Summary

Our organization is seeking an Instructional Design Associate to assist our instructional design team in creating high-quality training programs and educational materials. The ideal candidate will be a creative thinker who is passionate about learning and has a strong interest in instructional design.

Responsibilities:

Requirements:

• Bachelor's or master's degree in Instructional Design or Adult Learning, or equivalent work experience preferred.  
• A minimum of 3-5 years as an instructional designer producing onboarding, upskilling, and development programs. 
• Working knowledge of content authoring tools, LMSs, and other learning technology platforms.  
• Working knowledge of visual design tools such as Adobe Creative Cloud, Camtasia, or Vyond. 
• Working knowledge of managing the design, development, and lifecycle of training programs. 
• Experience working in a collaborative and fast-paced cross-functional environment preferred. 
• Experience working in legal services, personal injury, and case management preferred. 
• Ability to work on computers, sit, and reach a screen for up to 8 hours per day ability to travel up to 10-25% of time

Location: This position will be based in one of our East Coast offices.

To apply, please submit your resume, cover letter, and a portfolio of your instructional design work.

At Bezos Academy, we believe all children deserve the great start that excellent early education provides, including in under-resourced communities. Our mission is to nurture the potential in every child to become a creative leader, original thinker, and lifelong learner by inventing the solutions needed to scale early childhood education and motivated to pioneer the space where technology and preschool converge. We are a unique organization that operates a multi-state network of Montessori-inspired preschools in under-resourced communities while also investing in creating tools, products, technology, and other solutions designed to reach children well beyond the walls of our schools. We aspire for profound, large-scale impact on children ages zero to five.

As a Principal Product Designer, you will lead the design of end-to-end experience of new products that support young children, their teachers, and their families. You will lead design from concept to launch, crafting intuitive, responsive experiences grounded in empathy and deep user insight. Your work will nurture early learning and empower teachers and families, while sparking joy and expanding access to high-quality developmental support during the most important years of a child’s growth.

This is an opportunity to help define a product still in its early stages, building with purpose alongside a small, mission-driven team. You will collaborate closely with product managers, engineers, and curriculum experts to bring new ideas to life and influence the strategy behind them. You thrive in a fast-paced, start-up environment where you will focus on creating, improving, inventing, measuring, and innovating on behalf of our students and teachers.

LOCATION

• Washington, Arizona, Florida, Kentucky, or Texas, within two hours’ drive to multiple Bezos Academy preschools (please see our website for-school locations); Seattle, WA preferred
• Relocation support is available for those willing to relocate to Seattle, WA

COMPENSATION & BENEFITS

• This is a full-time, benefits-eligible, salaried position.
• The full salary range for this position, across all United States geographies, is $157,000 - $298,000 per year. The upper portion of the salary range is typically reserved for existing employees who demonstrate strong performance over time. Starting salary will vary by location, qualifications, and prior experience; during the interview process, candidates will learn the starting salary range applicable for their location.
• This role includes 15 paid days of vacation, 4 days of paid personal time off, 9 paid days of sick (care) time, 9 paid holidays, 5 paid days off for an organization-wide winter break, and additional time off if required by applicable law. Benefits for this role include medical, dental, and vision insurance, life insurance, disability insurance, a 401(k) plan with a 4% employer contribution match, paid parental leave, an employer-matched flexible spending account for dependent care, and more. Please see here for details.

MINIMUM QUALIFICATIONS

• Ten or more years of relevant experience in digital product design
• Product design portfolio showcasing measurable external customer and business impact
• Track record of delivering user-centered product designs, from research and initial concept through final implementation, continual improvement and scale
• Expertise in Figma or other design and prototyping tools, as well as UX and visual design standards, front end design systems and component libraries
• Experience leading all phases of experience design, including user research, information architecture, persona and journey mapping, wireframing, prototypes, visual / UI design, style guides, usability, accessibility, and measurement
• Experience collaborating closely with product, engineering, and other partners to solve customer needs while making critical trade-off decisions (e.g., competing customer goals, constraints)
• Superior communication and analytical skills, including strong ability to clarify and solve ambiguous problems and think strategically to contribute to product strategy discussions
• Ability to travel up to 10% of the time

PREFERRED QUALIFICATIONS

• Experience designing educational technology products for children, educators, and/or families
• Background designing AI-powered products and applying AI within the design process
• Experience building design systems to enable efficient development and scale
• Demonstrated ability to engage and influence people and teams at all levels of the organization
• Proven track record creating accessible, responsive designs that allow customers to seamlessly transition devices, activities, or modes
• Ability to lead product discovery and research with a demographically and economically diverse audience

Please click here for a full job description. 

Bezos Academy is an Equal Opportunity Employer. All applicants receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Bezos Academy participates in E-Verify and will provide the federal government with employee Form I-9 Information to confirm authorization to work in the U.S. Bezos Academy only uses E-Verify once a candidate has accepted a job offer and completed the Form I-9. If E-Verify cannot confirm that an employee is authorized to work, Bezos Academy will give the employee written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so the employee can begin to resolve the issue before any adverse employment action is taken. For more information about your right to work, please see the Notice of Right to Work.

POSITION TITLE: Technical Instructor (Cybersecurity)

LOCATION: Orlando, FL 

Position Description:

Per Scholas is seeking a dynamic, team-oriented individual to serve as a Cyber Security Instructor. The Technical Instructor will play an important role in our organization’s mission, as they train Per Scholas students to be outstanding entry and mid-level technicians.

WHAT YOU’LL DO

Classroom Facilitation

• Using a structured and approved curriculum, conduct a full-time, 15-week cycle of technical training to prepare students for entry to mid-level jobs in the field of Cyber Security. Technical training competencies include but are not limited to: hardware, software, networking, security, server, mobility, virtualization, and project management.  Class sizes range from 30-36 students.
• Facilitate in a highly interactive, hands-on style. The Per Scholas curriculum calls for a maximum of 1.5 hours of lecture in a 6-hour teaching day.  The rest of the time is dedicated to interactive, hands-on lab activities which are led by the Technical Instructor.
• Utilize in-house Learning Management System for assignments, tests, and real-time performance monitoring
• Manage and appropriately utilize a teaching assistant 
• Maintain regular office hours

Managing Student Performance 

• Provide students with ongoing feedback, conferencing, and performance appraisals.  Recognize any challenges early and work with coaches and students to overcome them.
• Coordinate closely with students’ career coach and learner support staff on enforcing program rules and promoting student success.
• Prepare student evaluations individually and in conjunction with a career coach.
• Participate in all required student progress meetings with other members of the team
• Monitor and enforce student class attendance, dress code, and other program policies
• Ensure classes achieve at least a 90% pass rate on all certification exams

Curriculum

• Provide input on tech curriculum and any changes needed to keep content current and relevant
• Provide input on labs, Learning Management systems, and program policies 
• Conduct real-time student data entry in Salesforce.com

WHAT YOU’LL BRING TO US:

Personal Characteristics 

• You thrive in a creative, inventive, fast-paced startup environment with people who are passionate about their work and mission. 
• You are data-driven, result-oriented, and a forward-looking catalyst for social change.
• You have a collaborative and flexible work style. You’re excited to work cross-functionally with other departments and independently.
• You are an effective communicator with strong oral and written skills.
• You are adept at relating real-world experience/examples to the academic curriculum.
• You are tech-savvy and can learn quickly. 
• You are strong at managing your time and you can balance multiple projects and tasks. 
• You stand behind our mission, believing that individuals from any community should be able to access well-paying career positions, and that talent should be recognized and recruited from many diverse sources.

Professional Qualifications

• Expert-level knowledge and experience in the following competencies: server management, hardware, software, networking, mobility, virtualization, project management, and security
• Network+ CompTIA CySa+ certified.; CCNA, CISSP SANS, Certified Ethical Hacker (CEH), are strongly desired
• Must be CompTIA Security+ certified or able to earn the certificate within 30 days of hire.
• Must have some teaching experience, preferably with adults in an online environment.
• Proficient in TCP/IP networking and networking protocols as well as Microsoft Windows operating systems including console/terminal usage
• Familiarity with Linux, Windows Server Environments, Firewalls, Intrusion Detection and Prevention Systems, Penetration Testing and Vulnerability Assessment is required
• At least two years of professional experience in the tech industry in a security role
• Ability to teach in a highly interactive and hands-on style
• Ability to commit to individual performance goals on certification and placement
• Flexibility to adapt to continuous changes in the curriculum (needed to stay current in the industry)
• Qualified candidates must be able to comfortably and frequently lift 50lbs

Compensation 

For this role specifically, we are targeting a salary range of $65,000–$70,000, where the difference in salary is typically determined by several factors, including geography in which the selected candidate resides, and alignment with qualifications and experience.

#LI-Hybrid

Position Title: Instructional Assistant, Data Engineering

Department: National Training Team / Remote Training

Reports To: Manager, Remote Training

Employment Type: Contract

Location: Tampa, FL 

WHO WE ARE

Per Scholas Inc. is a national nonprofit advancing economic mobility for 30 years. Through rigorous technical training, professional development, and strong employer partnerships, we prepare individuals traditionally underrepresented in tech for high-growth careers. With campuses in 17 cities and over 15,000 graduates, we’re building a more diverse and inclusive tech workforce by connecting talent to opportunity.

WHAT YOU WILL DO

As an Instructional Assistant (IA), you are the critical bridge between the Lead Instructor and the learners. You will support the delivery of a rigorous Data Engineering curriculum while ensuring student success through tutoring, grading, and classroom management.

Instructional Support & Tutoring

• Lab Facilitation: actively circulate (virtually or physically) during hands-on labs to help learners troubleshoot code in Python, SQL, and Linux environments.
• Targeted Tutoring: Lead instructor-approved study groups and provide one-on-one tutoring for learners struggling with specific concepts (e.g., ETL pipelines, DataFrames).
• Substitute Teaching: Be prepared to step in and lead a lesson, review session, or proctor an exam in the event of a short-term instructor absence.
• AI Integration: Model the use of Google Gemini to help students debug their own code, ensuring they understand the logic rather than just copying answers.

Learner Management & Administration

• Progress Tracking: Implement individualized study plans for at-risk learners and collaborate with the detailed learner progress reviews.
• Administrative Duties: Take and track daily attendance and enter real-time grades in Salesforce and Canvas.
• Platform Management: Assist in setting up HackerRank assessments and tracking completion of Coursera modules (Google Data Analytics Certificate).
• Classroom Decorum: Enforce and model professional standards, including dress code, punctuality, and respectful communication.
• Equipment: Ensure any classroom or borrowed equipment is used properly and returned/stored (if applicable).

WHAT YOU’LL BRING TO US

Education & Experience (Must meet one of the following)

• Bachelor’s Degree in Computer Science, Data Science, or a related field.
• OR Graduate of a rigorous Technical Bootcamp (Per Scholas alumni preferred).
• OR Equivalent Industry Experience in Data Engineering, Data Analytics, or Software Development.

Technical Must-Haves

• Python Proficiency: Strong functional knowledge of Python. You must be able to troubleshoot logic errors in Pandas, NumPy, and basic scripts.
• SQL Mastery: Ability to write and explain intermediate queries (Joins, Aggregations, Subqueries) and troubleshoot database connection issues.
• Linux Fundamentals: Comfortable with CLI navigation, file management, and basic permissions.
• AI Adaptability: Proficiency in using Google Gemini (or ChatGPT) as a teaching aid and productivity tool.

Technical Good-to-Haves

• Cloud Exposure: Familiarity with AWS services (S3, RDS) or the AWS Cloud Practitioner certification.
• Visualization: Experience creating dashboards in Tableau or PowerBI.
• Big Data: Conceptual understanding of Apache Spark or Hadoop ecosystems.

TECHNICAL ENVIRONMENT

You will need to support learners on the following platforms and tools:

• Coding: VS Code, Jupyter Notebooks, Google Colab.
• LMS & CRM: Canvas, Salesforce.
• Assessment: HackerRank, Coursera.
• Communication: Zoom, Slack.

PERSONAL CHARACTERISTICS

• Agile: You thrive in a fast-paced environment and can adapt quickly to changes in the schedule or curriculum.
• Proactive: You anticipate student struggles and intervene early before they fall behind.
• Collaborative: You work seamlessly with the Lead Instructor, acting as a unified teaching team.

Mission-Driven: You are passionate about creating access to high-growth tech careers for diverse communities.

The hourly rate for this position is $20/hour 

#LI-Onsite

At Boundless Learning we are empowering our customers to deliver exceptional experiences that expand opportunities for learners around the world. We put learner success at the heart of everything we do, empowering our partners to deliver personalized, learner-centric experiences that boost access and create economic mobility.  At Boundless Learning you’ll have the opportunity to collaborate with passionate, diverse teams, where your ideas are valued, and your expertise is respected. Join us on this meaningful journey towards transforming education and making a lasting difference in the lives of learners worldwide.

Our Student Success team delivers best in class student support with the aim of achieving the highest levels of student satisfaction and enrollments from one module to the next. Our Student Success team delivers high-quality support to students from initial enrollment and throughout their study journey, as they progress towards successful completion of their chosen program. Our Student Success Advisors have the highly rewarding experience of becoming an extension of the university partnership they work with and being an expert in supporting students on the programs they work with. The team is attractive to those people who want to work in a higher education environment, speak daily with students from around the country, many with very interesting life stories and diverse backgrounds.

About the Job

Highly organized and self-motivated, you will be someone who enjoys working with people in a customer service/account management capacity. You will demonstrate great customer service, be an effective team player and be driven to achieve retention targets while delivering outstanding student support to your student base.

A Student Success Advisor embodies our values, acts with agility, and enjoys working in an environment whereby they are having regular interactions with people, building strong and meaningful relationships. Reporting to the Manager, Student Success, the Student Success Advisors work both independently on their student caseload but collaboratively to inspire their peers, displaying excellent customer service and high levels of active listening through motivational student coaching, support, and guidance.

Key Responsibilities

• Deliver prompt response rates and high levels of proactive outbound communication to provide comprehensive non-academic information, advice and guidance while balancing support. Key communication methods include phone, email, and SMS
• Consistently achieve personal student retention targets, alongside achievement of high levels of student
• Actively promote continuous study to achieve graduation in a timely manner, identifying students at risk of failing to achieve their study goals and providing effective interventions alongside recognizing opportunities to increase student engagement
• Enthusiastically re-engage students who are taking a break from study, ensuring they remember their original goals while remaining well informed, supported and a part of their online study community to minimize student withdrawals from programs
• Act as a program specialist, ensuring extensive knowledge in a particular curriculum area in addition to university policies, regulations, and support services, utilizing online tools and resources to meet individual students’ requirements
• Welcome new students to their program efficiently while building rapport and demonstrating high levels of knowledge and pastoral support to prepare students for the rigors of their academic program and setting students up for success in their chosen program
• Develop and maintain relationships with a student base, remaining committed to delivering high levels of support as students navigate the complexities and challenges of online study from acceptance to graduation of their chosen program.
• Establish and maintain excellent relationships throughout the Student Success team, sharing knowledge and experience to ensure a high standard of service is maintained
• Help to develop effective processes to ensure a proactive approach to student support, progression, and retention
• Maintain detailed and accurate student records on our customized Salesforce CRM system, recording data and student communication accurately to monitor student cases, progress, and resolutions.
• Act as an ambassador in representing the North American Student Success team on projects to evolve the team approach and student support
• Be a supremely positive advocate for change
• Demonstrate our Boundless Learning Values and act as a Brand Ambassador

Qualifications

• 4-year degree from an accredited institution and/or appropriate combination of education and significant experience
• An effective team player who is driven to their own success and the success of the students
• Experience building relationships with customers/students and internal stakeholders
• Experience with customer/student centric processes and support levels
• Excellent written and oral communications skills
• Proficiency with Microsoft Office and IT Systems
• Ability to communicate and collaborate with people from a diverse range of cultural, educational, and professional backgrounds
• Ability to work flexibly with some late night and weekend coverage
• Proven experience achieving on target results in a customer service role
• Higher Education experience and/or Knowledge of the Higher Education industry
• Experience in Salesforce CRM

Requirements

• This position is based full-time in office at one of our Boundless Learning offices (Orlando, FL, Chandler, AZ or another designated office location).