About this Security Operations Manager role at Gruve
About Gruve
Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks.
Position summary:
End-to-end technical owner of the AI Fabrik and Pulse AI managed-operations engagements: target operating model, architecture evolution, delivery governance, and the customer executive interface.
Key Roles & Responsibilities:
- Own the target operating model and its evolution: log architecture, ingestion roadmap (GCP pipes, Redfish EventService, Hubble filtering), and the log-reduction strategy.
- Govern the 16-member delivery organisation: staffing, succession, capability and quality management.
- Own executive reporting: QBRs, risk register, continuous-improvement roadmap.
- Track commercial-adjacent metrics: license utilisation vs 350 GB/day, effort vs scope, and expansion opportunities across both engagements.
- Champion AI and automation in operations (agentic triage, auto-enrichment) aligned to Gruve's AI SOC practice.
- Serve as final technical escalation; accountable for audit support and the engagement's security posture.
- Interlock with Gruve solution engineering and the customer CTO organisation.
Mandatory Qualifications:
- BE/BTech (CS/IT/E&TC) or equivalent.
- 13–18 years spanning security operations, network/data-center infrastructure and service-delivery leadership.
- Prior principal/architect role in managed services with platform-architecture ownership (SIEM/SOC).
- Executive-level communication and negotiation; comfort operating with US-Pacific overlap.
- Demonstrated delivery governance of 15+ member 24×7 teams.
Preferred Qualifications:
- SABSA/TOGAF; CISSP or CISM.
- MSSP delivery-lead or P&L exposure; applied AI/ML in security operations.
- Direct experience with US enterprise customers.
Why Gruve
At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you’re passionate about technology and eager to make an impact, we’d love to hear from you.
Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted.
