About IEM

Industrial Electric Mfg. (IEM) is the largest independent full-line manufacturer of custom power distribution systems in North America. Founded more than 75 years ago in Fremont, California, IEM grew alongside Silicon Valley and today operates over 1.7 million square feet of manufacturing capacity. With $1B+ in annual sales and 10,000+ commissioned projects across technology, data centers, commercial, energy, utilities, healthcare, industrial, and infrastructure markets, IEM continues to deliver exceptional product quality, dependable service, and the flexibility to meet complex technical requirements at scale.

Position Summary

The Switchgear Application Expert is the senior technical escalation point for complex pre‑sales and post‑sales inquiries related to IEM’s low- and medium-voltage switchgear, switchboards, panelboards, and related distribution products. The role provides Tier‑2 and Tier‑3 support across Pre‑Sales, Order Review, Engineering, Production, Field Services, Quality, Product Management, and Customer Support, ensuring that solutions are technically sound, compliant with codes/standards and UL procedures, and manufacturable at scale. The Application Expert combines deep protection & controls, three‑phase power, and standards knowledge with strong cross‑functional collaboration to de‑risk projects, resolve field issues, and drive continuous improvement.

Ideal Candidate Profile

• Seasoned application or engineer with strong power systems with OEM background and familiar with LV and MV distribution equipment who enjoys being the “go‑to” technical expert.
• Comfortable reviewing complex specifications, single‑line diagrams, CDEs, and relay schemes, and explaining trade‑offs to both technical and non‑technical stakeholders.
• Thrives in a fast‑paced environment balancing urgent escalations with long‑term improvements to standards, tools, and processes.

Key Responsibilities

1. App Expert / Cross‑functional Technical Leadership

• Serve as the primary Application Expert for complex and non‑standard applications of IEM switchgear and related products.
• Act as a technical liaison between Sales, Estimation, Engineering, Production, Field Services, Quality, and Product Management, ensuring consistent interpretation of standards, UL procedures, and IEM practices.
• Identify recurring technical issues and lead or support initiatives to improve standard designs, tools, and documentation.

1. Pre‑Sales Inquiries

• Support Estimation and Inside Sales by validating complex CDEs, custom enclosure footprints, and utility‑interface requirements against IEM standard offerings and UL procedures.
• Review IEM quotes and CDEs for alignment with customer specifications, codes, and IEM practices; provide clear technical clarifications and risk flags.
• Perform in‑depth technical reviews for projects with high technical P&C requirements, paralleling controls, unusual system topologies, or non‑standard configurations.
• Determine when proposed solutions fall outside standard UL procedures or IEM product offerings and coordinate with Development / R&D / Product Engineering to define acceptable alternatives or exceptions.

1. Product Team Support

• Provide structured feedback to Product Management and R&D based on trends in pre‑sales questions, production issues, and field events.
• Participate in product roadmap and design reviews as the “voice of application,” ensuring new offers are practical to apply, commission, and service.
• Support validation of new features or product lines through application testing, documentation review, and internal training for Sales, Engineering, and Field Services.

1. Production Support

• Review and advise on installation methods and minor drawing clarifications when production questions arise.
• Evaluate production/installation defects to determine whether material replacement or limited rework is required.
• Lead major technical reviews when production or QC identifies issues that may impact code compliance, UL procedure adherence, safety, or functionality.
• Confirm that electrical and mechanical designs meet applicable codes, standards, and IEM UL procedures; propose robust solutions that minimize shipment delays, rework, and added cost.
• Act as mediator between Engineering, Production, and QC on complex issues, driving clear decisions and documented resolutions.

1. Engineering Support

• Support design engineers with general design reviews and returned customer submittal comments; clarify specifications and ensure project requirements align with IEM standard practices and UL procedures.
• Confirm UR components are correctly selected and within applicable UL files.
• Own major technical reviews that require deeper analysis, research, and justification to meet challenging design or specification requirements.
• Provide expert guidance on power system configuration, protection & controls, and communication architectures for complex projects.

1. Order Review

• Review order entry and acknowledgment forms against the approved quote, CDE, specifications, and single‑line diagrams; identify discrepancies early and work with Engineering to define technical solutions.
• Collaborate with Engineering and Sales to review “show‑stopper” items identified during Tier‑2 review that cannot be resolved without customer buy‑in.
• Define technically sound alternatives, articulate risks and constraints, and support customer discussions as needed.

1. Customer Support (Post‑Sales)

• Address advanced customer questions on submittals, dimensional changes, and specification clarifications that are not yet formal service issues.
• Provide troubleshooting guidance on equipment based on drawings, settings, and documentation prior to Service engagement.
• Lead complex customer escalations involving design interpretation, protection & controls performance, or systemic issues.
• Participate in technical meetings and root‑cause discussions with key customers and internal stakeholders, ensuring a strong technical basis for decisions.

1. Field Services Support

• Provide diagnostic support for high‑profile site events (e.g., mis‑operations, major outages, arc‑flash incidents, or site stoppages).
• Analyze relay/event logs, test reports, and site conditions to identify root causes and recommend corrective and preventive actions.
• Assist in preparing in‑depth corrective action reports, including independent research and coordination with Engineering, Quality, and Product teams.

1. Quality Support

• Support QC teams on testing requirements, guidelines, and interpretation of standards and UL procedures.
• Complete assigned nonconformance investigations, including analysis of cause, risk, and preventive actions.
• Provide technical research and feedback on major quality events, including arc‑flash or site stoppage incidents, and translate findings into updates to standards, templates, or training.

Qualifications

• Bachelor’s degree in electrical engineering (BSEE) or equivalent technical experience.
• 5+ years of experience in application engineering, design engineering, or field service for low- and/or medium-voltage switchgear, switchboards, or related power distribution equipment.
• Strong knowledge of three‑phase power systems, protection and control schemes, and communication protocols commonly used in power systems.
• Solid understanding of applicable codes and standards (e.g., NEC, UL 891/1558/508A, IEEE/ANSI) and how they apply to IEM products and UL procedures.
• Proficiency in reading and interpreting single‑line diagrams, schematics, wiring diagrams, and mechanical assembly drawings; AutoCAD experience strongly preferred.
• Demonstrated ability to perform structured root‑cause analysis and to lead cross‑functional investigations.
• Strong written and verbal communication skills, with the ability to explain complex technical concepts to both technical and non‑technical stakeholders.
• Proven track record of managing multiple priorities in a fast‑paced, project‑driven environment.

Preferred

• Experience with power system analysis and protection coordination tools.
• Prior experience in a deep technical support, field service, or product engineering role for LV/MV equipment.
• Familiarity with data center, industrial, or utility applications where high reliability and availability are critical.

Workplace Conditions

• Onsite or remote role with primary collaboration with the Application Engineering team, Sales, Engineering, Production, Field Services, and Product Management.
• Occasional meetings with colleagues across time zones may require flexibility in working hours.
• Travel expectations: Minimal; may include periodic visits to manufacturing facilities, project sites, or customer locations for investigations or technical meetings.

As a Mechatronics Specialist/Engineer, you will play a pivotal role in designing and optimizing state-of-the-art electromechanical systems. Your expertise will drive the innovation of our motor designs and control systems, enhancing efficiency and performance.

Responsibilities:

• Specify, test, and tune BLDC motors, harmonic drives, and customized gearboxes.
• Design motor control firmware (FOC) for maximum efficiency and torque density.
• Collaborate with mechanical engineers on joint design and thermal management.

Required Skills:

• Deep understanding of electromechanical systems and motor physics.
• Experience writing firmware in C/C++ for microcontrollers.
• Hands-on experience with industrial communication protocols (EtherCAT, CAN bus).

Position Summary

A rapidly growing company is seeking an Electrical Engineer to support the design, development, validation, and improvement of board-level hardware for EV charging equipment (EVSE). This role is focused on practical electrical design work including schematic capture, component selection, prototype bring-up, debugging, and compliance-driven product development.

The ideal candidate has hands-on experience developing electronic hardware for commercial or industrial products and is comfortable working across embedded control hardware, interfaces, sensing, protection, and power-related circuits. Experience with EV charging equipment, EMI/EMC mitigation, and UL or other regulatory compliance is strongly preferred. Familiarity with J1772 and ISO 15118 is a plus.

Responsibilities

• Design and support board-level electrical hardware for EV charging systems.
• Develop specifications, schematics, and component selections; support PCB layout review.
• Bring up, validate, characterize, and debug prototype hardware.
• Troubleshoot analog, digital, mixed-signal, and embedded interface circuits.
• Define hardware interfaces and resolve system-level issues in collaboration with firmware and software teams.
• Maintain BOMs and support component sourcing and design updates.
• Validate and troubleshoot hardware using oscilloscopes, logic analyzers, power supplies, electronic loads, meters, and spectrum analyzers.
• Mitigate EMI/EMC issues through filtering, grounding, shielding, and layout review.
• Support UL and regulatory compliance efforts, including design changes driven by certification testing.
• Coordinate with manufacturers, vendors, and external test labs during prototype and production builds.
• Document design revisions, test results, and engineering changes.

Required Qualifications

• Bachelor’s degree in Electrical Engineering or related field.
• Hands-on experience in board-level design for commercial or industrial electronic products.
• Proficiency in schematic capture, component selection, prototype bring-up, and hardware debugging.
• Experience with analog, digital, and mixed-signal circuits.
• Familiarity with interfaces such as SPI, I2C, CAN, Modbus, or Ethernet.
• Comfortable with standard lab equipment for validation and troubleshooting.

Preferred Qualifications

• Experience with EVSE or EV charging products.
• Experience with EMI/EMC troubleshooting and UL or other regulatory compliance.
• Familiarity with AC-powered systems, power electronics, relays, sensing, isolation, and protection circuits.
• Familiarity with J1772 and ISO 15118.

Why Join

• Be part of a dynamic and fast-growing company
• Competitive Salary
• Benefits Package includes:
• Medical, Dental and Vision insurance
• Paid Holidays
• Paid Time Off
• Ability to Participate in Electric Vehicle Incentive Program
• Ability to Participate in Company 401K Plan with match
• Quarterly Mental Health Days
• Employee Educational Reimbursement

Final compensation will be determined based on experience and skills, but will sit in a range of $105,000 - $130,000

The company is an Equal Opportunity Employer (EOE) and offers a remote-friendly work environment with benefits and the opportunity for personal growth as well as advancement within the company.

Engagement Structure

This role begins as a 1099 independent contractor engagement for up to three (3) months, with the intention of converting to a permanent, full-time position based on mutual fit and performance during the contract period. Benefits listed above apply upon conversion to a permanent employee.

As a Senior Engineer, Field Process, you will help expand ASM’s advanced film technologies at our customer’s Oregon site by developing, optimizing, and transferring innovative ALD, PEALD, PECVD, Epitaxy, and LPCVD processes. You will serve as the technical link between customer engineering teams and ASM’s global Business Unit, ensuring new products and processes are introduced smoothly and successfully. Your work directly supports ASM’s mission to accelerate next‑generation semiconductor manufacturing through collaboration, technical excellence, and customer partnership.

What you will be working on

• MS degree with relevant internship, research, or academic project experience, or PhD with relevant academic, research, or internship experience in materials science, chemical engineering, or physics.
• Hands-on experience through internships, research, or academic projects involving processing, developing, or characterizing thin films using thermal ALD, plasma ALD, plasma CVD, epitaxy, or LPCVD reactors.
• Demonstrated troubleshooting and structured problem-analysis skills gained through internships, lab work, or research projects (e.g., KT, FMEA, Ishikawa, 7-step methodologies).
• Experience designing, running, and interpreting DOEs or statistical experiments in academic, research, or internship settings.
• Familiarity with semiconductor device applications, vacuum techniques, metrology, and thin film characterization through coursework, lab work, or internships.
• Willingness and ability to travel as needed for training and customer engagement; flexibility to support extended hours or weekends during qualifications or escalations.
• Strong verbal and written communication skills, with the ability to clearly explain technical concepts.
• Ability to maintain confidentiality and uphold IP boundaries.

What we are looking for

• MS degree with relevant internship, research, or academic project experience, or PhD with relevant academic, research, or internship experience in materials science, chemical engineering, or physics.
• Hands-on experience through internships, research, or academic projects involving processing, developing, or characterizing thin films using thermal ALD, plasma ALD, plasma CVD, epitaxy, or LPCVD reactors.
• Demonstrated troubleshooting and structured problem-analysis skills gained through internships, lab work, or research projects (e.g., KT, FMEA, Ishikawa, 7-step methodologies).
• Experience designing, running, and interpreting DOEs and statistical experiments.
• Familiarity with semiconductor device applications, vacuum techniques, metrology, and thin‑film characterization.
• Ability to travel as needed for training and customer engagement; flexibility to support extended hours or weekends during qualifications or escalations.
• Strong verbal and written communication skills, able to explain complex concepts clearly.
• Ability to maintain confidentiality and uphold IP boundaries.

What sets you apart

• Internship, research, or academic experience with ASM ALD, PEALD, PECVD, epitaxy, or vertical furnace LPCVD equipment.
• Demonstrated success optimizing deposition processes in research, pilot, or high-volume manufacturing–adjacent environments.
• Exposure to customer-facing technical discussions, presentations, or technical reviews through internships or collaborative research.
• Experience supporting process transfer, scale-up, or qualification activities in academic, pilot, or industrial settings.
• Experience collaborating cross-functionally and contributing to structured action plans during technical challenges or escalations.

Job Summary

The Field Application Engineer (FAE) will provide technical, hands-on expertise to support all business opportunities for Phoenix Contact products and applications directly associated with the automation, control and networking portfolio used within the industrial automation and electronics industry. The Field Application Engineer will collaborate with regional sales managers, strategic account managers, sales engineers, account development specialists, channel, and field application engineering teams, to utilize a consultative approach with all customers to support their individual needs and expand market penetration. This role plays a pivotal part in the development and expansion of all accounts, through automation, control and networking sales growth and specifications. 

Responsibilities

• Increase annual sales revenue across all products directly associated with the automation, control, and networking portfolio at customer accounts. These products include but are not limited to ethernet products (wired or wireless), safety, controllers, IO, HMIs, IPCs and engineered solutions.
• Work in coordination with local Phoenix Contact sales team utilizing joint sales activities, trainings, and mutual action plans to advance the sales of above-mentioned products.
• Act as the local technical representative for the above-mentioned products and support the sales team in power-related technical matters.
• Act as the regional marketing specialist developing sales tools, collateral and driving campaigns.
• Serve as the “voice of the customer” providing insight for expansion of product lines or new focus industries.
• Drive value-added applications and engineered solutions.
• Meet/exceed territory sales quotas as established by the RSM and/or Vice President - Field Sales.
• Be proficient in BASE selling skills and implement to build strong customer relationships.
• Develops and maintains strong relationships with potential clients, partners, and other stakeholders to facilitate new business and sustain growth.
• Maintain and update CRM systems with accurate client information. Fully utilize the CRM as a communication, reporting, measurement, and tracking tool to enhance productivity.
• Effectively communicate with the entire Phoenix Contact team, both verbally and written.
• Be proficient in and drive the use of all sales tools provided to support local markets.
• Active involvement in industry-related associations.
• Proactively utilize all resources and sales tools to maximize productivity, responsiveness, and customer delight.
• Continue personal development through an effective skill-building program as determined by the RSM, Director of Sales, and/or the Harrisburg Training Department.
• Demonstrate technical competence on all products/solutions within area of focus.
• Provide reports to RSM as required.
• Deliver presentations and hands-on demonstrations of Phoenix Contact automation, control and networking products, applications, and technology for the purpose of product sales.
• Develop and maintain a working knowledge on all Phoenix Contact automation, control, and networking products/solutions.
• Other duties as assigned.

Qualifications

• Four-year college degree. Technical discipline preferred and/or equivalent industry experience.
• 3 years minimum sales or marketing experience with automation and industrial control products.
• Ability to work independently from home office and communicate effectively with colleagues with limited supervision.
• Excellent oral/written communication and presentation skills.
• Self-motivated with the ability to learn and adapt quickly.

Essential Job Functions

• Must be able to travel via airplane.
• Must have a valid driver’s license and be able to travel via automobile for up to six hours at a time.
• Must be able to lift a minimum of 50 lbs.
• Must be able to travel overnight 40%+ or as dictated by assigned territory.
• Comply with company dress code guidelines.
• Punctuality is required.
• Regular and on-time attendance.

Perks & Benefits

Phoenix Contact offers a generous benefits package that includes medical, dental, and vision coverage, 401k matching, bonus plan and a generous time off package. There are also a wide variety of additional benefits available including 16 weeks fully paid maternity leave & 10 weeks fully paid paternity leave, auto allowance, life insurance, short & long-term disability, assistance, and more!