ABOUT BEZOS ACADEMY

At Bezos Academy, we believe all children deserve the great start that excellent early education provides, including in under-resourced communities. Our mission is to nurture the potential in every child to become a creative leader, original thinker, and lifelong learner by inventing the solutions needed to scale early childhood education. We are a unique organization that realizes our mission in two distinct ways. First, we operate a multi-state network of schools in under-resourced communities, offering quality Montessori preschool at no cost to families. Second, we invest in creating tools, products, technology, and other solutions designed to reach children well beyond the walls of our schools. We aspire to have a profound, large-scale impact on children ages zero to five.

DESCRIPTION

As the Senior User Experience Researcher (UXR) for a new direct‑to‑consumer initiative at Bezos Academy, you will play a defining role in how we understand parents, families, and early learners. Focusing on parent and caregiver-facing experiences, you will uncover how software and AI can meaningfully support them and early childhood development. You will help build a new venture from the ground up by leading and executing research that directly informs product strategy and feature priorities.

You will work closely with designers, product managers, and curriculum experts to conduct studies, synthesize insights, and create shared clarity across the team. From exploration to launch and iteration, your work will guide what we build, why we build it, and how it comes to life. Your research will help ensure we are giving parents thoughtful, guided support as they navigate the early years of parenthood, with product experiences grounded in how babies, toddlers, and parents learn during the most critical years of brain development. This is an opportunity to lead our user research practices and shape a product alongside a mission‑driven team committed to meaningful impact for families and young children. More than anything, we are looking for someone excited by the opportunity to shape products at the frontier of where technology, learning science, and family life intersect.  

LOCATION

• Seattle, WA
• This role is expected to work in-person with other product team members in our office in the Eastlake neighborhood of Seattle at least two days a week.
• Relocation support is available for those willing to relocate to Seattle, WA

COMPENSATION AND BENEFITS

• This is a full-time, benefits-eligible, salaried position.
• The full salary range for this position in Seattle, WA is $161,000 - $255,000 per year. The upper third of the salary range is typically reserved for employees who have been in the role for multiple years and have demonstrated strong performance over time. Starting salary will vary by qualifications and prior experience.
• This role includes 15 paid days of vacation, 4 days of paid personal time off, 9 paid days of sick (care) time, 9 paid holidays, 5 paid days off for an organization-wide winter break, and additional time off if required by applicable law. Benefits for this role include medical, dental, and vision insurance, life insurance, disability insurance, a 401(k) plan with a 4% employer contribution match, paid parental leave, an employer-matched flexible spending account for dependent care, and more. Please see here for details.

MINIMUM QUALIFICATIONS

• Bachelor’s degree or equivalent experience
• Eight or more years of experience, including experience conducting UX research across mobile (iOS/Android) and/or web experiences, with a focus on consumer products
• Proven track record of leading UX research that directly shapes product decisions in fast-moving, ambiguous environments, with strong judgment around prioritization, rigor, selection of methods, tradeoffs, and developing product recommendations in early-stage work
• Deep expertise in qualitative research (e.g., interviews, diary studies, concept testing, usability) with the ability to integrate quantitative insights as needed
• Familiarity with product counsel to ensure user research and new product development align with legal, regulatory, and compliance requirements
• Skill in influencing cross‑functional partners and leadership, with exceptional written and oral communication
• Experience collaborating closely with designers, product managers, and engineers throughout the design and development process, including early discovery, concept development, iteration and evaluation

PREFERRED QUALIFICATIONS

• Graduate degree in a relevant field
• Experience operating as the sole or lead UX researcher in an early‑stage environment, including helping establish or scale a research practice within a small or growing team
• Experience working with parents and/or studying children ages 0–6 through user research or related fields such as early childhood education, developmental psychology, neuroscience, etc.

Please click here for a full job description. 

Bezos Academy participates in E-Verify and will provide the federal government with employee Form I-9 Information to confirm authorization to work in the U.S. Bezos Academy only uses E-Verify once a candidate has accepted a job offer and completed the Form I-9. If E-Verify cannot confirm that an employee is authorized to work, Bezos Academy will give the employee written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so the employee can begin to resolve the issue before any adverse employment action is taken. For more information about your right to work, please see the Notice of Right to Work.

ABOUT BEZOS ACADEMY

At Bezos Academy, we believe all children deserve the great start that excellent early education provides, including in under-resourced communities. Our mission is to nurture the potential in every child to become a creative leader, original thinker, and lifelong learner by inventing the solutions needed to scale early childhood education. We are a unique organization that realizes our mission in two ways. First, we operate a multi-state network of schools in under-resourced communities, offering quality Montessori-inspired preschool at no cost to families. Second, we create tools, products, technology, and other solutions designed to reach young children and their caregivers well beyond the walls of our schools. We aspire to have a profound, large-scale impact on children ages zero to five. At Bezos Academy, we are committed to expanding access to play-focused preschool education in underserved communities, aiming to improve long-term educational, social, and developmental outcomes in ways that create meaningful and lasting impact.

ABOUT THE ROLE

As a Senior AI Applications Engineer at Bezos Academy, you will help build AI-powered software applications that support teachers’ abilities to deliver measurable results in early childhood education. As a hands-on, results-driven software developer, you will play a pivotal role in developing intelligent systems for teachers, staff and families with a small product development team. Your products will both thrill and delight their users and enable our national school network to nurture young children’s originality, foster self-agency, cultivate a love for learning, and spark joy.

You have a proven track record of combining machine-learning models, high-quality data, and human-centered workflows into production-ready tools; you consistently deliver solutions that solve human problems. Resourceful throughout the software-development lifecycle—from research and prototyping to deployment, monitoring, and evaluation—you work effectively despite constraints on time and resources. In past roles, you have successfully launched AI-powered applications in collaboration with product-development teams. As a software engineer with a customer mindset, you take pride in applying practical AI workflows and sound software-engineering principles to build high-impact AI products. Adept at working from scratch, you navigate ambiguity, iterate quickly, and shape solutions that earn customer love. Hands-on experience with evaluations, inference validation, and AI guardrails has helped you strengthen the safety, performance, and ethics of AI features. You recognize exceptional work when you see it and instill that same passion in others.

In this role, you will focus on building, measuring, and iterating for children. Motivated equally by great products and great impact, you are deeply inspired by our mission to expand access to quality early childhood education and experiences.

LOCATION

• Washington, Arizona, Florida, Kentucky, or Texas, within two hours’ drive to multiple Bezos Academy preschools (please see our website for-school locations); Seattle, WA preferred.
• Relocation support is available for those willing to relocate to Seattle, WA

COMPENSATION AND BENEFITS

• This is a full-time, benefits-eligible, salaried position.
• The full salary range for this position, across applicable United States geographies, is $157,000 - $298,000 per year. The upper portion of the salary range is typically reserved for employees who have been in the role for multiple years and have demonstrated strong performance over time. Starting salary will vary by location, qualifications, and prior experience.
• This role includes 15 paid days of vacation, 4 days of paid personal time off, 9 paid days of sick (care) time, 9 paid holidays, 5 paid days off for an organization-wide winter break, and additional time off if required by applicable law. Benefits for this role include medical, dental, and vision insurance, life insurance, disability insurance, a 401(k) plan with a 4% employer contribution match, paid parental leave, an employer-matched flexible spending account for dependent care, and more. Please see here for details.

MINIMUM QUALIFICATIONS

• Bachelor’s degree or equivalent experience
• Eight or more years of experience developing and deploying full-stack applications, including two or more years working on AI-powered applications in production environments
• Proficiency in Python for backend development and integrating AI capabilities
• Working knowledge of TypeScript and SQL for full-stack development and data handling
• Experience integrating pre-trained foundation models, including large language models (LLMs) and multi-modal models, into production applications
• Familiarity with model evaluation techniques, such as prompt testing, output validation, and performance monitoring
• Experience with AWS services, especially those relevant to AI applications (e.g., Bedrock, Lambda, EC2, S3, RDS, DynamoDB)
• Understanding of AI safety practices, including inference validation, implementing guardrails, and handling personally identifiable information (PII) and sensitive data responsibly
• Ability to speak, read, and write English fluently
  

PREFERRED QUALIFICATIONS

• Experience with LangChain or similar frameworks for orchestrating LLM workflows and agentic behavior (e.g., tool use, planning, memory)
• Familiarity with AWS AgentCore
• Exposure to vector databases and embedding techniques, especially in retrieval-augmented generation (RAG) workflows
• Experience implementing AWS Bedrock Guardrails or similar safety mechanisms
• Understanding of LLM evaluation strategies, including prompt engineering and human feedback loops
• Experience with DevOps practices, including CI/CD pipelines, test automation, and infrastructure-as-code tools (e.g., AWS CDK)

Please click here for a full job description. 

Bezos Academy participates in E-Verify and will provide the federal government with employee Form I-9 Information to confirm authorization to work in the U.S. Bezos Academy only uses E-Verify once a candidate has accepted a job offer and completed the Form I-9. If E-Verify cannot confirm that an employee is authorized to work, Bezos Academy will give the employee written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so the employee can begin to resolve the issue before any adverse employment action is taken. For more information about your right to work, please see the Notice of Right to Work.

At Bezos Academy, we believe all children deserve the great start that excellent early education provides, including in under-resourced communities. Our mission is to nurture the potential in every child to become a creative leader, original thinker, and lifelong learner by inventing the solutions needed to scale early childhood education and motivated to pioneer the space where technology and preschool converge. We are a unique organization that operates a multi-state network of Montessori-inspired preschools in under-resourced communities while also investing in creating tools, products, technology, and other solutions designed to reach children well beyond the walls of our schools. We aspire for profound, large-scale impact on children ages zero to five.

As a Principal Product Designer, you will lead the design of end-to-end experience of new products that support young children, their teachers, and their families. You will lead design from concept to launch, crafting intuitive, responsive experiences grounded in empathy and deep user insight. Your work will nurture early learning and empower teachers and families, while sparking joy and expanding access to high-quality developmental support during the most important years of a child’s growth.

This is an opportunity to help define a product still in its early stages, building with purpose alongside a small, mission-driven team. You will collaborate closely with product managers, engineers, and curriculum experts to bring new ideas to life and influence the strategy behind them. You thrive in a fast-paced, start-up environment where you will focus on creating, improving, inventing, measuring, and innovating on behalf of our students and teachers.

LOCATION

• Washington, Arizona, Florida, Kentucky, or Texas, within two hours’ drive to multiple Bezos Academy preschools (please see our website for-school locations); Seattle, WA preferred
• Relocation support is available for those willing to relocate to Seattle, WA

COMPENSATION & BENEFITS

• This is a full-time, benefits-eligible, salaried position.
• The full salary range for this position, across all United States geographies, is $157,000 - $298,000 per year. The upper portion of the salary range is typically reserved for existing employees who demonstrate strong performance over time. Starting salary will vary by location, qualifications, and prior experience; during the interview process, candidates will learn the starting salary range applicable for their location.
• This role includes 15 paid days of vacation, 4 days of paid personal time off, 9 paid days of sick (care) time, 9 paid holidays, 5 paid days off for an organization-wide winter break, and additional time off if required by applicable law. Benefits for this role include medical, dental, and vision insurance, life insurance, disability insurance, a 401(k) plan with a 4% employer contribution match, paid parental leave, an employer-matched flexible spending account for dependent care, and more. Please see here for details.

MINIMUM QUALIFICATIONS

• Ten or more years of relevant experience in digital product design
• Product design portfolio showcasing measurable external customer and business impact
• Track record of delivering user-centered product designs, from research and initial concept through final implementation, continual improvement and scale
• Expertise in Figma or other design and prototyping tools, as well as UX and visual design standards, front end design systems and component libraries
• Experience leading all phases of experience design, including user research, information architecture, persona and journey mapping, wireframing, prototypes, visual / UI design, style guides, usability, accessibility, and measurement
• Experience collaborating closely with product, engineering, and other partners to solve customer needs while making critical trade-off decisions (e.g., competing customer goals, constraints)
• Superior communication and analytical skills, including strong ability to clarify and solve ambiguous problems and think strategically to contribute to product strategy discussions
• Ability to travel up to 10% of the time

PREFERRED QUALIFICATIONS

• Experience designing educational technology products for children, educators, and/or families
• Background designing AI-powered products and applying AI within the design process
• Experience building design systems to enable efficient development and scale
• Demonstrated ability to engage and influence people and teams at all levels of the organization
• Proven track record creating accessible, responsive designs that allow customers to seamlessly transition devices, activities, or modes
• Ability to lead product discovery and research with a demographically and economically diverse audience

Please click here for a full job description. 

Bezos Academy is an Equal Opportunity Employer. All applicants receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Bezos Academy participates in E-Verify and will provide the federal government with employee Form I-9 Information to confirm authorization to work in the U.S. Bezos Academy only uses E-Verify once a candidate has accepted a job offer and completed the Form I-9. If E-Verify cannot confirm that an employee is authorized to work, Bezos Academy will give the employee written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so the employee can begin to resolve the issue before any adverse employment action is taken. For more information about your right to work, please see the Notice of Right to Work.