CAPCO POLAND

Capco Poland is a global technology and management consultancy specializing in driving digital transformation across the financial services industry. We are passionate about helping our clients succeed in an ever-changing industry.

We also are:

• Experts in banking and payments, capital markets, wealth and asset management
• Focused on maintaining our nimble, agile, and entrepreneurial culture
• Committed to growing our business and hiring the best talent to help us get there

Business Analyst 

Role Overview:
We are seeking a Business Analyst to support the delivery of strategic initiatives within the banking sector. The role involves working closely with business stakeholders, IT teams, and external partners to analyze requirements, improve processes, and ensure successful implementation of regulatory and technology-driven changes.

Key Responsibilities:

• Gather, analyze, and document business and functional requirements
• Collaborate with stakeholders across business, risk, compliance, and IT teams
• Translate business needs into clear specifications for technical teams
• Support end-to-end project delivery, from initiation through implementation
• Conduct gap analysis, impact assessments, and process mapping (AS-IS / TO-BE)
• Ensure alignment with regulatory requirements (e.g., GDPR, PSD2, AML, Basel)
• Participate in UAT planning, execution, and defect management
• Support change management activities, including documentation and training materials
• Monitor project progress and assist in risk and issue management
• Facilitate workshops, meetings, and stakeholder communication

Required Skills & Experience:

• Proven experience as a Business Analyst in banking or financial services
• Strong understanding of banking products, processes, and regulations
• Experience working on regulatory, risk, or digital transformation projects
• Ability to bridge business and IT stakeholders effectively
• Knowledge of requirements management and documentation tools (e.g., JIRA, Confluence)
• Familiarity with Agile and/or Waterfall methodologies
• Strong analytical, problem-solving, and communication skills

Nice to Have:

• Experience with GRC, risk, or compliance-related initiatives
• Knowledge of payments, lending, or capital markets
• Understanding of data analysis tools (e.g., SQL, Excel, Power BI)
• Certifications (e.g., CBAP, PMI-PBA, Agile/Scrum)

ONLINE RECRUITMENT PROCESS STEPS

• Screening call with the Recruiter
• Competencies interview with Capco Hiring Manager
• Client’s interview
• Feedback/Offer

Work with HelloFresh in Warsaw and its HelloTech organisation, HelloFresh’s global technology backbone with more than 1000 people, building the digital products that power our end-to-end food experience. From meal kits and ready-to-eat meals to specialty offerings like pet food and premium meat & seafood, HelloTech creates the platforms that bring tailored food solutions to millions of customers every month.

Our subscription-based, direct-to-consumer model relies on technology at every step, from customer-facing apps and personalization logic to pricing, forecasting, supply chain optimization, and initiatives that help reduce food waste. While our brands operate independently to serve distinct customer needs, they are united by shared platforms, data, and operational excellence built by HelloTech.

HelloTech works in autonomous, cross-functional alliances, each owning a specific product or domain end to end. By working with our Warsaw office, you will help shape scalable, data-driven products used across our markets, working with a modern tech stack and international teams to continuously improve how people discover, order, and enjoy HelloFresh’s products, today and in the future.

About the role: What's in the Box

The service provider will contribute to the Governance, Risk & Compliance (GRC) function within HelloTech, focusing on the implementation and maintenance of information security compliance and certification programs. This engagement involves providing specialized services to ensure alignment between technical systems and global regulatory frameworks, supporting data protection initiatives, and managing third-party vendor risk assessments to safeguard the HelloFresh ecosystem.

What you’ll do: The Recipe

• Lead end-to-end compliance readiness for NIS2 and provide alignment services across key frameworks including PCI DSS, CSRD, ISO/SOC, and the EU AI Act.

• Plan and execute internal control assessments and coordinate external compliance audits on a defined cadence.

• Translate regulatory requirements into practical controls and drive cross-functional implementation across international technical units.

• Manage remediation processes by tracking findings, evidence, and deadlines, providing regular status reports to primary stakeholders.

• Enhance GRC maturity through continuous monitoring, comprehensive documentation, and technical guidance for other contributors.

• Evaluate and validate the design and operational effectiveness of security policies, standards, and internal controls to mitigate compliance risk.

• Develop accurate technical reports and presentations regarding the compliance landscape for executive and technical stakeholders.

What you’ll bring: The Ingredients

• 3+ years of experience delivering compliance services in a corporate environment focused on IT General Controls (ITGC), SOC 2, ISO 27001, PCI DSS, and EU NIS2.

• Profound knowledge of data privacy directives including GDPR and CCPA/CPRA.

• Proven ability to interpret complex compliance regulations and map them to specific system implementations and security frameworks.

• Experience supporting third-party risk management programs and data privacy operations.

• Expertise in developing and executing security awareness initiatives and technical training modules.

• Strong organizational skills with the ability to provide services independently in a high-growth environment.

• Prior experience providing services within SaaS environments, specifically involving Cloud and AWS infrastructure.

• Industry certifications such as CISA, CISM, or CISSP are highly regarded.

Above all, we are looking for individuals who will make HelloFresh better. We believe there are many different ways of developing skills and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.

What we offer: The Toppings

• Global collaboration at scale: Collaborate with experienced engineers and product partners across HelloTech’s international teams, in a culture of active knowledge sharing.
• Technology with real-world impact: Build and operate modern systems at global scale, supporting 6+ millions of customers and complex supply chain operations.
• Technical/Product/Design leadership: Drive best practices and influence architecture/design, quality, and ways of working in an autonomous, product-led setup.
• End-to-end development/delivery: Drive decisions from problem definition to production, improving systems and enabling long-term scalability.
• Access to workspace at Warsaw Centre Point. The hub offers modern facilities including showers, breakout zones, outdoor space, cycle parking, and refreshments (coffee, soft drinks, and fruit).

Are you the missing ingredient? If this sounds like a tasty opportunity, we’d be excited to hear from you.  We aim to review your profile and respond within 5 business days.

About Insight Assurance
Insight Assurance is a global audit firm on a mission to transform how organizations achieve cybersecurity and compliance. Founded by former Big 4 (EY) professionals, we deliver next-generation audit services across SOC 2, ISO 27001, PCI DSS (QSA), HITRUST, CMMC (C3PAO), and FedRAMP (3PAO) frameworks.

We’re not your traditional audit firm — we’re tech-enabled, leveraging compliance automation and advanced collaboration tools to make audits faster, smarter, and more impactful for our clients.

Recognized on the Inc. 5000 and Fast 50 lists, Insight Assurance is one of the fastest-growing global audit firms, with 170+ professionals supporting nearly 2,000 clients across the Americas, EMEA, and APAC.

POSITION SUMMARY

The ISO Analyst supports the audit and assurance teams in performing ISO 27001 certification assessments and related information security audits. Working under the supervision of an Auditor, Lead Auditor, or Manager, the ISO Analyst assists in audit planning, evidence review, report preparation, and overall quality assurance.

This role requires strong attention to detail, effective communication skills, and a foundational understanding of management systems and information security principles.

KEY RESPONSIBILITIES

General Audit Support

• Ensure that all internal processes are followed correctly and consistently.

• Assist in the creation of audit programs and plans for clients and upcoming audits.

• Support evidence classification, review, and sampling activities.

• Take detailed notes during audits and assist in preparing high-quality reports.

• Send recap and follow-up communications as required.

• Collect statistics and support KPI reporting.

• Communicate effectively with stakeholders at all organizational levels using professional language and terminology.

• Maintain ethics, fairness, and accuracy in all audit documentation and reporting.

• Protect confidentiality of personally identifiable information (PII) and intellectual property (IP) belonging to both the firm and clients.

• Demonstrate professionalism and responsibility in all interactions.

Administrative & Coordination Tasks

• Handle client ingestion and onboarding activities.

• Perform HubSpot data scrubbing and updates.

• Register new engagements in Asana and coordinate Insight ONE transfers (in or out).

• Create SharePoint folders and upload Evidence Lists (EL).

• Follow up on CUP (Client Upload Portal) submissions.

Audit Planning Support (in collaboration with the ISO Manager)

• Follow up on CUP status and pending uploads.

• Send planning call recaps and assist with scheduling.

• Communicate auditor assignments and update Asana tasks.

• Collect and report metrics on Turnaround Time (TAT) for audit plan delivery.

Audit Execution Support (in collaboration with ISO Auditors)

• Ensure auditors have access to necessary GRC platforms and client systems.

Audit Reporting & Quality Assurance (in collaboration with ISO Manager)

• Collect metrics on TAT for archive submissions.

• Register findings in the Universal Registry of Findings.

• Complete archive QA forms and support non-technical QA reviews, including:

  • Audit Report

  • Audit Plan

  • Audit Program

  • Registry of Findings

Certificate & Registry Management

• Handle certificate registration in the appropriate database.

• Maintain IAF CertSearch registrations and updates.

Knowledge Requirements
• Organizational structures, governance, and workplace practices.
• Information and data systems, documentation systems, and IT fundamentals.
• Audit principles, practices, and techniques in accordance with ISO standards.
• Management system standards and normative documents required for certification.
• Certification Body (CB) processes and procedures.
• Industry terminology, practices, and expectations relevant to the client’s business sector.
• Common products, processes, and operations across industries to understand client context.
• Application of management system requirements to various organizational types.
• ISMS-specific documentation structures and interrelationships.
• Information security management tools, methods, and techniques.
• Information security risk assessment and risk management principles.
• ISMS processes and current information security technologies.
• ISO/IEC 27001 requirements and implementation principles.
• ISO/IEC 27002 controls (and sector-specific standards if applicable), including:
• Information security policies
• Organization of information security
• Human resource security
• Asset management
• Access control and authorization
• Cryptography
• Physical and environmental security
• Operations and IT service security
• Communications and network security
• System acquisition, development, and maintenance
• Supplier relationships and outsourced services
• Information security incident management
• Business continuity and redundancy planning
• Compliance and information security reviews
• Legal and regulatory requirements in information security by geography and jurisdiction.
• Information security risks and technologies relevant to the client’s industry.
• The impact of organization size, structure, and governance on ISMS implementation.
• Legal and regulatory requirements applicable to products or services.

Key Competencies
• Attention to detail and analytical thinking
• Written and verbal communication
• Integrity, confidentiality, and professionalism
• Understanding of ISO/IEC 27001 and 27002 standards
• Organizational and time management skills
• Team collaboration and adaptability
• Continuous learning and improvement mindset

What We Offer
• Opportunity to work with global experts in cybersecurity and ISO assurance.
• Exposure to top-tier clients and diverse industries.
• Professional development and certification support.
• Collaborative and remote-friendly work environment.
• Competitive compensation and growth opportunities.

 Privacy Notice CCPA: 

• Insight Assurance shares your personal data/information with Greenhouse recruiting because this is the tool we use for the recruitment process.
• Insight Assurance does not sell personal data/information under any circumstances.
• You may exercise your rights under personal data protection legislation by reaching out to us via: HR@insightassurance.com or submit a request via mail at 400 N Tampa St. 15th Floor Suite 122, Tampa, FL 33602

Privacy Notice GDPR:

This notice informs you about the categories of Personal Data/ Information and the Purpose and Scope of Processing Activities to be undertaken by Insight Assurance (we, us, our), under its job application and recruitment process.

We resort to Greenhouse.com as the platform that supports our recruitment process, and therefore your Personal Data/ Information will be Processed on this tool (hosted, shared with, cross-referenced, accessed by our team); we have in place contractual terms and the commitment of Greenhouse.com that ensures the Security and Confidentiality plus Purpose limitation with regards to the Processing of your Personal Data.

When you reply to one of your job postings, you voluntarily and freely submit your Personal Data to us; this, allied with the fact that the Processing by us (and over Greenhouse.com) of that Personal Data has the sole Purpose of validating your application and proceeding with the inherent scrutiny and decision, allows us to argue having Legitimate Interest as the applicable Legal Basis to undertake the Processing of your Personal Data under this scope.

We are a U.S. based company, hence some or all Personal Data pertaining to you will be hosted in the U.S.

The categories of Personal Data under Processing consist of:

• Identification
• Contact
• Education and Professional
• Interview performance
• Evaluation

You may exercise several Rights as determined under applicable Personal Data Protection legislation, in short:

• Right of Access – meaning getting information about the Personal Data under Processing by us, except for the information you already know;
• Right of Erasure – you may ask for us to erase all Personal Data pertaining to you under Processing; this may imply you being excluded from the recruitment process, for without information we cannot proceed with it;
• Right of Opposition or Restriction of Processing – you may ask us to stop some Processing or restrict the Processing of some Personal Data, this may imply you being excluded from the recruitment process, at our sole discretion also for without information we cannot proceed with it;
• Rectification – you can rectify your Personal Data at anytime 

What is Box?

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

Why Box needs you:

As with many fast-moving SaaS companies, Box relies heavily on other companies to be efficient and scale. We are looking for a Risk Manager to review the security and compliance posture of third-party vendors and work with cross-functional stakeholders to mitigate against risk. As a key member of Box’s Third Party Risk Management (TPRM) team, you will also help increase AI adoption, design new processes, and lead initiatives to grow the team’s business impact.

What you'll do:

• Deliver third-party risk assessments of Box's suppliers: assess controls, processes, and/or systems to identify risk, develop plans to mitigate against risks, and oversee the remediation plan to completion.
• Interact with suppliers and internal stakeholders to understand the business objectives and gather info needed for security and compliance reviews, validations, and audits.
• Manage and administer tools for performing supplier security and compliance reviews and risk mitigation. This includes data analytics and reporting on Third Party Risk
• Drive initiatives for strategic transformation and operational improvement
• Play a role in developing and fostering the Box culture in our growing office
• Represent Box Poland internally and externally
• Work hard, learn a lot, and have fun!

Who you are:

We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.

• 4+ years of work experience in Information Security; Governance, Risk and Compliance (GRC); or Audit. Experience in Third Party Risk Management is preferred but not required.
• Bachelor’s or Master’s degree in Information Security, Computer Science, Business Administration, or related field
• Knowledge of and interest in third party information security challenges and trends, including emerging threats; and general understanding of security and compliance certifications and frameworks such as SOC 2, ISO27001, NIST and PCI.
• Experience solving complex, systemic issues that require creative thinking and solutions
• Able to "wear multiple hats" at the same time and pivot quickly based on changes in the business.
• Must speak English proficiently 
• Effective at written and oral communication. Highly organized with a strong attention to detail. You can easily translate business requirements into technical solutions and vice versa.
• Passionate for collaboration, metrics, process improvement, figuring stuff out, and making things better.
• Have integrity. Like to have fun. Make Mom Proud.

Percentage of Time Spent:

• 40% third party risk assessments
• 30% strategic initiatives
• 20% mitigating and monitoring risk
• 10% meetings

Systems

• TPRM - Auditboard
• Exceptions - Jira

BENEFITS
Check out the overview of Life at Box which include general perks and benefits.

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.

At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation.

For details on how we protect your information when you apply, please see our Personnel Privacy Notice.

For more details on how Box Poland protects your information, please see our Supplemental Personnel and Candidate Privacy Notice. 

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