Technical Customer Service Advisor I Bókun

About Tripadvisor 

The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.

Job Location: Hybrid

This role is a hybrid position that requires 2 days per week in our Oxford office.

About Bókun

Bókun is a business management software created specifically for tours, attractions, and experience suppliers. It is the complete booking and channel management solution for extraordinary experiences, and its vision is to power the travel experience industry, driving more bookings for operators, connecting new channels, and enabling 3rd parties to build and connect to our platform, while optimizing supplier operations with new tools and services to support business growth. Bókun acts as a booking engine, channel manager, marketplace, price management tool, and more. Founded in 2012, Bókun's customer base is global, ranging from local suppliers to Fortune 500 companies.

What you’ll do:

As a Technical Support Advisor at Bókun, you will be part of the Escalation Team, playing a key role in diagnosing and resolving technical issues while ensuring a seamless customer experience. You will handle a diverse range of technical challenges — from troubleshooting complex incidents to investigating in-depth cases that require strong analytical thinking, mediation, and negotiation skills. Using all available tools and resources, you’ll accurately triage and resolve customer issues or escalate them to the appropriate teams as needed. This role involves managing inbound and outbound communication in English and Italian across multiple channels, including email, phone, video calls with screen sharing, and chat. You will be responsible for researching and replicating reported problems, raising detailed bug reports, and proactively following up on open tickets to ensure timely resolution. In addition, you’ll maintain clear troubleshooting documentation, act as an internal escalation point for Tier 1 support cases, and collaborate closely with technical teams to manage escalations effectively. Success in this role depends on your ability to combine strong technical acumen with excellent communication and interpersonal skills to deliver high-quality support that meets key performance goals such as response time, quality, and customer satisfaction.

The ideal candidate will possess:

• 1–3 years of proven experience in a customer service or technical support role, ideally within the B2B sector.
• Strong problem-solving mindset with the ability to apply analytical and investigative skills to resolve customer issues creatively and independently.
• Basic working knowledge of CSS, HTML, and website CMS tools.
• A customer-focused attitude — enthusiastic, courteous, assertive, and proactive in driving engagement and resolution.
• Excellent teamwork skills, with a positive, friendly, and can-do approach when collaborating with both customers and colleagues.
• Openness to learn new and complex topics, constructive feedback and adaptability to business changes.
• Confidence and professionalism in handling complaints, mediating conflicts, and troubleshooting technical issues.
• Experience in the travel, tourism, leisure, or hospitality industries is a plus, but not essential for candidates with a strong passion for customer care.
• Experience working toward customer satisfaction targets and operational metrics, including quality, efficiency, and handle time.
• Fluency in written and spoken English and Italian.
• Ability to multitask effectively in a fast-paced environment, identify next steps, and follow through with precision.
• Flexibility to work shift patterns, including occasional weekends.

What We Offer 

• Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
• “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team.
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
• Donation matching. Give back? Give more! We match qualifying charitable donations annually.
• Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
• Travel perks. We believe that travel is employee development, so we provide discounts and more.
• Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
• Health benefits. We offer great coverage and competitive premiums.
• Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates.

Our Cultural Pillars:

Traveler first

We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us. 

Execution is our edge

We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges. 

We succeed together

The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

#LI-JP

#LI-Hybrid 

Location: This role will be based at our office in Oxford, England, UK or can be remote within EMEA.
Travel: Up to 40% per quarter, depending on seasonal priorities.
Job ID: 1500

The Role: 

We are seeking a dynamic Senior Director; Field Marketing to help build, scale, define and operationalize a world-class regional marketing organization that drives pipeline, accelerates strategic deals, and strengthens customer engagement across EMEA. The role sits at the center of the company’s revenue engine, partnering closely with Sales, Product Marketing, Demand Generation, Events, and Executive Leadership to translate global marketing strategy into regionally relevant programs that influence revenue outcomes. This is a highly visible role responsible for ensuring the company’s marketing investments in the field translate into measurable business impact, stronger customer relationships, and durable market leadership.

Responsibilities:

• Define and lead the global field marketing strategy, ensuring regional marketing programs drive measurable pipeline, revenue influence, and strategic account engagement
• Establish the global operating framework for regional marketing, including planning cadence, campaign orchestration, KPIs, budget allocation, and best practices
• In addition to global responsibilities, serve as the regional marketing leader for EMEA, partnering closely with Global Sales leadership to drive pipeline and revenue growth
• Build alignment between global marketing priorities and regional market realities, ensuring global campaigns translate effectively into local execution
• Develop scalable frameworks for account-based marketing, regional campaigns, executive engagement programs, and strategic events
• Build a high-performance organization that balances global consistency with regional flexibility
• Establish a culture of commercial accountability, cross-functional alignment, and measurable marketing impact
• Develop and execute regional programs supporting enterprise, strategic, and public sector accounts
• Lead integrated campaigns across events, ABM, digital engagement, executive briefings, PR and partner initiatives
• Support complex enterprise sales cycles with executive-level engagement programs, customer storytelling, and strategic industry initiatives
• Develop programs that deepen relationships with strategic customers, partners, and ecosystem stakeholders
• Partner with Sales leadership on account planning, deal acceleration strategies, and executive engagement programs
• Elevate the company’s presence through thought leadership, flagship events, and curated executive forums
• Partner with global marketing leaders to ensure field programs amplify product launches, industry campaigns, and corporate initiatives
• Translate global messaging into regionally relevant narratives and use cases
• Define and track clear performance metrics, including pipeline generation, campaign ROI, deal acceleration, and regional engagement metrics

Requirements: 

• 15+ years of marketing leadership experience in high-growth enterprise technology or emerging technology companies
• Proven track record leading regional and/or international marketing teams across complex, multi-country markets
• Deep experience supporting enterprise and strategic sales motions, including long sales cycles and multi-stakeholder buying groups
• Demonstrated success partnering with enterprise sales organizations to drive pipeline, revenue growth, and strategic account engagement
• Exceptional storyteller who can balance technical credibility with executive-level clarity
• Strong commercial acumen and comfort owning pipeline and revenue impact
• Proven track record in similar roles within the Americas region is strongly preferred
• Experience operating in matrixed global organizations, influencing without authority
• Comfortable navigating cultural nuance, regulatory complexity, and varied market maturity levels
• Deep experience with account-based marketing, regional campaigns, executive engagement, and strategic events
• Ability to engage effectively with C-suite executives, technical buyers, and industry stakeholders
• Inspirational leader who builds high-performing global teams
• Collaborative partner to Sales, Product, and Marketing leadership
• Comfortable balancing global strategy with hands-on regional execution
• Data-driven decision maker with a bias toward measurable impact

This role is an Onsite Role: This role requires full-time presence at our Oxford, NC facility.

JOB OVERVIEW

The Senior Manager, Learning & Development – North America Manufacturing & Distribution is a hands-on, business-connected leader who brings learning to life where it matters most—on the plant floor and in distribution centers. This role designs and delivers practical, high-impact learning that strengthens safety, quality, productivity, and leadership capability across North American operations. With a strong bias for action, this leader partners closely with Operations, Safety, Quality, HR, and Corporate Learning & Development to translate real business needs into learning that sticks, scales, and supports our teams every day.

RESPONSIBILITIES

You’ll lead learning from strategy through execution, balancing enterprise alignment with day-to-day operational impact:

• Own and execute the Learning & Development strategy for North America Manufacturing and Distribution, aligned to safety, quality, cost, service, and people priorities.
• Collaborate closely with the Corporate Learning & Development Senior Manager to co-develop content that is consistent with enterprise-wide learning frameworks, standards, and strategy, while tailoring solutions for operational environments.
• Design and deliver practical, job-relevant onboarding and development experiences for frontline employees, supervisors, and site leadership teams.
• Serve as a visible, hands-on facilitator for critical programs, spending meaningful time on-site to build trust and credibility with frontline teams.
• Partner with Operations, Safety, Quality, HR Business Partners, and Corporate L&D to embed learning into daily operations, leader routines, and standard work.
• Create simple, scalable learning tools—such as playbooks, leader guides, and on-the-job resources—that support consistent execution across sites.
• Translate operational challenges into learning solutions that improve performance and reinforce a culture of continuous improvement.
• Measure learning impact using operational and people outcomes, using insights to continuously refine and improve programs.

WHO YOU ARE

You’re an execution-minded learning leader who thrives in fast-paced, operational environments and understands the value of both local impact and enterprise alignment. You bring credibility, curiosity, and resilience to your work—and you’re equally comfortable rolling up your sleeves on the floor, partnering with site leaders, or collaborating with corporate peers. You influence through strong relationships, practical solutions, and follow-through, not hierarchy.

• Action-oriented, with the ability to translate enterprise learning strategy into practical, site-level execution.
• Credible and relatable with frontline teams, supervisors, and operations leaders.
• Collaborative by nature, with a strong ability to co-create and align with Corporate L&D partners.
• Skilled at influencing without authority and navigating complex, matrixed environments.
• Comfortable driving change, prioritizing what matters most, and adapting quickly in dynamic settings.

QUALIFICATIONS

• 8–12+ years of Learning & Development experience, ideally within manufacturing, distribution, or supply chain environments.
• Demonstrated experience designing and delivering learning for frontline employees and operational leaders.
• Strong facilitation, coaching, and stakeholder partnership skills.
• Experience working in matrixed organizations and partnering with enterprise or corporate L&D teams.
• Ability to operate effectively in hands-on, fast-moving environments with a bias for action.
• Willingness and ability to travel regularly across North America.

We’re seeking driven individuals who are excited to shape the future of beauty. Even if you don’t check every box, your unique perspective and experience might be just what we need.

Revlon is unable to sponsor or transfer employment visas for this role; candidates must be legally authorized to work in the United States without current or future visa support.

#LI-Onsite #LI-CH2

The base pay range for this position is $100,000.00 - $120,000.00 / year; however base pay offered may vary depending on skills, experience, job-related knowledge, and geographic location. Certain positions may also be eligible for short-term incentives as part of total compensation.

Employees (and their families) are eligible for medical, dental, and vision benefits. Employees are covered by the company-paid basic life insurance policy and company-paid short-term disability insurance (the benefit commences upon hire and allows for a portion of base salary for up to 26 weeks if you are disabled). Other benefits offered to employees include but are not limited to the following: long-term disability, supplemental life insurances, flexible spending accounts, critical illness insurance, group legal, identity theft protection, etc. Employees are also able to enroll in our 401k Retirement Savings Plan.

Employees will also receive 3 weeks of vacation, pro-rated based on date of hire for the 1st year of employment and twelve paid holidays throughout the calendar year. Vacation will depend on role.

This role is an Onsite Role: This role requires full-time presence at our Oxford, NC office.

This role will guide, mentor, train, and coach his/her direct reports to be productive, engaged, and quality contributors within their team and the overall functional group. The supervisor will communicate, assign, and monitor department goals, activities, quality of work, and objectives to all team members. The supervisor will also track and report any shortfalls in the progress of the production schedule/and or plan. 

Other critical responsibilities include: 

• Lead and monitor daily production for assigned value stream.
• Supervise and lead the activities associated with filing and assembly by providing work direction, production schedules, training for continuous improvement, and mentoring for assigned associates.
• Understand and implement the business unit policies and procedures driving associate with an emphasis on safety, quality, teamwork, and continuous improvement.
• Monitor compliance to ensure orders are completed on time and desired finished goods inventory levels are maintained.
• Perform data collection and provide metrics and reporting as required.
• Communicate daily with Operations manager proactively providing solution to problems and concerns.
• Serve as Back up to the Operations Manager of the Business Unit (BU) (as needed).

Responsibilities:

• Management
  
  
• Assigns associates to the line, communicates necessary pass up/pass down information necessary for proficient shift handoff, ensures employees are working safely and compliant with plant safety rules and GMP guidelines.
• Responsible for leading improvement projects and initiatives aligned with the business strategic imperatives to include, but not limited to: Safety, Employee Morale, Quality, Waste reduction, Direct & Indirect Labor Costs, and OEE.
• Focus line ownership: Assessment of current state, establishing targets, development of glide paths, develop and execute action items and achieve targeted results. 
• Establish staff and manpower requirements to achieve compliance in meeting scheduled workloads. Ensure activities within the Unit across all shifts comply with expectations set forth and are consistent with Department objectives and policies. Ensure all equipment is operational and performs within expected tolerances.
• Solve production issues and drive continuous improvement, reduce waste, minimize changeovers and machine down-time, ensure all operation employees have defined job duties and expectations, and are managed.
• Timely corrective action should take place when needed.
• Interface with all other sites functional areas as needed (HR, Quality, WHSE, Planning, Payroll, etc.) Facilitates employee communication meetings as necessary, staff lines effectively, balancing Revlon full-time and temporary associates.
• Maintains good associate relations and morale.
• Attend various meetings to meet business needs. Supervise and validate line performance during NPD trials. 
  
  
• Development of People:
  
  
• Strive to make the Oxford site a great place to work by: proactively developing people (cross training, projects)
• Address all issues, concerns, and disciplinary actions promptly and effectively.
• Innovation – Provide challenges, changes, ideas, and suggestions to drive the organization forward.
• Provide/facilitate training as needed.
• Ensure that all appropriate records are accurate and maintained within guidelines.
• Ensures that plant procedures and policies are enforced accordingly and drives accountability for those that are not in compliance.
• Facilitating employee feedback and annual performance reviews for subordinates. 
  
  
• Quality:
  
  
• Ensure that associates are efficiently producing product complaint with Revlon and governmental guidelines and specifications.
• Investigates and determines root causes and corrective actions for product out of specifications.
• Interact with Quality to resolve problems or issues affecting areas of responsibility.  
• Maximize line uptime and throughout through efficient use of associates and equipment.
• Ensures the product is being produced at the highest quality standards.
• Review scrap and potential quality concerns and providing resolution.
• Review and sign appropriate paperwork.
• Ensures that all necessary paperwork is appropriately completed in a prompt and efficient manner.
• Ensure paperwork is maintained and up to date as per company requirements and policies.
• Work with quality resources as needed to implement any new requirements due to new products or new regulations. 
  
  
• Financial:
  
  
• Responsible for operational financial aspects of the shift assigned: Control of Labor – Direct (productive effort); Indirect (support effort); Nonstandard (Rework & First pass yield issues); Material – performance to established standards & minimization of waste. 

Qualifications:

• Prefer a 4-year BS or BA preferred degree in an engineering discipline, but other areas of study will be considered with appropriate and relevant experience and 5-7 years of experience required.
• Experience Proven track record of supervision of associates in a production environment, preferably drug and/or cosmetic.
• Knowledge of production equipment, especially safe operating techniques, product capabilities and troubleshooting methods.
• Must possess teamwork characteristics with the ability to motivate, communicate and proactively develop associates.
• High level of personal commitment, motivation, and intensity with demonstrated leadership in a production environment.
• Knowledge and experience with operations in an FDA – GMP environment.
• Significant communication skills – verbal and written.

#LI-Onsite #LI-JL1

Revlon is unable to sponsor or transfer employment visas for this role; candidates must be legally authorized to work in the United States without current or future visa support.

The base pay range for this position is $70,000.00 - $85,000.00 / year; however base pay offered may vary depending on skills, experience, job-related knowledge, and geographic location. Certain positions may also be eligible for short-term incentives as part of total compensation.

Employees (and their families) are eligible for medical, dental, and vision benefits. Employees are covered by the company-paid basic life insurance policy and company-paid short-term disability insurance (the benefit commences upon hire and allows for a portion of base salary for up to 26 weeks if you are disabled). Other benefits offered to employees include but are not limited to the following: long-term disability, supplemental life insurances, flexible spending accounts, critical illness insurance, group legal, identity theft protection, etc. Employees are also able to enroll in our 401k Retirement Savings Plan.

Employees will also receive 3 weeks of vacation, pro-rated based on date of hire for the 1st year of employment and twelve paid holidays throughout the calendar year. Vacation will depend on role.

About Tripadvisor

The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.

Company: Bókun, A Tripadvisor Company

Location: UK (Hybrid - Commutable to Oxford or London)

Contract: 6-Month Fixed-Term (Performance-based extension and growth path)

Compensation: Competitive Base Salary + Quarterly Sales Incentive Plan

About Bókun

Bókun is the leading reservation system and marketing platform for the global tours and activities industry. Founded in Iceland and now a fast-growing subsidiary of Tripadvisor Inc., we offer the best of both worlds: the high-energy pace and innovation of a startup with the stable backing of the world’s largest travel guidance platform.

We are looking for a motivated and enthusiastic Sales Development Associate to join our team. This is not a typical cold-calling role; it is a consultative position designed for those who want to master the art of SaaS sales by working with a high percentage of warm and qualified leads.

While this role begins as a 6-month fixed-term contract, we view it as the perfect "foot in the door" opportunity. For a high-performer, this is a proving ground to demonstrate your ability to grow and potentially take advantage of future openings and long-term career paths within Bókun and the wider Tripadvisor ecosystem.

What You Will Do

• Consultative Outreach: Conduct high-volume engagement with prospective customers who have already shown interest in our platform, moving beyond scripts to have meaningful business conversations.
• Value Positioning: Clearly articulate the Bókun value proposition, identifying an operator’s pain points and demonstrating how our suite of tools (Reservation systems, Channel Managers, and Websites) can grow their revenue.
• Business Discovery: Act as a brand ambassador for both Bókun and Tripadvisor, utilizing a consultative approach to identify business needs and solve real-world challenges for tour providers.
• Pipeline Management: Manage your activity and lead progression within Salesforce, ensuring every opportunity is nurtured and moved through the funnel with precision to meet key performance indicators (KPIs).
• Collaborative Growth: Work closely with our Account Executives and Support teams to ensure a seamless transition as high-quality opportunities convert into long-term partners.

What You Will Bring to the Team

• Communication Mastery: Excellent written and oral communication skills, with the ability to build rapport quickly, tell a compelling story, and handle objections with curiosity and resilience.
• Sales DNA: A results-driven, execution-focused mindset with a strong desire to exceed targets in a fast-paced environment.
• Consultative Mindset: A focus on building effective client relationships through positive communication, honesty, and a genuine interest in helping small businesses thrive.
• Technical Aptitude: Comfortable with technical interactions, including co-browsing with customers online to navigate our software and conduct product demos.
• Growth Mindset: A proactive self-starter who is coachable, open to feedback, and views this initial contract as a launchpad for a professional sales career.
• Experience: Prior experience in customer-facing roles (Hospitality, Customer Service, or Retail) is advantageous; a strong interest in travel-tech or SaaS sales is essential.
• Bonus: Familiarity with Italian, Spanish, French, or other European languages is a significant plus.

If you are proactive, motivated, and eager to prove your ability in a team-oriented and entrepreneurial environment, then this is the perfect role for you. At Bókun, we value and nurture emerging talent, offering a culture that rewards those who take ownership of their results. Join a global team of professionals who are passionate about the future of travel. This is not just a job, but a career opportunity with significant potential for growth based on your results.

What We Offer 

• Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
• “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team.
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
• Donation matching. Give back? Give more! We match qualifying charitable donations annually.
• Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
• Travel perks. We believe that travel is employee development, so we provide discounts and more.
• Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
• Health benefits. We offer great coverage and competitive premiums.
• Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates.

Our Cultural Pillars:

Traveler first

We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us. 

Execution is our edge

We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges. 

We succeed together

The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

#LI-JP

#LI-Hybrid

About Tripadvisor

The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.

The Tripadvisor Experiences Engineering team is distributed across Europe and is responsible for Tripadvisor.com, the Tripadvisor mobile apps and all their supporting infrastructure. We run the systems that help operators build their businesses and those which enable third parties to utilise our inventory. We provide the tools which help our customer services team provide world class service to travellers and operators internationally.

About the Role

We’re looking for a Senior Software Engineer to join our fast-growing team. This role is open to candidates based within a commutable distance (generally up to 1.5 hours) of our Oxford office. We embrace flexibility in where and how work gets done and also value meaningful in-person moments to connect and collaborate. You can expect a remote-first working model with periodic in-person gatherings at your closest office for team connection, planning, or other key moments.

At Tripadvisor our Engineers are versatile and enjoy working on a variety of technical challenges. This is a full-stack position in which you will be working mostly on the backend with some front end projects from time to time.

Within Tripadvisor we have a fun and friendly environment where the key objective is getting things done. Working closely alongside product managers and designers, our engineers are part of the full process from software design, to code, to test, to deployment and back again. Most of our engineers release code to production every few days and we have a daily release cycle.

Tripadvisor's web stack includes Java, React, Typescript, GraphQL, Kubernetes, SQL and NoSQL databases, and runs on AWS. You don’t need to have experience with everything listed and will be able to complete coding languages in any language of your choice. You do need to be hungry to learn and will learn our tech stack on the job, if you don't know it already.

Perks of Working at Tripadvisor

• Competitive compensation packages, including base salary, annual bonus, and more.
• “Work your way” with flexibility to suit your lifestyle. We take a remote-friendly approach to collaboration, with the option to join on-site as often as you’d like in select locations. 
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
• Donation matching. Give back? Give more! We match qualifying charitable donations annually.
• Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
• Travel perks. We believe that travel is employee development, so we provide discounts and more.
• Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
• Health benefits. We offer great coverage and competitive premiums.

Our Cultural Pillars:

• Traveller first: We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us. 
• Execution is our edge: We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges. 
• We succeed together: The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

#LI-Hybrid

#LI-AMCVAY

About Tripadvisor 

The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.

About the Role

We’re looking for a Software Engineer II (Android) to join our fast-growing mobile team. This role is open to candidates based within a commutable distance (generally within 1–2 hours) of one of our office hubs in Oxford or London. We embrace flexibility in where and how work gets done and also value meaningful in-person moments to connect and collaborate. You can expect a remote-first working model with periodic in-person gatherings at your closest office for team connection, planning, or other key moments.

Within Tripadvisor Experiences we have a fun and friendly environment where the key objective is getting things done. Working closely alongside product managers and designers, our engineers are part of the full process from software design, to code, to test, to deployment and back again. Most of our engineers release code to production every few days and we have a daily release cycle.

What You'll Do

At Tripadvisor Experiences, our Engineers are versatile problem-solvers who thrive on a wide range of technical challenges. This is a Android-focused, full-stack role where you'll primarily work on Android systems, with occasional back-end projects. You don’t need to be an expert with everything — if you're eager to learn, we’ll support you on the job and help you grow your skills. Our tech stack includes Kotlin, Coroutines, Jetpack Compose, Cursor and GraphQL in a modular layout that follows the clean-architecture concept with MVVM.

• Code! Our engineers focus on doing what they enjoy most and do best, writing code
• Touch code at every level – while the focus is app development, you’ll also have opportunities to work on backend microservices
• Collaborate closely with Product and design teams to define feature specifications and develop high quality deliverables for our customers
• Take responsibility for all aspects of software engineering, from design to implementation, development experience, QA and maintenance
• Work alongside other engineering groups located around the world

Skills & Experience

• Demonstrated ability to use AI tools to improve efficiency, quality, and decision-making in day-to-day work.
• Proven ability to operate effectively with a global-first mindset
• Experience of developing an Android app and familiarity with mobile web and back-end technologies would be beneficial
• At least 3 years’ experience of commercial software development, solving different kinds of technical problems
• Experience with reactive programming in native mobile platforms
• Willingness and ability to take on new technologies
• Ability to break down complex problems into simple solutions
• High quality verbal and written communication skills
• Sense of ownership and pride in your work.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

#LI-SM1

#Viator

#LI-Remote

Are you an enthusiastic and highly motivated engineer / scientist seeking a change? We are currently expanding our Hydrodynamic and Metocean Team, where support and problem sharing is an important part of our culture.  We will provide you with an opportunity to keep developing your career in a world leading organisation.

About the role

In our Coasts and Oceans Group, within the Hydrodynamic and Metocean Team, we have projects involving modelling of hydrodynamics,. We predict winds, waves, water levels and currents for design of coastal structures and investigate the impact of developments such as offshore wind farms, harbours or coastal developments.

Key responsibilities:

• Analysis and interpretation of measured and hindcast metocean data
• Delivery of metocean analysis and computational wave modelling studies
• Lead and support the preparation of bids for metocean and coastal wave modelling studies
• Project management, including communication with the client
• Contribute to the development of in-house tools and models
• Participate in internal forums, working groups, conferences to stay current with industry best practises and be at the forefront of the research and technology.

About you

For the role you will need to demonstrate:

• BSc/BEng and preferably MSc/MEng or PhD in a relevant field (e.g. oceanography, meteorology, applied mathematics, physics, civil engineering).
• Track record in estimating metocean extreme values for design criteria, including the quantification of uncertainties.
• Experience in the application of numerical wave models (e.g. SWAN, SWASH, FUNWAVE)
• Experience in programming using one or more languages: Python, Matlab, R
• Experience in managing projects
• That you are highly numerate with strong analytical and problem-solving abilities
• Strong, effective communication skills, both verbally and in writing
• Collaborative team work
• Good attention to detail, record keeping, presentation and report writing skills
• Adaptability and self-motivation

Desirable Skills and experience

Further skills, of interest but not essential, include :

• Experience in the application of numerical wind models (e.g. WRF, WASP)
• Code management (GIT, branch management, unit testing)
• Knowledge of machine learning techniques and their limitations
• Knowledge of relevant industry standards
• Fortran programming language
• GIS

Flexible working

Helping our people achieve a healthy work-life balance is important to us, and we would be happy to explore flexible working and job share arrangements. Please talk to us about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.

About us

We deliver smart solutions where water interacts with people, infrastructure and the environment.

It’s our exceptional people that make us who we are. A diverse range of individuals, we work together to push the boundaries of conventional thinking. We are innovators, bridging the gap between academia and industry. As a not-for-profit company, we don’t have shareholders; instead our profits are used to advance our research and to develop our people, our tools and our technology. We value the independence this brings us, our business and our environment in the long term, creating a company that we are all proud to be part of.

We are an equal opportunity employer and value diversity in our workplace. We do not discriminate, and work to create an inclusive culture across our business.

Further information

• Download a full job description and person specification.
• Check out our exceptional benefits at hrwallingford.com/careers.
• Salary range: £42,000 - £55,000 dependant on experience.
• The closing date for applications is 25^th May 2026

Are you looking for a change in your career, are you an ambitious, talented and a motivated individual? This could be the role for you!

An opportunity has arised in our Marketing team who play a pivotal role in driving the company's growth by strategically positioning and promoting our innovative FISH and NGS products across research, clinical, and pharma markets.

As a Product Manager for FISH at OGT, your primary responsibility is to drive the success of our fluorescence in situ hybridization (FISH) product portfolio. You will join our Product Management team who are entrusted with overseeing the entire lifecycle of our products, from conception through to launch and ongoing optimization. Your role involves understanding market trends, customer needs, and competitive landscapes to develop and execute strategic product plans.

Your duties will include:

• Conduct comprehensive market research and analysis to gather the voice of the customer, identifying key needs, pain points, and market trends
• Analyse market trends, competitive landscapes, and customer feedback to identify opportunities for product innovation and differentiation
• Establish and maintain relationships with key opinion leaders, customers, and strategic partners to leverage their insights and connections for market intelligence
• Collaborate closely with Sales teams to leverage their market knowledge and insights, integrating their input into the VoC strategy and ensuring alignment between customer feedback and business objectives
• Collaborate with cross-functional teams to drive new product development (NPD) ideation, ensuring alignment with company goals and customer requirements
• Provide strategic input into product roadmap planning, prioritizing features and enhancements based on VoC findings and business objectives
• Develop robust business cases for new product initiatives, including market opportunity assessment, financial projections, and risk analysis
• Lead the product launch process, coordinating activities across marketing, sales, operations, and support functions to ensure a successful market introduction
• Define product positioning, messaging, and value propositions based on customer insights and competitive analysis
• Develop go-to-market strategies for new product launches, incorporating VoC insights to optimize pricing, distribution, and promotional tactics
• Oversee the development of global marketing campaigns to effectively position and promote products in target markets
• Collaborate with sales teams to develop sales enablement tools, training materials, and collateral to support product selling efforts
• Monitor product performance and customer feedback post-launch, iterating on strategies and tactics to optimize product success
• Act as a subject matter expert for the product portfolio, providing guidance and support to internal teams and external stakeholders
• Drive continuous improvement initiatives to enhance product quality, features, and user experience based on market feedback and technological advancements.

What we’re looking for in you:

Essential

• Degree level education in a molecular biology discipline
• Previous experience in a global Product Management role in Life Sciences, Genomics, or in vitro diagnostics Knowledge of FISH, ideally in a clinical setting
• Comprehensive knowledge and keen interest in developing applications, new technology and uptake in clinical and diagnostic applications
• Customer focused
• Strong analytical skills
• Able to travel for up to 20% of their working time, including internationally.

Desirable

• Experience in clinical cytogenetics, molecular genetics, or cancer genetics
• 1-2 years lab experience in NGS and/or FISH
• Proven track record of success in growing or supporting sales in clinical molecular genetics, diagnostics, or cancer genetics markets, including managing relationships with key customers/opinion leaders in their field
• A successful track record in product management and/or product development.

In return you will receive:

• Competitive salary
• Company Bonus Scheme
• Pension Scheme (10% non-contributory)
• Private Health Insurance
• Private Dental Insurance
• Group Income Protection
• Group Life Assurance
• 25 days holiday plus UK bank holidays
• High Street Discount Scheme.

Graduate Software Engineer – Build Technology That Moves in the Real World

Want to write code that doesn’t just sit on a screen—but powers real robots in real environments?

At Dexory, our engineers build the systems behind autonomous robots that navigate warehouses, scan inventory, and generate insights at scale. From robotics and computer vision to machine learning and cloud infrastructure, the problems we solve are complex, fast-moving, and deeply technical.

This is more than a graduate role. It’s a launchpad.

Why this role is different

From your first few weeks, you’ll be shipping production code—software that runs on robots, processes live data, and supports real operations.

Your first year is structured to accelerate your growth:

• Start in a core team aligned with your interests
• Rotate across teams every 2–3 months
• Build both depth and breadth across a modern engineering stack

By the end of the year, you won’t just understand the system—you’ll have helped build it.

If you’re excited by complex systems, real-world impact, and rapid growth, this is where your engineering career starts.

Where you could work

You’ll join one of our core teams, with rotations across others:

Autonomy
Build the systems that allow robots to safely navigate busy, real-world warehouse environments.
Think: motion planning, real-time systems, and safety-critical software.

AI / Perception
Turn raw sensor data into meaningful insights using computer vision and machine learning.
Think: ML pipelines, point cloud data, and large-scale perception systems.

Platform
Power everything behind the scenes with scalable infrastructure and developer tooling.
Think: cloud systems, CI/CD, and production reliability at scale.

What you’ll be doing

• Ship production code early—whether it’s running on robots, powering pipelines, or supporting infrastructure
• Work on systems that interact with the physical world, not just simulations
• Progress from well-defined tasks to owning features and leading small projects
• Design, build, test, and deploy software to production standards from day one
• Collaborate with engineers and cross-functional teams to deliver real-world solutions
• Contribute to technical discussions and grow into architectural thinking

What we’re looking for

You don’t need industry experience—but you do need strong fundamentals and curiosity.

You should have:

• A degree in Computer Science, Engineering, Robotics, AI/ML, Maths, Physics, or similar
• Strong foundations in Python
• Experience with Git and Linux
• Evidence of building real projects (coursework, personal projects, open source, etc.)

Depending on your interests, it’s great if you have:

• Autonomy: C++, robotics, or real-time systems
• AI / Perception: PyTorch, TensorFlow, or computer vision
• Platform: Docker, CI/CD, or cloud infrastructure

We care more about depth than ticking every box. If you’re strong in one area and motivated to learn, you’ll thrive here.

How you’ll grow

You’ll be supported from day one with structured mentorship and clear progression:

• Dedicated mentor: A senior engineer to guide your development
• Real feedback: Regular input on your code, decisions, and growth
• Access to leadership: Learn from experienced engineers across the business

Your first year:

• 3 months: Shipping independently, confident in your team’s domain
• 6 months: Owning features end-to-end, contributing to design discussions
• 12 months: Operating as a well-rounded engineer across multiple systems

Technologies you’ll work with

Depending on your team and rotations:

• Core: Python, Linux, CI/CD
• Autonomy: C++, ROS
• AI / Perception: PyTorch, TensorFlow
• Platform: Docker, Kubernetes, AWS, Golang, TypeScript, React

What you’ll gain

• Experience building production systems from day one
• Exposure to robotics, AI, and scalable infrastructure
• A fast-tracked path to becoming a confident, well-rounded engineer
• The chance to work on technology that directly impacts real-world operations

Benefits

Starting from the interview process and continuing into your career with us, you will be working by our four Operating Principles:

• Performance: High standards, outstanding results,
• Impact: Big challenges, bigger results
• Commitment: All in, every time
• One team: One mission, shared success

Joining our team and company isn't just about expertise; it's about embracing uncertainty with ambition. We're crafting world-changing solutions, fueled by a passion to redefine what's possible. We will look for you to help create and shape the future of logistics solutions through our products, our culture and our shared vision. 

You will also receive:

• Private healthcare via Bupa with 24/7 medical helpline 
• Life insurance
• Income protection 
• Pension: 4+% employee with option to opt into salary exchange, 5% employer
• Employee Assistance Programme - mental wellbeing, financial and legal advice/support 
• 25 holidays per year 
• Full meals onsite in Wallingford
• Fun team events on and offsite, snacks of all kinds in the office 

AAP/EEO Statement  

Dexory provides equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Please note: We are unable to provide sponsorship or relocation for this role.

Start date will be September 2026

The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.

The Tripadvisor Experiences Engineering team is distributed across Europe and is responsible for tripadvisorexperiences.com, the Tripadvisor Experiences mobile apps and all their supporting infrastructure. We run the systems that help operators build their businesses and those which enable third parties to utilise our inventory. We provide the tools which help our customer services team provide world class service to travellers and operators internationally.

About the Role

We’re looking for a Software Engineer I to join our fast-growing team. Tripadvisor Experiences is a remote first company. This role is open to candidates based in Oxford in the UK. We embrace flexibility in where and how work gets done and also value meaningful in-person moments to connect and collaborate. You can expect periodic in-person gatherings for team connection, planning, or other key moments.

At Tripadvisor Experiences our Engineers are versatile and enjoy working on a variety of technical challenges. This is a full-stack position in which you will be working mostly on the backend with some front end projects from time to time. While you need to be hungry to learn, you don't need to be an expert at front end development right away - we can teach that part on the job and you won't be tested on it in interviews.

Within Tripadvisor we have a fun and friendly environment where the key objective is getting things done. Working closely alongside product managers and designers, our engineers are part of the full process from software design, to code, to test, to deployment and back again. Most of our engineers release code to production every few days and we have a daily release cycle.

What You'll do

Tripadvisor’s web stack includes Java, React, TypeScript, GraphQL, Kubernetes, SQL and NoSQL databases, and runs on AWS. You don’t need experience with everything listed, but you must be eager to learn. You should have experience with a statically typed, object-oriented language such as Java, C#, or C++, and hold a bachelor’s or master’s degree in Computer Science or a related field.

What We Offer 

• Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
• “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team.
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
• Donation matching. Give back? Give more! We match qualifying charitable donations annually.
• Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
• Travel perks. We believe that travel is employee development, so we provide discounts and more.
• Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
• Health benefits. We offer great coverage and competitive premiums.
• Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates

Our Cultural Pillars:

Traveler first

We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us. 

Execution is our edge

We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges. 

We succeed together

The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements

 Application process

• 30 minute call with a recruiter to learn more about the role
• 1 hour technical coding interview with someone from the Tripadvisor experiences Engineering team
• Three one-hour interviews with members of the team, covering technical topics - including some coding - and what you would bring to Tripadvisor experiences.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

#LI-SM1

#LI-Hybrid

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

#LI-Hybrid 

#LI-SM1

Senior Product Designer | Viator

About Tripadvisor 

The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.

The B2B Experience Team

The B2B Experience Team is responsible for the platform tools within the marketplace ecosystem. We solve problems for operators, partners, and third-party merchants, driving efficiency, scalability, and trust across the platform.

We focus on creating intuitive, reliable experiences that enable our partners to run their businesses effectively, make confident decisions, and deliver great outcomes for end customers. Working closely with product, engineering, data, and commercial teams, we balance complex operational needs with simple, well-designed solutions—always grounded in customer insight and business impact.

Job Location: Remote UK, Poland or Portugal

This role is a remote position in the Poland or Portugal. Occasional travel to company offices as necessary.

What You’ll Do

Drive Product Strategy & Outcomes

• Evaluate pillar-level opportunities and challenges, contributing meaningfully to product strategy and roadmaps.

• Translate research and data into clear problem definitions, recommendations, and success metrics.

• Challenge assumptions constructively and advocate for customer-centred, evidence-based decisions.

Deliver High-Quality Design

• Own end-to-end design across multiple areas, from discovery through delivery.

• Plan and conduct user research, synthesising insights into actionable direction.

• Create flows, maps, IA, and prototypes to communicate and test solutions.

• Ensure design quality through collaboration, Design QA, and strong attention to detail.

• Use and contribute to the Design System to ensure consistency and scalability.

Collaborate, Influence & Mentor

• Work closely with product, engineering, marketing and commercial to create alignment and progress.

• Communicate clearly and persuasively, tailoring your approach to different audiences.

• Mentor and advocate helping peers connect our work to customer and business goals.

• Proactively identify and remove blockers, maintaining momentum without sacrificing quality 

Skills & Experience 

• Demonstrated ability to use AI tools to improve efficiency, quality, and decision-making in day-to-day work.
• Proven ability to operate effectively with a global-first mindset.
• Minimum 5 Years of Product Design experience 
• Must have marketplace experience 
• Thinks strategically and loves being hands-on to deliver meaningful outcomes.
• Grounds decisions in research, data, and customer insight.
• Is comfortable owning complex problem spaces and influencing direction.
• Communicates with clarity, confidence, and empathy.
• Embraces feedback, adapts to change, and maintains a bias toward progress.
• Cares deeply about craft, quality, and growing others.
• Believes great work comes from curiosity, collaboration, and shared ownership.

What We Offer 

• Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
• “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team.
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
• Donation matching. Give back? Give more! We match qualifying charitable donations annually.
• Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
• Travel perks. We believe that travel is employee development, so we provide discounts and more.
• Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
• Health benefits. We offer great coverage and competitive premiums.

Our Cultural Pillars:

Traveler first

We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us. 

Execution is our edge

We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges. 

We succeed together

The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

#LI-GM1

#LI-REMOTE

About Tripadvisor 

The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.

What We Offer 

• Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
• “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team.
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
• Donation matching. Give back? Give more! We match qualifying charitable donations annually.
• Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
• Travel perks. We believe that travel is employee development, so we provide discounts and more.
• Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
• Health benefits. We offer great coverage and competitive premiums.
• Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates.

Our Cultural Pillars:

Traveler first

We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us. 

Execution is our edge

We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges. 

We succeed together

The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

#LI-JP

#LI-Hybrid

This role is an Onsite Role: This role requires full-time presence at our Oxford, NC office.

Overview:

This role will guide, mentor, train, and coach his/her direct reports to be productive, engaged, and quality contributors within their team and the overall functional group. The supervisor will communicate, assign, and monitor department goals, activities, quality of work, and objectives to all team members. The supervisor will also track and report any shortfalls in the progress of the production schedule/and or plan. 

Other critical responsibilities include: 

• Lead and monitor daily production for assigned value stream.
• Supervise and lead the activities associated with filing and assembly by providing work direction, production schedules, training for continuous improvement, and mentoring for assigned associates.
• Understand and implement the business unit policies and procedures driving associate with an emphasis on safety, quality, teamwork, and continuous improvement.
• Monitor compliance to ensure orders are completed on time and desired finished goods inventory levels are maintained.
• Perform data collection and provide metrics and reporting as required.
• Communicate daily with Operations manager proactively providing solution to problems and concerns.
• Serve as Back up to the Operations Manager of the BU (as needed).

Responsibilities:

• Management
  • Assigns associates to the line, communicates necessary pass up/pass down information necessary for proficient shift handoff, ensures employees are working safely and compliant with plant safety rules and GMP guidelines.
  • Responsible for leading improvement projects and initiatives aligned with the business strategic imperatives to include, but not limited to: Safety, Employee Morale, Quality, Waste reduction, Direct & Indirect Labor Costs, and OEE.
  • Focus line ownership: Assessment of current state, establishing targets, development of glide paths, develop and execute action items and achieve targeted results. 
  • Establish staff and manpower requirements to achieve compliance in meeting scheduled workloads. Ensure activities within the Unit across all shifts comply with expectations set forth and are consistent with Department objectives and policies. Ensure all equipment is operational and performs within expected tolerances.
  • Solve production issues and drive continuous improvement, reduce waste, minimize changeovers and machine down-time, ensure all operation employees have defined job duties and expectations, and are managed.
  • Timely corrective action should take place when needed.
  • Interface with all other sites functional areas as needed (HR, Quality, WHSE, Planning, Payroll, etc.) Facilitates employee communication meetings as necessary, staff lines effectively, balancing Revlon full-time and temporary associates.
  • Maintains good associate relations and morale.
  • Attend various meetings to meet business needs. Supervise and validate line performance during NPD trials. 
• Development of People:
  • Strive to make the Oxford site a great place to work by: proactively developing people (cross training, projects)
  • Address all issues, concerns, and disciplinary actions promptly and effectively.
  • Innovation – Provide challenges, changes, ideas, and suggestions to drive the organization forward.
  • Provide/facilitate training as needed.
  • Ensure that all appropriate records are accurate and maintained within guidelines.
  • Ensures that plant procedures and policies are enforced accordingly and drives accountability for those that are not in compliance.
  • Facilitating employee feedback and annual performance reviews for subordinates. 
• Quality:
  • Ensure that associates are efficiently producing product complaint with Revlon and governmental guidelines and specifications.
  • Investigates and determines root causes and corrective actions for product out of specifications.
  • Interact with Quality to resolve problems or issues affecting areas of responsibility.  
  • Maximize line uptime and throughout through efficient use of associates and equipment.
  • Ensures the product is being produced at the highest quality standards.
  • Review scrap and potential quality concerns and providing resolution.
  • Review and sign appropriate paperwork.
  • Ensures that all necessary paperwork is appropriately completed in a prompt and efficient manner.
  • Ensure paperwork is maintained and up to date as per company requirements and policies.
  • Work with quality resources as needed to implement any new requirements due to new products or new regulations. 
• Financial:
  • Responsible for operational financial aspects of the shift assigned: Control of Labor – Direct (productive effort); Indirect (support effort); Nonstandard (Rework & First pass yield issues); Material – performance to established standards & minimization of waste. 

Qualifications:

• Prefer a 4 year BS or BA preferred degree in an engineering discipline, but other areas of study will be considered with appropriate and relevant experience and 5-7 years of experience required.
• Experience Proven track record of supervision of associates in a production environment, preferably drug and/or cosmetic.
• Knowledge of production equipment, especially safe operating techniques, product capabilities and troubleshooting methods.
• Must possess teamwork characteristics with the ability to motivate, communicate and proactively develop associates.
• High level of personal commitment, motivation, and intensity with demonstrated leadership in a production environment.
• Knowledge and experience with operations in a FDA – GMP environment.
• Significant communication skills – verbal and written.

Revlon is unable to sponsor or transfer employment visas for this role; candidates must be legally authorized to work in the United States without current or future visa support.

#LI-JL1

The base pay range for this position is $70,000 - $85,000 / year; however base pay offered may vary depending on skills, experience, job-related knowledge, and geographic location. Certain positions may also be eligible for short-term incentives as part of total compensation.

Employees (and their families) are eligible for medical, dental, and vision benefits. Employees are covered by the company-paid basic life insurance policy and company-paid short-term disability insurance (the benefit commences upon hire and allows for a portion of base salary for up to 26 weeks if you are disabled). Other benefits offered to employees include but are not limited to the following: long-term disability, supplemental life insurances, flexible spending accounts, critical illness insurance, group legal, identity theft protection, etc. Employees are also able to enroll in our 401k Retirement Savings Plan.

Employees will also receive 3 weeks of vacation, pro-rated based on date of hire for the 1st year of employment and twelve paid holidays throughout the calendar year. Vacation will depend on role.

Technical Customer Service Advisor - Spanish Speaker I Bokun

About Tripadvisor 

The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.

Job Location: This role is a hybrid position that requires 2 days per week in our Oxford office.

About Bókun

Bókun is a business management software created specifically for tours, attractions, and experience suppliers. It is the complete booking and channel management solution for extraordinary experiences, and its vision is to power the travel experience industry, driving more bookings for operators, connecting new channels, and enabling 3rd parties to build and connect to our platform, while optimizing supplier operations with new tools and services to support business growth. Bókun acts as a booking engine, channel manager, marketplace, price management tool, and more. Founded in 2012, Bókun's customer base is global, ranging from local suppliers to Fortune 500 companies.

What you’ll do:

As a Technical Support Advisor at Bókun, you will be part of the Escalation Team, playing a key role in diagnosing and resolving technical issues while ensuring a seamless customer experience. You will handle a diverse range of technical challenges — from troubleshooting complex incidents to investigating in-depth cases that require strong analytical thinking, mediation, and negotiation skills. Using all available tools and resources, you’ll accurately triage and resolve customer issues or escalate them to the appropriate teams as needed. This role involves managing inbound and outbound communication in English and Spanish across multiple channels, including email, phone, video calls with screen sharing, and chat. You will be responsible for researching and replicating reported problems, raising detailed bug reports, and proactively following up on open tickets to ensure timely resolution. In addition, you’ll maintain clear troubleshooting documentation, act as an internal escalation point for Tier 1 support cases, and collaborate closely with technical teams to manage escalations effectively. Success in this role depends on your ability to combine strong technical acumen with excellent communication and interpersonal skills to deliver high-quality support that meets key performance goals such as response time, quality, and customer satisfaction.

The ideal candidate will possess:

• 1–3 years of proven experience in a customer service or technical support role, ideally within the B2B sector.
• Strong problem-solving mindset with the ability to apply analytical and investigative skills to resolve customer issues creatively and independently.
• Basic working knowledge of CSS, HTML, and website CMS tools.
• A customer-focused attitude — enthusiastic, courteous, assertive, and proactive in driving engagement and resolution.
• Excellent teamwork skills, with a positive, friendly, and can-do approach when collaborating with both customers and colleagues.
• Openness to learn new and complex topics, constructive feedback and adaptability to business changes.
• Confidence and professionalism in handling complaints, mediating conflicts, and troubleshooting technical issues.
• Experience in the travel, tourism, leisure, or hospitality industries is a plus, but not essential for candidates with a strong passion for customer care.
• Experience working toward customer satisfaction targets and operational metrics, including quality, efficiency, and handle time.
• Fluency in written and spoken English and Spanish.
• Ability to multitask effectively in a fast-paced environment, identify next steps, and follow through with precision.
• Flexibility to work shift patterns, including occasional weekends.

What We Offer 

• Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
• “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team.
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
• Donation matching. Give back? Give more! We match qualifying charitable donations annually.
• Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
• Travel perks. We believe that travel is employee development, so we provide discounts and more.
• Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
• Health benefits. We offer great coverage and competitive premiums.
• Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates.

Our Cultural Pillars:

Traveler first

We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us. 

Execution is our edge

We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges. 

We succeed together

The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

#LI-Hybrid

#LI-JP

This role is an Onsite Role: This role requires full-time presence at our Oxford, NC office.

Overview:

• Responsible for directing and organizing various component materials into an end finished product and directs associates to achieve standard production rate as per the SPI.
• Responsible for directing associates to produce quality products as per the RPPS.
• Responsible for ensuring a safe and clean working environment.
• Responsible for directing the associates to operate cost center at a minimum cost to meet or exceed budget goals.
• Coaches and trains associates to meet or exceed Quality, GMP, Safety and good Housekeeping Standards.
• Must have proficient computer skills.
• Backup to the Director of the area (as needed)

Responsibilities:

• Safety: Ensure that a safe workplace is maintained at all times. Provide resources necessary to be proactive towards addressing issues in the workplace. Comply with all OSHA & Revlon guidelines and procedures. Assist Safety Director as needed with task forces, projects and teams. Metrics: Safety incident rate; OSHA & Workmen’s comp cases; restricted duty.
• Development of People: Strive to make the Oxford site a great place to work by: proactively developing people (cross training, class work and challenges); Addressing all issues, concerns and disciplinary actions promptly and effectively; contributing to site efforts to address issues and concerns. Staff lines effectively, balancing Revlon and Agency Temporary associates. Maintains good associate relations and morale. Ensures that procedures and policies required to meet good work practices are being adhered to. Innovation – Provide challenges, changes, ideas and suggestions to drive the organization forward. Metrics: Associates – Technical training compliance; Safety training; GMP training; Personal Development Plans; Lean Manufacturing.
• Quality: Ensure that all Revlon & Governmental Good Manufacturing Practices are complied with. Provide resources necessary to address any issues before the operation is adversely affected. Maximize line uptime and throughput through efficient use of associates and equipment as specified in the SPI. Assures the quality integrity is being produced at the highest standards of the RPPS. Ensures that SAR’s Cleaning and Sanitizing Logs and other related production paperwork is properly filled out, maintained and up to date as per company requirements and policies. Work with the site Quality Director (and others – as needed) to implement any new requirements due to new products or new regulations. Provide / facilitate training as needed. Ensure that all appropriate records are accurate and maintained within guidelines. Metrics: First pass yield accuracy on paperwork, Sigma; AOQ; Rejection of lots; GMP through internal or corporate audits.
• Customer Service: Ensure that all Customer requirements (domestic, international & special markets) are met per company objectives (Regular business forecast & Promotional commitments). Evaluate production needs on a forward basis to ensure that needed equipment and people resources are available to meet the customer’s needs. Keeps Senior Management abreast through shift transference of information orally and written of current production plan issues, changes or problems that need to be highlighted. Metrics: Schedule compliance; Service Levels; Promotional ship on time.
• Financial: Responsible for operational financial aspects of the cost center(s) assigned: Control of Labor – Direct (productive effort); Indirect (support effort); Nonstandard (Rework & First pass yield issues); Material – performance to established standards & minimization of waste; Overhead – supplies and ancillary equipment; Support and facilitate site cost reduction objectives. Metrics: Labor – Direct efficiency, indirect as a percent of direct; Material – MU; Scrap report. Overhead – performance to budget & tasks.

Qualifications:

• Experience in supervision of associates in a production environment, preferably drug and/or cosmetic.
• Extensive knowledge of production equipment, especially safe operating techniques, product capabilities and troubleshooting methods.
• Have good teamwork characteristics with the ability to motivate, communicate and proactively develop associates.
• High level of personal commitment, motivation and intensity with demonstrated leadership in a production environment.
• Knowledge and experience with operations in an FDA – GMP environment
• Significant communication skills – verbal and written
• Ability to facilitate cross functional teams
• Basic computer skills, Excel, Word and use of MRP systems

Responsible for these aspects of daily operations:

• Ensure that all employees in the cost center have defined job duties and expectations and are managed according to those duties – and that timely corrective action takes place when needed.
• Ensure that reasonable schedules are formulated, meeting customer’s needs and equipment capability. Interface with appropriate departments as needed to affect change.
• Ensure that all equipment is operational and performs within expected tolerances.
• Ensure that all Revlon and governmental policies, guidelines, rules and procedures are followed and adhered to.
• Interface with all other sites functional areas as needed (HR, Quality, Distribution, Finance, etc.)

Measurement of Performance:

• Maintain Safety at an Incidence Rate to meet or exceed established target.
• Maintain Quality to significantly improve and revamp the quality process to decrease rejects and ensure that defective material does not leave the site per established target.
• Attain a GMP score to meet or exceed target
• Material Usage Variance (MUV) is achieved by favorable variance to budget per established target.
• Customer Service to achieve regular business customer service level and achieve promotional shipment as per established target.
• Direct Labor Efficiency to achieve a “net” direct labor efficiency of “0”$ variance to budget after cost reduction and achieve a total indirect labor efficiency of “0”$ variance to budget as per established target.

Minimum Education Required:

• 4-year degree in an engineering discipline, but other areas of study will be considered with appropriate and relevant experience.
• Minimum 5 - 7 years of experience

Revlon is unable to sponsor or transfer employment visas for this role; candidates must be legally authorized to work in the United States without current or future visa support.

#LI-JL1 

The base pay range for this position is $100,000 - $120,000 / year; however base pay offered may vary depending on skills, experience, job-related knowledge, and geographic location. Certain positions may also be eligible for short-term incentives as part of total compensation.

Employees (and their families) are eligible for medical, dental, and vision benefits. Employees are covered by the company-paid basic life insurance policy and company-paid short-term disability insurance (the benefit commences upon hire and allows for a portion of base salary for up to 26 weeks if you are disabled). Other benefits offered to employees include but are not limited to the following: long-term disability, supplemental life insurances, flexible spending accounts, critical illness insurance, group legal, identity theft protection, etc. Employees are also able to enroll in our 401k Retirement Savings Plan.

Employees will also receive 3 weeks of vacation, pro-rated based on date of hire for the 1st year of employment and twelve paid holidays throughout the calendar year. Vacation will depend on role.

This role is an Onsite Role: This role requires full-time presence at our Oxford, NC office.

This role will guide, mentor, train, and coach his/her direct reports to be productive, engaged, and quality contributors within their team and the overall functional group. The supervisor will communicate, assign, and monitor department goals, activities, quality of work, and objectives to all team members. The supervisor will also track and report any shortfalls in the progress of the production schedule/and or plan. 

Other critical responsibilities include: 

• Lead and monitor daily production for assigned value stream.
• Supervise and lead the activities associated with filing and assembly by providing work direction, production schedules, training for continuous improvement, and mentoring for assigned associates.
• Understand and implement the business unit policies and procedures driving associate with an emphasis on safety, quality, teamwork, and continuous improvement.
• Monitor compliance to ensure orders are completed on time and desired finished goods inventory levels are maintained.
• Perform data collection and provide metrics and reporting as required.
• Communicate daily with Operations manager proactively providing solution to problems and concerns.
• Serve as Back up to the Operations Manager of the BU (as needed).

Responsibilities:

• Management
  
  
• Assign associates to the line, communicates necessary pass up/pass down information necessary for proficient shift handoff, ensures employees are working safely and compliant with plant safety rules and GMP guidelines.
• Responsible for leading improvement projects and initiatives aligned with the business strategic imperatives to include, but not limited to: Safety, Employee Morale, Quality, Waste reduction, Direct & Indirect Labor Costs, and OEE.
• Focus line ownership: Assessment of current state, establishing targets, development of glide paths, develop and execute action items and achieve targeted results. 
• Establish staff and manpower requirements to achieve compliance in meeting scheduled workloads. Ensure activities within the Unit across all shifts comply with expectations set forth and are consistent with Department objectives and policies. Ensure all equipment is operational and performs within expected tolerances.
• Solve production issues and drive continuous improvement, reduce waste, minimize changeovers and machine down-time, ensure all operation employees have defined job duties and expectations, and are managed.
• Timely corrective action should take place when needed.
• Interface with all other sites functional areas as needed (HR, Quality, WHSE, Planning, Payroll, etc.) Facilitates employee communication meetings as necessary, staff lines effectively, balancing Revlon full-time and temporary associates.
• Maintains good associate relations and morale.
• Attend various meetings to meet business needs. Supervise and validate line performance during NPD trials. 
  
  
• Development of People:
• Strive to make the Oxford site a great place to work by: proactively developing people (cross training, projects)
• Address all issues, concerns, and disciplinary actions promptly and effectively.
• Innovation – Provide challenges, changes, ideas, and suggestions to drive the organization forward.
• Provide/facilitate training as needed.
• Ensure that all appropriate records are accurate and maintained within guidelines.
• Ensures that plant procedures and policies are enforced accordingly and drives accountability for those that are not in compliance.
• Facilitating employee feedback and annual performance reviews for subordinates. 
  
  
• Quality:
  
  
• Ensure that associates are efficiently producing product complaint with Revlon and governmental guidelines and specifications.
• Investigates and determines root causes and corrective actions for product out of specifications.
• Interact with Quality to resolve problems or issues affecting areas of responsibility.  
• Maximize line uptime and throughout through efficient use of associates and equipment.
• Ensures the product is being produced at the highest quality standards.
• Review scrap and potential quality concerns and providing resolution.
• Review and sign appropriate paperwork.
• Ensures that all necessary paperwork is appropriately completed in a prompt and efficient manner.
• Ensure paperwork is maintained and up to date as per company requirements and policies.
• Work with quality resources as needed to implement any new requirements due to new products or new regulations. 
  
  
• Financial:
• Responsible for operational financial aspects of the shift assigned: Control of Labor – Direct (productive effort); Indirect (support effort); Nonstandard (Rework & First pass yield issues); Material – performance to established standards & minimization of waste. 

Qualifications:

• Prefer a 4 year BS or BA preferred degree in an engineering discipline, but other areas of study will be considered with appropriate and relevant experience and 5-7 years of experience required.
• Experience Proven track record of supervision of associates in a production environment, preferably drug and/or cosmetic.
• Knowledge of production equipment, especially safe operating techniques, product capabilities and troubleshooting methods.
• Must possess teamwork characteristics with the ability to motivate, communicate and proactively develop associates.
• High level of personal commitment, motivation, and intensity with demonstrated leadership in a production environment.
• Knowledge and experience with operations in a FDA – GMP environment.
• Significant communication skills – verbal and written.

Revlon is unable to sponsor or transfer employment visas for this role; candidates must be legally authorized to work in the United States without current or future visa support.

The base pay range for this position is $70,000 - $85,000 / year; however base pay offered may vary depending on skills, experience, job-related knowledge, and geographic location. Certain positions may also be eligible for short-term incentives as part of total compensation.

Employees (and their families) are eligible for medical, dental, and vision benefits. Employees are covered by the company-paid basic life insurance policy and company-paid short-term disability insurance (the benefit commences upon hire and allows for a portion of base salary for up to 26 weeks if you are disabled). Other benefits offered to employees include but are not limited to the following: long-term disability, supplemental life insurances, flexible spending accounts, critical illness insurance, group legal, identity theft protection, etc. Employees are also able to enroll in our 401k Retirement Savings Plan.

Employees will also receive 3 weeks of vacation, pro-rated based on date of hire for the 1st year of employment and twelve paid holidays throughout the calendar year. Vacation will depend on role.

This role is an onsite Role: Employees are expected to work from our Oxford, NC office 5 days per week.

Position Summary:

Ready to lead with impact? As VP of Operations, Supply Chain you’ll be at the heart of Revlon’s manufacturing engine — driving excellence across production, warehousing, and team leadership. This is a high-visibility role where strategic thinking meets hands-on execution, all in service of delivering beauty to millions.                                       

You’ll be steering the ship across multiple operational domains, ensuring our products are made with precision, delivered on time, and supported by a thriving team culture.

This role offers the chance to lead a large, established operation that is evolving to meet the demands of a modern, technology-enabled supply chain. The organization has deep operational knowledge and a strong understanding of “the Revlon way,” and is now seeking external perspective, fresh thinking, and best-in-class practices to take performance to the next level.

Core Responsibilities:

Operational Leadership

• Oversee all aspects of manufacturing, warehousing, and site security, ensuring compliance with safety, health, and environmental standards.
• Lead production to meet customer demand, service levels, and cost targets while maintaining top-tier quality.
• Analyze forecasts and align manufacturing capacity to support business plans.
• Optimize production processes and evaluate in-house vs. outsourced opportunities for efficiency.
• Drive productivity through value analysis and continuous improvement initiatives.

Strategic & Financial Oversight

• Prepare and manage departmental budgets, standards, and performance tracking.
• Lead long-term capital planning and strategic plant improvements.
• Maintain accountability for a total expenditure of $335M, including overhead, labor, and materials.

Compliance & Quality

• Ensure adherence to all regulatory requirements (FDA, OSHA, EPA) and Good Manufacturing Practices (GMP).
• Monitor and implement control measures to proactively address potential issues.
• Champion quality across all manufactured products and maintain a strong safety record.
• Cross-Functional Collaboration
• Partner with teams across Distribution, Engineering, R&D/Quality, Supply Planning, Procurement, Finance, IT, and HR to achieve shared goals.

Team Development

• Set clear business objectives and performance metrics.
• Recruit, onboard, and develop talent across exempt and non-exempt roles.
• Provide fact-based feedback, coaching, and career development conversations.
• Build succession plans and ensure ongoing training and development.

The Candidate:

You’re a strategic operator with a passion for people and process. You thrive in fast-paced, high volume environments and know how to balance big-picture thinking with day-to-day execution.

• A collaborative leader who builds trust and drives results.
• Skilled in motivating diverse teams and fostering a culture of continuous improvement.
• Comfortable navigating complexity and solving problems creatively.
• Financially savvy with a strong grasp of cost accounting and budget management.
• Adept at Lean Manufacturing and Continuous Improvement methodologies.
• Energized by the challenge of scaling operations in a dynamic CPG setting.

Qualifications:

• Minimum 15 years of progressive experience in operations leadership, including 10+ years at the senior management level.
• Proven track record in manufacturing, distribution, supply planning, and engineering.
• Experience in high-volume, multi-SKU, multi-shift CPG manufacturing environments.
• Bachelor’s degree in Business, Supply Chain Operations, Engineering, or related field; MBA preferred.
• Strong knowledge of supply chain processes and regulatory compliance.
• Proficiency in Lean Manufacturing and Continuous Improvement.
• Exceptional interpersonal, leadership, and problem-solving skills.

#LI-Onsite

Revlon is unable to sponsor or transfer employment visas for this role; candidates must be legally authorized to work in the United States without current or future visa support.

The base pay range for this position is $240,000.00 - $300,000.00 / year; however base pay offered may vary depending on skills, experience, job-related knowledge, and geographic location. Certain positions may also be eligible for short-term incentives as part of total compensation.

Employees (and their families) are eligible for medical, dental, and vision benefits. Employees are covered by the company-paid basic life insurance policy and company-paid short-term disability insurance (the benefit commences upon hire and allows for a portion of base salary for up to 26 weeks if you are disabled). Other benefits offered to employees include but are not limited to the following: long-term disability, supplemental life insurances, flexible spending accounts, critical illness insurance, group legal, identity theft protection, etc. Employees are also able to enroll in our 401k Retirement Savings Plan.

Employees will also receive 4 weeks of vacation, pro-rated based on date of hire for the 1st year of employment and twelve paid holidays throughout the calendar year. Vacation will depend on role.

This role is an Onsite Role: This role requires full-time presence at our Oxford, NC office.

Overview:

• Responsible for directing and organizing various component materials into an end finished product and directs associates to achieve standard production rate as per the SPI.
• Responsible for directing associates to produce quality products as per the RPPS.
• Responsible for ensuring a safe and clean working environment.
• Responsible for directing the associates to operate cost center at a minimum cost to meet or exceed budget goals.
• Coaches and trains associates to meet or exceed Quality, GMP, Safety and good Housekeeping Standards.
• Must have proficient computer skills.
• Backup to the Director of the area (as needed)

Responsibilities:

• Safety: Ensure that a safe workplace is maintained at all times. Provide resources necessary to be proactive towards addressing issues in the workplace. Comply with all OSHA & Revlon guidelines and procedures. Assist Safety Director as needed with task forces, projects and teams. Metrics: Safety incident rate; OSHA & Workmen’s comp cases; restricted duty.
• Development of People: Strive to make the Oxford site a great place to work by: proactively developing people (cross training, class work and challenges); Addressing all issues, concerns and disciplinary actions promptly and effectively; contributing to site efforts to address issues and concerns. Staff lines effectively, balancing Revlon and Agency Temporary associates. Maintains good associate relations and morale. Ensures that procedures and policies required to meet good work practices are being adhered to. Innovation – Provide challenges, changes, ideas and suggestions to drive the organization forward. Metrics: Associates – Technical training compliance; Safety training; GMP training; Personal Development Plans; Lean Manufacturing.
• Quality: Ensure that all Revlon & Governmental Good Manufacturing Practices are complied with. Provide resources necessary to address any issues before the operation is adversely affected. Maximize line uptime and throughput through efficient use of associates and equipment as specified in the SPI. Assures the quality integrity is being produced at the highest standards of the RPPS. Ensures that SAR’s Cleaning and Sanitizing Logs and other related production paperwork is properly filled out, maintained and up to date as per company requirements and policies. Work with the site Quality Director (and others – as needed) to implement any new requirements due to new products or new regulations. Provide / facilitate training as needed. Ensure that all appropriate records are accurate and maintained within guidelines. Metrics: First pass yield accuracy on paperwork, Sigma; AOQ; Rejection of lots; GMP through internal or corporate audits.
• Customer Service: Ensure that all Customer requirements (domestic, international & special markets) are met per company objectives (Regular business forecast & Promotional commitments). Evaluate production needs on a forward basis to ensure that needed equipment and people resources are available to meet the customer’s needs. Keeps Senior Management abreast through shift transference of information orally and written of current production plan issues, changes or problems that need to be highlighted. Metrics: Schedule compliance; Service Levels; Promotional ship on time.
• Financial: Responsible for operational financial aspects of the cost center(s) assigned: Control of Labor – Direct (productive effort); Indirect (support effort); Nonstandard (Rework & First pass yield issues); Material – performance to established standards & minimization of waste; Overhead – supplies and ancillary equipment; Support and facilitate site cost reduction objectives. Metrics: Labor – Direct efficiency, indirect as a percent of direct; Material – MU; Scrap report. Overhead – performance to budget & tasks.

Qualifications:

• Experience in supervision of associates in a production environment, preferably drug and/or cosmetic.
• Extensive knowledge of production equipment, especially safe operating techniques, product capabilities and troubleshooting methods.
• Have good teamwork characteristics with the ability to motivate, communicate and proactively develop associates.
• High level of personal commitment, motivation and intensity with demonstrated leadership in a production environment.
• Knowledge and experience with operations in an FDA – GMP environment
• Significant communication skills – verbal and written
• Ability to facilitate cross functional teams
• Basic computer skills, Excel, Word and use of MRP systems

Responsible for these aspects of daily operations:

• Ensure that all employees in the cost center have defined job duties and expectations and are managed according to those duties – and that timely corrective action takes place when needed.
• Ensure that reasonable schedules are formulated, meeting customer’s needs and equipment capability. Interface with appropriate departments as needed to affect change.
• Ensure that all equipment is operational and performs within expected tolerances.
• Ensure that all Revlon and governmental policies, guidelines, rules and procedures are followed and adhered to.
• Interface with all other sites functional areas as needed (HR, Quality, Distribution, Finance, etc.)

Measurement of Performance:

• Maintain Safety at an Incidence Rate to meet or exceed established target.
• Maintain Quality to significantly improve and revamp the quality process to decrease rejects and ensure that defective material does not leave the site per established target.
• Attain a GMP score to meet or exceed target
• Material Usage Variance (MUV) is achieved by favorable variance to budget per established target.
• Customer Service to achieve regular business customer service level and achieve promotional shipment as per established target.
• Direct Labor Efficiency to achieve a “net” direct labor efficiency of “0”$ variance to budget after cost reduction and achieve a total indirect labor efficiency of “0”$ variance to budget as per established target.

Minimum Education Required:

• 4-year degree in an engineering discipline, but other areas of study will be considered with appropriate and relevant experience.
• Minimum 5 - 7 years of experience

Revlon is unable to sponsor or transfer employment visas for this role; candidates must be legally authorized to work in the United States without current or future visa support.

#LI-JL1 

The base pay range for this position is $100,000 - $120,000 / year; however base pay offered may vary depending on skills, experience, job-related knowledge, and geographic location. Certain positions may also be eligible for short-term incentives as part of total compensation.

Employees (and their families) are eligible for medical, dental, and vision benefits. Employees are covered by the company-paid basic life insurance policy and company-paid short-term disability insurance (the benefit commences upon hire and allows for a portion of base salary for up to 26 weeks if you are disabled). Other benefits offered to employees include but are not limited to the following: long-term disability, supplemental life insurances, flexible spending accounts, critical illness insurance, group legal, identity theft protection, etc. Employees are also able to enroll in our 401k Retirement Savings Plan.

Employees will also receive 3 weeks of vacation, pro-rated based on date of hire for the 1st year of employment and twelve paid holidays throughout the calendar year. Vacation will depend on role.

This role is an Onsite Role: This role requires full-time presence at our Oxford, North Carolina office.

This position is responsible for sampling, inspecting, testing and final disposition of components and finished goods in accordance with department procedures and Revlon specifications. Use statistical sampling plans, measurement tests and developed organoleptic skills in evaluation of products. Assists with training new employees. 

The QC Department supports an active manufacturing facility. Materials are evaluated and inspected in the QC Laboratory and in Manufacturing. Sampling is performed in other areas within the facility.

This position is designated as 3rd shift and is required to be adaptable to working different shifts and Saturday/Sunday based on business demands and coverage requirements. 

Specific Duties:

• Sample, inspect and disposition components and finished goods in accordance with department procedures and Revlon specifications.
• Interfaces with other departments as necessary to obtain standards and/or specifications in order to properly evaluate incoming components and in-process finished goods.
• Document and report data in accordance with written procedures and Revlon specifications.
• Enters final disposition in SAP.
• Notifies appropriate personnel (supervisors, mechanics, and machine operators) to non-compliant parameters. Identifies suspect production.
• Prepares and ships new Finished Products and new components to R&D, Product Development and Marketing.
• Assist with resolving production line complaints when defective components are found during filling.
• Create and issue Quality Notification.
• Assists with training new employees.
• Audit manufacturing lines to ensure compliance to RPPS and documentation requirements.
• Follows Good Manufacturing Practices and safety requirements.
• Work independently with minimum supervision.
• Performs other duties as assigned by supervisor.

Knowledge & Skills Required: 

• Must have good math and organization skills
• High attention to detail
• Excellent communication skills
• Aptitude for color and organoleptic evaluation
• Work independently with minimum supervision

Minimum Education Required:

• College degree in a science, technical or related business discipline preferred. In lieu of a degree, relevant experience may substitute for degree.

Minimum Years of Experience Required: 

• 0 – 3 years

#LI-CH2

Revlon is unable to sponsor or transfer employment visas for this role; candidates must be legally authorized to work in the United States without current or future visa support.

The base pay range for this position is $45,000.00 - $55,000.00 / year; however base pay offered may vary depending on skills, experience, job-related knowledge, and geographic location. Certain positions may also be eligible for short-term incentives as part of total compensation.

Employees (and their families) are eligible for medical, dental, and vision benefits. Employees are covered by the company-paid basic life insurance policy and company-paid short-term disability insurance (the benefit commences upon hire and allows for a portion of base salary for up to 26 weeks if you are disabled). Other benefits offered to employees include but are not limited to the following: long-term disability, supplemental life insurances, flexible spending accounts, critical illness insurance, group legal, identity theft protection, etc. Employees are also able to enroll in our 401k Retirement Savings Plan.

Employees will also receive 3 weeks of vacation, pro-rated based on date of hire for the 1st year of employment and twelve paid holidays throughout the calendar year. Vacation will depend on role.

This role is an Onsite role: Employees are expected to work from our Oxford, NC office 5 days per week.

Position Summary:

Ready to lead with impact? As VP of Operations, Supply Chain you’ll be at the heart of Revlon’s manufacturing engine — driving excellence across production, warehousing, and team leadership. This is a high-visibility role where strategic thinking meets hands-on execution, all in service of delivering beauty to millions.                                       

You’ll be steering the ship across multiple operational domains, ensuring our products are made with precision, delivered on time, and supported by a thriving team culture.

This role offers the chance to lead a large, established operation that is evolving to meet the demands of a modern, technology-enabled supply chain. The organization has deep operational knowledge and a strong understanding of “the Revlon way,” and is now seeking external perspective, fresh thinking, and best-in-class practices to take performance to the next level.

Core Responsibilities:

Operational Leadership

• Oversee all aspects of manufacturing, warehousing, and site security, ensuring compliance with safety, health, and environmental standards.
• Lead production to meet customer demand, service levels, and cost targets while maintaining top-tier quality.
• Analyze forecasts and align manufacturing capacity to support business plans.
• Optimize production processes and evaluate in-house vs. outsourced opportunities for efficiency.
• Drive productivity through value analysis and continuous improvement initiatives.

Strategic & Financial Oversight

• Prepare and manage departmental budgets, standards, and performance tracking.
• Lead long-term capital planning and strategic plant improvements.
• Maintain accountability for a total expenditure of $335M, including overhead, labor, and materials.

Compliance & Quality

• Ensure adherence to all regulatory requirements (FDA, OSHA, EPA) and Good Manufacturing Practices (GMP).
• Monitor and implement control measures to proactively address potential issues.
• Champion quality across all manufactured products and maintain a strong safety record.
• Cross-Functional Collaboration
• Partner with teams across Distribution, Engineering, R&D/Quality, Supply Planning, Procurement, Finance, IT, and HR to achieve shared goals.

Team Development

• Set clear business objectives and performance metrics.
• Recruit, onboard, and develop talent across exempt and non-exempt roles.
• Provide fact-based feedback, coaching, and career development conversations.
• Build succession plans and ensure ongoing training and development.

The Candidate:

You’re a strategic operator with a passion for people and process. You thrive in fast-paced, high volume environments and know how to balance big-picture thinking with day-to-day execution.

• A collaborative leader who builds trust and drives results.
• Skilled in motivating diverse teams and fostering a culture of continuous improvement.
• Comfortable navigating complexity and solving problems creatively.
• Financially savvy with a strong grasp of cost accounting and budget management.
• Adept at Lean Manufacturing and Continuous Improvement methodologies.
• Energized by the challenge of scaling operations in a dynamic CPG setting.

Qualifications:

• Minimum 15 years of progressive experience in operations leadership, including 10+ years at the senior management level.
• Proven track record in manufacturing, distribution, supply planning, and engineering.
• Experience in high-volume, multi-SKU, multi-shift CPG manufacturing environments.
• Bachelor’s degree in Business, Supply Chain Operations, Engineering, or related field; MBA preferred.
• Strong knowledge of supply chain processes and regulatory compliance.
• Proficiency in Lean Manufacturing and Continuous Improvement.
• Exceptional interpersonal, leadership, and problem-solving skills.

#LI-Onsite

Revlon is unable to sponsor or transfer employment visas for this role; candidates must be legally authorized to work in the United States without current or future visa support.

The base pay range for this position is $240,000.00 - $300,000.00 / year; however base pay offered may vary depending on skills, experience, job-related knowledge, and geographic location. Certain positions may also be eligible for short-term incentives as part of total compensation.

Employees (and their families) are eligible for medical, dental, and vision benefits. Employees are covered by the company-paid basic life insurance policy and company-paid short-term disability insurance (the benefit commences upon hire and allows for a portion of base salary for up to 26 weeks if you are disabled). Other benefits offered to employees include but are not limited to the following: long-term disability, supplemental life insurances, flexible spending accounts, critical illness insurance, group legal, identity theft protection, etc. Employees are also able to enroll in our 401k Retirement Savings Plan.

Employees will also receive 4 weeks of vacation, pro-rated based on date of hire for the 1st year of employment and twelve paid holidays throughout the calendar year. Vacation will depend on role.

Technical Customer Service Advisor I Bokun

About Tripadvisor

The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.

Job Location: This role is a hybrid position that requires 2 days per week in our Oxford office.

About Bókun

Bókun is a business management software created specifically for tours, attractions, and experience’s suppliers. Its vision is to power the travel experience industry, driving more bookings for operators, connecting new channels alongside enabling 3rd parties to build and connect to our platform, while optimizing supplier’ operation with new tools and services to support business growth. Bókun acts as a booking engine, an inventory channel manager, a price management tool, and more. Founded in 2012, Bókun's customer base is global, ranging from local suppliers to Fortune 500 companies.

What you’ll do:

As a Technical Support Advisor at Bókun, you will be part of the Escalation Team, playing a key role in diagnosing and resolving technical issues while ensuring a seamless customer experience. You will handle a diverse range of technical challenges — from troubleshooting complex incidents to investigating in-depth cases that require strong analytical thinking, mediation, and negotiation skills. Using all available tools and resources, you’ll accurately triage and resolve customer issues or escalate them to the appropriate teams as needed. This role involves managing inbound and outbound communication in English across multiple channels, including email, phone, video calls with screen sharing, and chat. You will be responsible for researching and replicating reported problems, raising detailed bug reports, and proactively following up on open tickets to ensure timely resolution. In addition, you’ll maintain clear troubleshooting documentation, act as an internal escalation point for Tier 1 support cases, and collaborate closely with technical teams to manage escalations effectively. Success in this role depends on your ability to combine strong technical acumen with excellent communication and interpersonal skills to deliver high-quality support that meets key performance goals such as response time, quality, and customer satisfaction.

The ideal candidate will possess:

• 1–3 years of proven experience in a customer service or technical support role, ideally within the B2B sector.
• Strong problem-solving mindset with the ability to apply analytical and investigative skills to resolve customer issues creatively and independently.
• Basic working knowledge of CSS, HTML, and website CMS tools.
• A customer-focused attitude — enthusiastic, courteous, assertive, and proactive in driving engagement and resolution.
• Excellent teamwork skills, with a positive, friendly, and can-do approach when collaborating with both customers and colleagues.
• Openness to learn new and complex topics, constructive feedback and adaptability to business changes.
• Confidence and professionalism in handling complaints, mediating conflicts, and troubleshooting technical issues.
• Experience in the travel, tourism, leisure, or hospitality industries is a plus, but not essential for candidates with a strong passion for customer care.
• Experience working toward customer satisfaction targets and operational metrics, including quality, efficiency, and handle time.
• Fluency in written and spoken English. Proficiency in an additional EU language (Spanish, Italian, Portuguese or French) can be an advantage.
• Ability to multitask effectively in a fast-paced environment, identify next steps, and follow through with precision.
• Flexibility to work shift patterns, including occasional weekends.

What We Offer 

• Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
• “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team.
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
• Donation matching. Give back? Give more! We match qualifying charitable donations annually.
• Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
• Travel perks. We believe that travel is employee development, so we provide discounts and more.
• Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
• Health benefits. We offer great coverage and competitive premiums.
• Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates.

Our Cultural Pillars:

Traveler first

We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us. 

Execution is our edge

We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges. 

We succeed together

The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

#LI-JP

#LI-Hybrid

Process Automation Lead, 3P | Tripadvisor 

About Tripadvisor 

The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.

Are you ready to move beyond incremental improvements and lead a total AI-driven transformation? We are looking for a visionary Process Automation Lead to dismantle legacy friction and build a world-class, automated experience for the teams driving explosive growth for our Experiences business. You won’t just be mapping processes; you’ll be defining the future of how our Sales and Marketing teams scale.

We are seeking a visionary Process Automation Lead to architect and implement frictionless, AI-enhanced experiences for our partner-facing team. You will be the primary driver in enabling our Distribution Partnerships Sales and Marketing teams to 10x their impact. This is a high-autonomy role designed for a strategic leader who can bridge the gap between lean process optimization and cutting-edge AI opportunities. If you are a builder who thrives on dismantling legacy friction and scaling solutions in a fast-paced environment, we want you on our team.

Job Location: Remote

This role is a remote position in the [country]. Occasional travel to company offices as necessary.

Your Impact:

• Strategic Process Mapping: Lead discovery sessions to identify and map high-friction points in the employee and customer journey.

• AI-Driven Transformation: Translate complex AI and automation concepts—including Generative AI, chatbots, and predictive analysis—into scalable solutions for internal teams.

• Next-Gen Workflow Automation: Re-engineer and automate routine tasks to drastically improve resolution speed and accuracy.

• Root-Cause Resolution: Identify and eliminate product or process blockers that cause employee or partner friction, ensuring measurable impact on service quality.

• Full-Lifecycle Ownership: Oversee the end-to-end implementation of automation projects, ensuring they are scalable, data-validated, and aligned with our global service-solution strategy.

What You’ll Bring:

• Expertise in Scale: 5+ years of experience in sales or marketing operations with a proven track record of process optimization and automation.

• The "Automation Mindset": Deep understanding of Six Sigma methodologies paired with modern AI workflow tooling.

• Technical Translation: A natural ability to collaborate with technical teams and external vendors to turn business needs into seamless delivery.

• Relentless Collaboration: Strong stakeholder management skills with the ability to influence leadership and execute complex roadmaps.

• Customer Obsession: A mindset that puts the partner experience first, advocating for simplicity at every touchpoint.

Core Competencies for Success:

• Execution at Speed: You are comfortable challenging the status quo, experimenting rapidly, and seeking continuous improvement.

• Strategic & Data-Driven: You leverage data to identify opportunities and use an A/B testing mindset to validate solutions.

• Articulate Influence: Exceptional communication skills with the ability to translate technical complexity into clear, actionable insights for internal stakeholders.

• Industry Experience: Prior experience in a high-growth tech environment is preferred.

What We Offer 

• Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
• “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team.
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
• Donation matching. Give back? Give more! We match qualifying charitable donations annually.
• Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
• Travel perks. We believe that travel is employee development, so we provide discounts and more.
• Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
• Health benefits. We offer great coverage and competitive premiums.
• Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates.

Our Cultural Pillars:

Traveler first

We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us. 

Execution is our edge

We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges. 

We succeed together

The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

#LI-Remote

Salesforce Engineer

🌏 London, Manchester or Oxford (Hybrid)

💷 Discretionary Company Bonus Scheme

⏰ Monday – Friday (37.5h pw)

💖 Our perks

• 🌏25 days holiday (rising to 28 after 3 years’ service) plus bank holidays, to take time to recharge and do something you love.  
• 🤒 Private Medical - via vitality, with reward schemes paid for you and your family.
• 🤒 Health cash plan - via Simply Health for employee's and children claiming money back for dental, optical, etc
• 👍Pension – Oodle will contribute 5% of your salary into your pension pot to help you save for the future
• 🪙Life Assurance - 4 x annual salary - benefit funded by Oodle 
• 🥝Free breakfast, drinks and fruit in the office – you can help yourself to cereals, toast, fizzy drinks and lots of fruit. 
• 🤟Employee discounts – discounts you can access anywhere, anytime for all major shops. 
• 👌1 day volunteer day per year – an opportunity to give back to the community each year. 
• ⭐Mental health care – 6 free counselling sessions via our EAP (Employee Assistance Programme). 
• 🤧Paid sick leave – enhanced company sick pay.   
• 👨‍Enhanced family leave – we provide enhanced family leave for primary and secondary caregivers.

🚗 Oodle – who are we? 🚗

Our mission is to empower our customers by delivering simple experiences, straightforward lending products, and compassionate support, from application to final payment – and beyond.

Upgrading. Growing a family. Fresh starts. Big moves. Bumps in the road. - we finance cars, but more importantly, we finance people. Since 2016, we’ve supported tens of thousands of customers on their car buying journey

As an employer, your career is important to us. We’re committed to creating an environment where you can thrive as yourself. We celebrate diversity and inclusion, actively working to make sure every team member feels supported on their journey with us. Our Talent Development team is here to support your growth, providing opportunities for learning, development, and career progression.

🟢The Team

The Salesforce team is a crucial part of Oodle’s Engineering division. We drive the Salesforce platform and data  that integrates to all of our other front-end systems. We strive to deliver a high quality on all of our Salesforce and integrated software products, in a fun and social environment.

This role is based in either our London, Oxford or Manchester offices  and can be worked in a hybrid manner combining in-person collaboration within the office and  Finance team and remote/home working.

We are incredibly inclusive and open to most adaptations to working patterns, which can be discussed during the interview process.

🙌 The Role

Salesforce Engineer at Oodle Car Finance. 

A Salesforce Engineer works with the product teams to develop software products in line with the project management goals and contributes to the design and development of any work needing to be done by the team with regards to Salesforce, while ensuring that code is in line with the general ethos and approach to development of the Salesforce platform.

This is a great opportunity for someone who has been working with the Salesforce Platform in a development capacity but is looking for a role where they can grow into a Subject Matter Expert in all things SF. You will be joining an organisation who use multiple Salesforce clouds (Sales, Service, Marketing, Experience and Integration) in solutions aligned across multiple operational groups.

The Salesforce technical resources operate in a guild structure where platform knowledge and shared implementations are discussed across operational program boundaries. You should have a thirst for learning and an ability to communicate proposals and solutions to both Salesforce peers and technical resources not familiar with Salesforce.

What you’ll need for this role:

• Experience developing on the Salesforce Platform using both declarative and coded solutions
• An understanding of Lightning UX and configuring Salesforce for agent efficiency, using standard Salesforce features and Lightning Components
• Experience using a development IDE such as VSCode or IntelliJ
• Experience using Git or an equivalent source control system
• Experience in using integration technologies such as REST and SOAP
• Solid problem solving skills.

These are nice-to-have skills, we’re happy to train:

• Salesforce Certified Platform Developer I or equivalent demonstrable experience
• Exposure to development on Service Cloud implementations
• Exposure to development on Marketing Cloud implementations
• Exposure to Salesforce DX source format and usage of Salesforce CLI for both development and continuous integration
• Salesforce Certified Platform Developer II
• Jira and Confluence

👩‍💻 Hiring Process

• ☎️ Preliminary Interview (30 mins)
• 📲 Video Interview (30 mins) with the Head of Product
• 🔦 Final Technical Interview (1 hour) with the hiring manager and a member of the team.  

💚 Our Values

Our values are our personal brand and lay the foundation of what we care about the most. They provide us with guidance, so we can work towards the same goals. They are our DNA and are kept at the forefront of our Oodler’s mind when making business decisions.

• Embrace being human – empathy and diversity make us stronger
• Strive for awesome – it’s awesome when we do better every day
• Everyone’s a builder – we’re in this together and we win as a team
• Bravely honest – we’re honest with ourselves and everyone else
• Think customer – they’re at the heart of everything we do

To find out more about our culture and what happens at Oodle check out our LinkedIn and Instagram. 

Oodle is proud to be an inclusive workplace and we recognise diversity of experience, thoughts and backgrounds leads to better customer outcomes and an environment where our colleagues can thrive. We have several DEI networks which are made up of our ‘Oodlers’ who strive to make positive impacts to our cultures. 

We’d love if you could submit your application online, but if you need an alternative method or need reasonable adjustments to take part in the interview process, please email careers@oodlefinance.com.

To find out how we handle your personal data, please refer to our Privacy Policy.

About Dexory

At Dexory we believe that real time data will revolutionise the logistics industry. We are building the ultimate data insights platform that provides companies with unprecedented, real time access to their operations. Our autonomous data capturing technology and insights generation capabilities help to measure, track and find goods across warehouses in real time, while building the ultimate digital twin of facilities.

Join us at a very exciting time of growth as we’re significantly ramping up all areas of the business to lead the way in logistics data globally, backed by some of Europe’s best VCs and driven by passion, curiosity and teamwork.

*We value humility and we're as interested in your character as we are in your talent. Please apply, even if you feel you only meet part of our listed criteria. Diversity drives innovation and we offer an international and friendly work environment with an energetic company culture.

About the Role

At Dexory, our autonomous robots are at the heart of what we do. We design, build, and test them in-house at our Wallingford facility, and now we’re looking for a skilled, hands-on Assembly Technician to join our electro-mechanical team. This is a practical, workshop-based role where you’ll be assembling and commissioning robot subsystems and full robot builds to the highest standards. This role will be onsite 5 days a week, and a full UK driving licence is ideal for this role.

Your work will mostly often  be divided between sub-system and robot assembly.

Assembly of sub-systems

• Assist in the Assembly of complete robots
• Contribute to research and development projects
• Support the assembly process through various continuous improvement projects
• Support the wider business as required

Essential Requirements:

• Experience of working in a technical function; both autonomously and as part of a team. Experienced in manual build and assembly processes of complex, high precision mechanical, and electrical systems
• Accountable for build and preparation of complete products to a strict schedule and quality
• Experience inspecting, testing  and signing off for production completed sub-systems
• Working knowledge of Health and Safety procedures
• Must thrive under pressure, willingly adapting to rapid shifts in priorities and going beyond standard expectations to meet tight deadlines and deliver excellence.
• Comfortable adapting to rapid changes
• Excellent communication skills

Desired

• Experience in precision manufacturing industry (including motorsport, industrial equipment, aerospace, automotive etc.)

This role is suited for individuals who take pride in delivering exceptional results, continuously push their own limits, and excel in a high-performance environment. If you are looking for a role where you can simply meet expectations, this is not the job for you. However, if you are ready to challenge yourself and be part of a team that sets the bar high, we want to hear from you.

Benefits

Starting from the interview process and continuing into your career with us, you will be working by our four Operating Principles:

• Performance: High standards, outstanding results,
• Impact: Big challenges, bigger results
• Commitment: All in, every time
• One team: One mission, shared success

Joining our team and company isn't just about expertise; it's about embracing uncertainty with ambition. We're crafting world-changing solutions, fueled by a passion to redefine what's possible. We will look for you to help create and shape the future of logistics solutions through our products, our culture and our shared vision.

• The incredible opportunity to join an early stage company and work towards your future goals
• Private healthcare via Bupa
• Life insurance
• Sick pay insurance
• Pension: 4+% employee with option to opt into salary exchange, 5% employer
• Attractive employee wellness benefits 
• 25 holidays per year 
• Full meals onsite in Wallingford
• Fun team events on and offsite, snacks of all kinds in the office 

AAP/EEO Statement  

Dexory provides equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Please note: We are unable to provide sponsorship for this role.

Product Designer | Viator

About Tripadvisor 

The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.

The B2B Experience Team

The B2B Experience Team is responsible for the platform tools within the marketplace ecosystem. We solve problems for operators, partners, and third-party merchants, driving efficiency, scalability, and trust across the platform.

We focus on creating intuitive, reliable experiences that enable our partners to run their businesses effectively, make confident decisions, and deliver great outcomes for end customers. Working closely with product, engineering, data, and commercial teams, we balance complex operational needs with simple, well-designed solutions—always grounded in customer insight and business impact.

Job Location: Remote UK or Portugal

This role is a remote position in the UK or Portugal. Occasional travel to company offices as necessary.

What You’ll Do

Drive Product Strategy & Outcomes

• Evaluate pillar-level opportunities and challenges, contributing meaningfully to product strategy and roadmaps.

• Translate research and data into clear problem definitions, recommendations, and success metrics.

• Challenge assumptions constructively and advocate for customer-centred, evidence-based decisions.

Deliver High-Quality Design

• Own end-to-end design across multiple areas, from discovery through delivery.

• Plan and conduct user research, synthesising insights into actionable direction.

• Create flows, maps, IA, and prototypes to communicate and test solutions.

• Ensure design quality through collaboration, Design QA, and strong attention to detail.

• Use and contribute to the Design System to ensure consistency and scalability.

Collaborate, Influence & Mentor

• Work closely with product, engineering, marketing and commercial to create alignment and progress.

• Communicate clearly and persuasively, tailoring your approach to different audiences.

• Mentor and advocate helping peers connect our work to customer and business goals.

• Proactively identify and remove blockers, maintaining momentum without sacrificing quality 

Skills & Experience 

• Demonstrated ability to use AI tools to improve efficiency, quality, and decision-making in day-to-day work.
• Proven ability to operate effectively with a global-first mindset.
• Minimum 3 Years of Product Design experience 
• Must have marketplace experience 
• Thinks strategically and loves being hands-on to deliver meaningful outcomes.
• Grounds decisions in research, data, and customer insight.
• Is comfortable owning complex problem spaces and influencing direction.
• Communicates with clarity, confidence, and empathy.
• Embraces feedback, adapts to change, and maintains a bias toward progress.
• Cares deeply about craft, quality, and growing others.
• Believes great work comes from curiosity, collaboration, and shared ownership.

What We Offer 

• Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
• “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team.
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
• Donation matching. Give back? Give more! We match qualifying charitable donations annually.
• Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
• Travel perks. We believe that travel is employee development, so we provide discounts and more.
• Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
• Health benefits. We offer great coverage and competitive premiums.

Our Cultural Pillars:

Traveler first

We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us. 

Execution is our edge

We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges. 

We succeed together

The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

#LI-GM1

#LI-REMOTE

We have an exciting opening for drainage modeller to help us deliver on our expanding portfolio of UK and international research and consultancy projects.

Current projects within the Catchments and Drainage team include:

• Modelling the impacts of retrofitting Sustainable Drainage Systems (SuDS) in cities in Europe and the Caribbean as part of climate resilient planning strategies;
• Evaluating impacts of Combined Sewer Overflow (CSO) spills and urban runoff discharges;
• Governance of water company modelling and asset delivery strategies;
• Modelling and master planning drainage asset portfolios;
• Developing climate-adjusted rainfall time series and risk-based approaches to drainage design for flood and spill risk mitigation;
• Creating tools for the planning, evaluation and design of SuDS;
• Creating digital AI modelling solutions and applications;
• Developing industry good practice guidance.

The team sits within the wider Flood and Water Management Group. Across this Group, we have a wide variety of experts including in water resources, flood risk systems analyses, flood forecasting, international climate adaptation and resilience, statistical modelling, data visualisation and management, and the use of earth observation data.  Our work cuts across regulatory, government and private sector consultancy and research sectors – both in the UK and internationally, and we are continuously generating new knowledge, skills and tools through our ongoing programme of internally-funded research. Within your role, you would be interacting and developing solutions with staff in all of these fields, in order to win and deliver projects and support clients across the Group. 

The Group are recognised for our innovation.  We won the ‘Digital Excellence’ category at the Environment Agency’s Flood and Coast Excellence Awards 2024 with our Resilience and Innovation Northants (RAIN) platform for Northamptonshire Council (Home Page - RAIN). Our Intelligent Dam Safety Monitoring (DAMSAT) project won two awards at the New Civil Engineer Techfest Awards and  our Dengue forecasting MOdel Satellite-based System (D-MOSS) has won 9 different industry awards. We have recently been successful in securing Ofwat Innovation Funding for a national SuDS platform (with Southern Water) and for developing a Rainwater Management Platform (with Wessex Water).  We were also one of the ten finalists for the Manchester Prize for which we were funded to develop an AI sewer spill water quality impact tool.

About the role

We are looking for an enthusiastic and highly motivated individual with existing demonstrable drainage modelling expertise and skills in data analysis who can help us with the development of new ideas and solutions, alongside providing robust established support to our clients.

About you

You will have at least a years’ surface water and/or wastewater drainage modelling experience (using InfoWorks ICM or equivalent) and ideally also have expertise in GIS and coding to help present and solve complex, data-intensive problems. You will have good understanding of risks and solutions relating to urban runoff. Importantly, you will be a team player.

You will have a minimum professional qualification of a Bachelor’s degree in a relevant discipline and have studied mathematics to A’level (or equivalent).

Further information

• Download a full job description and person specification.
• Salary: Competitive (depending on experience).
• This role will stay open until a suitable candidate is sourced.

Why choose us?

• Exceptional benefits: Enjoy a defined contribution pension scheme with a minimum 10% employer contribution (matched up to an additional 5%), 25 days of holiday plus bank holidays, life insurance, and health insurance providing dental/optical cash back.
• Inclusive culture: Our commitment to equality, diversity, and inclusion is embedded in our core values.
• Inspiring the next generation: We are passionate about inspiring the next generation of engineers and scientists through outreach with our STEM Ambassadors.
• Reach your full potential: We invest in our people, offering a chance to make a real impact from day one.
• Work-life balance: We understand the importance of a healthy work-life balance and offer both hybrid working and flexi time. We are also open to exploring other flexible working arrangements, including part-time.

HR Wallingford is a non-profit-distributing organisation allowing us to reinvest into strategic research and innovation. This ensures that our staff have the opportunity to work on exciting research and development projects to create the next-generation tools and technology and to apply them to solve water related problems around the world in novel ways. Collaboration and teamworking is at our core, both internally and with industry and academic partners. Consequently, we actively encourage ongoing training and development opportunities and pride ourselves on our open, inclusive and supportive work environment.

How to apply

If you are excited about this role but are unsure about whether you’re the right fit or have sufficient experience, please email careers@hrwallingford.com before applying.

If you are interested and meet our requirements, then please apply directly via our website www.hrwallingford.com/careers providing your CV and a short covering letter.

Additional information

Our privacy notice for job applicants, available from our website, explains how we collect and process the personal data you may provide us when you apply for a job with us through our websites, or by any other means. This notice also explains how we’ll store and handle that data and keep it.

HR Wallingford are an equal opportunity employer and value diversity in our workplace. We do not discriminate, and work to create an inclusive culture across our business.