We are looking for a Senior Sales Engineer to join our Majors West team. This is a remote role, reporting to the Manager of Sales Engineering. The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world. 

What you’ll do (Role Expectations)

• Create and deliver technical product presentations to prospective customers

• Gather customer technical requirements to ensure proposed solutions will meet customer goals and needs

• Lead product evaluations and custom product configurations

• Design evaluation test plans with customers and guide the process to successful outcomes

Who You Are (Success Profile)

• You thrive in ambiguity and are comfortable building the path as you walk it, seeing ambiguity not as a hindrance but as the raw material to build something meaningful.
• You act like an owner and your passion for the mission fuels your bias for action, allowing you to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver who seeks out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are customer-obsessed and build deep empathy for the customer to anchor your decisions in solving their real-world problems.
• You are resilient and adaptable, viewing change as an opportunity and maintaining composure and focus in high-pressure situations.

What We’re Looking for (Minimum Qualifications)

• 7+ years of experience as a Sales Engineer or Network Systems integrator
• Bachelor’s degree in Computer Science or a related field, or equivalent working experience
• Proven cybersecurity and networking technical background with hands-on experience in network fundamentals such as TCP/IP, DNS, routing, VPN, and firewalls

What Will Make You Stand Out (Preferred Qualifications)

• Industry standard certifications such as CISSP, CCNA, Network+, CCNP, CCIE, or Security+

#LI-Remote

#LI-AA5

The Application Modernization Platform (AMP) team is tackling one of the industry's most critical challenges: leveraging Generative AI to transform rigid, legacy applications into modern, microservices-based architectures powered by MongoDB.

We are building a comprehensive, SaaS-like platform, encompassing both the "brain" (multi-agent reasoning and orchestration) and the "hands" (the deployment platform and modernization toolset). This solution requires a robust platform foundation and infrastructure designed for a "build once, run anywhere" model, ensuring seamless operation regardless of a client's security or network constraints. A key challenge is balancing the need to tune our tools for each customer's unique tech stack and restrictive environments with making them easily extensible and scalable for common application modernization challenges.

We seek an engineering leader for this high-visibility initiative. This role requires defining the high-level strategy and technical direction across all AMP engineering pillars, leading the execution of solving uniquely complex application modernization puzzles, and delivering an enterprise-grade product. The leader will minimize deployment friction, meet customer compliance requirements, and help shape the future of how global enterprises leverage GenAI.

The ideal candidate is a hands-on technical leader who excels at leveraging GenAI capabilities, architecting complex distributed systems, and designing the orchestration agents necessary to reliably and fluidly run the entire software development lifecycle.

This role will be based in North America's West Coast (PST), and offers a hybrid working model.

The ideal candidate for this role will have

• 10+ years of software development and operations experience, with a focus on building platforms and distributable software infrastructure
• Deep experience in building data warehouses and core components for data processing systems
• Have experience in using GenAI in building complex large-scale systems, and know what GenAI is best suited to do
• Understanding of security-first design, specifically regarding the execution of untrusted code, fine-grain access control, and rigorous input validation
• 2+ years of experience leading, coaching, and mentoring a team of engineers to achieve high-impact results
• Excellent verbal and written technical communication skills and a strong desire to collaborate cross-functions
• Excellent time and project management skills including the ability to make realistic assessments of project cost and complexity
• Curiosity, a positive attitude, and a drive to continue learning, in particular building AI skillset

Key Responsibilities

• Provide technical leadership and mentorship to a team of engineers, fostering a culture of innovation, quality, and continuous improvement
• Provide thought leadership, and execute AMP roadmaps to influence and shape the future of how global enterprises leverage GenAI
• Lead the design and implementation of a sophisticated orchestration layer that manages authentication, telemetry, and the workflow of application modernization stages
• Lead the team design and leverage GenAI to build reliable and scalable building blocks that are extendable and easy to assemble to an autonomous workflow
• Collaborate with MongoDB product teams to ensure the modernized applications integrate seamlessly with customers’ database ecosystem
• Act as a hands-on leader, guiding the team through technical challenges related to where and how to leverage GenAI to build the critical building blocks of application modernization toolset

Success Measures

Within the first three months, you will have:

• Fully ramped up on our architecture, business domain, and the specific constraints of deploying software to large enterprise client environments
• Established yourself as the technical leader within the team, actively driving engineering strategy and key technical decisions
• Begun collaborating with team leaders (TLs, managers) of AMP org and product counterparts on designing/improving the orchestration framework and the workflow components it manages
• Developed a comprehensive grasp of all AMP pillars and their roadmap

Within six months, you will have:

• Influenced AMP product and engineering leads on key technical decisions, and set clear direction for the team
• Successfully led the team to making substantial progress on the “big rock” deliverables and critical milestones of AMP product, enabling the team to smoothly land the planned roadmap
• Owned and delivered some key pieces of AMP orchestration framework and the workflow components it manages
• Served as a role model and strategic leader for the AMP org
• Contributed to establish engineering excellence standards for the team, and began mentoring and providing technical guidance to team members

Within 12 months, you will have:

• Become recognized as the strategic engineering leader both within and outside of the AMP organization
• Helped senior leadership (e.g., Directors/VP) on defining the technical strategy and roadmap for the future
• Enabled the team to deliver a stable, production-ready platform that supports autonomous application modernization workflow for our Field Engineering teams
• Drove the adoption of engineering excellence, making it a core tenet of the team's culture and operations
• Contributed to the development of tech leads within the team, fostering growth opportunities. Played a key role in shaping the AMP organization into a self-driving high-performing engineering team

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req. ID: 1273362664

The Senior Solutions Engineer Opportunity

Reporting to the Senior Manager of Solutions Engineers, the Sr Solutions Engineer (Corporate New Business) is a functional business consultant,  with a passion for technology and the advanced ability to develop, position and demonstrate product-specific solutions during sales cycles, while achieving quarterly and annual sales goals for an assigned territory. A background in software development and experience with developer-centric identity platforms (such as Auth0) can be particularly impactful, enabling you to deeply understand and articulate the value of Auth0 by Okta from a technical implementer's perspective.

What you’ll be doing 

• Work alongside the Corporate/New Business (employee size 300-1249) sales team as the technical and domain expert of a customer-facing sales team to help Customers understand the value of Okta’s solutions
• Understand customer challenges and business issues especially those faced by development and product teams - and provide product demonstrations to align our solutions with customer needs.
• Answer product features and technical questions from customers, partners and Okta colleagues.
• Plan and deliver Proof Of Concepts for customers who have more complex use cases, collaborating with other Okta engineering teams as needed. This will include scripting and coding to showcase Auth0’s capabilities.
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value.
• Share and learn best practices and re-usable assets with other Solutions Engineers to enhance the quality and efficiency of the team.
• Stay current on competitive analysis and market differentiation.
• Support marketing events including executive briefings, conferences, user groups, and trade shows.
• At times, be asked to learn and lead your team as a subject matter expert (SME) with various product solutions and/or competitive knowledge.

What you’ll bring to the role

• 8+ years pre-sales engineering experience.
• A passion to serve the Customer, demonstrated in a customer-facing role, such as consulting or support, but ideally in a pre-sales capacity.
• An ability to quickly communicate complex ideas around a technical topic, ideally on the fly, using a whiteboard.
• Deployed apps in cloud platforms: AWS, Azure, GCP, Vercel, etc.
• Experience with at least one standard network security protocol. (eg. OAuth, OAuth2, SAML, LDAP)
• Experience working with REST APIs, API Gateways, and SDKs
• Hands-on experience in one or more of the following areas: web (JavaScript, HTML, frontend frameworks) development, mobile (iOS, Android) development, backend (Java, C#, Node.js, Python, PHP, Ruby) development, IP-based real-time communications.
• Leverage your software development background to effectively communicate with technical audiences, including developers, architects, and DevOps engineers, translating their requirements into robust solutions.
• An understanding of core security concerns within a typical application. (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
• Exceptional communicator.
• Confident dispensing knowledge to a highly skilled and experienced audience, presenting to large rooms filled with experts in the field
• Territory management skills, including pipeline building and working with Sales counterparts to guide execution excellence.
• Typically 25% travel.
• Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred.

You might also have (not mandatory):

• Hands-on experience with Generative AI or LLM technology such as LangChain, GenKit, LlamaIndex, etc.
• Experience integrating with microservices, data lakes, or customer data platforms.
• Developed ReBAC or Fine Grain Authorization models.
• Diagramming experience for user journey flows, complex architecture diagrams, etc.

Preferred Experience (bonus points):

• Trusted Advisor in your sales region (Area Sales Director and Area Vice President)
• Experience leading highly strategic technical sales plays, targeting new account acquisitions, or transferrable experiences preferred.
• Creation of reusable artifacts to be adopted by the presales and/or sales community.
• Publication of thought leadership documentation externally annually.
• Technical leader among peers and a mentor to help grow others in the segment.

LI#Remote

LI#CM

P7161_3396398

The Solutions Engineer Team

We believe Solutions Engineers at Okta are involved in all stages of the customer’s digital transformation.  Solutions Engineers are experienced using presentations, email, phone and social media to connect with customers virtually and in-person. We are looking for great teammates who can build and deliver sales presentations and customized product demonstrations to help educate Okta’s Customers (everyone from developers to product managers to C-level executives) on best practices during their cloud security technology journey. We believe Okta’s Solutions Engineers empathize with Customers and quickly discern their true technical needs by asking detailed, clarifying questions while presenting solutions that specifically address those needs. Okta Solution Engineers have the rare combination of technical acumen and business insight; in a career where you can utilize both. As a Solutions Engineer at Okta, you will further develop each of these skills by advising a diverse set of customers on the value they will gain by using Okta’s Identity Platform.

The Solutions Engineer Opportunity

Reporting to the Senior Manager of Solutions Engineers Enterprise West, the Solutions Engineer is a functional business consultant,  with a passion for technology and the advanced ability to develop, position and demonstrate product-specific solutions during sales cycles, while achieving quarterly and annual sales goals for an assigned territory.

What you’ll be doing

• Work alongside the sales team as the technical and domain expert of a customer-facing sales team to help Customers understand the value of Okta’s solutions
• Understand customer challenges and business issues and provide product demonstrations to align our solutions with customer needs
• Answer product feature and technical questions from customers, partners and Okta colleagues
• Plan and deliver Proof Of Concepts for customers who have more complex use cases, collaborating with other Okta engineering teams as needed
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value
• Share and learn best practices and re-usable assets with other Solutions Engineers to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows
• At times, be asked to learn and lead your team as a subject matter expert (SME) with various product solutions and/or competitive knowledge

What you’ll bring to the role

• 8+ years pre-sales engineering experience and solution selling.
• A passion to serve the Customer, demonstrated in a customer-facing role, such as presales or professional services, but ideally in a pre-sales capacity.
• An ability to quickly communicate complex ideas around a technical topic, ideally on the fly, using a whiteboard.
• Deployed apps in cloud platforms: AWS, Azure, GCP, Vercel, etc.
• Experience with at least one standard network security protocol. (eg. OAuth, OAuth2, SAML, LDAP)
• Experience working with REST APIs and SDKs
• Hands-on experience in one or more of the following areas: web (JavaScript, HTML, frontend frameworks) development, backend (Java, C#, Node.js, Python) development, scripting (Bash, Powershell, Perl)
• An understanding of core security concerns within a typical application. (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
• You're an exceptional communicator, adept at simplifying complex technical concepts for diverse audiences, including highly skilled experts in large group settings.
• A confident and articulate presenter, you excel at sharing knowledge and insights with experienced technical professionals and large expert audiences.
• Demonstrated ability to effectively communicate complex technical information to highly skilled and experienced audiences, whether one-on-one or in large presentations.
• Territory management skills, including pipeline building and working with Sales counterparts to guide execution excellence
• Diagramming experience for user journey flows, complex architecture diagrams, etc.
• Typically 25% travel.
• Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred.

You ideally have

• Proven experience designing, implementing, and managing Privileged Access Management (PAM) solutions in enterprise environments.
• Deep understanding of the challenges and best practices associated with securing privileged accounts, including just-in-time (JIT) access, session recording, credential vaulting, and secrets management.
• Practical experience managing Windows Server, Active Directory, LDAP, and Federation services.
• Proficiency in UNIX/Linux, database security, network security, scripting, and DevOps practices preferred.
• Relevant experience with enterprise applications, security management, systems management, identity management, and/or policy management solutions, particularly in the areas of Identity and Privileged Access

P24432_3342674

LI -Remote

LI-LS

We are hiring a Senior Infrastructure Engineer to join our Global Core Infrastructure team and help build and operate the global platform behind Workato.com/go. You will work closely with engineers in the US and across international teams to design, scale, and secure the systems that power Workato’s automation platform - trusted by thousands of enterprises and processing billions of events every day.

Role Overview

As a Senior Infrastructure Engineer, you’ll be part of the team responsible for the architecture, scalability, and reliability of Workato’s distributed cloud platform. You’ll design and optimize the systems that allow our services to run securely and efficiently at scale. This is a highly technical role that requires deep experience with cloud infrastructure, Linux internals, and large-scale distributed systems. 

Responsibilities

• Design, build, and maintain a global, distributed, and resilient cloud infrastructure.
• Collaborate with AI engineering and iPaaS  engineering teams to plan and deliver complex platform initiatives.
• Patch and optimize open-source components for performance and security.
• Build iPaaS and AI infrastructure at scale and cross-cloud.
• Manage and provision AWS infrastructure using Terraform and Kubernetes.
• Write and maintain Kubernetes manifests and deployment configurations for critical workloads.
• Improve and maintain CI/CD pipelines for scalable and secure component delivery.
• Tune Linux systems and open-source software for high performance and hardened security.
• Build internal tools to streamline engineering workflows and operational automation.
• Participate in architecture reviews, incident response, and performance analysis to ensure system reliability.

Requirements

• 7+ years of experience in infrastructure or systems engineering roles.
• Proven expertise in distributed systems and cloud-native architectures.
• Strong understanding of Linux internals, including networking and system-level performance tuning.
• Experience operating infrastructure on AWS at scale.
• Proficiency with Terraform, Kubernetes. 
• Solid understanding of network security and cloud security best practices.
• Hands-on experience optimizing CI/CD workflows and automating deployments.
• Excellent analytical, troubleshooting, and communication skills.

Nice to Have

• Experience with Golang for tooling or internal services.
• Experience building cross-cloud AI infrastructure.
• Familiarity with Kafka, Redis, ClickHouse, PostgreSQL, or similar technologies.
• Experience with observability tools such as Grafana, Prometheus, or VictoriaMetrics.
• Understanding of Vault or other secrets management systems.
• Contributions to or maintenance of open-source infrastructure projects.
  
  

Tech Stack

• AWS • Terraform • Kubernetes •  LiteLLM • Quadrant • ArgoCD • Kafka • PostgreSQL • Redis • ClickHouse • Grafana • VictoriaMetrics • Vault

Why Join Us

• Build and operate a world-class cloud platform used by leading global enterprises.
• Collaborate with experienced engineers in the US and across international teams.
• Work in a highly technical environment focused on scalability, performance, and reliability.
• Contribute to an engineering culture that values ownership, craftsmanship, and innovation.

This is a full-time position with a salary range of $180,000.00 - $240,000.00 per year, depending on experience and qualifications. The package includes health insurance, paid time off, and a 401(k) plan.

About Axon 911 

Axon 911 brings together Prepared and Carbyne under Axon. Together, we are creating the only platform that combines modern 911 infrastructure with an AI intelligence layer—helping public safety agencies move faster, make better decisions, and deliver better outcomes in the moments that matter most.

911 is the backbone of public safety, yet the professionals behind it have long been held back by outdated technology. Axon 911 is here to change that. Joining this team means more than taking a job—it means helping shape the future of emergency response and building a safer, more connected world.

Your Impact

As a Senior Sales Engineer, Public Safety (Mountain or Pacific Region), you are both a technical expert and a storyteller. You’ll work closely with Account Executives (AEs), Regional Sales Managers (RSMs), and customers to translate complex technical requirements into compelling solutions. You will lead discovery, configure and demonstrate our platform, manage technical validations, and ensure a smooth handoff to post-sales implementation.

This role is ideal for someone who understands the intersection of technology, public safety operations, and customer success, and who thrives in a mission-driven, fast-paced environment.

What You’ll Do

Pre-Sales Solutioning

• Partner with AEs and RSMs to qualify opportunities, understand customer challenges, and design tailored technical solutions.
• Conduct in-depth discovery with 911 centers, emergency management agencies, and public safety IT teams.
• Deliver engaging product demonstrations, technical workshops, and proof-of-concept sessions tailored to the agency’s environment.
• Lead and respond to RFPs, RFIs, and security questionnaires with accuracy and professionalism.
• Translate complex technical concepts into clear, benefit-focused explanations for non-technical audiences.

Technical Leadership

• Serve as the subject-matter expert for Prepared’s platform architecture, integrations, APIs, and data workflows.
• Provide configuration and system design guidance based on customer requirements, existing CAD/NG911 systems, and IT infrastructure.
• Advise agencies on best practices for network security, system interoperability, and deployment planning.
• Stay up-to-date with public safety software trends, standards (NG911, CAD, RMS, PSAP operations), and competitor offerings.

Sales Enablement & Collaboration

• Work alongside Sales, Product, and Engineering to continuously improve our demo environments, messaging, and field readiness.
• Collect and relay customer feedback to influence product roadmap and technical documentation.
• Support proposal teams with technical content, diagrams, and specifications.
• Assist marketing and partner teams in developing technical collateral, webinars, and events.

Customer Advocacy

• Build trust with agency decision-makers, IT administrators, and operations leaders by demonstrating deep understanding of public safety workflows.
• Ensure technical confidence throughout the sales cycle to accelerate buying decisions.
• Represent Prepared at tradeshows, conferences, and industry events as a technical ambassador.

What You Bring

• 8+ years of progressive experience in public safety, emergency communications, or PSAP operations, with senior-level leadership experience strongly preferred (Director, Assistant Director, Executive Director, or equivalent).
• Demonstrated experience selling, implementing, or enabling public safety software (e.g., NG911 call handling, CAD, RMS, ESInet, radio systems, mass notification, or emergency communications platforms).
• Proven ability to operate as a field-facing technical advisor to Sales—owning discovery, solution design, demonstrations, technical validation, and RFP/RFI responses end-to-end.
• Deep understanding of PSAP workflows, operational constraints, funding models, procurement cycles, and compliance environments, including experience presenting to boards, executives, and elected officials.
• Strong technical fluency across cloud-based platforms, integrations/APIs, network infrastructure, data workflows, and system interoperability within public safety environments.

Additional Requirements

• Track record of building credibility with PSAP directors, IT leadership, emergency management leaders, and dispatch supervisors through consultative, trust-based engagement.
• Experience partnering cross-functionally with Product and Engineering to influence roadmap priorities based on real-world PSAP needs.
• Comfortable operating in high-growth, ambiguous environments with minimal playbooks—able to create structure, demo narratives, and field enablement materials where needed.
• Exceptional executive communication and storytelling skills—able to translate technical capability into operational ROI and mission impact.
• Willingness to travel up to 75% and represent Prepared as a technical ambassador at industry conferences and customer events.

Public Safety Technology & Systems Expertise

Candidates who are well-positioned for success in this role typically bring hands-on experience working with the core technology systems that power emergency communications centers.

This may include experience with:

• 911 call handling systems (CHE) such as VESTA, Viper, or Solacom
 • Computer-Aided Dispatch (CAD) platforms used to manage emergency response workflows
 • Radio console systems supporting multi-agency communications
 • Logging recorders used for call review, compliance, and operational analysis
 • Network and traffic analysis tools, such as Wireshark, used to troubleshoot system performance and integrations

Successful candidates often have direct experience supporting, configuring, troubleshooting, or operating these systems within PSAPs, ECCs, or other mission-critical public safety environments.

Work Location

This is a fully remote role open to candidates based in the United States. Candidates located in the Mountain or Pacific regions are strongly encouraged to apply. Due to the nature of the position, up to 75% travel is required, including customer meetings, training sessions, and industry events.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, dental, and Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Pay Transparency

Axon offers a comprehensive total compensation package, which includes base salary, a generous annual bonus, and company equity.

The starting base salary for this role ranges from $110,000 to $160,000 annually, excluding commission and bonuses, and varies based on geographic market. Actual base pay will depend on several factors, including level, function, training, transferable skills, work experience, business needs, and location.

Our benefits are designed to support you physically, financially, and emotionally—through life’s major milestones and in your everyday moments. To learn more about our benefits, please visit www.axon.com/careers/benefits.

Responsibilities

We are hiring a Senior Infrastructure Engineer to join our Global Core Infrastructure team and help build and operate the global platform behind Workato.com/go. You will work closely with engineers in the US and across international teams to design, scale, and secure the systems that power Workato’s automation platform - trusted by thousands of enterprises and processing billions of events every day.

Role Overview

As a Senior Infrastructure Engineer, you’ll be part of the team responsible for the architecture, scalability, and reliability of Workato’s distributed cloud platform. You’ll design and optimize the systems that allow our services to run securely and efficiently at scale. This is a highly technical role that requires deep experience with cloud infrastructure, Linux internals, and large-scale distributed systems.

Responsibilities

• Design, build, and maintain a global, distributed, and resilient cloud infrastructure.

• Collaborate with US-based engineering teams to plan and deliver complex platform initiatives.

• Patch and optimize open-source components for performance and security.

• Develop low-level internal services using Linux syscalls and networking primitives.

• Manage and provision AWS infrastructure using Terraform and Kubernetes.

• Write and maintain Kubernetes manifests and deployment configurations for critical workloads.

• Improve and maintain CI/CD pipelines for scalable and secure component delivery.

• Tune Linux systems and open-source software for high performance and hardened security.

• Build internal tools to streamline engineering workflows and operational automation.

• Participate in architecture reviews, incident response, and performance analysis to ensure system reliability.

• Coordinate cross-team projects, ensuring smooth collaboration on shared goals.

• Collaborate with management to align engineering goals with company objectives.

• Perform a Tech Leader role for a group of engineers (planing, reporting, technical leading).

• Support the professional growth of other engineers by sharing knowledge and mentoring them.

Requirements

• 10+ years of experience in infrastructure or systems engineering roles.

• Proven expertise in distributed systems and cloud-native architectures.

• Strong understanding of Linux internals, including networking and system-level performance tuning.

• Experience operating infrastructure on AWS at scale.

• Proficiency with Terraform, Kubernetes. 

• Solid understanding of network security and cloud security best practices.

• Hands-on experience optimizing CI/CD workflows and automating deployments.

• Excellent analytical, troubleshooting, and communication skills.

• Experience mentoring and developing engineers, fostering professional growth, and promoting knowledge sharing across teams.

• Experience working as a technical leader - planning, reporting, and guiding engineering efforts within a team.

Nice to Have

• Experience with Golang for tooling or internal services.

• Familiarity with Kafka, Redis, ClickHouse, PostgreSQL, or similar technologies.

• Experience with observability tools such as Grafana, Prometheus, or VictoriaMetrics.

• Understanding of Vault or other secrets management systems.

• Contributions to or maintenance of open-source infrastructure projects.

Tech Stack

• AWS • Terraform • Kubernetes • Docker • Linux • Golang • ArgoCD • Kafka • PostgreSQL Redis • ClickHouse • Grafana • VictoriaMetrics • Vault

Why Join Us

• Build and operate a world-class cloud platform used by leading global enterprises.

• Collaborate with experienced engineers in the US and across international teams.

• Work in a highly technical environment focused on scalability, performance, and reliability.

• Contribute to an engineering culture that values ownership, craftsmanship, and innovation.
  
  Compensation:
  This is a full-time, exempt position with a salary range of $180,000.00 - $240,000.00 per year, depending on experience and qualifications. The package includes health insurance, paid time off, and a 401(k) plan.

About the team

The SRE team was recently formed with the goals of establishing first-class observability tools and primary owners of all things production.

Team members are located in several international locations (“follow the sun” model) to provide 24/7 availability.

We are a team of unique individuals, experienced and independent, who get things done.

This position is fully remote, candidates required to be in US Pacific time.

What You'll Do

As part of your role, you would improve and establish new monitoring, alerting, and observability of services using a wide range of tools. Additionally, you would handle critical alerts and incidents and work directly with R&D to improve and optimize availability.

• Research Fireblocks blockchain workflows, identify optimization opportunities, issues, and improve monitoring.
• Help identify root causes for incidents and prevent them from happening again. Solve and orchestrate outages by working with multiple teams.
• Improve and establish alerting for our infrastructure, services, and business logic
• Work closely with the R&D and Support: offering education and guidance on integration, support, and monitoring across the toolset
• Communicate and escalate issues to senior management in R&D and support, write RCAs, and define next steps.
• Document actions in runbooks and then into automation using Python, Lambda, shell scripts, ArgoCD, and Ansible.
• Focus on the system's observability, availability, reliability, performance/latency, and monitoring
• Conduct periodic on-call duties and emergency response

What You'll Bring

• At least 3+ years of experience as an SRE, Infra Backend in a SaaS environment.
• You are curious, self-motivated, easy to work with, responsible, and production-aware—fast learner and able to take a project from POC to production, while handling decision-making and communication.
• Experience with Coding languages - Python/JavaScript/Bash (Must)
• At least 3+ years of experience with Alerting & Monitoring systems such as DataDog, Coralogix / Splunk / New Relic / Prometheus
• Experience working with Linux systems from kernel to shell and beyond
• Cloud systems such as AWS / Google Cloud / Azure
• Configuration management, such as Ansible/Chef/Puppet/ArgoCD
• Experience with Docker, Kubernetes, and Helm
• SCM - Git/bitbucket/gitlab/Phabricator/gerrit
• High Analytical & Troubleshooting skills - ability to solve complex problems
• Strong verbal and written communication skills and a collaborative mindset

Want to stand out from the crowd?

• Previous experience in cryptocurrencies \ blockchains - a big advantage
• In-depth knowledge in: Linux optimization, nginx, ArgoCD, DataDog, MySQL
• Participated in Kubernetes migration projects
• Previous experience as a C++ or Node developer
• BSC in Computer Science or related technical certifications

For employees hired to work remotely from New York, or from our NYC HQ, Fireblocks is required by law to include a reasonable estimate of the compensation range for this role. This range is specific to New York City and takes into consideration a wide range of factors that are reviewed when making a hiring decision, such as years of experience, skills, and other business needs.

It is not typical for a candidate to be hired at or near the top of the pay range and each compensation decision is dependent on each individual case. A reasonable base salary range estimate for this position is $150,000 - $185,000. The base salary is one component of the total compensation package, which for some roles may include a target bonus, a very competitive equity grant, and very generous benefits. 

While we believe competitive compensation is a critical aspect of your decision to join us, we do hope you also spend time considering why our mission and culture are right for you. We are creating something transformational here, and we hope you are as excited about the future as we are.

About the team

The SRE Incident Response team is responsible for handling critical application\infrastructure alerts, orchestrating the war room process and enabling first class observability and alerting systems. 

Team members are located in several international locations (“follow the sun” model) to provide 24/7 availability.

We are a team of unique individuals, experienced and independent, who get things done.

On-call coverage is 7 days a week, starting at noon, with the shift ending at 6:00pm. 

This position is fully remote, candidates required to be in US Pacific time.

What You'll Do

As part of your role, you would improve and establish new monitoring, alerting, and observability of services using a wide range of tools. Additionally, you would handle critical alerts and incidents and work directly with engineering and DevOps to improve and optimize availability.

• Manage and participate in incident war rooms, escalating and coordinating response for critical workflow alerts.
• Perform deep-dive troubleshooting for application, transaction, and general technical issues.
• Research Fireblocks blockchain workflows, identify optimization opportunities, issues, and improve monitoring.
• Help identify root causes for incidents and prevent them from happening again. Solve and orchestrate outages by working with multiple teams.
• Improve and establish alerting for our infrastructure, services, and business logic
• Work closely with the R&D and Support: offering education and guidance on integration, support, and monitoring across the toolset
• Communicate and escalate issues to senior management in R&D and support, write RCAs, and define next steps.
• Document actions in runbooks and then into automation using Python, Lambda, shell scripts, ArgoCD, and Ansible.
• Focus on the system's observability, availability, reliability, performance/latency, and monitoring

What You'll Bring

• At least 3+ years of experience as an SRE incident response engineer
• You are curious, self-motivated, easy to work with, responsible, and production-aware—fast learner and able to take a project from POC to production, while handling decision-making and communication.
• Experience with Coding languages - Python/JavaScript/Bash (Must)
• At least 3+ years of experience with Alerting & Monitoring systems such as DataDog, Coralogix / Splunk / New Relic / Prometheus
• Experience working with Linux systems from kernel to shell and beyond
• Cloud systems such as AWS / Google Cloud / Azure
• Experience with Docker, Kubernetes, and Helm
• SCM - Git/bitbucket/gitlab
• High Analytical & Troubleshooting skills - ability to solve complex problems
• Strong verbal and written communication skills and a collaborative mindset

Want to stand out from the crowd?

• Previous experience in cryptocurrencies \ blockchains - a big advantage
• In-depth knowledge in: Linux optimization, nginx, ArgoCD, DataDog, MySQL
• Previous experience as a C++ or Node developer
• BSC in Computer Science or related technical certifications

For employees hired to work remotely from New York, or from our NYC HQ, Fireblocks is required by law to include a reasonable estimate of the compensation range for this role. This range is specific to New York City and takes into consideration a wide range of factors that are reviewed when making a hiring decision, such as years of experience, skills, and other business needs.

It is not typical for a candidate to be hired at or near the top of the pay range and each compensation decision is dependent on each individual case. A reasonable base salary range estimate for this position is $150,000 - $185,000. The base salary is one component of the total compensation package, which for some roles may include a target bonus, a very competitive equity grant, and very generous benefits. 

While we believe competitive compensation is a critical aspect of your decision to join us, we do hope you also spend time considering why our mission and culture are right for you. We are creating something transformational here, and we hope you are as excited about the future as we are.

Position Summary

A rapidly growing company is seeking a detail-oriented and highly skilled Mid-Level QA Engineer to join the team. This role plays a crucial part in ensuring software and hardware quality, verifying feature implementations, and maintaining stability throughout the development lifecycle.

The QA Engineer will work closely with the development and product teams to define test plans and test cases based on requirements documents or user stories, execute structured test plans, test new features, and validate bug fixes. The successful candidate will be responsible for maintaining test coverage across web and mobile applications, identifying defects, and ensuring products meet high-quality standards before release.

This role is specifically focused on bridging quality on in-house charging station production to ensure both hardware and software meet the company’s quality standards. The QA Engineer will work closely with charging station developers, mechanical engineers, and software engineers to ensure that charging stations are thoroughly tested with an emphasis on quality across the product stack.

In addition to traditional QA responsibilities, this role includes hands-on validation of charging station hardware and real-world system behavior. The ideal candidate will be comfortable working with physical devices, executing real charging scenarios, and validating how software, firmware, and hardware interact under real operating conditions.

Key Responsibilities

• Design and maintain test plans and test cases based on product requirements and system behavior.
• Perform testing across integrated systems (device + backend + application), ensuring correct behavior across system interactions.
• Execute and validate end-to-end charging workflows, including real-world scenarios with vehicle charging sessions.
• Verify system behavior under varying conditions (e.g., multiple vehicles, load distribution, prioritization, and state transitions).
• Validate charging performance, including charge rates and power delivery against expected system behavior.
• Test system behavior under edge conditions (e.g., network interruptions, restarts, partial failures).
• Debug issues across hardware, firmware, backend, and application layers by analyzing logs and observed system behavior.
• Identify, document, and reproduce defects across testing, staging, and production environments.
• Collaborate with engineering, product, and hardware teams to ensure quality across the full system.

Years of Experience

• 3–5 years of experience in QA or testing roles, with a preference for candidates who have demonstrated strong problem-solving ability, ownership, and the ability to ramp quickly in complex, integrated system environments.

Hard Requirements

Technical Skillset

• Strong proficiency in manual testing techniques across software and integrated systems (black box and grey box), including the ability to validate behavior beyond individual features.
• Experience testing or validating integrated systems (device + backend + application), with an understanding of how components interact in real-world scenarios.
• Experience with test case management tools (e.g., TestRail) and ability to design, organize, and maintain effective test coverage.
• Familiarity with project management tools (e.g., JIRA) and working within Agile development environments.
• Experience with API testing tools (e.g., Postman), including validating request/response flows and system integrations.
• Basic knowledge of SQL for data validation and verifying system behavior across backend services.
• Strong working knowledge of UNIX/Linux environments, including the ability to test, observe, and troubleshoot directly on charging station devices.
• Familiarity with Git and command-line tools for navigating codebases, logs, and system environments.
• Ability to interpret and correlate device logs, backend logs, and system outputs to diagnose issues across multiple system layers.
• Strong troubleshooting skills, with the ability to investigate issues across hardware, firmware, and software boundaries.

Core Expertise

• Comprehensive Testing Skills — Strong expertise in manual testing across web, mobile, and integrated systems, with a solid understanding of black box and grey box techniques.
• System & Integration Validation — Ability to validate end-to-end workflows and system behavior across multiple components, including real-world scenarios involving hardware and backend interactions.
• Debugging & Diagnostic Skills — Proficiency in using developer tools, logs, and system data to troubleshoot issues across device, backend, and application layers.
• Technical Proficiency — Strong understanding of REST APIs, SQL for data validation, and basic web technologies. Ability to validate system integrations and ensure data integrity.
• Cross-Platform & Real-World Testing — Experience testing across platforms (web, mobile, and devices), with the ability to identify platform-specific issues and validate behavior under varying system conditions.
• Agile & Cross-Functional Collaboration — Experience working in Agile environments and collaborating effectively with software, firmware, and hardware teams.
• Communication & Documentation — Strong written and verbal communication skills, with the ability to clearly document defects, test results, and system behavior.

Bonus Skills (Preferred, but not Required)

• Strong understanding of version control systems (e.g., Git) and command-line interfaces.
• Experience with automated testing tools (e.g., Playwright, Selenium) or performance testing tools (e.g., JMeter, Siege).
• Familiarity with EV charging protocols (e.g., OCPP, ISO15118) or similar communication frameworks within the EV ecosystem.
• Understanding of CI/CD pipelines and how testing integrates into release workflows, including build validation, regression testing, and deployment verification.
• Experience supporting or coordinating software release processes, including working across development, QA, and operations teams to ensure smooth, stable, and timely deployments.
• Experience setting up and maintaining test environments, including configuration, deployment, and troubleshooting.
• Experience validating releases in staging or production-like environments, with an understanding of rollout risks and system-level impact.

Additional Bonus

• Hands-on experience in testing for integrated systems.
• Background in mechanical or electrical engineering.
• Background in software engineering.

Soft Skills

• Attention to Detail: Exceptional attention to detail to catch subtle errors and inconsistencies that could lead to larger issues down the line.
• Critical Thinking: The ability to approach problems methodically and use data-driven insights to make informed decisions. A keen analytical mind that questions assumptions and seeks new solutions.
• Adaptability: The capacity to quickly adjust to new challenges and changes in project requirements or technologies, maintaining effectiveness in a dynamic environment.
• Team Collaboration: Strong team player skills, with the ability to work cooperatively with developers, other QA testers, and project managers to achieve common goals.
• Leadership Potential: While primarily a contributor role, potential for leadership is a plus, including the ability to mentor junior staff or lead testing segments of projects.

Why Join

• Be part of a dynamic and fast-growing company
• Competitive Salary
• Benefits Package includes:
• Medical, Dental and Vision insurance
• Paid Holidays
• Paid Time Off
• Ability to Participate in Electric Vehicle Incentive Program
• Ability to Participate in Company 401K Plan with match
• Quarterly Mental Health Days
• Employee Educational Reimbursement

Final compensation will be determined based on experience and skills, but will sit in a range of $80,000 - $90,000

The company is an Equal Opportunity Employer (EOE) and offers a remote-friendly work environment with benefits and the opportunity for personal growth as well as advancement within the company.

Engagement Structure

This role begins as a 1099 independent contractor engagement for up to three (3) months, with the intention of converting to a permanent, full-time position based on mutual fit and performance during the contract period. Benefits listed above apply upon conversion to a permanent employee.

• Refactor existing code and increase test coverage (UT and FT)
• Review the code of other members of the team

• Experience and/or desire for using AI development tools (i.e. Claude/Gemini) to complement your core C++ skills.
• It is our goal to open our server source code as a tool to the entire C++ video world, so experience with driving open source communities is a plus.

• Experience with WebRTC media pipelines

• Competitive compensation
• Paid time off
• Flexible working hours
• Hybrid work in our brand-new comfortable office
• Employer-sponsored health coverage
• Working with top industry experts in our international team

About the Team

Our team is responsible for a large part of the server-side development — camera integration and support. We work with a wide variety of camera manufacturers, each using different protocols (IP-based, TCP/UDP, HTTP, SOAP, ONVIF, and various proprietary text and binary protocols).

The integration team investigates and supports these protocols, often performing reverse engineering. A significant part of the work involves debugging issues on local and remote devices using tools like Wireshark.

Our software runs on a wide range of hardware and operating systems. We build efficient, portable solutions using modern C++ (C++20/23), along with CMake, Conan, and Git.

What You’ll Be Doing

• Examine various camera APIs and develop plugins for different vendors
• Add support for new cameras and devices (NVRs, DVRs, intercoms, IP speakers, etc.)
• Implement support for new camera features and capabilities
• Maintain and improve camera support on the server side
• Collaborate with the core server team to enhance camera-server interaction
• Investigate Wireshark logs and server logs to diagnose and resolve issues reported by technical support
• Troubleshoot complex problems, including server crashes and device-specific issues
• Interact with device manufacturers to improve and stabilize integrations
• Refactor existing code and increase unit and functional test coverage
• Participate in code reviews
• Assist the Support team in analyzing complex field issues

Domain / Areas of Work

Each integration typically involves working across multiple protocols and includes:

• Camera discovery
• Capability detection
• Configuration management
• Device control
• Media stream handling
• Video analytics data processing

Camera Features You’ll Work With

• Audio/video sources and encoders
• PTZ (pan-tilt-zoom)
• Advanced hardware features (wipers, heaters, etc.)
• Speakers and IO ports
• Security features (doorbells, locks, alarms)

Advanced Video Analytics

• Event detection (line crossing, loitering, etc., 50+ types)
• Object tracking and classification
• Recognition (license plates, faces, etc.)
• Analytics configuration (regions of interest, rules, etc.)

What you bring

Experience

• Experience working with large codebases and maintaining existing systems
• Strong experience in C++17/20, including multi-threaded and asynchronous programming
• Experience with Windows and Linux C++ toolchains
• Experience analyzing network traffic (e.g., Wireshark)
• Solid understanding of OOP and software design patterns
• Strong debugging and problem-solving skills
• Experience writing unit and functional tests
• Experience with web services, SOAP, and ONVIF (desirable)
• Experience with Qt 6 (desirable)

Technical Skills

• Ability to write efficient, portable C++ code in a multi-threaded environment
• Strong understanding of asynchronous programming
• Ability to work with and evolve an existing codebase
• Experience with CMake and Git
• Basic system administration skills
• Experience working with issue tracking tools (e.g., Jira)

Knowledge

• Strong knowledge of C++17/20 and STL (C++23/26 is a plus)
• Understanding of algorithms and data structures
• Knowledge of concurrent programming
• Solid understanding of memory management (low-level and high-level)
• Understanding of Windows and Linux internals
• Deep understanding of OOP and design patterns
• Strong understanding of networking fundamentals and HTTP

Nice to Have

• Cross-platform development experience (Windows/Linux, including embedded systems)
• Familiarity with Boost
• Understanding of device-level integrations and video systems
• Experience working with analytics from vendors (e.g., Uniview, Vivotek)
• Familiarity with modern AI-assisted development tools (e.g., code generation, static analysis, or developer productivity tools)

What we offer

• Competitive compensation
• Paid time off
• Flexible working hours
• Hybrid work in our brand-new comfortable office
• Employer-sponsored health coverage
• Working with top industry experts in our international team

The position is ideally a hybrid role in one of our offices located in Taipei, Taiwan; Hague, Netherlands; Burbank, CA; Walnut Creek, CA and Portland, OR; Belgrade, Serbia.

Please note: We do not accept unsolicited resumes from third-party recruiters or staffing agencies. Any unsolicited resumes sent to our employees or submitted to our careers page or job postings without a formal agreement in place will be considered property of Network Optix, and no fees will be paid in the event that candidate is hired by the company.