Strong logical, analytics and problem-solving skills
• Must be able to work effectively across team boundaries
• Attention to details
• Strong oral and written communication skills

• Graduate/Master's degree in Computer Science, Engineering, or a related discipline
• Strong logical, analytics and problem-solving skills
• Must be able to work effectively across team boundaries
• Attention to details
• Ability to work independently.

About the Role 
Reporting to the Software Engineering Manager as a member of the Development team at IDC, the 
Principal Software Engineer is responsible for delivering quality and performant software and design to handle the vast array of use cases that our customers have today. 
This role is responsible for Developing Software Solutions by learning information needs, discussing with managers, studying systems flow, data usage, finding problem areas and coming up with solutions & following the software development lifecycle. 

Responsibilities:  
 Responsible for technical development of multiple projects & products  
 Working on data structures & algorithms, time & space complexity, OOPs 
 Transforming Logic to Code 
 Designing and developing UI front end Technologies. 
 Working on web application development  
 Developing products by using different technologies  
 Doing optimization of Code  
 Working on Debugging and fixing Cross Browser Compatibility issues and Optimization for web by using best practices  
 Making sure that Web applications are secure 
 DevOps transformation using Agile and SCRUM methodologies. 
 Provide recommendations for continuous improvement. 
 Assisting in the integration of technical and application components 
 Work alongside other team members & Leaders to elevate technology and consistently apply best practices. 
 Responsible for providing smart & applicable solutions for complex problems/ blockers 
 Supports and mentor junior team members by providing advice, coaching & solutions for blockers 

Qualifications, Skills & Experiences 
 
 5+ plus years’ experience in product development field with hands on experience. 
 Strong knowledge in OOPS with .Net, C# or relevant technologies with SQL Server or any RDBMS 
 Hands on experience in design and development on UI front end Technologies. 
 Good exposure to web application development using HTML 5, CSS3 ,Bootstrap, JavaScript. 
 Experience in development of Angular 4+, VueJS or React. 
 Expertise in Responsive web design, HTML5, and CSS pre-processors 
 Strong in JavaScript (object oriented concepts) & JavaScript optimization  
 Strong logical, analytics and problem-solving skills 
 Must be able to work effectively across team boundaries. 
 Attention to details 
 Ability to work independently 
 Strong oral and written communication skills 
 Working knowledge of CI/CD pipelines and AWS/Azure cloud services is essential 
 Hands on experience of building products for unix systems in addition to windows is good to have 
 Very good communicator 
 
Education: 
 Engineering graduate or higher from Tier I or Tier II colleges.  

Job Title: ORMB Developer

 About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the  British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO? 

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

Job Description:

ORMB Developer(5-8 Years)

Location: Pune

ABOUT US 

Ensono is a hybrid IT services provider that sees a world in transformation. We understand the world of business has become more complex, layered, and interdependent because we’re enabling the IT infrastructure for that transformation. Our clients are some of the most innovative and forward-thinking companies in the world and we help keep their businesses thriving. With nearly 50 years of experience, we optimize and modernize IT infrastructure by amplifying the power of mainframes and mid-range servers with the agility of cloud. Check us out at www.ensono.com. 

 Job Summary

This role supports a mission‑critical Azure PaaS environment for the client as part of a dedicated Ensono support team. The position combines senior-level Azure engineering with operational responsibility, including request-based work, incident response, networking configuration, and change governance.

The successful candidate will work closely with the client’s application teams, network teams, and operations stakeholders to deploy, support, and maintain secure, highly available Azure PaaS platforms. This is a client-facing role requiring strong communication skills, operational discipline, and the ability to work across L1–L3 support activities within a single team model.

Job Responsibilities

Azure PaaS & Platform Operations

• Act as a lead engineer within a dedicated client support pod providing Azure PaaS and networking support.
• Provide day‑to‑day operational support for Azure PaaS environments across development, test, staging, and production subscriptions.
• Handle a request‑driven workload using ServiceNow, including standard changes, minor changes, and connectivity requests.
• Deploy, configure, and support Azure PaaS services including:
• Azure App Service (ASE v3, App Service Plans, Web Apps, Function Apps, App Slots)
• Azure Front Door, Application Gateway (v2), Web Application Firewall (WAF)
• Azure Service Bus, Event Hub, Logic Apps
• Supporting platform services such as Key Vault, Azure Monitor, Application Insights, Log Analytics, and Workbooks

Networking, Security & Connectivity

• Design, implement, and troubleshoot Azure networking components, including:
• Network Security Groups (NSGs) as a primary operational responsibility
• Virtual Networks, subnets, custom DNS, and VNet peering
• User Defined Routes (UDRs) for specialized connectivity scenarios
• Application Gateway, Load Balancers, Azure Front Door, and Traffic Manager
• Connectivity between Azure PaaS services, on‑premises systems, and external services via ExpressRoute
• Support TLS/HTTPS configurations, redirect rules, and secure ingress patterns in coordination with Mayo network and security teams.
• Troubleshoot complex connectivity issues involving Azure PaaS, on‑premises networks, and approved external services.

SQL Connectivity (Reduced Platform Ownership)

• Serve as a contributor for SQL connectivity enablement, including:
• NSG rule design and validation for Azure SQL Database and Azure SQL Managed Instance
• Updating Azure SQL firewall rules when required
• Supporting provisioning and decommissioning requests for Azure SQL Managed Instances
• Note: Core SQL platform administration and operations are supported internally by the client; this role focuses on networking, access, and integration enablement rather than database administration.

Operations, Governance & Support

• Participate in incident response and on‑call rotation aligned to business‑critical production systems.
• Troubleshoot and resolve incidents across L1, L2, and L3 infrastructure and platform support layers.
• Participate in Change Advisory Board (CAB) meetings, including standard and major change reviews.
• Ensure adherence to the client's policies, security controls, architectural standards, and governance processes.
• Work with CI/CD pipelines and Infrastructure‑as‑Code (Terraform, Azure DevOps) to deploy and maintain standardized environments.
• Contribute to operational documentation, knowledge articles, and continuous improvement initiatives.
• Support audits, reviews, and compliance‑related requests when required.
• Mentor junior engineers and actively contribute to team knowledge sharing.

Mandatory Skills and Experience

• 5+ years’ experience supporting highly available, mission‑critical environments.
• 2+ years’ hands‑on experience engineering and supporting Azure platforms, with a strong focus on PaaS.
• Strong experience with Azure PaaS services (App Service, Functions, Front Door, Application Gateway, monitoring services).
• Solid understanding of Azure networking, including NSGs, TCP/IP, routing, ExpressRoute, and secure connectivity patterns.
• Experience working in a ticket‑driven operational environment (ServiceNow or equivalent).
• Experience supporting production systems with strict access controls and formal change management.
• Ability to work effectively across a blended L1–L3 support model.
• Experience with automation and IaC tools such as Terraform and Azure DevOps.
• Scripting experience in PowerShell, Python, or Bash.
• Familiarity with ITIL processes (incident, problem, and change management).
• Excellent written and verbal communication skills with a strong customer‑service mindset.

Preferred / Beneficial Experience

• Experience supporting regulated or healthcare environments.
• Exposure to containers, AKS, or modern CI/CD practices.
• Azure Associate or Professional certifications (current or in progress).
• Prior participation in CABs and formal governance forums.

Personal Attributes

• Independent, accountable, and self‑
• Comfortable balancing operational support and engineering work.
• Strong sense of ownership and customer focus.
• Desire to continually improve systems, processes, and personal

Shift timings

1:30 PM to 10:30 PM

We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, colour, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodations during the recruitment process are encouraged to contact our Talent Acquisition team to place a request.

WHO YOU ARE

As a Sr. Solutions Manager, you are an experienced people manager and senior-level solution strategist with a strong background in life and annuity operations, implementation, and enterprise technology ecosystems. You bring depth in solution definition, cross-functional collaboration, and client engagement, and you serve as a critical bridge between business needs and technical execution.

You lead a small team of Solutions Consultants/Managers, provide elevated guidance on complex solution efforts, and ensure the delivery of consistent, scalable, and client-aligned outcomes.

WHAT YOU’LL DO:

Team Leadership

• Manage and mentor a small team of Solutions Consultants or Solutions Managers, guiding their professional development, solutioning skills, and delivery quality.
• Provide coaching on requirements discovery, facilitation, documentation, and client engagement best practices.
• Support hiring, onboarding, and capability-building activities for the team.

Solution Definition & Oversight

• Lead and oversee solution scoping and requirements activities for complex clients or multi-track initiatives.
• Ensure solution approaches are aligned to Zinnia’s architecture, product capabilities, and strategic direction.
• Review and approve team-produced documentation for accuracy, clarity, and consistency.

Client Engagement

• Serve as a senior-level resource for client discussions, escalations, and alignment needs.
• Translate client business objectives into structured, feasible solution recommendations.
• Act as the voice of the customer during internal planning sessions to ensure end-to-end alignment.

Cross-Functional Collaboration

• Partner closely with Product, Technology, Operations, Finance, Compliance, and other capability areas to ensure solutions are feasible and well-integrated across functions.
• Collaborate with Sales or Pre-Sales when solutioning support is needed for strategic pursuits.
• Facilitate cross-functional planning sessions to drive alignment, manage risks, and ensure holistic outcomes.

Process & Delivery Excellence

• Ensure solutioning best practices, templates, and methodologies are followed across the team.
• Identify process gaps and workflow improvements to increase efficiency and solution quality.
• Promote consistency in requirements management, solution documentation, and internal knowledge sharing.

WHAT YOU’LL NEED

• Bachelor’s degree in Business, Information Systems, or related field; or equivalent experience.
• 10+ years of experience in business analysis, solutions consulting, implementations, or related roles within life insurance, annuities, financial services, or similar industries.
• 3+ years leading teams of consultants and managers, providing strategic guidance, performance coaching and development.
• Strong understanding of operational processes, enterprise systems, and cross-functional interdependencies.
• Demonstrated expertise in requirements gathering, solution definition, and facilitation.
• Excellent communication and presentation skills with demonstrated ability to engage with senior stakeholders.
• Strong problem-solving, analytical thinking, and decision-making skills.
• Proficiency with standard productivity and requirements tools.

BONUS POINTS

• Experience with Zinnia’s platforms, ecosystem, or implementation framework.
• Demonstrated process improvement, change management, or workflow optimization experience.
• Ability to lead teams through ambiguity and evolving client needs.

WHAT’S IN IT FOR YOU?

We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

#LI-SC1

WHAT’S IN IT FOR YOU?

We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

#LI-SC1

Challenges

Building for Scale, Rapid Iterative Development and Customer-centric Product Thinking at each step defines every day for a developer at PhonePe. Though we engineer for a 50million+ strong user base, we code with every individual user in mind. While we are quick to adopt the latest in Engineering, we care utmost for security, stability, and automation. Apply if you want to experience the best combination of passionate application development and product-driven thinking.

Roles & Responsibilities

• Managing accounts during integration
  • Working with Products, Tech team and understand different product flow
  • Attending meetings/con calls with Merchant's Tech/Business team
  • Understanding Merchant's flow, requirements and suggesting the solution to them
  • Researching, diagnosing, troubleshooting and identifying solutions to resolve the merchant integration Issue.
  • Taking ownership of customer/merchant issues reported and seeing problems through to resolution
  • Ask merchant the targeted questions to quickly understand the root of the problem
  • Understanding Tech issues involved in integration & Providing resolution
  • Automate the process to solve the merchant integration issue and merchant requirements

Skillset required

• Hands-on experience with Windows/Linux/Mac OS environments.
• Python and SQL - Required for this role
• Knowledge of any programming language (Ex: - PHP, JAVA, ASP.Net), platforms (Android, iOS).
• Ability to diagnose and troubleshoot basic technical issues and to provide step-by-step technical help
• Familiarity with remote desktop applications
• Excellent problem-solving, communication skills
• Good understanding of IT terminologies and concept

Experience – 2 to 5 years

What’s in it for you?

Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.

Opportunity To Grow Your Career
There are plenty of jobs out there. The question is whether any of them will help you grow in your career? Will you be challenged by teammates to achieve your potential? Or are they roles that will ask you to do more of what you've already mastered. At Fictiv, you'll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.

Impact In This Role

Fictiv is seeking a talented Graphic Designer who can take ideas and direction to create visual representations in digital and print media assets for Fictiv marketing, inspiring a generation of hardware product creators. Collaborating with multiple members within the marketing team, the graphic designer should be able to take written or spoken ideas and convert them into a design that connects with our target audience and in line with Fictiv’s brand guidelines. The ideal candidate will have expert knowledge of industry-standard design programs, including Figma, and be skilled in producing assets for a wide variety of marketing needs.

You will report to the Creative Director.

What You’ll Be Doing

• Collaborate, brainstorm, and execute creative assets on a wide range of print and digital collateral in support of marketing activities across Fictiv’s website, social media pages, display ads, emails, sales presentations, content marketing, PR announcements, swag, printed booklets, and more.
• Translate direction into high-quality design within an established brand identity or campaign design.
• Follow processes for organizing and uploading design assets for all project materials.
• Work with our web developer to ensure web assets are implemented as intended.
• Manage tasks and deadlines within Asana and/or Jira, meeting deadlines in a fast-paced environment.

Desired Traits

• Capable of applying a cohesive creative vision across a variety of visual media.
• Good written and verbal communication skills to align stakeholders and producers on creative ideas and visual concepts.
• Desire to experiment with ideas and iterate quickly and collaborate with a fast-paced marketing team.
• Ability to attend a weekly check-in meeting conducted during US hours.

Interested in learning more?  We look forward to hearing from you soon.

About the Role

As an Site Reliability Engineer II, you will join our growing global SRE team supporting the Veeam Data Cloud. This is an early-career opportunity ideal for someone with a strong technical foundation who is eager to grow their experience in cloud infrastructure, observability, and modern reliability practices.

You will work closely with senior engineers, learning how to support production systems, automate operations, and improve service availability. With mentorship and hands-on project work, you will gain exposure to the full SRE lifecycle, from incident response to systems design.

What You’ll Do

Foundations of Reliability Engineering

• Assist in implementing and maintaining observability tooling including metrics, logs, and traces.

• Contribute to monitoring, alerting, and on-call documentation.

• Support development and maintenance of deployment and CI/CD pipelines.

Learning Through Experience

• Shadow senior engineers during incident response and participate in post-incident reviews.

• Work on scoped automation tasks to reduce toil and improve team efficiency.

• Document processes and contribute to internal runbooks and playbooks.

• Respond to customer support escalations

Team Collaboration

• Engage in technical discussions and design reviews to learn and contribute.

• Participate in sprint planning and retrospectives.

• Ask questions, seek feedback, and embrace a continuous learning mindset.

What You’ll Bring

• 3+ years of professional experience in software or systems engineering.

• Demonstrated interest in infrastructure, automation, or cloud systems.

• Familiarity with at least one programming language (e.g., Python, Go, JavaScript).

• Foundational knowledge of Linux, networking, and cloud fundamentals.

• Strong desire to learn and collaborate in a fast-paced engineering environment.

Bonus Skills

• Exposure to public cloud services (e.g., Azure, AWS, GCP).

• Academic projects or internships involving monitoring, automation, or distributed systems.

What You’ll Get 

• 18 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical coverage for you and up to four dependents
• Life, accident, and disability insurance with enhanced coverage
• Annual flexible wellbeing allowance for physical and mental wellness
• Free confidential counselling and coaching via Employee Assistance Program (EAP), including legal and financial advice
• Meal, fuel, and transportation benefits based on work arrangement
• Daycare reimbursement and safe cab facility for eligible employees
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

Please note: If the applicant is permanently located outside India, Veeam reserves the right to decline the application.

#LI-PS1

Job Title: Full stack developer - Bangalore and Gurgaon

About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the  British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

Location - Bangalore, Pune, Gurugram

Experience - 5 to 8 Years

Skills and Qualifications:

About the Job: Mobile Application & Web Developer Detail-oriented and innovative Mobile Application & Light Web Developer with extensive experience building, optimizing, and supporting cross-platform native and hybrid apps and light web solutions. Proven ability to leverage modern frameworks for intuitive user experiences, integrate with critical APIs and backend services, and collaborate within agile teams. Passionate about delivering secure, customer-focused mobile and web experiences. Skills & Technologies

• Mobile: React, Angular, Ionic, Capacitor, Cordova, Typescript/JavaScript • (Swift (iOS), Kotlin (Android)) • Web: React, Angular, TypeScript, JavaScript (ES6+), Material UI, Redux • Testing & CI/CD: Jest, Jasmine, Karma, CodeMagic, AppFlow, GitLab Pipeline • Cloud & APIs: Firebase, AWS, RESTful APIs, GraphQL, MongoDB, SQL, Redis • Other: CSS3, SASS, HTML5, PWA, Offline-first/Local Storage, UI/UX Design • Workflow: Agile/Scrum, Remote collaboration, Unit testing, Code reviews

Technical Proficiencies Category || Technologies / Tools Mobile Dev || React, Ionic, Capacitor, Cordova, Swift, Kotlin Web Dev || React, Angular, TypeScript, UI Libraries (Material, Tailwind) APIs/Cloud || RESTful APIs, GraphQL, Firebase, AWS Testing/CI || Jest, Jasmine, GitHub Actions

If you are keen to join us, you will be part of an organization that values your contributions, recognizes your potential, and provides ample opportunities for growth. For more information, visit www.capco.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Location Details: Pune, Hybrid

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time, others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely

This is a hybrid position. You’ll divide your time between working remotely from your home and an office, so you should live within commuting distance. Hybrid teams may work in-office as much as a few times a week or as little as once a month or quarter, as decided by leadership. The hiring manager can share more about what hybrid work might look like for this team

Join Our Team...

The Principal Product Manager role involves managing the device fleet management platform that underpins GoDaddy's terminal and point-of-sale ecosystem. In this crucial job, you will handle portals and interfaces to enable scalable device operations for banking partners and ISV integrations covering thousands of devices in the field. Additionally, you will be the primary strategic contact for partner requirements, converting complex needs into actionable product plans and ensuring smooth operations at scale

The fleet management platform serves as the operational foundation that keeps thousands of payment devices functioning efficiently in the field. Your efforts have a direct effect on merchant uptime, partner happiness, and operational expenses. You'll help GoDaddy expand device operations efficiently while fulfilling partner commitments that support business growth. This is a high-visibility role where your work directly affects strategic partner relationships and the dependability of commerce experiences for merchants worldwide

This role sits at the critical intersection of product, partnerships, and operations—requiring both strategic vision and execution excellence. Join us and make an impact!

What you'll get to do...

Responsibility for Fleet Management Platform

• Product Strategy & Roadmap: Define and complete the long-term vision and quarterly roadmap for our Fleet Management Platform, balancing partner needs, operational requirements, and technical debt
• End-to-End Product Management: Own all aspects of the product surface including features, user experience, performance, reliability, and scalability
• User Experience: Build intuitive interfaces for internal operations teams, partner support personnel, and technical administrators managing device fleets at scale
• Platform Reliability: Ensure platform uptime, performance SLAs, and robust error handling to support mission-critical device management operations
• Diagnostic & Troubleshooting Tools: Build comprehensive diagnostic capabilities enabling rapid identification and resolution of device, connectivity, and software issues across the fleet

Partner Requirements Management

• Primary Partner Interface: Act as the chief product liaison for our Banking/ISV partners concerning device-adjacent product requirements.
• Requirements Intake & Discovery: Lead intake process for initiatives driven by collaboration, conducting detailed discovery to understand business context, technical constraints, and success criteria
• Collaborator Translation: Convert partner business needs into well-defined product requirements, user stories, and technical specifications.
• Partner Relationship Management: Build positive relationships with key partners, establishing trust as a reliable product partner who delivers on commitments
• Strategic Alignment: Ensure partner requests align with broader platform strategy, negotiate scope and timelines, and manage partner expectations throughout delivery

Your experience should include...

• 8+ years of product management experience in B2B SaaS, FinTech, payments hardware, POS systems, or terminal management, with a proven track record managing hardware/device ecosystems at scale
• Strong program management skills with experience coordinating complex, cross-functional initiatives, including RAID management, release planning, and go-to-market execution
• Direct partner and client-facing experience, serving as the primary product interface for enterprise partners or banking clients, with the ability to manage complex integration processes
• Ability to translate ambiguous business requirements into clear product specifications, with strong analytical skills in defining, tracking, and reporting on operational metrics
• Deep knowledge of the payments industry, including certifications, compliance requirements, and partner integration processes
• Familiarity with telemetry systems, logging infrastructure, and operational monitoring tools to support platform health and device ecosystem management

You might also have...

• Bachelor's degree in computer science, Engineering, Business, or related field, or equivalent experience
• Experience with fleet management platforms, MDM (Mobile Device Management), or remote device administration
• Technical background with understanding of architecture and system development, REST APIs, cloud infrastructure, and device SDKs
• Experience with Agile/Scrum methodologies and product management tools (Jira, Confluence, etc.)

We've got your back...  We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way

We encourage you to apply even if your experience or skillset doesn’t align perfectly with every requirement. We value a wide range of backgrounds and transferable skills, and we are excited to support learning and growth

About us...  GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to myrecruiter@godaddy.com

GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies

Location Details: Pune, India 

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​

This is a hybrid position. You’ll divide your time between working remotely from your home and an office, so you should live within commuting distance. Hybrid teams may work in-office as much as a few times a week or as little as once a month or quarter, as decided by leadership. The hiring manager can share more about what hybrid work might look like for this team.

What you'll get to do...

• Partner with business leaders to understand financial needs and align strategies with organisational goals.
• Develop and implement financial models and forecasts to evaluate performance, identify trends, and predict outcomes.
• Analyse financial data and deliver clear, actionable reports and presentations to senior management.
• Drive budgeting and forecasting processes, ensuring accuracy and alignment with business objectives.
• Identify risks and opportunities, recommend mitigation strategies, and support new financial systems and process improvements.

Your experience should include...

• 4+ years of finance experience in a global organisation, including financial modeling, forecasting, and analysis.
• Advanced technical skills in Excel and Power BI; familiarity with Adaptive Planning, Workday, and QuickSight is a plus.
• Expertise in financial modeling and forecasting techniques with a focus on accuracy and insight.
• Proven collaboration experience across regions, teams, and external partners to drive performance and solve problems.

You might also have...

• A Bachelor’s or master’s degree in Finance or Accounting or equivalent experience
• Professional certification such as CFA, CA or MBA in Finance

We've got your back...  We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

We encourage you to apply even if your experience or skillset doesn’t align perfectly with every requirement. We value a wide range of backgrounds and transferable skills, and we are excited to support learning and growth.

About us...  GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to myrecruiter@godaddy.com. 

GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.

Location Details: India, Remote

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely

This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings

Join Our team... 

Join our team at GoDaddy, the largest services platform for entrepreneurs worldwide. We empower over 21 million customers globally by providing essential tools and assistance to help them thrive online

As a Senior Network Engineer, you will be a key member of our Network Operations Team, working alongside world-class engineers to operate and evolve GoDaddy’s global network infrastructure. This role is ideal for a self-motivated professional who thrives in a fast-paced environment, enjoys solving complex problems, and is passionate about driving operational excellence and innovation

What you'll get to do...

• Deploy, configure, and support a multi-vendor network infrastructure in data centers, large enterprise campus environments, and corporate sites globally (routers, switches, firewalls, hardware load-balancers)
• Provide Tier 2/3 troubleshooting support for complex hosting and enterprise network environments, independently analyzing and resolving diverse technical challenges
• Participate in an after-hours on-call rotation, responding to network events, incident investigations, and remediation efforts 
• Collaborate with Network and Security Architects, Software Developers, Server and Platform Engineers, and Data Center Operations to deliver robust network solutions
• Contribute to the development and improvement of processes, procedures, and network design standards to enhance team efficiency and network availability
• Mentor and support junior engineers, sharing knowledge and best practices
• Participate in architectural reviews and provide feedback to ensure operational reliability

Your experience should include...

• 4+ years of experience as a Network Engineer
• Experience with OSPF, BGP, MPLS, and related routing/switching protocols in carrier and hosting environments
• Knowledge of different OS IOS, IOS-XR, and NX-OS; Cisco Catalyst & Nexus switches, Arista data center switches, and Juniper routers/firewalls
• Proficiency with network management/monitoring tools (e.g., SNMP, gNMI, RANCID, ElasticSearch, SelectorAI)
• Experience with scripting or programming languages (Python preferred) and version control systems (e.g., GIT , API integrations, shell commands and directory structure, Familiarity with IDEs like Visual Studio Code or similar

You might also have...

• CCNP or JNCIS certification or equivalent experience preferred
• Networks with senior internal and external personnel in own area of expertise
• Routinely uses version control and scripting to automate tasks and improve team velocity

We've got your back...  We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way.

We encourage you to apply even if your experience or skillset doesn’t align perfectly with every requirement. We value a wide range of backgrounds and transferable skills, and we are excited to support learning and growth.

About us...  GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to myrecruiter@godaddy.com

GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies

About the Team :

As an Engineering Manager for the CPD Pune team, you will lead multiple teams of Software Engineers (SEs) to provide long-term stability and last-mile delight to our customers.

Rubrik EM's are first and foremost accomplished engineers and passionate leaders who are obsessed with building strong teams. As we drive forward for the success of our customers, you will hold the team accountable to improve the product quality and maintain stability while delivering on the Product roadmap. You will champion the Customer and establish a culture of customer centricity. You will partner with various stakeholders, including but not limited to Product, Support org, and other engineering teams, to continuously raise the bar for Rubrik products.

You will be in high demand, and this role requires a strong leader who brings empathy and creates engagement while maintaining high quality. You are expected to provide structure to prioritize work that has the biggest impact on Rubrik’s customers.

About Role :

As a manager for this team, you will be responsible for -

1. Bootstrap the team(s) where necessary by effectively contributing towards hiring strong engineers.
2. Lead the team as a role model, with technical and operational involvement on the ground.
3. You are expected to build a high-performing team, creating a culture of excellence in a fast-paced environment.
4. Interact with customers and/or the support organization to troubleshoot issues and provide clarity on its impact.
5. Work with the PM and other stakeholders to plan the roadmap and own feature delivery end-to-end.
6. Champion an atmosphere of continuous improvement with a metrics-driven culture. You are expected to drive initiatives to improve metrics such as MTTR and CFDs (Customer found defects).
7. Work closely with engineering leaders to drive the roadmap of quality improvements, fixes, tooling, and documentation.
8. Project planning and prioritization - Be able to drive the roadmap while providing support to incoming operational work.
9. Help employees grow through career development, coaching, and mentoring while guiding senior contributors to maximize their potential. You are expected to bring clarity on their respective goals and provide consistent feedback.

About You

• Accomplished engineer with a proven track record of solving complex problems and handling large-scale projects of large in distributed systems - preferably in the domains of storage, data protection, and security.
• BE CS or equivalent with 11+ years of industry experience, of which 2+ years is in Engineering Management
• Prior experience in hiring and developing teams is desired.
• Strong written and verbal communication skills.
• Experience in delivering enterprise products, with high quality standards, and resolving technical issues of a large customer base.
• Background in dealing with hot customer escalations - being able to work with your team to quickly turn around the situation. Leading from the front.

The Role

Lead the maturation of Securly's content classification system — building the ML infrastructure that determines, at scale, whether web content is appropriate for K-12 students, and establishing the rigorous evaluation framework that product and leadership teams depend on.

This is applied ML with direct student safety impact — not research. You will lead a significant uplift of Securly's classification models: refactoring binary models to proper multiclass classification, building labeled evaluation datasets, and producing standardized model cards with per-category precision, recall, F1, and confusion matrix analysis.

At L5, you are the technical leader of the data science function for content safety. You will define the evaluation methodology the team follows, set the standard for what a model card must contain before a model ships, mentor the team on applied ML rigor, and serve as the interface between data science and engineering on production integration constraints.

What It Means to Be L5 at Securly

L5 at Securly is a Staff Engineer. You are the technical owner, not just an implementer.

• Drive technical direction for your initiative end-to-end: from architecture to production, with minimal oversight from your engineering manager.
• Identify and resolve ambiguity in requirements, system boundaries, and design tradeoffs without waiting for a fully-formed spec.
• Mentor L3/L4 engineers on the team: code reviews, design feedback, pairing, and raising the bar for what production-quality work looks like.
• Partner with your L6 technical lead and the Distinguished Engineer on architectural decisions, surfacing tradeoffs clearly rather than deferring them upward.
• Contribute to cross-team engineering standards: you are expected to influence practices beyond your immediate squad.
• Translate technical context into clear written artifacts that non-engineers (PM, Support, Leadership) can act on.
• Participate in on-call rotation and own the full incident lifecycle for your system: detection, diagnosis, resolution, and retrospective.

What You'll Do

• Define the evaluation methodology for content classification at Securly: establish what a model card must contain and hold every model release to that standard before it ships.
• Lead the multiclass refactor of Securly's content classification models: redesign binary models to handle multi-label, multi-class content categories (Adult Content, Violence, Self-Harm, Social Media, and others).
• Build and maintain labeled evaluation datasets with robust annotation workflows; address class imbalance and label noise systematically; document dataset curation decisions in a versioned data card.
• Connect offline evaluation to production monitoring — surface classification drift and error patterns before they become customer-facing issues.
• Investigate and resolve misclassification errors: false positives (over-blocking) and false negatives (under-blocking); produce written root cause analyses.
• Build and maintain training data pipelines: ingestion, cleaning, labeling, and versioning at scale.
• Mentor the existing AI team on evaluation methodology, model development practices, and data science communication rigor.
• Communicate precision/recall tradeoffs to product managers and engineers; produce executive-level summaries of classification quality for leadership.
• Collaborate with engineering to integrate model outputs into the production filtering stack with appropriate latency and reliability constraints.
• Research and prototype improvements: feature representations, model architectures, active learning for label efficiency, domain adaptation for emerging content categories.

Skills & Requirements

Who You Are

• You have shipped ML models to production and lived with the consequences — you know what model drift looks like and how to catch it before it becomes a customer issue.
• You treat evaluation as a first-class engineering artifact. A model without a model card is not finished — and you set and enforce that standard for the team.
• You define the methodology, not just apply it. You produce the evaluation framework that other data scientists use, and you hold them to it.
• You can communicate precision/recall tradeoffs to a product manager and to a senior engineer in the same conversation, calibrated to each audience.
• You are energized by problems with real stakes: a false negative in Self-Harm classification is not an acceptable error rate.
• You mentor by example and by expectation: your code, your analysis, and your documentation set the standard.

About Securly

Benefits

The Role

The Senior Data Scientist will lead the maturation of Securly's content classification system — building the ML infrastructure that determines, at scale, whether web content is appropriate for K-12 students, and establishing the rigorous evaluation framework that product and leadership teams depend on.

This is applied ML with direct student safety impact — not research. You will lead a significant uplift of Securly's classification models: refactoring binary models to proper multiclass classification, building labeled evaluation datasets, and producing standardized model cards with per-category precision, recall, F1, and confusion matrix analysis.

At L5, you are the technical leader of the data science function for content safety. You will define the evaluation methodology the team follows, set the standard for what a model card must contain before a model ships, mentor the team on applied ML rigor, and serve as the interface between data science and engineering on production integration constraints.

What It Means to Be L5 at Securly

L5 at Securly is a Staff Engineer. You are the technical owner, not just an implementer.

• Drive technical direction for your initiative end-to-end: from architecture to production, with minimal oversight from your engineering manager.
• Identify and resolve ambiguity in requirements, system boundaries, and design tradeoffs without waiting for a fully-formed spec.
• Mentor L3/L4 engineers on the team: code reviews, design feedback, pairing, and raising the bar for what production-quality work looks like.
• Partner with your L6 technical lead and the Distinguished Engineer on architectural decisions, surfacing tradeoffs clearly rather than deferring them upward.
• Contribute to cross-team engineering standards: you are expected to influence practices beyond your immediate squad.
• Translate technical context into clear written artifacts that non-engineers (PM, Support, Leadership) can act on.
• Participate in on-call rotation and own the full incident lifecycle for your system: detection, diagnosis, resolution, and retrospective.

What You'll Do

• Define the evaluation methodology for content classification at Securly: establish what a model card must contain and hold every model release to that standard before it ships.
• Lead the multiclass refactor of Securly's content classification models: redesign binary models to handle multi-label, multi-class content categories (Adult Content, Violence, Self-Harm, Social Media, and others).
• Build and maintain labeled evaluation datasets with robust annotation workflows; address class imbalance and label noise systematically; document dataset curation decisions in a versioned data card.
• Connect offline evaluation to production monitoring — surface classification drift and error patterns before they become customer-facing issues.
• Investigate and resolve misclassification errors: false positives (over-blocking) and false negatives (under-blocking); produce written root cause analyses.
• Build and maintain training data pipelines: ingestion, cleaning, labeling, and versioning at scale.
• Mentor the existing AI team on evaluation methodology, model development practices, and data science communication rigor.
• Communicate precision/recall tradeoffs to product managers and engineers; produce executive-level summaries of classification quality for leadership.
• Collaborate with engineering to integrate model outputs into the production filtering stack with appropriate latency and reliability constraints.
• Research and prototype improvements: feature representations, model architectures, active learning for label efficiency, domain adaptation for emerging content categories.

Skills & Requirements

Who You Are

• You have shipped ML models to production and lived with the consequences — you know what model drift looks like and how to catch it before it becomes a customer issue.
• You treat evaluation as a first-class engineering artifact. A model without a model card is not finished — and you set and enforce that standard for the team.
• You define the methodology, not just apply it. You produce the evaluation framework that other data scientists use, and you hold them to it.
• You can communicate precision/recall tradeoffs to a product manager and to a senior engineer in the same conversation, calibrated to each audience.
• You are energized by problems with real stakes: a false negative in Self-Harm classification is not an acceptable error rate.
• You mentor by example and by expectation: your code, your analysis, and your documentation set the standard.

About Securly

Benefits

About HG Insights

HG Insights delivers AI-powered Revenue Growth Intelligence solutions that modernize GTM strategy and activation, enabling B2B companies to prioritize, target, engage, and convert the best opportunities faster. Our platform’s analytics and agents turn deep market, account, technology, spend, intent, and customer data into actionable insights and automated workflows that accelerate pipeline and enhance predictability. That’s why 95% of Fortune 1000 B2B tech companies and all major hyperscalers rely on HG Insights to grow revenue, boost efficiency, and improve retention.

Role Overview

We are looking for a Marketing Operations Specialist to own and optimize end-to-end campaign execution across our marketing tech stack, with a strong focus on Marketo and Salesforce. This role sits at the intersection of marketing, sales, and RevOps, ensuring campaigns are executed accurately, data flows seamlessly, and reporting reflects true performance.

You will be responsible for managing campaign builds, ensuring data integrity, enabling scalable processes, and delivering actionable insights through reporting.

Key Responsibilities

Campaign Execution & Setup

• Build and execute marketing campaigns in MAP (emails, nurtures, landing pages, forms, programs)
• Manage end-to-end campaign lifecycle from setup to launch and QA
• Ensure correct program structures, naming conventions, and tagging for scalability
• Coordinate with stakeholders to translate campaign requirements into execution

CRM & System Management

• Manage sync and alignment between Marketo and Salesforce
• Set up and maintain Salesforce campaigns, program statuses, and attribution models
• Ensure lead lifecycle stages and campaign flows are correctly implemented

Data Management & Governance

• Maintain data hygiene, deduplication, and standardization processes
• Manage lead routing, scoring, and segmentation logic
• Ensure compliance with data policies and best practices

Reporting & Analytics

• Build and maintain campaign performance reports and dashboards
• Track key metrics such as MQLs, pipeline contribution, and conversion rates
• Align reporting with defined frameworks (Marketing Sourced vs Influenced, etc.)
• Identify gaps and recommend improvements based on data insights

Marketing Tech Stack Ownership

• Work across the broader martech ecosystem (e.g., enrichment tools, webinar platforms, analytics tools)
• Support integrations and troubleshoot system issues
• Continuously optimize processes to improve efficiency and scalability

Process Optimization & QA

• Establish and enforce QA processes for campaign execution
• Improve workflows to reduce manual effort and turnaround time
• Document processes and maintain operational playbooks

Required Skills & Experience

• 3–6+ years in Marketing Operations or related role
• Hands-on expertise in Marketo and Salesforce
• Strong understanding of lead lifecycle management, scoring, and routing
• Experience with campaign execution across email and digital channels
• Proficiency in reporting and dashboard creation
• Strong attention to detail and structured approach to execution

Preferred Skills

• Experience working in B2B SaaS or data-driven organizations
• Exposure to additional tools (ZoomInfo, 6sense, webinar platforms, etc.)
• Basic understanding of APIs, integrations, or data flows
• Bonus skill: SQL or advanced data handling

What Success Looks Like

• Accurate and timely campaign execution with minimal errors
• Clean, reliable data across MAP and CRM
• Clear visibility into marketing performance and pipeline impact
• Scalable processes that improve speed, QA, and operational efficiency

Why HG Insights

• Own end-to-end campaign execution with direct impact on pipeline and revenue
• Build expertise in martech and scalable marketing systems
• Collaborate cross-functionally to drive data-led GTM decisions
• Enjoy a holistic compensation package that rewards performance and potential, encompassing competitive salary, incentives (bonus and equity), comprehensive benefits, and career development.
• A “Plan, Do, Check, Act” environment that embraces remote work while empowering ingenuity, collaboration, ownership, and achievement.

About the team:

The Technical Program Management team is responsible for planning, management and execution of several major technical programs per year for the Engineering organization across the entire portfolio of cloud data management products. This team owns and manages multiple concurrent, and often conflicting, priorities; achieving results through logic, communication, business judgment and personal relationships; and ultimately delivering products of the highest quality. 

About the role:

Rubrik is currently seeking an experienced Technical Program Manager (TPM) to join our dynamic Engineering Program Management organization. This role will be based in Pune and will report directly to the Sr. Director of Technical Program Management.

We are looking for a TPM who thrives in a fast-paced, dynamic environment and possesses strong technical acumen. Your ability to drive outcomes will be highly valued, encompassing the creation and maintenance of project momentum, decisive action, obstacle removal, risk management, minimizing delays, proactive communication, and timely delivery of features and products.

What you'll Do

As a TPM your ultimate goal will be to deliver products of the highest quality. Additionally, you will:

• Be responsible for planning, managing, and executing several major technical programs and initiatives each year for our Engineering Organization across our Product portfolio. 
• Collaborate with Engineering and Product Leadership and functions such as Engineering, Product Management, Customer Support etc. to prioritize, plan, and deliver new features and products to the market. 
• Lead cross-functional teams, ensuring alignment and effective program execution (conduct cross-functional stand-ups / scrum of scrums).  This will involve feature prioritization, planning, milestone tracking, risk management, risk mitigation, metrics & status reporting, escalations (when needed), beta programs etc.
• Oversee the management of product releases, release metrics & release processes
• Create & optimize processes based on learnings to ensure predictable, consistent, and top-quality execution.
• Define metrics and success criteria for programs & monitor them through the Product Development Life Cycle.
• To succeed in this role, you must be adept at juggling multiple concurrent priorities, often with conflicting requirements. You will achieve results through logical thinking, effective communication, sound business judgment, and the ability to influence outcomes without direct authority. 

Experience and qualifications you'll need:

The qualifications and skills required for the role include:

• A Bachelor's degree or higher in engineering or a related technical field.
• A minimum of 7 years of experience in engineering program or project management.
• Proven track record of leading and executing large projects or initiatives within a complex and fast-paced organizational environment.
• Strong knowledge of Agile product development and experience working closely with cross-functional teams to deliver features to the market on time and with high quality.
• Thorough understanding of Product Development Life cycle, software release cycles, processes, metrics & tools. Capable of managing feature delivery processes and driving process improvements, reviewing metrics to enhance efficiency & driving OKRs.
• Detail-oriented mindset with the ability to comprehend the broader context of complex problems. Proficient in problem-solving techniques to prioritize tasks and manage obstacles and risks.
• Excellent verbal and written communication skills.

Preferred experience:

• Experience in release management, particularly in SaaS and On-Premises environments is advantageous

#LI-PM2

Location : Pune
About Team & About Role:

As a Senior Software Engineer (SSE) in the Continuous Product Development (CPD) team, you will play a key role in leading team(s) towards owning the roadmap, providing long-term stability, and providing delight to our enterprise customers. You will work closely with leadership and multiple stakeholders from other engineering teams, the Product and Support organizations. 

You will be working across Rubrik releases on our on-premise data backup & SAAS offering. You are expected to develop a strong understanding of our product and engineering architecture, such as our distributed job framework, data lifecycle management, filesystem, and metadata store. 

We are seeking a highly skilled senior engineer to join our team. You will be responsible for developing and maintaining high-performance software applications. You should have strong programming and troubleshooting skills, excellent design skills, and an understanding of distributed systems. You should be able to work independently and as part of a team. Having an understanding of the storage domain will be preferred, but is not necessary. 

Rubrik SSEs are self-starters, driven, and can manage themselves. We believe in giving engineers responsibility, not tasks. Our goal is to motivate and challenge you to do your best work by empowering you to make your own decisions.  To do that, we have a very transparent structure and give people freedom to exercise their judgment, even in critical scenarios. This develops more capable engineers and keeps everyone engaged and happy, ultimately leading to customer delight. 

Location : Pune
About Team & About Role:

As a Software Engineer(SE) in the Continuous Product Delivery (CPD) team, you will play a key role in providing long term stability and last mile delight to our customers. You will work closely with the core engineering team, product and support org. 

You will be working across Rubrik releases on our on-premise data backup & management offering. You are expected to develop a strong understanding of our product and engineering architecture, such as our distributed job framework, data lifecycle management, filesystem and metadata store. 

We are seeking a highly skilled C++ developer with some familiarity with Python and/or Scala to join our team. As a C++ Developer, you will be responsible for developing and maintaining high-performance software applications using C++ programming language. You should have strong programming and troubleshooting skills, excellent design skills, and understanding of distributed systems. The successful candidate will preferably have a good understanding of the storage domain and be able to work independently and as part of a team.

Rubrik CPD - SEs are self-starters, driven and can manage themselves. We believe in giving engineers responsibility, not tasks. Our goal is to motivate and challenge you to do your best work by empowering you to make your own decisions.  To do that, we have a very transparent structure and give people freedom to exercise their judgement, even in critical scenarios. This develops more capable engineers and keeps everyone engaged and happy, ultimately leading to customer delight. 

PROCUREMENT LEAD

(Pune - India)

Created in 2000, Ivalua is a leading global provider of cloud-based procurement solutions.

COMPANY OVERVIEW

At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionises supply chain sustainability and resiliency to unlock the power of supplier collaboration. 

We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities. 

Learn more at www.ivalua.com. Follow us on LinkedIn 

THE OPPORTUNITY

CONTEXT: 

The Professional Services Team’s mission is to successfully deliver our unique and configurable solution to customers and support our Partner community with high quality standards and strong commitment to excellence and efficiency. Our team of nearly twenty experts  is very hands-on with a strong mindset of problem solving while also having the ability to think of the implementation holistically and provide solutions that solve the customer’s long-term challenges.

ROLE:

Are you passionate about driving innovation and ensuring the successful deployment of cutting-edge solutions? Join our dynamic team as a Procurement Lead and play a pivotal role in shaping the future of our clients' procurement ecosystems. In this role, you will collaborate closely with customers, partners, and product team to map complex procurement workflows, optimize functional solutions, and drive continuous improvement. Your functional expertise will be instrumental in enhancing our customers' spend management strategies and ensuring long-term customer success.

WHAT YOU WILL DO WITH US

• Lead end-to-end implementations of functional workstreams (Procure-to-Pay, Sourcing to Contracts, Supplier Relationship Management) from the start to production delivery.
• Deploy our agentic AI solutions by leveraging your deep procurement domain expertise and natural language (prompting and functional logic) to tailor AI behaviors specifically to the customer’s unique business context.
• Actively work with the Solution Architect in the Design phase by sharing with the Customer or Partner leading practices, demonstrating the product, conducting fit-gap analysis, and taking full functional ownership of the design document.
• Actively work alongside Solution Architects by sharing leading practices with the Customer or Partner, demonstrating the product, and taking full functional ownership of the design document.
• Support partners during the implementation by providing feedback on the design and performing configuration reviews during the implementations.
• Oversee and contribute to the Delivery and Deployment plan and ultimately guarantee successful deployment to Production.
• Configure the solution and coordinate the effort with other team members to guarantee project milestones are met.
• Incorporate customer feedback to assess and enhance product features.
• Ensure PMO (Project Management Office) activities and support change management initiatives to drive end-user adoption.

YOUR PROFILE

If you have the below experience and strengths this role could be for you:

Skills and Experience:

• Minimum 5 years of functional experience in procurement, SRM, Supply Chain
• Prior experience with software and Software as a Service (SaaS) implementation projects is a plus.
• Proven experience driving digital transformation using leading cloud procurement platforms, with a strong aptitude for leveraging natural language to guide AI/automation tools.
• Experience in managing client & partners relationships, leading workshops, and acting as a trusted business advisor.
• Deep functional knowledge of Source-to-Pay (S2P) lifecycles combined with excellent Project Management skills.
• Relevant procurement or project management certifications (e.g., CIPS, CPSM, PMP) are highly preferred.

Soft Skills :

• Excellent interpersonal and communication skills, with the ability to inspire clients during workshops and build strong, collaborative partnerships
• Ability to work in a fast-paced agile environment and work in close collaboration with clients and partners.
• Self-driven, results oriented, autonomous and flexible
• Ability to mentor peers on procurement and spend management processes.
• You will go through Ivalua’s certification process to learn the Product.
• An excellent command of English
• BS/BA degree in Procurement, Computer science, or a closely related field or foreign equivalent.

WHAT HAPPENS NEXT

If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today! 

Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you! 

Our recruitment process is designed to assess your competencies through a series of personalised interviews with internal stakeholders relevant to the role. 

Interviews will be conducted virtually via video or on-site with face-to-face meetings.

LIFE AT IVALUA

• Hybrid working model (3 days in the office per week),
• We're a team dedicated to pushing the boundaries of product innovation and technology,
• Sustainable Growth, Privately Held,
• A stable and cash-flow positive Company since 10 years,
• Snacks and weekly lunches in the office,
• Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity,
• Unlock and unleash your full professional potential with our exceptional training and career development program,
• Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued,
• Regular social events, competitive outings, team running events, and musical activities,
• Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua) :

Powered by People - Powered by You!

United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. 

Experience life at Ivalua - check out our captivating video! Gain insight into our unique company culture and get a glimpse of what it's like to work with us.

#LI-DK1

So, what’s the role all about?

The DevOps Engineer works as an integrated part of a software engineering team with specific focus on facilitating and building automated pipelines for continuous delivery of the team's deliverables with guaranteed production-level quality and supportability.

How will you make an impact?  

• Manage large scale cluster environments residing on AWS/On prem Windows servers.
• Perform high-level, day-to-day operational maintenance, support, and upgrades for the existing infrastructure.
• Research and recommend innovative solutions, and where possible, automate key administration tasks.
• Provide guidance in the creation and modification of standards and procedures
• Create topics, setup redundancy cluster, deploy management / monitoring tools, alerts.
• Provide technical expertise and guidance to the team.

Have you got what it takes?

• Proven expertise in managing .NET applications and Windows Server environments.
• Expertise in automation through Python or PowerShell is a must.
• Hands-on experience with AWS, CI/CD pipelines using Jenkins and GitHub Actions.
• Solid experience in setting up and maintaining high-availability clusters, including providing 24/7 support.
• Proficient in automation and configuration management using Ansible.
• Strong understanding of security best practices, performance optimization, and disaster recovery planning.
• Familiarity with Team Foundation Server (TFS) and SQL Server is a plus.
• Experience with Prometheus and Grafana for monitoring and observability.

 What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 9025

Reporting into: Tech Manager, CX

Role Type: Individual Contributor

Overview: 

The Insights product is a new offering for Guidepoint's Institutional investment and corporate clients, which offers teleconferences, surveys, and in-person events. The teleconferences live in a transcript library portal, which covers a wide of industries/topics that enable our clients to make informed decisions. All content features experts from Guidepoint’s proprietary global network and is conceptualized and hosted by former investment professionals (i.e., private equity/hedge fund), sell-side equity research analysts, and industry professionals. Visit the Insights team biographies at https://www.guidepoint.com/insights/#team. 

Work Location: Pune - Remote

What You’ll Do:

• Work closely with the Healthcare Insights team to execute teleconferences that will cover the Pharma/Medtech or similar subsectors within Healthcare Industry
• Partner closely with the Insights team to manage and execute teleconferences across key healthcare sectors, including therapeutics, medtech, and services.
• Proactively monitor the pipeline of upcoming call topics, identify relevant experts within the internal network, engage them through automated outreach tools and direct calls as needed, and coordinate with internal stakeholders to schedule teleconferences on time.
• Communicate with potential experts via phone to address inquiries and verify their credentials.
• Develop effective screening criteria to assess subject-matter expertise; review expert responses to screening questions to confirm adequate knowledge.
• Oversee scheduling and logistics by finalizing call details directly with experts.
• Leverage email, phone, LinkedIn, and other outreach channels to recruit new Advisors to the Guidepoint network and respond to their questions or credential-related needs.
• A background in the healthcare industry is required for this role.

What You Have: 

• Bachelor's degree or higher in Biology or Life Scieneces with strong academic record is required
• 1 - 2 years of work experience in pre-sales/ sales/ client service/ customer support/ BPO/ lead generation or healthcare / medical oriented fields

What We Offer: 

• Competitive compensation 
• Employee medical coverage 
• Central office location (Mumbai - Kurla) 
• Entrepreneurial environment, autonomy, and fast decisions 
• Casual work environment 
• Meritocracy-based culture 

About Guidepoint: 

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. 

Backed by a network of nearly 1.75 million experts, and Guidepoint’s 1,600 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. 

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

#LI-VD1

#LI-Hybrid

Purpose of the role:

The Platform Operations Engineer is responsible for maintaining the security, stability, and performance of Pico’s internal infrastructure and client trading platforms. The role focuses on supporting mission‑critical trading environments, including the investigation and resolution of operating system, platform, and hardware issues that impact client trading services.

This is a customer‑facing role with direct responsibility for delivering high‑quality operational support to Pico’s trading clients. The successful candidate will work closely with clients, internal teams, vendors, and exchanges to ensure trading systems remain reliable, secure, and performant, meeting agreed service levels and operational expectations.

The ideal candidate has a strong technical foundation in Red Hat Enterprise Linux and experience supporting platforms running on virtualisation technologies such as KVM, VMware ESXi, and Hyper‑V. Hands‑on experience with HPE and Dell server hardware, along with automation and scripting using Bash and Ansible, is essential. Familiarity with ITIL (or equivalent) operational frameworks, including incident, problem, and change management, is required to support controlled, auditable operations in a financial services environment. The role also requires supporting Microsoft Windows Server and Active Directory across client environments.

Responsibilities and duties (including but not limited to)

• Provide operational support across Pico’s infrastructure and platform services, including client trading environments, to ensure systems run at optimal performance and consistently meet defined KPIs and Service Level Agreements (SLAs).
• Ensure the stability, availability, and reliability of platform services in a 24x7 production trading environment.
• Act as second-line support, performing technical investigation, triage, and expert-level troubleshooting of platform and client systems.
• Take end-to-end ownership of incidents and service requests logged in the Pico ticketing system through to resolution.
• Perform root cause analysis of platform incidents and contribute to permanent fixes and preventative improvements.
• Deliver a high standard of operational service and maintain strong relationships with internal teams and external customers.
• Interface with vendors, market participants, and financial exchanges to support platform operations and resolve technical issues.
• Remotely coordinate and validate on-site hardware installations, replacements, and repairs.
• Execute preventative maintenance activities, including server operating system patching and firmware upgrades, to maintain platform security and reliability.
• Develop and maintain automation using scripting and configuration management tools (e.g. Ansible) to support platform deployment, configuration, and ongoing maintenance.
• Create and maintain platform documentation, including system diagrams, operational runbooks, flowcharts, and scheduled operational reports.
• Conduct daily platform health checks, capacity reviews, and infrastructure monitoring, reporting any risks or anomalies.
• Contribute to continuous improvement of platform operations processes, tooling, and reliability.

Education, Skills, and background (incl. Education and Experience Requirements)

• Degree in Computer Science, Information Systems, or a related discipline, or equivalent practical experience.
• 4–8 years of experience working in a production operational environment supporting critical infrastructure.
• A minimum of 4 years’ hands‑on experience supporting physical and virtual server platforms.
• Experience supporting platforms within the financial services or trading industry is strongly preferred.
• Proven experience administering Linux and Microsoft Windows operating systems.
• Hands‑on experience with systems management tools, including Red Hat Satellite.
• Experience configuring, maintaining, and operating server and infrastructure monitoring solutions.
• Strong experience working with bare‑metal server deployments at scale.
• Practical experience with HPE and Dell server hardware and associated management tools.
• Proficient in scripting and automation using Bash, Ansible, and Python.
• Solid understanding of server performance and capacity monitoring, including CPU utilisation, memory contention, disk usage, and network I/O.
• Strong server‑side networking knowledge, including IP routing, TCP/IP, multicast, DNS, NTP, and PTP.
• Excellent communication and customer‑facing skills, with the ability to work directly with clients in a high‑pressure operational environment.

Working Arrangements 

This is a Hybrid position with [weekly time in the office with the flexibility of working from home]. Though travel may be required from time to time, it is not expected to be regular or frequent. The role holder will be expected to work whatever hours are necessary for the performance of this role (recognizing that it involves multiple jurisdictions/geographies including but not limited to EMEA, USA and APAC). 

IMPORTANT DATA PRIVACY INFORMATION: 

This position is available with PICO TECHNOLOGY INDIA PRIVATE LIMITED. The controller of your personal data will be PICO TECHNOLOGY INDIA PRIVATE LIMITED.

For further information on what personal data we collect, how we will process your personal data and your rights with respect to your personal data please read our Pico Job Candidate Privacy Notice, View Here.

Purpose of the role:

The Platform Operations Engineer is responsible for maintaining the security, stability, and performance of Pico’s internal infrastructure and client trading platforms. The role focuses on supporting mission‑critical trading environments, including the investigation and resolution of operating system, platform, and hardware issues that impact client trading services.

This is a customer‑facing role with direct responsibility for delivering high‑quality operational support to Pico’s trading clients. The successful candidate will work closely with clients, internal teams, vendors, and exchanges to ensure trading systems remain reliable, secure, and performant, meeting agreed service levels and operational expectations.

The ideal candidate has a strong technical foundation in Red Hat Enterprise Linux and experience supporting platforms running on virtualisation technologies such as KVM, VMware ESXi, and Hyper‑V. Hands‑on experience with HPE and Dell server hardware, along with automation and scripting using Bash and Ansible, is essential. Familiarity with ITIL (or equivalent) operational frameworks, including incident, problem, and change management, is required to support controlled, auditable operations in a financial services environment. The role also requires supporting Microsoft Windows Server and Active Directory across client environments.

Responsibilities and duties (including but not limited to)

• Provide operational support across Pico’s infrastructure and platform services, including client trading environments, to ensure systems run at optimal performance and consistently meet defined KPIs and Service Level Agreements (SLAs).
• Ensure the stability, availability, and reliability of platform services in a 24x7 production trading environment.
• Act as second-line support, performing technical investigation, triage, and expert-level troubleshooting of platform and client systems.
• Take end-to-end ownership of incidents and service requests logged in the Pico ticketing system through to resolution.
• Perform root cause analysis of platform incidents and contribute to permanent fixes and preventative improvements.
• Deliver a high standard of operational service and maintain strong relationships with internal teams and external customers.
• Interface with vendors, market participants, and financial exchanges to support platform operations and resolve technical issues.
• Remotely coordinate and validate on-site hardware installations, replacements, and repairs.
• Execute preventative maintenance activities, including server operating system patching and firmware upgrades, to maintain platform security and reliability.
• Develop and maintain automation using scripting and configuration management tools (e.g. Ansible) to support platform deployment, configuration, and ongoing maintenance.
• Create and maintain platform documentation, including system diagrams, operational runbooks, flowcharts, and scheduled operational reports.
• Conduct daily platform health checks, capacity reviews, and infrastructure monitoring, reporting any risks or anomalies.
• Contribute to continuous improvement of platform operations processes, tooling, and reliability.

Education, Skills, and background (incl. Education and Experience Requirements)

• Degree in Computer Science, Information Systems, or a related discipline, or equivalent practical experience.
• 4–8 years of experience working in a production operational environment supporting critical infrastructure.
• A minimum of 4 years’ hands‑on experience supporting physical and virtual server platforms.
• Experience supporting platforms within the financial services or trading industry is strongly preferred.
• Proven experience administering Linux and Microsoft Windows operating systems.
• Hands‑on experience with systems management tools, including Red Hat Satellite.
• Experience configuring, maintaining, and operating server and infrastructure monitoring solutions.
• Strong experience working with bare‑metal server deployments at scale.
• Practical experience with HPE and Dell server hardware and associated management tools.
• Proficient in scripting and automation using Bash, Ansible, and Python.
• Solid understanding of server performance and capacity monitoring, including CPU utilisation, memory contention, disk usage, and network I/O.
• Strong server‑side networking knowledge, including IP routing, TCP/IP, multicast, DNS, NTP, and PTP.
• Excellent communication and customer‑facing skills, with the ability to work directly with clients in a high‑pressure operational environment.

• Working days
• Weds-Sun
• Working Hours
• 9hr shift, including 1 hr break, within 07:00 - 17:00 SGT coverage window (04:30 IST - 14:30 IST)
• 07:00 SGT start during US and UK daylight savings
• 08:00 SGT start during US and UK standard time

Working Arrangements 

This is a Hybrid position with [weekly time in the office with the flexibility of working from home]. Though travel may be required from time to time, it is not expected to be regular or frequent. The role holder will be expected to work whatever hours are necessary for the performance of this role (recognizing that it involves multiple jurisdictions/geographies including but not limited to EMEA, USA and APAC). 

IMPORTANT DATA PRIVACY INFORMATION: 

This position is available with PICO TECHNOLOGY INDIA PRIVATE LIMITED. The controller of your personal data will be PICO TECHNOLOGY INDIA PRIVATE LIMITED.

For further information on what personal data we collect, how we will process your personal data and your rights with respect to your personal data please read our Pico Job Candidate Privacy Notice, View Here.

Purpose of the role:

The Platform Operations Engineer is responsible for maintaining the security, stability, and performance of Pico’s internal infrastructure and client trading platforms. The role focuses on supporting mission‑critical trading environments, including the investigation and resolution of operating system, platform, and hardware issues that impact client trading services.

This is a customer‑facing role with direct responsibility for delivering high‑quality operational support to Pico’s trading clients. The successful candidate will work closely with clients, internal teams, vendors, and exchanges to ensure trading systems remain reliable, secure, and performant, meeting agreed service levels and operational expectations.

The ideal candidate has a strong technical foundation in Red Hat Enterprise Linux and experience supporting platforms running on virtualisation technologies such as KVM, VMware ESXi, and Hyper‑V. Hands‑on experience with HPE and Dell server hardware, along with automation and scripting using Bash and Ansible, is essential. Familiarity with ITIL (or equivalent) operational frameworks, including incident, problem, and change management, is required to support controlled, auditable operations in a financial services environment. The role also requires supporting Microsoft Windows Server and Active Directory across client environments.

Responsibilities and duties (including but not limited to)

• Provide operational support across Pico’s infrastructure and platform services, including client trading environments, to ensure systems run at optimal performance and consistently meet defined KPIs and Service Level Agreements (SLAs).
• Ensure the stability, availability, and reliability of platform services in a 24x7 production trading environment.
• Act as second-line support, performing technical investigation, triage, and expert-level troubleshooting of platform and client systems.
• Take end-to-end ownership of incidents and service requests logged in the Pico ticketing system through to resolution.
• Perform root cause analysis of platform incidents and contribute to permanent fixes and preventative improvements.
• Deliver a high standard of operational service and maintain strong relationships with internal teams and external customers.
• Interface with vendors, market participants, and financial exchanges to support platform operations and resolve technical issues.
• Remotely coordinate and validate on-site hardware installations, replacements, and repairs.
• Execute preventative maintenance activities, including server operating system patching and firmware upgrades, to maintain platform security and reliability.
• Develop and maintain automation using scripting and configuration management tools (e.g. Ansible) to support platform deployment, configuration, and ongoing maintenance.
• Create and maintain platform documentation, including system diagrams, operational runbooks, flowcharts, and scheduled operational reports.
• Conduct daily platform health checks, capacity reviews, and infrastructure monitoring, reporting any risks or anomalies.
• Contribute to continuous improvement of platform operations processes, tooling, and reliability.

Education, Skills, and background (incl. Education and Experience Requirements)

• Degree in Computer Science, Information Systems, or a related discipline, or equivalent practical experience.
• 4–8 years of experience working in a production operational environment supporting critical infrastructure.
• A minimum of 4 years’ hands‑on experience supporting physical and virtual server platforms.
• Experience supporting platforms within the financial services or trading industry is strongly preferred.
• Proven experience administering Linux and Microsoft Windows operating systems.
• Hands‑on experience with systems management tools, including Red Hat Satellite.
• Experience configuring, maintaining, and operating server and infrastructure monitoring solutions.
• Strong experience working with bare‑metal server deployments at scale.
• Practical experience with HPE and Dell server hardware and associated management tools.
• Proficient in scripting and automation using Bash, Ansible, and Python.
• Solid understanding of server performance and capacity monitoring, including CPU utilisation, memory contention, disk usage, and network I/O.
• Strong server‑side networking knowledge, including IP routing, TCP/IP, multicast, DNS, NTP, and PTP.
• Excellent communication and customer‑facing skills, with the ability to work directly with clients in a high‑pressure operational environment.

Working Arrangements 

This is a Hybrid position with [weekly time in the office with the flexibility of working from home]. Though travel may be required from time to time, it is not expected to be regular or frequent. The role holder will be expected to work whatever hours are necessary for the performance of this role (recognizing that it involves multiple jurisdictions/geographies including but not limited to EMEA, USA and APAC). 

IMPORTANT DATA PRIVACY INFORMATION: 

This position is available with PICO TECHNOLOGY INDIA PRIVATE LIMITED. The controller of your personal data will be PICO TECHNOLOGY INDIA PRIVATE LIMITED 

For further information on what personal data we collect, how we will process your personal data and your rights with respect to your personal data please read our Pico Job Candidate Privacy Notice, View Here.

So, what’s the role all about?

Within Actimize, the AI Platform is developing the next generation advanced analytical cloud platform that will harness the power of data to provide maximum accuracy for our clients’ Financial Crime programs. As part of the PaaS/SaaS development group, you will be responsible for developing this platform for Actimize cloud-based solutions and to work with cutting edge cloud technologies.

How will you make an impact?

NiCE Actimize is the largest and broadest provider of financial crime, risk and compliance solutions for regional and global financial institutions & has been consistently ranked as number one in the space

At NiCE Actimize, we recognize that all employee’s contributions are integral to our company’s growth and success. To find and acquire the best and brightest talent around the globe, we offer a challenging work environment, competitive compensation, and benefits, and rewarding career opportunities. Come share, grow and learn with us – you’ll be challenged, you’ll have fun and you’ll be part of a fast growing, highly respected organization.

This new SaaS platform will enable our customers (some of the biggest financial institutes around the world) to create solutions on the platform to fight financial crime.

• Design, and develop scalable, resilient, and enterprise-grade products from the ground up, serving as a technical leader within the development team.
• Drive end-to-end technical tasks and initiatives, defining the technical approach and ensuring alignment with business goals.
• Serve as a technical subject matter expert, providing guidance, mentorship, and expert-level code reviews to ensure high-quality, maintainable, and efficient solutions.
• Pitch ideas and innovate continuously to take the team and project to the next level.
• Own the technical challenges for high-availability systems, ensuring they meet stringent performance, reliability, and security standards.
• Collaborate effectively in multi-disciplinary Agile teams, adopting Agile methodologies and tools.
• Provide expert-level code reviews, guiding the team in translating complex business requirements into elegant and scalable technical artifacts.
• Implement and improve system monitoring, alerting, and observability.
• Create infrastructure through automation for hosting services on AWS.
• Collaborate with multiple teams and stakeholders to achieve business goals.
• Display a strong sense of ownership and proactiveness, and must have delivered applications that are performant, resilient, and efficient from a cost and operations perspective.

Have you got what it takes?

• 4+ years of experience working in the software industry as a software engineer (part of a SW development team and not a support team).
• Experience building GenAI products using tools like AWS Bedrock and OpenAI is must.
• Good experience on Prompt Engineering and advanced prompt techniques.
• Expert-level proficiency in Python and a proven track record of implementing Cloud Native solutions on AWS.
• Deep expertise in designing and deploying solutions within the AWS ecosystem, with an in-depth understanding of AWS networking, security, and costing.
• Experience working in and driving Continuous Integration and Delivery (CI/CD) practices using industry-standard tools such as Jenkins, Docker, Kubernetes, and Artifactory.
• Must have architected and deployed complex microservices from scratch on a cloud ecosystem, owning the entire lifecycle from design to production.
• Must have experience in creating docker containers and hosting the same using EKS/ECS.
• Huge advantage: Hands-on experience with AWS components like API Gateway, Glue, EC2, Lambda, S3, CloudWatch, DynamoDB, SQS, AWS Bedrock, etc.
• Experience with DevOps practices and tools like JIRA, Confluence, and Terraform.
• A team player that demonstrates a strong work ethic, creativity, assertiveness, and flexibility
• Prior experience in the Finance, Fraud, or Anti-Money Laundering (AML) domains is a plus.
• Exposure to GenAI tools like GitHub / Co-pilot is also required.

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10230
Reporting into: Tech Manager
Role Type: Individual Contributor

Purpose of the role 

Pico’s Level 1 Support Team provide critical front-line support across all aspects of Pico’s infrastructure. Working as a global team, the Level 1 Support team are responsible for the pro-active monitoring of Pico’s infrastructure, performing initial triage of alerts and inbound support requests, and the creation and assignment of support cases into the Level 2 operational support teams. This is a client facing role with a high-level of client interaction and the individual will be responsible for delivering a high quality of service and support to Pico’s clients. Besides your day-to-day activities, there will also be the opportunity to be involved with internal projects and initiatives.  

Responsibilities and duties (include but not limited to) 

• Continuously monitor and respond to incoming events, incidents, and service requests in line with agreed operational procedures. 

• Acknowledge, prioritise, and resolve client incidents and service requests within agreed Operational Level Agreements (OLAs). 

• Ensure all incidents and requests are appropriately recorded within Pico’s CRM system. 

• Appropriately triage all incoming issues (network/systems/application) and perform deep initial diagnostics. 

• Act as a primary technical authority within the Pico Level 1 Team and lead real-time incident triage across network, platform and connectivity domains. 

• Provide clear technical direction to Level 1 peers during active incidents. 

• Function as a bridge between frontline operations and the Level 2/Engineering Teams. 

• Interface with clients, vendors, market participants, and financial exchanges.  

• Manage formal communications to clients. 

• Generate statistics on issues raised, resolved, time to resolution and other Key Performance Indicators. 

• In fulfillment of the role, work as part of a global team that provides 24x7 Level 1   Support coverage on a rotation basis. 

Education, Skills and Background (incl. Education and Experience Requirements) 

• 7+ years of experience in a similar customer-facing role. 

• Third Level Degree or diploma in Computer Science, Computer Engineering or a related discipline. 

• Strong working knowledge of Linux/Unix systems (processes, logs, networking stack, basic shell usage). 

• Experience with network packet analysis (e.g. Wireshark, tcpdump) to diagnose connectivity and performance issues. 

• Understanding of TCP/IP stack behaviour and common failure scenarios (latency, packet loss, retransmissions). 

• Familiarity with DNS, DHCP, NTP, and HTTP/S protocols and how they fail in real-world environments. 

• An understanding of server-side troubleshooting (CPU, memory, disk I/O, network bottlenecks). 

• Experience in operating in high pressure, low latency or mission critical environments is required. Comfortable being most senior technical presence in early-stage incidents. 

• Experience with monitoring and observability tools. 

• Excellent verbal and written English-language communication skills to effectively manage the customer relationship. 

• Strong process discipline with a working knowledge of Salesforce or other CRM system. 

• Ability to work constructively together as part of a team, sharing ideas and resources. 

Desirable Skills 

• Telecommunications carrier experience.  

• Experience in a financial industry support role preferred. 

• ITIL certification. 

• Understanding of Financial Markets (Equity, Futures, Options). 

Attributes 

• Organized, methodical and detail oriented. 

• Motivated and committed to excellence. 

• High ownership mindset – ticket owner vs handler. 

• Bias towards action and resolution. 

• Continuous improvement mentality. 

• Good interpersonal skills, especially with clients. 

• Ability to proactively engage the required resources to ensure the client expectation is exceeded in a timely manner. 

• Results oriented, dedicated and ability to work on own initiative and as team player. 

• Attention to detail and ability to deliver to tight deadlines. 

• Can quickly grasp and learn new technologies. 

• Ability to remain calm and professional while dealing with client related issues. 

• Ability to clearly explain complex technological concepts to a non-technical audience. 

Working Arrangements

This is an office-based position, although travel may be required from time to time, it is not expected to be regular or frequent. The role holder will be expected to work whatever hours are necessary for the performance of this role (recognizing that it involves multiple jurisdictions/geographies including but not limited to EMEA, AMRS and APAC). 

The role holder will be expected to work the APAC shift (04:30 IST to 13:30 IST) and at least 1 day on weekend per week. 

IMPORTANT DATA PRIVACY INFORMATION: 

This position is available with PICO TECHNOLOGY INDIA PRIVATE LIMITED. The controller of your personal data will be PICO TECHNOLOGY INDIA PRIVATE LIMITED 

For further information on what personal data we collect, how we will process your personal data and your rights with respect to your personal data please read our Pico Job Candidate Privacy Notice, View Here.

Purpose of the role 

Pico’s Level 1 Support Team provide critical front-line support across all aspects of Pico’s infrastructure. Working as a global team, the Level 1 Support team are responsible for the pro-active monitoring of Pico’s infrastructure, performing initial triage of alerts and inbound support requests, and the creation and assignment of support cases into the Level 2 operational support teams. This is a client facing role with a high-level of client interaction and the individual will be responsible for delivering a high quality of service and support to Pico’s clients. Besides your day-to-day activities, there will also be the opportunity to be involved with internal projects and initiatives.  

Responsibilities and duties (include but not limited to) 

• Continuously monitor and respond to incoming events, incidents, and service requests in line with agreed operational procedures. 

• Acknowledge, prioritise, and resolve client incidents and service requests within agreed Operational Level Agreements (OLAs). 

• Ensure all incidents and requests are appropriately recorded within Pico’s CRM system. 

• Appropriately triage all incoming issues (network/systems/application) and perform deep initial diagnostics. 

• Act as a primary technical authority within the Pico Level 1 Team and lead real-time incident triage across network, platform and connectivity domains. 

• Provide clear technical direction to Level 1 peers during active incidents. 

• Function as a bridge between frontline operations and the Level 2/Engineering Teams. 

• Interface with clients, vendors, market participants, and financial exchanges.  

• Manage formal communications to clients. 

• Generate statistics on issues raised, resolved, time to resolution and other Key Performance Indicators. 

• In fulfillment of the role, work as part of a global team that provides 24x7 Level 1   Support coverage on a rotation basis. 

Education, Skills and Background (incl. Education and Experience Requirements) 

• 7+ years of experience in a similar customer-facing role. 

• Third Level Degree or diploma in Computer Science, Computer Engineering or a related discipline.